UK Care Week Show Guide 2022

6-7th July | NEC Birmingham

2022 Show Guide

UNITING THE CARE COMMUNITY

ukcareweek.com @ukcareweek #ukcareweek Organised by

Educational partner

UNITING THE CARE COMMUNITY Welcome to UK Care Week, dedicated to bringing together the care community, to address the biggest challenges facing the care sector, celebrate the talent of care workers and hold a collective voice for change.

UK Care Week absorbs past healthcare brands (Dementia, Care & Nursing Home Expo and the Home Care Expo) into a game changing event that is inclusive to the whole care industry.

The National Care Awareness Survey identified recruitment, retention and funding as the biggest challenges faced by the care industry.

The strength of the social care sector is its incredibly passionate and dedicated workforce; the care professionals. They are heroes who want to make a difference in people’s lives. Unfortunately, it’s these very heroes that have suffered under the challenges of the industry. A lack of funding has stretched companies thin, leading to a lack of professional development opportunities and an uphill battle in recruitment and retention as other industries pay more and have the resource to provide better support.

That’s where UK Care Week comes in! From solving staff recruitment and retaining existing staff, to providing staff support, accessing finance, offering training and promoting employee wellbeing, UK Care Week hosts everything you need to succeed.

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With features including the Virtual Dementia Tour, the CQC Inspector Hub, and the NAPA Activities Arena; the 6&7 July are vital dates in the calendar for care professionals. You can learn about progressive care techniques, innovative technologies, and revolutionary products and services that will improve your business’ functions. Better yet you can bring your team for a free training day!

With the opportunity to earn up to 12 CPD points, the seminar programme covers key areas of concern in the sector as highlighted from the findings of the National Care Awareness Survey. These seminars include panel discussions from leading industry names, interviews with influential people and masterclasses by experts on matters including funding and recruitment.

TO VIEW THE RESULTS OF THE NATIONAL CARE AWARENESS SURVEY VISIT UKCAREWEEK.COM/NATIONAL-CAREAWARENESS-SURVEY

UKCAREWEEK.COM

#UNITINGTHECARECOMMUNITY

BROUGHT TO YOU BY

The social care sector grows year on year, with projections estimating the UK will require another 490,000 care professionals (on top of the current circa 1.5million UK care professionals) by 2035 (A People’s Plan for Social Care, 2021). UK Care Week aims to support the sector through this by providing a platform to inspire solutions to the biggest challenges through collaboration and innovation and most importantly celebrating the achievements of the sector.

I’d like to thank our fantastic speakers, partners, exhibitors & sponsors and of course, the attendees that make this event possible.

We hope you enjoy your time at UK Care Week and we look forward to celebrating with you.

Steve Clarke Managing Director – UK Care Week

USEFUL INFORMATION SHOW TIMES WEDNESDAY 6TH JULY 2022 THURSDAY 7TH JULY 2022

EARN UP TO 12 CPD POINTS! All the free-to-attend seminars at UK Care Week are CPD accredited. After the event you will receive an email with your certificate.

Please email marketing@ukcareweek.com if you have any further questions about claiming your CPD.

CO-LOCATED WITH Your free ticket to UK Care Week also gives you access to Naidex (Halls 19&20) and Neuro Convention (Hall 19).

09:30 – 16:30 09:30 – 16:00

LOCATION HALL 18 NATIONAL EXHIBITION CENTRE (NEC) BIRMINGHAM B40 1NT, UK

NEURO CONVENTION

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CPD We're proud to be able to offer free CPD content across our seminar programme, to promote professional development within the industry.

How to claim your CPD points All the free-to-attend seminars at UK Care Week are CPD accredited. Please make sure you have a record of which seminars you have attended. After the event, we will be notifying the CPD service of your attendance.

You will then receive an email from CPD with your certificate.

Please note that you will need to register for UK Care Week with your own email address if you are applying for CPD. Your certificate will be sent to the email address you registered with.

Contact marketing@ukcareweek.com if you have any questions.

SAVE THE DATE! JOIN US NEXT YEAR AT

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ON 22 – 23 MARCH 2023!

WWW.UKCAREWEEK.COM

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FEATURES TO DISCOVER

VIRTUAL DEMENTIA TOUR UK Care Week is proud to be working with Training2Care to bring you this innovative feature. The Virtual Dementia Tour will grant you access to a professional training tool that offers unique and essential perspectives for care professionals. By the end of this you will have developed an understanding of the issues faced by people living with dementia and will have ideas to take away and put into practice in your care setting.

The Virtual Dementia Tour was invented 22 years ago in America by PK Beville and Training 2 Care are the UK partners for this ground-breaking training course.

In the UK, the Virtual Dementia Tour has been commissioned by nursing homes, CQC, care providers, NHS, ambulance services, police, fire service, colleges, universities, prisons, and families in England, Ireland, Scotland, and Wales. The Virtual Dementia Tour has been researched in 16 countries and in the UK by Essex University and Ulster University. The Virtual Dementia Tour is recognised to change practice and has even been shortlisted for 2 awards by Skills for Care and the Times Educational Supplement. ‘‘The Virtual Dementia Tour is all about understanding what a person living with dementia experiences daily to gain a greater understanding. Only by being able to walk in the shoes of a person living with dementia can we truly understand the changes that we need to make to improve the quality of care, improve environments, improve attitudes and really improve lives.’’

Glenn Knight, Managing Director of Training 2 CARE You can find out more about The Virtual Dementia Tour here www.training2care.com/virtual-dementia-tour.htm

HOW TO BOOK VIRTUAL DEMENTIA TOUR AT UK CARE WEEK The Virtual Dementia Tour will be on stand G50 Slots are free, to book your slot turn up on the day and reserve your space, make sure you book early as these slots fill up fast.

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AT UK CARE WEEK

STAND J42

CQC INSPECTOR HUB UK Care Week is delighted to welcome the Care Quality Commission back for 2022 as educational partner. CQC will be exhibiting at the show and hosting the CQC Inspector Hub on stand J42.

This will give attendees the opportunity to speak to a CQC inspector to discuss any questions they may have. Inspectors will be able to answer any queries, as well as providing registration advice.

CQC will make publications and reports available through a digital platform on their stand – the iTab. Attendees will be able to browse through a catalogue of publications and reports and select them to be sent to them via email.

For those who prefer, there will also be hard copies available as along with up-to-date information on CQC adult social care policy and key messages.

CQC’s strategy and new approach means that their regulation will be more relevant to the way care is now delivered, more flexible to manage risk and uncertainty, and will enable them to respond in a quicker and more proportionate way as the health and care environment continues to evolve

CQC Inspector Hub - At A Glance Publications to help drive improvement Bookable time slots to talk to a CQC Inspector – book on stand J42 Registration and inspection questions answered Advice and guidance Opportunities to join the CQC online community and subscribe to bulletins Carry on the conversation after CQC speeches – see Kate Terroni and an Expert by Experience in the Keynote Theatre at 12.30 on Wednesday 6 July.

You may have registered your interest in the CQC inspectors Hub via the UK Care Week website so please visit stand J42 to book a slot.

#UNITINGTHECARECOMMUNITY 6 UKCAREWEEK.COM

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ACTIVITIES ARENA

We are thrilled to be working in partnership with NAPA for the Activities Arena at UK Care Week.

IN ASSOCIATION WITH

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The provision of suitable activities in care settings is something that is monitored as part of CQC’s inspection guidelines. The provision of suitable, creative and engaging activities in a care home is an important indicator of the quality of life in care, nursing and residential homes.

Live demonstrations from activities providers will run throughout both days in the Activities Arena. Explore a range of interactive activities that are not only proven to maintain and improve your resident's health and mental wellbeing, but also fun initiatives ready for you to try out yourself and introduce into your care setting!

