i

Whatever you did unto one of the least, you did unto me T H E

2008

R E PO RT

AUSTRALIA SOUTHERN TERRITORY

Lord, when was it that we saw you ii

hungry and gave you food, or thirsty and gave you something to drink ? And when was it that we saw you a stranger and welcomed you, or naked and gave you clothing? And when was it that we saw you sick or in prison and visited you?’ And the king will answer them, “Truly I tell you, just as you did it to one of the least of these who are members of my family, you did it to me. Matthew 25:35-40

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Mission The Salvation Army is a worldwide Christian movement. In Australia we are known as one of the nation’s largest welfare providers. We are dedicated to helping Australians in crisis. Raised up by God our mission is to: • Transform lives • Care for people • Make disciples • Reform society

Vision Our vision is that we’re a growing, loving community of people dynamically living God’s mission in a broken world. This requires us to be people who are wholly devoted to God, obediently responsive to the Holy Spirit, powerfully committed to each other, compassionately engaged with people in need, totally dedicated to reaching other people with the good news of Jesus Christ and leading them to faith.

Values • Human dignity • Justice • Hope • Compassion • Community

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Red Shield Appeal Finance Summary

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Southern Territory Leadership Executive

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Service Highlights from Around the Territory

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Report from the Territorial Social Programme Secretary

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Capital/Infrastructure Updates

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The Salvation Army and the Australian Community

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Salvos Stores

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Advocacy for Marginalised Australia

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Employment Plus

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Southern Territory Finance Summary

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Thank You

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CONTENTS

Report from the Territorial Commander

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Report from the Territorial Commander We celebrate 2008 as a year when The Salvation Army has grown in our outlook and inclusiveness, welcoming and embracing as ‘Salvos’ all who choose to share the journey with us, and support our mission. Believing we are a people created by God for his work in the world, we are endeavouring to re-discover the original principles of The Salvation Army and to live these in relevant and effective ways for today. We embrace now as the time to act with our heart for the poor; an activist orientation; and being holistic in our mission. We see ourselves as part of belonging communities that embrace others, seeking and believing for God’s wholeness for every person. We build relationships and journey with people through being present, visible and connected in our communities and in the world. It is our connectedness with support partners, donors, businesses, other service providers, governments, and many community organisations which will ultimately determine the effectiveness of our impact for people. This year offered little relief from the escalating rate of change in our social and physical environments. Diverse communities, developments in technology, the events of the world – all impact and shape the needs to which we are required to respond. The needs of the most marginalised are vast and complex, and we are seeing more and more Australians struggling and seeking our services. The Salvation Army desires to contribute to building individual and community capacity rather than simply offering ‘band-aids’. We consider that our commitment to long-term journeying relationships and inclusive, belonging communities can contribute to improving life skills and reducing family breakdown. We are conscious that the Australian spiritual climate is conducive to the growth of our mission in meeting people’s spiritual openness, so we are optimistic about the need and relevance of our holistic mission in this country at this time. To all who have journeyed with us in 2008, our sincere thanks. Our prayers for you and for the many we are privileged to serve will continue to underpin all we do. I invite you to continue sharing with us in the privilege of this great mission of seeing lives transformed.

James Knaggs Commissioner TERRITORIAL COMMANDER

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Southern Territory Leadership Executive

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The personnel listing was accurate as of October 2008.

Commissioner James Knaggs Territorial Commander

Commissioner Carolyn Knaggs Territorial President of Women’s Ministries

Major Allan Daddow Assistant Chief Secretary

Major John Vale Secretary for Business Administration

Lieut-Colonel Raymond Finger Chief Secretary

Lieut-Colonel Aylene Finger Territorial Secretary of Women’s Ministries

Lieut-Colonel Jocelyn Knapp Secretary for Programme

Major Frank Daniels Secretary for Personnel

TSA Melbourne Advisory Board The Salvation Army appreciates the

Ms Elizabeth Alexander

Commissioner Carolyn Knaggs

services provided by the following key

(Chairperson)

business leaders within the corporate

Mr John Paterson

Lieut-Colonel John Jeffrey

sector. They give valuable advice to the

Mr Peter Mahon

leadership of The Salvation Army and

Lieut-Colonel Brian Hood

Mr Cliff Breeze

Lieut-Colonel Jocelyn Knapp

Ms Angie Dickschen

Major John Vale

Mr Mark Pearce

Major Rodney Barnard

Mr Michael Coomer

Major Allan Daddow

Mr Michael Johnston

Major Frank Daniels

Commissioner James Knaggs

Major Neil Venables

attend quarterly meetings.

