Long-Term Care Resources
Specialty Pharmacy 2025
Industry Expert Q&A, Market Leaders Buyer’s Guide, and More pg. 24 Empowering Long-Term Care Pharmacies Through Smarter
Daniel J. Lannon RPh, Broker/Owner
At RXinsider, our mission remains focused on connecting pharmacy professionals with the resources, technologies, and thought leadership that drive meaningful patient outcomes.
In this Fall issue of 20Ways, we spotlight Long-Term Care Pharmacy Resources, a sector increasingly central to addressing the complex needs of aging populations and underserved communities. Long-term care pharmacies are not just service providers; they are care collaborators, bridging gaps across clinical settings and helping to deliver more consistent, compassionate, and cost-effective care.
This edition also dives into a timely and urgent editorial focus: Medication, Access, and Hope: How LTC Pharmacies Empower Certified Community Behavioral Health Clinics (CCBHCs) in Behavioral Health. As CCBHCs lead the charge in reshaping mental health and substance use treatment across the country, LTC pharmacies are emerging as vital partners, ensuring access to psychiatric medications, supporting adherence, and streamlining care coordination. Together, they are improving lives by reinforcing the infrastructure of behavioral health with the precision and compassion of pharmacy care.
In addition to the LTC theme, dive deeper into a contribution from the National Association of Specialty Pharmacy (NASP). This editorial offers valuable insight into the evolving role of specialty pharmacy in delivering complex, patient-centered care. As specialty pharmacy continues to expand, NASP’s expertise provides essential guidance for pharmacy leaders navigating this dynamic landscape.
As always, you’ll find 20 WAY profiles, contributed by leading product and service providers across the pharmacy supply chain, showcasing a curated selection of forward-thinking solutions designed to support clinical excellence, operational efficiency, and enhanced patient outcomes. These profiles serve as a quick-reference guide to innovative technologies, services, and resources available to pharmacy professionals today. With all of these components combined, this issue is designed to both inform and inspire, helping your pharmacy stay on the leading edge of pharmacy innovation.
Greg Cianfarani, RPh Founder & CEO
FOUNDER & CEO
Gregory Cianfarani, RPh
DESIGN & PRODUCTION
Design & Layout, Lora Bourque
Multimedia, Eric Simmons
MARKETING & OPERATIONS
Director of Marketing & Operations, Samantha Roy
Marketing & Operations Coordinator, Amanda D’Amico
Credit Analyst & Bookkeeper, Kristin Fennessey
SALES & BUSINESS DEVELOPMENT
EVP, Sales & Marketing, Mike Rahme
VP of Strategic Accounts, Chris Kolkhorst
Executive Sales Director, Shaun Russell
Senior Account Executive, Savannah DaSilva
Account Executive, Jake Studley
Account Executive, Madelyn Almeida
PHARMACY MARKET INTELLIGENCE
Marketing Manager, Alexa DiLuca
Pharmacy Market Analyst, Lexi Cianfarani
Pharmacy Market Analyst, Emma Cidade
Pharmacy Market Analyst, Jeff Rackliff
Pharmacy Market Analyst, Ellie Krouse
EDITORIAL ADVISORY BOARD
Miriam Cho, PharmD
President & Chief Pharmacy Officer MacRx
Brenda Denson, PharmD, BCPPS, FASHP, FALSHP
Pharmacy Educator
Children’s of Alabama
Lindsey Dymowski Constantino
President & Cofounder
Centennial Pharmacy Services & LTC@Home Pharmacy Network
Mark Garofoli, PharmD, MBA, BCGP, CPE, CTTS
Director of Experiential Learning & Clinical Assistant Professor West Virginia University of Pharmacy
Steve Postal, JD
Senior Director, Policy and Regulatory Affairs
National Community Pharmacists Association
Abby Roth
Owner/Microbiologist
Pure Microbiology
FOLLOW US
We Don’t Just Process Claims—
When a claim is filed, it’s often during a stressful moment. That’s why Pharmacists Mutual focuses on more than just paperwork. We deliver clarity, speed, and compassion, so you never face uncertainty alone.
“Every claim tells a story, and we take that seriously,” says Todd Terhark, Claims Service Manager. “By tracking performance, training continuously, and leading with empathy, our team ensures every policyholder gets the support they need—when it matters most.”
Real Stories That Make it Real of policyholders contacted within 8 business hours 96.1% contacted within just 4 hours 60%
“Pharmacists Mutual did an amazing job! They were fast, efficient, and helped me through the process. Excellent service over the last 23 years. The claims team called me the same day. I didn’t expect it, and it meant everything to me.”
–Pharmacist, Policyholder
Imagine discovering an error you were involved in may have harmed a patient—and now you must report it. When you call Pharmacists Mutual, you’ll speak with a claims team that truly understands pharmacy. They know the medications and processes, and they handle your claim with knowledge, compassion, and understanding.
–Kristen Jones, PharmD
When time matters, we don’t wait.
With over a century of commitment to pharmacy professionals, Pharmacists Mutual is built to be there for you—quickly, personally, and with purpose.
Scan the QR code or call
LONG-TERM CARE PHARMACY RESOURCES
Long-term care industry expert Q&A, Market’s Leaders Buyer’s Guide, and more. page 24
SPECIALTY PHARMACY 2025: NAVIGATING THE CROSSROADS OF INNOVATION AND ACCESS
Contributed by Sheila Arquette, President and CEO, National Association of Specialty Pharmacy (NASP). page 18
MEDICATION, ACCESS, & HOPE, LTC PHARMACIES
EMPOWER CCBHCS IN BEHAVIORAL HEALTH
Contributed by Jason Dana Costa, President and CEO, Horizon Pharmacy. page 66
HOW UNITEDRX DOUBLED PACKAGING EFFICIENCY AND CUT DOWNTIME
A case study from Noritsu Pharmacy Automation. page 48
TRANSFORMING ACCESS TO CARE: STARTING A TEST-AND-TREAT PROGRAM IN YOUR PHARMACY
A case study from QuidelOrtho. page 74
FEATURED CASE STUDY
EMPOWERING LONG-TERM CARE PHARMACIES THROUGH SMARTER PROCUREMENT TECHNOLOGY
A Case Study from SureCost with William Posten, Senior Manager of Purchasing and Analytics at Guardian Pharmacy Services. page 32
INTEL REPORT HIGHLIGHTS
Key insights from the 2025 Pharmacy500 Long-Term Care Pharmacy Resources Report. page 40
TRADE SHOW & MEETING EVENT CALENDAR
Detailing key industry events throughout the year. page 56-61
BD PARATA
BD Parata’s pharmacy automation solutions help pharmacies streamline operations, improve accuracy, and enhance patient care. By automating tasks like vial filling, prescription sorting, and medication packaging, pharmacies can help reduce manual labor, minimize errors, and free up staff to focus on clinical services. page 13
With ~12,000 pharmacies reaching 10 million+ patients monthly, RedSail Technologies is the leader in pharmacy software and solutions through brands PioneerRx®, BestRx®, Axys®, PowerLine®, TransactRx®, Emporos®, and QS/1® page 15
SRX FROM SUITERX – EMPOWERING PHARMACY INNOVATION
SRx is a comprehensive pharmacy management system developed by pharmacists and our customers to efficiently manage pharmacy operations. If you desire an all-inclusive pharmacy software solution at an affordable price without sacrificing quality, then SuiteRx is for you!
SuiteRx’s SRx is guided by innovation, powered by our customers. page 17
MCKESSON’S COUNTMATE IS CHANGING HOW PHARMACIES COUNT MEDICATION
Fast, quiet, and built for the way pharmacies work, CountMate takes care of pill counting and vial filling while pharmacy teams take care of patients. page 21
BUILD A STRONG PHARMACY INFRASTRUCTURE THAT CAN ADAPT TO CHANGING ECONOMIC, REGULATORY, AND PATIENT REQUIREMENTS WITH THE COMPLIANCE TEAM
Navigating changing patient needs while maintaining high-quality care and complying with regulatory requirements is a complex challenge for pharmacies. page 23
JFCR X PHARMACY AUTOMATION EQUIPMENT AND SOFTWARE SOLUTIONS FOR EFFICIENCY AND PROFITABILITY
JFCRx provides a full range of pharmacy automation solutions to help pharmacies streamline operations and improve ROI. These include multi-dose blister card and pouch adherence packaging, inspection and verification systems, vial filling, and tablet sorting. page 29
AXIAL ® MULTI-DOSE PACKAGING MACHINES BY EUCLID ® MEDICAL PRODUCTS
Axial multi-dose machines promote medication adherence and simplify the process for the patient by pouch and blister card packaging medications by time and day. Axial boasts a smaller footprint than any other machine on the market. page 31
CGM — EMPOWERING UNMATCHED GLUCOSE CONTROL
Dexcom Continuous Glucose Monitoring (CGM) is proven to lower A1C and increase time in range. Dexcom ranks #1 in patient satisfaction, adherence, and retention. page 37
RETURN SOLUTIONS OFFERS HASSLE FREE RX RETURNS
Reduce time spent tracking credits and get credit quickly with Return Solutions’ OneCheck Select program — the fastest pharmaceutical return credit reimbursement in the industry. page 39
CUSTOM MANUFACTURING THAT DELIVERS — FAST
Health Care Logistics® creates functional, made-toorder cabinets, boxes, and storage containers that improve workflow and deliver measurable results — turning ideas into reality without delays, inflated costs, or compromise. page 43
STRATEGIC PURCHASING AND OPERATIONS IMPROVEMENT SOLUTIONS BY INNOVATIX
Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care. page 45
INNOVATIVE ROOMS, COUNTERS, AND FIXTURES EXPERTLY CRAFTED BY UNIWEB, INC.
Since 1970, Uniweb has been domestically factoryproduced, providing durable products in weeks rather than months. The company specializes in manufacturing steel pharmacy and retail systems with a wide range of millwork décor and fabric panel options. It’s quick and easy to install! page 47
VALUE DRUG COMPANY IS SUPPORTING LONG-TERM CARE PHARMACIES WITH CONFIDENCE AND CARE
We deliver tailored support for long-term care pharmacies, offering personalized service, accurate order fulfillment, strategic business guidance, and access to specialty medications to help optimize operations and improve resident outcomes. page 53
VMI INDIVION/PHARYS FOR OPTIMIZED PERSONALIZED DAILY DOSE POUCH PACKAGING
VMI’s automated solutions ensure that patients receive the right medications prescribed by their doctors, packaged so they receive the exact treatment prescribed, with no omissions and errors. page 55
COLDKEEPERS — YOUR PREMIUM COLD-CHAIN SOLUTIONS PROVIDER
Ensure your medication arrives safely and securely when you trust the experts at Coldkeepers with your accreditation and pharmaceutical shipping needs as mandated by pharmacy guidelines. page 63
STCHEALTH — CLOSE GAPS IN CARE AND DRIVE REVENUE WITH IMMSLINK
Ensure compliance with integrated immunization reporting. Increase operational bandwidth to accelerate immunization services. page 65
RXPOST — BUY, SELL, AND TRANSFER PHARMACY STOCK — FAST, COMPLIANT, PROFITABLE
Buy meds up to 53% below WAC. Sell surplus in <10 days for around $24K. Move slow stock chain-wide with one click. No hardware, no contracts — just a DSCSA-compliant tool that puts money back in your pharmacy. page 71
18 WAY
WELLNESSMATS ® — PREMIUM STANDING SOLUTIONS
IMPROVING SAFETY & BOTTOM LINE
WellnessMats are the long term, premium, anti-fatigue solution to pharmacy industry burnout. Reduce the standing fatigue that can lead to dangerous mistakes and injury, all while improving retention, productivity, and procurement costs. page 73
PHARMAFORTIFY™— BOESEN & SNOW’S
COMPLETE, PROACTIVE PHARMACY SOLUTIONS
PharmaFortify™ helps shield pharmacies from audits, compliance risks, and regulatory scrutiny — combining our vast legal background with real-world pharmacy operations experience to protect your business like no one else can. page 79
CARDINAL HEALTH™ MEDICAL BENEFIT BILLING
Bill and track your medical benefit claims in real time, giving you visibility into submissions, denials, and rejections. This holistic view empowers you to expand your pharmacy capabilities. page 81
20Ways MISSION
To educate pharmacy management on products and services that serve to improve patient care or improve a pharmacy’s financial bottom line, while distilling and presenting this relevant information via 20 product profiles.
VIEW 20Ways ONLINE
RXinsider.com/20Ways
GENERAL SUBSCRIPTION INQUIRIES
RXinsider LTD c/o 20Ways
1300 Division Road, Suite 103 West Warwick, RI 02893
General Information: 20Ways@RXinsider.com
20Ways is an official publication of RXinsider.
NOTICE OF POLICY
20Ways is published quarterly by RXinsider LTD, 1300 Division Road, Suite 103, West Warwick, RI 02893. Postmaster: Send address changes to 20Ways/RXinsider, 1300 Division Road, Suite 103, West Warwick, RI 02893. Notification of address change must be made six weeks in advance, including old and new address with zip code.
Editorial — views expressed in articles or profiles in the 20Ways are those of the author(s) and do not necessarily reflect the policies and opinions of RXinsider, our editorial board(s), our advisory board(s), or staff. Advertising – products, services, and educational institutions advertised in 20Ways do not imply endorsement by RXinsider.
Copyright © 2025 RXinsider LTD. All rights reserved. Reproduction without permission is prohibited.
President & CEO: Tom Polen
Founded: 1897
Employees: >70,000
Stock Symbol: NYSE: BDX
BD Parata’s pharmacy automation solutions help pharmacies streamline operations, improve accuracy, and enhance patient care. By automating tasks like vial filling, prescription sorting, and medication packaging, pharmacies can help reduce manual labor, minimize errors, and free up staff to focus on clinical services.
Toll-Free Phone: (888) PARATA1 | 888 (727-2821)
Address: 106 Roche Drive Durham, NC 27703
Website: parata.com | bd.com
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The company supports the heroes on the frontlines of health care by developing innovative technology, services, and solutions that help advance both clinical therapy for patients and clinical process for health care providers.
n BD and its more than 70,000 employees have a passion and commitment to help:
• Improve patient outcomes.
• Improve the safety and efficiency of clinicians’ care delivery process.
• Enable laboratory scientists to accurately detect disease.
• Advance researchers’ capabilities to develop the next generation of diagnostics and therapeutics.
BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues.
n By working in close collaboration with customers, BD can help:
• Enhance outcomes.
• Lower costs.
• Increase efficiencies.
• Improve safety.
• Expand access to health care.
Parata expands BD’s solutions to a new area of the high-growth pharmacy automation space. Parata’s technology supports improved inventory management, workflow efficiency, and enables scalable g rowth. With solutions like centralized dispensing and remote prescription pickup, phar macies can expand access and improve medication adherence. Whether serving retail chains, health systems, or independent pharmacies, Parata delivers the tools needed to optimize performance and elevate the pharmacy experience.
For more information on BD, please visit bd.com.
Most technologically advanced pharmacy switch with unmatched performance and industry-leading 99.99%
President & CEO: Andy Mauer
Employees: 700+
Toll-Free Phone: (833) 733-7245
With ~12,000 pharmacies reaching 10 million+ patients monthly, RedSail Technologies is the leader in pharmacy software and solutions through brands PioneerRx®, BestRx®, Axys®, PowerLine®, TransactRx®, Emporos®, and QS/1®
Address: 201 W. Saint John Street Spartanburg, SC 29306
Website: redsailtechnologies.com
RedSail Technologies customers include community, enterprise, regional chain, long-term care, outpatient, physician clinic, HME/DME, and specialty phar macies. Deep understanding of these phar macies’ potential and challenges fuels our support of rapid software feature development, next-generation products, and ground-breaking clinical and financial programs teamed with industry partners. Our customers are part of the country’s most clinically advanced and financially sustainable phar macy network, supported by the technology and programs they need to succeed and elevate their role in healthcare.
n PioneerRx Pharmacy Software
PioneerRx is designed for independent community phar macies that want a feature-rich, highly customizable pharmacy management system with advanced clinical and business management tools.
• Friendly Support: Each PioneerRx pharmacy has a dedicated support team with software, hardware, and accounting specialists. Software specialists are certified pharmacy technicians, so they understand both the software and your business.
• Advanced Reporting: With advanced and customized reporting, PioneerRx enables you to make data-driven decisions about your phar macy and your patients. PioneerRx ensures you are equipped with the insights needed for growth and profitability.
• Automated Workflow: PioneerRx is built to streamline the daily workflow of your entire staff. By automating routine tasks and triggering next steps, PioneerRx reduces missed opportunities and frees up your time to focus on clinical activities.
n BestRx Pharmacy Software
BestRx is a flexible and intuitive phar macy management system designed for independent phar macies seeking a reliable, cost-effective solution with comprehensive features.
• 24/7 Phar macy Access: BestRx’s cloud-hosted software provides you with 24/7 remote access to your pharmacy, allowing you to manage sales, inventory, reports, and prescriptions anytime, anywhere.
• Maximum Efficiency: Shrink your to-do list with automated task optimization features. Plus, with multiple customizable options, you can design your workflow around the way you like to work not based on the limitations of a rigid system.
• User-Friendly Solution: BestRx is a user-friendly platform designed to make pharmacy management effortless. With an intuitive interface and easy navigation, it provides a smooth experience for phar macies. Seamlessly integrated with a range of third-party services, BestRx streamlines operations by handling the heavy lifting for you.
n Axys LTC Pharmacy Software (Coming Soon!)
Axys LTC is a cloud-based phar macy management software designed to equip long-ter m care pharmacies with the most modern technology available. Axys LTC provides advantages that strengthen your business now and prepare your pharmacy for healthcare’s future.
• Advantages of the Cloud: Having a modern, cloud-based infrastructure is a big advantage as our industry changes. Axys LTC offers distinct benefits like fast updates, low-cost scaling, comprehensive security, and market-leading reliability.
• Easy to Lear n and Train: In an environment with staff turnover, you need software that’s intuitive to today’s typical user. The design of Axys LTC was centered around user experience to reduce training time and increase usability, leading to faster user adoption and instantaneous success.
• Lower Total Cost of Ownership: With no need to purchase and continually upgrade server hardware, less time spent on training and product support, and improved workflows, Axys LTC phar macies see an impactful return on their investment.
PowerLine’s world-class cloud-native architecture offer s a remarkable availability rate of 99.99%, providing you with reliable, HIPAA-compliant services. The platform is architected to scale to any required transaction volume while maintaining best-in-industry speed and security. PowerLine’s direct connectivity to pharmacy benefit managers ensures pharmacy management systems and service providers can effortlessly manage claims, provide copay assistance, perform pre- and post-edits, and facilitate direct messaging. PowerLine is an independent pharmacy switch unaffiliated with distributors or PBMs and dedicated to providing best-in-class service.
