A STUDY ON RECRUITMENT & SELECTION

Human Resource Development

Recruitment & Selection

A STUDY ON RECRUITMENT & SELECTION (With reference to SOMA ENTERPRISE LIMITED)

Contents 1. Theoretical framework

a. Main subject b. Topic related concepts 2. The Present Study/ Methodology

a. Objective of the study b. Scope of the study 3. Organization Profile

a. Organization profile b. Industry profile 4. Analysis 5. Findings, Suggestions, and Conclusion

EXECUTIVE SUMMARY

Human Resource Planning is a vital ingredient for the success of the organisation in the long run. There are certain ways that are to be followed by every organisation, which ensures that it has right number and kind of people, at the right place and right time, so that organisation can achieve its planned objective.

The objectives of Human Resource Department are Human Resource

Planning,

Development,

Career

Recruitment planning,

and

Selection,

Transfer

and

Training

and

Promotion,

Risk

Management, For every organisation it is important to have a right person on a right job. Recruitment and Selection plays a vital role in this situation. Shortage of skills and the use of new technology are putting considerable pressure on how employers go about Recruiting and Selecting staff. It is recommended to carry out a strategic analysis of Recruitment and Selection procedure.

SECTION - 1 Theoretical Framework: Introduction to HRM: Human resource is an important corporate asset and the overall performance of company depends on the way it is put to use. In order to realize company objectives, it is essential to recruit people with requisite skills, qualification and experience. While doing so we need to keep present and future requirements of company in mind.

Successful recruitment methods include a thorough analysis of the job and the labour market conditions. Recruitment is almost central to any management process and failure in recruitment can create difficulties for any company including an adverse effect on its profitability and inappropriate levels of staffing or skills. Inadequate recruitment can lead to labour shortages, or problems in management decision making.

Recruitment is however not just a simple selection process but also requires management decision making and extensive planning to employ the most suitable manpower. Competition among business organisations for recruiting the best potential has increased focus on innovation, and management decision making and the selectors aim to recruit only the best candidates who would suit the corporate culture, ethics and climate specific to the organisation.

The process of recruitment does not however end with application and selection of the right people but involves maintaining and retaining the employees chosen.

Despite a well drawn plan on recruitment and selection and involvement of qualified management team, recruitment processes followed by companies can face significant obstacles in implementation. Theories of HRM may provide

insights on the best approaches to recruitment although companies will have to use their in house management skills to apply generic theories within specific organiztional contexts.

RECRUITMENT & SELECTION: RECRUITMENT: Recruitment is defined as, “a process to discover the sources of manpower to meet the requirements of the staffing schedule and to employ effective measures for attracting that manpower in adequate numbers to facilitate effective selection of an efficient workforce.” Edwin B. Flippo defined recruitment as “the process of searching for prospective employees and stimulating them to apply for jobs in the organization.” In simple words recruitment can be defined as a ‘linking function’-joining together those with jobs to fill and those seeking jobs.

SELECTION: The size of the labour market, the image of the company, the place of posting, the nature of job, the compensation package and a host of other factors influence the manner of aspirants are likely to respond to the recruiting efforts of the company. Through the process of recruitment the company tries to locate prospective employees and encourages them to apply for vacancies at various levels. Recruiting, thus, provides a pool of applicants for selection.

Definition To select means to choose. Selection is the process of picking individuals who have relevant qualifications to fill jobs in an organisation. The basic purpose is to choose the individual who can most successfully perform the job from the pool of qualified candidates.

SECTION 2: PURPOSE AND IMPORTANCE The general purpose of recruitment is to provide a pool of potentially qualified job candidates. Specifically, the purposes and needs are: • • • • • • • • •

Determine the present and future requirements of the organization in conjunction with its personnel-planning and job-analysis activities.

Increase the pool of job candidates at minimum cost.

Help increase the success rate of the selection process by reducing the number of visibly, under qualified or overqualified job applicants.

Help reduce the probability that job applicants, once recruited and selected, will leave the organization only after a short period of time.

Begin identifying and preparing potential job applicants who will be appropriate candidates.

Induct outsiders with a new perspective to lead the company.

Infuse fresh blood at all levels of the organization.

Develop an organizational culture that attracts competent people to the company.

Search for talent globally and not just within the company.

OBJECTIVE • To Understand the process of Recruitment and Selection in an organisation like SOMA. • To study the time intervals at which the process of R&S gets reframed.

