Johnson Health Center 2022 Annual Report

ANNUAL REPORT 2022

MISSION

To provide affordable and comprehensive healthcare with quality services and strong community partnerships to improve access to healthcare for all.

VISION

To be a place where staff feel highly valued, patients are deeply cared for, and leaders model the way by living out the core values.

CORE VALUES

RESPECT

We value and respect each patient, their family, ourselves, and each other. Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect individual differences, show empathy to our patients, their families, and each other, and work collectively to build Johnson Health Center as a medical home and an employer of choice.

INTEGRITY

We are committed to doing the right thing every time. Our actions reflect our commitment to honesty, openness, truthfulness, accuracy, and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions.

EXCELLENCE

We will pursue excellence each day in activities fostering teamwork, quality improvement, patient care, innovation, and efficiency. At Johnson Health Center, all our staff are passionately committed to the highest quality of care for our patients. We continually seek ways to enhance the patient’s experience and promote an environment of continuous quality improvement.

INNOVATION

We value creativity, flexibility, and continuous improvement efforts. We are advocates and instruments of positive change, encouraging staff to engage in responsible risk-taking, and working to make a difference. Creative thinking enables us to build on successes and learn from failures.

TEAMWORK

We understand teamwork is the essence of our ability to succeed. We work across functional boundaries and embrace diversity. Our collaborative approach ensures a culture of participation, learning, and respect, and serves to improve the quality of patient care. By focusing on a team-based approach, each Johnson Health Center staff's expertise is used to optimize the patient’s experience.

EXECUTIVE TEAM

CEO MESSAGE

The Power of Health

After eight years at Johnson Health Center, I am honored to continue to lead and represent an organization whose work is built on a value system focused on respect, integrity, teamwork, innovation, and excellence.

Johnson Health Center’s mission is to provide affordable and comprehensive healthcare with quality services and strong community partnerships to improve access to healthcare for all. Aligning with our mission, our vision is one of a never-ending pursuit to be a place where staff feel highly valued, patients are deeply cared for, and leaders model the way by living out the core values. With these ideals in the forefront, 2022 has been a year of preparing for the future to transform patient care and demonstrate the power of health.

Johnson Health Center’s future will see an expansion of services, increased focus on delivery of health outcomes, advocacy for patients at the state and federal levels of government, promotion of the Johnson Health Center brand in the community, and continued staff encouragement to remain innovative and creative.

The Johnson Health Center Board of Directors has been instrumental in positioning Johnson Health Center for the future. Their support and commitment to supply sound direction and guidance has secured Johnson Health Center’s success in serving Lynchburg and surrounding counties.

The foundation of our work in preparing for the future lies in the strategic plan adopted by the Board of Directors in 2021. This aggressive plan works to push Johnson Health Center to find opportunities to continue to provide transformative patient care. It has positioned Johnson Health Center to be a leader in bringing access, quality, and affordable healthcare to all in the Central Virginia region.

In this annual report, I am pleased to share with you some of the exciting work Johnson Health Center has achieved in patient care, outreach to the community, behind the scenes work in preparing for expansion, and the recognition of our hardworking dedicated staff by partners in the community.

Join me in celebrating the power of health, the work we have completed, and the work yet to come. The future is bright!

GARY CAMPBELL Chief Executive Officer ANITA POLESKI Executive Assistant

DR. KIRSTEN MADEA Chief Medical Officer

MEHGAN McCRICKARD Chief Operations Officer

CHRISTINA GOFF Chief Financial Officer

JOBAN SINGH Chief Strategy Officer

SHARON SAUNDERS Director of Human Resources

Gary Campbell, Chief Executive Officer

RICK ANDERSON Chief Compliance Officer

TRACY COLEMAN Chief Nursing Officer

JASON SPEAR Director of Information Technology

BOARD CHAIR MESSAGE

Johnson Health Center continues to be a leading healthcare provider of choice in the Central Virginia region. Recognizing the power of health, Johnson Health Center continues to push to provide accessible, quality, affordable care to as many of those in our community as possible. Johnson Health Center’s executive team and hardworking excellent staff are committed to the power of health and the benefits it can bring to our community.

