Around Town In
Portsmouth, NH – 2013
New England Magazine
Welcome to Portsmouth Come visit this seaside community undergoing a renaissance and experience some of the best in cuisine, art and history of the region. Jay Schadler – Artist, photographer and journalist living the dream in Portsmouth – carpe diem! Great Island – The Seacoast’s premier real estate team – achieving success through unparalleled service and dedication. Runner’s Alley – Meet one flourishing entrepreneur focused on small steps to grow her company and connect with the community. North Church – A living landmark in the heart of Market Square, providing a sense of community for all.
Discover the Best of Southern New Hampshire and Northern Massachusetts
www.bellaviaggiowindham.com â€˘ 603-898-9222
Our mission is to make you our priority by providing excellent customer service and by creating an inviting atmosphere that makes you feel warm and welcome. We promise to provide you with unforgettable services by highly trained professionals, using only the top of the line products and to consistently educate ourselves so that we can educate you. We will strive to leave a lasting impression on you by creating a professional yet fun environment while maintaining our integrity and morals. We encourage you to experience the talents of Bella Viaggioâ€™s team members. We take great pride in our work and the atmosphere that we have created. Beauty, talent and fun all joined together is what we are all about. We are a team and we are all here to accommodate you. Hours of Operation: Tuesday, Wednesday, and Thursday 9-9 Friday 9-6 Saturday 9-4 Closed Sundays, Mondays, and Holidays Granite Oaks, Suite 101, 127 Rockingham Road Route 28, Windham New Hampshire
Bella Viaggio Salons & Spas
Nail Services Deluxe Manicure Spa Manicure
Polish French Polish Men’s Sports Manicure Polish Change Children’s Manicure Paraffin Wax Hand Dip with Massage Artificial Nail Services Full set of Silk or Acrylic Full set of Acrylic Fill Full set of French Acrylic Full set of Acrylic Backfill Full set of Temporary Tips Full set of Silk Overlay Full set of Acrylic Toe Nails Full set of Individual Nail Repair Full set of Acrylic Toe Fill Full set of Artificial Nail Removal Full set of Gel Nails Full set of Shellac Nail Pedicure Services Deluxe Pedicure Spa Pedicure Medical Foot Treatment Little Princess Pedicure (10 years and under) Toe Polish Change
Shampoo, Cut and Blow-Dry Style Color Enhancement Permanent Hair Color Semi Permanent Partial Foil Highlight Full Foil Highlight Full Highlight/Lowlight Face Framing Permanent Wave Thermal Hair Straightening Cold Process Hair Straightening Great Length Hair Extensions Blowdry Style With Color Without Cut Consultation & Testing
Back Facial Reduce the Signs of Aging Microdermabrasion LED Light Therapy Ultrasound Facial Chemical Peels Microlift Facial Ultra Microlift Facial Special Services Ear Coning Air Brush Tanning Ear Piercing Corporate Pamper Parties Series Packages
Hair Removal Full Face Brow Brow and Lip Spa Services Lip Bella Body Therapy Treatments Side Burns Mineral Salt Scrub Therapy Chin Body Foliation Therapy Underarm Power Recovery Therapy Half Arm Nourishing Sea Mud Therapy Full Arm Slimming Anti Cellulite Wrap Back Bella Facial Treatments Half Leg The Bella Face Treatment Full Leg Power Regeneration Treatment Bikini Medicated Clearing Treatment Environmental Control Treatment LA Bikini Brazilian Bikini Skin Brightening Treatment Le Grand Classique Escale Beaute Men’s Skin Treatment
Cosmetic Services Makeup Application Makeup Lesson Bridal Makeup Includes a trial and your wedding day makeover! False Lashes Lash and Brow Detailing Eyelash Tint Eyebrow Tint Tint both Eyelash Perm Eyelash Perm & Tint
WelLness Services Massage Relaxation Deep Tissue Reflexology Hot Stone Prenatal
Where Pets & Their People Meet “Our best resource for keeping our pets happy and healthy is each other.” Discount prices on all the products you love • • • •
Chat with other pet lovers on facebook Get experienced advice Share your pictures and stories Find out which pet is right for you
All pets welcome whether they have fur, fins, feathers or scales
Around Town In New England S outhern New Hampshire/ Northern Massachusetts s
Jay Schadler, 82 Fleet Street: pages 2-7 Meet artist, photographer and Emmy Award winning journalist Jay Schadler and discover a thrilling world behind his lens.
The Provident Bank, 5 Daniel Street: pages 8-11 One bank’s story of commitment to the community, its clients and the region.
Runner’s Alley, 104 Congress Street: pages 12-13 Step into the running world and learn how Jeanine Sylvester has succeeded in supporting and connecting with people throughout the Seacoast.
A team that has built its success based on old-fashioned values, dedication to their clients and access to stunning locations and properties.
Great Island Realty, 40 Pleasant Street: pages 14-17
North Church, 2 Congress Street: pages 18-21 Discover this 1855 landmark and learn about its history, architecture, and the outpouring of community support that has graced it.
Rudi’s Restaurant, 20 High Street: pages 22-25 A fine culinary establishment bounding with downtown charm and uptown polish.
DeStefano Architects, 23 High Street: pages 32-35 Detailed Design, Simply Stated – a concept that Lisa DeStefano and her team are masters at achieving, all while fitting the pieces of the puzzle together.
Local Shops: Blue Grasshopper, 10 Commercial Alley: pages 36-37 Ireland on the Square, 6 Market Square: pages 38-39 Stiletto Shoes, 28 Deer Street: pages 42-43 Federal Cigar, 22 Ladd Street: pages 46-47 Hazel Boutique, 7 Commercial Alley: pages 48-49 Wear House, 74 Congress Street: pages 54-55
Also in This Issue: Boynton Waldron Doleac Woodman & Scott, P.A. – pages 26-28 Attorneys Phil Pettis & Christine Casa – pages 29-31 Discovered Around Town – pages 40-41 People Who Love What They Do – pages 44-45 Scott Ruffner, tvprecords.com – pages 50-51 Katherine Huang, 60 Miles in Any Direction – pages 52-53
Around Town In New England Our Creative Team Founder & Publisher Elizabeth Souza firstname.lastname@example.org Advertising Sales email@example.com Production/Design Samray Design samraydesign.com firstname.lastname@example.org Jennifer Ricci, Designer Production Assistant Linda Russell Photographer Adrien Bisson Edward Duguay Editor Kate Wen
Contributing Writers Deborah Chiaravalloti William Courtney Anna Frankenfield Eric Gregoire Barbara Leech Paula Ricci Kate Wen Contact Us: Around Town In New England Magazine is a community magazine. We want to hear what you have to say and what you would like to see. Please email us at email@example.com for the following: • Ad Placement/Specs/Pricing • Article Suggestions - to recommend a community - to suggest a topic or story • Comments/Feedback
To Be Placed On Our Mailing List: If you would like to receive a full year of Around Town In New England Magazine please visit our website at atnemagazine. com/About-Us-Contact-Us-Mailing-List and follow the PayPal link. Around Town In New England Magazine, Newburyport, Massachusetts Like us on facebook: www.facebook.com/ AroundTowninNewEnglandMagazine
From the Editor, Kate Wen
Portsmouth – Experiencing A Seaside Renaissance
When you live in a region as attractive as New England, it’s easy to take its wonders for granted. Surrounded by a wide range of beautiful destinations, historic landmarks, and cultural opportunities, it’s natural to become comfortable with the familiar while postponing exploration beyond our backyards. With Portsmouth just a stone’s throw away for many, it is not to be overlooked or delayed. Portsmouth’s ongoing renaissance has done nothing but enhance the town’s longstanding appeal. Whether it’s a traveler from elsewhere in New England wanting to explore the religious and cultural richness of North Church, an investor searching for prime residential or commercial real estate with Great Island Realty, or a gallery patron admiring Jay Schadler’s
keen eye and art, Portsmouth has something for everyone. This is a seaside community, bounding with charm, which stems in part from the ever-present brick architecture. Complementing such a visibly rich history has been a fresh, urban sophistication and vibe that have permeated the town. Rudi’s Portsmouth is the destination for cool jazz, a smooth cocktail, and an uptown dining experience. Scott Ruffner and his team at TVP Records are also adding an important cultural element and perspective, while they diligently promote regional musical talent. Here is a town vibrant with independence, history, and surprises. It is hard not to be inspired by the breadth of experiences to be found here. Step out of the familiar and into a town filled with energy, diversity,
culture, and sophistication. Doing so will surely wet your appetite for more as you explore New Hampshire’s window on the Atlantic, or, if you face the other way, the doorway to New England’s interior. As Mark Twain said, “Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do, so throw off the bowlines, sail away from safe harbor, catch the trade winds in your sails. Explore, Dream, Discover.” Step beyond your comfort zone and experience everything great that life has to offer. Portsmouth is a wonderful place to start your journey. Kate Wen, Editor
ATNE Magazine • Portsmouth, NH 2013 • page 1
Jay Schadler: The Man and Artist of Today
Uncovering the mystery behind the lens.
It was a rainy Friday on Portsmouth’s Fleet Street, and I sought refuge from the downpour in Jay Schadler’s intimate art studio and gallery. There, I discovered a proprietor who is also an explorer and artist, one heavily influenced by family, memory, fantasy, history and mystery. It is a story worth telling here. Descended from Midwestern stock, Schadler is proud and grateful for his successful 36-year career in both journalism (two Emmy Awards) and mixed media photography. Ultimately, though, what drives Jay is his down-home exuberance for life – qualities that have transformed him into the man and artist he is today. With a “carpe diem” philosophy, Schadler’s knack for seizing opportunities has long been at the heart of his daily routine and is therefore central to his life story. Such an outlook also explains why Jay has spent a large part of his life living his passion -- discovering, developing, and telling stories through various media. When asked, Mr. Schadler credits his grandfather, Pop, with helping spark his enthusiasm for exploration and discovery. Growing up in a bucolic Michigan town on the shores of Lake Michigan, Jay learned to view the world through various lenses. He explains that Pop intentionally worked the graveyard shift at a laundry so that the bulk of his day would be free to spend as he truly wanted – exploring and learning. When asked how his
ATNE Magazine • Portsmouth, NH 2013 • page 2
By Kate Wen
interest in art arose, Schadler recalls a childhood spent creating art with his grandfather. With this foundation, sketching and painting became part of his own life as it had for his beloved grandfather. So, what has molded Jay Schadler into today’s storyteller and artist are the special memories and influences of Pop (Louis Ueck). His Norman Rockwell-like flashbacks of days spent relishing a piece of the local cherry pie or scaling the mountainous Lake Michigan sand dunes so admired by Ernest Hemmingway and Bruce Cotton can’t be denied. Similar to Pop, Hemingway’s father’s motto was “a good life is an active life.” Perhaps also there has been the excitement of covering fast-breaking news stories in sometimes exotic, always unpredictable situations. Whatever the case, Schadler believes that “intelligence is deeply tied to memory and deep memory is why things become archetypal and classic.” Much of his photography and art reflects this notion, with certain images, colors, subjects or settings evoking personal memories for so many viewers. With Jay’s ability to connect emotions and memory, he has developed a strong following among people drawn to his stories and art. In life and work, Schadler says, “I am always trying to get back to a childlike vision, and the freedom of a child. They aren’t restrained by anything.” Similarly, he believes that, “there is a touch of fantasy in everything.” Jay explains that
ATNE Magazine • Portsmouth, NH 2013 • page 3
through photography he is trying to “build a story through each piece, but it’s an unfinished one and it’s up to the viewer to complete the story” with whatever he or she brings to the image. With a personal motto of, “every story tells a picture,” Schadler’s news stories have inspired a multitude of his photographs. His intimate yet progressive, multimedia studio houses many of his creations, and from them one sees that Schadler’s work is comprised of what he calls an “unbelievably eclectic selection and a range that is so wild.” With the studio displaying a quiet explosion of color, subject matter, and uses of media, this scene on Fleet Street is emblematic of his varied interests and passions. Jay Schadler’s artistic approach has been described as a modern, mixed-media one, incorporating and utilizing photography, watercolor, pastels, colored pencil and the creative enhancements made possible through Photoshop. He explains, “I want to use these tools and be so adept at using them that they become invisible.” He continues, “there’s a lot that you’ll see in the work that you’ll never know was manipulated. I use tools like Photoshop to make art more compelling and beautiful. As I’ve employed more technology, my imagery has become simpler by using techniques like low-level light, such as at dusk and in fog.”
