2011 Auxiliary Services Orientation Presentation

Santa Clara University’s Auxiliaries Serving Your Student Housing, Dining Services, ACCESS Card, & Bookstore Summer Orientation, 2011

SCU Housing Services

Serving the residential learning communities and building a vibrant campus life For news updates, policies, and schedules please consult www.scu.edu/housing

On-Campus Life 8 Residential Learning Communities in 10 halls across campus.

92% of all freshmen and 70% of all sophomores live on campus.

25% of upperclassmen continue to live on campus.

Accommodations

Freshmen are typically assigned to double rooms in traditional co-ed halls.

Casa and Sobrato Halls offer suite style accommodations.

All accommodations are assigned single sex.

New Residence Hall

Mini-suite accommodations for 350 freshmen & sophomores with lounge, kitchen, & laundry for 30 students in each neighborhood. 3-4 story facility with classrooms & multi-purpose room built around an inner courtyard. Construction underway, to be completed Fall, 2012 for your student’s sophomore year.

University Villas Open

1, 2 & 4 bedroom townhome gated community on 5 acres with green space, outdoor kitchens, and meeting spaces opens this September for 400+ upperclassmen and will be available for your student’s junior & senior years.

Technology in the Halls All halls have both wired & wireless network access.

Cable TV service is provided for use with student equipment.

A networked printer is available at each service desk for resident use.

Hall Security Exterior building doors locked and accessed with ACCESS card key.

Casa, Sobrato, & Bellarmine use card with PIN for entry into suites.

Cameras at exterior entrances & in elevators.

Residents asked to secure valuables and lock room door when away from room or sleeping.

What to Bring We furnish an extra long twin bed, dresser, desk, chair, & closet. Students may bring any of the following: • • • • • • • •

All bedding with twin extra long sheets Computer & peripherals Hair dryer Television Alarm clock Desk Lamp DVD/Video player Refrigerator (Energy Star only) • Small microwave • Floor or table fan

Smart Power Strips Insufficient wall outlets for all items brought to campus today.

Students experience electrical overloads.

Only energy saving smart strips are to be used in the halls. They protect student equipment while helping us “Go Green�.

Available at our bookstore & online at the bookstore web site.

Items Not Allowed • • • • • • • • • •

Pets Toaster ovens Heaters Portable air conditioners Burnable incense Candles Hot plates Halogen lamps Vacuum cleaners and cleaning Ceiling fans supplies are available to check out at Weapons hall service desk.

Assignment Notification & Move In Information Available online in mid-August Through eCampus: • RLC & Room Assignment • Campus SCU mailbox • Roommate’s information (name, email & hometown and phone number)

Housing web site: • On-Campus Living Brochure including move in dates & times, building & room descriptions, room dimensions, and more.

If your student meets someone at Orientation within their RLC they’d like to room with next year, please have them BOTH email Housing before July 29th before assignments are finalized. We’ll be happy to match them whenever possible. Otherwise roommates will be matched according to compatibility answers on their housing application.

Shipping in Advance Packages & mail should be addressed to student’s SCU Box as follows: Student’s Name SCU -(box #) 500 El Camino Real Santa Clara CA 95053 – (box #) We have limited storage.

Please mail packages no more than one week in advance.

Moving In

Saturday, September 17th All items should be tagged with name, building, room #. Returning student volunteers help move belongings from sidewalk to room.

One person stays with car during unloading & while student checks in. Car must immediately be moved to allow others to unload.

Get Organized Faire

Vendors offer services here on move-in day such as refrigerator & microwave rental, laundry, water, cell phone, bank accounts and more.

SCU Dining Services by Bon AppĂŠtit

For menus, venue hours, special events and more: www.scu.edu/diningservices

Sustainable, Fresh & Local Our chefs create menus using fresh sustainable ingredients suitable for a variety of diets including vegetarian and vegan.