Transform patient care and g row your phar macy’s business with the advantages of RedSail. Our patient engagement and adherence programs create healthier patients and boost store revenue. Plus, a team of pharmacy consultants offers personal support in implementing new programs, sharing best practices, and assessing results. RedSail Pay is a transparent, costeffective merchant services solution that offers transparent pricing. RxCash+ is a data-driven cash pricing tool that uses tailored pricing algorithms to offer customized pricing, revenue uplift, and transparency.
Ready to see more? Talk to us about what truly modern pharmacy solutions might mean for your business, email sales@redsailtechnologies.com.
SRx is a comprehensive pharmacy management system developed by pharmacists and our customers to efficiently manage pharmacy operations. If you desire an all-inclusive pharmacy software solution at an affordable price without sacrificing quality, then SuiteRx is for you! SuiteRx’s SRx is guided by innovation, powered by our customers.
President & CEO: Nicholas Zener, Pharm.D., M.S.
Founded: 2008
Employees: 50+
Phone: (916) 242-8779
Fax: (972) 905-7489
Address: 450 South 900 East, Suite 125, Salt Lake City, UT 84102
Website: www.suiterx.com
SuiteRx is an independently owned phar macy software company catering to long-term care, retail, combination, mailorder, multi-location, specialty, and various other pharmacy environments. Pharmacies using our applications find more time for patient-focused care because their once manual tasks are now easily automated. Leverage the power of our highly configurable workflow, reap the benefits of our data extraction and analysis methods, and find value in the consultative approach our implementation team takes to align our software to your business goals. Over the years, we remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality pharmacy solutions aligned with the key objectives of our clients: operational efficiencies, increased staff productivity, integrated technology, and streamlined processes. We do so with flexibility and nimbleness that fit your goals not ours. If you are looking for an all-inclusive phar macy software solution at an affordable cost without sacrificing quality, SuiteRx Software is the right choice for you! Current SuiteRx product offerings include SRx, SRxGateway, MyRx, SRxDelivery, SRxUniversity, SRxConnect, SRxAPI, SRxGen, SRxAffinity, SRxAssist, and SRxLogistics.
Product Overview
Developed by phar macists, for phar macists, our SRx program enables independent and small chain pharmacies to use state-of-the-art technology to better meet the needs of their customers and increase speed and accuracy in the pharmacy. With retail, long-term care, specialty, 340B, and combo versions of the software, SRx is a comprehensive solution, that integrates document management, delivery, POS, inventory management, web portal capabilities, and compounding into one seamless application.
• SRxAPI: It is organized around REST and has predictable resourceoriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs.
• SRxConnect: Our enhanced customer service website. It offers solutions not only for support issues, but also for custom requests.
• SRxUniversity: Online computer-based training program to help train clients and employees on SRx.
• SRxDelivery: Real-time delivery information and e-signature capture. The application is available on different mobile devices (Android, iOS, and iPadOS).
• MyRx: Allows patients to refill prescriptions, look up drug information, and communicate with your pharmacy from their mobile device.
• SRxGateway: Provides communication tools, including EMAR capabilities and refill requests, between facilities, physicians, and your pharmacy.
• SRxAffinity: Provides views of almost real-time business performance by aggregating metrics from SRx dispensing data and converting it into actionable data for single- or multi-site locations.
• SRxAssist: Dispense medications in your facility anywhere using your mobile phone.
• SRxLogistics: A mobile application that scans barcodes of drugs, enabling the user to monitor the drug supply or inventory in the pharmacy.
• Enhanced communication for improved patient adherence.
• Reduced workflow disruption with easy edit ability.
• 365 days of client support.
• Advanced compounding workflow.
• Paperless faxing functionality.
• Document and cycle fill management.
• Adherence reporting.
• Shipping integration.
• Inventory tracking.
• Custom design.
“SuiteRx is the best pharmacy system on the market. The system allows us to cover all the bases in one package. Document management, online ordering, electronic and paper MARs, statements, electronic exchange of delivery information, and unlimited reporting options are available at our fingertips. In addition, the system is so easy to use, it makes training much easier than it was with our old system. SuiteRx has become the most valuable tool in our toolbox!”
Paul
M. O’Leary, General Manager, Parkview Health Services, LLC
PointClickCare; Prescribers Connection; Asembia; SureScripts; AutoMed; Parata PacMed; Medicine on Time; Dispill USA; DOSIS; Synmed; RxSafe; Cubex; Talyst; Extended Care Pro;CaraSolva; AccuF lo; ScriptPro; ParataRDS; Parata Max; Innovation; Kirby Lester; RxMedic; QuickMAR; Yardi; Eldermark; Symphony; CoverMyMeds; RxPertise; RxLinc; Therap; SalesDoor; and many more.
Ordering Information
Email: sales@suiterx.com | Phone: (916) 242-8779 (916-ChatSRx)
As the healthcare landscape evolves, specialty pharmacy remains at the forefront; dynamic, demanding, and often disruptive. The rapid pace of scientific discovery and medical innovation challenges providers across the care continuum to find smarter, more effective ways to support patients with complex conditions while managing rising costs. In 2025, the industry is experiencing unprecedented growth fueled by breakthrough therapies, digital transformation, and a steadfast commitment to patient-centered care. But with progress comes complexity. Stakeholders must now navigate escalating costs, increased regulatory oversight, and shifting expectations from payers, all while maintaining quality, access, and outcomes.
Specialty pharmaceuticals now account for more than half of total drug spending in the U.S., with global market projections nearing $965 billion by 2030. This exponential growth is fueled by the rise of biologics, targeted therapies, and treatments for chronic and rare diseases.
Payers are reevaluating traditional pricing strategies, with growing interest in cost-plus models and rebatefree alternatives, part of a broader movement toward transparency and value-based care. At the same time, biosimilars are gaining momentum as cost-effective substitutes for higher-priced biologics Yet amid these shifts, it’s critical not to lose sight of what defines specialty pharmacy: a high-touch, patient-centric model rooted in clinical excellence and care coordination. Reducing the conversation to drug price alone risks diminishing this comprehensive approach to a transactional one.
Artificial intelligence and advanced analytics are revolutionizing specialty pharmacy operations. From predictive adherence tools to personalized patient engagement platforms, technology enhances outcomes while streamlining care delivery.
Health systems are increasingly bringing specialty pharmacy services in-house. By 2028, they are expected to control 25% of the specialty phar macy market, with nearly all large systems operating their own specialty pharmacies.
4 3 3
While cell and gene therapies (CGTs) offer life-changing potential, their development and delivery come at a steep price. These therapies challenge traditional reimbursement models and strain payer budgets.
The 340B Drug Pricing Program is under intense scrutiny, with new state laws and legal battles reshaping its future. At the same time, pharmacy benefit managers (PBMs) face mounting pressure to increase transparency and reduce anti-competitive practices.
Despite technological advances, patient adherence remains a continued focus. Therapy discontinuation underscores the need for more robust support systems and behavioral interventions.
By Sheila Arquette, President & CEO, National Association of Specialty Pharmacy (NASP)
1 2 4 3
Uniquely positioned, specialty pharmacies support value-based care models, aligning reimbursement with outcomes and improving clinical and financial performance.
Offering services such as medication therapy management, genetic counseling, and remote monitoring can differentiate specialty pharmacies and expand their scope in the care continuum.
Partnerships between specialty pharmacies, manufacturers, payers, and providers are unlocking new innovation, access, and affordability pathways. These alliances are critical to navigating the complexities of specialty drug delivery and patient and disease management.
Biosimilar
As more biosimilars enter the market, specialty pharmacies have an opportunity to lead in education, adoption, and cost savings, helping to reshape the economics of specialty care.
Specialty pharmacy in 2025 is an industry in motion complex, fast-growing, and full of promise. By embracing innovation, addressing systemic challenges, and keeping patients at the center, we can shape a future where specialty therapies are not only advanced but also accessible and affordable.
The National Association of Specialty Pharmacy (NASP) is a 501(c)(6) non-profit trade organization and is the only national association representing all stakeholders in the specialty pharmacy industry. The mission of the National Association of Specialty Pharmacy (NASP) is to empower specialty pharmacy stakeholders to advance the standard of patient care. NASP provides an online education center offering accredited continuing pharmacy education programs, hosts an annual meeting and expo that offers educational sessions and continuing education credits, and is the only organization that provides a certified specialty pharmacist credential through the Specialty Pharmacy Certification Board (SPCB). NASP members include the nation’s leading specialty pharmacies, pharmaceutical and biotechnology manufacturers, group purchasing organizations, patient advocacy groups, integrated delivery systems, law firms, health plans and PBMs, technology and data management vendors, wholesalers/ distributors, logistics providers, practicing pharmacists, pharmacy technicians, nurses, and healthcare professionals.
VP & General Manager: Kevin Cloutier
Founded: 1998
Stock Symbol: MCK
Toll-Free Phone: (888) 606-6337
Fast, quiet, and built for the way pharmacies work, CountMate takes care of pill counting and vial filling while pharmacy teams take care of patients.
Address: 6555 State Highway 161 Irving, TX 75039
Website: www.mckesson.ca/assistline
McKesson Pharmacy Automation has long been a market leader in providing automation technology to retail and institutional pharmacies. With a reputation for providing unparalleled service truly second to none they lead the way in automating how patients receive medication, enabling faster and safer treatment.
How exactly do they deliver the best possible experience to phar macies and their patients? It’s a precise mix of people, partners, and technology. First and foremost are the people People who understand what it’s like to count pills or have their eyes go blurry from filling seemingly endless blister cards. People who understand the ins and outs of pharmacy. Their collective goal is to make every process within a phar macy’s operation safer, more accurate, and as efficient as possible.
Partners are the next ingredient in the mix: creative and enter prising engineering fir ms, best-in-class manufacturers, and premiere shipping and logistics companies
Adding the two together results in leading-edge technology that automates the repetitive and manual tasks that most commonly lead to medication errors. CountMate is one such technology.
Pharmacies are busy places we all know it! Space is tight, time is limited, and accuracy is non-negotiable. That’s why McKesson Pharmacy Automation’s CountMate delivers real value by helping phar macies operate smarter, faster, and calmer without adding staff or sacrificing quality. Combine decades of automation experience with firsthand knowledge of day-to-day phar macy life, and you’ll get to know what works well for phar macy teams and what leaves room for improvement. CountMate a fully automated vial filling solution unlike any other is built to fill those gaps.
Engineered for high-volume output, CountMate combines a compact footprint with ultra-quiet operation, making it ideal for pharmacies where space is limited and a calm, patient-friendly atmosphere is crucial.
A quieter pharmacy means fewer distractions and a pleasant environment for both employees and patients. CountMate helps maintain this peaceful setting even during peak hours, while delivering consistent, uninterrupted performance.
CountMate’s front-facing access allows it to sit neatly against a wall, preserving valuable floor space without compromising functionality Available in two configurations, supporting 84 or 168 medication canisters, CountMate adapts to varying prescription volumes. Built for continuous production, it fills up to three vials per minute and keeps prescriptions moving, even while canisters are being refilled.
Driving CountMate’s precision and speed are its dual robotic ar ms, which work in tandem to fill, label, photograph, and sort prescriptions directly into 18 patient-specific lanes This eliminates manual sorting, reduces delays, and increases confidence that every order is complete, accurate, and ready for pickup. It also means your pharmacy team stays organized, efficient, and focused on patient care.
Accuracy and safety are at the core of CountMate’s value. Each vial is photographed from the top and side for traceability, while barcodedriven verification ensures the right medication goes in the right canister in the first place. A biometric vein reader and optional locking canisters add even more peace of mind through additional layers of security.
What makes CountMate especially phar macy-friendly is how easily it fits into existing operations. It supports various vial sizes and colors, includes pivoting sections for easy cleaning, and is powered by McKesson’s trusted automation hardware and software. CountMate is designed with workflow in mind by enhancing productivity, reducing downtime, and helping teams feel more in control.
CountMate is more than just a counting machine. It’s a dependable, around-the-clock coworker. It never calls in sick, never loses focus, and always delivers precise results. For phar macies seeking a smarter, more efficient approach to vial filling, one that enables staff to devote more time to patient care, CountMate offers a reliable and forward-thinking solution.
McKesson Pharmacy Automation supports retail pharmacies with advanced vial filling and multi-dose blister packaging technology designed to streamline workflows, enhance dispensing accuracy, and improve patient care. To explore your options, visit www.mckesson. ca/assistline or email automationsales@mckesson.com.
Jessica was researching accreditation organizations with a Pharmacy program to help standardize processes and procedures and improve quality across Lewis Drug’s 60 locations. “We want to find ways to streamline some of the overwhelming day-to-day details of operating a pharmacy so our pharmacists can focus more on their patients.”
“ Pharmacy Accreditation by The Compliance Team helped us standardize processes, bring consistency across our 60 locations, and put a spotlight on quality improvement. Having a partner like TCT is invaluable.”
— Jessica Strobl,
You have a choice. Choose TCT.
PharmD VP Professional Services
Lewis Drug 60 locations
President & CEO: Sandra Canally, RN
Founded: 1994
Employees: 50
Phone: (215) 654-9110
Fax: (215) 654-9068
Navigating changing patient needs while maintaining high-quality care and complying with regulatory requirements is a complex challenge for pharmacies.
Address: P.O. Box 160, 905 Sheble Lane, Suite 102 Spring House, PA 19477
Website: www.thecomplianceteam.org
Established in 1994, The Compliance Team (TCT) is a nationally recognized, CMS-approved accreditation organization. Nurse owned and nurse led, we provide comprehensive accreditation and certification services for pharmacies, DMEPOS and infusion therapy providers, local health departments, rural health clinics, and swing bed providers. We deliver more than 30 accreditation and certification programs as one of the industry’s most respected and sought-after accreditation organizations. To support ongoing innovation, we continually monitor current and emerging healthcare trends. Across programs, we provide a pathway to operational efficiency and excellence empowering providers to deliver quality services and patient care.
We attribute our longevity and success to superior programs, advisors, and staff as well as three passionately held principles that have guided TCT from the beginning:
1. Every patient deserves exemplary care.
2. Healthcare delivery excellence should not be difficult or costly to achieve.
3. Safety-Honesty-Caring® is what matters most to patients.
TCT’s phar macy accreditation and certification programs, leadership and expertise in the phar macy industry has helped our providers adapt to new opportunities and challenges and focus on continuous quality improvement and value-based patient care.
n Streamline day-to-day operations so you can focus more on your patients.
As phar macy business models continue to evolve and expand from a transactional-based model to a more clinical-based model, our accreditation programs will help you discover and drive new ways to:
• Develop and standardize processes and procedures to improve management of resources.
• Identify areas for quality improvement.
• Instill consistency of services, processes, and quality pharmacy wide.
• Focus your staff on continuous quality improvements for valuebased patient care, outcomes, and satisfaction.
• Generate patient referrals, contracts, and payer confidence.
• Simplified approach and streamlined process.
• Plain language, easy-to-understand and implement quality standards.
• Standards tailored to your specific business model.
• One-on-one TCT advisor support.
• Educational resources.
• Access to TCT’s proprietary patient satisfaction survey portal.
• Three-year payment schedule.
From niche to national and everything in between.
n Accreditation Programs
• Ambulatory Infusion Suite
• Community Pharmacy (incl. DMEPOS*)
• Compounding
• E-Commerce Protection
• Home Infusion Therapy*
• Long-Term Care
• Patient-Centered Pharmacy Home™
• Retail Clinic
• Specialty Pharmacy
• TelePharmacy
n Certification Programs
• Clinical Disease Management
• Communicable and Emerging Infectious Disease
• Immunization
• Point-of-Care Testing
*CMS approved
For more information visit our website thecomplianceteam.org, call (215) 654-9110, or email team@thecomplianceteam.org.
Q. What exactly is “long-term care at home” and how is it different from traditional retail or LTC pharmacy models?
Long-term care pharmacy at home refers to the services and supports that a phar macy provides specific patients residing in their own homes that is equal to or greater than the level of care that they would receive if they were residing in a long-term care facility. Unlike traditional retail models that focus on point-of-sale transactions, LTC at home pharmacies provide comprehensive medication management including adherence packaging, 24/7/365 availability, cyclical medication reviews, delivery coordination, and care coordination with other community providers and caregivers. In traditional LTC pharmacy, pharmacies are providing medications to facilities; LTC at home is rooted in the community, serving patients who may never enter a facility but still require high-touch, ongoing clinical support.
Q. Who qualifies for long-term care at home pharmacy services? Is it only for patients receiving home health?
Not at all. While patients receiving home health services may qualify, the LTC at home model is designed for any individual who requires a skilled level of care, regardless of whether they are enrolled in a formal home care program. This includes patients with chronic conditions, cognitive impairment, mobility limitations, polypharmacy, or frequent hospitalizations. Eligible populations may range from medically complex children to adults living in private residences. In fact, many patients receiving Medicaid home and communitybased services or those who are dually eligible for Medicare and Medicaid often meet the criteria, even if they are not actively receiving in-home nursing support. It’s important to note that there is a formal qualification process. Phar macies are responsible for identifying, qualifying, and continually re-qualifying patients to ensure they meet the criteria for LTC-level pharmacy services. This must be clearly documented and maintained at the pharmacy to support compliance, payer expectations, and patient safety.
Q. What ser vices must a pharmacy provide to be considered compliant with LTC at home?
First and foremost, any phar macy operating under their LTC NPI must meet the CMS requirements for LTC-level of pharmacy care. The CMS requirements include comprehensive inventory, adherence packaging requirements, pharmacist on call service, IV and compounding access, medication delivery, and emergency medication supplies.
In addition to meeting CMS requirements, pharmacies must recognize that LTC at home patients are often living independently or supported by non-clinical caregivers. This reality demands that the pharmacy elevate its role, delivering a level of care equivalent to what the patient would receive in a facility setting. That means stepping beyond dispensing and into true medication management. Pharmacies must provide comprehensive care coordination, including medication synchronization, up-to-date clinical documentation and qualification forms, and most importantly, perform a complete Medication Dispensing Review (a combination of medication reconciliation and drug utilization review) every time medications are dispensed. By doing so, the pharmacy ensures patients are not only receiving the right medications but are also being actively monitored and clinically managed in the home. This model moves beyond simple delivery and becomes a robust, patient-centered system of care, supporting both safety and better health outcomes.
Q. Why is LTC at home becoming more important in today’s healthcare landscape?
A shift towards aging in place, combined with rising facility costs and a sever shortage of LTC beds, has created a growing demand for LTClevel services delivered at home By 2030 five short years nearly one in five Americans will be 65 or older. Meanwhile, more than 70% of individuals who need long-term care reside in the community, not in institutions. The LTC phar macy at home model fills a critical gap by offering continuity or care, improving medication adherence, and reducing hospitalizations … all while also supporting caregivers, community providers, and reducing health care costs.
Q. How are payers and PBMs responding to LTC at home?
Are they recognizing it as a distinct service model?
Yes, but it’s a work in progress. Forward-thinking industry leaders are beginning to recognize that LTC pharmacy at home is not just retail or LTC pharmacy, it’s a hybrid model that requires its own compliance structure, reimbursement model, and credentialing process. This year we are seeing some payers and plans have already begun carving out service sets and are requiring proof of service standards. Although this can be frustrating for pharmacy owners and operators, it’s exciting! This evolution opens the door for contracting opportunities for pharmacies that can help them better support their at home patient populations, and even provides space for value-based opportunities for pharmacies that can demonstrate outcomes.
