2016 QSCLC Wrap Up

2016 CONFERENCE WRAP-UP 2016 Queensland

1 & 2 September 2016 SOFITEL Brisbane Central

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1 & 2 September 2016 SOFITEL Brisbane Central

2016 Queensland

WHAT DELEGATES TOOK AWAY...

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I took away the belief that it is up to me to decide my future and now feel that I have taken the power to help me achieve this through self-improvement and the positive talks I had with other attendees and also with the speakers, it was a great event and showcased the leaders in their chosen fields and the future leaders on their way up. This was my first year in attendance but hope it is not my last.

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A great conference that surpassed my expectations!

I thought that it was going to be very good, but it was even better! Each of the speakers provided insights to improve ourselves. I learnt not only from the speakers, but also from others in the workshops and discussion groups.

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2016 Queensland

1 & 2 September 2016 SOFITEL Brisbane Central

SUPPLY CHAIN UNITY DISCUSSED AT THE 17TH ANNUAL SUPPLY CHAIN & LOGISTICS CONFERENCE

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ver 250 people attended the 17th annual Queensland Supply Chain and Logistics Conference which saw an extensive line-up of Senior Executive guest speakers including Helen Gluer, Chief Executive Officer, Queensland Rail, Jeyakumar Janahary, Chief Executive Officer, Adani Group, Kari Banick, National General Manager Logistics, Metcash, Telstra Business Woman of the Year, Belinda Brosnan and Dr Tony Watt, The Culture Doctor. Breakout Session speakers included James Kennon, Senior Procurement Manager, UGL, Sharyn Grant, Supply Chain Value Creator, LSC Solutions, Shane D’Aprile, Director, Orange Lime Consulting, Kristin McDonald, Business Excellence Facilitators Procurement, Incitec Pivot, Neyvette Debone, Senior Procurement Specialist, Brisbane City Council to name just a few.

Day Two also offered seven advanced workshops to choose from focusing this year on both personal and professional development. Delegates will have the choice of attending workshops on Procurement, Logistics Productivity, Inclusion and Personal Development.

The Queensland Supply Chain & Logistics Conference is the largest event of its kind in the state and is ideally suited for Supply Chain, Logistics, Transport and Procurement professionals and practitioners. A uniquelystyled educational event, the conference is designed for both professional and personal development in a most-relaxed environment.

The Queensland Supply Chain & Logistics Conference is run for industry by industry and is supported by leading industry associations the Supply Chain & Logistics Association of Australia, (SCLAA), the Australian Institute of Packaging (AIP), QUT School of International Business, CIPS Australia, Central Queensland University, the University of Queensland Business School and TAFE Queensland.

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2016 Queensland

Straight Talking

David Doherty OAM David Doherty OAM is a past President and Life Member of the SCLAA and a highly regarded logistician. Send your Straight Talk feedback and comments to davdoh1@optusnet.com.au

The Queensland Supply Chain and Logistics Conference raised interesting issues about engagement and alignment in Organisations. The underlying issue of course is how do you get the people in an organisation to perform at their best in an environment that is conducive to ongoing organisational and personal success.

Deciding to pursue engagement or alignment as a strategy is not really a choice. Both are important. In my world these are peripheral to the idea that compassion, caring, understanding and continuous learning are the really significant “human” attitudes to practice every day in the workplace. Do you work in an environment where the leaders and the employees walk the talk on “people are our greatest asset”? Most likely they do not constantly exhibit the desired qualities.

Many workplaces issue glossy pronouncements extolling the Mission Statement with a promise to value, care and develop all the people in the organisation. Often the pursuit of these aims fatally collapses when actual behaviours fail to live up to the lofty aims.

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I know it is hard going in the cut and thrust off business to focus on valuing and looking after others. The unabashed ambitions of many managers also preclude any noble gestures. However real leaders know that the success of the people they are responsible for will ultimately determine their own success.

I learned later in my business career that “leaders as followers” are the very best you can get.

SCLAA Newsletter October 2016

I met James Anderson in the USA some years ago. He suggested I go back to my workplace and sit outside the office of someone working in a job I would want to get, and then observe the behaviours of that successful person. Anderson then said I should determine whether I would be prepared to adopt those behaviours to get a promotion.

My betting is many organisations reward behaviours that are not based on caring, compassion and values (i.e. treating people as though they are the greatest asset!)

