Business Connection August 2014

A publication of

AUgust 2014

Success made of cardboard Bob Haddad and others build businesses their way

AUGUST 2014 The Business Connection 1

2 The Business Connection AUGUST 2014

Contents

Also inside

Maverick Challenge page 10

Morton Marcus column . . . . . . . . . . . . . . . 8 Business Indicators . . . . . . . . . . . . . . . . . . . . 8 Design competition . . . . . . . . . . . . . . . . . . . 9 Chamber Connection . . . . . . . . . . . . . . . . . 12 SBA agenda . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Around the Watercooler . . . . . . . . . . . . . . 18 On the Move . . . . . . . . . . . . . . . . . . . . . . . . . 20 Business Leads . . . . . . . . . . . . . . . . . . . . . . . 22

Comments should be sent to Doug Showalter, The Republic, 333 Second St., Columbus, IN 47201 or call 812-379-5625 or dshowalter@therepublic.com. Advertising information: Call 812379-5652. Š2014 by Home News Enterprises. All rights reserved.

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On the cover

Columbus Container founder and CEO Bob Haddad.

Photo by Andrew Laker. Story page 4.

Taking a small business global page 14

AUGUST 2014 The Business Connection 3

up from the ground g

An idea, nurtured with enough hard work, long hours and sacrifice, can grow into a successful business

By Barney Quick n photos by Andrew Laker and Doug Showalter

4 The Business Connection AUGUST 2014

S

ome of the personal traits required for the entrepreneurial life will stand anyone in the world of work in good stead: being organized, having a high energy level and putting customers’ wants first.

However, embarking on an entrepreneurial venture requires a level of determination, a willingness to blend personal life with work and an appetite for risk that are unique to such an undertaking.

Bob Haddad, founder and CEO of Columbus Container, had a taste of working for someone else in the box business before he struck out to do it his way. The Oklahoma native began working on the shop floor at Hoerner Box Company while in high school.

“I could run every machine in the building,” he says.

After college and stints in the Air Force and with Shell Oil, he returned to Hoerner, which frequently transferred him to various plants. Along the way, he married his wife, Helen, and had four children.

When Hoerner assigned him to the Columbus plant, his sixth move in the growing firm, “It was not the same company I’d started with,” he says. “I was used to running a plant myself and answering to no one but Mr. Hoerner. I told them I wouldn’t move again until my kids were grown.”

He left Hoerner and, in January 1975, opened Columbus Container. The original location was an eastside garage he rented from Force Construction, with no heat and a 10’ x 10’ office. He moved the business to its present northside location in 1977.

The original staff was Bob and his daughter Tammy. “I’d go out and get a sale and come back and run the machines,” he recalls. “Sometimes I didn’t come home for two days. I’d run production second shift. Helen knew I was at the plant.”

The original investment was $20,000. He cashed out his Hoerner retirement plan and didn’t draw a salary for the first two years. “Everyone today thinks in terms of government loans,” he remarks. “I raised this out of the ground.

“I hired one or two people at a time,” he says. “I had the sons of several Cummins executives and various professional people working for me.”

The main plant has grown to 250,000 square feet, and the company has facilities in Seymour, Jasper, Edinburgh, Indianapolis and Flora, Illinois. At age 81, Haddad continues at the helm, despite offers to sell.

“I know what to do with a box-making machine,” he says. “I don’t know what I’d do with the money. I still have the same house and wife I did when I started.”

His advice for those considering the entrepreneurial route includes being direct in one’s communications (“Your time is short when you’re an entrepreneur”), being able to multi-task, taking ups and downs (“You’re not always going to win”), and thorough knowledge of the product you’re selling.

There’s also basic zeal. “People say to me, ‘Bob, I wish I had that kind of passion for my work.’ I say, ‘Why don’t you?’”

Loren Day could have been the next generation in the dynasty of Southern Roofing, his parents’ business. In fact, he says that he “got out of high school with intentions of being a roofer.”

Marrying his sweetheart and having two children sparked an urge to chart his own destiny, however. There was also the fact that he was, by his own description, a “chatty person at heart” and the fact that “roofing’s not very glorious. I looked at a few types of businesses, including crime-scene cleanup and carpet cleaning, but I was gravitating toward something fairly simple to get into and for which there’s always a need.” see entrepreneurs on page 6

Opposite page: Founder and CEO Bob Haddad, center, discusses a product with scheduler Julie Ross and area manager Mike Kiewitt at Columbus Container.

Above and right: Brandy and Loren Day started Speedy Clean laundromat a little over a year ago.

AUGUST 2014 The Business Connection 5

entrepreneurs continued from page 5 He is still connected to the family business through its commercial real estate LLC, La Familia, which owned the building on Gladstone Avenue that houses Speedy Clean, the laundromat he and wife Brandy started. Startup capital consisted of a bank loan and investment from silent family partners.

The business has been operating a little over a year, and the Days are satisfied with the pace of success so far. Besides a growing loyal customer base — “our champions,” as Loren calls them — Speedy Clean is acquiring commercial accounts, notably Atterbury Job Corps. “Commercial laundry helps us pay some bills during relatively slow times,” says Loren.

Currently they have one employee, Juanita Scott, whom they met when she was a customer. “She’s awesome. We wish there were two of her,” says Loren. They are scouting for a second employee, so Loren can make more cold calls and Brandy can do more volunteering at the children’s school.

Marketing consists of a website and some media presence.

Networking is an important element as well. The Days say that chamber membership has been beneficial, and Loren sometimes attends BNI, formerly Business Networking International, meetings.

Their goal is to have a chain of laundromats throughout

south-central Indiana. “It’s a challenge to maintain the work-life balance as we grow this, but we have flexibility you don’t have working for someone else,” says Brandy.

Paul and Scott Saddler started what is now Screen Tech Designs in 1982 as high school students. They still guide the company, which now counts Honda, Mitsubishi and GE among its customers.

“It was 1982, and I was a senior,” recalls Paul. “I’d had jobs such as selling shoes, waiting tables and detasseling corn, none of which had much appeal. I collected surfing shirts and got to thinking, how hard can it be to print T-shirts? I went to Ann Craft [a crafts store of the day] and got a basic kit.”

The first customers were local businesses run by family friends, such as Aerobics Plus. Paul began attending IU that fall. “I was driving back and forth between Columbus and Bloomington, keeping the screening business going.”

They moved from the original location, their parents’ basement, to a former Army barracks near their present location at the industrial park near Columbus Municipal Airport. It lacked heat and air conditioning.