Q. What does the future of LTC at home look like and how can independent pharmacies position themselves to lead?
The future of LTC pharmacy at home is both urgent and promising. As health plans, ACOs, and regulatory bodies continue to prioritize aging-inplace initiatives, the demand for qualified LTC phar macy at home partners will grow. Independent pharmacies are uniquely positioned to lead because of their community relationships, agility, and ability to provide personalized care. To lead in this space, pharmacies must ensure compliance with CMS standards for long-term care, implement dedicated LTC at home workflows, and actively engage with local providers, MCOs, and community partners to build trust and demonstrate that independent pharmacies are capable of delivering high-touch, clinical care, not just filling prescriptions.
Q. What are some of the biggest misconceptions about LTC at home pharmacy services?
The biggest misconception is that LTC pharmacy at home is just “retail with delivery.” Many assume it’s simply a matter of putting prescriptions in a bag and dropping them off at a patient’s home In reality, the LTC at home model is a clinical, outcomes-driven model that mirrors the level of pharmacy services traditionally provided in a skilled nursing facility. In a retail model, the interaction often ends at the point of sale. In contrast, LTC at home pharmacy care involves ongoing clinical oversight, robust
documentation, proactive medication management, and close coordination with healthcare providers, caregivers, and home-based services. Pharmacies are responsible not only for dispensing but also for ensuring that the medications are administered correctly, safely, and consistently, often to medically complex or cognitively impaired patients.
Other common misconceptions include:
• “It’s only for hospice or home health patients.” LTC at home services are not limited to patients in those programs. Patients do need to qualify for this level of service, but any individual who requires a skilled level of medication management, typically due to chronic illness, polypharmacy, or functional impair ment, may qualify, even if they’re not receiving formal in home care.
• “Only big LTC pharmacies can do this.” In fact, independent, community-based pharmacies are leading the charge in LTC at home. With the right infrastructure and training, smaller pharmacies can provide these services with greater flexibility and personalization than many larger operations.
• “T here’s no formal framework or regulation.” This model must meet CMS’s long-ter m care phar macy requirements, including medication regimen reviews, 24/7 pharmacist access, adherence packaging, and timely delivery. It also requires pharmacies to meet minimum care standards, including qualifying patients, providing care coordination, clinical documentation, and cycle medication reviews. It is not a gray area; it’s a regulated level of care that is being audited for service support and even now has accreditation pathways.
Ultimately, LTC pharmacy at home is about bringing the institutional pharmacy model into the community … with all the clinical rigor, patient safety measures, and outcome tracking required to support highrisk populations aging in place. My favorite aspect of the model is that pharmacy is no longer just a dispenser … it becomes a central player in the care team, exactly what it should be.
Lindsay Dymowski Constantino, President & CoFounder of Centennial Pharmacy Services
Lindsay Dymowski Constantino is the president and cofounder of Centennial Pharmacy Services, one of the first pharmacies in the country exclusively focused on long-term care at home. She also serves as the cofounder and president of the Long Term Care at Home Pharmacy Quality Commission, which partners with payers, health plans, and other industry leaders to develop compliance frameworks and operational standards that allow pharmacies and other healthcare providers to confidently and compliantly deliver long-term care pharmacy services in the home setting. A nationally recognized leader in community-based pharmacy innovation, Lindsay is passionate about building scalable, sustainable models that support aging and medically complex patients where they want to be — at home.
Accu-Chart Plus Health Care Systems accuchart.com (847) 252-7300
AdvanceNet Health Solutions anshealth.com (215) 942-0764
Allied Pharmacy Products www.steri-tamp.com (516) 374-8862
Altium Healthcare altiumpkg.com/marketswe-serve/healthcare (800) 392-9824
American BioTech Supply americanbiotechsupply.com (800) 648-4041
American HealthCare Capital americanhealthcarecapital.com (310) 437-4422
American Society of Consultant Pharmacists (ASCP) www.ascp.com (703) 739-1300
Americorp Financial, LLC americorpusa.com (800) 233-1574
Amneal Pharmaceuticals LLC amneal.com (908) 947-3120
Anda Inc. www.andanet.com (800) 331-2632
ARxIUM
www.arxium.com (888) 537-3102
Board of Certification/ Accreditation, (BOC) bocusa.org (877) 776-2200
Cardinal Health www.cardinalhealth.com (614) 757-5000
Cencora www.cencora.com (610) 727-7000
Cleanroom Connection www.cleanroomsupplies.com (800) 616-5319
COSHATT www.coshattcorx.com (800) 553-2730
Crocus Medical Inc. crocusmed.com (888) 927-6287
Dr. Reddy’s Laboratories Ltd www.drreddys.com (518) 827-7702
Euclid Medical Products www.euclidmedicalproducts.com (800) 727-2543
EzriRx www.ezrirx.com (718) 502-6610
Flexible Pharmacy Services, PLLC flexiblerx.com (323) 539-3032
Health Care Logistics, Inc. gohcl.com (800) 848-1633
HelioMetrics heliometrics.net (612) 444-3242
Helmer Scientific | Trane Technologies www.tranetechnologies.com (704) 655-4000
Innovatix, LLC www.innovatix.com (877) 777-1552
ISO-MED, Inc. iso-med.com (800) 797-1405
Jays Company jayscompany.com (763) 557-0056
JFCRx jfcrx.com (262) 729-9200
Jones Healthcare Group joneshealthcaregroup.com (519) 451-2100
Liberty Software libertysoftware.com (800) 480-9603
Manchac Technologies www.manchac.com (877) 626-2422
McKesson Corporation www.mckesson.com (972) 446-4800
Medi-Dose, Inc./EPS, Inc. www.medidose.com (800) 523-8966
Migali Scientific www.migaliscientific.com (855) 464-4254
National Pharmaceutical Returns, Inc. www.npreturns.com (800) 470-7725
Net-Rx (an MHA Solution) net-rx.com (866) 336-3879
Noritsu Pharmacy Automation noritsu-rx.com (800) 521-3686
NuAire | Kewaunee www.nuaire.com (763) 553-1270
Paladin Data Corporation paladinrx.com (800) 725-2346
Parata Systems (BD) parata.com (888) 727-2821
PCCA
www.pccarx.com (800) 331-2498
PDM Healthcare www.pdmhealthcare.com (440) 871-1721
Pharma Logistics, LLC www.pharmalogistics.com (888) 729-7427
Pharmacists Mutual Insurance Company phmic.com (800) 247-5930
PharmaComplete www.pharmacomplete.com (984) 249-3692
Pharmacy Automation Supplies pharmacyautomationsupplies.com (800) 798-1401
PK Telehealth (TCE Group) www.pk-plus.com (888) 331-3317
PPOk www.ppok.com (877) 557-5707
Precision Dose, Inc. www.precisiondose.com (800) 397-9228
PrimeRx www.primerx.io (866) 495-3999
Q.I. Medical Inc www.qimedical.com (530) 272-8700
QRx Solutions qrxsolutions.com (833) 258-2028
Real Value Rx www.realvalueproducts.com (855) 681-7201
Redsail Technologies, LLC www.redsailtechnologies.com (833) 733-7245
Rees Scientific www.reesscientific.com (609) 530-1055
Return Solutions, Inc. www.drugreturns.com (800) 579-4804
Rx Systems, Inc. rxsystems.com (800) 922-9142
RxRise www.rxrise.com (833) 479-7473
RXshelving.com www.rxshelving.com (800) 934-6798
ScriptPro LLC www.scriptpro.com (800) 851-2364
SDS Rx www.sds-rx.com (877) 686-4343
Shepard Medical Products | CareMates www.shepard-medical.com (630) 539-7790
SmartCells (SATECH, Inc.) www.smartcellsusa.com (360) 748-8711
SoftWriters, Inc www.softwriters.com (412) 231-9310
South Pointe Wholesale, Inc www.southpointe.us (270) 678-9400
SpecializedRx Products, LLC specializedrx.com (888) 512-1209
Speed Script www.speedscript.com (800) 569-1175
SuiteRx, LLC suiterx.com (916) 242-8779
SureCost, LLC www.surecost.com (888) 363-7596
Swisslog Healthcare www.swisslog.com/healthcare (800) 523-3409
The Compliance Team thecomplianceteam.org (215) 440-6424
Touchpoint Medical www.touchpointmed.com (800) 947-3901
Tranzonic Companies I Acute Care Pharmaceuticals www.Pharma-Choice.com (888) 909-7700
TRC Healthcare trchealthcare.com (800) 995-8712
Unidoses www.unidoses.com (318) 955-1338
UNIWEB, Inc. www.uniwebinc.com (800) 486-4932
Value Drug Company www.valuedrugco.com (800) 252-3786
Wolters Kluwer www.wolterskluwer.com (800) 234-1660
Zebra Technologies Corp. www.zebra.com (877) 208-7756
Accreditation Commission for Health Care
www.achc.org (855) 937-2242
Advasur www.advasur.com (800) 971-6571
Akro-Mils www.myersindustries.com (800) 253-2467
American Associated Pharmacies (AAP) www.rxaap.com (877) 797-9227
Apothecary Products, LLC www.apothecaryproducts.com (800) 328-2742
APS - Advanced Pharmacy Solutions www.apsremoterx.com (866) InfoAPS
Avel eCare www.avelecare.com (605) 606-0100
AvKARE, LLC www.rsnortheast.com (800) 626-0208
BluPax Pharma www.blupaxpharma.com (732) 902-6760
Capital Inventory, Inc www.capitalinventory.com (800) 345-0849
Capital Wholesale Drug Company www.capital-drug.com (800) 282-2754
Capsa Healthcare www.capsahealthcare.com (855) 734-4142
Care Services, LLC careservicesllc.com (888) 896-1283
CarePoint www.carepoint.com (843) 853-6999
Clean Harbors, Inc. www.cleanharbors.com (800) 645-8265
CoverMyMeds (McKesson Corporation) www.covermymeds.com (866) 452-5017
Cypress Software, Inc. www.rxblu.com (800) 205-1831
DisposeRx, Inc. disposerx.com (844) 456-1600
DosePacker, Inc. www.dosepacker.com (800) MyDoses (693-6737)
Ecolab www.ecolab.com (800) 352-5326
Elsevier www.elsevier.com (888) 615-4500
Emporos
www.emporos.net (704) 567-9426
EnlivenHealth enlivenhealth.co (866) 388-5629
EPIC Rx www.epicrx.com (800) 876-3742
Eyecon | RxSafe www.averyweigh-tronix.com (507) 238-4461
FFF Enterprises, Inc. www.fffenterprises.com (800) 843-7477
Flash Returns, LLC wp.flashreturns.com (833) 553-5274
Fresenius Kabi Group www.fresenius-kabi.com/us (847) 550-2300
Fullscript www.fullscript.com (866) 807-3828
Genetco, Inc. www.genetcoinc.com (800) 969-8007
GeriMed, Inc. www.gerimedgso.com (800) 456-4374
H+H System, Inc. www.hhsystem.com/en-US (800) 477-2123
Hardy Diagnostics hardydiagnostics.com (800) 266-2222
IND Consulting www.indconsulting.com (954) 756-6883
Integrity Pharmacy Consultants www.integrity-rx.com (833) 735-5797
Jackson PharmacyPros www.jacksonpharmacy.com (877) 500-6508
KeySource www.keysource.com (800) 842-5991
KNAPP www.knapp.com (678) 388-2880
Managed Health Care Associates, Inc. (MHA) mhainc.com (973) 966-9200
Masters Pharmaceutical www.mastersrx.com (800) 982-7922
Medical Packaging Inc., LLC medpak.com (800) 257-5282
Medicine-On-Time medicineontime.com (800) 722-8824
Morris & Dickson www.morrisdickson.com (800) 388-3833
National Association of Boards of Pharmacy (NABP) Nabp.pharmacy (847) 391-4406
OrderInsite, LLC getorderinsite.com (866) 230-3938
Paragon Ventures www.paragonventures.com (800) 719-1555
PDR by ConnectiveRx www.pdr.net (888) 227-6469
Pharmacy Quality Solutions (PQS) | Innovaccer www.innovaccer.com (510) 327-8900
Pharmacy Technician Certification Board (PTCB) www.ptcb.org (202) 448-8730
Pharmacy-Lite Packaging www.pharmacylite.com (800) 935-5483
Pharmapod pharmapodhq.com (209) 426-9420
Pharmathek www.pharmathek.com +39 045 950301
PharmCon www.pharmcon.com (844) 566-3559
Pharmsource, LLC www.pharmsourcewholesale.com (877) 336-3895
PharmWaste Technologies, Inc. www.pwaste.com (515) 276-5302
Phox Health, Inc phoxhealth.com (844) 688-7469
PointClickCare www.pointclickcare.com (800) 277-5889
R.J. Hedges & Associates www.rjhedges.com (724) 357-8380
RD Plastics Company, Inc. www.rdplastics.com (800) 795-7007
RPh on the Go www.rphonthego.com (800) 553-7359
RX Destroyer www.rxdestroyer.com (888) 608-5160
Rx relief www.rxrelief.com (800) 797-3543
Rx2Go rx2go.ai (212) 501-7777
RxConnexion www.rxconnexion.com (888) 442-8348
Safecor Health safecorhealth.com (800) 447-1006
Shamrock Labels shamrocklabels.com (800) 323-0249
Sharps Medical Waste Services www.sharpsinc.com (800) 772-5657
SmartSense (Digi International) www.smartsense.co (866) 806-2653
Smith Drug Company www.smithdrug.com (864) 582-1216
Soliant Health www.soliant.com (800) 849-5502
Spectrum Pharmacy Products www.spectrumrx.com (800) 370-6231
SRS Pharmacy Systems www.srspharmacy.com (800) 673-6226
Stericycle, Inc. www.stericycle.com (855) 473-5776
SureScripts surescripts.com (866) 797-3239
TopRx, LLC www.toprx.com (800) 542-8677
Total Pharmacy Supply, Inc. totalpharmacysupply.com (800) 878-2822
Veridikal www.veridikal.com (480) 636-1830
Virtue Technologies www.virtuescript.com (800) 345-5308
Yardi Systems, Inc. www.yardi.com (800) 866-1144
Yuyama USA, Inc. www.yuyamarx.com (847) 593-1005
JFCRx™ offers a suite of pharmacy automation solutions with workflow enhancements to maximize production and ROI. Through our unique cloud-based ecosystem, Enlite™, you can manage, connect, and analyze disparate automation systems for a higher level of efficiency than available before in the industry.
Automated multi-dose blister card packager
Built-in verification reducing pharmacist check time by up to 70%
Easy, safe, and accurate automated vial filling
Automate up to 35% of your daily script volume
Labor-saving automated tablet pouch packaging
Reduce machine downtime and pouch rework by up to 80%
Efficient and accurate pouch verification and review
Remote pharmacist verification with up to 97% auto-pass rate
Automated, image-verified pill sortation
Recapture and repackage medication for inventory return
Discover how much you can save with multi-dose blister card automation, adherence pouch packaging solutions, pouch verification systems, tablet sorting, and vial filling for all pharmacy market segments.
Scan to request your personalized ROI calculation.
(262) 729-9200 | info@jfcrx.com | JFCRx.com
Chairman: Duane Chudy
Founded: 2020
Phone: (262) 729-9200
JFCRx provides a full range of pharmacy automation solutions to help pharmacies streamline operations and improve ROI. These include multi-dose blister card and pouch adherence packaging, inspection and verification systems, vial filling, and tablet sorting.
Address: 8531 198th Avenue, Bristol, WI 53104
Website: jfcrx.com
JFCRx™ is a phar macy automation partner that offers a full suite of complementary pharmacy automation solutions: leading-edge equipment and software, business process improvement intelligence, comprehensive analytics, and superior customer service. Led by an experienced team of pharmacy industry veterans, JFCRx leverages real-world data to help phar macy operations become more efficient, increase productivity, and reduce operational costs through “analytics-driven automation.” More than a vendor of pouch and blister adherence packagers, inspection systems, and vial-filling automation solutions, JFCRx is a technology solutions partner that provides the tools pharmacies need to be successful.
n The Groundbreaking Enlite™ Management System
Only JFCRx offers a complete suite of phar macy automation solutions managed through one cloud-based ecosystem, Enlite. This transformative software turns any number of disparate systems into a single solution and delivers enter prise-level efficiency, analytics, and reporting not previously available in the industry. Enlite addresses inefficiencies and communication barriers within the phar macy industry’s existing hardware ecosystem. Schedule a demo to learn more.
n Adherence Packaging
Using adherence packaging to expand your service offerings opens doors to new revenue opportunities. Whether you’d like to introduce medication synchronization services for meds at home, service assisted living or skilled nursing facilities, or if you’d like to enter the long-term care at home market, JFCRx solutions make phar macy workflows more efficient so phar macies can do more, grow their business, and increase revenue.
The TruCard™ multi-dose blister card packager can reduce pharmacist verification time by up to 70%. Integrated image-verification technology minimizes time-consuming manual checks and ensures product quality, accuracy, and traceability.
• Ensures accuracy through a medication algorithm that verifies medication based on quantity, pill size, shape, and color.
• Guided prefill station with fill-to-light technology reduces filling time and errors for all non-canister medications and canister refills.
• Can produce up to 35 fully filled and verified multi-dose blister cards per hour.
The TruPak™ adherence pouch packager offers the most efficient product environment available. Designed to minimize lost production time and pouch rework, TruPak can help you save up to $100K annually on your production process. With TruPak, you can:
• Improve tray rates with hot swap technology, smart canisters, and lighted exception trays.
• Make faster paper and ribbon changes with easy-to-access, frontfacing paper path and more pouches per roll.
• Spend less time refilling canisters due to greater capacity.
• Avoid pouch rework because NDC swaps and equivalency changes can be made during production, before labeling.
TruCheck™ provides efficient and accurate review, verification, and electronic record of filled adherence pouches. Convenient intranet access for remote phar macist verification with an up to 97% auto-pass rate minimizes timely manual checks, streamlines production, and promotes patient safety.
The TruScript™ automated vial filler can automate 30-35% of your daily script volume, freeing up staff to focus on value-added patient activities. Benefits include:
• Ability to count multiple prescriptions simultaneously.
• Accommodates any size and type of vial to address customer preference.
• Allows you to move patients up in the priority chain.
The TruSort™ tablet sorter relieves phar macy staff of the burden of manual pill sortation and delivers a simple, hands-free workflow to automate pill sortation with the assurance of image verification. This enables phar macists and technicians to easily sort critical unused medications from unused adherence packaging and return the pills to stock. By spending less time on pill sortation, phar macy staff can spend more time on patient care.
JFCRx is a solutions provider for all phar macy segments, including long-ter m care, central fill, retail, and hospital pharmacies.
To learn how analytics-driven pharmacy automation can help you increase revenue, efficiency, and productivity, please contact us at (262) 729-9200, info@jfcrx.com, or visit jfcrx.com.
