ATA March / April 2022

Page 1

auto CARS • TRUCKS • JOBBERS

C-STORES • INSTALLERS • RECYCLERS

& trucking

ATLANTIC RACE SEASON IS ON FOR 2022! (STORY ON PAGE 10)

CARWASHES • SERVICE STATIONS DEALERS • GARAGES • BODY SHOPS

MARCH / APRIL 2022 $4.95

50 YEARS AT DOMINION SURE SEAL (PAGE 34)

FORD TOP SPOT AS EV GOES MAINSTREAM (PAGE 38)

WELCOME TO THE NAPA FAMILY (SEE PAGE 58)

CLIC TRUC K BA SECU KING C IT

TRYIN RITY IN YBER G TIM ES.

WIN PRIZES!!!

A RUST CHECK ONE TIME TREATMENT OR A STANLEY 123-PIECE SOCKET SET FROM NAPA!

CROSSWORD GUESS & WIN DETAILS ON PAGES 61 AND 62!

OWNED AND PUBLISHED BY ALFERS ADVERTISING & PUBLISHING INC.

Publications Mail Sales Agreement Number: 40062985



auto

& trucking

scan & visit our online hub!

atlantic VOLUME TWENTY TWO • ISSUE 2 • MARCH

/ APRIL • 2022

Call us: 1-902-452-0345 E-mail us: rob@autoatlantic.com Mail us: 608 - 56 Jacob Lane Bedford, NS B3M 0H5 Canada

DEPARTMENTS

ADVERTISING DIRECTORY: PAGE 60

Page 4

PUBLISHER / OWNER Robert Alfers (902) 452-0345 rob@autoatlantic.com

Page 11

WOMEN AND WHEELS – Ellen Voie takes a deep dive into the differences between male and female truck drivers and comes up with some surprising facts.

Page 38

ELECTRIC AVENUE – The latest Kelley Blue Book Brand Watch Report pushes Lexus ahead to the number one spot while Tesla’s hot on its wheels.

Page 42

MOTOR MATTERS – Automotive Journalists Association names its 2021 winners.

Page 48

NEWS OF THE WEIRD – So what would you do if you discovered a six-inch spider on your dashboard? Why, make it your driving buddy of course!

EDITOR Carter Hammett carter@autoatlantic.com SALES MANAGER Dan Hillier (902) 999-1027 dan@autoatlantic.com Auto & Trucking Atlantic magazine is owned and published bi-monthly

FEATURES Page 6

by Robert Alfers of Alfers Advertising & Publishing Inc. For advertising rates or information regarding

608 - 56 Jacob Lane, Bedford, Nova

HITTING THE ROAD: – Maritime Touring Series Back for 2022! Tim Terry gives a sneak preview of the coming season…

Page 24

CYBER SECURITY IN TRUCKING – A big picture view of our theme for this issue by our very own Mindful Trucker, Dana Smith.

Page 31

ADVANCED DRIVING ASSIST SYSTEMS – it’s in over 60 million vehicles and you may never have heard of it! by Carter Hammett.

Page 36

“JUST THE START” – A new concept in fueling kicks off the development of historical quarry lands. By Kristen Lipscombe.

Page 54

FIFTH WOMEN IN CARWASH CONFERENCE A GREAT SUCCESS! – Over 65 women gather in Fort Lauderdale for an information, networking and growth event.

Page 58

“WELCOME TO THE FAMILY” – NAPA AUTOPRO welcomes three new members to its Atlantic family. By Kristen Lipsombe.

Scotia B3M 0H5. Tel: 902.452.0345. Opinions expressed in Auto & Trucking Atlantic do not necessarily reflect official policy of Alfers Advertising & Publishing Inc. Printed and produced in Canada.

Publications Mail Agreement No. 40062985 Return Undeliverable Canadian Addresses to: Alfers Advertising & Publishing Inc. 608 - 56 Jacob Lane, Bedford, NS B3M 0H5.

EDUCATION IS KEY – Cyber security has proven to be an ongoing and major issue for the trucking industry. Kristen Lipscombe investigates.

Page 10

Auto & Trucking Atlantic magazine, please call or write to us at:

EDITOR’S LETTER – The much-maligned “Freedom Convoy” makes a whole lotta ruckus in the nation’s capital.

Page 61 Page 62

WIN BIG! A Rust Check free one-time rustproofing treatment, or a Stanley 123-Piece socket set from NAPA in our contests!! autoatlantic.com

n

march / april 2022

3


Letter from the Editor

THE FOOLS ON THE HILL . . . THEY CAME. THEY HONKED. THEY SCATTERED.

A

By Carter Hammett

FTER SEVERAL WEEKS OCCUPYING THE NATION’S CAPITAL TO PROTEST CANADA’S COVID POLICIES, THE SELFPROCLAIMED FREEDOM CONVOY TRUCKERS WERE FINALLY AND UNCEREMONIOUSLY BOOTED OFF PARLIAMENT HILL.

Over the course of three days, Ottawa police moved swiftly, arresting 191, 103 of which face a total of 389 charges. Key organizers were also arrested and charged with mischief. Additionally, 70 vehicles were towed and a freeze was slapped on over 206 bank and corporate accounts totalling millions of dollars relating to the protests. The truckers may have left Ottawa, but as the old saying goes, it ain’t over ‘til it’s over. As of this writing, dozens of trucks are gathering in various small towns outside of Ottawa, including Vankleek Hill and Alexandria, awaiting their next move. It was a different scene at the end of January when truckers landed in Ottawa, setting up a

4

autoatlantic.com

n

march / april 2022

blockade in front of Parliament Hill and taking up residence on numerous streets around the downtown core. With a protest that ostensibly began in opposition to the federal government’s mandate requiring all cross-border truckers to be vaccinated against COVID-19. It didn’t take long for that baseline to expand into a defiant stand against most COVID directives, including wearing masks. It didn’t take long for reports of harassment and various acts of racism and vandalism to surface either. The Canadian Trucking Alliance (CTA) was quick to condemn the convoy, even before it got off the ground: “The Canadian Trucking Alliance does not support and strongly disapproves of any protests on public roadways, highways, and bridges,” the statement read. “CTA believes such actions -- especially those that interfere with public safety -- are not how disagreements with government policies should be expressed.” Furthermore, CTA President Stephen Laskowski added, “This regulation is not changing so, as an industry, we must adapt and comply with this mandate… The only way to cross the border, in a commercial truck or any other vehicle, is to get vaccinated.” According to the CTA, about 90% of Canadian

truck drivers were already vaccinated, but a minority of truckers objected to the new requirement for drivers hauling goods between Canada and the U.S. The U.S. Bureau of Transportation Statistics estimates that close to 30,000 trucks move across the border each day carrying about $850 million in freight, according to 2020 figures. The CTA and its American counterpart estimate that up to 26, 000 of the 160,000 truckers who make regular trips across the Canada- U.S. border would be sidelined as a result of the vaccine mandate of both countries. Let’s be perfectly clear here. The protesters in Ottawa—as well as in various cities across the country—do not, repeat, do not, represent the majority of people in the trucking industry. And whether or not the Emergencies Act needed to be invoked (it didn’t) is the subject of another debate. Could the government and police have managed their responses better than they did? Of course! Watching the media coverage documenting the protest it was somewhat amusing to hear some convoy supporters refer to the protesters as “heroes.” Really? Allow me to disagree. Why? Because the real heroes of this pandemic were too busy to attend the little tea party on the Hill. They were working ‘round the clock, often in frustrating conditions, to ensure that food and other products reached their ultimate destinations in a timely manner. The real heroes of the pandemic were complying with policies and mandates set forth by two countries that reinforced the reality that public health trumps personal interest. One can only hope that the squawking and bleating whipped up by this appalling minority doesn’t draw any more negativity to an industry that’s been struggling for years with driver shortages and a plethora of other challenges. These people are the real, often silent and forgotten heroes during this Pandemic and it is only right we celebrate their resilience and express gratitude for the sacrifices they make to get the job done.



‘EDUCATION IS N

By Kristen Lipscombe

ATIONAL SECURITY S TA N D ARDS, MULTIPLE BACK-UP SYSTEMS A N D E M P L OY E E AWARENESS ALL VITAL INGREDIENTS TO PROTECTING TRUCKING INDUSTRY FROM CYBER ATTACKS For major industries such as trucking, dealing with potential cyber security threats may feel like an added “thorn in the side,” especially when all companies want to do is move their products from pick-up to drop-off point as quickly as possible in order to keep clients satisfied and business running smoothly. “Everyone wants to pull that thorn 6

autoatlantic.com

n

march / april 2022

out and not deal with it, but you pull the thorn out and it leaves a mark,” said Victor Beitner, president and founder of Cyber Security Canada, which offers an accredited, federal government-backed certification program designed to help protect Canadian businesses. But just as it’s necessary to have insurance in case something unexpected happens on the road, it’s also important for trucking companies to be properly prepared and have contingency plans in place in case catastrophe strikes online, Beitner said. This is particularly important for the trucking industry, which is unusually vulnerable to cyber threats, Beitner said. In fact, “on a scale from one to 100, with 100 being the most vulnerable, I’d say we’re in the high 90s; very high 90s.” Although safe cyber security isn’t mandated by law like insurance requirements, Beitner said the federal govern-

ment is taking positive steps forward by creating CyberSecure Canada standards. “That’s a means of doing an independent third-party audit of your actual cyber practices,” said Beitner, whose company offers those services to provide peace of mind to employers and employees alike. “Typically, a trucking company will have an IT (information technology) guy, or they’re using an MSP (managed service provider),” Beitner said, “and they do their job; they do it as best they can.” But no matter how hard your IT team is working to protect your company, with a strong firewall and patching updates, the reality is that cyber criminals are constantly working on new and creative ways to attack the sensitive information stored on business networks, from computers used by individual truckers to your company’s client details that are stored in confidential files. “Every 15 minutes, a new threat is dis-


IS KEY...’ covered, or even more often than that,” Beitner said. “When you send out a billion malicious emails, people will click. We know that even with training… about 20 per cent (of people) will click. But it doesn’t matter what that actual number is because all it takes is one (person).” So why is the trucking industry particularly vulnerable to hackers? Firstly, truckers from older generations aren’t necessarily as tech savvy, which means they may be more vulnerable to phishing and other discreet tactics used by hackers. Additionally, most companies haven’t hired cyber security leads to ensure they’re fully prepared for possible attacks with expert insight to successfully back up data and lead effective, efficient incident response in case of security breach. “You have to hope that the people you use for IT have the expertise for cyber,” Beitner said. “Keeping your computers

up and running is great… until you have an event – and that’s when things start to happen that aren’t good.” That’s why awareness training for employees, including truckers, is also vital in creating better comprehension on how to avoid and react to potential cyber threats. “It should be part of the onboarding,” Beitner said, similar to how WHMIS training ensures that employees know how to deal with chemicals. “Today, trucks are being tracked,” he added. “They have GPS systems to know where they are at any given time. Their cell phones are in use. Truckers… could have their CB (citizens band) radios, or whatever radios they’re using in place – that can all be used against them. “The location from your phone could be shared with some bad people, and people get access to your tracking system,” Beitner said. “Today, if you want to hijack a truck, you do it electronically, and

no one’s going to be aware of it until it is too late. And this is all done through cyber hacking.” Cyber attacks can be big or small, and may or may not hit mainstream media. “If a trucking fleet is taken down, who’s going to know about it?” Trucking companies don’t always want to admit that they’ve been hacked, Beitner said, because that could very well impact the trusting relationships they’ve built with their clients. Yet cyber trucking takedowns can have a major impact on supply chain management, which can mean a devastating trickle-down effect from suppliers to distributors to customers. In May 2021, for example, a ransomware cyberattack “forced the shutdown of a major U.S. pipeline between Texas and New York, causing disruption to the supply of diesel and other petroleum products,” according to www.TruckingInfo. com. “The event even prompted the Fedautoatlantic.com

n

march / april 2022

7


Cyber Security

eral Motor Carrier Safety Administration to create more flexibility for motor carriers and drivers hauling these products to the affected states.” The Canadian trucking industry may be even more vulnerable at the moment due to the added national – and even international attention –as a result of recent convoys focused in Ottawa and supported across the country. A prime example is the leaked data from crowdfunding site GiveSendGo, which recently revealed the names and personal details of tens of thousands of donors that financially supported the highly publicized protest amidst pandemic Public Health restrictions. “When one person (or a group of people) does something… everyone assumes the rest of the group is the same way,” Beitner said, explaining hackers will target people “they think may have been involved; it doesn’t matter whether you were or not.” “If one of your truckers was involved in that … or if he worked for you five years ago, you’re a potential target,” he explained. In fact, the pandemic itself makes everyone who is attached to their computers and online presences – so most of us – more vulnerable to cyber attacks and hacks, Beitner said. Normally, in a business environment, your computers are in an office, protected by firewalls with perimeter and local network protection, he said. “When people are at home, they don’t have the perimeter protection that the office environment has given you.” That of course means truckers are automatically at a “substantially” higher risk of being hacked since when they’re on the road, they’re not connected to an office network of any sort. “They don’t have the high walls (of protection).” At the end of the day, just as trucking companies are focused on making money and growing their businesses, particularly during more challenging times such as during a global pandemic, it’s also “all

about the money” for hackers who are looking to make the most of their technical skills to get the best possible financial outcomes. The difference is that they’re breaking the law in order to do so. “If it’s going to cost you $1,000 to intercept conversations or communications, electronic or digital, from a truck that has a very high value cargo in it, then it may be worthwhile,” Beitner said. “The actual threat market… is a business.” Although the Government of Canada does protect critical infrastructure across the country, and helps mitigate potential attacks, Beitner said it’s up to companies and individuals alike to take thorough and proper steps to help protect their online assets. “It really comes down to the people using the Internet taking ownership of the threat and understanding the threat VICTOR BEITNER landscape.” “The trucking industry is a legacy industry,” Beitner said. “It’s critical to the country.” That’s why it’s so important that trucking companies not only back-up their data on local drives, in offsite locations and online, and ready for possible attacks with incident response plans, but also provide their employees with the education they need to stay cyber safe on the road.

WE’RE BIG ON

SECOND CHANCES. Thrift Stores

8

autoatlantic.com

n

march / april 2022

“If you don’t have the awareness training, it doesn’t matter what else you have in place,” Beitner said. “Education is key.” For more information on cyber security, check out the Canadian Centre for Cyber Security and the Canadian Institute for Cyber Security based at the University of New Brunswick.



