Speaking with local employers to line up job opportunities for Riverbend clients who would like to get back in the workforce.
Ensuring residents in Riverbend’s care have a safe and pleasant place to live by working with local contractors to upgrade and improve residential buildings.
Partnering with law enforcement for on the ground emergency situations.
Collaborating with local school leaders to address mental health needs in public schools.
Meeting with legislators to explain Riverbend’s position or perspective on an issue of community interest.
Those are just a few examples of the wide community footprint Riverbend has as a large health care provider and major employer in our region. For 60 years, Riverbend’s commitment to quality mental health care meant tens of thousands of folks in our community – our neighbors, colleagues, friends, family members – who sought treatment were able to get better through positive mental health journeys.
Along the way, community partners have understood the need for the essential services Riverbend provides to our community, especially with folks who have little resources to seek help. Individual health impacts community health; it is to all our benefit that our mental health care system is robust and able to treat people in the early stages before mental health crises evolve.
From annual contributions from mom-and-pop local
businesses to major grant funding, to sponsorships, food and clothing donations, or the generosity of individual donors – every mode of support for our mission is welcome. I spent many years as a corporate executive at a major employer. Through my work, I witnessed many times the interplay between corporate support and community impact. As our healthcare system goes through market changes both in New Hampshire and nationally, the need for local support will continue.
Please remember Riverbend and the essential work we do every day. For 60 years, our staff has served the community and provided excellent care, and we aspire to do that for many years to come.
Frank Boucher
Chair, Riverbend Board of Directors
Frank Boucher, Board Chair, Riverbend Community Mental Health
A FOREWORD FROM LISA K. MADDEN
Greetings!
I am pleased to share with you our latest impact report, highlighting Riverbend’s achievements and activities for fiscal years 2023 and 2024. I am grateful for the efforts of so many of our staff, clients, stakeholders, and partners whose commitment to our organization is represented through the stories and photos found on the pages of this report.
The last two years have been a challenging time for the mental health system in our state. Funding the system of care, ensuring we have the staff to meet the needs of those seeking services, and the constant commitment to provide staff with the ongoing training they need to best serve clients are longstanding areas that we will continue to work to improve upon both today and in the future. Like many other health care organizations, we find ourselves adjusting to a post-pandemic reality and changing conditions in the marketplace. We remain
committed to providing the best care we can while managing our financial stability and building for the future.
In 2023, Riverbend celebrated 60 years of providing hope and healing for people in central New Hampshire. For 60 years, we have changed lives for the better, by providing the needed services, treatments and programs that put people on a path to healing.
This milestone is a reminder of the incredible accomplishments of our staff and how our teams remain steadfast in their commitment to our mission. We pride ourselves on being a learning institution, where everyone from seasoned veterans to newcomers to the mental health field can learn, grow, and collaborate. We treat those in our care and our services with dignity and respect, and always with the belief that treatment does work for so many of our family members, friends, and neighbors who seek help. With every mental health treatment or clinical case, and through our community engagement footprint, we seek to end the stigma around mental health and substance use disorders and reiterate how self-care and positive mental health are universal.
Partnerships and collaborations are vital to our success. As an organization, Riverbend serves on
the Mission Zero Steering Committee and Care Traffic Control subcommittee – efforts to bring together the entire mental health system in our state to ensure those in crisis or facing mental health challenges have access to the care they need, helping to eliminate the boarding challenges faced by hospital emergency departments.
Riverbend recognizes that a significant part of this challenge is related to being able to discharge people from New Hampshire Hospital to safe, supported housing or community residences. Riverbend’s commitment to this extends to our own property portfolio. In February 2024, we moved our administrative offices and senior leadership team to downtown Concord at 29 School Street, steps from the State House and closer to community partners. Our former property at 278 Pleasant Street in Concord is the site of a new residential facility offering housing and onsite care for adults with Severe Persistent Mental Illness (SPMI). When we made the strategic decision to vacate this location for our downtown office space, it was never a question that we would seek to maximize the 278 property to help meet the needs of adults with mental health challenges and physical limitations and do our part to help serve a critical community need for housing.
