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The SEANC Scoop STATE EMPLOYEES ASSOCIATION OF NORTH CAROLINA IMPORTANT LINKS
Member-Only Discounts SEANC Insurance SEANC in the News Update Contact Info Calendar of Events The Reporter
November 1, 2013
State Health Plan Enrollment: "It’s Really Been a Nightmare" No, it’s not Halloween that’s spooked state employees and retirees this week, the nightmare as explained by SEANC Member Kathy Merritt to the News and Observer, has been continued problems with the State Health Plan enrollment. Merritt summed up the mess well, describing her experiences trying to enroll in her health care coverage as, complicated, confusing and difficult. “It has really been a nightmare,” she said. Last week, the State Treasurer’s office extended the open enrollment deadline to Nov. 15. This week, the frustration continued and SEANC asked members to share their concerns in order to address problems face-on and to bring a clear picture of the issues and problems to the public’s attention. There was an overwhelming response from many members about the difficulties with excessively long waits on the phone and a non-functioning wellness assessment website, among others. SEANC member and retired state worker Mary O’Neill talked to WRAL, where she showed on camera that the website was failing. The good news for O’Neill was that after the interview she received a personal phone call from the State Treasurer’s office to assist her. It just goes to show that the squeaky wheel really does get the oil.
Wayne Memorial Will Lose the Blue Cross and Blue Shield of N.C. Network Over High Costs Members Urged To Start Shopping for Services Now If your doctor is affiliated with Wayne Memorial Hospital in Goldsboro, please be on alert! Wayne Memorial is raising its rates yet again, which is causing Blue Cross and Blue Shield of N.C. to reject them as a network provider. BCBSNC insurance will be an out-of-network provider at the hospital after Dec. 5, 2013. At issue is the cost of outpatient services at Wayne Memorial