DISCOVER ACTIVITIES FROM...

STAND J49

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STAND H64

MAKE SURE TO TAG US ON SOCIAL MEDIA! @UKCAREWEEK #UKCAREWEEK

A BIG THANK YOU TO OUR PARTNERS & SPONSORS

PARTNERS

SPONSORS

#UNITINGTHECARECOMMUNITY UKCAREWEEK.COM

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AGENDA Location

Keynote Day 1 10:00 Campaigning for Care Workers – Panel Discussion Karolina Gerlich

arolina Gerlich (CEO, The Care Workers’ Charity), K Stephen Burke (CEO, Hallmark Care Homes Foundation), Adam Purnell (Director of Social Care, Institute of Health and Social Care Management), Palvi Dodhia (CO-founder and Director, Serene Care)

Jane Townson

11:00 A People Plan for Social Care Stephen Burke

dam Purnell (Director of Social Care, Institute of A Health and Social Care Management), Palvi Dodhia (CO-founder and Director, Serene Care), Jasmeet Rai (Associate Director, RCH Care Homes), Joan Bothma (Head of Care, Carepoint Care Services Limited)

Kate Terroni

11:45 Homecare: issues and opportunities Adam Purnell

Jane Townson (CEO, The Homecare Association)

12:30 CQC Keynote: An Update on the State of Adult Social Care

Linda Hutchinson

ate Terroni (Chief Inspector of Adult Social Care, K The Care Quality Commission), Linda Hutchinson (Expert by Experience)

Palvi Dodhia

Jasmeet Rai

14:00 The Impact Increasing Physical Activity, Social Connectedness and Stimulating Reminiscence For Residents In Care Settings

Matt Archer

Matt Archer (Market & Business Developer UK, Motitech)

14:45 Social care – where are we now?

Vic Rayner OBE (CEO, National Care Forum)

Joan Bothma

15:30 Innovation and Investment – why, how, what? laire Johnsen (Hallmark Care Homes), Stephen C Burke (CEO, Hallmark Care Homes Foundation)

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Claire Johnsen

UNITING THE CARE COMMUNITY Location

Keynote Day 2 10:00 The Future is Customer-led Social Care: Let’s transform and create value for all

aniel Casson (Managing Director & Lead Digital D Transformation Adviser, Casson Consulting), Sangha Chakravarty (Managing Director, InvictIQ)

Daniel Casson

Adam Purnell

11:00 Sustainable Financing for Social Care Development Projects Sangha Chakravarty

erek Breingan (Head of Health & Social Care D Sector, Virgin Money (Clydesdale & Yorkshire Bank)), Kevin Shaw (CEO, Hartford Care)

Karolina Gerlich

11:45 Tackling the Care Crisis

Ed Balls (Broadcaster and former Labour MP), Adam Purnell (Director of Social Care, Institute of Health and Social Care Management)

Derek Breingan

Kevin Shaw

12:30 Panel Discussion – Care Workforce Crisis: What Next?

Nadra Ahmed OBE

Karolina Gerlich (CEO, The Care Workers’ Charity), Nadra Ahmed OBE (Executive Chair of the National Care Association), Neil Eastwood (Founder and CEO, Care Friends Ltd), Sharon Taylor (Social Care Business Manager, Panoramic Care)

Neil Eastwood

14:00 The Caring View – Why do workplaces need to invest in wellbeing?

Ed Balls

dam Purnell (Director of Social Care – Institute A of Health and Social Care Management and Mark Topps, Director and Co-Founder – The Caring View)

Sharon Taylor

14:45 The future of Recruitment & Retention for the Care sector

Neil Eastwood (Founder and CEO, Care Friends Ltd)

Mark Topps

10 ukcareweek.com @ukcareweek #ukcareweek

AGENDA Location

Digital Transformation & Technology in Care DAY 1

11:00 Our journey to connecting health and social care and why it matters annah Groombridge H (Healthcare Engagement Manager, Person Centred Software)

14:00 Engaging Social Activities & Digital Evidencing in Care with Ablyss and Pets as Therapy elen Launchberry (Training H Specialist, Ablyss Systems), Matthew Robinson (National Volunteer & Events Manager, Pets as Therapy (PAT))

11:45 I ncrease Care Staff Retention through Better Communication with Residents uth Bridger (Marketing R Manager – Assistive Products, Alango – BeHear)

12:30 How technology can change the future of social care ane Brightman (Assistant J Director of Programmes, NHS Transformation Directorate), Palvi Dodhia (CO-founder and Director, Serene Care), David Trigger (Expert by Experience, NHS Leadership Academy), Emma Harris (Assistant Director of Programmes, NHS Transformation Directorate)

14:45 Connected Living – Vodafone Business Ventures mit Chakrabarti (Head A of Vodafone Business Ventures, Vodafone Business)

DAY 2

11:00 Investing in digital skills

Adam Hunt (Digital Transformation Lead, National Care Forum)

11:45 Humanising a brand through social media

Nathaly Cifuentes Riano (Digital Marketing Manager, We Care Group)

12:30 Use of digital auditing platforms and their impact on quality of care.

A/Prof Lahn Straney (Epidemiologist, Linniar)

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UNITING THE CARE COMMUNITY

14:00 Levelling up dementia care through the use of innovative technology.

14:45 Power of Data : Why do we Care?

Sangha Chakravarty (Managing Director, InvictIQ)

Hoti (Co-founder, Kreshnik Painchek)

Location

Recruitment, Retention & Wellbeing DAY 1

11:45 How to build a sustainable care workforce

DAY 2

11:00 The Care Workers’ Charity – A Safety Net for Social Care

cott Sherriden (Managing S Director, Purpletribe)

12:30 Standing out from the crowd as an employer of choice in the care market im Clifford (Senior T Business Development Manager, Talos360)

14:00 Recognising and Responding to Compassion Fatigue ayne Ellis (Founder/CEO, J EF Training)

Karolina Gerlich (CEO, The Care Workers’ Charity)

11:45 Putting the jigsaw together for the future workforce in health & social care. How do we make care a career option of choice? aul O’Hagan (Commercial P Director, Paragon Skills)

12:30 How to build a sustainable care workforce cott Sherriden (Managing S Director, Purpletribe)

14:45 Understanding the ‘Great Resignation’ in Care – why are staff leaving and where are they going?

14:00 Virtual Dementia Tour Glenn Knight (Managing Director, Training2Care

li Johnson, Co-founder – O Sona

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AGENDA Location

Sustainability & Business Improvement DAY 1

11:00 5 Things to Consider When Marketing Your Care Business obi Alli-Usman (CEO & T Founder, Smooth Digital)

11:45 The Changing Face of Healthcare Waste in the Care Sector Flynn (Managing Graham Director, Anenta)

12:30 Caring for your people – employer challenges in the care sector enny Marsden (Director of J Service, BrightHR)

14:00 H elping staff to support people with distressed behaviours and understanding communication through positive behaviour support ancy Hooper (Learning N and Development Health and Social Care Lead, Team Teach)

14:45 How providing culturally appropriate care leads to an increase in the quality of care and CQC ratings aaha Suleiman (CEO, Care M Matched)

15:30 Focusing training budgets to deliver competence and growth aul Blane (Managing P Director of Care Business Associate Training, SVL Care and Moderator of The Health & Social Care Club)

DAY 2 11:45 Tower Fire Ltd – The P50 – Low Maintainance Fire Extinguisher – How it Will Benefit Your Business

Martyn Williams (Operations Director, Tower Hire Ltd)

12:30 How to Become an Employer of Choice

Claire Kennedy, Head of HR and Recruitment – Advinia Health Care and Ross Meadows, Senior Strategic Account Director – Terryberry UK

14:00 Using sensors and removing paper processes to beat rising energy costs, reduce wastage, and save staff time ill Maunder-Taylor W (Global VP of Sales, Checkit), Meghan O’Donnell (Healthcare Partner, Checkit)

14:45 How and why you need to measure your business’s financial and operational sustainability.

