MR Industrial Services: Building a Sustainable Future

Foreword

At MR Industrial Services, our mission is to set the benchmark for excellence in the secondary and architectural steel supply industry in the UK.

We are dedicated to delivering superior quality products, innovative solutions, and exceptional service to our clients while upholding our commitment to sustainability, ethical practices, and community enrichment.

We strive to exceed expectations by fostering enduring partnerships, advancing industry standards, and contributing to the built environmentwith steel solutions that are not just structurally sound, but also, where appropriate, aesthetically remarkable. As we grow, we remain steadfast in our pledge to support the economy, protect the environment, and enhance societal well-being through every facet of our operations.

“ We are committed to forging a future that is profitable, purposeful and sustainable.”

Matthew Ross, MD

About Us

MR Industrial Services are one of the UK’s largest secondary steel and architectural steel suppliers.

Formed in 2015, we have rapidly gained a reputation for our professional approach, tenacity and expertise. This has led to exceptional growth and re-investment within the company ensuring key positions have been filled and all opportunities to maximise our capacity have been fulfilled. Being based in the Midlands is the ideal location to service our client base UK wide.

Our goal is clear: to become the foremost supplier of secondary and architectural steelwork in the UK. To achieve this, we are committed to exceeding our clients’ expectations by consistently delivering beyond expectations. This commitment involves a close collaboration with our supply chain and a dedication to the continuous development of our team through both training and the provision of state-of-the-art equipment. Our passion for our work and our strong drive for success are the foundations that support our ambition.

“ Our aim is to be the UK’s No1 supplier of secondary steelwork and architectural steelwork”

A Word From Our MD

As one of the UK’s largest suppliers in our field, it is incumbent upon us to lead by example, ensuring that every tonne of steel we provide is underpinned by a robust ESG framework.

We are steadfast in reducing our environmental impact, ensuring the wellbeing of our employees and communities, and upholding the highest standards of governance and ethics.

Our dedication to sustainability guides our environmental efforts, as we strive to minimise our carbon footprint and contribute to a cleaner planet through efficient resource utilisation and innovative supply chain solutions. Socially, we are committed to fostering a workplace where safety, diversity, and opportunity are not just encouraged, they are embedded in our culture.

We are committed to forging a future that is profitable, purposeful and sustainable.

Matthew Ross

Governance

Our adherence to ethical practices, transparency and accountability is unwavering, ensuring we maintain the trust and confidence of our clients and partners.

Transparency & Accountability

• All decisions taken and their enforcement are done in a manner that follows rules & regulations.

• All information is freely available and directly accessible to all affected by such decisions and their enforcement.

• We have systems in place to support and demonstrate compliance with all relevant industry standards.

• We have a code of conduct which sees us manage our business Ethically & Responsibly.

• All employees are accountable for their own actions, behaviours, performance and decisions.

to all feedback.

• We share all, success & failure.

• Accountability & Transparency go hand in hand.

A Word From Our Director Of Business Development

I am pleased to present our commitment to Environmental, Social and Governance (ESG) principles, which are now, more than ever, an integral part of our strategic framework and corporate ethos.

These components are critical as we expand our business and forge new partnerships - they are the pillars upon which trust is built and excellence is achieved.

Together with our partners, we are moulding a future that respects our planet and its people, while continuing to deliver the excellence in service and product that MR Industrial Services is known for.

The ensuing ESG report reflects these commitments and is a testament to the progress we have made, the lessons we have learned, and the journey that lies ahead. We are excited to share this with you, as we continue to reinforce the foundations of a business that is built to last and driven by values that are designed to uplift.

Anthony Nelson

Our Sustainability Strategy

“ Together with our partners, we are moulding a future that respects our planet and its people ”

Anthony Nelson, DoBD

People

We will ensure that all people under the remit of our business model, have the opportunity to fulfil their potential in regard to inclusivity, equality and within a healthy work environment.

• We will encourage all our people to better themselves in everything they do.

• We will endeavour to be proactive rather than reactive and encourage all our people to be the same.

• We encourage all our people to be brave. To speak up and question.

• We will ensure all our people treat others with respect and compassion in all walks of life.

• We encourage our staff to be committed in everything they choose to do.

• We are committed to the requirements of international human rights laws, the elimination of all forms of illegal, forced or compulsory labour and totally reject child labour without exception.

• We respect equal opportunity rights and seek to provide our employees with a work environment free of discrimination or harassment of any kind.

• We will adhere to the requirements of legislation regarding working hours and minimum wage agreement.

• Our people and those who work for us but not employed, will be encouraged to embrace different cultures, opinions and knowledge.

• We actively encourage new talent to join the construction industry by offering work placements, apprenticeships and comprehensive training.

