STAFF
Working together Why you need patterns AND people to power your supply chain AI. By Polly Michell-Guthrie
T
he world-renowned physicist Stephen Hawking warned that artificial intelligence could replace humans, and with AI adoption increasing and the idea of a ‘lights out’ autonomous supply chain looking possible, it’s
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high time to consider if this is really the best route forward. AI, including its most used algorithms of machine learning (henceforth AI/ML for short), holds incredible promise for supply chains. AI/ML and the broader field of data science,
which I sometimes call ‘fancy maths,’ comprise an amazing pattern-finding machine. But the power of these patterns for a supply chain has its limits. The best way to have an impact is not to turn off the lights and send the people home but to augment your planners with