Lieut-Colonel Raymond Finger

Report from the Territorial Social Programme Secretary For more than 125 years The Salvation Army in Australia has assisted people who are homeless or at risk of homelessness. Because of the current crisis of housing affordability our services across the country are dealing with growing numbers of homeless people of all ages. The National Youth Commission Inquiry Into Youth Homelessness held consultations across Australia throughout 2007 and in most of the 21 days of hearings Salvation Army Youth Workers gave evidence about the situation of homeless young people in their care. The Report of this Commission was launched in April 2008 and in that same week one million Australians viewed an ABC feature documentary, The Oasis, that focused on The Salvation Army’s Oasis Homeless Youth Programme. Both the work of the Commission and the Oasis documentary were funded by the Caledonia Foundation as a national advocacy project to improve community attitudes to young homeless people, to create opportunities to improve their circumstances and ultimately end homelessness in Australia. This collaboration highlights two key elements of The Salvation Army’s approach to meeting social need in the 21st Century – strong advocacy partnerships, and practical local responses to people in crisis. No one agency can effectively respond to the volume of demand created by our current housing crisis. Nor can the needs of young people crippled by abuse and neglect be met by short-term interventions. The Salvation Army is committed to community partnerships involving government, the business sector, local communities and other not-for-profit agencies. Only by bringing together a broad-based community response can we develop opportunities for people to move from alienation to participation. We build responses for the homeless and disadvantaged that are rich in opportunities to participate in community life, while enabling people to have adequate time and space to address the issues that have prevented their involvement in the social and economic life of our community in the first place. Life transforming partnerships and persistent practical care are the foundations of The Salvation Army’s response to individual and community need in the 21st Century.

Major David Eldridge TERRITORIAL SOCIAL PROGRAMME SECRETARY

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The Salvation Army and the Australian Community In the Australia Southern Territory we provide more than 600 social programmes, each one specifically developed to meet the needs of the area it operates in. Each programme is reviewed regularly, ensuring it offers the highest quality of care and support, and is still well connected with the requirements of the local community. During the last 12 months, we’ve assisted more than one million people across Australia, in the form of: • food vouchers and parcels • clothing • furniture • toys • blankets • financial assistance • drug, alcohol and gambling addiction counsel • homeless and domestic violence refuges • court and prison chaplain comfort and assistance

Our core areas of work The Salvation Army assists communities in many different ways, central areas of assistance include: • Families facing crisis p8 • Drug, alcohol and gambling addiction p10 • Family/domestic violence p12 • Homelessness p14 • Family Tracing Service p16

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For I was cold and you gave me shelter

For I was devastated and you gave me hope

Families facing crisis

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Many Australians will face a crisis of some sort in their life. A crisis can come from ďŹ nancial and domestic stress, a lack of support networks, a personal loss or tragic event, or short or long term hardship, to note just a few. For thousands of people in this territory The Salvation Army is a place where they can come for support and assistance when their world is full of turmoil. We are committed to meeting the needs of each individual who comes to us for help by understanding their personal situation and developing a plan to help them overcome their time of crisis.

through suicide every year. The Hope for Life programme includes an online training course to help people recognise the signs that a person around them may be contemplating suicide, and be more able to offer them the support they need. In addition to the training course, a national Hope Line has been established to offer support 24 hours a day, 7 days a week to anyone bereaved by suicide. It is estimated that for each death due to suicide another eight people are affected. People affected by the loss often feel alone and are not sure where they can go for support. The Hope Line aims to address the needs of those bereaved to help them cope with their devastating loss.

CASE STUDY:

prevention and bereavement support programme. Recent research indicates that almost 1,800 Australian die

Hope for Life

In September this year The Salvation Army launched Hope for Life, a national comprehensive suicide

Drug, alcohol and gambling addiction

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For too many people an addiction can be such a destructive force with the potential to ruin everything in that person’s life. Often we hear stories of people who have lost touch with their family, lost their employment and are left feeling alone because of their addiction. Frequently people who suffer from an addiction also encounter other problems like homelessness, relationship strain and family breakdown. In any given week The Salvation Army across Australia assists more than 500 people addicted to drugs,

The Basin Rehabilitation Centre, Victoria

CASE STUDY:

alcohol or gambling.

