RYAN PERTILE
RYAN PERTILE
For Ryan Pertile making sure his clients receive the highest quality of service is very personal. Having went through an unsatisfactory experience when purchasing his first home, he vowed that he would never allow his own clients to feel the same way. Ryan started out in real estate after spending 10 years working in corporate America as a regional sales manager of a fitness company. But four and a half years ago he decided to abandon his jet-setting lifestyle, and living out of suitcases, when he got married and started a family. Wanting to be present for his wife and child, Ryan took an inventory of his true passions and settled on real estate as his next step. That choice brought him to the Engel & Völkers Minneapolis office, where he currently works as a real estate advisor.
just another number for me. I’m a relationship person and once I meet someone I try to continuously stay in their life, past the point of just a transaction. I treat people with empathy. When I bought my first house, I felt like I was just a number, from the entire loan process to the point of buying. That’s why I do everything to make sure my clients don’t feel that way. I stay involved throughout the process. And afterwards I send out handwritten notes and gifts,” he says.
Placing a high level of importance of interpersonal relationships, Ryan has been able to skip having to purchase leads, and instead has generated a lot of his business from repeat and referral clients. “I love my clients, they’re not Copyright Top Agent Magazine
There are many ways for agents to stay in touch with clients, and Ryan likes to use social media to keep up with his. He also uses social media platforms to market his listings, posting short videos and professional photos to catch the eye of a potential buyer. But his marketing strategy begins when he sits down with a client and goes over the condition of the property. He then moves on to photos, videos, as well as 3D tours. This approach has worked well as he has produced $35M in volume to date, with an average price point of $427,450. But for Ryan, the price does not indicate any difference in the type of service. “I provide the exact same service to clients regardless of the price. I don’t chase clients for a bigger commission,” he says. It’s his honest methods, long-term investment in his relationships, and excellent quality of service that allows Ryan’s clients to trust him and makes the transaction process smooth and as stress-free as possible. “People deserve the best service. When they’re putting all this money on the line, they need to be able to trust you.” And outside of work, Ryan is involved with a local children’s hospital—a place dear to his heart—and donates to Special Olympics. He also enjoys various outdoor activities with his wife and son. The COVID-19 pandemic has given Ryan some time to truly work out his business priorities. “The pandemic has made me realize where I want my business to go. I want to service people the right way, not just churn through a bunch of transactions. I want to build a team and have a sustainable referral business. For me, it’s not about the number of transactions that I do, it’s about the number of people that I help.”
To learn more about Ryan Pertile email ryan.pertile@evrealestate.com, visit ryanpertile.com, or call (612) 805-0059 www.
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