• To know the necessary steps of which the organisation involve in to get right person at right place.

• To know about the employee referral schemes.

SCOPE • Sourcing and Submission of profiles • Scheduling Interviews • Discussing with selected candidates to finalise designation and salary • Follow up with candidates till joining

Data Collection Methods: Primary Data:

• Every type of research requires two types of data to be collected to reach up to any conclusion.

• Primary data are those data,which are directly obtained from the people by approaching them individually.

• Primary data is generated when the researcher employing mail questionnaire,telephone surveys,personal interviews,observations and investigations of particular problem at hand.

Secondary Data:

The whole study can be termed as a desk research.Hence there is field work and collection of primary data but the information is basically is collected from internet ,journals and magazines.

SECTION 3: ORGANISATION PROFILE:

The Company

Soma Enterprise Ltd. is one of the fastest growing infrastructure developers in India focused on construction and development of core infrastructure projects in the transportation, hydel power and water resource sectors among others. The organization, with a turnover of around Rs. 20.12 billion is currently executing projects worth over Rs.142 billion. It has over 1250 Experienced Senior Engineers / Project Managers, 3500 Engineers / Technicians – Supporting the Senior team and over 6000 skilled and semi skilled workforce. As an integral part of its approach to construction, Soma owns and deploys state of the art equipment and technology in assets worth over Rs. 10 billion to ensure efficient execution.

Soma has evolved from a pure EPC player to managing infrastructure projects on a Build Own Transfer basis. Soma has the capability to undertake large-scale complex infrastructure projects in the following areas:

Projects Executed A few Landmark projects: 1. Pimpalgaon-Dhule, Maharashtra - 4 Lane, 115 Km long Highway 2. AP 18 Highway project – 84.5 km, 6 lanes on NH 5 near Vijayawada

3. Head Race Tunnel for Koyna Hydroelectric Project 4. Aqueduct across River Orsang on Narmada Main Canal 5. Ranganandi Main Tunnel 6. Mumbai - Pune Expressway – Khandala, Kamshet Tunnels 7. Temghar Masonry Dam 8. Maddur – Mysore State Highway Project 9. Mongra Barrage Project

Project Portfolio (Select few) Presently Soma Enterprise Ltd. is implementing projects worth nearly Rs 14,700 crore 1 Irrigation/ Water Resources projects: 1



1. Construction of R.C.C (Roller Compacted Concrete) dam across Vaitarna River, Approach Road and allied works- s. 505 crore  2. Construction of barrage across Wainganga river for Dhapewada Lift Irrigation Scheme Stage –II- Rs. 335 crore 3. Construction of Earth Dam for Hiramandalam Reservoir – 353 crore

Transportation: 1 1. Construction of 4 lane connectivity to International Container Transhipment Terminal (ICTT) at Vallarpadam, Cochin – Rs. 329 crore 2. Panipat - Jalandhar Section of NH-1 –BOT - Rs. 3606 crore 3. Design and Construction of 54 Important and Major Bridges for Western Freight Corridor - Rs. 605 crore 4. 133 km long 4/6 lane highway between Surat – Hazira – BOT - Rs. 912 crore 5. Six lane highway on the Kishangarh - Ajmer - Bewar Section of NH-8- Rs. 550 crore

2 Urban Infrastructure: 1  1. Four Lane Elevated Road from Chennai Port to Maduravoyal (NH-4) under NHDP Phase VII in the State of Tamil Nadu - Length -19 Kms – BOT - Rs. 1775 crore 2. Elevated Highway Project on Bangalore - Hosur Section of NH-7 from Silk Board Junction to Electronic City Junction – BOT - Rs. 253 crore 3. Development of International Convention centre at Devanahalli, Bangalore of Rs. 7490 lakhs.

Hydel Power projects: 2  1. Subansiri Lower HE Project 2000 MW – Rs. 1098 crore 2. Sissri Hydro Electric Project (222MW)- Rs. 1250 crore

National and International Associates Soma has strong ties with technocrats, consultants, architects and engineers in both public and private sector organizations to provide the latest knowledge in infrastructure business. Soma has close associations with a wide range of specialized multinationals from across the globe including China, Turkey, Russia, among others with companies like Limak (Turkey), China State Construction Engineering (Hong Kong), Continental Engineering Corporation (Taiwan), China Gezhouba Water & Power, Isolux Corsán (Spain), Boguchangesstroy (Russia), Sunway Construction SDN BHD (Malaysia) among others.