We know fostering better mental health in our community requires a multi-pronged approach. We are working with the Commissioner of Corrections to address the needs of those who are mentally ill and under the
care of our justice system, to help reduce recidivism in the jail and prison system. We also advocate constantly for our patients living with mental illness and/or addiction through supporting fair, logical and dignified legislation.
Mental health touches every corner of our community, and requires this level of cooperation, understanding and teamwork. First and foremost, I want to thank our staff at Riverbend for their tremendous dedication to service. Riverbend’s success is only possible because of remarkable professionals. I also want to thank our generous donors, sponsors, and community partners. I am so grateful for the support we have received these past two years, and over the 60-year history of our service to the community. Here’s to our next days – and decades – together.
Enjoy,
Lisa K. Madden President & CEO, Riverbend
Lisa K. Madden, President & CEO, Riverbend Community Mental Health
HOME IS WHERE THE HELP IS
BY PATRICIA MCLAUGHLIN
Feeling safe, having a warm meal, and having help and support nearby. Food, clothing, and shelter are basic human needs, but in a challenging housing market and with other social or personal obstacles also inherent, having access to these fundamental needs is not always available or accessible for vulnerable members of our community with mental health challenges. Substance usage can also increase if people do not have a safe and stable housing situation.
Riverbend’s Residential Services program helps to address the need for housing for 50 people each year. Three 19th century properties in Greater Concord – Mill House, Twitchell House and a third property on Fayette Street – are home to individuals with varied mental health challenges, needing distinct levels of care. Some residents have not been successful in more independent living settings. Other residents have severe and persistent mental illnesses – which affect their ability to live safely. Then, there are those residents who are ready to live semi-independently.
“We provide a safe, nurturing friendly environment with the appropriate levels of therapeutic intervention for each
individual situation,” said Tracy Moran Byers, Director of Residential Services at Riverbend. “Staff in residential services assist residents with anything that their symptoms are getting in the way of, such as managing food intake, medication monitoring, or accessing the wider community. Our staff also provide help for residents in managing the activities of daily living, such as dressing, staying clean, eating, chores, maintaining a safe situation and picking up after themselves.”
A fundamental philosophy of Riverbend’s residential program is to meet patients ‘where they are.’ For clients who are more independent, staff may help teach everyday living skills, like managing bills or budgeting, or how to produce nutritious meal plans and cook a meal. For others who have different needs and may not be independent, staff efforts may be more directed at being able to elicit what people need – especially when they may not know themselves or be able to articulate it.
“We try to provide residents with the level of structure and support so that they can feel their best,” said Byers. “None of our residential programs are short term housing; they are long term always with the goal of being the most successful setting with the individual.”
Staff who work in residential housing bring a deep desire to help people. A typical business day for staff may mean taking clients to and from appointments, making sure they know how to use the bus or figuring out bus schedules, providing transport, or helping people with walkers or other mobility aids get around.
“The staff who work in the residential programs have to assist people with sometimes difficult situations like hygiene; they have to have a basic understanding of symptoms; and they absolutely have to be nonjudgmental,” said Byers. “Importantly, staff also need to have a variety of coping mechanisms themselves, so they can support people and help clients develop their own coping mechanisms.
Understanding how illness affects the people that we serve is core to being successful and compassionate in the residential setting.”
Staff can administer medications - a rigorous education process that requires eight hours’ training. In addition, as part of their healing journeys, all residents are part of
Riverbend’s Community Support Program. There, they receive psychiatric services like therapy, case management or ancillary services such as the InShape exercise program or Supported Employment, which helps secure jobs with employers in the community.
Teaching practical living skills and fostering socialization are important principles of Riverbend’s residential programs. “We want houses to feel like a community, so that residents can feel like it’s their home,” said Byers, stressing that participation is at residents’ comfort level. At all properties, staff encourage residents to plan activities or participate in gatherings – holiday meals, movie nights, arts and crafts projects, or hallway bowling. Activities have included watching the Super Bowl together. They’ve also decorated face masks and ate feijoda – a beef stew that is the national dish of Brazil – all as a way to celebrate Carnival, a Brazilian holiday.