The Johnson Health Center Board of Directors meets monthly with the Johnson Health Center executive team to learn of the many successes and challenges facing the organization. Workforce development, retention of staff, availability of prescription drugs, Medicaid reimbursement rates, 340B drug pricing program, and workplace safety are a few of the big issues we tackle.

I am pleased to share the executive team is made up of top-notch industry professionals who through innovation, education, and teamwork address each of these concerns with confidence. The Board of Directors, made up of over 51% patients of Johnson Health Center, supplies advice, guidance, and support to their efforts.

This year has seen activation of both the mobile medical and dental units into the community. Outreach to the underserved and awareness programs at local schools has helped Johnson Health Center reach more patients and provide them with much needed services. Our medical providers have implemented data check points to accurately record data points to demonstrate healthy outcomes and quality of care. Our community engagement specialists work tirelessly with our community partners to participate in events and projects with patients throughout the year. These are just a few of the many successes Johnson Health Center has experienced in 2022.

The Board currently supports Johnson Health Center with 100% participation in its fundraising efforts. Being a federally qualified health center, most of the funding for the organization comes from federal reimbursement for patient services. This funding, however, is not enough to continue the organization’s efforts to grow and expand services to meet the community’s needs.

As we look ahead, I encourage you to support Johnson Health Center with an investment in better futures for our community. A gift that is meaningful to you will help provide the supplemental funding needed to move forward with our vision. YOU have the power to improve access to healthcare for all!

Thank you for your support of Johnson Health Center. We look forward to working with you for many years to come as we move forward with our shared mission.

BOARD OF DIRECTORS

DEBRA DRAKE, Chairman

ROBERT GOLCHESKI, Vice Chair

SHERRY GENTRY, Treasurer

MARY BROPHY, Secretary

ARTHUR FISHER *

SANDY GLASS

JENNIFER HALL*

TERESA McCRICKARD

DESTIN TANNER

JAMES TYLER

GARY HUTCHERSON *

Debra Drake, Board Chair

* Term of service on the Johnson Health Center Board of Directors has concluded.

SERVICES

Johnson Health Center is proud to offer comprehensive healthcare services to anyone seeking care in the community.

PRIMARY CARE

Comprehensive healthcare for adults and children.

BEHAVIORAL HEALTH

With the goal of truly being an integrated model, behavioral health services for adults and children are offered at all of the primary care locations.

DENTAL

Dental services are available to adults, children, and expecting mothers.

PHARMACY

Pharmacies operate to ensure patients and community members have access to affordable prescriptions.

OB/GYN

Offering a full range of obstetric and gynecological services, OB/GYN providers are available to see patients in office as well as perform procedures and deliver newborns at Virginia Baptist Hospital.

TRANSPORTATION

Free transportation is available to and from medical appointments for patients living in Lynchburg and the counties of Amherst, Appomattox, Bedford, and Campbell.

FINANCES

QUALITY REVENUE $216,825

GRANT REVENUE $3,635,956

COVID-19 FUNDING $2,087,788

DONATION REVENUE $196,075

OTHER REVENUE $122,605

PATIENT SERVICE REVENUE $16,069,819

PHARMACY REVENUE $6,448,569

REVENUE RESOURCES

OTHER BUSINESS $1,131,169

BUILDING $476,617

SERVICES $2,532,812

SUPPLIES $3,434,381

DEPRECIATION $639,455

OPERATING EXPENSES

SALARIES & BENEFITS $18,469,977

PRIVATE INSURANCE 16.7%

MEDICARE 11.3%

PATIENT PAYER MIX

SELF PAY 5.2%

MEDICAID 66.8%

ACCESS IS POWER

Johnson Health Center (JHC) was founded in 1998 with the mission to provide affordable and comprehensive healthcare with quality services and strong community partnerships to improve access to healthcare for all.

In 2003, the organization became a federally qualified health center (FQHC) supplying comprehensive medical services, laboratory, x-ray, pharmacy, dental, behavioral health, substance abuse treatment, OB prenatal services, and outreach. Johnson Health Center’s FQHC status allows for the acceptance of high volumes of underinsured patients and reduced fees are offered to those who qualify financially.

Now with eight locations and two mobile units, Johnson Health Center offers an extensive range of health and support services for residents of Lynchburg and the counties of Amherst, Appomattox, Bedford, and Campbell. The Johnson Health Center leadership and dedicated staff believe access to top-notch care is a human right, and everything is done to ensure members of our community feel empowered to preserve their well-being and address health concerns.

