Comfort Keepers Brochure

Peace of mind.

In-home Assisted Living

At Comfort Keepers, we offer a unique in-home assisted living model where clients receive dedicated one-on-one care while staying in the comfort of their own homes. Our approach combines the convenience and independence of home living with the comprehensive care and services typically found in assisted living facilities. Features of this model include:

• Assessment-based care plans

• Comprehensive services

• Engaged, compassionate caregivers

• A safe and comfortable environment at home

• Family involvement and communication

• Ongoing reassessments

Task-driven Care

Companionship & Interactive Caring

We prioritize communication, involvement, and engagement with seniors to build meaningful connections. We turn daily activities into opportunities for mental stimulation and well-being, fostering independence and positivity. Through Interactive Caregiving, seniors experience personalized care and active participation, enhancing their quality of life. We believe in "doing with" rather than "doing for," ensuring personal interaction.

Meal Preparation

Ensuring seniors have the opportunity to eat nutritious meals is our priority. Caregivers will prepare hot, delicious, and nutritious meals, allowing members to help with preparation according to their abilities.

Laundry

Whether in the client’s home or the laundromat our caregivers wash, dry, iron, and put clothes away per the client’s preference.

Shopping & Errands

Caregivers can shop with or without the client accompanying them at their preferred store.

Daily TLC Calls

We offer daily telephone calls to clients who may not need everyday care, but whose family can have peace of mind knowing if their loved one needs anything. The calls can be provided as often as the client needs, once per week or three times per day.

Incidental Transportation

From medical appointments to beauty salons, or anywhere the client would like to go.

Medication Reminders

A caregiver can help ensure that clients take their medication as prescribed. They can also assist with opening medication containers, reading labels, and reminding the client when it’s time to take their medications.

Housekeeping

From light to detailed housekeeping, our caregivers can provide whichever level you require. From general day-to-day tasks such as dishwashing, counters wiped and watering plants, to more extensive services such as vacuuming, cleaning bathrooms, organizing closets, and more.

Essential Services

Personal Care

Bathing, Grooming & Hygiene

Caregivers can help clients look and feel their best by providing bathing, grooming, and hygiene services.

Grooming Guidance

Our staff will guide clients through washing and combing their hair and other grooming tasks to enable them to feel good about their appearance.

Mobility Assistance

Assisting clients with mobility to help them maintain as active a lifestyle as possible. Getting out and about offers both physical and mental health benefits to seniors while increasing stamina and energy.

Transferring & Positioning

The caregiver moves and places clients in the correct posture position to promote health, safety, and proper functioning of the body’s many systems. Proper transferring and positioning to or from beds and chairs eliminates pressure areas on the skin, reduces weakening and stiffening of muscles, and encourages proper breathing, digestion, and elimination.

Toileting & Incontinence Care

Caregivers can help clients with toileting and incontinence care. They do so compassionately and sensitively to minimize clients’ embarrassment or perceived loss of dignity and independence.

Feeding & Special Diet

Clients who have difficulty feeding themselves due to physical or cognitive restrictions may be spoon-fed by the caregiver. It is important to note that this loss of independence can be difficult to accept. The caregiver understands this and will make the extra effort to make mealtime enjoyable.

Caregivers can also help ensure seniors stay on recommended diets to prevent or control a wide variety of medical conditions.

Mechanical Transfer Devices

Mechanical Transfer Devices are used to transfer clients from a bed to a wheelchair, bedside commode, bathtub, etc., and are known as total body, or Hoyer lifts. Total body hydraulic lifts are typically used with clients who cannot bear weight, have physical limitations such as amputations or quadriplegia, or who are extremely heavy and need this assistance.

Individualized Planning for Specialized Care

Comfort Keepers will design a solution for each client based on identified needs, the availability of family and community support, and goals. Typical examples include:

24-Hour Care

A team of caregivers will coordinate caregiving responsibilities in shifts around the clock. This offers clients and their family members peace of mind knowing a loved one has constant care. Specific in-home services can be tailored to meet each client’s needs.

Respite Care or Relief for Family

Respite care services can be scheduled as needed to provide family caregivers the time to run errands, go shopping, or get some much-needed rest.

Dementia Care

Caregivers will ensure clients with dementia have their general day-to-day housekeeping tasks tended to, such as dishwashing, counters wiped, leftovers dated and put in the fridge, sweeping, and taking out the trash.