Byers is an 18-year Riverbend employee; she’s spent time working as a case manager, team leader, assistant director, and as part of the quality assurance team. She says her time in Residential Services has been the most rewarding.
“You gain so much and develop so many relationships that are lasting doing this work. You are with someone for eight hours a day and you see them at their best and worse – but you’re there with them the whole time,” she explains. “It takes a while for people to feel comfortable when they haven’t felt comfortable or secure in their living situation for a long time. But every single human being deserves a safe place to lay their head down at night. Not everybody has that and that’s my reason and my passion for coming into work every day.”
WANT TO
HELP?
Riverbend’s Residential Services program accepts donations of clothing or furniture, or general funding through a donation to Riverbend. Contact our Community Affairs office at development@riverbendcmhc.org for information.
60 years serving the communities of
HEALING HEARTHS
BY BRENDA AZIZ
There is something about a fresh coat of paint. It breathes new life into a room - brightening one’s day and eliciting feelings of new beginnings. In recent years, Riverbend embarked on a series of significant renovation projects for three of its residential facilities: Mill, Fayette, and Twitchell Houses. Enhancing the living spaces of our clients not only improves their physical environments but also promotes their overall well-being.
Significant updates to the three historic properties helped ensure the sustainability and energy efficiency of these homes, which serve as havens for individuals living with mental illness. Additionally, HVAC investments, new thermostats and insulation in several of our commercial properties are helping bolster energy efficiency throughout Riverbend’s property portfolio.
Each home underwent a thoughtful transformation, blending historical charm with contemporary comfort to provide a nurturing environment for our residents. These updates not only enhance the quality of life for the individuals living there, but also help set the stage for continued growth and success. The renovations were made possible through a series of Community Development Block Grants (through the town of Boscawen and the city of Concord). Funds were also received through utility incentives for energy saving renovations, bringing the total investment of these upgrades to $1.2 million.
Below is a synopsis of the home renovations:
• Twitchell House, built in 1920, was originally part of the growing New Hampshire Hospital campus. At the time it was designed to offer “more patient freedom in a homelike setting.” Today, Twitchell House is a 15-bed residential treatment program for adults living with a severe and persistent mental illness and needing 24-hour care. For its renovations, original sash windows consisting of pulleys and weights were replaced with windows designed to better retain heat and reduce drafts. Riverbend worked closely with the Concord Historical Society to replace these windows in a manner that honored the history of the home. The installation of central air was a refreshing addition, providing consistent cooling and comfort throughout the home. These functional improvements were complemented with new window trim and paint, painted doors, wall repairs, and new flooring and painted walls in all client rooms.
• The Fayette Street home, situated in the heart of beautiful downtown Concord, provides safe and stable housing for nine individuals who exhibit increased risk of homelessness. The home, built in 1880, received three kitchen remodels which included new paint, flooring, cabinets, counters, and appliances. All client rooms were painted, and flooring was installed, extending throughout shared areas. A storm door was replaced, and windows were replaced on the second-floor porch and the back of the building. A handicap-accessible bathroom renovation featured new tile, a custom shower unit, and moisture resistant drywall. In addition, three heat pumps and a water heater were replaced.
• For several decades, Mill House in Boscawen was part of McKerley’s Nursing Home. When McKerley’s closed its doors in the early 1990s, Riverbend bought the late 19th-century property to help meet the growing need for supported, community-based housing. Today, Mill House offers 19 one bedroom and studio apartments for low-income individuals
who need modest levels of support. The primary goal is to promote recovery at the highest level of independent living. For the renovation project, Mill House apartment units were repainted and received new counters, kitchen appliances, toilet accessories, and shower doors. Flooring was installed throughout the apartments and shared areas. Windows and their insulation and trim were replaced. All lighting was updated with LED, and the attic was insulated for enhanced energy efficiency. A generous grant from The Cogswell Benevolent Trust supported the purchase of new furniture, making for a fresher, more modern home environment for our residents.