Johnson Health Center has been successful in delivering on its vision and mission, but limited space has created a barrier to increasing access to healthcare as community needs continue to grow. Johnson Health Center plans to build a new Amherst County Community Health Center which will consolidate the existing Amherst County Community Health Center, Amelon Square Immediate Care, and James River Dental Clinic locations into one building. This 22,000 square foot building will combine many current services and expand access to new services.

NEW! COMING IN 2024! AMHERST COUNTY COMMUNITY HEALTH CENTER

PHARMACY SERVICES

Johnson Health Center operates a pharmacy to ensure our patients and community members have access to affordable prescriptions. Johnson Health Center runs several pharmacies; one in Lynchburg, one in Bedford, and one due to open in the summer of 2023 in Madison Heights. However, prescriptions can be delivered to other Johnson Health Center sites for easy pick-up. Home delivery options are also available. Johnson Health Center’s pharmacies can fill prescriptions for anyone, including those who are not patients of Johnson Health Center.

● Convenient pick-up from any Johnson Health Center location

● Home delivery options

● Medication Assistance Program (MAP)

● Saturday hours

● Easy refill options

● Ability to fill prescriptions from non-Johnson Health Center providers

● Free diabetic testing supplies

In addition to our pharmacies reduced and competitive prices, we also offer a $4 price list for specific medications. A price list can be found on the Johnson Health Center website at www.jhcvirginia.org.

Johnson Health Center recognizes the cost of prescription medications can be overwhelming and, to meet this need, offers a Medication Assistance Program (MAP). MAP allows Johnson Health Center patients to receive designated medications at a reduced cost. The patient simply expresses a need to the provider for medication assistance to begin the process.

As a service to our patients, Johnson Health Center submits applications for medication assistance from each pharmaceutical company. Once a patient is approved, our MAP Coordinator orders the patient’s prescribed medications. Some medications are delivered to Johnson Health Center’s pharmacy where patients can pick them up, and some can be delivered directly to the patient’s house.

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BEDFORD COMMUNITY HEALTH CENTER PHARMACY

Operates within Bedford Community Health Center 582 Blue Ridge Ave., Bedford, VA 24523

JOHNSON HEALTH CENTER PHARMACY

Operates within Johnson Health Center 320 Federal St., Lynchburg, VA 24504

AMHERST COUNTY COMMUNITY HEALTH CENTER

Opening

County

in Summer of 2023 in the existing Amherst

Community Health Center with limited hours prior to moving to the new Amherst County Community Health Center in 2024 with the addition of drive-thru services.

JOHNSON HEALTH CENTER PHARMACY LOCATIONS

JOHNSON HEALTH CENTER CLINICAL PHARMACIST SERVICES

Johnson Health Center has a Clinical Pharmacist, Caroline Brown, PharmD, on-site who can help you develop a long-term preventative care plan and manage your health conditions.

SERVICES INCLUDE

● Medicare Annual Wellness Visits

If you’ve had Medicare Part B (Medical Insurance) for longer than 12 months, you can get a yearly “Wellness” visit to develop or update your personalized plan to help prevent disease or disability, based on your current health and risk factors.

● Medication Therapy Management and Drug List Reviews

Ensures greatest therapeutic outcomes through improved medication use and reduces the risk of adverse events.

MOBILE SERVICES

Johnson Health Center has two mobile units used to expand our services further into the communities we serve. The mobile units offer limited medical and dental services. Each unit is taken to community organizations and schools to supply on-site care for residents, students, and others. The dental unit is primarily located at Rustburg Community Health Center to supply dental services to Campbell County residents but has the ability to travel to partnering organizations and events.

QUALITY IS POWER

COMMUNITY HEALTH CENTER QUALITY RECOGNITION (CHQR) BADGES

The Health Resources and Services Administration (HRSA) recognizes Health Center Program awardees and look-alikes with Community Health Quality Recognition (CHQR) badges. The badges are awarded to those health centers who have made notable quality improvement achievements in the areas of access, quality, health equity, health information technology, and COVID-19 public health emergency response for the most recent HRSA Uniform Data System (UDS) reporting period.

The Advancing Health Information Technology (HIT) for Quality badge recognizes health centers meeting all criteria to optimize HIT services.

