Bombardier Commercial Update June 2011

update Commercial Aircraft

JUNE 2011 | VOLUME 22 | ISSUE 2

2011

Paris Air Show CRJ1000 NextGen & Q400 NextGen on display

Bombardier Commercial Aircraft provides optimized aircraft solutions for short-haul, medium-haul and longer-range markets.

CSeries: optimized single-aisle mainline solution

CRJ NextGen: optimized regional jet solution

Q400 NextGen: optimized turboprop solution

the momentum builds // Braathens selects CSeries // 20-year market forecast // Inside: CSeries CRJ1000 NextGen better than predicted // Q400 NextGen improvements continue // Airline and Supplier reliability awards //

CSeries:

building momentum Flight deck for the future

R

ecently announced transactions have increased CSeries firm orders to 103 aircraft, proving that the program is gaining momentum as the world airline industry continues its recovery from the economic recession of the past few years.

The recent firm orders include 10 aircraft from Braathens Leasing Limited in Sweden and three from an established airline wishing to remain undisclosed, increasing the number of CSeries customers to five. These customers also hold options on 103 more CSeries aircraft.

“We are about halfway through the CSeries development program and the momentum continues to grow,” said Gary R. Scott, President, Bombardier Commercial Aircraft. “Execution of the program continues as we had planned and we are convinced that we will deliver on all of the commitments we have made.”

CSeries Airline Advisory Council panels continue to meet – the most recent being held in Singapore – “so we have 30 confirmed or potential customers helping us to perfect this airplane,” said Mr. Scott.

Rob Dewar, Vice-president and General Manager, CSeries said, “We are now in the detail design stage, consisting of more than 22,000 datasets, a record for Bombardier. We will complete this phase this year.

“The first systems components have begun arriving at our new hightech test laboratory at Mirabel,” said Mr. Dewar. “The Complete Integrated Aircraft Systems Test Area (CIASTA) will integrate avionics, hydraulics, electrical, flight control and environmental control systems into a ‘production representative’ aircraft with the significant advantage of allowing us to test and fine-tune all of our systems prior to the aircraft’s first flight.”

The CSeries cockpit with its Collins Fusion avionics suite takes flying to a new level with enhanced pilot awareness, increased simplicity, paperless operation to reduce costs, reduced pilot training time and better operational efficiency. Among the features: The Flight Management System uses a cursor control and keyboard for interaction. It’s based on phases of flight, giving the flight crew improved access to information while reducing workload.

Graphical Flight Planning functionality allows the crew to click on the map to search for information or modify the flight plan.

Multi-scan weather radar autonomously processes the entire block of atmosphere ahead of the aircraft and searches for the most significant weather information, without pilot intervention. The crew is alerted with a color change when the radar predicts windshear, giving the crew plenty of time to take appropriate action.

Sidesticks are the pilot interface with the fly-by-wire control system that provides optimized handling and flight envelope protection.

The glareshield radio tuning is a unique CSeries feature that illustrates Bombardier’s focus on heads-up flying.

It allows critical tasks such as frequency changes, heads-up guidance system data entry, navigation control and support functions for the displays to be all done from the glareshield.

June 2011 // 2

Wings in Belfast

In Belfast, Bombardier has begun installing four semi-automated jigs at its new wing facility to support assembly of the advanced composite wings for the CSeries aircraft. The jigs that will be used to assemble the primary structural components of the composite wing torque box are being installed in the second phase of a new, state-of-the-art 600,000 sq. ft. (55,742 m2) manufacturing and assembly facility. The first phase of the new factory, which will accommodate the fabrication of the composite components, was completed on schedule in 2010.

“The installation of the wing assembly jigs is another milestone that brings us a step closer to producing wings for the CSeries program,” said Michael Ryan, Vice-president and General Manager, Bombardier Aerospace, Belfast.

“The jigs are highly automated and will allow us to control the assembly of the wings with a high degree of precision. We have already installed a specially designed assembly jig to produce a pre-production wing technology demonstrator, and are now applying what we have learned from this to the actual production assembly jigs.

We are confident that, working with our suppliers, we have implemented a tooling process that meets our high production standards,” continued Mr. Ryan.

