Annual Report 2023

ANNUAL REPORT

2023

St. Louis

OUR MISSION To provide a home-away-from-home for families of seriously ill children seeking medical treatment in a St. Louis-area hospital.

CORE PROGRAMS 2023 One of the worst things that can happen to a parent is to learn that their child is sick and needs to be hospitalized. Suddenly, life stops overnight and the world is full of worry and fear.

For many of these families, there is an added stress: distance. Sometimes the best medical care available is hundreds of miles - or more - from home. In addition, families face the financial demands of mounting medical bills, job insecurity and a healing journey that can take months or even years.

This is why Ronald McDonald Houses and Ronald McDonald Family Rooms exist: to keep families close to their seriously ill children.

RONALD McDONALD HOUSE® • • •

•

Three Houses and eight extended-stay apartments in St. Louis served as a home-away-from-home for 48 families of seriously ill children each night The Grove House is set to open in 2024 Provides the comforts of home to more than 500 families in a typical year including private bedrooms, home-cooked meals, comfortable living areas, a kitchen and laundry facilities Open 24 hours a day, 365 days per year

RONALD McDONALD FAMILY ROOM® •

• •

Four St. Louis-area Ronald McDonald Family Rooms serve as an oasis inside Mercy Children’s Hospital (2), St. Louis Children’s Hospital, and SSM Health Cardinal Glennon Children’s Hospital Provides comfort and care to thousands of families annually - that's over 49,000+ visitors Each Family Room is equipped with a kitchen area, complimentary snacks and coffee, showers, laundry facilities, Internet and TV

LETTER

FROM THE CHAIR

In many ways, 2023 was no different than prior years at the Ronald McDonald House Charities of St. Louis because the pronounced need for a Home Away from Home at Ronald McDonald Houses, and a place of respite in Ronald McDonald Family Rooms, is constant. 2023 was different only because of the great strides our St. Louis Chapter made toward increasing our provision of comforts to the families using our services – most starkly, having a crew on site every day of 2023 to build a new 72 bedroom House at 4321 Chouteau. It will replace our beloved Park Avenue and West Pine Houses in the city of St. Louis. Together with our West County house, our capacity will increases from 59 to 92 rooms. Our 2023 strides will reduce the waiting list for families seeking a Home Away from Home while their child or children receive medical services at one of St. Louis’ incredible pediatric hospitals.

The other notable change in 2023 was the anticipation of our President and CEO Dan Harbaugh’s thirtieth anniversary leading this great organization. Dan demanded a humble celebration on the official anniversary, January 20, 2024. Never fear, however, with his announcement of retirement at the end of 2024, plans to find a competent and compassionate next leader and grand celebrations are in the works.

For those who know Dan, he is not a numbers man, but his enthusiasm, relationship-based approach, and focus moved our finances into an incredible position in 2023. We neared $7M in operating revenue for the first time in the organization’s history. As Dan often says, our families deserve the best, and the donors who answered Dan’s and his staff’s requests for support in 2023 gave the families just that.

An important lesson Dan reminded me of in 2023 is that resilience brings reward. 2023 presented challenges in many ways, with staff changes and health issues stealing everyone’s attention, but as Board Chair, I watched Dan, the staff, and our 26 volunteer Board Members stay focused and positive. At the same time, two Past Board Chairs led the major accomplishments I mentioned above: Steve Hays leading our Construction Committee and Jeff Barone leading our Succession Committee. Similarly, we know that much grief takes place within the walls of the Houses and the Family Rooms, with childhoods interrupted by illness and families under great stress, but our families are resilient. I can proudly report that in 2023, resilience and success prevailed for the Ronald McDonald House Charities of St. Louis.

With gratitude, Bridget Hoy Beardsley Board Chair

2023 BOARD OF DIRECTORS CHAIR BRIDGET HOY BEARDSLEY VICE CHAIR CHRIS GIARLA TREASURER KAREN BAER SECRETARY DAVE TORNETTO DANA BACICH BRAD BEIGLE STEVE BESHORE NORA BLACK DR. MARY MICHAELEEN CRADOCK KYLE DARNELL GREG DIEKEMPER CULLY EISENBEIS JOAN ELHOFFER BEVERLY GARNER MARK HEFFERNAN DAN HEGGER SCOTT KARCHUNAS SIRUS KARIMI RYAN KURYLA APRIL LOPINOT STEVE MALTER DR. PHINEAS OREN ELLYN ROSENBLUM STEVE RUESCHHOFF NOLAN RUIZ DANNA STONE

PROGRESS IN SIGHT

February 2023

The Grove Ronald McDonald House came to life in 2023. In February 2023, the foundation of the four-story building was set, the elevator bays were built, and the first walls were erected. By June, the framing for the Family Suites began, and the floor slab for the commercial kitchen and dining rooms was completed.