HEALTH CENTERS MUST MEET THE FOLLOWING FIVE CRITERIA:

● Adopted an electronic health record (EHR) system

● Offers telehealth services

● Exchanges clinical information electronically with key providers in healthcare settings

● Engages patients through health IT

● Collects data on patient social risk factors

Johnson Health Center is recognized in several delivery sites as a Patient Centered Medical Home (PCMH). PCMH is a model of care putting patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams.

Research shows PCMHs improve quality, the patient experience, and increase staff satisfaction—while reducing healthcare costs. Health centers earning recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.

JOHNSON HEALTH CENTER RECEIVED $216,825 IN QUALITATIVE INCENTIVE MONEY IN 2022

QUALITY OUTCOMES

The future of healthcare is driven by quality outcomes and value-based care. In other words, healthcare organizations who focus on improving overall care will be at the forefront of the patient’s expectations.

Delivering care with comfort and compassion, Johnson Health Center gives each patient the best quality care available through an integrated approach. Our providers work with complex community needs requiring collaborative teamwork and innovative treatments on the path to improve lives through better outcomes and to meet the healthcare needs of now and the future.

Quality is proven by results. In 2022, Johnson Health Center shares the outcomes below which will contribute to a healthier Central Virginia community.

JOHNSON HEALTH CENTER SAW A 9% INCREASE IN PEDIATRIC BMI SCREENINGS INCLUDING COUNSELING FOR NUTRITION AND PHYSICAL ACTIVITY.

JOHNSON HEALTH CENTER INCREASED THE NUMBER OF PREGNANT WOMEN BEGINNING CARE IN 1ST TRIMESTER BY 18%.

JOHNSON HEALTH CENTER SAW 7% MORE PATIENTS WITH HYPERTENSION HAVING CONTROLLED BLOOD PRESSURE.

of Patients with Hypertension (HTN) whose Blood Pressure (BP) was Controlled (< 140/90 mmHg).

JOHNSON HEALTH CENTER SAW A 18% INCREASE IN DEPRESSION SCREENINGS WITH A FOLLOW-UP PLAN.

Percentage of Patients Aged 12+ Screened for Clinical Depression and if Positive had a Follow-Up Plan Documented.

JOHNSON HEALTH CENTER SAW A 15% INCREASE IN STATIN THERAPY FOR THE PREVENTION AND TREATMENT OF CARDIOVASCULAR DISEASE.

GROWTH IS POWER

JOHNSON HEALTH CENTER PATIENT GROWTH FROM 2017 TO 2022

Since 2017, Johnson Health Center has increased patient access by 40%. In 2022 alone, Johnson Health Center provided services to over 27,000 individual patients with nearly 100,000 visits.

OVERALL PATIENT GROWTH = 40%

OVERALL OFFICE VISIT GROWTH = 45%

JOHNSON HEALTH CENTER SERVED 886 PATIENTS IN A LANGUAGE OTHER THAN ENGLISH.

Johnson Health Center’s Spanish Language Coordinator Caisy Hernandez and Spanish Language Specialist Perla Dehoyos provide in-person interpretation to Spanish-speaking patients.

JOHNSON HEALTH CENTER WHO WE SERVED IN 2022

27,575 PATIENTS SERVED

56% of patients at or below 200% OF THE POVERTY LEVEL

PATIENTS BY AGE

Adults 18-64 48%

Children <18 44%

Geriatric 64+ 8%

91,141 IN-PERSON PATIENT VISITS

8,012 VIRTUAL PATIENT VISITS

Medical Encounters 78%

Behavioral Health Encounters 11%

Dental Encounters 10% Other Service Encounters 1%

60,178 TOTAL PRESCRIPTIONS FILLED

5,502 more prescriptions were filled at a Johnson Health Center pharmacy in 2022

PATIENTS REPORTED RACE ETHNICITY

Totals may not equal total patients served as some patients decline to identify or may identify in more than one category.