3 // June 2011

Robots for efficiency at Mirabel

Bombardier expects to achieve predictable repeatability and enhanced quality while preventing ergonomic issues on the production line for the CSeries aircraft by using six 12-ton (10.89 metric ton) robots in the assembly of the cockpit and fuselage of the jetliner.

In addition, the company also expects to reduce the cycle time needed to assemble the aircraft by more than 40 hours. “The use of advanced robotic technology is emblematic of the cleansheet approach we’ve taken to building the CSeries aircraft,” said Francois Minville, Vice President, CSeries Manufacturing.

“The use of the robots will enable us to offer a superior aircraft at the best cost to our operators.”

Until the CSeries, Bombardier aircraft were assembled largely by hand.

However, at a diameter of 12 feet (3.7 m), the fuselage of the CSeries is larger than any airliner built by Bombardier. The wider fuselage offers superior comfort for passengers, but poses an ergonomic challenge during assembly.

Joining the fuselage sections of the aircraft by hand would require many hours to assemble the necessary scaffolding for workers to reach the top of the plane, as well as many more hours to move the scaffolding down the length of the fuselage.

In as little as 32 seconds, each robot can drill a small hole and then precisely rivet or hammer a fastener to the aluminum alloy fuselage. For the composite fuselage sections, the process takes 53 seconds to

The new CSeries passenger mockup was built to design specifications and will be showcased at the 2011 Paris Air Show.

drill, add a sealant and then a fastener. Four robots, working with one operator each, can join the fuselage sections for a CSeries aircraft in 17 hours. Advanced vision control systems ensure that each hole is drilled within 1/100th of an inch (0.254 mm).

Two of the robots have already been delivered to the Saint-Laurent Manufacturing Centre in Montréal, where Bombardier will assemble the carbon-fibre aft fuselage and cockpit for the CSeries aircraft. These robots will fuse together the cockpit with a front section of the fuselage, and also assemble the aft fuselage.

“We’re adopting and adapting lean, flexible, safe and ergonomically advanced solutions to ensure that the manufacturing process for the CSeries aircraft is fully optimized,” said Mr. Minville. “The installation and testing of these advanced robots demonstrates that Bombardier is moving full steam ahead in making the CSeries aircraft a reality, a jetliner that will set a new benchmark in the industry.”

Braathens orders the CSeries E

xceptionally low noise levels and excellent runway performance were the dominating factors in Braathens Aviation of Sweden’s decision to acquire 10 Bombardier CSeries mainline jet airliners for its member Malmö Aviation. The decision, announced on June 1, 2011, involves the acquisition of five CS100 and five CS300 aircraft, plus options on an additional 10 CSeries jetliners.

Malmö Aviation is based at Bromma-Stockholm City Airport, only a few kilometres from the city’s centre. Malmö Aviation currently operates 12 jet aircraft and intends to renew its fleet and explore new business opportunities with its CSeries aircraft beginning in 2014.

“Bromma, being a city airport, has very strict noise regulations, as well as a short runway,” said Knut Solberg, Chief Executive Officer, Braathens Aviation. “We have been very focused on noise, emissions, fuel consumption and runway performance in a decision for a new aircraft type. With the CSeries aircraft, we found exactly what

we were looking for. CSeries aircraft promise excellent runway performance, noise levels which are less than half of those of any similarly-sized aircraft currently in production, as well as unsurpassed environmental credentials. We think that the CSeries family of aircraft is a game-changer in the context of the environment and performance, and we are very excited about introducing these aircraft to our passengers.”

Said Gary R. Scott, President, Bombardier Commercial Aircraft, “With its order for CSeries aircraft, Braathens Aviation continues its deep commitment to its customers and to the community in which it operates. Braathens Aviation’s visionary leaders have chosen the CSeries aircraft’s 21st century design and technologies to help them deliver on their commitments and we at Bombardier appreciate their confidence.”

June 2011 // 4

Bombardier’s 25 years in aerospace have 300 years of experience

W

hile other aerospace companies have been in business for more than 25 years, not many can claim more than the 300 years of aviation experience represented by Canadair, Short Brothers, de Havilland and Learjet.

