RWTA Cold Running Magazine - June '15

JUNE 2015

OFFICIAL MAGAZINE OF THE REFRIGERATED WAREHOUSE & TRANSPORT ASSOCIATION OF AUSTRALIA LTD

2015 74 RWTA th

CoR “A little knowledge is dangerous”

NATIONAL CONFERENCE AND EXHIBITION

RWTA Conference Update

Wed 26th to Fri 28th August 2015 Stamford Grand Adelaide Glenelg, South Australia

124th IARW - WFLO Convention & Expo Highlights 2015 Frank Vale Award News from GCCA Membership Update Raymond James Barry OAM COLDºRUNNING I JUNE 2015 1

Gold Alliance Partnership Agreement Renewed GSA Insurance Brokers are pleased to announce our ‘Gold Alliance’ Partnership Agreement has been re-signed for the 6th year running!

The RWTA has chosen GSA once again as the preferred supplier of Commercial and Property Insurance Products and Services.

GSA would like to offer our services to all RWTA members. We stand by our ability to deliver topquality service and can tailor a program to meet all your specialist insurance needs in the areas of: • General Insurance (e.g. Property, Business Interruption, General Liability) • Workers Compensation / WHS • Professional Risks (e.g. Professional Indemnity, Directors and Officers, Management Liability) • Financial Risks (e.g. Trade Credit, Debtor Finance and Surety Bonds) • Claims Management

“Montague formalised their commitment to GSA in mid 2013 and have found the partnership to be extremely rewarding. The commitment, professionalism and communication from all GSA staff has been fantastic.

GSA are a lot more than “generalists” offering brokerage advice. They have dedicated professionals in all areas of business that are quick to respond to all lines of communication, anticipate pitfalls and give considered and sound commercial advice relating to all insurance matters.

GSA continue to go above and beyond our expectations and even though we have had a relatively short partnership they clearly understand not just the industries we play in but also welcome the family environment, and have excelled in building relationships with all members of Montague from Family, Directors, Senior Management through to all levels of staffing.

We could not be more pleased to have joined GSA and we look forward to a long and satisfying business relationship that will ensure Montague minimise all insurance business risks now and into the future.”

Rod McQueen, CEO, Montague Group

With our technical experience in these sectors we are able to obtain the best possible results for you – no other broker is better equipped to act on your behalf.

To discuss what GSA can offer you, please contact us:

Nicole Mellick Director, Business Development

James Telford Director, General Division and Workers Compensation

Ph: Mob: Email:

Ph: Mob: Email:

GSA Insurance Brokers Pty Ltd ABN 34 084 437 196 / AFSL 238477

2 JUNE 2015 I COLDºRUNNING

02 8274 8124 0407 100 527 nicolem@gsaib.com.au

02 8274 8121 0409 844 636 jamest@gsaib.com.au

PO Box 101, Grosvenor Place NSW 1220 Tel. 02 8274 8100 / Fax 02 9252 5882

[ MESSAGE FROM EXECUTIVE OFFICER ]

Refrigerated Warehouse & Transport Association of Australia Ltd The Refrigerated Warehouse & Transport Association of Australia Ltd (RWTA) represents both the warehousing and transport sectors involved in the storage, distribution and transportation of temperature controlled products in what is known as the Australian Cold Chain.

Refrigerated Warehouse and Transport Association of Australia Ltd PO Box 5 South Melbourne VIC 3205 Phone: 03 8620 2802 Fax: 03 9645 6445 Email: info@rwta.com.au Website: www.rwta.com.au ABN 63 061 391 179 ACN 061 391 179

BOARD OF DIRECTORS EXECUTIVE Chairman Paul Fleiszig Vice Chairman Steve Parbery Immediate Past Chairman Peter Quinn Company Secretary Russell Sturzaker CORPORATE DIRECTORS Jeff Hogarth – Americold Rod McQueen – Montague Gabor Hilton – Oxford Cold Storage Phillip Whitecross – Rand Refrigerated Logistics Shane Moloughney – Swire Cold Storage STATE DIVISION DIRECTORS NSW Division – Darren Mahoney VIC Division – Greg Lucas QLD Division – David O’Brien SA Division – Bill Andary WA Division – Vacant TAS Division – Vacant ACT Division – Vacant NT Division – Vacant

STAFF Executive Officer Russell Sturzaker Administration Officer Anne Thornton COLD RUNNING Editor Russell Sturzaker Email info@rwta.com.au Production Michael De Lai Copy Deadline Next Issue 1st September for September 2015 Issue Advertising rsturzaker@rwta.com.au Individual Contributors Jack Bills - NZCSA, Mike Wood - LATUS Logistic Risk Specialists, Seth Van Bijk - Dematic, Terry Affency, Merryn York, Mark Bailey - IQPC, Megan Costello – GCCA, Russell Sturzaker – RWTA. All material appearing in Cold Running magazine is copyright.

Reproduction in whole or in part is strictly forbidden without prior written consent.

Freelance contributions and submissions are welcomed by this magazine. No responsibility is accepted for unsolicited manuscripts, photographs, etc. The opinions expressed by contributors are not necessarily those of Four Wheel Drive Victoria. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. The publisher reserves the right to omit or alter any article or advertisement. Advertisers agree to indemnify the publisher for all damages or liabilities arising from the published material.

Design & Artwork by

Telephone: 0408 431 241

2014-15 has been a year of transition for your association, and with the departure of the previous Executive Officer – David Costelloe & his wife Dianne in October ’14, our Administration Officer – Anne Thornton & I have spent a significant amount of time in updating the member database, & improving office procedures and systems. Coupled with this has been the work done assisting our State Divisions with the organisation and administration of the many events that have been run over the past few months.

In April, I attended the 124th International Association of Refrigerated Warehouses (IARW) and World Food Logistics Organization (WFLO) Convention & Expo, which was held from Wed 26th to Sat 29th April in Orlando, Florida. Being a first time attendee I found this to be a fabulous event, with an outstanding line-up of educational content being provided around the theme of “Delivering Value”, which addressed the most-pressing challenges to the cold chain industry, in the areas of business and market development; liability and risk management; operations management; and human resources.

The IARW-WFLO Convention & Expo is the world’s largest public refrigerated warehousing and logistics event and this year attracted over 700 top temperature-controlled warehousing and logistics professionals from around the world with the Expo a major networking and gathering place throughout the event as 115 companies displayed their products and services. This year’s event saw the inaugural presentation of the Next Gen Award (modelled on our own Frank Vale Award) and in which 2014 Frank Vale Award Winner Jeffery Tusa took part (See our story on Page 8).

From Left to Right Russell Sturzaker – Executive Officer RWTA, Jeffrey Tusa – Project Manager, Polar Fresh Cold Chain Services and Jeff Hogarth – Americold (Senior Vice President Asia Pacific)

Our 74th RWTA National Conference and Expo at the Stamford Grande, Adelaide from Wed 26th to Fri 28th August is fast approaching so we suggest you get you bookings in soon, as the Early Bird Discount closes on Friday 27th July. We currently have fifteen (15) Exhibitors, and ten (10) Sponsors signed up to support us at our event. Based on recommendations from the survey conducted of attendees and exhibitors after last year’s conference, we have made a number of changes to the format and content of this year’s event. Commencing with a “Vegas Themed” Welcome Event on the opening Wednesday Night, followed on Thursday night by a Networking Dinner at the Adelaide Oval with a past member of the Australian Cricket Team as a surprise guest speaker. Add to this changes to the daily event program with Multiple Topic Focus Sessions, a line-up of great Guest Speakers, a sensational Partners Program, and of course our Gala Dinner and Awards presentations on the Friday Night, this year’s event is going to be one not to miss!!

Delegate Registration, along with Exhibitor and Sponsorship Prospectuses are available on the Conference website at www.rwtaconference.com.au So don’t delay, join other industry leaders attending the 74th RWTA National Conference and Expo... Book NOW!!

In this issue 3 4 - 9 6 - 10 11 12 - 15

16 - 17 18 19 20 - 23 24 - 27 28 - 29 30 - 33

Message from Executive Officer Conferences 124th IARW-WFLO Conference Highlights NZ Cold Storage Associaiton Feature Article: CoR “A Little Knowledge is Dangeous” Awards: 2015 Frank Vale Award Other Articles International News Member News News from GCCA Deregulation in QLD: Responding to a changing environment Membership, Coming Events & Contact List

COLDºRUNNING I JUNE 2015 3

[ CONFERENCES ]

2015 74th RWTA

NATIONAL CONFERENCE AND EXHIBITION Wed 26th to Fri 28th August 2015 Stamford Grand Adelaide Glenelg, South Australia

Conference Program is now available detailing Speaker, Partner Programs and Social Events.

Exhibitor and Sponsorship Packages are now available online at the conference website along with Delegate and Partner Registration.

Glenelg is the perfect location for delegates and their partners to make a holiday out of their time in South Australia, including the wineries of the Adelaide Hills, Barossa, Clare Valley and Limestone Coast and numerous other attractions close by.

Early Bird Special closes on Monday 27th July, so don’t miss out... BOOK NOW! Exhibitors and sponsors are encouraged to contact the Executive Officer – Russell Sturzaker at rsturzaker@rwta.com.au to discuss your involvement at this exciting conference and exhibition.

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For more informaton or for bookings, Please contact Russell Sturzaker Phone: (03) 8620 2802 rsturzaker@rwta.com.au

[ CONFERENCES ]

74th RWTA NATIONAL CONFERENCE AND EXHIBITION The 2015 RWTA National Conference and Exhibition will be held at the Stamford Grand Adelaide, South Australia from Wed 26th to Fri 28th August 2015.

short 25 minute trip, by tram departing Moseley Square, the centre of Glenelg takes you to Victoria Square in the heart of Adelaide.

Just a short flight from all states in Australia, Adelaide is the “perfect host city” and is “ready to be uncorked”... says Lonely Planet which named the South Australian capital as one of the top 10 must visit cities for 2015.

Stamford Grand Adelaide Glenelg Hotel is one of the best luxury accommodations in Glenelg Adelaide.

Located on one of Adelaide’s premier beachside resorts of Glenelg, the Stamford Grand provides you with in an absolute beachfront location with all the facilities and services you expect from a Stamford Hotel. The Stamford Grand Adelaide Hotel is an ideal base for you to discover all that Glenelg and Adelaide has to offer.

The city centre is surrounded by parklands and is a blend of historic buildings, wide streets, parklands, cafes and restaurants. Adelaide is easy to get around with rolling hills to the east and beaches to the west.

Conference Location: Glenelg Located only 10 kilometres from the heart of Adelaide City, Glenelg is a charming seaside resort set on the long sandy white shores of Holdfast Bay. Glenelg is the site of South Australia’s original mainland settlement in 1836, and is Adelaide’s most popular coastal region.