• Fresh produce from local farms • Cage free, certified humane eggs; milk & yogurt rBGH free • Chicken, turkey, & beef free of antibiotics & artificial hormones • Stocks, salsas, and sauces made-from-scratch daily • Turkey and beef roasted in-house daily • Monterey Bay Seafood Watch Guidelines • Fair trade and direct trade coffee

The Marketplace Five exciting restaurants in one convenient location Farmer’s Pantry – salad bar, breads, fruit, cereals & waffle bar Saute - pasta/stir fry station offering individualized dishes The Bistro - international cuisine including freshly rolled sushi La Parrilla – full south of the border menu California Deli – made to order as well as grab ‘n go sandwiches

The Bronco Serving lunch and dinner in addition to a late night menu –Tailgaters – Exhibition style grill station for hot charbroiled entrees, burgers, and fries –540 Pizza and More – Freshly made entrees from the brick oven including pizzas, calzones, lasagna, ziti, etc.

–Quench – Ice cream sundae bar and more.

Bronco Student Services – Room Service Delivery

Between 9:00pm and the close of The Bronco, residents can order selected items from the menu online to be delivered directly to their residence hall room!

Mission Bakery + CafĂŠ

CafĂŠ open all year around features a full service coffee and tea bar, pastries, desserts, juice and more.

Sunstream Cafe

Made to order coffee & tea blended drinks, sandwiches, shaker salads, snacks, & more.

Cadence Cyber Cafe

Convenient for those on the north-end of campus, this cafĂŠ features lunchtime specials, coffee, tea, and a chocolate beverage bar.

Cellar Market

On-Campus convenience store with natural and traditional groceries including fresh produce, snacks, beverages, cooking ingredients, and ready to go salads, sandwiches, and freshly baked treats.

On-Campus Delivery Service Parents may call the Catering Office at (408) 551-1792 or visit www.scu.edu/diningservices to order a birthday cake, pizza party, Valentine’s greeting, or good luck on finals package.

Available with 2 days notice.

Special Needs Students with special dietary needs are invited to explore menu alternatives with our professional staff. Set up an appointment with the General Manager by emailing diningservices@scu.edu.

Resident Dining Plan • Resident Dining Plans are flexible quarterly allowance options selected on the Housing contract for all students living on campus.

•Preferred plan (1,486 points) and Basic plan (1,270 points) tracked on the ACCESS card.

•Allows students to eat anytime, anywhere on campus.

•Up to 65 unspent points carry over quarter to quarter. Unspent balance forfeited at end of year only.

•Save 8.25% over purchases made with cash.

Dining Plus Plan • Offers 8.25% savings especially designed for commuter students.

• Also ideal for on-campus residents who run out of Resident Dining Plan points.

• Deposit anytime, any amount to create plan.

• Valid at all dining locations on campus.

• Unspent balance expires only when student ends enrollment.

Managing Dining Plans • All cash register receipts show the purchase amount as well as the plan used balance.

• “Pace Yourself” charts next to cash registers show what balance a plan should have to last the remainder of the quarter.

• All transactions are shown online to students logging into the Online Card Office site.

• Balances are also available at any campus Value Transfer Station.

SCU’s ACCESS Card

Multi-functional, free, convenient tool used by students everyday replaces cash, keys, & more.

www.scu.edu/access

Application Diversity Off Campus Merchants

Access Control

Dining Services

Bookstore Libraries

Laundry Parking Tickets

Athletics

Vending Copy & Printing Services

Secures Campus Facilities The card is the key to residence halls, labs, athletic & performing arts facilities, communications studios, and other specialized classrooms.

Unlike a lost key, students can deactivate their cards 24/7 if lost or stolen while we avoid costly re-keying.

The Library Card

Reserve library materials, check out, and pay overdue fines with the ACCESS card.

ACCESS Card Financial Accounts Three debit accounts on one card for security, savings, & convenience eliminating the need for daily cash or coins: Resident Dining Plan Dining Plus Plan Flex Account

Flex Account The ACCESS Flex Account is accepted at over 200 locations on campus and in the surrounding area.