Alison Willoughby (Divisional Director – Head of Healthcare, Fleurets)

13 ukcareweek.com @ukcareweek #ukcareweek

UNITING THE CARE COMMUNITY Location

Activities Arena DAY 1

11:00 NAPA – Revitalyz – Inclusive Physical Activity Taster Session

DAY 2

11:00 NAPA – Revitalyz – Inclusive Physical Activity Taster Session

ue Trischitta (Professional S Development Manager, NAPA)

11:45 Inspired Inspirations & Treasured Times: Working Together to provide PersonCentred Digital Solutions

ue Trischitta (Professional S Development Manager, NAPA)

11:45 Inspired Inspirations & Treasured Times: Working Together to provide PersonCentred Digital Solutions

tewart Bates (Inspired S Inspirations), Ruth Radwan (Treasured Times Ltd)

14:00 An introduction to Just Bowl

tewart Bates (Inspired S Inspirations), Ruth Radwan (Treasured Times Ltd)

14:00 An introduction to Just Bowl

I an Mccombes (Manager, Just Bowl), Vicki Evans (Midlands Club and Community Officer, Just Bowl), Connie Dowe (Team Leader, Just Bowl)

I an Mccombes (Manager, Just Bowl), Vicki Evans (Midlands Club and Community Officer, Just Bowl), Connie Dowe (Team Leader, Just Bowl)

15:00 NAPA – Revitalyz – Inclusive Physical Activity Taster Session ue Trischitta (Professional S Development Manager, NAPA)

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AGENDA Location

Home Care & Care Development DAY 1

11:00 The Eden Alternative – enriching lives with person-centred approaches to all aspects of care eoffrey Cox, Director, G Eden Alternative – Eden Alternative Training

11:45 A Place to Thrive – The Untold Benefits of Physiotherapy in Care Homes.

DAY 2

11:00 You in focus: Enriching people’s unique stories through collaborative technology

David Lynes, CEO & Founder – Unique IQ

11:45 User Centric Technology: How insights improve care quality and build resilience

Paul Botsford (Head of Assisted Living Technology & Services, Secure – Beanbag Care)

emma Barnes (Care Home G Specialist Physiotherapist, The Caring Physio)

12:30 You in focus: Enriching people’s unique stories through collaborative technology

12:30 The importance of engagement for healthy ageing ilary Woodhead (Executive H Director, National Activity Providers Association (NAPA))

David Lynes (CEO & Founder, Unique IQ)

14:00 Let’s Talk… Cameras in Dementia Care

Jayne Connery (Director / Founder, Care Campaign For The Vulnerable)

14:00 Using Connected Care to support making better informed care decisions

14:45 Equality in sexual expression

Derek Sleater (Co-Founder & Occupational Therapist., Sunday Care Therapy)

15:30 Food for Thought with Phil Vickery Phil Vickery

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aul Berney (Chief P Marketing Officer, Anthropos Digital Care)

A-Z OF EXHIBITORS Ablyss Systems Ltd

F62

Our duo of care systems, CMS and Blyssful, help you to plan and evidence the care that you provide, supporting you to achieve compliance within your business. The result is time saved, admin simplified, and safe and personalised provision of care. www.ablyss.co.uk

Alive Activities

F80

Alive on Demand is an award-winning, dementia-friendly video streaming platform designed by and for older people. It is ideal for activity staff to use to engage residents, stimulate conversations and generally reminisce. www.aliveondemand.co.uk

Adaptive IT

F60

Adaptive IT is a multiple award-winning company formed in 2002. Recognised for our work by the Care Sector, we are accelerating the pace of change by championing innovative and emerging technologies and using them to improve care quality and effectiveness. www.adaptiveit.co.uk

Alango – BeHear

E68

To help people communicate, appreciate music, and feel fully connected to the world, we leverage our 20 years of experience developing sound enhancement technologies. The result is our award-winning BeHear line of stylish, self-fit, multi-functional, and affordable personal hearing amplifiers. www.alango-behear.com

Alarm Radio Monitoring

H74

Easy to use wireless nurse call and staff alarm systems. At ARM, we have been manufacturing, supplying and installing our wire systems for over 30 years. We were the chosen supplier for the North Wales Nightingale Hospitals due to the ease of installation and versatility of the system we provide. www.arm.uk.com

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Alpaka UK

E56

Alpaka is cloud software that replaces your paper or spreadsheet employee management. Plan and monitor time and attendance more efficiently with a unique automated solution that optimises your workforce. Alpaka gives you greater control of your staffing budget and extensive reporting insight. www.alpaka.io

Alzheimer’s Society

K82

Alzheimer’s Society is the UK’s leading dementia charity, working tirelessly to create change, fund research and deliver and improve care and support. www.alzheimers.org.uk

Anenta

K20

Anenta is a leading healthcare waste management company specialising in contract management for Care Homes covering service delivery, waste logistics and disposal. Through its work, which includes guidance, advice, and liaison with waste collection providers, Anenta has saved clients over £8.35m. www.anentawaste.com

Anthropos

F78

Arquella

G30

Anthropos uses smart devices in the home to provide intelligence about the wellbeing of older people living alone, highlighting when interventions should be made and supporting making better informed care decisions. www.anthropos.io

AIDA Assist by Arquella is the leading second generation nurse call system; an app-based nurse call solution designed for the new era of digital transformation, data analysis and remote monitoring. www.arquella.co.uk

AutumnCare

H51

Biodose

G26

A simple, effective & easy solution when it comes to your patients medication. Look no further, Introducing Biodose. www.biodose.co.uk

Birdie

K64

Birdie delivers all-in-one homecare management technology that is easy-touse, motivates your team and helps your care business grow. Currently working in partnership with 700+ brilliant care businesses across the UK. Come join the Birdie flock! www.birdie.care

Blaucomm

K22

Fast, reliable Internet Access with backup connections. Full building WiFi. Cost effective smart telephone systems without the fuss. Nurse call alerts to smartphones www.blaucomm.co.uk/healthcare

F10 www.stratfordprojects.co.uk

Care Choices

J68

Care Choices is a leading multi-media publisher to the social care sector. Its expanding portfolio includes publications, websites and events for senior executives in care and support, care seekers, families of children with additional needs and the practitioners who work with them. www.carechoices.co.uk

Care Control Systems

H32

Care Control Systems is proud to create the UK’s best Care Management Software designed for use within all standard, niche and complex care settings. Care Control is used by over 20,000 care professionals daily across the UK ensuring their services have live, up-to-date essential information. www.carecontrolsystems.co.uk

We provide specialist care planning and eMAR solutions enabling care providers to migrate to a digital system, providing the foundations for outstanding care.

