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October 2013 Issue 348

What integrators want

l Pelco Spectra HD 1080 PTZ 30x l Seneschal Installs Concept For Air Liquide l ECS Services Wins Jakarta Embassy Contract l Milestone’s New XProtect IP Family l Cloud Tamper Detection Developed l Calamity: A Vision Of Monitoring l Dahua Protects Maha Ganapati Temple l The Interview: Salto’s Marc Handels l Firetide’s Brilliant Wireless Mesh


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An invitation to join the

SCSI Association NO FUSS TELCO REBATES FOR ALARM INSTALLERS In 1999 Security Communication Solutions International and Optus combined their skills and resources to form the SCSI Association. The SCSI association delivers one of the world’s best communication solutions to the security industry. By joining the SCSI association: • You receive $$$ rebates on all inbound calls to your 1345 number. Paid directly by Optus via EFT • $0 Network access fee and no monthly fees for SCSI Association members • You maintain the rights for use of your 1345 number • No middleman or third party control over your business • No problems porting numbers • No lock-in contracts

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platform solutions from the gutsy XProtect Corporate to the simplicity of XProtect Go. 44: Cloud tamper detection

oct 13 22: Pelco Spectra HD 1080 Pelco by Schneider Electric has unveiled the new Spectra HD 1080, 30x high speed dome with a 1/2.8-inch Exmor CMOS sensor offering 2MP resolution at 30ips.

48: A vision of monitoring

24: Air Liquide Integrator Seneschal has installed a fibre optic LAN and an Inner Range Concept 4000 access control system at Air Liquide Australia’s Sunshine site. Also installed were Eko Tek mobile duress, Sentrol fixed duress, a Gallagher electric fence, access controlled gates, EVAC and plant monitoring, with all sub systems integrated with Concept. 34: ECS wins Jakarta Embassy ECS Services has been selected to provide the electronic security systems for the new $A230 million Australian Embassy currently under construction in Jakarta, Indonesia. 38: Another big Milestone Milestone’s XProtect IP product family includes all Milestone’s powerful open

We’ve been talking about cloud security applications for a while now in SEN but something we’ve also mentioned is their vulnerability. Now a new system works to ensure malicious attacks are detected immediately.

66

Monitoring stations have depended on a static business model for decades, monitoring the same Contact ID-based alarm events using the same detection and reporting technologies with no change outside of comms paths. But change is coming. 58: Sacred rites A Dahua video surveillance solution has been installed at Maha Ganapati Temple in Ranjangaon, India, by Samarth Systems and Aditya Infotech. Built to worship the god, Lord Ganesh, the temple is one of the most visited sites in the region. 64: A Pinch of Salto Salto Systems’ data on card access control solution, which links standalone electronic locks using the Salto Virtual Network can now be managed in the cloud with Salto Clay. John Adams spoke with Salto’s co-founder and VP


80

22

24

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+regulars

marketing/sales Marc Handels to find out more.

12: news

68: What integrators want In an increasingly competitive market distributors, wholesalers and manufacturers in the electronic security are having to go the extra mile for their integrator customers. But in which direction should they go?

Latest business, product and technical news from Australia and around the world. 44: monitoring The coalition’s rapid move to shut down installation of the current National Broadband Network and move to an entirely different model may save money in the short term but it will hamper expansion and uptake of electronic security systems for decades to come.

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74: Firetide rising Wireless mesh solutions from Firetide, distributed locally by BGWT, offer end users with serious distances and multiple camera points 100 per cent uptime with 85 per cent savings in cost on typical applications.

October 2013 Issue 348

WHAT INTEGRATORS WANT

l Pelco Spectra HD 1080 PTZ 30x l Seneschal Installs Concept For Air Liquide l ECS Services Wins Jakarta Embassy Contract l Milestone’s New XProtect IP Family l Cloud Tamper Detection Developed l Calamity: A Vision Of Monitoring l Dahua Protects Maha Ganapati Temple l The Interview: Salto’s Marc Handels l Firetide’s Brilliant Wireless Mesh

PP 100001158

Publisher Bridge Publishing Aust. Pty Ltd ABN 11 083 704 858 PO Box 237 Darlinghurst NSW 1300 tel 61 2 9280 4425 fax 61 2 9280 4428 email info@bridge publishing.com.au

76: editor’s choice What’s new from our manufacturers. 80: helpdesk Our team of electronic security experts answers your tough technical questions.

Editor John Adams Advertising Manager Monique Keatinge Customer Service Annette Mathews tel 61 2 9280 4425 annette@bridge publishing.com.au Design Tania Simanowsky e: taniasdesign@ optusnet.com.au

Subscriptions 11 issues per annum One year (11 issues)

WEBSITE www.securityelectronics andnetworks.com.au

Australia 12 months $A104.50 (incl GST) 24 months $A188.00 (incl GST)

No part of this publication may be reproduced in any form in whole or part without prior written permission of Bridge Publishing.

Overseas 12 months $A155.00 (incl GST) 24 months $A270.00 (incl GST)


editorial s ec uri ty e l e ct ro n i c s & netwo r ks

Something’s out there

T

The entire scenario highlights the sort of landscape the electronic security industry now inhabits – a place that’s made dangerous by its own flexibility, by its remote functionality.

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HERE’S something out there that highlights the vulnerability of our networked security devices. Something that demands electronic security people start thinking about IT security. It’s Shodan, for Sentient HyperOptimized Data Access Network, a search engine contrived by John Matherly back in 2009. Shodan snuffles around the global WAN searching for servers, computers, routers, web cams, security cameras, cars, heart monitors, networked alarm systems, traffic lights, power station controls - anything with an IP address. It employs filters to undertake its searches and it hunts for anything programmed to answer a request. Using it, hackers have access millions upon millions of unprotected or poorly protected network connected devices. Importantly though, at the same time Shodan is being used by hackers to access devices, it’s being used with even greater vigour by security researchers to find open devices across the Internet and lock them up. According to a Forbes Report, when Cylance security researcher Billy Rios found a vulnerability in a piece of building software, he used Shodan in conjunction with another tool, to find banks, apartment buildings, convention centres and Google’s headquarters in Australia all had security, lights, heating and cooling systems online that could be controlled by a hacker. “There are 2000 facilities on the Internet right now that if someone guesses the IP address, they can take over the buildings,” Rios told Forbes at the time. Why does any of this matter? It’s because everything is going online to form an internet of things – it’s thought around 50 billion devices will be connected to the internet by 2020. How much of this will be security

october 201 3 iss u e 3 48

By John Adams

gear? Plenty. I’ve viewed hacked surveillance cameras online myself. And as the industry pushes laterally, it’s likely there will be more and more devices out there, some of them installed by people not qualified to protect their remote functionality. Whether responsibility rests with manufacturers, installers or end users is less of an issue than recognising that there is a risk. We must collectively acknowledge that power stations, government facilities, large organisations of national import, as well as small business and domestic homes, have forgotten doorways lost at the ends of millions of kilometres of Cat-5/6 and wireless network corridors. The entire scenario highlights the sort of landscape the electronic security industry now inhabits – a place that’s made dangerous by its own flexibility, by its integrated remote functionality. And things get more risky as we continue to progress from a solid state template to a networked environment, with IP-addressable alarm systems and access control solutions. Alarm systems and access control solutions with their interconnections to lifts as well as building management, process control and fire systems, are not passive devices the way cameras are. They have relay outputs that control physical functions. Sure you can jump on a security camera and view workers. But that’s not the same as attacking a building after having locked it down so no one can escape. Such worst case scenarios need to be kept in the minds of manufacturers, distributors, integrators and end users. This applies doubly at a time when IT departments are being stripped of experienced staff as they themselves move towards ever greater remote automation. zzz


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Coalition pulls plug on NBN

l NBN Co’s entire board submitted their resignations to Communications Minister Malcolm Turnbull at press time and the word is, he’s going to accept. The coalition government has blamed the board and executive team for cost blowouts, timetable delays and for contractors losing money. Mr Turnbull recently said former Telstra boss Ziggy Switkowski would be well qualified for the role of new NBN Co chairman. Telstra meanwhile, is scurrying about chasing $A6 billion in contracts it’s likely to win when charged by the government with building a fibre to the node broadband solution to replace the scrapped FTTD. But curiously, Mr Turnbull has also been suggesting NBN for major cities is not a priority, likely pushing out a build date for NBN in the major centres where business needs it until after 2020. “Our current plan is to roll out fibre-tothe-node in all the fixed-line footprint,” Mr Turnbull told Fairfax Media. “You can assume that we are going to build over the HFC (hybrid fibre coaxial network) – it is just not a matter of priority.” “As to what happens to the HFC areas (all the metropolitan areas in Australia’s big cities)

longer term, that is going to depend on negotiations with Telstra and Optus, so there are a few options there.” Retaining the hybrid fibre coaxial cable, which was installed in the 1990’s by Telstra and Optus to carry pay TV, is not seen as the best solution by industry commentators, however. “The fact that both operators are keen to close down their (HFC) networks indicates that they most certainly don’t see these networks as ideal infrastructure for the future,” telecommunications analyst Paul Budde told SMH. Upgrading the cable and changing regulations so all carriers could sell services on that infrastructure would “require long (financial) negotiations and lengthy regulatory processes”, he added. “If it was easy that would have been done 10 years ago.” The coalition’s FTTN network is claimed to have an operational download speed of 25Mbps but will deliver a measly 4-6Mbps upload per site, nothing like the 1Gbps download and 400Mpbs upload speeds offered by fibre to the door.

tellabs And Intervid Sign Australian ReSale Agreement l TELLABS, a vendor of optical networking solutions, and Intervid, a provider of specialist security and communications solutions to government, commercial and mining sectors in Australia, have signed an agreement for the resale of all Tellabs Optical LAN solutions in the Australia market. Intervid is a specialist services company with 21 years of experience executing projects of various sizes for government, commercial and mining corporate clients. The company has a long history in delivering CCTV, security and access control solutions in Western Australia, and is now expanding into the systems integration space. Under the agreement, Intervid will be an authorized channel partner within the Tellabs PartnerPlus Program for the Optical LAN solution, and will provide sales, system integration and maintenance support throughout Australia. While the Tellabs Optical LAN solution forms a major part of the deal, the reseller agreement covers all Tellabs’ products, including packet optical solutions. “Tellabs is a strategic partner for our system integration business. Partnership with Tellabs will allow us to participate in more sophisticated and higher value network deployments,” said Sean McCoy, general manager for Intervid.

IR joins Samsung NFC access credentials l INGERSOLL Rand Security Technologies (IR) has joined the Samsung Enterprise Alliance Program (SEAP) to help IR promote the use of its aptiQmobile Web-based credential management system on Samsung Near Field Communication (NFC)-enabled smartphones for use as access credentials. “This is a big breakthrough for organizations hoping to leverage NFC-enabled smartphones as security credentials,” says IR Director of Technology Alliances Diane Kehlenbeck. “Samsung is one of the world’s leading smartphone providers and is very important to the future success of phone-based access control credentials.” To turn a Samsung smartphone into an access control credential, users can download the aptiQmobile app from IR’s Web site. Users can open the app and tap their phones to the aptiQ smart reader on the wall in the same way that they would present an ID badge to a card reader.

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i nd u stry d eve lo pme nts // business p rofiles // industry develop ments // busin ess p rof i l es //

Amazon Home Automation, Security Store

© 2013 Genetec. All rights reserved. Stratocast, the Stratocast logo, Genetec, and the Genetec logo are either registered trademarks or trademarks of Genetec. All other trademarks contained herein are the property of their respective owners.

l ONLINE retailing behemoth Amazon has just launched the Amazon Home Automation Store, a chunk of its website dedicated to the connected home. The Amazon Home Automation Store launched with more than 1000 products, including lighting, home monitoring, security, temperature control, energy management, and entertainment systems. Products include the Nest Learning Thermostat and Belkin WeMo, as well as several other lighting, home monitoring, security, temperature control, energy management and entertainment systems. While this may sounds scary on the surface, the impact of Amazon going direct will depend on which major manufacturer is prepared to lose the support of its installer customers first. At the moment Amazon’s Jeff Bezos

it seems there are not too many prepared to take that step. On the surveillance side manufacturers supplying certain products to Amazon direct include DLink, Logitech, Cisco-Linksys, Uniden, Zmodo, SVAT, Lorex, Defender and Swann. None of these manufacturers is setting the world alight technically. It’s about price and simplicity. In terms of access control there’s standalone electronic locking gear from Schalage, Yale, Kwikset and Baldwin. But the alarms cupboard looks a little bare. There’s Insteon, Z-Wave, SVAT and a few others doing simple things with PIRs but nothing impressive - yet. Amazon says it launched the store as a way to accommodate the growing need for connected home solutions. Besides the products, Amazon also plans to feature buying guides and educational videos. The company is offering free Super Saver Shipping on many of the connected home products, as well as fast, free shipping for Amazon Prime.

Mobotix Reports 15 Per Cent Revenue Growth Q3 l IN the third quarter of the current fiscal year 2012/13, the Mobotix Group achieved 15.1 per cent growth in revenue year on year to €22.2 million. At €4.8 million, the EBIT margin was nearly 21 per cent. In the first 9 months of the current fiscal year, revenue rose to a total of €63.7 million (+6.6 per cent) and EBIT was €12.3 million. In the same period, the Group’s EBIT margin was 18.9 per cent. The profit after tax was €8.4 million and the earnings per share €0.64. The export ratio in the first 9 months was 75.7 per cent.

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UTC forms UTC Building & Industrial Systems l UNITED Technologies Corp, the owner of Chubb Australia, has announced the formation of UTC Building & Industrial Systems, combining Otis Elevator Company and UTC Climate, Controls & Security, and named Geraud Darnis as President & CEO of this new organization. UTC Building & Industrial Systems will be the world’s largest hightechnology building systems provider with more than 120,000 employees, $29 billion in annual sales and a direct presence in more than 60 countries. The organization’s products include Otis elevators and escalators; Carrier heating, air-conditioning and refrigeration systems; and fire and security solutions from brands such as Kidde and Chubb. “The formation of UTC Building & Industrial Systems positions UTC for long-term growth in the commercial building market and will allow us to fully unlock the opportunities and synergies associated with the combined talent, portfolio, resources and capabilities of Otis and UTC Climate, Controls & Security,” said Louis Chenevert, United Technologies’ chairman and CEO. Louis Chenevert

Vivotek joins ONVIF l VIVOTEK has officially been inaugurated as a full member of ONVIF, which is an open industry forum committed to promoting and developing global standards for the interfacing of IP-based security products. Compared to a user member, Vivotek is able to be involved in and positively influence the development of global open standards for the interface of network video products. Currently, there are 468 members of ONVIF, including 21 full members, 20 contributing members and 427 user members. With the adoption of an open standard, IP-based security products from different member companies are able to be compatible and interoperable with each other, making integration of the products into a single solution and system expansion easy and friendly. “Vivotek, in the past decade, has committed to providing global partners and customers with industry leading and high quality products and solutions for meeting diversified demands,” says Steve Ma, executive VP at Vivotek.

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Now Panasonic Launches New Cloud CCTV Company l AFTER acquiring a cloud CCTV company in July, Panasonic has announced the establishment of Panasonic Cloud Management Services Europe BV and its intention to expand its Cameramanager video surveillance service into wider markets. The establishment of the new company, Panasonic Cloud Management Services Europe B.V., is to spearhead its drive into the market for business cloud services. The new company is formed from CameraManager.com, acquired by Panasonic this July, a leading European cloud video surveillance provider based in the Netherlands. In addition to supporting the wide range of Panasonic and 3rd party CCTV cameras that it does now, Panasonic Cloud Management Services Europe will be expanding its cloud monitoring

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services into 3 important new markets: SMB, SOHO and home residential. This will allow small business owners and also individuals to monitor anything from a single asset all the way up to a chain of shops or different business premises, from any mobile device with access to a browser or by means of Cameramanager App, available for smartphones and tablets. Using this service, customers can simply select how many cameras they wish to connect, at what resolution and for how long they wish to keep the recordings safely in the cloud. Cameramanager service is already available across Europe through key selected partners and it will be soon expanded across wider region supported by the approved network of Panasonic security systems integrators and resellers.