Scott, who began college with a year at the University of Evansville’s overseas campus at Harlaxton, England, was studying at Miami University in Ohio. He then stepped up his involvement.

Scott, left, and Paul Saddler run Screen Tech Designs, which Paul began in their parents’ basement.

6 The Business Connection AUGUST 2014

Ski World, a resort that existed for a number of years in Brown County, approached them about some multicolored license plates. “There was a learning curve to that,” says Scott.

Then, according to Paul, “some good people at Arvin Industries let me in after a period of my being persistent.

That was a confidence-builder and a sign that this was not just a hobby.”

A plastics company on the north side of the Indianapolis area approached Screen Tech about printing some injection-molded plastic parts. “We’d take jobs and then figure out how to do them. We knew these things were being done,” says Scott.

Paul adds, “And the trick is learning how to do it better. We got a name for being able to do things others couldn’t do.”

Subsequent moves culminated in their present location in 1995. Along the way, they were involved in various technological developments such as flip phones and bigscreen televisions.

In 1996, Screen Tech placed 241st on Inc magazine’s list of the 500 fastest-growing US companies. At that point, it was running three shifts and employing around 70 people.

There have been setbacks, mainly customers taking operations overseas. New customers would always come along eventually, though, and the list today includes Delta Faucet, Cummins and GE, among others.

The entrepreneurial mindset is clearly somewhat unique.

Perhaps its most salient aspect is an understanding of the nature of destiny — that it’s basically one’s to shape, challenges notwithstanding.

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AUGUST 2014 The Business Connection 7

Eye on the pie

Morton Marcus

Indiana friendly to small business It must be the season. Another ranking of the states crossed my desk this week. That’s the second in two weeks. This time it’s from the Kauffman Foundation, the Kansas City organization that promotes entrepreneur development, and its polling affiliate, Thumbtack. com from San Francisco.

Briefly, this report tells us that Indiana’s small business friendliness rates a grade of B-, 18th of 38 states in the survey. This comes from a sample of more than 12,000 small businesses nationwide.

Indianapolis, the only Indiana city reported in the survey, earned a slightly better grade of B, 35th of 82 cities rated.

The information available applies only to firms that use Thumbtack to advance their business connections. Such firms are mainly in professional services; thus, retail and manufacturing sectors are under-represented. The data on the website for this report suggest the results refer to the Indianapolis metropolitan area rather than to the city itself. From the methodological statement accompanying the report, we gather no evidence of how small businesses in Fort Wayne, Terre

Haute, South Bend, Evansville and elsewhere feel about our state’s friendliness.

Indiana scored best (A) on health and safety regulations, followed by regulations in general and state/local tax codes (A- for each). This might not be a feather in our cap. It could be small business respondents are happy with low levels of regulation, poor enforcement, low tax rates and slipshod auditing of tax returns.

The Hoosier state had its lowest scores (D) on training and networking programs as well as on the ease of hiring new workers. These are strange results. Should state or local governments have the responsibility to provide training and networking programs or interpose themselves in the hiring process?

Much lip service is given to entrepreneurial activity and the value of small business for long-term economic development. However, it is unlikely state and local governments can ensure aspiring business owners understand the regulations and requirements of starting a business. Despite efforts by Chambers of Commerce and other organizations, many start-

ups are founded by people who remain ignorant of various laws and regulations until they are unceremoniously bitten in the posterior by what they don’t know.

This study does not give us sufficient state-bystate data, but it is worth noting that 64 percent of all respondents believe they are paying their rightful share of taxes. Even a majority of those who self-identify as strong conservatives indicate they, too, pay the right share of taxes.

When the size of the enterprise is considered, the smaller the firm the less likely the owner feels he is paying too much in taxes. Among those who have five or fewer employees, only one-third feel they pay too much in taxes.

I don’t know if the governor’s office looked at this survey; it might be worthwhile if it did before continuing with its campaign to restructure Indiana’s taxes. But then we don’t know if it is ever swayed by facts.

Morton Marcus is an economist, writer and speaker who may be reached at mortonjmarcus@yahoo.com.

Business Indicators for Bartholomew County Feb 2014

Mar 2014

Apr 2014

May 2014

Labor Force % Chg from Year Ago

41,652 41,863 42,091 41,550 2.7% 3.59% 3.86% 1.26%

Employed % Chg from Year Ago

39,495 39,907 40,439 39,753 4.71% 5.79% 5.96% 3.16%

Unemployed % Chg from Year Ago

2,157 1,956 1,652 1,797 -24.02% -27.29% -30.06% -28.0%

Unemployment Rate 5.2 4.7 3.9 4.3 Chg from Year Ago -1.8 -2.0 -1.9 -1.8 — Center for Business and Economic Research, Ball State University 8 The Business Connection AUGUST 2014

Cummins announces design competition Staff Report

Cummins Inc. will hold a global design competition to bring a world-class architectural element to downtown Indianapolis.

The design competition engages design and architecture experts to assist in delivering on the company’s goals to construct a building that enhances the community, creates a productive workplace for Cummins employees and reflects Cummins’ mission and values, the Columbus-based engine maker announced.

Cummins has selected three firms to participate, all from New York City: • Deborah Berke Partners • SHoP Architects • Tod Williams Billie Tsien The winning architect will be announced in September and selected based on a number of factors including the ability to align with Cummins’ values, deliver on the vision of the building and assemble a diverse team.

Cummins will build on about four acres on the site of the former Market Square Arena and expects to break ground early next year and open in late 2016. The company’s plan for the site includes an office building with ground-floor retail, a flexible learning center, public green space and a parking garage.

Cummins global corporate headquarters will remain in Columbus, where the company was founded 95 years ago.

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AUGUST 2014 The Business Connection 9

Bright Young entrepreneurs develop business proposals for Maverick Challenge

futures

By Barney Quick

10 The Business Connection AUGUST 2014

photo by Aaron Piper

photo by Chet Strange

E

mbarking on an entrepreneurial venture can be daunting. Considerations ranging from finance to reaching the target market to managing operations must be addressed. Wouldn’t a program for teens with an entrepreneurial spirit that prepares them to deal with it all be a great development?

Since 2008, such a program has existed in Bartholomew County. Called the Maverick Challenge, it’s an initiative of the Columbus Area Chamber of Commerce, and it’s led to some interesting product and service ideas. In recent years, notable examples include a cellphone repair business, a bikeshare kiosk and a food-delivery service.