Glenelg has a perfect Mediterranean climate characterized by warm dry summers and cool mild winters.

Summer temperatures average around 27 degrees Celsius and winter months around 15 degrees Celsius. Just a

Conference Venue – Stamford Grand Glenelg

Stamford Grand Features • 220 luxury rooms, including 29 suites with beautiful ocean or Adelaide Hills views • 12 function rooms available for small meetings to large conventions featuring balconies with ocean and city views • Grand Ballroom offering seating capacity up to 500 people • Fully equipped gymnasium and pool, spa and sauna • A la carte dining and stunning panoramic views at

The Promenade Restaurant • The Grand Bar with its polished floors, spacious bar and ocean • Horizons Cocktail Lounge is the ideal spot to chill out with friends and a cocktail.

Conference Details Conference Program Details will be released shortly detailing Speakers, Exhibition Packages, Partner Program, Social Events, Golf and Sponsorship Opportunities Delegate and Partner Registration will again be available online in early 2015.

Glenelg is the perfect location for delegates and their partners to make a holiday out of their time in South Australia, including the wineries of the Adelaide Hills, Barossa, Clare Valley and Limestone Coast and numerous other attractions close by...

Early Bird Special closes on Monday 27th July, so don’t miss out... BOOK NOW! as the place to be in August 2015 will be the STAMFORD GRAND ADELAIDE, GLENELG SA. Exhibitors and sponsors are encouraged to contact the Executive Officer – Russell Sturzaker at rsturzaker@rwta.com.au to discuss your involvement at this exciting conference and exhibition.

COLDºRUNNING I JUNE 2015 5

[ CONFERENCES ]

HIGH The annual IARW-WFLO Convention & Expo is the largest event in the world dedicated to the temperaturecontrolled warehousing and logistics industry. Over 400 senior level executives representing cold storage warehousing and the suppliers who provide products and services for the industry attended the Convention for the high quality educational content and world-class networking.

LIGHTS

The Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando were two amazing properties playing host to the 2015 Convention. Located right next to each other with shared meeting space, each property offered a unique experience during our stay. Rooms were available at both properties for attendees to choose from, with the Disney Theme Parks just minutes away this was a destination for the whole family.

List of Australian Attendees: • Russell Sturzaker – RWTA (Executive Officer) • Bill Andary – Auscold Logistics (Managing Director) • Rod McQueen – Montague Cold Storage

(Chief Executive Officer)

• Chris Cartwright – Montague Cold Storage (Business Manager) • Jeff Hogarth – Americold (Senior Vice President Asia Pacific) • Jeffrey Tusa – Polar Fresh Cold Chain Services (Shift Manager – Outbound)

Third from left, Jeff Hogarth – Americold (Senior Vice President Asia Pacific & RWTA Board Member) and 4th from left, Bill Andary – Auscold Logistics (Managing Director & RWTA Board Member).

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• Mark Dawson – Microlistics (Managing Director) • Sam Dawson – Microlistics (Business Development Manager)

[ CONFERENCES ] Attending the Conference as the Executive Officer of the Association, and therefore representing the RWTA I was invited to attend numerous IARW/ WFLO Board of Directors and Board of Governor’s Board Meetings where I was made extremely welcome by all of the directors in attendance, while also having the opportunity to address these boards about the current position of the Cold Chain Industry in Australia. was our chance to meet and greet association leadership and staff. The IARW has been the association for the public refrigerated warehousing industry since 1891 and Saturday 25th April we learnt about how WFLO science and research can help our business.

1:00-3:00 pm IARW Board of Directors’ Meeting The meetings that I had the privilege to attend were:

3:30-5:30 pm

WFLO Board of Governors’ Meeting

6:30–7:45 pm

IARW-WFLO Chairmen’s Reception

Sunday 26th April 10:00–11:45am IARW-WFLO Joint Board Meeting

(GCCA State of the Association) Noon-1:00 pm IARW-WFLO Joint Board & SAC Lunch

Monday 27th April Global Futurist - Keynote Speaker at 124th IARW-WFLO Convention & Expo

Scientist’s Speak Quick-Fire Roundtables with WFLO Scientists Following the success of the Speed Dating with the Scientists roundtable sessions in 2014, the traditional Scientists Speak Sessions introduced a new format at this year’s Convention. They consisted of four 20-minute presentations, and 70 minutes of roundtable discussions with WFLO Scientific Advisory Council members at the helm. Attendees had the opportunity to visit three tables to share tools, ideas and experiences during the 15-minute speed sessions. Table topics included food process engineering, agriculture economics, meat products, post-harvest technology of perishable foods, supply chain logistics and more. Scientists Speak Sessions took place on Sunday April 26, from 1:30-4 p.m.

First Timer/ New Member Welcome Reception

First time attendees and new members were invited for refreshments in this intimate, outdoor reception. This

Jack Uldrich, renowned global futurist, speaker, and author of 11 books, was the keynote speaker at the convention. Uldrich presented a keynote entitled, “Foresight is 20/20,” at the Opening General Session on Monday, April 27.

His keynote address explored what the world of 2020 might like look like, and how cold storage companies and their leaders, can respond to the inevitable business changes that will occur.

Solving Risk Management Issues with Convention Focus Sessions The IARW-WFLO Convention & Expo featured sixteen Focus Sessions, and at this year’s Convention these fell into the Liability & Risk Management track. These sessions included topics on cargo claims; the ins and outs of theft, fraud and terrorism; avoiding or minimizing customer claims; an update on electrical safety; and the always popular regulatory and legislative update by Lowell Randel, Vice President of Government and Legal Affairs – GCCA. A panel of representatives from member companies MTC Logistics, RLS Logistics and Americold Logistics discussed the implementation of BRC and SQF, including challenges, successes and advice for others, and Nickole Winnett from Jackson Lewis P.C. provided an overview of OSHA’s inspection procedures related to their PSM National Emphasis Program. The Focus Sessions took place on Monday 27the April, with four time-slotted rounds of four sessions each, giving delegates the option of picking which topics they wanted to hear and attend.

COLDºRUNNING I JUNE 2015 7

[ CONFERENCES ] EPCOT American Adventure Rotunda Extravaganza

On Monday night there was a fabulous event organised, a true extravaganza hosted by the International Association for Cold Storage Construciton (IACSC). Overlooking the World Showcase Lagoon, at Disneyworld’s Famous EPCOT Centre we attended the American Adventure Rotunda which played host to this year’s party. Featuring a soaring domed ceiling and imposing white columns, this venue boasts some of the finest Georgian architecture in the US. Delegates spent time catching up with old and new friends alike, as they enjoyed cocktails, hors d’oeuvres, food stations, as well as dessert and coffee.

The event was timed to end with the most incredible grand finale anywhere, as we proceeded outside to the World Showcase Lagoon where the fiery glow of torches, skypiercing lasers and thunderous fireworks transformed the night sky into a kaleidoscope of color.

Mon 27th, Tue 28th and Wed 29th April Expo

over the conference, with Breakfast Morning Tea, Lunch and Afternoon Tea being served in the expo hall right in the midst of the exhibitors.

In the Expo Hall (From Left to Right) Russell Sturzaker – Executive Officer RWTA, Sam Dawson Business Development Manager – Microlistics, Mark Dawson – Managing Director Microlistics

The WFLO Learning Lounge (GCCA Next Gen Award) At this year’s WFLO Learning Lounge the spotlight was put on young industry professionals. The Lounge featured dynamic, future cold chain industry leaders from all over the world, sharing insights on attracting and retaining young professionals to the industry.

The GCCA NextGen Award, (modelled on the Frank Vale Award) was established to annually acknowledge talented young people within the cold chain industry, who have demonstrated to their employers that they have the potential to make a positive contribution to the developement of the industry and become future leaders. A panel of industry leaders interviewed each candidate on Sunday, where the interview provided judges with one-on-one time with each candidate to get to know him better through a series of questions about the candidate’s education, employment, and knowledge level of the industry, track record of excellence, communication skills, and leadership skills. The candidates then delivered a 5-minute presentation to the IARW-WFLO Convention attendees at the Second General Session on Tuesday, while at the same time being assessed by another independent judging panel.

Sitting as a delegate, and only hearing the presentations made to the delegates in the conference hall it was very difficult to separate the three finalists, as they all presented confidently to their audience, with our own Jeffrey Tusa more than holding his own against the other two international nominees.

Presentations were made by: Australian Nominee: Jeffrey Tusa – Project Manager, Polar Fresh Cold Chain Services | 2014 Frank Vale Award Winner

The expo hall was busy each day with hundreds of exhibitors representing their companies in excellent conditions. The Expo hall was centrally located between the two hotels and was the main focus during the refreshment breaks held 8 JUNE 2015 I COLDºRUNNING

Jeffrey Tusa (Australia)

[ CONFERENCES ] South African Nominee: Ivan Sutic – Financial Director, Chilleweni Cold Storage | 2014 Peter Worthington-Smith Award Winner

for organizing the roundtrip airfares, ground travel, and accommodation. These costs are then reimbursed by GCCA to the extent of $2,500. GCCA also cover the registration fees to attend the global event of the candidate’s choosing.

Tuesday 28th April Facility Tour – Kingspan Deland Plant

Ivan Sutic (South Africa)

US Nominee: Joey Williams - Warehouse Manager, Nordic Logistics & Warehousing | Don Schlimme Future Leader Award – North America A plant tour of the Deland Kingspan plant was also held, with the tour featuring the cold storage and IRW sectors of the plant.

Joey Williams (North America)

Announcement of Award Winner Following the combining of the interview scores with their presentation scores, a decision was made and the winner of the GCCA Next Gen Award for 2015 was announced as Joey Williams - Warehouse Manager, Nordic Logistics & Warehousing and winner of the 2014 Don Schlimme Future Leader Award – North America, Joey was presented with his award by Frank Plant – 2014 WFLO Chairman and Tom Poe – 2014 IAWR Chairman at the conclusion of the Closing General Session on Wednesday morning.

2014 WFLO Chairman - Frank Plant (left), Joey Williams – 2015 GCCA Next Gen Award Winner (center), and 2014 IARW Chairman - Tom Poe (right)

As the 2015 GCCA NextGen Winner (Joey Williams) will have the opportunity to attend a GCCA global event in 20152016 of his choosing, with his employer being responsible

We were shown the Lab testing facilities that demonstrated Kingspan’s foam system as well as R value testing, Kingzip line, and wall panels.

Daytona International Speedway Tour

Following our tour of Kingspan’s facility we had the opportunity to visit the Daytona International Speedway.

Where we were able to cross the very ground where Cale and Donnie Yarbrough waged their infamous ‘79 Fight. Our tour of Daytona International Speedway was an experience to remember for any race fan.

