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RentalOwner Magazine

August 2018

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t h e

v o i c e

o f

t h e

r e n t a l

h o u s i n g

i n d u s t r y

Protect Your Property SDCAA 5675 Ruffin Road, Suite 310 San Diego, CA 92123

Inside This Issue:

Meet Your New Chief of Police Federal Subsidies for ADA Repairs Low-Cost Advertising Marketing Your Property: Ramona

Use an SDCAA member first!

Turn to page 53 for a list of SDCAA supplier members.

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CONTENTS PAGE

5 9 17 23 44 47

Fires in Southern California Wildfires are a year-round threat in southern California. Taking these steps now can help you prepare for an emergency, protect your property, and know how to respond. Low-Cost Advertising: How to Maximize Your Craigslist Apartment Listing Take full advantage of low-cost advertising by employing these highly effective techniques to bring attention to your Craigslist listing. Meet Your New Chief of Police: David Nisleit Gain insights on important safety and security measures from the new San Diego Chief of Police, David Nisleit. A San Diego native, Chief Nisleit shares his insights on issues facing property owners.

page 17

Inside

your association 31 Honor Roll/Welcome New Members 32 Education Calendar 51 Property Managers Directory 53 Supplier Quick List Directory 56 Advertiser Index

Multifamily Fee Survey 2018 SDCAA's annual Multifamily Fee Survey tracks the fees accessed on multifamily properties throughout the San Diego region. Marketing Your Property: Ramona Make your property in Ramona stand out to potential residents by focusing on the outdoor recreation, restaurants and local flavor of this growing community. $20,000 in Federal Subsidies for ADA Repairs Are you leaving money on the table? Find out if you qualify for federal subsidies when making ADAcompliant repairs to your property.

Columns

3 President’s Message 4 Executive Director's Message 11 Local Legislative Update 13 State Legislative Update

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SDCAA OFFICERS

President Christian Davis, Pinnacle Property Management Services President Elect Scott Cook, CPM, SVN Asset Advisory Group Vice President Kendra Morris Bork, Cambridge Management Group, Inc. Secretary Lucinda Lilley CAPS, CPM, GRI, FBS Property, AMO Treasurer Nichole Lawhon, apartments.com Legislative Steering Committee Chair John Modlin, Independent Owner Immediate Past President Christine La Marca, The Kevane Company Inc.

SDCAA DIRECTORS

Aiesha Blevins, Greystar Carol Crossman, Independent Owner Melissa Deen, Sunrise Management Company AMO Robin Duma, HG Fenton Company Mark Feinberg, Heinz & Feinberg and Law Offices of Richard C. Alter Jeff Hickox, CPM, RG Investment Real Estate Services, Inc. Lucinda Lilley, CAPS, CPM, GRI, FBS Property, AMO Jay Lopeman, BG Multifamily Gail Miller, Lincoln Military Housing Rick Snyder, RA Snyder Athan Ranglas, R & V Management Corporation Kurt Sullivan, Douglas Allred Company Craige Walker, Independent Owner​

HONORARY LIFE ADVISOR G. Wesley Harker

RentalOwner Magazine MAGAZINE STAFF Publisher Alan Pentico, CAE, Executive Director Advertising Marlen Descargar, Events/Admin Assistant Managing Editor Olivia Galvez, Director of Operations Editor Lindsey Lee, Marketing Coordinator Design & Layout Marc Shanahan SDCAA EDITORIAL ADVISORY BOARD Melissa Deen, Sunrise Management Company, AMO-Chair Melissa De Marco, FBS Property, AMO-Vice Chair Albert Sanchez-Alvarez, Innovative Pest Solutions Etta Smith, Generation Contracting & Emergency Services, Inc. Tanya Sprague, ServPro of San Diego City SW RentalOwner Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the San Diego County Apartment Association (SDCAA). The magazine is published monthly and is provided to SDCAA members only. The views expressed in these articles are the authors's and do not necessarily represent those of the SDCAA or SDMHC. All rights reserved. Materials may not be reproduced or translated without prior written permission by the publisher. For more information on the SDCAA or rental management information contact the SDCAA at 858.278.8070 or visit www.sdcaa.com Advertisers - These firms are as anxious to please you as you are to patronize them. We do not guarantee or endorse the products or services of any of the advertisers, but we would like to assist both readers and advertisers in maintaining a continued vote of confidence and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.

SDCAA STAFF

Alan Pentico, CAE Executive Director apentico@sdcaa.com 858.751.2213 Olivia Galvez Director of Business Operations/Operational Advice ogalvez@sdcaa.com 858.751.2217 Molly Kirkland Director of Public Affairs/Operational Advice mkirkland@sdcaa.com 858.751.2200 Mike Nagy Public Affairs Manager mnagy@sdcaa.com 858.751.2214 Kelly Puppione Education & Events Manager kpuppione@sdcaa.com 858.751.2209 Kim Zebroski Membership Representative kzebroski@sdcaa.com 858.751.2220 Marlen Descargar Events/Admin Assistant mdescargar@sdcaa.com 858-751-2219

Our Address

5675 Ruffin Road, Suite 310, San Diego, CA 92123 SDCAA Office San Diego: 858.278.8070 Toll Free: 888.762.7313 Fax: 888.871.5229 sdcaa.com

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Bridget Lucenay Membership Sales blucenay@sdcaa.com 858-751-2208 Lindsey Lee Marketing Coordinator llee@sdcaa.com 858-751-2218

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Christian Davis

Pinnacle Property Management Services

2018 SDCAA President

T

Don’t worry, even if you don’t play golf you can still help us support Veterans Village of San Diego. Sponsorship opportunities are still available, allowing you to meet with participants while showing your commitment to SDCAA.

he multifamily housing industry is facing many obstacles this year. From Proposition 10 to rent control in National City, the upcoming election is bound to have a lasting impact on property owners and managers throughout southern California.

In addition to our support of the local community, we take time to celebrate our colleagues and peers who have dedicated their careers to the multifamily housing industry with the Mark of Excellence Awards Ceremony held at the Viejas Casino and Resort.

While we focus our attention and efforts on the legislative battles at hand, we shouldn’t forget what we’re fighting for—our community. Not only do we fight for the future of our community, but we support it and celebrate it throughout the year.

You don’t want to miss out on this opportunity to celebrate with your industry peers. Be sure to get a seat with a view and reserve your seats today.

SDCAA is quickly approaching the 99th anniversary of its founding, and as with all passing years, we’d like to take time to reflect on our accomplishments and contributions. Over the many decades, there have been many accomplishments made by the SDCAA and its members. Formed in response to trash collection fees in 1919 to the rent control battles of the 80s, we have been the voice of the rental housing industry throughout San Diego County, Imperial County, and Riverside County. That tradition continues today with our advocacy efforts that take place in city hall, Sacramento, and Washington, DC. While we are proud of our storied history, we are also proud of our continuing contributions to the San Diego region, especially with our annual Charity Golf Classic. This year the Charity Golf Classic will be on September 27, 2018, at Coronado Municipal Golf Course to benefit Veterans Village of San Diego. The event includes a catered lunch and dinner reception with a raffle. Not only does the raffle give you a chance to win great prizes donated by our generous members, but the proceeds will support local veterans.

Even though it is necessary to defeat Proposition 10, we need to take the time to give back to our community and celebrate the many achievements of our members. I look forward to celebrating with you at the Charity Golf Classic and the Mark of Excellence Awards Ceremony.

CONTRIBUTE TO

The SDCAA Industry Defense Fund

Online at sdcaa.com Call (858) 278-8070 Mail Checks to

San Diego County Apartment Association 5675 Ruffin Rd, Suite 310, San Diego, CA, 92123 Write “Industry Defense Fund” in The Memo Field

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Alan Pentico, CAE From the SDCAA Executive Director Brushing up on Knowledge

A

s Californians, we see news of the housing crisis in the news every day. As members of the rental housing industry, we are critical partners in alleviating the housing shortage. Our members actively contribute to the housing supply by providing residential rental homes throughout San Diego County, Imperial County, and Riverside County. Unfortunately, many groups believe that housing providers are part of the problem, and seek legislative solutions that endanger our ability to provide housing. Most notably, we see this with the rent control initiative on the November ballot in National City and the proposed addition of Section 8 as a protected source of income heard by the San Diego City Council at the end of July. A proponent of rent control in National City, Rafael Bautista, was quoted in the San Diego UnionTribune as saying, "if National City’s measure passes, it is only a matter of time before it [rent control] spreads around San Diego County." This quote exemplifies the reason that we are calling on our members throughout the region to lend their full support to defeating the rent control initiative in National City. In addition to the initiative to

bring rent control and stronger just cause ordinances to National City, the San Diego City Council will consider adding Section 8 and other forms of housing assistance to the definition of a protected source of income. If this measure passes, it will effectively create a mandate for landlords to accept Section 8. Participation in Section 8 will no longer be voluntary, and owners or managers will be required to accept Section 8 income and comply with all the procedures associated with the program. SDCAA staff spent the month of July meeting with council members to share our concerns regarding this proposed measure. While at press time, we don't know what the outcome will be of the hearing on July 31, we are certain that we will continue our all-out efforts to protect our members from over-regulation. In addition to attending meetings and hearings at City Hall, SDCAA hosted our annual Reverse Trade Show. This popular event brings together property management companies and suppliers to raise funds for the SDCAA-PAC. The Reverse Trade Show is a unique event that brings together property management companies and supplier members with the intention of new relationships for growth and success while also benefiting the SDCAA-PAC.

As you return from your summer vacation and enjoy the remaining days of summer, it’s vital for you to remember that the November election will be here before you know it. I need to be clear: rental property owners and managers are facing increasingly tough legislative challenges. While the SDCAA will continue our legacy of advocacy and education, we are calling on our members to join the fight by donating to the Industry Defense Fund. Your contribution will support our efforts to fight legislative attacks against the industry.

CONTRIBUTE TO The SDCAA Industry Defense Fund

Online at sdcaa.com Call (858) 278-8070 Mail Checks to

San Diego County Apartment Association 5675 Ruffin Rd, Suite 310, San Diego, CA, 92123 Write “Industry Defense Fund” in The Memo Field

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Fires in Southern California: Better Safe Than Sorry! By: Tanya Sprague, SERVPRO® of San Diego City SW

Though so many people think fire season is in the late summer and fall, southern California’s fire season is year round. There is an emphasis on continually being prepared and following the right procedures when faced with wildfires. In June, a vegetation fire in the lower hills of Del Cerro and College area North of Interstate 8 closed down the freeway for more than four hours and threatened homes in the area. Much of California is vulnerable to fires due to the climate and landscape. There is a need for vigilance to clear brush, keep vegetation from becoming dry, and creating defensible space, especially in hot dry conditions such as these and Santa Ana Winds. Fires can occur anywhere at anytime. As the state grows, areas at high fire risk are also the areas with a growing population density.1 Here are the quick statistics of SDCAA Counties: County

Miles²

Population

Imperial

4,282

180,000

Riverside

7,303

2,361,000

San Diego

4,526

3,300,000

© Ratpack2 | Dreamstime.com

“It is important to understand that as soon as a fire threat is presented, get everything ready to go and prepare to leave immediately. During an evacuation, by the time personnel knock on your door, that means leave, not prepare to leave.” Captain Joe Amador of SDFR “Just because we are in the city, doesn’t mean that we aren’t susceptible.” Captain Joe Amador of SDFR

Be Prepared Preparing for fires is simple and straightforward. Do it now to avoid panic and confusion in the moment.

1

Have A Plan: Keep your Emergency Ready Profile for your business or Family Disaster Plan for your home in a place where you can easily find it. These are clear, concise, digital or hard copy plans will help you identify key contacts and your evacuation plan.

2

Have Evacuation Kit/Box Ready: Don’t forget, your emergency kit should include water, non-perishable food, a firstaid kit and medications. Review the needs of your family to make sure you have all necessary items.