End of Life Care

Our compassionate caregivers come to the aid of individuals who have been diagnosed with a terminal illness. We help them and their families with emotional and moral support as well as helping around the home and providing personal and companionship care –whatever is needed.

Whole Health Monitoring

Help Preserve Independence

Our monitoring solutions are designed to meet clients’ unique needs. Helping them to live independently, and empowering them to remain active with on-the-go solutions, or engaging them in their healthcare with vitals monitoring and medication compliance.

Vitals Monitoring and Management of Chronic Conditions

Managing chronic conditions is essential, and the simple connections and accountability with Comfort Keepers Clinical Team makes that possible. By sending regular readings to our team, clients can take control of their health with the backing of clinical support.

With a touch of a button, vitals and data are transmitted to our Comfort Keepers team and care center. If the system detects that vitals are out of the client’s normal expectations, our care center contacts the Comfort Keepers Health Care Coordinator assigned to the client to immediately to check status.

The Health Care Coordinator also contacts professionals for further triage as the main goal of using vitals monitoring system is to keep our clients out of hospital. If vitals data is not received in expected time frames, a call is made to remind users to use the device in order for their vitals to be monitored. The data is then sent to the Health Care Coordinator.

Features

• Monitoring of chronic illnesses

• 24/7 monitoring of measurements

• Easy to use

• Immediate assistance

• Provides another layer of safety

Peripherals Available

• Blood pressure cuff

• Pulse oximeter/oxygen saturation

• Automatic scale/weight management

• Blood sugar/glucose meter

Ensure Medical Compliance

Maintaining adherence to complicated medication protocols can be challenging. Comfort Keepers caregivers provide reminders and hands-on assistance.

Digital Pill Dispensers

We help seniors keep track of medication they take and keep them on the prescription regimen. Comfort Keepers nursing will manage the medications and fill the dispenser each week.

Safety & Emergency Response Systems

Stay Connected

Connect any time with the Comfort Keepers

Emergency Response system and fast action connection. Our systems utilize cellular connections, are water-resistant, include fall detection, an app for family caregivers, wearable options, and more. Those suffering from dementia who tend to wander, can be located in real time.

Mobile App

The family caregiver mobile app works in tandem with the pendant devices and enables caregivers to support their loved ones. Caregivers can use the App to locate the device on demand, to audibly “ring” the device to help locate misplaced pendants, and to check the battery level on demand.

Notifications

In addition, caregivers can receive notifications if the user presses the button or if a fall is detected. Caregivers can also view button press history and check the device’s first motion of the day, along with tracking steps and setting a daily step goal.

Facts About Falls

88% of reported falls occurred inside the member’s home.

46% of falls were able to avoid emergency transportation by having a friend/family member available that was contacted to assist.

Nursing & Healthcare Coordination

Comfort Keepers Provides a Team Care Approach to Ensure:

• The client’s needs and preferences are met with respect to health services, functions and providers.

• Efficient organization of care-related activities between all parties involved.

• The best possible outcome of care is provided.

Appointment Scheduling

Scheduling as needed for physicians, specialists, and 3rd party providers. A Nursing Care Coordinator will follow up after each appointment and communicate with family about ongoing care.

Physician Communication

Coordination and communication across physicians. Accompany client to appointments when needed.

Medication Set-up

Set up medication each week. A back-up box will be filled for emergencies.

General Assessment & Vital Signs

Weekly general assessment, including medication compliance, mental state, overall appearance, and changes in health status. Vital signs recorded weekly. Physician and family contacted with any concerns.

Medication Refills & Pharmacy Coordination

We work with physicians and pharmacies to ensure all refills are called in and coordinate pick-up in a timely fashion.

TeleCare Program

Comfort Keepers Telecare Program provides remote support and engagement for clients and families through technology. It ensures personalized care and assistance from a distance, including initial assessments, personalized care planning, virtual supervision of nursing tasks, regular wellness check-ins, or medication reminders.

As-needed Labs

Work with physicians and pharmacies for all requested labs, including: blood draws, urine samples, etc. The nurse will complete labs in the home and deliver sample to clinic.

Comfort Keepers Registered Nurse

Family Communication

Communication is important and critical. We will update family, physician, care team as needs arise.

Supervision

Nursing will supervise caregivers and delegate skilled tasks. Nurse will coordinate with physicians and third party providers to ensure all caregivers are competency trained to provide services outlined in the plan of care.

