// Opinion
Adding value for clients with a responsive service Billy Jones, Managing Director of scaffolding specialist Millcroft, explains how an agile response to projects, partnership approach and in-house training adds value to clients and leads to repeat business
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onstruction companies are under pressure. Projects that have been months or even years in the design and planning stages often need to begin on site quickly after finally getting the green light, because time, as the adage tells us, is money, and added costs mean lower yields. When a construction company needs to be on site quickly, its entire supply chain has to respond with equal urgency. For scaffolding companies, it is sometimes frustrating that there can be a significant hiatus between quoting for a job and getting the first boots on the ground, but this is an integral part of how we operate. The hazard and risk that needs to be managed in the scaffolding sector doesn’t only apply to site activities, but also to the commercial risk of bidding on projects and working around the client’s requirements. But for those of us willing to go the extra mile to meet the client’s needs and the capability to offer an agile, rapid response, the rewards are significant, in terms of both reputation and repeat business. DESIGN EXPERTISE
One of the ways in which Millcroft adds value for clients is with the capabilities of our in-house design team. Our experienced scaffolding design engineers
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