Offers cashless spending for books, supplies, laundry, copying, printing, parking permits, event tickets, library fines, etc.

Students spend $600+ from their Flex Accounts per quarter.

Off Campus Merchants 48 restaurants & stores in the surrounding area accept Flex Accounts

Setting Up & Managing Accounts Resident Dining Plan automatically set up with housing contract. Dining Plus and Flex Accounts set up with deposit of any amount anytime.

Register & VTS displays, receipts, statements, and web site keep students aware of their charges and account balances at all times.

Online Account Management at www.scu.edu/access •Available 24/7 from any online PC. •Students check balances, deposit, review transactions, & deactivate lost cards.

•Parents may make instant deposits to their students’ accounts.

Depositing On Campus • At ACCESS Card Office counter • At value transfer stations • Online at www.scu.edu/access

Depositing From Home

Go to the ACCESS Online Card Office to make an instant deposit.

ACCESS Deposits Using the Bursar Account Students are allowed to charge their Bursar Account for replacement of lost cards and for Dining Plus or Flex Account deposits up to $1,000 per quarter.

These charges will be billed by the Bursar’s Office with tuition and other fees.

Student must come to the ACCESS Office to authorize a charge to their Bursar Account.

ACCESS Accounts Are Not Bank Accounts •Per Federal Regulations, refunds can only be made when closing an account at graduation or withdrawal.

•Students will need a separate bank account in order to access cash for off campus purposes.

Carrying the Card • The ACCESS Card Office as well as the Bookstore sell card holders if your student wants to attach the card to key chain or lanyard. • Please tell your student NOT to punch a whole in the card as that would likely damage the chip embedded in the card.

Lost Cards •Deactivate a lost card at www.scu.edu/access, in person or by phone 24/7.

•Limited liability •Transferable privileges & account balances •Replacement cards $15

Campus Bookstore

Open now during summer remodeling. Check back in the fall to see the new Tech Center and more!

We have everything for college from books, supplies, residence hall accessories, & SCU gear‌ in store and online www.scu.edu/bookstore

Order Text Books Now Rent or buy books online at www.scu.edu/bookstore as soon as your student registers for classes.

Credit card and Flex Account charges processed in September.

Students avoid lines & get first choice of used and rental books by ordering in advance.

Ordered books are boxed and shipped or held for pick up at the Bookstore in the Benson Memorial Center.

Textbook Rental Program • Students can save in up front textbook costs by renting online or in the store for 45% of the cost of purchasing new.

• Rented books must be returned, in good condition, by last day of finals. Normal usage, note taking, and highlighting in rented textbooks are acceptable.

• Rentals returned damaged or after the due date will result in a charge to the credit card on file.

Financial Impact New

Used

$100

$75

$50*

* If bought back

$37.50*

Digital

Rental

$65

$45

(Approximate)

(Approximate)

Cash for Books We buy back used books & pay up to 50% of the original cost if we know the faculty plan to use the books the following quarter.

We offer for sale as many used books as possible to allow students to save 25% off the price of new books.

Residence Hall Accessories A full line of residence hall room supplies are available at the bookstore. Shop at the store for a complete selection or order online in advance for pick up Welcome Weekend.

School Supplies We have all of the supplies needed for college from school supplies, book bags & backpacks, cables, calculators, art supplies, etc.

Clothing Sport, casual, & spirit wear for children, students, and parents.

We offer all types of casual, sport, and spirit wear for children and adults both in our store and online.

Our Online Store www.scu.edu/bookstore • • • •

Shop conveniently from anywhere, anytime.

Buy or rent textbooks online.

Order clothing, supplies, and more.

Hold items for pick up or have them shipped.

Questions Please take a look at the Auxiliary Services brochure in the Student Orientation Packet.

You are also welcome to call any office during the year or consult their web site for additional information. www.scu.edu/housing www.scu.edu/diningservices www.scu.edu/access www.scu.edu/bookstore Thank you and enjoy the rest of your day!