Up to three students from any high school within the county can form teams. The teams, or individual contestants, first formulate pitches that they present to a panel of IUPUC business faculty. The professors critique the pitches, which the contestants then refine into business plans and financial proposals. Then they present the plans to a panel of chamber members who determine runners-up and a first-place winner.

“I walk my students through the three components,” says Laura Daily, who has taught business courses at Columbus North High School for 10 years. “A big aspect of it is presentation skills. There’s an element of branding and showmanship to it. I coach them to always compliment the panel on questions that stump them and to say, ‘Do you know where we might go to do more research on that?’”

Frank Wadsworth, professor of marketing and international studies at IUPUC, says that during the critiquing phase, “We pose questions they may not have considered, such as hours of operation, or how many customers they’ll have capacity to serve.”

Winners are announced at the chamber’s annual meeting.

Winning teams receive $4,500, and the second prize is $1,500. Since 2008, more than $45,000 has been awarded.

The structure continues to evolve. For instance, a William Glanton Irwin Award for innovation was introduced last year, named for the early 20th-century banker who financed Clessie Cummins’ diesel engine-making idea. Also, two years ago, EcO15 established a regional level, which extends the competition to teams from Brown, Dearborn, Jackson, Jennings and Ripley counties.

“Students begin work early in the school year,” says Cindy

Top: In this May photo, Columbus North senior Taylor Balser, junior Nick Streit and senior Braden Trimpe go over their project that won the Maverick Challenge, a bike sharing program proposed for Columbus. Above: Brownstown Central student Nigel Myers presents his group’s project, the Liftamania 9000, to judges of the Maverick Challenge in January. Opposite page: Brownstown’s Jaylen Roll shakes hands with the judges.

“

We need youth interested in entrepreneurship. It’s a core value of the chamber and the Economic Development Board.

Communities need new ideas all the time.

— Frank Wadsworth, professor of marketing and international studies at IUPUC students some buy-in.” The idea calls for residents or visitors to be able to rent bicycles at locations around the city, thus encouraging lowinput, fitness-enhancing transportation. It won the city competition and placed second on the regional level.

Wadsworth recalls the cellphone repair pitch as addressing a need that has arisen in the last few years. “A lot of kids crack their screens, and the first impulse might be to just replace their devices,” he says.

He also speaks highly of Food on the Go, a model by which an independent company would field a team of couriers to take, place and deliver orders from various restaurants, so that each establishment doesn’t have to dedicate any of its own employees to the delivery function during peak hours.

Frey mentions Ian Smith, a 2013 contestant whose mother was a hairstylist. His idea was a special shampoo bowl for hospital patients.

Daily says participation in the

Maverick Challenge impacts students’ subsequent directions in life. She recalls Dillon Shaffer, whose organic-poultry idea, Happy Hens, won in 2012.

“When he came into my class in the fall, his intent was to study engineering at Purdue. By the time he completed his project, he’d decided he wanted to study business at IU. He’s there now and really enjoying it. The technical mind-set that had lured him toward engineering can be a plus as he embarks on a business career.”

Wadsworth says that he and other IUPUC faculty who critique the pitches enjoy the day, even though the pace is rather intense. “We bring the kids in from 9 a.m. to 3 p.m. and hear their presentations boom, boom, boom, back-to-back during that time.”

Daily calls the Maverick Challenge “a nice way to see that education is an investment.

In fact, this program actually pays you for going to school.”

Frey says, “I feel like this program is great for any kid, even those without plans for a business career. It teaches life lessons, such as financial management.”

“We need youth interested in entrepreneurship,” says Wadsworth. “It’s a core value of the chamber and the Economic Development Board. Communities need new ideas all the time.”

photo by Aaron Piper

Frey, president of the chamber. “City business leaders offer to be mentors. Some participants find mentors on their own, such as personal acquaintances with an interest in what they’re doing.”

The teachers and professors involved recall some ideas that have stood out. “Kids look at Pinterest and think that everything’s already been thought of,” says Daily, “but not all ideas have to be technical. A fairly simple idea may be a noteworthy innovation.”

She mentions Wayfare, the bike-share kiosk idea. “It’s received a lot of attention.

It’s something that enriches the sense of connection in the community, which gives the

”

AUGUST 2014 The Business Connection 11

chamberc August 2014

Monthly publication of the Columbus Area Chamber of Commerc

Venture awards highlight local success stories The Columbus Chamber of Commerce’s Venture Awards event is just around the corner. The Aug. 18 event promises to be a special time to celebrate those in our community who dare to undertake their own business ventures.

The Chamber’s Small Business Committee recently reviewed a list of 50 strong nominees, considering only the businesses that were based in Bartholomew County, members of the Chamber and employing fewer than 100.

Our volunteers considered how each businesses utilized innovative practices, exhibited a commitment to the community, created wealth and jobs or developed approaches to overcome adversity.

They were able to take a list of 50 nominees and whittle them down to 10 finalists. Nine of them are listed here.

In the category of Innovation, they considered businesses that developed groundbreaking prod-

ucts, processes, services, technologies or ideas. The finalists are: • Garb2ART • Data Cave, Inc. • Pawlus Dental New and Emerging Businesses are promising businesses that are less than five years old. The finalists are: • Family Chiropractic and Wellness • Farrell’s eXtreme Bodyshaping • HK Auto/Truck Services Finally, the Entrepreneur of the Year is an outstanding, stable business with at least five-year track record. The finalists are: • Natural Choices for Heathful Living • Cybermetrix, Inc. • Dos Abuelitas, Inc. Besides these three categories, the Chamber will recognize a single small business advocate, that is, a person or organization that supports, mentors or inspires small business owners.

Join us as we salute the leaders of our small business community on Aug. 18. For more information: www.columbusareachamber.com.

Cindy Frey President

12 The Business Connection AUGUST 2014

TEN Networking Roundtables 8 a.m. Aug 8, Columbus Area Visitors Center Join us for a fun, structured event where you will participate in an interactive roundtable discussion designed to help you make the best connections for your business and others, and to start building new strategic business relationships.