It began, of course, with Bombardier’s acquisition of Canadair on December 23, 1986. As mentioned by Laurent Beaudoin in the accompanying interview, Canadair had only two products, the CL-215 amphibious utility aircraft and the Challenger business jet. The Challenger frankly did not enjoy a good reputation at the time but once in Bombardier’s hands the Challenger was constantly improved and as of January 31, 2011, 1,250 Challengers had been built, including 63 derivatives of the CRJ regional jet. The CRJ100 was developed from the Challenger and, later, the CRJ700/900 were launched as new designs building on the commonality of flight operations and maintenance. The CRJ family ultimately became the best-selling regional aircraft program in history with 1,708 orders as of April 30, 2011.

Short Brothers PLC (Shorts) of Belfast, Northern Ireland was the next company to be acquired, on October 4, 1989.

Shorts was founded in 1908 and in 1909 became the world’s first aircraft OEM when it was contracted to build the Wright Brothers’ Wright Flyer. By 1989, the company possessed advanced technology and a highly qualified work force but its production facilities were antiquated. After its acquisition

by Bombardier, Shorts was provided with a much needed investment to modernize its plant and machinery.

On June 29, 1990, Bombardier bought Learjet Corp. of Wichita, Kansas, manufacturer of the renowned Learjet business jet. By combining the company’s skills, resources and experience with those of the Challenger, Bombardier established a stronger position in the business jet market and now has the most complete range of business jets in the world.

When de Havilland Aircraft of Downsview, Ontario joined the Bombardier family on March 9, 1992, it brought with it 64 years’ experience in aircraft design and manufacturing.

Through this acquisition, and its previous acquisition of the Canadair Regional Jet, Bombardier became a leader in another growing market – regional airlines – and became the only manufacturer to offer both jet and turboprop aircraft in the 50-passenger category.

Now, the 300 years of aerospace experience have been harnessed to design and manufacture, from a clean sheet of paper, a true 21st century jetliner, the exciting CSeries, scheduled to enter service in 2013.

Today, Bombardier manufactures, or has in development, and markets these aircraft: Business aircraft Learjet 40XR, 45XR, 60 XR, 85 Challenger 300, 605, 850 Global 5000, 6000, 7000, 8000 Commercial Aircraft Q400 NextGen CRJ700 NextGen, CRJ900 NextGen, CRJ1000 NextGen CSeries CS100, CS300 Utility Aircraft CL-415

5 // June 2011

An interview with Laurent Beaudoin, Chairman, Bombardier Inc. What was the thinking that prompted Bombardier to take the leap into aerospace in 1986? How much risk did this entail?

We had succeeded in our diversification into transit and we thought we were ready for a third option. The opportunity arose when the Canadian government decided to privatize Canadair. It was quite a big risk financially because the transaction doubled our size and doubled our resources.

Canadair was also a commercial risk because it depended mainly on two products: the amphibious CL-215, which needed to be reengineered, and the Challenger business jet, which needed to rebuild its reputation in the marketplace. Many analysts at that time were very skeptical so we had to be quite confident to make such a move.

With the benefit of hindsight, why has the move into aerospace been a sound direction for Bombardier?

It gave wings to the company and accelerated our growth tremendously.

After our purchase of Canadair, more opportunities presented themselves: Short Brothers, Learjet and de Havilland. These acquisitions gave us access to advanced technology and some very valuable human resources.

They also allowed us to increase our international presence, which is very important. At the same time, the aerospace group benefitted from the manufacturing know-how that Bombardier had acquired in other sectors as well as our culture of entrepreneurship: innovation and faster decentralized decision making.

Of the many strategic decisions made, what do you consider the most pivotal?

The development of the Canadair regional jet, launched in 1989, was a turning point. The airplane was able to double the distance of the spokes that fed into an airline’s hub. Today, the CRJ Series is the world’s most successful regional aircraft program and we have sold more than 1,700 of these aircraft – many, many more than our original estimate.

For you, personally, what has this journey signified so far?

What we have done is to prove that Canada has the capability to become a world leader in a high tech and competitive industry. It is more impressive when we consider that we developed our aircraft without backing from a major military program like some of our competitors have. Thanks to the skill and commitment of our employees, we did it ourselves.

Where do you see Bombardier Aerospace 25 years from now?