Riverbend is incredibly grateful for the philanthropic support provided to help with our renovations projects. By investing in our clients and their environments, we are building a future where hope, healing, and new beginnings are all within reach for everyone who walks through our doors.
A resident, previously homeless and living in her vehicle shared:
“I really like it here. I never realized I would be able to live in some place so nice.”
Riverbend is proud to be a source of stability and support for citizens in our community. These renovations are not just about buildings, but also the individuals whose lives are transformed within them. Another resident commented:
“I enjoy having people over now. I’m proud of how my apartment looks and am happy to share my space with my friends now.”
Riverbend remains dedicated to investing in its greatest asset: its people.
DR. PERCY BALLANTINE, EXPERT ON ELECTROCONVULSIVE THERAPY
BY PATRICIA MCLAUGHLIN
Eight seconds. For many people suffering from severe mental health disorders – that can be all it takes to ‘reset’ the brain and start them on pathways to healing and better lives.
Electroconvulsive therapy, or ECT, is a medical procedure where a machine sends an electrical current through the brain with the goal of relieving some mental health problems, such as depression.
“Think of it as a defibrillator for the brain,” said Dr. Percy “Pete” Ballantine, a psychiatrist who performs hundreds of the non-surgical procedures each year at Concord Hospital. “It resets the brain, clearing out the negative and offering hope for the positive.”
Ballantine says in the United States, the procedure is more common than appendix removals, with a million ECT treat-
ments performed each year. The entire onsite process –preparation, the procedure and recovery – takes less than three hours.
“Within that period, the actual procedure only takes about five minutes, with the patient under anesthesia the entire time,” Ballantine explained. “The stimulation itself lasts up to eight seconds. We then disconnect the muscles from the brain for three minutes, and patients will get a seizure that lasts about a minute.” Ballantine said patients then wake up, and after a short period of recovery, are allowed to leave.
Dr. Ballantine estimates that 80 percent of the ECT patients he sees do get better, with suicidal thoughts and depression abating. The treatment is also beneficial for managing the symptoms of certain diseases (persistent, uncontrolled seizures, and Parkinson’s, for example), and as a therapeutic
option for patients who are not responding effectively to medication or therapy, or for pregnant women who want to lessen their fetus’ exposure to medication.
“The most severe psychiatric patients in the state are here, from the state hospital, from the state prison. They are here and being treated by Riverbend,” he said. “I’ve seen ECT change their lives for the better and help them pursue more active lives.” He notes patients need to have the procedure more than once for it to be effective, with some requiring maintenance for years.
“ECT gets people better, and it can prevent them from having a recurrence of depression or another severe mental episode,” he noted. “In addition, ECT does not have some of the unwanted effects that anti-depressant medications can have on a patient, including suicidal thoughts.”
Ballantine’s passion for the treatment threads through a career that has taken him around the world as an authority on the subject. He began his medical career by training in general surgery at Yale, then spent 30 years as a professor of neurosurgery and psychiatry at Dartmouth. At the Brattleboro Retreat in southern Vermont, he served as an attending psychiatrist and worked as an emergency room physician in Colebrook and Keene.
“I came to Concord to help with ECT and TMS (transcranial magnetic stimulation), as Concord Hospital and Riverbend had the first TMS machine in the country to be used in a therapeutic setting,” he recalled. [TMS is another form of brain stimulation; it uses electro-magnetic stimulation to treat several psychiatric disorders, such as depression].
Convulsive therapy is not new, said Ballantine. “Historically, CT in some form goes back to ancient times; it is the ‘electro’ part of the therapy that is new – dating from 1938,” he explained.
Such is his interest in brain stimulation and its history that Ballantine traveled to far southern Australia (Tasmania) to see the first TMS machine in the Southern Hemisphere; toured Denmark, Finland, Israel and Wales to see where the machines are manufactured, and shared his expertise visiting colleagues in Chile, China, Japan and Russia.