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I NDuUstry STRYdDeve EVEloLOpme PMEnts NTS //// business BUSINESSpProfiles ROFILES //// industry INDUSTRYdevelop DEVELOPments MENTS //// busin BUSINess ESSpProf ROFi lI LesES //// i nd S H OW RE P O RT SECURITY 201 2 industry developments // business profiles //

DVTel Quasar HD Another standout product at the show was with IR Videofied’s XTIP710, a hybrid alarm system with video verification that now reports alarm events and status using GPRS and IP. We’ve like Videofied’s products for a while now and think they offer you installers a great up-sell or panel replacement access control and video surveillance l BGWT hosted a very special event spectrum went to ECS Services – the award ‘In option. Using reliable spread wireless l PANASONIC has announced acquisition a leading providerand of Video solutions we’vethe drooled over of Cameramanager.com, withdevices, its manufacturer partners onathe recognition for Support of Firetide BGW the company has real track record which of Surveillance as-a-Service (VSaaS) in Europe. before in SEN. Goldvisible Coast mid-September, with around Technologies’ went to SNP and the award ‘In success. The acquisition of the video solutions company reinforces Panasonic’s existing security According to cloud-based BGWT’s Josh Simmons, the 50 integrators enjoying beaut weather, recognition fornumber Support ofemployees MMC andthat BGW due to the of tend to ONE massive Texas school district recently Sending alarm events alongbusiness with video as itfootage looks extend its cloud-based solutionsTechnologies to the business andtoconsumer markets. As part of event wenttobrilliantly he said both great hospitality and a close look at some Avtel Global’. move fromwent campus to campus in such a large upgraded its video and surveillance system in an is pretty much Rolls Royce performance the and team join Panasonic Europe. supplier andwith integrators werewill of the cleverest solutions around. the acquisition, “From our perspective, we’re school system. Russell saysvery priorhappy to the Video effortpartners toCameramanager.com keep up advancements in Web Videofied has 450-odd arrests itsdelighted beltmanagement thanks It’s an interesting move verticalAustin plane from one of theInsight world’s leadingsaid manufacturers of video his VMS administrator platforms. Independent with in itsthe success. Manufacturers in the compact expo/under with how it’simplementation gone,” Simmons. “The surveillance cameras, though exactly how Panasonic’s cloud-based CCTV solution will be presented to its ability to identify burglars. When you consider spent a considerable amount of companies time with userto the – the 38th largest “ThisSchool was aDistrict thank you to America’s our customers seminar included Sony, Firetide, TZ integrators we have here are the iswho notschool yet clear. most cabinet alarm systems are blindmarket and cannot assist maintenance. “With with this number of the users a system – has have been there fromreplaced the startits andexisting (IP-based access control), we want to be working – they are acquisition ismanagement an importantsystem strategic towards enhancing our smart and connected services reliable client is more economical than video withstep Video Insight operatorsBPT by (video doing intercom), more than“This reporting multiple to our new customers and business Envirovision, very best at Web what they do. I’d also like to offering in the European and CIS market”, said Laurent Abadie, chairman and CEO, Panasonic Europe. installing (and uninstalling) thick VMS clients on software. Encompassing 230-square miles, partners,” Simmons said. “It was a chance S2, SES (redundant power solutions) thank our suppliers and the whole BGWT adjacent alarm events, Videofied’s capabilities There was plenty more to see at the show and in PC, which also overburdens Austin has 86,000 students, to see greatISD solutions, as well as being 11,000 and stick MMC,out with integrators teameach for their contribution to a greatour already even more. getting a this and subsequent issues taxed VMS administrators,” hewe’ll says. be reviewing many employees, 124 andto more than 3,000 an opportunity forcampuses everybody let their tight half-hour run-through of each success.” ofThe the switch stand-out solutions. As forresulted the editor’s to Video Insight has in pick for video surveillance cameras. hair down and have some fun.” technology. In terms of balance, the an improved video management “We were unhappy with the platform that we SE&N’s Best Product at Securitysystem 2012 –for I chose the Along with work time, there was a whole thing was just about perfect. Austinsolution ISD in many including: had invested in and we needed a more practical Snap fromrespects, Network VideoLittle Surveillance dinner attended by cricketing great, When it came to technology, Sony was Simmons to no trainingbyforPacific employees; increased video For its solution – something that was easy to use,” says Josh distributed Communications. Ian Healy and former rugby league star showing off its new 1080p HD PTZ, which Austin ISD Police Department Representative camera image quality; more efficient storage; ability to automatically wrangle the power of Chris Johns, as well as BGWT’s CEO, was brilliant in low light. Other solutions system performance; cameraeVideo Wayne Russell. “We needed something that faster l STANLEY Security Europe has announced the launchvariety of theinStanley Laurie Murphy, a memorable I particularly liked included Envirovision, of existing cameras challenging real choice and LDAP integration. The in 3,000-plus didn’t requirewho an gave incredible amount of countries CPU thousands Cloud solution to 14 across Europe. Stanley eVideo Cloud provides a l MONITRONICS, which is owned by Ascent Media, will have welcoming speech earlier inalso theserve day. At which offered deep monitoring of power world environments, it has beAISD my pick for SE&N’s camera system is monitored bytothe policesystem processor power that could as ahigh fully-performance, secure, reliable and video security and monitoring more than 600 onehigh million monitored lines the dinner the Web award ‘In recognition for consumption by installers browser, and MMC’s Best in and Show. dispatch 24-hours a day,recording seven days a week, to functioning client.” over the cloud, without the hassle cost of local equipment when it completes $US487 million acquisition ofAfter superSupport of and BGW Technologies’ end connectors, anda S2’s browser-based particular during peak times144 alarm anSony exhaustive bid process, Russell found paying Up there with attention it is the Bosch Solution install and maintain. regional U.S. security company Security Networks. to camera feeds intechnology the panel bus drop off and pickfeatures up the solution in VideoThe Insight. and access control with neat like Stanley eVideo Cloud solution is built on from Axis The deal, which is expected to close Aug. 16, includes $487.5 areas, cafeterias during (AVHS) breakfastserver and lunch “Video Insight wasCommunications, the only software solution using Axis Video Hosting System software pre-built garage door control and a succession of million of cash, and 253,333 newly issued shares of Ascent that worked seamlessly with our existing time, playgrounds and in hallways during class and IP video surveillance cameras. readers and expanders. The Solution 144 is just Series A common stock with an agreed value of $20 million, cameras and it offered a very dependable Web changes. Administrators monitor cameras at Stanley eVideo Cloud can be usedafor securityThought surveillance as well as beginning We’vetospent a bit of The timepurchase lookingprice, at Videofied that solution. from according the statement. which each– school campus, but they through report incident to client,”isRussel says. supporting a customer’s business operations. The solutionwith offersBosch a simple, alarm footage. Imageisstreams are Security currently to end, I think it will resonate subject toevent agreement at closing, based upon A fully functional Web client application was the AISD police who have the sole authority to installers cost effective video recording solutions that can be viewed from anywhere black and whiteRMR for of low light performance and clip and to export important to Austin ISD, says Russell, looking Networks delivering $8.8 million. Securityvery Networks givevideo. their customers more capability in there is an internet connection; from a PC to a tablet or smartphone. hadoptioned 2012 revenues of $78.5 million and adjusted EBITDA2 of for low bandwidth but they’re still large domestic and small commercial applications. ACCESS control solutions provider ASSA eVideo Cloud is a subscription-based video surveillance solution utilising $46.5 million.for what they are. excellent Twin SIMs and an NBN-proof network comms ABLOY has purchased assets of Greensteel Axis IP cameras, allowing customers Now the product under port built into a medium-sized alarm panel with Industries Ltd., word a metaliscommercial door anddevelopment to extend their video surveillance will maker. incorporate the latest advances in video frame doors of biometric, prox and keypad access through lower cost hosted 16 cloud The Greensteel products now be better marketedidentification compression givingwilleven control? Yes, architecture without compromising on please. and manufactured under Baron and Fleming ability day and night. video quality. Special mentions go to the Axis 5544 for brands, ASSA ABLOY Executive Vice President The solution uses the latestconceptual in data As far as I’m concerned all alarm systems awesomeness, the Axis 1604 WDR for Thanasis Molokotos says. encryption to provide a secure solution should work the way Videofied’s does and I can’t its total obliteration of backlight, the Takex PXB“This acquisition will enhance our ability that doesn ’t require firewall ports towhich takes affordable perimeter security out non-residential why more alarm have 100ATC towork provide door manufacturers opening be open to view video off site. eVideo not seized this customers,” combination of technologies to a new level, FSH FEW3800 for being greenest, solutions to ouron Canadian he says. Cloud is powered by Stanley Assure Established in 1932, Greensteel Industries for their own solutions. Giving the same great and C.R. Kennedy’s Dallmeier Panomera, which giving full support to customers and operates in Winnipeg, Canada. catch performance with the combination of GPRS looked the furthest and saw the mostest. Finally, a cost effective monthly payment, It’s anonboard interestingIPlateral move from ASSA and connectivity in its latest XTIP710 the most improved product range honours are including installation, service, ABLOY, which is a significant player in the solution is just icing on what was already a very shared by Vivotek and Merit LiLin. Nice work, folks. hardware and hosting. Australia domestic locking and commercial tempting Videofied zzz access control markets. cake.

ACQUIRES CLOUD-BASED Sun shines on PANASONIC BGWT VIDEO SURVEILLANCE COMPANY 3000-camera school system deploys web-based solution

MONITRONICS CREATES STANLEY ADDS EVIDEO TO AMERICA’S BIGGEST TOOLBOX Special mentions go to the Axis 5544 for conceptual awesomeness, the Axis 1604 WDR MONITORING COMPANY for its total obliteration of backlight, the Takex PXB-100ATC which takes affordable perimeter security to a new level...

assa abloy buys Greensteel industries

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Competence in Video Security w w w. g e u t e b r u c k . c o m . a u | P h o n e 1 3 0 0 8 5 5 2 9 1 14 se&n 34 se&n 20 16 se&n se&n


The new Tecom Touchscreen RAS makes Challenger an even easier choice. Contact the Interlogix team today. Phone: 1300 361 479 www.interlogix.com.au

Š 2013 Interlogix. All rights reserved. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation.


n ew p ro d u ct

sp ectra hd 1 080

Pelco Spectra HD 1080 Pelco by Schneider Electric has unveiled the new Spectra HD 1080, 30x high speed dome with a 1/2.8-inch Exmor CMOS sensor offering 2MP resolution at 30ips.

S

CHNEIDER Electric has released its new Pelco Spectra HD 1080 30x dome positioning system. The Spectra line has been a cornerstone of security applications for nearly 20 years. This new Spectra HD 30x adds to Pelco’s expanding IP camera offering and is one of more than 50 new IP cameras to be released in 2013. Key features of the camera include a 1/2.8-inch Exmor CMOS imager with an integrated 30X optical zoom lens, delivering 2 megapixel resolution (1920 x 1080) at 30ips. In addition, the camera is capable of 12x digital zoom. Built on the Sarix technology platform, it features a dual-processor design for either dual High-Profile H.264 compression, or H.264 and MJPEG. According to the company’s engineers, High-Profile compression gives a 10 per cent reduction in storage space when compared with base profile. The Spectra HD 1080 30X integrates with thirdparty video management systems through the Pelco API, and other third-party software and systems through the open ONVIF Profile S standard, and works seamlessly with Pelco video management systems. The camera has wide dynamic range, internal versions are PoE only, there are USB expansion slots, 16 preset tours, 255 dome presets and 32 window blanks. There’s 360-degree continuous pan rotation at 280 degrees per second. A solid pendant design eliminates the subtle vibrations that can occur in demanding installations, ensuring a better image. Meanwhile, the technologically enhanced, optically precise dome delivers superior image quality over the entire viewing range of the system. Because high resolution HD cameras are so sensitive, even the tiniest imperfections in a dome can cause significant image problems. 22 se&n

“That’s why we dedicated significant resources to creating a bubble that delivers 2MP improvements in clarity over the competition,” says Ann Henebury, one of the project managers who developed the bubble. “As a result of these efforts, users can count on flawless image quality over the entire viewing range of this system.” The Spectra HD 1080 30x comes with a powerful suite of advanced analytics built into the camera system, including AutoTracker, which allows users to define the size of the object of interest and track the subject through the full 360-degree rotation of the camera. Other analytics tools included are Abandoned Object, Adaptive Motion, Camera Sabotage, Directional Motion, Loitering Detection, Object Counting, Object Removal and Stopped Vehicle. There’s a standard web browser interface for remote setup and administration and controls are optimised for convenient one-step camera configuration for features including camera colour, exposure and streaming. Through this GUI, users have advanced PTZ management features, including clickto-centre, draw box, and drag PTZ for the ultimate in smooth control. “Schneider Electric continues to expand its IP camera offerings and deliver on its promise to be an IP-driven, customer-focused company,” said Herve Fages, senior vice president, Schneider Electric, Pelco Video Line of Business. “We are excited to offer this new addition to our IP line. The Spectra HD 1080 30X meets our customers’ needs with its exceptional image quality and responsive PTZ performance.” zzz

Key features of the Spectra HD 1080 30x include: l 1/2.8-inch Exmor CMOS imager l Integrated 30x optical zoom lens l A 12x digital zoom l 1920 x 1080 Resolution at 30ips l Dual-processor design for multiple streams l Built-in analytics l Solid pendant design l Wide dynamic range l 20x or 30x Optical Zoom, 12x digital zoom l 360-degree Continuous Pan Rotation at 280-degrees per second l 16 Preset Tours, 255 Dome Presets, 32 Window Blanks l Wide Dynamic Range Camera (WDR).


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air liquide

Air Liquide Integrator Seneschal has installed a fibre optic LAN and an Inner Range Concept 4000 access control system at Air Liquide Australia’s Sunshine site. Also installed were Eko Tek mobile duress, Sentrol fixed duress, a Gallagher electric fence, access controlled gates, EVAC and plant monitoring, with all sub systems integrated with Concept. 24 se&n

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LECTRONIC security systems are changing. Modern solutions exhibit high levels of integration that place increasing levels of management and control into the hands of system operators. Underlying these performance increases is something fundamental to security and safety – an increase in the levels of situational awareness an integrated solution can provide. No longer do security and facilities managers need to struggle with multiple siloed solutions, each with its own reporting path, management system or workstation, each with its proprietary niggles and


By John Adams and russel l b la ke*

on site. Neither is smoking, nor any hot works permits. But something more was needed – the situational awareness that enhances security and safety through rapid event notification and instant response. Workers and visitors are still protected by Air Liquide’s comprehensive occupational health and safety framework but now the new electronic security and safety solution is an integral part of the process.

requirements. And for a company like Air Liquide Australia, which has special security and safety needs across many large sites, such changes couldn’t come soon enough. Operating in 80 countries, Air Liquide S.A. supplies gases for industry, health and environmental organisations. Oxygen, nitrogen and hydrogen are among the gases the company supplies and it goes without saying that an environment containing these gases needs to be secure, safe and carefully monitored at multiple levels. At Air Liquide Australia, safety procedures have always been strict. Mobile phones are not permitted

All the third party systems are integrated using a mix of hardware or software interfaces via traditional hard-wired interfaces or IP-based high-level interfaces.

System goals

With 15 sites nationally, Air Liquide’s Australian business is significant and its security and safety needs are complex. While the initial project was limited, it wasn’t long before the scope of works at Sunshine in Victoria had expanded to include multiple sites as Air Liquide ramped up its nationwide security and OH&S upgrade process. From the perspective of Air Liquide, securing its facilities and providing a duty of care to workers and visitors was the key goal during the security upgrade process. A vital aspect of the system was Air Liquide’s insistence it be able to find workers very quickly with accurate location tracking if there was an incident on a site. Air Liquide also wanted to ensure unauthorised personnel were kept out but still provide all the necessary protection for any visitors that walked through. Air Liquide had previously experienced

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air liquide

some minor break-ins on its properties and was committed to stopping these intrusions immediately. Additionally the company was concerned about the possible risk of explosions or gas leaks that might harm unauthorised people attempting to steal gas, and was seeking to mitigate any liability it held. Concerned about its safety and security, Air Liquide reached out to the electronic security industry and Central Security Distribution’s account manager Joshua Mills arranged a meeting between Joan Lake, Air Liquide Australia’s safety and quality manager, and the Seneschal Security team in November 2011. This meeting was the initial step in a year-long process that led first to the completion of the integration at Air Liquide’s Sunshine facility and later to the expansion of that work to cover additional sites across Australia as part of a process that still continues. In the initial stage, Air Liquide contracted Seneschal to audit its security at the Sunshine facility

The key requirements were perimeter protection, man down, and bringing all individual buildings onto one system,” he says. “All these were resolved fairly easily with a Gallagher fence, the Eco Tek solution and Inner Range’s Concept 4000. and once this audit was completed, the contract was extended to putting in place security measures; including fences, gates, access control, intruder detection, mobile patrols, mobile duress monitoring and surveillance. The original scope of the works at Sunshine was very small and was meant to be completed within a few months. But given the complexity of the Sunshine site, it didn’t take long before the scope was widened and additional systems were required to fulfil Air Liquide’s needs. Initially a lot of wireless equipment was going to be used to cover the distances between the plant and gates, but after further discussions with senior management, Air Liquide’s IT department became involved and fibre optic cabling was run around the Sunshine site by Seneschal to support the Concept system and multiple sub systems. Leveraging this RFI-inert, future-proof and reliable comms path, the end result is a sophisticated and completely integrated security, access control, mobile duress, man-down, lone-worker, plant monitoring and perimeter security solution.