SPECIAL

3,898 more prescriptions delivered to homes in 2022

The JHC average cost for each patient visit is $268.85

The JHC average cost to provide each patient care annually is $966.71

The JHC cost per patient is 13% below the state average The 2022 national average cost per patient was $1,339.02

SUPPORT IS POWER

ANNUAL FUND

2022 Gifts Received and Committed $174,997.08

AMHERST COUNTY COMMUNITY HEALTH CENTER POWER OF HEALTH CAPITAL CAMPAIGN

2022 Gifts Received and Committed $275,214.48

JHC CARES FUND*

2022 Gifts Received and Committed $327.50*

* The JHC Cares Fund was created to help colleagues who are facing financial hardship immediately after a natural disaster or an unforeseen personal hardship. The Fund relies primarily on individual donations from staff to fund this program.

Funding for health centers has become increasingly challenging and uncertain in recent years. Federal and state budget strains threaten traditional sources of health center funding, including Medicaid reimbursement and federal grant funding for health center programs.

Johnson Health Center and other health center leaders recognize the need to diversify revenue streams through increasing and adding support from private philanthropic sources such as individual donors and foundations.

JOHNSON HEALTH CENTER POWER OF HEALTH

Access, Quality, Growth, and Support

AMHERST COUNTY COMMUNITY HEALTH CENTER

Aligned with Johnson Health Center’s (JHC) mission to provide affordable and comprehensive healthcare with quality services and strong community partnerships to improve access to healthcare for all, plans are moving forward to build the new Amherst County Community Health Center.

Building on expansion successes and growing requests for services, Johnson Health Center is breaking ground on a newly constructed health center to be located in Madison Heights next to the existing Amherst County Community Health Center.

This new health center will integrate under one roof many current services including adult and children’s medical and dental, behavioral health, pharmacy with drive-thru, and provide a wellness and fitness center designed to facilitate nutritional education and physical fitness.

This building will be 22,000 square feet and will consolidate three existing Amherst County facilities into one larger facility.

You are invited to take part in Johnson Health Center’s Power of Health Capital Campaign to support efforts to provide affordable and comprehensive healthcare with quality services! Learn more about the Power of Health Capital Campaign and donate here www.jhcvirginia.org/capital-campaign.

YOU have the power to help improve access to healthcare for all!

2022 DONORS

Every effort has been made to ensure the accuracy of names listed. If there is an error or omission, please accept our apologies and call us at (434) 455-2480, ext. 1432 so we can correct our records.

Anthem, Inc.

Doug Barrese

Mary Brophy

Kayla Bryant

Gary W. Campbell

Carter Craft Foundation

Centra Health, Community Health Services

J. Dee Delta Dental of Virginia Foundation

Debra Drake

Lynn Dunn

Fidelity Real Estate Company

First Bank & Trust Company

First Citizens Bank

Arthur Fisher

Sherry Gentry

Kimberly Gilman

Robert Golcheski

Jennifer Hall

Grace Memorial Episcopal Church

Holy Trinity Lutheran Church

Gary Hutcherson

Greater Lynchburg

Community Foundation

Impact2Lead

Teresa McCrickard

Member One Federal Credit Union

Mission House Coffee

Raquel Ortega

Peakland Market & Catering Co.

Marc Propst

Dawn Richburg

Sharon Saunders

Sentara Healthcare

The following donors are recognized with gratitude for gifts benefiting Johnson Health Center in 2022.

HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA)

Community Health Center 330 Grant

National Hypertension Control Initiative

American Rescue Plan Act Funding for Health Centers

American Rescue Plan Act Funding for Health Centers (ARP-UDS+)

Health Center Infrastructure Support

CENTRA HEALTH, COMMUNITY HEALTH SERVICES

Enhancing Wellness Through Access to Oral Health Services

HEALTH CENTER NETWORK OF NEW YORK, INC.

Transforming Oral Health for Families

THE AL STROOBANTS FOUNDATION

Amherst County Community Health Center

Power of Health Campaign

THE CABELL FOUNDATION

Amherst County Community Health Center

Power of Health Campaign

VIRGINIA DEPARTMENT OF HEALTH

COVID-19 Outreach

VIRGINIA HEALTH CARE FOUNDATION

Expanding Access to Behavioral Health Through Collaborative Care

VIRGINIA HEALTH CATALYST

2022 Oral Health Integration Learning Collaborative

VIRGINIA PHARMACIST ASSOCIATION

Chronic Care Management Pilot Program

2022 ACTIVE GRANTS

PATIENT ENGAGEMENT AND OUTREACH

Johnson Health Center’s Patient Engagement and Outreach Team serves as a vital link between Johnson Health Center, its patients, and the local community. The Patient Engagement and Outreach Team seeks opportunities for relationship development with community organizations and patients through outreach activities. This team is integral to Johnson Health Center’s patient-centered medical home by addressing patient needs for adequate, affordable health insurance and engaging patients in their healthcare and well-being.