The Basin Centre is a residential recovery centre for people overcoming alcohol and drug addictions. Set in peaceful rural surroundings at the foot of Mount Dandenong in Victoria the centre offers retreat-style accommodation for up to 36 people who need support to confront their addictions. Over a 16-week period, residents participate in a well-structured and balanced educational programme of individual counselling, group work, life skills, self-awareness and therapeutic activities. The team of dedicated and caring professionals assist each resident to develop an individual recovery plan and a relapse prevention plan to ensure they can continue to live a substance free life once they leave the centre.

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For I was lost and you gave me direction

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For I was scared and you offered me security

Family/domestic violence

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Domestic or family violence is a key contributor to a woman becoming homeless. It is recognised that people leaving a violent domestic situation need specialist support as the causes, experiences and impacts of violence can cause long-term physical and emotional damage to those involved. Across Australia The Salvation Army provides secure crisis housing, which comprises individual units and houses in confidential locations and women’s refuge accommodation through more than 20 Salvation Army Women’s and Family Violence Crisis Services networks. These services provide 24 hour, 7 day a week crisis support to women experiencing family violence in every capital city and in major regional centres. For people trying to escape a violent home situation The Salvation Army provides support with legal matters, crisis accommodation, assistance with relocation and retrieving personal belongings, emergency food and clothing, counselling and specialist support to children and young people affected by family or domestic violence.

women. The centre is secured and staffed 24 hours a day to ensure the complete protection of all residents. Emphasis is placed on maintaining the family unit; this is reflected in the town house style homes provided for the families, family meal times in the houses and the activities planned for the residents. As part of the wider Salvation Army social programmes network in Western Australia, Graceville residents are also supported through external programmes and services. The positive lifestyle programme helps women address various issues they may have like self-confidence, grief and loss. Regardless if a woman needs to stay one night or up to six months she is welcomed to Graceville by the dedicated staff and provided with support, advice and security as she deals with leaving a life of domestic violence behind.

CASE STUDY:

domestic violence somewhere safe to go. The centre can accommodate up to 10 families and seven single

Graceville Centre, Western Australia

The Graceville Centre in Western Australia provides single women and women with children who are escaping

Homelessness

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The 2006 Australian Census indicated that on census night there were 105,000 people who had no permanent and secure place to live. The Salvation Army is currently working with thousands of homeless people and those at risk of becoming homeless. The strain of the housing crisis has also affected many Australians, for some renting has become too expensive and for others the dream of buying the family home is too far out of reach. It is vital to support both those who are homeless and those who are in danger of becoming homeless, as the

The Oasis, ABC 1

CASE STUDY:

demand for places in refuge accommodation is always high.

Earlier this year ABC TV aired a confronting documentary called The Oasis. This documentary followed the lives of Captain Paul Moulds and a group of young people who went to the Oasis Youth Homeless Centre in Sydney for assistance. The documentary highlighted the need for greater services to help homeless youth and also provided real insight into the lives of homeless teenagers. This documentary provided testament to the important work that The Salvation Army does in the area of youth homelessness. These services go beyond a bed and a meal, as this programme showed. Many of the teams at our homelessness services will share the same sort of experiences, emotions and dreams of the team at Oasis. The Salvation Army is committed to making a difference in the lives of young people who are at risk in our community.

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For I was homeless and you welcomed me

For I was alone and you stayed with me

Family Tracing Service

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The Salvation Army Family Tracing Service endeavours to locate family members whose current whereabouts are unknown and who are being sought for the purpose of re-uniting the family. This service began in England in 1885 in response to many anxious parents contacting The Salvation Army looking for their daughters that had moved from the country to the city to pursue employment. To assist these people a department was set up to try and rescue girls who had become easy prey to undesirables in the city, and reunite them with their families. The Family Tracing Service has grown from these beginnings to now having officers and employees in most western countries where The Salvation Army is established. In the Australia Southern Territory there are seven full time staff and one volunteer working to reunite families; in the last year the service accepted nearly 900 applications to begin looking for a missing family member. Working across the country and at times with team members overseas, the Family Tracing Service in this territory located 599 missing family members, a success rate of 62%. While some searches take only a few days and others stretch over many years, the Family Tracing Service team is dedicated to reuniting families who have lost touch.

A near miss

A woman had escaped an abusive marriage and

A father in South Australia contacted the Family

had no other family but a sister she had lost touch

Tracing Service to help find his son after 25 years.

with 10 years before. The Family Tracing Service

Six months later, the son replied to a re-directed

located the missing sister who had also suffered

letter, and the Family Tracing Service phoned to let

at the hand of her abusive husband and was now

him know that his father was looking for him.

living in a refuge.

