Pharma SFE Software | SANeForce

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Get linked with a world of infinite opportunities

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Pharma SFE Services

SANeForce

Providing SFE Services to pharmaceuticals, FMCG and Healthcare

60,000+ Users 150+ Team size 10+ Countries .

Division of SAN MEDIA Limited

Division of SAN Media Ltd

unlimited

San Media Limited was incorporated in the year 1992. It is a Public Limited company with its headquarters located in India.

Our clientele

SANeFORCE.com - 91-97890-33008

Sales Force Automation (SFA)

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Our SAN SFE Services Features Pharmaceuticals, FMCG and Healthcare organization have successfully implemented SFE to seamlessly connect and empower their field force. Field force can sow submit their field activity, Monthly Activity and

unlimited

market feedback to the corporate office from their desktop or mobile devices on the go FLOW CHARTS

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SANeForce Features Analytics

Sales Data Capture

Marketing Campaign

unlimited

Plan and Report TP, DCR, Expenses on Mobile App.

GEO Fencing Preventing MR From Deviating the Tour Plan

Design, Execute campaign and capture engagement data.

Instantly Upload Primary & Secondary sales

Based on the DCR, all the Reports & Dashboards will be Generated.

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Digital Promotion

E-learning Create courses and other training program, assign employees, manage questionnaire and get feedback.

E-detailing Uniform and effective promotion of the products

unlimited

Closed Loop Marketing Closing the loop by capturing the feedback And the impact of the marketing efforts of the Fieldforce

Message and Notifications Real Time Internal communication announcement

**

Medical Care

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Our Key Advantages CLM(eDetailing) Mobile App (Offline) Location & Geo Fencing BI & Territory Profitability Automatic Expense statement eLearning & Payroll Sample & Input Analysis unlimited

RCPA & Customer Business

Dashboards with Marketing and Sales KPI Functional MIS Reports KPI Scorecard De- Duplication of Doctors Control & Alert system User Friendly & Swift access 100% Customized to suit your needs Multiple support Via Whatsapp, Live chat, IVR Support

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SAN SFE Implementation 01

Masters Data Upload

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Client needs to provide us with the Doctors, Chemist and Stockist details along with the Product details.

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unlimited

Implementation Our Service Team Ensures You Are Supported Well After The Implementation And Continually Developing New Benefits Upon enhancing the product with new modules. This Will Help Improve Your Productivity.

Functional Discussion SANeFORCE Collaborates With Its Clients To Jointly Develop An Implementation Project Plan. This Plan Includes Details On How & When The Data Will Be Migrated into the system with companies tailored requirements.

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SANeForce Training Result 06 04

Training to Field Force

train and mentor your staff to

Our Technical executives will directly

ensure they have the

train your field force for initial

knowledge and skills to

activities such as TP, DCR, GEO

properly use, sustain, and

Fencing etc.

evolve your deployed solution

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Training to Admin Admin Training can be given either Online/Direct training to Monitor the Field Activities, sample/input Upload, Secondary sales, expense statement etc.

unlimited

SAN SFE Training Services will

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Mobile App

Both online and offline reporting Reporting on-the-go Track precise location Dashboard based on controls Alerts and Notifications Compatible with iOS and Android unlimited

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SAN CLM •

Redefine interaction with physician

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Qualitative interaction for decision making

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Uniform & Effective Promotion of your Product

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Analyze out-turn of Marketing Strategies

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Multi-Channel Marketing tool

unlimited

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SANeForce MIS Reports Visibility of Key Performance Indicators help corrective actions and informed decisions. Reports can be generated automatically based on DCR.

unlimited

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HQ Coverage Analysis Manager Analysis

Coverage Analysis Joint work Analysis Productwise

Target Fixation

View Target vs Sales DCR Analysis

Field Force Analysis

SANeForce MIS Reports

Product wise call feedback Visit Analysis POB wise

MIS Reports Field Force Activities

Work Hygiene Report Missed call report

Single Analysis

done by medical reps can be viewed in realtime through MIS Reports, analytics, reports,

Rep VS Manager

notifications and alerts, on mobile devices by

Review Report

managers to take instant corrective action.