2022 OUTREACH EVENTS

Alan B. Pearson Regional Cancer Center Health Fairs

Altavista YMCA Health Fair

Amherst Apple Harvest Festival

Appomattox Juneteenth Event

Bedford Centerfest

Bedford Community Event

Bedford Fall Festival

Campbell Co. Public Library Trunk or Treat

Campbell Co. Summer Grand Reading Finale

Centra Diabetes and Wellness Fair

CVCC (Central Virginia Community College) Wellness Wednesdays

Dearington Apartments Back to School Event

Fun Quest Trick or Treat Event

Hill City Pride

Junior League of Lynchburg All Aboard Event

Junior League of Lynchburg Day in the Park

Lynchburg Cars & Coffee

Lynchburg Heart Walk

Lynchburg Hillcats Outreach Tables

Lynchburg MLK Jr. Walk

Lynchburg National HIV Day Testing Event

Lynchburg Out of the Darkness Walk

Milkapalooza

Red Food Truck Ministry Outreach Table

Sandusky Middle School Block Party

State Farm Easter Egg Hunt

Timberlake Christian Fun Run

Tree of Life International Church Event

YMCA Health and Safety Fair

YWCA Health Fair

JHC IN THE COMMUNITY

2022 NOTABLE ACHIEVEMENTS

Johnson Health Center, Unit Lead

The Katheryn Barbier Inspiration Award

Awarded to a Johnson Health Center staff member who truly inspires others to be better and goes beyond in living Johnson Health Center’s core values while helping us deliver our mission to provide affordable and comprehensive healthcare with quality services and strong community partnerships to improve access to healthcare for all.

2022 Level Up Award

Awarded by the Young Professionals of Central Virginia

DR. CHRISTIAN NEAL Johnson Health Center, Director of Psychiatry

2022 Provider of the Year

Recognized by the Virginia Community Healthcare Association

2022 Best Pharmacy – Sliver

2022 Best Counseling Services – Sliver

2022 Best Family Practice – Honorable Mention

2022 Best Pediatric Practice – Honorable Mention

Presented by Lynchburg Living

2022 Readers’ Choice Award in Pediatric Practice Category, 2nd Place

2022 Readers’ Choice Award in Pharmacy Services Category, 2nd Place

2022 Readers’ Choice Award in Counseling Services Category, 2nd Place

2022 Readers’ Choice Award, Best Place to Work, 3rd Place

Awarded by The News and Advance

CHRISTINA GOFF Johnson Health Center, Chief Financial Officer

SAMANTHA ROSSER

2022 CORE VALUES AWARDS

Based on Johnson Health Center's Core Values, staff are recognized each year at the awards portion of the Annual All Staff Meeting for demonstrating the core values in their daily work.