The son was overjoyed with the news, and

When she received word of her sister searching for

immediately bought a train ticket to South Australia.

her she was shocked and in tears. They are each

When the Family Tracing Service tried to notify the

other’s only family and were ecstatic for the contact

father about the upcoming visit, it was discovered

and are now inseparable.

that he had bought a bus ticket and was about to depart for Melbourne. Fortunately the son arrived in South Australia the next day, before the father departed, supported by a Salvation Army officer, for a happy and emotional reunion with his father.

CASE STUDY:

Sister searching for sister

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Advocacy for Marginalised Australians The Salvation Army is committed to providing

FINDING MY PLACE:

support to the marginalised and disadvantaged

Addressing the needs of homeless youth

and has done so for more than 125 years. This year has seen the areas of youth homelessness, overcoming effects of domestic violence on children and issues surrounding supporting those overcoming an addiction highlighted through research undertaken through The Salvation Army. The Finding My Place, A Raw Deal and Safe From The Start reports are examples of the research completed in the Australia Southern Territory in the past year.

The Salvation Army youth support services provide assistance to more than 12,000 adolescents, ranging from 12- 24 years of age, each year across Australia. This includes accommodating more than 1,000 adolescents every single night in its housing programmes. Finding My Place presents an insight into the issues impacting on homeless and “at riskâ€? people. The Salvation Army operates several youth services in areas of extreme socio-economic disadvantage, where families experience intergenerational poverty, unemployment and social exclusion. As the children are growing up without a dependable role model, they mature with low expectations for themselves. Living on the streets for extended periods of time it is likely that adolescents become disconnected from mainstream society and enter into a negative subculture. To prevent this happening, it is vital that youth support services are highly noticeable and accessible to adolescents when they ďŹ rst begin their life on the street, providing them with critical information about staying healthy and offering them options to move into safer accommodation.

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A RAW DEAL:

SAFE FROM THE START:

Investigating the impact of the cost of regular dispensing fees on people overcoming substance addiction

Addressing the impact domestic violence has on young children The Salvation Army in Tasmania recently

Together with RMIT University, The Salvation

completed an innovative research project

Army produced the A Raw Deal report. The

designed to reduce the effects of harm on

report examines the Government approach to

children aged up to five who have been

subsiding dispensing fees paid by low-income

affected by domestic violence. Through this

earning heroin addicts trying to overcome their

project a package of resources that child

addiction.

protection workers, parents, teachers, as well

The findings indicated that many addicts couldn’t afford the dispensing fees so they had to turn to crime or engage in illicit sex work to cover the cost of the medication that, ironically, was

as psychologists can use, was developed to help those working with children who have witnessed domestic violence to overcome the potential damage these experiences can cause.

prescribed to assist them in changing their risky

Evidence shows that children who are affected

lifestyle to begin with.

by domestic violence develop unhealthy brain

Those who prioritise their dispensing fee payments above all else to avoid the demands of opioid withdrawal often find themselves to be unable to provide the basic necessities like food and accommodation. These circumstances are often resolved by petty crimes such as shoplifting or extensive dependence on emergency services and charitable organisations. This research shows it is vital to examine the dispensary fees for this medication that provides people with a significant opportunity to become substance free.

connections during their important formative years. The effects on early development can go on to impact the way children think, act and feel for the rest of their lives. Twentytwo products have been selected for the Safe from the Start toolkit; these products include interactive exercises and books that are specifically developed to assist children up to the age of five. These products are accompanied by training, which will help ensure that children who have witnessed domestic violence have the best opportunity of overcoming the potential damage the experience can cause.

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Southern Territory Finance Summary The demand for services and programmes offered

This page demonstrates to you how The Salvation

by The Salvation Army across the territory remains

Army dedicates its time and donations to helping

strong and is reected in our annual expenditure.

the needy. The tables and graphs show how

This year, we have spent more than $270 million

public donations have the potential to help the

dollars helping those in need. The needs continue

marginalised at every level.

to be great with more people seeking assistance with housing, refuge, clothing, employment, food, drug and other addictions, prison and court services and locating missing family members.

Annual expenditures from 1988 to 2008 are compared in an easy-to-read chart. Also included are the areas from which The Salvation Army receives income, and how that income is distributed and spent across many areas.

