WA Industrial Relations Commission Annual Report 218

i

Annual Report 2018

Government of Western Australia Department of the Registrar Western Australian Industrial Relations Commission

ANNUAL REPORT

2018

Department of the Registrar, Western Australian Industrial Relations Commission

ii

Annual Report 2018

DEPARTMENT OF THE REGISTRAR STATEMENT OF COMPLIANCE The Honourable Bill Johnston MLA, Minister for Mines and Petroleum; Commerce and Industrial Relations; Electoral Affairs; Asian Engagement.

ANNUAL REPORT 2017/18 In accordance with section 63 of the Financial Management Act 2006 (WA), I hereby submit for your information and presentation to Parliament, the Annual Report of the Department of the Registrar, Western Australian Industrial Relations Commission for the financial year ended 30 June 2018.

The Annual Report has been prepared in accordance with the provisions of the Financial Management Act 2006 (WA).

Susan Bastian Chief Executive Officer 31 August 2018

Department of the Registrar, Western Australian Industrial Relations Commission

iii

Annual Report 2018

DEPARTMENT OF THE REGISTRAR CONTACT DETAILS This Report The report describes the functions and operations of the Department of the Registrar, Western Australian Industrial Relations Commission (the Department), outlining performance and outputs during the 2017/18 reporting year and presents audited financial statements and performance indicators of the year ended 30 June 2018.

This report does not report the activities of the Western Australian Industrial Relations Commission (the Commission), as the Commission reports directly to Parliament via the Chief Commissioner’s Annual Report

Availability and Accessibility of this Report This report can be downloaded in PDF format from the Department of the Registrar’s website at http://www.dotr.wairc.wa.gov.au/publications/annual-reports.

Alternative formats are available on request.

Contact Details Office Address

Postal Address

Telephone

Fax

Level 17 111 St Georges Tce Perth WA 6000

Locked Bag 1 Cloister’s Square Perth WA 6850

(08) 9420 4444 Freecall in WA 1800 624 263

(08) 9420 4500 Freefax in WA 1800 804 987

Internet www.dotr.wairc.wa.gov.au Email registry@wairc.wa.gov.au

Department of the Registrar, Western Australian Industrial Relations Commission

iv

Annual Report 2018

DEPARTMENT OF THE REGISTRAR TABLE OF CONTENTS OVERVIEW OF THE AGENCY............................................................................................................ 1 Executive Summary........................................................................................................................................... 1 Operational Structure......................................................................................................................................... 3 The Department......................................................................................................................................... 3 Senior Officers........................................................................................................................................... 4 Mission Statement.................................................................................................................................... 5 Organisational Chart................................................................................................................................ 5 Legislation Administered........................................................................................................................ 6 Other Key Legislation Impacting on the Department’s Activities............................................... 6 Responsible Minister............................................................................................................................... 6 Enabling Legislation................................................................................................................................. 6 The Western Australian Industrial Relations System.................................................................... 7 Performance Management Framework..................................................................................................... 10 Outcome Based Management Framework.................................................................................... 10 Changes to Outcome Based Management Framework............................................................. 11 Shared Responsibility with Other Agencies................................................................................... 11

REPORT ON OPERATIONS................................................................................................................... 13 Agency Performance....................................................................................................................................... 13 Actual Results versus Budget Targets............................................................................................. 13 Key Performance Indicators................................................................................................................ 14 Commission Services...................................................................................................................................... 17 The Chief Executive Officer and Registrar..................................................................................... 17 Registry Services.................................................................................................................................... 19 Industrial Magistrates Court of Western Australia........................................................................ 22 Registered Organisations.................................................................................................................... 24 General Orders........................................................................................................................................ 24 Right of Entry Permits for Union Officials....................................................................................... 24 Access to Justice.................................................................................................................................... 25

Department of the Registrar, Western Australian Industrial Relations Commission

v

Annual Report 2018

DEPARTMENT OF THE REGISTRAR TABLE OF CONTENTS Corporate Services........................................................................................................................................... 28 Finance and Administration................................................................................................................. 28 Information Services.............................................................................................................................. 29 Human Resources.................................................................................................................................. 30 Information and Communications Technology.............................................................................. 31

SIGNIFICANT ISSUES IMPACTING THE AGENCY.................................................................... 33 Significant Issues Impacting the Agency................................................................................................... 33

DISCLOSURES AND LEGAL COMPLIANCE................................................................................ 34 Audit Opinion...................................................................................................................................................... 34 Financial Statements....................................................................................................................................... 39 Key Performance Indicators.......................................................................................................................... 91 Ministerial Directions........................................................................................................................................ 99 Other Financial Disclosures........................................................................................................................ 100 Pricing Policies of Services Provided............................................................................................ 100 Capital Works........................................................................................................................................ 100 Employment and Industrial Relations........................................................................................... 101 Staff Development............................................................................................................................... 101 Governance Disclosures.............................................................................................................................. 102 Contracts with Senior Officers......................................................................................................... 102 Unauthorised Use of Credit Cards................................................................................................. 102 Risk Management and Business Continuity............................................................................... 102 Other Legal Requirements.......................................................................................................................... 103 Expenditure on Advertising............................................................................................................... 103 Disability Access and Inclusion Plan............................................................................................. 104 Compliance With Public Sector Standards and Ethical Codes............................................ 107 Recordkeeping Plan........................................................................................................................... 107 Government Policy Requirements............................................................................................................ 109 Occupational Safety, Health and Injury Management............................................................. 109

Department of the Registrar, Western Australian Industrial Relations Commission

1

Annual Report 2018

OVERVIEW OF THE AGENCY

OVERVIEW OF THE AGENCY EXECUTIVE SUMMARY During the last financial year, workflow assessments were conducted across all sections of the Department including assessment of software and infrastructure requirements, for the purposes of enabling transition to the GovNext-ICT, “Infrastructure as a Service” model which is due for completion in the latter part of 2018.

The Department has focussed on creating the foundations necessary to ensure our people, processes and systems have the capability to meet the challenges that may arise from the Ministerial Review of the State Industrial Relations System.

Photo 1 - Susan Bastian Chief Executive Officer

The modernised website will provide an enhanced search facility ensuring everyone who requires access to the Commission can readily navigate departmental resources and information, making the user experience seamless and less overwhelming.

The Department has a strong commitment to helping those who are unfamiliar with the industrial relations regime and facilitates access to external legal support. For example, in conjunction with the Employment Law Centre, the Department developed a free seminar program that provides information on the processes and procedures associated with proceedings before the Commission.

In addition, the Department facilitates a referral scheme for unrepresented parties, to law firms who provide pro bono advice to address specific legal questions or assist in preparation for matters to be determined before the Commission.

I would like to acknowledge the ongoing support and professional service of the legal firms who make their time and resources available to assist unrepresented parties through the Commission’s Pro Bono Scheme. Further information about the Commission’s pro bono partners can be found on page 25 of this report.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Furthermore, revised and modernised digital forms including a self-help process will form part of the website. Online service delivery will provide the community with greater convenience and freedom to engage with the Department 24/7.

SIGNIFICANT ISSUES

The Department has commenced the development of a modern website, that will have a sharp focus on accessibility and will include enhanced digital pathways for the community, industrial relations practitioners, employee organisations and employer organisations. These pathways were designed through engagement with our stakeholder community and user experience workshops.

T ON OPERATIONS

Similarly, capability assessments were initiated across the Department, focussed on enhancing accessibility and service delivery to the community, aligning with the objectives of the Digital WA Information and Communications Technology (ICT) Strategy and the recommendations of the Service Priority Review.

2

Annual Report 2018

OVERVIEW OF THE AGENCY EXECUTIVE SUMMARY Corporate governance remains a strong focus for the Department. We have refined our governance regime and strengthened the principles of good governance in accordance with the accountabilities found in the Public Sector Management Act 1994 (WA).

The Department’s people are its greatest strength. Their commitment to community service is always on display in terms of their courtesy, consideration and sensitivity. Our customers indicated a 98 per cent satisfaction rating in terms of timeliness of services provided and a 96 per cent satisfaction rating for accuracy and relevance of documentation and information provided to our clients.

As such, the Department’s people and the change management process we have engaged in over the past 12 months embrace the aspirations of the Government’s Service Priority Review, being: • • •

Customer-focused and outcomes-based service and design; Contemporary, adaptable and high performing workforce; and Efficient and effective systems and processes.

The ensuing year will see a continuation of the various initiatives of 2017/18 with a view to implementing enhanced systems and more efficient processes that will place the Commission and the Department in good stead to face the challenges of the future.

In accordance with our diversified business model, the Department continues to host external private inquiries and arbitrations. In the last reporting year, the Department hosted parties in the mining, medical and building sectors as well as Federal, State and Local government agencies, on a fee for service arrangement. The Department is currently hosting the Inquiry into the City of Perth.

The Department has for the 15th consecutive year been recognised by the Office of the Auditor General as a best practice agency for meeting effective financial controls and financial reporting criteria.

I sincerely thank the staff of the Department, for their ongoing dedication and commitment at a time of great change. I would like to also acknowledge two long serving Executive members of the Department, Licy Mathew and Sue Hutchinson and wish them all the best in their retirement. My staff and I look forward to meeting the challenges and opportunities over the next year.

Susan Bastian Chief Executive Officer 31 August 2018

Department of the Registrar, Western Australian Industrial Relations Commission

3

Annual Report 2018

OPERATIONAL STRUCTURE The Department

The Department also provides the administrative support necessary for the lodgement of appeals to the Western Australian Industrial Appeal Court (IAC).

In terms of the broader community, the Department provides the infrastructure, administration, advice and support services that enable the general community, Unions, Employer Associations and Government agencies, to make applications to the Commission, IMC and IAC.

The Chief Commissioner reports independently to Parliament on the activities of the Commission via a separately published annual report.

SIGNIFICANT ISSUES

The Department’s budget includes the salaries and on-costs for Members of the Commission, Chambers staff and all employees of the Department, as well as the associated infrastructure and service costs that support and enable the Commission to achieve its statutory responsibilities.

T ON OPERATIONS

The Department is established pursuant to section 35 of the Public Sector Management Act 1994 (WA) (PSM Act) and provides the Western Australian Industrial Relations Commission (Commission) and the Industrial Magistrates Court of Western Australia (IMC) with the physical and virtual infrastructure, human resource functions, administrative resources and financial resources, integral to support its functions, as detailed in the Industrial Relations Act 1979 (WA) (IR Act). The Commission’s other jurisdictions of the Occupational Safety and Health Tribunal, the Road Freight Transport Industry Tribunal and other constituent authorities are supported likewise.

OVERVIEW OF THE AGENCY

OVERVIEW OF THE AGENCY

The Department’s structure falls into two areas - Commission Services and Corporate Services.

Corporate Services deliver finance, human resources, governance, information and research services and records management, for both the Commission and the Department in accordance with public-sector standards and the PSM Act.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Commission Services staff support the statutory functions of the Registrar pursuant to the IR Act. These activities include the processing of applications, documentation of matters before the Commission, the IMC and the IAC, the lodgement and publication of decisions in the Western Australian Industrial Gazette, publication of State awards and industrial agreements and the legislative compliance of registered union and employer organisations.

The team also provides judicial support within the IMC, including administrative preparation for pre-trial conferences and conciliation by the Clerk of the Court.

4

Annual Report 2018

OVERVIEW OF THE AGENCY OPERATIONAL STRUCTURE Senior Officers Susan Bastian – Chief Executive Officer and Registrar Susan holds the office of Chief Executive Officer of the Department. She is also appointed as the Registrar of the Commission. As the Chief Executive Officer, Susan is the Accountable Authority as prescribed in section 52 of the Financial Management Act 2006 (WA).

Susan has extensive experience in industrial relations, administration and senior management within the public sector.

Sarah Kemp – Deputy Registrar (LLB (Hons), BSW (Hons)) Sarah was appointed as Deputy Registrar in June 2017. Sarah has extensive experience in employment law having previously worked in the legal environment. Prior to practising law, Sarah's professional experience included human resources and equal opportunity in the non-government and government sectors.

Michael Hadfield – Chief Finance Officer (B.Comm, CA, MAICD) Michael is a Chartered Accountant and a member of the Australian Institute of Company Directors. He has over 15 years’ experience as a senior executive in the private sector and has managed large finance and corporate services teams in a number of industries, as well as serving as a Director and Company Secretary to a number of listed and private companies.

Peter Groves – Executive Director (Bach App Sci Psych) Peter has over 15 years senior management experience in corporate governance and compliance in both the public and private sectors. In addition, he has extensive experience as a member on national boards and committees dealing with policy, management and strategic planning.

Alison Phillipson– Executive Coordinator Alison was employed with one of Western Australia’s larger unions in 1996 before joining the Department in 2003. Alison has experience as a senior manager in the finance and corporate services area within the Department and was recently appointed as a member of the Executive team with a focus on high level projects in corporate governance. Alison also supports the Registrar in her statutory obligations under the Industrial Relations Act 1979 (WA).

Department of the Registrar, Western Australian Industrial Relations Commission

5

Annual Report 2018

OVERVIEW OF THE AGENCY

OVERVIEW OF THE AGENCY OPERATIONAL STRUCTURE Mission Statement The Department’s mission is: • To support the Western Australian Industrial Relations Commission in providing our community with a means of preventing and resolving conflict in respect to industrial matters;

Organisational Chart Department of the Registrar Western Australian Industrial Relations Commission

Deputy Registrar

Registered Organisations

Registry Services

Industrial Magistrates Court

Employer Employee Agreements

Executive Director

Human Resources

Records Services

Information Services

Library Services

Chief Finance Officer

Information Communication Technology

Awards and Agreements

DISCLOSURES AND LEGAL COMPLIANCE

Manager, Registry Services

Executive Coordinator

Executive Assistant

SIGNIFICANT ISSUES

Chief Executive Officer Susan Bastian

Registrar Susan Bastian

T ON OPERATIONS

• To service the broader community by providing support to tribunals through the provision of a multi-function facility.

Finance and Administration

Gazette

Diagram 1 - Organisational Chart

Department of the Registrar, Western Australian Industrial Relations Commission

6

Annual Report 2018

OVERVIEW OF THE AGENCY OPERATIONAL STRUCTURE Legislation Administered The Department does not administer any legislation.

Other Key Legislation Impacting on the Department’s Activities In the performance of its functions, the Department complies with the following relevant written laws: • Auditor General Act 2006 (WA) • Corruption and Crime Commission Act 2003 (WA) • Disability Services Act 1993 (WA) • Equal Opportunity Act 1984 (WA) • Financial Management Act 2006 (WA) • Freedom of Information Act 1992 (WA) • Industrial Relations Act 1979 (WA) • Legal Deposit Act 2012 (WA) • Library Board of Western Australia Act 1951 (WA) • Long Service Leave Act 1958 (WA) • Minimum Conditions of Employment Act 1993 (WA) • Occupational Safety and Health Act 1984 (WA) • Public Interest Disclosure Act 2003 (WA) • Public Sector Management Act 1994 (WA) • Salaries and Allowances Act 1975 (WA) • State Records Act 2000 (WA) • State Supply Commission Act 1991 (WA).

Responsible Minister The Department is responsible to the Honourable Bill Johnston MLA, Minister for Mines and Petroleum; Commerce and Industrial Relations; Electoral Affairs; Asian Engagement.

Enabling Legislation The Department is established as a Department under Section 35 of the Public Sector Management Act 1994 (WA).

Department of the Registrar, Western Australian Industrial Relations Commission

7

Annual Report 2018

OPERATIONAL STRUCTURE The Western Australian Industrial Relations System The following brief overview of the industrial relations regime in Western Australia is to provide some context in relation to the responsibilities and operations of the Department.

Western Australian Industrial Appeal Court

Commission Sitting Alone (Includes Public Service Arbitrator)

President

Industrial Magistrates Court

Diagram 2 – Interrelationships of the Commission, Related Courts and Jurisdictions

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Board of Reference

Full Bench

SIGNIFICANT ISSUES

Commission in Court Session

T ON OPERATIONS

The Western Australian industrial relations regime is established under the Industrial Relations Act 1979 (WA) (IR Act). The objects of the IR Act include the promotion of goodwill in industry and to encourage and provide means for conciliation, hearing and determination to prevent and settle industrial disputes.

OVERVIEW OF THE AGENCY

OVERVIEW OF THE AGENCY

8

Annual Report 2018

OVERVIEW OF THE AGENCY OPERATIONAL STRUCTURE The Western Australian Industrial Appeal Court The Industrial Appeal Court is constituted by a Presiding Judge and two other Judges of the Supreme Court. It hears and determines appeals against decisions of the Commission’s President, Full Bench and the Commission in Court Session, on the grounds that the decision is in excess of jurisdiction, is erroneous in law, or that the appellant has been denied the right to be heard.

The Full Bench The Full Bench of the Commission is constituted by the President and two Commissioners.

It hears and determines appeals against decisions of Commissioners and of the Industrial Magistrate. The Full Bench also deals with matters relevant to the registration of union and employer organisations and answers questions of law referred to it by the Commission.

The Commission in Court Session The Commission in Court Session is constituted by at least three Commissioners and deals with matters of particular importance, such as the annual State Wage Case and other important matters referred by a Commissioner, subject to the Chief Commissioner’s determination.

The President The President presides over the Full Bench and also sits alone to determine matters which fall within the President’s jurisdiction. This includes applications for a stay of the operation of a decision of the Commission pending the determination of the appeal by the Full Bench and applications relating to alleged non-observance of an organisation’s rules.

Commissioners Sitting Alone The Chief Commissioner, Senior Commissioner and single Commissioners all constitute the Commission when sitting alone. They deal with a broad range of matters pursuant to the IR Act. The Commission is obliged to conciliate matters unless satisfied that it is unlikely to be of assistance.

The Chief Commissioner appoints Commissioners as Public Service Arbitrators to deal with matters relating to government officers. The Public Service Arbitrator also presides over the Public Service Appeal Board, which is constituted by the Arbitrator and an employer and employee representative.

Department of the Registrar, Western Australian Industrial Relations Commission

9

Annual Report 2018

OPERATIONAL STRUCTURE The Commission deals with disputes regarding a range of matters arising under the IR Act but also other legislation, including:

•

Occupational Safety and Health Act 1984 (WA);

•

Mines Safety and Inspection Act 1994 (WA);

•

Employment Disputes Resolution Act 2008 (WA);

•

Owner-Drivers (Contracts and Disputes) Act 2007 (WA);

•

Construction Industry Portable Paid Long Service Leave Act 1985 (WA)

•

Minimum Conditions of Employment Act 1993 (WA);

•

Long Service Leave Act 1958 (WA);

•

Police Act 1892 (WA);

•

Young Offenders Act 1994 (WA); and

•

Prisons Act 1981 (WA).

SIGNIFICANT ISSUES

Public Sector Management Act 1994 (WA);

T ON OPERATIONS

•

OVERVIEW OF THE AGENCY

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

10

Annual Report 2018

OVERVIEW OF THE AGENCY PERFORMANCE MANAGEMENT FRAMEWORK Outcome Based Management Framework The Department of the Registrar pursuant to the Industrial Relations Act 1979 (WA) (IR Act) is constructed to provide the services, support and infrastructure to enable the Commission to achieve its objectives in accordance with the IR Act. The Department’s performance management is measured against the efficiency and effectiveness of its service provision to the community, unions, other Government departments, and industry stakeholders during their engagement with the Registry and Information Services – these activities are referred to hereafter as Service 1.

Once applications are accepted into the industrial relations jurisdiction, the Department performs administrative and statutory functions to facilitate the process. Despite these activities forming the bulk of the Department’s activities, they are not reported to Government by the Department, except by way of outcome in the Chief Commissioner’s Annual Report to Parliament - hereafter described as Service 2 activities. The Chief Commissioner and the Registrar have regular discussions on the effectiveness and efficiency of the Department ensuring optimal service delivery and accountability of all operational outcomes.

The key performance indicators were devised in conjunction with the Department of Finance as a measure to reflect year to year changes in effectiveness and efficiency of service delivery to the community. Service 1 key effectiveness indicators measure the achievement of desired outcomes. The key efficiency indicators component, monitors the relationship between the service delivered and the cost associated with delivering the service.

Government Goal Sustainable Finances: Responsible financial management and better service delivery.

Departmental Desired Outcome The Department through its Service 1 and Service 2 activities, contributes to the prevention of industrial relations disputes and resolution of industrial relations matters. In so doing, the Department’s activities positively contribute to the government’s goal of sustainable finances: responsible financial management and better service delivery.