Calendar Aug. 8 — TEN Roundtables, Visitors Center Aug. 18 — The Venture Awards, Factory 12 Event Loft Sept. 1 — Chamber office closed Sept. 5 — TEN Meeting, Visitors Center

New Members Indiana Smokehouse LLC Matthew Gatesy 2825 Middle Road Columbus, IN 47203 www.indianasmokehouse.com SafelyFiled.com, LLC Terri Caldwell 9134 Grandview Road Columbus, IN 47201 www.safelyfiled.com 888-686-3111 Happy Happy Self Storage Todd Riordan PO Box 1223 Columbus, IN 47202-1223 www.iwanthappystorage.com 812-669-2111

Moorehead Communicatio dba The Cellular Connecti Terrance Arney 2075 Jonathan Moore Pike Columbus, Indiana 47201 812-372-3348 Sunright America Inc Toshiaki Takeuchi 6205 S. International Drive Columbus, IN 47201 www.sunrightamerica.com 812-342-3430

The Flatrock Flatbread Co Ben Fogt Columbus, IN 47201 812-447-8720 www.facebook.com/Flatrock

www.columbusa

connection

ce • 500 Franklin Street • Columbus, IN 47201 • 812-379-4457

Growing BUSINESS. Growing people.

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Family Chiropractic & Wellness 812-373-3376

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Wexford of Taylorsville, L.P. Anna Knoble 812-526-8000 www.wexfordoftaylorsville.com Jordy's, Inc. Timothy Rohrer PO Box 1647 Columbus, Indiana 47202 812-376-8650 www.facebook.com/jordymctaggarts

After Hours Networking: September 4, 2014 Join us as kidscommons hosts an After Hours Networking event on Thursday, September 4th. We’ll be networking from 5:00pm-7:00pm and may even spill out onto the street for Neighborfest. kidscommons is a vital part of Columbus, so come see what makes them great.

There will be food, drink and of course – the giant toilet!

This event is graciously sponsored by Sharpnack, Bigley, Stroh and Washburn.

Bardach Awards Lars McCain 220 W. Main St Greenwood, IN 46142 www.bardachawards.com 317-888-4434

kFlatbread

areachamber.com

AUGUST 2014 The Business Connection 13

Tips for taking a small business global

By Caroline McMillan Portillo n The Charlotte Observer (MCT)

I

t’s no easy task to juggle a workforce across five countries. Especially when they’re as varied as China, India, Pakistan, the United Arab Emirates and the United States.

But for small-business owner David Moore of Phantom Consulting, running a global operation is key to his operation — and his selling point. The Charlotte, N.C.-based company works as a behind-the-scenes IT service provider — hence the “Phantom” in the name — for clients around the world.

And the varying time zones ensure that he has staff on the clock at all times.

Moore, now 39, founded the company in 2010 after selling a small ad agency, City Rewards Network, to a private equity firm. In the purchase, the firm decided not to buy the offshore IT arm of the company, which consisted of several dozen software developers.

“So I’m sitting in my office, and we have about 35 software developers, and I’ve got a bunch of money and nothing to do,” Moore said. So he started another company.

Phantom Consulting (formerly known as Direct Response Concepts) has tackled projects ranging from the Novant Health iPhone app to the U.S. National Whitewater Center website, and served the service providers of companies such as electronics giant Epson. More clients are located in the U.S., United Kingdom and Europe.

The Charlotte Observer spoke with Moore about how he manages the logistics of an intercontinental operation — from hiring to travel, team-building to monitoring — and what other business can take away from the international learning curve.

14 The Business Connection AUGUST 2014

Isabella Bartolucci/Charlotte Observer/MCT

David Moore, the president of Phantom Consulting, in his Charlotte, N.C., office.

VET YOUR OVERSEAS VENDORS When trying to set up an office in the UAE, Moore needed to hire a local law firm that could file the paperwork. An online search netted dozens of seemingly reputable firms, so Moore selected one that, based on the website, appeared to be polished, well-established and large enough to offer a range of services.

But after Moore wired the firm more than $6,000 and sent all of his company’s information, he grew anxious: “Some filings we’d paid to get done didn’t get done,” he said. “Phone calls didn’t get returned. Emails didn’t get returned. So I went over there to check it out.”

Visiting in person, Moore saw that the large, well-established firm he’d hired was actually just one guy in a small office. Moore then called the UAE’s department of economic development, which connected him with a reputable firm.

For other companies considering setting up operations overseas, he recommends starting with government referrals and official sources.

“But honestly, the best way to do it would be to lay eyes on the company,” Moore said.

REQUIRE A U.S.-GRADE BACKGROUND CHECK To be considered for a job at Phantom Consulting, prospective employees must have a U.S. visa. It’s not a foolproof test — applicants still must go through the interview process — but it’s a critical seal of approval from the U.S. government, Moore said. Plus, he added, it’s a practical test, ensuring that employees will be able to travel to the U.S. if needed.

PAY WELL — AND APPROPRIATELY Determining what to pay employees overseas can be difficult, Moore said, because you need to pay a competitive salary to get top talent, but you can’t disrupt the local economy either.

So he studies public data and usually pays five to seven times the nation’s median income.

So just as a U.S.-based IT worker usually fits in among the top earners, a Phantom employee in a foreign country is also making in the top 1 percent in his economy. It’s a high enough salary that the best candidates apply, but it’s not so high that the office becomes a target of crime or government scrutiny, Moore said.

To pay more than five to seven times would require more paperwork, more hired security and more raised eyebrows — not what you want when your headquarters is in the U.S., he said.

INVEST IN MONITORING SOFTWARE One of Moore’s best tips for operating offices overseas is investing in monitoring software; it bridges the distance in real time and offers a level of international transparency.

At any time, he and 75 employees can see what any other employee is working on. Employees can even pull up what Moore himself is working on. Clients also have the opportunity to log into the system to verify hours for billing.

“We make sure people get what they’re paying for,” Moore said.

MAKE TIME FOR FACE-TO-FACE TEAM EXPERIENCES While traveling to his satellite offices, Moore organizes a number of team-building outings, from dune jumping to picnics in the desert.

In February this year, Moore made a visit to Phantom Consulting’s UAE office and took his employees to Dubai Internet City, an IT park created by the government of Dubai as a free economic zone and regional base for companies such as Nokia, Microsoft, IBM and Cisco. The group took lots of photos, and many of the employees wanted to pose with Moore.

After returning to the U.S., he logged into the monitoring system to check out the goings-on of his Dubai contingent. Moore said he was surprised to see that one of the lower-level employees had saved pictures of himself with Moore on his desktop, even making one his screensaver.

“I had no idea (the trip) even mattered,” Moore said. “It was kind of cool to see that.”

AUGUST 2014 The Business Connection 15

SBA agenda:

Communicate, counsel, loan faster JOYCE M. ROSENBERG n AP Business Writer

L

oans are the primary reason small businesses seek help from the Small Business Administration, but the new head of the agency says that more capital may not be what owners always need.