Atlantic Racing News

HITTING THE ROAD: MARITIME TOURING SERIES BACK FOR 2022! By Tim Terry

S

IMPLY PUT, THE LAST TWO YEARS HAVE NOT BEEN EASY ON THE MOTORSPORT INDUSTRY IN ATLANTIC CANADA. Nestled in the northeast and across the border from the United States, the industry faces hurdles that their counterparts south of the border do not. Add the strains the COVID-19 pandemic has put on the entire community and it creates even more mountains to climb for the sport. With gathering limits and restrictions choking off potential profit for tracks and the pandemic keeping people home,

10

autoatlantic.com

n

march / april 2022

whether worrying about the virus or not being able to fully enjoy the sport to the fullest extent, it ultimately has cut profit for all involved. Enter touring series. These series typically bring a different form of racing to a track that might not have it or bring several visiting teams to a track they might only get to once a year. These touring series bring in revenue to not only the track through new people in the gate, both fans of the series and their drivers, but also tourism dollars to the area the track is located within. Whether big or small, every paved oval in the Maritimes sees at least one of the five touring series visit yearly and with an addition of a sixth, there is plenty of entertainment and plenty of obstructions due to COVID that they all have to navigate. With one exception, most of these tours had to deal with unique health

and border restrictions between three separate provinces. This has led to countless canceled races and even some races moved from one province to another. Restrictions related to COVID-19 seem to be lifting in the Maritimes and with our neighbours to the south being able to virtually live their lives freely, there is a glimmer of hope through the freshly fallen snow that our racing season might look normal or close to it for the first time since 2019. So, what can race fans expect to see when they hit the road to see their favourite touring series in action in 2022? Here’s a brief look at what is to come!

EAST COAST INTERNATIONAL PRO STOCK TOUR The top stock car touring series in Eastern Canada heads into its 22nd season and the second with new primary spon-



Atlantic Racing News

sor East Coast International. The last two years have been a rough road with 2020 only seeing two races contested with an abbreviated 2021 season that was shortened to nine events. The nine races were contested between Scotia Speedworld, Riverside International Speedway and Petty International Raceway with one of the Scotia Speedworld events being relocated from Petty Raceway due to travel restrictions related to COVID-19. Potentially the biggest racing storyline in the Maritimes in 2021 was the Pro Stock Tour crowning a new champion in veteran driver Craig Slaunwhite. The Terence Bay, N.S. driver was a multi-time winner on the series and several times a Sportsman champion heading into the 2021 season, but had experienced several winless seasons heading into the new year. Slaunwhite quickly changed that with a new-tohim Fury race car landing him in victory lane over three straight races in the heart of the Summer en route to the Tour title. Fans have plenty to look forward to on a schedule that is strikingly similar to those from the late 2010’s. The Series opens at Scotia Speedworld on the Victoria Day Long Weekend before hitting the road for 11 more races to make an even dozen. After two years off Prince Edward Island due to COVID, the series is set to make two trips across the Confederation Bridge in July. The IWK 250 returns to the schedule at Riverside Speedway for Saturday, July 23rd. The series will conclude at Scotia Speedworld on September 24th - a race that last year was dedicated to the memory of Hall of Famer Jim Hallahan, who

lost his battle with cancer in December 2020. Ashton Tucker was the winner of the race in 2021 for his first Maritime Pro Stock Tour feature victory. With the tour being back for a full schedule at the four marquee tracks in the Maritimes, fans will want to circle as many as they can to get to in 2022!

ATLANTIC MODIFIED TOUR The Tour that has been altered the least due to COVID has been the Atlantic Modified Tour. While shortening a season due to COVID-19 in 2020, the Tour still raced a half dozen times between three New Brunswick tracks with Yves McCray being crowned a champion. The Tour also garnered the TCM Fan Favorite Touring Series as voted on by race fans of TimsCorner.ca. The 2021 calendar year marked a return to a full season, with only one race being canceled (at Petty Raceway in August) due to COVID restrictions and a second lost at the end of the year. Travis Conroy won the first race of the season at Petty Raceway in June and held the lead until the end of the season to capture his first touring series championship. The Miramichi, N.B. teenager fought to the end of the year with reigning champion McCray for the title with the championship battle coming down to the last race in October at Speedway Miramichi. The Atlantic Modified Tour has 11 point races scheduled as of press time for 2022. The series will visit Petty International Raceway, Speedway Miramichi and Speedway 660 in New Brunswick while

also making a return to the CENTRE For Speed outside of Shediac. The series has not been to the track since 2014. The series marks its 20th anniversary season in 2022, becoming the second most tenured series (active) in the Maritimes behind the Maritime Pro Stock Tour. The series is overseen by Doug Matchett (President) and Joe Hoyt (Vice President), who oversee the executive that operates the Tour.

MARITIME LEAGUE OF LEGENDS TOUR No series has quite rolled with the punches quite like the Maritime League of Legends Tour. The series sat dormant in 2020 due to COVID restrictions preventing them from completing a race. The society run series overseen by President Jason Foster returned in 2021 with races being contested at Scotia Speedworld, Petty International Raceway, Speedway 660 and Oyster Bed Speedway. With 2019 champion Braden Langille not competing in all the events, it opened the door for a new champion. Craig MacDonald filled the role after coming up short in several previous attempts. Among the highlights of his season was a win on SpeedWeekend at Speedway 660, an event he had been trying to win for a decade. The series is set to return for 2022 with an early season trip to Speedway 660 on May 29th. In addition to the tracks they visited in 2021, Riverside International Speedway makes a return to the schedule for two events including a spring visit in June. In total, the Maritime League of



Atlantic Racing News

Legends Tour is set for 11 races over 10 weekends in the new year.

PASSIONE FLOORING EAST COAST MINI STOCK TOUR The Four Cylinders are set to hit the road again in 2022 after a roller coaster ride over the past two seasons due to COVID-19. The 2020 season was set to be the first for an expansion which would see the rulebook opened up to include various makes of cars outside of Honda Civics. Like the Maritime League of Legends Tour, the Nova Scotia based series became stranded due to travel restrictions and did not run in 2020. The debut for the new look for the series would have to wait until 2021 and after several early season events got scrubbed, they fired their four cylinder engines in July at Petty International Raceway. Several domestic race cars joined the party throughout the year, including Rookie of the Year Marshall Bezanson of Oldham, N.S. and Ryan McKnight of Sussex, N.B., who ran full time in a Dodge Neon and Toyota Celica, respectively. The change was evident at Speedway 660 in September when over half the field was made up of domestic cars from the Sharp Shooter class. When the dust settled, it was a familiar name hoisting the championship trophy. After destroying his primary car in the first race of the season, Dave Matthews rallied to become the first repeat champion in the short history of the series. The championship on the tour, along with a track championship at Scotia Speedworld, further cements the Kennetcook, N.S. driver as one of the best of his era to race a four cylinder in the Maritimes. The 2022 season sees a 10 race schedule on tap, including their first trip to Atlantic Motorsports Park outside of Shuben-

14

autoatlantic.com

n

march / april 2022

acadie, N.S. The road course had been on the schedule the past two seasons but their debut at the track has been canceled in each of the past two years because of COVID-19. The series is bookended by stops at Scotia Speedworld in May and September with events at Riverside Speedway, Speedway 660, Petty International Raceway and Oyster Bed Speedway.

HEART OF A CHAMPION HOT ROD CLASSICS POWERED BY CONRAD BROS Prior to 2022, the Heart of a Champion Hot Rod Classics had been the new kid on the block when it came to touring series in Atlantic Canada. The series, comprised of vintage race cars, was announced in 2019 to begin the next year. Due to COVID, their schedule looked a little different than originally planned but got their start at Petty International Raceway in August of 2020. For newcomers, the series can be likened to a car show on wheels, bringing fans back to the days of the past with old school race car bodies and some returning names to the track. Cy Harvey was the first winner in the series and they have since turned heads throughout the region with races at Scotia Speedworld, Riverside Speedway, Sydney Speedway, Oyster Bed Speedway and Speedway 660. As of press time, the series has yet to release a full schedule of events for 2022 but Riverside Speedway, Petty Raceway, Speedway 660 and Oyster Bed Speedway have all announced the series will return with Scotia Speedworld expected to be another stop for the Hot Rods. Lake Doucette Motor Speedway outside of Yarmouth, N.S. will also welcome the series for the first time on June 4th. They will not be alone at the high banked half mile as they make their debut at the track…

AUTO WORLD MARITIME ALLSTAR SPORTSMAN SERIES The biggest question going into the 2022 season - does the Maritimes need a late model sportsman tour? Now, the question was asked in 2017 when the East Coast Mini Stock Tour brought a four cylinder tour to the region and has seen success for that division. Several Sportsman Series have been tried and eventually fell to the wayside. The last of those being the NAPA Sportsman Tour which, after a successful few seasons, found a home at Riverside International Speedway as a one-track series in the late 2010s. Enter Craig McFetridge. McFetridge, former co-owner at Petty International Raceway, purchased the NAPA Sportsman Series with the intentions of taking it on the road. After talking to several tracks, teams and stakeholders, the series has a seven-race schedule and almost 30 teams registered heading into 2022. Three races will take place at Riverside, including $5,000 to win, 150-lap feature on Saturday, August 20th. The series will go green at Lake Doucette Motor Speedway outside of Yarmouth on Saturday, June 4th and will have stops at the CENTRE For Speed, Scotia Speedworld and Sydney Speedway in its inaugural season. The series has found several marketing partners, including Auto World Sales and Service in Truro, N.S. as the primary sponsor for the series. Auto World is owned by former Maritime Pro Stock Tour champion Dylan Blenkhorn and he plans on competing in select Sportsman starts with the new series in 2022. Here is hoping that we get back to normal and see full fields racing in front of thousands of race fans cheering them on. You can do your part by getting out to the track and checking out some great short track racing in your back yard!



Human Resources

ARE MEN AND WOMEN DIFFERENT?

B

By Ellen Voie, CAE, PDC

E FORE YOU READ THE TITLE AND JUMP TO A CONCLUSION, I WANT TO START BY SAYING THAT I HOPE YOU AGREE THAT WE ARE ALL DIFFERENT. It’s not just about gender, but it encompasses so much more, such as age, ethnicity, and both mental and physical attributes. However, I would also like you to think about why we sometimes continue to treat everyone the same by avoiding conversations that showcase our differences. Let’s talk about trucking! Studies have proven there are physical and psychological differences between men and women. From stature (the average height of men in the US is 5 feet 9 inches (1.77 meters) and the average woman in the US is 5 feet 4 inches (1.63 meters.) Canadian males are slightly taller as men average 5 feet 10 inches (1.78 meters), but the women are the same as Americans at five feet 4 inches (1.64 meters). For years, truck cab manufacturers designed trucks for men. They didn’t think about the shorter arms and legs that are more typical for women (and short statured men!) Talk to some of the women

16

autoatlantic.com

n

march / april 2022

who have driven for decades, and they’ll share stories about putting blocks on the pedals or sitting on pillows so they could see over the dash of the truck. Fortunately, that is changing as the manufacturers are focusing more on adaptability around ergonomics. It’s not about designing trucks for women; it’s about creating an ergonomic cab that allows every driver to be comfortable while driving. In addition to stature, there are other physical qualities that separate us. The most important is the estrogen versus testosterone in our bodies. Men in their forties have testosterone levels around 600 and women, women typically have less than about five percent of that in their bloodstream. What is testosterone? It is a hormone that encourages a focus on wining and demonstrating power. The World Health Organization cited masculinity as being a major factor in risky driving. A recent study in the United Kingdom found that men are more dangerous drivers than women, due to the levels of testosterone in their systems. The term to focus on is risk. Women are driven by estrogen, which encourages bonding and connection, which means a more collaborative and team focused environment. Relationships are important! It’s not about winning as much as it’s about sharing our experiences and bonding with our sisters and co-workers. We’ve also found that women value their relationships with their carriers and dispatchers much higher than male drivers.

The goal here isn’t to claim that men are NOT good commercial drivers. However, due to physical characteristics, women are naturally more risk averse and someone who avoids risk is someone we want behind the wheel of an 18-wheeler. In fact, the American Transportation Research Institute found that male commercial drivers are twenty percent more likely to be involved in a crash than women. Before you think that this article is all about featuring women as the ideal, there are also studies that have revealed female drivers are more spatially challenged. This means women have a harder time reading a map and backing into a loading dock. Again, I am not claiming that women cannot do this, I am stating that research has proven men have more connections between the left and right hemispheres of their brains, which is associated with spatial ability. Unfortunately, our spatial ability also declines with age, so for those of you in your senior years, you are experiencing the same challenges, regardless of gender. Often, people feel uncomfortable when you point out gender (or other physical) characteristics. Wouldn’t it make more sense to make an effort to understand what motivates and challenges people, especially when it can help us create a more inclusive environment? If you want to believe that we’re all the same, go ahead, but if you embrace diversity and inclusion, then take the time to understand and appreciate our differences.