RESPECT

Meg May, Lead Patient Scheduling Specialist

Shawn Smith, Systems Administrator

INTEGRITY

Anita Poleski, Executive Assistant

Chelsey Tomlin, Director of Operations

EXCELLENCE

Jean Jun, Nurse Practitioner

Deborah Woodfin, Lead Patient Assistance Specialist

INNOVATION

Dr. Janna Laverdiere, Director of Dentistry

TEAMWORK

Tyler Harlow, Director of Pharmacy

Caroline Brown, Staff Pharmacist

Ed Cundiff, Staff Pharmacist

Lynn Dunn, Registered Pharmacist

Sherri Ferguson, Pharmacy Technician

Cassie Harris, Pharmacy Technician

Shannon Hawkins, Pharmacy Technician

Russ Hovda, MAP Volunteer

Sue McHenry, Staff Pharmacist

Joni Mitchell, Pharmacy Technician

Theresa Pollard, Registered Pharmacist

Tammy Ware, Pharmacy Technician

India Younger, Pharmacy Technician

Carolyn Waters, Pharmacy Technician

5 YEARS

Tracy Coleman, Chief Nursing Officer

Michelle Coveleski, Dental Hygienist

Crystal Ferrell, Licensed Practical Nurse

Diana Frazier, Referral Coordinator

Lisa Fusco, Certified/Registered Medical Assistant

Brittany Goodman, Dental Assistant

Daniel Harper, Associate Director of Facilities

Rachel Harrison, Nutrition and Wellness Coordinator

Alisa Jackson, Licensed Practical Nurse

Brenda Kozak, Family Nurse Practitioner

Asia Lewis, Health Records Coordinator

Meg May, Lead Patient Scheduling Specialist

Paula Peters, Licensed Practical Nurse

Michael Sale, Patient Transportation Coordinator

Jason Spear, Director of Information Technology

Angela Spencer, Licensed Practical Nurse

Tami Tinnin, Pediatric Nurse Practitioner

10 YEARS

Katy Cole, Unit Lead

Shannon Hawkins, Pharmacy Tech

Duane Kresge, Associate Director of Pediatrics

Emanuelle Lillard, Senior Registered Medical Assistant

Mike McKown, Registered Technologist, Radiology

Anita Poleski, Executive Assistant

David Reese, Physician Assistant

15 YEARS

Vickie Horn, Lead Dental Hygienist

IN MEMORY OF LANGE JOHNSON

A longtime friend of Johnson Health Center, Lange Johnson passed away in March of 2022. Lange was the grandson of Dr. Robert Walter “Whirlwind” Johnson who was honored in the naming of Johnson Health Center at its founding in 1998. Dr. Robert W. Johnson was the first African American physician to receive practice rights at Lynchburg General Hospital and practiced his entire medical career in Lynchburg. Dr. Johnson is also credited with coaching tennis greats Arthur Ashe and Althea Gibson.

In 2015, Lange created the Whirlwind Johnson Foundation, a non-profit organization dedicated to furthering the legacy of his grandfather and restoring Dr. Johnson's historic residence and tennis court in Lynchburg. Lange also enjoyed career success as a Vice President at Time Life and at Universal Music Group.

Johnson Health Center CEO Gary Campbell partnered with the Johnson family as part of the 20th Anniversary of Johnson Health Center by featuring a play called Sunday’s Child by Jennifer Petticolas in honor of Dr. Johnson. The Patient Engagement Specialist team at Johnson Health Center was instrumental in bringing this production online and part of the proceeds went to the Whirlwind Foundation whose mission is to preserve the legacy of Dr. Robert Walter “Whirlwind” Johnson.

More on the Whirlwind Johnson Foundation can be found here https://whirlwindjohnson.org/.

1961-2022

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Funding for health centers has become increasingly challenging and uncertain in recent years. Federal and state budget strains threaten traditional sources of health center funding, including Medicaid reimbursement and federal grant funding for health center programs.

Johnson Health Center and other health center leaders recognize the need to diversify revenue streams through increasing and adding support from private philanthropic sources such as individual donors and foundations.

Johnson Health Center works to develop relationships with our elected officials and in turn, communicate the wide range of services offered to our patients. In conjunction with the VCHA and NACHC, Johnson Health Center also communicates with our elected officials legislative priorities important to the continuation of care for patients of health centers.

If you have any questions or would like to participate in the grassroots level of our advocacy efforts, contact us at 434.455.2480, ext. 1432 or giving@jhcvirginia.org.

National Association of Community Health Centers nachc.org

The National Association of Community Health Centers (NACHC) was founded in 1971 to promote efficient, high-quality, comprehensive health care that is accessible, culturally and linguistically competent, community directed, and patient-centered for all.

Virginia Community Healthcare Association

vcha.org

The mission of the Virginia Community Healthcare Association is to Advocate on behalf of, Educate and Elevate our member health centers, enhancing their ability to provide affordable, accessible, quality healthcare to the communities they serve regardless of their ability to pay.

Advocacy is defined as any action that speaks in favor of, recommends, argues for a cause, supports or defends, or pleads on behalf of others.

JOHNSON HEALTH CENTER LEGISLATIVE PRIORITIES

FEDERALLY QUALIFIED HEALTH CENTER (FQHC) FUNDING

As the largest primary care network in the country, Community Health Centers play an integral role in our nation’s health care system. The next step is to build on the successes of the past by preserving, strengthening, and expanding the model to more communities and populations.