COLDºRUNNING I JUNE 2015 9

[ CONFERENCES ] Annual IARW Golf Tournament The Annual IARW Golf Classic was held at the Waldorf Astoria Golf Course. Set midst the Bonnet Creek nature reserve, which Golf magazine lists as one of the most prestigious “Top Courses You Can Play”. Using the land’s natural contours as a canvas, and a fertile imagination as a palette, this meticulously designed course was created by acclaimed golf course architect Rees Jones. Visually stunning and immensely playable, this 18-hole, par 72 course is enhanced by natural elements like majestic cypress trees lining the fairways, and features a five-tee system to accommodate golfers of every calibre.

The 2016 IARW-WFLO Convention

When is the IARW-WFLO Convention?

The 2016 IARW-WFLO Convention will be held April 16-20 in Las Vegas, Nevada.

Where is the IARW-WFLO Convention?

The IARW-WFLO Convention is always held in interesting, five-star locations with plenty of relaxing and fun activities to enjoy when not in meetings.

125th IARW-WFO Convention & Expo The Cosmopolitan Hotel - Las Vegas April 9 - 13, 2016 The Waldorf Astoria Golf Club measures an impressive 7,108 yards from the Professional Tees and maintains a course rating of 74.6 and slope of 139.

Wednesday 29th April Workforce Economist – Jim Gillula 2nd Keynote Speaker Jim Gillula, Title, IHS, was the second keynote speaker of the conference, who presented on the macroeconomic business impact of workforce and labour trends. As our industry sees a huge shift in the workforce in regards to the Baby Boomer generation retiring, and Millennials accounting for a growing percentage of the workforce, understanding data trends around workforce economics will be a key component in making business decisions over the coming years.

Paul Mecurio, Comedian, Speaker, & Writer for “The Daily Show” Paul Mecurio, an Emmy and Peabody Award-winning comedian, delivered the keynote address during the Closing General Session on Wednesday, April 29.

Mecurio is famous for leaving a career as a Wall Street mergers-and-acquisitions lawyer and investment banker to pursue comedy fulltime with the encouragement of Jay Leno, who had hired him to write jokes for “The Tonight Show” while he worked in the financial world.

The room rate has already been negotiated with the hotel and it will be $189USD plus 12% tax (so $211USD).

The registration fee for Warehouse Member is $995USD and includes all General Sessions, the Learning Lounge, Focus Sessions, Scientists Speak, the Sunday Welcome Reception, Monday Lunch, the Monday Night Reception, breakfast (Monday, Tuesday and Wednesday), Wednesday afternoon Pool Party, and coffee breaks. All spouses/guest who attend and want to participate have a fee of $410 and that includes: the Sunday Night Welcome Reception, Monday Night Reception, and Wednesday afternoon Pool Party.

The extra activities are the Golf Tournament ($215USD).

This is an estimate as we haven’t sorted the golf course.

And the Spouse/Guest Activities like cooking classes or how to be a card dealer or something fun like that!

Approx. $100usd.

How can I register to attend?

Registration is not open yet. For inquiries about registration, please contact IARW staff at email@gcca. org or +1 703 373 4300.

What happens at the IARW-WFLO Convention & Expo?

The IARW-WFLO Convention is held Sunday through Wednesday. The conference includes a variety of activities including: Educational Program – Focus Sessions; Keynote Presentations; Scientists Speak; WFLO Learning Lounge Networking Events – Welcome Café; Business Lounge; Receptions; Happy Hour IARW Golf Tournament Tours and Spouse/Guest Activities Stay tuned for more information on our next IARW-WFLO Convention!

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[ CONFERENCES ]

NZ Cold Storage Association

NATIONAL CONFERENCE AND EXHIBITION

9th August - 11th August 2015 Rydges Hotel & Conference Centre Latimer Square, Christchurch

2015

The Conference Programme will be released over the next few months detailing Speakers, Partner Programme, Social Events, Golf, Ten Pin Bowling activities, and Sponsorship Opportunities.

Christchurch is the perfect location for you to add a few days onto your trip and make a holiday out of your time while you enjoy some of the many attractions available to you such as: The Wineries, Orana Wildlife Park, Antartic Centre, Canterbury Museum, Casino, Christchurch Gondola, Tannery Shopping Complex and lots more….

The 4.5-star hotel has undergone a complete rebuild so that you will experience top-of-the-line features and amenities.The luxury hotel accommodation in Christchurch overlooks scenic Latimer Square. Free, unlimited WIFI is available throughout all guest rooms, public areas and conference spaces.

So make sure you put these dates in your diary.

Exhibitors and sponsors should contact Jack Bills to discuss your involvement in what is going to be an exciting and worthwhile conference.

For more information or for bookings please contact:

Jack Bills NZ Cold Storage Association Ph 07 579 9915 Mobile 027 235 8636 nzcoldstorage@xtra.co.nz

REPRESENTING NEW ZEALAND COLD STORAGE & LOGISTICS BUSINESSES COLDºRUNNING I JUNE 2015 11

CoR [ FEATURE ARTICLE ]

“A Little Knowledge is Dangerous”!

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[ FEATURE ARTICLE ]

H

ave you ever heard the term ‘A little knowledge is a dangerous thing”? The phrase is widely used in many areas of life and business and describes where things go wrong when there is insufficient knowledge to get them right but of course CoR is exempt from this!! Not at all, CoR is right in the thick of it. A couple of weeks ago I was talking to a CEO of a major company that provided transport as well as warehousing operations. During our discussion, he was very comfortable that his business and people in it were 100% under control and all was well with CoR. Although I must have pricked a nerve somewhere, as when he left the meeting he went to his operations area and just did a very quick check on pallet weights going onto a truck. He was assured that all the pallets weighed the same and were well within the total gross mass of the vehicle.

He pushed harder and said “Yes but what is the actual weight?” his transport manager reluctantly to weigh some pallets.

Hmmm surprise surprise, the actual weight of the pallet and the numbers of pallets would have made the vehicle nearly 3 tonnes over weight. The main reason given for not weighing the pallets – “we have never weighed these pallets and besides its only going round the corner” The CEO is now investigating all of the CoR practices as he prefers to play golf rather than serve a community service order on the potential of a CoR prosecution.

So how much do people know about CoR and who has it in place? We recently ran a detailed Risk Profiling survey of suppliers both transport suppliers and goods suppliers, effectively the Consignors and Transport operators. The statistics were very interesting, we asked 300 companies to participate and 205 agreed to do so; Summary of respondents

Number Percentage

Total Companies Surveyed

205 100.0%

Companies with complete responses

138 67.3%

Companies with only incomplete responses

21 10.2%

Ones with no responses

46 22.4%

If we take the figures we could assume that 32.6% of the companies did not have any idea on CoR. The Risk Profiling then delved deeper, we examined those companies that had a completed response to the survey with the following results.

Summary of respondents Total Companies with complete responses

Number Percentage 138 100.0%

Companies Achieving a high level of compliance

0

Companies Achieving a borderline level of compliance

18

Companies non-compliant

120 87%

0%

come up with a system that had many holes in it and misconceptions and misinterpretation of the legislation and regulation. Often, a person within the organisation that had some knowledge of transport was given a “shoe string” budget or in some cases a massive budget, to keep the directors out of jail. When we interviewed these people face to face they were confident they had a robust CoR system in place, and would stake the MD’s ability to handle a jail term on it. However, after more research with these people they soon realised their CoR system was about as suitable as using a colander as a boat!

This has become evident in recent months where companies are getting fined despite having a CoR system in place.

Lessons learned: Directors & Corporate managers, should not rely on a the word of an internal person trying to establish a CoR system, get your system independently checked to make sure it really complies.

Remember as corporate managers you are ultimately & personally liable for your companies operation!

Knowledge & Capability Following on from above, why don’t the people we entrust with CoR know how to achieve a suitable and legal result? When audits are conducted many people have qualifications around CoR and logistics in general.

The question is do they have the necessary capability? Bear in mind that the transport industry section is one of the lowest industry specific educated sectors within Australia.

Certificate versus Knowledge

13%

Drawing a conclusion from that is that only 13% of companies are compliant at all to CoR. Not to leave it there, we investigated those that had not responded or had incomplete responses. The primary reason for an incomplete response was; “we just filled in what we knew the rest we left”. The primary response from those that failed to respond was: “CoR is nothing to do with us we are only a manufacture”.

So what of the 120 companies that a complete response and still failed to make the grade. In the main they had used a little internal knowledge with some internet research and

I was recently in our offices in Asia and had a meeting with a prominent manufacturer and we were discussing Knowledge and Skills. During the discussion I offered him an option to get all he staff & workers certificates for what they do. At this point I got a surprising response, he said “I am not interested in certificates” I was taken aback and for a while dumbstruck, I eventually responded “but education has always been held in high regard in this part of the world, why not the certificate?” His response was that I offered “certificates in my initial statement, not education” We explored the situation further. His comments were as equally surprising, he said in Australia the certificate, diploma or degree, means everything and we totally focus on the “Certificate” as the Continued over page COLDºRUNNING I JUNE 2015 13

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[ FEATURE ARTICLE ]

CoR

“A Little Knowledge is Dangerous”! be all and end all. He went on to say, that in reality the certificate is worthless and is there only as a summary and confirmation of what skills and knowledge a person has achieved.

Although, stunned, I tend to agree with him we have seen so many sites that rely on the certificates from a training program.

So what impact does this have on CoR? We recently conducted an audit on behalf of a major company and one of the requirements was to audit a sample of their suppliers to ensure they were also complying. We arrived at the supplier’s site a little ahead of schedule and as such were ask to wait as the contact was tied up in a previous meeting. As we waited in reception reading the material on the walls, we noticed the receptionist completing the CoR & Site Induction Program for the client who had engaged us.

We were impressed as even the receptionist was doing the induction.

After a while, we witnessed driver after driver entering the office and collect their CoR induction certificate and their drivers licence from the receptionist.

A bit of careful questioning revealed that it was normal practice for the receptionist to complete the CoR & Site induction for the drivers “as it was quicker and more efficient!”

Ask yourself, do those drivers really know what they are doing, will they be legal under CoR, will they know what the safety requirements are of the site they were to work in? Obviously

not, as they have never even seen the induction program. But yet they have a “Certificate!” At this point the drivers fulfilled the requirements of our client and had a certificate that said they knew the safety requirements of the task and technically get a 100% score.

Let’s go a bit further, and say the driver had an incident which was caused by a road law breach and some one was killed. Under a coronial investigation, the investigator would look at the primary client and ask “were people trained before completing this task?” the honest answer is yes.

The investigator would then review the transport operator’s procedures, and look for training records, which they would find. They would then look further and would discover how the training was really done. At that point the Company could be deemed as culpable due to the fraudulent training.

The company and its staff would also be culpable for fraudulent training. But of course in their defence they would say “But they had a certificate!” true but basically worthless!