ATNE Magazine • Portsmouth, NH 2013 • page 4
He continues, “today is a renaissance for photography. We are walking around with the most sophisticated technology with our lap tops.” With an appreciation for his freedom and time, both as a journalist and an artist, Jay is finding himself more and more at home in his studio. There, as he says, he’s a “one man band… rising and falling on precisely what I do.” And that’s the way he likes it. Considering himself to have always been a rogue as a journalist at ABC-TV, having asked for and received freedom, he is grateful for the flexibility it has afforded him. That said, he seems to be leaning more towards his art these days. As Jay points out, it is important to him that the images he displays are his and he can do with them completely as he wants. In contrast, “TV is massively collaborative, with so many personalities that have to have their say in the product.” With that, Schadler admits that he will probably always need to incorporate both areas into his life, as each fuels a part of who he is. When it comes to art, though, Jay feels that “there is something special when people walk out with a piece of art – it’s going to have time to be in the family.” He says, “I am surprised by how happy I can make people with my art and how happy that makes me. With TV, it is only temporary.”
Part of Jay Schadler’s personal story, is a tale of transplanting himself from Atlanta to historic coastal New England. While covering a beat in 1985 on teenagers who were living in the Boston area, he found himself standing before an ancient church in Quincy. Drawn to the architecture, and having always had an affinity for history, Jay decided to explore the church’s interior. Doing what he does best, he chatted up the janitor. To his surprise, Schadler was soon in the basement with the proud
janitor, standing before a family crypt holding the remains of Presidents John Adams, John Quincy Adams, and their wives. The church is known as the United First Parish Church. It was from this epiphany in Quincy, that Jay realized he wanted to be living in an area brimming with history. He asked to be transferred to ABC’s Boston bureau, and relocated in 1986 from Atlanta. With a related yearning to return to life near the water, he slowly moved up the coast, to Dover, New Hampshire
ATNE Magazine • Portsmouth, NH 2013 • page 5
where he lives with wife, Jorden. Sharing a passion for history, they are building their own high-level, Early American reproduction home, situated amongst the meadows of coastal Dover. When asked what makes a good story and a good story teller, Jay says, “two things: the ability to reach back to a time that viewers can connect with. This is memory. The other element is mystery, which is at the heart of human existence.” His best example of mystery in his television work is his hitchhiking series, “Looking for America” where, as Jay says, “I discovered how every soul I met was carrying a heavy load and yet carrying on.” The best example in his art is a piece titled, “Midnight on the Marsh,” which through the use of color, technique, and subject matter is swirling with mystery. Jay explains, “the mystery in my art is the same element that is inside me. My best pieces are created when I can bring that strangeness and beauty that’s inside, back into the visual world.” With so many of Schadler’s pieces laced with elements of mystery, it is this idea of memory that one could say has personally come full circle for him. Since a child, he dreamt of having his own shop and stoop to sweep. While on a trip to Spain, he photographed a scene that struck him as timeless – a shopkeeper sweeping his stoop. “Sweeperman,” as he titled the photo, now hangs in Schadler’s studio-gallery, an evocative example of his use of mixed media art. As Jay says, he also considers it to be emblematic of himself and his dream. Now living that dream, at least for part of his time, Schadler continues to push himself and his art to the edge of his creative capabilities. He does so while keeping his antenna tuned for life’s next opportunities. Carpe diem in Portsmouth!
“I am surprised by how happy
ATNE Magazine • Portsmouth, NH 2013 • page 16
Jay Schadler Studio & Gallery 82 Fleet Street, Portsmouth, NH 03801 603-531-9998 • email: firstname.lastname@example.org jayschadler.com
I can make people with my art and how happy that makes me.”
ATNE Magazine • Portsmouth, NH 2013 • page 7
TheProvidentBank.com 21 Daniel St, Portsmouth, NH 03801 603-431-1144
Living, Working and Playing in Portsmouth It’s All in a Day’s Work at The Provident Bank
By Deborah Chiaravalloti
Whether or not you are interested in banking, this story will be of interest to you. It’s the story of a bank that was chartered more than 180 years ago with customer service as its reason for being. That’s right - before the rise and fall of customer service on the retail front, and the days when representatives could chat with you online, this bank was established with the core mission of serving its clients. This is the story of The Provident Bank. The Provident is a mutual bank, and that matters because of its unique mission. Mutual banks were created to be perpetually in service to the communities in which they are located and to promote savings among their members. Perpetually? As in “forever-
Branches: • 5 Market St, Amesbury, MA 978-834-8555 • 1 Haverhill Rd, Amesbury, MA 978-388-9913 • 66 Storey Avenue, Newburyport, MA 978-465-6554 • One Provident Way – Rts. 1 & 107 Seabrook, NH 603-474-7300 • 95 Portsmouth Avenue, Exeter, NH 603-778-1006 • 321 Lafayette Road, Hampton, NH 603-758-6323
From left to right: Dave Mansfield, CEO Stephanie Santos, AVP Commercial Lending Steve Scott, VP Commercial Lending Tristan Shanley, Business Development Officer Nina Cutts, VP Commercial Lending Chuck Withee, President Anne Lapointe, Vice President and Chief Talent Officer Steve Smith, Portsmouth Branch Manager ATNE Magazine • Portsmouth, NH 2013 • page 8
“Our employees are involved in many of these organizations. It gives us pride and pleasure that our people are applauded for the work they do in the community.” Anne Lapointe, Vice President and Chief Talent Officer permanently-unendingly-always?” Yes! In other words, mutual banks were created with customer service as the very cornerstone of their business. The Provident’s unique ownership structure means it cannot be acquired by other banks. There are no stockholders so the bank’s “dividend” is donated to worthy non-profit organizations in the communities it serves. The Provident lives that mission every day as a bank that gets involved, gives back and helps the community thrive socially and economically. It is a bank that helps local fisherman survive amidst the vagaries of that industry and helps art programs and local non-profits stay alive.
The first U.S. mutual bank was chartered in Boston in 1816. The Provident Bank was established soon after in 1828 in Amesbury, Massachusetts. (That was just 54 years after Paul Revere rode to Portsmouth to warn that the British were coming. Who knew he rode to Portsmouth?) The Provident existed even before Portsmouth, which was incorporated as a city in 1849. Fast forward to 2013, and you will find a bank that speaks like the community, rather than Wall Street. “We have a real ‘can do-make it happen’ attitude,” says CEO Dave Mansfield. “We have made a commitment to Portsmouth and we are here for the long run. We look to grow in communities where we can make a difference and are doing that now, from Port to Port - Newburyport to Portsmouth.” “Our vision is to operate the bank in a way that sustains our local commitment,” says Anne Lapointe, Vice President and Chief Talent Officer. “That means hiring experienced, talented people who are part of the fabric of the community. It also means seeking out local people who will serve the interests of the bank. We have over 100 corporators who live here and have built businesses here, like Peter Egleston, Founder & President of Portsmouth Brewery and Smuttynose Brewing Company. Our bank directors also invest their time and talent, like Jay Gould, President of Gould Insurance and the founder of the Flatbread Company (headquartered in Hampton, NH), Portsmouth attorney John Bosen and Portsmouth architect Lisa DeStefano.” Increasingly, The Provident sees itself as a New Hampshire bank and its home for strategic growth. Four out of the bank’s ATNE Magazine • Portsmouth, NH 2013 • page 9
S. Scott Steve Scott is the most senior Provident Bank employee in New Hampshire. He has worked there longer than any other Provident employee – ten years and counting. Yet, when you hear his enthusiasm for the job, you would think he was a freshman. Steve is the Vice President of Commercial Lending at The Provident in Portsmouth. He believes that to be effective in his role, he should live and work in the same community as his customers. That is why he lives in Portsmouth. “It is very important that I understand the issues that affect the daily lives of my customers. We share the same community and I understand the ebb and flow of the local economy,” says Steve. He regularly attends public meetings and hearings at City Hall to stay current on issues that might affect the business community. “All our lenders share this philosophy and it is one of the reasons that they have been with their customers 12 times longer than the industry average.” He also can be seen at social events for local non-profits, but not because he is a society doyen. Steve goes to social events for local organizations like the New Hampshire Film Festival “because these people are my friends and neighbors.” In fact, for the past 15 years The Provident has invited the community to celebrate the work of local artists in branch lobbies in support of the arts. Scott’s family has lived in Portsmouth for 114 years. “My gosh I love this place,” he says. “I have never wanted to live anywhere else.” If you are looking for a commercial lender who truly understands where you live and work, visit Steve Scott at The Provident. You have probably seen him around town. He’s one of the few business people riding his bike to work almost every day.
ATNE Magazine • Portsmouth, NH 2013 • page 10
seven branches are in New Hampshire, as well as two lending offices, and over 70% of the bank’s commercial loans are New Hampshire based. Chuck Withee, President and Chief Lending Officer, says other banks have to live by corporate mandates from headquarters that are in other states or countries. Not The Provident. “This isn’t about sending our corporate profits up to Toronto or to the Royal Bank of Scotland, or Spain,” says Withee. “This is our home. The money stays right here and is invested back into the community.” Withee stays in the community too. He and his family live in Hampton, New Hampshire. “We have the pulse of the region,” says Withee. “We understand the local economic trends. We know the fishermen need help. We make small loans to local businessmen and large loans to corporations. When a business owner can meet with a senior executive of the bank to talk about his financial needs, that is the essence of a local bank.” “Our customers also like that the bank is fundamentally sound so they feel really good about our fourteen consecutive quarters of maintaining the highest 5 Star rating from Bauer Financial, a national rating agency,” says Withee. When the bank looked at New Hampshire, it saw a lack of banks that specialize in community lending. The state had lost most of its community banks in the early 1990s through failure or acquisition. The Provident made a commitment to New Hampshire when it placed lending officer Steve Scott there ten years ago and then opened its first branch in 2005.
“We have made a commitment to Portsmouth and we are here for the long run.We look to grow in communities where we can make a difference and are doing that now, from Port to Port – Newburyport to Portsmouth.” Dave Mansfield, CEO
“Our decision making for philanthropy is very local,” says Lapointe. “We understand that the Music Hall, Arts in Reach, Families First, Cross Roads House, New Heights and other non-profits need philanthropic support. They aren’t just names on an application. We know these folks and their importance to the community. Our employees are involved in many of these organizations. That’s part of what Dave Mansfield, our CEO, is talking about when he says we will sustain our commitment to Portsmouth.” There are interesting things about banking at The Provident. The bank is chartered in Massachusetts. As a result all deposits in the bank, for every customer at every branch, are insured in full. That coverage is unique to the bank. Other banks insure deposits only to a certain dollar amount, causing depositors to spread their money across several banks in order to receive 100% coverage. Not so with The Provident. Put as much money as you like in the bank because every dollar is insured. Personal banking takes on a new, heightened meaning at The Provident. Their Sundown Rule Guarantee means that the bank will respond to your question by the end of the same business day. If the bank doesn’t have the final answer, you will receive a status update. The Provident is the only community bank that is open 7 days a week at strategic locations. A bank founded in New England, that believes in the arts, supports local fisherman, and doesn’t hide its executives in an ivory tower is one that truly believes in being part of the community. When you can walk into a bank, see local works of art, meet your friends who bank there as well, and even get a lollipop, no matter what your age is, well, then The Provident is the bank for you.s
By the time you read this, Stephanie Santos will have been at The Provident Bank for all of a month. Yet, when speaking with her, she sounds as though she has worked there all her life. Stephanie is the newly appointed Assistant Vice President of Commercial Lending, based in Portsmouth, and she loves her job. “I know that it is rare these days to find a workplace culture that is centered on employee support and developing a family atmosphere, but that is what we have at The Provident,” says Stephanie. “I like knowing that I have access to the executive team when trying to develop an effective package for a customer. In fact, The Provident has a proprietary process that includes the entire lending team as being part of the lending decision, instead of the file being sent up to the “Ivory Tower” for a “yes or no” response.” It doesn’t stop there. The Provident may be one of the only banks that offer its customers direct access to Executive Management. When a loan is closed, the customer receives a card listing the cell phone numbers of the entire Executive Management Team. Stephanie services a wide range of clients and does a lot of work with small businesses and real estate companies of all sizes. When you listen to her philosophy of customer service, you understand why she fits so well into The Provident team. “I value relationships very much and I am easy to talk to,” says Stephanie. “At the beginning of a conversation with a new customer, I am usually doing most of the talking and they are listening. But by the end of the conversation, they are talking and I am listening. That is when the valuable relationship really begins.”