INDUSTRY PROFILE: Infrastructure Industry in India have been experiencing a rapid growth in its different sectors with the development of urbanization and increasing involvement of foreign investments in this field. The Indian government has taken initiatives to develop the infrastructure sector, with major emphasis on construction, engineering, IT, entertainment, textiles, food, and utility to name some.

The country’s core sector, comprising six key infrastructure industries, accelerated by 5.1 per cent year-on-year in April 2010, compared with 3.7 per cent in April 2009, according to the data released by the Union Ministry of Commerce and Industry. The growth was primarily led by an increase in the production of cement, which stood at 18.87 million tonnes (MT), compared to 17.36 MT during April 2009.

Electricity production grew by 6 per cent in April 2010, as against 6.7 per cent in the same month of the previous fiscal. Finished steel production registered a

growth of 4.7 per cent during the month, against a decline of 1.3 per cent in the corresponding period of 2009. Among other industries, production of crude petroleum rose by 5.2 per cent, as against minus 3.1 per cent, while production of petro-products registered an increase of 5.3 per cent, as compared to a contraction of 4.5 per cent during April 2009.

Meanwhile, a committee on infrastructure under Prime Minister DrManmohan Singh will conduct quarterly review of development of power, road, ports, civil aviation and railways sectors, announced the Planning Commission of India recently. Further, the cabinet committee on infrastructure (CCI) will handle specific infrastructure cases that may require necessary policy correction or solving issues affecting projects

Airports The domestic airlines flew about 4.78 million passengers in May 2010, an increase of almost 22 per cent over the number carried in the same period in the previous year.

The Union Minister of State for Civil Aviation, MrPraful Patel, stated that the country will become the top-five civil aviation markets in the world in the next five years. India is the ninth largest civil aviation market in the world at present.

The Airports Authority of India (AAI), the agency responsible for civil aviation infrastructure, is likely to spend over US$ 1.01 billion on the modernisation of non-metro airports in the current year.

Roads An in-principal approval for converting 10,000 km of state roads to national highways has been given by the Empowered Group of Ministers (EGoM). It is estimated that around US$ 3.3 billion would be required over the next five years to undertake this project.

Further, the Cabinet Committee on Infrastructure (CCI) has approved four highway projects of about US$ 543.8 million on June 10, 2010. These projects would cover states such as Gujarat, West Bengal, Bihar, Uttar Pradesh and Madhya Pradesh.

Anil DhirubhaiAmbani Group (ADAG)’s flagship company Reliance Infrastructure Ltd (R-Infra) won a US$ 197.3 million project from the National Highways Authority of India (NHAI). It is the tenth road project it won from the NHAI. Earlier, R-Infra won a US$ 218.3 million road project from the Gujarat government, within a week after winning the US$ 380 million Pune-Satara Road project from the National Highway Authority of India (NHAI). The project is to execute a 71 kilometre four-six lane corridor connecting the ports of Mundra and Kandla in Gujarat.

Government Initiatives The infrastructure finance companies (IFC) are being included in the category of non-banking finance company (NBFC) by the Reserve Bank of India (RBI).

The IFCs would require a capital adequacy ratio of 15 per cent and the similar criteria of NBFCs would be applied to IFCs as well. Further, RBI stated that at least 75 per cent of the assets of these institutions should be used in infrastructure and their net owned funds should be US$ 64.6 million or more.

While presenting the Union Budget this year, the Finance Minister has announced the allocation of US$ 37.7 billion, around 46 per cent of the total plan outlay of US$ 81 billion for 2010-11 to infrastructure sectors. In the last fiscal, this proportion was about 30 per cent.

SECTION 4: ANALYSIS Information Flow (E-R Diagram) – Corporate Office:

STRATEGIES OF SOMA: R – A – C – I (Responsible – Accountable – Consulted – Informed) Matrix

For the below sub processes

R

A

C

I

Who is Responsible?

Who is Accountable?

Who is Consulted?

Who is Informed?

Recruiter

In-charge Corporate HR (Recruitment)

In-charge Corporate HR

Internal Customers

In-charge Corporate HR (Recruitment)

In-charge Corporate HR

Internal Customers / Director-HR

Recruiter

In-charge Corporate HR (Recruitment)

Site HR / Regional HR / Candidates

Profiles Sourcing & Interview co-ordination Candidate Selection & Issue of appointment letter Post issue of appointment letter

Director-HR/ Internal customers / Regional HR Internal customers / Regional HR

R – A – C – I (Responsible – Accountable – Consulted – Informed) Matrix for recruitments

by In-charge Regional HR

R For the below sub processes

Profiles Sourcing & Interview coordination

A

C

I

Who is Responsible?