Of course any improvement demands that you stand up and be counted when performance reviews and such are performed. Personal values and principles are meant to be on show every day, and hour of the year. You too are responsible for initiating change. Take up the challenge now!

Have you ever had an outstanding leader that guided you to become the best you can be? If you have I reckon you should let that person know how grateful you are to have been guided by them. Do it even if you no longer work with them!

I am always very grateful for the early years I spent working with General Motors Holden. I still use things I learned from the excellent caring and learning enabled professionals who steered me through those early development years.

As always the Queensland Conference was a catalyst for thought provoking ideas. I came away challenging some of my long held beliefs.

That is a very useful thing. Even more crucial was that I was able to reinforce and gain strength in pursuing some key planks in my existing behaviour set.

By the way, I believe the “macho” style of management many of us experienced and some pursued, will cease to exist as the current and next generation takes over. The debate about diversity and gender and race equality are irrelevant if objective, unbiased and merit based decisions become the norm in choosing people to sit on boards (and such), and in selecting people for employment. In my opinion quota systems are an absolute farce. They represent an attempt to use a “macho” type system to bludgeon decision makers in to choosing someone based on their gender, race and such regardless of who is the best person for the job! I say fix the problem at the source.

Ensure merit based, objective and nondiscriminatory decisions are rewarded in all fields of endeavour.

Supply Chains are an ideal place to ensure people are treated as our greatest asset.

Every Supply Chain Professional and Practitioner is an agent for change. It is critical that all participants in a Supply Chain understand the critical necessity to share extra value generated from the Value Chain.

2016/2017 must be the year we collectively set out to transform the business and academic communities to adopt people focused principles in all our endeavours.

This must entail a commitment to adopt merit based unbiased selection processes every time!(Bill Shorten please note).

Make a commitment now to attend the 2017 Queensland Supply Chain and Logistics Conference. It will be the catalyst for your ongoing transformation.

“Teamwork is having someone else you can blame it on” (Anonymous)

2016 Queensland

1 & 2 September 2016 SOFITEL Brisbane Central

LIVE POLLING RESULTS IN THE PAST 14 DAYS I HAVE RECEIVED RECOGNITION OR PRAISE FOR DOING A GOOD JOB? YES 73% NO 27%

WHAT DELEGATES TOOK AWAY...

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A number of speakers highlighted team member engagement and its criticality to achieving outcomes - a useful reminder which was backed up with some great statistics and suggestions to improve results.

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My take away was the people side. Confirmation of what effective leadership looks like. By continual investment in your team coupled with empowering our people to do their jobs will be the catalyst for innovation, change and exceptional achievements.

The WOW factor in delivering exceptional customer service to our clients.

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I haven’t attended the conference in 4 years and having attended this year was disappointed I hadn’t made the time in previous years! I took a lot away from the day 1 speakers.

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2016 Queensland

OUR BUSINESS DELIVERS OR EXCEEDS THE PROMISES IT MAKES TO CUSTOMERS? YES 76% NO 24% DO YOU SEE INDIA AS AN OPPORTUNITY FOR YOUR ORGANISATION IN DEVELOPING OR PARTNERING IN INTEGRATED SUPPLY CHAINS? YES 69% NO 31%

WHAT DELEGATES TOOK AWAY...

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While a first time attendee I found all aspects of the conference to be excellent. The sessions were engaging and informative and the event was an excellent opportunity to network with peers in the SCL community.

The unity theme and sessions on staff engagement were a bonus, as systems/infrastructure are only part of the equation for success.

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2016 Queensland

1 & 2 September 2016 SOFITEL Brisbane Central

WHAT DELEGATES TOOK AWAY...

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I went to the Conference with an open mind, and left with many points to consider for my personal / work life. Fresh eyes and ideas from experts helps me step back and revaluate my personal/work commitments. I gained information that can assist me with achieving a positive direction and more productive.

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The conference APP was excellent; a fantastic idea.

I walked away with a renewed motivation/ direction for future; visualising professional development & employment opportunities within SCL environment. Previously I have been operating in isolation so great to network and understand current personal strengths & areas for development.