That’s hard to say, but in the last 25 years, Bombardier Aerospace has grown almost 20 times. I am convinced that the next 25 years will be as astonishing as the previous 25 years, but what the future will be made of, that’s for the new generation to decide. The foundation is there, the potential for the future is there. There will be a lot more to come.

delivering on promises CRJ1000 NextGen: delivering on its promises

CRJ1000 NextGen A

fter about six months in revenue service with launch customers Air Nostrum and BritAir, Bombardier’s newest and largest regional jet, the 100seat CRJ1000 NextGen, is confirming a fuel burn reduction of four per cent and a range increase of six per cent from earlier predictions. Schedule Completion Rate averaged 99.8 percent as of May 2011 while the Dispatch Reliability Rate averaged 99.5 per cent.

The data cover the 12 CRJ1000 NextGen aircraft operated by the two launch customers. Their average flight time as of May was 1.10 hours, the fleet total time was 6,378 hours and total flight cycles were 5,814.

Air Nostrum has placed firm orders for 35 CRJ1000 NextGen aircraft while BritAir has placed firm orders for 14.

Based on the four per cent reduction in fuel burn from earlier predictions and using the industry yardstick of a 500-nm (926 km) sector, Bombardier has calculated that operators of a CRJ1000 NextGen will save an additional $220,000 in annual fuel costs based on typical utilization of 2,200 flights a year, at a fuel price of $3.10 U.S. per gallon.

The EL (European Light) variant of the CRJ1000 NextGen regional jet has a maximum take-off weight of 85,968 pounds (38,995 kg) to reduce operating costs in the European environment.

Maximum take-off weight of the basic CRJ1000 NextGen aircraft is 90,000 pounds (40,824 kg). Bombardier estimates that the maximum take-off weight of the EL variant compared to an older

technology 100-seat jet will result in a cost advantage of $73 per flight over a 500-nm (926 km) sector in Europe.

“The introduction of the CRJ1000 NextGen regional jet is yet another example of our innovation, inspiration and ingenuity,” said Guy C. Hachey, President and Chief Operating Officer, Bombardier Aerospace. “In the span of only 25 years, Bombardier Aerospace has become the third largest manufacturer of civil aircraft in the world, and all of us at Bombardier take enormous pride in the fact that every three seconds, somewhere in the world, a Bombardier aircraft is taking off or landing.”

Steven R. Aliment, the Munich-based Vice-president, Sales for Europe, Russia/CIS and Africa at Bombardier Commercial Aircraft, cited economics and commonality as the greatest assets of the CRJ1000 NextGen regional jet. “The aircraft is powerful, it has the best economics in its class, and it is a member of the only true family of regional jetliners spanning 50 to 100 seats.

“We have commonality in the General Electric engines, commonality in crewing and maintenance procedures, commonality, for the most part, in spare parts. These are very significant and profitable advantages for our customer.”

An analysis conducted by Bombardier concluded that the 100-seat CRJ1000 NextGen had a 34 per cent operating cost advantage over a 100-seat Fokker 100, based on a 500-nm (926 km) stage length.

The CRJ1000 NextGen airliner is the “greenest” member of the CRJ family. Over a 500-nm sector, this 100-seat regional jet will burn as little as 3.33 litres of fuel per seat per 100 km. It will produce 85 grams of CO2 per km per seat, setting the new benchmark for 100-seat class regional jets.

Better than predicted performance of the CRJ1000 NextGen regional jet resulted in these three advertisements.

June 2011 // 6

Q400

NextGen better platform better value Bombardier continues to develop features for the Q400 NextGen turboprop airliner that add value for current and future operators.

To help mitigate the impact from rising fuel prices, Bombardier engineers have responded by seeking improvements in published fuel consumption. A two per cent improvement has already been achieved during high-speed cruise and Bombardier is now targeting up to an additional 1.5 per cent in fuel burn improvements.

The company has confirmed that it is offering a dual-class configuration for the Q400 NextGen, with the launch customer to be named later in 2011. The three-abreast business section will offer premium service and comfort. The dual-class configuration will also be available as a retrofit for in-service aircraft.

An optional drop-down oxygen system for the Q400 NextGen aircraft has been developed to further extend the operational capabilities of the aircraft. The system can provide up to 22 minutes of emergency oxygen and has been ordered by customers that fly over mountain ranges for extended periods of time.

