Microsoft Dynamics 365: Hype vs. Fact No matter how much a software vendor hypes up a product or solution, nothing the company releases will be absolutely perfect. There will always be limitations, drawbacks, disadvantages, and implementation challenges. Microsoft recently released Dynamics 365, a cloud-based bundle including its CRM and ERP solutions. The software giant has been releasing information about Dynamics 365 for several months prior to its release. By and large, the news has been positive. However, there are some critiques about Microsoft’s latest product.
Still Working out the Kinks On the day Online Training Microsoft Dynamics 365 was released, Microsoft published an entry on its developer website noting that there were certain limitations to the software. Users wouldn’t be able to carry out certain functions. Microsoft is trying to rectify the situation through updates. While one might argue that perhaps these limitations should have been resolved before the product’s release, at least Microsoft is aware of them and is attempting to solve the problem so users have a better experience. Is It Too Pricey? In advance of Dynamics 365’s release, an implementation partner published pricing for the cloud-based bundle. Critics were quick to point out that the pricing plan put the software out of reach of many companies. Microsoft executives quickly defended the firm by saying that the pricing hadn’t been finalized yet. A month after the unauthorized publication of Dynamics 365 pricing, Microsoft released the official pricing guide for the software. Criticism shifted from the expense to the complexity of the pricing plan. There are two editions (one for small businesses, another for the enterprise), two subscription options (by user and by application), two subscription types (Full and Light), and two enterprise plans. Are Other CRM and ERP Solutions Better?