Industry News

JEEP® WRANGLER 4XE NAMED BEST 4X4 IN 2022 WOMEN’S WORLD CAR OF THE YEAR AWARDS

P

ANEL OF 56 WOMEN’S WORLD CAR OF THE YEAR (WWCOTY) JURORS FROM 40 COUNTRIES SELECT JEEP® WRANGLER 4XE AS ‘BEST 4X4’ Jury praises Wrangler 4xe for its commitment to a more sustainable environment Jeep Wrangler 4xe is the natural evolution of nearly 80 years of Jeep capability leadership Wrangler 4xe boasts 375 horsepower and delivers 35 kilometres of pure electric operation for daily commutes with no range anxiety Jeep 4xe vehicles provide new levels of efficiency, environmental responsibility, performance, open-air freedom and capability, on and off the road

environment and value for money. Jurors from WWCOTY, now in its twelfth year, praised the new Wrangler 4xe for its commitment to sustainability. “With the Wrangler 4xe, the Jeep brand has taken a giant step forward in many ways, but the most important is its commitment to a more sustainable environment,” said Marta García, executive president of WWCOTY. “It is very much appreciated that one of the true SUVs left on the market has opted for hybridisation. The Jeep Wrangler 4xe’s commitment to the environment is of decisive value for the Women’s World Car of the Year.” The Jeep Wrangler 4xe delivers 35 kilometres of zero-emission, electric-only propulsion, making it commuter friendly as an all-electric daily driver without range anxiety. It is also the most capable and eco-friendly off-road Jeep vehicle, delivering nearly silent off-roading combined with the open-air freedom that only

February 15, 2022 , Windsor, Ontario The innovative Jeep® Wrangler 4xe plugin hybrid is the Best 4x4, according to the 2022 Women’s World Car of the Year (WWCOTY) jury, a panel of 56 motoring journalists from 40 countries spanning five continents. Vehicles in the WWCOTY awards are judged for excellence in their segments, based on safety, driving, comfort, technology, design, efficiency, impact on the

Jeep Wrangler offers. “We are delighted that the WWCOTY jurors recognized the great strides that the Jeep brand is making toward electrification of its vehicles around the world, in pursuit of its vision of Zero Emission Freedom,” said Christian Meunier, Jeep brand CEO. “This Women’s World Car award is further confirmation that electrification enhances the core capabilities of our Jeep vehicles. The Jeep Wrangler 4xe

• • •

18

autoatlantic.com

n

march / april 2022

is a clear example that you can have the best of both worlds: legendary Jeep capability and open-air fun combined with an electrified, eco-friendly package that allows you to enjoy nature in almost absolute silence.” The Wrangler 4xe’s hybrid powertrain combines a high-tech, 2.0-litre four-cylinder turbocharged engine with two electric motors, a high-voltage battery pack and TorqueFlite eight-speed automatic transmission. Torque from the electric motors in the Wrangler 4xe arrives instantly on demand from the driver. The powertrain also delivers fuel-saving, seamless, startstop operation of the engine. The most advanced powertrain ever developed for a Jeep Wrangler maximizes efficiency and is Natural Resources Canada rated at 4.8 Le/100 km (59 MPGe). With 375 horsepower, the Jeep Wrangler 4xe delivers performance, benchmark off-road capability and an electric vehicle lifestyle. The Jeep vehicle range consists of the Cherokee, Compass, Gladiator, Grand Cherokee, Grand Cherokee 4xe, Renegade and Wrangler and Wrangler 4xe. Jeep Wave, a premium owner loyalty and customer care program that is available to owners of Jeep Grand Cherokee L, Grand Cherokee and Grand Cherokee 4xe and is filled with benefits and exclusive perks to deliver Jeep brand owners the utmost care and dedicated 24/7 support. The legendary Jeep brand’s off-road capability is enhanced by a global electrification initiative that is transforming 4xe into new 4x4 in pursuit of the brand’s vision of accomplishing Zero Emission Freedom. All Jeep brand SUVs will offer an electrified variant by 2025. Women’s World Car of the Year Women’s World Car of the Year is the only car awards group in the world comprised exclusively of women motoring journalists. It was created by New Zealand motoring journalist, Sandy Myhre, in 2009. She is currently Honorary President while Marta García performs as Executive President. The objective of the awards is to highlight the role of woman in the car world and also to choose the best cars of the year.





Industry News

CORVETTE CELEBRATES MILESTONE WITH 70TH ANNIVERSARY EDITION

FIRST RETAIL PRODUCTION CORVETTE Z06 70TH ANNIVERSARY EDITION WILL BE AUCTIONED OFF BY BARRETT-JACKSON

O

SHAWA, ON (JANUARY 24, 2022) – 2023 MARKS THE 70TH ANNIVE RSARY OF CORVETTE, THE LONGEST RUNNING NAMEPLATE OF ANY CAR ON THE ROAD TODAY.

For eight generations, Corvette has pushed the boundaries of technology, performance and style while remaining an attainable cultural icon. The 2023 model year Corvette Stingray and Corvette Z06 will celebrate this milestone with a special 70thAnniversary Edition package. “The 70th Anniversary Edition celebrates our rich history and builds on the excitement we’ve achieved with the midengine Corvette,” said Michael MacPhee, brand director, Chevrolet Canada. “After 70 years, this iconic nameplate proves again, Corvette isn’t just a car. It is the cornerstone of automotive innovation, an instantly recognizable icon of driving performance and freedom, and inspiring Canadian enthusiasts to dream of the open road.” 70th Anniversary Edition Corvettes will stand out in one of two exterior colours unique to this package – an

22

autoatlantic.com

n

march / april 2022

all-new White Pearl Metallic Tri-coat or Carbon Flash Metallic. Optional stripes are available in complementing colours – Satin Gray with the White Pearl Metallic Tri-coat and Satin Black with the Carbon Flash Metallic. The 70th Anniversary Edition Corvettes feature distinct wheels with commemorative wheel centre caps. While Stingray and Z06 each have separate wheel designs, the wheels share a similar dark finish and Edge Red stripe. Inside the cockpit, drivers will find two-tone Ceramic leather GT2 or Competition Sport seats, red stitching throughout, red seatbelts, and suede microfiber seat inserts and steering wheel.

ADDITIONAL CONTENT INCLUDES: • • • • • • •

70th Anniversary Edition exterior badging, including special Corvette crossflags Edge Red brake calipers 70th Anniversary Edition logo on seats, steering wheel and sill plates Rear bumper protector and trunk cover Custom luggage set with red stitching and 70th Anniversary Edition logo 70th Anniversary Edition Stingray

coupes will also include an Edge Red engine cover. The 70th Anniversary Edition package will be available when production starts later this year on 2023 Corvette Stingray 3LT and Z06 3LZ coupe and convertible models. The 2023 Corvette Z06 visualizer, live on Chevrolet.ca, will be updated to include the 70th Anniversary Edition package. All 2023 Corvettes, including those not equipped with the 70th Anniversary Edition package, will feature a commemorative 70th anniversary interior plaque located on the centre speaker grille and a graphic imprinted on the lower rear window. Corvette is offering buyers more options in 2023 to make each vehicle bespoke and personalized, raising the number of choices to 14 available exterior colours and eight interior colours that allow for thousands of combinations. The first-ever retail production midengine Corvette Z06 will be a 70th Anniversary Edition. VIN 001 of this highly anticipated special edition Corvette Z06 will cross the auction block at Barrett-Jackson Scottsdale on Saturday, Jan. 29, 2022. Legendary former Corvette Racing driver Oliver Gavin will drive the 2023 Corvette Z06 stand-in vehicle across the auction block for this special occasion.



Cyber Security

CYBER SECURITY IN TRUCKING By Dana Smith

C

YBER SECURITY TAKES MANY FORMS AND TRUCKING COMPANIES NEED TO BE ALERT IN ORDER TO STAY AHEAD OF THE GAME. Have you ever heard the term, “Cyber security?” Cyber security is the protection of data, information, computers, devices and networks from any kind of attack. Seems simple enough, but every year cyber attacks cost companies millions of dollars and a whole lot of stress. Have you ever taken the time to think about what would happen if your personal identity was hacked? What would you do? Who would help you get it back, or straighten it out? These are the many questions that would run through your

mind. How stressful would that be for you, and how would it affect your life? We often don’t think about these things on a day-to-day basis. We assume that everything will be ok, that the powers that be will have our backs, and have measures in place to deal with hackers and such. But do they really? Cyber attacks are real, and have farreaching consequences for you and the businesses that you work for. The trucking industry is no different. It is a massive industry that relies on digital platforms to store, and exchange information from one carrier to another: from load boards to management systems, to storing your personal information; electronic logging devices to GPS units, and engine diagnostic ports. It would only take one small hack or intrusion and both your and the trucking company’s information would be compromised. This could literally shut down the very business you work for.

HOW DO YOU KNOW WHAT TO LOOK FOR? WHAT ARE THE COMMON THREATS? •

• • • • •

Viruses, most people are familiar with these. A contagious program or code that attaches itself to your computer. Ransomware, which typically locks your computer or data until you pay. Adware and spyware which track your activities. Password cracking, your user accounts are directly accessed. Exploits, which attack software that may not be updated. Trojans, which launch attacks against other devices and systems.

There are a variety of things that you can do to protect yourself. Companies need to be on guard all the time watching for Cyber security attacks. Protecting your company and your driving force should be a strong priority.



Cyber Security

HERE ARE SOME WAYS TO KEEP BOTH DRIVER AND CARGO SAFE: • • • • • • • •

Have drivers contact dispatch regularly Drivers should have cargo theft training Use technology, such as GPS warning systems Park in well-lit areas when stopping at night Do not publicize or give out information about a load to anyone Use ID systems for pick ups and drops Monitor employees who have access to classified information Drivers should be locking trucks when not in use and removing the keys

Remember that not all hackers are trying to steal data and loads. Some are just trying to cause confusion in the industry. How do you safe guard against someone who is not after the cargo? It would seem that they have no motive or reason for doing what they are doing, or do they? This is why it is so important to put in place hardware and software protection to keep this from happening. Some of the

26

autoatlantic.com

n

march / april 2022

main objectives of cyber criminals are to find out where the loads are and steal the cargo, to use a truck as a weapon, gain access to customers, prevent use of websites and IT systems, control data for ransom, use personal data for false identities, and/or to use the company’s infrastructure against them. So how does a trucking company keep this from happening to them, and your personal data?

HERE ARE SOME WAYS TO KEEP YOUR SYSTEMS SAFE: • • • • • • •

Train employees to use strong passwords Encrypt important emails Use antivirus software and patches for operating systems Update software programs regularly Always have back-ups to important information and files Have a recovery plan in case something goes wrong Stay ahead of the hackers by having regular meetings and updates with your IT department

Implementing some of these things could help save you a lot of time, money,

and stress for you and your company. I recently had a company that I use to work for a number of years ago contact me. They said that they had a cyber attack on their IT data systems. This was possibly my personal information, along with a whole lot of other peoples’ as well. You can imagine my immediate reaction was panic and stress. Now there was a good chance these people had our personal information. No one knows what they could or would do with the information. Files were apparently copied and posted elsewhere. This was very concerning as you can well imagine. Of course this was taken very seriously by informing law enforcement and doing an investigation. Someone needed to take a look to see where the breach happened, and shut it down immediately. This is how fast it can happen, and without warning. We all want to protect ourselves from this type of event, even the trucking industry. At the end of the day, whether it’s your personal information or that of your company, your systems and data are only as strong as your weakest link.



From the Showroom Floor

HONDA ‘GREEN DEALER’ PROGRAM LEVERAGES 10 YEARS OF EXPERIENCE TO LEAD AUTO INDUSTRY TOWARD MORE ENVIRONMENTALLY RESPONSIBLE DEALERSHIP OPERATIONS

H

ONDA AND ACURA ENVIRONMENTAL LEADERSHIP PROGRAMS HELP HUNDREDS OF AUTO, POWERSPORTS AND POWER EQUIPMENT DEALERS MEASURABLY REDUCE THEIR ENVIRONMENTAL IMPACT

Dealers in the USA have collectively reduced over 177,000 metric tons in CO2 emissions, saving them more than $34 million in energy costs Honda will share its Green Dealer experience with dealers from fellow automakers at NADA With over 10 years of experience leading Honda and Acura dealers toward more environmentally responsible operations,

28

autoatlantic.com

n

march / april 2022

Honda will share its learnings from the Honda and Acura Environmental Leadership Programs at the upcoming National Automobile Dealers Association (NADA) Show 2022 in Las Vegas. The Honda and Acura Environmental Leadership Programs – often referred to as the Honda “Green Dealer “ Program – have helped more than 600 Honda and Acura automobile, powersports and power equipment dealers across the U.S. collectively reduce CO2 emissions by more than 177,000 metric tons. That reduction is equal to eliminating the annual CO2 emissions associated with electricity use by over 21,000 homes. Honda kicked off the Green Dealer Program in 2011 to demonstrate a comprehensive approach to environmentally responsible operations that extends beyond its fuel-efficient vehicles and energy-

efficient manufacturing operations. Now, the program contributes to Honda’s goal to achieve carbon neutrality globally for its products and operations by 2050. On March 11 at the NADA Show 2022, Honda will present its Green Dealer Program learnings during the panel “The Future Dealership is Green. “ With the average auto dealership expected to spend 15%-20% or more on utility costs by 2030 and utility companies transitioning their pricing plans to focus on peak demand and time-of-use, Honda encourages dealers to integrate energy-efficient measures. “Over the last decade Honda has gained incredible insights from helping our automobile, powersports and power equipment dealerships of all sizes overcome various challenges to reduce their energy and water consumption, and we want to share this experience with all dealers, “ said Annika Swenson, sustainability analyst at American Honda Motor Co., Inc. and manager of the Honda and Acura Environmental Leadership Programs. “As we work toward a carbon-free society, we hope Honda’s Green Dealer Program provides a framework for fellow automakers that want to enhance their dealers’ environmentally responsible operations. “ Douglas Greenhaus, vice president of Regulatory Affairs, Environment, Health, and Safety at NADA, adds: “Working with the Green Dealer Program has left me with admiration for what Honda is doing to partner with its dealers on sustainability and environmental compliance. The Green Dealer Program is exemplary in that it assists dealerships with a structured way to reduce their environmental impacts and to build greener futures in their communities. “ The voluntary Honda Green Dealer Program is structured as a yearly assessment to optimize existing and new facilities in the areas of energy performance, water efficiency and site practices. The program provides dealers with support for data collection, environmental assessment, expert advice, implementation and results verification. Since the program’s launch, the average dealership has reduced energy use by 20%, saving an average of $20,000 per year and $34 million in energy costs over the last 10 years.