To support greater efficiency in the use of airspace and allow for shorter routings, additional fuel efficiencies, better obstacle clearance and avoidance of noise-sensitive areas, Bombardier is on track to complete its performance-based Required Navigation Performance (RNP APCH) program for the Q400 NextGen aircraft later this year. The RNP APCH capability will be provided as an optional feature and is in accordance with the ICAO performance-based navigation (PBN) manual. Updated capability statements will be provided in the Aircraft Flight Manual (AFM).

In addition, together with launch-customer Japan Air Commuter, Bombardier has developed a SpaceBased Augmentation System (SBAS) option for the Q400 NextGen aircraft. SBAS, also referred to as Wide Area Augmentation System (WAAS) in North America, provides greater navigation capabilities, less reliance on groundbased navigation aids and the potential for more efficient air routes, resulting in both time and fuel cost savings.

A Q400 from Porter Airlines in Canada will be used next year to help engineers evaluate fuel from an oilseed crop as part of a new biofuel test program. Renewable fuel from camelina is expected to offer a real opportunity to reduce the environmental impact of commercial aviation by significantly reducing carbon emissions.

“The Q400 turboprop continues to deliver the best overall operating economics in its market segment and these initiatives confirm that we are providing continuous improvements to our product offering,” said Gary R. Scott, President, Bombardier Commercial Aircraft.

n

Two new Q400 NextGen operators set for flight

These “Get More” advertisements reflect the continuing improvements to the Q400 NextGen turboprop airliner.

7 // June 2011

Low-fare airline SpiceJet in India plans to begin Q400 NextGen operations from Rajiv Gandhi International Airport in Hyerabad in July 2011, on routes that cannot be economically served by the airline’s larger jet aircraft.

“We believe that the enormous potential in the Indian domestic market can be further tapped by enhancing regional connectivity in the country by focusing on Tier II and Tier III cities,” said Neil Mills, Chief Executive Officer, SpiceJet Limited. “We have selected the Q400 NextGen turboprop aircraft to facilitate this objective.”

SpiceJet has placed a firm order for 15 Q400 NextGen aircraft and holds options on an additional 15.

In Canada, Air Canada Express carrier Jazz Aviation took delivery of its first Q400 NextGen aircraft from its firm order for 15. Jazz holds options on an additional 15.

Jolene Mahody, Chief Operating Officer, Jazz will use its 74-seat Q400 NextGen turboprops to Jazz Aviation at the Q400 NextGen delivery replace 50-seat regional jets. Initial routes announced are between Toronto Lester B. Pearson International Airport and Quebec City, Quebec; Fredericton, New Brunswick; and Thunder Bay, Ontario.

Bombardier Aerospace expands in Europe

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hat was originally established as a Regional Support Office (RSO) in Munich, Germany, concentrating primarily on Bombardier’s customer services and support function, has been expanded with the addition of sales, marketing, airline analysis and structural engineering personnel under the umbrella of Bombardier Aerospace Germany GmbH.

“Since we were established in Munich, we have found the proximity to our customers to be a tremendous competitive advantage and a benefit for those customers,” said Steven Aliment, now Vice-president, Sales, Europe, Russia/CIS and Africa. “We are able to be much more responsive and, due to our co-location with the Customer Support team, we are more in tune with the daily operating rhythm of our customers and their fleets.”

He said his organization will soon have four of the five aircraft sales representatives assigned to European customers working from Europe instead of Canada. Also to be added are three marketing analysts, a structured finance director and a sales operations manager. Two sales people assigned to Africa may also be relocated to the Munich office.

“We are living in the European community and contributing to it,” said Mr. Aliment. “We will continue to seek opportunities to extend and strengthen our local roots and become a part of the fabric of Europe.”

8 // June 2011

Bombardier salutes top CRJ & Q-Series performers

Bombardier’s Airline Reliability Performance Awards are presented annually in recognition of outstanding dispatch reliability. The winners must have succeeded in delivering an average dispatch reliability rate of 99 per cent or better on revenue passenger flights during the previous year, and the highest dispatch reliability performance in their respective product class and region. Award winners for 2010 are listed below. (The asterisks indicate the number of consecutive awards.)