Digitising these elements helps save time, evidence clinical governance and effectiveness, resulting in more time to deliver better outcomes. www.uk.autumn.care

ukcareweek.com @ukcareweek #ukcareweek

UNITING THE CARE COMMUNITY Care England

G24

Care England is the leading representative body for independent care providers. Membership offers a range of benefits to help you provide everhigher standards of care. These include important information on regulatory activity, and policy developments.Care England campaigning for the whole sector. www.careengland.org.uk

Care Management Matters

J68

CMM is the complete management journal offering bespoke editorial covering all aspects of owning and operating a successful, quality care business. Content includes comment, opinion, analysis, research, policy and more, meeting providers’ business needs. www.caremanagementmatters.co.uk

Care Quality Commission J42

The Care Quality Commission is the independent regulator of health and social care in England. We monitor, inspect and regulate services to make sure health and social care services provide people with safe, effective, caring, well-led and responsive care, and we encourage care services to improve. www.cqc.org.uk

Care Vision Cms

K30

Complete Care Management, Cloud Based Software and App. With a wide range of services, we offer a spectrum of solutions that will bring all of your care home needs under one roof. Connecting the whole team and operation from Admin, Chef, Carers, Rota, HK, accounts and Family. Less admin, more caring www.carevisioncms.co.uk

Carebeans Limited

F70

We love what we do,creating innovative care management software for the care industry.Over 25 years of experience,we know the care industry like the back of our hands.There’s no challenge too big or too small, and we dedicate our utmost energy to every project we take on. Every customer is unique. www.carebeans.co.uk

CareDocs

F68

Checkit

E60

Caremore Services

J72

Christie Finance

G80

Caring For Care

H20

Clinical Skills Ltd

E50

Creed Foodservice

H68

Denizns

H56

CareDocs is the leading digital care management and planning solution, developed by care experts for care and nursing homes. With 13 years’ experience in supporting care providers, we can help you digitally transform your business and achieve the highest standards of compliance and care delivery. www.caredocs.co.uk

Developing a turnkey solution for the care industry Caremore Services joined the NPS growing family expanding the capability to supply high quality cleaning and janitorial products, medical supplies alongside an extensive range of high quality furniture and kitchen equipment. www.caremoreservices.co.uk

Caring for Care is one of the UK’s largest specialist healthcare and clinical training providers. We work with some of the top care providers in the UK and numerous councils, individual employers and NHS sites across the country to provide our customers with bespoke training packages. www.caringforcare.co.uk

Caring Times

G20

Caring Times is the management magazine for the social care sector.

Published since 1988, Caring Times reflects the opinions of the social care sector, focusing on news affecting the private, public and not-for-profit provider’s of nursing and residential care. www.caring-times.co.uk

CAS Recruitment UK

J80

Specialists in deploying Filipino Workers Around the World. Struggling to recruit & retain qualified and experienced healthcare professionals? We guarantee that we will solve your problems and a full welfare package available will ensure your new employees are happy & settled. www.casrecruitment.co.uk

Checkit provides intelligent operations to over 350 public and private healthcare and life sciences institutions, retail, and facilities management organisations.

Checkit customers include Hallmark, NHS, bp, Grifols, Octapharma, Waitrose / John Lewis Partnership, Sodexo and Center Parcs. www.checkit.net

Caring for Care is one of the UK’s largest specialist healthcare and clinical training providers. We work with some of the top care providers in the UK and numerous councils, individual employers and NHS sites across the country to provide our customers with bespoke training packages. www.christiefinance.com

clinicalskills.net provides more than 100 trusts, 68 universities and 26 care/nursing home companies with over 400 illustrated procedure guides plus staff assessments, many relevant to the Care Certificate Standards and Code of Conduct for Healthcare Support Workers, as well as hosting CPD records. www.clinicalskills.net

We are one of the UK’s leading familyowned foodservice wholesalers who specialise in supplying an large range of multi-temperature products. We believe in more. This is reflected company wide with our dedicated team of industry experts on hand to support with specific care sector challenges. www.creedfoodservice.co.uk

PRODUCT RANGE & SERVICES: Modes of Recruitment, Permanent Recruitment, International Staffing, Spotlight Job Roles, HCA | Senior Carers | Nurses | Pre-RGNs/RGNS | Chefs, Cooks. Fascinating service design!

Standardised vetting procedure | Pre and post-sales compliance | HR file management | Legal Support www.denizns.co.uk

ukcareweek.com @ukcareweek #ukcareweek

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A-Z OF EXHIBITORS Digital Social Care

F79

Eden Alternative

F82

Digital Social Care provides free advice on technology adoption. The Care Provider Alliance and Skills for Care are working in partnership with NHSX to support the digital journey of social care providers. www.digitalsocialcare.co.uk

Transformational Care philosophy; Focussing on Inspired leadership Wellbeing of staff, residents and relatives Sustainable innovation www.eden-alternative.co.uk

EF Training

E34

EF training EMOTIONAL RESILIENCE TRAINING RECOGNISE: How stress, vicarious trauma & compassion fatigue affect wellbeing.

RESPOND: With simple sustainable strategies to use at home & work to increase emotional resilience.

RECOVER: To sustain emotional resilience as an individual, team & organisation. www.eftraining.co.uk

Elis UK

H50

Elis provides flat linen, residents clothing, laundered table linen, kitchen cloths, mats, floorcare and washroom services.

Elis partners with thousands of care homes around the world; from small independent homes and hospices to large care villages. www.uk.elis.com/en

Embark Learning

G22

Wherever you ‘Embark’ on your own individual journey, there is a route in place for you to forge and follow. It is our belief that every Health and Social Care professional should embrace learning and be supported to continually improve, keep updated, be refreshed and constantly learn new ideas. www.embarklearning.co.uk

Exergame Solutions

G32

Famileo

F48

Introducing the Tovertafel Play is the ultimate solution for elderly people living with dementia. The Tovertafel helps care professionals improve the quality of life of their clients. www.tover.care/uk/tovertafel

Famileo is the best program to help residents & family stay close even when apart. With Famileo, residents receive every week a printed newspaper all about their family. This newspaper is edited by their loved ones from their smartphones.

Already 2,000 care homes enjoy Famileo, why not yours? www.famileopro.com/en-gb

FaultFixers

H62

FaultFixers is maintenance software, made easy. We help you digitalise your facility and property management tasks & processes, gaining an oversight of your team and operations, all whilst saving you money and making you more productive. www.faultfixers.com

Finders International

G84

Finders International are award-winning global probate genealogists that trace missing beneficiaries to estates, funds and assets. We offer a free, effective and efficient service for the public sector. To receive a no-obligation quote email us at contact@findersinternational.co.uk www.findersinternational.co.uk

Five on a Bike

E26

Creating stunning video content for care homes is what we do best. Video content helps move people on an emotional level and really shows the qualities of your home in a transparent way. Video is a powerful tool in the sales & marketing process and as evidence for CQC inspectors. www.fiveonabike.com

Fixxon

J60

Flexi Recruits

F52

Florence

H70

GAMA Healthcare

J26

Green Jellyfish

J84

A brilliantly effective way to identify clothing.

The re-useable button labels are laser etched with a room number or name and withstand the heats and chemicals found in a care home laundry. Comfortable and discreet on all clothing (even socks!). Our unique attachment method is quick and easy. www.fixxon.co.uk

Flexi Recruits; Redefining Recruitment – Tell us and Chill! Let us take the pain and make you free – Does that sound inquisitive? Hop In… To pitch down massive recruitment, Flexi Recruits flourish the huge workforce for peculiar job roles and deliver cost effectively to the employers. www.flexirecruits.co.uk

Florence empowers nurses, carers and care organisations to work and learn smarter. Our app makes it fast and easy to manage your shifts, training and schedule, freeing up more time to focus on care www.florence.co.uk

GAMA Healthcare is a dynamic, innovative company at the forefront of infection prevention technology.

We specialise in the manufacture and distribution of revolutionary IPC products and the provision of exceptional aftercare support. www.gamahealthcare.com

Energy. Insurance. Provisions. Fees.