Other high impact dealership improvements include: • High-efficiency water fixtures that have saved 1.2 billion gallons of water • 283 LED lighting upgrades which can consume 60%80% less electricity • 63 heating, ventilation and air condition (HVAC) upgrades, which can reduce total energy required for heating and cooling by 25% • 4.1 megawatts of solar panels installed to offset energy use • Electric vehicle chargers installed at 131 Green Dealers Culver City Honda Achieves 100% Carbon Neutrality The Honda Green Dealer Program recently recognized Culver City Honda in Culver City, California, as a carbon neutral dealership, meaning it has offset 100% of its operating emissions. A Green Dealer since 2014, Culver City Honda installed an energy management system, interior and exterior LED lighting and controls, droughtresistant landscape to conserve water, high-efficiency water fixtures and multiple electric vehicle charging stations including Level 2 and DC fast chargers. Through the Clean Power Alliance, a Southern California electricity provider offering clean renewable energy, Culver City Honda also receives energy from 100% renewable sources to offset its emissions. “As a Green Dealer, our focus year over year at Culver City Honda is to find ways in which we can measurably reduce our impact, “ said Hoss Haghighat, general manager at Culver City Honda. “We have seen continued benefits from the Green Dealer Program, including an enhanced brand image and increased competitive advantage in the community, improved recruitment and retention of quality employees, earning eco-friendly incentives and rebates along with reduced waste and increased preparedness for future regulations. “ 10-Year Highlights of the Honda Green Dealer Program Over the past decade the Green Dealer Program has evolved to


From the Showroom Floor

meet the needs of its dealers and Honda’s vision for a carbon-free society. Highlights of the program include: In 2014, Honda publicly released its free online Green Dealer Guide, a stepby-step resource for dealers to reduce their energy and water consumption, while cutting overhead costs. Although it was created with dealerships in mind, any business owner can use the comprehensive guide to improve the environmental performance of their operations. The Green Dealer Program expanded to Latin America in 2017 and Canada in 2018, helping to offset more than 6,000 metric tons of CO2e through dealer improvements. At the 2019 Climate Leadership Awards, the Climate Registry and The Center for Climate and Energy Solutions recognized the Green Dealer Program with the Innovative Partnership Certificate for its exemplary leadership in reducing carbon pollution and addressing climate change. Three Green Dealers – Brandfon Hon30

autoatlantic.com

n

march / april 2022

da in Branford, Connecticut (automobile dealer); Eastern Equipment in Derry, New Hampshire (power equipment dealer) and Rossi Honda in Vineland, New Jersey (automobile dealer) – earned the distinction of being electric grid neutral. This means that they produce as much or more energy from renewable energy sources than they consume from their local electric utilities over a one-year measurement period. A new online Green Dealer Savings Calculator allows dealers and businesses to add up potential savings based on energy efficient upgrades. Honda utilized the professional engineering services of Altura Associates, Inc. to complete dealership environmental assessments and to help design the Honda and Acura Environmental Leadership Programs. For more information, visit https:// greendealer.honda.com/. Honda is committed to addressing global environmental and energy issues by striving to realize carbon neutrality for all products and corporate activities by 2050. Honda proudly has the highest

fleet average fuel economy and lowest CO2 emissions of any full-line automaker in America, according to the U.S. Environmental Protection Agency’s (EPA) latest data. To reduce CO2 emissions even further, Honda will strive to make batteryelectric and fuel cell electric vehicles represent 100% of auto sales in the U.S. and globally by 2040. Honda also is working to reduce its business operations environmental impact. To slash North American manufacturing operations’ CO2 emissions, Honda has entered into long-term virtual power purchase agreements (VPPAs) for renewable wind and solar power covering more than 60% of the electricity that Honda uses in North America. This enables the company to fully offset the remaining carbon intensive grid-supplied electricity used in its Ohio, Indiana, and Alabama automobile manufacturing operations. Honda also promotes environmentally responsible business practices with its suppliers and retail dealer partners across North America.


Tech At The Talk Car byWash Hunter

ADVANCED DRIVER ASSIST SYSTEMS THE NEXT BIG THING IN SAFETY

T

By Carter Hammett

HE EVOLUTION OF AUTOMOTIVE TECHNOLOGY HAS COME A LONG WAY IN RECENT YEARS. WITH CAR CONNECTIVITY, IN-HOUSE ENTERTAINMENT SYSTEMS AND OTHER FEATURES, CARS HAVE ESSENTIALLY BECOME SMART PHONES ON WHEELS. But as technology evolves there’s one aspect that can’t be taken lightly: safety. And while seat belts, air bags and crumple zones all play valuable roles in protecting your vehicle, there are numerous semiautonomous and autonomous safety technologies which aid in avoiding or reducing the severity of a crash. Some of these include: blind spot monitoring (BSM) Automatic emergency braking (AEB), active lane keep assist (LKA) and intelligent speed adaptation (ISA). In recent years, a new contender has entered the ranks of automotive safety, quickly assuming a prominent role: Advanced Driver Assist Systems (ADAS) – These systems are made up of cameras, radars, sonars and even LIDAR components that can work together or individually to help the motorist have a safer driving experience, says Ryan Gerber, product specialist with Hunter Engineering (www. hunter.com). As the world’s fastest growing automotive technology, ADAS is featured in over 60 million vehicles, with that figure increasing every year. At least one-third of these vehicles will need calibration following common services, such as a wheel alignment. ADAS was available as standard or optional on 93 percent of all vehicles manufactured in the 2018 model year. Virtually all vehicles now have some type of driver assistance system. As these systems increase in sophistication, the need to properly recalibrate them following common procedures also increases. Given this already widespread prevalence, ADAS just isn’t something shops can avoid or ignore. “ADAS features both passive and active systems. Passive systems have lights,

audible warnings or even “vibration” elements in the seat or steering wheel to alert the driver. The active systems will actually assume some control of the

vehicle to help assist the driver in, for instance, applying the brakes in a fraction of a second,” says Gerber. With the rapid rise of ADAS, shop owners would do well to view calibrations as a fast-growing opportunity to expand inhouse service offerings. As these systems evolve, there’s a parallel growth in the need to properly recalibrate them following comm o n procedures. Given this alr e a d y widespread prevalence, ADAS is here to stay and it just isn’t something shops can avoid. To properly serve customers, shops will have to become skilled at identifying, diagnosing and calibrating these systems or risk losing valuable business to those shops that are. Make no mistake: ADAS is

not simple work. It’s intricate, varied and constantly being upgraded. But the sophistication of the system can also eliminate a lot of guess work and significantly increase safety. Top Tier ADAS aftermarket calibration equipment eliminates much of the guesswork and seamlessly integrates with other ADAS tooling to obtain easyto-follow procedures to produce a first rate job. Benefits will also be seen in the business bottom line with a new ADAS as a new revenue stream/profit center. “ADAS is an emerging market and should be followed closely for changes. I believe that the best idea is to be educated and for you to begin to offer reset and recalibration services, even if those are limited in scope. The fact is the technology is here to stay, moving at the speed of technology and postponing your entry to the technology will only result in a steep learning curve or being left behind completely,” says Gerber, adding that SEMA, I-Car, NASTF , to name a few, are excellent sources to begin learning. And continuous learning is part of the “new normal” that will not only improve the driving experience for customers, it will also provide peace of mind for technicians and drivers alike, knowing that safety has been top of mind.

autoatlantic.com

n

march / april 2022

31




Industry News

‘VERY PROUDLY CANADIAN’: DOMINION SURE SEAL STICKS TO VALUES OF HONESTY, LOYALTY 50 YEARS AFTER OPENING DOORS

F

By Kristen Lipscombe

ROM THE LOGO ADORNED WITH A RED AND WHITE MAPLE LEAF, TO AN UNWAVERING COMMITMENT TO CUSTOMER HONESTY AND EMPLOYEE LOYALTY, DOMINION SURE SEAL LTD., IS THE EPITOME OF A “VERY PROUDLY CANADIAN” COMPANY THAT IS STEEPED DEEP IN FAMILY VALUES.

Indeed, Dominion Sure Seal has always been independently owned, which

is becoming increasingly rare in the highly competitive automotive industry, since patriarch Ronald Morton first opened the company’s doors in Mississauga, Ont., almost 50 years ago. Brothers and business partners Greg Morton and Derek Morton (picture below) have honoured their late father’s legacy by staying true to his strong business ethics. “We treat our employees like family,” said Greg, who has worked at Dominion Sure Seal in some capacity since he was just a teenager and now serves as its CEO. “A lot of them have been here for 25, years, 20 years and 15 years… and it’s because we treat them with a lot of respect and

very well.” Dominion Sure Seal, a leading North American manufacturer of sealants, protective coatings and adhesives for the automotive paint, body and equipment industry, also knows how to keep clients coming back for more. “We have good customer retention,” Greg told Auto and Trucking Atlantic. “We’re known for good quality products at a good price.” Greg along with brother and business partner Derek, managing director believe that following in their father’s footsteps by keeping their company family-oriented and independently owned is a large part of why they’ve been able to double

THE MORTON BROTHERS

34

autoatlantic.com

n

march / april 2022


their business since Ronald passed away in 2011 at the age of 71, and also why they’ve been able to continue that forward momentum through the COVID-19 pandemic. “Our success lately is because a lot of our competition has been bought out by huge companies,” Greg said, adding clients don’t want to deal with “billiondollar companies” that are slow to react to customer demands rather than being proactive by adjusting to their needs and demands. “There are very few family-owned businesses left,” Greg said. “A lot of our customers, they like the fact that they’re dealing with a company that’s not some multi-national conglomerate. We can be reactive to their needs and supply what they want. We’re very flexible.” Dominion Sure Seal is always prepared for client needs well in advance, Greg said. “During COVID, we have been ordering supplies out six months, so we’re not being affected nearly as much as our competition.” The company sources Canadian-made materials for its products, which include under-coatings, paints, plastic repair, anticorrosion materials, liquid bedliners, adhesives, tapes and specialty chemicals, according to www.dominionsureseal.com. Greg and Derek also own Rust Check, which supplies rust proofing products to more than 200 dealers within the retail sector across the country. Taking over Rust Check was another one of their father’s savvy business moves; he acquired the company in 1998 to continue growing his family’s automotive industry assets. The company name itself is proof positive of its support of products manufactured on home soil. “Dominion stands for the Dominion of Canada,” Greg said, referring to our country’s formal name. “Our Maple leaf in our logo is on all of the products that we sell in the U.S., too because we

are very proudly Canadian.” Meanwhile the Sure Seal part of the company moniker came about “because at the beginning we made sealants; which was our big product.” In fact, it was one of Ronald’s chemists who worked at Dominion Sure Seal during the company’s early days who actually invented plastic repair for vehicles, Greg said. “Cars were just coming out being made with plastic back then, so instead of replacing the bumpers and throwing them out, which was an environmental concern and also costly, the auto body world decided to start repairing those bumpers. With the help of his staff members, “my dad came up with something kind of like a body filler, but it wasn’t for steel, it was for plastic,” Greg said, adding that as a result Dominion Sure Seal started distributing the new and useful product in about 30 different countries. Dominion Sure Seal was also one of the first companies to come up with the idea of sprayi ng a protective

guard “into the back of trucks as bed liner,” Greg said, adding sales skyrocketed as a result of the invention despite other businesses catching on

to the innovative idea and creating similar products. The Mortons continue to grow and expand their company across the country. Over the past five decades, Dominion Sure Seal has moved from one 5,000-square-foot facility to at one point having two facilities that equated to about 80,000-square-feet total. Currently, Dominion Sure Seal employs about 30 staff members at its headquarters in Mississauga, in addition to 10 sales representatives that are dispersed from coast-to-coast, including in Atlantic Canada, to help market and distribute products to shops across the country. “It’s basically to offer products and services to our customers (on site and in-person) and to fulfil their needs with on-time deliveries,” Greg said. “We market our products in Canada way more than any other companies our size do.” Dominion Sure Seal is also heavily involved and invested within the industry it serves, sponsoring organizations and events such as client golf tournaments, various trade shows, and the Canadian Collision Industry Forum. Regular clients for Dominion Sure Seal include most automotive retailers and automotive jobber stores across Canada. As for how Greg, Derek and the rest of the Dominion Sure Seal family plan to celebrate opening Dominion Sure Seal back in October 1972, a fast-approaching milestone marking 50 years of distributing high-quality Canadian-made automotive products, the company may potentially host an anniversary golf tournament “down the road” as long as Public Health guidelines allow, More importantly, though, the brothers in business simply want to share their father’s business story with the public. “It’s a huge source of pride,” Greg said. “It’s about growing his legacy, increasing our business and being good to people.”

WE’RE BIG ON

SECOND CHANCES. Thrift Stores

autoatlantic.com

n

march / april 2022

35


At The Pumps

‘JUST THE START’ THE CONRAD GROUP BUILDS NEW MULTISERVE STANDALONE FUELING STATION FOR PUBLIC USE TO KICK OFF DEVELOPMENT OF HISTORICAL DARTMOUTH QUARRY LANDS

T

By Kristen Lipscombe

HE CONRAD GROUP HAS BIG PLANS FOR DEVELOPING ITS LARGE QUARRY SITE NEXT TO HIGHWAY 107 IN DARTMOUTH AND IT ALL STARTS WITH A BRAND NEW STANDALONE CARDLOCK FUELING STATION THAT WILL SERVE NOT JUST THE COMPANY’S OWN FLEET BUT ALSO PUBLIC TRUCKERS WHO NEED TO MAKE A PITSTOP BEFORE GETTING BACK ON THE ROAD. “We wanted a nice, professional, clean, crisp, up-to-date facility,” Kim Conrad, president of Conrad Bros. Ltd., told Auto and Trucking Atlantic of the freshly built multi-serve station located just off

36

autoatlantic.com

n

march / april 2022

Exit 14, where his family-run company has been hauling sand, gravel and stone from one of the largest rock quarries in Nova Scotia since 1956. “We have a lot of customers that come in for gravel, so rather than have them going back to Burnside (Industrial Park) for fuel, they can come in and fuel up here,” Conrad said. The unmanned service station features five different facilities with regular gas, premium gas and diesel, all available 24 hours a day, seven days a week, for those that drive into quarry lands. Customers can use MasterCard or VISA, while drivers who are part of Conrad Transport, which was established in 1978 as the transportation industry grew, will have company chip cards to swipe at the station. “And if the power goes out, we have it all linked to a generator set,” Conrad said, “so when everyone else is out of power, we’re still open for fuel.” Upgrading the company’s fuelling station is also good for business, he said.