Services Key Effectiveness/Efficiency Indicators: Service 1 Services and infrastructure that facilitate access by the community, unions, Government departments and industry representatives to the Commission, IMC and IAC.

Department of the Registrar, Western Australian Industrial Relations Commission

11

Annual Report 2018

PERFORMANCE MANAGEMENT FRAMEWORK Service 2 Activities undertaken by the Department pursuant to the IR Act to facilitate Conciliation and Arbitration by the Commission.

The Commission and IMC rely on the Department to manage and report on their financial affairs, however they are not subject to any form of operational control or reporting requirements by the Department.

•

Timeliness of services

•

Accuracy and relevance of documentation and information

Key Efficiency Indicator •

T ON OPERATIONS

Key Effectiveness Indicators

OVERVIEW OF THE AGENCY

OVERVIEW OF THE AGENCY

Average cost per application.

Changes to Outcome Based Management Framework

Shared Responsibility with Other Agencies The Department continued its focus on leveraging government procurement to both reduce costs and improve outcomes for the community. The Department built a close relationship with the (former) Office of the Government Chief Information Officer in pursuit of digital transformation and the adoption of GovNext ICT objectives.

The Department continued its lead agency role in a collaboration with three similar sized agencies, to share payroll services. The agencies involved include: • Healthway; • Office of the Information Commissioner; and • Office of the Inspector of Custodial Services.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Similarly, the Department maintained its relationship with the Department of Local Government, Sport and Cultural Industries – Culture and the Arts (WA), for the provision of bureau services for the Department’s finance and procurement administration. This remains a cost-effective service that contributes to the Department’s ongoing reduction in operating costs.

SIGNIFICANT ISSUES

The Department’s Outcome Based Management Framework did not change during the 2017/18 reporting period.

12

Annual Report 2018

OVERVIEW OF THE AGENCY PERFORMANCE MANAGEMENT FRAMEWORK The payroll service system was upgraded on several occasions during the year to meet legislative change requirements and enhance user capability. The costs associated with the upgrades were defrayed across each agency enabling further shared savings.

The various arrangements and ongoing reviews, have or are anticipated to deliver cost effective and efficient solutions enabling the Department to achieve the financial and economic goals set by the government.

The Department has an ongoing relationship with the Department of Justice in relation to the operations of the Commission and the IMC. The provision of judicial support, administrative support officers, court and infrastructure facilities, for the hearing of matters before an Industrial Magistrate is seamless and ensures a one stop-shop approach for the community.

This arrangement is reciprocated when Commission matters are heard in regional WA and the Commission utilises country court facilities which are administered by the Department of Justice.

The Department strives to achieve efficient and economical means of operation, vital to the achievement of the whole of government financial strategies. Our collaborative approach to service provision is consistent with the Service Priority Review objectives.

Department of the Registrar, Western Australian Industrial Relations Commission

13

Annual Report 2018

AGENCY PERFORMANCE Actual Results versus Budget Targets Financial Targets The information shown in Table 1 demonstrates the Department’s financial performance for the year.

Variation (2) $’000

Total Cost of Services (Expense Limit)

12,371

11,149

1,222(a)

12,291

11,011

1,280(b)

8,157

6,722

(1,435)(c)

(417)

(3,278)

(2,861)(d)

5,783

5,620

163(e)

(Sourced from Statement of Comprehensive Income)

Net Cost of Services (Sourced from Statement of Comprehensive Income)

Total Equity (Sourced from Statement of Financial Position)

Net Increase/(Decrease) in Cash Held (Sourced from Statement of Cash Flows)

Approved Salary Expense Level

Table 1 – Actual Results versus Budget Targets

(1) (2)

As specified in the 2017/18 Budget Statements.

Further explanations are contained in Notes 2.2, 2.3, 3.1, 7.1, 9.10 'Explanatory statement' to the financial statements.

(a)

The variation is mainly due to implementing tighter cost controls over supplies and services and vacant positions which were not filled during the year.

(b)

In addition to the explanation above regarding expenses, the Departments miscellaneous revenue collections weremore than budgeted.

(c)

The variation is mainly due to the tighter costs controls implemented and the return of surplus cash to Treasury.

(d)

The variation is mainly due to the return of surplus cash to Treasury.

(e)

The variation arose because of the Voluntary Targeted Separation Scheme.

Department of the Registrar, Western Australian Industrial Relations Commission

SIGNIFICANT ISSUES

2017/18 Actual $’000

REPORT ON OPERATIONS

Actual Results to Budget Targets

2017/18 Target (1) $’000

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

14

Annual Report 2018

REPORT ON OPERATIONS AGENCY PERFORMANCE Working Cash Targets The information shown in Table 2 demonstrates the Department’s working cash actual results against budget targets for the year.

2017/18 Agreed Limit $’000

2017/18 Target (1) /Actual $’000

Agreed Working Cash Limit (at Budget)

582

582

-

Agreed Working Cash Limit (at Actuals)

537

718

181(f)

Actual Results to Budget Targets

Variation $’000

Table 2 – 2017/18 Working Cash Actual Results versus Budget Targets (1)

As specified in the 207/18 Budget Statements.

(f) The Department has to carry higher current leave liabilities as per statutory requirement,

particularly due to higher SAT salary levels for the Commission. In addition it has also to carry

forward funding for projects that have commenced but are to be completed in the next financial year.

Key Performance Indicators Key Effectiveness Indicator Percentage of employers, employees, representatives and Commission members satisfied with the service provided by the Department of the Registrar in relation to timeliness and accuracy and relevance of information.

The government requires that there be an effective means for preventing or resolving employment disputes between employers and employees. It established the Commission for this purpose and the Department of the Registrar is required to ensure the Commission has necessary resources to achieve its purpose.

The quality of the service provided by the Department significantly affects the ability of the Commission to effectively perform its role. The services provided to the Commission include registry services, support staff, administrative services and infrastructure facilities.

Department of the Registrar, Western Australian Industrial Relations Commission

15

Annual Report 2018

AGENCY PERFORMANCE Key Effectiveness Indicators

2017/18 Target (1)

2017/18 Actual

Variation

Timeliness

90%

97%

7%

Accuracy and Relevance of Information

90%

96%

6%

Table 3 – Key Effectiveness Indicators (1) As specified in the 2017/18 Budget Statements.

Timeliness is a key indicator as it demonstrates that the systems, procedures and resources are in place to deliver a reasonable and acceptable service to the community. It is crucial that our business is conducted accurately because it then aids the Commission in performing its role efficiently.

The table reflects that the Actuals for 2017/18 for Effectiveness Indicator for Timeliness exceeded the Target by 7%. The Actuals for the Effectiveness Indicator for Accuracy and Relevance also exceeded the Target by 6%.

REPORT ON OPERATIONS

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

Key Efficiency Indicator

The measure of efficiency is identified as: The average cost per application registered and recorded.

Key Efficiency Indicator

2017/18 Target (1)

2017/18 Actual

Variation

Average Cost per Application

$5,352

$5,092

$260

Table 4 – Key Efficiency Indicator

(1) As specified in the 2017/18 Budget Statements.

The cost per application is derived by dividing the total cost for Service 1, by the number of applications received. This measure is largely determined by legislation and the Department has no capacity to influence the number of applications lodged.

The number of registered and recorded applications for the year was lower than the target, however the average cost per application was $5,092 which is lower than the target cost per application of $5,352. The variance was $260 (5%).

Department of the Registrar, Western Australian Industrial Relations Commission

SIGNIFICANT ISSUES

Service 1: Support to the Western Australian Industrial Relations Commission and Industrial Magistrates Court.

16

Annual Report 2018

REPORT ON OPERATIONS AGENCY PERFORMANCE Notwithstanding the number of applications received, there must be a minimum but efficient level of infrastructure in place, whatever the number of applications received.

Additional information and trends with regards to our performance assessment is detailed in the certified Key Performance Indicators statement.

Department of the Registrar, Western Australian Industrial Relations Commission

17

Annual Report 2018

COMMISSION SERVICES The Chief Executive Officer and Registrar The Industrial Relations Act 1979 (WA) (IR Act) requires the Chief Executive Officer (CEO) of the Department to be appointed as the Registrar of the Commission, noting that, should the need arise, the CEO may after consultation with the Chief Commissioner, designate a Registrar’s Department officer as the Registrar. The Registrar is also appointed as the Clerk of the Court for the Industrial Magistrates Court (IMC) and Industrial Appeals Court (IAC).

The CEO manages the strategic, business and operational planning for the Department and service delivery to the Commission and is responsible for delivering the following: Leadership, strategic direction and a focus on results to the Department; Advice to the Minister; Plan for and undertake financial, information and other management in relation to the Department and to monitor the administrative and financial performance; Ensuring the appropriate deployment and redeployment of resources; Ensuring the proper organisation of the Department, including the devising of organisational structures and arrangements; Ensuring the appropriate division of responsibilities between, and the assignment of functions to, the employees employed in the Department; Managing and direct employees and be responsible for the recruitment, selection, appointment, deployment and termination of employment of those employees; and Doing all things that are necessary or convenient to be done for or about the performance of her functions as CEO.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

• • •

• •

•

•

•

SIGNIFICANT ISSUES

As such the CEO is responsible to the Minister and the Registrar responsible to the Chief Commissioner. This unique combination of roles, CEO and Registrar, ensures that the incumbent maintains the important balance of ensuring achievement of the objectives of the PSM Act and ensuring the independence of the Commission is not compromised. Such joint function provides the Commission with infrastructure and people resources to enable the attainment of the objectives of the IR Act, whilst providing government with assurance of departmental performance in accordance with the best principles of good governance.

REPORT ON OPERATIONS

The CEO is appointed pursuant to the provisions of the Public Sector Management Act 1994 (WA) (PSM Act) and is accountable for the good governance of the Department pursuant to the PSM Act. However, section 93 (1AA) of the IR Act provides a unique exemption from the PSM Act – the CEO is not required to comply with directions or instructions given by the responsible authority (Minister) of the Department when she is performing her role as the Registrar.

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

18

Annual Report 2018

REPORT ON OPERATIONS COMMISSION SERVICES The Registrar’s statutory responsibilities include: • Responsibility for ensuring the processing and administration of applications in the

various jurisdictions of the Commission, the IMC and the IAC; • Undertaking such activities and investigations necessary to give effect to any

formal directions by the Commission in respect of an industrial matter, for example

an investigation into non-compliance with a direction, order or declaration issued by the Commission; • Conciliating disputes involving claims to the Commission alleging unfair dismissal and/

or denial of contractual benefits; • Conducting pre-trial conferences as Clerk of the IMC involving claims under the IMC’s

general jurisdiction; • Supporting the Commission and undertaking specific functions in relation to the

registration, cancellation and amalgamation of registered industrial organisations; • Determining applications for the alteration of constitutional rules governing the

operation and activities of unions and employer organisations registered under the IR Act; • Monitoring compliance by registered organisations in meeting their legislative obligations, including undertaking compliance reviews of annual returns filed in relation to office bearers, membership and financial reporting; • Maintaining a register and oversight of Industrial Agents who provide advice and

representation and who are not legal practitioners or industrial organisations; • Issuing right of entry permits to authorised representatives of registered organisations; • Maintaining State awards and industrial agreements registered by the Commission

which are available in consolidated form on the Commission’s website; • Arranging for elections of office bearers of registered organisations; • Monthly compilation of the Western Australian Industrial Gazette (WAIG); • Instituting applications before the Commission including for example the suspension/

cancellation of a registered organisation, alleged non-observance of an organisation’s

rules or enforcement applications in relation to contraventions of the IR Act,

Commission directions or orders; and • Determining applications for the registration of Employer-Employee Agreements.

This Annual Report again demonstrates the successful combined achievement of the Registrar’s statutory accountabilities and the CEO’s commitment to the government and public sector standards.

Department of the Registrar, Western Australian Industrial Relations Commission

19

Annual Report 2018

COMMISSION SERVICES Registry Services

I am proud to note that Registry Services team members continued to demonstrate true public-sector commitment to quality professional engagement with parties, stakeholders, industrial relations practitioners and the community. This has been clearly demonstrated by the positive feedback in terms of the Department's key performance indicator survey with a 98% efficiency and professionalism rating achieved. This service standard has been supported by the positive feedback obtained from the recent review into the State Industrial Relations System in WA.

Registry Services staff also assist in the administration of the Registrar's various statutory roles including; the investigation and administration of compliance requirements relating to registered organisations; Right of Entry Permits; and preparation of matters to be referred to the Full Bench for determination. This includes research and interpretation of the Industrial Relations Act 1979 (WA) (IR Act) and the Industrial Relations Commission Regulations 2005 (WA) in relation to applications by registered organisations to alter their constitutions, facilitation of elections for their committees of management, and providing support in terms of amalgamations of unions or employer associations.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Interaction with the community is not a simple transactional event. The Registry Services team provides all stakeholders with access to accurate and appropriate information, resources, legislation and associated industrial awards and agreements that address their personal circumstances. The complexity of the interaction is heightened when parties require support to address any barriers to inclusion / access, including languages other than English, culture or disability. Staff adapt and tailor support to each situation to deal effectively with members of the community who have specific needs or significant levels of disadvantage.

SIGNIFICANT ISSUES

Those who bring matters before the various jurisdictions come from an array of backgrounds, with diverse circumstances. Unrepresented applicants and claimants are often vulnerable or disadvantaged members of the community, seeking assistance and guidance on how to resolve industrial relations and related issues. Registry staff, as the first point of contact, triage in the first instance, identifying which matters may be relevant to our jurisdictions and provide procedural information and referral services where appropriate.

REPORT ON OPERATIONS

The Registry Services team is the gateway into the various jurisdictions of the Commission, IMC and the IAC. Registry staff are responsible for receiving and checking applications, in-person and online, providing guidance, triaging applications and documents and frequently providing personalised support and assistance to parties to navigate the complex pathways of the Western Australian Industrial Relations System, from the commencement to the conclusion of a matter.

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

20

Annual Report 2018

REPORT ON OPERATIONS COMMISSION SERVICES Registry Services staff also provide jurisdictional support for the IMC whereby officers undertake judicial administrative assistance with a matter through its entire lifetime cycle, including: • initial enquiries; • filing a claim and subsequent documents; • listing claims for pre-trial conferences, hearings and trials; • judicial assistance in court and administrative preparation;

proofreading and issuing of decisions and orders; and • fielding any subsequent enquiries about appeal rights once final orders have been made.

Claims such as an alleged breach of the Fair Work Act 2009 (Cth) can take many hours to list for a pre-trial conference before the Clerk of the Court, depending on the complexity of the matter.

During the past 12 months, Registry Services workflow was subject to a capability review, examining processes and assumptions underlying business practices. The outcome of this review provided the platform and impetus for greater collaboration with other government departments, and options to drive ongoing improvement. This included the redesign and enhancement of digital pathways into the Commission, with a view to placing the Department in readiness for anticipated expansion of jurisdictional responsibilities into the future.

The team has been closely engaged in the ongoing project to modernise the Commission website with a view to building greater accessibility through enhanced search engines, self-help information, renewed forms, enhanced digital pathways, and intuitive defined user pathways.

The interpersonal skills and capability of the Registry Services team are clear to all. The team ensures the accuracy and seamless transmission of documentation to support areas within the Department, including Record Services, Awards and Agreements and Industrial Gazette.

The Registry Services team has been capably guided by Deputy Registrar, Sarah Kemp and acting Registry Manager, Jeanene Rodrigues-Smith in the achievement of goals and objectives set in their 2017/18 Business Plan and the overarching Strategic Plan.

Their leadership is demonstrated in the team’s service-oriented, professional and engaged culture. I commend the team for their culture and contribution to the community.

Department of the Registrar, Western Australian Industrial Relations Commission

21

Annual Report 2018

COMMISSION SERVICES The graph below represents some of the application categories received and dealt with during the reporting period.

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

REPORT ON OPERATIONS

Graph 1 – Categories of Commission Applications received in 2017/18

• Filing of reporting requirements in accordance with the IR Act; • Applications for amendments to, or substitution of, the registered rules of an organisation; • Administration of the conduct of elections for committees of management; • Requests for right of entry permits; and • Applications to suspend or cancel the registration of organisations.

• • •

Appeals against decisons of the Commission, IMC and Public Service Arbitrator; Applications for declarations pursuant to section 71 of the IR Act; and Applications for stay of operations of an order pursuant to section 49 of the IR Act.

The category identified as ‘Other’ relates to applications for: • • • • •

Referrals pursuant to Public Sector Management Act 1994 (WA); Appeals pursuant to Vocational Education and Training Act 1996 (WA); Commission in Court Session matters; Matters before the Road Freight Transport Industry Tribunal; and Matters before the Occupational Safety and Health Tribunal.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

The ‘President and Full Bench Jurisdiction’ matters include, for example:

SIGNIFICANT ISSUES

Registered Organisation matters include:

22

Annual Report 2018

REPORT ON OPERATIONS COMMISSION SERVICES Industrial Magistrates Court of Western Australia (IMC) The IMC like the Commission derives its powers from the Industrial Relations Act 1979 (WA) (IR Act). The IMC exercises both general and prosecution powers, as defined in section 81CA of the IR Act and has jurisdiction across State and Federal employment related legislation.

The IMC’s jurisdiction operates contiguous to that of the Commission and although part of the industrial relations framework is quite separate and addresses alleged breaches of legislation and industrial awards and agreements made under the State IR Act and the Federal Fair Work Act 2009 (Cth) (FW Act).

In addition, the IMC exercises prosecution powers in accordance with the Criminal Procedure Act 2004 (WA). Matters under this jurisdiction include the legislative obligations arising out of the Children and Community Services Act 2004 (WA), relevant to the employment of children.

The Registrar of the Commission is appointed under the IR Act as the Clerk of the IMC, a power that can be delegated by the Registrar to a Deputy Registrar. The Clerk of the Court is responsible for conducting pre-trial conferences for claims under the court’s general jurisdiction, with the exception of those claims seeking to enforce orders of the Commission. Similarly, Registry Services staff are appointed as judicial support officers within the court to provide administrative and court services.

The contribution made by the Clerk of the Court at pre-trial conferences enables early intervention and often pragmatic resolutions of otherwise intractable and complex industrial matters. As such the community is afforded early intervention alternative dispute resolution at minimal cost to assist in the settlement of disputes.

Likewise, the contribution of judicial support officers, who are part of Registry Services, goes well beyond simple statistics. Preparation for IMC matters commence at the point of receipt of a claim or application and includes guidance on procedural and administrative requirements necessary to enable progress of a matter. As described in the Registry Services area of this report, such support and assistance can be particularly complex and requires staff to provide tailored information and apply problem solving skills specific to the circumstances of the party.

Similarly, the role of the Clerk of the Court entails complex legal research and preparation, considerable mediation, interpersonal and communication skills in circumstances where parties hold entrenched divergent views.

Department of the Registrar, Western Australian Industrial Relations Commission

23

Annual Report 2018

COMMISSION SERVICES In the last financial year 224 applications were lodged with Registry Services for matters to proceed to the IMC, including; small claims matters under the FW Act;

•

alleged breaches of State and federal instruments or the FW Act; and

•

enforcement of Commission Orders.

Of those applications, 107 matters proceeded to a pre-trial conference before the Clerk of Court, to assist the parties to reach, or work towards, a resolution of the dispute. The Industrial Magistrates resolved 217 matters, 77 of which were from the previous financial year and awarded payments in 26 instances, totalling $338,322.

The IMC, like the Commission, receives administrative support and court support from commencement to conclusion. In the ensuing year, the Department will be working closely with the Industrial Magistrates to review and update IMC forms and assist in making recommendations for regulatory change where appropriate, for review and consideration by the Chief Stipendiary Magistrate.

REPORT ON OPERATIONS

•

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

SIGNIFICANT ISSUES

DISCLOSURES AND LEGAL COMPLIANCE

Photo 2 – Public Registry Counter

Department of the Registrar, Western Australian Industrial Relations Commission

24

Annual Report 2018

REPORT ON OPERATIONS COMMISSION SERVICES Registered Organisations Registered organisations are union or employer organisations which represent the interests of their members and are registered by the Commission under the Industrial Relations Act 1979 (WA) (IR Act). To maintain registration, organisations must comply with the legislative requirements pertaining to finances, constitutional rules, elections and annual financial and membership reporting.