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1 & 2 September 2016 SOFITEL Brisbane Central

DOES YOUR ORGANISATION HAVE A CONTINUOUS IMPROVEMENT CULTURE? YES 80% NO 20%

DO YOU HAVE A BASELINE FOR CONTINUOUS IMPROVEMENT? YES 33% NO 67% IS TENDERING AN ACCEPTED BUSINESS COST? YES 97% NO 03% IS AN OPEN TENDER THE FAIREST APPROACH TO THE MARKET? YES 36% NO 64% DO WE MEASURE OUR PROCUREMENT VALUE? YES 65% NO 35% ARE THESE THE SAME MEASURES AS THE BUSINESS? YES 29% NO 71%

WHAT DELEGATES TOOK AWAY...

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From the conference I took away the importance of great communication to underpin all the other team functions. Great communication will build credibility in the team and increase our number on the speed dial.

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Procurement teams need a great communication plan to enable both the team members and the wider business to appreciate the significant value the team provides to the organisation..

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Culture eats strategy in business. Engagement at work is more important than skill. However alignment with corporate values is more important than engagement.

Skill and engagement need to be balanced.

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I found the whole conference of excellent quality. It was very informative and interactive.

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2016 Queensland

2016 Queensland

1 & 2 September 2016 SOFITEL Brisbane Central

ARE YOU CONTEMPLATING INTRODUCING AUTOMATION TO YOUR SUPPLY CHAIN? YES 32% NO 54% MAYBE 14%

ON A SCALE OF 1-5, DO YOU THINK YOU HAVE AN EXECUTABLE BUSINESS CONTINUITY PLAN FOR YOU SUPPLY CHAIN THAT YOU COULD ENACT TOMORROW IF A DISASTER OCCURRED? HAVEN’T THOUGHT OF IT 24% HAVE A PARTIAL PLAN 28% HAVE A HIGH LEVEL FULL PLAN 32% FULLY PLANNED FOR EXECUTION 16%

WHAT DELEGATES TOOK AWAY...

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I realised that it is only worth it if we work together to achieve a positive culture in the work place. We spend a long part of our days at work, so why not have a positive experience while you are there.

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I walked away from the two days with a better appreciation for the Supply Chain Industry and the professionals who work hard to make it so prestigious and successful.

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I gained a lot of skills around professional development, how to become a leader in procurement, and how other businesses tackle the issues of social procurement and collaboration with suppliers.

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The culture doctor of excellent value and will try to implement some of his strategies.

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The conference APP was a very helpful tool to get an accurate/genuine feel for the topic in the minds of the attendees.

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The importance on how we handle situations and our natural reactions, why they occur and how to change them.

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1 & 2 September 2016 SOFITEL Brisbane Central

WE ARE FAILING INDIVIDUALLY AND COLLECTIVELY TO IMPLEMENT TRUE EFFECTIVE COLLABORATION IN SUPPLY CHAINS? TRUE 56% FALSE 44% ARE YOU WILLING TO, OR HAVE YOU EVER LIED OR CHEATED TO GAIN A BUSINESS ADVANTAGE? YES 15% NO 85% MY INTERNAL SUPPLY CHAINS WORK VERY COLLABORATIVELY WITH MUTUAL TRUST (SILOS DESTROYED)?

STRONGLY AGREE 05% AGREE 24% NEUTRAL 14% DISAGREE 48% STRONGLY DISAGREE 10% IS SUPPLY CHAIN UNITY JUST AN UNACHIEVABLE DAYDREAM? YES 10% NO 90%

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2016 Queensland

2016 Queensland

1 & 2 September 2016 SOFITEL Brisbane Central

2016 QSCLC CHARITY DINNER A HUGE SUCCESS

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he 17th annual QLD Supply Chain & Logistics Conference once again held their charity dinner on the Thursday evening. The dinner raised much need funds to ensure that we can pack the 800 hampers at Christmas for Foodbank, honoured some wonderful people and companies in the industry and allowed over 300 guests to laugh, cry and network. The dinner is a time to reward and recognise and to stop and realise how lucky we really are.