The legacy systems

The first job for Senschal at Sunshine, after establishing Air Liquide’s security requirements, was picking through the legacy systems. Air Liquide’s site

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Eko Tek mobile duress

had a variety of old intruder detection systems and an access control system. In total there was a mix of 5 systems from different manufacturers. These were not integrated and worst of all, they were individually monitored. In some cases, different buildings had multiple small intruder detection systems, some of which were more suited to the domestic market than an industrial plant. Furthermore, the duress system was not mobile, it was a fixed duress pull-lever installed within each building and pendants that when pressed, raised an alarm. But the monitoring centre viewing the alarm could not tell where a received alarm had come from, nor could it identify the specific wireless repeater that had picked up the initial activation. On a large site with thousands of gas cylinders and multiple buildings with plant equipment and associate machinery, this became an occupational health and safety nightmare. All that could be done


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air liquide

was to assume where a staff member was working at that time of the day by guesswork and to search manually. Meanwhile, out on the perimeter, the fencing system was basic and not electrified, and Air Liquide had experienced break-ins involving intruders cutting through the chain link fence. The electric gates were very old and had on-going maintenance problems, while the surveillance system was also in need of upgrading.

The new solution

The solution that has been installed by Seneschal at the Sunshine facility is built around Inner Range’s Concept 4000 and Insight Software with Multipath alarm reporting. The Concept solution itself combines intruder detection and access control. There’s access control of the entry gates and all of the main 5 buildings. Further integrations include the electric fence, which reports to and via Inner Range, electric gates, which are controlled by Inner Range, Sentrol fixed duress, which reports to and via Inner Range, and EVAC and plant monitoring, which reports to and via Inner Range. A Multitone Eko Tek solution handles wireless mobile duress, lone worker, and man-down alerting, also reporting to and via Inner Range. There are also

Air Liquide is thrilled with how everything has come together and how easily staff can view its entire security framework from a single graphical user interface using Insight.

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Microlatch wireless RF fobs for remote gate access which report to Inner Range. Seneschal also installed an IP CCTV solution but this is not integrated with the overall management solution, though it could be in the future. With the installation of the fibre network to the Sunshine plant, Seneschal was also able to use CLOE (Concept LAN Over Ethernet) modules to drive Concept access control LAN data over the IP network. As part of the upgrade, Air Liquide expanded its intruder detection by including the 3 rear buildings that previously had no intruder detection. Getting all the intrusion sensors onto a single control panel was important. It meant all buildings were managed by one centralised intruder detection system, saving on monitoring costs. An inclusion that was very important for Air Liquide was the Multitone Eko Tek, which works as a wireless man-down, mobile duress and lone worker system. Eko Tek’s mobile alarm units contain both Man-Down and Dead-Man features. Man-Down detects if the alarm unit is tilted due to a worker falling down, while Dead-Man periodically alerts a worker to press a button on the alarm unit to show they are well enough to carry out the task. Workers carry pendants or pagers on them and the wireless mesh technology that Eko Tek uses ensures that workers can easily be located as signals pass through Eko Tek repeaters installed around the site. The location accuracy is usually within a few metres, which is satisfactory and is much superior to the old fixed duress system with its pull-down levers. The lone-worker component works by regularly activating a beeper on a pager, typically every 15 minutes. Whenever the beeper goes off, the worker must press the confirmation button within 30 seconds to acknowledge the warning. If the confirmation button is not pressed within the 30 seconds an alarm will be raised to be displayed on the


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Insight schematic map and sent to the monitoring station via Concept 4000. The man-down component works by having an accelerometer built into each pager. If a worker falls down the accelerometer detects the change of position and then reports the alarm. Initially there were false alarms being reported because as workers bent over to pick up a box, their movement would set off the alarm. Seneschal was easily able to fix this by incrementing the time-delay in which the accelerometer waited before reporting the alarm. At Sunshine, all primary Concept functions and sub-systems can be monitored and/or controlled by Insight, the system management software from Inner Range. Schematic Maps are used within Insight that display all the access control doors, intruder detection areas and mobile duress wireless repeaters on a single screen.

The installation

According to Seneschal’s Mitch Mijatovic, Air Liquide’s Sunshine site was developed in conjunction with client needs as a test site. The thinking was that if things went well at Sunshine, all other sites nationally would be reviewed one by one. The heart

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air liquide

of the integration is a new fibre backbone that was run across the Sunshine site by Seneschal. “Once the new LAN was run, the Concept system was run in parallel to the existing system,” Mijatovic explains. “We also brought the outbuildings onto the one system using Concept, disconnected the multiple alarm systems in each building, installed the Eco Tek man-down system and built a high level interface between it and the Concept. We also installed a new cantilever gate, a Gallagher electric fence and a new IP CCTV system.” According to Mijatovic, Seneschal chose the Inner Range Concept 4000 because of its capabilities in terms of size and the flexibility of its modular design. “Also vital at Air Liquide were Concept’s proven integration features with third party systems,” Mijatovic explains. “All the third party systems are integrated using a mix of hardware or software interfaces via traditional hard-wired interfaces or IPbased high-level interfaces.” Mijatovic says the fibre LAN paved the way to allow for megapixel IP based cameras and a software based NVR, as opposed to the original specification of

We bench tested and programmed the entire system prior to installation, then we installed the new systems side-by-side with the legacy gear and started cutting across and interfacing devices one by one.


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air liquide co-operation with IT people and Mijatovic says Seneschal has a great relationship with Air Liquide’s IT department and works closely with it when needed. “This type of relationship is not necessarily common but has proven to be mutually beneficial as the security and IT related data can use the common fibre optic medium.” Inner Range was also involved in the installation and gave support whenever required. “As always Inner Range provided us great support, in particular with the interface for Eko Tek man-down system,” Mijatovic says.

Conclusion analogue cameras and traditional DVRs. “Currently the CCTV system is not interfaced into the Insight system management software but it’s hoped this will be integrated in the future,” Mijatovic says. While there’s nothing particularly unusual in terms of comms paths, applications or support technologies at Sunshine, there was considerable planning involved in getting the system commissioned and installed. A key demand was ensuring the system worked before the cutover. “We bench tested and programmed the entire system prior to installation, then we installed the new systems side-by-side with the legacy gear and started cutting across and interfacing devices one by one,” Mijatovic explains. “The job itself was fairly easy. The only unusual items were the technology employed in the CO2 plant and interfacing those alarms (for gas leaks, etc) into Concept.” The fact Air Liquide’s multiple sites are run standalone means there’s currently no need for an enterprise solution like Inner Range’s new Integriti but such an upgrade is easily manageable in the future. “We have had discussions with the client regarding this but as each site runs standalone the client has it under consideration.” Mijatovic says no issues dominated the installation. “The key requirements were perimeter protection, man down, and bringing all individual buildings onto one system,” he says. “All these were resolved fairly easily with a Gallagher fence, the Eco Tek solution and Inner Range’s Concept 4000.” A networked system like this one means there’s

The key requirements were perimeter protection, man down, and bringing all individual buildings onto one system...All these were resolved fairly easily with a Gallagher fence, the Eco Tek solution and Inner Range’s Concept 4000.”

As it became clear the initial installation at Sunshine was a success, Air Liquide’s procurements department got involved and Seneschal was asked to start looking at other sites as part of standardising security solutions nationally. The aim is to create a national standard for Air Liquide Australia that will allow users, such as managers and truck drivers, to traverse sites but use their common access card across each site. At present the Seneschal team is working on its 4th Air Liquide site with the goal of providing a robust and standardised solution across all the company’s 15 sites nationally. One thing that’s clear is the integration between the various systems was a key selling point and deciding factor for Air Liquide. From its previous experience it did not want a mix of disparate systems. Mijatovic says that because of Seneschal’s history of installing integrated systems, the team was confident it could meet all the requirements set out by Air Liquide. “A particular benefit for Air Liquide is that the new system has saved money by centralising its solution. There are no longer multiple monitored lines servicing disparate alarm systems and we’ve removed the difficulty of servicing a range of outdated systems.” According to Mijatovic, the success of the Sunshine installation has really helped the relationship between integrator and end user flourish. “As a result of the success at Sunshine we are currently looking after 4 Air Liquide Australia sites across 3 states and we are slowly reviewing security services across all the company’s other sites,” he says. “When this process is completed we’ll be able to provide Air Liquide the most appropriate options, as each of their sites has unique requirements based on size and location.” Is the end user happy with its new integrated solution? “Absolutely,” says Mijatovic. “Air Liquide is thrilled with how everything has come together and how easily staff can view its entire security framework from a single graphical user interface using Insight.” zzz *Russell Blake is an Integriti product specialist at Inner Range.

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jakarta embassy

ECS services wins Jakarta Embassy ECS Services has been selected to provide the electronic security systems for the new $A230 million Australian Embassy currently under construction in Jakarta, Indonesia.

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O be built on a 40,500 square metre site in Jakarta’s Patra Kuningan area, this will be Australia’s largest embassy complex anywhere in the world and will cover a gross floor area of 50,106 square metres. The project will be delivered by the middle of 2015 as a joint venture between PT Leighton Contractors Indonesia and PT Total Bangun Persada Tbk. Construction of the new complex includes a 5-storey chancery, an official residence for the Head of Mission, accommodation for 32 staff, recreational facilities, 4 guard stations, a contiguous basement, engineering services infrastructure as well as comprehensive landscaping. Also included are civil foundation and substructure, structural, architectural facade and interior finishing, external work, as well as mechanical and electrical. While exact detail of what’s being provided in the way of electrical work and electronic security

34 se&n

solutions isn’t available, the original DFAT submission to the Parliamentary Standing Committee back in 2009 provides a general scope of works. The requirements are comprehensive. For a start, electrical services, including electronic security systems, must comply with BCA and appropriate Australian Standards. At a core comms level there’s to be an integrated telephone and data communications backbone and horizontal cabling system. There’s to be a power supply infrastructure connected to the existing city system, including dual new substation(s) with independent connections to the city grid. The main electrical switchboards complete with surge protection will be strategically located on the site. Lightning protection will be provided to cover all the buildings on the site as appropriate. Metering facilities are designed so that local authorities are not required to enter restricted areas. Standby power generation based on diesel generator sets is to be integrated with the electrical supply to provide power in the event of mains failure. The underground fuel storage capacity servicing the generators will be sized for 7 days consumption at 100 per cent load for 24 hours per day continuous operation. UPS is to be provided to essential lighting and power as appropriate. All essential service systems such as lift, fire hydrant hose reel pump, and sprinkler pump will be connected to back-up power supplies. There’s to be a combined emergency warning and intercommunication system (EWIS) public address system, allowing audio communication to all areas of the embassy buildings. Emergency lighting will be independent of the general lighting fixtures and shall incorporate integral battery and charger. Exit lighting is independent battery backup type and based on LED technology. External lighting will be provided for security and access purposes including maintenance of CCTV coverage. Security measures for the project follow the principles of defence in depth which utilize layers of passive and active security measures to cocoon the more secure areas. The following summarises these security measures. Compound grounds will be secured by monitored perimeter walls with controlled guardhouse access points on the street frontages, with landscaping restricted to allow clear lines of sight. Public and official building access will be


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segregated. Automated perimeter lighting will be provided that may include both twilight and movement detection activation. Appropriate materials, fixtures, hardware and fittings will be used for the building shells. Electronic security elements include access control to allocated doors, intruder detection, CCTV cameras to cover all portions of the embassy grounds, with these and other systems monitored and managed from a manned security control room. The fire system design will respond to the requirements of the BCA and with the specialist requirements for a chancery building. The fire safety system adopted for the building will incorporate fire detection and alarm systems, sprinkler protection, hydrants and hose reels, and illumination of building egress and also be in accordance with any fire engineered approach. Fire detection will be achieved by the installation of smoke alarms and heat detectors connected to a main fire indicator panel, with battery back-up, and a mimic panel at the guard post incorporating automatic communication with the embassy duty officer. An audible alarm communication system to alert occupants will be installed throughout the buildings. Fire suppression will be achieved by an automatic sprinkler system, the careful selection of retardant materials and strategic location of extinguishers, hydrants and hose reels. Safe egress from the building will be ensured by compliance with BCA. The new embassy is also designed to be environmentally friendly. Energy consumption will be reduced with the use of lightly insulated facades and sophisticated ventilation systems. Site stormwater will be managed through extensive landscaping, green roof technology and an

36 se&n

jakarta embassy

Compound grounds will be secured by monitored perimeter walls with controlled guardhouse access points on the street frontages, with landscaping restricted to allow clear lines of sight. underground water retention system. Rainwater harvesting, sewerage recycling and low-flow water fixtures will help conserve water. ECS Services Raj Masson says he’s not able to comment on any of the security systems being installed at the site. “We are at the ground stage of a 3-year contract,” says Masson. “It was a long process of tender – around 18 months. We are now in the process of establishing an office in Jakarta to manage the project. We’ll have about 15-20 staff on the ground during the installation process. “The embassy is great design – a lot of thought has gone into it. From our perspective it’s a monster of a task. It’s interesting and it’s very demanding at multiple levels – technically and in terms of the work environment.” Meanwhile, Leighton Contractors Indonesia chief executive Hamish Tyrwhitt said the company built the current Australian embassy in Jakarta 2 decades ago. As well as building the old Australian Embassy in Jakarta, Leighton has previously built or refurbished Australian embassies in Vietnam, Cambodia and Laos. “We are excited and proud to be working with the Australian government to build the critical infrastructure that will support our nation as we engage in the Asian century,” Tyrwhitt said. The old Australian embassy in Jakarta was badly damaged in a suicide bombing that is generally considered the responsibility of Al Qaeda-affiliated Islamic extremist group, Jemaah Islamiyah. On September 9 2004, a 1000kg car bomb detonated at the Australian Embassy gates killing 9 people, including the suicide bomber, and wounding more than 150. zzz


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p ro d u ct rev i ew

xp rotect

Another big Milestone

Milestone’s XProtect IP product family includes all Milestone’s powerful open platform solutions from the gutsy XProtect Corporate to the simplicity of XProtect Go.

I

T’S always a pleasure checking out Milestone’s solutions. At a recent demo I discovered some of the new features of Milestone XProtect IP via the company’s clever and flexible XProtect Smart Client interface. One thing that must be said upfront is that this interface and the system it supports are very nicely done indeed. The front door is typical Milestone, with a very clean look on a background of shiny black, giving great contrast for navigation. Flipping between functionalities is very easy, too, and the portal to

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many deeper functions is video tiles embedded within Smart Client itself. Since I last took at look at XProtect there’s been significant improvement across the board, I think. The aerial mapping video screens supporting adjacent cameras and alarm devices is particularly nice but there’s plenty going on behind the scenes, including improved, faster databases. Something else I can’t pass over is Milestone Interconnect, a software bridge that allows XProtect video management software (VMS) to


By John Ada m s

be interconnected with Milestone’s premium software XProtect Corporate 2013 to a single solution. Typically, multiple installations of simple XProtect Essential at remote sites will be linked with XProtect Corporate at head office. The face of the system is XProtect Smart Client, an intuitive client application designed for daily management of electronic security systems. Smart Client offers access to live and recorded video, as well as allowing control of cameras and integrated security devices. Investigation tools and a video

timeline allow operators to monitor and manage incidents. It’s via Smart Client that I get a run through the Milestone XProtect. Milestone talks a lot about situational awareness and as I watched Angelo Salvatore steering Smart Client, that phrase immediately sprang to mind. A particular strength is a multi-layered mapping function that really does deliver situational awareness by putting multiple adjacent cameras, alarm devices and integrated sub systems at the tip of an operator’s mouse. Meanwhile, independent playback function allows you to play back events on one camera while simultaneously viewing live video. Helping with this are overlay buttons that control cameras, camera-integrated devices and subsystems through the camera view. The idea here is to make operators more efficient and while watching the processes on screen I can see how well it works. You drive ancilliaries through the camera view, rather than having to reverse out of a location in the heat of an event, heart in mouth, fumbling through screens for supporting data inputs. Important too, when it comes to a quality VMS, is incident investigation. XProtect Smart Client offers this via its Alarm Manager, which is a single-point alarm function that gives an overview of security and system-related alarms and gives instant access to cameras for immediate detection of incidents. Again this means you’re working from a single page – there’s no digging through root directories or obscure buttons to access vital information on the fly. Further support comes from a bookmarking function which allows operators to flag video sequences and add notes, as well as share information with others. There’s also advanced multi-screen handling that allows investigators to work using multiple floating windows across multiple screens. This latter is a really powerful piece of functionality that simplifies the investigation process when many cameras are involved. Evidence handling is a strength, too. Sequence Explorer offers previews of recorded video sequences as drag-and-throw image thumbnails, helping investigators easily locate specific areas of video. And getting video footage outside the system securely is assured with a digital signature

A particular strength is a multi-layered mapping function that really does deliver situational awareness by putting multiple adjacent cameras, alarm devices and integrated sub systems at the tip of an operator’s mouse.