3

Defensible Space: San Diego Fire & Rescue Station 45 and

Captain Joe Amador emphasized the importance of defensible space. California state updated the law in 2005 to require 100 feet of defensible space separating the property from any tree canopies and vegetation. Vegetation should be cleared of any dry materials. This includes vegetation on the surrounding slopes and hills of the property. Dry winds can carry sparks that ignite vegetation and increase the square footage of the fire, impacting homes and communities.

4

Property Maintenance: Keep eaves, gutters, roofs, and property cleared of dry brush, needles, and leaves that could easily ignite from a spark. Any vegetation that does exist around the property needs to be watered on a regular basis.

5

Smoke Alarms: Federal law in conjunction with California state updated Senate Bill 745 in July 2014 stating that all smoke alarms are to have a nonreplaceable, non-removable battery capable of powering device for a minimum of 10 years. All alarms should be checked yearly to verify they are in working order; the responsibility is on the owner and property manager,

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not the tenant. Additionally, commercial alarms are set up to notify local fire authorities within minutes of activation.

6

Fire Extinguishers: “Fire extinguishers are the first line of defense against a fire. Fires grow up very quickly when they start and a portable extinguisher is a safeguard, to get the fire under control very quickly in the first 15 seconds,” President of Metro™ Fire & Safety, Janet McCormack stated. She also shared that “portable fire extinguishers should be serviced every year. Though the chemicals in the tank do not go bad, servicing is to make sure these chemicals are free flowing and internal mechanisms work properly.”

“Since [fire extinguishers, fire sprinklers and smoke alarms] are regulated, it is vital for property managers to regularly follow through on the service equipment and instill these safeguards. There is a loophole with insurance companies, if an event should occur and it is found that the alarms were not maintained to proper working standards, insurance claims may not be processed due to negligence. [Property] managers, managing properties for homeowners need to take the same precaution as that of a commercial property.” Janet McCormack

Evacuations It doesn’t matter if the fire is residential, commercial or a wildfire, it is important to evacuate with your emergency kit according to your emergency plan. No one should ever fight a fire that is taller than they are or that has a lot of smoke. Smoke kills, if you can’t see where you need to go, exit immediately and get out. At this point you are only breathing in toxic vapors. The Aftermath After the flames are extinguished and you are allowed back into the property, it will be overwhelming to see what was ravaged by flames, smoke, and the water used to stop the fire. The first 48 hours after fire damage can make the difference between replacing and restoring your items. There are some important things to remember at this point: • Contact a trusted professional to assist with recovery. • Contact your insurance company to start the claims process. • Don’t touch anything without gloves; the oils from our hands can cause permanent stains. • Wear a mask to keep the soot out

of your lungs. • Limit movement within the property to prevent soot from being embedded in the flooring. Lay down clean towels on high traffic zones. • HVAC systems will need to be cleaned and checked for damage. San Diego Fire & Rescue will provide you with a recovery handbook, The Red Guide to Recovery, to help you through this process. There will be a backdraft of emotions sweeping over everyone and it will take time to process your loss. Taking the right steps ahead of time is the best possible way to prevent the devastating effects of fires. SERVPRO of San Diego City SW, is a professional emergency services and restoration company. Call Tanya Sprague at (619) 909-6377 for details. 1. http://bit.ly/2mDT4KJ

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Fire Sprinklers: In 2010, through the efforts of the National Fire Protection Association, California adopted new building codes that mandated sprinkler systems be installed into one-bedroom and two-bedroom homes. They are required in business and commercial properties. The law also states that on commercial properties these systems must be checked annually and inspected every five years.

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Low-Cost Advertising: How to Maximize Your Craigslist Apartment Listing By Ashton Barbour, Fairfield Residential

With so many advertising sources for apartments out there it is difficult to determine what sources will be the most effective for you at the lowest cost. Of course, everybody wants to be able to spend nothing to reach their occupancy goals. Using free listing services can be highly beneficial if you’re willing to invest the time in making your listing look as good as possible. Craigslist may be the one everybody knows the most and people typically experience drastically different results. Craigslist has a reputation for being untrustworthy and full of scams which is why it is so much more important that you create a trustworthy listing for your apartment. Now I know you’re wondering, “Well how do I do that?” Let’s start with your headlines. When creating a headline, make sure you don’t have any characters or multiple exclamation marks. That makes your listing look like a scam. Make sure you are straightforward, and you provide the necessary information someone is looking for, so they want to click your listing. Additionally, make sure it is enticing as you want people to click your listing amongst the

multiple other ones they are searching. “Newly Renovated North Park 2 Bedroom Apartment with AC” This headline is simple and direct. You want your headline to feature an amenity (AC), location (North Park), floorplan specifying whether it’s a condo, apartment, townhome, etc. (2 Bedroom Apartment), and a small detail about the apartment (Newly Renovated). Another example: “Charming 1 Bedroom Condo in Encinitas near Moonlight Beach with In-Home Washer/Dryer” Now the headline is not everything. Probably the most important thing is to make sure you have AT LEAST six photos. You want to be able to show the kitchen, bedroom(s), bathroom(s), and living room at a minimum. Other things you may want to feature is closets, patio/ balcony, and parking situation. Bonus points if you can provide a photo of the floorplan. Kitchens are the highest performing photo on any listing so make sure you always put the kitchen first and invest time into taking a great photo! No out of focus photos or bad lighting. Open the windows and try to capture the apartment

with natural light if possible. Bad photos can also make your listing look like a scam. Providing a bunch of information about the apartment is the key to making your listing appear authentic, genuine, and trustworthy. List price, square footage, deposit amount, application fees, special, pets allowed, and everything included in the rent like water, sewer, trash, parking spot. The more information you provide, the better the listing. People are more likely to schedule a tour if they feel like they have a good idea of the apartment. It’s all about the story you tell! Provide a brief description of the location. It should go without saying that you should include the address of the apartment. People want to know what the neighborhood is like where they are moving. Include nearby restaurants, bars, freeways, and parks. You don’t have to be an amazing writer to accomplish this. Just be honest! End with your call to action: call to schedule a tour/ viewing. Now go out and maximize those Craigslist listings!

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LOCAL

LEGISLATIVEUPDATE

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Rent Control initiative qualified for National City Ballot

On July 5, the San Diego County Registrar of Voters announced that a proposed National City initiative that would impose rent control on rental properties located in the city qualified to be placed on the city’s November ballot. Because of the Registrar’s announcement, National City decided to drop its lawsuit it filed against the measure in May. Last May, supporters of the rent control initiative submitted signatures to place the measure on the city ballot. National City filed a lawsuit soon after to declare the proposed measure invalid because it violated state law. But after the Registrar’s stated the initiative had qualified, National City said it would dismiss the lawsuit and vote on July 17 to decide if it should place the proposed initiative on the November ballot or to adopt the initiative. The city council seemed inclined to let city residents decide in the election rather than vote on the initiative themselves. If approved, the rent control measure would cap all rent increases to five percent a year, require landlords to provide relocation assistance when

removing units from the rental market before a landlord can terminate or evict a tenant. The SDCAA is working to defeat the measure in November. The SDCAA also is forming a regional strategy and monitoring to see if rent control discussions are taking shape in other cities throughout the San Diego region. Rafael Bautista, with San Diego Tenants United who asked the San Diego City Council to adopt an emergency rent control ordinance in April recently commented that if National City adopts rent control, similar measures could proliferate in cities throughout the San Diego region. The SDCAA asks members that have rent controlled units in other cities to contact the SDCAA. We want to hear your stories of how rent control has affected your rental properties. If members learn about proposed rent control measures in their city, they should call the SDCAA immediately at (858) 278-8070. The SDCAA will provide more updates in the future.

Proposed “Source of Income” ordinance advances to SD City Council

On June 27, the San Diego City Council’s Smart Growth and Land Use Committee forwarded a

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proposed code amendment that would make it illegal for landlords to discriminate against tenant applicants who use Section 8 vouchers or other housing subsidies. The San Diego City Council will hear the amendment. SDCAA staff and members that testified at the committee hearing asking the committee not to support the proposed amendment. The SDCAA has long promoted to landlords to consider having tenants with Section 8 vouchers as a voluntary option but opposed any effort making accepting residents with Section 8 a requirement. Staff and members contended what discourages many landlords from participating in Section 8 and other housing programs requirements is the cumbersome and bureaucratic process, not the tenants themselves. Delays in processing paperwork and inspections cause many landlords to wait long periods of time before they receive their rental payments. Members also expressed deep concerns that the proposal could lead to a sharp rise of housing discrimination claims filed against landlords. Despite the concerns raised at the hearing, the amendment proceeded to the city council under city law in a 2-2 tie vote. Councilmembers Georgette Gomez and David Alvarez voted to support while Councilmembers Scott Sherman and Lorie Zapf voted to oppose it. Shortly after the committee vote, the SDCAA scheduled meetings with Councilmembers and their staff to share concerns with the proposal. At the time this article was written, the San Diego City Council was expected to vote on the proposal on July 31.

Encinitas' legal troubles could continue with the adoption of a housing plan

In June, the Encinitas City Council narrowly adopted its first ever housing element after a marathon eight-hour city hearing. But, the council’s action could expose Encinitas to more legal problems in the future. In a 3-2 decision, Councilmembers Tony Kranz, Mark Muir, and Joe Mosca voted yes with Mayor Catherine Blakespear, and Councilmember Tasha Boerner Horvath voted no to accept its housing element. But, as the Encinitas Council adopted its housing element,

it also removed two proposed higher-density housing sites from its inventory of potential housing projects leaving the city with less than the 1,600 affordable housing units required to comply with state housing requirements and as recommended from the city’s outside legal counsel. The decision leaves the city in violation of state rules requiring that 50 percent of the possible sites selected for development be vacant and increases the possibility that the State’s Department of Housing and Community Development could rescind its certification of Encinitas’ housing plan. The action leaves the city vulnerable to its ongoing legal problems. The lawsuits were filed separately by the Building Industry Association (BIA) and San Diego Tenants United both contending Encinitas is not complying with state’s housing element requirements. In April, San Diego Superior Court Judge Ronald Frazier decided to postpone a hearing on two lawsuits filed against the city until November 13 to give Encinitas voters the opportunity to vote on the proposed housing element on November 6. However, Judge Frazier also ordered Encinitas to attend a hearing on August 17 to provide evidence that it is proceeding with its housing element on the November ballot. By removing the two housing sites from the housing, the judge might be inclined to allow the pending lawsuits against the city to move forward, render a decision against the city, or lead to more lawsuits filed against the city. The SDCAA will provide another update after the August 17 hearing.

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California

CAPITOL NEWS The Legislature is currently on summer recess and will return August 6th to wrap-up the legislative year that ends August 31st. SDCAA and the rental housing industry faced a number of very difficult bills that sought to significantly alter the way you do business in the state (these bills were previously reported on in the last few issues, so I won’t go into detail). Fortunately, through our efforts, these bills were either killed and/or significantly amended so as not to affect the industry in a meaningful way. So we will focus on the remaining bills we are working on and a little overview of the state budget that was passed on June 15th.

Costa-Hawkins

The Assembly Housing and Senate Judiciary Committees held an informational hearing on Proposition 10, the initiative to repeal the Costa-Hawkins

Rental Housing Act. The hearing consisted of three panels of three, support, opposition and informational. The opponents testified to the fact that If CostaHawkins is repealed; cities will be authorized to apply rent control to single-family homes and new multifamily housing. They’ll also be able to make rent caps permanent, even after changes in tenancy.

These policy changes would reduce the existing stock of rental housing, increase rents in neighboring communities, and increase blight and homelessness. While the committee room was crowded and overflow rooms were needed, the hearing itself was lacking in legislative representation. The hearing was purely informational number one, and many legislators already heard the arguments for and

against earlier in the year when AB 1510 was defeated. Still, it was interesting to note that spirited support for and against is alive which should lead to vigorous campaigning this fall as electionday nears.