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2016 Queensland

2016 QSCLC CHARITY DINNER A HUGE SUCCESS Cont’d...

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2016 Queensland

1 & 2 September 2016 SOFITEL Brisbane Central

2016 QSCLC CHARITY DINNER A HUGE SUCCESS Cont’d...

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2016 Queensland

2016 QLD SCL AWARD WINNERS

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he winners of the 2016 Queensland Supply Chain & Logistics Awards, which have been developed by the Supply Chain & Logistics Association of Australia in conjunction with ABB Enterprise Software, All Purpose Transport and Leadership Management Australia (LMA), were announced in front of 300 people during the annual charity dinner at the 17th Queensland Supply Chain and Logistics Conference which was held at the SOFITEL Brisbane Central.

2016 QUEENSLAND FUTURE LEADERS AWARD

The Future Leaders Award, which is sponsored by All Purpose Transport, is designed to provide incentive and recognition to young professionals who are both currently working in and wish to continue their career path within the Transport, Supply Chain and Logistics Industry. The winner of the 2016 QLD Future Leaders Award has been awarded an enrolment into the Leadership Management Australia’s ‘The Performance Edge’ 10-week development program valued at $5000. The LMA program assists participants to improve their personal performance and productivity as well as that of their team.

Most recently and perhaps most significantly, Nathan has been responsible for implementing transport management software for Lion that has enabled transparency for the business, achieved DIFOT (Delivered In-Full, On-Time) and cost targets. This system is to be rolled out nationally.

Nathan has a strong will to succeed, a strong work ethic and excellent people management skills and relationship building. He sees his preferred role as a job that offers consistent challenges with the opportunity for strategic planning and problem solving. He hopes to complete his Masters in Supply Chain Management at Griffith University in 2017.

A High Commendation was awarded to Chayal Ramjee, Principal Procurement Advisor, Chief Procurement Office, Department of Transport and Main Roads.

The winner of the 2016 Future Leaders Award is Nathan Sugars, SEQ Network Coordinator, LION Dairy & Drinks.

Nathan began his career in Logistics. It is an area in which he thrives and in which he sees a fantastic future for himself and other wanting to put in the hard yards.

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Nathan has been responsible for a number of successful projects that have resulted in very significant improvements in efficiency and cost savings.

Finalists were: Luke Alford, Warehouse Supervisor, Silk Contract Logistics, Kylie Cue, Category Manager, Downer EDI Mining, Max Pearson, Procurement Project Officer, Stanwell Corporation, Chayal Ramjee, Principal Procurement Advisor, Chief Procurement Office, Department of Transport and Main Roads, Nathan Sugars, SEQ Network Coordinator, Lion Dairy & Drinks, Luis Vargas, Purchasing/ Procurement Officer, Capral Limited and Jeff Zhang, Business Analyst – S&OP, Planning and Performance, Fletcher Building Limited – Tradelink Plumbing Supplies.

2016 Queensland

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1 & 2 September 2016 SOFITEL Brisbane Central

2016 QLD SCL AWARD WINNERS Cont’d...

2016 QUEENSLAND INDUSTRY EXCELLENCE AWARD

The Industry Excellence Award, recognises and acknowledges the outstanding achievements and contribution by an individual currently working within the Transport, Supply Chain & Logistics Industries.

The winner of the 2016 Queensland Industry Excellence Award is Nikki Barbi, General Manager Fleet & Logistics, Ergon Energy.

Nikki has worked in the electricity industry for 28 years and is a highly experienced professional who is an expert in procurement, logistics, fleet, finance, works programming and planning and customer service.

Nikki has led strategic projects and initiatives across a number of these areas leading to significant cost savings and innovation for her employers.

Nikki is an outstanding candidate who has contributed significantly to the industry and who is sure to continue to drive innovation and change that will benefit the Supply Chain and Logistics industry for years to come.

A High Commendation was awarded to Melissa Taylor, Managing Director, Taylors Removal’s Storage.

Finalists were: Nikki Barbi, General Manager Fleet & Logistics, Ergon Energy, Kingsley Cherry, Managing Director, Pacifix, Bob Dover, Matthew Guthrie, Senior Supply Coordinator, QLD Health, Ken Newton, Project Manager, TAE Gas Turbines, Graham Staier, Category Specialist, Stanwell Corporation and Melissa Taylor, Managing Director, Taylors Removal’s Storage.

2016 QUEENSLAND TRAINING, EDUCATION & DEVELOPMENT AWARD The Training, Education and Development Award is presented to the company or institution that best demonstrates a significant achievement in aspects such as recruitment process, training, HR Systems, formal education and development programs which is both relevant to, and promotes the Supply Chain and Logistics Industry.