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and re-export disablement function and Smart Client’s video viewer includes comments, giving law enforcement teams a clearer sense of the entire context of an event. Another neat piece of functionality is the ability to give operators a full view of their system. This shows operators the state of cameras, devices, storage, the network, on a real time dashboard. You simply open the dashboard and it starts to populate - globally. If you have 100 sites, you’ll get all the data from all of your sites coming in. Something that can be a real issue for integrators is getting blamed if things go wrong when the customer’s network is actually at fault. The network dashboard resolves all this. You can select a camera group and get details of every single camera – it doesn’t matter which recorder they are on, which network. And you can graph information historically, which helps the integrator when trouble shooting. Milestone also generates a detailed handover report that integrators can give end users. Camera by camera, this report shows what the camera view is, the codec, the frame rate, the resolution, the user name, the passwords, the rules, everything. The integrator then hands this to the customer and this protects them against responsibility for changes that might be deliberately or accidentally implemented by the end user. It’s nice thinking from Milestone. “There have been significant improvements in a number of areas in Generation 2 of the product and I’m going to run through them in no particular 40 se&n

xp rotect

Something that can be a real issue for integrators is getting blamed if things go wrong when the customer’s network is actually at fault. The network dashboard resolves all this.

order,” Angelo Salvatore explains to me. “To start with, a duress event now changes a display – see how it changes the screen and in the alarm manager the alarm has popped up for the Cardax event? That shows you where the alarm is and also bookmarks the video. You double click that alarm to go into a management console,” he says. “You can break all these windows out to their own screen. You can come in and put comments in, pass the job to a different operator, monitor the state of alarms in progress, review priorities, and generate reports out of the system so operators know what they’ve been responding to, what priorities they are, and you can have whatever categories you like. You could say new jobs in progress over 7 days or 30 days. “Something else I’m really excited about is push video from mobile devices,” he says. “It’s supported by the same server you connect with to view live video. You are establishing a connection on the same port and the server isn’t connecting to the phone, the phone is connecting to the server and saying here you go – this mobile device is now a video input. “Our push video capability has been really well received, especially in retail and in areas where end users don’t have cameras – they can use mobile devices to fill that role. The mobile application runs on iOS and Android and it automatically changes the transmission rate as required. “From the operator’s desk, if you go to playback the system will bring push video onto the video


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xp rotect

“The mobile application is managed by an HTML 5 client that is completely software agnostic. Importantly, the app has full I/O control so if a duress alarm is activated a security officer can get visual verification without physically being connected. wall live and you can move that video around, go to recent history, bring up an event you want to view so as to maintain Live and you have playback in the background. You can also download video to the server and hyperlink it later on. “The mobile application is managed by an HTML 5 client that is completely software agnostic. Importantly, the app has full I/O control, so if a duress alarm is activated a security officer can get visual verification without physically being connected. You can also have a security officer open a door using the I/O. This essentially pushes surveillance from the control room to the edge.” According to Salvatore, another strong feature is Info Director – this is designed to centrally connect multiple sites with nothing special in between. “Essentially, you are looking at a digital representation of 2 different computers and we share a mouse across the 2 of them using Info Director,” he explains. “Normally if this was a 2 monitor system I’d throw a view across from one monitor to the next. “But with Info Director, if I have a pre-made view and if I want to toss in another view, I can just change it – or if I’m looking at a map, I have that repeated template and you can highlight your cameras on the map – if I want that camera to be up on the video wall.” If maps are incorporated into an application, alerts and alarms can be integrated into these maps, and they change the underlying functionality maps contain. “What this means as an operator is that if you highlight a camera thumbnail displayed on the map, you can play those thumbnails back,” says Salvatore. “You simply highlight a camera with your mouse, go to instant playback and you can view video on the map.” Salvatore says a big market at the moment is shopping centres that need access to information fast. “The thing they love at the moment is Milestone’s Camera Navigator,” he says. “If you are viewing a camera on the map, Camera Navigator allows you to see relevant cameras nearby and you can highlight these to see a camera view and follow an event easily. “Watch as I click and we view the footage – all

42 se&n

this ties to all our submaps so if the person is going between floors they can be easily followed,” he explains. “Camera Navigator means an operator does not need to know where cameras are, they can follow events on the map. And it works in live and playback. It links them all together. And with bookmarks you can always find the video you highlight and you can play it back instantly. “As well as multi-layered maps you can have multiple views. The system is a lot more sophisticated now. What’s nice here is that you have presets and if you want to activate a preset you can. And if you want to change cameras in Info Director on an ad hoc basis, you can have Milestone automatically put the original camera views back in the relevant space after a set time. And you can schedule different views to be on the screen at a given time.” The last thing we look at is that interconnect function mentioned earlier. According to Salvatore, what happens in multi-site environments is that while there might be one big product in a central site like a shopping centre, the owners of smaller businesses often feel that IP is too expensive. “What we did was put in an interconnect feature so users can deploy our low end product in the field and our high end product can manage those field applications from a central location,” he says. “You can save a lot of money – you might spend only $A49 per channel for software in the field and still be able to manage those locations through the bigger and more powerful products with all their elevated functionality. “The Milestone XProtect IP family managed by XProtect Smart Client is very, very slick,” Salvatore says. “The product is mature now. A couple of years ago there were advances in technology that were flowing through but now this solution is complete and we’re very happy with it.” zzz


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n etwo rk s e cu r i ty

cloud

Cloud tamper detection We’ve been talking about cloud security applications for a while now in SEN but something we’ve also mentioned is their vulnerability. Now a new system works to ensure malicious attacks are detected immediately.

A

T the International Cryptology Conference, researchers from MIT and Israel’s Technion and Tel Aviv University showed delegates a solution that works by verifying that cloud programs are working properly and that no nefarious code is effecting system function. Most importantly from an electronic security application perspective, the system protects data used by applications running in the cloud, 44 se&n

cryptographically ensuring that the user won’t learn anything other than the immediate results of the requested computation. Important too, the system is not theoretical. MIT’s Larry Hardesty reports that researchers have built working code that implements their system. At present, it works only with programs written in the C programming language, but they say adapting it to other languages should be straightforward. The way it works is that computer programs are represented as circuits and there’s a circuit generator that automatically converts C code to tiny circuit diagrams. According to Alessandro Chiesa, a graduate student in electrical engineering and computer science at MIT and one of the paper’s authors, because the new system protects both the integrity of programs running in the cloud and the data they use, it’s a good complement to the


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Just 4 or 5 years ago these guys wrote on the flag the crazy goal of trying to make proofs for arbitrary programs practical, and I must say, I thought, ‘They’re nuts’. But they did it. They actually have something that works. cryptographic technique known as homomorphic encryption, which protects the data transmitted by the users of cloud applications. The researchers’ system implements a so-called zero-knowledge proof, a type of mathematical game invented by MIT professors Shafi Goldwasser and Silvio Micali and their colleague Charles Rackoff of the University of Toronto. In its cryptographic application, a zero-knowledge proof enables one of the game’s players to prove to the other that he or she knows a secret key without actually divulging it. But as its name implies, a zero-knowledge proof is a more general method for proving mathematical theorems -- and the correct execution of a computer program can be redescribed as a theorem. So zeroknowledge proofs are by definition able to establish whether or not a computer program is executing correctly. The problem is that existing implementations of zero-knowledge proofs -- except in cases where they’ve been tailored to particular algorithms -- take as long to execute as the programs they’re trying to verify. That’s fine for password verification, but not for a computation substantial enough that it might be farmed out to the cloud. The researchers’ innovation is a practical, succinct zero-knowledge proof for arbitrary programs. Indeed, it’s so succinct that it can typically fit in a single data packet. As Chiesa explains, the team’s approach depends on a variation of what’s known as a probabilistically checkable proof, or PCP. “With a standard mathematical proof, if you want to verify it, you have to go line by line from the start to the end,” Chiesa says. “If you were to skip one line, potentially, that could fool you. Traditional proofs are very fragile in this respect.” “The PCP theorem says that there is a way to rewrite proofs so that instead of reading them line by line,” Chiesa adds, “what you can do is flip a few coins and probabilistically sample 3 or 4 lines and have a probabilistic guarantee that it’s correct.” 46 se&n

cloud

The problem, says graduate student in electrical engineering and computer science Madars Virza, is that “the current known constructions of the PCP theorem, though great in theory, have quite bad practical realizations.” That’s because the theory assumes that an adversary who’s trying to produce a fraudulent proof has unbounded computational capacity. What Chiesa, Virza and their colleagues do instead is assume that the adversary is capable only of performing simple linear operations. “This assumption is, of course, false in practice,” Virza says. “So we use a cryptographic encoding to force the adversary to only linear evaluations. There is a way to encode numbers into such a form that you can add those numbers, but you can’t do anything else. This is how we sidestep the inefficiencies of the PCP theorem.” “I think it’s a breakthrough,” says Ran Canetti, a professor of computer science at Boston University who was not involved with the research. When the PCP theorem was first proved, Canetti says, “nobody ever thought that this would be something that would be remotely practical. They’ve become a little bit better over the years, but not that much better.” “Just 4 or 5 years ago,” Canetti adds, “these guys wrote on the flag the crazy goal of trying to make proofs for arbitrary programs practical, and I must say, I thought, ‘They’re nuts.’ But they did it. They actually have something that works.” zzz


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s p e ci al re p o rt

calamity

A vision of monitoring Monitoring stations have depended on a static business model for decades, monitoring the same Contact ID-based alarm events using the same detection and reporting technologies with no change outside of comms paths. But change is coming. 48 se&n

O

NE of the weaknesses of the typical monitoring business model has long been the recurring revenue of telco rebates. It’s given monitoring providers a revenue stream that’s unrelated to level of service, quality of technology, speed of response. Instead income depends on line numbers and the number of phone calls made by client alarm systems. The result is a market in which installers barter their monitored client lists, or bureaus, to the lowest bidder. Monitoring stations might get 20 cents a


By John Ada m s

line per day, just $A73 per year, for providing large business customers with a 24x7x365 emergency response service based in a state-of-the-art fully redundant control room that cost millions to construct. In a toxic marketplace governed by price, monitoring providers trade these bureau lines for recurring revenue from telcos. This business model means telcos subsidise installers and the general public, while real revenue models are pinched so much that investment in new technology is virtually impossible. The long term results of telco rebates in the Australian market are easy to see. There has been technological stagnation, a squeeze on monitoring station staff numbers, and procedural short cuts - especially at peak business opening and closing times in the morning and evening. It’s against this backdrop that Daniel Lewkovitz conceived, financed and built Calamity Monitoring, a monitoring station designed to offer SLA-level monitoring services using the latest technologies. It’s a brave move from Lewkovitz and a good one. Unlike some competitors, Calamity sells its services on the strength of its ability to meet serious security needs. It’s impossible to understand what drives Calamity Monitoring without getting a handle on Lewkovitz himself. With a background in security consulting, system design and specification, Lewkovitz is certainly one of very few IT people who comprehend physical security – not just technically but operationally. In the past, Lewkovitz was responsible for auditing security systems and security responses at high security buildings that paid large amounts of money for high security monitoring response. Over time, Lewkovitz not only realised that the services he was auditing did not work, he came to understand what was required for such services to function. 150Mb microwave uplink

Network room

Another of the big challenges was future proofing the facility. We only had one chance to get it right, so everywhere we ran a cable we pulled 5.

Importantly, Lewkovitz had also worked as an operator in a monitoring station in younger days and combined with his later work, these early experiences led him to formulate the design for a perfect monitoring station – a facility that was open to the future and designed to allow best performance with current technology. It’s a refreshing attitude in an industry segment groaning under the weight of a dysfunctional symbiosis between monitoring stations and their bureau clients. During my time at Calamity Monitoring, the conversation ranges widely. We cover council regulations, the NBN, human resources, business models, wireless alarm technology, market threats, false alarms, disaster recovery, local and international industry standards, as well as future technology with an accent on video verification and IT. At all times there’s an undercurrent of intense passion from Lewkovitz. It’s interesting though perhaps not surprising, that the electronic security industry ignites fiercely protective instincts in its best suppliers. Each time the subject strays towards the flaccid status quo in the monitoring market, the man’s tone and body language turn emphatic. Calamity Monitoring occupies a quirky standalone building down at Matraville near Botany Bay. But once I get past the incongruously imposing façade, it’s clear that this is the ideal building for a monitoring facility. A heavy slab, thick concrete walls none common and plenty of parking. It’s perfect. The internal layout originally comprised a small warehouse space now used as the monitoring centre, and there’s a surprisingly large and flexible office space above.

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The monitoring room is an impressive thing, with its line of 7 dual-screen workstations facing a bank of huge monitors displaying alarm events, local and remote video feeds. Even weather radar and live local news are included on the video wall, giving operators additional information inputs. Acting as mounting points for the monitors are a series of steel lattice beams arching up the walls and across the ceiling like the ribs of a great animal. Calamity’s is one of the largest monitoring spaces around. Most graded areas are fairly tight but this one is capacious. It means there’s room to expand but more than that it means there’s room to run the monitoring function well. The workstations are large, the video wall is large and highly informative, there are adjacent offices, amenities and breakout areas within the graded area. According to Lewkovitz, it took 2 years to find the right site and another 2 years to build his monitoring station. “Around 6 months involved negotiating with council, with 18 months dedicated to the build,” he explains. “Part of the reason we built our own monitoring station is that most monitoring centres are very old fashioned and difficult to upgrade. “To try and change core operating systems, automation software – it would be like trying to change aircraft mid-flight. We also wanted the architecture to suit the purpose, not hinder performance. “Additionally, our operators had 6 months of training before we opened. Everyone was starting from scratch together because I had hired staff from outside the industry who would not ignore false alarms, who would not ignore low battery. I wanted our own way of doing it, a better way.” “We have invested very heavily in all areas of the facility,” Lewkovitz explains. “It’s been done right. We have our electrical cabling separate from our data and security cabling – no vital power points or switches for critical systems can be accidentally hit by someone’s backpack. “All our electrical connections are off the ground and our data centre is one floor off the ground so that if there’s flooding we will be able to continue operation. The building has a 120kVA diesel generator, as well as a substantial UPS capability comprising 27 batteries giving around 3 hours of backup depending on load. “We are fully redundant and have a backup facility outside Sydney offering instant failover – hot redundancy – it takes a couple of seconds. And we’ve also installed ducted vacuuming so we can regularly and silently ensure that the environment is as dust free as possible, enhancing the reliability of our electronics.” Calamity also has Telstra fibre coming straight into the building, as well as a 150Mb microwave link. “This means that if a backhoe digs up the fibre or the phone lines outside, we don’t miss a

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calamity

The generator

Comms riser

I tell them the reason their current monitoring provider is no good is that the prices have not changed in 10 years so there’s no money to upgrade old monitoring systems.

beat,” Lewkovitz says. “If a path goes down we have 2 others – so we’re carrier grade and I think for IP monitoring, video monitoring, our phone system, that’s critical. It’s something that’s not yet addressed by the AS2201 standard and something we’ve invested heavily in.” Lewkovitz says Calamity focuses on high quality software and hardware systems that are agnostic wherever possible and one of the benefits is that the company’s services are versatile. If you came in with a product and asked Calamity to monitor it, he says, the team could write the middleware. Obviously the monitoring software itself is a vital component and Calamity uses a solution used by the best monitoring companies in the US. “It’s a solution that’s very actively developed – a lot of the alarm monitoring software platforms in Australia have not had a major version update in 10 years – sometimes more,” Lewkovitz says. “As part of our overall service, we also invested in video monitoring capability, to facilitate the use of video during the processing of alarm events, as well as giving us the ability to manage third party video surveillance systems. Calamity Monitoring’s facility is certified to AS2201.2 Grade A1 by ASIAL and it has the esteemed 5-Diamond certification from the U.S. based Central Station Alarm Association, something only 130 U.S. monitoring providers and no other Australian monitoring stations have. CSAA’s 5-Diamond listing


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s p e ci al re p o rt

calamity

In order to provide a Service Level Agreement (SLA), we expect that connected security systems are properly designed, installed and operated in order to eliminate false alarms. is a living standard that relates to customer service, staff training and commitment to reducing false alarms. After checking out the monitoring room, we climb the stairs and poke around in the data centre – its defining feature is a huge amount of rack space with only a small amount occupied. This is deliberate, Lewkovitz tells me. Calamity built with the future firmly in mind and doesn’t want to outgrow this site. “We’ve also got VESDA protecting our data centre – so that if anything should start to go wrong we will know about it in a pre-fire stage and won’t have to shut down our centre.” Upstairs the office spaces are commodious and there’s plenty of room for a business continuity centre for third party businesses trying to survive emergencies. “If a disaster occurs that impacts one of our client’s sites, they can continue to run their business from this secure space. They can call us and say – we’ll be there in 20 minutes and we can configure it as a hot site or a cold site,” Lewkovitz explains. “We’ll have power when they don’t, data when they don’t – whatever they need to run their business, we have.” What was the hardest part about building and commissioning this monitoring station? I ask. “Obviously, there were a few challenges,” says Lewkovitz. “One was the fact there aren’t a lot of facilities like these in Australia, so you can’t learn too much from other people’s mistakes. Instead you have to be sure you don’t get it wrong. That takes a lot of care and planning. “Another of the big challenges was future proofing the facility. We only had one chance to get it right, so everywhere we ran a cable we pulled 5. Now, there’s a good chance we’ll never use 3 of them but I never want to come to the point we can’t upgrade or expand something because there’s 9 inches of steel and concrete in the way.” According to Lewkovitz, accessibility for people with disabilities was important as well, though because it was factored into planning, this was not especially difficult to facilitate once the right building had been found. Something that was a challenge was training. Lewkovitz had deliberately selected staff from outside the security industry and that meant all of them had to be trained prior to opening in a virtual monitoring environment.