On August 8 and 17 2023, Capital Campaign donors and RMHC staff had the opportunity to sign the elevator shaft, a significant moment commemorating the building of this facility.

Chef Matt prepared several lunches for the construction workers throughout the year, fostering a sense of community. Meanwhile, the team could recognize the outline of the lobby, and on the third-floor the patio foundation was poured. In August, we saw the north entrance come alive with the framing of floor-to-ceiling windows and the place for our front door. The building's dining room and kitchen walls came together while insulation and drywall went up in the Family Suites on the west side, marking significant progress in the interior.

To mark the end of the year, we hosted the Sneak Peek event on December 11, 2023. This open-house-style event was a celebration of one year of progress since the Groundbreaking ceremony. It was a unique opportunity for friends of the House to witness the incredible transformation and get a glimpse of what was to come in the next year through our displayed renderings. The event was a resounding success, with guided tours of the Grove House and a palpable sense of anticipation as visitors were able to visualize how the house would look, fostering a sense of excitement for the future.

During the construction of the House, the Capital Campaign Committee was tirelessly working to secure the campaign's financial needs. The campaign ended with an impressive total of over $34 million raised, a remarkable achievement that reflects the community's unwavering support and belief in our cause. We are incredibly grateful for the continued support of all involved, which has been instrumental in making our vision a reality.

June 2023

$35,000,000

CAPITAL CAMPAIGN FINANCES

$30,000,000 $25,000,000 $20,000,000

$32,099,869

$15,000,000

$24,536,890

$10,000,000

*The information reported in this bar chart for revenue includes gifts received in the form of cash, pledges and verbal commitments. It does not include in-kind donations.

$5,000,000 0 December 2023

2018-2023 Total Capital Campaign Revenue vs. Expenses

Campaign Revenue*

Campaign & Construction Expenses

2023 FINANCIAL REPORT Support and Revenue Special Events and Miscellaneous Promotions Annual Giving McDonald’s/RMHC Funds Lodging Miscellaneous Income In-Kind Donations TOTAL

$848,750 $2,906,065 $2,598,178 $86,177 $80,823 $432,023 $6,952,016*

Expenses Programs General and Administrative Fundraising TOTAL

Net Assets

$4,069,812 $790,045 $1,134,646 $5,994,321**

**The information reported in this pie chart does not include any “other income or expense” items which RMHC of St. Louis reports below the net operating income line of the financial statements. Such items include dividends and unrealized losses on investments, interest expense and depreciation expense.

*The information reported in this pie chart does not include any “investment income” revenue, including unreal gain/loss, which RMHC of St. Louis reports below the net operating income line of the financial statements.

Net Assets Available for General Use Net Investment in Property and Equipment Board Designated for Endowment Permanently Restricted Net Assets Temporarily Restricted Net Assets TOTAL

$5,700,982 $26,528,186 $5,119,473 $559,406 $6,492,722 $44,400,769

1% 6%

12% 19%

15%

1%

13%

1% 12% 68%

13% 38%

42% 60%

Special Events/ Miscellaneous Promotions

Lodging

Annual Giving

Miscellaneous Income

McDonald’s/RMHC Funds

In-Kind Donations

Programs General and Administrative

Fundraising

Net Assets Available for General Use

Permanently Restricted Net Assets

Net Investment in Property and Equipment

Temporarily Restricted Net Assets

Board Designated for Endowment

19,350

Super Joey Foundation

2023 VOLUNTEER HIGHLIGHTS

HOURS OF RECORDED WORK*

CIGNA

$615,330 TOTAL VALUE OF HOURS WORKED

MEALS WERE PROVIDED BY OUR GENEROUS COMMUNITY MEMBERS

900

*Hours reflect House, Family Room, Committee and Special Event volunteer hours, and do not include the numerous hours spent by our dedicated Meals from the Heart program or Service Group volunteers.