ATNE Magazine • Portsmouth, NH 2013 • page 11
Runner’s Alley –
Your Success is Their Success By Paula Ricci
Vincent Van Gogh once said, “Great things are done by a series of small things brought together.” This quote popped in my mind as I sat on a stone wall in Portsmouth one beautiful August afternoon chatting with Jeanine Sylvester, creator and owner of Runner’s Alley, New Hampshire’s “Only Running Only Store.” Going back almost two decades with Jeanine, I came to truly appreciate her passion for building this exceptional business. Like many of us, Jeanine found herself at a crossroads. With two small children going off to school and a husband who worked in a successful family business, she thought about what her next journey would entail. Being an avid runner, it didn’t take long for her to figure out that although there were plenty of stores selling running shoes in New Hampshire, there seemed to be a lack of those that had a genuine interest – not only in the shoes – but in the runners wearing them.
ATNE Magazine • Portsmouth, NH • page 12
After significant research, which included a temporary work assignment at a running store in Denver, (a business that was doing exactly what she hoped to do), fate opened the door to a great opportunity along with an amazing location in the heart of Portsmouth, where Jeanine opened her first Runner’s Alley, 17 years ago. As a new runner, I can say the sport can be a bit intimidating. I have often avoided walking into a runner’s shoe store for fear of being judged for not having the perfect runner’s image. This was not the case at Runner’s Alley. Although Jeanine was expecting me, her staff had no idea who I was when I walked in the door. They welcomed me, were friendly and ready to help with any of my running needs. “I wanted to create a place where anyone could come in and feel comfortable,” says Jeanine. Following our interview, one staff member spent over an hour fitting me in new shoes. He listened
“I wanted to create a place where anyone could come in and feel comfortable.” to my needs and concerns and was extremely patient, allowing me to try on several pairs of shoes until we got it just right. All staff go through an extensive six-month training program to assure they’re knowledgeable about the products and the service expectations. Being a part of the community is high on Jeanine’s priority list. She organizes running training groups and participates in local races and fundraisers. For her, it’s not a matter of selling a pair of shoes and waiting for the next customer to come in. It’s about getting in front of her customers, encouraging them to be the best they can, and supporting them through the process. “People need support and accountability. It’s so important to get them out there and keep them out there. I can’t tell you how many times I’ve run across the finish line with beginner runners. People come back and share their success stories. It’s very rewarding,” says Jeanine. Whether you’re a beginner or have been running for years, Jeanine is always interested in who you are, your challenges and your successes. Runner’s Alley has opened two additional New Hampshire stores in Manchester and Nashua. She certainly has a busy schedule, but there’s no doubt in my mind that if you’re interested in running, she’ll drop what she’s doing to chat with you. Her passion shines through with every word and her energy and exuberance is highly contagious. Van Gogh had it right, great things are done by a series of small things coming together. Jeanine certainly has proven that to be true. For her, it’s not about being the biggest, but rather about having a presence in the community that genuinely adds value and makes a difference. She has certainly accomplished that and, I’m sure, will continue to do so for years to come.
Runner’s Alley Owner: Jeanine Sylvester email@example.com runnersalley.com
36 Hanover Street Manchester, NH 03101 603-606-6949
104 Congress Street Portsmouth, NH 03801 603-430-1212
4 Coliseum Avenue Nashua, NH 03063 603.598-1500 ATNE Magazine • Portsmouth, NH • page 13
on New Hampshire’s Beautiful (and only)
Archipelago By Deborah Chiaravalloti
Most New England towns are interesting because of their history rather than their geography but New Castle, New Hampshire is an exception. It has both an interesting history and a fascinating geography, important to this story. New Castle was originally a parish of Portsmouth, until it was incorporated in 1693. New Castle is New Hampshire’s smallest town, and the only one located entirely on islands. In fact, geographically speaking it is an archipelago made up of one main island, Great Island, and several smaller islands that sit in the middle of the Piscataqua River and the Atlantic Ocean. New Castle’s square mileage is 65 percent water and 35 percent land! The town’s approximately 500 homes sit on only eight-tenths of a mile
ATNE Magazine • Portsmouth, NH 2013 • page 14
(512 acres of land), an area smaller than the Pentagon. New Castle is densely populated, but the 968 people who live there rarely move from town, preferring instead to buy and sell within the confines of their beautiful island. This is where our story begins – with the buying and selling of beautiful, upscale, expensive, and highly desirable residential properties in New Castle. Great Island Realty specializes in those properties, and regularly sells homes in New Castle and other upscale communities in the surrounding Portsmouth area that range in price from $1 million all the way up to $7.6 million, for a private Island in Portsmouth and $7.9 million for 25 acre estate in Dover, NH.
Owners and brokers, Margaret Pesce and Janet Sylvester opened Grand Island Realty in 2008 because they believed that a company built on teamwork, a strong work ethic and a philosophy of service to the community would succeed. They were right. Despite opening the doors when the real estate market was “in the tank,” Margaret and Janet have built a company that develops long term relationships with their clients, and who consequently return time and again. Their office on Pleasant Street in Portsmouth is sunny and friendly, reflecting their approach to their business. “We are continuously trying to find ways that we can bring value to the process, to determine and meet our client’s needs.” In addition, we work night and day,” says Janet. “As the owners of Great Island Realty, we feel we should be ATNE Magazine • Portsmouth, NH 2013 • page 15
A Few Tidbits About
New Castle/Portsmouth History
• In 1774 Paul Revere rode to Portsmouth warning that the British were coming with warships to subdue the port. • New Castle is the sight of Fort William and Mary and one of the first acts of the American Revolution. On December 14, 1774, colonists arrived at midnight, waded ashore and climbed over the fort’s wall. They took the fort and 100 barrels of gunpowder that were used at the 1775 Battle of Bunker Hill. • In 1874 the Hotel Wentworth was built in New Castle. After early financial difficulties it was purchased and elaborately refurbished by Portsmouth alemaker and hotelier, Frank Jones. • When President Theodore Roosevelt mediated the 1905 Treaty of Portsmouth to end the Russo-Japanese War, envoys from both countries stayed at the Wentworth by the Sea Hotel and ferried over to the Portsmouth Naval Shipyard for negotiations. • The stately brick Federalist stores and townhouses in Portsmouth’s downtown were built after devastating 19thcentury fires. The worst was in 1813 when 244 buildings burned. A fire district was created that required all new buildings within its boundaries to be built of brick with slate roofs, creating the downtown’s distinctive appearance. Sources: US Census Bureau 2010, Wikipedia
“The real job is much more than buying and selling houses; it’s dealing with the emotional process of helping our clients find the right place to call home.” available 24/7. When clients or potential buyers call our office, it connects directly to our cell phones so they can reach us. On the rare occasion when we can’t pick up, we typically call back within the hour.” Margaret and Janet have been friends since they were 14 years old and it shows. They joke that together they are the perfect blend to comprise one, all encompassing realtor. While Margaret is laid back, with a quiet and nurturing air about her, Janet is high-octane and energetic. “Our differences help to create balanced decisions for our company and our clients,” says Janet. “We match our personalities to the client, and find the best fit.” Janet likes the chase, getting the listing and negotiating the sale. Clients that are type A, hard charging, business professionals, accustomed to aggressive negotiation typically will end up working with Janet. Margaret likes exploring the homes, putting clients at ease and helping them through the various details and emotions of selling and buying real estate. Someone who is nervous, worried and emotional about the transaction finds Margaret’s low key approach very appealing. “Sometimes the negotiations are difficult because of the separation anxiety -- selling the home that the children grew up in, or knowing that it involves an out of state move,” says Margaret. “Rarely is it just the sale of a property. It is most always a change in one’s life, which can make it very emotional and difficult.” Together Margaret and Janet provide buyers and sellers with guidance and professional expertise. “We have a sense for what is right for our clients,” says Janet. “We truly care about helping them to make the right choices. There are so many factors involved in a purchase or sale. It’s our job to make sure our clients are aware of all of those factors as well as any
future ramifications of whatever final decisions they make. The majority of our clients end up becoming good friends.” Margaret added that, “We believe this job is much more than just showing houses and putting up for sale signs. The real job is much more than buying and selling houses; it’s dealing with the emotional process of helping our clients find the right place to call home.” Margaret and Janet build relationships with everyone; their clients, colleagues, and employees. It’s part of their philosophy of doing business and a mindset that you don’t see every day. Here is how Margaret and Janet describe their work philosophy:
• A fun, down to earth work ethic…loving what you do every day! • A kind and generous approach to business based on the idea that you have to “give to get” and charity is a must. • An office filled with positive energy where employees “put each other first” and facilitate a team atmosphere…something you don’t always find in real estate. • On top of that, they both constantly strive to put each other first, a perfect example is the one parking spot for both co-owners, and they always leave it open for the other! It’s an interesting place, this town of Portsmouth. Not only does it have an interesting history, (please see sidebar), a fascinating archipelago called New Castle, and beautiful homes, it is also home to a remarkable team of realtors at Great Island Realty who are dedicated to their clients, their beautiful seaside towns and an old fashioned way of doing business.
Contact information: 40 Pleasant St, Portsmouth, NH Phone: 603-433-3350 Fax: 603-590-8902 greatislandrealty.com MARGARET PESCE, Owner/Broker Cell: 603-340-1042 firstname.lastname@example.org JANET SYLVESTER, Owner/Broker Cell: 603-234-9869 email@example.com
ATNE Magazine • Portsmouth, NH 2013 • page 17
Portsmouth’s North Church
2 Congress St., Portsmouth, NH 603-436-9109 northchurchportsmouth.org
A living landmark and place of community
By Kate Wen
Approaching downtown Portsmouth, it is impossible not to be drawn to the city’s jewel – the historic North Church. Situated in the heart of Market Square on the corner of Congress and Pleasant Streets, the church is one of the city’s true landmarks with its steeple rising to a height of 190 feet. Dating back to 1855, the current church building has long provided unity and strength for the surrounding New Hampshire-Maine seacoast community. Now considered a historic landmark, a haven, and a beloved gathering spot for all, the church has established its place in the town, while attracting visitors from near and far. This is a story of not only a religious building but of history, dedication, and preservation. North Church is, of course, primarily a house of worship, a spiritual home to 300 members of the United Church of Christ, a Protestant denomination. But the structure and the warmth it radiates also serves secular purposes valued by residents of the area. One senses that with North Church there are no strangers. “There is something for everyone here,” Rev. Dawn Shippee, North Church’s Pastor, believes, and so sees her church as a cherished part of the community’s fabric, with its doors open wide to the people of coastal New Hampshire and Maine. Community is at the heart of North Church. Portsmouth has been experiencing a renaissance over the last twenty years that has transformed it from a sleepy coastal town to one of New England’s more vibrant destinations. The town and its assets have flourished. With time, Portsmouth has not only experienced an explosion in the food world, but has also seen an influx of artists taking up permanent residence.
ATNE Magazine • Portsmouth, NH 2013 • page 18
One of the wonderful by-products of this renaissance is a major revival and refurbishment of the stock of historic buildings scattered throughout this waterside town. In 2007, North Church underwent an extensive restoration process. Thanks to the combined efforts of townspeople and the church’s own congregation, a total of $1.5 million was raised to restore the building, including its façade and the church’s landmark steeple. The depth of this support revealed just how deeply connected people are to this icon of Portsmouth history. It was while chatting with a small group of people (church members and non-members) committed to the building’s welfare that I realized the extent of this attachment. One member of the group, Mary Carey Foley, explained that, “many people took it for granted that the building would always be here. However, back in 2005, it became apparent to the community that the church building and steeple were in need of an overhaul. People began to take an interest in it because they didn’t want to lose it.” Pastor Shippee elaborated: “it became a real community project given that the church building had always been a constant fixture.” With this spark of interest as a catalyst, an organization styled the Market Square Steeple Fund (MSSF) sprang up, and a capital campaign launched. As Phil Pettis, Trustee and President of MSSF, explained, MSSF was set up “with bylaws that ensure the ongoing maintenance of the building and its steeple, so there is no question of where the money is coming from or how it is to be used.” Consequently, as a collaborative effort, the campaign proved to be a success, with the community raising $1 million and the congregation providing $500,000.