Planet

We are resolute in our determination to protect the planet by ensuring a sustainable approach to raw material usage in our production and by using justifiable management of natural resources so that we can support the needs of future generations.

• We will ensure all procurement of product, etc. comes from a sustainable source wherever possible.

• We will commit to the achievement of scope 1 energy comes from a renewable source.

• We will endeavour to ensure the life cycle of our products are fully compliant with the needs of our clients and the environment as a whole.

• We will ensure that the use of any natural resources such as water, is monitored, and develop plans to reduce their usage.

• We will endeavour to reduce our waste to landfill, with an ultimate goal of zero.

Partnership

MR Industrial Services limited are fully aware of the massive impact our business can have not only on our supply chain and clients, but also on the local community as a whole. We believe that in order to grow responsibly, these partnerships will have plans in place that will positively impact the economic, social and technological development, that will enhance our relationship with local communities and those we have business dealings with.

• We will strive, through active communication and participation, ton ensure our suppliers are committed to minimising the impact on the environment from their activities and their products, and encourage them to develop solutions that contribute to preserving the environment and saving energy.

• We aim to work actively with our suppliers who commit to our values, especially in reference to fair employment and good environmental practice.

• We will also endeavour to provide, to the greatest extent possible, our clients with accurate information about the composition of their products and their environmental impact throughout their life cycle wherever requested.

• We will register and resolve customer complaints in accordance with our published standards of service in a positive and timely manner.

• We are committed to making a sustainable positive impact on the communities in which we operate.

• We aim to make a distinctive contribution to inequality and social development through the establishment of effective partnerships and programmes that make best use of the energies and skills of our employees.

• We will support our employees in fundraising for charities and voluntary work, recognising both the benefit to the community and to the employees themselves.

• Wherever there is a need and availability based on skillset, we will make every effort to support local communities through employment.

Sustainability Road Map

Initiative

2022

Initiative

Reduction of electrical usage derived from fossil fuels by 50% on 2022 through fitting of PVC panels.

Initiative Launch

Introduction of a company - wide sustainability policy, and set in place 2022 as base year.

Increase stay aways for site work to reduce GHG emmisions and advance contribution to social values in a local community.

- Train out to all employees initiatives and goals for the next 10 years, by end of year and set in place ESG control team.

Initiative

To set in place Scope 2 energy supplier who can supply energy from 100% renewable sources

- Investigate and trial EVs.

- Investigate and trial Electric FLTs.

Initiative

Work with Material supppliers on material, to reduce Scope 3 Emmisions work with Material supppliers on material, to reduce Scope 3 Emmisions.

Initiative

Investigate and produce GHG Inventory calculator and publish.

- Work with EAP to investigate further initiatives and schemes such as cycle to work.

2027

Initiative

Carbon neutral on Scope 1 & 2 measurements.

Reduction of 25% on Scope 3 2025 measurements.

- Ensure throughout roadmap, latest technologies are considered.

Initiative Partnership with three local community programmes in regard to environmental projects.

2040

Initiative

2035

Initiative Investigate and measure embodied energy in all operations including our supply chain.

Carbon neutral on Scope 1 & 2 measurements.

Reduction of 40% on 2025 Scope 3 measurements.

Initiative

Fully reliant on ‘Green steel’ and other supply chain initiatives that deliver low carbon output/usage and setting in place net zero.

Initiative Reduce embodied energy in all operations including our supply chain by 25%.

“ Zero is Possible”

Michael Morrisroe, SHEQ & Sustainability Director

Health & Safety

MR Industrial Services Limited Senior Management are fully committed to zero injuries, illnesses and incidents. We firmly believe that all loss, inclusive of injury, illness, building and property damage and any local environmental issues, can be identified, controlled and ultimately prevented through our policies, etc., other governance, training and communication with all stakeholders.

• We will ensure that our workforce, and any other party that could be affected by our acts and omissions are properly consulted on all loss control matters, and in turn ensure that any workforce concerns are reaching the appropriate level and dealt with in a timely manner.

• We will encourage and ensure an effective cooperative effort is established and maintained through a system of communication, education, training and supervision where it is deemed necessary both as a requirement and as a business need.

• We will ensure that all aspects of our business are fully risk assessed and regularly reviewed; working with our employees to ensure their input forms part of any risk assessments undertaken by MR Industrial Services Limited.

• MR Industrial Services Limited will, once any health, safety and environmental risks have been identified, through our current risk assessment process look through a hierarchy of control, and eliminate, as a goal, the specified associated hazard.

• We will ensure that all accidents, incidents, unsafe acts and conditions, and near misses are reported and investigated, with emphasis on those considered to be Potential Serious Injury or Fatalities (P-SIF).

• We will continue to share, without exception, any best practice driven both inside the business and with any other stakeholder that may benefit from this knowledge.