Budget

The budget bill was passed on June 15, thereby meeting the Constitutional deadline and meeting the requirements of Proposition 25 that suspended legislators’ pay if a budget is not enacted on or before the constitutional deadline. The budget both stores some of the state's windfall in its rainy day fund, and increases spending on assistance for people living in poverty as well as programs combatting homelessness. The surplus is the state's largest since at least 2000

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California's nearly $200 billion total budget includes $138.6 billion in general fund spending, $57.1 billion in special funds that must be spent for specific purposes and $3.9 billion in money from bonds. The budget, which boosts spending 9 percent for the fiscal year beginning July 1, was approved with support mainly from Democrats.

Governor Brown and the Legislature are using that windfall to fill the rainy day fund to the maximum allowed under the state constitution and boost other savings, producing $16 billion in total reserves. Nearly $14 billion of that will be in the rainy day fund, which can only be spent during a budget emergency caused by a natural disaster or a decline in revenue.

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Emergency Aid Block Grants for Homelessness. The budget includes a one-time allocation of $500 million for block grants to local governments to fund a variety of homelessness services—such as shelter services, rental assistance, outreach, and construction of affordable housing. $150 million of the grants is divided among the state’s 11 most populous cities based on their homeless populations. The remainder is divided among Continuums of Care—local entities that administer housing assistance programs with a particular area, often covering a county or group of counties—roughly based on their homeless populations. No Place Like Home. The budget package places the No Place Like Home (NPLH) program before the voters for their approval at the November 2018 election. In 2016, the Legislature created the NPLH program to construct and rehabilitate permanent supportive housing for those with mental illness who are homeless. The program authorizes the issuance of bonds backed by personal income tax revenues raised under the Mental Health Services Act (Proposition 63 of 2004). Before these bonds can be issued, the state must complete a validation process whereby the courts determine whether issuance of the bonds is legal. The validation action is pending. If NPLH is approved by voters, the state would be able to issue the bonds without going through the validation process. Other Funding for Homelessness. The budget also includes a

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collection of homelessnessrelated funding augmentations for outreach, mental health services, and assistance targeted to CalWORKs families, seniors, youth, and victims of domestic violence. These augmentations total $109 million in 2018 19. More detail on these augmentations can be found in the “Health and Human Services” sections of this report.

Legislation

SB 1427 (Hill) – requires landlords to accept Veterans Affairs Supportive Housing (HUDVASH) vouchers and prohibits discrimination in housing accommodations based on military or veteran status and defines as a source of income which cannot be refused under the Fair Employment and Housing Act (FEHA). SDCAA took a supportif-amended position on the bill requesting that it apply only to landlords who already accept Section 8 vouchers. Public Housing Authorities (PHAs) – the entities that administer housing assistance programs such as HUD-VASH – lack the resources and funding to efficiently administer the Section 8 program. They note that because PHAs are required to certify that any potential rental units are inspected to ensure that they meet certain basic health and safety criteria, this inspection process could lead to delays in renting a unit, and thus lost revenue for landlords and property owners. Additionally, if any deficiencies are discovered in the inspection process, then repairs to the units would need to take place before it could be rented to a HUD-VASH voucher recipient, ensuring

further delays. SB 1427 requires property owners to participate in the voluntary VASH program and adhere to all of the program’s rules and regulations regardless of their desire to participate in what is a voluntary program. The bill forces owners to contract with the federal government, whether they want to or not. SDCAA suggested amending the bill to require those landlords that already accept Section 8 vouchers to accept HUD- VASH vouchers since they have already gone through the certification process and meet all the PHA’s criteria for participation. We also noted that SDCAA continues to actively support regional efforts to house the homeless. In 2016, SDCAA established a goal to encourage members to help house 200 homeless veterans. Since then, SDCAA continues to partner with local government, housing authorities, community organizations and more to assist in efforts to get homeless individuals and their families into a stable environment. To accomplish this task, the

San Diego Housing Commission provides incentives for landlords with properties in the City of San Diego. Incentives include preinspections of units; payments of $500 for the first apartment rented to a homeless family or individual and $250 for each additional unit; a contingency fund to help landlords cover expenses upon move-out; and more. We believe this is a better approach than forcing landlords to participate in a voluntary program in which they may not want to participate. We are still working on the bill seeking amendments to address SDCAA's concerns. SB721 (Hill) – SDCAA Oppose Establishes minimum inspection requirements for the exterior elevated elements, including balconies and decks, of buildings with three or more multifamily

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dwelling units. Specifically, the bill requires existing exterior elevated elements, as defined, in certain building, as specified, to be inspected at least every 6-years by certain licensed persons, to determine that the exterior elevated elements and their associated waterproofing elements are in a generally safe conditions, adequate working order, and free from any hazardous conditions, as specified. This bill also requires any identified repairs to be made within a designated timeframe and provides penalties for building owners who do not complete the required repairs. SDCAA is still concerned with some aspects of the bill regarding the exclusion of some inspectors from doing the work and that a licensed contractor cannot bid or do the work if they do the inspection. AB 2219 (Ting) – SDCAA Support – Requires landlords to allow a tenant to pay rent through a third party, subject to specified limitations.

• Specifies the language of a form acknowledgment that landlords may, but are not required, to provide for use by third parties when rent is tendered to a landlord on behalf of a tenant. • Provides that failure by a third party to provide a signed acknowledgment to the landlord or landlord's agent shall void the obligation of a landlord or landlord's agent to accept a tenant's rent tendered by a third party. • Allows a landlord or the landlord's agent to require a signed acknowledgment for each rent payment made by the third party, and to agree with the third party that one acknowledgment shall be sufficient for when the third party will be making more than one rent payment during a period of time. • Clarifies that none of these provisions shall be construed to require a landlord or landlord's agent to enter into a contract in

connection with a federal, state, or local housing assistance program, including, but not limited to, the federal housing assistance voucher programs under Section 8 of the United States Housing Act of 1937 (42 United States Code (U.S.C.) Section 1437f). • Clarifies that none of the above provisions enlarge or diminish a landlord's or landlord's agent's legal right to terminate a tenancy, nor are intended to extend the due date for any rent payment or require a landlord or landlord's agent to accept tender of rent beyond the expiration of the 3-day period to pay or quit under Code of Civil Procedure Section 1161(2). • Clarifies that none of these provisions shall be construed to prohibit the tenant and landlord or agent to mutually agree that the rent payments may be made in cash or by an electronic funds transfer, so long as another form of payment is also authorized that is neither cash nor electronic funds transfer.

• Requires a landlord or landlord's agent to allow a tenant to pay rent through a third party, except there is no requirement to accept the rent payment tendered by a third party, unless the third party has provided a signed acknowledgment stating that they are not currently a tenant of the premises for which the rent payment is being made, and that acceptance of the rent payment does not create a new tenancy with the third party. 16 | RentalOwner August 2018

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MEET YOUR NEW CHIEF OF POLICE, DAVID NISLEIT

By Albert Sanchez-Alvarez, Innovative Pest Solutions San Diego, with a population of 1.42 million, is the second largest city in California and the eighth overall in the United States. In cities of this size, it has become a common practice to conduct a nationwide search for the perfect candidate to fill an important position like that of Chief of Police. San Diego has chosen a different path by choosing someone from within its own ranks. Diego Police Department (SDPD), and his son is currently serving as Meet your new Chief of Police a patrol officer with the SDPD. David Nisleit, Chief Nisleit is a native of San Diego, having grown up in Rolando and Bay Park. With much pride, he will make sure you know he is a Highlander, a graduate of Helix High School. His pedigree of public service spans three generations: his father retired as a Captain with the San

A 30-year veteran of the Department, he has served in various units, neighborhoods, and departments in the force, including Barrio Logan for seven years and Mid-City for 12 years. He also served in Narcotics, Sex Crimes, Homicide, and Special Events.

I met with Chief Nisleit to ask him some questions germane to the rental industry. In the past, we have called the non-emergency line and asked for a police officer to our community. It has taken quite a while for them to show up. It would be interesting to know how many officers are working each shift and what should we expect as far as response time? Mrs. Bobbie Whiteside,

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Leasing Consultant at Agave Ridge Townhomes Chief Nisleit: This is a difficult question to answer as there is a myriad of variables at any one time that could affect the response time. The system as it is set up now reflects five levels of priority, which in turn dictates what is addressed first. Level 1 would be crimes in progress scaling down to a Level 5, which would be cold cases with little or no new information. There really is no good answer to this question. It would all depend on the situation and demands on our officers at that time. Most of us who grew up watching police shows as kids are familiar with the idea of a “beat cop.” Is this still the

paradigm? If so, how can a property manager seek out and foster a professional relationship with their patrol officer in their community and is this something you would encourage?

looking up your local command. This individual is a conduit of information from the force to them, to the community, on what is happening in the neighborhood and what to look out for. This is very important.

Chief Nisleit: This is the philosophy I’m trying to change here in the force. In the 80s this was the structure we worked with, I want to bring this concept back. It is important for you and your neighborhood police officer to know each other and to have a relationship. As for property managers, especially managers of a large property, it would be in their interest to reach out and contact the Community Resource Officer (CRO). Property Managers should know their CRO, and one can contact them by

Recently in Los Angeles there has been a rash of burglaries, believe it or not, in homes and apartments that were undergoing fumigation. Are you aware of this, is it happening here in San Diego, and if so how are you responding to this challenge? Kurt Schuster, Operation Manager at Innovative Pest Solutions Chief Nisleit: We are aware of this, and this too has happened in our city. This is where neighborhood watch and neighbors watching out for

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each other comes in as a strong deterrent. I would suggest residents and homeowners remove valuables for safe keeping. If the police are notified of the fumigation, a police patrol can make a point of driving by to check on things during his patrol, but we would need to know fumigation is taking place. Graffiti, some of these works are so elaborate and huge one would think it would have taken a lot of time to complete. How is that possible? And what should we do to help stop this? Lucinda Lilley VP, FBS Property Management, AMO® Chief Nisleit: Graffiti comes in three different camps: gang, artisan, and taggers. Most of the graffiti is not gang related, and it falls into the other two camps. The Department has a team dedicated to graffiti abatement, prosecution, categorizing, and identifying. The Graffiti Strike Force aggressively goes after these taggers and seek restitution and or prosecution. If your property is tagged call the department to send out the Graffiti Strike Force, they will take pictures and document the offense. The most important action one can take is to cover it up as soon as we have done our part.

Chief Nisleit: In the Starbucks situation those officers were put in a tight spot as the business manager was requesting these men to vacate. The police would have done this regardless of the person's race or color. As for the San Diego Police Department, I can say with confidence that we are well ahead of the curve on this. Training on situational awareness and Procedural Justice starts in the academy, continues in advance officer training, and we teach our officers how to recognize one’s bias. Training is always ongoing. San Diego is currently one of the safest cities for its size. Why do most people, when asked, seem to think crime is out of control? Chief Nisleit: San Diego is a very safe city. San Diego is enjoying tremendous ebb in crime. But because of the media reporting on crimes, all day long, one will see a crime that may not have been committed in our city or even our state, yet you see it, and thus you are aware of it. This is a matter of information overload and

perception rather than reality. How can property managers and landlords help? Chief Nisleit: Address issues like trash keep your properties clean, graffiti-free, beautify them, address noise, provide great service to your residents. Reach out and develop a relationship with your local officer and reach out to your CRO as well as have open lines of communications with your resident and fellow property managers around you. What would you like to say to our industry? We are one San Diego. One community. Seek out and foster a relationship with the force, we are here to help you and your community. If you need us, call us. You are our eyes and ears, and you can be a conduit of information from us to your community and from your community to us. It’s a partnership! Albert Sanchez-Alvarez is a San Diego native and active member of SDCAA.

Starbucks recently closed all of their stores to conduct training on everyday racism. Considering the events that have taken place around the country by other police agencies what proactive steps are you taking or planning on taking to assure our officers do not find themselves the subject of national news reporting? August 2018 RentalOwner | 19

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Did you know... SDCAA now has rental forms available through BlueInk?

This platform lets users review, sign and store documents securely online from any device. Additionally, SDCAA members gain access to documents on BlueInk's Human Resources digital library. Every SDCAA member now receives FIVE FREE signing bundles for SDCAA forms and the BlueInk Human Resources digital library.