Who is Accountable ?

Who is Consulted?

Who is Informed?

Recruiter / In-charge Regional HR

In-charge Regional HR

In-charge Corporate HR

Internal Customers

Internal customers / Site HR

Internal customers / Site HR

Candidate Selection & Issue of appointment letter

In-charge Regional HR

In-charge Regional HR

Internal Customers / Corporate HR / DirectorHR

Post issue of appointment letter

Recruiter / In-charge Regional Hr

In-charge Corporate HR (Recruitment )

Site HR / Regional HR / Candidates

Recruitment Process of Corporate HR Manpower Requisition: Collect position requisition form approved by director / Function head / Sector head / division head Sourcing of Profiles & Interviews Co-ordination 1. Finalise channel for sourcing like head hunt / networking / internal reference / Newspapers / Job portals / Consultants (or) combination of more than one channel based on the requirement.

2. In case of choosing advertisement in Newspapers/Job portals or Consultants channel, collect proposals from vendors and validate them, negotiate with them and put the proposals for approval to Director-HR and HeadFinance. Contracts if any to be signed will be sent to legal department for vetting.

3. Identify suitable candidates, conduct preliminary discussion over phone, check the suitability for our requirement, collect updated CV/CTC/joining time details and forward the CVs to internal customer.

4. Seek feedback on CVs submitted and possible dates for conducting interviews from the internal customer. Coordinate with candidates on interview dates and inform internal customers the interview schedule.

5. Employment application form to be shared with the shortlisted candidates and candidates to bring the filled form while attending the interview. To send PAT document by email to candidates for the DGM & above position and collected filled document before interview takes place.

6. If travel expenses to be reimbursed then approval needs to be taken from internal customer and Head-Finance

Responsibility In-charge Corporate HR (Recruitment)

In-charge Corporate HR / In-charge Corporate HR (Recruitment) / Recruiter

In-charge Corporate HR / In-charge Corporate HR (Recruitment)

Recruiter

Recruiter

Recruiter

In-charge Corporate HR (Recruitment)

Candidate Selection & Issue of Appointment letters 1. Collect feedback on interviews & recommendations from internal customer. Collect expected salary, designation & joining time and three professional references from selected candidates.

Recruiter

2. Conduct reference check of the candidates. On successful reference check, work out salary and designation as per company structure and take the approval from DirectorHR. On receipt of approval, issue the appointment letter to the candidate.

In-charge Corporate HR (Recruitment)

3. If the candidates’ expectations and our offer do not match, then check with internal customer the suitability of other interviewed candidates. If other candidates does not match our requirement, fresh sourcing to be initiated.

Recruiter

Post issue of appointment letters 1. Copies of appoint letter to be emailed to concerned reporting executive and regional HR in-charge

Recruiter

2. Weekly joining status of the candidates is mailed to concerned reporting executives till the joining

In-charge Corporate HR (Recruitment) / Recruiter

3. If the candidate fails to join, check the suitability of back-up candidates or initiate the sourcing again Recruiter 4. Concerned HR executive will enter the employee details in ERP after checking the documents like qualification & service certificates etc.

GET / DET Recruitment 1. Identify suitable colleges and selection criteria and get it approved by Director HR. To take the approval of Director-HR on the number of GETs and DETs to be recruited.

2. Inform the selection criteria to placement officers and collect list of students and their percentage marks.

3. Review the available question papers and revise the same if required with the help of internal technical team. 3 sets of test papers to be prepared and get it approved by Director-HR 4. Finalise the panel members from each region in consultation with regional HR in-charges, finalise the dates for selections and inform the same to regional-HR in-charges. Share the selection criteria and test papers with regional HR in-charges.

5. Collect list of selected candidates from regional HR in-charges on completion of selections and send the offer letters to placement officers with a copy to regional HR in-charges 6. Finalise the induction schedule for GETs based on course completion of students and inform the same to placement officers and regional HR incharges. Induction material to be shared with regional HR in-charges for conducting the program. Collect feedback on induction program from regional HR in-charges.

7. Allotment of trainees to various projects in consultation with Director HR and issue of appointment letters to trainees after completion of induction program.