The Winner of the 2016 Queensland Training, Education & Development Award is All Purpose Transport.

For over forty years All Purpose Transport has been a significant Queensland specialist logistics company. Based on its core value of ‘Best People = Best Business’, APT set about an industry-first program (Project APT) in 2012 to train its entire workforce. Based on the enthusiasm of its people, APT decided that it would build on its Project APT and expand training to its Owner Driver fleet to ensure that they maintain and practice the skills they had achieved.

In partnership with TAFE Qld, APT’s owner-drivers were encouraged to deliver and assess the Certificate III in Driving Operations qualification to APT’s Owner Driver fleet.

Project APT is now in its 4th year and the process has been well documented for the purpose of providing a ‘How to’ guide for other employers through the Industry Skills Body. Its data and intelligence provides a clear and consistent source of information to all industry businesses seeking to raise their profile as an Employer of Choice through educating their people.’

Finalists were: All Purpose Transport and Pacifix.

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2015 QLD SCL AWARD WINNERS Cont’d...

2016 QUEENSLAND SUPPLY CHAIN MANAGEMENT AWARD

The Supply Chain Management Award is designed to encourage and acknowledge the outstanding achievement of an organisation that has demonstrated significant achievement in managing the integration of Supply Chains.

There were two winners for the 2016 Queensland Supply Chain Management Award, Haymans Electrical and ScuzzTrans.

Haymans Electrical has been a part of the Queensland electrical wholesaling landscape for over 30 years. In 2013 Haymans decided that it needed a new, additional facility to house its expanding stock profile and accommodate its support people involved in projects, contracts and Logistics.

Brisbane Airport Precinct was selected as the best logistical position for the business with the Gateway Arterial, tunnels and freeways all central and easily accessible.

This move gave Haymans everything that it needed with Gateway access(north and south) fast access to the city and Port of Brisbane and a growing precinct with constant investment by BAC. There was a huge increase in Haymans ability to hold inventory, accommodate containers and run two shifts to service customers from 4.00 am to 8.00 pm, five days a week and 9 hours on Saturday. The new facility allows for one manager, one management team and one procurement team across 2 businesses. This investment has provided a huge investment in its Supply Chain that will benefit Haymans and its customers for many, many years.

ScuzzTrans is a family-run Queensland-based transport company, with more than 30 year’s experience loading containers in and around the Port of Brisbane.

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ScuzzTrans was looking for a way to streamline its Supply Chain which was becoming more and more complex with time. They needed a way to effectively manage the process of loading and offloading containers and freight and scheduling vehicle work flows. The answer came in the implementation of a track and trace management system combined with a Transport and Logistics management system.

The system knows where its vehicles are at any one time and exactly what is on board. The impact of this system on ScuzzTrans has been enormous and it will continue to derive benefits for many years to come. It is a fantastic example to companies in Supply Chain & Logistics of what can be done over a relatively short period of time to streamline process and deliver benefits now and into the future.

Finalists were: Foodbank Queensland, Haymans Electrical, Pacifix, Queensland Rail & Davidson HR Consulting and ScuzzTrans.

QUEENSLAND INFORMATION MANAGEMENT AWARD

The 2016 Information Management Award, which is sponsored by ABB Enterprise Software, will go to the business that can best demonstrate it has made a significant achievement in the application of Information Technology within its Supply Chain.

The winner of the 2016 Information Management Award is the Chief Procurement Office, Department of Transport and Main Roads.

The Chief Procurement Office’s Data Classification (UNSPSC) focused on one thing: improving the quality of its procurement data - based on the premise that the cleaner the data that enters the system the more confidence CPO can have in relying on it for analytics, decision making and reporting. The scope of the project was to use a standardised set of material masters linked to TMR categories, GL codes and meaningful units of measure, in order to capture quality data (up front) to help drive better value for money outcomes through informed procurement practices and information.

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1 & 2 September 2016 SOFITEL Brisbane Central

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2016 Queensland

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2016 Queensland

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2016 Queensland

2016 Queensland

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2016 Queensland

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1 & 2 September 2016 SOFITEL Brisbane Central

2016 QSCLC APP

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2016 CONFERENCE WRAP-UP 2016 Queensland

1 & 2 September 2016 SOFITEL Brisbane Central

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