“Our facility was aging and we had to do something,” Conrad said, explaining the company itself goes through about three million litres of diesel yearly. “So we were going to build it just for ourselves and we got to thinking, maybe we can have some cost recovery (by making) it aesthetically pleasing and building it for ourselves and the public.” For equipment and installation, The Conrad Group reached out to Multiserve Petroleum Equipment Ltd., located in Milford, N.S. They have been in the petroleum equipment business for 25 years. “We trust their expertise to design and construct the site to our expectations,” Conrad said. The Conrad Group is also environmentally conscious in its development. In fact, the family started Soils Remediation Technologies Ltd., in 1995 “as a need for treatment facilities increased,” according to www.conrads.ns.ca. That arm of the company “treats hydrocarbon contaminated soil using the environmentally friendly method called ‘enhanced biore-


mediation.’” The new fueling station features above-ground, double-walled and vacuum-sealed tanks in order to create a self-contained system. This will protect surrounding lands from any potential oil spills and deal with them much more effectively and efficiently if and when they do happen. For the Conrads, this service station represents all of the potential that their land presents for future development. “It’s a flagship of how we will redevelop the land after we finish pouring,” Conrad said, adding he expects a mix of industrial and commercial projects to be constructed in the area. Zoning has already been approved by Halifax Regional Municipality and the next step is adding water and sewer systems to the land so more projects can be constructed on site. “We’re permitted three different designations,” Conrad said. “We can do storefronts, such as a NAPA shop, vehicle or machinery dealerships and warehousing.” “It’s a long time coming, but this is just the start, he said. “This is just the beginning of the future as we develop our property.”

autoatlantic.com

n

march / april 2022

37


Electric Avenue

FORD CLAIMS TOP SPOT LEXUS PULLS AHEAD OF BMW WITH TESLA HOT ON HEELS: KELLEY BLUE BOOK BRAND WATCH REPORT

E

LECTRIFICATION GOES MAINSTREAM AS ELECTRIFIEDVEHICLE SHOPPING HITS ANOTHER RECORD IN Q4 2021

When it comes to the leading automotive brands, the list of who’s hot and who’s not has significantly changed, according to the latest Kelley Blue Book Brand Watch™ Report for Q4 2021. The year closed out with a new leader in non-luxury brand consideration, with Ford – fueled by hot new products and more plentiful inventory – dethroning longtime leader Toyota, which previously held the top spot for nearly four years straight. Among luxury shoppers, Lexus eked past BMW as the most-considered brand, while Tesla remained hot on their heels. Kelley Blue Book’s Brand Watch Report features data from a consumer perception survey among new-car shoppers that also weaves in shopping behavior to determine how a brand or model stacks

38

autoatlantic.com

n

march / april 2022

up with its segment competitors on a dozen factors key to consumers’ buying decisions. Kelley Blue Book produces a separate Brand Watch Report for non-luxury and luxury brands each quarter. “The auto industry ended 2021 with some notable shifts in consumer shopping considerations and perceptions, with Ford and Lexus rising to take home top honors in the fourth quarter,” said Vanessa Ton, senior industry intelligence manager for Kelley Blue Book. “These shifts come amid a backdrop of a year unlike any other, featuring auto manufacturers being forced to shut down production all over the world at various times due to the global computer chip shortage crisis, rising prices and other related challenges. The resulting inventory shortages have been difficult not just for automakers, but for consumers and dealers alike. However, exciting new products and increasing interest in electrified vehicles continue to breathe life into the industry and will lead the way for new-car shoppers into 2022.”

FORD TOPS TOYOTA Popular new products and more plentiful inventory pushed the Ford brand to No. 1 in consideration among non-luxury new-car shoppers in the fourth quarter of 2021, with a full one-third considering Ford. The automaker experienced the largest quarter-to-quarter increase of any non-luxury brand to land the first-place spot – a position Ford last held in 2015. Ford’s shopping consideration was driven by strength for both new and already-established models, including vehicles powered by alternative powertrains as well as traditional gas engines. The Ford F-150 – the most-shopped vehicle for eight consecutive quarters – enjoyed healthier supply in Q4 2021 compared to earlier in the year, helping consideration to grow 12 percent quarter over quarter. The electric F-150 Lightning, which launches this spring and already is sold out, also helped to boost F-150 shopping. The new Maverick pickup, which comes standard as a hybrid or with an optional gas engine, also aided Ford’s shop-


ping consideration. The Maverick has grown so popular that Ford had to pause orders while it catches up on the backlog. The electric Mustang Mach-E and popular Explorer also saw higher shopping rates in Q4 2021. After being hit hard by the chip shortage in early summer, Ford enjoyed heftier inventory later in the year, undoubtedly aiding its ascension to the No. 1 spot for Q4 2021. Meanwhile, Toyota was hammered by the chip crisis in the fall, forcing production cuts at plants across the globe which caused extreme product shortages.

LEXUS SQUEAKS BY BMW AS TESLA GAINS ON BOTH Among luxury shoppers during the fourth quarter of 2021, Lexus eked past BMW to become the most-shopped luxury brand, a title BMW held for the past three years. Lexus won the No. 1 spot by less than a tenth of a percentage point, marking the first time in seven years that Lexus claimed top honors. However, Tesla is hot on the heels of both Lexus and BMW among luxury shoppers, and it is moving fast toward the top. Thanks in part to growing interest in electrified vehicles, Tesla had the largest shopping consideration increase of any

luxury brand in Q4 2021. Notably, that consideration also translated into sales, as Tesla beat other luxury brands in sales in 2021. The increased shopping propelled Tesla ahead of Audi and Mercedes-Benz for the first time in the Kelley Blue Book Brand Watch report after both German automakers each lost a percentage point of shopping consideration. Tesla’s rapid ascent toward the top throughout 2021 is especially remarkable considering the brand ranked No. 7 among the mostshopped luxury brands just a year prior, behind the Germans and Lexus. Tesla’s Model 3 was the most-shopped luxury vehicle in Q4 2021, followed by the Model Y which boasts the titles of No. 2 of all vehicles and the most-shopped luxury SUV.

ELECTRIFICATION GOES MAINSTREAM Shopping for electrified vehicles – the combined total of electric vehicles (EVs), fuel cells, hybrids and plug-in hybrids – hit a new record in Q4 2021, with 28% of all shoppers considering an electrified vehicle. A fifth of new-vehicle shoppers considered a hybrid, while 13% considered an EV. The Toyota RAV4 Hybrid, long the most-shopped electrified vehicle, broke into the Top 10 most-shopped non-

luxury vehicles in Q4 2021. This marks the first time a hybrid ever has risen into the overall Top 10, signifying electrified vehicles are going mainstream. Among hybrid vehicles on the Top 10 most-shopped electrified vehicles list, the Ford Maverick rose to No. 5 while the Ford F-150 hybrid made the list for the first time at No. 10. The Honda CR-V and Toyota Highlander were other hybrid models on the list in Q4 2021. Among EVs on the Top 10 most-shopped electrified vehicles list, Tesla continues to dominate with the Model 3 and Model Y topping the list. Yet other models are gaining traction, including the Ford Mustang Mach-E, Volkswagen ID.4 and Ford F-150 Lightning. EV startups Rivian, Lucid and Polestar are beginning to appear on new-car shoppers’ radars and are growing their numbers, albeit they still sit low on the chart. Just 2% of luxury shoppers considered Rivian and Lucid in Q4 2021, while about 1% shopped Polestar. For comparison, Jaguar was at 3%, while Alfa Romeo and Maserati sat around 1%. For additional information and analysis about the Q4 2021 Kelley Blue Book Brand Watch Report findings, and to access links to view the full reports, visit autoatlantic.com

n

march / april 2022

39


https://www.coxautoinc.com/market-insights/q4-2021-kelley-blue-book-brandwatch-luxury-report/ for luxury brand information, and https://www.coxautoinc.

40

autoatlantic.com

n

march / april 2022

com/market-insights/q4-2021-kelley-bluebook-brand-watch-non-luxury-report/ for non-luxury brand information. For more information and news

from Kelley Blue Book’s KBB.com, visit www.kbb.com/media/, follow us on LinkedIn at https://www.linkedin.com/ company/kelley-blue-book.


autoatlantic.com

n

march / april 2022

41


Carters Corner

MOTOR MATTERS INDUSTRY INFO FROM AROUND THE GLOBE. NEWS, VIEWS AND INNOVATION COLLECTED FROM NEAR AND FAR… DRIVER SHORTAGES: HOW TECHNOLOGY IS HELPING TRUCK LEARNER DRIVERS Learning to drive a truck can be fraught with challenges. Alongside the pressure of busy roads is the precision and skill it takes to maneuver a large and heavy vehicle – often in challenging circumstances, such as down narrow streets or during difficult weather conditions. In the US, obtaining a truck licence can take on average between six to eight weeks. To be eligible for a truck license, candidates need to be 21 years or older (at least 18 years of age to drive intrastate), submit their state’s CDL Application and fee with proof of identification and undertake a variety of tests. The increased use of internet deliveries is one factor contributing to a rise in the number of vans and trucks using roads. According to Truck Info, there are 15.5 million trucks operating on US roads. However, the dwindling number of expe-

42

autoatlantic.com

n

march / april 2022

rienced drivers (around 80,000 short) in the US is causing major concern across the country. Without a sufficient level of qualified drivers, supplies could be severely affected and the prices of many goods could climb steeply. Tackling this shortage is essential to maintaining supply chains, meeting customer demands and sustaining economic momentum. While training new drivers can be time consuming, having a pool of fully qualified drivers is crucial to helping solve the issue. As experienced drivers retire or move to alternative careers, new drivers are required to take their place. So how should companies be encouraging individuals to gain their trucking qualifications? Corey Heniser, a road safety expert at Brigade Electronics INC, said: “Trying to attract new talent is a difficult process. Offering higher wages and more appealing packages are short term

measures that have already been implemented by many companies. However, safety and the right level of driver support are also crucial factors in not only appealing to candidates, but ensuring they want to continue with a long-term career in the industry.” Fitting safety devices and vehicle CCTV to trucks is helping to meet many of the challenges faced by those new to driving trucks. As the number of safety initiatives for large vehicles increases around the world, technology is proving to be an invaluable resource in aiding drivers, particularly in relation to visibility and eliminating complex blind spots. Corey continues: “Whether fitted as part of road regulations or to enhance fleet safety, it is essential that learner drivers are taught how to use these systems as more and more fleets adopt this technology.” “Road safety research has shown that



Carters Corner

in the time it takes to scan four mirrors, assess and then react to hazards, a vehicle could travel as far as 33 feet. Cameras, such as Brigade’s Backeye®360, which offer 360-degree visibility via a single incab monitor, allow the driver to see everything in the immediate vicinity of the vehicle, including pedestrians and cyclists, that might be in a blind spot position.” The size of modern commercial vehicles means they are potentially highly dangerous machines, often driving on narrow streets packed with parked cars where there is limited room to maneuver. The risk of accidents is even greater at night or in wintry weather conditions when cameras may struggle to provide a clear picture. Ultrasonic obstacle detection systems alert the driver to the presence of obstacles close to the vehicle, whether moving or stationary. An audible and/or visual incab warning is triggered, while external speaking alarms can be added to warn cyclists and pedestrians in the vicinity. Brigade Electronics’ next generation of collision avoidance systems was developed using artificial intelligence technology and supported by the Knowledge Transfer Partnership initiative with Cambridge University. The result - Sidescan®Predict – was extensively trialed in 2020 with impressive results. Through the use of AI, the Sidescan®Predict sensor constantly gathers object detection data such as the speed and distance of a nearby cyclist or

44

autoatlantic.com

n

march / april 2022

pedestrian. This data feeds into an algorithm created by Brigade to accurately assesses the risk of a collision. When danger is detected, the driver is instantly alerted in time to take avoiding action. Sidescan®Predict is always switched on, including at speeds below 18.641 mph. In addition, crucially, the collision protection is active with or without the indicators on. This is particularly important as it is recognized that some drivers become irritated by false alerts, even avoiding use of indicators so their system does not trigger alerts, potentially putting vulnerable road users at risk. Reversing alarms are another key safety system, with modern iterations, such as Brigade Electronics’ award-winning White Sound range, offering instantly locatable alarms that cause less noise pollution because they are only heard in the danger zone (directly to the rear of a vehicle when backing). Safety upgrades such as these can all be retro-fitted to a vehicle in a matter of hours. The improvement they can make to road safety is incalculable and the peace of mind they offer drivers invaluable. Dash cams and vehicle CCTV offer an additional layer of security and support fleet operators with managing drivers travelling long distances for extensive periods. Corey added: “Commercial vehicle safety technology provides operators and drivers with the confidence that they are doing everything feasibly possible to keep

themselves and other road users out of harm’s way.”

AJAC NAMES BEST NEW AUTOMOTIVE INNOVATIONS 2022 The Automobile Journalists Association of Canada (AJAC) has once again awarded a trio of technologies with its Automotive Innovation Awards for 2022. Nominations for the innovation awards were made by AJAC members and finalists were selected in each of the three categories. Each automaker selected as a finalist presented its technology virtually to a panel of 10 judges, comprised of some of the most knowledgeable and respected journalists in Canada who regularly cover automotive technologies. “AJAC’s Innovation Awards represent some of the most important modern advancements in automotive technology,” said Stephanie Wallcraft, AJAC President. “Our jurors assess the nominated technologies through a comprehensive assessment and analysis process and submit their selections by secret ballot to ensure complete objectivity. Canadians can be assured that the vehicles featuring the winning technologies integrate some of the most significant innovations on today’s automotive market.” The winners for the 2022 Automotive Innovation Awards are: Best Safety Innovation - 2022 Genesis GV70 - Radar-based Rear Occupant Alert Genesis captures the award in the safety category for its radar-based rear


YORK AUTO SERVICE 2004 LTD 26 AVONLEA COURT, FREDERICTON, NB 506-453-1953

MIKE'S SERVICE CENTRE 1998 LTD 63 CHEMIN OHIO, SHEDIAC, NB 506-533-1115

CB WARRENS AUTOCARE 9 SENECA ST., OROMOCTO, NB 506-357-2228

ULTIMATE AUTO 50 MILLENNIUM DR., QUISPAMSIS, NB 506-849-6396

JOYCE'S CORNER LTD 91 WELLESLEY AVE., SAINT JOHN, NB 506-652-6468

MILLS AUTO SERVICE 514 LINCOLN RD., FREDERICTON, NB 506-459-3343

RICHARD SERVICE STATION 1974 LTD 10495 RUE PRINCIPALE, SAINT-LOUIS-DE-KENT, NB 506-876-3790

MARK BOWES AUTO CARE LTD 3 MARVILLE ST., MIRAMICHI, NB 506-773-7821

GREENLAW'S GARAGE LTD 121 QUEEN ST., ST STEPHEN, NB 506-466-4707

JP'S GARAGE INC 1105 RUE CHAMPLAIN, DIEPPE, NB 506-860-6018

STEPHEN'S AUTO REPAIR 308 DALTON AVE., MIRAMICHI, NB 506 622-1009

BRIAN PELLERIN'S MONCTON RUST CHECK & AUTO SERVICE CENTRE 1855 WEST MAIN ST., MONCTON, NB 506-384-7878

AUTOTEC INC 90 DUKE ST., SAINT JOHN, NB 506-653-9020

FOXTRAP AUTOMOTIVE LTD 170 FOXTRAP ACCESS RD.., CONCEPTION BAY SOUTH, NL 709-834-2022

SUPERIOR AUTO WORKS LTD 19 WEST LINK RD., ROCKY HARBOUR, NL 709-458-2948

YOUNG MECHANICAL SERVICES LTD 52-54 CONCEPTION BAY HIGHWAY, BAY ROBERTS, NL 709-786-6749 DECKERS AUTO TECH LTD 40 HARDY AVE., GRAND FALLS-WINDSOR, NL 709-489-1011

