Licensing (continued)
Q. My computer does not have a USB port. I received a USB hardware key in the ValveLink software package but I am unable to use the hardware key. How do I activate the license? A. You can obtain a software license key to activate the license of your ValveLink software. Please refer to the page 7-4 for information on obtaining a software license key. Q. The License Wizard displayed CrypKey error message (CrypKey error −100, −102, or −103). What can I do to fix this error? A. There are a number of causes for CrypKey errors during the activation of license. Consult the Readme.txt file on the installation CD. For more information, contact ValveLink software Technical Support. Refer to the Foundation support package that accompanied your ValveLink software for the telephone number.
Installing
Q. Why does my PC operate so slowly when I run ValveLink software? A. To operate efficiently, ValveLink software requires an IBM-compatible personal computer or notebook computer equipped with a 800 MHz, or faster, Pentium -class processor running Windows 2000, Windows XP, Windows Server 2003, or Windows Vista operating system. Consult page 2-4 for more information. Q. How can I make sure that my National Instruments FOUNDATION fieldbus software is installed correctly and is working properly? A. On successful startup, the NI-FBUS Communications Manager displays a message saying that the process started up successfully, and the title bar of the nifb window changes to NIFB (running). The “blue box” appears on the Windows task bar at the bottom of the screen. Q. When I start up my NI Driver in Windows 2000, it doesn’t recognize that I installed the necessary software. A. You need to install the NI Driver software before you install the PCMCIA-FBUS card, or ValveLink software. After installing the driver software, shutdown your PC, and then put in the PCMCIA card, before turning it back on. After these are both installed properly, then you can install ValveLink software. Consult Section 10. Q. I followed the installation procedures, but my ValveLink software won’t talk fieldbus. A. Check the “blue box”. Does it connect by itself? If No, work on setting up NI. Check for the correct DD. Check for the correct IRQ. If Yes, check for power on the bus. Check for a working digital valve controller (try a different one). Check wires for continuity. Q. What are ValveLink software’s requirements for communication ports? A. You need at least one open serial communication port for use by ValveLink Software if you will be using a modem or a multiplexer. With one RS232-to-RS485 converter and one serial port on the PC, VL2031 software can communicate with up to 1024 DVC5000, DVC6000, and DVC6200 instruments via a multiplexer. Each additional serial port and converter permits communicating with an additional 1024 instruments.
ValveLink Software
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