Remember the legislation is about REAL skills and knowledge not a bit of paper from a fool’s paradise. If you are going to spend money on training, then get your money’s worth not just a bit of paper.

The legislation requires you to take “Reasonable Steps” to predict and prevent a road law breach or accident.

Taking short cuts within the knowledge sector of your business would be clearly seen as being negligent

Caveat Emptor: The CoR Bill does not state whether the training is certified or not, it just states people need to be trained to a suitable skill and knowledge level. Investigate who the training will be conducted by and do they have the knowledge in the area they are training or are they reading someone else’s material.

Training is about skill enhancement and expansion not about bestowing a certificate. We are seeing company’s offering training in CoR that have zero background in transport and logistics.

They have acquired a package from somewhere and are delivering it. Regardless of their skills and knowledge in training do they have technical knowledge of the logistics industry and can they answer the curly questions form those that have worked in it for years?

For more details contact management@latus.com.au or call 1300 008 386 INFLUENCE=CONTROL =RESPONSIBILITY=LIABILITY Doing nothing is not an option!

Visit www.latus.edu.au for live chat with one of our staff

Mike Wood Managing Director – LATUS Logistics Risk Specialists COLDºRUNNING I JUNE 2015 15

[ AWARDS ]

2015 Frank Vale Award Recognising Young People in the Australian Cold Chain Industry The Frank Vale Award has been awarded annually since 1993 to acknowledge talented young people within the industry, who have demonstrated to their employers that they have the potential to become future leaders, and make a positive contribution to the development of the Australian Cold Chain Industry.

REWARDS FOR PARTICIPATING IN THE AWARD

Participation in the Frank Vale Award is a rewarding process regardless of whether you win the award. State Finalists and their partners travel as special guests of the RWTA to attend

the Annual RWTA Conference and Exhibition, with the travel expenses, conference registration, accommodation and meal expenses of the State Finalist’s and their partners being met by the RWTA. Attending the RWTA Conference and Exhibition provides State Finalists with an outstanding opportunity to broaden their knowledge and understanding of the Australian Cold Chain Industry, along with the opportunity to meet many of the key players. Past finalists agree that this experience has been invaluable.

2015 AWARD NOMINATIONS

Nominations opened for the 2015 Frank Vale Award on Tuesday 17th February, with nominations being forwarded to the respective RWTA State Division Chairman prior to the

close of entries on Friday 1st May 2015.

This year saw nine (9) entries received: Four (4) from Queensland, two from Americold and two from Polar Fresh, Three (3) from Victoria – one from Americold and two from Polar Fresh Two (2) from New South Wales – one from Polar Fresh and one from S&D Logistics.

Once these applications were received, the individual State Divisions formed their judging panel, and conducted interviews with each of their respective State nominees. Candidates were assessed against two elements, Application and Interview, with Conference Presentation being judged following the State Nominees presentation to be held at the 2015 Conference in Adelaide.

The individual State Selection Panels would like to congradulate those who applied this year for the particularly high caliber of applications received and the professional manner in which the nominees conducted themselves during their respective State preselection interviews. For those who were not successful we wish you the very best for your future in the Cold Chain Industry.

There can of course only be one winner per state, so we wish to congratulate the following nominees who have been selected as the Frank Vale Award Nominee for their respective State.

Pictured at this years 124th IARW-WFLO Convention & Expo, GCCA Next Gen Award in Olanda, Florida USA. Russell Sturzaker – RWTA (Executive Officer), Australian Nominee: Jeffrey Tusa – Project Manager, Polar Fresh Cold Chain Services | 2014 Frank Vale Award Winner, Jeff Hogarth – Americold (Senior Vice President Asia Pacific) 16 JUNE 2015 I COLDºRUNNING

[ AWARDS ] Melissa, Stacey and Dane will join 2014 Frank Vale Award Winner - Jeffrey Tusa from Polar Fresh to present to delegates at the 74th RWTA National Conference at the Stamford Grand Adelaide (Glenelg) South Australia.

New South Wales State Finalist – Melissa Hunt – S&D Cold Logistics Pty Ltd

Victorian State Finalist Stacey Lamb from Americold

Queensland State Finalist Dane Stowers from Americold

Comment from Melissa:

Comment from Stacey:

Comment from Dane:

“I have been working within S&D Cold Logistics across the full spectrum of activities that our business undertakes for the past seven years. I have an extensive knowledge of every facet of the business and deal with the operations, marketing, customer service and business development of the business on a daily basis.”

“From the dealing with the day to day operational HR issues, to the strategic implementation of HR Projects and keeping abreast of the constant changing industrial relations environment, I am certainly kept very busy. In the past 5 years there have been many changes within Americold, from company takeovers, change of management and operational structures (which brings with it a new set of objectives and focus), negotiation of enterprise agreements, and gaining new business.”

“Americold has provided me with a platform to further myself in the industry both through experience and education. I have been fortunate to adapt to various leadership roles throughout the business. My exposure to manage, negotiate and implement my ideas to our major clients has motivated me personally as part of a team to cultivate and build strong client relationships.”

Final judging will follow the three State Nominee’s presentations, with the 2015 Frank Vale Winner being announced at the Conference Gala Dinner on Friday 28th August 2015.

The 2015 Frank Vale Award Winner will receive a $5,000 travel prize (Sponsered by Retracom Contracton) to attend the Global Cold Chain Alliance (IARW/WFLO) 125th Convention & Expo to be held at the Cosmopolitan Las Vegas, Nevada USA from 9th to 13th April 2016.

The Frank Vale Award Travel Prize is generously sponsored by…

COLDºRUNNING I JUNE 2015 17

[ OTHER ARTICLES ]

The Voice of Reason: Hands Free in Cold Storage Australian 3PLs and the food retail businesses they supply are all too aware of the need to ensure in-store stock levels are maintained. However, it is not uncommon to come across an empty shelf or freezer in a supermarket. At times, this can be linked to unsupplied stock due to warehouse discrepancies and challenges presented while delivering goods through the cold supply chain.

Perishable food products must be transported and stored at chilled temperatures to ensure they meet government food standards. Within medical environments, chemicals and pharmaceutical drugs must be stored and transported within specific temperature settings to maintain quality. Therefore an unbroken cold chain, meaning an uninterrupted series of storage and distribution activities maintained at a given temperature range, is of paramount importance to many industries across Australia.

Importantly, and what some Australian 3PLs and the retailers they work with are still not fully appreciating, is that just as coats, hats and gloves are essential for workers to function in cold storage areas; it is vital that the technology being used in these challenging materials handling environments is fit for purpose and supports workers throughout the order fulfilment process.

Standard retail-grade devices don’t perform at adequate levels when confronted with cold storage situations.

LCD screens can freeze up, barcode readers will not function if frost or condensation covers their optical ports, and mobile computing batteries won’t release energy when temperatures drop below certain levels. These challenges contribute to situations whereby distribution centre (DC) pickers may resort to manual data entry - which severely reduces productivity and increases error rates – just to ensure that product tracking is occurring.

18 JUNE 2015 I COLDºRUNNING

The cold, hard facts Operating in cold storage environments requires technologies that offer workers the freedom of movement needed to complete their tasks efficiently in challenging situations. Voice picking technology is ideally suited to cold storage settings because it offers a hands-free, eyes-free, rugged design for increased productivity in cold operating environments.

Many warehouses have learnt the hard way that using paper-based picking and some hand-held computer or scanning technologies can lead to inefficiencies and inaccuracies in the cold chain picking process. This is due to the specific challenges faced in common product sorting and picking tasks due to both low temperatures and the protective clothing workers are required to wear in such settings.

When using paper-based systems in a cold storage setting, workers often find that even straightforward activities like writing on a piece of paper is very awkward and slow, if not nearly impossible, given they are often required to wear bulky gloves and clothing to protect themselves from the cold conditions. This means that pickers either have to remove their gloves when writing on order forms or try to complete vital product delivery forms without a proper grip on a pen, which can lead to incomprehensible writing and result in goods being shipped to the wrong customers.

With Voice technology, workers have both hands free to make the picks. Since they are not looking down with Voice, they can also continue to move while receiving instructions. They do not have to stop their walking or driving to read from paper or a screen improving their operational efficiency.

While there are a number of handheld scanner and mobile devices designed to withstand cold temperature operating environments, these are not without their operational challenges for warehouse workers. Keying vital product and delivery information into a mobile computer

wearing gloves, even if they are larger keyed devices, is an enormous challenge – along with the fact that the worker constantly has to shift their line of vision between the mobile device in their hand and the product they are looking for.

The Voice terminal is typically worn comfortably under an operator’s coat. The Voice system also has noise-cancelling features that filter out high levels of noise from the fans and compressors blowing in cold temperature buildings. As a result, workers are comfortable and extremely productive.

A cool change Pickers are usually not solely confined to cold environments and their job often requires them to roam in and out of refrigerated environments. This worker, if equipped with a mobile computer, would need a specialised solution (i.e. a mobile computer equipped with big buttons for use with gloves) which could potentially make things difficult back on the warehouse floor. And the dramatic swings in temperatures these workers experience as they move from the warehouse to the cold storage environment can lead to standard retail grade scanners and mobile devices seizing up.

Alternatively, a Voice solution which is specifically built to operate in cold storage environments can be used across all warehouse functions by simply capturing lot or serial information, therefore eliminating the need to have separate solutions for different areas of the warehouse. Additionally, Voice systems overcome the need for specialty attributes, such as larger buttons, on hand-held computers.

In a difficult working environment, it is essential that cold storage operators have the best tools for the job. Voice solutions improve worker productivity in cold storage environments – improving traceability, enhancing order accuracy and speeding up shipping times – while also being adaptable and applicable to other warehouse situations.

Author: Seth Van Dijk, Sales Manager ANZ, Dematic

[ INTERNATIONAL

NEWS ]

Diageo Australia Wins Smart Award for Excellence in Manufacturing Supply Chains Diageo Australia has been awarded the 2015 Smart Award for Excellence in Manufacturing Supply Chains for its new distribution centre (DC) in Huntingwood, Sydney.

The DC, which sits alongside Diageo Australia’s primary manufacturing site in Huntingwood, has the capacity to store 26,000 pallets of Diageo’s world famous products.

Diageo manufactures and supplies liquor to retailers and suppliers including Woolworths and Coles.

Its new ‘One Touch’ supply chain has delivered efficiencies that have enabled Diageo to bring distribution back in-house rather than having to outsource to third party logistics providers.

The new ‘One Touch’ supply chain involved building a new DC in Huntingwood, which consolidated Diageo’s two Sydney facilities into one. The new DC features a Dematic ColbyRACK custom designed 31 metre high-bay storage system.

The six-aisle, double-deep, storage system provides capacity for 26,000 pallets, more than doubling the DC’s capacity from 10,000 pallets.

