IMPROVE BUSINESS
ONE OF THE MANTRAS FOR A SUCCESSFUL BUSINESS IS ADHERING TO CONSTANT CHANGE TO ADAPT TO NEW TECHNOLOGIES AND SATISFY CUSTOMER NEEDS.
THIS WILL HAPPEN WHEN THE COMPANY OPERATES CORRECTLY AND LIVE UP TO THE EXPECTATIONS OF THE CUSTOMERS.
TO CHANGE THE BUSINESS PROCESS, THE METHODOLOGY THAT IS FOLLOWED IS SIX SIGMA GREEN BELT.
It is the process of improving the business processes by removing any kind of errors and variations in them.
The new processes can be improved via the DMADV technique while the existing ones can be improved using the DMAIC technique. It stands for:
Define: In this phase, the problem is identified. The tools used include the project charter and the voice of customers.
Measure: The project focus is narrowed down in this phase. It is done by converting the voice of the customer into key performance indicators. The VOCs are converted to CTQ which is critical to quantity.
Analyse: In this phase, the root cause of the problem. The professionals dive deep into the process and try to identify from where the actual problem is arising.
Improve: In this phase, the solution is evaluated and then optimized.
Control: In the control phase, validating the project benefits is done.
Lately, six sigma technology is being adopted by various companies. They are asking for six sigma green belt holders to improve the business processes. Here are some of the benefits which the businesses are having: Improving the sales through product optimization Improved customer satisfaction and loyalty of the customer Reduced errors in the process- It helps sin eliminate the waste as well To scale up, standardized work is done in both new and existing processes.
THE LEVELS OF THE CERTIFICATION ARE AS
FOLLOWS:
Lean six sigma green belt: This is the basic level of the course and the starting point of a career in this field. All the tools and techniques to improve the existing process are included whether it be for the new process by DMADV technique or for the existing ones through DMAIC.
Lean six sigma black belt: The people who want to work in the operations department can apply for this level. Right from telecom to the FMCG sector, Insurance sector, every industry demands this certificate because it helps in improving the company’s functioning and enhancing the outcome.
Lean six sigma master black belt: This is the highest and most advanced level of the lean six sigma certification. The person, working at the highest management level of the company can go for this certification.
One of the best organizations from where one can pursue Six Sigma course is ISEL Global Education. Address: 2nd Floor, Vipul Plaza, Vipul Khand 3,Above Bank of Baroda, Lucknow – 226010 , India Contact details: +91-8604233009 Website : www.iselglobal.com