Restoring the church building and steeple to their original beauty has been recognized as architecturally successful, with MSSF being awarded the Preservation Achievement Award in 2007. With such recognition, it is understandable that so many in the community are passionate about not letting this shining star’s light grow dim. Market Square has enjoyed the illumination of the city’s clock within the steeple for a long time, and there are those whose objective is to see that this familiar glow continues. In 2006, during the reconstruction effort, the partially renovated steeple crashed into the street during a wild tropical storm. Even in that uncertain moment, there arose a positive by-product in the form of an infectious determination to continue the refurbishment full steam. As Betty Gilman, a North Church Member and MSSF Trustee, said, “when the spire landed in the square, there was a realization that this could happen again at any time. The community truly realized then how the city’s landscape could be affected without the steeple.” Restoring the steeple and the building became that much more important. As I listened to the conversation, at this informal gathering of friends, parishioners and supporters, I was drawn to the church’s historic interior. Thanks to the renovation project, the ornate stained glass windows, once covered in a “reveal,” now allow sunlight to stream in. The pews were moved revealing a stunning shiplap wood floor that was polished, and now accentuates the freshly painted sanctuary walls and trim. Just as my time with the group was coming to a close, two members invited me to climb the stairs of the steeple’s interior. What followed was for me an unexpected adventure. Ever been in a church steeple? Upon entering the edifice, the passageway dramatically narrowed and steepened. At each platform on the way up, I paused and admired the structure’s historic wood bones, high above the sanctuary. I had entered a time machine and been transported to a different era. As I continued the ascent, the church’s physical scope
and its importance were apparent. Reaching a look-out point just below the tower clock, I felt like a small character out of a Dickens novel. Peering out the window, overlooking the vast expanse of European-styled rooftops and chimneys, I experienced historic Portsmouth, if not Victorian London. Just when I thought we had reached the top, there was another flight of stairs. Gingerly, I made my way and was pleased to find myself next to the clock’s machinery – a real antique. In that moment I felt a rush. It was 2013, and I was in a building brimming with history, respect, love, and unity, preserved for over a century and a half. This is part of Portsmouth’s historical landscape. It was also clear that a half-decade has passed since this beacon’s last
makeover, and such landmarks do not survive automatically and without maintenance in this climate. Given the church’s use as a busy gathering place for worship, social events, and holiday celebrations (welcoming many visitors) there is a need for continued support, both financial and physical, to ensure that monuments like North Church remain part of the fabric of our society as spectacular landmarks. Just as the belfry of the Old North Church in Boston played a prominent signaling role in the beginning of the American Revolution, Portsmouth’s North Church continues as a symbol of the city’s renaissance while remaining a living landmark for coastal New Hampshire and southern Maine. s
MSSF Board Members • Phil Pettis • Jay Gibson • Mary Carey Foley • Jameson French • Pastor Dawn Shippee MSSF Board Members Not Pictured: • Peter Torrey • Betty Gilman • Peter Kinner
The Sublime Sophist icat ion By Deborah Chiaravalloti
of Rudi’s Port smout h
When the New York Times and the Washington Post praise Portsmouth in their respective travel sections, you know it must be quite a place. When the Times says “Portsmouth is blessed with an absurd selection of restaurants…” you know it must be a competitive culinary landscape. When you hear a customer say “…think of a vibrant bar, bistro food, background jazz and just the right vibe over splendid drinks,” you know they must be talking about Rudi’s Portsmouth. ATNE Magazine • Portsmouth, NH 2013 • page 22
Owners Brook Gassner and Keith Prince describe Rudi’s as a restaurant with a charismatic atmosphere that serves up an eclectic mix of “downtown charm and uptown polish.” It most certainly does. The interior is classic, sophisticated and modern. The wine bar is cozy, charming and irresistible. Rudi’s Portsmouth opened in 2008 in the space formerly occupied by the stalwart The Metro, a well-known and well-respected restaurant that was open for 30 years. For some, that might feel like daunting shoes to fill. Not for Brook. She has created a restaurant that is confident in its niche and charismatic in its presentation. Rudi’s Portsmouth is the 2013 winner of a Certificate of Excellence from Trip Advisor and past winner of the
and Downt own Beat Best of Taste of the Seacoast award and Open Table’s Diners Choice Award. The restaurant is also the winner of the Portsmouth Cocktail Competition, for its PINK GRAPEFRUITINI, an impossibly delicious mixture of Finlandia Grapefruit vodka, Patron Cintronge liquer, pineapple and cranberry juices topped with a champagne floater. The accolades are nice, but it’s the food that will make you a believer. Brook’s favorite dish is one of their all-time standards, the Seared Scallops over Penne Mac & Cheese made with Asiago, Gruyere and Goat cheeses. The dish is served at lunch and dinner and it wowed a customer enough to write an online review about it saying, “The food was so incredibly awesome. We got the Mac & Cheese and it was utterly delicious.”
“About 75% of our business is from local, repeat customers,” says Brook, “and we like that. When a customer comes in for the first time, it’s up to us to serve them graciously with well-informed staff who can speak to the food and its preparation. Then we have to fulfill the customer’s expectations with exquisitely prepared food. If we do all that right, we will be fortunate enough for that customer to return again and again.” Every season brings new dishes, created by Chef Matt Kline. This fall he added a warm artichoke salad and a Fig Ravioli. “We made the Fig Ravioli for a fundraising dinner,” said Keith. “People were telling us ‘You better put this on the menu!,’ so we did!” “As far as I am concerned, Matt dropped from heaven,” says Brook. “He grew up in various kitchens in Montreal ATNE Magazine • Portsmouth, NH 2013 • page 23
Rudi’s – restaurant with a charismatic atmosphere that serves up an eclectic mix of “downtown charm and uptown polish.” and his passion for food ranges from French cuisine to Southern home cooking. He creates the menu and the innovative, seasonal dishes that our customers look forward to.” Last year Brook and Keith had the opportunity to purchase an adjoining store. They took advantage of the opportunity to open Rudi’s Portsmouth Wine Bar. Thirty-four wines are available by the glass and 60 wines can be purchased by the bottle. The collection expands even more when seasonal specials are presented throughout the year. The entire staff undergoes wine training, wine tastings and education about wine decanting. They can easily make informed recommendations to guests. “My favorite wines for winter are a California Cabernet and a Pinot Noir,” says Keith. “We also carry French, Australian, South African and Californian wines. It’s a marvelous selection and our customers tell us the wine bar has a very cosmopolitan vibe to it.” Well said, because the restaurant as a whole is quite cosmopolitan. Besides the great menu, the expansive wine list, and the classic modern décor, there is music five nights a week. Local musicians entertain on weeknights and a Jazz Brunch is held every Sunday. Once again, the customer is always right, “Four of us greatly enjoyed the Sunday Jazz Brunch at Rudi’s. The atmosphere was laid back, the jazz duo, bass and guitar were superb, and the food was well prepared and nicely served.” Portsmouth may very well be “blessed with an absurd selection of restaurants” as the New York Times said, but Rudi’s Portsmouth has turned the absurd into the sublime, taking its place among the great restaurants of the Seacoast and inspiring diners to return time and time again, even when they come from different shores.
“Our group had a wonderful time at Rudi’s last night,” wrote one customer in an online review. “We had a few folks visiting from Norway. They were highly complementary of the food and drink, the personal service and the cozy dining room. It’s reassuring to know that we can always count on Rudi’s for a great dining experience whenever we host clients in our home town.” s
he tasty facts from Rudi’s:
Hours: Open daily from 11:30 a.m. to close. Dinner daily 4-10 p.m. Late night bar and lounge. Cost: $$ Reservations: Yes – recommended Brunch: Sundays from 11:30 a.m. to 3 p.m. with live jazz. Entertainment: Jazz piano and small groups live Thursday thru Sunday brunch. See our website for the calendar. Private Room(s): Our Private Boardroom seats up to 20 guests amid elegant surroundings. The bright, spacious Private Dining Room seats 60 to 70 dinner guests or 100 cocktail/reception guests. Handicapped Access: Yes
Rudi's Portsmouth 20 High St. Portsmouth, NH 03801 603-430-7834 rudisportsmouth.com
Open 7 days a week Lunch daily 11:30-3:00 Dinner nightly 4:00 pm to close Sunday Jazz Brunch 10:00 am – 2:00 pm
ATNE Magazine • Amesbury, MA 2013 • page 27
A Lofty Legal Legacy
Boynton, Waldron, Doleac, Woodman & Scott, P.A.
Portsmouth law firm’s local experience stretches back generations
When Jeremy R. Waldron first opened his law practice in Portsmouth in 1920, he wanted the firm to combine small-city values and big-city strengths, while staying grounded to its community through a commitment to public service. The effort proved to be quite successful. By 1925, Waldron was named New Hampshire attorney general, a post he held until 1929. Two years later, he was retained by the Granite State to argue before a master of the U.S. Supreme Court,
By Will Courtney
helping the state win a contentious border dispute with Vermont. Waldron might never have imagined the success would last through 2013 and beyond. Now the longest-tenured firm in the city and under the name Boynton, Waldron, Doleac, Woodman & Scott, P.A., the firm still holds close those principles of civic leadership and client service. Now, says partner Charles B. Doleac, the firm has an added advantage – generations of local experience and community connections that high-priced, big-city firms can’t buy.
From Left to Right Front Row: William G. Scott, Christine Woodman Casa, Susan Aileen Lowry, Charles A. Griffin Back Row: Charles B. Doleac, Christopher E. Grant, Ralph R. Woodman, Jr., Philip L. Pettis Opposite Page: Francis X. Quinn, Jr., Heather Dunion Neville
I “We have the practical wisdom you only get from experience,” Doleac says. “Our clients come from long term relationships within the community. We get a lot of cases from other lawyers and judges. We are known.” Despite the firm’s storied past, its legacy to the present is only a few generations deep. Waldron is in the present-day name of the firm, but that belongs to Jeremy’s son, Jerry, a
decorated war veteran who joined the firm in the 1940s until he retired in 1997. For decades, the younger Waldron worked alongside Wyman Boynton, an active civic leader in Portsmouth who also served as county attorney. In the 1960s and ‘70s, current partners Doleac, Ralph Woodman, Jr., and William Scott joined the firm. Each has now practiced law for more than 40 years, and they all have community volunteer resumes too long to list. The firm today is comprised of 10 full-time attorneys, a team of paralegals, state of the art legal research technology and an administrative staff that personally answers each call. Surrounded by so much local history, with the firm housed in an 1810 Federalist-style mansion at 82 Court Street, the younger attorneys can’t ignore the firm’s heritage. In the office’s conference room, oil paintings of the Waldrons watch over the matters at hand. The new blood quickly learn that they are not just serving long-time clients, but also the children and grandchildren of former clients. “They have the confidence in us to come back after their lives change and develop,” says attorney Philip Pettis, who has spent 11 years with the firm. “The firm is capable of handling a wide variety of complex cases for clients and businesses.” New clients often retain the firm for its unmatched experience and connections in the courts of New Hampshire’s Seacoast and Southern Maine. In today’s global economy, even large companies are seeing the advantages of a small-city firm with strong local relations. ATNE Magazine • Portsmouth, NH 2013 • page 27
Attorney Christine Woodman Casa, whose father has been with the firm almost since she was born, believes it is the confidence of so many of their colleagues in the legal community that gives the firm its steadfast reputation. “I think our referrals make us who we are,” she says. “We routinely get referrals from other lawyers and judges. It’s not just because some lawyer knows one of us. It’s because they see us in action, they see what we’re doing and how hard we work, and they see the results we get. We’ve done that for generations.” Pettis has found that the firm’s reputation often reaches well beyond the legal halls of New England. “In a recent case, I got a phone call from a lawyer in Los Angeles that made it very clear he’s heard of us,” Pettis says. “He called a couple of lawyers in New Hampshire and Connecticut, and said, ‘I know what you guys do and what you are capable of. You have a great reputation.’” Doleac says the firm’s longstanding, local reputation for civil litigation drives new business to the firm. We have the trial experience, knowledge of the law and courts, the skills to be able to compete against national companies, and we can do it at small-city rates.” The growth of the Portsmouth/Kittery area as a commercial hub has expanded the firm’s business client base, including those in need of legal assistance in zoning and real estate issues, where Doleac notes “connections are critical.” Today, the team Boynton, Waldron, Doleac, Woodman & Scott, P.A., handle virtually any type of legal needs of their clients -- from wills and estate plans to civil litigation, business law to family law. They do it with the same values that Jeremy Waldron started almost a century ago. Many of the attorneys are homegrown from the Seacoast area, and just like their predecessors, they all volunteer across the community. Boynton and Jerry Waldron, and Waldron’s father, wouldn’t have had it any other way, says Doleac, as he looks up at the portraits over the conference table: “The basic values of how you advocate for clients and serve the community have been consistent throughout.”