Australian manufacturing operations local.”

David Rubie, Dematic’s Manager of Industry Logistics said Dematic was proud to have been involved in the development and delivery of Diageo’s award-winning ‘One Touch’ supply chain and new DC. For further information about Dematic please visit www.dematic.com.au You can also view a video of the Diageo DC ‘one-touch’ supply chain strategy at https://youtu.be/fEEptEdYt4k About Diageo Diageo is a global leader in beverage alcohol with an outstanding collection of brands across spirits, beer and wine categories. These brands include Johnnie Walker, Crown Royal, JεB, Buchanan’s and Windsor whiskies,

Smirnoff, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness.

Diageo is a global company, and our products are sold in more than 180 countries around the world. The company is listed on both the London Stock Exchange (DGE) and the New York Stock Exchange (DEO). For more information about Diageo, our people, our brands, and performance, visit us at www.diageo.com. Visit Diageo’s global responsible drinking resource, www.DRINKiQ.com, for information, initiatives, and ways to share best practice.

In Australia, Diageo is a contributor to DrinkWise, an independent, not-for-profit organisation focused on promoting change towards a healthier and safer drinking culture in Australia. Visit www.drinkwise. org.au for more information and the facts about alcohol. Celebrating life, every day, everywhere.

The new warehouse is serviced by six Dematic RapidStore cranes, capable of handling around 110 pallet movements per hour. A key benefit of the new system is its ability to immediately transfer stock from production straight into storage for order readiness.

“Over the past few years, there has been a general trend among retailers and liquor distributors to reduce the level of stock they are holding and to expect ‘just-in-time’ deliveries,” said Joe Russo, Supply Director, Diageo Australia. “It was therefore critical for Diageo to upgrade our supply chain to ensure we were capable of meeting our customers’ needs.”

“The $21.5 million investment in this project also reflects Diageo’s commitment to keeping our COLDºRUNNING I JUNE 2015 19

[ MEMBER NEWS ]

Dematic Introduces Multishuttle Automated Meat Buffer Storage & Despatch Processing Solution Dematic, a supplier of logistics systems for the factory, warehouse and distribution centre, has launched a new Meat Buffer storage and handling solution for Australia’s meat processing industry.

While traditional meat shipping processes involve manual handling, increasing the potential for error and product damage, Dematic’s Meat Buffer is a high performance, accurate, safe and cost-effective automated order fulfilment and despatch processing solution.

Based on Dematic’s highly successful Multishuttle Automated Storage and Retrieval System, the Meat Buffer solution limits labour intensive manual handling, as well as offering unlimited order assembly flexibility. The solution can pick multiple SKUs concurrently within a single aisle, increasing system throughput and improving access to stock required for orders.

“Australia is the world’s largest

20 JUNE 2015 I COLDºRUNNING

exporter of red meat and livestock.

In 2014 the country produced a record figure of more than 2.5 million cwt of beef and exported to more than 100 countries.* While many Australian meat processors have invested in automating the processing of meat, a high number of distribution and despatch processes remain highly labourintensive and inefficient,” said David Rubie, Dematic’s Manager of Food & Beverage. “Dematic’s Meat Buffer solution enables local meat processors to get their products ready for export markets in the right condition and at the right time.”

Utilising Dematic’s iQ performance optimising software, the Meat Buffer solution provides full track and trace capabilities for every single carton of every individual SKU. Dematic’s Meat Buffer solution eliminates a large number of potential occupational health and safety hazards associated with the manual handling of heavy cartons weighing up to 27kg, and errors associated with incorrect picking.

The Meat Buffer solution can be designed to fit within virtually any space and can be easily scaled up with the addition of extra aisles or by increasing the height or length of the system. This provides future flexibility and reducing initial investment, and building/ leasing costs.

Another key advantage is that the solution comes pre-configured and requires little customisation, which reduces costs and means installation, start-up and return on investment (ROI) is rapid.

For more information about Dematic, visit http://www.dematic.com.au or contact Carole McCormick at carole.mccormick@dematic.com or +61 2 9486 5463.

[ MEMBER NEWS ]

Bob Chua joins Dematic Bob Chua has joined Dematic as Director of Marketing for ASEAN/ANZ. Bob will be based in Dematic’s Kuala Lumpur office where he will create and implement the company’s marketing strategy across the region.

Glen Borg, CEO of Dematic, said: “We are extremely fortunate to have Bob Chua joining the Dematic management team. Bob has extensive, high-level experience in the rapidly growing ASEAN region in both public and private enterprise and his input into developing and delivering Dematic’s strategic initiatives across the region will be invaluable.”

comprehensive range of intelligent warehouse logistics and materials handling solutions. With a global knowledge network of more than 4,000 skilled logistics professionals, Dematic is able to provide customers with a unique perspective in world-class materials handling solution design. Our commitment to solution development, combined with engineering centers and manufacturing plants in North America, Europe, and Asia Pacific, ensures Dematic has the range and capability to provide reliable, flexible, cost-effective solutions globally. Our successful track record has led to the development and

implementation of more than 5,000 integrated systems for a customer base that includes small, medium, and large companies doing business in a variety of market sectors.

Dematic generates a global business volume of approximately $1.5 billion.

To learn more please visit www.dematic.com.au.

Prior to joining Dematic, Bob was the Founder and CEO of Pulse Group plc, a digital research agency providing a full spectrum of digital market research services to market research and media industry giants.

He was also previously involved in the establishment of TNS Interactive, and Nielsen Online, leading organisations in the Marketing Services space.

Originally from Malaysia, Bob has lived and worked across Europe, US and the Asia Pacific region and holds a Bachelor of Business IT and Marketing from Griffith Business School, Australia. In 2008 Bob was the recipient of the prestigious ‘Ernst & Young Emerging Entrepreneur of the Year’ award.

For further information about Dematic please visit www.dematic.com.au About Dematic Dematic is a global engineering company that provides a

Above: Bob Chua, newly appointed Dematic Director of Marketing for ASEAN/ANZ.

COLDºRUNNING I JUNE 2015 21

[ MEMBER NEWS ]

Swire Cold Storage appoints Service and Operations Director Swire Cold Storage today announced the appointment of Andrew (Andy) Sanderson as Service and Operations Director of Swire Cold Storage, effective 6 July 2015. Andy will also serve as an Executive Director on the Swire Cold Storage board.

As Service and Operations Director, he will be responsible for all warehouse and transport operations nationally.

Andy brings nearly 30 years’ experience in logistics and has had a highly successful career working across the supply chains of manufacturers, food retailers and third-party logistics warehousing and transport operations.

His prior roles include General Manager of Fonterra, where he led logistics network transformation, Head of Distribution at Asda in the United Kingdom and General Manager of Supply Chain and National Transformation for Coles in Australia.

“Reporting to Managing Director Shane Moloughney, Andy will be positioned to drive safety and operational excellence, productivity and process efficiency, improved customer solutions and greater

employee alignment and engagement at Swire Cold Storage,” commented Swire group Chairman Geoff Cundle.

“Andy brings deep cold chain experience, international best practice and outstanding leadership.

He is also a proven leader in transformational change, team development, the implementation of complex business-wide information technology platforms, network and warehouse design, equipment selection and driving operating performance through measurement and process improvement.”

About Swire Cold Storage Swire Cold Storage is a leading Australian provider of cold-chain logistics services and supply chain solutions, offering temperaturecontrolled warehousing, refrigerated transport and distribution services to a broad range of businesses.

Operating a network of temperaturecontrolled facilities across Australia, the company sites total in excess of 75 million cubic feet, or 320,000 pallet spaces of refrigerated storage, ranging from fully automated high-rise stores to traditional manual facilities utilising advanced integrated warehouse and

transport technologies. Swire Cold Storage supports these facilities with a modern fleet of refrigerated vehicles and trailers operating under the Frigmobile brand.

Swire Cold Storage customers and partners include leading Australian and international food producers, distributors and retailers as well as export bulk commodity clients, beverage and pharmaceutical products. In order to accommodate the range of requirements and services to support varied supply chain needs, Swire Cold Storage can offer services ranging from automated blast freezing and sortation, chilled and frozen storage, cross-dock order picking, value added logistic services, consolidation and import/export management programmes and partner dedicated tailored facilities.

We are a subsidiary of John Swire and Sons Pty Ltd (www.swire.com.au), which has had a presence in Victoria for more than 150 years, having established Swire Bros. in Melbourne in 1855.

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22 JUNE 2015 I COLDºRUNNING

[ MEMBER NEWS ]

MaxiTRANS Appoints New Group General Manager of Sales and Distribution Trailer manufacturer, MaxiTRANS, has announced the appointment of Andrew McKenzie to the newly created position of Group General Manager – Sales and Distribution, effective immediately. This role will hold national responsibility for sales, distribution and marketing for each of MaxiTRANS’ trailer and rigid truck body brands.

Mr McKenzie previously held a variety of senior sales, manufacturing and engineering roles at PACCAR Australia, most recently as General Manager of Kenworth and DAF of Melbourne.

Mr McKenzie suggested that some of those improvements would come via a new Company-owned NSW Dealership which is currently being put in place.

“MaxiTRANS NSW, through its two locations in Ingleburn and Warnervale, has already been a great success,” he claimed. “Not prepared to rest on our laurels, we are already looking to further enhance our customer experience and capabilities in NSW via a number of exciting announcements over the coming months.”

Please refer to www.maxitrans.com for more information.

About the Company

brands Freighter, Maxi-CUBE, Lusty EMS, Hamelex White, AZMEB and Peki, MaxiTRANS is the leading supplier of road transport equipment for the general freight, temperature controlled freight and bulk transport market sectors.

MaxiTRANS is also a leader in trailer repair and service support to the Australasian transport industry as well as being a significant supplier of parts through retail brand, MaxiPARTS. To find out more about the MaxiTRANS Group of Companies, please visit: www.maxitrans.com

MaxiTRANS is Australia’s largest supplier of road transport trailing solutions.

Synonymous with road transport in Australia through the market leading

MaxiTRANS Managing Director, Michael Brockhoff, said that Mr McKenzie brings with him his extensive transport industry contacts and a great deal of experience in the sales and distribution of transport equipment products. “Andrew has been extremely successful in his 10-year career with PACCAR and we look forward to him applying his experience with one of the country’s leading truck manufacturers to the MaxiTRANS trailer business.”

Mr McKenzie said he will concentrate on building on MaxiTRANS’ extensive distribution network to ensure the Company continues to enhance its customer experience. “MaxiTRANS offers industry leading products through its Freighter, Maxi-CUBE, Hamelex White, Lusty EMS, AZMEB and Peki brands, coupled with a broad network of sales, service and parts locations. Those were major factors as to why I was excited to come on-board with Michael and the team,” he stated.

