HR HOTLINE- CALL RJ BLANCHARD BENEFIT SERVICES FOR DETAILS 504-533-4831

R.J. BLANCHARD BENEFIT SERVICES, LLC 1700 Central Blvd.

Harvey LA 70058 504-533-4831 x1 https://www.rjblanchardbenefits.co m/

What is the HR Hotline?

The HR Hotline is a service staffed by HR professionals, available by phone or email, to answer your HR-related questions. As a valued client, you will have access to personalized, professional HR consultation and expertise every month.

What can you ask about?

• • • • • •

Employee benefits Leaves of absence Federal compliance State employment law Wage and hour issues Discipline and terminations

• • • • •

Recruiting and hiring Employee relations Workers’ compensation Investigations Performance management

R.J. BLANCHARD BENEFIT SERVICES, LLC is happy to provide this HR Hotline service to you. In addition to answering your pressing HR questions, the HR professionals will refer you to relevant content to help you execute on their expertise.

© 2014-2017 Zywave, Inc. All rights reserved.

HR Hotline is a service staffed by certified HR professionals, available by phone or email, to answer your pressing HR-related questions. In addition, our HR Consultants will refer you to relevant content to help you execute on their expertise.

Q: What are the credentials of the HR Consultants at HR Hotline?

A: Our HR Consultants are accomplished human resources professionals with specialized education in business and human resources and experience in a wide variety of HR positions. On average, our HR Consultants have over 20 years of experience in HR. Their education includes degrees and advanced degrees in Business Administration, Professional Communication, and Human Resource Development and Management. Their professional certifications include PHR, SPHR, SHRM-CP, SHRM-SCP and Certified Employee Benefits Specialist (CEBS).

Q: What types of questions can HR Hotline answer?

A: HR Hotline can address HR-related questions in the following areas: benefits, leaves of absence, federal compliance, state employment law, wage & hour, discipline & terminations, recruiting & hiring, employee relations, basic investigations and performance management. Certain items are excluded from the scope of services provided by HR Hotline, including legal or tax advice. A full list of current exclusions is available upon request.

Q: Does HR Hotline provide legal advice?

A: No. The HR Consultants are not attorneys and as such are not able to provide legal advice. We can

provide information about compliance requirements and best practices, but employers must consult with their own attorneys when they need legal advice. HR Hotline can provide assistance in determining when a particular situation may need to be reviewed with an attorney.

Q: What are the hours of operation for HR Hotline?

A: HR Consultants are available to take calls by phone from 8:00 a.m. to 5:00 p.m. Central Time. Questions can be submitted by email or through Client Cloud Portal or MyWave Elements at any time.

Q: If I submit an HR Hotline question online or by email, or if the team has to do research and get back to me, what’s the turnaround time?

A: The standard response time for HR Hotline is the end of the next business day after the question is received.

However, the timing can be affected by different factors, such as high case volume for the HR Hotline overall, or the complexity and number of the question(s) submitted.

Q: If I call HR Hotline, do I get a follow-up response in writing?

A: Generally, HR Hotline sends an email response.

However, often it is clear from the context of the call that a follow-up email is not necessary.

© 2019, 2022 Zywave, Inc. All rights reserved.

Your One-stop Resource RJ Blanchard Benefits 504-533-4831 x1001 https://www.rjblanchardbenefits.agency 1700 Central Blvd.

Harvey, LA 70058

CLIENT PORTAL PORTA L

Stay up to date on the latest legislative updates and hot topics.

The content news feed on your home page is your go-to for all the latest resources related to your industry and business. Receive emails announcing new content tailored to your industry, state and preferences, as often as you like.

Quickly and easily find the resources you need when you need them.

With thousands of easily searchable materials, Client Portal is your one-stop resource on topics including compliance, safety, risk management, health care reform, wellness, HR, policies and forms, employee newsletters and much more.

Get the HR answers you need.

Use the HR Hotline to ask questions by phone or email and receive personalized answers from HR professionals.

Access resources on the go.

Whether in a meeting, on the job site or on the go, access all the resources you need using your tablet or mobile device to streamline your everyday activities.

© 2022 Zywave, Inc. All rights reserved.