Ttroubleshoot common Linksys cloud account error messages

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Ttroubleshoot common Linksys cloud account error messages

Linksys smart WiFi routers automatically detect if you have an active internet connection or are facing wireless connectivity issues. In case you don’t have an active internet connection, you may see error messages while accessing the web-based setup page. When you are online, you may even come across login issues. Here, in this article, we will have a look at the troubleshooting steps to the fix the major Linksys cloud account issues.

Allow us to explain in details.

Important Note: Earlier to proceeding with the steps, ensure to powercycle your router first. Make use of a different web browser or clear the cache or reopen the browser can also help you out. In case you are still having the same issue, go on with the troubleshooting tips given below:

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1. Internet connection is down When you enter the Linksys range extender IP address to access the login page, you may come across an error message saying internet connection is down. This issue occurs when the router is not able to identify an active internet connection from your DSL Provider or cable. In order to log in to the smart WiFi interface, use the correct password.

To get rid of this error message, make sure that you get the connectivity from your modem. Connect the computer to modem with the help of an Ethernet cable. Launch an internet browser and check if you can access the website you want. Accessing the wireless or network settings can help you check the internet connection.

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2. Router is not set up This error message happens if you click on retry button again and again after seeing the router not found popup. It may also appear when you reset Linksys range extender to factory settings. In order to troubleshoot this error, set up the router by following the steps given on the screen. You can install and configure the router using a static IP account.

A static IP address is fixed IP address which is configured with the computer’s or router’s settings. The internet service providers require you to type certain numbers on your computer’s TCP/IP settings. You have to enter these same numbers on the web-based setup page for configuring a static IP account. Before doing so, be certain to have the information about your ISP such as default gateway, internet IP address, Domain Name Server (DNS) and subnet mask.

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3. Error 2112 This error is known as Linksys cloud access error. It happens as a result of changing the configuration that is neither compatible with the networking device nor with firmware’s functionality. For example, if a user tries to enter an invalid MAC address into MAC Filtering settings, error 2112 shows. To fix this problem, a factory reset is required. Once you reset the router, all customized settings will be deleted and factory defaults will be set up. All of customized settings of router include wireless security, SSID or network name, password, etc.

4. Error 2178 This error occurs when two devices in the network have the same name or IP address. Due to this issue, users are unable to log in to extender.linksys.com. To take yourself out of this problem, turn all the networking devices (extender, router, modem and computer) off for some time and then turn them back on one by one. In case you are still experiencing the same error message, unplug your devices from the power source and then access your Linksys cloud account. You can utilize the network map tool which enables you to rename the devices. Be sure not to give the same name for two or more devices.

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In this way, you can easily troubleshoot common cloud account errors by yourself. But in any case, you need any type of technical help, feel free to get in touch with our experts at toll-free 1-844-726-2726. Or you can drop us an email.