CRJ700/900/1000

CRJ100/200

Europe Eurowings Latin America/Caribbean Pluna** North America PSA Airlines***

Asia J-Air and Shandong Airlines** Europe Cimber Airways** Middle East/Africa South African Express** North America SkyWest Airlines

Q400

Q100/200/300

Asia ANA Wings**** Europe Olympic Airlines Middle East/Africa Ethiopian Airlines North America Porter Airlines**** Oceania AirPhil Express

Asia Uni Air**** Europe Widerøe’s Flyveselskap**** Latin America/Caribbean Caribbean Airlines** Middle East/Africa South African Express** North America Island Air Hawaii** Oceania Air Nelson Airlines****

In addition to the airline awards, Bombardier honoured five In-Service Supplier Top Achievement Recognition (STAR) Awards.

Top Achievement Overall Pratt&Whitney Canada** Q-Series Program Hamilton Sundstrand** CRJ Series Program GE Aviation Most Improved (new category) Parker Aerospace

taking flight Market forecast sees steady growth Bombardier Commercial Aircraft’s 2011-2030 market forecast sees deliveries of 13,100 aircraft in the 20- to 149-seat seat segments over the 20-year period with a value of about $639 billion. The number of expected deliveries is an increase of 300 compared to last year’s forecast.

The forecast says the demand for new commercial aircraft will be driven by worldwide interest in new generation technology with improved operating efficiencies, passenger comfort and a reduced environmental impact, paired with expected economic growth in developing markets.

Economic growth forecasts in developing markets are well above the worldwide average, providing sizeable opportunities for new aircraft sales, the forecast states, and it is expected that deliveries to these markets will increase considerably. To illustrate, it is expected that China’s fleet of 20- to 149-seat aircraft will become the third largest, closely behind the U.S. and Europe.

“An area of concern in the industry continues to be rising costs and volatility of oil prices, which creates uncertainty in the planning activities of many airlines,” the forecast states. “Combined with the political changes taking place in many of the oil producing countries, and recent tectonic events such as the earthquake and tsunami in Japan, the global demand for air travel has slowed in the short term.

However, in the long run, the price of oil will drive airlines to accelerate the retirement of older, less efficient aircraft, increasing the demand for new-technology, more fuelefficient aircraft.”

Operators’ shift toward modern aircraft with low operating costs will also

9 // June 2011

Regional 20-Year Delivery Outlook Units, 2011-2030

Europe & Russia/CIS 2,250

North America 4,860

China 2,310

Middle East 430

Africa 550

Latin America 1,000

Asia/ Pacific 1,700

Total World 2011-2030

13,100

Source: Bombardier Commercial Aircraft Market Forecast 2011-2030

Fleet Growth Forecast Segments

Fleet 2010

Deliveries

Retirement

Fleet 2030

20- to 59-seat

3,600

300

2,500

1,400

60- to 99-seat

2,200

5,800

1,200

6,800

100- to 149-seat

5,200

7,000

3,000

9,200

11,000

13,100

6,700

17,400

Total Aircraft

Source: Bombardier Commercial Aircraft Market Forecast 2011-2030

be driven by continuing yield pressure and a global focus on environmental sustainability, the forecast adds.

The anticipated 13,100 deliveries over the 20-year forecast period will be almost evenly split between growth (49 per cent) and replacement (51 per cent) opportunities, resulting in a fleet of 17,400 aircraft in 2030. That fleet would consist of 1,400 aircraft with 20 to 59 seats, 6,800 aircraft with 60 to 99 seats, and 9,200 aircraft with 100 to 149 seats.

“Delivery of three distinct commercial aircraft families will continue to be the foundation of Bombardier’s strategic plan,”

the forecast states. “The Q400 NextGen turboprop and CRJ NextGen family will serve the regional airline market, while the CSeries aircraft family will serve the mainline and low-cost carrier segments as will the Q400 NextGen and CRJ NextGen. All three aircraft families feature a reduced environmental footprint, low operating costs, passenger comfort and significant operational flexibility, the sum of which provides significant value to Bombardier’s customers.”

Bombardier Aerospace’s exciting new CSeries mainline jet transport aircraft will highlight Bombardier’s robust presence at the 2011 Paris Air Show June 20 to 26.