“My first action will be to get out on the road with our sales team to speak first hand with as many MaxiTRANS customers as possible,” Mr McKenzie continued. “I want to gain a firsthand understanding of what makes this company great and more importantly, what we can do to make it world class.”

Andrew McKenzie.jpg> Andrew McKenzie has joined MaxiTRANS, effective immediately, in the role of Group General Manager – Sales and Distribution.

COLDºRUNNING I JUNE 2015 23

[ NEWS FROM GCCA ]

GCCA Announces Recipient of New Global NextGen Award The NextGen Award is a global award that recognizes outstanding young professionals in the global cold chain industry.

The award presentation took place at the closing general session of the 124th International Association of Refrigerated Warehouses (IARW) and World Food Logistics Organization (WFLO) Convention & Expo held in Orlando, FL, April 26-30, 2015.

The finalists for the NextGen Award are recipients of industry awards that recognize exceptional achievement by young professionals in the cold chain in a specific region or country. Nominees for the 2015 NextGen Award were put forward by national refrigerated warehousing organizations to compete for the global award at the IARW-WFLO Convention & Expo.

Ivan Sutic, Financial Director at Chilleweni Cold Storage, represented South Africa as the first ever recipient of the South African Refrigerated Distribution Association’s (SARDA) Peter Worthington-Smith Award, which recognizes exceptional achievement by a young person in the South African cold chain.

Jeffrey Tusa, Project Manager, Polar Fresh Cold Chain Services was the recipient of the Refrigerated Warehouse and Transportation Association of Australia’s (RWTA) 2014 Frank Vale Award acknowledging talented young people in the Australian cold chain industry.

Representing North America was the recipient of the 2015 IARWWFLO Don Schlimme Future Leader Award recipient, Joey Williams.

“I am continuously impressed by the quality and dedication that our young professionals exhibit in this industry,” said Frank Plant, the Immediate Past Chairman of WFLO and President of San Diego Cold Storage. “This GCCA Global 24 JUNE 2015 I COLDºRUNNING

Frank Plant (left) and Tom Poe (right) present Joey Williams (center) with the 2015 GCCA Global NextGen Award.

NextGen Award celebrates young professionals from around the world and the important role they and the entire cold storage industry play in providing safe and quality food to a growing global population.”

The NextGen Award was established in 2015 in order to annually acknowledge talented young professionals who have demonstrated to their employers their potential to become future leaders and make positive contributions to the development of the industry. Among other eligibility requirements for the award, nominees had to demonstrate excellence in their work, the potential to excel further in the many facets within the industry, and possess insight into their organization’s strategic values and direction, policies and ways of working.

As part of the selection process, each nominee was interviewed and judged by a panel of industry leaders from around the world.

Candidates were judged on their knowledge level of the industry, track record of excellence, communication skills, and leadership skills. In addition, each candidate delivered a five-minute presentation to the panel of judges and the IARWWFLO Convention attendees.

“This whole process has been a tremendously rewarding experience for me”, Williams commented. “To have the opportunity to compete for the NextGen Award with other young leaders from around the world like Ivan and Jeff is amazing and I look forward to see who follows in our footsteps”.

As the winner of the GCCA Global NextGen award, Williams will receive a travel stipend of up to $2,500 to attend a GCCA or GCCA partner event anywhere in the world in 2015- 2016 and was presented with an engraved 2015 GCCA Global NextGen award.

Comprised of its Core Partners, including the International Association of Refrigerated Warehouses, the World Food Logistics Organization, the International Refrigerated Transportation Association, and the International Association for Cold Storage Construction, the Global Cold Chain Alliance (GCCA) represents all major industries engaged in temperature controlled logistics. GCCA unites partners to be innovative leaders in the temperature-controlled products industry. For more information about GCCA, visit www.gcca.org.

[ NEWS FROM GCCA ]

Announcing the Global Cold Chain Expo The Global Cold Chain Alliance (GCCA) and United Fresh Produce Association (United Fresh) are proud to announce the inaugural Global Cold Chain Expo, to be held in June 2016 at McCormick Place in Chicago.

Corey Rosenbusch, President & CEO for GCCA and Tom Stenzel, President & CEO for United Fresh, jointly made the announcement during the IARW-WFLO Convention & Expo being held this week in Orlando, FL. The Global Cold Chain Expo will be a one-stop-shop for all cold chain needs with 25,000 square feet of trade show space featuring hundreds of exhibitors from every sector of the cold chain, including material handling, warehousing, construction, supply chain/logistics solutions and transportation providers. Co-located with FMI Connect, the International Floriculture Expo, and United Fresh, the Global Cold Chain Expo will attract more than 15,000 key decision makers from retail, foodservice, processing, production, distribution, logistics, and transportation.

Attendees will represent frozen, refrigerated, ambient and fresh operations.

“Increasingly, the fresh produce industry is being challenged to compete with locally grown, short haul fruits and vegetables that are picked closer to ripeness”, said Stenzel. “We believe the only way we can enhance quality control in our supply chain is a deep dive into the cold chain and technologies that bring our growers, packers and wholesalers closer to the consumer”.

For industry suppliers, the Global Cold Chain Expo provides a competitive advantage by building brand awareness, expanding audience penetration to all global buyers of temperature-controlled transportation and facilities, and connecting suppliers to key decision makers. Their products and services will be on the world’s largest stage in the cold chain industry.

“The cold chain industry has evolved -- the pallet-in, pallet-out storage business of yesterday has transformed into a total logistics solution”, stated Rosenbusch.

“Today’s customers place a higher value and priority on total cold chain solutions, no matter which industry and anywhere in the world”.

As a partnership between GCCA and United Fresh, the Global Cod Chain Expo will be held co-located with some of the largest food shows in the world. The Global Cold Chain Expo is the perfect opportunity to spotlight the cold chain industry and its role as a critical component in feeding the world’s ever growing population by connecting farmers and producers to consumers – all while maintaining food safety and quality.

Contact: Megan Costello, Vice President, Member & Industry Affairs, GCCA at +1 703 373 4300 ext. 201 or mcostello@gcca.org GCCA Comprised of its Core Partners, including the International Association of Refrigerated Warehouses, the World Food Logistics Organization, the International Refrigerated Transportation Association, and the International Association for Cold Storage Construction, the

Global Cold Chain Alliance (GCCA) represents all major industries engaged in temperature-controlled logistics. GCCA unites partners to be innovative leaders in the temperature-controlled products industry. For more information about GCCA, visit www.gcca.org United Fresh Founded in 1904, the United Fresh Produce Association brings together companies across every segment of the fresh produce supply chain, including growers, shippers, fresh-cut processors, wholesalers, distributors, retailers, foodservice operators, industry suppliers and allied associations. We empower industry leaders to shape sound government policy. We deliver the resources and expertise companies need to succeed in managing complex business and technical issues. We provide the training and development individuals need to advance their careers in produce.

And, through these endeavors, we unite our industry with a common purpose – to build long-term value for our members and grow produce consumption. For more information about United Fresh, visit www. unitedfresh.org

COLDºRUNNING I JUNE 2015 25

[ NEWS FROM GCCA ]

IARW and WFLO Elect New Officers and Board Members New officers and board members of the International Association of Refrigerated Warehouses (IARW), the leading association promoting excellence in the temperature­ controlled warehouse and logistics industry, and the World Food Logistics Organization (WFLO), an education and research foundation for IARW, were elected at the 2015 IARW­WFLO Annual Convention & Expo in late April 2015.

Angelo Antoci (U.S. Growers Cold Storage, Los Angeles, California, United States) was elected as the 2015-2016 Chairman of the IARW Board of Directors.

Other new IARW officers elected for the coming year were Vice Chairman Eben James (Trenton Cold Storage, Trenton, Ontario, Canada) and Treasurer David O’Brien (Doboy Cold Stores, Hemmant, Queensland, Australia).

2015-2016 IARW Chairman Angelo Antoci, President of US Growers Cold Storage

New directors-at-large members elected to serve three-year terms on the IARW Board include Fred Boehler (Americold Logistics, Atlanta, Georgia, United States) and Paul Hendricksen (Lineage Logistics, Colton. California, United States).

Ron Buford (Premier Refrigerated Warehouse, Fort Worth, Texas, United States) was elected to represent the Southwestern Chapter, and Charles Newell (Minnesota Freezer Warehouse, Albert Lea, Minnesota, United States) was elected to represent the Heartland Chapter.

Greg Brandt (Nor-Am Cold Storage, LeMars, Iowa, United States) was elected as the 2015-2016 Chairman of the WFLO Board of Governors.

Newly elected 2015-2016 IARW Treasurer David O’Brien, Doboy Cold Stores Ply, Ltd., Hemmant, Queensland, AUSTRALIA

26 JUNE 2015 I COLDºRUNNING

Other new WFLO officers elected were Vice Chairman Fabio Fonseca (Friozem Armazens Frigorificos Ltda., Jandira, Sao Paulo, Brazil) and Treasurer Nick Pedneault (Congebec Logistics, Quebec City, Quebec, Canada).

New board members elected to serve three-year terms on the WFLO Board include: Drew Greenberg (Newport-St. Paul Cold Storage, Newport, Minnesota, United States),

2015-2016 WFLO Chairman Greg Brandt, President & CEO of Nor-Am Cold Storage

Greg Laurin (Conestoga Cold Storage, Ontario, Canada), and Mike Lynch (United States Cold Storage, Voorhees, New Jersey, United States).

Brian Beazer (Winchester Cold Storage, Winchester, Virginia, United States) and Dave Stuver (Americold Logistics, Atlanta, Georgia, United States) were re-elected to three-year terms.

For a complete list of IARW and WFLO Board Members visit the Leadership page on the GCCA website located here - http:// www,gcca.org/about-us/leadership/ About IARW and WFLO IARW promotes excellence in the global temperature-controlled warehouse and logistics industry.

WFLO delivers education and research to the industry and empowers economic development by strengthening the global cold chain. Both IARW and WFLO are Core Partners of the Global Cold Chain Alliance, which represents all major industries engaged in temperature-controlled logistics.

For more information, visit www.jarw.org or www.wflo.org.