In October 2017, the Registrar commenced an in-depth audit to identify areas of noncompliance. The preliminary outcomes of the audit have resulted in the Registrar adopting additional monitoring mechanisms to ensure organisations maintain compliance with the legislative obligations associated with registration. Such compliance will be a focus area in the ensuing financial year.

General Orders The 2018 State Wage Case General Order was handed down by the Commission in Court Session on 13 June 2018. The General Order, in accordance with section 12 of the Minimum Conditions of Employment Act 1993 (WA) increased the State minimum wage and State award rates of pay by a flat amount of $18.00 per week, bringing the State minimum wage up to $726.90. These changes took effect from 1 July 2018.

The 2018 Location Allowance General Order was handed down by the Commission in Court Session on 7 June 2018. This General Order varied and substituted relevant location allowance provisions contained within nominated State awards and took effect from the commencement of the first pay period on or after 1 July 2018.

Right of Entry Permits for Union Officials Sections 49H and 49I of the IR Act allow duly authorised union officials to enter workplaces of relevant employees. A relevant employee is defined by the IR Act as one who is a member of, or eligible to be a member of the relevant union. For union officials to be issued with a Right of Entry Permit, an application must be made to the Registrar by the Secretary of the relevant union. As at 30 June 2018, the number of current permits issued by the Registrar was 352.

Department of the Registrar, Western Australian Industrial Relations Commission

25

Annual Report 2018

COMMISSION SERVICES Access to Justice The Department assists the Commission through the coordination and administration of the Commission’s Pro Bono Scheme. The scheme provides access to free legal advice and assistance to eligible, unrepresented employers and employees.

Eligibility for the scheme is assessed against several criteria, including: Financial and/or social disadvantage;

•

Capacity, financial or otherwise, to access a fee for service lawyer, union or professional association;

•

The existence of barriers to accessing the justice system including mental illness, disability, language, cultural requirements, literacy difficulties or homelessness; and

•

The complexity of the matter, including whether the applicant for the scheme is experiencing significant difficulties understanding the process to which they are a party.

In November 2017, Chief Commissioner Scott amended the guidelines for the scheme. These amendments expanded the scope of the scheme to include most areas of the Commission’s jurisdiction, except for a claim, review or appeal referred to the Commission sitting as the Occupational Health and Safety Tribunal.

•

Obtaining advice;

• Receiving assistance drafting documents and preparing for conference or hearing; and/or `•

Representation (in limited circumstances).

In the 2017/18 reporting period, there were regular monthly referrals to the Pro Bono Scheme by the Commission and Registrar. Most parties that were successful in obtaining pro bono legal assistance achieved timely resolution of their matters, resulting in more efficient and effective court processes and use of court resources. Where legal assistance was unable to be obtained, in some instances the Department was successful in referring parties to the Employment Law Centre for advice and assistance.

The importance of these services to those who are unfamiliar with the industrial relations regime and unable to afford representation cannot be underestimated.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Pro bono assistance provided through the scheme includes:

SIGNIFICANT ISSUES

Referral for assistance is at the discretion of a Commissioner or the Registrar. Neither the Commissioner or the Registrar is obligated to refer an unrepresented litigant for assistance and there is no guarantee a legal practitioner will be available to accept the referral. However, in instances where an employer or employee is assessed as eligible for the scheme, all endeavours are made to secure pro bono assistance from a participating law firm.

REPORT ON OPERATIONS

•

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

26

Annual Report 2018

REPORT ON OPERATIONS COMMISSION SERVICES By way of example, a recent applicant who participated in the scheme made the following comments. “…. was absolutely amazing and I was incredibly happy with the support and advice that I received …. was generous, available and direct. Nothing was too much trouble and he made me feel confident and empowered. I was scared witless I confess! The Pro-Bono system was of huge benefit to me as I could not afford representation but went on prepared and with a much greater understanding of it …. I would give you all 11/10 for your whole system .…”

The Commission and the Department acknowledge the continuing and generous participation of the following law firms and organisations: •

Ashurst Australia;

•

Clayton Utz;

•

DLA Piper;

•

Jackson McDonald;

•

Kott Gunning Lawyers;

•

MinterEllison; and

•

Workwise Advisory Services.

Participating law firms provide invaluable time and expertise to members of the community who would otherwise not have access to legal support.

Similarly, the Employment Law Centre commenced a pilot program, facilitated by the Commission, running free information sessions for applicants and respondents about conciliation conferences in claims of unfair dismissal and denied contractual benefits.

The information sessions are held at the Commission and include information about: •

The legal considerations that underpin claims of unfair dismissal or denied contractual benefits;

•

Making and responding to jurisdictional objections;

•

Claims brought ‘out of time’;

•

What to expect from a conciliation conference and who should attend;

•

What happens if you reach agreement with the other party; and

•

What happens if you do not reach agreement at the conference.

Department of the Registrar, Western Australian Industrial Relations Commission

27

Annual Report 2018

COMMISSION SERVICES There have been 7 information sessions facilitated by the Department. Feedback from participants has been extremely positive: • 90% reported they felt more comfortable dealing with their matter before the Commission; 92% reported they found the session useful or very useful; and

•

93% rated the service as good or excellent.

Where participants identify any barriers to attendance at the seminars, such as speaking languages other than English or residing in a rural or remote location, the Commission and Employment Law Centre arrange for alternative methods to deliver the information session content. To date, this has included facilitating video links to the sessions and scheduling one on one sessions for participants requiring an interpreter.

The Department is pleased to be a part of an initiative that increases the community’s access to information and justice and demystifies the processes and protocols associated with bringing or defending a claim at the Commission.

SIGNIFICANT ISSUES

A special thanks to the staff at the Employment Law Centre for their innovation and delivery of professional, accessible and insightful information sessions.

REPORT ON OPERATIONS

•

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

28

Annual Report 2018

REPORT ON OPERATIONS CORPORATE SERVICES Finance and Administration Financial management is an integral part of the Department's corporate responsibility and the Finance team provides effective management of the Department’s budget and the efficient control of assets.

The section manages expenditure in compliance with the Financial Management Act 2006 (WA), Treasurer’s Instructions, relevant accounting standards, as well as public sector and internal policies and guidelines.

The Finance team undertakes the year on year systematic management of the Department’s financial position within a ‘best practice’ business model resulting in effective internal budget management and lower overall expenditure for the Department.

Each year the Office of the Auditor General (OAG) presents to Parliament a list of public sector agencies achieving better practice standards across their financial reporting and financial controls. The Department has again been acknowledged for its achievements in financial reporting.

In the 2017/18 reporting year, the Department was recognised as a ‘best practice’ agency for the 15th consecutive year and acknowledged as one of the top 20 agencies in the small agency category for the financial reporting.

The Department is one of the first public sector agencies to be audited by the OAG immediately after the close of the financial year. This requires effective planning and organisation by the Finance section to ensure audit readiness well before the year-end audit commences, which is normally within a week of the close of the financial year.

Recognition as a best practice agency by the OAG is a direct reflection of the dedication and effort by every member of the Finance team.

Department of the Registrar, Western Australian Industrial Relations Commission

29

Annual Report 2018

CORPORATE SERVICES Information Services (Library, Gazette, Records Services, Awards and Agreements) The Department provides a comprehensive information and document management service to the Commission and IMC.

The Department’s RKP was first approved by the SRC in 2012 and renewed during 2018, along with the Retention and Disposal Schedule and the Information Governance policy. The renewal process provided assurance that the RKP was achieving the objectives of the SR Act. The Department’s recordkeeping training program is reviewed using feedback received from participants. The program is also adjusted in response to amendments to the SR Act, SRC standards and principles and the RKP.

Section 93(3) of the Industrial Relations Act 1979 (WA) (IR Act) requires the Registrar to publish in the Western Australian Industrial Gazette (WAIG), all awards and orders. In addition, all notices and matters listed in Schedule 1 of the IR Act must be published, including: •

retirements from industrial agreements;

• all decisions and published reasons for decision of the Commission, the IAC and the IMC;

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

The preparation, coordination and administration associated with the lead up to the State Wage Case, the subsequent decision, and the communication of the decision to the community is a significant undertaking, involving all areas of the Department, in particular the Awards and Agreements section. The Department’s Awards and Agreements and Western Australian Industrial Gazette (WAIG) functions work in collaboration with the Commission to ensure all calculations, updates and amendments are finalised and published in accordance with the Commission Order.

SIGNIFICANT ISSUES

The 2018 State Wage Case General Order was handed down by the Commission on 13 June 2018. The General Order, in accordance with section 12 of the Minimum Conditions of Employment Act 1993 (WA) increased the minimum weekly wage for adult employees, who are within the State industrial relations system. The General Order amended base rates in State awards and the Location Allowance General Order varied and substituted relevant location allowance provisions contained within nominated State awards.

REPORT ON OPERATIONS

The Records Section maintains a best practice recordkeeping plan that ensures records are created, managed and disposed of in accordance with recordkeeping principles and standards issued by the State Records Commission (SRC) and the requirements of the State Records Act 2000 (WA) (SR Act). The Department has a Recordkeeping Plan (RKP) as required under the SR Act.

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

30

Annual Report 2018

REPORT ON OPERATIONS CORPORATE SERVICES • all directions and orders which alter the qualifications for membership of any

organisation, the area in respect of which the organisation is registered, or the name of

the organisation; • a list of organisations registered under the IR Act and the registered offices of those organisations; • notifications of the appointment of any person as chairman or member of a Board of

Reference; and • any matter which is prescribed or which is directed by the IAC, the President, or

the Chief Commissioner to be published, or which the Registrar may consider should

be published.

The Department is proud of the integrity of the information contained in these records. The WAIG is a valuable resource often utilised by employers, employees and their representatives to determine historical wage rates within State awards and industrial agreements.

The Library Services Section provides a curatorial service maintaining the Commission’s industrial and legislative library in consultation with the Chief Commissioner. Library staff also provide industrial research services for Members of the Commission and the President.

In addition, Library staff manage the Commissions electronic legal databases and provides a program of both formal and informal training to assists Commissioners and their staff to gain the maximum benefit from resources when conducting their legal research and to ensure access to accurate, contemporary precedent resources.

Human Resources The focus on departmental capability and best practice corporate governance delivered a sharper focus on all human resources policies and procedures in accordance with the guidelines on public sector accountabilities and standards. Staff are included in change management projects and made aware of policies through training, department communications, and section and management meetings.

Similarly, the performance assessment process ensures there is a clear connection and communication of the goals of government, objectives of the Department and the contribution each member of staff makes to those goals and objectives.

Succession planning and complementary skills training are of paramount importance given our drive for a leaner more responsive public-sector workforce.

Cross skilling has commenced at operational levels of the Department. It is the anticipation of the Executive that the current digital transformation strategies will result in changes to the skill sets required across the Department and therefore, a human resources change management strategy is being devised to assist the development of the Department over the next 12 months.

Department of the Registrar, Western Australian Industrial Relations Commission

31

Annual Report 2018

CORPORATE SERVICES The Department’s Occupational Safety and Health (OSH) Policy Framework was also reviewed and amended to ensure pragmatism and currency. The Department’s Executive has the objective of ensuring the safety and health of all employees, contractors and visitors and works in partnership with the OSH Steering Group, the OSH Committee, employees, contractors and visitors, to achieve continuous improvement in workplace OSH.

The release of the GovNext ICT Strategy, the findings of the Service Priority Review and the interim review of the industrial relations system, reinforce the importance of the current digital transformation projects within the Department.

Cognisant of the implications of each inquiry, the ICT section has undertaken detailed reviews of its infrastructure, database servers, applications and operational policies with the intention of establishing a comprehensive source of information to inform the direction of the Department’s ICT strategy and meet the requirements of the Digital WA strategy.

capability to search deeper into the decisions and orders of the Commission via a search engine capable of more complex queries than previously possible; a high quality online view of each decision that is multiplatform, open source and mobile/device friendly; creating linkage and navigation between decisions that reference other decisions, providing an easy way to traverse the context & influences which contribute to a decision; and the capacity to search the Western Australian Industrial Gazette with highlighted excerpts and “go-to-page” navigation.

All of which go well beyond the capabilities of our current systems and will greatly improve access to information by the community and practitioners.

On the 26 June 2018, the Executive approved a series of projects that will migrate the Department to GovNext ICT services, readying the Department for the future.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

•

•

•

•

SIGNIFICANT ISSUES

This work has been complemented by the implementation of an enhanced helpdesk service and the development of contemporary software and applications. The Department has commenced projects to enhance research capability and access to information and services via a new search engine and a new website, which will be rolled out during the ensuing financial year. These projects are focussed on providing:

REPORT ON OPERATIONS

Information and Communication Technology (ICT)

OVERVIEW OF THE AGENCY

REPORT ON OPERATIONS

32

Annual Report 2018

REPORT ON OPERATIONS CORPORATE SERVICES The first project involves a contractual relationship with NEC Australia Pty Ltd to implement several GovNext ICT services, including: • • •

•

Network Connectivity (Site) Service; Gateway Services – internet access; Cloud Services – migration of Virtual Machines, Backup as a Service and Storage as a Service; and IP Telephony Services – unified communications & handsets.

Subsequent projects involve an assessment of the merits of “Data Base as a Service” and Managed Services, delivered through NEC, all part of the GovNext ICT suite of services.

These projects will be evaluated on the operational and business value they provide the Department and Commission. Each of these projects aligns with the objectives of both the GovNext ICT Strategy and the Service Priority Review.

Combined, each project will increase the capability of the Department, improve service delivery to the Commission and IMC, and enhance community access to the Commission.

Department of the Registrar, Western Australian Industrial Relations Commission

33

Annual Report 2018

SIGNIFICANT ISSUES IMPACTING THE AGENCY Western Australian Government's Service Priority Review, Machinery of Government Changes and Digital WA ICT Strategy 2016-2020

As noted in both the Executive Summary and the ICT report, the Department is well underway in terms of establishing the optimal environment to meet the objectives and recommendations of each review.

Our reform agenda includes: • Alignment of ICT systems and infrastructure resourcing with the Digital WA Strategy 2016-2020; Increasing the digital channels available to the community to facilitate lodgement and associated statutory processes;

•

Ensuring business process flows are efficient and effective; and

•

Ensuring the administrative requirements of the Department best serve the Western Australian community.

The Executive has put in place overarching project plans that ensure good governance, including the implementation of a Human Resource Change Management and Implementation

SIGNIFICANT ISSUES

•

REPORT ON OPERATIONS

In the past twelve months, the Western Australian Government has undertaken several significant reviews of the public sector in its commitment to reform whole-of-government service delivery. The release of the GovNext-ICT Strategy and the findings of the Service Priority Review, together with the interim review of the industrial relations system and the occupational health and safety regime, reinforce the need for our existing strategies for digital and operational enhancement across the Department.

OVERVIEW OF THE AGENCY

SIGNIFICANT ISSUES

Plan.

DISCLOSURES Department of the Registrar, Western Australian Industrial Relations Commission

34

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE AUDIT OPINION

Department of the Registrar, Western Australian Industrial Relations Commission

35

Annual Report 2018

AUDIT OPINION

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

REPORT ON OPERATIONS SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

36

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE AUDIT OPINION

Department of the Registrar, Western Australian Industrial Relations Commission

37

Annual Report 2018

AUDIT OPINION

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

REPORT ON OPERATIONS SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

38

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE AUDIT OPINION

Department of the Registrar, Western Australian Industrial Relations Commission

39

Annual Report 2018

FINANCIAL STATEMENTS Certification of Financial Statements for the Year Ended 30 June 2018

At the date of signing we are not aware of any circumstances which would render the particulars included in the financial statements misleading or inaccurate.

SIGNIFICANT ISSUES

Susan Bastian Michael Hadfield

Accountable Authority Chief Finance Officer 31 July 2018 31 July 2018

REPORT ON OPERATIONS

The accompanying financial statements of the Department of the Registrar, Western Australian Industrial Relations Commission have been prepared in compliance with the provisions of the Financial Management Act 2006 (WA) from proper accounts and records to present fairly the financial transactions for the financial year ending 30 June 2018 and the financial position as at 30 June 2018.

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

40

Annual Report 2018 PRIMARY FINANCIAL STATEMENTS

DEPARTMENT OFOF THE REGISTRAR, WESTERN AUSTRALIAN DEPARTMENT THE REGISTRAR, WESTERN AUSTRALIANINDUSTRIAL INDUSTRIALRELATIONS RELATIONSCOMMISSION COMMISSION

STATEMENT OF INCOME NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 STATEMENT OFCOMPREHENSIVE COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 JUNE 2018 FOR THE YEAR ENDED 30 JUNE 2018 NOTE

COST OF SERVICES Expenses Employee benefits expense Supplies and services Depreciation and amortisation expense Accommodation expenses Loss on disposal of non-current assets Other expenses Total Cost of Services

2018 $000

2017 $000

3.1 3.2 5.1, 5.2 3.2 3.3 3.2

6,200 1,005 441 3,084 419 11,149

5,687 1,135 389 3,687 12 659 11,569

4.2 4.3

26 112 138

29 81 110

138

110

11,011

11,459

11,815 16 11,831

12,456 19 95 12,570

SURPLUS/(DEFICIT) FOR THE PERIOD

820

1,111

OTHER COMPREHENSIVE INCOME Changes in asset revaluation reserve Total Other Comprehensive Income TOTAL COMPREHENSIVE INCOME FOR THE PERIOD

820

1,111

INCOME Revenue User charges and fees Other revenue Total Revenue Total Income other than Income from State Government

NET COST OF SERVICES INCOME FROM STATE GOVERNMENT Service appropriation Services received free of charge Other income from state government Total Income from State Government

4.1 4.1 4.1

See also the 'Schedule of Income and Expenses by Service' The Statement of Comprehensive Income should be read in conjunction with the accompanying notes.

Department of the Registrar, Western Australian Industrial Relations Commission

41

Annual Report 2018

PRIMARY FINANCIAL STATEMENTS

STATEMENT OF FINANCIAL POSITION STATEMENT OF FINANCIAL POSITION NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 AT 30 JUNE 30 2018 FOR THEAS YEAR ENDED JUNE 2018 NOTE

Non-Current Assets Restricted cash and cash equivalents Amounts receivable for services Property, plant and equipment Intangible assets Total Non-Current Assets TOTAL ASSETS

4,415 122 160 57 4,754

7,723 76 160 60 8,019

7.1 6.2 5.1 5.2

80 2,027 1,644 3,751 8,505

50 1,693 2,016 6 3,765 11,784

6.4 3.1

211 1,413 1,624

104 1,499 1,603

3.1

159 159 1,783

139 139 1,742

6,722

10,042

6,722 6,722

2,572 7,470 10,042

NET ASSETS EQUITY Contributed equity Accumulated surplus TOTAL EQUITY

9.8

See also 'Schedule of Assets and Liabilities by Service'.

The Statement of Financial Position should be read in conjunction with the accompanying notes.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Non-Current Liabilities Employee related provisions Total Non-Current Liabilities TOTAL LIABILITIES

7.1 6.1 6.2 6.3

SIGNIFICANT ISSUES

LIABILITIES Current Liabilities Payables Employee related provisions Total Current Liabilities

2017 $000

REPORT ON OPERATIONS

ASSETS Current Assets Cash and cash equivalents Receivables Amounts receivable for services Other current assets Total Current Assets

2018 $000

OVERVIEW OF THE AGENCY

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

42

Annual Report 2018 PRIMARY FINANCIAL STATEMENTS

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

STATEMENTOF OFCHANGES CHANGES IN IN EQUITY STATEMENT NOTES TO THE FINANCIAL STATEMENTS FOR THEEQUITY YEAR ENDED 30 JUNE 2018 FOR THE YEAR ENDED 30 JUNE FOR THE YEAR ENDED 30 JUNE 2018 2018 NOTE CONTRIBUTED RESERVES EQUITY $000

$000

ACCUMULATE D SURPLUS / (DEFICIT)

TOTAL EQUITY

$000

$000

495 -

-

6,359 1,111

6,854 1,111

-

-

1,111

1,111

2,077

-

-

2,077

Balance at 30 June 2017

2,572

-

7,470

10,042

Balance at 1 July 2017 Surplus Other comprehensive income Total comprehensive income for the year

2,572 -

-

7,470 820

10,042 820

-

-

820

820

(4,140) (1,568)

-

8,290

(4,140) 6,722

1,568 -

-

(1,568) 6,722

6,722

Balance at 1 July 2016 Surplus Other comprehensive income Total comprehensive income for the year Transactions with owners in their capacity as owners: Capital appropriations

Transactions with owners in their capacity as owners: Distribution to owners Total Transfer debit balance to Accumulated Surplus Balance at 30 June 2018

9.8

9.8

9.8 9.8

The Statement of Changes in Equity should be read in conjunction with the accompanying notes.