• We will ensure that our contractor control processes fall in line with the needs of the health & safety policies of our business and any other customers’ business we chose to operate in. We will do this through a robust selection process.

• MR Industrial Services Limited have, and will maintain, a number of necessary health & safety certifications, inclusive of 45001:2018, Constructionline Gold and Safecontractor to name but three.

Team Engagement

Our people are our most valuable asset and team engagement is a necessary targeted approach to ensure that all our team deliver their best. Team engagement is built on trust, integrity, 360° communication and an agreed commitment to enhancing business reputation. Team engagement encourages a clear understanding of how we fulfil our goals and objectives, both personally and as a whole. It gives all team member not just the opportunity to offer ideas and improvements but also gives everyone the opportunity to turn those ideas, etc. into realisation.

Loss Control Meetings

As a business we run a committee that involves itself in all type of loss. Moving on from the normal Health & Safety meetings, it now involves common areas that affect all employees. This includes cross-fertilised ideas in culture both current standing and required improvements, training requirements, sustainability, emergency actions, up and coming and needed training, and many more.

Not only does everyone have input, but everyone also has an actionable takeaway of which all are to be involved through teamwork or desired research and report back.

Morning Huddles

Every morning, it is up to a member of staff who is not a supervisor or above to roll out a group meeting to discuss ‘yesterday’ and the plan for today. During these huddles, a team member will go through a current toolbox talk about something that has caused an issue, or where it has been a while since it was done so needs refreshing. On occasion, this huddle will have management member involved so questions can be asked of them.

Housekeeping Management

Through a concept that is new to this business, all employees are trained in techniques such as 5S (Sort, Straighten, Shine, Standardise & Sustain). Most housekeeping rules are generally made around a ‘clean as you’ go ethos, but 5S is a system that helps reduce waste and optimise productivity through maintaining an orderly workplace to achieve more consistent operational results.

Reporting Mechanisms

MR Industrial Services Limited record all aspects of the business that, according to the person that raises it, need improvement. We do this through strategically placed tablets through out the site for anyone to raise the query.

Human Rights

MR Industrial Services Limited is committed to protecting Human Rights and condemns any form of abuse of those Human Rights. This protection is based on the fundamental rights and freedoms that everyone is entitled, regardless of race, sex, nationality, ethnicity, language, religion or any other recognised status.

• Through this recognition of our commitment to any individuals Human Rights, MR Industrial Services Limited will ensure that our supply chain follow similar commitment(s) within their own business and supply chain.

• We will ensure that any negative impact on an individual, our business or reputation, will be dealt with immediately, and put in place remedies to make good any negative impact.

• MR Industrial Services Limited has zero tolerance to modern slavery, forced labour or indeed child labour. We are absolutely committed to preventing slavery and human trafficking in all its activities, and to ensuring that our supply chains are free from slavery and human trafficking.

• MR Industrial Services Limited is committed to supporting its entire supply chain through education to help increase knowledge and experience in the supply chain.

• Our commitment to Human Rights includes and without exception, MR Industrial Services Limited, its suppliers – inclusive of contractors and internal company supplies –and customers. It covers standalone policies in regard to the Modern Slavery Act 2015 and includes anti-slavery policies, and its recruitment policy.

Respecting & Empowering Our People

MR Industrial Services Limited believe that our employees are and always will be, our most valuable asset. We do and will continue to, respect and empower our team, allowing them an amount of autonomy which will help them both discover their own path and allow them, without reprisal, to have a say in the policies and processes that govern the business as a whole.

This means helping or be involved in creating new systems, etc. and enjoying the freedom of expression without the burden of continued senior management oversight.

• We will ensure that all employees are offered the opportunity to grow both academically and professionally within the business. We will do this by creating an environment that is open to different ideas, backgrounds, experiences, cultures, giving our employees the opportunity to perform to the best of their ability.

• We will ensure all those not in managerial position are part of the business decision making process.

• Where necessary, positive feedback and constructive criticism will be given to all ideas through a 360° process, and recognition of input by individuals will be afforded.

• MRIS giving employees more autonomy doesn’t necessarily mean more mistakes will be made or more setbacks will be experienced. However, when this does occur it will be treated as part of a learning curve and is an essential part of growth and success for both the business and the individual(s).

• Where required, and as part of any succession planning, we will provide the necessary managerial training, allowing an employee to improve in readiness to take on a role as an empowered leader. Furthermore, MRIS will provide the opportunity to all employees to take on training that will be used to improve their own current skill set and to unlock an individual’s full potential.

Social Values

We are committed to making a positive difference in our community. We believe that our products and services not only benefit our customers, but also contribute to the social, economic, and environmental well-being of our society. Some of the ways that we do this are:

Transparency & Accountability

• We support local entities, and source our materials from ethical and sustainable sources.

• We make donations to local charities.