Maria Contreras-Sweet has been a small business owner herself, most recently as co-founder of Promerica Bank, a Los Angelesbased lender focused on small companies. That experience not only helped her win the SBA post, it gives her insight into what could aid small companies the most.

“I think the counseling is almost more important than the lending. The lending is vital; we need access to capital for sure. But sometimes as I sat at the bank, business owners would ask me for a loan, and I’d say, you’re just not managing your cash well. Let’s talk about your cash flow, let’s talk about the business plan. Can I help you enough so you don’t need that extra line of credit?” she said.

“And so many times, we’d give them a line of credit, and then it wasn’t deployed accurately or effectively or efficiently. I think our counseling programs can be key to our success.”

Just a few months into her tenure, ContrerasSweet is still getting a handle on what’s working at the SBA and what needs to be changed. One area of focus is the way the agency communicates with small businesses. She’s recently launched a Twitter account to better connect with the public and says she’s also changing the way she’s taking in information.

And even though she thinks more counseling could be the key to helping owners be more successful, faster loan processing is also a priority.

Recently she announced that the SBA is giving banks what’s called a predictive business credit scoring model, a tool to help them forecast whether a borrower is likely to repay a loan. It’s designed to speed loan approvals.

Contreras-Sweet wants to know if these programs are working. She talked about her

16 The Business Connection AUGUST 2014

concerns, and her agenda, with the AP. Here are excerpts from the interview, edited for brevity and clarity:

What have you found so far Q: at the SBA that needs to be changed to help small businesses?

A:

More Americans should be made aware about the opportunities SBA helps to create. And how impressive it is that, at every key intersection of a business person’s cycle, the SBA has a response to their needs. I’m not certain that has been made abundantly clear to entrepreneurs.

So I think first and foremost that’s something we want to focus on, how we communicate about the products, the services, the programs, that already exist.

do you Q: How do that?

A:

We need to learn how to use all the media that’s available to us — the traditional, social media and informal ways of communicating. For example, instead of watching the evening news shows, I find younger people are watching shows like Jon Stewart’s “The Daily Show.” We need to understand where people are, how they’re getting information, and make sure we’re adapting to the new ways people are receiving information.

I’ve launched a Twitter account. I need to start opening up the way I communicate and the way I get information and the way I distribute information.

else is on your agenda Q: What for small business?

A:

We’re conducting an external analysis about gaps in our programs that serve different segments of the population. For example, lending to African Americans. We’ve made a lot of progress, but we need to do more.

Another example is our senior business owner population. We’ve seen economies where birth rates have fallen, and as a result, their labor force is shrinking and they have challenges in maintaining their productivity per person. What can we do to anticipate that in the U.S.? At the SBA, we have a terrific Encore program for older entrepreneurs. My question is, is that sufficient?

The SBA’s Office of Advocacy Q: has issued a report about the government’s inability to reach its goal of giving contracts to small businesses. What can you do to improve that situation?

A:

We are making sure through our counseling centers that we’re communicating the opportunities that are available. Our website, BusinessUSA is important.

Business owners can visit it and learn about what’s going on in the Agriculture Department, the Defense Department or the Department of Transportation. We’ve got to make sure those channels of communication are useful.

It’s also important to see if there are more industries we can target for contracts for womenowned businesses.

How does being a Hispanic Q: woman affect your approach to helping small business owners?

A:

It helps me ask, are our programs culturally competent? There are certain cultural nuances in the way we approach things.

So do we have the cultural competency in our lending institutions? For example, in our institution, I’d hear from everyone about how important their privacy was. In some communities, people would say to me, I’m not very comfortable talking about money. We need to be respectful of cultural nuances to make sure we’re talking to people in a way that makes them comfortable.

At a Glance The Associated Press

Maria Contreras-Sweet, head of the Small Business Administration AGE: 58.

HOMETOWN: Los Angeles.

RESIDES: Washington, D.C., area

FAMILY: Husband Ray, three children.

HOBBIES: Hiking, traveling with her family, skiing.

LAST BOOK READ: “David and Goliath: Underdogs, Misfits and the Art of Battling Giants” by Malcolm Gladwell.

EDUCATION: Bachelor’s degree from California State University, Los Angeles.

FAVORITE QUOTE: What her grandmother told her: “It’s not the titles you have that matter, it’s what you do with the titles that matters.”

CAREER: Owned companies, including Fortius Holdings, a private equity and venture fund, and Promerica Bank, a lender serving small businesses in Los Angeles. Corporate executive at Westinghouse’s 7-Up / RC Bottling Co. Served as secretary of California’s Business, Transportation and Housing Agency.

GREATEST CHALLENGE AS A BUSINESS OWNER: When Contreras-Sweet started her first company, she used money from her Westinghouse stock options to fund it and also took out a loan under a program to help women-owned businesses. Because she was busy running the company, she asked her husband to pay the company’s invoices. During an audit of

her status, she was told, “You’re not really a womanowned business because the financial aspect of your business is actually run by your husband. And I said, ‘Follow the money; see where it came from.’”

GREATEST SUCCESS AS A BUSINESS OWNER: “I’m really proud of having built a financial institution.”

TWITTER HANDLE: @MCS4Biz.

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AUGUST 2014 The Business Connection 17

Around the WATERCOOLER Nominations sought

The Southeast Indiana Small Business Development Center is accepting nominations for the third annual Leadership & Entrepreneurial Awards Day of Southern Indiana, or LEADS Indiana. Nominate a small business owner or growing entrepreneur in your network. Nominations are accepted online via a very short online form. For more information on the event, to nominate or for nomination criteria, visit www.leadsindiana. com or call the ISBDC at 812-952-9765. The deadline for

nominations is Sept. 1.

Nominations are open for 11 awards categories: Small Business Owner of the Year, Small Business Exporter of the Year, Young Entrepreneur of the Year, FranNet Franchisee of the Year, Women Owned Business of the Year, Family-Owned Business of the Year, Minority Owned Business of the Year, Veteran Owned Business of the Year, Capital Infusion Champion of the Year, Small Business Champion of the Year, Diversity Champion of the Year, and Entrepreneurial Community of the Year.

New program at IUPUC

The Division of Business at Indiana University-Purdue University Columbus is launching a new concentration in health services administration as part of its undergraduate curriculum.

Required courses for the HSA will be offered beginning with the start of fall classes in August.

The 18-credit concentration study will help meet local and regional employment needs while providing IUPUC graduates with a strong career path that includes opportunities for promotion and advancement. The U.S. Department of Labor’s Bureau of Labor Statistics projects the demand for health services managers will grow 23 percent through 2022. The median national salary for these workers is $88,580.