Attorneys: Charles B. Doleac, Ralph Woodman, Jr., William G. Scott, Christopher E. Grant, Francis X. Quinn, Jr., Phillip L. Pettis, Christine Woodman Casa, Heather Dunion Neville, Charles A. Griffin, Susan Aileen L Lowry. 82 Court Street, Portsmouth, N.H. • 603-319-1074 boyntonwaldron.com • nhlawfirm.com
ATNE Magazine • Portsmouth, NH 2013 • page 28
What’s in a name? The names etched on the sign in front of 82 Court Street are comprised of two former and three active partners in the 93-year-old firm. Jeremy R. Waldron, Sr. The firm’s founder in 1920, he rose to prominence in state legal circles, serving as New Hampshire attorney general. He is not, however, the Waldron on the sign. Wyman Boynton After joining the firm in the 1930s, Boynton would become Rockingham County solicitor and a dedicated civic leader in Portsmouth. He died in 1996. Jeremy “Jerry” Waldron, Jr. Upon graduating Harvard Law School, Jerry Waldron joined his father’s firm. A recipient of the Purple Heart and Bronze Star in World War II, he played a key role at home in the historic preservation of Portsmouth, including the creation of Strawberry Banke. He died in 2012. Charles B. Doleac (photo above) A member of the firm for 40 years, he has twice been named Portsmouth Citizen of the Year in 1991 and in 2005, for his public service. His work on the Portsmouth Peace Treaty with Japan earned him Japan’s Imperial Decoration, Gold Rays with Rosette, one of the country’s highest honors. Ralph R. Woodman, Jr. While working with the firm for the last four decades, Woodman has served on several local boards, both public and private. He has worked with the Chase Home for Children in Portsmouth for more than 30 years and is currently the Chairman of the Board of Trustees. William G. Scott Over his 43-year legal career, Scott has worked in the local, state and federal court systems. In Portsmouth, he has previously served as a member of the city council, president of the United Way and Chairman of the Board for the Childrens Museum of Portsmouth.
You Can Go Home Again
Attorneys Philip Pettis and Christine Woodman Casa
Young Attorneys Continue Firm’s Legacy of Service and Success
Practicing law in your hometown brings with it an added level of responsibility not to just successfully fight for people in your community, but to treat them right along the way. Doing it at the oldest law firm in the city, with connections and a reputation that stretch back nearly a century, raises the bar even higher.
To attorneys Philip Pettis and Christine Woodman Casa, working in the city where they were raised is hardly intimidating. To the contrary, they see it as an opportunity they always hoped they’d get – a chance to give back to the community that has served them so well. Though they have a combined 31 years experience practicing law, they are part of the new generation of litigators at Boynton,
Waldron, Doleac, Woodman & Scott, P.A., a firm that has built its storied reputation by taking care of generations of people in Seacoast New Hampshire and Southern Maine since 1920. As Charles Doleac, a partner says, “The concept of being a professional, as Jerry Waldron (one of the firm’s pioneers) would have probably put it, is not about doing something for someone for money, it is about truly helping people. It’s about trying to do the right thing by the client the right way.” It would not be a stretch to say that Pettis and Casa were virtually born and bred to do just that for the city of Portsmouth. Casa was raised by a lawyer; her father, Ralph Woodman, Jr., has his name on the firm’s sign. Pettis received several scholarships from the Portsmouth community to help him pay for college, including one administered by the law firm for which he now works. Both admit that practicing law in their hometown was always part of the plan. “Honestly, ever since I can remember, being a lawyer is what I have wanted to do,” Casa says. “It’s just something that always seemed to be a part of who I am.” Since she graduated from Suffolk Law School in 1997, Casa has been employed at Boynton, Waldron, Doleac, Woodman & Scott. Over that time, she has practiced in many different areas, but has developed a significant focus on family law litigation and mediation, helping people through some of the most difficult periods of their lives. Legal disputes
ATNE Magazine • Amesbury, MA 2013 • page 32
between family members force her to strike a difficult balance between offering empathetic support to her clients and proactively and aggressively advocating for them. With her client’s trust, Casa says she can then help them understand the law and their legal options while letting the client make the final decisions to achieve the best outcome for their individual situation. “It is vital that the client is well informed and takes part in the process, especially an active role in decision-making since these decisions will have a significant impact on their future. The client has to trust me on a personal and professional level. Not only is this one of, if not the most personal time in their lives, but it can be a highly intrusive process. Clients need to be completely comfortable with me and confident in my ability to advocate for them and protect their interests. This is key to maintaining a successful attorney client relationship.” Pettis says his mother identified his litigious talents at a young age with his penchant for debate. Once he chose to go to law school at Franklin Pierce Law Center, the Portsmouth High School graduate knew he’d end up back home. “This community was very good to me when I was younger,” Pettis says. “I always knew I wanted to come back here to practice.” Pettis joined the firm in 2002, and in the past decade has developed expertise in a number of areas, including civil, business and personal injury law. That said, he’s developed a particular passion for employment law,
The most important thing is you are
comfortable with your attorney.” – Christine Casa empowering individuals or small businesses that often face adversaries with much larger resources. “I really enjoy advocating for people who need a strong, experienced litigator.” Pettis has successfully handled large cases against lawyers across the country, including Chicago, Miami, Boston and Los Angeles. He also enjoys giving back to the community from which he came. As Pettis recalls, when applying to schools, one scholarship panel impressed upon him, “don’t forget where you came from.” Pettis has served as President of the Market Square Steeple Fund since 2005, and received the Volunteer of the Year Award
from the Portsmouth Chamber of Commerce in 2007 for his work with that committee. He also currently serves as co-chair of the Clipper Foundation, which raises money to fund grants for innovative teaching methods in Seacoast schools. Casa has served on several community boards in the area. She currently donates her time by serving on the Board of Directors of the Portsmouth Music & Arts Center, a non-profit community music and arts school serving children and adults in the community, with a mission to build community through the arts by providing opportunities to all people regardless of age, ability or economic status. With another nod to his forebear at Boynton, Waldron, Doleac, Woodman & Scott, P.A., Doleac again quotes Waldron when he says, “Being a part of and giving back to the community is what we are all about.” s
82 Court Street, Portsmouth, N.H. • 603-319-1074 boyntonwaldron.com • nhlawfirm.com
ATNE Magazine • Portsmouth, NH 2013 • page 31
23 High Street, Portsmouth, NH 603-431-8701 • destefanoarchitects.com
Weaving New Design Into the Historic Fabric of the Community – DeStefano Architects
It’s the juxtaposition of seemingly contradictory elements that create the perfect designs of DeStefano Architects (D/A). It’s the ability to clothe a 21st century technology company in historic brick or transform the interior of a 300 year old building into an upscale urban bar that makes the firm special. “Detailed Design, Simply Stated,” is the firm’s tagline and the concept becomes reality in every project. Evenly divided between residential and commercial projects throughout New England, D/A’s work consists of a portfolio of designs that are highly functional yet expertly detailed.
ATNE Magazine • Portsmouth, NH 2013 • page X
By Deborah Chiaravalloti
Consider the Two Ceres Street Bistro. Housed in a historic building, the owner of the bistro wanted to “go green.” In order to achieve this, D/A designed energy efficient mechanical and electrical systems to install within the 300 year old structure. The firm also sourced organic materials like cork, stone, wood, and flooring made of recycled bottles to create a warm, upscale ambiance. DeStefano Architects just completed its 100th project in the downtown business district of Portsmouth, a testament to their intuitive understanding of the community. “We know the historic fabric of the city and
we design to complement that context without It’s a bit like being the conductor of an falsely reproducing it,” states founder Lisa orchestra. D/A staff work closely with DeStefano. Their understanding of the planning boards and local code officials community comes from grassroots through approvals and inspections, and then participation, volunteering on local boards with contractors and sub-contractors in the and non-profits like Habitat for Humanity. field. Lisa explains that, “Working together DeStefano believes that “Development of allows us to meet the technical requirements a community is not stagnant and neither is of the code and the aesthetic desires of design.” She goes on to state, “Being involved property owners.” makes us aware of what is important to The same level of detail goes into people. When we take on a project, instead residential projects, the majority of which of just cranking it out we stop to ponder and are located in waterfront communities in let our creativity lead.” Massachusetts, New Hampshire and southern Does the old adage, “form follows Maine. “We listen to the client, look at the function” still hold true? “One doesn’t lead building site, and then use our talents and the other,” according to DeStefano. “It’s expertise to create a design specifically for really a circle of design. We take the desires them,” says Lisa. “It’s not our design in our of the client, add zoning and life-safety style. It’s our design for the client’s style. requirements, merge those factors together, The long relationships that we build with and create a concept that we believe meets home owners lead to future work.” the client’s requirements and aesthetics.” ATNE Magazine • Portsmouth, NH 2013 • page 33
Detailed Design, Simply Stated Lisa was born and raised in Portsmouth and wanted to open her business there. She began as the sole proprietor and has grown the firm to 12 employees, with plans to expand to 16 staff members by April of 2014. “We have a team that works well together,” she explains. “They work collaboratively, using their talents and specialty expertise to pull together a project.” Being an architect is like putting a jiigsaw puzzle together. It involves design aesthetics, engineering coordination, client requests, zoning approvals, building codes, and the requirements of local ordinances that all have to fit together. One would think that trying to successfully complete a project within that maze would be exhausting. That hasn’t been DeStefano’s experience. “Our rewards are great. Imagine, we get to create something that exists only in our mind’s eye, watch it appear on our computers and then witness the construction of it. Our work will sit in the landscape or within the urban fabric for many generations to enjoy.” That is the beauty of architecture, at least when it is imagined, created and designed by DeStefano Architects.
ATNE Magazine • Portsmouth, NH 2013 • page 34
R E A L I Z E YO U R D R E A M A N D E N J OY T H E J O U R N E Y
Comfortable, collaborative approach to design. Sincere, personalized attention.