During the two-year COVID-19 pandemic health centers have continued to demonstrate results for their patients. Widening the program by extending care into additional communities most recently revealed by COVID-19 to have clear inequities in health status would yield millions more patients. Deepening services at existing sites to include greater access to maternal/ newborn health care, COVID-19 long-term issues, mental and behavioral health care, oral health and aging, and investing in the health center workforce of the future to deliver these services.

Health centers deliver an excellent return on this federal investment: They reach individuals with the greatest difficulty accessing or affording health care services, including those with chronic diseases at risk for costly health complications, and guarantee them access to high-quality care, improve health outcomes and narrow health disparities. Health centers are efficient and save the health care system $24 billion every year, reducing unnecessary inpatient hospitalizations and emergency room use.

340B DRUG PRICING PROGRAM

Providing access to a full range of affordable comprehensive services, including pharmacy services, is a key component of the Community Health Center model. Established in 1992, the 340B Drug Discount Pricing Program enables health centers to purchase outpatient drugs at reduced prices, allowing them to ensure that all low-income patients have access to affordable prescription drugs. In addition, the savings health centers receive by purchasing discounted medications through the 340B program must be reinvested into health center programs and services. Due to Health centers’ slim operating margins, these savings are integral to their ability to sustain ongoing operations. In fact, without the savings from the 340B program, health centers would be severely limited in their ability to support many of their core services such as behavioral health and opioid treatment programs and other activities for their patients.

The 340B program is currently under assault on several fronts – and it is crucial that it is protected. Health centers’ reliance on 340B is critical to their financial viability and their ability to provide high quality, comprehensive low-cost health services, including affordable medications, to their patients.

WORKFORCE DEVELOPMENT

Community Health Centers depend upon a network of over 255,000 clinicians, providers, and staff to deliver on the promise of affordable and accessible health care. Long-term investments in the nation’s primary care workforce are needed to achieve the cost-savings the country needs and to ensure health centers can keep pace with the growing and changing health needs in their communities. Severe workforce shortages and growing salary gaps make it difficult for health centers to recruit and retain an integrated, multi-disciplinary workforce to provide high-quality care. The COVID-19 pandemic has only exacerbated this reality, increasing health center provider shortages due to burn-out, early retirement, sickness, and marketplace competition.

Continued federal investment is essential to broadening the workforce pipelines health centers depend on to provide care to patients. Prioritizing funding for primary care workforce programs is critical as there continues to be efforts for a more focused approach and increased attention to primary care.

DID YOU KNOW

OFFICE BASED OPIOID TREATMENT (OBOT) PROGRAM

Johnson Health Center is an Office Based Opioid Treatment (OBOT) center.

OBOT is a well-established alternative to being treated for opioid addiction in an inpatient rehabilitation facility. The program allows participants to receive medication assisted treatment (MAT) with buprenorphine products while living at home, working, and taking care of their family.

The program combines medical visits with counseling and care coordination services to ensure the whole person is being treated. JHC can take care of primary care, behavioral health and dental needs without having to see multiple healthcare organizations. This program is offered at Bedford Community Health Center and Amherst County Community Health Center.

CERTIFIED CLINICAL MEDICAL ASSISTANT PROGRAM

Established by Chief Nursing Officer Tracy Coleman in partnership with the Central Virginia Community College (CVCC) Workforce Development Certified Clinical Medical Assistant Program, Johnson Health Center’s Certified Clinical Medical Assistant Program (CCMA) prepares gradates to sit for the National Healthcareer Association Medical Assistant Certification Exam and to work in medical offices, clinics, urgent care centers, and for work in general medicine or specialty practices.

The program is designed to prepare students to be professional medical assistants, as multi-skilled allied healthcare professionals specializing in procedures commonly performed in the ambulatory healthcare settings. Students learn to perform clinical and administrative duties and aid various providers including physicians, nurse practitioners, and physician assistants.

CLINICAL EDUCATION AFFILIATION WITH LIBERTY UNIVERSITY COLLEGE OF OSTEOPATHIC MEDICINE (LUCOM)

Johnson Health Center supports a partnership with Liberty University College of Osteopathic Medicine (LUCOM) to instruct students pursuing the degree of Doctor of Osteopathic Medicine and/or allied health professions. LUCOM students observe and aid medical providers during patient visits and learn the electronic medical record system.