8. Collect joining details from project sites and follow-up with candidates yet to join and send the reports to project sites periodically.

9. Submit a consolidated final report to Director-HR after trainees joining completion.

MOMs & MIS 1. Weekly review of recruitment team and plan for subsequent week in the form of MOM 2. Update MIS with new appointments and joining for the letters issued through corporate HR.

Process description (Recruitment by regional HR for Manager & Below positions) Manpower Requisition Collect position requisition form approved by director / Function head / Sector head / division head Sourcing of Profiles & Interviews Co-ordination 1. Finalise channel for sourcing like head hunt / networking / internal reference / Newspapers / Job portals / Consultants (or) combination of more than one channel based on the requirement.

2. In case of choosing advertisement in Newspapers or Consultants channel, the same to be discussed with in-charge corporate HR. Collect proposals from vendors and validate them, negotiate with them and put the proposals for approval to in-charge corporate HR & Director-HR and Head-Finance. Contracts if any to be signed will be sent to legal department for vetting.

3. Identify suitable candidates, conduct preliminary discussion over phone, check the suitability for our requirement, collect updated CV/CTC/joining time details and forward the CVs to internal customer.

4. Seek feedback on CVs submitted and possible dates for conducting interviews from the internal customer. Co-ordinate with candidates on interview dates and inform internal customers the interview schedule.

5. Seek feedback on CVs submitted and possible dates for conducting interviews from the internal customer. Co-ordinate with candidates on interview dates and inform internal customers the interview schedule.

Responsibility In-charge regional HR

In-charge regional HR

In-charge Regional HR

In-charge Regional HR

In-charge Regional HR

In-charge Regional HR

6. Employment application form to be shared with the shortlisted candidates and candidates to bring the filled form while attending the interview.

In-charge Regional HR

7. If travel expenses to be reimbursed then approval needs to be taken from internal customer and Regional Heads / Head - Finance

In-charge Regional HR

Candidate Selection & Issue of Appointment letters 1. Collect feedback on interviews & recommendations from internal customer. Collect expected salary, designation & joining time and three professional references from selected candidates.

2. Conduct reference check of the candidates. On successful reference check, work out salary and designation as per company structure and take the approval from HoD/Regional Head / Sector Head / Director-HR. On receipt of approval, issue the appointment letter to the candidate.

In-charge Regional HR

In-charge Regional HR

3. If the candidates’ expectations and our offer do not match, then check with internal customer the suitability of other interviewed candidates. If other candidates does not match our requirement, fresh sourcing to be initiated.

In-charge Regional HR 4. Candidates selected through internal reference for senior manager and above positions with the approval of Sector / Division / Function / Project Heads will be sent to Corporate HR for issuing appointment letters.

In-charge Regional HR

Post issue of appointment letters 1. Copies of appoint letter to be emailed to concerned reporting executive and site HR in-charge 2. Weekly joining status of the candidates is mailed to concerned reporting executives till the joining 3. If the candidate fails to join, check the suitability of back-up candidates or initiate the sourcing again 4. Concerned HR executive will enter the employee details in ERP after checking the documents like qualification & service certificates etc.

Outputs

In-charge Regional HR In-charge Regional HR In-charge Regional HR

To

Candidates’ joining at various project locations, regional offices and head / corporate office Joining Status Reports – Every Saturday

Internal Customers / Regional HR In-charge

Indent Status Reports – Every Saturday

Internal Customers / Regional HR In-charge

FLOW CHART

Merits and Demerits of ‘Recruiting people from ‘within’ Merits

Demerits

1) Economical: The cost of recruiting internal candidates is minimal. No expenses are incurred on advertising.

1) Limited Choice: The organization is forced to select candidates from a limited pool. It may have to sacrifice quality and settle down for less qualified candidates.

2) Suitable: The organization can pick the right candidates having the requisite skills. The candidate can choose a right vacancy where their talents can be fully utilized.

2) Inbreeding: It discourages entry for talented people, available outside an organization. Existing employees may fail to behave in innovative ways and inject necessary dynamism to enterprise activities.

3) Reliable: The organization has the knowledge about suitability of a candidate for a position. ‘Known devils are better than unknown angels!’

4) Satisfying: A policy of preferring people from within offers regular promotional avenues for employees. It motivates them to work hard and earn promotions. They will work with loyalty commitment and enthusiasm.

3) Inefficiency: Promotions based on length of service rather than merit, may prove to be a blessing for inefficient candidate. They do not work hard and prove their worth.

