2021 Annual Report

Page 1

ANNUAL REPORT

2021 Celebrating 40 Years


The Winckel Family


OUR MISSION To provide a home-away-from-home for families of seriously ill children seeking medical treatment in a St. Louis-area hospital.


LETTER

2021

FROM THE CHAIRPERSON As we embarked on 2021, battered by a once-in-a-century global pandemic and unable to care for as many families, expectations for the year were muted. The 40th Anniversary of the Ronald McDonald House Charities of St. Louis could have passed us by without any notable achievements, and it would have been an acceptable outcome given the environment. But as Dan Harbaugh likes to say, “We are the Ronald McDonald House, baby!” When you read the financial report, you will see that we had another RECORD year in revenue from our core programs at over $6.4 million. Wow! All our fund-raising events returned in person in 2021, timed around pandemic gathering restrictions, and we were able to all come together again. The incredible efforts of our McDonald’s owner-operators in the RoundUp for RMHC program resulted in over $1.7 million in net revenue to the charity. No other co-op in the country has contributed EVEN HALF of this amount to their local chapter. As a result of our events, the Round-Up for RMHC program, and generous donors, we were able to “bank” almost $1.9 million after expenses. Increasing our assets will allow us to take care of even more guest families. Over the course of 2021, we were able to phase in the

core programs we had in place before the pandemic disruption – our Houses re-opened to new families, our in-hospital Family Rooms were back up and running, we operated with a full staff, and our volunteers were able to reengage. We were able to serve 400 families in our three Ronald McDonald Houses and over 2,700 families in our Ronald McDonald Family Rooms (that's 19,000 visitors) in 2021. And if all these efforts weren’t enough, we kicked off a capital campaign in March for the eventual construction of a new 72-bedroom House to service our city hospital partners and their families. This new facility will allow us to more than double our capacity in the city and will feature an immune-suppressed wing, a commercial kitchen, a wellness center, office space to consolidate our staff, and flexible conference space. We have close to $22 million raised of our $30 million goal in pledges and hope to break ground in early fall 2022. Simply remarkable. The successes of 2021 are due to ALL of YOU – our donors, volunteers, staff, board, committee members, owner-operators, and hospital partners. We are SO fortunate for all of you, and I am honored to be a part of our family. With Gratitude,

Jeff Barone Board Chair

BOARD OF DIRECTORS CHAIRPERSON Jeff Barone VICE CHAIRPERSON Bridget Hoy Beardsley TREASURER Karen Baer SECRETARY Beverly Garner Steve Beshore Dr. Mary Michaeleen Cradock Greg Diekemper Cully Eisenbeis Joan Elhoffer Chris Giarla Mark Heffernan Dan Hegger Anthony Irace Alicia Jett Dr. Joseph Kahn Scott Karchunas Sirus Karimi Ryan Kuryla Pete Lilly Steve Malter Michele Muscarella-Harmon Jill Oller Ellyn Rosenblum Nolan Ruiz Keith Schieler Danna Stone Dave Tornetto


CORE PROGRAMS RONALD McDONALD HOUSE® •

Three Houses and eight extended-stay apartments in St. Louis serve as a home-away-from-home for 59 families of seriously ill children each night Provides the comforts of home to more than 400 families per year, including private bedrooms, home-cooked meals, comfortable living areas, a kitchen and laundry facilities Open 24 hours a day, 365 days per year

RONALD McDONALD FAMILY ROOM® •

• •

Three St. Louis-area Ronald McDonald Family Rooms serve as an oasis inside Mercy Children’s Hospital, St. Louis Children’s Hospital, and SSM Health Cardinal Glennon Children’s Hospital Provides comfort and care to over 9,000 families each year Each Family Room is equipped with a kitchen area, complimentary snacks and coffee, showers, laundry facilities, Internet and TV

One of the worst things that can happen to a parent is to learn that their child is sick and needs to be hospitalized. Suddenly, life stops overnight, and the world is full of worry and fear. For many of these families, there is an added stress: distance. Sometimes the best medical care available is hundreds of miles from home - or more. In addition, families face the financial demands of mounting medical bills, job insecurity and a healing journey that can take months or even years. This is why Ronald McDonald Houses and Ronald McDonald Family Rooms exist: to keep families close to their seriously ill children.