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NO-COST Multifamily Solar Thermal Program Funded by the California Solar Initiative Do you own or manage a multifamily building with central water heating? The California Solar Initiative (CSI) Thermal program provides energy saving solar water heating systems at 100% no cost to qualifying PG&E, SoCal Gas, and SDG&E customers.

2 Solar

Collectors

Transfer 1 Heat Liquid Pump

Benefits of Participation Adding solar water heating to your building under the CSI-Thermal program provides the following benefits: • Permanent savings on your gas bills - Up to 50% or more • Equipment life and maintenance benefits. • Reduced greenhouse gas emissions.

TurnKey, No Cost Installation Participation is simple and convenient for property managers and owners.

Program Eligibility Requirements To be eligible for the program, your property must meet the following criteria: • The building(s) must be multifamily. • The energy used to heat and circulate hot water must be purchased from PG&E, SoCalGas, or SDG&E. You must have a utility natural gas bill tied to the property. • The building must have a central water heater • The central water heater must serve a minimum of 20 apartment units • If under 20 units, contact Evolution for more information

Water Supply

Conventional

3 Heat Exchanger

4 Water Heater

Solar Storage Tank

Water Heater

Building Hot Water

A pump circulates a transfer liquid from the tank to the roof. Solar collectors absorb the sun’s thermal energy and heat the transfer liquid. The transfer liquid enters a heat exchanger, warming the tank. Hot water flows to your existing boiler or water heater, which provides backup heating when the sun isn’t shining.

FUNDING IS LIMITED, SO CALL TODAY TO RESERVE YOUR PROJECT! How To Participate For more information about a no-cost solar hot water system, and to get more details about an inspection and participation in the program, contact:

Evolution Building Efficiency (866) 615-8429 www.evo-be.com info@evo-be.com

CSLB# 995016

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Helping You Make the Most Important Financial Choice of your Next Decade You’ve built your wealth over a life time. Select wise counsel to shepherd it.

What is your property worth? Is your equity working hard or hardily working? If you have not seriously evaluated your equity position in the five years, then it is time to check it out. When do other types of income property makes sense? How can you ensure that you obtain best value with you equity?

Use Terry’s expertise to answer these important questions. 619-889-1031 tmoore1031@gmail.com or SanDiegoApartmentBroker.com

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Multifamily Fee Survey 2018 The SDCAA’s annual Multifamily Fee Survey tracks existing and increasing fees assessed by cities and the county on multifamily properties in the San Diego Region. In May, the SDCAA mailed questionnaires to the County of San Diego and each city in the San Diego Region. The questionnaire asked each jurisdiction about its housing stock and current rates on sewer, trash, and water fees for multifamily properties. The questionnaire also asked if those rates will change, and if so by how much during the fiscal year beginning July 1 or January 1 for the Calendar Year 2018-2019.

Please login to to your SDCAA member account to view the Survey. Not an SDCAA member? Join Today!

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CELEBRATING 1933 1967 1968 1968 1971 1972 1973 1973 1973 1975 1975 1975 1976 1976 1976 1977 1978 1978 1978 1978 1979 1980 1980 1980 1982 1983 1984 1986 1987 1987 1987 1988 1988 1989 1990 1992 1993 1993 1993 1993 1993 1993 1994

Daniel Stoll Edwin Freno Griswold Real Estate Mgmt., Inc. Clark Commercial Investments J. C. Jensen John Souza Barbara Strong Leon Edmonds Sherry Ann Hackett William Hilsdorf Ocean Realty Team Bourda Incorporated Donald & Adla Tessier Nick Frank Ruben Ascanio Bonnell Goycochea Seapoint Properties, Inc. Gerald and Judy Schultheis Hoppe Casa Del Sol, LLC Larry M. Kelly Thomas Lowe Eucalyptus Apartments HLG Management William Cox William Hagerty Marsha Reece Celeste Taylor RentPath Joanne Freitas Kevin Dean Mike D'Angelico, Owner David Anderson James and Nancy Essery Henry Cagle Debbie Postlethwaite Jeff Herriman Alpha One Properties - C/O A & P Realty Duane Lucca Hector Lopez Louisa Golden Sycamore Properties William Hancock Harprop, Inc.

an ANNIVERSARY this Month

10+ years of membership in SDCAA

1994 Finch Management Corporation 1994 Richard Lesser and Don Taylor 1994 Small Properties, LLC 1995 Doris Erenea 1995 MCM Enterprises 1996 Eva and Shauna Aiken 1996 Rutledge Kent Trust 1996 Thatcher Properties, Inc. 1997 Investors Property Management Group 1997 Georgette Gavin 1997 Jeff and Barbara Sikking 1997 L & M Development Corp. 1997 Life Deck/Pacific Pebbles 1997 Robson Associates 1998 Donald J. Williams 1998 Philip and Joanna Pieper 1999 Earnel and June Durden 2000 Admiral Hartman 2000 Bayview Hills 2000 Beech Street Knolls 2000 Bonita Bluffs 2000 Delevan Lisk 2000 Hilleary Park 2000 Home Terrace La Mesa Park 2000 2000 Lincoln Military Housing 2000 Mira Mesa Ridge 2000 Miramar Capeharts 2000 Miramar Milcon 2000 Miramar PQ & Orion 2000 Miramar Townhomes 2000 Paradise Gardens 2000 Park Summit 2000 Pomerado Terrace| Pomerado District 2000 Prospect View 2000 Ramona Vista 2000 Rasor Properties 2000 Roger Brown 2000 Silver Strand II 2000 Tellervo Luostarinen 2000 The Helm Management 2000 Vista Ridge 2000 Woodlake

2001 Canyon Rim| Fairfield Residential 2001 Vista Del Mar Investments|Oceanview Terrace Apts. 2002 America's Finest Carpet Company 2002 Arnold Baynard 2002 Bankhead Management Inc. 2002 Phil Kasavage 2002 Ray & Susie Mathews 2002 Robert & Ann Blakemore 2002 South Bay Community Services 2003 Gateway Village 2003 Marlyn McDonald 2005 Arturo Hoffman 2005 Glenn Hom and Rosemarie Lim 2005 Mike Urbano 2006 Aero Ridge 2006 Canyon View 2006 Chesterton 2006 Chesterton Townhomes 2006 Chollas Heights & Historical 2006 Eucalyptus Ridge 2006 Frank Real 2006 Howard Gilmore Terrace 2006 Lofgren Terrace 2006 Orleck Heights River Place 2006 2006 Santo Terrace 2006 Silver Strand I 2006 Terrace View Villas 2006 Village at NTC 2006 Village at Serra Mesa 2007 Barbara Brooks 2007 Conservice Utility Billing & Mgmt 2007 Gary Francisco 2007 Laura Middlebrook 2007 Phillips Investment Corporation of California 2007 Phillips Realty & Management Inc. 2007 Rock Hunter 2007 Roger Paarman 2007 Sam Zanin 2007 Sholeh Mahmoudian 2008 Mike Fogarty & Laura Shoemehl 2008 Randi Osen 2008 Robert O'Dwyer

Š Viktoriia Yatskina | Dreamstime

SDCAA members

Owners

Corinne Perham Janet Cohenour Mark McLaren Judith Hunt Stephanie Eberhart Darren Tass Rosaline D. Feral Adam Cairo John M. Powell Sandra Adessa Alva Diaz Ken London Hyacinth S. Pasco Cindy Burtt Steven Sandor HFF Perfect Pause Bryson Rentals Hanson Realty, Inc. Casa Toledo Apartments

Property Managers: The Legacy Real Estate Company Scott Management Company Elevate SD Properties Circa 37 Richman Property Services

Suppliers

SSD Alarm Pacific Mercantile Bank Preman Roofing/Solar Ives Insurance Services, Inc. GMI Cleaning-Security Ram Jack Pacific Multifamily Utility Company Southwest Environmental, Inc. Tarkett ResMan Marjan Stone

Members

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Education &Events 2018

SDCAA

AUGUST/SEPTEMBER

August 7 Maintenance 101: Heating, Gas & Electric From preventative maintenance and troubleshooting techniques to best safety practices, this class provides you with a better understanding of gas and electric heating systems and water heaters.

answer your questions. September 5, 13, & 19 National Apartment Leasing Professional (NALP) Encourage your staff to grow in their professional skills by earning the National Apartment Leasing Professional (NALP) designation.

August 27-31 Certificate for Apartment Maintenance Technicians Maintenance expenses are the single largest controllable element in any operating budget. This course acts as an introduction for new maintenance professionals or as a refresher for the veteran employee.

September 9 Fair Housing: 2-Part Series Whether you’re a property manager, real estate agent, property appraiser, lender or an independent rental owner, this seminar will help you understand Fair Housing laws. Don’t get caught up in a Fair Housing lawsuit.

September 4 IROC: Serving Notices This class is designed to help independent owners gain a better understanding of serving notices. Industry experts will share their knowledge on serving notices and will

October

9 – Maintenance 101: AC, Mechanical & Electrical IROC – Legislative Update

November

2 – SDCAA’s 25th Annual Mark of Excellence Awards

September 27 SDCAA's Annual Charity Golf Classic Join us for a day of golf and networking as we raise money for Veterans Village of San Diego. Sponsorships are still available!

December

SDCAA’s Annual Open House Event date and time subject to change.

Visit sdcaa.com for Calendar Updates

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Want to boost your

October 1-3, 2018 | San Diego Omni La Costa Resort & Spa

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Register today! Rates increase after Aug 31. www.naahq.org/max18


Teebox Sponsorships Now Available!

Support Veterans Village of San Diego at Our Annual Charity Golf Classic Thursday, September 27, 2018 It doesn’t happen often, but LIMITED Teebox Sponsorships are now available for our 2018 Annual Charity Golf Classic!

Teebox Sponsors Enjoy Exclusive Perks During The Annual Charity Golf Classic! Signage with Company Logo at Sponsored Tee and Option to Distribute Novelty Item Face-to-Face Networking Opportunities with All 144 Golfers as They Play Through Two Tickets for Company Representatives to Attend Catered Lunch with All Participants Two Tickets for Company Representatives to Attend The Exclusive Dinner & Raffle Add-on Sponsorships Available to Increase Brand Visibility to Rental-Housing Industry Leaders Ready to sponsor? Simply fill out the form and return to SDCAA Call (858) 751-2209 or email events@sdcaa.com for details.

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SDCAA Golf Classic

Coronado Municipal Golf Course Thursday, September 27, 2018

10:30am Check-In, Putting Contest, Driving Range & Lunch 12:00pm Shotgun Start Title Sponsor

Tee Box Sponsorships Title Sponsor “Car”Tee Box “Trip for 2” Tee Box Premium Start Tee Box “Prize”Tee Box Tee Box Sponsor

$7,500 $1,600 $1,300 $1,300 $1,300 $1,100

AdditionalSponsorships Beverage Cart Sponsor Putting Contest Sponsor Drink Tickets Golf Balls Best Tee Box Lunch Tabletop Sponsor Lunch Raffle Prizes Grand Prize Sponsor Driving Range Sponsor Hole Flag Sponsor

Name

$1,300 $1,300 $1,200 $1,200 $800 $800 $500 $600 $600 $300

Credit Card Number Authorized Signature

Decor Emcee Music

$500 (1 available) $500 (1 available) $500 (1 available)

Goodie Bag Sponsorships

Novelty Items (150 items) FREE (SOLD) Imprinted Items (150 items) $150 (SOLD) Water Sponsor $250 (1 available)  Bag Sponsor $150 (SOLD) (SOLD) (SOLD) (1 available) (2 available) Lunch Additional Sponsor $25 (1 available) (SOLD) Dinner (17 available) Additional Sponsor $45

Sponsor Information & Payment Company Name

Address Phone

Entertainment Sponsorships

(SOLD) (SOLD) (SOLD) (SOLD) (SOLD) LIMITED

City Fax

State

Zip

Email Exp. Date

Security Code Date

Non-Member fees: Add $400 to each sponsorship opportunity. Payment policy: All sponsorships and tickets must be paid upon registration. Cancellation Policy: No refunds will be given, or cancellations will be accepted after receipt of registration agreement,whether fees have been received or not. Sponsorship Policy: All sponsorships are non-transferable. No sharing of tee boxes or trade-outs is permitted. Unlawful or Unwanted Harassment is Prohibited: SDMHC and SDCAA have strict policies against unwanted harassment of its applicants, employees, members or contractors either from one another or from third parties. This is effective in the work environment, or at special off-site events (e.g. golf tournaments, sponsor functions or informal gatherings). SDCAA reserves the right to modify this contract at its discretion. August 2018 RentalOwner | 35

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Build your skills and advance! CERTIFICATE FOR APARTMENT MAINTENANCE TECHNICIANS Earning your CAMT validates your knowledge, enhances your reputation and credibility, boosts your confidence, and earns you respect. Presented by:

You’ll learn about: • Processing timely work orders correctly and to residents’ satisfaction • Electrical services and repairs • Plumbing services and repairs

If you’re a maintenance technician or a porter, housekeeper, or groundskeeper ready for advancement we recommend this course!