HARRY SUMMERS LTD 1 JOB ST., ST JOHN'S, NL 709-726-7107

M AND R AUTOMOTIVE LTD 3A CARR CRES., GANDER, NL 709-651-2442

CORNER BROOK AUTOPRO 31 MAPLE VALLEY RD., CORNER BROOK, NL 709-632-7767

MIKE'S AUTO REPAIR LTD 380 MAIN RD., WINTERTON, NL 709-583-0575

FRESHWATER AUTO CENTRE LTD 324 FRESHWATER RD., ST JOHN'S, NL 709-722-7544

MAX'S AUA55:H55TO REPAIRS 472 BAULINE LINE, TORBAY, NL 709-437-6072

ALL FOR JUAN GARAGE INC. 255 BAY BULLS RD., KILBRIDE, NL 709 221-2886

MOUNT PEARL AUTOPRO 1072 TOPSAIL RD., MOUNT PEARL, NL 709-722-2181

DRISCOLL'S AUTOMOTIVE SERVICE LTD 26 BANCROFT LANE, DARTMOUTH, NS 902-465-3290

KENNEDY'S AUTOPRO 6389 QUINPOOL RD., HALIFAX, NS 902-423-3555

TODD'S SOUTH END CAR CARE 5368 INGLIS ST., HALIFAX, NS 902-425-2400

DROBOT AUTOMOTIVE 1282 ST MARGARETS BAY RD., BEECHVILLE, NS 902-446-4321

O'REGAN NAPA AUTOPRO REPAIR CENTRE 3170 KEMPT RD., HALIFAX, NS 902-406-7199

BOLIVER'S SERVICE CENTER 7 INDUSTRIAL DRIVE, DIGBY, NS 902-245-2590

LOUIE MAZZOCCA SERVICES LTD. 84 MITCHELL AVE., DOMINION, NS 902 849-6680

GOLD RIVER SERVICE CENTRE LTD 5913 NOVA SCOTIA TRUNK 3, GOLD RIVER, NS 902-627-2481

T.T.L. AUTOMOTIVE 1951 SACKVILLE DRIVE, MIDDLE SACKVILLE, NS 902-706-3100

F SCHOFIELD AUTOMOTIVE 150 WATER ST., WINDSOR, NS 902-798-8793

BIRD'S AUTO CLINIC 17 CHITTICK AVE., HANTSPORT, NS 902-684-0026

MACKENZIE'S TOWING & SERVICE CENTRE 414 QUEEN ST., TRURO, NS 902-893-7600

F & J MACKENZIE AUTO SERVICE 1072 PRINCE ST., TRURO, NS 902-893-2225

LARRY HATT'S AUTO SERVICE LTD 909 COLE HARBOUR RD., DARTMOUTH, NS 902-435-4288

COFFILL'S AUTO REPAIR LTD 10008 HIGHWAY #221, CANNING, NS 902-582-3375

HIGGINS SAMPSON AUTOPRO 300 ST MARGARETS BAY RD., HALIFAX, NS 902-477-5595

MASON'S AUTO WORKS LTD 5681 ST MARGARETS BAY RD., HEAD OF ST MARGARETS BAY, NS 902-826-1000

CHAD KENNEDY'S AUTOPRO 102 ALBRO LAKE RD., DARTMOUTH, NS 902-469-5274

MCNEILL'S AUTOPRO ELMSDALE 707 HIGHWAY #2, ELMSDALE, NS 902-883-9191

BEDFORD AUTOMOTIVE 1611 BEDFORD HIGHWAY, BEDFORD, NS 902-835-2630

HENRY'S SERVICE CENTER LIMITED 60 ST ANDREWS ST., ANTIGONISH, NS 902-863-2819

SACKVILLE AUTOPRO 123 COBEQUID RD., LOWER SACKVILLE, NS 902-865-7202

SACKVILLE AUTOPRO 2463 HIGHWAY #2, WAVERLEY, NS 902-861-2188

KARS AUTOMOTIVE RR #2 SITE 4, LUNENBURG, NS 902-634-8631

LAHAVE ST. AUTO CLINIC 141 LAHAVE ST., BRIDGEWATER, NS 902-543-4182

LOMBARD MOTORING LTD 223 EAST SABLE RD., SABLE RIVER, NS 902-656-2041

CHESTER SERVICE CENTER LTD 227 OLD TRUNK 3 RR#1, CHESTER, NS 902-275-4754

AUTOPRO MAIN ST. 168 MAIN ST., DARTMOUTH, NS 902-435-2222

JUDSON'S AUTO TECH INC 2179 ROUTE #17, MONTAGUE, PE 902-838-2772

PALMER AUTOMOTIVE & TRUCK CENTRE 3979 READ DRIVE, SUMMERSIDE, PE 902-436-6838

RICHARD'S QUALITY AUTO REPAIR 33 CHRISTOPHER RD. RR#3, TIGNISH, PE 902-882-3861

LECLAIR'S TIRE & AUTOMOTIVE LTD 1055 HUNTLEY RD., ALBERTON, PE 902-853-3160

57 Independently owned & operated locations in Atlantic Canada! www.napaautopro.com


Carters Corner

seat occupant alert, providing an alert to make sure that those most vulnerable to being forgotten in vehicle are protected More accurate than weight or logicbased systems, the radar embedded in the headliner can detect very small movements such as a sleeping child or pet’s breathing. The driver is notified with a warning message and audible alert upon exiting the vehicle. If the warning is ignored, the vehicle’s horn and lights provide another alert, and smartphone notifications are delivered via Genesis Connected Services. Speed of detection is key to reducing risk, which is why the Genesis radarbased rear occupant alert system is AJAC’s Best Safety Innovation for 2022.

BEST GREEN INNOVATION - 2022 TOYOTA MIRAI FUEL-CELL POWERTRAIN In the current push towards alternative fuels, the 2022 Toyota Mirai was found to be a standout with its hydrogen powertrain. Converting hydrogen into electricity is a process that Toyota is counting on to move us into the next generation of vehicles, and for 2022 the Mirai’s powertrain has been refined. The car now carries a smaller, more powerful fuel cell with improved storage capacity, providing increased interior space for its 5 occupants. A 647-kilometre range on a single tank of hydrogen and the ability to refuel in just minutes means that hydrogen is not tied down with the same burdens that traditional battery electric vehicles are, leaving them with a distinct advantage in this area.

46

autoatlantic.com

n

march / april 2022

HYDROGEN FUEL PRESENTS AN ALTERNATE SOLUTION FOR REDUCING CARBON EMISSIONS, WHICH IS WHY THE 2022 Toyota Mirai’s fuel-cell electric powertrain is AJAC’s Best Green Innovation for 2022. Best Technical Innovation - 2022 Genesis GV70 In-Vehicle Fingerprint Reader Personalization has never been more built-in to our vehicles and Genesis ensures that your vehicle can recognize you with is new in-vehicle fingerprint reader. Like many of our modern cellphones, a simple scan of the driver’s finger will unlock certain features, while adjustments like seat position, climate and entertainment preferences will be taken care of for you, based on saved settings. Valet mode is also enabled by the sensor, allowing the driver to lock his or her data away when necessary. AJAC jurors recognized this new technology for its usefulness and future potential, such

as keyless vehicle start-up and in-car payments for fuel, charging stations or even the fast food drive through. For these reasons, the Genesis in-vehicle fingerprint reader is AJAC’s Best New Innovation for 2022.

HYUNDAI MOTOR GROUP TAKES TOP HONOURS IN 2022 J.D. POWER U.S. VEHICLE DEPENDABILITY STUDY Hyundai Motor Group is the topranked automaker in J.D. Power’s 2022 U.S. Vehicle Dependability Study (VDS) with its Hyundai, Kia and Genesis nameplates taking three of the industry’s top four brand rankings overall, including the top spot. Kia is the top-ranked brand overall, including all mass-market and premium brands, and Genesis is the top-ranked premium brand and fourth overall. Hyundai Motor is ranked third overall, based on VDS’s PP100 (problems per 100 vehicles) scoring criteria.


Hyundai Motor also took top honours in the midsize SUV and midsize sedan segments with Santa Fe and Sonata, respectively. Kia Sorento took the top honor in the upper midsize SUV segment for the second consecutive year. “We at Hyundai Motor Group hold long-term ownership satisfaction as one of the key benchmarks for success,” said Seog-ju Cha, Head of Quality Division at Hyundai Motor Group. “The VDS results speak to Hyundai, Kia and Genesis’s dedication to delivering vehicles that not only excel in areas long-appreciated by owners, like design and driving experience, but also across innovative technologies that have become a crucial part of the overall ownership experience. We strive to maintain these high standards in all the vehicles we build.” Based on the new criteria, Kia jumped two positions to take the top spot overall with a PP100 score of 145, beating the industry average by 47 points. It is the second consecutive year that Kia has claimed the top spot among mass-market brands, coming in third overall last year behind two premium brands. This is the first time that a non-premium brand has been awarded first overall in the ranking in the history of VDS. Genesis improved four positions over-

WE’RE BIG ON

SECOND CHANCES. Thrift Stores

all and three positions in the premium category with a top-ranked PP100 score of 155, beating the industry average by 37 points. Hyundai Motor improved its rating by four positions overall and one position in the mass-market category to place third with a score of 148, beating the industry average by 44 points and securing its highest-ever ranking in the VDS study.

For the 2022 VDS, J.D. Power surveyed 29,487 customers in the U.S. across 32 automotive brands. Only verified purchasers and lessees of new 2019 model-year cars and light trucks registered for personal use were considered. After the study’s redesign, the industry’s problem levels are 59 percent higher in 2022 than in 2021, with the industry average increasing from 121 to 192 .


Carter’s Corner

NEWS OF THE WEIRD BITS AND PIECES OF THE BIZARRE, HORRIFIC AND THE DOWNRIGHT

PUZZLING, SCOOPED UP FROM VARIOUS PARTS OF THE WEB SO YOU DON’T HAVE TO!

RENTING A CAR FROM HERTZ MAY GET YOU BUSTED Hertz Corp., which is facing lawsuits from hundreds of car renters who say they were falsely arrested for auto theft, files thousands of related criminal complaints each year against customers, according to claims in newly released court documents. In one four-year period, the company filed nearly 8,000 theft reports annually, advocates for the falsely arrested custom-

ers said late last week in a federal court filing in Wilmington, Delaware. The advocates cited internal data from Hertz that a judge ordered the company to release. A breakdown of the theft reports isn’t public, so it’s not yet possible to know how many complaints were against customers and how many were for other types of theft. Under certain circumstances, Hertz will tell police that a customer may have stolen a car. Many of those people turn out to have valid contracts and

allegedly have been falsely arrested, according to the lawsuits. Messages left for Hertz representatives weren’t immediately returned. CBS, which hired lawyers to help get the documents unsealed, previously reported Hertz said the “vast majority” of cases involve renters who were weeks or months overdue on returns and authorities are brought in only after “exhaustive attempts” to reach a customer. In a recent court hearing U.S. Bankruptcy Judge Mary Walrath ordered the annual theft numbers to be made public, siding with advocates for 220 people suing Hertz who argued that more details about Hertz’s internal anti-theft program should be public. Court documents show that some of the customers who rented cars were jailed, sometimes years after they had rented and returned the cars. At least one allegedly was held at gunpoint just hours after paying for a rental. “Hertz now admits that it reports thousands of its own customers for auto theft each year,” lawyers for the people suing said in court papers. The problem can be traced to company-wide, systemic problems, they allege. The false arrest claims often involve long-term rentals, some set up directly by the customer, others through an auto insurance company, according to court documents. Source: Hertz accuses thousands of car renters of theft, court papers show (autoblog.com)

EIGHT-LEGGED DRIVING COMPANION If you found a big hairy spider crawling on the dashboard of your car, how would you react? Many people would probably be terrified, let out a loud scream, and run far away. However, Chris Taylor, a 42-year-old Australian safety manager, did the opposite. In February 2021, he discovered a sixinch spider on the dashboard of his car, as reported by Mirror. Instead of viewing the spider as something to be feared, he looked at her as a driving buddy — and kept her as his pet. The spider has now lived freely in Taylor’s car for a full year. 48

autoatlantic.com

n

march / april 2022



Carter’s Corner

He feels attached to the eight-legged creature and doesn’t plan to kick her out “anytime soon.” Despite the spider being a female, Taylor gave the spider a traditionally male name: Steve. Taylor said, “I named him Steve, because why not? I have been told, however, that he is she. When I have passengers in my car they are often startled or scream. Steve is great at keeping me more alert when I drive.” Taylor and Steve the Spider endured many interesting adventures during their one year together. While Taylor enjoys the companionship of his eight-legged driving buddy, he doesn’t appreciate it when the spider falls into his lap. As detailed by Taylor, “I had her fall on my lap one time and almost hit the Sydney Harbor tunnel wall.” Also, Taylor doesn’t like it when his arachnid driving companion “appears 10 cm above his head” when driving at high speeds. As can be expected from someone that keeps a pet spider in their car, Taylor is not afraid of spiders. However, many other people are — and Taylor sees this as another benefit of his pet spider. He said, “I’ll let her stay. I’m saving money as no one wants a lift anymore. I like her but wouldn’t say we’re close friends. Yet! I would be a bit sad if she decided to leave. Driving is far more exciting with her in there.” Would you ever have a pet spider and let it roam freely in your car? As Taylor shows, if you’re not arachnophobic, a spider driving buddy offers multiple benefits. Source: Man Finds Huge Spider in Car: Now It’s His Pet Companion for All His Drives (motorbiscuit.com)

WOULD YOU CONSIDER BUYING A CAR THAT DOESN’T EXIST YET? Back in June and July of 2021, Cox Automotive polled nearly 5,000 consumers between the ages of 18 and 72 who either owned, considered buying or rejected buying an electric vehicle. Within that data, it showed that Tesla quite clear-

