Chapter 005 System Software
73. What does it mean if a disk is fragmented? How can you defragment it?
74. Describe the five best-known embedded mobile phone operating systems.
5-14
Multiple Choice Questions
1. (p. 136) Which of the following is not a system software program type?
A. Utilities
B. Device drivers
C. Language translators
D. Sectors
Difficulty: Easy
2. (p. 137) This type of program performs specific tasks related to managing computer resources.
A. Utility
B. Operating system
C. Language translator
D. Device driver
Difficulty: Easy
3. (p. 137) Which of the following is not a function of the operating system?
A. Managing resources
B. Providing Internet access
C. Providing a user interface
D. Running applications
Difficulty: Medium
4. (p. 139) In many application programs, this feature is used to provide information or request input.
A. Windows
B. Menus
C. Dialog boxes
D. Pointer
Difficulty: Easy
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5. (p. 138) This type of boot occurs when the computer is already on and you restart it without turning off the power.
A. Generic boot
B. Live boot
C. Warm boot
D. Cold boot
Difficulty: Easy
6. (p. 138) Most operating systems support the ability to switch between different applications. This is called
A. multitasking
B. booting
C. translating
D. driving
Difficulty: Hard
7. (p. 139) In a network operating system, this computer coordinates all communication between the other computers.
A. Client
B. Server
C. Terminal
D. Mode
Difficulty: Easy
8. (p. 139) The category of operating system used for handheld devices is
A. Network
B. Embedded
C. Stand-alone
D. Open source
Difficulty: Hard
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9. (p. 140) The operating system is often referred to as the software environment or
A. network
B. platform
C. window
D. desktop
Difficulty: Easy
10. (p. 140) The majority of software applications developed today typically run on
A. Macintosh
B. Netware
C. Linux
D. Windows
Difficulty: Easy
11. (p. 141) This feature of Mac OS X is an advanced search tool that can rapidly locate files, folders, and e-mail messages.
A. Tiger
B. Spotlight
C. Dashboard
D. Leopard
Difficulty: Easy
12. (p. 141) This feature of Mac OS X allows Macintosh computers to run both Mac OS and Windows.
A. Launchpad
B. Spotlight
C. Dashboard
D. Boot Camp
Difficulty: Medium
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13. (p. 141) This feature of Mac OS 10.7 displays and provides direct access to all apps installed on your computer.
A. Dashboard widgets
B. Spotlight
C. Launchpad
D. Boot Camp
Difficulty: Medium
14. (p. 142) This version of UNIX is an open source operating system that is an alternative to Windows.
A. Macintosh
B. Netware
C. Linux
D. Windows
Difficulty: Medium
15. (p. 143) This type of embedded operating system is used by smartphones.
A. desktop operating system
B. mobile operating system
C. network operating system
D. stand-alone operating system
Difficulty: Medium
16. (p. 142) In a virtualized environment, this operating system runs on the physical machine.
A. Guest
B. Client
C. Host
D. Home
Difficulty: Hard
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17. (p. 143) Which of the following is not a popular desktop operating system?
A. Windows 7
B. Symbian
C. Linux
D. Max OS X
Difficulty: Medium
18. (p. 143) Which of the following is not a popular mobile OS?
A. Boot Camp
B BlackBerry OS
C. iOS
D. Android
Difficulty: Easy
19. (p. 144) To safely remove a program from your computer, you might want to use this type of utility.
A. Backup program
B. File compression program
C. Troubleshooting program
D. Uninstall program
Difficulty: Hard
20. (p. 146) The windows troubleshooting utility that identifies and eliminates nonessential files is called:
A. Backup and Restore
B. Disk Defragmenter
C. Disk Cleanup
D. Norton Utilities
Difficulty: Medium
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21. (p. 147) When a file has to be broken up into small parts that are stored wherever space is available the hard disk is said to become
A. fragmented
B. contiguous
C. sectored
D. disbursed
Difficulty: Medium
22. (p. 144) Before sending a large file over the Internet, you might want to use one of these programs.
A. Disk defragmenter
B. Uninstaller
C. Disk cleanup program
D. File compression program
Difficulty: Hard
23. (p. 148) A computer can become infected with viruses in the following ways, except:
A. by opening attachments to e-mail messages.
B. by downloading software from the Internet.
C. by downloading files from the Web.
D. by creating a new folder on your computer.
Difficulty: Easy
24. (p. 145) This is a utility program that makes a copy of all files or selected files that have been saved onto a disk.