• HVAC services and repairs • Painting services • Construction services and repairs • Mechanical services and repairs • Appliance services and repairs • Lock and key services and repairs • Customer service and performing maintenance tasks according to company policy and procedures • Minimizing personal and property damage while safely performing maintenance activities

• Environmental responsibility and regulatory compliance • Reporting and documentation of maintenance activities in compliance with company policy and regulation • Curb appeal, property inspection, and daily maintenance • Established procedures for maintaining recreational facilities and common areas • Implementation of a preventive maintenance schedule • Product repair and replacement decisions • Professional behavior patterns, communication skills, and appearance • Clear and respectful communication with residents, team members, and contractors

• Fair housing regulation compliance

To locate an affiliate near you, visit visit For more information, Available as offering this course naahq.org/learn/education/find-course naahq.org/CAMT in-person course only Classes will be offered August 27-31, 2018 For more information contact Kim McCrossen at 703-797-0610 or kmccrossen@naahq.org August_Final.indd 36

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Registration Form CAPS full series of required courses. -

Location:

Client services and stakeholder relations: 6.25 hours Investment Management: 4.5 hours Improving Asset Performance: 5 hours Asset Evaluation and Preservation: 5 hours Contemporary issues in multifamily housing: 2 hours Talent Development: 5 hours

Christian Brother’s Facility 10176 Riverford Road Lakeside, CA. 92040

Lunch Break:

12:00 pm -1:00 pm

Classes will take place October 26, 2018- October 29, 2018 (4 Full Days) Class Time- 8:00am-5:00pm

Cost:

*Times for modules may decrease due to lunch times. **Class dates are subject to change.

(Includes CAPS course book & Lunch) $1500 Members/ $1650 Non-Members

Registrant Information

$500 due upon registration, balance due before attendance of first course.

Name: ___________________________Member No.: _______________ Company Name: _______________ Attendee Address: ____________________________ City: _______________ St.: _______ Zip: ____________ Phone Number: _____________ Fax: ______

To obtain a CAPS designation you must:

Attendee E-mail: _______________________

Payment Information

worked as a multi-site supervisor for 24 months or be a CAM, ARM or RAM designate in good standing with 24 months of management experience;

successfully complete the five courses listed above (which total 40 hours); and

meet all examination requirements, within 12 months of declaring candidacy for CAPS.

I am paying  For the Series Payment Plan

Payment by check, make payable to SDCAA (5675 Ruffin Road, Suite 310, San Diego, CA 92123) Payment by credit card American Express Discover Master Card Visa Credit Card No.: _________________________Security Code: _________ Name on Credit Card:___________ _____ Expiration Date: _____________

Cancellation Policy and Re-scheduling: Cancellations only accepted in writing.

Series: Cancellations received 72 hours prior to the first course will result in a refund of the series price minus a $75 cancellation fee and materials cost (if received). Cancellations received 72 hours prior to subsequent courses will result in a refund of series price minus a $75 cancellation fee, materials cost (if received), and fee for courses attended. Cancellations received within 72 hours to any course will result in a refund of series price minus a $75 cancellation fee, materials cost (if received), and fee for courses attended, and courses not cancelled in advance. NO EXCEPTIONS! Individual courses: All cancellations received within 72 hours of each course and all “no shows” are responsible for payment of the course fees. This registration form is legally binding when signed below by the student and accepted by SDCAA.

Confirmation for your enrollment will be e-mailed with instructions to complete your candidacy declaration on the NAA website. Please note your candidacy period begins when you complete the NAA enrollment form.

Signature_____________________________ Date_____/_______/______

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As a member of San Diego County Apartment Association (SDCAA) you are affiliated with National Apartment Association (NAA) and California Rental Housing Association (CalRHA) the State Association. CalRHA’s purpose is to cultivate, educate and advocate for California Rental Housing Providers. We work with the local Affiliates to provide a legislative voice for California Rental Housing Providers regarding matters which directly or indirectly impact the rental housing industry in the State of California. It is through generous donations of Affiliates members’ contribution to CalRHA that makes it possible for you to have a stronger presence and voice in Sacramento. We cannot do it without you! As you pay your annual membership dues to SDCAA, please consider adding a contribution for CalRHA general operation fund, thru SDCAA. This is not a contribution to CalRHA PAC. _____$10.00 _____25.00

_____$50.00

_____$100.00

other $ ____________________

Thanking you in advance. California Rental Housing Association (CalRHA) has tax-exempt status as a 501(c) (6) Tax ID: 47-270655 Tax treatment of donations - 501(c)(6) organizations Contributions to section 501(c)(6) organizations are not deductible as charitable contributions on the donor’s federal income tax return. They may be deductible as trade or business expenses if ordinary and necessary in the conduct of the taxpayer’s business.

Mail Checks to 1121 L Street, Suite 105, Sacramento, CA 95814 or Call 916.441.4242

As a member of San Diego County Apartment Association (SDCAA) you are affiliated with National Apartment Association (NAA) and California Rental Housing Association (CalRHA) the State Association. CalRHA’s purpose is to cultivate, educate and advocate for California Rental Housing Providers. We work with the local Affiliates to provide a legislative voice for California Rental Housing Providers regarding matters which directly or indirectly impact the rental housing industry in the State of California. It is through generous donations of Affiliates members’ contribution to CalRHA that makes it possible for you to have a stronger presence and voice in Sacramento. We cannot do it without you! As you pay your annual membership dues to SDCAA, please consider adding a contribution for CalRHA general operation fund, thru SDCAA. This is not a contribution to CalRHA PAC. _____$10.00 _____25.00

_____$50.00

_____$100.00

other $ ____________________

Thanking you in advance. California Rental Housing Association (CalRHA) has tax-exempt status as a 501(c) (6) Tax ID: 47-270655 Tax treatment of donations - 501(c)(6) organizations Contributions to section 501(c)(6) organizations are not deductible as charitable contributions on the donor’s federal income tax return. They may be deductible as trade or business expenses if ordinary and necessary in the conduct of the taxpayer’s business.

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MARKETING YOUR PROPERTY This column highlights areas around town to assist you in marketing your properties and attract residents.

Neighborhood Spotlight

RAMONA

By DeAnna Wilson, Conversion Logix

In recent years, Ramona has really put its place on the map thanks to social media and the amazing pictures and postings of hikers that share photos once they reach the breathtaking Potato Chip Rock. On any given weekend you will find cars parked alongside route 67 to hike and see this

Š Sherryvsmith | Dreamstime.com

The San Diego community of Ramona (92065) has established itself as a place to visit and enjoy, rather than just a stop on the way to Julian. Back in the California Gold Rush days, Ramona was known as a stopping place along the stagecoach route between San Diego and Julian. Ramona has now become a special place all its own. The friendly town represents a wide diversity of demographics, housing alternatives, and beautiful landscape that surrounds every corner of this gorgeous place to live and visit.

beautiful rock anomaly. For the best scenic route, start your hike to Potato Chip Rock from Poway Lake for an extra challenge. Just past Potato Chip Rock, nestled into the foothills of Mt. Woodson, is the beautiful Mt. Woodson community and the Mt. Woodson Golf Club. This world-renowned golf course

is absolutely spectacular! With rugged, gorgeous, natural settings and an amazing 450-foot wooden bridge that takes you through a beautiful canyon between holes two and three, you can see for yourself how this course blends sightseeing and golf all together in one. Be sure to visit the Stony

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Mountain Bar and Grill at the 19th hole! Along with incredible hiking, golfing, sightseeing, mountain, and road biking, Ramona is known for its quaint and award-winning wineries. With approximately 34 wineries, there are plenty of opportunities to seek out some fabulous wines to sample and take home. Many use their own estate-grown grapes and win medals. Breweries are also making their mark here. Reds Whites and Brews opened this past year. Cheers, The Way Point Saloon, The Smoking Cannon should all have something to wet your whistle. When going through downtown Ramona, make sure to stop in the downtown area for some shopping. With many unique little stores to choose from, like Casa Rustica and Rangeland Home, you

can find some really beautiful and unusual items. You can sample many great restaurants like Pinto Thai, Wasa Sushi, and Marinade on Main. You'll be sure to find something that appeals. The Ramona Café has always been a regular stop for locals in this town but gained more popularity when it was featured on Food Network‘s “Diners Drive-Ins and Dives” with host Guy Fieri. They are known for their Chicken Cordon Bleu and their amazing Cinnamon Rolls. In addition to spacious singlefamily homes all throughout Ramona, the multi-family housing options are aplenty. According to Rent Café, the average rent for Ramona, California is $1,301 for approximately 860 square feet. With many developments that have recently been completed and many more that will be completed

within the next year, it has opened up many opportunities for anyone who wishes to become a resident of this quiet little town nestled in San Diego County. A new senior housing complex just broke ground last month and will consist of 62 affordable units for residents age 62 and older. Additionally, Canyon Crest Apartments, Quail Run apartments, Montecito Oaks, Sun Valley Apartments, and Ramona Village Apartments are other popular apartment communities. Whether you lease a condo, single-family home, or a brandnew apartment, there are many opportunities for residents to enjoy life in this incredible town!

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r e d e Subsidies F n i for 0 0 0 , ADA 0 2 Repairs $

By Jonathan Ames, PRECISION Trip Hazard Removal

If you like win/win situations, then this article is for you! I’ll start with the bad news: If you’re not doing ADA compliant repairs every year then you’re leaving $20,000 a year in federal subsidies on the table! Here is the good news: The federal government wants to financially help you make your property more accessible for the disabled. These subsidies are a win/win for you and your tenants because they pay for repairs that can reduce risks for both you and for them. The ADA (Americans with Disabilities Act) requires all properties open to the public to implement changes that allow greater access to the disabled whenever capital improvements are made or the fixes are “readily achievable1.” The IRS provides yearly subsidies in the form of a $5,000 tax credit and $15,000 in special deductions to incentivize businesses to implement a plan of

regular ADA changes. Typical changes required by the ADA include: entryways that provide access for the disabled, accessible routes to the entry, disabled parking and signage, accessible bathrooms and counters. If you haven't used this federal windfall yet, I suggest you use it first to perform ADA compliant repairs on your walkways and there are two reasons why this should be your priority. First, the second priority recommended by the ADA is creating accessible routes2. An accessible route is one that connects sidewalks, streets and parking areas with a facility3. Second, removing trip hazards from your walkways lowers your risk of injury, lawsuits or settlements both with the disabled and those without disabilities. Whatever repairs you choose, the key is ensuring that they comply

with ADA requirements so that you can take advantage of the subsidy. In the case of walkway repairs, this means ensuring that the repairs maintain a 1 to 12 slope and a smooth surface from edge to edge that allows easy passage to those in wheelchairs or with canes. Once ADA-compliant repairs are complete, your accountant should use the IRS code section 44, disabled access credit form to claim up to $5,000 in tax credits. There is a $250 deductible taken off the total cost of the repair after which you can claim ½ of the cost of the repair up to a total of $5,000. Any remaining portion of the repair cost not covered by credit can be covered by a special deductible up to $15,000 a year. This deductible is special because the full amount of the repair up to $15,000 is claimable in the year the repairs are done. Most deductions require the amortization of repairs over the lifetime of the repairs.