Recruitment. As if Covid wasn’t enough, the Care Sector is now facing rapidly rising costs. Come see our experts who will explain how Green Jellyfish has supported 100s of businesses like yours. We are here to help & it doesn’t cost a penny to find out more! www.greenjellyfish.co.uk

19 ukcareweek.com @ukcareweek #ukcareweek

UNITING THE CARE COMMUNITY Haigh

F50

Haigh are specialists in the design, manufacture, and support of waste & sewage handling in a care environment. www.haigh.co.uk

HelloFresh

K72

UK’s Leading Recipe Box | Fresh, Quality Ingredients | Even More Recipe Choice and Variety. www.hellofreshgroup.com/en

Homecare Association

K86

With over 2,300 members the Homecare Association is the UK’s membership body for homecare providers. Together we ensure that homecare is valued so that everyone can live well at home and flourish within their communities. Let’s shape homecare together. www.homecareassociation.org.uk

Homecare Association

K86

With over 2,300 members the Homecare Association is the UK’s membership body for homecare providers. Together we ensure that homecare is valued so that everyone can live well at home and flourish within their communities. Let’s shape homecare together. www.homecareassociation.org.uk

Independent Connections Limited

H55

With an insurance market that is decimated Our promise is to mitigate these frustrations by trusting us to source adquate protection for your business.

This allows you to tackle and serve a demographic of the population that has experienced some of the toughest times in years. www.icinsurance.co.uk

Inspired Inspirations

H64

Creating instant engagement through Tiny Tablet touch screen activity tables by Inspired Inspirations. www.inspired-inspirations.com

Institute of Health and Social Care Management E80

The IHSCM is the professional institute for all health & social care leaders existing solely to support its members to learn, grow, share & develop. It is an institute focused on content, peer support, & providing a platform for your voice. www.ihm.org.uk

Ixion

F36

We support employers to upskill their staff or grow their teams cost-effectively, and support individuals to retrain in health and social care or further their career with additional qualifications and training to support upskilling. www.ixionholdings.com

Jan Manuel Solicitors

E20

Our highly experienced team can assist with recruitment and retention issues which many UK businesses in health and social care sector are experiencing due to industry-wide skill shortages. Speak to our friendly team today for a no obligation free initial assessment. www.janmanuel.co.uk

Just Bowl

J49

Just Bowl is a fun, easy to play, form of bowls that has been developed to take bowls into care homes, rehabilitation centres and just about anywhere else.

We work with our partners to offer training which is supplemented by our Just Bowl equipment and is supported by research carried out by SHU. www.justbowl.org

Kaizo Ltd

E76

Ageless Innovation is devoted to developing fun and engaging products for older adults. With the award-winning, Joy for All Companion Pets, Ageless Innovation is focused on creating products that promote fun and play while reducing the cost of care and create meaningful connections. www.joyforall.com

KareInn

E44

KareInn provides easy to use digital care planning on mobile, tablet & desktop. Our digital care suite includes pre-admissions, care planning, records of daily living, monitoring, handovers, body mapping, live reporting & more. We have stand out integrations with other best in class care systems. www.kareinn.com

Kepler Vision Technologies J30

The Kepler Night Nurse is the first Artificial Intelligence to look after the health of humans. The Kepler Night Nurse can show nurses what happens in the room. It triggers an alarm within 60 seconds when a client falls! No more false alarms from traditional sensors. Come try the demo at our stand! www.keplervision.eu

Leecare Solutions

H60

LeviCare

E24

Linniar UK

F49

Leecare’s Platinum5 Software Suite (P5) is designed to meet health and social care needs without sacrificing functionality.

The system was built and developed over the past 22 years and focuses on person centred care; it is easy to use, extremely flexible, and provides tailored reports. www.leecare.co.uk

LeviCare has grown from 3 team members to over 200 and has fast become one of the most soughtafter temporary & permanent staffing solutionists. What is this down to? Quality, continuity, impeccable client service, adding value to our client’s business and building trustworthy relationships. www.levicare.co.uk

We are an online platform designed to help adult social care providers become outstanding. We do this by writing and providing access to a range of tools which help providers align with best practice. Self-assess your performance and take action using our digital Plan for Continuous Improvement. www.linniar.co.uk

ukcareweek.com @ukcareweek #ukcareweek

20

A-Z OF EXHIBITORS Matrix SCM

F42

Memory Lane Games

J82

Through a combination of people, processes & technology we streamline the way you recruit agency staff. We provide a neutral vendor service with an end-to-end process in 1 complete platform. We deliver: Higher & faster fulfilment Greater control & compliance Receded cost & complexity of supply www.matrix-scm.com

Ground-breaking initiative that benefits those living with poor cognition and their carers. Entertaining residents, helping loved ones cope with difficult visits, connecting the generations, gathering lead health indicators, this fun reminisence tool is gaining a wide range of supporters. www.memorylanegames.com

Midland Law

J71

Did you know the government has provided incentives to the Health and Care industries to recruit skilled workers?

Midland Law aim to provide as much information as possible to ensure you know exactly what you need to make a Sponsor Licence application and how to keep it. www.midlandlaw.co.uk

Motitech UK Ltd

F40

Increasing physical activity, reminiscence, social connectedness, enrich the lives of older people and people with dementia.

By enabling seniors to watch videos of familiar roads and inspiring places far away while using an indoor exercise bike, Motiview helps seniors to be at their natural best. www.motitech.co.uk

NAPA – National Activity Provider Association F86

21

The National Activity Providers Association (NAPA) is the UK’s leading activity and engagement charity. We champion the role of the Activity Provider and support care services to prioritise wellbeing. We promote activity, arts, and engagement. www.napa-activities.co.uk

National Care Association E55

OneCare

F72

National Care Forum

H66

Oomph Wellness

J86

NDGAI

K34

Oral Care Innovations

F32

Nourish Care

E82

Orka Pay

E81

Painchek

J34

National Care Association remains the most respected and established of the trade bodies due to our strong ethos of putting members at the heart of all that we do. Our reasons for engagement at any level with national associations including CQC is to ensure that our member`s views are heard. www.nationalcareassociation.org.uk

The National Care Forum brings together over 160 of the UK’s leading social care organisations, representing large numbers of care providers, offering thousands of services across the country, which are not for profit and always at the heart of community provision. www.nationalcareforum.org.uk

NDGAI specialises in technology that automates home care scheduling processes and matches carers to clientcentric requirements while creating more efficient schedules, increasing performance and profitability, and enabling organisations to deliver the highest standard of care. www.ndgai.com

Nourish is a digital care plan provider offering a flexible platform that can be tailored to your care service. Built with features such as custom interactions and personalised timelines, Nourish enables carers to spend less time on admin and more time providing face-to-face, personcentred care. www.nourishcare.co.uk

NWR Hygiene Group

H24

OM Interactive Ltd

G14

OM Interactive have been designing & producing interactive projections since 2005. The Mobii Magic Surface won the UKDC Outstanding-Product Award in 2018 for its person-centred content and ability to deliver engaging activities for people at all stages of dementia. www.omi.uk

OneCare is a new and innovative response to deliver more proximity to elderly people and their caregivers (formal and informal), allowing a continuous and real time follow-up, bringing more transparency on care processand at same time delivering peace of mind, comfort and autonomy. www.onecare.pt

We are the UK’s leading wellbeing business for older adults, to enhance mental, physical, and emotional wellbeing. Through innovative exercise and activities, we drive to positively change the impact of ageing with a clear proposition of a ‘Full Life for Life’. www.oomph-wellness.org

OCI are passionate about our products & services to the NHS,care homes & the privet sector, UK & world wide. We provide safe oral products to patience and carers, and are constanly working to increase our product range through R&D feed back form our customers and the market needs. www.ociltd.co.uk

Orka Pay is an Earned Wage Access provider, specialising in the Care sector.

