SBscene - winter 2017/18

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sbscene

YOUR SCOTTISH BORDERS COUNCIL NEWSLETTER

WINTER 2017 Jedburgh campus plans submitted

Four legged friends in the frame

Fiona named national Quality Improvement Champion

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Planning award is quality

Flushed with success

Members of the Council’s Planning and Corporate Business Systems teams have picked up a national award.

Toilet attendant Douglas Heatlie has flushed out the competition to win a national Loo of the Year award.

They won in the Process Category at the Scottish Awards for Quality in Planning for their caseload spreadsheets and performance scorecard project, with Ian Aikman, Shona Irvine and Andrew Evans picking up the title in Edinburgh in November.

And his cleaning colleagues were also recognised as Scottish Borders Council won best Scottish local authority for the maintenance of a series of public toilets across the area.

The team recognised an opportunity to improve performance following a national change which has seen average days become a performance indicator for planning applications. Spreadsheets were created for current and determined applications, as well as a performance scorecard for determined applications, all using a red, amber and green timescale indicator. It has led to a 51 per cent improvement in the average number of days taken to process all applications from March 2016 to March 2017. The team were congratulated by Kevin Stewart MSP, Minister for Local Government and Housing, who said: “I was very impressed with the approach embedded in your project, with the dedication and hard work of the team shining out.

Ian Aikman, Shona Irvine, Kevin Stewart MSP and Andrew Evans

Douglas, who hails from Selkirk, won the Scottish individual cleaner title for his efforts maintaining the public toilets at the Avenue in Lauder. He picked up his title at the Loo of the Year ceremony at Solihull near Birmingham in December. The awards aim to recognise the highest possible standards for toilet facilities across the UK. Douglas began working with Ettrick and Lauderdale Council in 1983 as a general labourer, cleaning toilets and sweeping streets before moving onto his current role. The 61-year-old said: “I am lucky to be part of a good team who help and look out for each other.” Douglas and colleagues were presented with their awards by Convener Councillor David Parker at a meeting before Christmas.

Councillor Parker with Douglas Heatlie and colleagues at the Council meeting on 21 December


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