Health service administrators develop and manage programs and policies that promote human health and wellness, prevent disease, and deliver nursing and other specialized patient care. They work in a variety of settings, including public and private organizations serving adults, children, employees and municipalities. In IT-related positions, they manage patient records and data, oversee billing systems, or analyze reimbursement processes.

Parts factory to add workers

GREENSBURG — Officials say an auto parts company is planning to add about 250 jobs at a southeastern Indiana factory by the end of next year.

City officials in Greensburg say the additional jobs will be added as $28 million is spent on new machinery for the Valeo Engine Cooling factory to start new product lines for Honda, Nissan, Chrysler and Ford.

Mayor Gary Herbert says he supported a longer-than-usual sixyear property tax abatement on Valeo’s new equipment because of the investment’s size and number of new jobs expected.

The French company now has nearly 700 workers at the 18 The Business Connection AUGUST 2014

Greensburg plant. That’s up from about 400 employees in January 2013 when the company announced another expansion for the factory.

Feds to recoup money from state

INDIANAPOLIS — The U.S. Department of Treasury plans to recover nearly $500,000 from Indiana after a federal audit found the “intentional misuse” of economic development money by the state.

The Indianapolis Star reports an audit by the federal Office of the Inspector General found a contractor the Indiana development agency hired to invest taxpayer money in promising startup companies should not have awarded $499,986 to a startup business managed by the contractor’s chairman.

In the report, the Office of the Inspector General noted that Indiana and federal officials disagreed about whether the funding was intentionally misused.

The audit reviewed a decision by Elevate Ventures, hired by the Indiana Economic Development Corp., to direct the money to a pair of companies connected to Elevate Chairman Howard Bates and his son.

State must cut carbon emissions

INDIANAPOLIS — Coal-dependent Indiana has to cut carbon emissions by 20 percent by 2030 under new requirements outlined by the U.S. Environmental Protection Agency.

Indiana has three years to come up with a plan to achieve the reductions, which were announced by the EPA. But some experts say the state government and energy industry have already taken steps toward that goal, such as switching old coal-fired power plants to cleaner natural gas.

Doug Gotham of the Purdue-based State Utility Forecasting Group says moves like that will help Indiana meet the goals.

Jodi Perras of the Indiana Sierra Club’s Beyond Coal Campaign says most Indiana power plants are aging and need to be replaced.

The EPA says Indiana gets 80 percent of its electricity from coal.

Tourism group adopts new name

INDIANAPOLIS — Indiana’s leading tourism trade group has a new name along with plans to expand its membership.

The Association of Indiana Convention and Visitors Bureaus will now be called the Indiana Tourism Association.

The public-private organization plans to expand its membership to include not only convention and visitors bureaus, but attractions, hotel management companies, tour operators, small-business owners, tourism-related associations, vendors and others. The group advocates for investing and promoting tourism in the interest of economic development.

It is funded primarily by innkeepers taxes collected at the local level. The group says each tax dollar spent returns $15 in state and local taxes.

In 2012, the group says 71 million people visited Indiana. The organization says those visitors spent a total of $10.1 billion.

August, with completion early next year.

The company also held a groundbreaking ceremony in June for a new distribution center in the central Indiana city of Frankfort.

ConAgra says the Frankfort center will have about 225 workers, including some 150 jobs being moved from a current distribution center in the nearby city of Lebanon.

ConAgra has about 1,100 workers in Indiana, including at other production facilities in Indianapolis and Brookston.

AM General to update Humvees

SOUTH BEND — AM General has been awarded a $90.5 million contract to restore and upgrade hundreds of Army National Guard Humvees at a northern Indiana factory.

The South Bend-based company says the contract will have it work on up to 760 Humvees in the factory where the vehicles were built for the U.S. military for many years.

Company spokesman Jeff Adams says preliminary work on the contract has started at the factory where AM General recalled more than 200 laid-off workers in May. Adams says the contract includes updating the National Guard Humvees with equipment and providing spare parts.

Bloomington implements new rules

BLOOMINGTON — City officials in Bloomington are creating new rules for chain businesses looking to open in the downtown area.

The City Council voted to require what it calls standardized businesses seeking to open a downtown storefront to obtain a special zoning permit that specifies details of the building’s look and design.

Supporters say the step is intended to protect the downtown’s appearance. The Herald-Times reports the rules will apply to a nine-block area around the courthouse square and a 12-block zone west of the Indiana University campus.

The Greater Bloomington Chamber of Commerce opposed earlier proposals that could have blocked new chain businesses if officials believed there was an over-concentration of them.

Wal-Mart plans distribution center

PLAINFIELD — Wal-Mart says it will build a new distribution center in central Indiana and have perhaps 300 employees there in the next couple of years. The company announced it would build the 1.2 million-square-foot facility in a Plainfield industrial park see watercooler on page 21

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ConAgra expanding popcorn facility

RENSSELAER — ConAgra Foods says it will spend nearly $9 million to expand its popcorn production operations in northwestern Indiana, where it expects to add up to 80 workers in the coming year.

ConAgra announced it would spend the money on renovating and equipping its current facility in Rensselaer. The Omaha, Nebraska-based company says it expects construction to start in

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on the move

Jennifer Rumsey

Jennifer Rumsey has been named vice president of engineering for the engine business at Cummins Inc. She succeeds Steve Charlton, who retired July 1.

Rumsey joined Cummins in 2000 and has served in a number of capacities, including her most recent position, vice president of engineering for the heavy, medium and lightduty engine business. Prior to Cummins, she worked at a fuel cell startup company in Cambridge, Massachusetts.

She is a 1996 graduate of Purdue University, with a degree in mechanical engineering, and a 1998 graduate of Massachusetts Institute of Technology, with a master’s degree in mechanical engineering.

provides a $1,500 stipend for attendance at five workshops over a one-year period.

Janet Todd

Donna Booth, owner of Prestige Printing and the local Fastsigns International franchise, was featured in an article in the June issue of Entrepreneur magazine.

Mark Richter, visual communications expert at Fastsigns of Columbus, recently completed a three-day sales boot camp at the Fastsigns corporate headquarters in Dallas. Training included classroom instruction, live exercises and in-depth coaching covering essential skills and effective techniques needed throughout the entire sales process.

Fastsigns of Columbus is a sign, graphics and visual communications company serving customers of all sizes and industries.