Paul Brown, Riverbend’s chief medical officer, maintains Ballantine’s mastery of the treatment is invaluable for both patients and for others who learn from him.
“It’s obvious just walking the hospital halls how much Dr. Ballantine is appreciated by staff and colleagues,” he said. “The time he takes working with medical and nursing students, faculty from the state hospital, or visiting local universities – it is the kind of mentorship and knowledgesharing that fosters understanding and trains the next generation of folks in the field. Thousands of patients have benefited from his ECT treatments and have had their lives changed. We are grateful to have him collaborating with us daily.”
Ballantine and his wider electroconvulsive therapy team, including ECT program manager Kara Villeneuve, anesthesiologists, IV attendants, nurses and transport staff, received a Grateful Heart award in 2023. Grateful Heart is a Concord Hospital Trust program that recognizes a caregiver or group of caregivers for “exceptional medical services and personal caring.”
At 79, with decades in medicine, a daily gym habit, and still working full time, Ballantine continues to find wonder in what he does. He also credits his wife of 55 years, Sara, for giving him the support to follow his interests.
“Helping patients get better, keeping up with new treatments and studies, talking to people and sharing stories about ECT – it’s so cool,” he said. “It’s nice to be able to help. What’s not to love?”
An ECT machine at Concord Hospital
EMPLOYMENT JOURNEYS
BY PATRICIA MCLAUGHLIN
Ringing up purchases as a cashier at a local retail store. Preparing a favorite coffee drink for a regular customer. Working on a production line at a manufacturing facility. Thanks to Riverbend’s Supported Employment program, these are some of the ways Riverbend clients serve their community while making essential progress in their healing journeys.
Supported employment is an evidence-based practice that has been used in many states across the nation and throughout the world since the 80s. The practice is
aimed at helping mental health clients be employed in the community or pursue education, as a way to help in their recovery, provide positive interactions and gain valuable skills.
“At any moment in time, we have between 100 and 120 folks that Riverbend is supporting in their employment endeavors,” said James Quinn, Riverbend’s Individual Placement & Support, Supported Employment coordinator. “Those placements can range from well-known chains like
Loews and Dunkin’ to mom-and-pop businesses that want to help their community.”
Supported employment as a practice follows eight principles, ranging from a zero-exclusion policy (allowing anyone regardless of diagnosis, work or legal history, etc.) to participate, to the importance of integrating with a treatment team, to the commitment to provide benefit counseling and planning to participants.
“Adhering to these principles and studying tracking data over the years has allowed Supported employment to really evolve as an evidence-based practice,” said Quinn. “It’s been compared with other models of helping people find employment, but this has been found to be the most productive, beneficial way for people to gain employment or further their education.”
At Riverbend, a small team of five trained employment specialists work with both clients and local businesses to create opportunities and ensure successful ‘matches’ that benefit both client and business. Case managers who work with clients and help manage their treatment plans are typically how clients are identified and referred for enrollment in the Supported Employment program. From that point, Quinn and his team provide highly personal, comprehensive services to help clients go through the process and – ultimately – succeed in their jobs.
“Once we get a referral, someone on my team will call the client or agree to meet with them in person – typically at a client’s home, the library or a coffee shop,” said Quinn. “During those conversations, we collect information about the person and learn what their hopes and dreams are -- whether it’s returning to work, going to school, or what their career path has been to this point. We collect good data to get a good picture of how best to proceed.”
The State of New Hampshire then requires that a “Vocational Profile” be prepared for each client. From there, Quinn and his team provide practical help to
clients on such skills as crafting and producing resumes, working on a computer, how to conduct a job or school search, or interview preparation.
“The cycle of support extends all the way from the onboarding process - where we might help clients with the paperwork around their benefits at a new employer - to their first day on the job, where we might educate a client on how to punch in, who they report to, appropriate clothing for the job and even reminding them about bringing their lunch,” said Quinn.
