HCPSS Student Guidebook Final 7.1.24

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Apprenticeship Maryland Program

STUDENT GUIDEBOOK

Welcome

Congratulations on taking this important step toward a successful and awesome future. An apprenticeship is an exciting opportunity for you to start your career while still in high school. You will be able to gain hands-on experience, learn industry-specific skills, and develop connections with professionals in your field. Being part of this program is more than having a part-time job because you are learning and growing personally and professionally.

This guidebook is like a map that will get you where you want to go. It provides important information and resources to help you succeed throughout your apprenticeship experience.

If you have questions or need help, make sure that you let us know. Get ready for the adventure and let’s make your apprenticeship amazing!

What is Apprenticeship?

What is On-the-Job Training?

The Apprenticeship Maryland Program is a pathway under Career and Technical Education that meets the requirements for graduation. Students receive a total of four credits in the program. One credit for Apprenticeship Industry Instruction CT-590-1 and three credits for Apprenticeship Work-Based Learning CT-595-3. Participating in the program allows you to learn specific job-related skills and gain an understanding of the Industry.

On-the-job (OJT) training is learning by doing – it’s where you practice and apply new skills directly at your workplace. It gives you hands-on experience, making you more confident and capable in your job

What is Related Instruction?

Related Instruction (RI) is the academic part of your job training You learn the knowledge and methodology behind the practical skills you’re developing. It is the ‘‘why’’ behind what you’re learning at your job and is an important part of your experience.

How is Apprenticeship different than an

Internship?

An apprenticeship is unlike other programs because you are paid to learn. It is a career pathway with wage increases that can lead to certification and/or licensing An Apprenticeship requires related instruction specific to the industry and an organized plan for training.

What is my commitment?

Get excited for the journey ahead. Use these simple principles to guide your actions along the way and you’re already headed for success.

Understand the apprenticeship agreement and what is expected of you at work and in the classroom. Commit to working hard and enjoying the process.

Always respect and learn from the experienced teachers and mentors who are helping you Be considerate of your coworkers

Go to and actively participate in OJT and Related Instruction. It’s a privilege to be selected to participate in this program so make the most of it!

Show strong dedication and a real desire to learn the job you’ve chosen Show up to work and class ready to learn and determined to succeed.

Remember, you are a HCPSS student at all times, even while on the job. Scan the QR Code or click here to review the student code of conduct policies.

What to Expect

How will I be supported?

The best part of being an HCPSS IT Student Apprentice is the community and people I get to work alongside as well as gaining hands-on experience.

Culture

Cares about your success Believes in your potential. Is excited to teach you. Is invested in your growth Be part of a culture that:

Mentorship Support

Apprenticeship

Peers

Be social and make friends Learn together. Support each other. Enjoy shared interests and hobbies.

Workplace

Gain a Mentor and Coach Be part of a team. Join workplace events. Become an important part of the workforce

Community

TAKE A LOOK at what apprenticeship is all about! Hear how other students are benefiting from the apprenticeship life and getting a head start on their futures.

What to Expect

What is my path to completion?

Apprentices who complete their program earn an average annual starting salary of over $70,000.

Training Begins

Start hands-on instruction

Getting Started

Complete all the steps to officially become an employee (fingerprinting, drug testing, paperwork, etc.)

Learn about your new role

Understand the training plan and process

Sign and return the Apprenticeship Agreement

Train with skilled teachers and mentors

Begin employment and OJT

Attend related instruction

Complete 450 OJT Hours

Complete related instruction

Pass all classes

Show proficiency in required skills

Mastery of Skills

Review of your progress

Testing of technical skills and knowledge

Participate in evaluations and reviews

Employment, OJT, and RI continue

On-the-Job Training

What is required of me?

Work Hours

You must complete at least 450 paid work hours, approximately 20 hours a week You may work more hours with employer approval However, you must work throughout the school year even if you meet the minimum requirement early.

State and Federal laws prohibit you from working more than 12 hours per day combined with your academic coursework.

Schedule

Schedules vary depending on your industry/employer. You may begin your day at work and take your required classes in the afternoon, (i.e. English and Mathematics) or vice-versa. You may also complete your classes at Howard Community College but you must schedule them around work and related instruction schedules. HCPSS will support enrollment in evening school if you experience conflicts with scheduling

Schedule At a Glance

Math and English plus any other required courses

AT HIGH SCHOOL ON-THE-JOB

On-the-job training, in the form of paid, work-based, learning

Skills-based curriculum Industry certifications and/or other Credentials

At least 1 day per week N/A

Some programs require continued training beyond high school.