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Here is an example: if you spent $20,000 on ADA-compliant repairs, then you would deduct the initial $250, leaving you with $19,750. You divide this in half, and you have $9,875. Since this number is greater than the maximum credit of $5,000 you would get the entire $5,000 tax credit. Meanwhile, you would subtract this $5,000 credit from your total costs of $20,000, and you would be left with $15,000, of which you could take the entire $15,000 as the special deduction. Are there any catches? Yes and no. All organizations that file taxes, even nonprofits can take advantage of the $15,000 deduction. The $5,000 credit is available to any organization with 30 or fewer full-time employees OR that make revenue of less than $1 million a year. And, no. There aren't any ADA police who will be

notified to check your property for any other ADA violations once you take the subsidy on your taxes. (We’ve checked this with ADA advisors in Washington!) If you are selected by the IRS for auditing you simply show your receipts and that the repairs were ADA compliant and you are good! References: 1 Title III Regulations 28 CFR Part 36 App B (7-1-10 edition), page 229 2 Title III Regulations 28 CFR Part 36 App B (7-1-10 edition), page 54 3 Title III Regulations 28 CFR Part 36 App B (7-1-10 edition), page 248

Americans with Disabilities Act (ADA) 1990 (ADAAA 2008) The Department of Justice believes that alterations made to provide an accessible path of travel to the altered area should be deemed disproportionate to the overall alteration when the cost exceeds 20% of the cost of the alteration to the primary function area. Title III Regulations 28 CFR Part 36 App B (7-1-10 edition) page 248

Applicable federal government laws, publications and forms: Disability Access Credit, Code Section 44 IRS Publication 535, Chapter 7 Architectural Barrier Removal Tax Deduction Code Section 190

In an effort to promote responsibility when considering rent adjustments, the SDCAA has developed a resource guide, the "Rent Adjustment kit." For a free copy please contact the SDCAA at info@sdcaa.com

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PROPERTY MANAGERS

Directory

# 5150 Baltimore Dr at the Crossroads........ ..............................................(858) 793-8899 A ADD Realty, Inc...................(619) 232-6811 All Points Real Estate.........(619) 298-7724 Alliance Investment Corp..(858) 597-4900 American Assets Trust......(858) 350-2564 Antelope Ridge (Sentinel Real Estate)...... ..............................................(951) 672-8181 APSA Investments Corp....(858) 610-2154 Arbor Terrace.....................(619) 293-3612 Arbors at California Oaks Apartment Homes..................................(951) 461-3264 Ascent Real Estate..............(858) 551-9600 Asset Property Management...................... ..............................................(858) 560-9363 Avenue 5..............................(206) 582-3333 Award Property Mgmt......(619) 471-1755 B Benson Properties..............(619) 977-0622 Berkshire Communities....(408) 614-5587 Bob Cota Realty..................(619) 465-9934 Brentwood Management Co....................... ..............................................(619) 220-8595 Bridge Property Management................... ..............................................(801) 716-5795 Brycorp, Inc........................(619) 920-7174 Buchanan Property Management Corp.... ..............................................(619) 269-0276 C Cabrillo Properties.............. (619) 832-0172 Cambridge Management Group, Inc............ ............................................... (760) 690-3949 Canyon Rim| Fairfield Residential................ ............................................... (858) 672-2001 Canyonwood........................ (619) 501-2838 Capital Growth Properties, Inc..................... ............................................... (858) 454-8857 Casa Linda Apartments...... (619) 254-9513 Cavanaugh Properties........ (619) 395-1166 Centre City Property Management Company............................... (619) 296-6699 Chase Pacific Property Management and Real Estate Services............ (858) 271-8841 Choice Properties / Point Loma Real Estate..................................... (619) 223-4075 Circa 37................................. (619) 378-3037 City View Apartments|Greystar.................... ............................................... (619) 234-0134 Community Research Foundation, Inc........ ............................................... (619) 275-0822

D Dakota Apartments| Fairfield Residential ..............................................(951) 926-8200 Delta Property Management...................... ............................................. (619) 465-5851 Douglas Allred Company.. (858) 793-0202 Dylan Point Loma|Greystar.(760) 612-9172 E Eagle Glen Apartments | Greystar................ ............................................... (951) 461-4565 Elevate SD Properties......... (619) 535-8112 Essel Manager, Inc.............. (619) 239-4300 Eucalyptus Apartments...... (760) 519-1476 Euston Management........... (858) 793-8899 EV Lofts | Greystar.............. (619) 452-2892 F Fairfield Residential Company LLC........... ..............................................(858) 457-2123 FBS Property, AMO ...........(619) 286-4721 FDC Management, Inc.......(714) 685-7000 Foothills at Old Town........(951) 676-7545

L L.E.W. Management.......... (619) 440-8915 Land Trek Property Management............. ............................................. (760) 758-6000 Lincoln Military Housing. (858) 874-8100 Lisa's Property Managment.(858) 243-8028 Lyon Living..........................(949) 838-1274 M Margarita Summit | Euston Management ..............................................(951) 676-1921 Maya Linda Apartments....(858) 566-5350 MCB Camp Pendleton Family Housing Office....................................(760) 725-1459 McLain Properties..............(760) 434-6161 Melroy Asset Management.(858) 483-5111 MG Properties.....................(858) 658-0500 Mira Bella Apartments | Simpson Property Group...................(858) 560-5720 More Property Management...................... ..............................................(858) 514-8201 N Noah Realty.........................(858) 504-0416

G Gables Residential Corporate..................... ..............................................(858) 684-3601 Greystar Real Estate Partners.................... ..............................................(602) 522-1200 Griswold Real Estate Mgmt., Inc................ ..............................................(858) 597-6100

O Ocean Breeze Apartments|Greystar.......... ..............................................(619) 428-3369 Olympus Property..............(817) 795-4900 Ottman Properties BC; LTD. a British Columbia Canada Corporation................... ..............................................(415) 398-3010

H H.G. Fenton Company......... (619) 400-0120 Hanken, Cono, Assad & Co..(619) 698-4770 Harprop, Inc......................... (650) 941-6900 Heartland Associates.......... (619) 462-2082 Homes Management, ATS Homes, Inc......... ............................................... (760) 432-4663 Horizon Properties Management Service... ............................................... (619) 482-3054 Humphreys Residential...... (619) 865-0389

P Pacific Commercial Management, Inc...... ..............................................(858) 450-6886 Pacifica SD Management...(619) 296-9000 Parkdale Apartments | Norco Mgmt. Corp. ..............................................(760) 737-9017 Pasas Properties, Inc..........(619) 607-7560 Pedro Ferreira.....................(619) 224-0306 People Helping Others Prop. Mgmt.......... ..............................................(619) 282-5400 Pierside | Greystar..............(949) 202-3991 Pinnacle Property Management Services, LLC........................................(949) 250-5302 Prime Group| Coral Bay Park & Canyons.. ..............................................(619) 276-1188 Prime Group|Avion at Spectrum............... ..............................................(858) 277-9191 Professional Real Estate Management...... ..............................................(619) 297-7736 Property Management Connection........... ..............................................(877) 951-7767 Providence Real Estate Management Corporation.........................(760) 525-8705

I IDEA 1...................................(619) 233-8900 IMT Sorrento Valley..........(858) 530-2100 Income Property Advisors Inc................... ..............................................(619) 302-0363 Integrity Plus Property Management....... ..............................................(619) 546-4999 Interfaith Housing Assistance Corporation.........................(619) 668-1532 Investors Property Management Group.. ..............................................(760) 967-4764 IPI Property Management.(858) 277-2700 J JHB California Properties, LLC................... ..............................................(760) 722-6421 Johnston Property Management, Inc....... ..............................................(760) 944-0703 JS Tamers............................(619) 403- 5567 K Kevin Robinson................... (619) 265-5859 Kleege Enterprises............. (858) 481-3081

R R & V Management ..............(619) 285-5500 R. A. Snyder Properties, Inc........................... .................................................(619) 297-0274 REC Properties| Penasquitos Point Apts...... .................................................(858) 484-5047 Red House Property Management............... .................................................(858) 755-3031 Rehmann Realty Group........(619) 440-5669 RG Investment Real Estate Services Inc......

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.................................................(858) 268-5004 Richman Property Services.(813) 262-0401 Rohn Properties Management...................... .................................................(619) 990-7433 Rolling Hills Gardens | Greystar.................... .................................................(619) 482-7583

Villages of Bonita Glen......(619) 371-3245 Vista Pointe Apartments (RCMI)............... (951) 894-2439

(619) 546-5361

W Waterton Residential| River Oaks.............. ..............................................(760) 721-8585 S West Park Apartments|Greystar................ San Diego Housing Commission................... ..............................................(619) 223-7777 ............................................... (619) 578-7531 Whispering Oaks Apartments | Greystar.. ...............................................(760)471-1262 San Diego Realty Services.. (619) 713-1044 Sardo Properties.................. (619) 405-9418 Willin Properties................(619) 298-0500 SCCC JRD Investments........ (858) 724-0220 Winn Residential................(559) 435-3434 Scott Management Company........................ Z ............................................... (310) 370-2696 Zimmerman Property Management......... SD Rent Pros......................... (619) 884-0906 SDPM..................................... (619) 972-1338 .. Sea West Property Management.................. ............................................... (760) 452-2900 Seapoint Properties, Inc..... (858) 866-5636 Shapell Properties, Inc....... (323) 988-7590 South Bay Community Services.................... ............................................... (619) 420-3620 Strat Prop Management, Inc......................... ............................................... (619) 295-2211 Strata Equity Group............ (858) 546-0900 Sun An Sea Property Mgmt..(619) 298-4160 SunRidge Properties, Inc... (858) 578-3600 Sunrise Management Company AMO.......... ................................................ (858)751-6330 Sunset View Apartments | Greystar............. ............................................... (760) 433-2900 SVN Asset Advisory Group.(858) 452-9100 T Team Bourda Incorporated.(858) 279-6265 Thatcher Properties, Inc.... (619) 286-4250 The Atherton....................... (619) 691-7733 The Hanover Company...... (713) 267-2100 The Helm Management...... (619) 589-6222 The Legacy Real Estate Company................. ............................................... (619) 980-7467 The Lofts at 655 Sixth|Greystar..................... ............................................... (619) 238-2445 The Lofts at 677 Seventh|Greystar............... ............................................... (619) 696-8096 The Premiere Residential , LLC.................... ............................................... (858) 455-7711 The Terraces........................ (760) 735-5140 TLC Real Estate and Property Management, Inc................ (951) 505-9627 Torrey Pines Property Management........... ............................................... (858) 454-4200 Trilar Management Group.(760) 929-4940 Trinity Property Consultants........................ ............................................... (949) 299-0812 Tuscany Hills Apartments | Euston Management........................ (760) 744-9339

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U UDR, Inc.............................. (720) 283-6120 V Valor Property Management..................... ..............................................(619) 988-3444 Verge Apartments | Greystar..................... ..............................................(619) 677-6426

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SUPPLIER

Directory 1031 Exchange Services, & Trust Services

Kole Realty Inc..........................................(858) 848-4274

Advertising & Marketing

Apartments.com.................................... (888) 658-7368 Conversion Logix...................................(866) 297-4914 RentPath................................................. (858) 220-8521 Zillow Group...........................................(206) 757-4830

Air Conditioning

Air Temperature Specialists.................(951) 894-6832

Appliance Leasing

Cabinet and Countertops

Designer Quartz......................................(858) 775-6446 Dixieline...................................................(619) 358-8188 Grand Design Kitchens......................... (760)-789-0992 Marjan Stone...........................................(619) 825-6000