2021 IMPACT

RONALD MCDONALD FAMILY ROOM

RONALD MCDONALD HOUSE

MERCY CHILDREN’S HOSPITAL

15,926

860

786

FAMILIES SERVED

TOTAL VISITS

ROOM NIGHTS AVAILABLE ST. LOUIS CHILDREN’S HOSPITAL

12,317 ROOM NIGHTS OCCUPIED

400

77% OCCUPANCY RATE

26 DAYS AVERAGE LENGTH OF STAY

FAMILIES RECEIVED LOW- OR NO-COST HOUSING

79%

45%

OF FAMILIES SERVED WERE FROM MISSOURI OR ILLINOIS

OF FAMILIES HAD INFANTS IN A NEONATAL INTENSIVE CARE UNIT

COLLECTIVELY RMHC FAMILIES SAVED

$2.8M BY USING OUR SERVICES

6,932

5,445

FAMILIES SERVED

TOTAL VISITS

SSM HEALTH CARDINAL GLENNON CHILDREN’S HOSPITAL

801

743

FAMILIES SERVED

TOTAL VISITS

9,000 TOTAL VISITORS TO THE FOUR ST. LOUIS-AREA RONALD MCDONALD FAMILY ROOMS


First Family Room relocates

1981 1989 2003 2007

Mercy Children’s Hospital

Second Family Room Renovations

Third Family Room opens

SSM Health Cardinal Glennon Children’s Hospital

Third St. Louis Ronald McDonald House (and 300th in the world) opens

On the campus of Mercy Hospital • 59 bedrooms

2021

St. Louis Children’s Hospital

First Ronald McDonald Family Room opens

Mercy Children's Hospital

2010

Thank you for forty years.

St. Louis Children’s Hospital

2010

It is because of you that we’ve come this far.

Adjacent to West Pine House • 39 bedrooms

Second Family Room opens

Second House opens in St. Louis

Park Avenue • 31 bedrooms

2018

Although change is on the horizon, one thing about RMHC will never change, our commitment to the families we serve.

Long-term apartment building opens

2008

The heart and soul of our charity, our volunteers, have given their time and talent to further our mission, saving the charity more money than we could calculate.

Property to the West is purchased • 20 bedrooms

2005

Throughout our history, our core programs have offered families approximately 450,000 nights to stay in St. Louis. On-site facilities have supported 150,000 loads of laundry and served countless cups of coffee. We’ve hosted 64 golf tournaments and celebrated 17 years of Tab Top collectors.

Second House Expansion

First House Expansion

An expansion takes place to accommodate more families • 14 bedrooms

1996

Our doors opened to the Saint Louis community in 1981. Since that time, thousands of families have walked through those doors finding a home-away-from-home.

West Pine Boulevard • 8 bedrooms

1984

40 YEARS IN SAINT LOUIS

First Ronald McDonald House opens in St. Louis

Third Family Room Renovations

SSM Health Cardinal Glennon Children’s Hospital


2021 FINANCIAL REPORT Support and Revenue Special Events and Miscellaneous Promotions Annual Giving Planned Giving McDonald’s In-Store Lodging Miscellaneous Income In-Kind Donations TOTAL

$746,662 $2,843,895 $74,965 $1,784,302 $112,889 $521,103 $413,488 $6,497,304*

Expenses Programs General and Administrative Fundraising TOTAL

Net Assets

$3,404,562 $642,034 $1,063,994 $5,110,590**

**The information reported in this pie chart does not include any “other income or expense” items which RMHC of St. Louis reports below the net operating income line of the financial statements. Such items include dividends and unrealized losses on investments, interest expense and depreciation expense.

*The information reported in this pie chart does not include any of the revenue for the capital campaign or “investment income” revenue, including unreal gain/loss, which RMHC of St. Louis reports below the net operating income line of the financial statements.

6% 8%

2%

Net Assets Available for General Use Net Investment in Property and Equipment Board Designated for Endowment Permanently Restricted Net Assets Temporarily Restricted Net Assets TOTAL

$3,004,106 $10,649,513 $5,647,245 $617,739 $7,259,164 $27,177,767

11%

11%

21% 27%

13% 28%

44%

66%

2%

39%

21%

1% Special Events/ Miscellaneous Promotions

Lodging

Annual Giving

Miscellaneous Income

Planned Giving

In-Kind Donations

McDonald’s In-Store

Programs General and Administrative

Fundraising

Net Assets Available for General Use

Permanently Restricted Net Assets

Net Investment in Property and Equipment

Temporarily Restricted Net Assets

Board Designated for Endowment


9,034

The Dinner Divas

2021 VOLUNTEER HIGHLIGHTS

$257,836 TOTAL VALUE OF HOURS WORKED

562 MEALS WERE PROVIDED BY OUR MEALS FROM THE HEART PROGRAM VOLUNTEERS

900

The Home Loan Experts

Blake's Wish List Drive

HOURS OF RECORDED WORK*

*Hours reflect House, Family Room, Committee and Special Event Volunteer hours, and do not include the numerous hours spent by our dedicated Meals from the Heart Program or Service Group volunteers.