• Sponsor local businesses, football/ boxing/golf/go karting and have a partnership with Leicester City Football Club.

• Recognising local people by sponsoring events such as, The Spirit of Corby and North Northamptonshire Active Communities Awards.

• We create a friendly and inclusive atmosphere in our workplace and provide fair and equal opportunities for our employees.

Promoting a Welcoming & Positive Workplace

By promoting a welcoming and positive workplace based on mutual respect, a commitment to health and safety and a workplace free of any kind of discrimination, bullying and harassment, MR Industrial Services Limited will ensure that we become the place to work.

• We will cultivate and encourage a positive working environment through continuous 360° communication that is open and honest that enhances and promotes meaningful and respectful dialogue.

• Through this recognition of our commitment to any individual’s Human Rights, MR Industrial Services Limited will ensure that our supply chain follow similar commitment(s) within their own business and supply chain.

• We will ensure that all employees, contractors, suppliers, clients and any other associated stakeholder, are treated fairly, respectfully and with the necessary dignity owed.

• We will ensure all those in a managerial position treat their team members with the respect and trust they are owed.

• Although our sites are drug and alcohol-free workplaces, we will ensure that problems that arise are dealt with effectively and consistently so that workers are protected and those affected are encouraged to seek help.

Equality & Diversity

We prioritise equality and diversity in our business culture. We actively prevent discrimination, harassment and victimisation, promoting equal opportunities in all aspects of our work. We value and respect the diverse backgrounds and perspectives of our employees, which enriches our workplace.

• All MR Industrial Services Limited employees have a responsibility to challenge, report and/or directly deal with discriminatory behaviour, unfair treatment, harassment or bullying whether we are directly or indirectly involved.

• We recognise that people have preferences about the world around them. So every employee has a responsibility to ensure that decisions made at work are not affected by bias or prejudice.

• We are committed to becoming an organisation which understands the effects of disability and provides effective support so that all employees can perform to the best of their ability. Ensure everyone has the opportunity to discuss, request and have put in place appropriate adjustments to their working environment promptly.

• We strive to advance equality of opportunity between people who share protected characteristics and those who do not as required under the Equality Act 2010.

• For us to effectively promote our Equality & Diversity values, we expect the following behaviours:

• Valuing diversity through treating all those who are considered stakeholders to us, as individuals, and

• Constructively challenging or praising others to ensure our values are lived out.

Consequently, MR Industrial Services Limited, along with our employees and contractors, is committed to upholding respect for everyone, transcending personal differences. Our approach is to actively listen and comprehend individual needs, allowing us to tailor our processes and services to better serve those needs. Furthermore, we pledge to ensure that everyone has equitable access to our internal services.

Local Sponsorship

Leicester City Football Club –Community Partnership

MR Industrial Services were the very first business to become a Leicester City Community Partner. With this signing, we will see all MR Industrial Services branding on the pitch-facing LED displays & throughout the King Power Stadium for all home games. This is a great opportunity to let thousands of football fans know what services MR can offer, so keep a look out!

Studfall Infant Academy

MR Industrial Services were happy to provide support for a local school, Studfall Infant Academy, in Corby. We were happy to manufacture and install a new canopy and repair some PVC guttering around one of the entrances to make sure it was safe for all the children and staff.

Air Ambulance

We are able to donate funds to the Air Ambulance that covers cover Derbyshire, Leicestershire, Rutland, Warwickshire and Northamptonshire. The Air Ambulance is not government funded and is not part of the NHS and solely relies on funding from local businesses and people to support this excellent operation.

Spirit of Corby Awards

We have sponsored the Spirit of Corby Awards for the past couple of years where we are able to recognise and celebrate the local people and organisations of Corby. Matthew Ross has presented an award on the night each time to the winners and is proud to be able to sponsor the award and help with community projects as much as possible.

North Northamptonshire Active Communities Awards

We have sponsored the North Northamptonshire Active Communities Awards for the past couple of years where we are able to recognise and celebrate local individuals, schools, groups, clubs, organisations and projects. Also celebrated on the night is the legacy of the past year’s sporting success at local, national and international level. Matthew Ross has presented an award on the night each time to the winners and is proud to be able to sponsor the award and help with community projects as much as possible.

Corby Warriors Football Club

Main sponsor of all three Corby Warriors Football teams. Home and away shirt sponsorship.

Corby Town Football Club

Main sponsor of Corby Town Football Club. Home and away shirt sponsor and main stand called the MR Industrial Services Stand. MR branding pitch facing and on the main stand. MR have been the main sponsor for two years now and long may it continue.

Corby Boxing Gym

MR have helped manufacture and install parts of a newly opened boxing gym. We have manufactured and installed a punch bag frame, four ring posts and mesh panels that were required for the changing rooms. MR also make a yearly donation to the gym.