Sample issued-Field force wise

unlimited

Performance and operations of field activities

Doctor Analysis

Assessment Report

Sample/Input

Functional Reports

Input Issued- Field force wise Input issued- at a Glance Sample RX quantity

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MIS Reports Secondary sales Reports

unlimited

Product Exposure Reports

Stock & Sales Consolidated

Manager wise stock & Sales

HQ stockiest wise (Sale & CB)

Product Exposure Analysis

Mode wise

Product state wise(sale)

subdivision wise (Sale & CB)

Specialty/ Category wise

Product HQ Wise(sales)

Product- Stock & sale

Product wise stock (All sale & CB)

Specialty/ Category Visit wise

Product HQ(Sale & CB)

Brand wise( sale & CB)

Sales Comparison

Listed Doctor Product wise visit

Free All Modules

Product stockistwise (Sale & CB)

Primary Vs Secondary

Priority wise

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MIS Reports Status Reports

unlimited

Visit Details Reports

Delayed

Cat /Class /Spec /Listed Dr wise

Based on Mode-wise

Leave- Active Field Force

Date wise

At a Glance

Leave- Periodically

Doctor wise Periodically

Manager-Visit [Vacant HQ]

Mail

Call Feedback wise

Chemist & Unlisted Doctors

Circular Mail

Fixation wise[By Visit]

Territory wise listed doctor visit

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MIS Reports CLM Dashboards/Reports

Miscellaneous Reports

unlimited

Exception Reports

RCPA Analysis

Campaign

Product Detailed Duration

Tour Plan- Base level

Expense Approval

Campaign View

Time Spent Consolidated

Tour plan- Manager Level

Expense Consolidated View

Campaign Status

Time allocation Reports

At a Glance

KPI consolidated view

Campaign Analysis

Breakeven Report

POB Wise

KPI Score card

Exception Reports

Discipline coverage

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SAN eForce Dashboards Priority promotions Field Working Days Call Adherence, Call Average

Field Activity Dashboards

Coverage

Marketing Dashboards

Target Vs Primary sales Consolidated Sales SFE Missed calls

Product Exposure

SANeForce Dashboards

Campaign Analysis

Product wise primary sales

Sales Analysis Dashboards Admin Dashboards

State wise sales Primary vs. secondary sales

CLM Dashboards

Note: We can generate Dashboards and MIS Reports as per customer requirements

unlimited

Brand Exposure

SANeFORCE eDetailing PLANNING The use of Electronic, interactive media to facilitate sales presentations to Doctors

PRESENTATION Focus on Detailing through Tablets, Because both eDetailing and traditional face to face detailing have the most positive effects in sales

MARKETING New interactive technologies make the presentations more attractive by multiple presentation forms to boost your sales and Marketing.

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iOS e-Detailing Digitize Your Product using our e-Detailing

Think Smart

Think Strategic

Uniform and effective

Detailing can be

promotion of your

generated into report

products

automatically

Think Creative

Think Economically

Photo capture and

Printing charges can

Voice recording

be saved

facilities available unlimited

Our Customers About our eDetailing

Presentations 95% Very Good Presentations

Topic 92% Good Overview of the Topic

Product Knowledge Growing skills and motivation

Communication Control over communication with Structured dialogue

Information 90% faster to obtain information

User Friendly 100% Easy to use and Navigate

Multiple Presentation Formats Present your content in HTML,PDF,etc.

Supportive to Both Android and iOS. 20

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SAN CLM Screenshots

unlimited

CLM Home Page Can Customise the dashboards In the home screen as per the requirements Field Force can create the Presentation on the go even in front of The doctors chamber Detailing to the doctors can Be gerenerated into reports/ Dashboards automatically Screen assessing rights available, From HO, You can assign the Reports, which needs to be seen From the field force in iPad

Master List Downloader Field Force can download the Masters list of Doctors, chemist in their respective tablet devices, If they got the Approval from the Managers/admin.

TP Entry Helps you to submit the Tour Plan for a month and entire year Including workflow and approvals With option to create, edit and modify below details •Patch Plan •Standard Tour Plan •Monthly Tour plan •Workflows & Approvals

Precall Analysis Field force can able to know The Previous activities with the selected doctor such as •Last visit date •Products •Inputs •Remarks •Feedback

Leave Management This Module provides the feature to apply for leaves and approve the same based on the workflow, this contains details like •Leave Accounts •Leave applications with balance •Authorization •Workflow

E-Learning Quiz will improve the field force product Knowledge.

Our E-Learning solutions for employees where have an option like, •Create course •Upload files & documents to course list •Create questionnaire and online exam •Create class, Manage exam and getting feedback •Marks will be checked automatically and will get updated to the respective user login

•Create your Own Presentation from Internet and publish on the app.

•Highlight, Mark, undo, save & Email the product content directly to the customers[Docters].

•Like dislike option is available, which in turn helps the HO to make a good strategical Marketing •Group detailing in a single call •Multiple product slide selection in one presentation •Jump to any brand or slide in few clicks •Speciality wise content display.