A. Disk Cleanup
B. Backup and Restore
C. Disk Defragmenter
D. VirusScan
Difficulty: Hard
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25. (p. 148) This type of program allows communication between a peripheral device, such as a mouse or printer, and the rest of the computer system.
A. Client
B. Virtual machine
C. Device driver
D. Server
Difficulty: Medium
True / False Questions
26. (p. 136) System software is a single program. FALSE
Difficulty: Easy
27. (p. 136) System software cannot handle technical details without user intervention. FALSE
Difficulty: Hard
28. (p. 138) Starting or restarting a computer is called tasking the system. FALSE
Difficulty: Easy
29. (p. 137) The operating system allows the user to interact with the application programs and computer hardware through a user interface. TRUE
Difficulty: Easy
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30. (p. 139) In a network environment, the network server computer coordinates all communications between the other computers. TRUE
Difficulty: Medium
31. (p. 139) A standard desktop computer comes with an embedded operating system. FALSE
Difficulty: Easy
32. (p. 140) The operating system is often referred to as the platform. TRUE
Difficulty: Easy
33. (p. 139) Smartphones generally include a network operating system. FALSE
Difficulty: Easy
34. (p. 140) The most popular microcomputer operating system today with over 90 percent of the market is Mac OS. FALSE
Difficulty: Easy
35. (p. 142) Linux is a popular and powerful alternative to the Windows operating system. TRUE
Difficulty: Medium
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36. (p. 142) When a single physical computer runs a special program known as virtualization software, it operates as though it were two or more separate and independent computers known as virtual machines. TRUE
Difficulty: Easy
37. (p. 142) Google's Chrome OS is designed for netbook computers and other mobile devices. TRUE
Difficulty: Hard
38. (p. 143) Based on the MAC OS, Android is designed for social networking. FALSE
Difficulty: Medium
39. (p. 144) Programs such as word processors are known as utilities. FALSE
Difficulty: Medium
40. (p. 147) Running Disk Defragmenter does not improve system performance. FALSE
Difficulty: Easy
41. (p. 147) On a disk, a track is a concentric ring, and each track is divided into wedge-shaped sections called sectors. TRUE
Difficulty: Medium
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42. (p. 148) There are several ways in which you can "catch" a computer virus. TRUE
Difficulty: Medium
43. (p. 148) Utility suites come with one program only. FALSE
Difficulty: Medium
44. (p. 148) For all devices, the appropriate drivers are automatically selected and installed when the device is first connected to the computer system. FALSE
Difficulty: Hard
45. (p. 149) Windows Update automatically updates the device drivers on your computer. TRUE
Difficulty: Hard
Fill in the Blank Questions
46. (p. 128) _____software consists of operating systems, utilities, device drivers, and language translators System
Difficulty: Easy
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47. (p. 136) A(n) _____converts the programming instructions into a language that the computer understands and processes. language translator
Difficulty: Medium
48. (p. 136) The _____ system coordinates computer resources, provides the user interface and runs applications. operating
Difficulty: Easy
49. (p. 138) _____are graphic representations for a program or function. Icons
Difficulty: Easy
50. (p. 139) Mobile phone operating systems are a type of ________ operating system. embedded
Difficulty: Easy
51. (p. 139) _____operating systems are used to control and coordinate computers that are linked together.
Network
Difficulty: Medium
52. (p. 139) Windows Server is an example of a(n) _____ operating system. network
Difficulty: Medium
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53. (p. 139) In a network, the desktop operating system is considered the_____ operating system.
client
Difficulty: Hard
54. (p. 140) The _____ is often referred to as the software environment or platform. operating system
Difficulty: Easy
55. (p. 142) _____is an operating system that was originally designed to run on minicomputers in network environments.
UNIX
Difficulty: Medium
56. (p. 142) _____ refers to the process whereby a single physical computer can support multiple operating systems.
Virtualization
Difficulty: Medium
57. (p. 144) Troubleshooting or _____ programs recognize and correct problems. diagnostic
Difficulty: Easy
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Chapter
58. (p. 144) Disk Cleanup, Backup and Restore, and Disk Defragmenter are all examples of _____ programs. utility
Difficulty: Medium
59. (p. 144) _____ programs reduce the size of files so they require less storage. File compression
Difficulty: Easy
60. (p. 145) The _______________program eliminates unneeded files on your hard disk. Disk Cleanup
Difficulty: Medium
61. (p. 147) Disk ______ is a utility program that reassembles file fragments and unused disk space to optimize operations.