Social Expenditure 1988 – 2008

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Sources of Income

Financial year 2008 2007

Government Income

49%

51%

Trading Revenue

23%

21%

Residents Contributions Red Shield Appeal/Other Donations

3%

3%

13%

13%

Investment Income

6%

8%

Legacies

2%

1%

Miscellaneous

4%

3% Sources of Income 2008

Social Centre Expenditure Aged Care & Disability Services

Financial year 2008 2007 6%

7%

Employment, Education and Training

24%

22%

Salvos Stores

20%

21%

Homelessness & Domestic Violence

13%

14%

Individual & Family Support

10%

10%

Children & Young People at Risk

12%

9%

6%

7%

Addictions & Substance Abuse Administration & Research

2%

3%

Net Allocations to Capital Funds

7%

7%

Expenditure 2008

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Red Shield Appeal Finance Summary This year in the Australia Southern Territory a total of $34.1 million was donated through the Red Shield Appeal. Without the many thousands of volunteer collectors, corporate supporters and of course our loyal donors this result would not have been possible. During the course of the year much preparation and planning is undertaken for both the annual Neighbourhood Doorknock Appeal and other fundraising streams. This year the doorknock raised nearly $3.8 million in this territory. Members of advisory boards, committees, volunteers and community groups make significant contributions of their time to ensure the necessary funds are raised to continue our work with marginalised and disadvantaged

It is important to recognise that The Salvation Army is not insulated from financial pressures, as our operating costs increase we will also see growing demand for our services. We will continue to rely on the generosity of others to ensure we can meet the needs of the disadvantaged members of our community. The leadership provided by our advisory committees and many others who work hard to ensure The Salvation Army can continue to serve people in need is vital to the appeal’s success. I would like to take this opportunity to thank everyone who is involved in supporting our Red Shield Appeal. The commitment of countless individuals and groups has made this wonderful result possible.

members of our community. In this current economic climate of instability and increases in the cost of living, the generosity of our supporters is a true indication of the trusted position held by The Salvation Army in the Australian community. Although people are experiencing domestic stress we are humbled to see many Australians giving generously to the Red Shield Appeal to support fellow Australians in need.

Major Neil Venables TERRITORIAL PUBLIC RELATIONS SECRETARY

23 Red Shield Appeal results Australia Southern Territory State or Territory Victoria South Australia Western Australia Tasmania Northern Territory Total Southern Territory

2008 results $20,508,000 $4,205,000 $7,077,000 $1,990,000 $353,000 $34,133,000

2007 results $21,682,000 $3,749,000 $5,919,000 $1,668,000 $360,000 $33,378,000

Difference -5.41% +12.16% +19.56% +19.30% -1.94% +2.26%

2008 results $19,321,000

2007 results $25,623,000

Difference -24.60%

2008 results $2,950,000

2007 results $3,550,000

Difference -16.90%

2008 results $56,404,000

2007 results $62,551,000

Difference -9.82%

Wills and Bequests results Southern Territory

Other/miscellaneous donations Southern Territory

Total fundraising results Southern Territory

Australia Southern Territory – fundraising Red Shield Appeal Wills and Bequests Other

$34,133,000 $19,321,000 $2,950,000

Fundraising costs: 16.5 cents for every dollar raised

Fundraising 2008

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Service Highlights from Around the Territory Kununurra Community Outreach Centre The Kununurra Community Outreach Centre in East Kimberley was opened to provide support and meet the needs of the local community.

elderly and marginalised members of the community the Kununurra Community Outreach Centre is strengthening the support network of individuals and the greater community.

Due to proximity, The Salvation Army Regional

A regular meal offered in a local park has proven

Headquarters in Darwin is responsible for this

to be a good way to reach members of the

centre. Through regular activities the community

community that come from outlying areas that

has accepted and bonded with the team at

may feel uncomfortable in a more formal setting.

Kununurra. Activities and programmes are designed to meet the needs of a diverse and largely Aboriginal community in the surrounding areas. By ďŹ nding ways to engage with youth,

Northern Territory

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EastCare The Salvation Army’s EastCare provides three central programmes addressing housing and crisis accommodation, homelessness support and specialist services, and youth services. Operating from three sites in eastern Victoria the EastCare team is trained to deliver high quality services that include case management, counselling, therapeutic activities, health services, education and recreational activities. Gateways Crisis Accommodation service is part of the EastCare programme, offering five family units, eight individual units, 24 off-site units and one unit specifically for victims of domestic violence. Here residents are provided with support in finding long term accommodation as well as the opportunity to participate in the services and programmes offered by EastCare.