•Product wise feedback •Brand wise feedback •Additional calls[Group Detailing] •Joint work Analysis •Sample and Input Management •Doctors Digital Signature

•Marketing feedback and Impact •Brand detailing duration •Product detailing duuration

Feedback Analysis • • • • • • • • • •

Detailing Feedback based on Dr Brand Matrix Priority wise Detailing Feedback based on Specality wise Detailing Feedback based on Therapeutics wise Can send the Product Content to the doctors on a single click Auto Sync of of Pictures, Video, PDF & HTML Like & Dislike which plays a major role in strategic marketing Uploading of detailing content from the Marketing Team Offline & Auto Sync Detailing No of Seconds & Minutes Detailed against the Brand & Pictures Single Minute is NOT wasted infront of Dr, so Dr attention is NOT diverted from your detailing.

RCPA •Ready Reckoner for competitor details.

•Record Competitor product at doctor level with mapped chemist.

• Gather more information about competitor knowledge.

• Add local competitor via Field Force to capture Geographical variances.

• Easy Accessibility via Mobile Devices.

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Marketing Dashboards and Feedback Analysis unlimited

Admin Dashboards

Potential Features

Reporting Both Online and Offline

Infographic

Reporting

Reports(Dashboard) can be generated based on DCR

Geo Fencing High Security

False Reporting is not possible, No Need of Location Tracking

Regular Data Backup and Encrypted Data Security and Firewall

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eDetailing Success Relation Relation

1

Genuine Interaction between Medical Rep and Doctors

Connection

3 Interaction

Strong Business connections between Medical Rep and Doctors, So that they can continue their Respective bussiness for long term

Interaction Building Sustainable Relationship Between Medical Reps and Doctors

2 Baseman

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Our Services 01

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03

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Standard Support Support Forms The Backbone Of Automation. At SANeFORCE With Every Delivery, We Provide The Customer With Customer Portal. It Is An Online Support Where You Can Simply Raise A Ticket &We Promise To Revert &Attend The Query Within 2 Hours.

Easier implementations Our professional services team makes sure your solution is deployed efficiently and that your users are equipped with industry best practices for quick adoption.

Quicker return on investment Our team of experts gets you up and running quickly so you start reaping the benefits sooner.

Tailored solutions Our transformation consulting team helps you discover and tailor a solution that’s exactly right for your business.

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SANeForce Pharma Inbuilt consultant services When you’re making a significant technology investment, it’s important that you’re confident you have the right team in place to support it. That’s where SAN SFE Consulting Services comes in.

Our deeply experienced consultants can help with every aspect of your solution—program management, application configuration, sampling expertise, data integration or migration– and our obsessive attention to detail and process will ensure you have a scalable, successful solution on time.

01

unlimited

02

03

04 HIERARCHY CHARTS

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Transformation consulting BUSINESS PROCESS CONSULTING

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03 02

TECHNOLOGY STRATEGY CONSULTING We’ll help you assess where you are currently in your technology and develop actionable roadmaps to get you where you need to be, all while making sure to stay in alignment with ever-changing business needs.

BUSINESS PROCESS CONSULTING We’ll provide strategic guidance including industry best practices, SOP guidelines, and both before and after a SAN SFE product implementation to make sure you’re set up for longterm success.

50%

38%

24%

unlimited

23%

We’ll help you create new business processes to enhance your multichannel outreach activities.

40%

48%

88%

68% 63%

62%

86%

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Support Mechanism

Live Chat

unlimited

Email Support

Whatsapp support

Support forms the backbone of automation. At SANeFORCE with every delivery, We provide the customer with customer portal. It is an online support system where you can simply raise a ticket & We assure to revert & attend the query within 2 Hours. Also we are providing our services with Live chat, Whatsapp, Email and Phone support so the Field Force can contact us any time.

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Security Mechanism APPLICATION SECURITY The application uses Form authentication technique to authenticate the users. Forms authentication lets you to authenticate users by using your own code and then maintain an authentication token in a cookie or in the page URL. The application also uses role based authorization techniques to authorize and allow users to their respective views based on the roles defined in the database.

The application also encompasses defense strategies that protects it from other security threats like SQL injection, Cross site scripting and Invalidated Redirects and Forwards.

unlimited

DATABASE SECURITY The database security measures implemented in the application include firewall protection, SQL server authentication, auditing, encryption and database backup.

Firewall Security The below mentioned firewall is used for protecting the application environment Cisco ASA 5510

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Physical Security Strictly controlled access ensures that the data centers we use count among the most secure facilities in the industry.

Security of your business-critical data and systems is our primary concern.

CCTV Industry standards and certifications.

Our data centers are certified in accordance with the following standards: •ISO 27001:2005 •ISO 9001:2008 •ISO 14001 •OHSAS 18001

unlimited

Controlled access

eDetailing: Impact on sales needs more than just interactive business relationship between Medical Reps and Doctors.

Future of eDetailing:

The key functions in terms of future development will revolve around interaction and user control and tools for engagement will become even more important than they are today

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