Defragmenter
Difficulty: Medium
62. (p. 148) Device _____are required to allow communication between the device and the rest of the computer system. drivers
Difficulty: Easy
63. (p. 149) Windows makes it easy to update the drivers on your computer using ______. Windows Update
Difficulty: Easy
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64. (p. 142) In a virtualized environment, the operating system of each virtual machine is known as the _____ operating system.
guest
Difficulty: Hard
65. (p. 151) ____________ is a program that monitors all inbound and outbound traffic to a computer system. Personal Firewall
Difficulty: Hard
Essay Questions
66. (p. 137) What are the three basic functions of an operating system?
The purpose of an operating system is to coordinate a computer's resources, provide a user interface, and load and run applications.
Difficulty: Easy
67. (p. 138. 139) What are some of the common features that operating systems and application programs share?
Operating systems have several features in common with application programs. Icons are graphic representations for a program or function. A pointer is controlled by a mouse and changes shape depending upon its current function. Windows are rectangular areas for displaying information and running programs. Menus provide a list of options or commands. Dialog boxes provide information or request input. Help provides online assistance for operating system functions and procedures.
Difficulty: Medium
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68. (p. 139, 140) Describe the three categories of operating systems.
Embedded operating systems are used for handheld devices such as smartphones, cable and satellite television tuner boxes, video game systems, and other small electronics. Network operating systems are used to control and coordinate computers that are networked or linked together. Stand-alone operating systems, also called desktop operation systems, control a single desktop or laptop computer.
Difficulty: Easy
69. (p. 140, 141) How are Windows and Macintosh operating systems similar? How are they different?
Both Windows and Mac OS are popular desktop operating systems. Windows is more popular, with nearly 90 percent of the market. Windows operating systems are designed to run with Intel and Intel-compatible microprocessors. The Mac OS runs on Apple computers and is considered one of the most innovative operating systems. Some versions of Mac OS X include Boot Camp, which allows Macintosh computers to run both the Mac OS and the Windows operating system.
Difficulty: Hard
70. (p. 140) What are Windows 7 improvements over Windows Vista?
Windows 7 provides several improvements over Windows Vista, including improved handwriting recognition for tablet computers, a taskbar that features previews, large icons, and personalization features, and advanced searching capabilities for finding files and content on your computer.
Difficulty: Medium
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71. (p. 141) List some of the features of Mac OS X.
One of the most widely used Macintosh operating system is Mac OS X. This operating system provides a wide array of powerful features including Spotlight and Dashboard Widgets. Spotlight is an advanced search tool that can rapidly locate files, folders, e-mail messages, addresses, and much more. Dashboard Widgets are a collection of specialized programs that will constantly update and display information. Some versions of Mac OS X include Boot Camp, which allows Macintosh computers to run both the Mac OS and the Windows operating system. The most recent version, Mac OS 10.7, is known as Lion and has introduced some exciting features including Launchpad, Mission Control, and gesture support.
Difficulty: Medium
72. (p. 144) What are the five basic types of utility programs?
The five basic types of utility programs are troubleshooting or diagnostic programs, antivirus programs, uninstall programs, backup programs, and file compression programs.
Difficulty: Easy
73. (p. 147) What does it mean if a disk is fragmented? How can you defragment it?
Files are stored and organized on a disk according to tracks and sectors. The operating system tries to save a file on a single track across contiguous sectors. Often, however, this is not possible and the file has to be broken up, or fragmented, into small parts that are stored wherever space is available. Whenever a file is retrieved, it is reconstructed from the fragments. After a period of time, a hard disk becomes highly fragmented, slowing operations. You can defragment the drive by using the Windows utility Disk Defragmenter which locates and eliminates unnecessary fragments and rearranges files and unused disk space to optimize operations.
Difficulty: Medium
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74. (p. 143, 144) Describe the five best-known embedded mobile phone operating systems.
The Symbian OS was introduced in 2009 and controls more smartphones worldwide than any other mobile OS. The BlackBerry OS, also known as RIM OS, was introduced in 1999 by a Canadian company called Research In Motion. iOS, formerly known as iPhone OS, was originally developed in 2007 by Apple. It is based on Mac OS and is used in the iPhone, iPod Touch, and iPad. Google Android was introduced in 2007 and is a popular smartphone OS. Windows Phone 7 was introduced in 2010 and was designed for users actively involved in social networking and instant messaging. WebOS is used in Hewlett-Packard's smartphones and tablet computers.
Difficulty: Medium
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