Department of the Registrar, Western Australian Industrial Relations Commission

Annual Report 2018 PRIMARY FINANCIAL STATEMENTS

43

STATEMENT OF CASH FLOWS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 FOR THE ENDED 30 30 JUNE 20182018 FOR THEYEAR YEAR ENDED JUNE

NOTE

11,256

Other income from State Government Net cash provided by State Government

2017 $000

(6,286) (923) (3,065) (450) (402)

(6,031) (1,224) (3,693) (712) (542)

26 87 15 435

30 80 24 681

(10,563)

(11,387)

(56)

(1,646)

Utilised as follows: CASH FLOWS FROM OPERATING ACTIVITIES Payments Employee benefits Supplies and services Accommodation GST payments on purchases Other payments Receipts User charges and fees Other receipts GST receipts on sales GST receipts from taxation authority Net cash provided by/(used in) operating activities

7.1

CASH FLOWS FROM INVESTING ACTIVITIES Purchase of non-current physical assets Proceeds from sale of non-current physical assets Net cash provided by/(used in) investing activities Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of the period CASH AND CASH EQUIVALENTS AT THE END OF THE PERIOD

(56)

7.1

5 (1,641)

(3,278)

1,311

7,773

6,462

4,495

7,773

The Statement of Cash Flows should be read in conjunction with the accompanying notes.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

7,341

95 14,339

SIGNIFICANT ISSUES

225 (4,140)

12,007 2,077 160 -

REPORT ON OPERATIONS

CASH FLOWS FROM STATE GOVERNMENT Service appropriations Capital appropriations Holding account drawdowns Repayment of funds to consolidated account

2018 $000

OVERVIEW OF THE AGENCY

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION STATEMENT OF CASH FLOWS

44

Annual Report 2018 PRIMARY FINANCIAL STATEMENTS

DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR,WESTERN WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL INDUSTRIAL RELATIONS DEPARTMENT RELATIONSCOMMISSION COMMISSION

SUMMARYOF OFCONSOLIDATED CONSOLIDATED ACCOUNT ACCOUNT APPROPRIATIONS SUMMARY APPROPRIATIONSAND ANDINCOME INCOMEESTIMATES ESTIMATES FOR THE YEAR ENDED 30 JUNE 2018 FOR THE YEAR ENDED 30 JUNE 2018

Delivery Services Item 78 Net amount appropriated to deliver services Amount Authorised by Other Statutes - Salaries and Allowances Act 1975 Total appropriations provided to deliver services Capital Capital Appropriation GRAND TOTAL

2018

2018

ESTIMATE $000

ACTUAL $000

VARIANCE $000

2018

2017

ACTUAL $000

ACTUAL $000

VARIANCE $000

9,263

9,374

111

9,374

10,015

2,441

2,441

-

2,441

2,441

11,704

11,815

111

11,815

12,456

(641)

11,704

11,815

111

11,815

2,077 14,533

(2,077) (2,718)

5,272

4,944

(328)

4,944

5,024

(80)

7,099

6,205

(894)

6,205

6,545

(340)

Total Cost of Services

12,371

11,149

(1,222)

11,149

11,569

(420)

Less total income Net Cost of Services

(80) 12,291

(138) 11,011

(58) (1,280)

(138) 11,011

(110) 11,459

(28) (448)

Details of Expenses by Services Support to the WAIRC and Industrial Magistrates Court Conciliation and Arbitration by the WAIRC

Adjustments Total appropriations provided to deliver services Capital Expenditure Purchase of non-current assets Adjustments for other funding sources Capital appropriations

(587)

(641)

-

804

1,391

804

997

(193)

11,704

11,815

111

11,815

12,456

(641)

160

63

(97)

63

1,643

(1,580)

(160) -

(63) -

97 -

(63) -

434 2,077

(497) (2,077)

DETAILS OF INCOME ESTIMATES Income disclosed as Administered Income

-

-

-

-

-

-

Adjustments comprise movements in cash balances and other accrual items such as receivables, payables and superannuation.

Note 9.10 'Explanatory statement' provides details of any significant variations between estimates and actual results for 2018 and between the actual results for 2018 and 2017.

Department of the Registrar, Western Australian Industrial Relations Commission

45

Annual Report 2018

NOTES TO THE FINANCIAL FOR THE YEAR ENDED 30COMMISSION JUNE 2018 DEPARTMENT OF THE REGISTRAR,STATEMENTS WESTERN AUSTRALIAN INDUSTRIAL RELATIONS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

1. Basis of preparation General The Department is a WA Government entity and is controlled by the State of Western Australia, which is the ultimate parent. The Department is a not-for-profit entity (as profit is not its principal objective).

These annual financial statements were authorised for issue by the Accountable Authority of the Department on 24 July 2018.

Statement of compliance

The Financial Management Act 2006 and the Treasurer’s Instructions (the Instructions) take precedence over AAS. Several AAS are modified by the Instructions to vary application, disclosure format and wording. Where modification is required and has had a material or significant financial effect upon the reported results, details of that modification and the resulting financial effect are disclosed in the notes to the financial statements.

SIGNIFICANT ISSUES

These general purpose financial statements are prepared in accordance with: 1) The Financial Management Act 2006 (FMA) 2) The Treasurer’s Instructions (the Instructions or TI) 3) Australian Accounting Standards (AAS) including applicable interpretations 4) Where appropriate, those AAS paragraphs applicable for not-for-profit entities have been applied.

REPORT ON OPERATIONS

A description of the nature of its operations and its principal activities have been included in the ‘Overview’ which does not form part of these financial statements.

OVERVIEW OF THE AGENCY

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

Basis of preparation

Judgements and estimates Judgements, estimates and assumptions are required to be made about financial information being presented. The significant judgements and estimates made in the preparation of these financial statements are disclosed in the notes where amounts affected by those judgements and/or estimates are disclosed. Estimates and associated assumptions are based on professional judgements derived from historical experience and various other factors that are believed to be reasonable under the circumstances.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

These financial statements are presented in Australian dollars applying the accrual basis of accounting and using the historical cost convention. Certain balances will apply a different measurement basis (such as the fair value basis). Where this is the case the different measurement basis is disclosed in the associated note. All values are rounded to the nearest thousand dollars ($’000).

46

Annual Report 2018

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

NOTES TOTO THE FINANCIAL NOTES THE FINANCIALSTATEMENTS STATEMENTSFOR FORTHE THEYEAR YEARENDED ENDED30 30JUNE JUNE2018 2018

Contributed equity AASB Interpretation 1038 Contributions by Owners Made to Wholly-Owned Public Sector Entities requires transfers in the nature of equity contributions, other than as a result of a restructure of administrative arrangements, to be designated by the Government (the owner) as contributions by owners (at the time of, or prior to, transfer) before such transfers can be recognised as equity contributions. Capital appropriations have been designated as contributions by owners by TI 955 Contributions by Owners made to Wholly Owned Public Sector Entities and have been credited directly to Contributed Equity.

The transfers of net assets to/from other agencies, other than as a result of a restructure of administrative arrangements, are designated as contributions by owners where the transfers are non-discretionary and non-reciprocal.

Department of the Registrar, Western Australian Industrial Relations Commission

47

Annual Report 2018

NOTES THEFINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR ENDED 30 JUNE 20182018 NOTES TOTO THE FORTHE THEYEAR YEAR ENDED 30 JUNE

2. The Department outputs How the Department operates This section includes information regarding the nature of funding the Department receives and how this funding is utilised to achieve the Department’s objectives. This note also provides the distinction between controlled funding and administered funding:

The Department objectives Schedule of Income and Expenses by Service Schedule of Assets and Liability by Service

2.2 2.3

2.1 The Department objectives Mission The Department's mission is to support the Western Australian Industrial Relations Commission to provide our community with a means of preventing and resolving conflict in respect to industrial matters.

Services The Department provides the following services: Service 1: Support to the Western Australian Industrial Relations Commission and Industrial Magistrates Court To provide effective and efficient support to the Commission, allowing the tribunal to provide the community with an efficient means of preventing or resolving industrial relations matters. This output includes the provision of services and support to the Industrial Magistrates Court.

This service relates to the activities of the Commission. The Commission provides processes for dealing with the prevention and resolution of conflict in respect of industrial matters. The Commission relies on the Department of the Registrar to manage its financial affairs but is not subject to any form of operational control by the Department of the Registrar and acts independently.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Service 2: Conciliation and Arbitration by the Western Australian Industrial Relations Commission

SIGNIFICANT ISSUES

The Department is funded by Parliamentary appropriations. The financial statements encompass all funds through which the Department controls resources to carry on its functions.

REPORT ON OPERATIONS

Note 2.1

OVERVIEW OF THE AGENCY

DEPARTMENT OF THEREGISTRAR, REGISTRAR, WESTERN WESTERN AUSTRALIAN RELATIONS COMMISSION DEPARTMENT OF THE AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

Department of the Registrar, Western Australian Industrial Relations Commission

5,879

5,149 342

SURPLUS/DEFICIT FOR THE PERIOD

478

6,682

6,681 1

6,204

1

1 -

3,181 604 176 2,023 221 6,205

2018 $000

147

6,691

6,691 -

6,544

1

1 -

3,037 740 232 2,236 1 299 6,545

2017 $000

CONCILIATION AND ARBITRATION BY THE WESTERN AUSTRALIAN INDUSTRIALRELATIONS COMMISSION

The Schedule of Income and Expenses by Service should be read in conjunction with the accompanying notes.

964

5,765 19 95

5,134 15

4,915

109

137 4,807

28 81

2,650 395 157 1,451 11 360 5,024

3,019 401 265 1,061 198 4,944 25 112

2017 $000

2018 $000

INCOME FROM STATE GOVERNMENT Service appropriations Services received free of charge Other income from State government TOTAL INCOME FROM STATE GOVERNMENT

NET COST OF SERVICES

Income User charges and fees Other revenue Total Income other than Income from State Government

COST OF SERVICES Expenses Employee benefits expense Supplies and services Depreciation and amortisation expense Accommodation expenses Loss on disposal of non-current assets Other expenses Total Cost of Services

SUPPORT TO THE WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION AND INDUSTRIAL MAGISTRATES COURT

820

11,831

11,815 16 -

11,011

138

26 112

6,200 1,005 441 3,084 419 11,149

2018 $000

TOTAL

DEPARTMENT REGISTRAR, WESTERNBY AUSTRALIAN INDUSTRIAL RELATIONS 2.2 SCHEDULE OF OF THE INCOME AND EXPENSES SERVICE FOR THE YEAR ENDED COMMISSION 30 JUNE 2018 2.2 SCHEDULE OF INCOME AND EXPENSES BY SERVICE FOR THE YEAR ENDED 30 JUNE 2018

1,111

12,570

12,456 19 95

11,459

110

29 81

5,687 1,135 389 3,687 12 659 11,569

2017 $000

48 Annual Report 2018

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

5,962

827 64 891

3,636 3,217 6,853

$000

2017

SIGNIFICANT ISSUES

DISCLOSURES AND LEGAL COMPLIANCE

Department of the Registrar, Western Australian Industrial Relations Commission

4,383 548 4,931 776 75 851 4,080

733 78 811 2,139

$000

2,510 440 2,950

$000

2017

2018

REPORT ON OPERATIONS

The Schedule of Assets and Liabilities by Service should be read in conjunction with the accompanying notes.

4,583

891 81 972

LIABILITIES Current liabilities Non-current liabilities Total Liabilities

NET ASSETS

2,244 3,311 5,555

ASSETS Current assets Non-current assets Total Assets

$000

2018

CONCILIATION AND ARBITRATION BY THE WESTERN AUSTRALIAN INDUSTRIALRELATIONS COMMISSION

8,019 3,765 11,784 1,603 139 1,742 10,042

4,754 3,751 8,505 1,624 159 1,783 6,722

$000

2017

2018

$000

TOTAL

OVERVIEW OF THE AGENCY

SUPPORT TO THE WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION AND INDUSTRIAL MAGISTRATES COURT

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION 2.3 SCHEDULE OF ASSETS AND LIABILITIES BY SERVICE AS AT 30 JUNE 2018

2.3 SCHEDULE OF ASSETS AND LIABILITIES BY SERVICE FOR THE YEAR ENDED 30 JUNE 2018

Annual Report 2018

49

50

Annual Report 2018

DEPARTMENT OFTHE THEREGISTRAR, REGISTRAR, WESTERN WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL COMMISSION DEPARTMENT OF INDUSTRIALRELATIONS RELATIONS COMMISSION

NOTES THEFINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR 3030 JUNE 2018 NOTES TOTO THE FOR THE THEYEAR YEARENDED ENDED JUNE 2018

3. Use of our funding Expenses incurred in the delivery of services This section provides additional information about how the Department’s funding is applied and the accounting policies that are relevant for an understanding of the items recognised in the financial statements. The primary expenses incurred by the Department in achieving its objectives and the relevant notes are: Notes Employee benefits expense Employee related provisions Other expenditure Loss on disposal of non-current assets

3.1 (a) 3.1 (b) 3.2 3.3

Department of the Registrar, Western Australian Industrial Relations Commission

2018 $000 6,200 1,572 4,508 -

2017 $000 5,687 1,638 5,481 (12)

51

Annual Report 2018

NOTES STATEMENTSFOR FORTHE THE YEAR ENDED 30 JUNE NOTESTO TOTHE THEFINANCIAL FINANCIAL STATEMENTS YEAR ENDED 30 JUNE 20182018

3.1 (a) Employee benefits expense

Wages and salaries Termination benefits Superannuation - defined contribution plans(a)

2018 $000 5,436 191 573 6,200

2017 $000 5,137 550 5,687

Wages and salaries: Employee expenses include all costs related to employment including wages and salaries, fringe benefits tax, and leave entitlements.

Termination benefits: Payable when employment is terminated before normal retirement date, or when an employee accepts an offer of benefits in exchange for the termination of employment. Termination benefits are recognised when the Department is demonstrably committed to terminating the employment of current employees according to a detailed formal plan without possibility of withdrawal or providing termination benefits as a result of an offer made to encourage voluntary redundancy. Benefits falling due more than 12 months after the end of the reporting period are discounted to present value.

GSS (concurrent contributions) is a defined benefit scheme for the purposes of employees and whole-of-government reporting. It is however a defined contribution plan for Department purposes because the concurrent contributions (defined contributions) made by the Department to GESB extinguishes the Department’s obligations to the related superannuation liability.

The GESB and other fund providers administer public sector superannuation arrangements in Western Australia in accordance with legislative requirements. Eligibility criteria for membership in particular schemes for public sector employees vary according to commencement and implementation dates.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

The Department does not recognise any defined benefit liabilities because it has no legal or constructive obligation to pay future benefits relating to its employees. The Liabilities for the unfunded Pension Scheme and the unfunded GSS transfer benefits attributable to members who transferred from the Pension Scheme, are assumed by the Treasurer. All other GSS obligations are funded by concurrent contributions made by the Department to the GESB.

SIGNIFICANT ISSUES

Superannuation: The amount recognised in profit or loss of the Statement of Comprehensive Income comprises employer contributions paid to the GSS (concurrent contributions), the WSS, the GESBs, or other superannuation funds. The employer contribution paid to the Government Employees Superannuation Board (GESB) in respect of the GSS is paid back into the Consolidated Account by the GESB.

REPORT ON OPERATIONS

(a) Defined contribution plans include West State Superannuation Scheme (WSS), Gold State Superannuation Scheme (GSS), Government Employees Superannuation Board Schemes (GESBs) and other eligible funds.

OVERVIEW OF THE AGENCY

DEPARTMENTOF OFTHE THE REGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

52

Annual Report 2018

DEPARTMENT OFOF THE INDUSTRIAL RELATIONS COMMISSION DEPARTMENT THEREGISTRAR, REGISTRAR,WESTERN WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

NOTES TOTO THE FINANCIAL FORTHE THEYEAR YEAR ENDED JUNE 2018 NOTES THE FINANCIALSTATEMENTS STATEMENTS FOR ENDED 30 30 JUNE 2018

3.1 (b) Employee related provisions Provision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service leave for services rendered up to the reporting date and recorded as an expense during the period the services are delivered.

Current Employee benefits provision (a) Annual leave Long service leave(b) Other provisions Employment on-costs(c) Total current employee related provisions Non-current Employee benefits provision Long service leave(b) Other provisions (c) Employment on-costs Total non-current employee related provisions Total

2018 $000

2017 $000

645 757 1,402

589 899 1,488

11 1,413

11 1,499

158 158

138 138

1 159

1 139

1,572

1,638

(a) Annual leave liabilities: Classified as current as there is no unconditional right to defer settlement for at least 12 months after the end of the reporting period. Assessments indicate that actual settlement of the liabilities is expected to occur as follows: Within 12 months of the end of the reporting period More than 12 months after the end of the reporting period

395 250 645

389 200 589

The provision for annual leave is calculated at the present value of expected payments to be made in relation to services provided by employees up to the reporting date. (b) Long service leave liabilities: Unconditional long service leave provisions are classified as current liabilities as the agency does not have an unconditional right to defer settlement of the liability for at least 12 months after the end of the reporting period.

Pre-conditional and conditional long service leave provisions are classified as non-current liabilities because the agency has an unconditional right to defer the settlement of the liability until the employee has completed the requisite years of service.

Department of the Registrar, Western Australian Industrial Relations Commission

53

Annual Report 2018

NOTES TO STATEMENTSFOR FORTHE THE YEAR ENDED 30 JUNE NOTES TOTHE THEFINANCIAL FINANCIAL STATEMENTS YEAR ENDED 30 JUNE 20182018

Assessments indicate that actual settlement of the liabilities is expected to occur as follows: Within 12 months of the end of the reporting period More than 12 months after the end of the reporting period

268 647 915

374 663 1,037

(c) Employment on-costs: The settlement of annual and long service leave liabilities gives rise to the payment of employment on-costs including workers’ compensation insurance. The provision is the present value of expected future payments.

Employment on-cost provision Carrying amount at start of period Additional (reversals of) provisions recognised Carrying amount at end of period

2018 $000 12 12

2017 $000 14 (2) 12

Key estimates and assumptions concerning the future are based on historical experience and various other factors that have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next financial year.

Several estimates and assumptions are used in calculating the Department’s long service leave provision. These include: • Expected future salary rates • Discount rates • Employee retention rates; and • Expected future payments Changes in these estimations and assumptions may impact on the carrying amount of the long service leave provision.

Any gain or loss following revaluation of the present value of long service leave liabilities is recognised as employee benefits expense.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Key sources of estimation uncertainty – long service leave

SIGNIFICANT ISSUES

Employment on-costs, including workers’ compensation insurance, are not employee benefits and are recognised separately as liabilities and expenses when the employment to which they relate has occurred. Employment on-costs are included as part of ‘Other expenses, Note 3.2 (apart from the unwinding of the discount (finance cost))’ and are not included as part of the Department’s ‘employee benefits expense’. The related liability is included in ‘Employment oncosts provision’.

REPORT ON OPERATIONS

The provision for long service leave are calculated at present value as the Department does not expect to wholly settle the amounts within 12 months. The present value is measured taking into account the present value of expected future payments to be made in relation to services provided by employees up to the reporting date. These payments are estimated using the remuneration rate expected to apply at the time of settlement, and discounted using market yields at the end of the reporting period on national government bonds with terms to maturity that match, as closely as possible, the estimated future cash outflows.

OVERVIEW OF THE AGENCY

DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION

54

Annual Report 2018

DEPARTMENT WESTERN AUSTRALIAN AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN RELATIONS COMMISSION

NOTES TOTO THE FORTHE THEYEAR YEAR ENDED 30 JUNE NOTES THEFINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR ENDED 30 JUNE 20182018

3.2 Other expenditure 2018 $000

2017 $000

Supplies and Services Consumables Communications Court Reporting Equipment Purchases Professional Services Lease, Rental & Hiring Other Expenses Total supplies and services expenses

211 94 87 2 461 55 95 1,005

293 115 151 144 309 56 67 1,135

Accommodation expenses Lease rentals Outgoings expense Cleaning Total accommodation expenses

2,546 500 38 3,084

3,111 541 35 3,687

Other Repairs and Maintenance Employment on-cost Audit Fees Other Total other expenses Total other expenditure

281 88 50 419 4,508

385 212 57 5 659 5,481

Supplies and services: Supplies and services are recognised as an expense in the reporting period in which they are incurred. The carrying amounts of any materials held for distribution are expensed when the materials are distributed.

