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Chairman's Report

The board is continuing work on steering the strategic direction of the SSAA. We invite feedback from all our members to shape the direction of the Association moving forward.

Firstly, I would like to thank our outgoing board members Jason Keane and Makala Ffrench Castelli for being outstanding board members over the past 3 years. Jason has been a very active board member and was also the Deputy Chair over the past year. Makala has played an instrumental role with strategic and thanks for all their continued support to the SSAA. Congratulations to all the finalists and winners of the SSAA Awards of Excellence this year, you should all be very proud of your efforts and recognition.

I have had time to speak to some of our members, including service members, who have all reported that this year’s convention delivered on many levels. The ongoing success of the convention is made possible through the support of our Principal Partners and I extend my appreciation to them all.

As a facility operator myself, I believe there was an amazing amount of thought provoking content offered for all in attendance. I put this down to the Executive who as always, have all worked together to deliver an exceptional convention for both operators and service members combined.

The board is continuing work on steering the strategic direction of the SSAA and we would invite feedback from all our members to shape the direction of the Association moving forward.

Preparations are already well under way for the SSAA 30th Anniversary Convention in Melbourne next year and I can't wait to see you all again there. l

Ivor Morgan, Chairman SSAA

planning and was also part of the Audit, Finance and Risk Committee. I wish them well in the year ahead and thank them for all their contributions to the SSAA.

I would also like to welcome and recognise our new board members Ned Coten, Wayne Dade, Martin Coote and Michael Alafaci. They all bring a wealth of knowledge and experience to the table and I look forward to fresh ideas they may have to strengthen the great team that we already have.

The board and executive will continue to do everything possible to add further value to the membership.

Off the back of the 2019 Convention, I hope that all our members have taken away new insights and can implement change into their own businesses to benefit customers and operational efficiencies. Also launched at the convention, were several new member services - namely the SSAA/Urbis joint research project, OHS Help Desk and the Family Business Australia alliance.

For all that attended the convention in Cairns, I am sure you can see the great work being done by our CEO Susan Phillips and the team at the SSAA office.

Two Life Memberships were awarded at the Convention, to Sam Kennard and Dallas Dogger. A huge congratulations

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