Elon Musk and Steve Jobs started their careers as apprentices before founding their iconic companies.

On-the-Job Training

Attendance & Punctuality

You are expected to report to work on your scheduled days even when school is closed

Credit Hours

You will be registered in the Apprenticeship Work-Based Learning (CT-595-3) course

You must follow your employer’s policies and procedures to report absences. Give advance notice for time-off requests.

Showing up late or missing work can lead to you getting fired from your job

You will successfully complete all coursework

Earn up to three credit hours

Termination of Employment Transportation

You will provide your own transportation to and from the worksite. It is your responsibility to take care of all travel costs including gas and parking.

Apprenticeships come with expectations and responsibilities Failure to follow workplace rules, show up for work, or behave appropriately can result in termination from employment.

Harassment is any unwelcome verbal or physical conduct, graphic materials, sexual advances, or other acts that interfere with a person’s work or can reasonably be seen to create hostile, intimidating, or offensive environments.

You should expect to be treated with respect. You are also expected to treat your coworkers with respect Be aware of your actions and report any misconduct.

Watch this short video to learn more about anti-harassment and on-the-job conduct.

Harassment

Training

What

is the

Apprenticeship Agreement?

Your signed agreement must be submitted within 10 days of your start date.

The apprenticeship agreement is a contract between the student, employer, parent/guardian, and HCPSS that outlines the roles and responsibilities of each party. The agreement is a State of Maryland legal document for the Apprenticeship Maryland Program.

An Apprenticeship Agreement is a legal contract

and responsibilities for each party.

You can download an apprenticeship agreement, complete the required sections, and then return it to your apprenticeship coordinator.

Provide your personal information here.

Your parent/Guardian must fill out this section and provide the required information.

Provide your schedule. Be sure to include when and where you will be attending required high school classes.

On-the-Job Training

What is a Training Plan?

As a youth apprentice, your training plan is a personalized guide that helps you achieve your career goals. It outlines what you'll learn, how you'll learn it, and how you'll be evaluated.

Annual goals lead to completion and career advancement Quarterly goals align with annual objectives Each week builds on the previous one

Defines Roles and Responsibilities

Program Begins

Start with a defined plan for teaching the skills and knowledge required to be successful in the workplace

Provides a clear timeline

Sets benchmarks for skills training Increases responsibility and independence Allows for adjustments to the plan as needed Documents assessments, evaluations, and reviews

Increases Roles and Responsibilities

Completion

Skills and competencies build throughout the program leading to certification, credentialing and/or Licensing

After Graduation

What are my pathways?

STA (Registered Apprenticeship)

Apprenticeship to Continuing Education

cher, I learn from ay. The skills you pprenticeship are or life.”

Apprenticeship to

Becoming an Employee

What is my role?

1

94% of apprentices who complete an apprenticeship program stay employed.

2

You are a paid employee.

While you’re completing your OJT, you officially become a paid employee This title shows how important and real your role is in the workplace As an employee, you must follow the same rules, policies and procedures as any other staff member.

3

You will master new skills.

You will become knowledgeable in a new set of skills. You will be evaluated by your supervisor, mentor and instructors. HCPSS doesn’t control or influence your grade. Your evaluations show how well you’re doing, the skills you’re learning, and how committed you are to your role as an apprentice

You are responsible for your actions.

Even though HCPSS helps and supports the apprenticeship program, we try not to get involved in the daily details of how you and your employer work together. The school system trusts both you and your employer to manage this professional journey.

4

Your success is up to you.

You must show commitment, be able to take instruction, and prove you are an asset to the team. By managing your work relationships and responsibilities, you’re taking the first steps to a successful career.

Accommodations

Disclosing your disability is voluntary. You should only disclose your disability if/when you feel comfortable and when you need to request a reasonable accommodation. If you need help, scan the QR Code or click here for additional resources.

Becoming an Employee

What is my employer’s role?

Assign a mentor/coach to support, advise and guide you

Provide an opportunity for you to work a minimum of 450 hours throughout the school year.

Share a training plan to help you learn the skills needed for your job

Set clear guidelines and training on safety rules and expectations.

Provide quarterly feedback to let you know what you’re doing well and where you can improves.

Make your learning environment a place where you can feel safe from harm, bullying or abuse.