23 High Street | Por tsmouth, NH 03801 P: 603.431.8701 | F: 603.422.8707
It all begins with your dreams
Handcrafted Dreams, Bringing Ireland to Portsmouth By Anna Frankenfield
Unearthing Treasures and Talent at the Blue Grasshopper A A small blue grasshopper proudly sits in Holly Fortier’s office. She holds it with great care in the palm of her hand as she thoughtfully shares its story with me. Her mother gave her this small decoration to remind her that even though a time would come when she couldn’t be present for Holly she would always be with her. Holly’s love for her mom permeates every nook of her store, Blue Grasshopper, which is located in Commercial Alley at the corner of Penhallow Street. From the moment you step into Blue Grasshopper, the serene charm of each item beckons you to look further at the handcrafted treasures. Owner Holly Fortier has clearly given as much thought to the selection of each product as she has the arrangement of the pieces. There’s enough to peak your curiosity, yet not too much that you are overwhelmed. The stories behind each item add special meaning, just like the grasshopper has for Holly. Blue Grasshopper offers New England made artistry including home accents, gifts, jewelry and furniture. The uniquely crafted products are reclaimed and recycled, many with a coastal theme. Fair trade gifts from regions around the world are also available. One-of-a-kind recycled aluminum sandcast serving platters are a popular item and can be used for baking, ATNE Magazine • Portsmouth, NH 2013 • page 36
By Anna Frankenfield
chilling and serving, and they never tarnish. This summer, Coastal Home magazine featured a Portsmouth property, with one of these pieces selected from Blue Grasshopper for inclusion in the home pictures. Upstairs and downstairs you’ll find furniture creatively crafted by New England artists, including an environmentalist and electrician, using reclaimed materials. Picket fences have been transformed into nautical wall hangings, wood from barns dating back to the 1700’s and 1800’s is used to frame mirrors, while live oak discovered in the Charlestown Navy Yard creates historic benches and tables. This wood dates back to the late 1800’s and is the same type of wood used to build the USS Constitution and other vessels of the Tall Ship era. Hand-made soy candles from Maine, organic cotton and silk scarves dyed with ayuverdic herbs and natural lotions all appeal to your senses. Murano glass Trollbeads originating from different regions of the world can be paired together or independently displayed on a silver bangle. Before the Blue Grasshopper, Holly managed shoe stores and worked at Margaritas Restaurant. “Like any parent, I did what I needed to do to provide for and be there for my girls,” smiled Holly. Her girls have been by her side during this
“Life is either a daring
Unexpected Inspiration The artists have also inspired a creative, artistic side in Holly and her eldest daughter Jessica. They are making candleholders with black gum wood, also known as black tupelo, native to the swamps of the south.”
adventure, uncovering their own hidden artistry and supporting their mom. Her youngest daughter, Ali, works in the store too. “Retail is a gamble. With the support of friends and family, I figured why not take a chance,” said Holly. She’s now approaching one and a half years since the store’s opening in 2012. “So often, people feel pressure to live their life in the correct order and find themselves waiting for the right moment. Life is a lesson. The order is ours to define, we need to listen, participate and take chances. So that’s what I did and I love it!” Holly’s business partner Larry Liss – a silent partner – has been Holly’s biggest advocate since before the store was born. “Larry offered me the opportunity to start a store before my mom gave me the Blue Grasshopper,” explained Holly. “He believed in me before I even knew this would be my future. He just said to let him know when I felt the time and the idea was right.” Holly is now working with Interior Designer, Sally Pawlowski, from Newburyport to introduce more reclaimed and recycled items into the store. Design services such as custom window treatments and pillows are also on the horizon as well as a monthly class offering, where individuals can learn how to repurpose their own furniture. “Life is either a daring adventure or nothing.” This notable Helen Keller quote is one of many featured on rustic model ships displayed prominently in Holly’s store. Next time you’re in Portsmouth step into the Alley, your visit to Blue Grasshopper is sure to be memorable.
adventure or nothing.”–
During the past few months, they have started another project. Using driftwood boards and seashells or other ocean treasures, they are creating coastal shell frames. “The process of creating these pieces has been calming,” shared Holly. “It’s gratifying when someone finds something they like in the store that appeals to their personal taste. It’s been a whole new experience to have them like and even buy something that both myself and my daughter have created.
Blue Grasshopper 10 Commercial Alley, Portsmouth 603-427-8979 bluegrasshoppernh.com
Handcrafted Dreams, Bringing Ireland to Portsmouth
By Barbara Leech
Sometimes the best things in life are stumbled upon, which is exactly how Paul Mackey, co-owner of Ireland on the Square in downtown Portsmouth, describes his journey from immigrant to successful business owner.
A native of Dublin, Ireland, Mackey came to America in 1996 with nothing more than a green card, six handcrafted sweaters, and a plan to try his hand at selling authentic Irish wares in the Bay State and points north. After visiting women’s clothing stores from Boston to Bar Harbor he discovered an untapped market for the unique high quality merchandise he could provide. What followed was the successful wholesale business he still operates with his partner in business and in life, Jennifer Dumas. The couple’s journey ultimately led to store ownership with the opening in June 2009 of Ireland on the Square, a specialty Irish import store nestled in the heart of Market Square. They opened a second location last October in Newburyport, Massachusetts. Never actually planning to become a store owner, Mackey feels amazed and blessed at where the road has taken him. “I fell into this business, with no more than some dreams and some quality sweaters. I remember I was looking at property listings one night in Portsmouth and I saw our location listed and I just knew this was something that would succeed,” he says. “I said to my partner, ‘This is the perfect location.’ This is what was next for us and we just did it.”
Terry O’Callaghan and Jennifer Dumas
ness is so much more personal than most.
These people are my friends!
ATNE Magazine • Portsmouth, NH 2013 • page 38
Ireland on the Square
6 Market Square • 603-319-1670
Portsmouth, he says, did not disappoint. An excellent walking city filled with many unique shops, a large population, and the culinary draw of popular restaurants, business has been all he had hoped for. “I think there are a lot of people who either have a Celtic heritage or have been to Ireland or dream of going. This is like a little bit of the Emerald Isle right here in Portsmouth. Many who come into the shop want to share with us their experiences when they went to Ireland. It takes them back to their trip and they are so happy reminiscing. We meet some really wonderful people.” What people find within the store is what Irish dreams are made of. We deal with all the top Irish manufacturers, with handcrafted sweaters, scarves, capes, and tweed caps being the top sellers, and jewelry and pottery following next on the list of customer favorites. A large selection of Guinness-inspired items holds the interest of many male shoppers, and a vast selection of candy from across the sea, tucked in the back of the shop, is where children are drawn to while their parents browse. Mackey has formed and maintained amazing friendships with those who make the products that he sells. “I know all of them personally. We get together four times a year for trade shows and I stay with them in hotels, we socialize together and if they visit Portsmouth, they stay with us at my home,” he says. “I think that is also what makes us unique. This business is so much more personal than most. These people are my friends!”
Discovered Around Town: Unique products, gifts and services from Portsmouth’s great businesses
Explore Portsmouth and you will find shops on every corner and in every historic nook and cranny. Each one is full of amazingly beautiful items. From designer shoes and hand rolled cigars to marble turtles and iconic urban photos, this town is a shopping mecca. Do you have a favorite New England product? Email us at firstname.lastname@example.org.
It’s a world of gifts, literally. This shop offers wall art made from local driftwood and fair trade belts and mirrors from Bali. You’ll find jewelry from Africa and New Hampshire soaps made from goats’ milk. Unique gifts include vegan soap, sea turtles made of 1500 year old Ecuadorian marble, products from Maine artist Jane Fraser and Popcorners, the gluten free chip. Not to be missed are the unique and multi-purposed sandcast serving platters that are tarnish free. Blue Grasshopper • 603-427-8979 10 Commercial Alley, Portsmouth, NH bluegrasshoppernh.com
Ireland on the Square
This store is an Irish dream. The owner hails from Dublin and he stocks Irish handcrafted sweaters, scarves, capes, and tweed caps that customers love. Then there is the jewelry and pottery, a large selection of Guinness-inspired items and a vast selection of candy from across the sea. Save the plane ticket. This store is filled with Ireland. Ireland on the Square • 603-319-1670 6 Market Square, Portsmouth, NH
ATNE Magazine • Portsmouth, NH 2013 • page 40
Jay Schadler Studio
Wear House • 603-373-8465 74 Congress St., Portsmouth, NH wearhouseportsmouth.com
Jay Schadler Studio • 603-531-9998 82 Fleet St., Portsmouth, NH jayschadler.com
For the fashionably thrifty, this is a thrifty fashion find! This resale boutique features hand-selected apparel and accessories. Items are neatly displayed, and easy to shop. The selection of clothing, jewelry, hats and handbags changes daily and the fun is in the hunting. The staff at Wear House will show you how to “wear” items well.
This artist makes it easy to own art. Pick a photo, a size, and order it online. His studio is filled with photographs of New England, wildlife in Kenya, faces from around the world, urban and signature studies. Custom installations of artwork as multiple panels or squares are available too. View photography that is a feast for the eyes.
A shop with its own style – asymmetrical collars, draped dresses, zipped chopper sweaters and origami skirts. The clothing is addicting, coming from thirty+ designers in Paris, New York, Los Angeles, Peru, and more. Groups of 3 or more can reserve the store for a VIP party, with cocktails and snacks included. Rich textures and authentic colors – it’s Europe for the Seacoast.
This is NYC shopping for Portsmouth. If you want wedges, flats, high heels, small heels, evening shoes, boots, handbags and accessories, this is the place. Stiletto features the Seacoast’s largest and only collection of Kate Spade shoes, bags and accessories, sunglasses by Marc Jacobs, Tory Burch handbags, shoes by Stuart Weitzman and and so much more. Stiletto Shoes • 603-436-5633 28 Deer St., Portsmouth, NH stilettoshoesonline.com
Hazel Boutique • 603-766-1780 7 Commercial Alley Portsmouth, NH hazelportsmouth.com
There are thousands of cigars, the majority priced under $10 per cigar, in this shop. The savvy owner stocks rare, limited edition, boutique and anniversary cigars. He also houses bargain cigars, pipe tobacco and the new electronic smokeless cigarette, Cloud 9 Vapor. You can join the online cigar shop club room for news, discounts and exclusive items.
Federal Cigar • 877-424-4270 22 Ladd St., Portsmouth, NH federalcigar.com
Sexy, charming, witt y or shy – your shoe await s
at St ilett o Shoes
By Deborah Chiaravalloti
You can take the girl out of New York City, but you certainly can’t take New York City out of the girl. That’s why Marlene Allen opened Stiletto Shoes. She and her husband and their then 5 year-old son moved to New Hampshire in 1988 when her husband took a new job. While Marlene was happy for the opportunity to raise her son in a beautiful place, it left her wanting in the shoe department. “I was happy my son could grow up surrounded by his friends, walking to their houses, in a relaxed, rural lifestyle,” says Marlene. “But I had to go to New York or Boston to buy my shoes. I figured if I was doing that, so were a lot of other people.” So, instead of going to the city, Marlene brought the city to Portsmouth and in 1995 Stiletto Shoes was born. “I have a New York sensibility,” says Marlene. “I was raised believing that you look a certain way when you leave the house. I believe women should look elegant, fashionable and grownup.” The shoes that Marlene stocks go a long way toward achieving that look. Stiletto Shoes is a hot bed of designers; designer shoes, designer handbags, designer sunglasses and swimwear. The complete list can be found on the Stiletto Shoes website, but Marlene says right now her customers are crazy for Tory Burch, Attilio Giusti Leombruni (AGL), Aquatalia by Marvin K, and Kate Spade. Shoes and accessories from those design houses are flying off the shelf.
ATNE Magazine • Portsmouth, NH 2013 • page 42
Marlene explains that her store has always carried 80 to 100 pairs of shoes in different styles and colors. How does a woman select the best shoe for herself? Marlene’s advice is not what you would expect. It’s not about the right heel or toe, or even the color. The most important aspect in buying great shoes is to be open minded. “You have to try on a shoe to know if it is a good fit and comfortable,” she says. “Every shoe is different and every foot is different.” When new shoes come in, Marlene tries on every pair so she will understand the fit and
comfort of the shoe. “I make sure my customers buy shoes when the styling is right and the fit is great. I have a very loyal, repeat clientele. They love my shoes, they love my advice and they trust me.” Sounds like a good thing that the city girl had to come to the country, bringing with her the most beautiful shoes in the land. In fact, she could have been the woman that Marilyn Monroe was referring to when she said, “Give a girl the right shoes, and she can conquer the world.” s
Stiletto Shoes • 28 Deer Street, Portsmouth, NH • 603-436-5633 • stilettoshoesonline.com
People Who Love M The Courage to Swim, Run and Pedal Forward
Many of you know that my baby sister was diagnoised with a brain tumor last year. It was an emotional time for our family, but most of all it was a life changing event for my sister. Not only did she have time to think during recovery, she really was able to make some decisions that would affect the rest of her life. She enjoyed going to work, but loving what she did was not on the top of her list. Well, when one day you have a headache and within a week you are having a nine-hour brain operation – it changes things. Not only did she decide it was time to look into work that made her truly happy, but she also realized that she can do anything. When I say anything, I mean anything. She has always been active and willing to do things that most people wouldn’t even think of. Living in a foreign country for ten years, traveling the world, sky diving, zip lining – she’d done them. One of the things on her bucket list was to be involved in a triathlon. She told me about this when she was recuperating at my home. I was helping her walk to the end of the street before she took another nap. Of course I said – sure, you can do that. She was on medication at the time and I thought it was best to just humor her; never mind that she hated running, couldn’t swim and was riding around town on a pink bike with a basket on the front she named LuLu. Hey – if she can get through a brain operation she could also do this.
