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TRACK OVERVIEWS Track A: Define, Redefine, and Execute Strategy Formulating strategy is about finding alternative methods to allocate resources in the most effective and efficient way in order to accomplish business goals. On the other hand, the execution of strategy is about leveraging the organization’s core competences and transforming them into strategic capabilities in order to achieve intended outcomes. The ability to handle both of these tasks is essential to the company’s long-term viability. Learn the best approaches in formulating, implementing, and executing strategy to move your company in the right direction. Track B: Establish the Strategy-Finance Connection for Optimal Bottom Line Results According to research by the Balanced Scorecard Collaborative, 60% of organizations do not prioritize a link between corporate strategy and budgets. Budgets are an intricate part of the closed-process we call ‘performance management’. In this context, the budget drives the efficient allocation of resources in order to facilitate the execution of strategy. Identify new methods to ensure that your organization is effectively utilizing its budget process as a foundation for accomplishing tactical objectives. Track C: Risk Management for a New Set of Business Threats Changing business dynamics will always present a new set of threats that could potentially derail strategic initiatives. Prudent organizations take care to minimize risk at every opportunity by creating a clear comprehensive risk management process. A good risk management system is a continuous process for analysis, communication, and strategic planning. Improve your organization’s agility with a well-conceived risk management framework. Track D: Measure, Monitor, and Manage Performance for Positive Business Results What are the “right” measures that will help drive your organization to a high level of performance? The tendency for companies to measure everything undermines the ability to effectively manage performance. Yet, measures are meaningless without SMART objectives. Learn how to identify the measures and objectives that will anchor and drive your performance management framework. Track E: Customer Management Practices for a Sustainable Competitive Advantage Customer satisfaction is the ultimate goal of any business activity. The customer’s direct impact on the financial bottom line should be at the forefront of every company’s decision-making process. Consumers are very well-informed and have high expectations. Therefore, the ability to connect with and understand how to deliver value to the customer is a critical success factor. Implement value-added approaches to developing customer relationships. Track F: Profit Through Process – Utilize Six Sigma Tools for Operational Excellence Continuous improvement and the elimination of waste in processes are the foundation of Six Sigma methodologies. Process excellence leads to the minimization of costs and, in effect, helps maximize profits and the value derived from business activities. Ultimately, a decrease in your process variation will result in greater customer satisfaction— the most critical business driver. Integrate Six Sigma practices into your organization to help eliminate the impediments to maximizing profits.

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