Accommodation expenses: Operating lease payments are recognised on a straight line basis over the lease term, except where another systematic basis is more representative of the time pattern of the benefits derived from the use of the leased asset. [AASB 117.33] Repairs, maintenance and cleaning costs are recognised as expenses as incurred.

Other: Other operating expenses generally represent the day-to-day running costs incurred in normal operations.

Building and infrastructure maintenance and equipment repairs and maintenance: Repairs and maintenance costs are recognised as expenses as incurred, except where they relate to the replacement of a significant component of an asset. In that case, the costs are capitalised and depreciated.

Department of the Registrar, Western Australian Industrial Relations Commission

55

Annual Report 2018

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

Employee on-cost includes workers’ compensation insurance and other employment oncosts. The on-costs liability associated with the recognition of annual and long service leave liabilities is included at Note 3.1(b) Employee related provisions. Superannuation contributions accrued as part of the provision for leave are employee benefits and are not included in employment on-costs.

3.3 Loss on disposal of non-current assets 2017

$000

$000

Loss on disposal of non-current assets Net proceeds from disposal of non-current assets Plant and equipment

-

5

Carrying amount of non-current assets disposed Plant and equipment Net loss

-

(17) (12)

Loss on disposal of non-current assets

SIGNIFICANT ISSUES

Gains and losses on the disposal of non-current assets are presented by deducting from the proceeds on disposal the carrying amount of the asset and related selling expenses. Gains and losses are recognised in profit or loss in the statement of comprehensive income (from the proceeds of sale).

REPORT ON OPERATIONS

2018

OVERVIEW OF THE AGENCY

DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THE REGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION

DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

56

Annual Report 2018

DEPARTMENT OF AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION DEPARTMENT OFTHE THEREGISTRAR, REGISTRAR, WESTERN WESTERN AUSTRALIAN RELATIONS COMMISSION

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

4. Our funding sources How we obtain our funding This section provides additional information about how the Department obtains its funding and the relevant accounting policy notes that govern the recognition and measurement of this funding. The primary income received by the Department and the relevant notes are: Notes Income from State Government User Fees and Charges Other Revenue

Department of the Registrar, Western Australian Industrial Relations Commission

4.1 4.2 4.3

2018 $000 11,831 26 112

2017 $000 12,570 29 81

57

Annual Report 2018

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

4.1 Income from State Government

Appropriation received during the year: (a) Service appropriations

2018 $000

2017 $000 12,456 12,456

12 4 16

19 19

Other income from State Government Department of the Attorney General

-

95

Total income from State Government

11,831

12,570

Services received free of charge from other State government agencies during the period: Department of Finance - Lease Expenses State Solicitors Office - Legal Expense

Service appropriations fund the net cost of services delivered (as set out in note 2.2).

Appropriation revenue comprises the following: • Cash component; and • A receivable (asset).

The receivable (holding account – note 6.2) comprises the following: • The budgeted depreciation expense for the year; and • Any agreed increase in leave liabilities during the year.

17 7 2 26

19 5 5 29

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

4.2 User Fees and Charges Document Lodgements Transcript Sales Miscellaneous

SIGNIFICANT ISSUES

(a) Service Appropriations are recognised as revenues at fair value in the period in which the Department gains control of the appropriated funds. The Department gains control of appropriated funds at the time those funds are deposited in the bank account or credited to the ‘Amounts receivable for services’ (holding account) held at Treasury.

REPORT ON OPERATIONS

11,815 11,815

OVERVIEW OF THE AGENCY

DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THE REGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION

58

Annual Report 2018

DEPARTMENT AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN WESTERN AUSTRALIAN RELATIONS COMMISSION

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

4.3 Other Revenue

Royal Commission into Institutional Responses to Child Sexual Abuse City of Perth Inquiry Hire of room

2018 $000 34 35 43 112

2017 $000 66 15 81

Revenue is recognised and measured at the fair value of consideration received or receivable.

Revenue is recognised for the major business activities as follows: User Fees and Charges: Revenue is recognised when the transaction or event giving rise to the revenue occurs.

Other Funds received from State Government: Revenue is recognised at fair value when the Department obtains control over the assets comprising the contributions, usually when cash is received.

Other Revenue: The Department receives revenue, from time to time on hosting other government departments, for the use of accommodation facilities and infrastructure.

Department of the Registrar, Western Australian Industrial Relations Commission

59

Annual Report 2018

NOTES TO FORTHE THEYEAR YEAR ENDED 30 JUNE NOTES TOTHE THEFINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR ENDED 30 JUNE 20182018

5. Key assets Assets the Department utilises for economic benefit or service potential This section includes information regarding the key assets the Department utilises to gain economic benefits or provide service potential. The section sets out both the key accounting policies and financial information about the performance of these assets:

Property, plant and equipment Intangible assets Total key assets

5.1 5.2

2018 $000 1,644 1,644

2017 $000 2,016 6 2,022

REPORT ON OPERATIONS

Notes

OVERVIEW OF THE AGENCY

DEPARTMENT WESTERNAUSTRALIAN AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN RELATIONS COMMISSION

SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

$'000 359 (303) 56

$'000 404 (102) 302 1,421 (140) 1,583

2017 Gross carrying amount Accumulated depreciation Carrying amount at start of period

Additions Transfers Disposals Depreciation Carrying amount at 30 June 2017

Department of the Registrar, Western Australian Industrial Relations Commission

$'000 344 (184) 160

$'000 1,826 (243) 1,583 7 14 (246) 1,358

2018 Gross carrying amount Accumulated depreciation Carrying amount at start of period

Additions Transfers Disposals Depreciation Carrying amount at 30 June 2018

18 (14) (44) 120

Plant and Equipment

Leasehold Improvements

(a) $109K WIP carried over from 2015-16 has been capitalised under Leasehold Improvement in 2016-17

141 (37) 160

Plant and Equipment

Leasehold Improvements

5.1 Property, plant and equipment

(37) 9

389 (343) 46

$'000

Furniture

(75) 46

413 (292) 121

$'000

Furniture

27 (108) 146

563 (336) 227

$'000

11 11

-

$'000

WIP

-

(17) (133) 227 Computer Hardware

(109)

109 109

$'000

WIP (a)

190

1,297 (1,110) 187

$'000

Computer Hardware

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

63 (435) 1,644

3,122 (1,106) 2,016

$'000

Total

1,643 (17) (385) 2,016

2,582 (1,807) 775

$'000

Total

60 Annual Report 2018

61

Annual Report 2018

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

Initial recognition Items of property, plant and equipment and infrastructure, costing $5,000 or more are measured initially at cost. Where an asset is acquired for no or nominal cost, the cost is valued at its fair value at the date of acquisition. Items of property, plant and equipment and infrastructure costing less than $5,000 are immediately expensed direct to the Statement of Comprehensive Income (other than where they form part of a group of similar items which are significant in total).

The initial cost for a non-financial physical asset under a finance lease is measured at amounts equal to the fair value of the leased asset or, if lower, the present value of the minimum lease payments, each determined at the inception of the lease.

Subsequent measurement Subsequent to initial recognition as an asset, the historical cost is used for the measurement of property, plant and equipment. Property, plant and equipment are stated at historical cost less accumulated depreciation and accumulated impairment losses.

Depreciation Leasehold improvements Furniture fixtures and fittings Computer hardware Plant and equipment Total depreciation for the period

2018 $000

2017 $000

246 37 108 44 435

140 75 133 37 385

All surplus assets at 30 June 2018 have either been classified as assets held for sale or have been written-off.

Please refer to note 5.2 for guidance in relation to the impairment assessment that has been performed for intangible assets.

Finite useful lives All property, plant and equipment having a limited useful life are systematically depreciated over their estimated useful lives in a manner that reflects the consumption of their future economic benefits. The exceptions to this rule include assets held for sale, land and investment properties.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

As at 30 June 2018 there were no indications of impairment to property, plant and equipment or infrastructure.

SIGNIFICANT ISSUES

5.1.1. Depreciation and impairment Charge for the period

REPORT ON OPERATIONS

The cost of a leasehold improvement is capitalised and depreciated over the shorter of the remaining term of the lease or the estimated useful life of the leasehold improvement.

OVERVIEW OF THE AGENCY

DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION

62

Annual Report 2018

DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN RELATIONS COMMISSION DEPARTMENT WESTERNAUSTRALIAN AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION

NOTES TO STATEMENTSFOR FORTHE THE YEAR ENDED 30 JUNE NOTES TOTHE THEFINANCIAL FINANCIAL STATEMENTS YEAR ENDED 30 JUNE 20182018

Depreciation is generally calculated on a straight line basis, at rates that allocate the asset’s value, less any estimated residual value, over its estimated useful life. Typical estimated useful lives for the different asset classes for current and prior years are included in the table below: Asset Useful life: years Plant and equipment 3 to 5 years Computer equipment 3 to 4 years Furniture and Fittings 4 to 5 years Leasehold Improvements Lease Term The estimated useful lives, residual values and depreciation method are reviewed at the end of each annual reporting period, and adjustments should be made where appropriate.

Leasehold improvements are depreciated over the shorter of the lease term and their useful lives.

Impairment Non-financial assets, including items of plant and equipment, are tested for impairment whenever there is an indication that the asset may be impaired. Where there is an indication of impairment, the recoverable amount is estimated. Where the recoverable amount is less than the carrying amount, the asset is considered impaired and is written down to the recoverable amount and an impairment loss is recognised.

Where an asset measured at cost is written down to its recoverable amount, an impairment loss is recognised through profit or loss.

Where a previously revalued asset is written down to its recoverable amount, the loss is recognised as a revaluation decrement through other comprehensive income.

As the Department is a not-for-profit Department, the recoverable amount of regularly revalued specialised assets is anticipated to be materially the same as fair value.

If there is an indication that there has been a reversal in impairment, the carrying amount shall be increased to its recoverable amount. However this reversal should not increase the asset’s carrying amount above what would have been determined, net of depreciation or amortisation, if no impairment loss had been recognised in prior years.

The risk of impairment is generally limited to circumstances where an asset’s depreciation is materially understated, where the replacement cost is falling or where there is a significant change in useful life. Each relevant class of assets is reviewed annually to verify that the accumulated depreciation/amortisation reflects the level of consumption or expiration of the asset’s future economic benefits and to evaluate any impairment risk from declining replacement costs.

Department of the Registrar, Western Australian Industrial Relations Commission

63

Annual Report 2018

NOTES TO STATEMENTSFOR FORTHE THE YEAR ENDED 30 JUNE NOTES TOTHE THEFINANCIAL FINANCIAL STATEMENTS YEAR ENDED 30 JUNE 20182018

5.2 Intangible assets

Computer Licences software $000 $000

Year ended 30 June 2017

Additions Amortisation expense Carrying amount at 30 June 2017

Year ended 30 June 2018

Additions Amortisation expense Carrying amount at 30 June 2018

581 (571) 10

690 (680) 10

(4) 6

(4) 6

Computer Licences software $000 $000

Total $000

-

25 (25) -

-

445 (439) 6

470 (464) 6

(6) -

(6) -

Costs incurred below these thresholds are immediately expensed directly to the Statement of Comprehensive Income.

Intangible assets are initially recognised at cost. For assets acquired at no cost or for nominal cost, the cost is their fair value at the date of acquisition.

An internally generated intangible asset arising from development (or from the development phase of an internal project) is recognised if, and only if, all of the following are demonstrated:

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Initial recognition Acquisitions of intangible assets costing $5,000 or more and internally generated intangible assets costing $50,000 or more that comply with the recognition criteria as per AASB 138.57 (as noted below), are capitalised.

SIGNIFICANT ISSUES

1 July 2017 Gross carrying amount Accumulated amortisation Carrying amount at start of period

109 (109) -

REPORT ON OPERATIONS

1 July 2016 Gross carrying amount Accumulated amortisation Carrying amount at start of period

Total $000

OVERVIEW OF THE AGENCY

DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION

64

Annual Report 2018

DEPARTMENT OFOF THE REGISTRAR, INDUSTRIALRELATIONS RELATIONS COMMISSION DEPARTMENT THE REGISTRAR,WESTERN WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL COMMISSION

NOTES TOTO THE FINANCIAL FOR THE THEYEAR YEARENDED ENDED JUNE 2018 NOTES THE FINANCIALSTATEMENTS STATEMENTS FOR 3030 JUNE 2018

(a) the technical feasibility of completing the intangible asset so that it will be available for use or sale; (b) an intention to complete the intangible asset, and use or sell it; (c) the ability to use or sell the intangible asset; (d) the intangible asset will generate probable future economic benefit; (e) the availability of adequate technical, financial and other resources to complete the development and to use or sell the intangible asset; and (f) the ability to measure reliably the expenditure attributable to the intangible asset during its development.

Costs incurred in the research phase of a project are immediately expensed Subsequent measurement The cost model is applied for subsequent measurement of intangible assets, requiring the asset to be carried at cost less any accumulated amortisation and accumulated impairment losses.

5.2.1 Amortisation and impairment Charge for the period

Computer Licenses Computer Software Total amortisation for the period

2018 $000 6 6

2017 $000 4 4

As at 30 June 2018 there were no indications of impairment to intangible assets.

The Department held no goodwill or intangible assets with an indefinite useful life during the reporting period. At the end of the reporting period there were no intangible assets not yet available for use.

Amortisation of finite life intangible assets is calculated on a straight line basis at rates that allocate the asset’s value over its estimated useful life. All intangible assets controlled by the Department have a finite useful life and zero residual value. Estimated useful lives are reviewed annually.

The estimated useful lives for each class of intangible asset are: 3 to 5 years Software (a) Licences 3 to 5 years (a)

Software that is not integral to the operation of related hardware.

Impairment of intangible assets Intangible assets with finite useful lives are tested for impairment annually or when an indication of impairment is identified.

The policy in connection with testing for impairment is outlined in note 5.1.1.

Department of the Registrar, Western Australian Industrial Relations Commission

65

Annual Report 2018

NOTES STATEMENTSFOR FOR THE YEAR ENDED 30 JUNE NOTESTO TOTHE THEFINANCIAL FINANCIAL STATEMENTS THE YEAR ENDED 30 JUNE 20182018

6. Other assets and liabilities This section sets out those assets and liabilities that arose from the Department’s controlled operations and includes other assets utilised for economic benefits and liabilities incurred during normal operations: Notes 6.1 6.2 6.3 6.4

2017 $000 76 1,853 60 104

REPORT ON OPERATIONS

Receivables Amounts receivable for services Other assets Payables

2018 $000 122 2,187 57 211

OVERVIEW OF THE AGENCY

DEPARTMENTOF OF THE THE REGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

66

Annual Report 2018

DEPARTMENTOF OFTHE THE REGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

NOTES STATEMENTSFOR FORTHE THE YEAR ENDED 30 JUNE NOTESTO TOTHE THEFINANCIAL FINANCIAL STATEMENTS YEAR ENDED 30 JUNE 20182018

6.1 Receivables Current Accrued revenue GST receivable Total current receivables

2018 $000 66 56 122

2017 $000 31 45 76

The Department does not hold any collateral or other credit enhancements as security for receivables.

Receivables are recognised at original invoice amount less any allowances for uncollectible amounts (i.e. impairment). The carrying amount of net trade receivables is equivalent to fair value as it is due for settlement within 30 days.

6.2. Amounts receivable for services (Holding Account) Current Non-Current Balance at end of period

160 2,027 2,187

160 1,693 1,853

Amounts receivable for services represent the non-cash component of service appropriations. It is restricted in that it can only be used for asset replacement or payment of leave liability.

The Department receives funding on an accrual basis. The appropriations are paid partly in cash and partly as an asset (holding account receivable). The accrued amount receivable is accessible on the emergence of the cash funding requirement to cover leave entitlements and asset replacement.

6.3. Other assets Current Prepayments Balance at end of period

57 57

60 60

Other non-financial assets include prepayments which represent payments in advance of receipt of goods or services or that part of expenditure made in one accounting period covering a term extending beyond that period.

6.4. Payables Current Trade payables Accrued expenses Accrued salaries FBT and Tax Payables Total current

Department of the Registrar, Western Australian Industrial Relations Commission

61 104 16 30 211

5 54 19 26 104

67

Annual Report 2018

NOTES STATEMENTSFOR FOR THE YEAR ENDED 30 JUNE NOTESTO TOTHE THEFINANCIAL FINANCIAL STATEMENTS THE YEAR ENDED 30 JUNE 20182018

Payables are recognised at the amounts payable when the Department becomes obliged to make future payments as a result of a purchase of assets or services. The carrying amount is equivalent to fair value, as settlement is generally within 30 days.

Accrued salaries represent the amount due to staff but unpaid at the end of the reporting period. Accrued salaries are settled within a fortnight after the reporting period. The Department considers the carrying amount of accrued salaries to be equivalent to its fair value.

REPORT ON OPERATIONS

The accrued salaries suspense account (See Note 7.1.1 ‘Restricted cash and cash equivalents’) consists of amounts paid annually, from Department appropriations for salaries expense, into a Treasury suspense account to meet the additional cash outflow for employee salary payments in reporting periods with 27 pay days instead of the normal 26. No interest is received on this account.

OVERVIEW OF THE AGENCY

DEPARTMENTOF OF THE THE REGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

68

Annual Report 2018

DEPARTMENT OFTHE THEREGISTRAR, REGISTRAR,WESTERN WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL COMMISSION DEPARTMENT OF INDUSTRIALRELATIONS RELATIONS COMMISSION

NOTES THEFINANCIAL FINANCIALSTATEMENTS STATEMENTS FOR 3030 JUNE 2018 NOTES TOTO THE FOR THE THEYEAR YEARENDED ENDED JUNE 2018 2017

7. Financing This section sets out the material balances and disclosures associated with the financing and cashflows of the Department.

Cash and cash equivalents Reconciliation of cash Reconciliation of operating activities Commitments

Department of the Registrar, Western Australian Industrial Relations Commission

Notes 7.1 7.1.1 7.1.2 7.2

69

Annual Report 2018

NOTES NOTES TO TO THE THE FINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR FOR THE THE YEAR YEAR ENDED ENDED 30 30 JUNE JUNE 2018 2018 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

7.1 Cash and cash equivalents

2018 $000

2017 $000

4,415

7,723

80 4,495

50 7,773

8.1

(a) Funds held in the suspense account for the purpose of meeting the 27th pay in a reporting period that occurs every 11th year. This account is classified as non-current for 10 out of 11 years.

For the purpose of the statement of cash flows, cash and cash equivalent (and restricted cash and cash equivalent) assets comprise cash on hand and short-term deposits with original maturities of three months or less that are readily convertible to a known amount of cash and which are subject to insignificant risk of changes in value.

7.1.2 Reconciliation of net cost of services to net cash flows provided by/(used in) operating activities (11,011)

Non-cash items: Depreciation and amortisation expense Resources received free of charge Other non-cash items Net (gain)/loss on sale of plant and equipment

Increase/(decrease) in liabilities: Current payables Accrued salaries Current provisions Non-current provisions Net GST receipts/(payments)(b) Change in GST in receivables/payables(c) Net cash provided by/(used in) operating activities

3.2

441 16 -

389 19 12

(37) 3

2 40

100 (3) (85) 20 (13) 6 (10,563)

(44) (69) (221) (56) (3) 3 (11,387)

(a) Note that the Australian Taxation Office (ATO) receivable/payable in respect of GST and the receivable/payable in respect of the sale/purchase of non-current assets are not included in these items as they do not form part of the reconciling items. (b) This is the net GST paid/received, i.e. cash transactions. (c) This reverses out the GST in receivables and payables.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

(Increase)/decrease in assets: Current receivables(a) Prepayments

5.1, 5.2 4.1

(11,459)

SIGNIFICANT ISSUES

Net cost of services

REPORT ON OPERATIONS

7.1.1 Reconciliation of cash Current Cash and cash equivalent Restricted cash and cash equivalents - Accrued salaries suspense account (a) Balance at end of period

Notes

OVERVIEW OF THE AGENCY

DEPARTMENT DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR,WESTERN WESTERNAUSTRALIAN AUSTRALIANINDUSTRIAL INDUSTRIALRELATIONS RELATIONSCOMMISSION COMMISSION DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

70

Annual Report 2018

DEPARTMENT WESTERN AUSTRALIAN AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN RELATIONS COMMISSION

NOTES TOTO THE FORTHE THE YEAR ENDED 30 JUNE NOTES THEFINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR YEAR ENDED 30 JUNE 20182018

7.2 Commitments NON-CANCELLABLE OPERATING LEASE COMMITMENTS Operating leases are expensed on a straight line basis over the lease term as this represents the pattern of benefits derived from the leased properties.

