The Rob Levine Legal Solutions
What Sets Us Apart
Rob Levine Legal Solutions, a law firm of 220 team members with over 25 years of experience, has mastered the art of personal injury law while teaching others to excel in it as well. Unlike other companies that simply provide an international team member, we take it a step further by offering world-class training through our dedicated professional training academy.
Unmatched Training and Certification
Our training academy certifies team members to work seamlessly in your law firm alongside the team members in ours. The training is rigorous, comprehensive, and tailored to ensure success. Here's what sets us apart:
Comprehensive Training: Battle-Tested Readiness:
Trainees undergo extensive mentoring, exams, and hands-on work on actual cases to prepare them for real-world challenges.
We ensure that team members are fully equipped to handle your cases with expertise.
Selective Standards:
We fail 20% of candidates who do not meet our rigorous requirements, guaranteeing only the best are certified.
You won’t find this level of training and dedication to your team anywhere else. In addition, we remain a resource for you to help answer questions, drive performance, and move the needle for your firm.
Cost and Effort Reduction
Our services not only save you half the cost of hiring team members in the U.S., but we also reduce your effort by managing the recruiting, interviewing, staffing, and onboarding processes. Here's how we do it:
Recruitment and Staffing:
We recruit and assign international team members from Colombia or Peru, specifically based on your law firm’s needs.
All-Inclusive Costs:
Our pay one low cost that includes taxes, benefits, and full staffing support.
Free Training:
Team members go through our training academy at no cost to you. You only begin paying once they graduate and are assigned to your law firm.
Tailored Solutions for Law Firms
Finding the Right Team Members:
We recruit individuals who believe in your company’s mission and vision and are passionate about making a difference for your clients.
Creating a Cohesive Workforce:
We help you build the right culture, ensuring both your existing and international team members work harmoniously as a productive, happy team.
Preparing Team Members:
Through our training academy, team members are 100% prepared to handle your client’s personal injury cases with the expertise and care you expect.
Credentials of Our Trained Team
Our trainers are highly skilled professionals with decades of expertise in personal injury law, insurance, and instructional design. Their focus is on mentoring legal assistants and case managers, preparing them to manage every aspect of personal injury cases—from investigations to client communication.
Comprehensive Training Programs:
Designed to foster career growth and empower trainees to deliver exceptional service.
Interactive Learning:
Our instructional design team develops engaging, interactive content to maximize impact.
International Team Advantages
Recruitment from Peru & Colombia: Team members are sourced from these regions, where the time difference is only one hour from the East Coast.
Selective Training:
An average of 20% of trainees do not meet our high-quality standards.
70% International Workforce: Our law firm is composed of 70% international employees, reflecting our commitment to global talent.
Our Unique Case Management Approach
We specialize in the end-to-end lifecycle case management model, which ensures that a single case manager handles a case from intake through resolution. This contrasts with the assembly line approach, where multiple team members handle different aspects of a case.
End-to-End Lifecycle Management Benefits
This model emphasizes individual responsibility, fosters stronger client relationships, and delivers better overall results.
Assembly Line Approach
While efficient for certain tasks, this method lacks the personalized client focus that the cradle-to-grave model provides.
At Rob Levine Legal Solutions, we are dedicated to delivering unmatched training, exceptional team members, and cost-effective solutions to help your law firm thrive. No other company combines our depth of experience, rigorous standards, and commitment to excellence.
Let us partner with you to build a strong, cohesive team that is prepared to serve your clients with expertise and care.
Role
Overviews with Full Details
Intake Specialist
Role Focus:
The first point of contact for potential clients, setting the foundation for successful case management.
Training Duration: 4-6 weeks
Primary Responsibilities
Conduct initial consultations to gather detailed information about potential cases.
Screen clients to assess eligibility and determine the initial value of their cases.
Ensure smooth onboarding by completing all required documentation and guiding clients through the intake process.
Build trust with potential clients by addressing their concerns and overcoming objections.
Secure signed agreements with clients and ensure all information is complete and accurate.
Key Attributes
Professional, empathetic, and compassionate in their interactions with clients.
Skilled in evaluating cases, understanding client needs, and identifying the viability of claims.
Focused on achieving a conversion rate of over 95% (wanted and signed ratio) before graduating from training.
Impact on Case Success
Intake Specialists are critical in making a positive first impression and establishing trust. By gathering essential details and setting the tone for client relationships, they lay the groundwork for strong case strategies and ensure a seamless transition to the legal team.
Legal Assistant
Role Focus:
Provide administrative support and organize case files to maintain efficiency and accuracy throughout the case lifecycle.
Training Duration: 4 weeks.
Primary Responsibilities
Organize and maintain case documentation, ensuring all files are accurate, up-to-date, and accessible.
Draft and file legal documents, ensuring they meet deadlines and procedural requirements.
Handle scheduling for attorneys and manage timelines for caserelated activities.
Complete critical tasks such as preparing crash reports, reporting claims, obtaining insurance details, and requesting liens.
Key Attributes
Serve as the backbone of case management, ensuring attorneys have everything they need to focus on legal strategy.
Detail-oriented and highly organized, capable of managing multiple tasks simultaneously
Proficient in legal terminology, document preparation, and procedural compliance.
Impact on Case Success
Legal Assistants ensure that every case is properly documented, organized, and on track. Their work minimizes delays and helps attorneys focus on strategy and representation, contributing significantly to the success of the case.
Case Manager
Role Focus: Oversee the progress of cases and manage client relationships from start to finish.
Training Duration: 12 weeks
Primary Responsibilities
Manage cases from opening to resolution, ensuring smooth progress and timely movement through each stage.
Serve as the primary point of contact for clients, keeping them informed, addressing concerns, and managing expectations. Coordinate with medical providers, insurance companies, and other experts to gather evidence and support claims.
Handle all aspects of the case, including establishing liability, medical management, record retrieval, and settlement processes. Oversee settlement disbursements and ensure clients understand the resolution process.
Key Attributes
Highly skilled in communication, client relationship management, and case organization.
Able to balance multiple cases while maintaining high levels of accuracy and efficiency.
Proficient in navigating the legal process from start to finish, ensuring nothing is overlooked.
Impact on Case Success
Case Managers are the core of client communication and case organization. By proactively managing all aspects of the case, they reduce delays, enhance client satisfaction, and ensure that every case is thoroughly prepared for a resolution.
