ICIS
ICAD
Who: ICIS 2015
When: April 16-19, 2015
What: Intl. Conference of Interdisciplinary Studies
Where: San Antonio, TX Deadline: March 31, 2015
Who: Int’l Journal of Arts & Sciences
When: June, 23-26, 2015
What: International Conference for Academic Disciplines Who: NIACC
NIACC
SBMER
ERPBSS
Deadline: April 1, 2015 When: June 24-26, 2015
What: Midwest Educators Forum on Where: Mason City, IA Entrepreneurship
IMA
Where: Barcelona, Spain
Who: Institute of Management Accountants Texas Council What: IMA Texas Annual Conference
Deadline: April 10, 2015 When: April 23-24, 2015
Where: Bedford, TX, USA Deadline: April 15, 2015
Who: SBMER’15 Conference
When: May 5, 2015
What: Strategic Business Management & Economic Research Conference
Where: Boston, MA, USA
Who: Middlesex University Dubai
When: November 24-26, 2015
What: 3rd International Conference
Where: Dubai, United Arab Emirates
Deadline: April 20, 2015
Deadline: June 1st, 2015
ICMBS
AIIC
Who: SMBS Canada
When: July 20-21, 2015
What: 15th Intl. Conference on Management & Behavioral Sciences
Where: Vancouver, Canada
Who: Annual Interdisciplinary Conference
When: July 8-11, 2015
What: AIIC 2015
ACBPP
IJACP
ICIBM
GBSRC
Deadline: June 25, 2015
When: November 5-7, 2015
What: The Asian Conference on Business and Public Policy
Where: Kobe, Japan Deadline: July 1, 2015
Who: IJACP
When: November 17-20, 2015
What: Intl. Conf. on Business Mgmt. and Information Systems 2015
Where: Singapore, Singapore Deadline: September 30th, 2015
Who: ICIBM 2015
When: June 9-10, 2015
What: 2nd Intl. Conference on Innovations in Business & Management
Where: Kuala Lumpur, Malaysia
Who: Global Business and Social Science Research Conference What: Research for Advancement
Deadline: April 5, 2015 When: May 11-13, 2015 Where: Bali, Indonesia Deadline: April 10, 2015 When: June 3-4, 2015
What: Megatrends and Research Where: Surabaya, Indonesia Opportunities in Accounting Deadline: April 16th, 2015 Who: Global Academic Institute
IIAC
Where: Azores Islands, Portugal
Who: ACBPP 2015
Who: AAIC 2015
AAIC
Deadline: April 25, 2015
What: 2015 Prague Intl. Academic Conference
When: September 6-9, 2015 Where: Prague, Czech Republic Deadline: August 7th, 2015
Who: Center for Scholastic Inquiry When: October 28-30, 2015
CSI
What: Academic Research Conf.
Where: Charleston, SC Deadline: September 30, 2015
SBANC
The Small Business Advancement National Center aims at increasing your knowledge of small business and entrepreneurship. All questions and comments are greatly appreciated.
SBANC
The Small Business Advancement National Center is moving its website. In the process of doing so, we have found that our Newsletter archive lacks the following issues: 513, 521, 534, 535, 611, 617, 622, 626, 631, 665, 732, 733, 785 & 786. If you have any of these issues, please contact us. Thank you!
ICAGMS
The 2015 International Conference of the Association Global Management Studies will be from May 18th-19th, 2015. This conference will be held by Columbia University in New York. ICAGMS is now welcoming the submission of papers until April 15th, 2015.
ICES
IISES
SGBRS
CCSBE
The VI International Conference on Economic Sciences hosted in Vienna is inviting the submission of articles for the conferences proceedings until April 23, 2015.
The International Institute of Social and Economic Sciences invites you to attend the 16th International Academic Conference in Amsterdam, the Netherlands from May 12-15th of 2015. The submission deadline for papers is April 28, 2015.
The University of Riverside is holding the 2015 Spring Global Business Research Symposium on May 22-23, 2015 in Los Angeles, CA. The final paper submission deadline is May 15, 2015.
MacEwan University School of Business is hosting the annual conference of the Canadian Council for Small Business and Entrepreneurship in Edmonton, Alberta. The topic of the conference is Mind the Gap: Bridging Practice, Pedagogy and Protocol. The conference will be from May 27-30, 2015.
Tip
of the Week
“Improved employee attitude and morale.” Advantages and Disadvantages of Using Flextime Programs
Advantages
Disadvantages
Improved employee attitude and morale
Lack of supervision during some hours of
Accommodation of working parents
Key people unavailable at certain times
Decreased tardiness
Understaffing at times
Fewer commuting problems — workers can avoid congested streets and highways
Problem of accommodating employees whose output is the input for other em-
Accommodation of those who wish to arrive at work before normal workday inter-
Employee abuse of flextime program
Increased production
Difficulty in planning work schedules
Facilitation of employees’ scheduling of medical, dental, and other types of ap-
Problem of keeping track of hours worked or accumulated
Accommodation of leisure-time activities of employees
Inability to schedule meetings at convenient times
Decreased absenteeism
Inability to coordinate projects
Decreased turnover
“
The Impact of Incidental Similarity on Service Expectations and Recovery This paper was written by Kristina K. Lindsey and Thomas L. Baker from the University of Alabama.
Executive Director
This article investigates the role of incidental similarities—points of comparison shared between two entities which can influence their subsequent behaviors and attitudes—in the evaluation of service expectations, service failures, and recovery efforts. Results of an experiment suggest that under conditions of high incidental similarity ( a shared first name and having attended the same high-school) in customer service encounters, that there may be increased expectations of service quality, as well as higher levels of both post-service failure recovery satisfaction and overall satisfaction. Furthermore, recommendation and repatronage intentions will likely be higher when incidental similarity is high (bs. Not present). This study concludes with a discussion of the managerial and theoretical implications and areas for future research are identified.
Dr. Don B. Bradley III
Development Interns Daniel Champion Marissa Sides Raina Silva
The Small Business Advancement National has recently made immense changes to the layout of its website, SBAER.UCA.EDU, as well as its Newsletter. We welcome constructive criticism, comments, and of course, all questions throughout this transition.
(pg. 72) Read Entire Paper Here
Email: SBANC@UCA.EDU Phone: 1 (501) 450-5300
Society for Marketing Advances 2014 Proceedings Kristina K. Lindsey and Thomas L.
Modern Management Concepts & Skills Certo & Certo
Baker
PEARSON
Page 72
Pages 331
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