Motor Vehicle Within 1 year Later than 1 year and not later than 5 years Later than 5 years

2018 $000

2017 $000

58 72 5 135

56 51 107

Accommodation The Department is an occupier of premises in Perth CBD. The Lessee for accommodation leases is the Hon. Minister for Finance, with the Department of Finance - Building Management and Works responsible for payment for all leases and associated costs to the lessors. The Department of the Registrar reimburses the Department of Finance - Building Management and Works for lease payments and the cost of outgoings. The accommodation lease effective 1st July 2012 expires on 30th June 2024. The value of the non-cancellable operating lease for which the Hon. Minister for Finance is the lessee and the Department of the Registrar is the occupier, is: Within 1 year Later than 1 year and not later than 5 years Later than 5 years

3,385 14,949 4,118 22,452

3,392 15,666 9,372 28,430

The commitments above are inclusive of GST

Judgements made by management in applying accounting policies – operating lease commitments The Department has entered into a number of leases for buildings for branch office accommodation. Some of these leases relate to buildings of a temporary nature and it has been determined that the lessor retains substantially all the risks and rewards incidental to ownership. Accordingly, these leases have been classified as operating leases.

Department of the Registrar, Western Australian Industrial Relations Commission

71

Annual Report 2018

NOTESTO TOTHE THEFINANCIAL FINANCIAL STATEMENTS THE YEAR ENDED 30 JUNE 20182018 NOTES STATEMENTSFOR FOR THE YEAR ENDED 30 JUNE

8. Risks and Contingencies This note sets out the key risk management policies and measurement techniques of the Department.

Financial risk management Contingent assets and liabilities

Notes 8.1 8.2

OVERVIEW OF THE AGENCY

DEPARTMENTOF OF THE THE REGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

REPORT ON OPERATIONS SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

72

Annual Report 2018

DEPARTMENT OF THEREGISTRAR, REGISTRAR, WESTERN WESTERN AUSTRALIAN RELATIONS COMMISSION DEPARTMENT OF THE AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION

NOTES THEFINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR ENDED 30 30 JUNE 2018 NOTES TOTO THE FORTHE THEYEAR YEAR ENDED JUNE 2018

8.1. Financial risk management Financial instruments held by the Department are cash and cash equivalents, restricted cash and cash equivalents, loans and receivables, payables, Western Australian Treasury Corporation (WATC)/bank borrowings, finance leases, and Treasurer’s advances. The Department has limited exposure to financial risks. The Department’s overall risk management program focuses on managing the risks identified below. (a) Summary of risks and risk management Credit risk Credit risk arises when there is the possibility of the Department’s receivables defaulting on their contractual obligations resulting in financial loss to the Department.

The maximum exposure to credit risk at the end of the reporting period in relation to each class of recognised financial assets is the gross carrying amount of those assets inclusive of any allowance for impairment as shown in the table at Note 8.1(c) ‘Financial instruments disclosures’ and Note 6.1 ‘Receivables’.

Credit risk associated with the Department’s financial assets is minimal because the main receivable is the amounts receivable for services (holding account). For receivables other than government, the Department trades only with recognised, creditworthy third parties. The Department has policies in place to ensure that sales of services are made to customers with an appropriate credit history. In addition, receivable balances are monitored on an ongoing basis with the result that the Department’s exposure to bad debts is minimal. At the end of the reporting period there were no significant concentrations of credit risk.

Liquidity risk Liquidity risk arises when the Department is unable to meet its financial obligations as they fall due. The Department is exposed to liquidity risk through its trading in the normal course of business. The Department has appropriate procedures to manage cash flows including drawdowns of appropriations by monitoring forecast cash flows to ensure that sufficient funds are available to meet its commitments.

Market risk Market risk is the risk that changes in market prices such as foreign exchange rates and interest rates will affect the Department’s income or the value of its holdings of financial instruments. The Department does not trade in foreign currency and is not materially exposed to other price risks. The Department is not exposed to interest rate risk because all cash and cash equivalents and restricted cash are non-interest bearing and it has no borrowings.

Department of the Registrar, Western Australian Industrial Relations Commission

73

Annual Report 2018

NOTESTO TOTHE THEFINANCIAL FINANCIAL STATEMENTS THE YEAR ENDED 30 JUNE 20182018 NOTES STATEMENTSFOR FOR THE YEAR ENDED 30 JUNE

(b) Categories of Financial Instruments The carrying amounts of each of the following categories of financial assets and financial liabilities at the end of the reporting period are:

Financial Liabilities Financial liabilities measured at amortised cost Total financial liability

2017 $000

4,415 80 2,253 6,748

7,723 50 1,884 9,657

181 181

78 78

(a) The amount of loans and receivables excludes GST recoverable from the ATO (statutory receivable).

(c) Ageing analysis of financial assets

2018 Cash and cash equivalents Restricted Cash and cash equivalents Receivables (a) Amounts receivable for services

(a)

7,723 50 31 1,853 9,657

7,723 50 31 1,853 9,657

The amount of receivables excludes GST recoverable from the ATO (statutory receivable).

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

2017 Cash and cash equivalents Restricted Cash and cash equivalents Receivables (a) Amounts receivable for services

Not past due and not impaired $000 $000 4,415 4,415 80 80 66 66 2,187 2,187 6,748 6,748

SIGNIFICANT ISSUES

Carrying Amount

REPORT ON OPERATIONS

Financial Assets Cash and cash equivalents Restricted cash and cash equivalents (a) Loans and receivables Total financial assets

2018 $000

OVERVIEW OF THE AGENCY

DEPARTMENTOF OF THE THE REGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

Department of the Registrar, Western Australian Industrial Relations Commission

181 181

181 181

78 78

78 78

7,723 50 31 7,804

4,415 80 66 4,561

4,415 80 66 2,187 6,748

7,723 50 31 1,853 9,657

$000

$000

(a) The amount of receivables excludes GST recoverable from the ATO (statutory receivable).

Payables

Financial Liabilities

Cash and cash equivalents Restricted Cash and cash equivalents (a) Receivables Amounts receivable for services

Financial Assets

2017

Financial Liabilities Payables

2018 Financial Assets Cash and cash equivalents Restricted Cash and cash equivalents Receivables (a) Amounts receivable for services

-

-

-

-

$000

-

160 160

-

160 160

$000

Interest rate exposure and maturity analysis of financial assets and financial liabilities Maturity dates Carrying Amount 1-3 months 3 months to 1 (Non-interest Up to 1 month year Bearing)

-

1,693 1,693

-

2,027 2,027

$000

1-5 years

The following table discloses the Department's interest rate exposure and the contractual maturity analysis of financial assets and financial liabilities. The maturity analysis section includes interest and principal cash flows. The Department is not exposed to interest rate risk as all financial assets and liabilities are non interest bearing.

NOTES TO THEREGISTRAR, FINANCIALWESTERN STATEMENTS FOR THE YEAR ENDED 30 COMMISSION JUNE 2018 DEPARTMENT OF THE AUSTRALIAN INDUSTRIAL RELATIONS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 (d) Liquidity risk and interest rate exposure

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

74 Annual Report 2018

75

Annual Report 2018

NOTES NOTESTO TOTHE THEFINANCIAL FINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR FOR THE THE YEAR YEAR ENDED ENDED 30 30JUNE JUNE 2018 NOTES TO THE STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 2018

8.2 Contingent assets and liabilities The Department has no known contingent liabilities or assets.

OVERVIEW OF THE AGENCY

DEPARTMENT DEPARTMENTOF OF OF THE THE REGISTRAR, REGISTRAR, WESTERN WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL INDUSTRIAL RELATIONS RELATIONS COMMISSION COMMISSION DEPARTMENT THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

REPORT ON OPERATIONS SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

76

Annual Report 2018

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS RELATIONS COMMISSION DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN COMMISSION

NOTES TO THE FINANCIAL STATEMENTS ENDED30 30JUNE JUNE2018 2018 NOTES TO THE FINANCIAL STATEMENTSFOR FORTHE THE YEAR YEAR ENDED 9. Other disclosures

This section includes additional material disclosures required by accounting standards or other pronouncements, for the understanding of this financial report.

Events occurring after the end of the reporting period Future impact of Australian Accounting Standards not yet operative Key management personnel Related Party Transactions Related bodies Affiliated bodies Remuneration of Auditor Equity Supplementary financial information Explanatory Statement

Department of the Registrar, Western Australian Industrial Relations Commission

Notes 9.1 9.2 9.3 9.4 9.5 9.6 9.7 9.8 9.9 9.10

77

Annual Report 2018

NOTES STATEMENTSFOR FORTHE THE YEAR ENDED 30 JUNE NOTESTO TOTHE THEFINANCIAL FINANCIAL STATEMENTS YEAR ENDED 30 JUNE 20182018

9.1. Events occurring after the end of the reporting period The Department is not aware of any events occurring after the reporting date that materially affect these financial statements.

9.2 Future impact of Australian Accounting Standards not yet operative

Operative for reporting periods beginning on/after 1 Jan 2018

AASB 15

Revenue from Contracts with Customers This Standard establishes the principles that the agency shall apply to report useful information to users of financial statements about the nature, amount, timing and uncertainty of revenue and cash flows arising from a contract with a customer. The mandatory application date of this Standard is currently 1 January 2019 after being amended by AASB 2016-7.

The Department's income is principally derived from appropriations which will be measured under AASB 1058 Income of Not-for-Profit Entities and will be unaffected by this change. However, the Department has not yet determined the potential impact of the Standard on ‘User charges and fees’ and ‘Sales’ revenues. In broad terms, it is anticipated that the terms and conditions attached to these revenues will defer revenue recognition until the Department has discharged its performance obligations.

1 Jan 2019

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Financial Instruments This Standard supersedes AASB 139 Financial Instruments: Recognition and Measurement, introducing a number of changes to accounting treatments.

SIGNIFICANT ISSUES

AASB 9

REPORT ON OPERATIONS

The Department cannot early adopt an Australian Accounting Standard unless specifically permitted by TI 1101 ‘Application of Australian Accounting Standards and Other Pronouncements’ or by an exemption from TI 1101. Where applicable, the Department plans to apply the following Australian Accounting Standards from their application date.

OVERVIEW OF THE AGENCY

DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

78

Annual Report 2018

DEPARTMENT THE REGISTRAR,WESTERN WESTERNAUSTRALIAN AUSTRALIAN INDUSTRIAL COMMISSION DEPARTMENT OFOF THE REGISTRAR, INDUSTRIALRELATIONS RELATIONS COMMISSION

NOTES TOTO THE FINANCIAL THEYEAR YEARENDED ENDED JUNE 2018 NOTES THE FINANCIALSTATEMENTS STATEMENTS FOR THE 3030 JUNE 2018 Operative for reporting periods beginning on/after

AASB 16

Leases

1 Jan 2019

This Standard introduces a single lessee accounting model and requires a lessee to recognise assets and liabilities for all leases with a term of more than 12 months, unless the underlying asset is of low value.

Whilst the impact of AASB 16 has not yet been quantified, the entity currently has operating lease commitments for $22,587,000. The Department anticipates most of this amount will be brought onto the statement of financial position, excepting amounts pertinent to short-term or low-value leases. Interest and amortisation expense will increase and rental expense will decrease.

AASB 1058

Income of Not-for-Profit Entities

1 Jan 2019

This Standard clarifies and simplifies the income recognition requirements that apply to not-for-profit (NFP) entities, more closely reflecting the economic reality of NFP entity transactions that are not contracts with customers. Timing of income recognition is dependent on whether such a transaction gives rise to a liability or other performance obligation (a promise to transfer a good or service), or a contribution by owners, related to an asset (such as cash or another asset) received by an agency. The Department anticipates that the application will not materially impact appropriations.

AASB 1059

Service Concession Arrangements: Grantors This Standard addresses the accounting for a service concession arrangement (a type of public private partnership) by a grantor that is a public sector agency by prescribing the accounting for the arrangement from the grantor’s perspective. Timing and measurement for the recognition of a specific asset class occurs on commencement of the arrangement and the accounting for associated liabilities is determined by whether the grantee is paid by the grantor or users of the public service provided.

The Department has not identified any public private partnerships within scope of the Standard.

Department of the Registrar, Western Australian Industrial Relations Commission

1 Jan 2019

79

Annual Report 2018

NOTES TOTO THE FORTHE THEYEAR YEAR ENDED 30 JUNE NOTES THEFINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR ENDED 30 JUNE 20182018 Operative for reporting periods beginning on/after

AASB 2010-7

1 Jan 2018

REPORT ON OPERATIONS

Amendments to Australian Accounting Standards arising from AASB 9 (December 2010) [AASB 1, 3, 4, 5, 7, 101, 102, 108, 112, 118, 120, 121, 127, 128, 131,132, 136, 137, 139, 1023 & 1038 and Int 2, 5, 10, 12,19 & 127] This Standard makes consequential amendments to other Australian Accounting Standards and Interpretations as a result of issuing AASB 9 in December 2010.

The mandatory application date of this Standard has been amended by AASB 2012-6 and AASB 2014-1 to 1 January 2018. The Department has not yet determined the application or the potential impact of the Standard.

AASB 2014-1

Amendments to Australian Accounting Standards

1 Jan 2018

1 Jan 2018

SIGNIFICANT ISSUES

1 Jan 2018

DISCLOSURES AND LEGAL COMPLIANCE

Part E of this Standard makes amendments to AASB 9 and consequential amendments to other Standards.

These changes have no impact as Appendix E has been superseded and the Department was not permitted to early adopt AASB 9.

AASB 2014-5

Amendments to Australian Accounting Standards arising from AASB 15 This Standard gives effect to the consequential amendments to Australian Accounting Standards (including Interpretations) arising from the issuance of AASB 15. The mandatory application date of this Standard has been amended by AASB 2015-8 to 1 January 2018. The Department has not yet determined the application or the potential impact of the Standard.

AASB 2014-7

Amendments to Australian Accounting Standards arising from AASB 9 (December 2014)

OVERVIEW OF THE AGENCY

DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN RELATIONS COMMISSION DEPARTMENT WESTERN AUSTRALIAN AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION

This Standard gives effect to the consequential amendments to Australian Accounting Standards (including Interpretations) arising from the issuance of AASB 9 (December 2014). The Department has not yet determined the application or the potential impact of the Standard.

Department of the Registrar, Western Australian Industrial Relations Commission

80

Annual Report 2018

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS RELATIONS COMMISSION DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN COMMISSION

NOTES TO THE FINANCIAL STATEMENTSFOR FORTHE THEYEAR YEAR ENDED NOTES TO THE FINANCIAL STATEMENTS ENDED30 30JUNE JUNE2018 2018

Operative for reporting periods beginning on/after AASB 2015-8

Amendments to Australian Accounting Standards – Effective Date of AASB 15 This Standard amends the mandatory application date of AASB 15 to 1 January 2018 (instead of 1 January 2017). It also defers the consequential amendments that were originally set out in AASB 2014-5. There is no financial impact arising from this Standard.

1 Jan 2018

AASB 2016-3

Amendments to Australian Accounting Standards – Clarifications to AASB 15

1 Jan 2018

This Standard clarifies identifying performance obligations, principal versus agent considerations, timing of recognising revenue from granting a licence, and, provides further transitional provisions to AASB 15. The Department has not yet determined the application or the potential impact when the deferred AASB 15 becomes effective from 1 January 2019.

AASB 2016-7

Amendments to Australian Accounting Standards – Deferral of AASB 15 for Not-for-Profit Entities

1 Jan 2018

This Standard defers, for not-for-profit entities, the mandatory application date of AASB 15 to 1 January 2019, and the consequential amendments that were originally set out in AASB 2014-5. There is no financial impact arising from this standard.

AASB 2016-8

Amendments to Australian Accounting Standards – Australian Implementation Guidance for Not-for-Profit Entities This Standard inserts Australian requirements and authoritative implementation guidance for not-forprofit entities into AASB 9 and AASB 15. This guidance assists not-for-profit entities in applying those Standards to particular transactions and other events. There is no financial impact.

Department of the Registrar, Western Australian Industrial Relations Commission

1 Jan 2019

81

Annual Report 2018

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

9.3 Key management personnel The Department has determined key management personnel to include cabinet ministers and senior officers of the Department. The Department does not incur expenditures to compensate Ministers and those disclosures may be found in the Annual Report on State Finances .

The total fees, salaries, superannuation, non-monetary benefits and other benefits for senior officers of the Department for the reporting period are presented within the following bands: 2017 1 1 1 1 1

$000 879 75 12 154 1,120

$000 611 55 (37) 629

SIGNIFICANT ISSUES

Short-term employee benefits Post-employment benefits Other long-term benefits Termination benefits Total compensation of senior officers

2018 1 1 1 1 1 1 -

REPORT ON OPERATIONS

Compensation Band ($) 280,001 – 290,000 270,001 – 280,000 170,001 - 180,000 150,001 – 160,000 130,001 – 140,000 120,001 - 130,000 100,001 – 110,000 90,001 - 100,000 70,001 - 80,000 40,001 - 50,000

OVERVIEW OF THE AGENCY

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT OFTHE THEFINANCIAL REGISTRAR,STATEMENTS WESTERN AUSTRALIAN RELATIONS COMMISSION NOTES TO FOR THEINDUSTRIAL YEAR ENDED 30 JUNE 2018

Total compensation includes the superannuation expense incurred by the Department in respect of senior officers.

The Department is a wholly owned and controlled entity of the State of Western Australia.

Related parties of the department include: • all Ministers and their close family members, and their controlled or jointly controlled entities; • all senior officers and their close family members, and their controlled or jointly controlled entities; • other departments and public sector entities, including related bodies included in the whole of government consolidated financial statements (i.e. wholly-owned public sector entities);

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

9.4. Related Party Transactions

82

Annual Report 2018

DEPARTMENT OF THEREGISTRAR, REGISTRAR,WESTERN WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL COMMISSION DEPARTMENT OF THE INDUSTRIALRELATIONS RELATIONS COMMISSION

NOTES TOTO THE FINANCIAL FOR THE THEYEAR YEARENDED ENDED JUNE 2018 NOTES THE FINANCIALSTATEMENTS STATEMENTS FOR 3030 JUNE 2018 • associates and joint ventures, that are included in the whole of government consolidated financial statements; and • the Government Employees Superannuation Board (GESB).

Significant transactions with government related entities In conducting its activities, the Department is required to transact with the State and entities related to the State. These transactions are generally based on the standard terms and conditions that apply to all agencies. Such transactions include: • income from State Government (Note 4.1); • equity contributions (Note 9.8); • superannuation payments to GESB (Note 3.1 (a)); • insurance payments to the Insurance Commission and Riskcover fund (Note 3.2); • lease rentals payment to the Department of Finance (Government Office Accommodation and State Fleet) (Note 3.2) and related outstanding balances (Note 7.2); • remuneration for services provided by the Auditor General (Note 9.7) • finance services payments to the Department of Local Government, Sport and Cultural Industries (Note 3.2).

Material transactions with related parties Outside of normal citizen type transactions with the Department, there were no other related party transactions that involved key management personnel and/or their close family members and/or their controlled (or jointly controlled) entities.

9.5 Related bodies The Department of the Registrar, Western Australian Industrial Relations Commission does not have any related bodies.

9.6 Affiliated bodies The Western Australian Industrial Relations Commission (WAIRC) is an affiliated body in that it received administrative support of $6,205,000 (2017: $6,545,000) from the Department. The WAIRC is not subject to operational control by the Department.

The Department met all the operational expenses from money appropriated to the Department for that purpose as identified under the service titled "Conciliation and Arbitration by the Western Australian Industrial Relations Commission”. The service provides for the salaries and contingencies of Commission Members and their direct support staff and services. Details on the operations of the Commission are reported in the Chief Commissioner's Annual Report to the Minister made pursuant to section 16, subsection (2)(b) of the Industrial Relations Act 1979 .