Cabinet Refacing & Installation

Smart Cabinetry.....................................(612) 961-5411

Carbon Monoxide Alarm Compliance

Mr. Rekey Locksmith............................ (619) 234-5397

Carpet Cleaning

Bonded Inc..............................................(858) 576-8400 Cleanology Housekeeping Personnel Service.............. ..................................................................(619) 281-2532 Specialist Home Services dba. Accenture Carpet Company..................................................(619) 370-5073

Carpet Sales & Flooring

Appliance Parts Company.....................(480) 755-5540

America's Finest Carpet Company......(800) 888-1568 Bonded Inc..............................................(858) 576-8400 G. B. Sales.................................................(858) 571-3600 J & C Carpet Company...........................(619) 498-1424 Sid's Carpet Barn, Inc............................(619) 477-7000

Appliance Sales

Cleaning & Janitorial Services

Appliance Warehouse of America...... (619) 750-9533

Appliance Parts & Repair

Expressions Home Gallery................... (800) 550-4227 R & B Wholesale Distributors, Inc...... (909) 230-5400

Asphalt & Asphalt Maintenance

AMS Paving, Inc......................................(858) 880-6133 Apache Asphalt & Seal Corp................ (760) 598-8855 Aztec Paving, Inc................................... (619) 465-9813

Attorneys-At-Law

Atlas Property Service...........................(858) 513-2767 Cleanology Housekeeping Personnel Service.............. ..................................................................(619) 281-2532 Pacific Coast Cleaning, Inc....................(858) 565-1603 Pegasus Building Services.....................(858) 444-2290 Suite Cleaning.........................................(619) 434-9961 Sunset Commercial Services................(619) 252-4999

Coin-Operated Laundry Equipment

D'Egidio Licari Townsend & Shah.......(619) 550-3011 FastEvict.com Law Group........................800-686-8686 Heinz & Feinberg...................................(619) 238-5454 Heys & Cox, Attorneys at Law..............(619) 595-4890 Kimball, Tirey & St. John LLP...............(619) 234-1690 Todd A. Brisco & Associates, APC........(714) 634-2814

All Valley Washer Service.....................(800) 247-1100 CSC ServiceWorks..................................(800) 954-9000 PWS - The Laundry Company..............(858) 560-6969 WASH Multifamily Laundry Systems..(858) 279-1234 Washtek, Inc...........................................(760) 735-2495

Backflow Testing

Collections

Pacific Backflow Company, Inc........... (760) 639-4000

Banks

Pacific Mercantile Bank........................(858) 342-8410 San Diego Private Bank.........................(858) 519-2987 Silvergate Bank.......................................(858) 202-0508

Bathroom Refinishing

American Bathtub Refinishers............ (619) 265-9200 Citiwide Restoration..............................(858) 231-2801

Bathroom Remodeling & Refinishing

3 in One Bathtub and Kitchen Refinishing Inc............. ..................................................................(619) 575-9253 American Bathtub Refinishers.............(619) 265-9200 Bill Howe Plumbing, Inc........................(619) 286-6348 Calbath.....................................................(949) 263-0779

Bathtub Liners

FastEvict.com Law Group......................(800) 686-8686 Genesis Credit Management................(310) 857-0272 Kimball, Tirey & St. John LLP...............(619) 234-1690

Concrete Services

Ram Jack Pacific.....................................(619) 726-0052 Saber........................................................(800) 922-2488

Construction and Remodeling

Approved Contractor Inc......................(619) 933-8306 Generation Contracting & Emergency Services, Inc... ..................................................................(858) 679-9928 Hersum Construction Inc.....................(858) 373-5900 Matrix Construction Services..............(951) 493-0100 McMillin Contracting Services............(619) 401-7000 OneSource San Diego.............................(858) 228-7036 Primeco Construction............................(760)390-3189 Triskell Restorations, Inc......................(951) 676-1001 Workright Property Services Inc.........(858) 751-6312

American Bathtub Refinishers............ (619) 265-9200 Bath Fitter.............................................. (619) 447-2000

Construction Management

Bed Bug Services

Data Capturing Software

Bee Removal

Deck Coating

Innovative Pest Solutions.....................(800) 871-9878 Innovative Pest Solutions.....................(800) 871-9878

Southern Cross Property Consultants.(858) 395-8657 iSuite360..................................................(800) 217-2169 Life Deck/Pacific Pebbles......................(619) 262-8600 Medrano Co.............................................(619) 264-3434

Electrical Contractors

Kennedy Electric................................... (619) 582-6568

Electronic Key Access

Community Controls............................ (801) 508-8672

Emergency Service Flood/Fire

911 Restoration of San Diego...............(858) 805-5864 American Technologies Restoration...(858) 530-2400 BELFOR USA Group, Inc.........................(858) 847-9886 Bonded Inc..............................................(858) 576-8400 Hersum Construction Inc.....................(858) 373-5900 Pinnacle Services...................................(858) 737-6317

Employment Agency/Staffing Agency

The Phoenix Staffing.............................(858) 799-0665

Energy Management

San Diego Gas & Electric.......................(619) 696-4318 TRC Energy Services............................. (916) 962-7001

Environmental: Asbestos/Lead/ Mold

Alliance Environmental Group, Inc.....(877) 858-6220 American Technologies Restoration...(858) 530-2400 Central Valley Environmental San Diego...................... ..................................................................(619) 838-4035 Envirocheck............................................(858) 952-6368

Equipment Rentals

Compact Power Rental..........................(803) 992-3585

Events

Wine and Paint Apartments.................(619) 832-1278

Evictions

Fast Eviction Service..............................(800) 686-8686 Kimball, Tirey & St. John LLP.............. (619) 234-1690

Exterminators

Innovative Pest Solutions.....................(800) 871-9878 Lloyd Pest Control..................................(800) 570-2847

Financial Services

CBRE.........................................................(858) 449-9484 Chase Commercial Term Lending.......(619) 464-0573 Edward Jones..........................................(619) 660-9060 Point Loma Credit Union......................(858) 243-7471 Woodbury Financial..............................(619) 559-8164

Fire Alarms

Best Security & Fire Products..............(760) 781-5700

Fire Equipment Sales & Service

All County Fire, Inc................................(619) 284-4770 Best Security & Fire Products..............(760) 781-5700 SSD Alarm................................................(800) 888-0444 Symons Fire Protection.........................(619) 588-6364 Telgian Corporation..............................(877) 835-4426 WeSupplyIt.com.....................................(800) 541-3197

Fitness Equipment & Sales

Opti-Fit.....................................................(619) 822-7370 Technogym.............................................(201) 247-5735

Flood Damage

Citiwide Restoration..............................(858) 231-2801 Generation Contracting & Emergency Services, Inc... ..................................................................(858) 679-9928 Hersum Construction Inc.....................(858) 373-5900

Floor Coverings

America's Finest Carpet Company..... (800) 888-1568 Bonded Inc............................................. (858) 576-8400

Decks and Patios

Boiler Repair

Developer of Apartments

OliverMcMillan Foster LLC.................. (619) 321-1111

Bonded Inc..............................................(858) 576-8400 Cali Bamboo............................................(858) 754-0444 Resource Floors, Inc. .............................(858) 444-1260 Seamless Flooring, LLC..........................(858) 257-2586 Shaw Industries, Inc..............................(619) 886-2179 Tarkett ....................................................(440) 248-4756 Urban Surfaces.......................................(951) 738-9301

Brokerage

Drain & Sewer Cleaning

Furniture Rentals

Blinds

Air Temperature Specialists.................(951) 894-6832 ABI Multifamily......................................(858) 256-7690 Doug Taber - Real Estate Broker..........(619) 483-1031

Best Rate Repair.......................................619-229-0116

Air Temperature Specialists.................(951) 894-6832 Bill Howe Plumbing, Inc........................(619) 286-6348

Cort Furniture Rental............................(858) 549-0800 Cort Furniture........................................(909) 256-0090

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Furniture Sales

Crowning Touch Installations..............(760) 224-4555

Garage Door and Repairs

Garage Door Medics...............................(619) 704-1483

Gates

Controlled Entry Specialists, Inc........ (619) 670-8100

General Contractors

FSI Construction.....................................(972) 880-5171 Generation Contracting & Emergency Services, Inc... ..................................................................(858) 679-9928 Har-Bro Construction & Consulting, Inc....................... ..................................................................(619) 398-0200 Hersum Construction Inc.....................(858) 373-5900 Larry O'Dell Construction.....................(619) 501-5252 M. C. Contracting Service.....................(619) 282-3083 McMillin Contracting Services............(619) 401-7000

Heating & Air Conditioning

Air Temperature Specialists.................(951) 894-6832 Bill Howe Plumbing, Inc........................(619) 286-6348 Sam's Heating and Air Conditioning, Inc...................... ..................................................................(619) 697-9824

Housing & Redevelopment

Volunteers of America..........................(619) 444-1422

Human Resources

San Diego Employers Assoc................. (858) 505-0024

Insurance

D&S Insurance & Financial Services...(619) 279-6443 Farmers Insurance McWhirter Agency......................... ..................................................................(619) 463-7320 Ives Insurance Services, Inc.................(619) 224-5337 North County Insurance.......................(760) 745-9511 Renters Legal Liability...........................(801) 928-7015 Snapp & Associates Insurance Services, Inc................. ..................................................................(619) 908-3100 State Farm Insurance- Hollie Allen.....(619) 482-8800 Willis Insurance Services of California.(858) 678-2121

Lenders

Chase Commercial Term Lending...... (619) 464-0573 Luther Burbank Savings....................... (619) 405-9961

Locksmith

Pool Furniture

Texacraft ............................................... (800) 327-1541

Pool Maintenance & Refacing

Mr. Rekey Locksmith............................ (619) 234-5397

Gardner Outdoor and Pool Remodeling........................ ................................................................. (619) 593-8880

Maintenance & Repair

Property Management

Generation Contracting & Emergency Services, Inc.. . ..................................................................(858) 679-9928 Larry O'Dell Construction.................... (619) 501-5252 PCC Trip Hazard Removal.....................(760) 658-6116

Wakeland Housing & Development... (619) 235-2296

Property Management Personnel

Maintenance Supply

HD Supply Facilities Maintenance......(760) 809-1470 Wilmar.....................................................(909) 203-9801

BG Multifamily.......................................(619) 379-7874 Career Strategies....................................(619) 640-2250 Go-Staff, Inc............................................(858) 292-8562 Link Staffing Services............................(858) 874-3334 NPM Staffing...........................................(619) 804-2554

Market Research

Property Management Software

ALN Apartment Data, Inc......................(800) 643-6416

Mold Inspections & Remediation

American Technologies Restoration...(858) 530-2400 Bill Howe Plumbing, Inc........................(619) 286-6348 Citiwide Restoration..............................(858) 231-2801 Generation Contracting & Emergency Services, Inc... ..................................................................(858) 679-9928 Hersum Construction Inc.....................(858) 373-5900

Moving Services

Pack It Movers........................................(619) 305-6972 Priority Moving..................................... (858) 689-2525 Republic Moving & Storage................. (619) 591-0070

Mystery Shopping

Ellis, Partners in Management Solutions...................... ................................................................. (972) 256-3767

Paint Manufacturers & Supplies

Dunn-Edwards Corporation................ (619) 884-3866 Sherwin-Williams Co............................ (858) 496-8925 Vista Paint Corporation....................... (619) 277-6778

Painting

AppFolio..................................................(866) 648-1536 Entrata.....................................................(949) 281-7293 Property Matrix.....................................(800) 795-4100 ResMan....................................................(972) 349-1406 Yardi Systems.........................................(805) 699-2040

Rain Gutters

Seamless Rain Gutters Inc....................(619) 444-9191

Ratio Utility Billing Systems

Livable......................................................(877) 789-6027

Real Estate

ABI Multifamily......................................(858) 256-7690 ACI Apartments Office...........................(619) 299-3000 Doug Taber - Real Estate Broker..........(619) 483-1031 Real Property Advisors.........................(707) 573-9273 SVN Vanguard........................................(619) 658-1113 Voit Real Estate Services.......................(858) 453-0505

Refuse Removal

Dependable Disposal & Recycling.......(619) 460-3551 Valet Living............................................ (813) 248-1327 Waste Management.............................. (619) 596-5100