52 se&n

“We set up a virtual host for training simulations prior to opening,” he explains. “Every single alarm our operators monitored during training was confirmed break and enter, multiple homicide, gas detection, shots fired with police and ambulance required and while this was being actioned, 6 other alarms of equal seriousness were banking up behind it. “By the end of training our team could manage all this with aplomb but of course, when we went live, almost nothing was happening. Our customers don’t have false alarms, they have well installed systems and proper procedures – so that was an interesting experience.” Something else that’s a challenge, according to Lewkovitz, is attracting the right kind of customer. “I think the market has been damaged by decades of low monitoring fees paid to monitoring providers,” he says. “I speak to prospective bureau clients who say they are unhappy with their current provider, yet say they want to pay no more than 20 cents a day per line and ask how many months free monitoring will I give them to bring their lines across. “And I tell them the reason their current monitoring provider is no good is that the prices have not changed in 10 years so there’s no money to upgrade old monitoring systems. That dollar a day per monitored line is retail – and even that’s a pittance.”

Services

So, what services does the Calamity Monitoring

Battery bank


Camera 1.

Camera 2.

Camera 3.

Camera 4.


s p e ci al re p o rt

station offer? The team can pretty much monitor anything that can be integrated to its monitoring platform. And they’ll build custom middleware bridges if required. “If a condition can be measured by a sensing device, we can monitor it,” says Lewkovitz. “As well as security sensors of all kinds we can monitor cooling towers, air-conditioning, coolrooms, chillers, pumps and detectors of gas, fire, flood, smoke and temperature. According to Lewkovitz, philosophically he’s had a change of mind when it comes to when and where monitoring should be used in domestic applications. “It used to be that alarm systems were actively monitored when homeowners went out but now I take the position that the system should be used when people are in their homes,” he says. “And not just sleeping with the alarm on – I’m talking about monitored smoke detection, swimming pool gates, making sure kids get home safe from school, monitoring pets. “These are all things technology gives us the ability to do, yet no monitoring station actually does. Instead installers put in the same 6-device, 8-zone alarm panel they’ve been installing for 15 years, hook up the monitoring and make no additional effort.” Lewkovitz says that Calamity goes further, offering superior solutions in domestic and small commercial applications, as well as supporting higher security applications. “For commercial and government clients, we offer a variety of reporting systems that meet OH&S plus insurance requirements,” he explains. “These include emailed test reports, open/close reports indicating what time the premises were opened and closed each day as well as details of incidents. “Calamity can tell you exactly what room an alarm event took place. And for high volume customers we can arrange access to a secure web portal for producing your own management reports and editing system data as required.” Something else Calamity can do that’s really important operationally, is configure complex response logic via its monitoring software. This might entail contacting different parties depending on time of day, zones activated or other criteria without relying on operator interpretation of instructions. This is all handled by sophisticated automation-logic and intelligent signal processing and it makes response faster and more accurate. Perhaps the thing I love most is that Calamity will commit to IT industry-style Service Level Agreements for its monitoring services. This is a big deal. Calamity’s SLA’s outline an agreed rapid response to an alarm at a premise and following agreed procedures to contact and/or send police, patrol response, keyholders or other responders. The team will also perform remote diagnostics and

54 se&n

calamity

advise if there is a technical fault. It’s pretty snappy thinking from Calamity and it includes an excellent catch – monitored security systems have to be of good quality. “In order to provide a Service Level Agreement (SLA), we expect that connected security systems are properly designed, installed and operated in order to eliminate false alarms,” Lewkovitz explains. “This way, we can consistently achieve response times well ahead of other security providers.” While users can opt for PSTN connections if they must, Calamity recommends high security products incorporating GPRS and internet-based communications paths with regular polling. This ends expensive PSTN phone line and call costs and terminates the vulnerability of PSTN lines to cutting. Underpinning Calamity’s service levels is that 5 Diamond certification. In addition to the AS2201.2 grading, 5 Diamond means the monitoring station is committed to random inspections and quality standards applied by a recognised test lab. It also means a commitment to the highest levels of customer service, the reduction of false dispatches, raising industry standards and staff education. Daniel Lewkovitz

A good customer is a person or business that recognises risk and is passionate about protection. The first few years experience suggests our clients are fussy as hell but I don’t mind that – I want them to be fussy about security.

Video surveillance

One of the key characteristics of Calamity Monitoring is a commitment to video monitoring of alarm events. When an alarm event is activated, cameras send images to the monitoring station to provide additional information to operators. “One of the things with video verification is that people misunderstood it initially,” Lewkovitz explains. “It’s not about reducing unnecessary callouts - what if the camera misses an intruder for instance – it’s actually about delineating between an event that needs to be investigated further and an event that has been confirmed by video and needs an emergency response. “I think monitoring stations were nervous about video verification for fear if they missed something on camera and did not respond and the premises was ransacked then they would be at fault. Our policy is simple – when an alarm event takes place we will dispatch a ‘standard response’ such as a patrol. But when an alarm event is confirmed by video, then we send an enhanced response such as the police.


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s p e ci al re p o rt

“Being able to call emergency services to a confirmed event is a big deal. At the moment when an event occurs, an operator is required to make multiple phone calls that may not be answered before dispatching a patrol in city traffic that might arrive an hour later. What’s the point? But if the event is video verified then the response is going to be far quicker and more empowered.” Do you think video verification of alarm events is going to be big in the future? “I think it’s the future, there’s no doubt about that,” says Lewkovitz. “And this is one area I think Calamity Monitoring is really going to make an impact because most the incumbents either don’t do video verification or they can only handle certain platforms for which they’ve built software integration – and that doesn’t work for a business that has just dropped hundreds of thousands on a camera install of a different type. “Instead, we have a platform that supports hundreds of third party cameras and multiple DVRs/NVRs. This system allows us to remotely support third party surveillance solutions. We can also hook straight into IP cameras that generate MJPEG images or AVI files when an alarm sensor triggers. Images are delivered over IP infrastructure and are integrated into our alarm monitoring software.” According to Lewkovitz, with video what’s important is a unified approach from a monitoring perspective. “You can’t train operators on dozens of different VMS solutions – you want a single simple solution that they can’t get wrong and that has the ability to record operator views and acknowledgements and actions,” he says. “You can’t leave any room for operator mistakes. In an alarm event, you compile a list of actions for an operator to undertake. The more complex the procedures instructions, the longer it takes for an operator to action an alarm event. What we have done with our system is program that logic in at the

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calamity

Network room

data entry stage so we basically build a whole flow chart – in an alarm event, the system rapidly tells the operator what to do and that’s all they can do.” It’s obvious that many installers and many users want a very basic service – they are driven by price and nothing else. Given this, what’s an ideal customer for a quality service like that provided by Calamity Monitoring? “This is a monitoring facility with significant capabilities and I want those capabilities to be employed to the full by all our customers, says Lewkovitz. “I don’t want us to be a grudge purchase – I want clients to be engaged by the service we provide. “The way I see it is that security is a core business service. Some people say, what’s the business plan that justifies the cost of security? But they never ask for a business plan that justifies a fire system, a redundant data server array, an HVAC solution or air conditioning. These systems are simply necessary – and that’s how security is to me. “It’s not something you should have to convince someone to buy based on cost savings. You need protection or you don’t. In some countries such truths are more self evident but Australia is not exempt. There are fewer attacks on business premises than in the Middle East, fewer home invasions than in South Africa, fewer lawsuits than in the U.S. but all these things still occur. “At the residential level we offer security for clients who actually have assets that are worth protecting,” he explains. “We are also perfect for businesses that are serious about their business continuity, security and risk management. “A good customer is a person or business that recognises risk and is passionate about protection. Or it might be a business which has significant compliance requirements they need to meet. The first few years experience suggests our clients are fussy as hell but I don’t mind that – I want them to be fussy about security.”

Conclusion

Building a monitoring station is a serious commitment. It’s an expensive investment and building a strong and worthwhile client base in a market polluted by telco rebates is probably a greater challenge still. Importantly, Calamity seems to have found a formula – to offer the best service and the latest technological developments, including video verification of alarm events, to those customers that genuinely need it. “I’m seriously excited,” Lewkovitz says. “I think we are doing something that no other monitoring provider wants to do or is even thinking of doing. “The way we see it, Calamity does not only sell security – we sell peace of mind, we sell expense reduction, we sell business continuity, we sell convenience, and we sell security. zzz


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cas e st u dy

dahua

Sacred rites A Dahua video surveillance solution has been installed at Maha Ganapati Temple in Ranjangaon, India, by Samarth Systems and Aditya Infotech. Built to worship the god, Lord Ganesh, the temple is one of the most visited sites in the region.

M

AHA Ganapati Temple in Ranjangaon was built between the 9th and 10th century. According to legend, Madhavrao Peshwa made a room in the basement of the temple to keep the idol of the Lord Ganesh. Later, Sardar Kibe of Indore renovated it. The temple faces east and has a huge and beautiful entrance gate. As a public venue, the temple receives a large stream of regular visitors who visit to worship or to attend frequent religious events. The number of visitors increases the challenges of providing security for worshippers and the temple itself. Because the temple is an historic site requiring delicate preservation, the Temple Trust decided to install a Dahua network solution to secure its premises. The camera model chosen to protect the site is Dahua’s 3MP full HD network IR camera (IPCHFW3300). Dahua 3MP full HD Network IR camera performs strongly even in low light environments. It supports max.20fps@3M and 30fps@1080p realtime recording. Moreover, the built-in SD card design removes the inconvenience incurred by internet

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NVR3216

interruption. Dahua network cameras all conform to ONVIF. Features of the Dahua NVR3216 include a dual core CPU, up to 2 SATA Hard Drives (not included) and 2 USB 2.0 drives. There’s a built in web server, remote control and mouse, and a front panel USB for backing up video. Global frame rate is 120 fps at 1080P or 240 fps at 720P. This NVR also has an HDMI output so it can be used with a large screen TV or a computer monitor. Power consumption is 20W, not including hard drives. The interface is intuitive and more like an iPhone app than a typical Windows interface. The unit can support 2SATAs giving up to 8TB storage. In addition to the reliable hardware, the temple runs Dahua PSS on its client-end to give security staff full control and management of their networked solution. Dahua PSS is the VMS Dahua specifies for smaller applications. It integrates live monitoring, playback, record management, alarm centre and e-Map functions. And in coming versions, intelligent analysis function will be added with optimized UI of a modular design. The interface is modern and similar to app-based solutions – it’s not like older style systems that use a Windows-type interface. Most importantly, the end user is happy with the system and plans to expand it. “We would like to extend our appreciation to Samarth Systems and Aditya Infotech Ltd. for providing excellent Dahua brand network products and services,” Makarand R. Deo Maharaj, the chief trustee of RanjanGaon Trust Temple wrote in a thanks letter. “We hope they will get the blessing of Mahaganpati for the excellent solution and services. We are also planning some 40 more Dahua network cameras with full HD NVRs in the near future.” Dahua is also pleased with the success of the solution. “We are proud to have esteemed RanjanGaon Trust Temple choosing Dahua IP products as its security solution, thanks to the hard work of our India distributor and SI partner,” said Robbin Shen, sales manager for Indian market at Dahua. “As a leading security products and solutions provider, Dahua will continue to provide optimized security solutions to all kinds of users and ensure timely technical backup services through local channels.” zzz


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alarm m oni tori ng / segm ent

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Broadband choked The coalition’s rapid move to shut down installation of the current National Broadband Network and move to an entirely different model may save money in the short term but it will hamper expansion and uptake of electronic security systems for decades to come. 60 se&n

O doubt about it, the biggest news in monitoring this month is the coalition’s election win and its quick action on the plan to cut back the planned national broadband network. I think no matter which side you sit of the political divide, the presence of reliable NBN infrastructure was an appealing thought to electronic security people. With 1Gpbs download and 400Mpbs upload to each site, it promised fast, secure and dependable comms. If properly installed and maintained, it would have lasted many, many decades. It’s worth taking a look at the coalition’s alternative which it says will cost around $A30 billion. Based on fibre to the node technology, the slimmed down NBN will take fibre from exchanges to street cabinets where the path will run down existing 2-pair pathways to the premises. Nationally under the coalition, fibre to the premises will support 22 per cent of premises — with 71 per cent covered by fibre to the node technology. Questioned pointedly by tech journalists recently, the coalition’s comms minister Malcom Turnbull admitted the new hybrid NBN would offer “at a minimum 25Mpbs download and 4-6Mpbs upload”. But more oddly than this, Mr Turnbull even more recently stated that rolling out NBN in metro areas – where it’s needed most, remember – is not a priority. And he raised the unusual spectre of driving the new NBN over unrelated hybrid fibre coaxial networks installed 20 years ago for pay TV. To me, this seems a red herring. No one is going to readily run public NBN over a private HFC network its own builders have been itching to pension off. Further, it’s possible to buy a 100Mpbs cable service in metro areas right now, so it seems pointlessly challenging to build an overlay on a proprietary cable plant. To compare performance numbers


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is instructive when talking about the 2 NBN options. The glass to the door NBN would have given 93 percent of Australian premises download speeds of 1Gbps and upload speeds of 400Mbps. That’s the sort of performance the electronic security industry needs if it’s going to play around with remote video monitoring integrated into PSIM applications, video verification of alarms in high resolution, HD to the cloud and all the rest of it. Regional areas would be supported by satellite and wireless broadband, delivering speeds of up to 25Mbps download. According to the Coalition’s media release issued in April, the Coalition’s policy is based on download speeds of between 25Mbps and 100Mbps by the end of 2016 — effectively the end of its first term in power — and 50Mbps to 100Mbps by the end of 2019, effectively the end of its second term. According to the Coalition, the 25Mbps to 100Mbps pledge applies to “all premises”, while the higher pledge by 2019 applies to “90 per cent of fixed line users”. The Coalition has not specified certain upload speeds for

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Highly respected independent observers and consultants in the telecommunications industry have consistently said an NTTD NBN is technically superior to a FTTN NBN, offering the potential to deliver the nation superior performance long-term, with improvements in service delivery and productivity.

its network. And these numbers don’t gel with Mr Turnbull’s most recent numbers - 25Mpbs download and 4-6Mpbs upload. While fibre to node technology has been employed successfully in other countries it has a bandwidth choke point beyond which it can’t pass. That is a concrete fact. While it’s performance is fine for many domestic applications, it’s a sad thing for security businesses and end users that might have benefited from 1Gbps highways. There’s a lot of talk about a $A94 billion end cost for the FTTD NBN – a $A50 billion blowout over the former government’s and industry’s projection of around $A45 billion. The $A50 billion blowout was announced by shadow treasurer Joe Hockey at the end of last year and despite being based on no evidence, it’s hardly been contested in the non technical press. Perhaps what grates on me most, is that while $A94 billion is too much for an FTTD NBN, if those figures are

based on unsupported projections (and there’s no concrete evidence in the public domain that supports them), then conversely, $A30 billion is too much to pay for the quarter-measure NBN we’re going to get. In my opinion, NBN-lite is a bad investment – a half-measure we will have to do again later on. It’s bad for Australia and doubly bad for electronic security people. We’ve spent too long selling products that work brilliantly on LANs but are stuck in local comms loops, like crocs in a billabong. Highly respected independent observers and consultants in the telecommunications industry have consistently said an NTTD NBN is technically superior to an FTTN NBN, offering the potential to deliver the nation superior performance longterm, with improvements in service delivery and productivity. Something else that’s odd to me is that David Teoh’s TPG Telecom just got the go ahead to haul fibre to Australia’s metro apartment buildings. This glass is going in on top of TPG’s 3800km of fibre which already connects businesses to the internet across the country. Obviously, high density residential is the most profitable NBN segment by far. If private enterprise is getting handed the low hanging fruit, it’s hard to understand why private enterprise wasn’t challenged with the entire job in the first place. Given the dithering at the top, it’s likely that whatever improved broadband city folk end up getting for their A$30 billion, it’s likely to be marginally better and a long way off. What does that mean? For installers and end users the uncertainty means that on the alarms front, wireless remains your go-too technology. An NBN that goes the last mile through easily cuttable re-calibrated PSTN cables and housings is not secure enough for frontline security operations. Those monitoring stations who were longing to provide live HD video tours and HD video verification of alarm events - commiserations. Perhaps some other day. zzz


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t h e i n t e rv i ew

J o h n A dams w i th Marc Ha ndels

Q: Salto is developing a bit of a cult following here in Australia – how did it all begin? A: Salto as a company began 12 years ago in 2001 with 14 people – now we have 300 staff. According to HIS Research we are now the 8th largest access control company in the world with a turnover of nearly $E95 million. We are a Spanish company based in Oiartzun but more than 95 per cent of our sales are outside of Spain. We have 24 offices around the world, including Australia. Our success factor is due to the data on card technology that we invented and we have done very well. But we realised that while Salto had grown into a company that was very good in large projects with hundreds if not thousands of doors, we were leaving behind small and medium enterprise users. The SQL-based software platform we have was complicated for smaller applications. Realising this we started looking at other ways to innovate - not only developments from inside the company but also partnering with people outside the industry and innovating in other ways.

