2021
HOW
TO GUIDE SPECIAL PROMOTIONAL SECTION
BANK SAFELY ONLINE OR OFFLINE BY NORA HESTON TARTE
When it comes to handling your money, safety and security have always been important. However, now health concerns are added to the mix. How do you guard both your physical and financial health during a pandemic?
TOUCHLESS BANKING AND SOCIAL DISTANCING Both technology and local banks are playing an enhanced role in helping individuals carry on daily activities safely. Whether managing bank accounts or making purchases, customers have many options. Mobile Banking allows them to use their own device to bank anytime, anywhere. This service empowers customers to make deposits, transfer funds, pay bills, and email or text money via Zelle to family or friends in minutes. Likewise, Online Banking helps customers securely manage accounts using a computer anytime, anywhere. The use of Account Alerts can help customers spot a problem and avoid fraud with text and email notifications of debit card transactions, account balance changes, and other activities.
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For purchases and cash withdrawals, Debit Cards now provide customers more convenience through features including e-wallet support through Apple Pay and Google Pay and card-free cash withdrawals at select ATMs. The ability for customers to manage their debit card through a mobile device using a service like CardValet allows them to turn the card “on” and “off” for greater security and control. Even Telephone Banking has taken on a new level of importance providing customers the ability to access their accounts after-hours and on weekends from any telephone. And with social distancing protocols in place, lobby and drive-through banking at local branches still provide In-Person Banking service to help customers safely manage their finances.
SCAMS AND OTHER THREATS Scammers use natural disasters, pandemics, and other threats as an opportunity to seek out victims. Stay vigilant. Never provide your bank information to anyone who has called,
texted, or emailed you. If they claim to represent a company you do business with, contact that company directly using a method you have verified – not what the potential scammer provides you. Helpful information is available on sites such as FTC.gov, BanksNeverAskThat.com, and StaySafeOnline.org.
OPEN FOR BUSINESS Because of the pandemic, many large banks are closing offices and forcing customers to drive long distances or experience long wait times in person and on the phone. You will be pleasantly surprised to find your local community bank to be a digital powerhouse, offering all the same services as the big banks. BAC Community Bank remains open with safety protocols in place, delivering banking service Online, Offline, and with No Line. COME EXPERIENCE THE PERSON-TO-PERSON ADVANTAGE OF BAC COMMUNITY BANK: BAC Community Bank (877) 226-5820 BankBAC.com