Remote Video Monitoring

Apartments.com.................................... (888) 658-7368 WebListers LLC...................................... (800) 784-2155

CertaPro Painters...................................(760) 580-3091 Citiwide Restoration..............................(858) 231-2801 DONE-RITE PAINTING INC....................(619) 977-0241 Dynamix Painting, Inc...........................(760) 787-0269 General Coatings Corporation.............(858) 587-1277 Jana Harris Painting Inc........................(619) 917-9037 Pilot Painting and Construction..........(714) 229-5900 Pro-Tech Painting Company................(858) 527-0200

Internet Marketing

Parking Enforcement

Internet Service Provider

Parking Management

Reliant Parking Solutions.................... (888) 977-6848

Assurant Specialty Property............... (760) 936-5757 ePremium Insurance............................ (949) 370-7368

Janitorial Services

Paving Maintenance

Repiping

Insurance Adjuster

The Greenspan Co./Adjusters International................ ..................................................................(760) 405-4139

Internet Advertising Service

ApartmentSEO........................................(562) 448-8735 Aletho Technologies..............................(877) 226-0355

Reliant Parking Solutions.................... (888) 977-6848

Aztec Landscaping Inc...........................(619) 464-3303 DAPA Janitorial Services.......................(619) 221-9292 GMI Cleaning-Security..........................(858) 244-7860

AMS Paving, Inc......................................(858) 880-6133 Eagle Paving........................................... (858) 486-6400

Kitchen Remodeling

Corky's Pest Control..............................(800) 901-1102 Dewey Pest Control................................(760) 744-3173 Innovative Pest Solutions.....................(800) 871-9878 Lloyd Pest Control..................................(800) 570-2847

Hersum Construction Inc.................... (858) 373-5900 McMillin Contracting Services........... (619) 401-7000

Landscape Maintenance & Service

Pest Control

A Plus Tree Care, Inc..............................(866) 815-2525 Aztec Landscaping Inc...........................(619) 464-3303 Bemus Landscape, Inc...........................(760) 497-9625 Christian Landscape Company.............(619) 291-8678 LaBahn's Landscaping...........................(619) 579-9151 Landcare Logic........................................(858) 560-8555 Landscapes USA......................................(619) 458-8055 Liberty Landscaping, Inc........................(951)683-2999 M. C. Contracting Service.....................(619) 282-3083 New Way Landscape and Tree Service.(858) 505-8300 Pacific Green Landscape, Inc................(619) 390-9962 So Cal Tree Care, Inc..............................(888) 706-8733

PGS

Leak Detection

Plumbing Fixtures

Bill Howe Plumbing, Inc....................... (619) 286-6348 Cable, Pipe & Leak Detection, Inc....... (619) 873-1530 Triple Plus LTD.....................................972-72-2211370

AEI Corporation......................................(949) 474-3070

Plumbing

Air Temperature Specialists.................(951) 894-6832 ASAP Drain Guys & Plumbing..............(760) 721-2904 Bill Howe Plumbing, Inc........................(619) 286-6348 Emory Plumbing.....................................(858) 483-6880 Mega Western Sales...............................(310) 323-7900 Pacific Drain and Plumbing..................(760) 436-8600 Southwest Environmental, Inc............(800) 307-5700 Workright Property Services Inc.........(858) 751-6312 Ferguson Enterprises............................ (888) 334-0004

Best Security & Fire Products..............(760) 781-5700

Renovations & Remodeling

AAA Refinishing Corp............................(800) 456-1492 Bill Howe Plumbing, Inc........................(619) 286-6348 Hersum Construction Inc.....................(858) 373-5900 Interstate Restoration Group...............(714) 978-6400 Larry O'Dell Construction.....................(619) 501-5252 McMillin Contracting Services............(619) 401-7000

Renters Insurance

Advanced Pipe, Restoration & Repipe.(888) 445-8720 Air Temperature Specialists.................(951) 894-6832 Bill Howe Plumbing, Inc........................(619) 286-6348

Reputation Management

SatisFacts Research............................... (866) 655-1490

Resident Retention

SatisFacts Research............................... (866) 655-1490

Resident Surveys

SatisFacts Research............................... (866) 655-1490

Roofing

A-1 All American Roofing Company...(858) 537-5177 Commercial & Industrial Roofing........(619) 465-3737 Diamond Roofing...................................(619) 295-3110 DILS Roofing & Exteriors......................(760) 727-6000 Eberhard Benton Roofing Co................(619) 291-6340 Preman Roofing/Solar..........................(619) 276-1700 Premium Roof Services, Inc.................(619) 239-8880 RSI Roofing & Solar................................(858) 278-7200 Sully-Jones Roofing................................(800) 611-3110

Security Deposit

Assurant Specialty Property................(760) 936-5757

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Security Guard Patrol

Tenant Screening

Bald Eagle Security Services, Inc........ (619) 230-0022 City Wide Protection Services, Inc..... (619) 938-2333 Signal 88 Security of San Diego............(619) 363-7233

CIC ............................................................(800) 288-4757 Moco Inc................................................. (800) 814-8213

Security Services

Best Rate Repair.....................................(619) 229-0116

California Safety Agency.......................(866) 996-6990 City Wide Protection Services, Inc......(619) 938-2333 GMI Cleaning-Security..........................(858) 244-7860 JDS Security.............................................(619) 781-8694 Kastle Systems........................................(949) 363-3526 RBW Security..........................................(619) 255-7626 Security First..........................................(619) 243-3992

Seismic Retrofit

Optimum Seismic...................................(323) 605-0000

Sewer & Drain Line Video

Bill Howe Plumbing, Inc....................... (619) 286-6348 Cable, Pipe & Leak Detection, Inc....... (619) 873-1530

Signs and Banners

Sign Bracket Store..................................(888) 919-7446

Slab Leaks

Air Temperature Specialists.................(951) 894-6832 Bill Howe Plumbing, Inc........................(619) 286-6348

Smoke Alarm Compliance

Mr. Rekey Locksmith............................ (619) 234-5397

Smoke Free Housing

American Lung Association..................(619) 297-3901

Software

RealPage, Inc.......................................... (877) 325-7243

Submetering / Billing Services

American Sub-Meters, Inc. dba California Sub-Meters............................................................(858) 571-8999 Conservice Utility Billing & Mgmt......(602) 481-7440 Guardian Water & Power......................(877) 291-3141 Livable......................................................(877) 789-6027 Minol USA................................................(888) 766-1253 Multifamily Utility Company...............(800) 266-0968

Termite Control & Repair Towing Services

Web Services

Resident360.............................................(855) 360-9327

Window Coverings

Bonded Inc............................................. (858) 576-8400 G. B. Sales................................................ (858) 571-3600 Specialty Apartment Supply............... (877) 630-2275

Expedite Towing....................................(619) 255-7179 S & S Towing...........................................(760) 683-9218 Western Towing.....................................(619) 295-6577

Window Washing

Trauma Scene Clean Up

Windows

Bio-One San Diego..................................(858) 939-9985

Tree Services

Arborwell.................................................(888) 969-8733 Aztec Landscaping Inc...........................(619) 464-3303 So Cal Tree Care, Inc..............................(888) 706-8733

Horizon Professional Window Cleaning, Inc.............. ................................................................. (858) 248-1870 Milgard Manufacturing - Temecula... (951) 334-1584 Newman Replacement Windows........ (760) 438-8080 Western Window Sale & Install.......... (858) 569-5091

Wood Damage Repair

Best Rate Repair.................................... (619) 229-0116

Video Surveillance

Best Security & Fire Products..............(760) 781-5700

Water Conservation

American Sub-Meters, Inc. dba California SubMeters......................................................(858) 571-8999 Indoor Water Conservation..................(619) 493-4705 Livable......................................................(877) 789-6027

Water Damage Restoration

Bill Howe Plumbing, Inc........................(619) 286-6348 Bonded Inc..............................................(858) 576-8400 Generation Contracting & Emergency Services, Inc... ..................................................................(858) 679-9928 Hersum Construction Inc.....................(858) 373-5900 Restoration Management Company...(858) 935-1170 Servpro of Point Loma..........................(619) 275-2802 SERVPRO of San Diego City SW............(619) 269-5004 Servpro of Sorrento Valley/University City & Servpro of La Mesa/Lemon Grove.......(858) 527-1144

Did you know...

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Water Heaters

Air Temperature Specialists.................(951) 894-6832 Bill Howe Plumbing, Inc........................(619) 286-6348

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advertising 52 Union-Tribune 619-718-5131 air duct cleaning 49 Bonded Carpet 800-734-6801 banks IBC Chase Multifamily Lending 619-464-1597 619-464-0573 48 Umpqua 949-517-0505 bathroom remodeling 40 3 in 1 Bathtub and Kitchen Refinishing 800-516-7299 8 American Bathtub Refinishers 619-265-9200

damage restoration 22 Hersum Construction 858-373-5900 6 Pacific Coast Construction 760-298-3170 deck coatings & waterproofing 20 Medrano 619-264-3434 6 Pacific Coast Construction & Water Proofing 760-298-3170 electrical contractors 27 Kennedy Electric 619-464-6568 evictions 20 FastEvic.com 800-686-8686

bathtub liners 8 American Bathtub Refinishers 619-265-9200

foundation repair 10 Ram Jack Pacific 619-726-0052

bathtub refinishing 50 3 in 1 Bathtub and Kitchen Refinishing 1-800-516-7299 8 American Bathtub Refinishers 619-265-9200

general contractors 6 Pacific Coast Construction 760-298-3170

broker/real estate 14 Real Property Advisors, Inc 760-815-4124 22 Terry Moore 619-889-1031 carpet cleaning 7 Bonded Carpet 800-734-6801 carpet sales 49 Bonded Carpet 800-734-6801 coin operated laundry 23 Wash Multifamily Laundry 800-777-1484 concrete services 10 Ram Jack Pacific 619-726-0052 15 Precision Trip Hazard Removal 760-658-6116

kitchen refinishing 50 3 in 1 Bathtub and Kitchen Refinishing 800-516-7299 paving 10 AMS Paving 858-880-6133 pest control BC Corky's Pest Control 800-333-7138 45 Innovative Pest Solutions 800-871-9878 7 Lloyd Pest Control 800-223-2847 plumbing 39 ASAP Drain Guys and Plumbing 619-581-2127 16 Bill Howe Plumbing, Heating & Air Conditioning Inc 800-Bill Howe property management IFC Harland Property Management 858-367-0343

refuse removal 29 Dependable Disposal 619-460-3551 security patrol 15 Signal 88 Security of San Diego 619-363-7233 sidewalk repair 15 Precision Trip Hazard Removal 760-658-6116 solar 21 Evolution Building Efficiency 866-615-8429 tenant screening 55 Infolink Resident Screening 888.762.7313 termite Control 7 Lloyd Pest Control 800-223-2847 towing 39 Western Towing 619-297-8697 water heaters 39 ASAP Drain Guys and Plumbing 619-581-2127 windows 46 Newman Replacement Windows 619-677-6511 760-764-4553

Team Up for Success! Use an SDCAA Member 1st!

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CHASE MULTIFAMILY LENDING Low Fees | Great Rates | Streamlined Process

Dependably fast. And simply dependable. Chase is known for our fast, eďŹƒcient loan processing and low fees. With great rates and a deep understanding of the local market, our team gets apartment loans done right. Call me today to learn how we can put our resources to work for you.

Kristy Blair, CCIM Executive Director CCIM Board of Directors Member, SDCAA (619) 464-1597 kristy.blair@chase.com Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Terms and conditions subject to commitment letter. Products and services provided by JPMorgan Chase Bank, N.A. #1 claim based on 2017 FDIC data. Š2018 JPMorgan Chase & Co. All rights reserved. Chase is a marketing name for certain businesses of JPMorgan Chase & Co. and JPMorgan Chase Bank, N.A., Member FDIC. 427567

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Looking for a reliable pest control company?

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RentalOwner Magazine  

August 2018

RentalOwner Magazine  

August 2018