[ NEWS FROM GCCA ]

IARW Board of Directors Executive Committee

WFLO Board of Governors Executive Committee

Chairman Angelo Antoci, U.S. Growers Cold Storage, Inc., Los Angeles, California, USA

Chairman Greg Brandt, Nor-Am Cold Storage, Inc., Le Mars, Iowa, USA

Vice Chairman Eben James, Trenton Cold Storage, Inc., Trenton, Ontario, CANADA Treasurer David O’Brien, Doboy Cold Stores Ply, Ltd., Hemmant, Queensland, AUSTRALIA Immediate Past Chairman Tom Poe, Crystal Distribution Services, Inc., waterloo, Iowa, USA Directors At Large Fred Boehler, Americold, Atlanta, Georgia, USA Doug Harrison, VersaCold, Vancouver, British Columbia, CANADA Paul Hendricksen, Lineage Logistics, Colton , California, USA Andy Janson, Hanson Logistics, St. Joseph, Michigan, USA Luis Jorba, Frialsa Frigorificos s_A. De C.V., Tlalnepantla, Mexico, MEXICO Brian Kyle, Burris Logistics, Lakeland, Florida, USA Chapter Representatives Southwest: Ron Buford, Premier Refrigerated Warehouse, Fort Worth, Texas, USA South Pacific: Dan Coury, Jr., Mesa Cold Storage, Tolleson, Arizona, USA Heartland: Charles Newell, Minnesota Freezer warehouse, Albert Lea, Minnesota, USA Southeast: Randy Scarpero, NOCS, New Orleans, Louisiana, USA North Pacific: Janice Scott, Commercial Cold Storage, Inc., Mount Vernon, washington, USA North Atlantic: Barry Smith, Nova Cold Storage, Dartmouth, Nova Scotia, Canada

Vice Chairman Fabio Fonseca, Friozem Armazens Frigorificos Ltda., Jandira, Brazil Treasurer Nicholas Pedneault, Congebec Logistics, Inc., Quebec City, Quebec, Canada Immediate Past Chairman Frank Plant, Harborside Refrigerated Services, San Diego, California, USA Members Brian Beazer, WCS Logistics I Winchester Cold Storage, Winchester, Virginia, USA Michael Bolander, Columbia Colstor, Inc., Moses Lake, washington, USA Donald Dick, Dick Cold Storage, Columbus, Ohio, USA Drew Greenberg, Newport-St. Paul Cold Storage, Newport, Minnesota, USA Paul Henningsen, Henningsen Cold Storage Co., Hillsboro, Oregon, USA Dan Kaplan, Cloverleaf Cold Storage, Sioux City, Iowa, USA Hans Kroes, Kloosterboer, ljmuiden, Netherlands Greg Laurin, Conestoga Cold Storage, Mississauga, Ontario, Canada Mike Lynch, United States Cold Storage, Voorhees, New Jersey, USA Mike Pokel, Midwest Refrigerated Services, Milwaukee, Wisconsin, USA Naude Rademan, CCS Logistics, Cape Town, South Africa Neal Rider, Argo Merchants Group, Dallas, Texas, USA David Stuver, Americold Logistics, Atlanta, Georgia, USA Steven Tippmann, lippmann Construdion, Fort wayne, Indiana, USA Public Members Michael Jahncke, Virginia Tech, Hampton, Virginia, USA Ame J. Martinsen, Transmar, Ltd., Tiburon, California, USA Kirk Robertson, Terra Vista Capital, Inc . Mclean, Virginia Scientific Advisory Council Chairman Michael Jahncke, Virginia Tech, Hampton, Virginia, USA

COLDºRUNNING I JUNE 2015 27

[ OTHER ARTICLES ]

Deregulation in QLD: Responding to a changing environment Uncertainty around market outlook and reform currently surrounds the state of play in the power and gas market in the Sunshine State.

The electricity demand downturn and extraordinarily high network distribution costs are just two of many factors driving consumers away from traditional, centralised electricity supply and towards more alternative power sources.

As a result, electricity generators, distributors and retailers are looking for new ways to ensure better outcomes for consumers – which is proving difficult to achieve in such a volatile market.

Underpinning the ‘unknown’ is the current stance of the newly formed Queensland Labour Government towards regulatory arrangements and deregulation of electricity prices.

Deregulation, which will allow the market to decide the price of electricity, was initially due to take effect in two months under the power of the previous LNP Government.

But that has now been put on hold for one year, with the Queensland government recently announcing in April they are establishing a commission to conduct a public inquiry into electricity prices in the state.

Energy Minister Mark Bailey, who will be addressing the industry on the future state of the market at the upcoming Queensland Power and Gas Conference in July, says the electricity price review will need to balance a

range of interests and seek to protect the interests of consumers.

“The review will take into account the need for a competitive electricity market, efficient investment in infrastructure and good environmental outcomes.”

“This way, input can be sought from the community, businesses, industry and key stakeholders so that the final deregulation model is in everyone’s best interests,” he says.

And it seems ensuring the outcomes are in the best interests of consumers is driving industry discussion around how to respond to potential deregulation over the course of the next year.

Merryn York, CEO at Powerlink, says that while it is virtually impossible to predict the future, the main objective of the industry as a whole is to ensure the best result for the end-user.

“The aim is to ensure there is an opportunity for creative solutions is terms of the structure of prices that are provided to consumers. The industry wants electricity to be valued by the people who are using it and to ensure that consumers get better value for money for what they pay for electricity,” she says.

Giving consumers’ value for money is something that Powerlink has been focusing on for the last three years’ by ensuring a balance between cost and reliability of supply is factored into decision-making. And customer centricity is going to play even a bigger role in their business strategy in the coming months.

“The aim is to ensure there is an opportunity for creative solutions is terms of the structure of prices that are provided to consumers.”

“Transmission is only about 10 per cent of the delivered residential electricity price, but obviously the impact we can have is very far-reaching. So we’re focusing on ensuring people see and perceive the products we’re providing are value for money.

We always look critically at any investment – whether its too meet demand, replacing assets that are at the end of their life, or enabling the competitive market (because we’re also front-facing out into the electricity market), we always aim to ensure we’re taking into account how our decisions will affect the value customer and enduse consumers will get for what we’re providing,” explains Ms York.

This focus on providing value to the end-user is echoed by the Australian Energy Regulator’s recent draft report in April, which if it comes to pass, will see the amount of money Ergon Energy and Energex are allowed to recover from customers cut, which should equal lower distribution costs passed on to customers.

Terry Effeney, CEO of Energex, says that the potential AER determination has come as no surprise to Energex and is something they have been preparing for a while.

“The AER isn’t a great surprise to us and Energex has been preparing for these potential outcomes for quite a long period of time. We’ve been substantially downsizing our business for the last couple of years in response to changing customer usage patterns and we’ve been adjusting our operating and capital programmes for three or four years in preparation for this,” he says.

The decision to slash Energex‘s expenditure on poles and wires by $1.9 billion, or 23 per cent, is expected to deliver average annual reductions of between $16 to $44 up to 2020 for the long-suffering electricity consumers in the state’s south-east who have faced double-digit price increases in recent years.

Mr Effeney says Energex is undertaking measures to ensure retailers and customers are getting the best value

Continued over page

28 JUNE 2015 I COLDºRUNNING

[ OTHER ARTICLES ] for money in light of the potential AER determination and regulatory changes.

“There needs to be an education piece that helps consumers understand the implications. Under any change there are winners and losers, so if things begin to shift when it comes to electricity prices there will be definite impact on customers.”

“Energex is doing a lot of work to ensure we’re providing better signals and tariffs’ to customers. This involves making sure people understand what the best value is in terms of new technologies available, as well as ensuring signals drive least cost solutions for customers,” he says.

But according to Mr Bailey, pricing and product transparency is something the previous government made very hard to achieve due to its decision to deregulate power prices without properly considering the impact it would have on the end-user.

According to a recent report released by the Queensland Competition Authority report on the 7 May, 26,636 households had their power cut off in 2014 because they could not afford to pay their electricity bills.

“Under the previous Newman Government power prices went through the roof. The average electricity bill rose by $440 in those three years of LNP rule and this report shows the real impact on households,” Mr Bailey said in an address to the State Parliament earlier this month.

Mr Bailey says that working with the industry and educating consumers about potential changes will be key to ensuring the effectiveness of deregulation.

“The approach by the LNP was out of touch with people and that is why we want to work with consumer groups and retailers, to ensure that consumers are protected and that there’s information out there, so that people understand what deregulation is about when it starts in July 2016,” he says.

But one of the biggest challenges facing the industry when it comes to educating consumers about the impact of potential deregulation, is the fact the future is so unknown.

Ms York says that it’s up to the industry to ensure information is available to consumers and to provide information so they are aware of potential outcomes – positive or negative.

“There needs to be an education piece that helps consumers understand the implications. Under any change there are winners and losers, so if things begin to shift when it comes to electricity prices there will be definite impact on customers.

There is opportunity for the industry to think about how their actions will impact in both positive and not so

positive ways. If we can create a better understanding of outcomes, hopefully we can roll-out more creative and innovative solutions that will ultimately help the end-user,” she says.

This is a sentiment echoed by Energex, who have already started rolling-out systems and processes to educate customers about potential changes to tariffs.

“A big part of preparing for regulatory change is education. We have a lot of resources on our website to achieve this, but we also provide passive consulting with retailers in the community about different tariff structures so people can get the right signals that ultimately encourage efficient use of technologies over time,” says Mr Effeney.

Education around signals and peak demand has already yielded big results for Energex. Earlier this year the distributor reached the 144MVA of load under control – a target they set for the 2010 – 2015 five year regulatory determination with the Australian Energy Regulator (AER).

The target was reached five months ahead of schedule and significantly inside the expected budget requirement, which Mr Effeney says has ultimately allowed a better customer utilisation of their network.

“The 144MVA target means Energex is able to remotely manage electricity consumption of approximately 63,000 homes and businesses when the network experiences peaks – traditionally on hot, humid, summer afternoon and evenings and cold winter nights.

By educating customers around peak demand, we can drive better efficiency, activities and outcomes for our customers,” he says.

And while transmission may be the least well known part of the electricity supply chain to consumers, Ms York says educating consumers about change is still front-of mind for Powerlink organisation moving forward into the future.

“We only have about 20 big users directly connected at transmission level, so generally end use consumers don’t really think about changes in transmission are impacting them – they just want to know that their electricity works and is hopefully not too expensive.

But for those that are interested, we want to provide opportunities for customers to actually understand what impact they can have on the decisions that we make that ultimately impact on the cost of our service,” says Ms York.

And with potential deregulation on the horizon in the next 18 months, Powerlink’s focus will be to continue to deliver value to customers through impending industry change.

“We will be focusing on how we can get ourselves to a point where we’re making decisions for infrastructure and services that provide the best value and the steps we can take to enable electricity to continue to be something that drives growth in the economy and helps consumers in a reliable and cost effective way,” says Ms York.

Terry Effeney, Merryn York and Mark Bailey will be further exploring the potential outcomes of the evolving power and gas markets and discussing the uncertainties and questions ahead, at Queensland Power and Gas 2015.

For more information visit www.qldpowerandgas.com.au or call +61 2 9229 1000 or email enquire@iqpc.com.au

COLDºRUNNING I JUNE 2015 29

[ OTHER ARTICLES ]

What is the Ideal maintained temperature of a Staging area in a Cold Storage Warehouse?