Questions about workplace safety?

Safe Work is Rewarding Work

To help protect yourself, you should:

Report unsafe conditions; Wear all safety gear required to do your job; Follow the safety rules; and, Ask questions.

Gaining a Mentor What is the role of a mentor?

Stepping into my role as an apprentice has been a great honor. I feel I’ve matured a lot and built up a lot of confidence in myself and my ability as a future CNA.

Imagine having a helpful guide on your journey to becoming great at your dream job. That’s what a mentor is! They’re like your personal coach in your career adventure. They give you advice, share their knowledge, introduce you to important people, and help you get better at what you love doing.

Listen and Advise

Lamisah Hassan, CNA Student Apprentice

Becoming a Mentee What is my role?

Watch this short video for TEN TIPS on how to be a successful mentee.

Your employer pays your wages and agrees to assign a mentor to you while on the job. That’s a big investment in you!

Be flexible and have fun!

Be responsible for your own learning.

Take initiative and ask for guidance.

Be appreciative of their support

Respect your Mentor’s time.

Be prepared for meetings

Apprentice Tips How can I be a great employee?

You’ve got this! If you are excited about your new role and ready to learn, you’re already winning Use these simple tips to guide your actions as you’re learning to become an employee and skilled worker.

Follow the Golden Rules

1. Conscientiousness is showing that you care about every aspect of your job.

2. Appropriateness is knowing what’s appropriate in different situations.

3. Emotional Intelligence is being aware of your own emotions, as well as other people’s feelings.

4. Ethical Behavior is acting honorably or, in other words, playing by the rules.

5. Courteous & Polite is being friendly, nice, and well-mannered.

Tips for Managing Tasks

5 Question Framework

Be sure you can answer all five of the following questions before you begin a task. If you’re unsure about anything, ask for clarity.

1. What I am supposed to do?

2. How long should it take?

3. When is it due?

4. Do I know how to do it?

5. Do I have the resources or tools I need?

Take comprehensive notes.

Ask yourself the 5 Question Framework.

Get clear deadlines.

Request an example or demonstration when necessary.

Check in to make sure you are on the right track.

Leave any fear of “stupid questions” at the door.

Apprentice Tips How do I handle conflict?

Conflict can be good or bad depending on how we learn to deal with it. Handle a small conflict as soon as possible so it doesn’t get worse. Conflict is a normal part of life!

Communicate Openly

Expressing how you feel about the situation and sticking to the facts will let the other person know you’re genuine in your actions. Stay focused on the problem at hand.

Actively Listen

Listen to what the other person has to say, without interrupting. Active listening is a skill that you can learn and practice

Discuss Options

Talk over the options, looking for solutions that benefit everyone Do not feel pressured to come up with one answer immediately. Bring in an objective third party for ideas, if necessary.

End with a Win-Win Solution

This is the ultimate goal to agree on an option that benefits both sides to some extent When one party wins by aggressive behavior or simply gives in, someone is losing. And that means you do not resolve the underlying causes of the conflict.

Know When to Seek Help

If you cannot resolve conflict on your own, reach out to your supervisor for help. If the problem continues, contact your HCPSS coordinator.

First Day ToolKit

Make a great first impression

Put your checklist in Notes. For an easy way to access your checklist when you need it most, copy and paste it into your phone in Notes.

Be Proud Relax Do your Research

Getting an apprenticeship is a huge achievement, so you should feel really proud. It’s easy to doubt yourself, but you weren’t ‘just lucky’ you have earned this!

This is easier said than done You will probably be feeling a mix of emotions: excitement, anxiety, relief and fear Relax, do your best but don’t try to be perfect.

Prepare your uniform or know your company’s dress code ahead of time.

Pack everything you need for your first day ahead of time. If you’re unsure what paperwork or tools you’ll need, ask your employer.

Plan to arrive 10 minutes early, taking into account traffic and parking time.

Review your orientation material before your first day

Take lots of notes.

Smile and say “thank you”. A positive attitude can make a big difference in how others perceive you

It will always look great on your first day if you walk into your new job with some understanding of the company Do your research it will not go unnoticed!

FIRST DAY CHECKLIST

Arrive at least 10 minutes early.

Bring a notepad and pen to take notes.

Introduce yourself to your coworkers.

Make eye contact and shake hands.

Listen and learn from coworkers.

Ask questions if unsure about something.

Stay focused and avoid distractions

Be honest about your skill level

Be open to learning new tasks

Show initiative and look for ways to help.