One issue that may come up for clients is their own reluctance to disclose their mental health challenges to employers. But Quinn says the stigma around sharing that information is fading and changing for the better.
“We encourage people to disclose what they’re going through so employers know what their potential struggles may be,” said Quinn. “Disclosure potentially helps the relationship between employee and employer be more successful, but we train clients on how to talk to an employer in advance. I have found that if someone discloses their status, it tends to go better overall.”
Access to reliable transportation is also a key marker of success. In a largely rural state like New Hampshire, public transportation may be limited in some areas, excluding people from access to employment opportunities. Personal relationships and support also play a part in client success.
“We try to engage family members to help, as it always goes better for clients who have the support of family or friends,” Quinn said. “Having clients stay engaged with their clinical staff and continuing their treatment plans where needed are also important factors in people’s journeys.”
The program is not structured or able to provide indefinite or long-lasting support once a client has secured employment, but Supported Employment staff try to help as long as they can to ensure a successful transition.
“We’ve had people who have gone through our Supported Employment program who have worked in the community for ten years or more,” reflects Quinn. “If they have a new situation arise – say a new supervisor –they can call us, and we try to provide advice or help.”
Forming long-lasting, trusted relationships with community businesses is essential as well. “We meet with employers to understand their needs and challenges and assess whether our candidates have the skills or capacity to make a difference,” he said. “We see ourselves as the mediator between both parties – to really try and make it work.” The scope of employers range from manufacturing, service industries and retail, to healthcare and transportation, with a wide variety of positions and pay ranges.
“When employers reach back out to us, it’s a sign that they understand the value of this program,” he said. “Good employers are always thankful when we provide them with a good candidate.”
Quinn, who has been at Riverbend for 12 years, first got the call to help people shortly after graduating from Plymouth State University, when he began working at a group home for young teens and saw how their lives improved once they started working. Jobs relating to developmental disabilities and mental health with other social service organizations eventually led him to his present role.
“My entire career I’ve seen how going to work has impacted people for the better. It makes me happy to
see how helping someone get a job, grow and have more confidence and more money to be able to do things changes their life for the better,” he said. “And people are thankful for the support you provide to them on that pathway.”
Indeed, Quinn says the success rate for Riverbend’s Supportive Employment program is around 55 to 60 percent of clients either gaining employment or enrolling in educational programs. Conversely, he said success rates for people with mental health challenges trying to do it on their own are much lower, at 20 to 25 percent.
“For me and my staff it’s a very emotional thing to do this for folks – it’s why we come to work every day. Seeing how people’s self-esteem skyrockets once they get a job, and how they start to make friends at work or discover a passion,” said Quinn. “Watching people take baby steps, seeing the things they overcome to gain confidence and self-esteem, it really illustrates how motivation plays a huge role. If people really want it, they can make it happen. And that motivates them in all aspects of their lives once they get a job.”
Local businesses interested in helping Riverbend clients with employment can reach out to our Supported Employment program: jquinn@riverbendcmhc.org, 603-226-7505, ext. 5172
As
part
of Mental Health Awareness Month activities in May 2024
, more than 100 people attended Riverbend’s film screening of The Paradise Paradox at Red River Theatres in downtown Concord. The documentary film – screened for the first time in New Hampshire – chronicles the community mental health challenges and high rates of suicide facing many of America’s mountain resort towns, while taking a closer look at how mental health providers, outdoor recreation professionals, and law enforcement are working together to create innovative solutions. Olympic gold medalist – and New Hampshire native – Bode Miller is an executive producer of the film.
A community conversation followed - with clinical and real-life perspectives and stories from Northern Human Services, professional skier Caite Zeliff and ski patrol leaders from Ragged Mountain Resort and Pats Peak Ski Area. Riverbend’s VP of Clinical Operations Sarah Gagnon moderated the panel.
FINANCIAL REPORT
FOR THE FISCAL YEAR ENDING JUNE 30, 2023
Financial Summary
In fiscal year 2023, Riverbend provided Charity Care of $3,186,153.