Question: What is the ideal maintained temperature for the staging area of a cold storage warehouse handling frozen products?

Answer: It is quite normal for staging areas to have a temperature that is considerably higher than the required storage temperature for the product. The tolerance for higher temperatures in the staging area mostly depends on two factors: 1. The product itself and its packaging 2. How long products will be exposed to the higher temperatures.

The typical (cheapest) solution would be to try and solve the issue by looking into factor (2), in other words, by making sure the products are exposed to higher temperatures as short as possible. Instant put-away

to storage should be the normal mode of operation in these cases.

You may additionally want to actively monitor the time products stay in staging (for example, IT-based, by automatically comparing scan time upon arrival and scan time upon storage in the rack), then generate notification if things take too long for specific pallets.

Lowering temperatures in the docking area is expensive (high energy loss through the doors), hence that would be only the second option, after trying all that is possible to speed up the process.

Having your blast freezing operation right at the staging area could provide quick access to it for arriving products.

However, moving already frozen goods into storage fast may be more important than saving a few seconds on products that still need to be frozen.

THE TEAM AT THE RWTA WANT TO HEAR FROM

YOU! 30 JUNE 2015 I COLDºRUNNING

So, it seems that you would better only position the blast freezing operation in the staging area if this does not slow down the staging-to-storage process (that is, only put it there if it can be placed completely out of the way of the typical path of the forklift trucks from staging to storage; which in most layouts that I have seen may not be so simple to achieve).

Answered by Kees Jan Roodbergen, University of Groningen, Expertise: Logistics and Operations Management Have a question?

We have an answer. Submit your questions to the GCCA Inquiry Service.

From legal issues to food storage or handling questions, we work with industry experts and scientists to find you answers.

Whether your business is celebrating a milestone anniversary or you’ve had a recent business win, we want to hear about it and we want to share it with your fellow members.

The RWTA wants to celebrate its members’ successes!

To showcase your business win or milestone in Cold Running, call the RWTA’s Executive Officer, Russell Sturzaker on 03 8620 2802 or email: rsturzaker@rwta.com.au

[ MEMBERSHIP ]

Membership Update New Members who have joined RWTA in the past three months are: STATE ASSOCIATE

NATIONAL ASSOCIATE

New South Wales Conform Group – Surface Mounted Platform Systems Fin Lease - Finance TWU Super - Super

LATUS - CoR /Audit Staff Australia - Recruitment/HR TDDA - Drug Detection

Victoria Chatfield OzCool – Refrigeration & Air Conditioning NATIONAL ASSOCIATE Energy Matters - Energy Fast Charge - Battery Charging Xtralis - Security Systems

Membership Upgrades: (State to National Associate) New South Wales Rush Group Victoria Progressive Green Pty Ltd

Consultant, Swire Cold Storage South Australia, 2004-2007 and Director, Advisory Board for South Australia, Western Australia and Tasmania, 2003-2004.

Director and Consultant, South Australian Cold Stores (SACS) Group of Companies, 1995- 2003.

MEDAL (OAM) OF THE ORDER OF AUSTRALIA IN THE GENERAL DIVISION Mr Raymond James BARRY For service to the cold storage industry, and to the community.

Professional: Member, Australian Institute of Refrigeration Air-Conditioning and Heating, 1962-2003 and Member Advisory Board until 2004.

(Continued)

Community service includes: Lions Club of Charles Sturt: President’s Counsel, since 2013; Membership Chairperson, 19892013; Vice-President, 1968, 1972, 1998-2000; Club President, 19691970; Member, 50 years; Life Member.

Managing Director, South Australian Cold Stores Pty Ltd; 1993-1995 and General Manager and Director, 1974-1988 and General Manager/Director, South Australian Cold Storage Division, 1988-1991.

Corporate Representative and Director, Federal Executive, Refrigerated Warehouse and Transport Association of Australia, 1991-1999.

President, Cold Storage Association of Australia, 1977-1978 and Federal Executive Member, 1969-1976.

Life Member, 1979. President, South Australian Cold Storage Association, 1978-1979 and 19751976 and Secretary, 1961-1971.

Raymond James BARRY, OAM

Vaughan Constructions has been our preferred supplier since 1994 and has been our partners in erecting 88,000m2 of cold storage buildings.

Gabor Hilton Engineering Manager Oxford Cold Storage Company

vaughans.com.au COLD STORAGE EXPERTS

COLDºRUNNING I JUNE 2015 31

[ COMING EVENTS ] QLD Division - Golf Day RWTA (QLD DIVISION) GOLF DAY

Date:

Friday 24th July 2015

Venue:

Pacific Golf Club 430 Pine Mountain Road, Cairndale QLD

2015

RWTA

Time: 7:00am

GOLF DAY

Agenda: 7:00am for 8:30am Registration & Breakfast

9.00am - 1.00pm One Course - Shotgun Start

1.30pm - 4.30pm Post Golf Lunch Cost: $195.00 for members and non-members.

For bookings refer to the RWTA website at www.rwta.com.au Go to www.rwta.com.au/coming-events/ then scroll to find your applicable event and download the attached Registration Form.

Please email your completed form to: admin@rwta.com.au or Fax to: (03) 9645 6445.

Date: Venue:

Friday 24th July 2015 Pacific Golf Club 430 Pine Mountain Road, Carindale QLD 7.00am for 8.30am Registration & Breakfast 9.00am - 1.00pm On Course - Shotgun Start 1.30pm - 4.30pm Post Golf Lunch Cost: Members & Non-Members $195.00 (incl GST) Includes: Light Breakfast, Golf, Lunch Sponsorship: Packages available Agenda:

REGISTRATION DETAILS

Registrant Name _____________________ ____________________ Attendees 1 ____________________________ _______________________ Company Name ______________________ ______________________ 2 __________________________________ Address ____________________________ ______________ _______________________ 3 __________________________________ Email Address ___________________ ______________ ___________________________ 4 __________________________________ Contact Tel. No. ______________________ ______________ _______________________ 5 _______ ____________________________________ Qty. ____ x Members @ $195.00 (Incl. GS _____ T) = $ _______._____ 6 __________________________________ ____ x Non Members @ $195.00 (Incl. G ______________ ST) = $ _______._____

(NB: If more than 6 attendees are Total $ ____ _._____ registering, please list names and confirm via email message.)

PAYMENT OPTIONS A. EFT (Preferred payment) Commonwealth Bank: BSB: 063-101 Acc. No. 10472934 Quote Reference: QLD (Plus Surname or Company Name) For bookings please email this registration form to: admin@rwta.com.au or FAX: 03 9645 6445 For more information Contact: Rachel Corcoran QLD Division Chair Mobile: 0488 900 445 Email: rachel.corcoran@americold .com.au

B. CREDIT CARD (A 2% surcharge Mastercard Visa Credit Card Number

applies on all Credit Card payments).

(Please tick)

Expiry Date _____ / _____ / _____ CVN

No.

Name on Card ___________________

___________________________

Signature ___________________________

_______________________

RWTA NATIONAL CONFERENCE AND EXHIBITION Date:

Wed 26th - Fri 28th August 2015

Venue:

Stamford Grand Adelaide Glenelg, Adelaide SA

Agenda: Visit Conference Website for Program details

www.rwtaconference.com.au Cost: Members:

Non Members:

$1500.00 $1750.00 $1870.00 $2300.00

(Early bird) (Full Fee) (Early Bird) (Full Fee)

20RW 15 TA

NATIONAL CONFERENCE AND EXHIBITION Wed 26th to Fri 28th August 2015 Stamford Grand Adelaide Glenelg, South Australia

For bookings refer to the RWTA website at www.rwtaconference.com.au then go to the ‘Book Now’ tab.

Conference Program Details will be released shortly detailing Speakers, Exhibition Packages, Partner Program, Social Events, Golf and Sponsorship Opportunities.

Delegate and Partner Registration will again be available online in early 2015.

Glenelg is the perfect locati on for delegates and their partne rs to make a holiday out of their time in South Australia, including the wineries of the Adelaide Hills, Barossa, Clare Valley and Limestone Coast and numerous other attractions close by.

So make sure you put these dates in your diary, Exhibitors and sponsors are encouraged to contact the Executive Officer – Russell Sturzaker at rsturzaker@rwta.com.au to discuss your involvement at this exciting conference and exhibition.

For more informaton or for bookings, Please contact Russell Sturzaker Phone: (03) 8620 2802 rsturzaker@rwta.com.au

The GCCA South Africa Cold Chain Summit will bring together over 100 cold chain professionals from all over the world to discuss the South African cold chain industry, its global impact, and how to operate successfully within the marketplace.

32 JUNE 2015 I COLDºRUNNING

This two day event features general/ plenary sessions, education sessions, networking events and a table top exhibition.

When: 18 October – 19 October 2015 Where: Cape Town, South Africa

RWTA National Office & State Division Contact List National Office Russell Sturzaker

Executive Officer

Telephone: (03) 8620 2802 Mobile: 0418 173 566 Email: rsturzaker@rwta.com.au

Address: VTA Offices, 50 Wirraway Drive Port Melbourne VIC 3207

Postal Address: PO Box 5, South Melbourne VIC 3205

Anne Thornton

Admin Officer

Tel: (03) 8620 2817 Fax: (03) 9645 6445 Email: admin@rwta.com.au

Victorian Division

Telephone: (03) 9240 4033 Mobile: 0417 553 065 Email: gregl@ABOxford.com.au

Greg Lucas

Chair & State Representative

New South Wales Division Darren Mahoney

Chair

Steve Parbery

State Representative

Telephone: (02) 9725 2233 Mobile: 0400 851 909 Email: dmahoney@becampbell.com.au

Queensland Division Rachel Corcoran

Chair

David O’Brien

State Representative

South Australian Division Bill Andary

Chair & State

Representative

Telephone: (07) 3004 1402 Mobile: 0488 900 445 Email: rachel.corcoran@americold.com.au

Western Australian Division

Chair & State Representative

Russell Sturzaker

Telephone: (03) 8620 2802 Mobile: 0418 173 566 Email: rsturzaker@rwta.com.au

Tasmanian Division

Russell Sturzaker Chair & State Representative

Telephone: (03) 8620 2802 Mobile: 0418 173 566 Email: rsturzaker@rwta.com.au

Australian Capital Territory

Chair & State Representative

Russell Sturzaker

Telephone: (03) 8620 2802 Mobile: 0418 173 566 Email: rsturzaker@rwta.com.au

Northern Territory

Chair & State Representative

Russell Sturzaker

Telephone: (03) 8620 2802 Mobile: 0418 173 566 Email: rsturzaker@rwta.com.au

Telephone: (08) 8304-6000 Mobile: 0413 437 070 Email: bill@auscold.com.au

COLDºRUNNING I JUNE 2015 33