For her, the next year was all about training. She started swim lessons, her “end of the street” walks turned into 3-mile runs, and a racing bike that had no trouble maneuvering 11.6 miles replaced Lulu. Then, finally, the day came – her first mini triathlon. The day before had been beautiful, the perfect day. Not our day… we awoke to pouring rain, thunder, lightning and a raging ocean. The race went on with some adjustments and so did my sister. Fortunately, the weather cleared but that ocean was making me nervous. Finally the officials called it – “no swim today.” Instead, they added an extra running trail. Ugh – my sister hated the running but loved the biking – why couldn’t they have chosen extra biking? Oh well, onward. She did it, smiling at every step and pedal she took, with a cheering squad that screamed louder than any other. I could not be more proud of her. I could not be more grateful. My baby sister came through a brain surgery, did a triathlon, changed her life and is now loving everything she is putting her mind to. Every day people have to make decisions on how they are going to live, how they are going to work and how they are going to do what they love. It’s not easy, but one thing I learned this past year… it’s easier than brain surgery.
James J DiResta, DPM, MPH, Dr DiResta and Associates Forrester Street Professional Building, Newburyport, MA 978-465-2122, newburyportpodiatrist.com “It’s rewarding to have chosen a profession that allows me to make a difference in a patient’s overall health and wellbeing and often times relieve them of their symptoms on their initial office visit. My practice encompasses the full spectrum of podiatry procedures – from minor foot ailments to diabetic foot complications to inpatient foot surgery at Anna Jaques Hospital. In addition to my traditional medical training in podiatric medicine and surgery, I have an additional academic degree in public health. This has afforded me the opportunity to look more broadly at patient population health, as I also address my individual patient concerns on a daily basis. After having been away from my practice last year to undergo a stem cell transplant, I have returned to my daily work – caring for patients. My love for my profession has only amplified and I truly appreciate my role in improving healthcare.”
ATNE Magazine • Portsmouth, NH 2013 • page 44
What They Do
Elizabeth Souza, Founder Around Town In New England Magazine
Anne LaPointe, Vice President, Chief Talent Officer The Provident Bank, 5 Market Street, Amesbury, MA 978-834-8555, theprovidentbank.com “In one of our core values we mention that at the Provident Bank ‘we want our people to soar.’” To achieve this goal we must hire the best people. For me, that means that our employees not only master the skills to perform the job we have hired them to do on a daily basis, but are actively taking responsibility for how far they go. My job is to help select these individuals, to provide them with the tools, the training, and coaching to reach their full career potential. In doing that, our customers win, our employees win and our organization wins! I feel very blessed to have a job in which my passion for leading people in reaching their goals is utilized. I go to work with a smile on my face every day!” Gloria Martin, InnKeeper Compass Rose Inn 5 1/2 Center Street, Newburyport, MA 978-675-6660 compassrosenewburyport.com “Sixty years old and I was still asking myself what I was going to be when I grew up! I always wanted to be an Innkeeper. A friend sent me a Craigslist posting for an Innkeeper position in Newburyport and magic happened. The Inn was beautiful, the owner was eager to see a change, and I had just made a huge shift in my life! A match made in heaven! Two and a half years later and the love affair still burns hot!”
Lisa Carter Knight Drinkwater Productions 978-375-2252 drinkwaterproductions.com “I absolutely love what I do! I started my business believing passionately in something that didn’t exist and that I believed could be created.
I created a job for myself where work and play are interchangeable on any given project. In a fast paced, high risk dining and entertainment industry I enjoy the great interaction I have with business owners, chefs and patrons. Every project is different and new challenges face me each day!”
Arthur Nirgianakis, Bella Viaggio Salons & Spas, Granite Oaks, Suite 101, 127 Rockingham Road Windham, NH • 603-898-9222, bellaviaggiowindham.com “Having worked in administration and education for Paul Mitchell Schools, I received extensive training from the industry’s top designers from around the globe! It has been extremely exciting to have worked with magazines, models, celebrities and television. The opportunities that this industry has to offer are endless! As trends, styles and fashions are continually evolving, I’m thrilled to always have something fresh and new to share with my clients. I’ve always been a firm believer that ‘team work makes the dream work’ and I’m honored to be working in a salon with the same beliefs and values. It has truly been a blessing to be working in such a rewarding industry, with clients that I love and a team of extremely talented professionals.”
ATNE Magazine • Portsmouth, NH 2013 • page 45
As They Say At Federal Cigar Stores –
“Life Is Too Short To Smoke Swill!” By Deborah Chiaravalloti
Sometimes it’s a good day when your dreams go up in smoke. It was for Rick Gadway. Eight years ago he quit his day job and opened his first Federal Cigar store. Since then the company has expanded to four New Hampshire locations (Dover, Epping, Plaistow and Portsmouth) with plans to open more. “I am proud of what we have built,” says Rick. “A place where people can meet with friends and enjoy a good cigar. You could say my dreams go up in smoke every day!” It’s not only his work, it’s his passion. Rick talks about cigars the way a sommelier talks about a fine wine; with knowledge, love and even admiration. “I’m ravenous about it,” says Rick of the cigar trade. “I care about the small family farms that make cigars for us. This isn’t big tobacco making a product full of addictive chemicals. This is a handmade product.” Federal Cigar stores stock cigars made on small farms in Nicaragua, Honduras and the Dominican Republic. “Roughly 200 different pairs of hands touch a cigar from the time the soil is tilled and the seeds planted to the time I sell it over the counter,” says Rick. “The best tobacco in the world comes from families like the
Garcias who make My Father cigars, one of the hottest brands on the market today.” It seems Americans can’t get enough. In the two years between 1992 and 1994, US consumption of cigars soared from 99 million to 125 million annually.* Rick believes this soaring popularity can be attributed to the sensory experience, and the escape a good cigar can provide. “You can walk into a cigar bar, select a great cigar, sit back and contemplate life as the flavors roll over your palette.” Today, men and women from all walks of life enjoy cigars. Federal Cigar offers at least 2000 varieties of cigars ranging from $3 to $30. “We have ten brands that sell for less than $20 per cigar and a massive number that sell for less than $10 per cigar,” explains Rick. “My favorite costs $7.50 and it is the finest tobacco.” What about Cuban cigars? Rick says all that is left today is the mystique because they aren’t available on the US market. In his estimation, the tobacco from the Southern Hemisphere is far superior. Given the aromatic cigars available at Federal Cigar, and the promise of a contemplative evening with friends, it might not be a bad thing if occasionally your evening goes up in smoke. *Cigar Aficionado
The Portsmouth store will be moving from Ladd Street to Market Street in the spring of 2014. It will be four times the size of the current store!
ATNE Magazine • Portsmouth, NH 2013 • page 46
Rick Gadway and Chad Cyr
It seems that an alternative to cigarette smoking is soaring in popularity. The Cloud 9 Vapor is a battery powered, smokeless, ashless, odorless, e-cigarette that is an alternative to tobacco and is available in 30 flavors. If you would like to explore “vaping”, visit Federal Cigar stores.
To place an order by phone, or for online order support, please call: 877-424-4270 • federalcigar.com
AT FEDERAL CIGAR
Because vaping is cooler than smoking. Why vaping is the only smart choice: Cleaner and cooler:
No smoke, ash, or odor – just clean, smooth vapor
Say good-bye to the stink:
No more smoke odor in your house, car, in your hair or on your clothes
Save a ton of money:
The yearly cost of vaping is significantly less than cigarettes – do the math!
Whether you are new to vaping or an experienced vaper and want to upgrade, we carry a full line of the best e-cigarettes and vapor devices on the market. n
Starter kits to suit your individual needs
Advanced vaping kits and customizable mods to give you the best vapor production
Full line of the most popular disposables so you can try it before you buy it
Over 30 flavors of high quality e-juice
Come in from the cold:
No more standing out in the freezing cold or rain to smoke
Everything tastes better:
Vaping doesn’t dull your taste buds – you can actually taste food!
No more nagging:
Your friends and family will stop nagging you about quitting smoking
No second-hand smoke:
Vaping does not harm those around you
You will feel so much better:
You will have more energy and be able to exercise without getting winded
Bring in in this this ad flyerand andget get$10 $10Off OFF Bring whenyou you buy buy aa personal personal vaporizer vaporizer when Available exclusively at Federal Cigar’s 4 locations: Portsmouth: Epping: Dover: Plaistow:
22 Ladd St., Portsmouth, NH | 603.436.5363 96 Calef Hwy, Epping, NH | 603.679.2447 284 Central Ave, Dover, NH | 603.742.4427 4 Plaistow Rd, Plaistow, NH | 603.378.0573
NOT FOR SALE TO MINORS: Must be 18 yrs or older to purchase, valid picture ID required.
New Hampshire’s Oldest Cigar Shop • Tax Free • 1-877-424-4270
Hazel Boutique 7 Commercial Alley • 603-766-1780 hazelportsmouth.com
Finding the perfect fit In a business with unique style
By Barbara Leech
Some of us search for years before we discover our own unique style and apply that to the perfect career. We all share a common goal of seeking work that makes us happy, fits who we are as a person, and makes us feel like we’re making a difference. Kerry LaJoie, owner of Hazel Boutique, Portsmouth’s treasure chest of unique designer fashions, is one of those people who has found that perfect fit and succeeded in making it her own. LaJoie opened Hazel Boutique in September of 2011 and though it was not something she ever planned on doing, it was an opportunity that just felt right. While the signs started to appear that owning her own boutique would be her calling, it took a while to form a solid goal of opening the store. Kerry credits Susan Hannah, of Hannah in Wellfleet, Massachusetts, for serving as a long-time mentor of fashion, having owned successful boutiques in SoHo, Connecticut, Florida and Cape Cod. LaJoie’s background is not in fashion design; far from it, actually. When she graduated from the University of New Hampshire in 2008 with a degree in political science, LaJoie admits she had no clue where her career path would lead. In fact, the path remained unclear for a few years. “After college, my plan was to work with environmental non-profits, but the timing of my entering the job market and the economy left me a little lost. I decided to travel and explore for a couple of years, uncertain what I would end up doing,” she says. “Then it just felt like it was time to do something. I had always loved to work with people and I loved the unique style I found in Susan’s stores,” she says. “An actual plan to open a store began to form in my mind. I always encouraged Susan to open a boutique in Portsmouth, but I thought if she didn’t do it, maybe I should.” So LaJoie, who was living in South Lake Tahoe, CA at the time, moved back to the Seacoast and began looking for retail space for her own boutique. She admits the right location appeared out of nowhere and much faster than she anticipated.
ATNE Magazine • Portsmouth, NH 2013 • page 48
“I planned on opening at the start of the busy summer season, yet I saw this location was available and I thought, ‘This is it.’ It wouldn’t be there for me if I waited so, I leaped at the opportunity,” she says. “I remember driving home after signing the lease and thinking, ‘Oh, what have I gotten myself into?’ I was nervous, but something about it just felt right.”
Right it turned out to be, with that first holiday shopping season showing her just how successful Hazel Boutique could be. Fast forward two years and LaJoie says today she has found the happiness she always wanted by owning this business. “I love and know so many of my regular customers. There is so much satisfaction in helping them feel beautiful and finding just the right thing to wear.” Hazel Boutique is filled with the styles of more than 50 top designers. LaJoie and Hannah visit New York together several times each year to find just the right look for their individual boutiques. What she brings home are unique fashions that appeal to her, which she describes as funky and artsy, but highly “wearable,” meaning they are perfect for work and everyday wear. From just the right sweater, tunic or accessory, her goal is to make each customer excited with their fashion purchase.
“I love to hear shoppers talking as they notice the quality or the cut of a piece of clothing in my boutique,” she says. “I don’t want what I offer to be like anyone else in town. I try and keep it fresh with one new designer from every show I attend and then bring their unique style back to Portsmouth.”