Income Expenses
FINANCIAL REPORT
FOR THE FISCAL YEAR ENDING JUNE 30, 2024
Summary
In fiscal year 2024, Riverbend provided Charity Care of $4,026,026.
Expenses
THANK YOU TO OUR SUPPORTERS FY2023
THE LISTS BELOW CONTAIN THE NAMES OF THE INDIVIDUALS, FAMILIES, BUSINESSES, FOUNDATIONS, AND COMMUNITY ORGANIZATIONS WHO GENEROUSLY SUPPORTED OUR MISSION WITH GIFTS MADE TO RIVERBEND DURING OUR FISCAL YEAR 2023 (JULY 1, 2022, THROUGH JUNE 30, 2023). WE ARE MOST GRATEFUL FOR THE INCREDIBLE SUPPORT OF SO MANY CARING PEOPLE!
RIVERBEND LEADERSHIP CIRCLE
Our Leadership Circle recognizes those who make cumulative gifts of $1,000 or more throughout the fiscal year.
Visionary $20,000+
Cogswell Benevolent Trust
Granite United Way
New Hampshire Charitable Foundation
Collaborator $10,000-$19,999
Dobles Foundation
Rolfe and Rumford Donor Advised Fund of the New Hampshire Charitable Foundation
TJX Companies
$5,000-$9,999
Benjamin W. Couch Trust
Dartmouth-Hitchcock Concord
Harvard Pilgrim Health Care
Johnson & Johnson
FRIENDS
$500-$999
Anonymous
Canterbury United Community Church
The Colony Group
Jeremy and Jaime Corwin
Dr. Michel Couret and Mrs. Nancy
Jamrog-Couret
Glenn and Susanne Currie
Anthony and Martha D’Amato
James Doremus and Susan M. Murray
The Dumais Family Charitable Fund at
Jeremy Todd Charron Memorial Fund
Merrimack County Savings Bank
Steward $2,500-$4,999
Steve and Jane Cohen
Northeast Delta Dental
Town of Warner
$1,000-$2,499
Mr. and Mrs. John Barthelmes
Frank and Debra Boucher
Mark Broth, Esquire
Dr. Dennis Card and Dr. Maureen
McCanty
William L. Chapman
Concord Female Charitable Society
Concord Hospital
Elvira F. Downs, MD
Dragonfly Fund of the New Hampshire
the New Hampshire Charitable Foundation
Episcopal Diocese of New Hampshire
James Fitts
Steven Gordon and Lucy Karl
Daniel Luker and Karen Slick
Mason & Rich
NAMI New Hampshire
Northway Bank
Donald Pfundstein and Roberta Brunelle
Rath, Young and Pignatelli, P.C.
Jeffery and Jill Savage
Bonnie and Richard St. Lawrence
Robert and Mary Bryan Terry
Charitable Foundation
Finisterre Fund of the New Hampshire Charitable Foundation
Karen Green
Duane Scott and Jennifer Hess
Robert Thomson, MD and Lucy Hodder
Benjamin Hodges
JH Spain Commercial Services, LLC
Dr. Bryce Lambert
Skip and Carolyn McKean
Allison S. Moskow
David and Mary Ruedig Family Fund of the New Hampshire Charitable Foundation
Gary and Carol Sobelson
Sharon Sweet
Cinde Warmington
USI New England
Elaine Walczak
$250-$499
Dr. Hilary Alvarez and Alex Streeter
Drs. John and Julie Bassi
Dr. Horace, Gene, Robert and Jeannine Blood Family Fund of the New Hampshire Charitable Foundation
Roland Berube
Peter and Peg Blume
Borislow Insurance
C. Thomas and Margaret Brown *Bolded
John Chisholm
Jordy Cornog
Barry Cox and Nancy Kane
Sarah and Peter Crow
Lynn Durand and Jane Sullivan-Durand
Christopher Eddy
BJ Entwisle
Denise Fairbank
Helms & Company
John and Roberta Hollinger
Karen Jantzen
John F. Jr. and Patricia Weeks Fund of the New Hampshire Charitable Foundation
Harold Judd
Gayle Kimball and Paul Silberman
Dale and Jayna Klatzker
Elizabeth Kotrady
Nicholas Larochelle
Lisa K. Madden
Donald P. Martin, Jr.