Prescription filling and dispensing has never been faster, easier, or more adaptable to a wide variety of workflows.
Increase revenue, improve patient care, and differentiate your pharmacy with smart and economical automation.
There's an Axial® machine to fit every pharmacy workflow
The Axial ® RMD-130U, RMD-144 and RMD-352 are designed to meet the needs of pharmacies of all types. Whether a small, standalone operation or a massive hospital or nursing home, there's an Axial® product right for you.
Faster and more efficient pill packaging is here
+ Euclid's next generation Axial® machines leverage a new rotary design, include an integrated dehumidifier, and are among the smallest, quietest, and most durable productivity-enhancing machines on the market.
+ Numerous canister options, including standard, universal, manual fill trays on some models, so you'll always have multiple options - without sacrificing speed or reliability. Unit or multi-dose at up to 65 packages per minute.
+ This smart design also allows for easy access to the RFID canisters, and you can run and fill canisters at the same time providing best in class daily packaging output.
+ MyMeds+® is a marketing tool kit available to help you promote your new packaging service once you get a machine. Most pharmacies can show a positive ROI in the first year.
All of our machines are built to last and are backed by our industry-leading customer service team. Invest in the future of your business and in the health of your community today! Contact us for a free demo or ROI Analysis.
For more information, please contact:
Euclid® Medical Products 800-727-2543 info@euclidmedicalproducts.com
Reference RXinsider to receive your special discount!
Axial multi-dose machines promote medication adherence and simplify the process for the patient by pouch and blister card packaging medications by time and day. Axial boasts a smaller footprint than any other machine on the market.
Product Specifications
Chief Commercial Officer: Tim Shaw
Founded: 1955
Employees: 11-50
Toll-Free Phone: (800) 727-2543
Fax: (330) 698-1254
Address: 339 Mill Creek, Apple Creek, OH 44606
Website: www.euclidmedicalproducts.com
For more than 50 years, Euclid Medical Products has been a trusted partner for hospital/retail pharmacies, long-term care facilities, and third-party re-packagers seeking high-quality, efficient multi/unit-dose packaging and barcoding systems. With Vantage™ customizable software offering linear and 2D barcoding capabilities, fade-resistant thermal transfer printing, and multiple accessories to improve your packaging process, we are committed to helping you reduce costs and improve your overall operational efficiency.
These next generation adherence pouch and blister card packaging machines with unit- and multi-dose capabilities are built on a revolutionary rotary design which allows for a very small footprint. At packaging speeds of up to 65 packages per minute and with storage for up to 20 canisters of one medication for high-volume runners, the machines can continue to package as canisters are being refilled. The new rotary design allows for easy access to the canisters as well as simple cleaning and maintenance. These machines also feature RFID smart canisters and a built-in dehumidifier, and they are very quiet in operation.
• Three models (130U/144/352 canisters).
• Packaging speeds up to 65 packages per minute.
• Package and replenish canisters at the same time.
• Easy to access RFID “smart canisters.”
• Built-in dehumidifier.
• Easy to clean.
• Packaging materials (class A) contain technology that provides fast, easy opening.
• 300 DPI ther mal transfer printing with linear and 2D barcodes.
• Quiet operation.
n All Units
• Display: Touch Panel
• Printing Method: Thermal Transfer Printing
n Axial RMD-130U
• Dimensions: 23.6" (W) x 23.6" (D) x 78.6" (H)
• Packaging Size: 70x60 mm, 70x70 mm, 70x80 mm (standard), and 70x90 mm.
• Packaging Speed: Up to 65 pouches per minute.
• Gross Weight: 837.8 lbs. (Approximate)
n Axial RMD-144
• Dimensions: 23.62" (W) x 23.62" (D) x 79.39" (H)
• Universal Tray: 48-cell trays accommodate multiple meds in each cell.
• Gross Weight: 683 lbs. (Approximate)
n Axial RMD-352
• Dimensions: 47.2" (W) x 23.6" (D) x 87.8" (H)
• Universal Tray: 66-cell trays accommodate multiple meds in each cell.
• Gross Weight: 1,311.8 lbs. (Approximate)
Testimonial
“Euclid was perfect for me. Its small footprint, lower cost, and high-packaging capabilities were just what my pharmacy needed. Independent pharmacists need to know that you don’t need to spend an obscene amount of money to implement pouch packaging. Euclid has a phenomenal product here for a great price and size that makes it the best investment.”
Denise Conway, Conway’s Pharmacy, Mt. Vernon and Danville, OH
Markets Served
We serve retail, combo, close-door, and hospital pharmacies.
Trade Shows/Meetings Attended
We attend ASHP, NCPA, MHA, Gerimed, Pioneer, Framework, AmerisourceBergen, Cardinal RBC, and Mckesson ideaShare.
Ordering Information
Email us at info@euclidmedicalproducts.com or call (800) 727-2543.
Delivering Long-Term Care Pharmacy Services to Support Better Care
William Posten Senior Manager of Purchasing and Analytics
~ Guardian Pharmacy Services
Guardian Pharmacy Services, a leader in long-term care (LTC), provides personalized support and technology solutions to over 50 locally-managed pharmacies across the United States. Spanning from Maine to California, Guardian’s pharmacies serve over 7,000 facilities and 189,000 residents in assisted living, behavioral health, post-acute care, hospice, and other complex care settings.
“We work with pharmacies by bringing them into our network and integrating them under the Guardian umbrella,” explains William Posten, senior manager, purchasing operations and analytics for the company’s support center. Each pharmacy is empowered to make local leadership decisions, and purchasers continue to manage the onsite, daily operations. “Our job is to set pharmacies up for success with behind-the-scenes support that simplifies medication management and lowers overall costs,” says Posten.
Posten explains that researching drug availability and costs is one of the biggest challenges pharmacies face, regardless of their size. “When I was a pharmacy owner myself, I could lose three or four hours a day just looking up National Drug Code (NDC) numbers on various providers’ websites to access catalogs and compare prices.” This tedious process required jumping between multiple websites simply to gather information. That was before even comparing products and then deciding what to purchase. “It was just incredibly time-consuming.”
Finding the best drug prices every day is only part of the story. To maintain discounts on popular drugs, Guardian must also meet contractual agreements with vendors. “That’s a very tough ‘ask’ to manage across all of our locations,” says Posten. “But it’s a key factor for purchasers to consider when placing orders.”
Maintaining accurate inventory with manual processes is another long, slow process that can consume several hours a day. “Having a handle on inventory is more important than ever as the industry potentially faces a new round of drug shortages,” Posten says.
Those are some of the reasons Guardian implemented SureCost, a leading pharmacy procurement and inventory management software.
n SureCost Purchase Manager™
Purchase Manager is designed to give pharmacies unified access to all primary and secondary vendors as well as manufacturer catalogs through a centralized platform. Users can quickly and easily compare drug prices and availability in real time on a single screen.
William Posten Senior Manager of Purchasing and Analytics
~ Guardian Pharmacy Services
“
SureCost’s flexibility and customization help me manage pharmacies from afar a lot more efficiently.” Their customer service is just phenomenal … I know SureCost is there for us, every step of the way.”
William Posten
Senior Manager of Purchasing and Analytics
~ Guardian Pharmacy Services
The system also provides visibility into rebate structures. “As our purchasers research cost and availability, they can also see where we stand in terms of compliance on rebate thresholds before an order is submitted,” explains Posten. That means Guardian can proactively shift volumes as needed to fulfill commitments. “It’s not just about finding the cheapest drug,” says Posten. “It’s about maximizing savings by making the smartest decision — something that would be nearly impossible for me to manage across all of our locations.”
This automated process, on its own, can cut the time spent on research and submitting purchases by as much as 50% for most pharmacies. Posten also says that SureCost’s Purchase Manager supports Guardian from procurement to payment, adding even more efficiency to daily processes. That’s because Purchase Manager enables purchasers to research drug prices and view vendor and rebate tier requirements while generating a single purchase order for all vendors each day. “We’ve also built modules for our pharmacies to confirm receipt of an order and approve invoices, so our accounts payable team can process payments with confidence,” Posten explains.
About half of Guardian’s pharmacies also use SureCost’s Inventory Manager, which systematically monitors both physical and perpetual inventory, transfers, and returns in real time. “The software gives our pharmacists the information they need to forecast more accurately,” says Posten. “It automatically tells them what to order and when based on dispensing data, not just purchasing history.” These capabilities reduce waste and excess inventory while minimizing the risk of out-of-stocks. Inventory Manager also improves operational efficiency by significantly cutting the time spent on manual cycle counts.
“The beauty of both Purchase Manager and Inventory Manager is that the data integrates seamlessly with our data warehouse,” says Posten. “Having all our pharmacies in one solution allows us to aggregate data across our network and make decisions based on the best, most current information.”
Posten also appreciates the depth and efficiency of SureCost’s reporting tools. “Purchase Manager gives us access to something like 300 different reports,” he explains. “I can run reports and display them on dashboards across our network, so purchasers at each
“ It’s not just about finding the cheapest drug … It’s about maximizing savings by making the smartest decision.”
William Posten Senior Manager of Purchasing and Analytics
~ Guardian Pharmacy Services
location are all seeing the same thing. That means I don’t have multiple locations running the same report. Everything about SureCost just saves time.”
In addition to the efficiency and value that SureCost adds to Guardian’s bottom line, Posten says the ability to tailor Purchase Manager to each location is indispensable. “Not every pharmacy is the same, so trying to implement a one-size-fits-all solution would be disruptive,” he says. From NDC change thresholds to days-on-hand targets to spending caps and more, SureCost enables Guardian to customize the solution for each pharmacy.
As one example, Posten looks at pharmacies that primarily support residents at behavioral health facilities. These locations often need to dispense specific brands, leading to a below-average generic spend compared to others in the network. “SureCost allows us to set thresholds around that,” he explains. “I think of them as guardrails for individual purchasers that ensure Guardian maintains consistency and control over purchases.” Individual pharmacies can also reconfigure both Purchase Manager and Inventory Manager to meet their changing needs, including adjusting guardrails as their location develops within the network. “SureCost’s flexibility and customization help me manage pharmacies from afar a lot more efficiently.”
Beyond the benefits that the solutions deliver, Posten says that the company’s service truly sets them apart. “Purchase Manager is easy to use,” he says. “It’s a web-based application, so anyone making a purchase online can learn to use it.” As a result, when new pharmacies or purchasers join the network, Posten and his team handle most of the training themselves. However, if they need additional support, Posten can arrange a dedicated training session with the SureCost team to guide new pharmacy staff through the system step by step. SureCost also has a dedicated team for pharmacies implementing Inventory Manager.
“SureCost even works with our vendor partners to ensure the data we’re receiving is accurate and properly integrated into our data warehouse,” adds Posten. “Their customer service is just phenomenal. There’s always someone available to answer my questions and questions from our individual pharmacies. I know SureCost is there for us every step of the way.”
If there’s one thing Posten would tell other pharmacies, it’s that SureCost is much more than a software provider. “We have formed a true partnership, and it’s been like that from the start.”
That’s because SureCost is always asking questions about how they can make their solutions more useful. “And they hear what we say,” says Posten. “They’ve come up with some pretty unique solutions for us over the years. They’re now designing a separate module to help us stay ahead of drug shortages.”
The end result is that SureCost’s software has empowered Guardian to build efficiency and consistency into their network and to leverage actionable insights that streamline purchasing and inventory management. “SureCost gives our pharmacists back valuable time to more effectively meet the needs of the individuals they serve,” says Posten. “I would recommend SureCost’s software solutions to any pharmacy, not just those in the LTC space.”
The Premier All-in-One Pharmacy Procurement Software
SAVE MORE
Save 2% on average on COGS annual
WORK SMARTER
Reduce time spent on purchasing by 50%
STAY COMPLIANT
Ensure 100% compliance through PVA
Tired of "good enough" pharmacy procurement tools? Discover the best full-cycle pharmacy procurement software on the market.
Power savings, compliance and efficiency—on autopilot.
With SureCost, unify your pharmacy’s entire procurement process while unlocking smarter savings across every site.
See every vendor’s unit price side-by-side for smarter selection
Auto-generate purchase orders and cut buying time in half
Track orders from send to receive to eliminate invoice surprises
Monitor contract compliance and get alerts before savings slip away
Built with powerful analytics, guided buying views and AI-driven insights, SureCost turns reactive purchasing into a proactive strategy.
Schedule a Free Consultation today and see how SureCost can help your pharmacy simplify procurement, boost compliance and save more in less time.
Dexcom Continuous Glucose Monitoring (CGM) is proven to lower A1C and increase time in range.1-3,5,6 Dexcom ranks #1 in patient satisfaction,† adherence, and retention.7-9,‡
CEO & Chairman of the Board: Kevin R. Sayer
President & COO: Jake Leach
Founded: 1999
Employees: >8,000 globally
Stock Symbol: DXCM
Toll-Free Phone: (888) 738-3646
Website: Dexcom.com
Dexcom, Inc. empowers people to take control of health through innovative CGM systems Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world.
Dexcom G7 is the simple CGM for effortless diabetes management. Users will receive real-time glucose readings automatically on their compatible smart device§ or Dexcom receiver, no fingersticks|| required. Dexcom G7 also offers a suite of customizable alerts that can war n of high or low glucose levels with a predictive low alert that can recognize potentially dangerous hypoglycemic incidents before they occur.
Dexcom CGM has demonstrated a >1% A1C reduction after 12 weeks.1,2,5 Dexcom G7 can help patients reach their glycemic goals and improve their quality of life.1-5,10 Dexcom G7 is a preferred CGM of national payors on the phar macy benefit.7,¶ As the most covered CGM brand,7,# Dexcom requires only one prescription for Dexcom G7 to be sent directly to the pharmacy for a quick, simple start and low outof-pocket costs. Most covered patients pay $20 or less per month for Dexcom CGM.11,**
Dexcom G7 is an integrated CGM (iCGM) indicated for the widest age range and across diabetes types (type 1, type 2, and gestational diabetes) and treatment types (basal insulin, noninsulin, glucagon-like peptide-1). No other CGM system is more affordable than Dexcom G7 for Medicare patients.†† For more information on affordability programs, please visit dexcom.com/savings.
n Dexcom G7 is the most connected CGM system7:
• The first and only iCGM brand that allows for Share and Follow while also using an automated insulin delivery (AID)-connected system.‡‡
• The first and only CGM with no fingersticks from day 1.||
• Only CGM with app features that help protect from severe hypoglycemia and diabetic ketoacidosis.12
• 1.7 million customer years and growing of powering AID systems.7
• Dexcom G7 is the most connected CGM,7 connecting to Tandem, Lily Tempo, Insulet Omnipod, and Beta Bionics devices.
n Dexcom is the most affordable CGM brand at the pharmacy11,§§ :
• Dexcom is the #1 recommended CGM system by patients.13,†
• 96% of patients say Dexcom G7 is easy to use.14
• Dexcom ranks #1 in patient satisfaction,† adherence, and retention.7-9,‡
• Dexcom is a preferred CGM of national payors on the pharmacy benefit.7,¶
• 98% of people have coverage for Dexcom G7.7,§§ ,||||
• 75% of Medicare Advantage lives have coverage for Dexcom G7 at the pharmacy.11 Savings programs are available for patients without CGM coverage.
To order, please contact your phar macy wholesale partner Dexcom G7 is available to order from all major wholesalers.
*Compared to self-monitoring of blood glucose.
†Based on a comparison in net promoter scores across major CGM brands.
‡IQVIA paid sensor claims at 12 months.
§Smart devices sold separately. For a list of compatible devices, visit dexcom.com/compatibility.
||Fingersticks required for diabetes treatment decisions if symptoms or expectations do not match readings.
¶Individual coverage may vary depending on commercial pharmacy coverage benefits.
#Individual coverage may vary depending on insurance plan.
**Individual pricing may vary depending on insurance coverage. IQVIA FIA retail data, paid sensor claims
††Under Medicare’s durable medical equipment (DME) fee schedule, reimbursement and coinsurance for CGM using Current Procedural Terminology (CPT) codes A4239 and E2103 are the same, regardless of CGM brand.
‡‡Internet connection and separate Follow app required. To view compatibility, visit dexcom.com/compatibility.
§§Individual pricing may vary depending on insurance coverage.
||||Includes both pharmacy and medical benefit.
1 Beck RW, et al. JAMA. 2017;317(4):371-378. 2 Beck RW, et al. Ann Intern Med. 2017;167(6):365-374. 3 Martens T, et al. JAMA. 2021;325(22):2262-2272. 4 Laffel LM, et al. JAMA. 2020;323(23):23882396. 5 Welsh JB, et al. J Diabetes Sci Technol. 2024;18(1):143-147. 6 Garg SK, et al. Diabetes Technol Ther. 2025. doi:10.1089/dia.2025.0139 Epub ahead of print. 7 Dexcom, data on file, 2024. 8 dQ&A Q1 2023 Patient Perspectives. 9 Seagrove Patient Perspectives 2024. 10 Gilbert TR, et al. Diabetes Technol Ther. 2021;23(S1):S35-S39. 11 Dexcom, data on file, 2025. 12 Graham R, et al. Diabetes Technol Ther. 2024;26(1):24-32. 13 Seagrove Patient Survey 2024. 14 Dexcom G7 CGM System User Guide.
President & CEO: Michael Ayres
Founded: 1992
Toll-Free Phone: (800) 579-4804
Phone: (865) 675-1355
Fax: (865) 675-2474
Reduce time spent tracking credits and get credit quickly with Return Solutions’ OneCheck Select program — the fastest pharmaceutical return credit reimbursement in the industry.
Address: 10635 Dutchtown Road, Knoxville, TN 37932
Website: drugreturns.com
Founded in 1992, Return Solutions is one of the most experienced and trusted reverse distributors in the industry. Over the last 32 years, we have built relationships with group purchasing organizations across the country and are currently recommended by over 25 buying groups representing 20,000+ phar macies. In 1998, we became the first returns company to issue checks to our customers for credit, and since then have paid customers over $1 billion.
The OneCheck Select program is tailored to independent and regional chain phar macies and health systems. Over the past 30 years, we’ve perfected our pricing and reimbursement processes to ensure you receive maximum compensation for your outdated products. We optimize the reimbursement process, consolidating credit into one check and ensuring that you receive credit quickly within as few as 10 days if you choose our 10-Day Pay program, or within no longer than 90 days with our most economical option. Credit values are listed on the check stub, so you know exactly how much you have received from each manufacturer. Our all-inclusive fee, including shipping, CII-CV processing, destruction of non-returnable items, and extensive reporting available on our website, is a fixed percentage of your returnable product value and is deducted from the check we issue to you, so there are no hidden fees or surprise charges. Choose from our comprehensive On-Site Service and let our experienced representatives handle every aspect of your return or use our easy and economical web-based Mail-In Service if you prefer to complete your returns on your own time.
n OneCheck Select
• Credit consolidated into one check.
• Choose your reimbursement time frame.
• Check issued within 30 days for your first return.