Follow instructions and be patient.

Don’t be afraid to ask for help.

Don’t worry when you make mistakes.

If you finish early, ask what you can do next.

Ask to help others.

Ask for extra projects.

Be enthusiastic.

Ask how you did.

Ask what you did well.

Ask what you can do better. Expect mistakes and learn.

Store the toolkit on your phone.

Notes will scan and store images

Scan the pages of the First Day Toolkit and save them on your phone.

If something is unclear to you, it is likely others are confused. Shows you care and helps you learn

Gives you confidence

Who will be my boss and my mentor?

What are my most important tasks?

How will you evaluate my performance?

How can I be most helpful?

What benefits will I receive?

What is your holiday policy?

When should I take breaks?

Whom should I be sure to meet this week?

It’s your job to let your supervisor know when you’re ready for another task. Speak up and ask for your next project.

Be prepared to answer questions about yourself.

Remember that it’s okay not to know everything on your first day.

Be yourself, stay confident, and embrace this exciting new opportunity!

What should I do with my phone?

Who do I talk to about concerns?

Who do I call if I can’t to come into work?

What is my most important task? Can

Prepare and practice a short introduction about yourself, talk about your interests, skills, and why you’re excited about the apprenticeship

FAQs

You are required to submit your hours through the online apprenticeship app/website that will be provided to you. It is important that you submit your hours on time so that we can track your progress and help make sure you’re on track for completion.

The Apprenticeship Maryland Program is designed to help you reach graduation requirements and set you on a career path after graduation. If you are unable to complete your apprenticeship, you will be required to meet with your employer, school counselor, and the program coordinator to determine how to proceed

While you can always change your mind about your chosen career pathway, you will not be able to start a new apprenticeship position once the program has begun. Apprenticeships have strict guidelines to ensure you receive the best possible training. Additionally, acceptance into the program is highly competitive and spaces are limited.

Apprenticeships offer a progressive pay wage which means your employer is required to compensate you as you progress through the program. Specific pay raise schedules vary by occupation and company Your manager will review your pay wage benchmarks with you at your employee orientation

Depending on which program you are enrolled in, you may earn college credit on a course-bycourse basis. Some programs offer college credit upon completion of the entire program, such as electrical.

What tasks will I be expected to perform on my first day?

Your tasks on the first day will vary depending on the workplace and the specific role you’ll be undertaking. Typically, you can expect to receive guidance and supervision from a mentor or supervisor as you familiarize yourself with your duties.

Am I done once the 450 hour requirement is completed?

The program is a school-year commitment. Your apprenticeship will continue even if you have met your 450 hours. Students who are enrolled in registered apprenticeships will require 2,000 OJT hours.

Will I earn a certification while in the program?

All students will receive a Certificate of Completion and a graduation cord from the Maryland Department of Labor Some of the positions will lead to certification before graduation, such as Certified Nursing Assistant, Child Care Specialist, and Information Technology. Other positions may be working toward licensing and/or certification at the end of a 2-3 year program, such as electrical and cosmetology/barbering.

Can I work more than 20 hours a week?

Yes, you are required to work a minimum of 20 hours a week. However, students may choose to work full-time if they elect to take their English and Math at Howard Community College or with the Innovative Pathways Program through evening school.

What happens when I graduate?

You should anticipate full-time employment. Be sure to discuss opportunities with your employer.

Contact Worksheet

Networking helps fill 85% of positions. Keep in touch with your supervisors and coworkers.

Use this space to keep track of important contacts You’ll want to make sure you can keep in contact with supervisors, coworkers, teachers and other students in the program

NAME/ROLE

More and more, students, workers, and employers are seeking new ways to pursue employment and success that involve other education and training pathways.

Student Commitment

CONGRATULATIONS

for being selected to participate in the Apprenticeship Maryland Program

Student Commitment

I pledge to put forth my best effort to meet all the requirements of the program I promise to approach my responsibilities on the job with enthusiasm and dedication, striving to learn and grow each day I am eager to embrace this new role and make the most of this valuable opportunity to build a foundation for my future career.

Student Signature

The HCPSS Apprenticeship Team

Email: apprenticeship@hcpss.org

Stephanie Discepolo

Office: (410) 313-7493

Cell: (443) 774-4202

Amanda Malone

Office: (410) 313-1577

Cell: (443) 535-1497

APPRENTICESHIP MARYLAND PROGRAM

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