HOW IT WORKS AND WHAT YOU NEED TO KNOW
1) REASONS FOR CANCELLATION
Flight cancellations may occur due to technical issues, adverse weather conditions, operational reasons, or force majeure events beyond the airline's control.
2) COMPENSATION AND REFUND
If Finnair cancels your flight with short notice (less than 14 days before departure), you may be eligible for compensation under EU Regulation EC 261/2004, unless the cancellation was due to extraordinary circumstances. Rebooking options or a refund for the unused portion of your ticket may also be offered.
3) NON-REFUNDABLE TICKETS
Most discounted fares are non-refundable, and canceling such tickets may incur cancellation fees depending on the fare rules and timing.
4) REFUNDABLE TICKETS
Passengers with refundable tickets can cancel without paying a cancellation fee, though these tickets generally come at a higher cost.
5) FLEX FARES
Opting for Flex Fares provides greater flexibility for changes and cancellations without additional charges.
6) PROACTIVE ACTION
If you anticipate changes, consider purchasing travel insurance or booking Flex Fares to minimize cancellation fees.
7) CONTACTING FINNAIR
Stay informed about flight status and promptly contact Finnair's customer service for rebooking or refund options.