Red Shoe Society

789

Vianney High School

ACTIVE VOLUNTEERS

MEET THE PICKETT FAMILY

Ashlee and Kyle found a home-away-from-home at Ronald McDonald House.

In November 2023, at 25 weeks pregnant, Ashlee Pickett and her husband Kyle learned that their twin daughters were considered Monoamniotic twins, known as Mono Mono, during a routine checkup. This type of pregnancy occurs when twins are identical and share a placenta and an amniotic sac, a rare and high-risk pregnancy. By the end of the month, on November 21, Skyler and Isla Pickett were born at just 28 weeks and shortly after transferred to the Neonatal Intensive Care Unit (NICU) at Mercy Hospital.

For the next 30 days, while the twins were growing stronger in the NICU, Ashlee and Kyle traveled back and forth to their home in Hannibal, Missouri. The 116-mile commute began taking a toll on the family.

Thankfully, the Ronald McDonald House had a room available for them to stay near their girls.

“After delivery, we traveled back and forth until a room was available at the Ronald McDonald House. This became exhausting and expensive.

RMHC was one of the biggest blessings during one of the hardest times in our lives; I don’t think a day went by that I wasn’t extremely grateful for everything the House had to offer,” Ashlee said. “Being able to have a fiveminute walk from the Ronald McDonald House to the Hospital just meant that I could spend as much time with them as I could, and that meant the world to me.”

Isla and Skylar are now resilient toddlers who are flourishing to show their families what they are capable of.

“They definitely have their own personalities. Skylar is calmer while Isla is more feisty out of the two, but overall, they are starting to smile and show you their little facial expression, so it’s just incredible to watch them change every day,” Ashlee said.

2023 IMPACT IN OUR THREE RONALD MCDONALD HOUSES

16,837

RONALD MCDONALD FAMILY ROOM MERCY CHILDREN’S HOSPITAL ( TWO FAMILY ROOMS )

19,230

24,182

FAMILY CHECK-INS

TOTAL VISITORS

ROOM NIGHTS AVAILABLE

15,259

ST. LOUIS CHILDREN’S HOSPITAL

ROOM NIGHTS OCCUPIED

465

91% OCCUPANCY RATE

29 DAYS AVERAGE LENGTH OF STAY

FAMILIES RECEIVED LOW- OR NO-COST HOUSING

76%

25%

OF FAMILIES SERVED WERE FROM MISSOURI OR ILLINOIS

OF FAMILIES HAD INFANTS IN A NEONATAL INTENSIVE CARE UNIT

FAMILIES FROM

12

MEDICAL CENTERS WERE SERVED BY RMHC ST. LOUIS

11,059

15,789

FAMILY CHECK-INS

TOTAL VISITORS

SSM HEALTH CARDINAL GLENNON CHILDREN’S HOSPITAL

7,410

9,270

FAMILY CHECK-INS

TOTAL VISITORS

49,241 TOTAL VISITORS TO THE FOUR ST. LOUIS-AREA RONALD MCDONALD FAMILY ROOMS

MCDONALD'S GIVING PROGRAMS Total Donations from Customers

2023 PARTNERSHIP WITH MCDONALD'S McDonald’s is Ronald McDonald House Charities founding and forever partner. Local St. Louis Owner/Operators have supported RMHC St. Louis since our doors opened in 1981. In St. Louis, McDonald’s customers can support RMHC St. Louis by donating loose change, purchasing a Happy Meal, and saying “Yes!” to rounding up their total to the nearest dollar at the counter, kiosk, or drive-thru. In 2023, thanks to St. Louis area McDonald’s customers, RMHC St. Louis led the US in most funds raised through Round-Up for RMHC program.