Jan Banister

Jan Banister, chairwoman of the environmental design program at Ivy Tech Community College Columbus, has been selected as a participant in the Global Learning Across Indiana Initiative as a result of her inclusion of international/global learning objectives and course materials in her program area.

A total of 20 faculty members from a number of Ivy Tech campuses have been selected; their goal will be to develop a portfolio and instructional materials focusing on internationalization and Arabic instruction across Ivy Tech’s curriculum. The initiative

20 The Business Connection AUGUST 2014

Thomas A. Clerkin

Janet Todd has been promoted from chairwoman of the department of nursing to dean of the School of Nursing at Ivy Tech Community College Columbus. She will serve as the principal academic and administrative leader of the School of Nursing and will be responsible for planning, budgeting, scheduling, staffing, curriculum, instruction and other academic matters.

Todd earned an Associate of Science in nursing degree from Purdue University in Fort Wayne, a Bachelor of Science in nursing from Indiana Wesleyan University in Marion, and a Master of Science in nursing from the University of Southern Indiana in Evansville. She has held nursing positions at Indiana University Hospital in Indianapolis; Mohawk Valley General Hospital in Ilion, New York; Wishard Memorial Hospital in Indianapolis; Gran Care Home Health in Greensburg; and St. Vincent Jennings Hospital in North Vernon. She has been a nursing instructor at Ivy Tech in Columbus.

Thomas A. Clerkin, associate professor of management in the Division of Business at Indiana University-Purdue University Columbus, has written a book titled “Executive Search Relationships Impact Careers in Multiple Ways,” published by Scholars Press. His research focuses on the role of executive search firm relationships in executive career attainment, executive decision-making, organizational change, leadership, management development and succession planning, and cultural issues associated with mergers and acquisitions. He teaches courses on leadership, career success, entrepreneurship, business policy, and strategic human resources for undergraduate business students and graduate MBA students. Before joining the IUPUC faculty, Clerkin worked in human resources for public and privatesector organizations for more than 30 years, most recently as corporate vice president of organizational and leadership development for ArvinMeritor, a global auto parts manufacturer.

Dr. Holly Gardner has joined the medical staff at Columbus Regional Hospital. She is a member of Emergency Physicians Inc. of Columbus and will practice at the Columbus Regional Hospital emergency department. She graduated from Indiana University School of Medicine and completed residencies at Methodist and Wishard hospitals in Indianapolis in emergency medicine.

David Scott Shymkus

David Scott Shymkus of Dunn & Associates Benefit Administrators Inc. has qualified to receive the National Association of Health Underwriters’ President’s Council Leading Producers Round Table Award. This award is bestowed upon individuals who have demonstrated professional excellence in the sale of health and disability income insurance and sales management for over 10 years. Shymkus is a Lifetime Qualifier of the Leading Producers Round Table and a Certified Affordable Care Act broker. Headquartered in Washington, D.C., the National Association of Health Underwriters

represents 20,000 professional health insurance agents and brokers.

JCB was recognized as a Five Star Member of the Indiana Bankers Association at the IBA Mega Conference in Indianapolis. The bank earned the award in recognition of its commitment to the IBA in the areas of political awareness, issues advocacy, lifelong learning, volunteerism and Preferred Service Provider utilization. The Indiana Bankers Association supports Indiana banking through issues analysis, professional education, and products and services that enhance financial institutions’ ability to serve their communities.

JCB also was recognized as one of the top 200 community banks in the country by American Banker magazine. JCB was ranked 180. A total of 851 institutions nationwide qualified for consideration by posting a three-year average return on equity of 8.66 percent or higher.

— Staff Reports

watercooler continued from page 19 that’s near Indianapolis International Airport.

Wal-Mart says the new center will fill online orders after it opens early next year. The company says it expects to start hiring for fulltime jobs at the center in October.

The Indiana Economic Development Corp. says it offered Wal-Mart up to $2.9 million in tax credits and $200,000 in training grants based on the hiring plans.

FRANKLIN COLLEGE PRESIDENT TO RETIRE

FRANKLIN — James Moseley, president of Franklin College, has announced that he will retire at the end of the next school year. He became the school’s 15th president in 2002.

Under his tenure, Franklin’s enrollment has grown to 1,000 students and the school improved its internship programs. It also expanded its campus near downtown Franklin with a new sports complex and a welcome center.

Crawfordsville to gain publishing jobs

CRAWFORDSVILLE — Book publisher Penguin Random House LLC has announced plans to consolidate a major portion of its U.S. distribution and fulfillment operations in the west central Indiana city of Crawfordsville, creating up to 313 new jobs by 2016.

The New York-based company will expand its Crawfordsville operations by 350,000 square feet to 1 million square feet total. The expansion

scheduled to be operational by October will allow the company to double annual book shipments.

The Indiana Economic Development Corp. says it offered Penguin Random House up to $700,000 in conditional tax credits and up to $100,000 in training grants based on the job-creation plans. The city of Crawfordsville approved additional incentives at the request of Montgomery County Economic Development Inc. The company plans to begin hiring in August.

BUS FACTORY TO CLOSE

NAPPANEE — A company is planning to shut down a northern Indiana factory where about 160 people have been overhauling Greyhound buses.

An executive of ABC Cos. says many of those workers at the factory in the Elkhart County town of Nappanee will have the chance for jobs at a nearby plant where it will be building double-decker buses.

Company Vice President Jon Savitz says it will be producing 75 to 100 double-decker buses a year for a Scottish company.

ABC Cos. says it expects to close the bus refurbishing factory by Sept. 15.

INDIANA TOPS IN WATER INDUSTRY JOBS

INDIANAPOLIS — A Purdue University professor says a new report that ranks Indiana with the nation’s highest percentage of jobs tied to the water industry shows how valuable the state’s water resources are to its economy.

The analysis found that more than 562,000 jobs in Indiana, or 23.3 percent of the state’s total employment, are with industries that develop freshwater technology and services or are highly dependent on plentiful and clean water, such as big manufacturers.

The report was prepared by the Anderson Economic Group for three public universities in Michigan.

Purdue professor of agronomy Ron Turco calls the report “a wake-up call for Indiana” because it shows how important it is to protect the state’s water resources due to the number of Hoosier jobs tied to water.

AUTO PARTS MAKER ADDING JOBS

MUNCIE — An auto parts company plans to spend more than $15 million on new equipment for a Muncie factory where it expects to add perhaps 50 workers in the coming year. The Delaware County Council has approved a fiveyear property tax abatement worth $543,000 as an incentive for Magna Powertrain’s investment.