A Pinch of Salto Salto Systems has launched Salto Clay, an access control system that can be managed in the cloud. John Adams spoke with Salto’s co-founder and chief marketing & sales officer Marc Handels to find out more. 64 se&n

Q: Could you tell me a little bit about the development of the Salto Clay cloudbased access control solution? A: Clay is a Dutch start-up based in Amsterdam that is cloud-based and an expert in telecommunications but knows very little about mechanical and electronic locks. We started to partner on integrations and then in July last year we bought 49 per cent of the shares which made us the largest individual shareholder of the company, although the founders still retain an important share, something we encouraged. Salto Clay combines the technologies of both companies into a single solution. Q: How does the system work from an operational point of view? A: The whole idea of Salto Clay is a very simple plug and play online access control system. There are no portable programmers, there are no encoders, there’s no software to install – it’s all in the cloud. So the system is real time online and accessed via browser. The management app can be downloaded for free from the


Apple store or from Android. The heart of the system is the Clay IQ which has 2 wireless elements – one talks to the lock cylinders and wall readers and the other is a cellular modem that talks to the cloud. The beauty of this is that when you buy a system you don’t have to plug the IQ unit into a router, just into the mains and that’s it. The next thing you do is set up your account with Clay and you’re up and running. You can manage the system through desktop, a tablet, and there are apps for smart phones. The fit is small medium enterprise – that includes an end user segment and massive distribution from dealers including alarm installers and locksmiths which might not have been able to deliver access control functionality like this in the past – dealers who were left behind when it came to access control. Salto Clay leaves installers free to focus on finding customers and installing hardware, which they are good at. We help installers with the software and the network side of the installation - we make it plug and play for them. Q: So installers or locksmiths buy the locks and the Clay software is free? A: It’s a dual distribution between Salto and Clay. Salto takes care of everything that is hardware distribution. So you buy the locks and the controller from a Salto dealer and you take them away and install them. Then you create your Clay account directly with Clay online and you get a week of free support and from then on there is a fee. This can be monthly, yearly or even longer – it’s up to the customer. There is no charge for communications usage – we have calculated our costs with our telco partner and take care of that without bothering the customer. And there are different models, depending on your user numbers and other factors. You might have a maximum model and over that you wouldn’t pay any more. If your end user does not like monthly payments you can bring that cost forward and they can pay upfront for the service at a good discount – so that becomes the equivalent of buying the system outright. So for us it is innovative on the technology and innovative on the business side.

An interesting thing, when Clay developed this system for us they didn’t look at access control products – they looked at Facebook, LinkedIn, at third party applications. These guys think in a completely different way. And I think now for others to catch up – it’s not just a different product, it’s a different way of thinking. Q: What’s the maximum number of users Salto Clay can handle? A: From a technological viewpoint there’s no limitation on doors, and there’s no limitation on users but we are targeting this system towards small/medium enterprises so we want to keep the interface very simple and we are going to be strict about that. The moment you have hundreds of users to search through and manage it becomes too complicated using a very simple interface. You need more functionality, so systems will self-limit. If you have large cardholder groups it will be easier to manage them using another of our systems in an SQL environment. Q: For an Australian user, what would a monthly fee be for say, 16 users? A: The exact figures aren’t available yet for Australia but it will probably be around $25 per month. You need to consider this in the context of overall cost. For starters you don’t need a portable programmer

for locks, or a programmer for cards and you start with a smaller investment. Then you have all the additional remote functionality and reporting. The system is also upgraded all the time and we assist users as part of the service so that is all rolled into it. Salto Clay is a completely different service model. Q: From an observer’s perspective Salto Clay seems a great solution – it leverages Salto’s existing locking technology and SVN and it’s also a pioneering application on the network side. From a business point of view for Salto, but also from the perspective of an installer or an end user, would you say it’s a real jump into the future? A: Definitely. Many companies are still doing the same thing they have always done. But we have always pushed the envelope – with data on the card, with wireless. I think just at the moment some of our competitors thought they had us worked out, this is another game changer. An interesting thing, when Clay developed this system for us they didn’t look at access control products – they looked at Facebook, LinkedIn, at third party applications. These guys think in a completely different way. And so for others to catch up – it’s not just a different product, it’s a different way of thinking. Q: Do you believe a paradigm shift like Clay is easier for a younger company – a company without the deep investment made over decades in controller-based access technology? A: I think it’s the best chance we have to compete, as a medium-sized company. We have to get up earlier than everybody else and run like crazy. Q: A cloud-based RMR model is a good move from a business perspective – how has the market reacted? A: The places we have presented Salto Clay in Vegas and IFSEC in Birmingham in Amsterdam and now here in Sydney, the reaction has been phenomenal. The future definitely looks exciting for us. The market segment we are going for, smaller systems of 2-3 access points, we believe it is huge. zzz

se&n 65


n ew p ro d u ct

optex

The HawkEye Effect Optex has partnered with Milestone and Red Hawk so its Redscan laser detector can be seamlessly integrated into the Milestone XProtect VMS allowing PTZ cameras to be triggered to view intrusion events with great accuracy.

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PTEX has released an advanced security solution that gives end users the ability to track and respond to intruders through tight integration of Optex’s Redscan laser detector, Milestone XProtect video management software, and RedHawk software from The Hawkeye Effect. The integrated solution not only allows precise auto PTZ tracking and response, but also provides a mapping capability that tracks objects in real time. “Integration is a key to achieving the best security,” says Mac Kokobo, CEO at Optex. “Each company brings specific expertise and industry leadership to security applications. But the real power is seen when you combine and integrate the various capabilities into a single solution. “Thanks to our Redscan laser detector, Milestone’s open platform, the IP video cameras, and The HawkEye Effect geospatial mapping together bring unmatched levels of intruder detection, tracking, and response.” The Redscan laser detector can be seamlessly integrated into the Milestone XProtect VMS, including defined zones and events codes, so that PTZ cameras can be triggered to view the intrusion. Other responses, such as alarms, access control lockdowns, or security lighting, can be defined on a zoneby-zone basis.

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“The Milestone Integration Platform (MIP) architecture enables this combined solution with Optex and The Hawkeye Effect, providing unique new tools for taking action. We value the strong partnership between us to deliver innovative technology to customers in the security industry,” says Reinier Tuinzuing, strategic alliance manager, Americas, for Milestone Systems. By adding RedHawk geo-spatial software from The Hawkeye Effect, users achieve a new level of visualization and automatic tracking and response to the security system by using GPS data to create a visual representation of the facility—an actual map based on satellite or aerial photos, architectural plans, or similar. RedHawk software converts the X-Y data from Redscan, assigning GPS coordinates to each target in real time, so that an object’s movement can be tracked on the map. RedHawk then tasks cameras through XProtect to stay locked on the target’s GPS position. Even if the security camera’s view is compromised—by environmental conditions such as difficult lighting—the auto-tracking from the RedHawk/Redscan combination shows the exact physical location of the intruder in relation to the mapped area. “By using the data from the Optex Redscan detector, we can provide geo-spatial information that brings a new level of visualization to security operations,” says Jeff Blair, CEO of The HawkEye Effect. “Security personnel gain better situational awareness with a bird’s eye view that tracks an intruder on a map of the area. The result is a new tool to increase the effectiveness of security monitoring and the ability to respond efficiently.” Optex Redscan laser detectors like the IPconnected RLS-3060, can detect a moving object’s size, speed, and distance from the detector and process that information with a unique algorithm, which results in high-reliability detection of people with minimal false alarms. The detector can also be mounted vertically or horizontally according to the application and site conditions. When its vertical detection area is selected, the RLS-3060 creates a 60m detection area that functions like an invisible wall. With 4 outputs for remote video applications and 4 fully programmable detection areas linked with these outputs, the RLS-3060 is the ideal detector for controlling PTZ cameras. When its horizontal detection area is selected, the RLS-3060 creates a detection area with a radius of 30m and an arc of 190-degress. The detection area can be set manually or automatically. If the automatic setting is used, the detector will also set the proper detection area even for complicated area shapes. zzz


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s p e ci al re p o rt

integrators

What integrators want In an increasingly competitive market distributors, wholesalers and manufacturers in electronic security are having to go the extra mile for their integrator customers. But in which direction should they go?

F

ROM the point of view of suppliers the current market poses a difficult conundrum. Not only is there downward pressure on prices, the technical challenges of installing many products, particularly integrated solutions, are increasing. What this means is that suppliers are required to assist integrators sometimes to the point of virtual partnership on jobs. There are a number of ways such support can play out. A distributor might have a technical engineering team that offers this support. Or a distributor might assist to a certain point then rely on support from a manufacturer. In other cases, the distributor might send out solutions fully commissioned so integrators are only required to hang product on the wall. An example of this latter approach is the Pacific Communications’ commissioning room, which is certainly the largest and best equipped commissioning facility I’ve seen in the local industry. But plenty of other distributors undertake the same process and on smaller jobs as well as larger ones. It goes without saying that there are some highly capable integrators in Australia, many of which are very technical. The level of assistance they need varies. But are there consistencies? What do integrators think are the most important things distributors and manufacturers who represent their own products (such as Bosch Security Systems) can do for integrators? We spoke to a number of integrators at BGWT’s recent expo and seminar to find out

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By John Ada m s

and the results were interesting. There’s variation in what individuals see as being most important but under the surface there is considerable consistency. According to Michael Hingerty, formerly national electronic security manager at Sargent Security, the things distributors could do better on behalf of integrators are better after sales support and better training. “I’ve bought product from a supplier that might have been my second choice simply because that supplier gave superior service,” he says. “I’ve changed suppliers because of poor service – it’s a key thing.” And what does Hingerty think distributors and wholesalers most often get wrong? “Again I have to say it’s after sales support and training,” Hingerty says. “Those things are what inform my decision about who to buy from. Sure, price is always an issue but not the only issue. If a distributor gives good service they will get a lot of business from me. “Some companies might give cut prices but try to get support from them and you’ll get none. You want a supplier to be prepared to be part of the process, to take ownership of what’s going on.” It’s a bit different for ECS Services’ Raj Masson

I’ve bought product from a supplier that might have been my second choice simply because that supplier gave superior service. I’ve changed suppliers because of poor service – it’s a key thing. who says his company is motivated by technology. “We are looking for unique technology solutions,” Masson explains. “We want the best products. These solutions have to be reliable and well supported but technology and innovation – those are the main things I am looking for.” This pursuit of high end technology means Masson is hungry for information and he says the quality of information available is not always consistent. “I think there’s an issue with information – the difference in levels of information that come from distribution channels and from manufacturers,” he says. “Information at the distribution level is not the same as it is at the manufacturer level.” Masson also has an interesting integration perspective on mistakes distributors make. “The big mistake distributors make in my opinion, is the exclusiveness they try to impose

Danny Power (l) and Roy Chandler

Rick Pfitzner

Greg Fulton

when it comes to their products,” he says. “I think this reduces their market penetration – it’s the fact they want their products to be used exclusively rather than used together with the products of other manufacturers to make the best solution for a given application.” Over at Blake Systems Anthony Brown has more of a business mindset when thinking about the things distributors can offer integrators. For Brown, what’s most important is a mutually beneficial relationship that’s based on a mid to long-term strategic plan. What are distributors and manufacturers getting wrong? “The concern I have right now, is that manufacturers are starting to market directly to end users to influence their decisions and also to sow the seeds of a more direct relationship in the future,” Brown says. “As our products become more plug–and-play the requirement for security integrators dissipates.” For Access Datacom’s Rick Pfitzner there are 2 things distributors need to offer integrators that are most important, in his experience. “Those important things are product range and expertise on that product range,” he says. “It’s a matter of the right product finding the right partner. It’s fine a distributor having every product under the sun but if their team doesn’t know what that product does, how it works and can’t support it, then it’s a waste of time. “And in terms of mistakes I think some distributors grab at products as they become

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s p e ci al re p o rt

integrators

available without researching the technology just because they are the latest things. When integrators approach them, sales people will say ‘look, we have the best thing since sliced bread’ but mid-install the integrator finds the distributor can’t support the product properly.” Danny Power at Xacom has similar thoughts when it comes to the importance of well supported technology but he uses different words to express it. “For me it’s about the relationship and trust is the most important thing – integrators need to be able to trust distributors,” he says. “If, as an integrator, you’re going somewhere with a technology that you have not been before – is it going to work? “And you need to be able to believe in the person that’s telling you that a technology will work. If you are straying outside of what your team is familiar with, then you need a distributor that really knows what it’s doing

It’s a matter of the right product finding the right partner. It’s fine a distributor having every product under the sun but if their team doesn’t know what that product does, how it works and can’t support it, then it’s a waste of time. with a technology, has applied the technology before and can be relied on to do it again.” For Power, the most common mistake distributors make is trying to sell cheap. “There’s a market out there for every man and his van but as a serious integrator, if you want a quality product that’s well supported now and into the future, then you know you have to pay for it.” At this point, Xacom’s Roy Chandler chimes in. “I think distributors should also try to find products that have qualities that are unique,” he says. “There are too many me-too products – they get lost in the market place. We certainly look for products that offer us something extra.” Meanwhile, Greg Fulton of Elbex Access & Security, also thinks product is vital but he takes a position of considerable nuance reflecting the balancing act most integrators must daily undertake. “I think product is the first thing distributors need to get right – if they have the right product and that product is being specified – that’s important to us as integrators,” he explains. “Pricing is also important, and so are service, delivery and support. What we have found is that we have gone through a few different suppliers for different things over time. We are 70 se&n

Michael Hingerty

Raj Masson

quite technical so we do our own analysis of products but you do hope distributors will not offer you products later analysis shows do not meet claimed capabilities.” Money is an issue for Fulton, as it is for most integrators. “Price is always important - all other things being equal it’s a deciding factor,” he says. “But we also highly value being able to ring somebody and to find they have strong, current knowledge. We have had experiences in other areas of technology where the person on the other end of the phone is basically a phone operator. “They have no understanding of the technology or product so when any technical issue comes up they have to go back to the manufacturer and you end up with communication issues – inefficiencies, delays. Perhaps it sounds unreasonable but I think it’s important that there be a good knowledge of product – not a complete knowledge but a good knowledge. “You don’t expect sales people to be experts and if you ask them a very technical question you expect them to go back to tech support but if you are asking rudimentary stuff, you expect a basic knowledge.” And what does Fulton think distributors often get wrong? “I think things distributors get wrong include taking on products they can’t support – the good ones don’t do this but others do it,” he says. “Service is the other thing distributors fail on. And yes, like Michael, we have moved from one supplier to another to follow quality of service.” It’s an interesting spread of expectations but perhaps what’s most interesting is that there’s a very strong human element running through the things integrators want most from electronic security distributors. Words like trust, service, support, expertise are never far away. Listening to the boys discuss the most vital needs of their businesses it seems to me that while price is an issue, excellent product and unique technology, well supported; lifts itself above budget concerns, offering integrators that special something they need to help their solutions stand out from the crowd. zzz


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P e ri m et e r s e cu r i ty

on the edge

If an internal electronic security system is going to achieve more than just an internal alarm response too late to save your site from intrusion, consider that effective perimeter defence buys time for patrol teams and increases security.

O

F the 4 defence lines defining site security in an orthodox installation, the first 2 include the protection of the perimeter fence and grounds of the site, and the protection of the walls, roofs and external fittings of the site’s buildings. In other words, perimeter security accounts for 50 per cent of a site’s 4-tiered security solution. To get perimeter protection right, your spec should include gates, covered entries and driveways, as well as external sensors supporting walls, windows and doors. And physically harden up your doors and windows, incorporating vibration sensors to give early warning of physical attack on an entry point. In order to provide adequate perimeter security you need to consider physical perimeter systems,

72 se&n

electronic alarm systems and the sort of actual alarm response you expect. Ignoring any one of these will ensure a perimeter solution that won’t protect your site in the event of an intrusion. Every electronic security system must be supported by physical protection in order to be effective. Physical barriers need not be only fences or walls. A creek, hedge, gully or natural wall can function as an excellent perimeter barrier when supported by electronic systems like AIRs beams, external microwave and video motion detection. It’s natural or man-made barriers that generally define a perimeter and a defined perimeter is important.