With our technology, you can offer you team the opportunity to access up to 50% of their pay as soon as they’ve worked a shift, at no cost to your business. www.orkapay.co.uk

Our purpose is to give a voice to people who cannot self-report their pain, such as those living with dementia or Alzheimer’s.

PainChek is the world`s first intelligent pain assessment tool, using AI & facial analysis technology. www.painchek.com

ukcareweek.com @ukcareweek #ukcareweek

UNITING THE CARE COMMUNITY Paragon Skills

E86

PASS

H80

At Paragon Skills we want to work with you to build better futures today, by inspiring and developing your team through quality apprenticeship training.

Inspire the next generation of Health & Social Care workers through high quality, tailored and flexible apprenticeships. www.paragonskills.co.uk

All-in-one PASS supports over 1,000 care providers everyday who benefit from access to market leading care planning, rostering and reporting tools, hand in hand with 24/7/365 support from our dedicated and friendly PASS team. Allin-one care management for today and tomorrow. www.everylifetechnologies.com

Person Centred Software G86 Person Centred Software’s Digital Care System is the most widely used digital care management system in the UK, and most widely referred software provider within social care. www.personcentredsoftware.com

PODS Products

G72

Immersive Environment Our Therapy PODS provide a safe relaxation space and that is easily transported and set-up in any environment. The Therapy PODS produce a theraputic environment for the elderly or those with dementia. A bed or armchair can also be be fitted inside safely for extra support. www.podsplay.com

PolyCoversDirect

J44

PolyCoversDirect provide cost effective, easy to retrofit and install, low surface temperature radiator covers. Made in the UK from high impact PVC, our covers are easy to clean, impact absorbing, low maintenance, Class 1 fire rated and resistant to rusting, bending, denting and scratching. www.polycoversdirect.co.uk

Possum LTD

K10

Purpletribe

J63

Precision Resource Group Limited

E38

Rensair Ltd

J36

PredicAire

E66

S&A Publishing Ltd

F46

Promedia Digital Ltd.

J65

Safelincs

G70

Care Home Professional provides daily industry news and insight via our website, daily news alert and social media platforms. Our monthly magazine is distributed to care home owners, directors and C-level executives and includes exclusive interviews, data and insight. www.carehomeprofessional.com

Safelincs are passionate about all things fire and safety. With over 20 years of experience, their team can advise the best way for you to protect your care home, staff and residents. Safelincs can equip your site with the best quality fire and safety products and can often save you money. www.safelincs.co.uk

PRS& Samsung

F54

Secure Meters UK

K44

2021 marked our 60th birthday and Possum is proud to be celebrating over 60 years of supplying life enhancing solutions to those who need them. Our products include Electronic Assistive Technology and innovative solutions in Telecare and Assisted Living at home and in a residential setting. www.possum.co.uk

Panoramic Care, part of Precision Resource Group (PRG), is a senior level recruitment consultancy within the Special Education, Healthcare, Corporate Services, Nursing, Education and Social Care sectors providing interim managers and consultants, permanent appointments and retained search. www.panoramiccare.co.uk

PredicAire is the answer to a highly fragmented care delivery market. Our team used their own experiences of care as providers and family of residents to bring a unique Ai powered end-to-end solution which is efficient, comprehensive, affordable, and focuses on providing the best outcomes for all. www.predicaire.ai

Discover how Samsung’s innovative tech works for you by experiencing it for yourself. With the help of Business Solutions Experts, you can build a package that’s tailored to your business.

Samsung Experience Stores, operated

by PRS&, the exclusive franchisee for Samsung Experience Stores in the UK. www.prs-and.com

Purpletribe are outsourced recruitment specialists for care providers. We manage your end-to-end recruitment process from job advertising, candidate screening, offer management and onboarding. We make sure you hire the right people with the right values, so you can deliver outstanding care. www.purpletribe.co.uk

Rensair is a specialist in air purification.

Our patented technology, originally developed to meet the strict standards of Scandinavian hospitals, is independently validated by scientific research laboratories and trusted by care homes to protect the health & wellbeing of residents and staff. www.rensair.com

Care Home Management is the UK’s leading media brand for care home directors, owners and operators.

Each issue is read by an audience of 13,500 decision-makers across the care home sector. This year we are celebrating 100 issues. Come and see the team about how your business can celebrate with us. www.chmonline.co.uk

Developed exclusively by Secure UK Ltd, Beanbag Care is a digital, independent living solution that enables older people to live more independently in their own homes for longer, be that traditional housing, extra care or sheltered living schemes. www.securemeters.com/uk/beanbag_ services/beanbag-care

ukcareweek.com @ukcareweek #ukcareweek

22

A-Z OF EXHIBITORS Silent Memories

J70

SimplifyER

G33

Silent Discos for elderly people living with dementia, sensory impairments, learning difficulties or memory loss. www.silentnoizeevents.com/silentmemories

The Policy Library​: What we do Established in 2002, our core activity is providing model policy/procedure to organisations/businesses in the UK who operate in the following areas: Domiciliary Care; Care Homes; Children’s Homes; Supported Living. www.thepolicylibrary.co.uk

Slingsby

J66

Established in 1893, Slingsby are one of the UK leaders in the supply of industrial & commercial equipment.

Today we distribute over 45,000 products, including health & safety, material handling, medical care equipment, waste management and cleaning. www.slingsby.com

Social-Ability Ltd

J22

The Happiness Programme is bringing laughter to people living in care. It’s a monthly subscription service that combines interactive lights with structured training to transform activities. There are no long-term contracts & we guarantee the results. Subscribers include Care UK, HC-One & Barchester. www.social-ability.co.uk

Sona

H82

Sona is a Google-backed workforce management system for social care.

Sona helps organisations like Minster Care, Advinia Healthcare and Praxis Care save 40% in agency spend and reduce manager workload by 5 hours per week by giving employees and managers access to modern and easy to use technology. www.getsona.com

23

Specsavers

J20

Talos 360

E72

Staffscanner

E51

TerryBerry

E22

SUEZ recycling and recovery UK

G12

Sumed International

F20

Specsavers’ home visit teams provide a comprehensive eye care service to those who cannot get to an optician unaccompanied. Customers can benefit from a free NHS-funded eye test, a great selection of glasses and high standards of care from the comfort of their own home or care home. www.specsavers.co.uk/home-eye-tests

Technology innovation meets healthcare staffing!

Staffscanner is an online Healthcare Staffing Platform that offers an alternative service to a typical nursing agency. We put the control firmly in the hands of Care Service. www.staffscanner.co.uk

Since 1988, we have been managing waste for our local authority and business customers. Today, we are pioneering sustainable solutions and innovative technologies for the UK’s circular economy.

Visit www.suez.co.uk for more details. www.suez.co.uk

At stand F20 we will introduce some new products: Sumed Yathan Second Skin and Integrity Cushions. We will show you state-of-art continuous skin monitoring from Xsensor. Come and meet the Sumed team – we are keen to get to know you and understand how we can help in the fight against pressure damage. www.sumedinternational.com

Take 10 Wellbeing

K54

Please visit our stand for a 10-minute seated massage. We offer mobile wellbeing, beauty and grooming services.

For every 10 hours of bookings we receive, we give 1 hour free massage in a children’s hospice. www.take10wellbeing.co.uk

With over 700 clients, from SMEs to public-sector organisations, Talos360 is the trusted expert in candidate attraction, candidate management, and employee engagement. Our market-leading people tech saves time and money, whilst providing access to the right talent for your roles. www.talos360.co.uk

We are Terryberry, the recognition and engagement company that ignites employee success. Terryberry partners with organizations worldwide to develop and implement custom employee rewards, recognition programs, benefits programs, and engagement solutions. www.terryberry.com/gb

The Care Workers Charity F34 The Care Workers’ Charity has over a decade of experience in giving life changing grants to prevent care workers from falling into financial crisis.