Additional Services

• Foot Care

• Wound Care

• Feeding Tubes

• Ostomy Care

• Catheters

• Caregiver Delegation

• Blood Draws

Lifestyle Solutions

Life Care Coordination

Comfort Keepers Life Care Coordination was created to ensure that our clients receive the social and emotional support that will lead to a full and satisfying quality of life at all stages of aging.

Life Care Coordinators work closely with family

Indicators that Life Care Coordination May be Helpful

• Multiple Caregivers or Support Systems

• Limited Social Support

• Home Safety Concerns

How it Works

Your Care Coordinator will communicate and meet with you on a regular basis to help manage the day-to-day events that happen in life. Every individual is unique so every plan will also be unique.

Typical Support Provided

Coordinate family communication and provide continuous oversight as needs and or care changes.

Schedule appointments and transportation services.

Assist in planning social activities, life celebrations, holidays and planning involvement with community events.

Assist with organizing mail and/or paying bills.

Identify available community and financial resources and assist with attaining such resources, including assisting with the activation of long term care insurance policies.

Collaborate with home service providers, family members and caregivers.

Life Care Coordination is like having a personal assistant to help organize, manage, and implement the activities of life that will overcome barriers to independent living, and foster an environment where individuals can age with dignity and independence.

Thank you April!From my observations these last few weeks, your involvement now is crucial for my mom’s well-being.

”

- Kevin N.

Lifestyle Solutions

Nutrition & Meals

Locally Prepared Meals Delivered

Home Delivered Meals

Locally prepared meals delivered to you. Even coordinating a meal from a favorite restaurant! Delivered by trained staff who provide personal service, check wellness and ensure proper food storage.

Flexible Ordering

We offer lots of tasty meals to choose from on our menu and specials that change every week. You choose your meals and time. It’s as simple as that.

Reliable Delivery

Meals are delivered on Monday, Wednesday and Friday mornings by trained staff who provide personal service, check wellness and ensure proper food storage.

More Than Meals...

Wellness Checks!

Upon Delivering Meals,

Our Professional Comfort Keeper:

• Checks on your safety, documents that all is well, or alerts a contact person if there is cause for concern.

• Checks the refrigerator for expired food and makes sure food is stored properly.

Meals Prepared at Home

In Home Meals

Collaborative menu planning designed to accommodate diverse dietary needs. You have the option to join in the shopping experience or entrust our Comfort Keeper to handle it independently. Our caregivers can prepare nutritious meals right in your home. We also offer the convenience of packaging and planning meals for the entire week, ensuring a seamless and well-balanced approach to your dietary requirements.

Nutrition Counseling

Nutrition counseling is a personalized service that assesses an individual's dietary habits, health goals, and lifestyle. The process typically includes a thorough evaluation of dietary choices, nutritional needs, and any specific health concerns. Based on this assessment, we provide tailored advice, educational resources, and practical strategies to help individuals make informed decisions about their diet.

Transitioning Home

A safe transition home is the first step to a successful recovery.

We offer personalized support for clients transitioning home from hospital or rehabilitation facilities. Our caregivers assist with daily activities, mobility, and emotional support, ensuring a smooth and safe transition. We also coordinate with healthcare professionals to promote well-being during this critical time.

Comfort Keepers Transition Services

From short-term support during the transition home to ongoing care to help ensure you are not readmitted to the hospital or other facility, Comfort Keepers will provide customized care for a safe and successful recovery.

We Provide:

• Transportation home or to the final destination

• Home assessment to ensure a safe environment

• Prescription pick-up

• Reminders to stay compliant with the care plan

• Healthy meal preparation and other assistance around the house

• Transportation to follow-up appointments

Specialized Care

A team of caregivers will coordinate caregiving responsibilities in shifts around the clock. This offers clients and their family members peace of mind knowing a loved one has constant care. Specific in-home services can be tailored to meet each client’s needs.

After my mom fell at home she was so nervous to be released from the hospital, but Comfort Keepers was there and made mom feel supported and safe.

”

- Mike N.

Critical Timeframe

Makes all the Difference

4 Hours

48 Hours

7 Days

Safe Transition Home

Trained Comfort Keepers transport clients from the medical facility to home or the final destination and help get them settled.

Reinforce Care Plan

During this critical time, the Comfort Keeper alleviates stress by picking up prescriptions, reinforcing doctor’s orders and providing emotional support.

Ongoing Care

As clients recover, the Comfort Keeper assists with tasks such as healthy meal preparation, bathing, dressing, and medication reminders

30 Days

Continued Support

Ongoing support can reduce the risk of hospital readmission for adults with chronic medical conditions and complex needs.