Victoria

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Transitional Support Model for Ex-Prisoners The transitional housing support service works with prisoners preparing to be released to ensure their accommodation arrangements are in place. A prisoner who is released and has no secure

This important services works one-on-one with the client before their release date to set up accommodation, initiate the private rental property search or to liaise with the public housing service to ensure the client has somewhere to go.

housing can become homeless and may turn to

This intensive case-management service works with

crime as a means of supporting him or herself.

the client for six months, working with the individual to achieve a state of independence. This process can

Tasmania The Factory Youth Drop-In Centre The Salvation Army in Arndale, South Australia will open a new youth drop-in centre at the beginning of next year as part of an effort to provide the youth in the area with a strong support network as well as a safe place to spend time.

also help address other issues in a persons life like drug, alcohol and other addictions, life skills, budgeting, employment and developing self conďŹ dence.

Developing trends of truancy, alcohol and drug use, and literacy issues have been identiďŹ ed as concerns in the community as well as the lack of positive places available for young people to spend their time. The Factory will provide a meeting place for people aged 12 to 25 with a key focus being to develop relationships with the youth in the local community. The group of 10 youth leaders will be a key to the support network for the young people and enjoyable activities will be offered to engage with the youth.

South Australia

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Kwinana Men’s Support Service Identifying a need to support the men in the Kwinana area, The Salvation Army responded with the support of Austral Ships by opening the Kwinana Men’s Support Service.

Kwinana Men’s Support Service was only opened this year and is still identifying new ways to connect to the men in the area. Through organising quiz nights, movie nights and other recreational activities The Salvation Army is getting to understand the needs of men in the local area.

By providing a meeting place where men can come during the day to work on computers and search for jobs, play pool or simply have someone to talk to is imperative in building a support network for men the area.

Western Australia

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Capital/Infrastructure Updates NewLife08

designed family units. These units will provide a safe and secure environment for children and their

Through the NewLife08 capital campaign The

parents while more permanent accommodation

Salvation Army will be able to increase the

arrangements are made.

desperately needed services available to the homeless and marginalised people in Melbourne.

The Salvation Army, from 69 Bourke Street,

Funding generated through this campaign will

has been extending support to the disadvantaged

go speciďŹ cally towards the construction of a new

people in the inner city area for more than

crisis accommodation facility in St Kilda and to the

100 years.

refurbishment of 69 Bourke Street, Melbourne.

By providing community meals, emergency

The new facility at the St Kilda Crisis Centre

relief and a place to spend time out of the cold,

will provide more crisis accommodation places.

The Salvation Army is providing a support network

Importantly, this new facility will also allow

to those who are in great need of assistance.

families to remain together in the speciďŹ cally

Through the NewLife08 capital campaign this building will be refurbished, providing more space to meet the needs of the homeless people in Melbourne. The NewLife08 capital campaign will continue into 2009, appealing to those in the corporate and private sector to support this important cause. We acknowledge the generous support of our campaign team led by Margaret Jackson AC. Patrons of the campaign are Dame Elizabeth Murdoch AC DBE, General Eva Burrows (Rtd.) AC and Baillieu Myer AC. The campaign cabinet is lead by Margaret Jackson AC as chairman and includes Peter Fox, Kevin Luscombe AM, Tom Harley and Major Neil Venables.

Salvos Stores

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Allen Dewhirst

During the year we were fortunate in have

Chief Executive Officer

Ita Buttrose join our team as our Ambassador

Salvos Stores experienced a solid year of both

in taking up this exciting role.

growth and store improvement. Contribution to The Salvation Army Social Fund was $11 million $1 million in excess of budget - plus $2.4 million worth of goods provided free to people coming to The Salvation Army for assistance. Investment continued to be made in new vehicles, as well as property developments and improvements in many of our stores. Investment was also made in providing all of our stores with an on line communications link that will now make it possible to communicate directly with our stores; this will also improve our daily sales reporting system which will now be carried out on line. Salvos Stores continues to receive wonderful support from corporate Australia. This has lead us to the appointment of a Corporate Donations Manager who has been very successful in attracting many millions of dollars worth of donations from many generous companies.

and she has very generously given of her time

For the second year, we held Recreate Fashion Show, working with design students to produce an outstanding fashion parade that, in turn, gave us excellent media exposure to cement our brand in the minds of our donors.

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Employment Plus Major John Simmonds

In August two TSAEP candidates were finalists for

Chief Executive Officer

the prestigious NESA Achiever of the Year Awards,

The Salvation Army Employment Plus (TSAEP)

At the gala ceremony, attended by around 600

this year marked its 10th anniversary as a

industry figures, Apples was honoured as

provider of employment services to the

“an inspiration to all jobseekers”.

Australian Government.

a category won by John “Apples” Appelkamp.

