Customer Care BPO Market to 2027
COVID-19 Impact and Global Analysis
by Solution (Onshore Outsourcing, Offshore Outsourcing, and Near shore Outsourcing) End-User (BFSI, IT & Telecommunication, Manufacturing, Retail & E-Commerce, Healthcare & Pharmaceutical, Transport & Logistics, Media & Communication, and Automotive)
o Gr
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a at
GR A C
of
2% . 6
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r
2 g in
US$ 30.40 billion
0– 2 0
2 20
7
US$ 18.85 billion
2020
2027