4) Bone of contention: Recruitment from within may lead to infighting among employees aspiring for limited, higher level positions in an organization. As years roll by, the race for premium positions may end up in a bitter race.

Merits and Demerits of External sources of Recruitment:

Merits

Demerits

Wide Choice: The organization has the freedom to select candidates from a large pool. Persons with requisite qualifications could be picked up.

Expenses: Hiring costs could go up substantially. Tapping multifarious sources of recruitment is not an easy task either.

Infection of fresh blood: People with special skills and knowledge could be hired to stir up the existing employees and pave the way for innovative ways of working.

Motivational force: It helps in motivating internal employees to work hard and compete with external candidates while seeking career growth. Such a competitive atmosphere would help an employee to work to the best of his abilities.

Long term benefits: Talented people could join the ranks, new ideas could find meaningful expression, a competitive atmosphere would compel people to give out their best and earn rewards, etc.

Time consuming: It takes time to advertise, screen, to test and test and to select suitable employees. Where suitable ones are not available, the process has to be repeated.

De-motivating: Existing employees who have put in considerable service may resist the process of filling up vacancies from outside. The feeling that their services have not been recognized by the organization, forces then to work with less enthusiasm and motivation.

Uncertainty: There is no guarantee that the organization, ultimately will be able to hire the services of suitable candidates. It may end up hiring someone who does not fit and who may not be able to adjust in the new setup.

METHODS OF RECRUITMENT Internal Methods: 1. Promotions and Transfers This is a method of filling vacancies from internal resources of the company to achieve optimum utilization of a staff member's skills and talents.

Transfer is the permanent lateral movement of an employee from one position to another position in the same or another job class assigned to usually same salary range. Job Posting Job Posting is an arrangement in which a firm internally posts a list of open positions (with their descriptions and requirements) so that the existing employees who wish to move to different functional areas may apply. It is also known as Job bidding. It helps the qualified employees working in the organization to scale new heights, instead of looking for better perspectives outside. It also helps organization to retain its experienced and promising employees.

2. Employee Referrals It is a recruitment method in which the current employees are encouraged and rewarded for introducing suitable recruits from among the people they know. The logic behind employee referral is that “it takes one to know one”. Benefits of this method are as follows: • • • •

Quality Candidates Cost savings Faster recruitment cycles Incentives to current employees

SECTION 5:

FINDINGS 1. Recruitments in SOMA is totally handled by the Corporate HR level.

2. The work load on single person is very high due to inefficient recruitment.

3. The programme of selection is not designed to choose a permanent candidate,they often look for a temporary candidate.

4. The time span of the hiring process is long i.e 60 to 90 days.

5. There is no proper allocation of fund for Recruitment & Selection.

6.

The best part of SOMA is right person at the right place.

SUGGESTIONS: 1. The corporate level should give authority to the regional level to take decisions at their levels.

2. The R&S Programme should be improved timely.

3. The company should consider the candidate as a long term investment on an asset.

4. Monetary Rewards should be given to the refferals in order to increase their morale.

5. One of the method of R&S for an efficient candidate can be a non wage board employee.

CONCLUSION The employees of any organization are its life blood, without doubt. With the dawn of this realization upon the present day business organizations, there appears to be a major shift towards human resource management. In fact, the employees of today are encouraged to participate in the major decisions and thus play a vital role in the management of the firm. The performance of the organization depends on the efficiency that its employees exhibit. Hence it is of crucial importance that employees with the most suitable qualifications be selected. This is where the processes of recruitment and selection come in. It is difficult to separate one from the other.

The various company illustrations given in this report indicate that these processes require a great deal of thought and advanced planning. In fact, it is not only the HR department that is involved. The finance department provides the budget for the processes and the manpower gap is determined by inputs from all the departments. Also the grueling procedure through which the candidate goes through is, in itself, an indicator of the significance of these processes in the efficient functioning of the organization.

BIBLIOGRAPHY

BOOKS: 1.Subba Rao, Essentials of HR Management and Industrial Relations, Vikas Publishing House, New Delhi, 1998, Fourth Edition.

2.Gupta C.B., Business Studies, Tata McGraw-Hill Publishing Company Limited, New Delhi, 1998, Third Edition.

3.Prasad L.M., Principles and Practice of Management, Sultan Chand & Sons Educational Publishers, New Delhi, 2001, Sixth Edition.