The pandemic devastated the social care workforce, and we responded by launching our Covid-19 Emergency Fund, and Mental Wellbeing Support Programme. www.thecareworkerscharity.org.uk

The Caring Physio

J61

The Moonhub

E61

The Caring Physio provides physiotherapy services to care homes, care agencies and private individuals in their homes. We have an excellent team of physiotherapists covering Berks.

Bucks. Oxon. Hants. & London. We focus on the care sector and work with some of the best care providers in the country. www.thecaringphysio.co.uk

Healthcare education is facing a tumultuous challenge: produce a large volume of qualified professionals while maintaining quality standards. Because virtual reality applications are improving all the time, fulfilling these educational goals is becoming increasingly feasible.

Enter ELARA. www.themoonhub.com

ukcareweek.com @ukcareweek #ukcareweek

UNITING THE CARE COMMUNITY Thornbury Nursing Services

H34

Tower Fire

H30

Thornbury Nursing Services supplies high-quality nurses & carers to NHS & private care organisations. With over 38 years’ experience, our service is fast, reliable, professional, and most importantly trusted.

If you’re looking for an agency to support last-minute staffing needs, get in touch. www.thornbury-nursing.com

We were born out of a passion to deliver the highest quality fire safety solutions on the market today. We achieve this through delivering Gold Standard training and bringing innovative products to the market that maximise fire safety in the workplace. www.towerfire.co.uk

Training2Care

G50

Training 2 CARE and Experience Training have a mission to provide the most cost effective, practical and powerful training that embeds good practice and changes lives. We are committed to improving standards of care training by focusing on unique, research-based courses. www.training2care.co.uk

Truth Legal Solicitors

E32

Staff shortage? Thought about overseas recruitment? As official suppliers to the National Care Association, we specialise in advising care providers wanting to sponsor workers from overseas. Come and find one of our friendly Immigration experts – we’ve got a lot to tell you! www.truthlegal.com

Unique: IQ

K60

We create innovative software to help home care agencies deliver better care.

Our award-winning systems offer digital care planning, rostering, electronic call monitoring and eMAR, with a mobile app for seamless, real-time supervision of care delivery. It’s not about software. It’s about care. www.uniqueiq.co.uk

Vayyar Imaging

H22

VERSO VISION

E74

Vayyar Care is the virtual caregiver that delivers dignity, privacy, and independence in all environments.

Touchless technology provides automatic fall detection, dynamic presence tracking and imminent bed exit alerts. Enables strategies that reduce caregiver workload and unlock person-centred care. info.vayyar.com/care/uk

Verso Vision – AI-eyes for safer care Verso Vision is the world’s leading AIbased fall prevention and management system for healthcare.Verso uses proven AI to prevent falls before they happen and to automatically alert healthcare staff when they do. Used in Hospitals, care homes and home care. www.versovision.com

Visioncall

J50

Bigger. And Better.

Visit stand J50 to learn about the ‘next level’ service we provide to Care Homes and their residents. See our new, state of the art testing equipment. Meet the new client relations and scheduling teams.

Find out about our £1m investment in new lens manufacturing technology. www.vision-call.co.uk

Vodafone Business Ventures

WMS UK

F30

Z Cares Social Care Consulting Ltd

K74

Zero Suicide Alliance

J40

Does your organisation spend over £3000 on water bills?

We provide : A free forensic audit of your water bills Reduce your water charges now and reclaim incorrect billing over past 6 years Performance related with no upfront charges fees Over 25 years experience in assessing water charges. www.wmsuk.co.uk

With decades of experience in adult social care management and regulation, we offer a wide range of useful skills and knowledge to providers of all sizes such as friendly mock inspections, incident management, service turnaround, and mentoring and support for new managers and services. www.zcares.co.uk

The Zero Suicide Alliance provides free suicide awareness training that teaches people how to identify, understand and help someone who may be experiencing suicidal thoughts. www.zerosuicidealliance.com

E70

Connected Living supports care receivers to live more independently by enabling the completion of everyday tasks, improving care giver productivity, maintaining time spent in residential and informal care settings, reducing loneliness and isolation and increasing digital literacy. www.vodafone.com/business/whyvodafone/vodafone-business-ventures

24 ukcareweek.com @ukcareweek #ukcareweek

FLOOR PLAN

K82

Home Care & Care Development Theatre in partnership with Homecare Association, Sponsored

By Specsavers

K86

K74 K72

K64

K54

K60

Home Care J68 J82

J86

K90

J65

J72 J61

J84

J80

Seating Area H82

J66

J63

J60

J49

H72

H68

H66

H62

H56 H51

H70

H64

J71 J70

H80

H74

G80 G72

F72

F82

F80

F79

Keynote Theatre

G60

G70

F86

G86

H55 H50

Activities Arena In partnership with NAPA

G90 G84

H60

J50

G50

F52

F62 F68 F60

F78 F70

F50

F54

Care Tech E86 E90

E80

E82 E81

E76

E68

E56

E51

E55

E50

E61 E74 E70

Sales, Press & Speaker Lounge

A80

E72

E66 E60

Digital Transformation & Technology in Care Theatre Sponsored by PRS& Samsung and Vodafone Business Ventures

A70

25 ukcareweek.com @ukcareweek #ukcareweek

Sustainabilit Improveme Sponsore recycling and

C90

UNITING THE CARE COMMUNITY

K30

K34

J36

J44 J40

J42

J30

J34

K22

K20

J26

J22

K10

VISITORS ENTRANCE

K40

K44

J20

H32 H22 H30 H34

Networking Area

H24 H20

Feature G32

G26

G22 G14

G40

F49

G30

F46

F42

Seating Area

F48 F44

F40

G33

G24

G20

Media Hub

F36

F32

F30

F34

G12

Seating Area

F10 F22

F20

Care & Nursing Home E38

KareInn VIP Lounge

E34

E26 E22

E44 E40

E32

Seating Area

E24

E20 E10

ty & Business ent Theatre ed by SUEZ d recovery UK

Seating Area

A50

Recruitment, Retention & Wellbeing Theatre

A20

26 ukcareweek.com @ukcareweek #ukcareweek

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Turning away new business because of a lack of carers?

Have you considered the role that Connected Care could play in helping you provide reassurance to families when they can’t be with their loved ones’ and you can’t provide more care hours?

With Anthropos you could help provide families with the reassurance that their loved one is being looked out for even without visiting care, by keeping an eye on changes in the daily routine of the older person.

Anthropos could help you monitor whether an older person is eating and drinking properly or if they are safe and secure in their home or if they are having problems sleeping and more.

Find out more at: www.anthropos.io

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Ablution Revolution?

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LNT’S INSTITUTIONAL INVESTOR THE FUTURE OF FINANCE?

LNT GROUP

The LNT Group, chaired by British entrepreneur Lawrence Tomlinson, includes a number of different, and far-reaching companies including the care sector focused Ideal Carehomes, LNT Construction and LNT Software, plus LNT Solutions and Ginetta Cars.

Ideal Carehomes is a care home operator, offering high quality services for older people without any third party top ups. Its homes are mainly across the UK and are designed and developed to be future-proof.

LNT Construction designs and builds care homes, not only for Ideal Carehomes but for third parties too including Anchor, Avery, Sanctuary and Nugent Care. Having built 52 care homes since 2009, with 36 being run

by Ideal Carehomes, it offers providers turnkey solutions and is currently working on developments in the south and Home Counties.

The third care-focused company in

the Group is LNT Software, an integral care sector software package.