ATNE Magazine • Amesbury, MA 2013 • page 49
Photograph courtesy of Lorenzo Vigi
Music Producer Carving Out a Local Niche
ATNE Magazine • Portsmouth,NH 2013 • page x
.com – Scott Ruffner, Music Producer T
The Man Behind TVP Records – Local Is As Local Does. To try to put into words what Scott Ruffner is doing with TVP Records is to remove the rhythm and motion from a man on a mission. Scott is a songwriter, producer, DJ, and musical performer with 20 years experience in the business, working out of Minneapolis, New York City and Boston. Since returning to the Seacoast five years ago, his mission has been to make the regional recording arts industry the “go-to” music source for the 21st century. “Instead of just importing known artists from outside the region, we need to develop successful, local artists to export to the world at large,” says Scott. “A tremendous amount of money goes to arts and entertainment non-profits that use their resources to bring in national acts, but they offer minimal opportunity to the talent in their own backyard.” How does one legitimize local musicians and remove the stigma of “local” that Scott says is often laced with connotations of “amateur”? Exposure, exposure, exposure. Scott produces a series of elaborate community-based events that showcase live music, regional artists, designers, and boutiques. FASHIONation is a bi-annual event held in Portsmouth that celebrates Seacoast music, art and fashion, and HOOPLA is a 3-on-3 basketball tournament and children’s festival held each summer in Dover. A portion of the proceeds from these events has been donated to the Exeter Theater Company, 3S Artspace, and the Seymour Osman Community Center.
By Eric Gregoire and Deborah Chiaravalloti
and interesting, releases of the year.” Local restaurants, coffee shops, and salons play the “Groove: Lounge” CD instead of corporate radio and digital music services. This is a trend Ruffner aims to grow. Scott knows that a sustainable community needs feeder programs, and that means supporting children who are interested in the arts, like his young daughter Lana, who loves music and dance. “We need to foster an infrastructure that will allow today’s students to become working professional artists in our community, not just teachers continuing the cycle. People seem to support that in theory, but not so much the actual artists and the work they create.” The man who believes in local music walks the talk. He is working to develop and promote the very best in regional talent through his TVP Records label and production company, which has already released several critically acclaimed CDs. Ruffner concludes, “Technology allows independent recording artists to keep up with major labels in terms of recording quality, but they’re still fighting an uphill battle competing with the global marketing machines that place the music in a relevant context for the average listener. We’re looking to bridge that gap.”
Scott also uses various strategies to disseminate the music to the masses. One example is his latest project, “Groove: Lounge” – a seamlessly mixed CD compilation series that showcases homegrown talent in the genres of soul, downtempo, jazz, hip-hop, pop and funk. Spotlight Magazine called Volume 1 “one of the most ambitious, ATNE Magazine • Portsmouth, NH 2013 • page 51
60 miles in any direction Katherine Huang – A Private Jeweler and Personal Jewelry Consultant,
Delivering White Glove Service
ith so many advances in today’s world, some may argue that attention to details, exceptional customer service, and that “one-on-one” human connection are elements of a bygone era. Luckily, when it comes to the world of jewels, gemstones and baubles, there is one Boston based, private jeweler who is succeeding in delivering exceptionally tailored service and superior products to her clients – Katherine Huang. A former management consultant, Huang has transferred her knowledge and experiences in client services to her true passion – the world of fine jewelry. Now a GIA certified private jeweler and personal jewelry consultant, Katherine offers private showings and custom designs for clients who are looking for something special. With a focus on providing a premier “shopping experience,” she helps clients to make smart choices while offering white glove service, quality and value. Having carefully built her team of diamond dealers, craftsmen and designers, Katherine is able to present extremely competitive prices for first-rate, exquisite pieces, sans overhead. Huang works out of her Boston based office, but meets clients directly for
personaljewelryshopper.com Katherine@personaljewelryshopper.com ATNE Magazine • Amesbury, MA617-335-7617 2013 • page 52
By Kate Wen
showings. Whether someone has a particular piece of jewelry in mind that already exists, or would like to create something entirely unique, Katherine is able to guide her clients through the process, generating truly magnificent pieces. As one client praises, “Katherine has impeccable taste and has negotiated terrific prices. She brings all the pieces to you and lets you make a decision from a preselected set of jewelry that has already been negotiated to an excellent value. The hardest part is selecting from such great choices!” As Huang says, “traditional jewelers’ hours are like post office hours, which is terribly inconvenient for clients with full careers and schedules.” Traditional brick and mortar stores operate on a model where the incentive is to lower the inventory they have. The average employee behind a counter has had no formal or technical training on the specifications of a gem. Details are lost, and so is the opportunity for someone with true expertise to guide a customer. A personal jewelry consultant is a totally different animal who has the ingenuity to design and create pieces for clients even when they don’t start with a fully formed idea of what they are seeking. Having the added value of an expert to listen, guide, extrapolate and advise clients in order to create exactly what they envision, while avoiding making costly mistakes along the way. Huang has had a long-term fascination with gems, and continually found herself frustrated after shopping expeditions, hungering for someone who was passionate, accredited, knowledgeable and listened to her needs. Unable to find such a person, Huang decided it was time to leave the world of management consulting and realize her true passion by making a career in fine jewelry. As she puts it, she “became who I was looking for. I wanted someone to seek out the quality and aesthetic I desired while I was busy living my own life. I was looking for me.” Having already spent years
building relationships with dealers and craftsmen, while executing designs for her personal collection, her professional network was already there. Huang, particularly enjoys client contact. She says, “the work is rewarding because of the connections I make with my clients. I can put myself in their shoes, execute the aesthetic my clients are looking for, while also delivering the technical knowledge required to design and create a quality piece.” Describing herself as an architect, Katherine prides herself on her ability to listen to the client, envision their wants, (even when they aren’t able to fully articulate them) educate the client, and then fully manage the project to produce a stunning end-product. A happy client noted that her process is imbued “with transparency, impossible efficiency, and personal thoughtfulness to make us feel very appreciated and special.” While Katherine works with a wide range of stones, she considers her expertise to be precious stones, 2 carats and up, as well as flawless, colorless diamonds, Because she specializes in quality diamonds, she is a highly respected engagement ring specialist and loves that part of the business. She describes it as a niche “enveloped with joy.” Reflecting on her passion for her career, Katherine says, “jewels are something that come from the earth and can be honed and perfected. You can take something precious and special, sculpt it, and celebrate it. I help clients create jewelry that visually represents joy and celebration. When I deliver something that was weeks or months in the making, I am privileged to share in a sense of happiness and satisfaction, which is not something I received in management consulting. I never had someone give me a hug for creating a really tight power point deck.” It’s Huang’s talent for building trusted client relationships, as well as the ability to create dazzling pieces of fine jewelry that has developed her ‘priceless’ reputation. s ATNE Magazine • Portsmouth, NH 2013 • page 53
Dressed for success for less
Even as a child, Angela Drew knew the value of a dollar. She remembers saving her allowance to buy clothing long before most girls had begun to think about fashion. Somewhere along the way, she discovered that finding something on sale was a major score in the game of shopping. Today, as the proud owner of Wear House, a designer label consignment boutique on Congress Street, Drew is putting those fine-tuned skills of fashion savvy bargain hunting to good use. “I always loved clothing and was always saving my money to go shopping. From an early age, my mother and grandmother took me to yard sales and thrift shops, so I really l understood the value of a dollar and how amazing it was to find something you love at a fraction of the original cost,” Drew says. “I enjoyed the ‘hunt’ of it all. It is what I still love about this business today.”
ATNE Magazine • Portsmouth, NH 2013 • page 54
By Barbara Leech
Drew has more than 20 years of experience in the resale business, having managed two Second Time Around consignment clothing stores, the first in Boston back in the late 1990s and another in Portsmouth from 2005 until 2010. She decided to venture out on her own because, after all those years working in the industry, she realized it was time for her take ownership of her dreams. “I just had a moment where I thought, ‘Is this it?’ do I just work for someone else the rest of my life? I felt kind of backed into a corner and realized I had to stop making excuses why I was not running my own business,” she says. “I don’t come from a family of risk takers. It was not easy to make that decision to open my own store and risk everything.” But, with the support of her husband, Drew knew she had to give it a shot. Her husband’s belief in her was enough to bolster her courage to step out on her own. What she found was an ideal
“I feel very lucky and it has been an amazing experience.” location for her store that matched her passion for vintage classic design and her budget. “I looked at the store, with its the high ceilings and tin covered walls and I loved how it fit my style and love of antiques,” she says. “Plus the location is near the center of the city, while being a little bit off the beaten path, so the rent was affordable. It seemed like a risk that would pay off.” She opened the Wear House doors in the summer of 2011 and was blissfully correct about the outcome. Drew says she borrowed just under $20,000 to start her business, mostly from family, and was able to pay it all back within the first year after opening the business. “I remember the first sale I made I almost cried I was so happy.” “I just knew at that moment that this was going to work.” Wear House is a 1,500 square-foot boutique that sells designer label fashions typically at 50 to 75 percent off the original retail price. Drew explains the hottest items are everyday wear for women and men, though during the holidays, customers are looking for dressy items for that special occasion. Stocking everything from must-have tunics to boots and handbags, consigners are paid 50 percent of the sale price of each item. She accepts only the best quality designer labels and also decides what she will carry based on how quickly she feels an item will sell. With limited space, Drew works hard to stock the store with what is most in demand. “Having worked in Portsmouth for several years prior to opening my store has helped me tremendously. I know what my customers will buy and I am always watching to see what people are wearing around town,” she says. “Plus I have many women in the community who knew me already, so they found me and shop here often. If I had been totally new to Portsmouth I don’t know if the store would have taken off so quickly. I feel very lucky and it has been an amazing experience.” s
Wear House - Portsmouth 74 Congress Street 603-373-8465 .wearhouseportsmouth.com ATNE Magazine • Portsmouth, NH 2013 • page 55
cakes for all occasions & fresh cupcakes daily 978.465.6057 | eatcakeonline.com
A boutique filled with the latest fashion forward clothing & accessories
Clothing and Accessories 1 Merrimac St., Unit #8 Newburyport 978-463-9111 rocasboutique.com
Compass Rose Inn Cooking Classes Join our local “farm” chef Carolyn Grieco in the kitchen of the Compass Rose Inn for a wonderful evening of fine food and fun. These intimate 2 1/2 to 3 hour classes include a hands-on cooking experience while leaning creative recipes, professional tips, cooking techniques, and methods. Contact Gloria for information about our exciting schedule and make a reservation! email@example.com, 978-675-6660 compassrosenewburyport.com • carolynsfarmkitchen.com
Positive Works Studio
Pilates / Gyrotonic®, NRT, AIS and TRX
Let our 30 years of experience change your body in a free 30 minute consultation. You don’t have to live with pain. Bernadette Gosine and Karen Ortiz have 30 combined years of experience helping their clients relieve discomfort in order to strengthen and shape their bodies. Whether you have aches and pains or nagging injuries that come and go, Positive Works Studio can work with you to achieve relief through Pilates, GYROTONIC®, NRT (Neural Reset Therapy), AIS (Active Isolated Stretching) and TRX.
Contact us today for your free 30 minute consultation.
Located within Natural High Fitness at The Tannery 50 Water Street, Newburyport, MA 01950 PositiveWorks Studio.com Bernadette Gosine • 978-771-0068
Karen Ortiz • 978-417-2377
We’re here if you need us. Rebecca Lynn Boyer, MD OB/GYN
And so are we.
Anna Jaques Hospital
Karen E. O’Brien, MD Maternal-Fetal Medicine Specialist Beth Israel Deaconess Medical Center
A high-risk pregnancy requires more specialized care for you and your baby. Our clinical affiliation means that Dr. Karen E. O’Brien, maternal and fetal medicine specialist from Beth Israel Deaconess Medical Center, now sees patients on site at Anna Jaques alongside
Dr. Rebecca Lynn Boyer, OB/GYN, and her colleagues at Women’s Health Care. Together, these physicians provide the advanced care you need throughout your pregnancy. For healthy deliveries, look for world-class care that starts and ends close to home.
A N A FFI L I AT E O F
Find an OB/GYN: 978-556-0100
w w w. a j h . o r g
Why this single bed is about to turn us into an overnight sensation.
Sometimes, the best medicine isnâ€™t medicine at all. Now that Anna Jaques Hospital has added 18 new single rooms on the Institution for Savings Inpatient Unit, private rooms are now available throughout the entire hospital for enhanced comfort, infection control and healing.
A private room for nearly every patient who stays overnight at Anna Jaques. For this community, that means a better patient experience and high quality care at a lower cost. We think the difference is night and day.
Take the vir tual tour at w w w.ajh.org
studio and gallery
• 10,000 images, designs and dreamscapes • Custom installations for home and office • Archival prints, signed and limited editions 82 Fleet Street, Portsmouth, NH 03801 • 603-531-9998 • jayschadler.com