Round-Up for RMHC $3,180,573 Canister Program $158,096 Penny for a Happy Meal $60,820 Seasonal Fundraisers $43,846 TOTAL $3,443,336 1%

150

5%

20

NUMBER OF STORES IN OUR LOCAL MCDONALD'S CO-OP

2%

70%

LOCAL MCDONALD'S STORES RAISED AN AVERAGE OF $1,000 OR MORE EVERY MONTH IN 2023

OVERALL RUNNING TOTAL OF ROUND-UP FOR RMHC DONATIONS SINCE 2019

92% Round-Up for RMHC Canister Program Penny for a Happy Meal Seasonal Fundraisrs

TOTAL NUMBER OF OWNER/ OPERATORS IN OUR LOCAL CO-OP

3

NUMBER OF OWNER/ OPERATORS WHO HAVE RAISED MORE THAN $1M THROUGH THE ROUNDUP FOR RMHC PROGRAM

$8,782,551

RMHC ST. LOUIS STAFF

LETTER

FROM OUR PRESIDENT & CEO As Bridget stated, 2023 was no different than previous years regarding the growing need for our services. What was also no different was the way our volunteers, donors, board members and friends carried us through another record-breaking year in so many areas.

At the end of the year, our efforts on the Capital Campaign and reaching $34 million to open the House debt-free are close to becoming a reality. We are confident this significant goal will happen.

Once again, the Round-Up for RMHC program through McDonald’s is absolutely incredible. The St. Louis market leads all other markets by a 3-1 ratio in that we generated over $3.1 million dollars in 2023. This is just amazing!

We are so fortunate to have the best Co-Op of owners in St. Louis and all their crews in the stores who execute the program daily, the ones who make it happen.

Our special events all achieved a record-breaking year in 2023. We have spent a great deal of time in 2023 on a “Family Room Awareness Campaign.”

Our Family Rooms have been a great extension of our services to families.

We look forward to another exciting and special year as we move into our new House. Thanks for your awesome friendship and support Always grateful,

Dan Harbaugh Ronald McDonald House Charities of St. Louis President & CEO

DAN HARBAUGH, PRESIDENT & CEO CHERI WUERTZ, VICE PRESIDENT, FINANCE ELIZABETH KAUL, VICE PRESIDENT, DEVELOPMENT ERIC EILER, VICE PRESIDENT, OPERATIONS JUDY SCHULER, OPERATIONS CONSULTANT ALISON KASPAR, DIRECTOR, HUMAN RESOURCES PAT NEWBY, DIRECTOR, ADMINISTRATION JACOB MCGUIRE, DIRECTOR, FACILITIES RYAN CAMPBELL, DIRECTOR, HOUSE OPERATIONS COURTNEY FISCHER, DIRECTOR, FAMILY ROOM PROGRAM MATT BORCHARDT, CHEF MICHELLE BURMANN, SENIOR MANAGER, FINANCE JANE FOERSTEL, FAMILY SERVICES MANAGER DARA MARKUS, DEVELOPMENT MANAGER MCKENNA BUNJAN, VOLUNTEER MANAGER KATIE NIMTZ, MARKETING & COMMUNICATIONS MANAGER TRACEY REYNOLDS, PROJECT MANAGER BOB HEBRANK, EVENT MANAGER SARAH IBA, ASSISTANT FAMILY SERVICES MANAGER PETE TOLPA, ASSISTANT FAMILY SERVICES MANAGER JORDAN LANGLEY, ASSISTANT FAMILY SERVICES MANAGER CIERRA WEST, ASSISTANT FAMILY ROOM MANAGER COURTNEY BRADSHAW, FAMILY ROOM PROGRAM COORDINATOR MEREDITH SIEGFRIED, CORPORATE & FOUNDATION

RELATIONS COORDINATOR

BARB JARVIS, FINANCE COORDINATOR MIYA ANDREWS, MARKETING COORDINATOR HOLLY AHAUS, DATA COORDINATOR CHANDRA PIPER, HR ASSISTANT JAMES PATTERSON, CHEF ASSISTANT TRAVIS BROWN, FAMILY CARE SPECIALIST SUSAN PECK, FAMILY ROOM ASSOCIATE TEDRA MARTIN, FAMILY ROOM ASSOCIATE JOY TATE, HOUSEKEEPER VICKI RUCKMAN, HOUSEKEEPER

WEST COUNTY HOUSE 300 Ronald McDonald House Ln. St. Louis, MO 63141 314-485-0300 Current Location GROVE HOUSE 4321 Chouteau Avenue St. Louis, MO 63110 314-773-1100 Current Location PARK AVENUE HOUSE 3450 Park Ave. St. Louis, MO 63104 Previous Location WEST PINE HOUSE 4381 West Pine Blvd.

St. Louis, MO 63108 Previous Location

St. Louis