Challenges facing by Salesforce.com Integration Partners

Challenges facing by Salesforce.com Integration Partners

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Salesforce serving as a location of data makes it necessary to enable integration with several exiting platforms in a streamlined manner.

The integration of Salesforce caters to different segments such as process, data, and the layers of presentation. It helps data to sync and maintain its consistency between varied applications and Salesforce itself. Checking the Salesforce Chatbot Integration system might help.

1

Technology and API

2

Issue of Data Mapping

3

Double Records

4

Security Issues

1 Technology and API One of the questions you must ask yourself before carrying out the integration is related to the legacy of the API’s. Considering the types of API, data interaction, and the method of authentication used, you have to plan the work.

Try to find out whether a change is interpreted in the API of legacy app.

Apart from this, the software systems are built with an amalgamation of technologies than Salesforce and integration in this case might require customization of the infrastructure of the legacy apps, which consumes a lot of time and is expensive.

2 Issue of Data Mapping This is one of the commonest challenges faced during the integration of Salesforce and leads to mismatch of field types and data as the filed types tend to vary from one application to another.

For instance, the address fields in the Salesforce may differ from the other applications making it difficult to write codes. Data mapping becomes a strenuous task due to Salesforce data integration.

3 Double Records Double or duplicate records is one of the other challenges that several companies face and leads to the creation of bad data.

It is necessary to include a system that ensures that no duplicate data should enter during the process of integration. Installing the Salesforce Chatbot Integration, you can take charge of multiple functions with ease.

4 Security Issues For several companies, security is one of the key concerns and while integrating the CRM and the legacy system, you might find out that the API security does not comply with the privacy policies of the company.

Customization of applications before integration becomes expensive once again, and force you to think of an alternative.

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