Presence: Fall 2020

Page 10

Laureate Psychiatric Clinic and Hospital:

Virtual Care Services for Behavioral Health

In the earliest days of COVID-19, Laureate experienced an immediate uptick in face-to-face patient visits. Then, as the pandemic wore on and fears of leaving home became more pronounced, an abrupt decrease in patient visits ensued. To the Laureate team, this clearly indicated their patients’ fears and concerns about leaving home were preventing them from receiving the treatment they desperately needed.

“We knew above all else, we had to meet our patients’ needs,” said Brandon Keppner, executive director, Laureate Psychiatric Clinic and Hospital. “So, we moved as quickly as possible to put the pieces in place to provide a virtual style of care, (e.g., video visits). Thankfully, the majority of our patients responded well to this—and for those who struggled, we accommodated their needs as safely and effectively as possible. In many instances, patients who were initially unsure about video visits are now quite comfortable with this type of care.”

“In many instances, patients who were initially unsure about Video Visits are now quite comfortable with this type of care.” Brandon Keppner, executive director, Laureate Psychiatric Clinic and Hospital

Contact us for more information on in-office or Virtual Care services: 8

saintfrancis.com

Laureate Psychiatric Clinic and Hospital Outpatient Behavioral Health Services 918-491-3700 saintfrancis.com/laureate


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