The CSeries pavilion is a geodesic dome that will house the new CSeries passenger cabin mockup and a new interactive cockpit display, among other CSeries features. The pavilion will be located adjacent to the Bombardier chalet, number A256.

The aircraft static park will display a CRJ1000 NextGen regional jet in BritAir colours and a Jazz Aviation Q400 NextGen regional turboprop airliner in Air Canada Express livery. The Bombardier Commercial Aircraft delegation will be led by Gary R. Scott, President, and Chet Fuller, Senior Vice-president, Sales, Marketing and Asset Management.

Q Series Dash 8 Facts and Figures

CRJ Series Facts and Figures

Status (April 30, 2011) Series 100 Series 200 Series 300 Series 400 Program total

Status (April 30, 2011) CRJ100 CRJ200 CRJ440 CRJ700 CRJ705 CRJ900 CRJ1000 Challenger 800 Program total

Delivered Backlog 299 0 105 0 267 0 357 51 1,028 51

Total 299 105 267 408 1,079

Dash 8-100/Q200/Q300 Fleet statistics, January 2011 Average flight time (mins.)

50 Average annual utilization (hours/cycles) 1,740/2,078 Highest annual utilization (hours/cycles) 3,084/4,609 Fleet total hours 20,160,307 Fleet total cycles 24,453,969 Schedule completion rate 99.5% 12-mo. Avg. Q400 Fleet statistics, February 2011 Average flight time (mins.)

55 Average annual utilization (hours/cycles) 2,080/2,270 Highest annual utilization (hours/cycles) 2,756/3.578 Fleet total hours 2,752,695 Fleet total cycles 3,029,947 Schedule completion rate 99.6% 12-mo. Avg.

CSeries Facts and Figures Status (April 30, 2011) CS100 CS300 Program total

Delivered Backlog Total 0 33 33 0 57 57 0 90 90

*Does not include operators of corporate aircraft.

Utilization based on schedule data.

Delivered Backlog Total 226 0 226 709 0 709 86 0 86 310 14 324 16 0 16 246 19 265 12 37 49 33 0 33 1,638 70 1,708

CRJ100/200 Fleet statistics, January 2011* Average flight time (hrs.)

Average annual utilization (hours/cycles) Highest annual utilization (hours/cycles) Fleet total hours Fleet total cycles Schedule completion rate

1.06 2,222/2,101 3,440/3,626 22,696,437 19,795,820 99.7% 12-mo. Avg.

CRJ700/705/900 Fleet statistics, January 2011* Average flight time (hrs.)

1.39 Average annual utilization (hours/cycles) 2,658/1,914 Highest annual utilization (hours/cycles) 3,372/2,875 Fleet total hours 7,130,745 Fleet total cycles 5,242,204 Schedule completion rate 99.7% 12-mo. Avg. CRJ1000 Fleet statistics, May 2011 Average flight time (hrs.)

Fleet total hours Fleet total cycles Schedule completion rate

1.1 6,378 5,814 99.8% 12-mo. Avg.

Bombardier Commercial Aircraft President: Gary R. Scott

is pubished by:

Senior Vice-president, Sales, Marketing and Asset Management: Chet Fuller

Bombardier Commercial Aircraft

Vice-president, Marketing: Philippe Poutissou

123 Garratt Boulevard, Toronto, Ontario

Vice-president, Customer Services and Support: Todd Young

Canada M3K 1Y5 Tel: +1-416-375-4027 // Fax: +1-416-375-4540

Cert no. XXX-XXX-000

www.aero.bombardier.com

Information, technical data and performance figures in this publication are subject to change without notice. This publication does not intend to convey any guarantees or warranties. Any guarantees or warranties on any subject are extended to customers only as may be provided in their purchase agreements. Articles in Commercial Aircraft Update may be reproduced without permission, providing the acknowledgement is given to Bombardier Commercial Aircraft Update.

Copyright © Bombardier Inc. 2011 Printed in Canada. *Bombardier, Q-Series, Q400, CRJ Series, CRJ700, CRJ900, CRJ1000, CRJ, NextGen, CSeries, CS100 and CS300 are registered Trademarks or Trademarks of Bombardier Inc. or its subsidiaries.

the CSeries takes centre stage