Your Say Forum
Share your ideas and
have
Since the Your Say forums launched at the start of July, we’ve all been listening hard and making great ideas happen.
rom organising Fresh Look re-launch parties to F stocking local ice cream, you’re helping to make Morrisons a great place to work and shop. Here are just a few examples of the things you’ve been doing: The team at Bishop Auckland felt that adding Report Manager to the People Manager screen would help them work more efficiently. And they were delighted when teams across Retail and Finance worked together to make it happen!
Colleagues at York said that students in the city would be more likely to shop with us all year round if we encouraged them to come to us during Freshers’ Week. We put flyers and coupons in their welcome packs, and colleagues attended the Freshers’ Fair to promote the store.
Following a suggestion by the team at King’s Lynn, our salad bowls now have a bar code on them to help customers self-scan quicker. It’s more secure too, as customers always scan the correct bowl size.
We’re seeing great ideas all the time, so we’d like to thank everyone who’s helping to make the forums a success.” Paige Cahill, People Specialist – Engagement
At Wakefield Logistics, the Fresh team have begun using a different bag to recycle waste. These blue plastic bags can carry three times more material, which saves lots more time.
The team at Giffnock created signs at service hotspots, like the café and deli counter, to encourage more customers to complete the Satisfaction Survey (rather than just at the checkout). They went from getting just 30 responses to 115 in just over a week!
Colleagues at Stranraer wanted tills to generate a small receipt so more customers could give online feedback. The Marketing team introduced Catalina coupons at the checkouts, which invite customers to take part in the survey.
The Your Say team at Stockton Distribution Centre are displaying holiday availability so colleagues can see what days are free to take.
If you’d like to introduce these ideas in your store, site or team, email yoursay@morrisonsplc.co.uk. “Your Say forums are about having the freedom to make changes that matter to your team, department or store,” says Paige Cahill, from the Engagement team. “You’re free to run them, lead them, and decide what to focus on. Look out for the first quarterly forums, happening towards the end of October.”
got an
idea?
Don’t hold back! Tell a member of the Your Say forum. october2016 17