Department of the Registrar, Western Australian Industrial Relations Commission

83

Annual Report 2018

NOTES TO FORTHE THEYEAR YEAR ENDED JUNE 2018 NOTES TOTHE THEFINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR ENDED 30 30 JUNE 2018

9.7 Remuneration of Auditor Remuneration payable to the Auditor General in respect of the audit for the current financial year is as follows: 2017 $000

46 46

46 46

2,572

495

-

2,077

9.8 Equity CONTRIBUTED EQUITY Balance at the start of period Contributions by owners Capital appropriation

Transfer debit balance to Accumulated Surplus Balance at the end of the period

-

1,568

-

-

2,572

7,470 820 (1,568) 6,722 6,722

6,359 1,111 7,470 10,042

9.9 Supplementary financial information (a) Write Offs During the reporting period, nil (2017: Nil public property was written off) of public property was written off the Department’s public property register under the authority of: The Accountable Authority The Minister Executive Council

-

-

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

ACCUMULATED SURPLUS/(DEFICIT) Balance at the start of the period Result for the period Transfer debit balance to Accumulated Surplus Balance at the end of the period Total Equity at the end of the period

(4,140)

SIGNIFICANT ISSUES

Distributions to owners Repayment of funds to consolidated account

REPORT ON OPERATIONS

Auditing the accounts, financial statements, controls and key performance indicators

2018 $000

OVERVIEW OF THE AGENCY

DEPARTMENTOF OFTHE THEREGISTRAR, REGISTRAR, WESTERN WESTERN AUSTRALIAN RELATIONS COMMISSION DEPARTMENT AUSTRALIANINDUSTRIAL INDUSTRIAL RELATIONS COMMISSION

84

Annual Report 2018

DEPARTMENT OFOF THE REGISTRAR, INDUSTRIAL RELATIONS COMMISSION DEPARTMENT THE REGISTRAR,WESTERN WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

(b) Losses through theft, default or other causes Losses of public property through theft or default Amounts recovered (c) Gifts of Public Property Gifts of public property provided by the Department

Department of the Registrar, Western Australian Industrial Relations Commission

-

-

-

-

DISCLOSURES AND LEGAL COMPLIANCE

NET COST OF SERVICES

C

B

A 1

29 81 110

26 112 138 138 11,011

80 80 80 12,291

11,459

110

5,687 1,135 389 3,687 12 659 11,569

6,200 1,005 441 3,084 419 11,149

6,421 1,664 559 3,296 431 12,371

Actual 2017 $000

Actual 2018 $000

**Estimate 2018 $000

SIGNIFICANT ISSUES

Total Income other than Income from State Government

Income Revenue User charges and fees Other revenue Total Revenue

Expenses Employee benefits expense Supplies and services Depreciation and amortisation expense Accommodation expenses Loss on disposal of non-current assets Other expenses Total Cost of Services

Variance note

REPORT ON OPERATIONS

Department of the Registrar, Western Australian Industrial Relations Commission

513 (130) 52 (603) (12) (240) (420)

(3) 31 28 28 (448)

(221) (659) (118) (212) (12) (1,222)

(54) 112 58 58 (1,280)

OVERVIEW OF THE AGENCY

9.10.1 Statement of Comprehensive Income

Variance Variance between between actual estimate and results for 2018 and 2017 actual $000 $000

(** The original budget has been presented and where necessary reclassified to be consistent with the presentation and classification adopted in the financial statement prepared in accordance with Australian Accounting Standards.)

All variances between estimates (original budget) and actual results for 2018, and between the actual results for 2018 and 2017 are shown below. Narratives are provided for selected major variances, which are generally greater than: ● 5% and $231K (2% of 2016-17 Actual Total Cost of Services) for the Statement of Comprehensive Income and Cash Flows; and, ● 5% and $210K (2% of 2017-18 Budget Estimated Total Assets) for the Statement of Financial Position.

9.10 Explanatory Statement (Controlled Operations)

OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONSRELATIONS COMMISSION COMMISSION DEPARTMENTDEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL NOTES TO NOTES THE FINANCIAL STATEMENTS FOR YEAR30ENDED TO THE FINANCIAL STATEMENTS FOR THE THE YEAR ENDED JUNE 201830 JUNE 2018

Annual Report 2018

85

820

820

11,815 16 11,831

Actual 2018 $000

1,111

1,111

12,456 19 95 12,570

Actual 2017 $000

1,357

1,357

111 (34) 77

(291)

(291)

(641) (3) (95) (739)

Variance Variance between between actual estimate and results for 2018 and 2017 actual $000 $000

Department of the Registrar, Western Australian Industrial Relations Commission

Major Actual (2018) and Comparative (2017) Variance Narratives A) Employee benefits expenses were higher in 2018 as vacant positions were filled.

B) Accommodation costs for 2017 included additional costs relating to the relinquishing of a floor, aiming to reduce long term leasing costs C) The department continued to contain all costs where possible, particularly in ICT repair and maintenance.

D) Service Appropriation in 2018 was less than 2017 as the Government introduced the Agency Expenditure review to reduce costs across Government.

1) Initiatives taken for the effective monitoring and evaluation of contracts and limiting the use of external resources has resulted in lower Supplies and Services expenditure. The balance of some projects which commenced in 2016-17 but not yet completed will be carried forward to 2017-18.

Major Estimate and Actual (2018) Variance Narratives

General On account of continued initiatives by the Department to reduce expenditure the total cost of services was lower than the Budgeted Estimate of $12.4 million, by 1.2 million and $0.4 million (3%) less than the previous year.

(537)

OTHER COMPREHENSIVE INCOME Changes in asset revaluation reserve Total Other Comprehensive Income TOTAL COMPREHENSIVE INCOME FOR THE PERIOD

11,704 50 11,754 (537)

D

**Estimate 2018 $000

SURPLUS/(DEFICIT) FOR THE PERIOD

INCOME FROM STATE GOVERNMENT Service appropriation Services received free of charge Other income from State Government Total Income from State Government

Variance note

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

NOTES DEPARTMENT TO THE FINANCIAL STATEMENTS FORINDUSTRIAL THE YEAR ENDED 30 JUNE 2018 OF THE REGISTRAR, WESTERN AUSTRALIAN RELATIONS COMMISSION

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

86 Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE

LIABILITIES Current Liabilities Provisions Payables Total Current Liabilities

Non-Current Assets Restricted cash and cash equivalents Amounts receivable for services Property, plant and equipment Intangible assets Total Non-Current Assets TOTAL ASSETS

5

4

3, G

F

2, E

4,415 122 160 57 4,754

80 2,027 1,644 3,751 8,505

1,413 211 1,624

60 2,092 2,267 3 4,422 10,505

1,719 434 2,153

Actual 2018 $000

5,772 71 160 80 6,083

**Estimate 2018 $000

SIGNIFICANT ISSUES

ASSETS Current Assets Cash and cash equivalents Receivables Amounts receivable for services Other current assets Total Current Assets

Variance note

1,499 104 1,603

50 1,693 2,016 6 3,765 11,784

7,723 76 160 60 8,019

Actual 2017 $000

REPORT ON OPERATIONS

Department of the Registrar, Western Australian Industrial Relations Commission

(3,308) 46 (3) (3,265)

30 334 (372) (6) (14) (3,279)

(86) 107 21

(1,357) 51 (23) (1,329)

20 (65) (623) (3) (671) (2,000)

(306) (223) (529)

OVERVIEW OF THE AGENCY

9.10.2 Statement of Financial Position

Variance Variance between between actual estimate and results for 2018 and 2017 actual $000 $000

NOTES TO THE FOR ENDED 30 JUNE 2018 NOTES TOFINANCIAL THE FINANCIALSTATEMENTS STATEMENTS FOR THE THE YEARYEAR ENDED 30 JUNE 2018

DEPARTMENT OF THE AUSTRALIAN INDUSTRIAL RELATIONS DEPARTMENT OFREGISTRAR, THE REGISTRAR,WESTERN WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSIONCOMMISSION

Annual Report 2018

87

8,157

2,572 5,585 8,157

NET ASSETS

EQUITY Contributed equity Accumulated surplus TOTAL EQUITY 6,722 6,722

2,572 7,470 10,042

10,042

139 139 1,742

Actual 2017 $000

(2,572) 1,137 (1,435)

(1,435)

(36) (36) (565)

Department of the Registrar, Western Australian Industrial Relations Commission

Major Actual (2018) and Comparative (2017) Variance Narratives E) Cash is lower due to the return of surplus cash to Treasury F) The Department has been able to increase the amount receivable for services held with Treasury each year due to strict controls over expenditure G) Same as 3) H) Same as 6) I) Accumulated surplus is less than prior year due to the return of cash to Treasury

(2,572) (748) (3,320)

(3,320)

20 20 41

Variance Variance between between actual estimate and results for 2018 and 2017 actual $000 $000

Major Estimate and Actual (2018) Variance Narratives 2) Cash at the end of 2018 is less than estimated due to further funds being returned to Treasury than estimated 3) Property, plant and equipment and the end of 2018 was less than estimated as costs associated with refurbishment project was less than expected 4) The provisions are less than expected due to the clearing of leave from staff subject to the VTSS 5) Payables are less than Estimated due to improved timing of payment to suppliers at the year end 6) Contributed Equity is less than Estimated due to the return of cash to Treasury 7) Due to better operational performance the Accumulated Surplus is higher

6, H 7, I

159 159 1,783

195 195 2,348

Non-Current Liabilities Provisions Total Non-Current Liabilities TOTAL LIABILITIES 6,722

Actual 2018 $000

**Estimate 2018 $000

Variance note

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION NOTESDEPARTMENT TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

88 Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE

Receipts User charges and fees Other receipts GST receipts on sales GST receipts from taxation authority Net cash provided by/(used in) operating activities

Utilised as follows: CASH FLOWS FROM OPERATING ACTIVITIES Payments Employee benefits Supplies and services Accommodation GST payments on purchases Other payments

CASH FLOWS FROM STATE GOVERNMENT Service appropriations Capital appropriations Holding account drawdowns Repayment of funds to consolidated account Other income from State government Net cash provided by State Government

P

O

10, N

9, M

8, L

J K

Variance note

(6,286) (923) (3,065) (450) (402) 26 87 15 435 (10,563)

80 3 500 (11,562)

.

11,256 225 (4,140) 7,341

Actual 2018 $000

(6,389) (1,684) (3,373) (503) (196)

11,145 160 11,305

**Estimate 2018 $000

SIGNIFICANT ISSUES

9.10.3 Statement of Cash Flows

30 80 24 681 (11,387)

(6,031) (1,224) (3,693) (712) (542)

12,007 2,077 160 95 14,339

Actual 2017 $000

REPORT ON OPERATIONS

Department of the Registrar, Western Australian Industrial Relations Commission

(751) (2,077) 65 (4,140) (95) (6,998)

(255) 301 628 262 140 (4) 7 (9) (246) 824

111 65 (4,140) (3,964)

103 761 308 53 (206) (54) 87 12 (65) 999

Variance Variance between between actual estimate and results for 2018 and 2017 actual $000 $000

OVERVIEW OF THE AGENCY

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

DEPARTMENT OF THEOF REGISTRAR, WESTERN INDUSTRIAL RELATIONS COMMISSION DEPARTMENT THE REGISTRAR, WESTERN AUSTRALIAN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

Annual Report 2018

89

5,832

4,495

Department of the Registrar, Western Australian Industrial Relations Commission

Major Actual (2018) and Comparative (2017) Variance Narratives J) Service Appropriations were reduced due to Government's Agency Expenditure Review K) Capital Appropriations were received in 2017 for the refurbishment of office accommodation L) Surplus cash returned to Treasury M) The Department continued to contain all costs where possible, particularly in services provided by external parties N) As per 10) O) As per M) P) GST receipts are lower due to reduced expenditure by the department Q) Purchase of physical assets was high in 2017 due to the office refurbishment R) As per 11) S) Cash is higher at the commencement of 2018 due to the containment of costs during 2017

Major Estimate and Actual (2018) Variance Narratives 8) Excess accumulated cash was returned to Treasury 9) The department continued to contain all costs where possible, particularly in services provided by external parties.

10) Accommodation costs were less than 2017 due to the relinquishment of office space 11) Cash is lower due to the return of surplus cash to Treasury 12) As per 2)

CASH AND CASH EQUIVALENTS AT THE END OF THE PERIOD

(417) 6,249

Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of the period

(3,278) 7,773

(56)

(160) 11, R 12, S

(56)

Actual 2018 $000

(160)

Q

**Estimate 2018 $000

CASH FLOWS FROM INVESTING ACTIVITIES Payments Purchase of non-current physical assets Receipts Proceeds from sale of non-current physical assets Net cash provided by/(used in) investing activities

Variance note

7,773

1,311 6,462

5 (1,641)

(1,646)

Actual 2017 $000

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

(1,337)

(2,861) 1,524

104

104

(3,278)

(4,589) 1,311

(5) 1,585

1,590

Variance Variance between between actual estimate and results for 2018 and 2017 actual $000 $000

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2018

DEPARTMENT OF THE REGISTRAR, WESTERN AUSTRALIAN INDUSTRIAL RELATIONS COMMISSION

90 Annual Report 2018

91

Annual Report 2018

KEY PERFORMANCE INDICATORS FOR THE YEAR ENDED 30 JUNE 2018 Certification of Key Performance Indicators for the Year Ended 30 June 2018

Susan Bastian Accountable Authority 31 July 2018

REPORT ON OPERATIONS

I hereby certify that the Key Performance Indicators are based on proper records, are relevant and appropriate for assisting users to assess the Department of the Registrar, Western Australian Industrial Relations Commission’s performance and fairly represent the performance of the Department for the financial year ended 30 June 2018.

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

92

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE KEY PERFORMANCE INDICATORS FOR THE YEAR ENDED 30 JUNE 2018 Key Performance Indicators The Department’s mission is: To support the Western Australian Industrial Relations Commission to provide our community with a means of preventing and resolving conflict in respect to industrial matters.

Our Agency level desired outcome: The prevention and resolution of industrial relations matters supports the Government goal: Financial and Economic Responsibility.

Government Goal Financial and Economic Responsibility Responsible financial management and better service delivery

Agency Level Desired Outcome The prevention and resolution of industrial relations matters.

Services

Key Effectiveness/ Efficiency Indicators

Service 1

Key Effectiveness Indicators

Support to the Western Australian Industrial Relations Commission and Industrial Magistrates Court.

Service 2 Conciliation and Arbitration by the Western Australian Industrial Relations Commission (WAIRC).

• Timeliness of services • Accuracy and relevance of documentation and information Key Efficiency Indicator • Average cost per application The Department does not report on Service 2 which relates to the activities of the WAIRC as an independent Tribunal.

The WAIRC relies on the Department to manage and report on its financial affairs.

It is not subject to any form of operational control or reporting requirements by either the Department or Government.

The WAIRC reports directly to Parliament via an annual report by the Chief Commissioner.

Table 5 – Relationship between Government Goals and Agency Desired Outcomes

Department of the Registrar, Western Australian Industrial Relations Commission

93

Annual Report 2018

KEY PERFORMANCE INDICATORS FOR THE YEAR ENDED 30 JUNE 2018

The Department contributes to the government’s strategic goal by ensuring the Western Australian Industrial Relations Commission (Commission) has the necessary resources to effectively prevent or resolve disputes between employers and employees. With an effective and efficient means to resolve employment relationship conflicts, the community is able to devote its means of production more directly to opportunities for investment and growth leading to greater wealth for Western Australians.

The government has established an industrial relations regime that delivers the Western Australian public with an efficient and effective system for determining the rights and obligations of employers and employees and the prevention or resolution of employment related disputes between employers and employees. The Industrial Relations Act 1979 (the Act) established the Western Australian Industrial Relations Commission and the Industrial Magistrates Court (IMC) for this purpose, amongst other objects of the Act.

The high quality of the service provided by the departmental officers is fundamental to the ability of the Commission and the IMC to effectively perform their roles. Departmental officers provide registry services and information to the public.

The Department also aids the public on matters of procedures and processes and does so within the agreed service levels, designed to maintain Commission efficiency.

The Department sought feedback from those parties who have dealings with us throughout the year using a survey. The purpose of the survey was to obtain feedback from external parties on their satisfaction with the service provided.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

The Department of the Registrar provides the Acting President, Commissioners and Industrial Magistrates with physical and virtual infrastructure in the form of court and conciliation rooms, information communication technology and cloud based technologies. The Department also provides all the requisite human and financial resources necessary to deliver the administrative and statutory processes integral to the performance of the Commission.

SIGNIFICANT ISSUES

Key Effectiveness Indicator Percentage of employers, employees, representatives and Commission members satisfied with the service provided by the Department of the Registrar in relation to timeliness and accuracy and relevance of information.

REPORT ON OPERATIONS

Broad, high level government goals are supported at agency level by more specific desired outcomes. Agencies deliver services to achieve these desired outcomes which ultimately contribute to meeting the higher level government goals. The table on the previous page illustrates the relationship between agency level desired outcomes and the government goal it contributes to. The key effectiveness indicators measure the extent of impact of the delivery of services on the achievement of desired outcomes. The key efficiency indicators monitor the relationship between the service delivered and the resources used to produce the service.

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

94

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE KEY PERFORMANCE INDICATORS FOR THE YEAR ENDED 30 JUNE 2018 We surveyed 116 individuals, representative bodies of employers, employees and government agencies. Of those surveyed, 77 responded.

The following graphs were compiled from responses to the client surveys. The parties were asked to rate our service on a scale of one to five, where five represents an excellent level of service and one equates to a poor rating. A rating of five or four was considered equivalent to a “Yes” response, a rating of three or two was considered equivalent to an “Unsure” response and a one was considered a “No”.

Timeliness 2017/18 Target

10

90

2017/18

97

21

2016/17

96

4

2015/16

3

97

2014/15

92

2013/14

Unsure

8

95

2012/13

89

2011/12

86

2010/11

5

13 1 13

2009/10

21

77 87 0

20

No

11

87

2008/09

Yes

40

2 12 1

60

80

100

Percentage Figure 1

Timeliness is a key indicator in that it demonstrates that the systems, procedures and resources are in place to deliver a reasonable and acceptable service to the community.

Services must be delivered in a timely manner to meet customer service standards and the expectations of the Commission.

Department of the Registrar, Western Australian Industrial Relations Commission

95

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE KEY PERFORMANCE INDICATORS FOR THE YEAR ENDED 30 JUNE 2018 Our customers were asked to indicate their level of satisfaction with the time taken to respond to their needs in all situations, including telephone enquiries, attendance at our office and the timely provision of relevant documentation and instructions. The survey returned a satisfaction level of 97% with a confidence interval (margin of error) of +/- 3.1 per cent at the 95 per cent confidence level.

The survey results for client satisfaction about Timeliness, exceeded the target by 7% (see Figure 1 on page 94).

Accuracy and Relevance 2017/18 Target

10

90

2017/18

96

4

2016/17

95

5

2

98

2015/16

89

2014/15 2013/14

11

96 10

2011/12

84

15

2010/11

84

16

2009/10

2008/09

20

No 1

27

73 87 40

12 60

80

1 100

Percentage Figure 2

The ability to conduct our business accurately is vital in enabling the Commission to effectively perform its role, therefore it is imperative that we have high standards in the accuracy and relevance of our documentation and information provided to our customers. Accuracy and relevance of information are key indicators as the community relies on this information to assist in the preparation and presentation of matters before the Commission.

Our customers were asked to assess our service for relevance of information provided to them and how well this information was explained and presented. Customers were asked how accurate and up to date the documentation was and to what extent it met their individual requirements.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

0

Unsure

4

90

2012/13

Yes

96

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE KEY PERFORMANCE INDICATORS FOR THE YEAR ENDED 30 JUNE 2018 The survey showed that 96% of our customers were satisfied with the accuracy and relevance of information provided to them. This reflects a 95% confidence level with a confidence interval (margin of error) of +/- 3.57%. The results for the satisfaction level about, Accuracy and Relevance, (Figure 2 on page 95) has exceeded the target by 5%. The Department continues to aim for higher satisfaction levels from our clients with ongoing effective training and development of staff.

Key Efficiency Indicator Service 1: Support to the Western Australian Industrial Relations Commission and Industrial Magistrates Court.

Service Description: To provide effective and efficient support to the Western Australian Industrial Relations Commission, allowing that tribunal to provide the community with an efficient means of preventing or resolving industrial relations matters. This output includes the provision of services and support to the Industrial Magistrates Court.

The total cost of this service to the Commission and Industrial Magistrates Court was $4.94m in 2017/18 as against the budgeted cost of $5.27m. Cost savings of 6% were achieved due to effective management of resources.

The efficiency of this service is measured by the average cost per application registered and recorded.