50

autoatlantic.com

n

march / april 2022

ly has the most brand recognition for its EVs, while other brands have a whole lot of work to do on the marketing front. Specifically, a whopping 69% of those EV buyers (or rejecters) didn›t even know the Chevrolet Bolt existed despite being on sale since 2016. Then we noticed something really surprising. A stunning 40% of those 5,000 consumers — about 2,000 people — said they were aware of Toyota’s electric vehicle. Some said they were considering it, some said they were not. Either way, there’s a pretty big problem with that: Toyota did not sell an electric vehicle in June and July of 2021. Nor did it sell one at any time after the 2014 RAV4 EV. And just in case you’re wondering, the Toyota bZ4X EV wouldn’t be revealed for another four months. Basically, significantly more people were somehow “aware” that Toyota makes an EV that does not exist than those who knew about the Chevrolet Bolt, a vehicle that has existed for more than five years. Or the Nissan Leaf, for that matter, which has been on sale since 2010. Perhaps people just assumed that Toyota, which pioneered hybrids, must make an EV. Not a bad assumption, but in reality, Toyota hasn›t been too keen on them. Almost hostile, even. Only recently has it announced plans for a variety of future EV models, and again, the bZ4X was only revealed back in November. Then again, perhaps people just don’t fully understand what an electric vehicle is, lumping hybrids and plug-in hybrids in with them (things Toyota does sell). In other words “electrification” equals “fully electric.” It doesn’t. Now, before you get too down on the car knowledge of general automotive consumers, don’t worry, it gets even worse. That same Cox Automotive study said that 17% were not aware that Tesla made an EV. Let that sink in. Source: 21% of consumers were considering Toyota’s EV ... which doesn’t exist (autoblog.com)

THAT OLD VAMPIRE MARKETING TRICK! Mercedes-Benz’s latest marketing ploy for the G-Class SUV is a bit peculiar. The German marque has made an eightminute vampire movie just in time for Valentine›s Day, calling it «Immortal Love» for obvious reasons. If the automaker’s target customers are our fanged, immortal friends, we’re not entirely sure – but at least the short film embedded atop is entertaining. To be fair, the Mercedes G-Class is in line with the lifestyle of vampires. It has a timeless design, so innocent bystanders won’t know from which year the vampire owner’s really from – unless it’s an AMG G65. The G-Class also does carry the monicker “stronger than time,” which resound with how vampires withstand death and aging. The eight-minute vampire movie features international rising star Rimon. The singer/songwriter, who was born in Eritrea and raised in the Netherlands, plays a globally celebrated star rapper who leads a double life. In line with the short vampire movie, Mercedes-Benz has also opened an exclusive meeting place and experience space for the growing GClass community worldwide: the GClass Private Lounge. Meeting a new vampire friend isn’t guaranteed, though. Mercedes-Benz isn’t a stranger to making weird marketing materials for its cars. Remember the Concept EQG that made its debut at the Munich Auto Show last year? The electric G-Class was featured with alien-like, Star Trek-ish characters to highlight the SUV’s foray into an electrified future. Whether this marketing works or not, numbers certainly don’t lie. There were 41,174 new G-Class owners in 2021, a new record for the boxy SUV. The G-Class, along with Maybach and AMG, posted record-breaking sales in the same year. Source: Mercedes Makes An 8-Minute Vampire Movie To Sell More G-Class SUVs (motor1.com)



East Coast Road Report

THE ATLANTIC ROAD REPORT NEWS AND VIEWS COLLECTED FROM AROUND THE ATLANTIC REGION SO YOU DON’T HAVE TO….YER WELCOME! NEWFOUNDLAND Paving on Lewin Parkway to continue this construction season Paving on two sections of the Lewin Parkway in Corner Brook will begin this construction season. A two-year contract valued at $2.96 million was awarded to Marine Contractors in 2021 to pave sections of the parkway between: The Trans-Canada Highway and the St. Marks Avenue intersection; and Main Street and west of the intersection with Curling Street. Other work in the contract, which included upgrades to road side ditching and a culvert replacement near the St. Marks Avenue intersection, was completed in 2021. This year’s work concludes paving of the full length of the Lewin Parkway.

52

autoatlantic.com

n

march / april 2022

Other recent work on the Lewin Parkway includes paving between: Mark’s Avenue and Main Street in 2020; Pinksen Memorial Drive and O’Connell Drive in 2019; and O’Connell Drive and west of the intersection with Curling Street in 2017. When work begins again this year, motorists should watch for traffic control and lane closures while paving is ongoing, and consider using alternate routes. “The Lewin Parkway is a busy route for anyone travelling from the Trans-Canada Highway to their homes and businesses in Corner Brook and down into the Bay of Islands. We’re excited to see another contract awarded for a safer and more comfortable drive on the parkway from the Murphy Square area on one end to the site of the new hospital at the other,” said

the Honourable Elvis Loveless, Minister of Transportation and Infrastructure. Information on tenders issued and awarded by the department and other public bodies is available by visiting www. merx.com/govnl. Information on active highway construction projects and repairs is also available by visiting nl511.ca and on the NL 511 mobile app.

NEW BRUNSWICK Roundabout to be built at intersection of Brookside Drive and Route 105 in Fredericton A new roundabout will be built this year in Fredericton between Brookside Drive and Route 105. “This project has been in the works for many years, and I am pleased our government is moving forward with it,” said


Transportation and Infrastructure Minister Jill Green. “With an average of 15,000 vehicles accessing the Route 105 - Brookside Drive intersection daily, this roundabout will provide full access to the commercial and retail area along Brookside Drive and linking streets.” Roundabouts are designed to improve safety and traffic flow, reduce travel delays, congestion, queueing and idling. Construction of the $4.6 million roundabout is scheduled to begin in June with a projected opening date in November. More information about the new roundabout is available online.

ing plans for a new Stratford high school and community campus, it is important that we have modern infrastructure to support that growth. These highway improvements are an investment in our communities and the safety of our people.” said Transportation and Infrastructure Minister James Aylward. This project is part of the Province of Prince Edward’s Islands $190 million five-

year capital plan for road and bridge infrastructure in the 2022-2023 Capital Budget.

NOVA SCOTIA Province releases 2022-23 five-year highway plan Nova Scotia will invest nearly $500 million in capital spending on its highways, bridges and roads in 2022-23. The Five-Year Highway Improvement Plan includes more than 150 major construction and improvement projects for the coming year that will make Nova Scotia’s roads, highways and bridges safer. “Transportation is critical to ensure safe and connected communities and that’s why we are making one of the largest investments in Nova Scotia’s infrastructure in provincial history,” said Public Works Minister Kim Masland. “The plan annualizes the additional $20 million in support for gravel roads we announced last fall.” Ten major construction projects are planned for 2022-23 with the focus on ongoing twinning of Highways 101, 103, 104 and 107, as well as the Aerotech Connector on Highway 102, the Bridgewater interchange on Highway 103 and continued work to convert the Port Hastings rotary to a roundabout. The 2022-23 plan includes the construction of 12 new bridges and the replacement of 18 bridges.

PRINCE EDWARD ISLAND New roundabout in Stratford planned for 2022 construction season A new dual lane roundabout on the Trans-Canada Highway in Stratford will be built to increase connectivity and reduce traffic congestion for residents. The project will include a dual lane roundabout and concrete centre median on the Trans-Canada Highway between Stratford Road and Kinlock Road, a connecting street to MacKinnon Drive, and an active transportation trail. “As the Town of Stratford and surrounding area continues to grow, includautoatlantic.com

n

march / april 2022

53


At The Car Wash

FIFTH WOMEN IN CARWASH CONFERENCE A GREAT SUCCESS!

T

HE FIFTH WOMEN IN CARWASH™ CONFERENCE WAS A RESOUNDING SUCCESS. OVER 65 WOMEN (AND A FEW MEN) CAME TOGETHER IN BEAUTIFUL FORT LAUDERDALE FOR INFORMATION, LEARNING, LAUGHING, EDUCATION, AND GROWTH. Guests met and shared a cocktail and dinner before an enthralling special presentation hosted by Connie-Lee Bennett, CEO, and Founder of Meraki Training Academy, who offered an inspiring talk about Authentic Leaders… Now is Your Time to Stand on the Centre Stage of Your Life. Tuesday kicked off with a fabulous breakfast and moved on into the Authentic Female Leaders of Tomorrow. We learned about being authentically who we are with Clarity, Confidence, and Charisma. What a fabulous and eye-opening start to the day. We spent the rest of the day learning about PI/Executive Alignment, Employee Evaluation, and The Power of Story to Change Your Business and Your Life, and concluded with Carwash Chemicals 101. To end the day, guests boarded a coach and set off for a murder mystery dinner theatre event where five guests

54

autoatlantic.com

n

march / april 2022

had been unknowingly incorporated into the plot. “I enjoyed the Women in Carwash™ conference. A little of every session spoke deep into my heart. I’m returning to my job with much more knowledge that I wasn’t sure that I had within myself. I have a supportive team but always questioned myself whether I’m good enough.

After the Bravery Part I & II, I’ll be brave, and have the confidence in myself.” - Maria Gonzalez, GO Car Wash After a hearty breakfast on Wednesday, Carla Thompson opened the day with a topic about building a mentorship program within your company and the Importance of Female Mentorship and Mentoring Programs in a Male-Dominated


Industry. Gretchen Matthews hosted Writing Anything, Anyone can Read, and the conference sessions concluded with a very interesting session on Carwash Insurance Basics. One significant aspect of the Women in Carwash™ conference is the camaraderie. Businesses are left at the door, and the attendees talk, learn, laugh, and build a community from within. We asked why a company would send their female employees to attend the Women in Carwash™ conference. Here’s what John Tobias of Kleen-Rite had to say: “Kleen-Rite continues to support the Women in Carwash™ Conference each year that it is held. We also commit to sending some of the women on our staff to every conference that they hold as we believe this is a great way for the women who work at Kleen-Rite to connect with other women they are trying to serve. In a mostly male-dominated industry, there are a lot of successful women in the car washing business at all levels, and we want to celebrate that and have the women in our company connect with them.” Before Covid changed the world, Women in Carwash™ hosted a contest where women from across the country were to send us a story sharing why they deserved to win a trip for two to the next Women in Carwash™ conference. Kelly Moroz from Dauphin Co-op in Manitoba, Canada, won the contest by unanimous decision, and here’s what she had to say about the conference:

my first time attending, and I am leaving with a much larger network, pages of notes to enhance the business, and an improved perspective on my leadership style. I am so excited to bring more of my employees next conference, and I already cannot wait to reconnect with my new “family” of Women in Carwash!” - Iona Kearney Guest Engagement Manager, Speedy Sparkle Car Wash

We are excited about the support, encouragement, and valuable input we are receiving from the industry and look forward to seeing everyone again at the sixth Women in Carwash™ conference scheduled for June 20 – 22, at the Marriott Fallsview Hotel and Spa in Niagara Falls, Ontario. If you would like more info, please call Brenda at 204-489-4215 or visit www. womenincarwash.com.

“I did not know what to expect when I came to my first in-person conference, but I am already blown away. Everyone has been so welcoming; everyone is introducing themselves, and we are not just talking about work but our lives. The speakers are so knowledgeable, and they keep you interested and make you think and reflect. I like that I can take this information to help me back at work and home. I love being part of this experience!” - Kelly Moroz, Dauphin Co-Op Speakers who presented their knowledge-based educational sessions during the Women in Carwash™ conference offered attendees an opportunity to hear what they had to say and take away information that can be utilized in their daily work lives and build their careers by incorporating new ideas and methods. Of course, there are new relationships and friendships from whom to draw experiences and information too. “The ‘22 Women in Carwash conference was a huge success this year! It was autoatlantic.com

n

march / april 2022

55


Tires and Treads

TRAC LAUNCHES ITS INAUGURAL INDUSTRY LEADERSHIP AWARDS

T

HE TIRE AND RUBBER ASSOCIATION OF CANADA (TRAC; TRACANADA.CA) IS PLEASED TO ANNOUNCE THE LAUNCH OF ITS INAUGURAL INDUSTRY LEADERSHIP AWARDS PROGRAM. TRAC’s Industry Leadership Awards recognize outstanding individuals and companies for their dedication and commitment to excellence in the tire and rubber industry, including end-of-life tire management businesses and other businesses focused on sustainability. The awards are designed to celebrate achievements and give individuals and organizations a platform to showcase their contribution to the industry, increase their professional profiles, and stand out from the competition. The nominations are open until April 15, 2022, in four categories listed below. Anyone can nominate a deserving individual or organization and self-nominations are also accepted. Corporate nominees must have a physical presence, e.g.,

56

autoatlantic.com

n

march / april 2022

office or facility, in Canada. Nominated individuals can be domiciled anywhere. The awards ceremony will take place in conjunction with TRAC’s Annual General Meeting of Members on June 15, 2022. Award Categories’ Details:

LEADER OF THE YEAR: This award honours an individual who is widely recognized as one who has made important contributions to their business, community, and the tire and rubber industry at large. S/he will currently own or manage a successful and innovative business in the tire and rubber sectors, including end-of-life tire management businesses and other businesses focused on sustainability in the industry. In addition, they contribute their time and resources to community and/or organizations dedicated to creating positive social impact.

YOUNG LEADER: This award is intended to showcase inspirational and dedicated young (under 40) leaders who demonstrate industry leadership in management, innovation,

technology and/or sustainability within their organization or community.

LIFETIME ACHIEVEMENT: This award is aimed at individuals with illustrious, long-term track records of successfully contributing to their business and industry and who have made outstanding achievements and contributed enduring legacies to the tire and rubber industry and to the community at large. They are widely recognized by their peers as industry leaders, builders, and supporters.

SUSTAINABILITY: This award is intended for individuals or organizations who have positively contributed to the sustainability efforts of the tire and rubber industry in an environmental, social, or economic manner, including end-of-life tire management businesses, and other businesses focused on sustainability in the industry. For additional information please contact Michal Majernik, Manager of Communications, at mmajernik@tracanada.ca.



