RUHS Patient Discharge Folder 2023

Questions and Feedback

Please use the space below to keep track of any questions you may have as well as any feedback about your experience. Your feedback is an important part of our goal to continuously improve the care that we provide. We are grateful for the opportunity to serve you.

Information About Your Discharge & Transition of Care

Riverside University Health System strives to improve the health and well-being of our patients and communities through our dedication to exceptional and compassionate care, education and research. Throughout your hospital stay, we hope that you have been provided with the best possible care. After your discharge from our hospital, you, your healthcare providers and your family will support your recovery. Your aftercare plan may include follow-up visits, medications, exercise and diet changes.

because you matter | 951-486-4000 | ruhealth.org

• To sign up for Medicare, or for more information, please visit medicare.gov or scan the QR code.

• Call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.

• Visit Medicare.gov to compare quality of home health agencies, nursing homes, dialysis facilities and hospitals in your area.

• Please talk to staff about your questions or concerns

If you need help choosing a home health agency or nursing home:

for people with Medicare

More information

This folder includes information on any follow-up tests you may need and when to schedule those appointments. It will also include phone numbers to call when you or your caregiver have questions about your after-hospital care.

Follow-Up Instructions

We hope that this guide helps you keep track of all of the things that you need to know. Riverside University Health System is here to support you in maintaining your health and wellness. Please keep this guide as a resource to reference after discharge.

Do you need a note to return to school or work? Please let us know as soon as possible.

• Make sure that you have necessary paperwork for prescriptions, referrals, etc.

• Check your room, bedside table, closet and surrounding areas for personal items

• Have someone available to pick you up

• Verify your discharge date and time with your nurse or doctor

• Please be sure that you understand the services you may need after leaving the hospital

IMPORTANT - Prior to Leaving:

When your healthcare team authorizes your discharge from the hospital, several team members may be involved, including doctors, nurses, case managers and social workers. A nurse or case manager will go over the information that is in your discharge summary, which will be included in this pocket.

Discharge Summary

Your Nurse Will Go Over This Packet With You

This Folder Contains

Discharge Summary - This information is an overview of why you were in the hospital, which healthcare providers saw you, which procedures were done and any medications that were prescribed.

Medications - This is a listing of medications that you were given during your hospital stay, medications that you will continue after discharge and new medications that were prescribed.

Resources - This is information on who to call and where to go for follow-up care now or in the future.

Follow-Up Instructions - We will provide you with information on any tests and follow-up visits that you may need and when to schedule them. This portion will also contain phone numbers in case you have questions about your after-hospital care.

Medications

This packet includes information about medications that you received in the hospital and new medications that were prescribed. Use the chart below to list prescription and over-the-counter medications, including supplements, that you take.

Gauze and wound care items may be purchased at retail pharmacies or at medical supply stores.

Medications To Stop

GOT PRESCRIPTIONS? Do you want to receive your medications at your bedside upon discharge? Do you want to have a personalized consultation with a pharmacist on your medication regimen?

If the answer is YES, talk to your healthcare provider about sending your prescriptions to the RUHS-MC-Retail Pharmacy as part of your discharge plan!

Or contact our pharmacy personnel for more information and assistance at 951-486-4515!

If you have Medicare and limited income and resources, you may qualify for extra help to pay for your prescription drug coverage.

For more information about extra help, visit www.Medicare.gov/publications to view the booklet "Your Guide to Medicare Prescription Drug Coverage."

Follow-Up Instructions

Recovery and Support

• Ask if you'll need any medical equipment (like a walker). Who will arrange for this?

• Ask if you're ready to do the activities below. If you need help with some or all of the activities, tell the staff:

◦ Bathing, dressing, using the bathroom and climbing stairs;

◦ Cooking, food shopping, house cleaning and paying bills;

◦ Getting to medical appointments and picking up prescription drugs.

• Make sure you have the support of family or friends who can help you.

• Ask the staff to show you and your caregiver any other tasks that require special skills (like changing a bandage or giving a shot)

• Ask to speak to a social worker if you're concerned about how you and your family are coping with your illness

SERVICES INCLUDE

• Cold and flu

• Respiratory infections

• Sinus infections

• Ear infections

• Nose infections

• Urinary tract infections

• Prescriptions

• Vaccinations

• Rashes

• Bites

• Burns

• Fractures

• Sprains

• Cuts

• Wounds

• Laceration repair

COMMUNITY HEALTH CENTERS

OUR SERVICES

Including but not limited to

• Primary and specialty care for adults, children and teens

• Checkups and treatment for illness or injury

• Women's health and pregnancy

• Confidential behavioral health and substance use treatment

• Dental care (*at some locations)

• Family planning

• Inpatient care and emergency department

• Diabetes care and testing

• Nutrition / WIC

• Health education and promotion

• Immunizations

• Laboratory services

• Public health nursing visits

• Confidential TB / HIV / AIDS / Sexually

Transmitted Disease testing

• In-person or virtual care available

OUR LOCATIONS

Main Campus – Community Health Center 26600 Cactus Avenue, Moreno Valley and Corona – Community Health Center 2813 S. Main Street, Corona

Open Daily

Monday – Friday 11:00 am – 8:00 pm Saturday – Sunday 8:00 am – 5:00pm

BANNING FAMILY CARE CENTER

3055 W. Ramsey St. Banning, CA 92220

CORONA COMMUNIT Y HEALTH CENTER*

2813 S. Main St Corona, CA 92882

HEMET FAMILY CARE CENTER

880 N. State St Hemet, CA 92543

INDIO FAMILY CARE CENTER

47-923 Oasis St Indio, CA 92201

JURUPA VALLEY COMMUNITY HEALTH CENTER*

8876 Mission Blvd

Jurupa Valley, CA 92509

LAKE ELSINORE FAMILY CARE CENTER

2499 E. Lakeshore Dr Lake Elsinore, CA 92530

MAIN CAMPUS COMMUNITY HEALTH CENTER

26600 Cactus Ave

Moreno Valley, CA 92555

OUR LOCATIONS IF

MORENO VALLEY COMMUNITY HEALTH CENTER*

23520 Cactus Ave

Moreno Valley, CA 92553

PALM SPRINGS FAMILY CARE CENTER*

191 N. Sunrise Way Palm Springs, CA 92262

PERRIS FAMILY CARE CENTER

308 E. San Jacinto Ave

Perris, CA 92570

PERRIS VALLEY COMMUNITY HEALTH CENTER*

450 E. San Jacinto Ave

Perris, CA 92570

RIVERSIDE NEIGHBORHOOD HEALTH CENTER

7140 Indiana Ave Riverside, CA 92504

RUBIDOUX FAMILY CARE CENTER

5256 Mission Blv d

Riverside, CA 92509