• All-inclusive fee with no hidden charges.
n On-Site Service
• Experienced representatives scan all prescription shelves for shortdated and outdated items.
• All items are scanned into our proprietary valuation software.
• Items are packaged and prepared for FedEx pickup.
• Receive a credit estimate and detailed reporting before the rep leaves your store.
n Mail-In Service
• Inventory Rx and controlled products online on your own time.
• Print return authorization forms and prepaid UPS shipping labels.
• Give boxes to any UPS driver.
• Receive a credit estimate and detailed reporting online within three to five business days.
n Destruction Service
• Safe, simple, and compliant destruction of unsaleable pharmaceuticals.
• Non-hazardous products destroyed by EPA-approved waste-toenergy incinerator.
• Controlled substance destruction witnessed by at least two employees.
• Proof of destruction and DEA forms included in pricing.
Return Solution’s 24/7 online portal allows you to access your entire return history down to NDC level along with all credit information. We provide business analytics and trends so you can adapt purchasing habits to ensure maximum future ROI. You can print controlled substance reports and proof of destruction to ensure you are always in compliance in case of an audit. We are accredited as an NABP Drug Distributor and maintain licensing with the DEA, EPA, and all states where it is required.
“I have been dealing with Return Solutions for 15 years. We have been in business for over 50 years, and we have been through our fair share of returns companies. Return Solutions is prompt and professional. So happy we switched to them!”
John Demetriades, Farmacon Pharmacy
Our GPO affiliations are AAP, AIP, AlliantRx, American Phar macies, APCI, APNI, All-Win Rx, CPA, EPIC Phar macies, Gerimed, IPA, IPC, Keystone, LWD, Mutual Drug, NPSC, PBA Health, POA, Phar macy Plus, PPSC, PPOk, QualityCare Pharmacies, RxPlus, Sav-Mor, The Pharmacists’ Choice, UPNI, We Care Pharmacy, and WSPC.
To learn more about how Return Solutions can help decrease time spent on returns and maximize your expired product credit, please call (800) 579-4804 or email support@drugreturns.com. You can also visit our website at drugreturns.com for additional information or to create an account.
Report highlights are extracted from the Pharmacy500 Long-Term Care Pharmacy Resources 2025 Report.
160
Pharmacy500 companies serve LTC Pharmacies.
Source: RXinsider
1,282
U.S. Pharmacies are classified as LTC pharmacies which provide services to LTC facilities.
Source: IBISWorld
14,827
Nursing facilities are certified in the U.S.
Source: KFF
A long-term care (LTC) pharmacy is a specialized pharmacy service designed to meet the unique medication and pharmaceutical needs of residents in long-term care settings, such as nursing homes, assisted living facilities, group homes, correctional facilities, and rehabilitation centers. These pharmacies focus on the management, preparation, and delivery of medications tailored to the complex and chronic health conditions common among individuals in these facilities. Long-term care pharmacies play a critical role in ensuring the quality of care for vulnerable populations requiring ongoing medical and pharmaceutical support. Typically, long-term care pharmacies are closed to the public (closed-door pharmacies).
Medication Packaging
Use of specialized packaging (e.g., blister packs, unit-dose packaging) to ensure accuracy, compliance, and ease of administration.
Regulatory Compliance
Adherence to state and federal regulations, including those outlined by the Centers for Medicare & Medicaid Services (CMS) and the Omnibus Budget Reconciliation Act (OBRA) of 1987.
Clinical Support
Provision of clinical services, typically performed by the consultant pharmacist, such as medication therapy management (MTM), drug regimen reviews, and consultation to optimize therapeutic outcomes.
24/7 Accessibility
Availability of pharmacists and delivery services to address urgent medication needs at any time.
Technology Integration
Utilization of electronic health records (EHRs), pharmacy management systems, and automated dispensing systems to improve accuracy and efficiency.
Collaborative Care
Close collaboration with healthcare providers, including nurses and physicians, to ensure safe and effective medication use.
The Pharmacy500 companies serving long-term care pharmacies have a total combined count of 1,645 active jobs.
The following trends were analyzed from the 60+ educational and training sessions at the 2024 American Society of Consultant Pharmacists (ASCP) Annual Meeting and Exposition.
The following chart represents the market presence of Pharmacy500 companies serving long-term care pharmacies across 88 supply chain categories
RXinsider’s Market Intelligence (INTEL) Group performs market research on the pharmacy operations supply chain and the Pharmacy500 companies. Through our weekly reports, digital awareness, and online training, the INTEL Group educates Pharmacy500 professionals and pharmacy management on the products and services impacting pharmacy operations.
Ships in 5 Business Days
Manufactured
Health Care Logistics® creates functional, made-to-order cabinets, boxes, and storage containers that improve workflow and deliver measurable results — turning ideas into reality without delays, inflated costs, or compromise.
President & CEO: Gary Sharpe
Founded: 1978
Toll-Free Phone: (800) 848-1633
Phone: (740) 477-3755
Address: P.O. Box 25 Circleville, OH 43113
Website: GoHCL.com
What began in 1978 as a garage-based business at the home of Health Care Logistics (HCL®) Owner Gary Shar pe now encompasses five well-equipped facilities in central Ohio and reaches customers around the globe. Employment has grown too, with more than 300 employees now dedicated to the company’s mission of providing unmatched customer service.
Sharpe discovered early in his career the need for healthcare products in sizes, quantities, and materials not readily available and was deter mined to deliver. And has he ever. Today, HCL’s inventory includes more than 9,000 different products all designed to provide “Special Answers to Special Problems.” Most of these items are maintained locally in more than 320,000 square feet of warehouse space and meet the supply needs of hospitals, pharmacies, chain drug stores, pharmaceuticals, and many other facets of healthcare.
HCL is redefining what’s possible in custom manufacturing with made-to-order solutions designed to transform healthcare, longterm care and retail pharmacy spaces in days, not weeks.
Through its Ohio-based divisions Cabinets By Design, Metals By Design, and Plastics By Design HCL gives customers the power to solve real-world challenges with precision-crafted products built to their exact specifications. Whether it’s improving storage, optimizing workflow, or moder nizing interiors, HCL delivers results that are practical, professional, and built to last.
With virtually unlimited production capabilities, HCL’s in-house manufacturing team manages every step of the process from concept to completion offering fully customized cabinets,
shelving, and accessories in as little as five working days from proof approval. Customers can choose from seven cabinet finishes, four handle types, and a range of stock components to bring their vision to life.
Thanks to the company’s free 3D design service, customers can visualize their space before placing an order, ensuring a perfect fit the first time. And when needs evolve, additional pieces can be ordered and integrated seamlessly with the original design.
All manufacturing is completed in the USA, and all pieces are shipped ready to assemble and install no delays, no guesswork, and no hassle
Additional products are available for validation of hazardous drug handling, automated compounder manipulation validation, filter integrity testing, and vial adaptors.
• Long-Term Care
• Retail Pharmacy
• Central Supply/Purchasing/MM
• Emergency Department
• Facilities/Engineering/Maintenance
• Infection Control/Sterile Processing
• Labs/Clinical
• Nursing
• Oncology/Hematology/Infusion
• O.R.
• Pharmacy
• Surgery Center
HCL offers small package quantities, no order minimums, free samples, and ships most orders the same day. The company’s hasslefree return policy allows customers to return any product (excluding sterile items), at any time, for any reason. Live chat is available from 8 a.m. to 8 p.m. EST Monday - Friday.
INNOVATIX MEMBER BENEFITS EXTEND BEYOND THE SIGNIFICANT SAVINGS WE PROVIDE.
While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.
Leveraging the resources of our parent company, Premier, Inc., our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission — providing high-quality patient care.
Our suite of pharmacy operations improvement programs provides solutions in the following areas
Founded: 1993
Stock Symbol: PINC
Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.
Toll-Free Phone: (888) 258-3273
Address: 13034 Ballantyne Cor porate Place Charlotte, NC 28277
Website: www.innovatix.com
Innovatix is a national g roup purchasing organization that provides strategic purchasing solutions and operational support to help pharmacies and other providers across the continuum of care thrive. We supplement our industry-leading purchasing program with a consultative approach, in-depth analytics, vast healthcare expertise, and value-added and feebased services specific to our members’ needs Innovatix works tirelessly to deliver savings and value to members.
Innovatix offers one of the most extensive, competitive purchasing portfolios available today. We provide members access to an $83 billion purchasing portfolio comprising 3,000+ contracts through over 1,400 suppliers.
Innovatix member benefits extend beyond the significant savings we provide through our group purchasing services. While group purchasing is at the core of what we do, Innovatix is committed to offering additional value to help our members grow and excel.
• Innovatix Educational Institute: Each month, Innovatix offers free accredited Continuing Education (CE) opportunities. Members can take advantage of these learning sessions from the convenience of their own computers.
• Government Affairs: Based in Washington, D.C., Premier’s Government Affairs office acts as an advocate for members of the Premier alliance including Innovatix members and the communities they serve. Every day, we’re working to shape federal laws and regulations so they align with our members’ efforts to drive innovation and lead the transformation to high-quality, cost-effective healthcare.
• Clinical Experts: Innovatix staff includes clinical pharmacists and physician consultants who provide members with best practice studies, disease state management information, formulary management, and medication error reduction strategies.
Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission providing high-quality patient care.
• Premier PSAO: Successfully navigating Medicare Part D to maximize reimbursement on Medicare prescription drug benefit claims is a major challenge for many pharmacies today. Premier PSAO provides pharmacies access to Medicare Part D contracts with the nation’s largest prescription drug plans and pharmacy benefit managers.
• Scriptmax®: Offers the most complete pharmacy claim support in the industry. Through a comprehensive suite of pre-edit, post-edit, and reconciliation services, Scriptmax empowers pharmacies with actionable claims review data during every step of adjudication.
• PINC AI™ Clinical Surveillance for LTC Pharmacies: Our clinical surveillance capabilities provide a comprehensive, real-time workflow solution for infection preventionists and clinical pharmacists. The technology can help detect, manage, control, and alert to improper treatment of infection-related conditions during COVID-19 and beyond by enabling: 1) automated alerts, including COVID-specific alerts, for patients suspected or confirmed for infections; 2) automated flags on patient records to allow for robust tracking of patients in an outbreak group; 3) comprehensive documentation forms, including a custom set specific to COVID and routine infections such as Methicillinresistant Staphylococcus aureus (MRSA), Clostridium difficile (C. diff), and urinary tract infections (UTIs); 4) electronic submission of infections to the Centers for Disease Control and Prevention’s (CDC’s) National Healthcare Safety Network (NHSN) system.
Innovatix is a wholly-owned subsidiary of Premier, a healthcare improvement company uniting an alliance of over 4,400 U.S. hospitals and more than 300,000 other provider organizations.
Innovatix GPO membership is free. To learn more about our group purchasing services and suite of pharmacy operations improvement programs, visit www.innovatix.com, email info@innovatix.com, or call (888) 258-3273.
Rooms & Counters:
UL listed and factory built. All connecting cables provided.
Electrical outlets per your specification; regular, ISO, utility, clean, dedicated.
Need more space or a change in operations layout? You are not locked into your original design.
Room sizes, counter run configurations, and accessories are unlimited!
For nearly 55 years, Uniweb, Inc. has manufactured locally, delivering durable product in weeks—not months.
Uniweb can increase inventory capacity by up to 30% and cut project costs by 15-20% compared to traditional fixtures.
Designed with fewer parts, Uniweb steel products are highdensity, fire and tear-resistant, and surpass UL standards.
Founded: 1970
Employees: 100+
Toll-Free Phone: (800) 486-4932
Since 1970, Uniweb has been domestically factory-produced, providing durable products in weeks rather than months. The company specializes in manufacturing steel pharmacy and retail systems with a wide range of millwork décor and fabric panel options. It’s quick and easy to install!
Address: 222 So Promenade Avenue, Corona, CA 92879
Website: www.uniwebinc.com
LinkedIn: www.linkedin.com/company/uniweb-inc-
YouTube: www.youtube.com/@uniwebinc7179
n Uniweb is the Multi-Tool of the Fixturing Industry!
Uniweb offers retail, phar macy, and millwork products for retailers seeking to expand their departments without requiring significant space increases. Uniweb systems store more products in the same footprint compared to conventional systems, increasing profits!
Product Overview
n What Uniweb delivers:
• Extra space or increased capacity your choice.
• Shelving, workstations, or total room build-out your choice.
• Front-end merchandising; checkouts, queuing, retail displays your choice.
• Extensive variety of colors and textures to match your décor your choice.
• Planning your pharmacy to manage “growing pains” your choice.
• Free design and consulting to help you achieve your goals Uniweb’s support.
Choose Uniweb for future-ready shelving and accessories made in the USA. Our expert sales team will help you find the best options.
The 54-year-old corporation is a solution-oriented company dedicated to understanding clients’ needs and creating custom, cost-effective products tailored to those requirements. Uniweb partners with designers and store staff to design visually attractive and functional phar macy spaces, retail displays, and consultation areas.
Uniweb established a dependable reputation for expanding retail space, especially around the pharmacy and throughout the store. “We Create NEW Space,” says Cindy Davidson, president, and 42-year veteran at Uniweb. “A lack of space can significantly hinder a retailer’s ability to maximize sales and profits. We can increase the amount of inventory by an average of 25% compared to traditional fixtures.”
At the core of Uniweb systems are single- and double-sided gondolas, made from 24-gauge cold-rolled powder-coated steel, featuring continuous horizontal channels spaced one inch apart vertically. These quick-setup units include everything your team needs to become operational within hours.
Each panel is reinforced with steel stiffeners welded to the back, ensuring they will never rip or tear!
Thanks to the unique shape of the panels, customers enjoy a wide range of storage and organization options. You can place merchandise almost anywhere on the panel. These gondolas allow you to shelve and peg items side by side, offering more display flexibility than traditional pegboard or slotwall systems. Increase product facings by at least 17 to 25%!
Regarding RX script storage, one advantage is that Uniweb bays have no gaps between them, enabling continuous inventory placement. Moreover, the adjustable 16-inch RX trays are simple to reposition, allowing staff to arrange them on the panel to fit even the tallest bottles, resulting in no wasted space.
Uniweb also manufactures complete pre-engineered modular rooms and pharmacies, including locking cabinets, under-counter vials, shelves, doors, and sinks. These spaces can be assembled in two to three days and come pre-wired with a UL-listed modular wiring system that connects to the instore power and plumbing They also offer customizable surface options, materials, colors, and finishes that coordinate with the store interiors.
“We are a one-stop source for retailers,” Davidson notes. Uniweb has been producing American-made fixtures for over fifty years, focusing on enhancing flexibility, durability, and aesthetics.
Uniweb offers diverse, versatile, and modular solutions that maximize every inch of space, featuring flexible room layouts, RX storage bays, and a variety of accessories. Designed with fewer components and tight tolerances, Uniweb’s American-made products exceed UL standards, providing high-density storage. The walls, counters, cabinets, shelving, and accessories offer endless versatility, allowing you to design and equip your space for expandability and aesthetic appeal at an affordable price
Whether it’s new construction or renovations, Uniweb offers a comprehensive line of fixture solutions:
• Complete Modular Rooms
• Clean-Line Wall Storage Panels and End Caps
• Consultation and Health Clinic Spaces
• Will Call, Check-Out, and Queuing Systems
• Workstations, Countertops, and Under-Counter Accessories
• Locking Cabinets and Gondolas
• OTC Systems, General Merchandising, and POP Displays
• And so much more …
Contact us at (800) 486-4932 or visit uniwebinc.com to learn more. We’re here to help with any challenges you may have.
Uniweb: Design : Craft : Ship : Install
Chuck Benain, RPh CEO
~ UnitedRx LLC
Jeffrey Medrano Director of Operations
~ UnitedRx LLC
Founded in 2008, UnitedRx LLC is a long-term care pharmacy serving nearly 30,000 patients across more than 300 skilled nursing facilities, primarily located throughout the Midwest. Their mission from the start has been to provide state-of-the-art pharmaceutical services combined with the personal touch of a local pharmacy.
According to Chuck Benain, RPh, UnitedRx’s CEO, the company has remained true to that mission over the years. “We focus on putting our customers first — and everything we do is with the intention of supporting them as best we can. That’s really how we’ve built our business.”
That’s why UnitedRx has consistently invested in the latest technologies to add automation and efficiency in its processes. “We were one of the first to put automated dispensing cabinets in facilities so nurses had instant access to medications,” says Benain. They were also an early adopter in offering unit-dose strip pouch packaging over punch cards in a skilled setting.
“One of the challenges in skilled nursing facilities is that medications can change frequently,” he explains. Strip packaging is ideal in this situation because it allows pharmacies to run shorter cycles — bi-weekly or even weekly. Additionally, since packages are unit dose, when there is a change, only one pouch needs to be swapped out, not the entire strip. The result is less medication waste overall.
“When we began offering strip packaging, probably only about 10% of our skilled nursing facilities were using the service,” says Benain. Today, Jeffrey Medrano, director of operations for UnitedRx, says that number is closer to 60%.
As their original strip packaging machines were nearing the end of life, Benain says they began exploring alternatives. “Machines were breaking down all the time, and I was constantly on the phone working on a resolution or waiting for someone to come onsite to do repairs.” His pharmacy technicians were frustrated and many times brought to tears, he says. “What we do every day is almost like an orchestra of how we get medications to our customers. When a machine is down, there’s always a risk that
“
A large medication roll of 1,000 might have taken us a couple of hours to process before. Now that same 1,000 takes less than 10 minutes.”
Jeffrey Medrano Director of Operations
~ UnitedRx LLC
“
If there’s a broken tablet or if it’s not the right shape or color of the medication that’s supposed to be in the package — the system tells us to check the pouch.”
Chuck Benain, RPh CEO
~ UnitedRx LLC
we won’t meet our commitments.” This often meant added stress for pharmacy techs and extra overtime expenses to ensure medications are delivered on time.
Accessing dispensing data was also a challenge, says Medrano. “With our legacy system, if I wanted a count of a particular medication across the four machines we were running, I’d have to go to each machine and pull the data individually.” That’s because each machine ran on its own server. The process of compiling data could take up to 30 minutes — or longer if a machine was in use and he had to return. After running reports, he’d have to export them into Excel and manually reformat the data. “There was no way for the system to put all that data in one place for us. Getting the information I needed for inventory was just cumbersome.”
Aside from the four legacy systems, one of UnitedRx’s pharmacy locations was using a Noritsu strip packager. “When we started exploring other options, it occurred to us that the Noritsu machine rarely needed a service call,” Medrano says. Benain, familiar with Noritsu from other companies, decided to learn more about their solutions. “I went to St. Louis and visited a pharmacy that was running one of their machines, and they really liked the product,” he says. “I also met with the engineers who designed the system, and it was just a great experience, so I decided to try them out in one of our pharmacies.”
UnitedRx implemented Noritsu’s NX4000 strip packaging system, the NexusRx software, and the automated visual verification solution. “We noticed a difference right away,” says Benain. “These machines are built like tanks. We weren’t having daily breakdowns or any weekly problems.”