Physical solutions

Man-made barriers must be employed if you need to tighten defences, deterring and delaying criminal entry. Fact is that regardless of whether your site employs PE beams, AIRs, microwave, VMD, external PIRs, capacitance sensors, fibre optic cable, taut wire devices, fluid pressure systems, leaky coax; all should support some form of physical perimeter barrier, whether it be a fence, wall, gate, grill or screen. Exactly where the physical perimeter is located in relation to electronic sensing devices depends on your application. A defence installation is likely to have a physical barrier, a sensing field then a series of tight perimeter solutions around specific potential targets across a site. A prison on the other hand,


By John Ada m s

will have its perimeter systems projected into the facility with electronic protection installed before the most significant perimeter wall or fence is reached by a potential escapee. Many perimeter solutions will incorporate electronic sensing as part of the physical perimeter itself. Fibre optic solutions can either be buried or will support a perimeter fence and are ideal if there’s a big perimeter that needs stable and reliable coverage at a competitive price. Taut wire systems, capacitive sensors, and fluid pressure sensors are all ideal for use in support of standard chain-link perimeter fences. To provide reasonable security against opportunistic intruders a chain-link perimeter should incorporate a 3 or 4 stranded, barbed crown that slopes outward at 45 degrees to make entry into the site a more challenging proposition. The fence should use 9 gauge wire or heavier, and employ barbed lower strands. It should be at least 2m in height with a 2m support-post interval. Mesh size should not exceed 2 inches. Any gap between the lowest wire and the ground should be at most 2 inches and you should seriously consider the ease with which loose soil can be scraped away to allow entry under the fence. If the funds aren’t available to anchor midsections between support posts to concrete sills, then they should be fixed to steel spikes driven deeply into the earth. When specifying barbed wire to support your electronic systems make sure you get 12 gauge, twisted double strand with 4 barbed points spaced at 4 inches and installed with strands less than 6-inches apart. A particularly rugged solution is Gallagher’s security fence system, a powered fence solution that provides proactive security. Gallagher fences have been available since September 1994, so they’re by no means new technology. They’ve been widely credited with virtually ending intrusion into the sites around which they’re installed. These powered fences are well sign-posted and have electrical properties that allow them to give intruders a jolt that’s entirely harmless. Intrusion events are reported to a central location, or passed to an alarm panel for communication with a monitoring station. Comprising a series of pulsed and earthed wires interspersed with standard galvanised wire, Gallagher systems can be installed to support any new or existing fence. Other electronic systems that can be installed in support of fence lines include taut wire systems installed as part of the fence and positioned between a wire strand and a support post fixing point. There’s a pendulum inside the simple sensor housing that’s set in the off position. Should pressure be applied to the wire by the weight of a fence climber, or if pressure is released should the wire be cut, an alarm will be activated. A particularly stable and relatively inexpensive solution is provided by the fibre optic cable sensors

To provide reasonable security against opportunistic intruders a chain-link perimeter should incorporate a 3 or 4 stranded, barbed crown that slopes outward at 45 degrees to make entry into the site a more challenging proposition.

mentioned earlier. These cables can be installed directly on a fence (or buried). Pulsed light is fired down the fibre and if the properties of this light are disturbed by cutting or vibration, an alarm will be generated. The effectiveness of this sensing mechanism relates directly to the management software scanning the signal looking for aberrations in the ambient noise floor. Another fence-mounted perimeter solution is the capacitive field system, which employs an electrical field to create a stable EMI environment that intrusion will disturb. CPS systems are highly sensitive and can be used in higher security applications.

Solid walls

As perimeter defence the use of solid walls is not common, with construction cost being the primary restrictive factor. Most solid walls have been constructed in the past at a time of low manpower and material costs. If you’re an installer or integrator looking to protect a solid wall or a security manager responsible for a solid wall perimeter, take into account their poor latent surveillance characteristics and inability to support some fence mounted sensing technologies. Solid wall construction varies and this too, has an effect on the ability of such walls to support electronics. Should a wall incorporate significant airspace it will conduct sound, pressure and vibration poorly, ruling out some sensors. The level of security solid walls provide can be improved with the use of supporting electronics mounted on the wall’s external surfaces like microwave technology, and AIRs or PE beams. Supporting solid walls with CCTV will allow a security team to see what’s going on just outside a facility. It’s important that solid walls are constructed with plenty of pillar support, additional support at corners and adequate drainage.

Access points

It goes without saying that every gate or access point in a site’s perimeter increases vulnerability to penetration and, if any electronic system is to be incorporated, increases the potential for false alarms. Effective electronic and manpower support of access points is the key to maintaining control. Within the limits of practicality, access points should be kept to a minimum. Doing so will mean fewer monitoring points, smaller gatehouse manpower requirements and fewer expensive long range access control readers. Because breaks in the perimeter barrier are a weakness, special attention should be given to the construction, fixing points, and locking systems of gates. Electronic monitoring of access points is vital and you should consider installing mechanisms like tyre shredders that render unauthorized vehicles leaving your site undriveable. zzz

se&n 73


p ro d u ct rev i ew

Firetide rising

firetide

Wireless mesh solutions from Firetide, distributed locally by BGWT, offer end users with serious distances and multiple camera points up to 100 per cent uptime with 85 per cent savings in cost over fibre on typical applications.

I

N public surveillance and large site applications, moving multiple HD video signals from multiple camera points for storage and monitoring is a significant challenge. While there might be existing fibre in some locations, in most cases there is not. For end users with limited budgets like councils, installing Greenfield fibre infrastructure is too heavy a burden. In most cases, the cost of boring alone would exceed the system’s entire budget. In such applications, the answer is to go for a wireless solution and while there have been troubles in the past with point-to-point RF links, the latest mesh technologies are capable of delivering close to 100 per cent uptime. The beauty of mesh over point-to-point links is that every node is connected to each of the other nodes in the network allowing multiple paths to any location. What this means is that if a node in a full mesh network is unable to function, all other nodes are still functional. Further, if a node loses its ability to transmit to a central receiver, other nodes in the network can transmit signals on its behalf. What this means is that every transmitter is also a repeater.

74 se&n

Mesh also means there’s no necessary routing through a central network switch and that means there’s no central point of failure. Instead Mesh is a distributed wireless LAN that offers self-healing and can manage itself using local software and processing power, with setup configurations accessible for remote management. And while mesh means self-management within the confines of a network, it’s a self management that offers the benefit of hands-on management from a central point. Given the ability of mesh wireless networks to shift signals to open channels in the event of hardware failure, interference or contention, it’s not surprising that wireless mesh products like Firetide are increasingly a default for large public surveillance applications with modest budgets. In some cases, the specification insists the infrastructure shall be Firetide. While the technology has had plenty of success in Australia, Firetide’s Early Flood Forecasting System in Thailand probably expresses the power of the Firetide solution best. This epic 372km network, which was built for Thailand’s Royal Irrigation Department, comprises 25 wireless links, 64 Firetide HotPort 7020 wireless mesh nodes, 27 Panasonic WV-SW395E 720p PTZ cameras and was completed in less than a year. To add to the appeal, this Firetide wireless network also supports a supervisory control and data acquisition (SCADA) system that communicates and monitors the functionality and physical status of large water gates and dams that influence the amount of water being released downstream. The SCADA system also collects and monitors river water levels continuously and records the data for real-time analysis.

Hot stuff

At the heart of Firetide’s mesh solutions are HotPort nodes, which form a multipoint to


multipoint ad hoc wireless mesh network with no single point of failure. Unlike a wired network, where a cut in the cable could take several days to resolve, the Firetide mesh routes the traffic immediately on an alternate link ensuring continuous service and network availability. HotPort units including the 7010 and the 7020 allow integrators to create a wireless mesh, PTP or PTMP topology, providing high performance and reliability. HotPort 7010  is an indoor mesh node, while HotPort 7020  handles backhauling of video, voice or data in external applications. HotPort 7000 mesh nodes ship as 802.11a/b/g/n dual-radio capable hardware, with enhanced functionality enabled through software licenses. Projects that do not require 802.11n MIMO (multiple input, multiple output) capacity or dual-radio capability can start with 802.11a/b/g-enabled singleradio configuration. HotPorts support licensed (4.9 and 5.9 GHz) and unlicensed (900 MHz, 2.4 GHz and 5.1 – 5.8 GHz )wireless frequencies for backhaul applications. Indoor and outdoor HotPort 7000 nodes feature dual or single configurable radios in the 2.4, 4.9 (U.S. public safety licensed band) and 5 GHz frequency ranges. HotPort 7000 mesh can utilize channel widths of 5, 10, 20 and 40 MHz (MIMO only), with 5 and 10 MHz channel widths only available on the 4.9 GHz band. To maximize performance, dual-radio HotPort 7000 nodes support 2 radio modes. In the bonded mode, both radios are combined to operate as a single unit that provides double the bandwidth of a single radio equivalent. In the linear mode, both radios operate independently enabling sustained bandwidth levels over an unlimited number of hops. This enables long linear topologies, such as when networking a railway line, and provides a sustained level of service to every node, which is also critical for large municipal networks. The HotPort 7000 mesh features integrated spectrum analysis, network capacity planning and antenna alignment tools for easier deployments and network management. Unlike wired networks, where deployment is cumbersome, the self-forming nature of the Firetide mesh network ensures rapid deployment of large-scale networks. FireTide’s dual-radio functionality can easily be enabled through a software license at an additional cost. Similarly, a separate software license can enable MIMO functionality for operation in 40MHz channels, and to take advantage of 802.11n technology to achieve throughput of up to 300Mbps outdoors and 400Mbps indoors. Importantly, Firetide’s patented AutoMesh flowbased routing protocol supports advanced load balancing and congestion control mechanisms for optimal routing within the mesh network. The HotPort 7000 mesh infrastructure also provides extensive VLAN capabilities critical for deploying a multi-service network on a large scale.

The beauty of mesh over pointto-point links is that every node is connected to each of the other nodes in the network allowing multiple paths to any location.

For security applications, Firetide delivers reliable multicast capabilities critical for large-scale public safety and broadband access networks. Firetide mesh provides advanced security, including 802.11i support, dual-layer of FIPS140-2 certifiable 256-bitAES encryption, digital certifcates on network elements, digitally signed firmware files, MAC-based access control lists and VLAN based access control lists. Firetide’s network easily scales up to several hundreds of mesh nodes for city-wide deployment. Advanced features like MeshBridge and Gigabit EthernetDirect support mesh connectivity across multiple locations. Each HotPort mesh node includes HotView management software for basic mesh configuration, monitoring and management. The optional HotView Pro mesh management software enables control of multiple mesh networks and larger mesh environments such as enterprise or metropolitan networks. SNMP management allows network administrators to integrate management of HotPort mesh networks into a network management system such as HP OpenView or IBM NetView. You manage the system via HotView Pro, which allows intuitive management of Firetide solutions through web browser access of a server, eliminating the need to run a separate client application. And a neat feature of Firetide’s Mobility Controller is the ability to offer WiFi services using the same infrastructure, which may be useful in some applications. Working in concert with HotPort mesh nodes and HotPoint access points, the Firetide Mobility Controller delivers high speed infrastructure mobility, seamless client roaming, and a platform for future functionality. The controller software is hardware-independent and runs on standard servers. According to Firetide, the biggest advantage it has over its competitors is the advanced wireless technology that powers all its product – AutoMesh. The benefits of an AutoMesh powered wireless network include the ability to backhaul multi applications over a single network namely video, voice and data (including Wi-Fi), superior performance, scalability without degradation, low cost and fast deployment. zzz

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s p e ci al re p o rt

new pr o d u ct s h owcase / new p roduct showcase / new p roduct showcase /

editor’s choice

What’s new in the industry

Dahua eco-savvy PTZ domes DAHUA has released the Eco-Savvy series network PTZ dome — the 6C/63S, which features the Amarella chipset Dahua says offers ‘3 low’ performance — low streaming, low power consumption and ultra low-lux performance. The PTZ dome series has a 1/3-inch, 1.3MP CMOS and encodes @1080p and @720p at 2MP, saving 75 per cent of networking bandwidth and storage. In addition, the new chip features better design on power control, consuming 50 per cent less than the previous generation cameras. The series provides a wide pan and tilt range, 0~360-degrees horizontally and -15~90-degrees vertically, supporting 255 presets. Pan speed is 300-degrees per second and tilt speed, 200-degrees per second. The lens is 4.5mm~90mm and there’s a 20x optical zoom. All Dahua network cameras conform to ONVIF and PSIA. n Distributor: Dahua Technology n Contact: +86 571 8768 8883

Sounds like Panasonic PANASONIC Australia has released 2 new dome network security cameras – the WV-SF138 and the vandal resistant WV-SW158. The WV-SW158 has a vandal-resistant mechanism for superior reliability in higher crime areas. It is IP66-rated for water and dust resistance, and is approved to the EN50155 standard for use on trains. Panasonic has also introduced a built in microphone and sound detection feature on these new models to provide better personal protection and defence against damage or break-ins. Should a loud noise occur in the monitored area – such as glass breaking or a call for assistance, an on-screen icon will be displayed in the control room. Both cameras provide Super Dynamic and Adaptive Black Stretch image processing for high performance in a range of lighting conditions; Face Detection; noise reduction; selectable light control modes; compensation for flicker caused by fluorescent lighting; variable image quality on specified areas (VIQS), Video Motion Detection (VMD) and Privacy Zones. The models offer full-frame 1920 x 1080 images at up to 30 frames per second. Simultaneous real-time monitoring and high-resolution recording is achieved with Panasonic’s UniPhier proprietary System LSI platform that provides multiple H.264 (high profile) and JPEG video streams. An SDXC/SDHC/SD Memory Card slot provides manual recording, alarm recording or backup JPEG recording if the network fails. n Distributor: Pacific Communications n Contact: +61 3 9676 0222

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Axis 3MP outdoor, fixed mini dome AXIS M3026-VE Network Camera is a small and affordably priced, outdoorready and vandal-resistant fixed dome with 3-megapixel resolution, day/night functionality and enhanced capacity for video streaming and intelligent video applications. The Axis M3026-VE 3MP delivers 1080p video with a 106-degree horizontal angle of view. The unit has an automatically removable infraredcut filter, which enables the camera to capture color video during daytime conditions and make use of infrared (IR) light in low-light conditions for high-quality black and white video. “Axis M3026-VE further strengthens our highly successful fixed mini dome product offerings,” says Wai King Wong, country manager, South Pacific, Axis Communications. “Axis M30 Series now comprises 8 products including the recently launched outdoor-ready Axis M3024LVE with built-in IR illuminators and the 2-megapixel Axis M3025-VE. “Axis M3026-VE will be attractive for price-sensitive markets that are looking for a small and competitively priced outdoor-ready fixed dome that offers a detailed wide-angle view with 3-megapixel resolution, good light sensitivity, day/night functionality, input/output ports for external devices and substantial capacity for video analytics,” says Wong. n Distributor: Axis Communications n Contact: +61 3 9982 1111

n ew p rod


duct showcase / n ew p ro d u ct s h owcas e / new pr o d u ct showcase / new p roduct showcase / new p roduct showcase /

Hikvision, cubed

Reach for the sky

HIKVISION has released the 3MP DS-2CD2432F-I (W) and the 1.3MP DS-2CD2412F-I (W) IR cube network cameras into its HD IP camera line. Embedded with a passive infrared (PIR) motion detection sensor, these cameras can detect individuals within 8m range and automatically triggers an alarm. Additionally, this series includes enhanced IR LEDs with up to 10m of IR range, and image processing functionalities like DWDR, 3D DNR and BLC to improve image clarity. WPS (Wi-Fi protection setup) connection is supported to simplify WiFi installation. A built-in SD/SDHC/SDXC card storage with up-to 64GB capacity ensures continuity during network disconnection.