It is important that the Registry services, that support the Commission in resolving industrial relations matters, are provided on a value for money basis.

Cost Per Application The cost per application is derived by dividing the total cost by the number of applications received. This measure is largely determined by legislation and the Department has no capacity to influence the number of applications lodged.

The graph shown at Figure 3 (page 97) is based on the application numbers registered and recorded including Right of Entry applications.

The number of registered and recorded applications for the year was lower than the target, however the average cost per application was $5,092 which is lower than the target cost per application of $5,352. The variance was $260 (5%). See Figure 3.

Department of the Registrar, Western Australian Industrial Relations Commission

97

Annual Report 2018

KEY PERFORMANCE INDICATORS FOR THE YEAR ENDED 30 JUNE 2018

Cost Per Application

$6,000

$5,428

$5,104

$5,000

$4,445

$4,000

$4,668

$5,352 $5,092

$3,715

$3,000 $2,000

$0 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2017/18 Target

Figure 3 The table below illustrates the Cost of Service 1, the number of applications and cost per application for each year from 2011/12.

Cost of Service 1

Number of Applications

2011/12

$4.695m

865

$5,428

2012/13

$4.406m

1,186

$3,715

2013/14

$4.793m

939

$5,104

2014/15

$4.881m

1,098

$4,445

2015/16

$4.687m

1,004

$4,668

2016/17

$5.025m

976

$5,148

2017/18

$4.944m

971

$5,092

2017/18 Target

$5.272m

985

$5,352

Table 6 - Cost of Service 1

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Year

Cost per Application

SIGNIFICANT ISSUES

$1,000

REPORT ON OPERATIONS

$5,148

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

98

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE KEY PERFORMANCE INDICATORS FOR THE YEAR ENDED 30 JUNE 2018 Notwithstanding the number of applications received, there is to be a minimum level of infrastructure in place to receive and process applications. The number of applications lodged reflects the level of community industrial disputation and the Department has no capacity to influence the number of applications lodged.

Service 2: Conciliation and Arbitration by the Western Australian Industrial Relations Commission.

This service represents the activities of the independent Court and Tribunal.

As defined in section 60 of the Financial Management Act 2006 (WA) and Treasurer’s Instruction 951, the Western Australian Industrial Relations Commission is an Affiliated Body of the Department and is serviced by the Department. The Commission relies on the Department to manage and report its financial affairs but is not subject to any form of operational control or reporting requirements by either the Department or Government, as it reports directly to Parliament. Therefore the Department does not report on the performance of the Commission and this service.

Department of the Registrar, Western Australian Industrial Relations Commission

99

Annual Report 2018

MINISTERIAL DIRECTIONS No Ministerial directives were received during the financial year.

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

REPORT ON OPERATIONS SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE Department of the Registrar, Western Australian Industrial Relations Commission

100

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE OTHER FINANCIAL DISCLOSURES Pricing Policies of Services Provided All pricing and costing is undertaken in accordance with Public Sector Commission circulars and the Costing and Pricing Government Services guidelines published by the Department of Treasury.

Fees and charges for services levied by the Department are in accordance with the following regulations: • • • •

Industrial Relations Commission Regulations 2005 (WA); Industrial Relations (General Jurisdiction) Regulation 1997 (WA); Industrial Relations (Industrial Agents) Regulations 1997 (WA); and Industrial Magistrates Court (General Jurisdiction) Regulations 2005 (WA).

In accordance with government policy and the Department of Treasury guidelines, an annual review of the fees and charges is undertaken. However, as the Department’s statutory fees and charges for service are as prescribed by the above regulations, the rates are adjusted in accordance with any amendments to fees and charges as specified in the respective regulations.

Capital Works The Capital Works Program is structured around the Strategic Asset Plan for the delivery of services and ensuring there are efficient and effective technologies available to service the operations of the Department and the Commission.

The capital appropriation is received in line with the Strategic Asset Plan and is primarily for the replacement of assets which are at the end of their useful life. This includes specialised and critical audio visual equipment for court facilities, computer hardware, telecommunication equipment and photocopiers.

The capital investments for the Department in 2017/18 were: • Upgrade of the audio and video equipment in hearing and conference rooms ($29,000); • Network improvements ($27,000); and • Other miscellaneous upgrades in specialised technologies.

Department of the Registrar, Western Australian Industrial Relations Commission

101

Annual Report 2018

OTHER FINANCIAL DISCLOSURES Employment and Industrial Relations Staff Profile

Employees Headcount

At June 2016

At June 2017

At June 2018

Full time permanent employees

24

26

27

Full time contract employees

0

1

0

Full time Secondees

0

0

0

Part time permanent employees

7

8

8

Part time contract employees

2

1

0

Total

33

37

35

Staff Development The Department’s Workforce and Diversity Plan, Job Description Forms and Performance Development Policy (PDP) articulate the clear connection between an employee’s activities, the goals of government and the skill sets required to achieve those goals. It is through the PDP process that the Department identifies those areas where staff training is appropriate for existing and future needs.

The Executive has commenced the implementation of a human resource change management strategy to identify and ensure appropriate development of staff over the next 12 months.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Succession planning and complementary skills training are of paramount importance given our drive for a leaner more responsive public-sector workforce. The structure of the Department has been adjusted to include a new member of the Executive team with a focus on governance coordination. This development opportunity will place the Department in good stead during periods of leave by members of the Executive or in the event of separations from the Department.

SIGNIFICANT ISSUES

Table 7 – Breakdown of the Staff Profile Distribution Staff by Employment Status

REPORT ON OPERATIONS

At 30 June 2018, the Department had 31.61 full time equivalent staff. The actual headcount was 35. The headcount consists of 27 employees who are permanent staff and 8 part time employees. This figure does not include Members of the Commission or their Associates who are Ministerial appointments.

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

102

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE GOVERNANCE DISCLOSURES Contracts with Senior Officers As at 30 June 2018, no senior officers, or firms of which senior officers are members, or entities in which senior officers have substantial interests, had any interests in existing or proposed contracts with the Department of the Registrar, other than normal contracts of employment of service.

This disclosure is reported in accordance with the Treasurer’s Instruction 903(14).

Unauthorised Use of Credit Cards Designated officers of the Department hold corporate credit cards where their functions warrant usage of this facility. There has been no unauthorised use of credit cards during 2017/18.

Risk Management and Business Continuity Accountability for risk management and business continuity are vested in the Chief Executive Officer and the Executive team. The Department’s principles of good governance provide the robust framework upon which risk is managed. The risk management policy and business continuity plans outline risk management strategies, plans and procedures to address any major interference to business operations and are subject to both routine and ad-hoc testing, reporting, maintenance and enhancement.

The Department promotes a proactive approach to risk management by requiring all employees to adhere to a suite of policies and processes that accord with legislative and governmental requirements that apply to the public sector in Western Australia. All employees are made aware of their responsibilities through training, management meetings and staff communications and are expected to apply appropriate and effective risk management practices in their work practices and interaction with the community.

The Executive is responsible for maintaining business continuity in the event of a disaster or an adverse event. In such an event, the Commission can continue to function via alternative mobile court facilities. The mobile courtroom can operate out of any location within 30 minutes of setup.

The Executive is confident that the current controls are sufficiently robust and proportionate.

Given the ongoing significant digital transformation projects, the Executive is mindful of the need for close assessment of the gambit of risks. Risk is being assessed continually and reported on at each phase of the projects.

Department of the Registrar, Western Australian Industrial Relations Commission

103

Annual Report 2018

OTHER LEGAL REQUIREMENTS Expenditure on Advertising In accordance with section 175ZE of the Electoral Act 1907 (WA), the Department is required to report on expenditure incurred during the financial year in relation to advertising agencies, market research organisations, polling organisations, direct mail organisations and media advertising organisations.

Type of Expenditure

Value

Advertising Agencies

Nil

Market Research Organisations

Nil

Polling Organisations

Nil

Direct Mail Organisations

Nil

REPORT ON OPERATIONS

Total expenditure for 2017/18 was $41,825. The details of the expenditure are as follows:

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

Media Advertising Organisations $181

• Adcorp Australia Ltd

$37,362

• State Law Publisher

$1,332

• Fineline Print and Copy Service

$2,400

• Seek

$550

Total Expenditure

SIGNIFICANT ISSUES

• Workplace Express

$41,825

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

Table 8 – Total Advertising Expenditure for 2017/18

104

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE OTHER LEGAL REQUIREMENTS Disability Access and Inclusion Plan The Department of the Registrar is committed to providing those with a disability or disadvantage access to its information, services and facilities. The Department’s Disability Access and Inclusion Plan (DAIP) addresses barriers to access and inclusion by identifying potential solutions for people with disability, their families and carers.

During the year the Department worked closely with the Department of Communities, Disability Services in the implementation of a new five-year plan. Below is a summary of the initiatives the Department will focus on in the coming reporting year.

The Department’s DAIP is available under the publications section of our website www.dotr.wairc.wa.gov.au.

Strategies to Improve Access and Inclusion The Department implements various strategies in all areas of our business to improve access and inclusion of our services to all people. We are committed to the access and inclusion outcome areas specified in the Disability Services Act 1993 (WA).

Outcome 1: People with disability have the same opportunities as other people to access the services of, and any events organised by the Department and/or the Commission.

•

The DAIP Committee will be required by the Executive to monitor access and inclusion and make recommendations for improvement, in accordance with good governance principles and legislative obligations;

•

Internal communications will ensure that staff and contractors are aware of the requirements of the DAIP and ensure that all services are accessible to people with disability; and

•

The DAIP Committee will conduct a yearly audit and ensure all public services and resources are accessible for staff and visitors with a disability.

Outcome 2: People with disability have the same opportunities as other people to access the buildings and other facilities of the Department and the Commission.

•

The Department’s Executive will ensure that any planned alterations to the existing facilities are conducted and completed in such a manner that services and facilities remain accessible to people with disability;

•

“Accessibility” information will be maintained on all floors of the Commission and Department; and

•

The “You’re Welcome Access” website will be promoted on departmental websites.

Department of the Registrar, Western Australian Industrial Relations Commission

105

Annual Report 2018

OTHER LEGAL REQUIREMENTS Outcome 3: People with disability have the same opportunity as other people to access information from the Department and the Commission in a format that will enable them to access the information as readily as other people are able to access it.

Public information will be made available in alternative formats upon request;

•

Staff will receive training on accessible information needs and how to obtain information in other formats;

•

Auslan and text services will be provided upon request; and

•

Websites and content will comply with the Website Accessibility Standards established by the Office of the Government Chief Information Officer.

Outcome 4: People with disability receive the same level and quality of service from the staff of the Department and the Commission, as other people receive from the staff of the Department and the Commission.

Disability awareness information will be provided to new staff as part of their induction;

•

Contemporary information regarding access and inclusion for people with disability will be included on the staff intranet and updated on a yearly basis; and

•

Service delivery options will take into account the full range of disability types, including cognitive, intellectual, sensory and psychological, in addition to mobility and access requirements.

Outcome 5: People with disability have the same opportunities as other people to make complaints to the Department and/or the Commission.

A readily accessible complaints process will be promoted at the reception desk, public areas and website;

•

Complaints received about disability access will be responded to in a timely manner; and

•

Staff will be sufficiently informed in disability and access issues to provide appropriate assistance to people with disability making complaints.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

•

SIGNIFICANT ISSUES

•

REPORT ON OPERATIONS

•

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

106

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE OTHER LEGAL REQUIREMENTS Outcome 6: People with disability have the same opportunities as other people to participate in any public consultation by the Department and/or the Commission.

•

Alternative formats will be made available on the website, for all members of the public to comment on the provision of services offered by the Department; and

•

All sections of the community will be invited to participate in consultation on the proposed DAIP 2018-2023, via advertising in the Western Australian newspaper and on the Commission's website.

Outcome 7: People with disability have the same opportunities as other people to obtain and maintain employment within the Department or the Commission.

•

Maintain current selection and recruitment practices that encourage people with a disability to apply for advertised roles;

•

Provide support for employees with disability, including workplace modifications as required; and

• Ensure appropriate development opportunities for career planning for employees with disability.

Department of the Registrar, Western Australian Industrial Relations Commission

107

Annual Report 2018

OTHER LEGAL REQUIREMENTS Compliance With Public Sector Standards and Ethical Codes The Department’s governance principles include the yearly review and renewal of its policies, procedures and guidelines. Once completed, awareness sessions or other communications are used to ensure that all staff are familiar with the accountabilities that come with being employed in the public sector and within the Department, including Public Sector Standards, Public Sector Code of Ethics and the Department’s Code of Conduct.

Recordkeeping Plan The Department maintains a strong commitment to best practice recordkeeping in undertaking its business operations and activities to ensure that records are created, managed and disposed of in accordance with recordkeeping principles and standards issued by the State Records Commission (SRC) and the requirements of the State Records Act 2000 (WA) (SR Act). The Department has a Recordkeeping Plan (RKP) as required under the SR Act.

The Department’s recordkeeping training program is reviewed using feedback received from participants. The program is also adjusted in response to amendments to the SR Act, SRC standards and principles and the RKP. The Department’s training materials and documentation are updated as required. These resources, along with the Department’s RKP are available on the Department's intranet and are accessible to all staff.

Ongoing personalised training in relation to the Department’s Electronic Document and Records Management System (EDRMS) is provided in the context of an employee’s function.

This training is an effective tool in maintaining staff awareness and knowledge.

The Department engages external records management consultants to deliver specialised records management training to its Records staff.

The structured induction program for new employees on commencement with the Department ensures that: • a recordkeeping reference manual is provided and employees have access to the Department’s RKP;

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

There is a recordkeeping training program in place for all new and existing staff which deals with recordkeeping compliance and responsibilities, having regard to the employees roles in the Department and accountability as an officers of a State government organisation.

SIGNIFICANT ISSUES

The Department’s RKP was first approved by the SRC in 2012 and renewed during 2018, along with the Retention and Disposal Schedule and the Information Governance policy. The renewal process provided assurance that the RKP was achieving the intention of the SR Act.

REPORT ON OPERATIONS

Disciplinary action was undertaken in one instance during this reporting period.

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

108

Annual Report 2018

OTHER LEGAL REQUIREMENTS • the fundamentals of recordkeeping, the responsibilities of State government organisations, and the responsibilities of individual employees under the SR Act and the RKP are fully outlined; • the Department’s Code of Conduct is provided which reinforces the appropriate management of business records; and

REPORT ON OPERATIONS

• tailored EDRMS system training is provided onsite, which reinforces awareness and responsibilities of individual staff relevant to their role and position within the Department.

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

SIGNIFICANT ISSUES DISCLOSURES AND LEGAL COMPLIANCE

Department of the Registrar, Western Australian Industrial Relations Commission

109

Annual Report 2018

GOVERNMENT POLICY REQUIREMENTS Occupational Safety, Health and Injury Management Occupational Safety and Health (OSH)

The Department’s Executive strives for a workplace that is free from hazards where reasonably practicable, with the objective of ensuring the safety and health of all employees, contractors and visitors. The Executive works in partnership with the OSH Steering Group, the OSH Committee, employees, contractors and visitors, to achieve continuous improvement in workplace OSH. A Worksafe Plan Assessment Report was concluded and provided to the Department on 30 June 2016. Since that time, the Department has reviewed and amended the safety management system to ensure currency and proportionality.

The Department’s OSH Policy Framework describes the following commitments and accountabilities: Designating primary responsibility for safety management to the Chief Executive Officer and defining cascading safety responsibilities across other management levels through to employees, contractors and visitors;

•

Identifying specific safety targets and objectives;

• Annual planning drawing on relevant hazard and accident incident data, and safety performance; •

Scheduling regular Executive and section manager discussions to allow for reporting and discussion on safety within the Department;

•

Consulting and communicating with employees and contractors in relation to safety matters; and

•

Executive support for the operations of the OSH Committee.

Department of the Registrar, Western Australian Industrial Relations Commission

DISCLOSURES AND LEGAL COMPLIANCE

•

SIGNIFICANT ISSUES

The OSH Policy Framework is pragmatic, efficient, compliant and effective, incorporating safety responsibilities and accountabilities within all management roles. Safety has also been included in the discussion between managers and every employee during respective performance management assessments.

REPORT ON OPERATIONS

The Department’s OSH Policy Framework complies with the legislative requirements outlined in the Occupational Safety and Health Act 1984 (WA) and the Workers’ Compensation and Injury Management Act 1981 (WA) and the Code of Practice - Occupational Safety and Health in the Western Australian Public Sector.

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

110

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE GOVERNMENT POLICY REQUIREMENTS The Department’s OSH culture is supported in the following ways: •

All new employees receive an OSH induction, that includes information on OSH policies and procedures, as well as instruction on their obligations and responsibilities;

•

Managers include safety awareness as part of the performance development process with employees;

•

Promotion of the formal mechanism for consultation, communication and reporting of hazards and incidents; and

•

The offering of a range of health and wellbeing initiatives for staff including:

P

Promotion of the Department’s Employee Assistance Program;

P

Provision of flu vaccinations;

P

Availability of eyesight screening;

P

Onsite visit and assessments from a skin cancer clinic professional;

P

Ergonomic assessments of workstations for staff; and

P

Regular onsite yoga sessions.

The following strategies are adopted by the Department to promote effective communication and consultation with employees and contractors in relation to OSH matters, including: •

Providing the opportunity for all employees and contractors to comment on the draft OSH Framework prior to implementation;

•

Providing all employees and contractors with the opportunity to comment on the draft OSH Procedures Manual prior to implementation;

•

Providing mechanisms for employees, contractors and visitors to communicate and report hazards, incidents and safety concerns to the OSH Committee;

•

Providing training at the time of induction and annually, for all employees and contractors on their OSH rights and responsibilities;

•

Discussion on the OSH rights and responsibilities of employees within performance management programs;

•

Ensuring that OSH remains a standing agenda item for management meetings;

•

Maintaining an open-door policy for discussion of OSH issues between management (at all levels) and employees and contractors;

Department of the Registrar, Western Australian Industrial Relations Commission

111 GOVERNMENT POLICY REQUIREMENTS

• Providing written information concerning OSH matters via email and/or circulars,

and providing notification of updates to the OSH intranet site, to employees and contractors; and •

Displaying OSH related information on the Department’s notice boards.

There were no reported OSH incidents this year.

Table 9 shows our OSH and injury management performance for 2017/18.

There were no reported OSH incidents this year.

Actual Results Measure

Result 2016/17 Prior year

Number of fatalities

Nil

Lost time injury and disease incidence rate Lost time injury severity rate

Result 2017/18

Comment

Nil

Nil

Achieved

Nil

Nil

Nil

Achieved

Nil

Nil

Nil

Achieved

(i) within 13 weeks

Nil

Nil

Nil

Zero injuries

(ii) within 26 weeks

Nil

Nil

Nil

Zero injuries

75%

60%

100%

Training to achieve 100% is to be scheduled this year.

Percentage of injured workers returned to work:

Percentage of managers trained in OSH and injury management responsibilities including refresher training within 3 years.

Table 9 – OSH Statistics

60%

DISCLOSURES AND LEGAL COMPLIANCE

Targets

SIGNIFICANT ISSUES

Result 2015/16 Base year

Results against Target

REPORT ON OPERATIONS

OVERVIEW OF THE AGENCY

DISCLOSURES AND LEGAL COMPLIANCE

112

Annual Report 2018

DISCLOSURES AND LEGAL COMPLIANCE GOVERNMENT POLICY REQUIREMENTS Injury Management and Workers' Compensation The Department complies with the Workers Compensation and Injury Management Act 1981 (WA). The Department’s Injury Management System and Injury Management Policy outlines the steps to be taken to assist workers injured in the workplace. This involves a combination of specialist assistance from external providers and the development of an effective return to work program.

The Injury Management Policy, Injury Management System and the Return to Work program are maintained on the Department’s intranet.

The Executive is committed to providing injury management support to all workers who sustain work related injury or illness. The focus is on a safe and early return to meaningful work in accordance with the Workers’ Compensation and Injury Management Act 1981 (WA).

The injury management system is designed to be implemented at the time a worker reports a work-related injury or illness and will continue until a full return to work has been achieved, or is no longer a realistic goal, as determined in consultation with the employee, the Department, the treating medical practitioner and RiskCover.

There were no workers' compensation claims made this year.

Department of the Registrar, Western Australian Industrial Relations Commission

113

Annual Report 2018

Government of Western Australia Department of the Registrar Western Australian Industrial Relations Commission

Department of the Registrar, Western Australian Industrial Relations Commission