REFINANCING

In April 2013, the Group finalised a £100 million refinancing, though the process was not straight forward. At the time, Lawrence Tomlinson was quoted as saying the deal had taken two to three years to come together, involved four different banks and had ‘issues’. He named Santander and Yorkshire and Clydesdale Banks in the process, plus it’s reported that RBS and Bank Leumi were also involved.

Mr Tomlinson went on to say that the amount of paperwork involved was ‘phenomenal’ and that the whole process was ‘complicated’.

He has, however, given very positive feedback about several of the banking partners involved in the 2013 refinance. He told CMM, ‘Whilst there were complexities in the 2013 refinance which were costly, and at times challenging, it met our finance needs for 2013 to 14. I found Santander and Yorkshire Bank particularly helpful throughout the past year, and Leumi continue to be a key partner in enabling our care home developments.’ After all this, the deal would have needed to have been renegotiated in September 2014.

With renegotiation on the horizon, LNT Group has just announced a £51 million debt refinancing with L&G Capital. L&G Capital is a new business line created by Legal and General to provide five key functions: direct investments; implementing the investment strategy across the balance sheet; managing the Group’s Shareholder Funds investments and managing the Group’s debt and liquidity. One of the drivers behind

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Does a new 10-year deal between L&G Capital and LNT Group, owner of Ideal Carehomes, signal a change in care sector financing?

The LNT Group’s Founding Chairman, Lawrence Tomlinson, has been a vocal advocate for the need for sensible financing in business since the credit crunch. As one of two Entrepreneurs in Residence at the Department for Business, Innovation and Skills, he published an independent report in November 2013 which looked into bank lending practices and how certain banks deal with businesses in distress. In April 2013, the Group had negotiated a £100 million refinancing of the business with a collective of banks. With that up for renewal in September 2014, the Group has announced a £51 million debt facility with L&G Capital. As the insurer looks to increase its involvement in the care sector, is this the future of financing?

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It’s not L&G’s first investment in the care home sector. It acquired 13 care homes from MHA for just over £70 million in December 2013 and it forward funded and purchased five care homes in Suffolk with Care UK for £31 million. These were funded on behalf of Legal and General Property’s Managed Property Fund.

L&G DEAL The deal between LNT Group and L&G Capital, which was announced in mid- TARGET HEALTHCARE REIT May, is a £51 million debt facility, over On the same day as the L&G ten years, to LNT Group incorporating Capital announcement, Target all its subsidiaries. It is secured Healthcare REIT Ltd announced that against the Group’s portfolio of care it had acquired a portfolio of three homes and will give the company homes from Ideal Carehomes for the ability to move forward with approximately £13.9 million. These building a sustainable and growing have been leased back to the operator build pipeline of new care homes. for 35 years. The announcement Mr Tomlinson explained the drivers comes just a month after Target behind the deal with L&G Capital, ‘Our Healthcare REIT acquired two decision to take a debt facility from other Ideal Carehomes, the first for Legal and General was largely driven £3.8 million and another, due for by the offer of long-term finance and completion in summer 2014, for £5.1 their understanding of our business million. In 2013, Target Healthcare model which we believe paves the REIT also acquired homes from Ideal way for a fruitful partnership for the Carehomes in September for £4 future.’ million and £18 million for four homes Alex Gipson, Lending Manager at in March.

CMM Legal and General, said, ‘Organisations OVER TO THE EXPERTS... that hold enduring business models and that, therefore, operate and Given the tough nature of the bank plan over medium- to long-term finance market, highlighted by the horizons are clearly better matched ‘issues’ faced by LNT in 2013, do to external capital that operates over these new financing options mark similar long-term durations. For this the future for care sector financing? reason, the financing needs of LNT’s Are more providers going to have to Ideal Carehome business provides a look farther afield than the traditional very natural fit with Legal & General’s banks to access finance? Will we long-dated pension and annuity see more organisations such as liabilities and we expect increasing L&G begin to meet the needs of the opportunities in sectors such as market, not necessarily being met the care home market, supporting by the traditional banks? Is this the organisations committed to delivery changing face of care sector finance? of long term solutions to meet What does our panel think? increasing demand.’

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the business is the slowdown of bank lending which is leading to a shortage of investment capital. This has led the organisation to focus on replacing bank and Government capital with long-term institutional debt or equity funding, as it has done with LNT.

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Ablution Revolution?

Ablution Revolution?

A Comprehensive Research Study into Wetroom Provision in UK Care Homes

Integration in practice

Ben Hartley analyses the provision of ensuites and wetrooms in UK care homes and draws some interesting conclusions.

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It is said that, apart from death and taxes, the only certainty in life is change - a truism, for sure, but one that warrants some reflection when we consider how society thinks about the way we care for our older people, and particularly in relation to residential settings.

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Before launching into the research I’d like to draw comparisons with the hotel and guesthouse sector. It’s not that long ago that ensuite bathrooms in hotels and guesthouses were a dream for the future. Today, it’s as standard as the beds in the room.

Residential care for older people though might not be keeping up with the ablution revolution, which was our starting point in deciding that there needed to be some in-depth work to establish the current position.

30 CMM February 2015

We embarked upon a thorough and extensive research project, carrying out a comprehensive survey over six months involving more than 6,000 telephone interviews. It reveals a very interesting picture. The research includes data from the whole of the UK and comprises information from private, not-for-profit, local authority and some NHS care homes.

Right to work

Where we were unable to contact a care home directly, we made a number of assumptions based on data from other sources including the A-Z Care Homes Guide and the Care Quality Commission. The principles of what we did and why are relatively easy to convey. The detail, however, is trickier and, unless you are a stats lover, a little less inspiring.

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Definitions

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For the purpose of this research, we describe an ensuite bedroom as one where there is at least a WC and wash hand basin. Such a room may also provide, though this is not a requirement for the purposes of our definition, a shower cubicle, bath or wetroom.

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By contrast, our definition of a bedroom with an ensuite wetroom is one where there is a full wetroom, i.e. a walk-in shower complete with level access as well as the WC and wash hand basin. In effect, this is a subset of the ensuite bedroom provision – simply characterised by a higher level of facility.

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Headline results We know that care homes aren’t keeping pace with the rate of change witnessed in hotel stock, however, although we knew that provision was more limited, the findings have shown an even bigger gap in provision than anticipated.

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LOOKING TO SELL YOUR CARE BUSINESS?

With the interest in care homes remaining very strong, now might be a great time to think about selling. We have a number of buyers keen to acquire operational care homes across the UK, so if you would like a confidential discussion about the possible sale of your care business, restructuring your portfolio, or your acquisition plans contact us today.

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But don’t take our word for it “We think it’s really important that not-for-profit care providers have a strong voice in the many debates about social care that are happening” Jane Ashcroft CBE, CEO, Anchor Hanover “NCF isn’t just another membership organisation.

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Get in touch today – we look forward to welcoming you www.nationalcareforum.org.uk l @NCFCareForum l info@nationalcareforum.org.uk l 02475 185 524 NCF works directly with not-for-profit care & support providers across the UK. We support members to improve social care provision & enhance the quality of life, choice, control & well-being of people who use care services.

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Visioncall has been providing specialist eye care domiciliary services to the UK Care Home sector since 1994. We’re now the UK’s largest domiciliary service. And the only service dedicated to serving older people in the comfort of their own home. We continue to invest in improvements to the service we offer Care Homes and residents.

We’ve upgraded to advanced, portable eye testing technology. We’ve launched brand new tablet-based record keeping systems. This has equipped our specialist optometrists to deliver the highest standard of eye care. They are supported by a new friendly, experienced team of schedulers. Visit our stand to find out how we can help your Care Home.

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