SKYCOMMAND is a new browser based application for Multipath-IP that allows you to take command of your alarm system and control your home or business with convenience. SkyCommand gives you remote access you can depend on using Multipath-IP connectivity. Take full control of your alarm system and integrated systems like lighting and access control from anywhere in the world. SkyCommand is on call anytime from anywhere via any desktop or mobile device, SkyCommand is included as a standard option with selected Multipath-IP monitoring plans. n Distributor: Inner Range n Contact: +61 3 9780 4300

n Distributor: Central Security Distribution n Contact: 1300 319 499

Vivotek NR8401 16-channel NVR VIVOTEK NR8401 is a rack mountable 16-channel Linux embedded network video recorder (NVR). The full range of Vivotek’s network cameras works seamlessly with NR8401. Besides directly connecting with central management software such as Vivotek’s VAST, NR8401 is also compatible with the iViewer application, allowing for remote access of the NR8401 on handheld devices. Real-time monitoring, recording and data management can be performed simultaneously via the simple and smooth web browser interface. In addition, NR8401 is designed with several innovative features as two gigabit Ethernet RJ45 ports, multiple network setting modes to avoid the risk of recording loss, a one-touch button for backup or restore NVR configurations. n Distributor: Altech n Contact: +61 2 8622 8073

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s p e ci al re p o rt

new pr o d u ct s h owcase / new p roduct showcase / new p roduct showcase /

editor’s choice

What’s new in the industry

Mobile control with Integriti INTEGRITI’S mobile app packs a powerful punch of accessibility and control for your Integriti Security and Access Control System from any smart mobile device. The Mobile App puts you in control, allowing you to individually tailer the app to fit your needs and requirements. Advanced customisation lets you create custom page views and widgets for fast access to common tasks. The app provides real-time system status and control, from locking or unlocking doors and gates, arming or disarming your security system, to controlling auxiliary devices like heating and cooling. It even gives you the power to start automated tasks and view system activity logs. n Distributor: Central Security Distribution & Inner Range n Contact: 1300 319 499

Dahua ceiling mount domes

Avigilon LightCatcher AVIGILON has released LightCatcher technology on its 1.3MP HD and HD Dome cameras. By increasing the amount of light and detail captured by the camera and decreasing the noise in the image, LightCatcher technology produces significantly more detail in color from a low-light scene than any other technology. This combination results in the ability to identify objects of interest more effectively in challenging lighting conditions, helping to keep people safer in extreme low-light situations. By increasing the amount of light and detail captured via the camera and decreasing the noise in the image, LightCatcher technology produces significantly more detail in color from a low-light scene than any other technology. This combination results in the ability to identify objects of interest more effectively. Avigilon cameras with LightCatcher technology are available with 1.3MP HD and HD Dome cameras, 3-9mm F1.2 lens, H.264 and motion JPEG compression, automatic removable IR cut filter, PoE, 24 VAC or 12 VDC power input, audio input and output, ONVIF compliance and seamless integration with Avigilon Control Center software. n Distributor: Avigilon & SYLO n Contact: +61 4 0896 1506

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DAHUA Technology releases new models of ceiling-mount, vandalproof network domes — the HDB (W) 33/32/31-DI series, which features easy installation and aesthetical design. The series includes a 3-Megapixel WDR, a 2-Megapixel with motorized lens and a 1.3-Megapixel WDR. With a progressive-scan CMOS sensor and H.264 and MJPEG dualstream encoding, the series offers 30 fps @1080p/720p and 15 fps @3MP. There are 3 power options, DC12V, 24V AC, and PoE, as well as support for multiple VMS solutions. The series is IP65 and IK10 rated and there are selectable lens and IR LED options. All Dahua network cameras conform to ONVIF and PSIA. n Distributor: Dahua Technology n Contact: +86 571 8768 8883

n ew p rod


duct showcase / n ew p ro d u ct s h owcas e / new pr o d u ct showcase / new p roduct showcase / new p roduct showcase /

iTech releases 720HD with 30m IR NOW available from iTech is the DS2CD7264-EIZ 1.3MP. The camera has a varifocal motorised lens, 120dB Wide Dynamic Range, 3D digital noise reduction, vandal-proof housing and IP66-rating. There’s also a micro SD slot supporting up to 32GB of media storage and support for PoE (Power over Ethernet) for easy cabling and connectivity to your existing network. Minimum scene illumination is 0.03 Lux @ (F1.6,AGC ON) or 0 Lux with IR on and IR LED range is 30m. There’s a progressive scan 1/3-inch CMOS chipset, 2.7 – 9 mm @ F1.6 lenses, intelligent alarm with motion detection, video tampering, network disconnect, IP address conflict and storage exception. There’s also watermark support. Temperature range is -40 degrees C to 60 degrees C and working humidity is up to 90 per cent, video compression is H.264/Mpeg4/MJPEG while video bit rate is selectable between 32 Kbps~16Mbps. Maximum image resolution is 1280 x 960, while frame rate is 30fps at1280 x 960 and 30fps at 1280 x 720. n Distributor: iTech n Contact: +61 3 9580 0730

Dallmeier 4920 5MP 1080p NEW Dallmeier IP cameras of the 4920 series score not only because of their pin sharp images in Full-HD quality, but also because of their easy and convenient configuration and installation. Whether as box camera or in a vandal-resistant dome housing, the DF4920HD-DN and DDF4920HDV-DN use a 5MP CMOS image sensor and deliver full-HD video in real-time 1080p using an H.264 codec. A highlight of the 4920 series is remote back focus control – a technology which allows for a precise and easy remote focusing over the network. With just one click, the ideal focus range is recognized automatically (one-push autofocus), which then, if needed, can be precisely adjusted by using manual fine-tuning. This results in always achieving perfect images with excellent sharpness. Furthermore, the digital image shift function provides for a digital fine alignment of the image section conveniently via web browser, without having to modify the camera itself. This guarantees a convenient and straightforward installation process of the camera. Depending on the requirements, the camera can be conventionally supplied with 12V DC or conveniently operated via Power over Ethernet which allows for an easy, quick and cost-effective cabling and commissioning. n Distributor: C.R. Kennedy n Contact: +61 3 9823 1533

Vivotek 3MP WDR mini box VIVOTEK has announced the launch of its latest compact size network camera model IP8173H. Designed in a mini-box form factor, IP8173H fits into a range of enclosures with a CS-mount lens. The IP8173H is designed with several features for capturing high image quality. Featuring a 3MP WDR CMOS sensor, the IP8173H enables viewing resolution of 2048 x 1536 pixels at 20 fps or 1920 x 1080 at 30 fps. The WDR Pro feature allows the camera to deliver strong image quality under challenging lighting conditions and secure video quality close to the capabilities of the human eye by capturing both the dark and bright parts of an image. The images are then combined to generate a highly realistic image representative of the original scene. Moreover, being designed with a removable IR-cut filter, IP8173H can help identify objects with topquality images at all hours. In order to ensure superior image sharpness and depth of field, IP8173H is packaged with a P-iris lens with a built-in stepper motor, which controls the iris with extreme precision and maintains the iris opening at an optimal level at all times. The image quality is therefore enhanced and optimized for objects at different distances. n Distributor: Altech n Contact: +61 2 8622 8073

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re g u lars help desk

helpdesk

Our panel of experts answers your questions.

on electronic circuitry. Use grease and lubricants rated to high temperatures and allow some flexibility in system design and installation. It will also impact on lenses – pushing them out of focus. In Australia many external applications inland and in the north are punishing. Use fans, vents, sunshades, louvered heat sinks and heatrated products in all such applications.

Q: Why does temperature impact so much on installations? How does it impact on them and are there some installations we need to go for cameras capable of handling 70 degrees? Many cameras are not rated this high and it limits choice. A: All security electronics installations will be impacted on by an increase in temperature. As heat goes up, resistance in copper wire will increase. Depending on the length of the cable run and other factors, this could push through a cable plant’s resistance threshold and cause faults. There’ll also be higher capacitance in electrolytic capacitors, a decrease in the brightness of LEDs and a decrease in the capacitance of polystyrene capacitors. Batteries are effected by excessive heat and they’ll lose their charge sooner at temperatures above 33-35C. You will also get problems with cameras installed in hot conditions. If the temperature inside a housing gets above 70C it will destroy components in an unhardened camera. PTZ servo motors not designed to function in extreme heat (they need insulation on their windings) will offer very short life or they may burn out. Capacitors serving the motor and circuit boards must also be rated for extremes or they’ll fail. A real problem with great heat is component expansion and contraction. This will impact on mechanical parts far more than it will

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Q: We’re going through a legacy installation from which the client wants to keep the cabling trying to work out not only what works and what doesn’t but which cable strand relates to which strand at the other end, if you know what I mean. They are not coloured. It’s a laborious process. Maybe not as hard as pulling new cable but it’s painful. Is there something we can do to make the process easier? A: There’s no easy way to do this but there are techniques that make the process quicker. Use a 9V battery and a connection strip with a pair of test leads with alligator clips soldered to the strip as a test unit. Put either a bulb or a milliammeter in series with one of the leads. You also need a voltmeter, a bunch of wire tags and a mate with a DMM or voltmeter and more tags at the far end. Connect the test clips at your end with any 2 wire ends protruding from the cable. Mark the negative wire as A and the positive wire as B. At the far end of the cable the other

tech starts checking all the possible pairs of wires looking for a voltage. It’s a fiddle but as long as all the wires test represent a complete circuit the tech will soon find the powered wires which will then be marked A and B by both of you. Once the tech has communicated the fact they’ve found the powered pair of wires, you leave the negative wire connected to A and move the positive wire to another wire end which you mark C. The other tech then searches for voltage on the remaining wires and so on. This method also makes it easy to find a short because the test meter light at your end will activate the instant it’s connected to a shorted cable strand. Q: We’re thinking about photoelectrics but have heard some negative things about interference – what are some of the negatives of the technology? A: We actually really like PE beams for internal and external applications that are not installed so obviously the bad guys can step or climb over the beams. In terms of issues, photoelectric beams don’t like heavy moisture or fog over the acrylic cover or lens cover but quality units can compensate to some extent for this. Obviously, the largest transmitter of infrared spectrum in the galaxy is the rather large G2V we are rotating around. This means PE beams can get flustered by direct sunlight on their lenses. To get


Shade your lenses

around light issues make sure the receivers of the stacks are located with their backs to the longest periods of direct sunlight and/ or use sunshades. Always be sure your transmitters and receivers are aligned correctly, producing the correct output alignment voltage. Recheck this as part of periodic maintenance. Some PE beams will slowly lose their alignment voltage before failing (and false alarming). Aside from these issues, keep the target area between the beam stacks clear of weeds, shrubs, stock, enormous flocks of birds flying in formation and large kangaroos and you will have a very capable and reliable perimeter detection solution. Q: I’ve seen some aluminium conductors at Bunnings that are half the price of copper wire. Is it worth using them or will there be trouble? A: Errrm. I think it’s 60-40 in favour of copper. Aluminium is half the price, much less weight, doesn’t create as big an electrical corona (EMI) as copper. It’s also easier to work. However, mess it up and there’s a greater chance of fire. Aluminium is more susceptible to expansion so it loosens it’s terminations, and it corrodes galvanically when it touches more noble metals into a highly resistive (and much hotter) white powdery mess. Copper is twice the price, has the best conductivity, is heavy, doesn’t expand or contract anywhere near as much, is stronger for longer and can take a beating. We would always use copper. Or we’d give the user the choice.

Q: I think I have very low resistance in a long cable run that is causing problems with an alarm controller but it’s impossible for me to measure past 5 ohms. What’s the solution? A: Standard DMMs can’t measure resistance values any lower than 5 ohms. Without the necessary meter resolution you’ll find circuits you test with lower values will be read inaccurately. Imagine trying to test 0.1 ohms resistance using a 3.5 digit DMM that you’ve switched to its lowest setting - the 200 ohms range.

In terms of issues, photoelectric beams don’t like heavy moisture or fog over the acrylic cover or lens cover but quality units can compensate to some extent for this.

The most accurate reading you could get would be accurate to within plus or minus 100 per cent of the total resistance read. You can create a low ohms virtual tester by pushing a constant current through the resistor being tested. This allows you to amplify the voltage generated and read it on the multimeter in millivolts. You then multiply the millivolts reading by the ohms range you’ve selected on the test device to get the value in ohms. An alternative is to carry a specialised inductance meter with you. This device will allow more accurate servicing of monitors as well as letting you check coils in switch mode power supplies and RF circuits, if you’re rated to do that work. Q: Something I find frustrating is installing alarm panels and other bits and pieces in gyprock using the crummy screws generally supplied by manufacturers who must still think we install alarm systems in wooden houses. What’s the best fixing choice in your opinion? If you’re having trouble installing panels in gyprock, try using anchors specifically designed for the job instead of using the troublesome shrimpy screws supplied by manufacturers. We like toggle bolts but there are other types of fixings that are inserted through a drilled hole in the board and that expand to fix in place when a mounting screw is adjusted. Some are simpler than others but they are all more or less annoying in different ways. We suggest buying a piece of gyprock and taking it home – yes, they weigh a ton which is also irritating – and using this as a test mount to try out what works best. That way you aren’t using the panel housing or keypad to cover the fist hole you’ve put into Mrs Brown’s parlour wall. Last month we recommended Protech’s Piramid stereo Doppler SDI-76MW and SDI77MW indoor sensors as the best microwave detectors on the market and asked for a local distributor. That local distributor is Perimeter Systems Australia based at Kingsgrove in Sydney. You can call them on 61 2 9150 0651.

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events

october 2013 – MARCH 2014

Security Managers ◆ Integrators ◆ IT Managers ◆ Installers

& Networks

September 2013 Issue 347

OUR MUTUAL FUTURE

TransSecurity Expo Mexico 2013 Date: October 8-9, 2013 Venue: International Convention Center, Mexico Contact: 203- 957-3700 TransSecurity Expo Mexico focuses on security for the Aviation, Marine, and Ground Transportation industries. Exhibitors have direct access to commercial, police, and military decision makers that need security products and services.

The Bourbon installs Milestone, Sony Battery-Free Wireless Detectors Risco’s axesplus Cloud Access Control BriefCam’s Awesome VS Forensics NetAXS 123: Access, Alarms and CCTV Alarms: Sense And Sensor-bility Vivotek CC8130 1MP Network Camera HID Global’s Building Performance Canon Fires New 1080p Camera Family

PP 100001158

SEM913_1cover.indd 1

+

29/08/13 11:30 AM

CPSE 2013 Date: October 29 - November 1, 2013 Venue: Shenzhen International Convention & Exhibition Center, Shenzhen, China Contact: 755-83309126 China's biggest security exhihition, CPSE, boasts 110,000 m2 of exhibition area, 1500 exhibitors from more than 30 countries and 100,000 professional visitors from more than 30 countries.

Euro ID exhibition

+

Date: 7-11 November, 2013 Venue: Frankfurt am Main, Germany Contact: +49 711 61946 0 From 5-7 November 2013 manufacturers, solutions providers, integrators, experts and end users will meet together in Frankfurt am Main, Germany, at the new annual event for the ID sector.

IFSEC India Date: 7-12 December, 2013 Venue: India Expo Center, Greater Noidia, India Contact: +91 (0) 22-6172-7272 India’s largest Commercial, Government Security & Fire safety show will return to showcase latest technologies, products, innovations and act as a launch pad for introducing new products & technologies, as well as being the platform for generating leads, one-to-one interactions & generating enquiries.

Intersec 2014 Dubai

= DAILY, WEEKLY, MONTHLY.

Date: 19-21 January, 2014 Venue: International Convention and Exhibition Center, Dubai, U.A.E. Contact: +971-4-389-4500 Intersec is the leading international meeting platform for the Security & Safety industry. For 15 years Intersec has proven to be the no. 1 business platform in the MENA region.

Secutech India Date: 27 Feb-1 March, 2014 Venue: MMRDA Grounds, Bandra Kurla Complex, Mumbai, India Contact: +886-2-2659-9080 Secutech India 2014 will be a grand networking and marketing platform both for domestic and international industry players of the Safety and Security industry that opens up a world of opportunities and business prospects.


Megapixel IP NVR Kit Megapixel IPWDR, NVREXIR, Kit4mm lens 4 x 1.3mp IP cameras, 3DNR,

x 1.3mp cameras, WDR,in. EXIR, 4mm lens 1 x 416ch NVR IP with 8 POE 3DNR, ports built included 80mb 1 x 16ch NVRbandwith with 8 POEand ports built in. included 80mb a 2 TB HDD bandwith and a 2 TB HDD DS-7616NI-SP x1 DS-7616NI-SP x1 DS-2CD2312-I x 4 DS-2CD2312-I x 4

1.3mp IP cameras, 1.3mp IP EXIR, cameras, 3DNR, WDR, 4mm lens 3DNR, WDR, EXIR, 4mm lens

New and Exisiting ExisitingRange Range New Release Release Cameras Cameras and

DS-2CD2112-I DS-2CD2112-I 4mm 4mm1.3mp 1.3mpdome dome 3DNR,WDR WDR IR,IR,3DNR, Vandal,IP66 IP66 Vandal,

DS-2CD2012-I 1.3mp 1.3mp DS-2CD2012-I DS-2CD2032-I 3.0 3.0mp mp DS-2CD2032-I Bullet Camera 1.3 and mp Bullet Camera 1.3 and 33mp 3DNR, WDR, 4mm Lens 3DNR, WDR, 4mm Lens IP66, enclosed cable. IP66, enclosed cable.

DS-2CD-7264-EIZ 1.3mp DS-2CD-7264-EIZ 1.3mp DS-2CD-7254-EIZ 3mp DS-2CD-7254-EIZ 3mp DS-2CD7284EIZ 5mp DS-2CD7284EIZ 5mp 2.8 - 9mm Motorised 2.8 Motorised Zoom Zoom Camera IR, 3DNR, WDR 3DNR, WDR SD Card, Vandal Vandal ,, IP66 IP66

DS-2CD2212-I 1.3mp DS-2CD2212-I 1.3mp DS-2CD2232-I 3.0 DS-2CD2232-I 3.0 mp mp Bullet Camera 1.3 and Bullet Camera 1.3 and 33 mp mp 3DNR, WDR, 4mm Lens 3DNR, WDR, 4mm Lens IP66, enclosed cable. IP66, enclosed cable.

iTech Security (Formerly Crow Australia) iTech Security (Formerly Crow Australia)

1.3mpBox BoxCamera Camera 1.3mp IR,3DNR, 3DNR,Alarm Alarm IR, PIR, PIR,Email, Email,SD SDCard Card Built BuiltininWIFI, WIFI,

DS-2CD2312-I DS-2CD2312-I 1.3mp 1.3mp DS-2CD2332-I 3.0 DS-2CD2332-I 3.0mp mp Turret TurretCamera Camera1.3 1.3and and3 3mp mp 3DNR, WDR, 4mm Lens 3DNR, WDR, 4mm Lens IP66, IP66,

www.itechsec.com.au www.itechsec.com.au


Sen oct13