TSAEP established Australia’s only permanent Job

Over the past financial year Employment Plus

Network office in Woorabinda in 2007. TSAEP was

has assisted 1000 Australians into employment

invited into the community to assist Woorabinda’s

each week, around half of whom had been long-

proactive elders and town council in their efforts

term unemployed. Our candidates include many

to create a future for the young people there. The

Indigenous Australians, people with a disability,

Salvation Army Employment Plus’ work with the

sole parents, people who speak English as their

remote Indigenous community of Woorabinda

second language, and former offenders.

made TSAEP a finalist for the NESA Innovation and

In addition to placing tens of thousands of

Service Excellence Award. (TSAEP Parramatta won

candidates into work over the past year, we

this award in 2007 for its prisoner pre-release

have continued to assist employers facing the

programme.) This service has placed more than

challenges of skill shortages.

60 local people into work and trained many more.

TSAEP operates a range of programmes aimed at assisting candidate groups with specific needs, including Personal Support Programmes (PSP), Work-for-the-Dole, Structured Training Employment Programmes (Employment Related) (STEP ERS), Indigenous Youth Employment Programmes (IYEC), and Prisoner Release Employment Assistance Programmes in several parts of the country. These programmes have also experienced a year of dynamic growth and change.

The Woorabinda Mine Readiness Programme has been a particular success, with a pilot programme developed in collaboration with Anglo Coal Australia, Dawson Edi Mining and the Department of Employment and Industrial Relations as well as many others. The programme has had a 100% graduation rate and all participants from the community are expected to enter full-time employment in the mines.

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A number of initiatives commenced during the

The Salvation Army Employment Plus continues

year have improved efďŹ ciency, such as the creation

to operate in every state except the Northern

of online eLearning technologies and training

Territory, and remains the largest Job Network

courses, which along with our web based training

Provider. We look forward to continuing this

capability forms an integral aspect of our blended

important work next year.

learning strategies. These innovations ensure all staff are trained in a timely way and have access to up-to-date information in an interesting format, enabling them to access the material at times that complement workplace demands.

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Thank You Throughout the year we

Victoria

receive enormous support from

A A Holdings Pty Ltd AAPT Limited Albedor Industries Pty Ltd Alcoa Of Australia Alfred John Hutton Alinta Alinta Limited Amelia Eliza Holland Charitable Trust American Express Australia Annamila Pty Ltd Austexx Corporation Pty Ltd Australia Post Australian Cricket Board Australian Drilling Associates Pty Ltd AWB Limited AXA Asia Pacific Holdings Ltd Bagot Gjergja Foundation Bell Charitable Trust BHP Community Trust Limited Brian Martin Hall Bunnings Group Limited Bunnings Warehouse Burns Bridge Australia Pty Ltd Campbell’s Soups Australia Carlon Leong Pty Ltd CGU Insurance Clarion Hotel On Canterbury Collier Charitable Fund Colliers International Holdings (Aust) Ltd Collingham - Bell Partners Collingham Pty Ltd Cornwall Stodart Lawyers Count Financial Group Credit Suisse First Boston Cummins Community Foundation DDB Melbourne Pty Ltd Dibbs & Massie Foundation Dimmick Funds Pty Ltd Drakensberg Trust Elgas Limited ENJO Pty Ltd Ernst & Young Foundation Esso Australia Ltd

individuals, businesses, trusts and foundations that believe in our ability to provide relief and resolution to Australians in crisis. Without this assistance many of our programmes would cease operation. It’s here that we wish to acknowledge and thank our generous supporters; we cannot express our gratitude enough.

South Australia Amart Allsports Arts Project Australia Pty Ltd Australia Post Australian Executor Trustees Limited Australian Information Industry Association Bank SA & Staff Charitable Fund CEDA Christmas Party for Special Children Community Benefit SA Computer Corp Pty Ltd Dell Australia Pty Ltd Flexichem Pty Ltd Graeme Johnson Pty Ltd Gray Management Group Harris Scarfe Australia Pty Ltd IGA Messenger Press Pty Ltd Morialta Charitable Trust Radio 5AA Savings & Loans Credit Union SGIC Westpac Banking Corporation