As a result of that initial experience, the company has since installed a total of six NX4000 machines. “What we found from the outset is that Noritsu was very responsive to our needs,” Medrano says. “I didn’t want to move too quickly. It was important that all our employees felt comfortable with the new system before we moved facilities over.” They began with weekly phone calls for about six months leading up to implementation to go over each step and identify potential challenges. Then they transitioned one or two facilities to the new machines.
“An implementation like this is a fine balance,” explains Benain. “You can’t just stop everything and switch over to a new system. On the other hand, I was eager to get producing because I knew what a difference it would make for us.” Medrano agrees, saying that once they realized how much better the Noritsu system was, they ramped up quickly. “I’d say we went from zero facilities onboarded to 100 in about a month.”
Medrano says the Noritsu system operates similarly to their previous technology, but its speed and efficiency are unmatched.
“A large medication roll of 1,000 might have taken us a couple of hours to process before. Now that same 1,000 takes less than 10 minutes.” He also notes that it’s easy to deploy a facility onto the system when switching from bingo cards to strip packaging. All they need to do is set the facility up in the system,
“
“ For me, what’s made my job easier is Noritsu’s openness to giving us access to data.” Noritsu was really there for us — and I don’t believe I would buy from another provider at this point.”
Jeffrey Medrano Director of Operations ~ UnitedRx LLC
Chuck Benain, RPh CEO
~ UnitedRx LLC
which is much more straightforward with Noritsu’s software. “Then we put facilities on a 30-day countdown to ensure all medications are billable on the same day. When the 30 days are up, we’re ready to go. There’s no extra transition.” He also says that the process is so easy, he could start filling strip package prescriptions for a brand-new facility almost immediately.
UnitedRx has found that the Noritsu machines and software are very intuitive. “I can train a new employee on running the machines and filling trays in less than a day and have techs working independently within the first three or four days,” says Medrano. That’s partly because the company set up all six of its machines in the same way, as Noritsu had recommended for enhanced efficiency and consistency. “All the medications are in the same canisters across all six machines, so the learning curve is pretty short.” Even simple tasks, like changing the roll of paper in a machine, are easier, he explains. “So even though the technology is similar, it’s these kinds of things where I can see we are saving time.”
The automated visual verification is also another time saver, says Benain. The system takes a picture of every package and compares the image to the pharmacy’s custom medication library. The result is a highly detailed view of each medication package. “If there’s a broken tablet or it’s not the right shape or color of the medication that’s supposed to be in the package — the system tells us to check the pouch.” Pharmacists can review images and confirm or replace medications as needed. The system is typically flagging less than 3% of the pouches, leaving 97% with no need for additional review. Images are also stored in the system, allowing pharmacists to review any pouch if nurses have questions.
“For me, what’s made my job easier is Noritsu’s openness to giving us access to data,” says Medrano. Where data is concerned, the biggest difference from the legacy system is that all machines now run on the same server. “That means I can pull reports that reflect data across all six of our machines.” Any new machines they add will also be run from the same single server.
Over a typical week, UnitedRx is now running about 280 batches of different cycles. This is more than double the volume we were running on our legacy systems. Even with this volume, Medrano says they only see Noritsu about once a month for regularly scheduled preventative maintenance. “If we were running the same volume through our legacy machines, I’d estimate we’d have a service call about every four days.” When they did have an issue with one of Noritsu’s machines during implementation, Benain says the company’s service was exemplary. “They tried to fix it a couple of times, but understood what we’d been through before — so just decided to replace it.” Medrano agrees, saying the company is very responsive to their needs. “If a pharmacy is having an issue, they’ll send out a technician to identify the problem and they’ve resolved our issues quickly.
The bottom line, Benain says, is that Noritsu understands UnitedRx’s business and understands their customers. “They are empathetic to our cause, and just made the whole process so easy for us. They listened to what we needed and gave us valuable input on how to make our processes more efficient. Noritsu was really there for us — and I don’t believe I would buy from another provider at this point.”
Perfect for high volume LTC Pharmacies, the NX4000 pouch packager offers both speed and accuracy
Proven reliability
Easy to use and maintain
Powered by NexusRX for a more efficient workflow
Add a verifier for a full PV2 solution
Packagers, verifiers, and accessories for any volume, space, or modality
Our LittleBots line provide a flexible, scalable solution for smaller pharmacies The NB200 is an all-in-one blister card system combining both packaging and verification
and efficient
and verification
President & CEO: Rick Seipp
Founded: 1934
Toll-Free Phone: (866) 226-1772
Phone: (814) 944-9316
Fax: (814) 944-9553
We deliver tailored support for long-term care pharmacies, offering personalized service, accurate order fulfillment, strategic business guidance, and access to specialty medications to help optimize operations and improve resident outcomes.
Address: 195 Theater Drive Duncansville, PA 16635
Website: www.valuedrugco.com
For more than 90 years, Value Drug Company has been a trusted partner to independent phar macies providing more than just products, but real solutions that drive success. Now, as the longterm care (LTC) industry evolves and demand for specialized pharmacy services grows, Value Drug Company is meeting the moment with a comprehensive LTC support program that empowers pharmacies to thrive.
Value Drug’s LTC program is tailored to the specific needs of pharmacies serving skilled nursing facilities, assisted living communities, and other care-based settings. From the start, phar macies are partnered with dedicated LTC strategists experienced professionals who understand the regulatory landscape, operational complexities, and patient care priorities of long-term care. Among them is Margie Lydon, a licensed pharmacist with years of direct experience in LTC phar macy. Lydon works closely with clients to streamline operations, improve compliance, and identify cost-saving opportunities, delivering the kind of support that can only come from someone who’s been in their shoes
We actively support independent providers through our membership in all state pharmacy associations we serve, as well as national organizations like NCPA LTC division and ASCP. As the healthcare landscape continues to shift with major developments like PBM reform and the Inflation Reduction Act (IRA) you can count on us to have your back. We’re closely monitoring these changes, advocating for your interests, and keeping you informed every step of the way.
n Personalized, Hands-On Support
Our team of strategists has hands on LTC experience and will join your pharmacy to …
• Provide solutions that reduce costs.
• Deliver personalized marketing services.
• Optimize workflow and operations.
• Assist with proposals and contracts.
• Join facility presentations.
• Increase positive resident care outcomes.
n Exceptionally Accurate Order Fulfillment
Value Drug maintains one of the lowest error rates in the industry, ensuring you receive exactly what you need, when you need it.
n Dedicated Customer Ser vice
Our in-house support team understands the urgency and complexity of long-ter m care operations. You will receive fast, personalized service from real people who know your account.
n Specialty Access Via Value Specialty Pharmacy
Through our subsidiary, Value Specialty Pharmacy (VSP), you gain access to a wide range of specialty medications for chronic and complex patients.
n Additional Ser vices
• DEA regulated medication guidance and allocation override support.
• Flexible financing options such as extended pay terms.
• Preferred vendor partnerships:
• Delivery Services
• Med Carts
• Cold Storage
• Remote pharmacy support, and more!
Ready to take the next step? Join the network of independent pharmacies that trust Value Drug for tools, support, and advocacy to succeed in long-ter m care. Let’s build something stronger together.
Let’s Advance Care Together
Learn more at www.ValueDrugCo.com or call (866) 226-1772.
President & CEO: Har m Voortman
Founded: 1945
Employees: 1,800
Phone: (330) 929-6800
Address: VMI Americas 4670 Allen Road Stow, OH 44224
VMI’s automated solutions ensure that patients receive the right medications prescribed by their doctors, packaged so they receive the exact treatment prescribed, with no omissions and errors.
Website: www.vmi-group.com | www.vmi-care.com
VMI Group in Epe, the Netherlands, encompasses several specialized business lines for tire, rubber, can, and care products, each of them having earned a solid reputation in their respective markets.
The VMI machines are produced in state-of-the-art manufacturing and services facilities in the Netherlands, Ger many, Brazil, Poland, and China. Combined with service centers in the USA, Malaysia, and Thailand, we are always close at hand for whatever support may be needed. Our 1,800 people across the globe continuously strive to bring our industries to the next level by providing state-of-the-art, innovative technology to make our customers more successful.
VMI’s smart machine technology gives you world-leading solutions for managing the phar maceutical value chain. From high-performing automated machines to the most advanced management software VMI has the tools to bring you greater speed, accuracy, and flexibility as you develop a new kind of pharmaceutical strategy.
Delivering the right medicines to the right people at the right time is a top priority. VMI designs and supplies automated smart machines to ensure the best outcomes for everyone.
As phar macists, you understand exactly why automation in dispensing is so important for patient safety, regulatory compliance, and competitive advantage. Yet we believe you are not satisfied with the options on the market. If you are a high-volume pouch packaging phar macy and find that operational efficiency is not as high as you expected, or you need too many human interventions to fix problems or make changes, our INDIVION/ PHARYS solution could be what you’ve been waiting for. Our machine has been designed from the ground up to eliminate the common causes of errors (we meet 99.97% accuracy rates and can prove it), all while providing production speed that is not only exceptionally high but also requires a very low level of human touch points as well.
The INDIVION/PHARYS solution provides all of the above, resulting in significantly lower cost per pouch, leading to strong ROI and lower total cost of ownership.
Automated solutions of every kind require the most advanced management software, not just to control an individual production system, but to ensure fast, smooth interaction with other production assets. VMI’s PHARYS software is a next generation management tool, designed from the ground up for rapid integration without new code, APIs or other specialized programming. It’s an extensible, secure platform for managing complex groups of operational technology assets.
• Error-free deliveries.
• Ability to accept ‘last minute’ orders.
• Reliable deliveries and traceability.
• Optimal use of installed equipment.
VMI has brought its 30 years of experience in designing highly automated machines to develop what we believe is probably the most advanced and high-performing pouch-based medicine packing system in the world. INDIVION produces up to 10,000 pouches per hour, with an average dispensing accuracy better than 99.97%. The number of pouches that need rework is extremely low when compared with most other machines, with very little risk of cross contamination.
• Exceptionally high capacity of up to 10,000 pouches per hour.
• More than 1,000 smart canisters with RFID technology.
• Equipped with a reliable and durable industrial robot.
• Maximum dropping height of medicines is 21 cm (8 inch).
For additional information, contact us at (330) 929-6800, visit our website www.vmi-care.com or email us at sales@vmi-group.com.
RXinsider’s Pharmacy500 Marketplace 24/7/365
200+ Company Profiles, 80+ Aisles www.rxinsider.com
NASP Annual Meeting & Expo
September 14-17, 2025 | Denver, CO naspnet.org/annual-meeting
APC’s Compounders on Capital Hill
September 16-17, 2025 | Washington, DC a4pc.org/event/cch-2025
ACA Annual Conference & Expo
September 25-27, 2025 | Memphis, TN acainfo.org/ace
NCPA Annual Convention
October 18-21, 2025 | New Orleans, LA ncpa.org/annual-convention
ASCP 2025 Annual Meeting & Exhibition
October 23-26, 2025 | San Diego, CA annual.ascp.com
The Specialty Pharmacy/Distribution Session
November 16-18, 2025 | Bonita Springs, FL ecrm.marketgate.com/Sessions/2025/11 SpecialtyPharmacyDistribution
The Pharmacy Technology, Services, Supplies, & Automation Session
November 17-19, 2025 | Bonita Springs, FL ecrm.marketgate.com/Sessions/2025/11 PharmacyTechnologyServicesandAutomationEPPS
ASHP Midyear Clinical Meeting and Exhibition
December 7-11, 2025 | Las Vegas, NV midyear.ashp.org
340B Coalition Winter Conference
February 9-11, 2026 | San Diego, CA 340bwinterconference.org
Meet us in San Diego to enhance your career, hear about the latest innovation in senior care, and learn more about how pharmacists are Riding the Wave of Change.
We will continue to shape the future of long-term care.
Spend a few days in sunny San Diego connecting with like-minded peers, and industry partners, earning CE, and much more.
REGISTER NOW!
Use promo code ANNUAL75 to save $75 off your ASCP 2025 Annual Meeting & Exhibition registration.
Offer expires October 13, 2025.
BECOME A
Use promo code RXINSIDER20 for $20 OFF your ASCP membership!
... is a Great Resource
With 85+ aisles, the Pharmacy500 Marketplace is pharmacy’s premier destination to research and connect with leading providers of products and services throughout every pharmacy category and practice setting.
Pharmacy Profit Summit
March 28-29, 2026 | Dallas, TX pharmacyprofitsummit.com
NACDS Annual Meeting
April 18-21, 2026 | Palm Beach, FL annual.nacds.org
NHIA 2026 Annual Conference April 18-22, 2026 | Denver, CO conference.nhia.org
Asembia’s AXS26 Summit
April 26-30, 2026 | Las Vegas, NV www.asembiasummit.com
ESTECH 2026
May 4-7, 2026 | Fort Worth, TX www.iest.org/Meetings
Cardinal Health RBC
July 22-25, 2026 | Orlando, FL www.rbc.cardinalhealth.com
For listing and advertising details, please contact rxsales@RXinsider.com or call (800) 972-2083.
• Padded mailers cushion and insulate up to 36 hours
• Thick foam with metallized polyester exterior
• Multiple closures with tape and zipper
• Custom sizes available upon request
• Designed and manufactured in the USA
• Expands to a form-fitting insulated enclosure
• Doesn’t require an outer box
• Save on freight and space in your warehouse
• Increase efficiency
• Multiple closures with tape and zipper
• Certified Curbside Recyclable & Repulpable
• Patented one piece design stores and ships flat
• Cold chain protection for life science applications
• FDA compliant/suitable for 24-48-hour shipments
• Use with gel packs or dry ice for extended transit times
• Designed and made in the USA
• Testing data available upon request
• ISTA 7E validated
• Cold chain protection for medical supplies
• FDA compliant/suitable for 24-48-hour shipments
• Use with gel packs or dry ice for extended transit times
• Patented one piece design, stores, and ships flat
• Premium insulation allows for more payload space by reducing wall thickness
• Available flat or compressed for additional freight/space savings
• Testing data available upon request
• Designed and made in the USA
• ISTA 7E validated
Director of Business
Development & Sales: Jeffrey Griffin
Founded: 1998
Employees: 150+
Toll-Free Phone: (888) 216-1700
Phone: (229) 551-9200
Fax: (229) 551-9201
Ensure your medication arrives safely and securely when you trust the experts at Coldkeepers with your accreditation and pharmaceutical shipping needs as mandated by pharmacy guidelines.
Address: 1100 Smith Avenue, Thomasville, GA 31792
Website: www.coldkeepers.com
Coldkeepers is a pioneer and leader in providing innovative thermal shipping solutions tailored to address the most demanding cold-chain challenges. Our proprietary shipping products, combined with our adaptable, logistics-based service, maintain and preserve the cold-chain process for the unique needs of clients in the pharmaceutical, health, and life science industries.
Co-founded in 1998 by Lang F lowers, III (CEO) and Lionel de Bazelaire (COO), and headquartered in picturesque Thomasville, Georgia, Coldkeepers remains equally committed to environmentally responsible packaging design, domestic production, and continuing innovation.
Coldkeepers’ patented s hipping s upplies provide s tate-of-the-art protection for your temperature-sensitive products from warehouse to doorstep. Ranging from curbside recyclable one-piece insulated box liners to thermally insulated mailers, pouches, and gel packs, our product line is designed to address the industry’s toughest cold-chain standards. Coldkeepers products come with leading cold supply chain expertise and experience. Our trained specialists will work closely with your team to develop a tailored thermal packaging solution so your products can reach their destination safely.
n Introducing the Penguin Mailer:
At Coldkeepers, we’re proud to present our cutting-edge solution to cold-chain shipping the Penguin Mailer. Engineered with superior craftsmanship and robust materials, the Penguin Mailer offers unparalleled protection for products in transit, setting a new industry standard. The Penguin Mailer ships flat at 15% of its nor mal size. This efficient packaging solution dramatically reduces storage space requirements and freight costs, making it ideal for small specialty pharmacy locations. Available in sizes: 9"x12", 12"x16", 15"x20", and all with 1.375" foam. The Penguin Mailer covers 95% of pharmacy shipments.
n Curbside Recyclable One-Piece Insulated Liner
Our newest liners are suitable for shipments of controlled room temperature, refrigerated, or frozen pharmaceuticals between 2-8°C for 24 to 48+ hours (use with gel packs or dry ice to extend transit times). They boast a flexible design that allows them to ship flat and save on inbound freight and warehousing expense. Manufactured from postindustrial paper products, our liners are not only certified curbside recyclable by Western Michigan University but also third-party ISTA lab tested and certified by world renown WuXi AppTec testing lab.
n One-Piece Extreme Liner
Third-party tested and certified by WuXi AppTec, these liners will keep your temperature-sensitive products at the right temperature for one to two day shipments. Our team of dedicated specialists can also help you design a custom pack-out to ensure your products arrive without breaking the cold chain. Our one-piece extreme liners can be used in conjunction with gel packs or dry ice for products that must be kept at a preset temperature for extended periods of time.
n Extreme Thermal Mailers
Our Extreme Mailers are great for small parcels of temperature-sensitive medications when you need to ensure your prescription drug shipments stay at the right temperature during transit. Designed to fit inside UPS and FedEx Express boxes, the Extreme Insulated Mailers feature an open cell foam inner liner providing your products with unsurpassed levels of thermal and shock absorbing protection.
n Insulated Pouches
Our line of Insulated Pouches features an easy-to-use double track pressure closure to ensure a tight and leakproof seal. They keep items cold for several hours or longer when paired with a frozen gel pack, ice or dry ice Our exclusive line of durable pouches with built-in gel packs makes achieving those longer cooling times easy and encourages reuse. Simply freeze the pouch to charge the built-in gel pack, then you (or your customer) can reuse it over and over.
• Patented technology backed by cold-chain expertise.
• Made in the USA.
• Shorter shipping times.
• Sustainable (recycled and recyclable) options.
• Third-party tested performance.
• Adaptable to client specifications.
• Award winning customer service.
To request a sample or connect with our experts, please visit our website www.coldkeepers.com or contact us at rx@coldkeepers.com.
President & CEO: Michael Popovich
Founded: 1988
Employees: 150+
Phone: (480) 745-8500
Address: 411 South 1st Street Phoenix, AZ 85004
Website: www.stchealth.com
Ensure compliance with integrated immunization reporting. Increase operational bandwidth to accelerate immunization services.
“ImmsLink from STChealth has been such a time saver for our pharmacy. We always highlight the importance of focusing on the patient with our team, and automating the immunization reporting process allows us to do that. We’re able to scale up our immunization program and offerings, because we’re not having to manually data enter information into the vaccine registry. We utilize the automatic reporting that allows us to continue great patient care.”
Rannon Ching, PharmD, President/Chief Pharmacy Officer, TarryTown Pharmacy, Austin, TX
STChealth’s hist ory in developing t he fir st immunization information system (IIS) in 1988 and continuing with over 37 years of work in both the public and private immunization ecosystem gives STChealth the experience to support more than a third of all vaccinations reported nationwide. Through a national network of over 80,000 providers and pharmacy partners, STChealth executes the mission to eradicate preventable disease and empower individuals through innovative technology and service solutions.