The company now has almost 400 workers at the factory where it makes drivetrain components. Terry Murphy of the MuncieDelaware County Economic Development Alliance says the new equipment will include laser welders and should be installed by next year.

The company expects to start hiring for the new jobs this summer and have them all added

by December 2015.

— Wire Reports AUGUST 2014 The Business Connection 21

BUSINESS LEADS COMMERCIAL BUILDING PERMITS

COL NORTH BASEBALL FIELDS 3241 SF

3355 S US 31 COMMERCIAL ADDITION $170,000 GEHRING UNDERGROUND, OWNER MOHR,LARRY CONSTRUCTION, CONTRACTOR COM ADDN 1344 SF GEHRING UNDERGROUND

2405 COTTAGE AVE COMMERCIAL REMODEL $25,000 REISING, KEITH, OWNER SCHAEFER DEVELOPMENT LLC, CONTRACTOR COM REMODEL 1100 SF

15793 E 800 N COMMERCIAL ADDITION $11,000 AT&T, OWNER CROWN CASTLE USA INC, CONTRACTOR CELL TOWER 1751 ARCADIA DR COMMERCIAL REMODEL $73,822 PMG INDIANA CORPORATION, OWNER BIEHLE ELECTRIC INC, CONRACTOR NEW HVAC SYSTEM 11890 N E EXECUTIVE DR COMMERCIAL REMODEL $75,000 VANITY FAIR, OWNER CFM AFFINITY CONSTRUCTION, CONTRACTOR VANITY FAIR REMODEL 30120 SF 6045 STATE ST NEW COMMERCIAL BUILDING $3,000 ST. PAUL LUTHERAN CHURCH, OWNER NATHAN PEVLOR, CONTRACTOR SHED AT CHURCH 810 BROWN ST STE C COMMERCIAL REMODEL $2,500 STIER, SUSAN, OWNER/ CONTRACTOR COM REMODEL 1320 W 200 S NEW COMMERCIAL BUILDING $1,400,000 BARTHOLOMEW SCHOOL CORP, OWNER MILESTONE, CONTRACTOR 22 The Business Connection AUGUST 2014

1109 16TH ST COMMERCIAL REMODEL $2,500 WENDEL, PAUL, OWNER JASON MCCORD PLUMBING, CONTRACTOR ASHLYNN LEIGH CAKES/ PLUMBING 930 WASHINGTON ST COMMERCIAL REMODEL $500,000 EAGLES 741, OWNER/ CONTRACTOR COM REMODEL EAGLES 10137 SF 3201 CENTRAL AVE COMMERCIAL REMODEL $300,000 GRACE LUTHERAN, OWNER FORCE CONSTRUCTION CO INC, CONTRACTOR GRACE LUTHERAN CHURCH REROOF AND WINDOWS 4389 N LONG RD NEW COMMERCIAL BUILDING $400,000 PERRY, TRAVIS, OWNER TOVEY PERRY CO, CONTRACTOR NEW COM BLDG 15036 SF

RESIDENTIAL BUILDING PERMITS 3355 CESSNA DR $85,000 NEW 2180 SF RES/GAR BEACON BUILDERS LLC, OWNER/CONTRACTOR 1951 CREEK BANK DR $167,000 NEW 3560 SF RES/GAR BEAZER HOMES, OWNER/ CONTRACTOR

june

2001 CREEK BANK DR $171,600 NEW 3448 SF RES/GAR BEAZER HOMES, OWNER/ CONTRACTOR 2631 DAFFODIL COURT WEST $250,000 NEW 4344 SF RES/BMT/GAR WAGNER, KENT CONSTRUCTION, OWNER/ CONTRACTOR 4949 IMPERIAL DR $290,000 NEW 3556 SF RES/GAR MABE, JERRY, OWNER SKAGGS BUILDERS INC, CONTRACTOR 7460 N 425 E $350,000 NEW 3855 SF RES/BMT/GAR PETERS, MIC, OWNER BANISTER CONSTRUCTION, CONTRACTOR 6130 PELICAN LN $300,000 SINGLE FAM RESIDENTIAL NEW M/I HOMES OF INDIANA, OWNER/CONTRACTOR 1715 PINION CT $85,000 NEW 2012 SF RES/GAR BEACON BUILDERS LLC, OWNER/CONTRACTOR 3174 RED FOX TRL $220,000 NEW 6223 SF RES/BMT/GAR DREES HOMES, OWNER/ CONTRACTOR 3243 RED FOX TRL $220,000 NEW 5562 SF RES/BMT/GAR DREES HOMES, OWNER/ CONTRACTOR 14000 W LAKE RD $110,000 NEW 1245 SF RES/GAR BRUNING, BRAD, OWNER PRUITT STEVE, CONTRACTOR 14000 W LAKE RD LOT 100 $125,000 NEW 2692 SF RES/BMT/GAR

VANDEROAR, ROBERT, OWNER/ CONTRACTOR 5041 WEST QUINCY CT $290,000 NEW 3121 SF RES/GAR NEWSON, VIRGINIA, OWNER SKAGGS BUILDERS INC, CONTRACTOR 227 WESTBROOK CT $405,000 SINGLE FAM DWELLING SPOON, JOEL, OWNER/ CONTRACTOR 4365 WESTMINSTER PL $200,000 NEW 2572 SF RES/GAR PHILLIPS DEVELOPMENT INC, OWNER/CONTRACTOR 4371 WESTMINSTER PL $200,000 NEW 2335 SF RES/GAR PHILLIPS DEVELOPMENT INC, OWNER/CONTRACTOR 1053 WESTVIEW POINT DR $1,080,000 SINGLE FAMILY NEW DWELLING PATEL, AMIT & SONAL, OWNER WILLIAMS CUSTOM ART BUILDERS, CONTRACTOR

CERTIFICATES TO DO BUSINESS UNDER ASSUMED NAME Teresa and Warren Olmstead, DBA Ride to Remember – for Rodney Riley (charity), 35 W 550S, Columbus Physician’s Practice Organization Inc., DBA Columbus ENT and Allergy, 2400 E. 17th St., Columbus David Dornfeld, DBA Mackenzie Brown Fund (memorial fund), 1302 Audubon Drive, Columbus Linda Brown, DBA Vintage Creations (flowers and crafts), 2023 Fiesbeck Drive, Columbus Domestic Limited Liability Co., DBA PMI

AUGUST 2014 The Business Connection 23

Washington St. 24 The Business Connection AUGUST 2014

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