Seeger Toyota

ACTIVE VOLUNTEERS


LETTER FROM THE PRESIDENT We have now survived two years of our world being turned upside-down. But we are the Ronald McDonald House, and as is usually the case, the Ronald McDonald House Charities of St. Louis not only survived, but we thrived! Things continue to return to some form of “normal” here; volunteers returning to work at the Houses and Family Rooms, events taking place inperson, and dinner groups being allowed to come into the Houses to prepare meals once again for the families. The biggest return for us was the relaunching of our Capital Campaign to build a new Ronald McDonald House for the families of St. Louis Children’s Hospital and SSM Health Cardinal Glennon Children's Hospital. We received almost $22 million in this effort. As we continue to solicit donors, businesses, and Friends of the House, we are optimistic that we will be breaking ground in 2022 on a new 72-bedroom House. The new House, pictured on the right, will allow us to add capacity to address our daily waiting list and accommodate even more families. 2021 brought us a record-setting year as it regarding Round-Up at local McDonald’s in St. Louis. The St. Louis market more than doubled the next closest Co-op in the US, generating over $2 million for Ronald McDonald House Charities, again showing that St. Louisans are incredibly generous. We hope we can continue to build on the success of 2021 as we move forward. All the Best,

Dan Harbaugh, President Ronald McDonald House Charities of St. Louis

RMHC ST. LOUIS STAFF DAN HARBAUGH, PRESIDENT JASON HUFF, VICE PRESIDENT, DEVELOPMENT JUDY SCHULER, VICE PRESIDENT, OPERATIONS CHERI WUERTZ, VICE PRESIDENT, FINANCE ALISON KASPAR, DIRECTOR, HUMAN RESOURCES PAT NEWBY, DIRECTOR, ADMINISTRATION RICH RODGERS, DIRECTOR, FACILITIES VERONICA BIVER, SENIOR MANAGER, FAMILY SERVICES MICHELLE BURMANN, SENIOR MANAGER, FINANCE MCKENNA BUNJAN, VOLUNTEER MANAGER KELSEY CRIPE, FAMILY SERVICES MANAGER, WEST PINE COURTNEY FISCHER, MANAGER, FAMILY ROOM PROGRAM KATIE LAYMAN, MARKETING & COMMUNICATIONS MANAGER DARA MARKUS, ANNUAL AND COMMUNITY GIVING MANAGER ABBY MAUER, EVENT MANAGER JACOB MCGUIRE, FAMILY SERVICES MANAGER, WEST COUNTY EMILY TETRAULT, DATA MANAGER RENEISHA BROWN, ASSISTANT FAMILY SERVICES MANAGER CLARE BURKE, ASSISTANT FAMILY SERVICES MANAGER MAKAYLA JOHNSON, ASSISTANT FAMILY ROOM MANAGER JORDAN LANGLEY, ASSISTANT FAMILY SERVICES MANAGER COURTNEY BRADSHAW, FAMILY ROOM PROGRAM COORDINATOR BARB JARVIS, FINANCE COORDINATOR LARRY PRY, DATA COORDINATOR TRACEY REYNOLDS, PROJECT COORDINATOR MEREDITH SIEGFRIED, CORPORATE AND FOUNDATION RELATIONS COORDINATOR EMILY KOHLBERG, HUMAN RESOURCES ASSISTANT GRETA THOMPSON, DEVELOPMENT ASSISTANT ANGELA BIESER, FAMILY CARE SPECIALIST SARA IBA, FAMILY CARE SPECIALIST DELRA JOHNSON, FAMILY ROOM ASSOCIATE ANNA OLIVER, FAMILY ROOM ASSOCIATE APRIL CUSAMANO, HOUSEKEEPER, WEST COUNTY ANTOINETTE MCGEE, HOUSEKEEPER, PARK AVENUE JOY TATE, HOUSEKEEPER, WEST PINE VICKI RUCKMAN, HOUSEKEEPER, WEST PINE


Our Vision The Let's Make Room Capital Campaign has raised close to $22 million of $30 million for the New Ronald McDonald House in St. Louis. The public phase of the campaign will begin fall of 2022.


1981 – 2021 St. Louis

WEST PINE HOUSE | 314-531-6601 4381 West Pine Blvd. St. Louis, MO 63108 PARK AVENUE HOUSE | 314-773-1100 3450 Park Ave. St. Louis, MO 63104 WEST COUNTY HOUSE | 314-485-0300 300 Ronald McDonald House Ln. St. Louis, MO 63141

www.rmhcstl.com


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