ImmsLink’s bi-directional immunization interface empowers pharmacies to increase vaccination rates by delivering simple and guaranteed reporting compliance and real-time access to patient immunization histories. ImmsLink utilizes STChealth’s proprietary clinical decision support algorithm so pharmacists can see a patient-specific guide to due or past-due vaccination opportunities and make recommendations to close gaps in care. Following administration, providers can record and report immunizations in real-time to state immunization information systems using our simple user interface or leveraging one of our many integration partners. STChealth takes all the complexity of managing IIS connections and requirements out of the operator’s hands.
Key Business Partners
• PioneerRx Integration
• McKesson CPS Integration
• Change Healthcare ConvergeRx Integration
• DRX Pharmacy Software Integration
Ordering Information
To start service or get more information please visit us at STChealth.com or contact us at immslinksales@stchome.com.
Contributed by Jason Dana Costa, President and CEO, Horizon Pharmacy
Would you believe that Rhode Island, a state nestled among world-renowned hospital systems and a high density of biotech and medical research, has among the highest rate of adult mental illness in the United States at 24%1 of the state’s population?
That’s nearly one in four of the state’s adults living with a mental health challenge. Additionally, Rhode Island surpasses both the national average as well as all other New England states for adult inpatient admissions due to mental illness. And there’s more. Adults in Rhode Island report unmet needs for behavioral health services more frequently than adults in other New England states. Furthermore, 34%2 of Rhode Island children who required mental health treatment or counseling in the past year did not receive it. This issue is particularly pronounced for young adults experiencing first psychotic episodes who require intensive services.
In 2015, the Substance Abuse and Mental Health Services Administration (SAMHSA) published a set of criteria to improve community mental health centers and to establish CCBHC. In October 2024, Rhode Island joined the group of 183 states in the national demonstration program of this initiative.
CCBHCs are specialized clinics that provide a wide range of behavioral health services, including mental health and substance use support. These clinics provide services to individuals of all ages regardless of their insurance status or ability to pay. CCBHCs are certified by the state and offer a comprehensive range of services, including 24/7 crisis support. These specialized clinics are designed to serve as a critical part of the behavioral health safety net. They increase access to care and provide care for very challenging populations individuals with serious mental illnesses and substance use disorders. As part of their mandate, CCBHCs are required to collaborate with other healthcare providers, community organizations, and social service agencies to provide more comprehensive support to clients trying to navigate complexities of their
healthcare. This includes streamlining the referral process, improving care coordination, and ensuring holistic care. One important collaboration is with the pharmacy partners. Pharmacy collaboration is important because CCBHC’s specifically support patients using programs such as Medication Assisted Treatment (MAT) also known as Medications for Opioid Use Disorder (MOUD), Intensive Outpatient Programs (IOP), Opioid Treatment Program (OTP), and alcohol use disorders.
An important aspect to the success of these evidence-based programs is good medication adherence another area where patients need strong support. Pharmacies work to provide this support. One such example is providing clients with multi-dose packaging.
In behavioral health, individuals require clear instructions to adhere to complicated medication regimens. Multi-dose packaging is an important tool to help. It utilizes coldsealed or heat-sealed blister packs, organizing medications by specific times and dates into a 28-blister card. Each blister contains medication for a particular time of day and is color-coded to correspond with the time (e.g., yellow for
morning, white for noon, orange for evening, blue for bedtime). This approach ensures that individuals receive the correct dose at the appropriate time. It is also designed to increase medication adherence.
Multi-dose packaging is one way to support medication adherence. Another way that long-term care (LTC) pharmacies can help CCBHC’s and the patients they serve is through a combination of prompt drug reviews and efficient medication adjustments (such as repacks), which increases adherence and reduces hospitalizations. CCBHC’s also benefit from collaborations with LTC pharmacies that incorporate Quality Improvement (QI) programs, hold quarterly coordination meetings with medical and nursing teams, and provide consultations for specific challenging cases.
Who is Horizon Pharmacy and how are we unique?
It’s been established that Rhode Island has a significant need when it comes to mental health services. Horizon Pharmacy seeks to be part of a solution to serve our constituents.
Horizon Pharmacy’s motto is, Your Pharmacy, Our Community. We live it every day.
Founded in 2014, we are a statewide closed-door long-term care pharmacy providing packaged medication for complex care patients. Owned by Community Care Alliance, Thrive Behavioral Health, and Newport Mental Health, Horizon Pharmacy aims to enhance medication services and treatments, and generate revenue for its non-profit owners so they can continue to support their combined mission of quality behavioral healthcare in Rhode Island.
Horizon offers customized training, including mental health first aid to all staff, board certification for pharmacists, and advanced pharmacy technician training,
at no cost. This ensures best-inclass medication management for patients while enabling access to behavioral and substance use healthcare at free or reduced costs for over 1,000 individuals annually (via our nonprofit partners).
Does the program really make a difference?
Since its founding in 2014, Horizon Pharmacy has enhanced therapeutic outcomes in longterm care through the delivery of customized pharmaceutical services. Our initiatives have also advanced the quality of behavioral health services throughout Rhode Island. This is evidenced through our proven results.
Recently, Horizon Pharmacy commissioned a comprehensive review of claims data with Integrated Healthcare Partners, an Accountable Care Organization. Our goal was two-fold: assess our work in supporting the CCBHC programs’ goal of increasing behavioral health utilization across the state; and establish specific pharmacology benchmarks for CCBHCs. The findings were compelling.
For the calendar years 20222024, Horizon Pharmacy and the patients served demonstrated the results below. Of patients engaged with Horizon Pharmacy vs. other retail and LTC pharmacies:
• 14.3-28.5% were more likely to achieve compliance with the CCBHC depression medication measure.
• 9.1-10.7% would achieve compliance with the CCBHC Schizophrenia medication measure.
• 22-36% less likely to use the emergency department (ED).
• 38-45% less likely to use inpatient services for diabetes or hypertension.
• 5-7% better compliance with blood pressure medication.
These impressive benchmarks quantitatively show that close collaboration between Horizon
Pharmacy and CCBHC’s results in significant reductions in the Total Cost of Care (TCC) for both individuals as well as insurance providers.
Among the required services of CCBHC are evidence-based practices such as Medication Assisted Treatment (MAT) and care coordination for Opioid Treatment Program (OTP) that are intended to engage individuals outside of an inpatient or emergency service setting. These treatment modalities often include short term medications provided to patients to stabilize and provide comfort. For example, a patient experiencing withdrawal who is stable and comfortable will more likely agree to enter a 30-day detox treatment program.
At Horizon Pharmacy, we believe we can help patients get access to these short-term medications in a safe and efficient way by implementing Automated Storage and Distribution Devices (ASDD). These devices can be in licensed facilities operated by licensed healthcare professionals.
The benefits of using automated dispensing onsite at these facilities, where the ASDD machine is controlled by the pharmacy servicing that facility, is that it provides security, increased accountability, and overall cost savings on medications. In addition, the ASDD machine facilitates immediate access to life-saving addiction treatment, truly meeting patients where they are now. This model has facilitated the growth of new medications for opioid use disorder treatment that often starts in addiction treatment clinical settings.4
However, despite these benefits, there are obstacles in implementing automated dispensing broadly. Automated dispensing is regulated by each state’s board of pharmacy and that means 51 different policies nationwide. Some states are very permissive in the use of technology
while others are not. These states cite patient safety, compliance, and general lack of oversight as the main reasons for not allowing the machine to be used.
We hope this will change.
Train pharmacy staff in empathy and compassion to better engage with individuals in the mental health community. At Horizon Pharmacy, all employees undergo mental health first aid training for adults and children, enhancing their sensitivity and confidence in these interactions. Our customer service training is designed for technicians to engage nursing, residential, and prescribing staff in long-ter m care settings.
Engage with your state behavioral health and substance use authority, as well as the community mental health providers in your area. Ask them if they are aware of CCBHC and if so, ask if they have a roadmap for its adoption.
Integrating CCBHC with LTC pharmacy assets can reduce costs for patients and community health systems. This will be critical as federal government continues to review Medicaid, SAMSHA, and other programs for continuation and funding.
Regardless of the CCBHC status in your community, LTC pharmacies have tools available for these communities of care. It is advisable to establish these connections and relationships.
Be curious and active.
References:
1 Mental Health America from 2024 ranks Rhode Island as 31st in the percentage of adults with any mental illness, with a percentage of 24.67%.
2 HHS TAGGS - https://taggs.hhs.gov/Detail/ AwardDetail?arg_AwardNum=H79SM081870&arg_ ProgOfficeCode=80
3 Alabama, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, New Hampshire, New Mexico, Michigan, Missouri, Nevada, New Jersey, New York, Oklahoma, Oregon, Rhode Island, and Vermont.
4 Taylor JL, Laks J, Christine PJ, et al. Bridge clinic implementation of “72-hour rule” methadone for opioid withdrawal management: Impact on opioid treatment program linkage and retention in care. Drug Alcohol Depend. 2022;236:109497. doi:10.1016/j.drugalcdep.2022.109497
breathROX are FUNctional:
• Zinc helps neutralize gas
• Popping helps activate saliva
• Crystals help scrub mouth Other breath mints are just perfumed candy.
Move over liquids, pills, gels, and gummies. Our crystals contain:
• Caffeine + L-Theanine • B vitamins • Magnesium + Zinc • Ashwagandha + Ginseng
Buy meds up to 53% below WAC. Sell surplus in <10 days for around $24K. Move slow stock chain-wide with one click. No hardware, no contracts — just a DSCSA-compliant tool that puts money back in your pharmacy.
President & CEO: Amantha Bagdon
Employees: 11-50
Founded: 2021
Toll-Free Phone: (833) 279-7678
SMS/WhatsApp: (833) 279-7678
Address: 578 Washington Blvd. #777, Marina Del Rey, CA 90292
Website: www.rx-post.com
Email: info@rx-post.com
RxPost was bor n out of lived experience and deep-rooted advocacy.
Founder and CEO, Amantha Bagdon, is a phar macy technician who spent nearly 20 years working behind the counter in community pharmacies, witnessing the frustration of wasteful drug disposal policies and the impact of razor-thin margins on patient care. What started as a personal mission to stop throwing away life-saving medications has grown into a national platform to reimagine pharmacy inventory management and sustainability. Amantha serves on multiple pharmacy boards, contributes to CPhA policy, and represents techs at APhA’s House of Delegates ensuring RxPost drives real change across the pharmacy ecosystem. Outside the platform she champions phar macy-technician legislation and mentors the next generation of techs, proving that stronger teams lead to stronger patient care.
At RxPost, customer service isn’t an afterthought it’s in our DNA. Our team, many of whom are pharmacy technicians themselves, understands what it takes to support frontline phar macy staff. Every tool we build is designed with those professionals in mind, empowering them with smarter inventory decisions, smoother operations, and better access to care for the communities they serve.
n The Core Values Behind Our Mission
Efficiency: Profit in every click. We engineer every workflow from automated NDC pricing to photo-based listing so independent phar macies squeeze more margin out of every minute and every pill on the shelf.
Advocacy: Your champion against razor-thin margins. Industry giants negotiate in bulk; we negotiate ‘for you’, unlocking savings and deal ter ms normally reserved for chains. When you win, we win.
Integrity: Trust that’s regulatory-grade. Transparent fees, verified sellers, and audit-ready records mean no sur prises just clean, compliant transactions you can stake your license on.
Customer-Centric: Built around the everyday pharmacist, we co-design with real store owners and PICs so the product feels as intuitive as counting by fives.
Innovation: Tomorrow’s tools, shipping today. AI-driven demand forecasts, instant state license checks, and multi-store inventory optimization help you move closer to zero waste without new hardware or headaches.
Expertise: Built by phar macy pros who’ve lived the chaos behind the counter. Our team has filled scripts and scaled healthcare SaaS. That cross-discipline know-how translates into pragmatic solutions not ivory-tower ideas.
Product Overview
n Three Profit Paths, One Login
Buy: Search 600+ verified phar macies and fill back-orders at an average 53% under WAC.
Sell: Post an NDC in 90 seconds or by snapping a photo; no app download needed. Move surplus in less than 20 days, returning an average $24,048 in the first two months.
Transfer™: Built for multi-stores, our engine flags aging lots and auto-routes them to sister stores, slashing emergency purchases by 35% and freeing $12K+ per site.
Markets served include: independent pharmacies, regional and multistore pharmacy chains, health systems and hospitals, specialty wholesalers, and manufacturers.
Need help? Certified phar macy technicians answer chat or phone calls in under 10 minutes during business hours, guiding you through listings, transfers, and compliance audits.
• Success-based pricing: we earn only when you do.
• Live exchange: 600+ pharmacies, real-time search.
• Analytics dashboard: margin heatmaps and on-demand reports.
• Plug-and-play PMS integrations no new hardware.
• AI price advisor (optional): suggests optimal ask vs. WAC.
• Transfer™ automation (multi-store): surplus routed in one click.
• Chain-wide dashboard: margin leaks, movement alerts, audit trail.
• White-glove onboarding: personalized setup, 1:1 support.
• Rapid-response support: reach experienced pharm techs in <10 min.
“We sold more than $5,312 worth of medications in first month that would’ve gone to waste — and bought others we needed at a discount. RxPost pays for itself.”
Rachel D., Independent Pharmacy Owner, Southern CA
“This platform is the future. It’s intuitive, compliant, and it works.”
James L., Multi-Store Operator, TX
• Liberty PMS
• DigitalRX
• UGO Rx (Pricing and Reimbursement Engine)
• Lighthouse AI (Licensure and Compliance)
President & CEO: Daniel Bouzide
Founded: 1996
Employees: 100
Toll-Free Phone: (800) 981-4979
Phone: (248) 740-0713
Fax: (248) 740-0875
WellnessMats are the long term, premium, anti-fatigue solution to pharmacy industry burnout. Reduce the standing fatigue that can lead to dangerous mistakes and injury, all while improving retention, productivity, and procurement costs.
Address: 1301 W Long Lake Road, Suite 275, Troy, MI 48098
Website: www.WellnessMatsRX.com
Background
n We are a Premium Standing Solutions Company
In recent years, the growing demand for premium ergonomic solutions has exploded. At WellnessMats, we are proud to be a significant part of this campaign, and to manufacture Premium Anti-Fatigue Mats that truly make a difference for the pharmacy industry.
Since 1996, we have been successfully addressing the standing concerns of many commercial industries, including pharmacy. At WellnessMats, we specialize in producing premium standing solutions designed specifically for your work environment. With our precision CNC cuts, we provide Standing Solutions that ensure all pharmacists, technicians, and others are always standing on a Premium Anti-Fatigue Mat surface The designed density and formulations of pure polyurethane suspend the body weight while standing and effectively take strenuous impact off the back, hips, legs, knees, and feet.
n State of the Market
While the labor shortage lingers, the pharmacy industry has been among the worst affected. This is in part due to the long, grueling hours that the phar macists and technicians endure while standing during an average workday. Short-term and long-term nagging ailments caused by static standing often have a negative impact on the team, which can promote costly errors and erode team spirit. Providing Premium Standing Solutions that make a substantial difference can dramatically improve team performance, productivity, and morale. In a time of employee thirst for appreciation, a premium standing solution can be the most economical way to show management cares.
n
We will never compromise our products, values, or integrity by looking for shortcuts. There is no doubt that many companies are enticed by the cheaper raw materials, unskilled labor, and the lack of stringent regulations when importing from overseas. We at WellnessMats strongly believe in producing the highest-quality Premium Standing Solutions, abiding by stringent U.S. government installed guidelines.
Product Overview
n Attributes of WellnessMats That Make Them the Industry Leader in the Premium Anti-Fatigue Mat Category
• Ultimate comfort, support, and durability creates an instant impact for the employees.
• The gradual beveled edges will never curl, reducing potential trip hazards.
• With the one-piece polyurethane technology, mats will never separate, bubble, or delaminate.
• WellnessMats will never compress, squish down, or lose their shape.
• The smooth, sealed surface is sanitizable and easy to clean.
• WellnessMats suspend body weight, creating instant comfort by absorbing stressful impact while standing.
• Exclusive to WellnessMats, the dual gripper system keeps the mats in place, minimizing dangerous mat travel.
• All WellnessMats have been formulated and produced at our own factory in St. Louis, Missouri, since 1996.
• WellnessMats are produced from ¾" 100% pure polyurethane and are free from plasticizers, BPAs, latex, and other toxic fillers.
• Every aspect of production is done in-house, allowing us to offer a comprehensive 10-year warranty, significantly reducing mat replacement costs.
n Smart Step Supreme
The smooth, sealed surface is aesthetically pleasing and ideal for all standing applications. Available in black and g ray, with additional onyx and steel granite patterns available. Optional yellow safety borders and dual gripper system (Velcro carpet circles plus tacky polymer strips on bottom) are available to enhance visibility and prevent dangerous mat travel. With fully customizable CNC puzzle capabilities, supreme puzzle mats can enhance every work setting.
Standard Sizes: 3'x2' | 5'x2' | 5'x3' | 6'x2' | 6'x3' | 5'x4'
Supreme Puzzle Sizes: 2', 3', 4' widths endless length and configurations.
n TRAXTION™ Performance Mats
The innovative Traxtion X-Pattern was ingeniously crafted to accommodate a wide range of extension possibilities The perfect combination of traction and mobility with ultimate comfort, grip, and extended coverage. Available in gray and black, with optional yellow safety edges and dual traxtion tacky polymer strips on bottom.
Standard Sizes: 32"x42" station mat, 32" wide endless length extensions.
• Pharmacy, Professional, and Smart Step Mats: WellnessMatsRX.com
• Fitness: WellnessMatsFitness.com
• For the Home: WellnessMats.com
Sponsored by an educational grant from QuidelOrtho
Duane Jones, BS Pharm, PD
Regional Pharmacy Supervisor
Clinical Program Director
~ Harps Food Stores, Inc.
Residency Site Coordinator
~ UAMS College of Pharmacy
Jennifer Griffin, PharmD, MS
Clinical Pharmacist
~ Pharmacy Division of Harps Food Stores, Inc.
1. How Community Pharmacies Enable Health Plans to Measurably Improve Adherence and Quality Measures. EnlivenHealth. Published October 29, 2020. Accessed May 27, 2025. https:// enlivenhealth.co/blog/power-ofcommunitypharmacies-to-improve-adherence-and-qualitymeasures/
2. New Analysis Suggests Adverse Drug Events Are the 3rd Leading Cause of Death in the USA. Practicalneurology.com. Published March 26, 2025. Accessed June 9, 2025. https:// practicalneurology.com/news/new-analysissuggest-adverse-drug-events-are-the-3rd-leadingcause-of-deathin-the-usa/2473820/
• On average, patients see pharmacists in their pharmacy 33 times a year, but visit their primary care physicians only three times a year.1
• Pharmacy test-and-treat programs provide access to care and follow protocols to ensure antibiotic stewardship which helps reduce the risk of antibiotic resistance.