Around the Atlantic

‘WELCOME TO THE FAMILY’ ALL-FOR-JUAN GARAGE, LOUIE MAZZOCCA SERVICES AND STEPHEN’S

AUTO REPAIR JOIN THE NATIONALLY-RENOWNED NAPA AUTOPRO TEAM

N

By Kristen Lipscombe

APA AUTOPRO HAS OFFICIALLY WELCOMED THREE NEW ATLANTIC CANADIAN MEMBERS TO ITS NATIONWIDE FAMILY. Brand new Canadian shop with a Filipino twist All-For-Juan Garage, Inc., in Kilbride, N.L., opened its doors to the public in June and joined NAPA in October, long-time father- and son-run garage Louie Mazzocca Services, Ltd., in Dominion, N.S., signed on with the nationally recognized blue and yellow brand this past September and finally, Stephen’s Auto

58

autoatlantic.com

n

march / april 2022

Repair in Miramichi, N.B., became an official NAPA AUTOPRO location in August. With upwards of 630 service centres from coast-to-coast-coast, NAPA AUTOPRO continues to grow its strong and steadfast reputation both among the managers and service technicians who run the top shops across the country and the countless customers who rely on the expertise of those service advisors and their mechanics to keep their vehicles running smoothly and both drivers and their loved ones safe while on the road. Although Louie Mazzocca Services in Dominion and Stephen’s Auto Repair in Miramichi are already quite steeped in history and well-respected within their respective Maritime communities, All-ForJuan Garage replaces former shop Kilbride Auto and is a new passion project started up by business director James Por-

mento and service director Randy Mauri, who both hail from the Philippines, and have pooled their individual expertise to start up their new local business on the rock. Pormento came to Canada in 2007, starting out in Toronto, and making his way down east by 2012. Mauri emigrated to Newfoundland and Labrador just before the COVID-19 pandemic. Mauri is the man with the automobile knowledge and technical skills, while Pormento brings the necessary business acumen to ensure All-For-Juan becomes a complete success in the small neighbourhood in southwest St. John’s. Pormento admits that deciding to work with partner Mauri, who he met through the closely connected Filipino community in Newfoundland, also includes having a shared faith in God and recognizing this opportunity as a blessing upon them both – and


the community they now serve. “I took my car over to him and had my brakes changed,” Pormento said of first encountering Mauri in the tiny community. “I saw a lot of people lining up for his service… I saw how he was doing things and thought, ‘he’s really good at what he does.’ ” Pormento, who as a side note has also worked as a physician, believes wholeheartedly in Mauri’s poten-

ager Rick Mazzocca, who took over running the shop from pop Louie Mazzocca in 2018, told Auto and Trucking Atlantic Magazine. The company’s namesake, Louie, now 88 years young, still pops by once in a while to ensure everything at the garage is running up to his decadeslong high standards. Louie started ensuring a hard work ethic in his two sons early on, which

and forth back a bit, and he told me that I was going to work for him for a couple of years, and then he was going to pass the keys to me, and he was going out the door.” When he wasn’t out west and was back home, Stephen filled in for other staff members at the shop when needed, which helped develop that trusting bond with the now-retired Stephen Williamson,

tial to lead the shop and mentor fellow service technicians. So far, Pormento’s instincts about his impressive business partner have been spot on. “It’s like finding some sort of a gem,” Pormento said. “He knows what he’s doing.” All-For-Juan has been keeping busy, even through this wave of the pandemic, racking up positive reviews on social media, including one customer on Facebook who states “I would like to compliment the new garage open in Kilbride… I was amazed at how fast they were at repairing my vehicle and the price was really reasonable. Thank you very much AllFor-Juan Garage for a good job and good price.” Pormento explained that the name of the company, All-For-Juan, is a play on what’s a very popular name back home. “When you call someone a Juan, it’s almost like a Filipino,” he said. “And then Juan also stands for the Filipino name for John – like St. John’s.” Finally, the new company name is fitting because the two partners truly believe in the motto “all for one, and one for all.” After all, their customers rely on and trust them for top-quality service, and they rely on the continued respect and support of their community. A little further west in Nova Scotia, Louie Mazzocca Services has been abiding by similar customer-focused business values since the family first opened up shop in 1963, nestled in the Cape Breton community of Dominion. “We just try to be fair to people,” man-

meant Rick was put to work pumping gas at the service station across the road from the original shop as a young teen. He’s been working at the family business ever since and since becoming the boss has decided the time to join the NAPA AUTOPRO family has come. “I wanted to make a change,” he said. Like NAPA AUTOPRO’s own stellar reputation across Canada, Louie Mazzocca Services in Cape Breton is well-known for its “quality work” and “we don’t overcharge” their loyal clients. “If they have any problems, they know they can bring the car back and it will be dealt with,” Rick said. Even further west but still in the Maritime provinces, in northern New Brunswick’s largest city Miramichi, NAPA Auto Part’s newest location in that province also boasts proud business ethics. “Stephen’s Auto Repair Ltd., is a full-service automotive repair shop… offering the trustworthy, high-quality service and attention to detail to make your car or truck one that you can rely on, enjoy, and be proud of,” reads the company’s website. Owner Stephen Bryenton has been running the well-respected shop, alongside 50/50 partner wife Joni Bryenton, for the past seven years. “I took it over,” he told Auto and Trucking Atlantic. “I was travelling back and forth between Fort McMurray out west and the opportunity came up to come here. “The previous owner that was here was looking to retire, so we talked back

who ran the shop for almost two decades. The fact that they share the same name made keeping the store’s name the same an easy and obvious choice. Both Stephens enjoy working with customers. “I guess you kind of have to be a people person,” the new Stephen said. “Being completely straight up and honest is (also) an absolute must,” he added. “He (old Stephen) was like that and that’s one thing I’ve been carrying on for the last seven years since he retired.” It’s all about treating others the way you would want to be treated, new Stephen said. “If I was a customer coming into the shop for the first time, I wouldn’t want to be given false information and what not.” He also advertises solely by word of mouth, which is clearly working for him, as business is good. Over the years, he’s “built a rapport” with NAPA and believes the new partnership is the right fit. “There are other stores; you can bounce stuff off other owners.” Needless to say, NAPA AUTOPRO is just as glad to have these three top Atlantic Canadian shops join its growing national network of the very best in the automotive business. Welcome to the family.

autoatlantic.com

n

march / april 2022

59


ADVERTISERS DIRECTORY ADVERTISER

PHONE

INTERNET

Adams Car Wash

1-902-497-7260

adams.carwash@ns.sympatico.ca 55

ARC

1-519-858-8761

autorecyclers.ca

29

Arnott Industries

1-800-251-8993

arnottindustries.com

64

Atlantic Autowash

1-506-459-8878

aautowash@nb.aibn.com

55

Auto Sector Council

1-877-860-3805

AutomotiveSectorCouncil.ca

49

Avis Budget Group

1-902-492-7561

avisbudget.com

52

Fix Network

1-800-INFO-FIX

fixauto.com

Fleet Brake Atlantic

1-902-468-1396

fleetbrake.com

53

Dominion Sure Seal

1-905-670-5411

dominionsureseal.com

23

Corrosion Defense

1-844-766-7878

corrosiondefence.com

27

Gear Centre

1-877-277-4327

shop.gearcentre.com

28

Hope For Wildlife

1-902-407-9453

hopeforwildlife.net

57

Hunter Engineering

1-902-880-9401

hunter.com

31

Hunter Engineering

1-902-880-9401

hunter.com

32

Hunter Engineering

1-902-880-9401

hunter.com

33

Ideal Equipment Ltd

1-506-458-9322

idealequipmentltd.com

52

John Bean Canada

1-514-214-5373

johnbean.com/en-ca

17

Krown Rust Control

1-800-267-5744

krown.com

13

Maritime Auto Parts

1-800-565-7278

maritimeauto.com

4

Maritime Car Wash

1-902-861-4747

maritimecarwash.ca

47

Maritime Pro Stock

1-902-873-2277

maritimeprostocktour.com

51

MultiServe

1--902-758-4410

multiserve.ca

37

NAPA Auto Parts

1-800-263-2111

napaonlinecanada.com

11

NAPA Auto Parts

1-800-263-2111

napaonlinecanada.com

15

NAPA Auto Parts

1-800-263-2111

napaonlinecanada.com

45

NLS Products

1-800-465-0500

nlsproducts.ca

5

NLS Products

1-800-465-0500

nlsproducts.ca

20

NLS Products

1-800-465-0500

nlsproducts.ca

21

NLS Products

1-800-465-0500

nlsproducts.ca

39

NLS Products

1-800-465-0500

nlsproducts.ca

40

NLS Products

1-800-465-0500

nlsproducts.ca

41

NLS Products

1-800-465-0500

nlsproducts.ca

IN

NSTSA

1-902-493-3051

nstsa.ca

58

Rhino Truck Lube

1-506-317-1038

rhinotrucklubecentre.com

25

Rust Check

1-888-RUSTIES

rustcheck.ca

43

SPCA of NS

1-844-835-47980

novascotiaspca.ca

8

SPCA of NS

1-844-835-47980

novascotiaspca.ca

35

Truck Stop+

1-506-317-1038

truckstopplus.ca

24

WD-40

1-416-622-9881

wd40.com

19

Worldpac Inc.

1-800-888-9982

worldpac.com

63

Valvoline

1-800-TEAM-VAL

valvoline.ca

60

autoatlantic.com

n

march / april 2022

PAGE

2

9

BUYER BEWARE WHEN BUYING A LIFT OR HIRING A LIFT INSPECTOR HOW TO AVOID SCAMS AND FALSE CLAIMS

E

VERY TIME YOU WALK UNDER A VEHICLE ON A CAR LIFT, YOU’RE ENTRUSTING YOUR LIFE TO THAT PIECE OF EQUIPMENT.

You want to know that your lift was third-party tested and ALI Certified to meet all industry safety standards, that it has been properly maintained and that a qualified lift inspector has thoroughly examined it within the last year and has found it to be in compliance with the manufacturer’s recommendations. After all, you want to go home at the end of your shift. Unfortunately, there are people out there who will try to mislead you about their lifts and their lift inspection services. A number of lift sellers have been observed to fraudulently apply the ALI name, logos or certification marks to their uncertified products. Similarly, a number of lift inspectors have applied fraudulent or misleading inspection labels to lifts, providing a false sense of security. Don’t be fooled by offers for cheap car lifts or inspection services that seem too good to be true. To ensure you receive the quality products, service and factory warranty you deserve, always buy your ALI Certified Lifts through ALI member companies, ALI authorized program participants or their approved distribution channels. Remember that you can always check if a lift is actually ALI Certified by looking in the Directory of Certified Lifts. Similarly, hire your lift inspector through an ALI member company, program participant or their approved distribution channels. You can check to see if a lift inspection company is ALI Certified in the Directory of ALI Certified Lift Inspection Providers. In all ALI certification programs, there is no such thing as pending or partial certification. If it’s in the directory, it’s certified. Otherwise, it’s not. As the lift industry safety watchdog, ALI takes your safety seriously. ALI is accredited by the American National Standards Institute (ANSI) as an independent, third party, product certification body. This means ALI meets the rigorous and continuing requirements of ANSI for authorization to apply the ALI and ANSI marks to car lifts that are judged by an OSHA Nationally Recognized Testing Laboratory (NRTL) to meet all the requirements of the current edition of the American National Standard governing car lifts. We actively monitor the car lift market for scams and false claims. Before buying a cheap car lift or hiring a lift inspection company, check the list of current Buyer Beware claims on our website. Remember, your safety is riding on it.


Crossword Contest

CROSSWORD (ANSWERS IN THE NEXT AUTO & TRUCKING ATLANTIC)

Abbie Toll of Grand Manan, NB, is our latest Crossword Puzzle winner! Congratulations on winning your new Rust Check treatment. Deadline for entry is April 29th, 2022

1

2

3

NAME:

6

7

9

11

13

12

14

15

IT’S SO EASY TO WIN! Fill out info below and send your Crossword to us at 608 - 56 Jacob Lane, Bedford, NS B3M 0H5, or Email us at: rob@autoatlantic.com

5

8

10

YOU TOO CAN WIN ONE FREE RUST CHECK ANNUAL SPRAY AT ANY RUST CHECK DEALER! ENTER FOR YOU CHANCE!

4

16

CROSSWORD BY MURRAY JACKSON - THECROSSWORDGUY.COM

JANUARY 2022 WINNER!

17 18

19

22

20

21

23

ADDRESS:

24

25

PHONE:

ACROSS

DOWN

1.

Fairway rides

1.

Tourists’ overnight places

4.

Polishing the paint

2.

Palindromic brake part

8.

Cab ride description

3.

Guitar six-pack, often

9.

Domed snow hut

4.

Auto auction participant

10. Ambulance alert

5.

Highland dance type

11. Hot rods’ hearts

6.

Cape Breton and PEI

13. Supersonic ____ SSC (‘97)

7.

15. Joggins discovery, perhaps

12. Gas station type (4,5)

18. Female singing voice

14. Applied new asphalt

20. Uplifting trunk tools

‘60s Pontiac muscle car (1,1,1)

16. First mirror message word

22. “American Pie” Chevy place

17. PEI Sea Glass Festival town

23. Scotia Speedworld ride (4,3)

19. “It’s ____” car sale words (1,4)

24. Shifters, sometimes

21. Bi, tri and uni suffix

25. “Bullitt” driver McQueen

22. Once around the track

IT’S FUN! IT’S EASY! LAST ISSUE’S CROSSWORD 1

8

E

S

T

I

O

T E

P

A

I

T

H

C

22

R E

24

M A O

S 18

S

E

T O

W N W

T

E

E

B

J

D

A

19

C

A

autoatlantic.com

n

T

I N

23

A

R

G

S

E

S

E

F R

15

R O E

I E

S 21

R

U E

S

R

S

T

N T

R E

L

L

7

T

E

V

I A

B S

I

G I

20

D

R

S

H O W D

A

L

25

14

A

F E

R

A L

U

11

O

16

6

S

W E

T S

5

U

I R

E

O

B

13

N E

9

N I

4

S R

R

12

3

N G O

W H

10

17

I

E

L B

2

march / april 2022

61


NAPA Guess & Win contest

NAPA GUESS & WIN!

BROUGHT TO YOU BY

E

V fans, we need to know the name of this well known electric car, and please, can you tell us more about the company too. Details please and a FREE Stanley 1/4” and 3/8” Drive SAE 123pc Socket Set from NAPA is all yours! The more detail the better!

Send in your answer at autoatlantic.com/Contest.htm or Email us at rob@autoatlantic.com, and make sure to include your name, town, province and telephone number. Maybe this time it’ll be you! Deadline for entry is April 29th, 2022.

Best wishes go to Roxanne Biles of St . John’s , NL, who correctly answered: “Chitty Chitty Bang Bang car from 1968, 18,8 L V8, 140 HP, 160 km/h top speed, it could fly, float and drive like a normal car .” Thank you to all who entered our contest, keep trying, you could be next!

YOUR NAME: PHONE: ADDRESS: CITY / TOWN / VILLAGE: PROVINCE: POSTAL CODE: EMAIL: YOUR ANSWER:

62

autoatlantic.com

n

march / april 2022