Faith Miller Family Trust Family Feud - The Banas Family Flaming Rhino Design Pty Ltd Fletcher Jones Support Flybuys Ford Motor Co Of Aust Ltd Fox & Lillie (Australia) P/Ltd Francis Fabrics Pty Ltd George W Vowell Foundation Ltd G-Force Recruitment Gloweave Consolidated Pty Ltd Goldman Sachs JBWere Foundation Ltd Grenet Foundation Ltd Hilton White Bequest Hugh Williamson Foundation I.N.C. Corporation Pty Ltd IAG Insurance Australia Group Isabel & John Gilbertson CharitableTrust Jack Brockhoff Foundation Ltd Jansen Trading ITF Premium Trust JB Hi Fi JH & HM Bennett Pty Ltd Joe White Bequest John T Reid Charitable Trusts Joseph Herman Trust Kimberley Foundation Kmart Leonard Wood Pty Ltd Lord Mayor’s Charitable Fund Maxitrans Industries Limited McConnell Dowell Corporation Ltd Medibank Private Melbourne International Airport MTU Detroit Diesel Australia Pty Ltd Myer Community Fund Myshare Marketing NJ Horton & Grace Horton Charitable Fund NRMA Insurance Limited Orica Limited Orphan Australia Pty Ltd Overseas Glass Agencies P/L P W C Properties Pty Ltd Paper Agencies (Aust & NZ) Pty Ltd Pressfast Industries Pty Ltd RACV Limited

33 Reece Pty Ltd Robe John & Assoc Pty Ltd Robert M Jack Trust Safeway/Woolworths Scalzo Food Industries Pty Ltd Shared Apparel Services Shon Products Pty Ltd Shows Management Pty Ltd Silvant Nominees Pty Ltd Snowy Nominess Pty Ltd Swan Plumbing Plus Telstra Finance Operations The Andrews Foundation The Australian Sawmilling Company P/L The Bailey Group The Bob & Emma House Foundation The Cassidy Bequest Gift Fund The Gavin Kornan Foundation The General Fiduciary Co Ltd - Client of The Good Guys The Honesty Shoppe The Kingdom Support Trust The Marian & E H Flack Trust The McMullin Unit Trust The Miller Foundation Limited The Orloff Family Charitable Trust The Russell Foundation The Shell Company of Australia Limited Tonnex International Tudor Investment Corporation UBS Investment Bank Valerie Winsome O’Neill Westfield Shopping Centre Westpac Banking Corporation Wightons Lawyers William Angliss Victoria Charitable Fund William C Giller Winifred & John Webster Charitable Trust Wood Family Foundation Yamboon Pty Ltd

Western Australia

Tasmania

Advertising Federation of Australia Alcock Brown-Neaves Foundation Apache Energy Ltd Austal Austereo Backstop Foundation Building Belonging Bunnings Group Limited City of Bayswater Classic Capital Pty Ltd (Charity A/c) Coco’s Restaurant Compass Foundation Courier Australia DVG Automotive Group Flinders Charitable Foundation Fuel Creative HBOSA Foundation HS Sales and Contracting Pty Ltd IKEA Jancic Pty Ltd Jayleaf Holdings Pty Ltd Jim Kidd Sports Kimbar Nominees Pty Ltd Mallesons Stephens Jacques McVay Foundation Medibank Private Mining and Civil Australia Pty Ltd North West Shelf Venture PEK Nominees Pty Ltd Printforce Professional Business Equipment Ramjet Concrete WA Pty Ltd Sir Samuel Mines NL SGIO Swan Transit Operations Pty Ltd The Richardson Foundation The Stan Perron Charitable Trust The Wearne Charitable Trust Vietnamese Charity Group of WA Wonteco Pty Ltd Wythenshawe Foundation

ABC Giving Tree Allport Trust Aurora Energy Bisdee Trust Cowley Trust Estate of the Late Bruce Wall Grote Reber Foundation Hills Transplants Pty Ltd Motorcycle Riders Association Namarrgon Pty Ltd Tasmania State Government Tasmanian Community Fund The Examiner Vodafone Foundation

Leave a legacy of hope Include The Salvation Army in your Will and you’ll provide shelter for thousands of homeless and abused men, women and children. For further information about how a bequest in your Will can turn someone’s life around please contact us. The Director Wills and Bequests The Salvation Army PO Box 9888 In your capital city Call 1800 337 082 Or visit us at www.salvationarmy.org.au/wills

Publisher: The Salvation Army Australia Southern Territory 95-99 Railway Road, Blackburn VIC 3130 While every effort has been made to ensure the accuracy of information in this publication, the publisher assumes no responsibility for error or omissions or any consequence of reliance on this publication. Š 2008 The Salvation Army Australia Southern Territory Editorial Director: Major Brad Halse Editorial Team: Major Brad Halse, Major Neil Venables, Amity Cartwright Staff Writer: Amity Cartwright Design: Designgrant

www.salvationarmy.org.au