• Establishing the right workflow allows pharmacists to test and treat and improve outcomes.
Duane Jones has devoted his career to improving patient access to care. A pharmacist since 1977, Duane has owned his own independent pharmacy and understands the challenges faced by small community businesses. He now serves as the Regional Pharmacy Supervisor, Community Pharmacy Residency Director and Clinical Programs Director for Harps Food Stores, a chain of 151 supermarkets across Arkansas, Kansas, Louisiana, Mississippi, Missouri and Oklahoma. To fill the healthcare gaps of Harps’ customers, Duane implemented a test-and-treat program, providing selected evidence-based testing and treatment protocols to patients, and partnering with local physicians when patients need referrals. Dr. Jennifer Griffin works closely with Duane as a clinical pharmacist for Harps food stores where she specializes in medical billing, treatment workflow and marketing clinical services. Together they have found that the Harps test-andtreat program not only improves multiple patient outcomes but can increase the survival and sustainability of community and independent pharmacies. Now Duane and his Harps team work with other organizations to teach pharmacists, technicians and administrators how the Harps test-and-treat pharmacy workflow can also work at other locations where state laws allow pharmacists to be considered providers.
The challenge: improving patient care
Duane describes gaps in patient care as twofold. “First of all, [we must collaborate] across professional lines to provide continuity of care. One of the challenges we have in this country is that over 270,000 people die every year from non-optimized drug therapy.2 That’s not a disease state. That is incorrect medication, drug-drug interactions, adverse effects, and non-adherence.”
The second challenge is access to care. “There are many, many healthcare deserts in this country— not just rural, but also in inner cities, simply because there are not enough practitioners for our aging population.”
Duane is also program director for the MTM The Future Today, an organization which provides team-based training programs for pharmacists and pharmacy technicians. Duane believes that pharmacies can help close the gaps to improve patient care. He cited several different surveys that indicated that once pharmacists are engaged with patients, their outcomes improve. “Statistics show that we [pharmacists] see patients 33 times a year on average and the primary care physician only sees them three.”1 Patient obligation does not end at the point of diagnosis. Duane believes that pharmacists should be available to teach patients about their medications and therapies, and test-and-treat in specific sets of circumstances.
Sponsored
by an educational grant from QuidelOrtho
We have to get beyond thinking about selfpreservation and have to think about putting the patient back at the center of care.”
Duane Jones, BS Pharm, PD
The solution: test-and-treat outside of primary care
New technologies are providing user-friendly options which facilitate testing outside of the laboratory or clinic. Many patients have limited access to care due to provider shortages, transportation issues, lack of health insurance, or expense. If they can’t find primary care, they may wind up in the emergency department—which burdens our already strained healthcare system. Conversely, patients can walk into their local pharmacy and test for COVID-19, strep or flu and receive treatment. According to a 2022 study published in the Journal of American Pharmacists Association, approximately 89% of Americans live within five miles of a community pharmacy.3 This situates pharmacies as local resources to help eliminate health disparities and accelerate public health initiatives.
Not everyone agrees. The American Medical Association released a statement in June of last year coming out against expanding test-and-treat policies beyond medical doctors.
“While pharmacists and physicians each play important roles in healthcare delivery, the length, breadth, and focus of their education and training are vastly different and prepare them for separate and distinct roles in patient care. Pharmacists are medication experts, but their clinical training does not prepare them to perform physical or mental examinations, diagnose patients, interpret test results, or provide primary care services; the independent practice of medicine by pharmacists puts patient health and safety at risk.” 4
Rather than getting involved in polarizing conversations, Duane prefers to focus on how pharmacists can collaborate with healthcare professionals nationwide. “We have to get beyond thinking about self-preservation and have to think about putting the patient back at the center of care.” While not all states permit pharmacists to test and treat patients, in states where that is permitted, Duane recommends that these programs be protocol driven and used in conjunction with a referral system for local physicians. At Harps, a dichotomous decision tree is used: If they test negative, they don’t treat. If they test positive, the patient receives the proper care that they need. “We practice at the top of our license on behalf of the patient,” insists Duane. “We actually become a great referral source for physicians because if the patient tests negative, but they still have some severe symptoms, we’ll refer them on to their physician for care.”
Because the test-and-treat protocols are evidence-based, they have documented both improved outcomes and antibiotic stewardship. Duane elaborates that when seen at a physician’s office... “Statistics show that about 52% of the patients that are treated for flu actually weren’t tested. They were empirically treated with antiviral medication. In fact, data indicate that only 25% of those patients tested positive.5 So we’re overprescribing antibiotics and antimicrobials. And what that leads to is resistant strains that can potentially become life-threatening.”
3. Berenbrok LA, Tang S, Gabriel N, et al. Access to community pharmacies: A nationwide geographic information systems cross-sectional analysis. J Am Pharm Assoc. 2022;62(6):1816-1822.e2.
4. Leadership. American Medical Association. Published June 18, 2025. Accessed May 27, 2025. https://www.amaassn.org/about/leadership.
5. Klepser DG, Corn CE, Schmidt M, Dering-Anderson AM, Klepser ME. Health Care Resource Utilization and Costs for Influenza-like Illness Among Midwestern Health Plan Members. J Manag Care Spec Pharm. 2015;21(7):568-73.
There are several barriers that exist for pharmacists to be able to implement test-and-treat programs to improve patient care, namely test availability, time and reimbursement. Harps systematically addressed all three during the creation of their pilot program. First, the task was to select the right assay for their pharmacies. There are lots of point-of-care platforms to use for test-and-treat. Duane chose QuidelOrtho assays. He explained why: “We started our test-and-treat program back years ago when state laws were silent on whether or not pharmacists could do point-of-care testing. We wanted to make sure that we had the best system and did some research to find out what the clinics were using. We went with Quidel.” QuidelOrtho is one of the largest manufacturers of clinical testing equipment in the United States and their specialists trained Duane’s pharmacy staff, using the same protocols with the same hardware as found in point-of-care assays in primary care, urgent care or a hospital settings. They also created marketing materials to promote test-and-treat at pharmacy sites.
Next, Harps pharmacists had to tackle time constraints. Pharmacists are always busy, and many don’t have the time to provide enhanced clinical services to patients. The Harps solution was to institute a workflow that put pharmacy technicians in charge of all non-clinical operations, including
Sponsored by an educational grant from QuidelOrtho
...it can be time consuming on the front end when you’re developing your process. But once your system is in place and your team is trained, it becomes a smooth and sustainable workflow.”
Jennifer Griffin, PharmD, MS
data entry, product dispensing, and managing the adjudication queue. Another key part of the workflow is medication synchronization that allowed Harps to transition a majority of their prescription workload from acute to scheduled, so pharmacists have more flexibility to step away from the verification queue when they need to see a patient.
Test-and-treat
Pharmacy Technician: Non-clinical responsibilities
• Data entry
• Product dispensing
• Manage adjudication queue
• Input medication synchronization for new prescriptions
• Verifies insurance eligibility and benefits
• Ensures insurance is active
• Handles payment
• Bills appropriate CPT code in pharmacy management system
Pharmacist: Clinical responsibilities
• Medication verification queue
• Patient counseling and education
• Point-of-care testing and resulting prescriptions
• Determines what point-of-care test is needed
• Performs test and obtains results
• Writes prescription or refers patient to local physician if symptoms are severe
• Returns information to pharmacy technician for appropriate CPT code billing
For many pharmacies, billing and obtaining insurance reimbursement for patient testing, treatment and counseling can be very time consuming and frankly onerous. To address the reimbursement barrier at Harps, Jennifer has streamlined reimbursement and explained their process: “To be honest, it can be time consuming on the front end when you’re developing your process. But once your system is in place and your team is trained, it becomes a smooth and sustainable workflow.” At Harps pharmacies, they discovered a way to bill medical claims through their pharmacy management system to help streamline the claim creation and submission process. In a nutshell: When a patient enters the pharmacy for a test-and-treat service, a technician takes their insurance card and verifies eligibility and benefits. They make sure the patient’s insurance is active on the date of service and they verify what kind of copay deductible or co-insurance the patient may have. Then they collect that amount, the patient receives the service, and the patient is on their way to feeling better. The technician completes the interaction when they bill the appropriate CPT code in the pharmacy management system.
Duane and Jennifer want to share this workflow with other pharmacies to help them build their process, empower their staff, and make reimbursements totally manageable. But will this make community and independent pharmacies more sustainable? “Yes!” according to Jennifer. “It really comes down to getting more payers on board. The more payers that we have that recognize and reimburse us for the value of these services offered in the pharmacy setting, the more successful and sustainable we will be.” This workflow is described as win-win. The patients receive fast, convenient access to care, and pharmacy viability and sustainability are supported. Duane recommends the National Community Pharmacists Association (NCPA)6 and the Community Pharmacy Enhanced Services Network (CPESN)7 for resources on implementing test-and-treat programs and to find out about individual state laws governing pharmacists and reimbursement. Pharmacies will have to contact their Department of Health to inquire about reporting requirements and CLIA waiver, and then will have to ensure both the pharmacist and pharmacy are credentialed by the various payers.
Sponsored by an educational grant from QuidelOrtho
Steps for test-and-treat implementation
That’s why I get out of bed every morning and that’s why I’m so passionate about what we’re doing.”
Duane Jones, BS Pharm, PD
1
2
3
4
5
Hear the interview at On Medical Grounds podcast, your source for engaging, relevant, evidence-based medical information.
8. Healthcare
CaucusRole of CP in VBPM 2018. www.nacds.org. Accessed 27 May 2025.
Evaluate resources for implementation in your state • NCPA • CPESN
Contact the Department of Health in your state
• CLIA waiver • Reporting requirements
Credential pharmacists AND pharmacy with payers
• Different payers have different requirements
Establish clinical protocols for testing, treatment and physician referral
Implement workflow to provide pharmacists flexibility to see patients
• Train pharmacy technicians on all non-clinical tasks and medical billing
• Utilize medication synchronization
The best way to encourage patients to use pharmacy test-and-treat is to market directly to the patient. Jennifer agrees that this is a new concept for many people. Marketing is a process that they are still learning and evolving. She explains, “Since starting our test-and-treat program, we’ve created bag stuffers and added eye-catching signage inside each pharmacy. We actively promote our services on Facebook and Instagram where our audience continues to grow. But honestly, our most effective marketing is word of mouth. Once patients experience how convenient and simple the process is, they tend to tell other people.”
The final result
Duane has, over many years, collected test-and-treat data from the Harps working pharmacies. He has partnered with Elevance Health Inc., an American for-profit health insurance provider, and CPESN, who together have collaborated to publish studies reporting that pharmacy intervention in medication therapy saved 35% in hospital visits and 15% in emergency visits.8 He is presently working with other organizations to provide more health economic data. He and his team feel certain that the data will show more cost savings. He explains it this way, “The [insurance] plans will get on board with compensating for these [pharmacy test-and-treat] services because they see how much money they’re going to save. For us, our win is a healthy patient. That’s why I get out of bed every morning and that’s why I’m so passionate about what we’re doing.”
The Sofia™ 2 Analyzer makes elevating customer service to patient care with test-to-treat solutions easy
Be prepared for all your patient testing needs with advanced diagnostic solutions from QuidelOrtho. Including Sofia 2 SARS Antigen+ FIA, the first FDA-cleared, 10-minute rapid antigen test for COVID-19.†
• RSV
• Flu + SARS Antigen*
• SARS Antigen*
PharmaFortify™ helps shield pharmacies from audits, compliance risks, and regulatory scrutiny — combining our vast legal background with real-world pharmacy operations experience to protect your business like no one else can.
Founders: Mark Boesen, Pharm.D., J.D. Allyson Snow, J.D.
Founded: 2014
Toll-Free Phone: (844) 661-9025
Phone: (602) 900-8562
Address: 8501 E. Princess Drive, Suite 220 Scottsdale, AZ 85255 (Executive Office)
Website: boesensnowlaw.com
After 15 years as a compounding pharmacist, Mark Boesen decided to pursue a law degree. In law school, he met Allyson Snow, who had a background in medical device sales. Later, Mark became CEO of a large mail-order pharmacy. Allyson served as general counsel and chief compliance officer Their roles gave them firsthand insight into the regulatory and operational challenges pharmacies face.
To support independent phar macies, they founded Boesen & Snow Law, blending their legal training with industry experience to help clients navigate complex legal and compliance issues.
After years of helping pharmacies respond to audits and inspections, they saw a greater need for proactive support. They brought on a former PBM auditor and launched Phar maFortify™ , a service through Boesen & Snow that helps pharmacies strengthen compliance and prepare before problems arise.
PharmaFortify™ is a suite of services designed to meet the unique needs and goals of your pharmacy. A single PBM audit or failed regulatory inspection can cost tens of thousands of dollars or even discipline to your permit.
PharmaFortify™ draws on the real-world experience of the many phar macies we’ve supported, as well as the insight of our skilled team, which includes former board of pharmacy inspectors, compounding specialists, and PBM auditors.
You choose the services that fit your priorities whether it’s achieving USP compliance, licensing a new pharmacy, or preparing for a PBM audit. We provide clear, step-by-step guidance to help protect and strengthen your pharmacy before issues arise.
Mark Ziegler, Phar m.D., M.B.A., joined Boesen & Snow as director of phar macy services after leading audit teams at a major PBM, where he oversaw thousands of independent pharmacy audits. His mission: help pharmacies prepare for audits, not just react. This led to the PBM Audit
Gap Analysis, a mock audit service modeled on real PBM methods
Available in four different tiers, each package includes a customized risk analysis, hands-on training, and practical guidance, supported by Mark’s insider knowledge and our legal and clinical team.
n Regulatory Compliance Review
PharmaFortify™ Regulatory Compliance Review is a proactive legal service for independent phar macies preparing for FDA, DEA, or BOP inspections. Our team evaluates your policies, operations, and documentation to identify risks, offer actionable recommendations, and ensure inspection readiness reducing penalties, per mit risk, and business disruptions.
n USP Readiness Assessment
PharmaFortify™ USP Readiness Assessment provides compounding pharmacies with a proactive review of compliance with USP 795, 797, and 800 standards for non-sterile, sterile, and hazardous drug handling. We assess policies, procedures, facilities, and staff training, offering specific guidance on risk management, environmental controls, labeling, and ongoing education.
n Licensing and Repor ting Management
PharmaFortify™ Licensing and Reporting Management service handles licensing, renewals, change of ownership and location applications, business licenses, controlled substance registrations, and more. Our fir m reduces your administrative burden by tracking deadlines, submitting filings, and managing board communications, with minimal phar macy involvement. We also manage reporting to the DEA, boards of pharmacy, FDA, EPA, including PDMP and hazardous waste submissions to keep you compliant and penalty-free.
n Accreditation Process Suppor t
PharmaFortify™ Accreditation Process Support guides your pharmacy through every step of accreditation whether URAC, ACHC, or others. We manage applications, ensure documentation is complete, and assist in developing policies and quality programs aligned with accreditation standards, supporting and simplifying compliance.
Boesen & Snow is uniquely positioned to serve independent pharmacies across the U.S., including 503A/503B, specialty pharmacies, and retail pharmacies. In addition to PharmaFortify ™, we also provide legal services to manufacturers and distributors, telehealth companies, and all other healthcare businesses and providers.
To set up a complimentary consult, contact Boesen & Snow at (844) 661-9025 or visit boesensnowlaw.com/pharmafortify.
Cardinal Health™ Medical Benefit Billing enables you to bill and track your medical benefit claims in real time, giving you visibility into submissions, denials and rejections. This holistic view empowers you to expand your pharmacy capabilities.
Gain visibility, save time, gain additional billing flexibility and real-time claim verification.
Gain visibility into all applicable medical claims, including missing secondary claims and pre-submission edits
• Existing daily dashboard features including OrderExpress single sign-on and queues to assist with claim submission
Save time from manual medical billing processes with:
• Automated rental and secondary claim billing
• Dedicated billing support team
• Queues and quick actions
Flexibility to bill through your pharmacy management system or directly through the online portal
Real-time claim verification with the Centers for Medicare and Medicaid Services, which includes:
• Patient coverage
• Patient deductible balance
Bill and track your medical benefit claims in real time, giving you visibility into submissions, denials, and rejections. This holistic view empowers you to expand your pharmacy capabilities.
CEO: Jason Hollar
Founded: 1971
Employees: 46,500
Stock Symbol: CAH
Toll-Free Phone: (800) 926-3161
Phone: (614) 757-5000
Address: 7000 Cardinal Place Dublin, OH 43017
Website: Cardinalhealth.com
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With more than 50 years in business, operations in more than 30 countries and approximately 46,500 employees globally, Cardinal Health is essential to care.
Cardinal Health Medical Benefit Billing enables pharmacies to bill and track their medical benefit claims in real time With multiple tiers to fit every phar macy’s need, save time and improve patient care with this innovative solution to diversify revenue streams.
• Gain visibility into all applicable medical claims, including missing secondary claims and pre-submission edits.
• Save time from manual medical billing processes with:
• Automated rental and secondary claim billing.
• A dedicated billing support team.
• Queues with quick actions (e.g. incomplete, rejected, secondary, refill, and hold).
• Flexibility to bill through your pharmacy management system or directly through the online portal.
• Real-time eligibility verification which includes:
• Patient coverage.
• Patient deductible balance.
Cardinal Health Phar maceutical Distribution customers; For Medicare Part B, PTAN is required. Pharmacist NPI is required for clinical service billing.
“Rechelle has been an integral part of helping us manage our medical Part B billing. She made things easier to understand and helped us fix our rejected claims. She makes the system work seamlessly and is very knowledgeable in all things billing. Everyone needs a Rechelle.”
Josie Phillips-Ross, PharmD, Owner, Phillips Family Pharmacy
“Cardinal Health Medical Benefit Billing has saved a tremendous amount of time, the platform is very user-friendly and ultimately increased our percent of claims paid.”
Chris L., Coborns
Cardinal Health™ Medical Benefit Billing is powered by Enliven Health.
Please contact your Cardinal Health sales representative to learn more.
When it comes to customized medications, your packaging should be as unique as your product. Our custom multi-dose branded packaging combines innovative design with unmatched functionality. And we help you every step of the way.
With extensive expertise in pharmaceutical packaging, product launches, and compliance to deliver innovative and reliable solutions.
• Innovative, eye-catching packaging to boost your brand
• Expert-designed for safety and compliance
• Easy-to-use, patient-friendly solutions
• Options include PCR boxes, airtight containers, blister packs, pouches and more
• Customizable to stand out in telehealth, direct-to-patient, compounding and independant pharmacies
• In-stock with low MOQs from USA or Direct Import
Demonstrated increase in revenue per claim–up to 5% improved reimbursement!1
Purchase smarter with our programs–up to 4% incremental COGs savings!2
Introducing Liberty Software's new pharmacy platform PharmacyOne: a unified solution for community pharmacies. This all-in-one platform provides features tailored for pharmacists, ensuring efficient pharmacy management.