Mark Mayer
Rodney and Carolyn Patenaude
Jim Rosenberg
B&J Rosenfield Family Fund of the New Hampshire Charitable Foundation
Donald and Miriam Shumway
Honorable David H. Souter
Tween School ‘N Home Child Care Program
Robert and Binney Wells
Hope Zanes Butterworth
$100-$249
ADA Traffic Control
Associated Grocers of New England
Andrea Beaudoin
Lauren Berger
Kathleen Boyle
Rebecca Briccetti
Emilie and Tom Burack
Capitol Craftsman and Romance
Jewelers
Steven Chamberlin and Heather Frye
Cheers of NH
Sarah Crabtree
Deering Community Church, United Church of Christ
Janet and George DeVito
Chiara Dolcino
Joan Florence
Jacqueline Freese
Jennifer Frizzell
Guidance Point Retirement Services
Charles Gunn and Amy Patenaude
Melissa Hanrahan
Philip and Brenda Hastings
Catherine Kiernan
Harry and Chris Kirsch
Michael and Mildred Lafontaine
Denis and Pauline Laliberte
Karen Levchuk
Lisa Maria-Booth
Frances McCrea
Susan B. McLane
Jeffery A. Meyers, Esquire
The Honorable Howard Moffett
M. Rebecca Moore
Douglas and Marcia Moran
James Morgage
Allan Moses
New Hampshire Center for Nonprofits
New Hampshire Hospital Association
William Norton
Bradley Osgood
Myla Padden
Pats Peak
Ruth and Nick Perencevich
William Politt
Dr. Lori Pyter
The Simoes Family
Elizabeth Snellings
Sara Steiner
Alexander E. Sturke and Laurie A. Ciardi
Terry Sturke and Tom Bell
Kurt and Elaine Swenson
Annmarie Timmins
Up to $99
Eric and Cherilyn Anderson
Alison Arnstein
Jolen N. Aubin
Emily Rice and Rick Axtman
Alex Berube
Scott Bryer
Candle Tree Soy Candles
Page Cannon
Capitol Center for the Arts
Herbert Carpenter
Dellie Champagne
Charity on Top
Kenneth Chenette
Danielle Cohen
Ann Collins
Erin Collins
Brenda Corey
Tim Cronin
Sharon W. Czarnecki
Peter Daigle
Will Delker
Douglas Dolcino
Patrick Donovan
Todd Donovan
Samantha Elliott
Philip Emma and Luanne MorganEmma
Mary Evans
Doug and Becky Ewing
Frekey’s Dairy Freeze
Georgia’s Northside
Carol and Dan Goodenough
Judith Gordon
Leo and Lorraine Graciano
Holli Hadley
Kathleen Hall
Emilia Halstead
Doris and Mark Hampton
Kit Hansen
Doug and Judy Hatfield
Hemlock Haven Arts
Tia Horner
Indigo Blues
Jack and Dorothy Byrne Foundation
Andrea Johnstone
KC’s Rib Shack
Councilor Linda Kenison
Wyatt King
Robert Kleiner
Lakehouse Tavern
Rachel Lally
Joseph Laplante
Barbara Maloney
Joseph and Judith Maloy
Bryanna Marceau
Donald Martin
Sandra May
Mary McGilvray
Priscilla McKerley
The Honorable Ann McLane Kuster
David F. Mikelson
Arin Mills
Robin Moore and Susan Deforest
Jamie Morgan
Jessica Morgan
Jordyn Morgan
Susan Morgan
Tom Morgan
Ellen Musinsky
Rabbi Robin Nafshi
Network for Good
New England Risk Management
Lexi Nuyen
William and Tammy Oldenburg
Penumbra
Pitchfork Records & Stereo, Inc.
Pledgeling Foundation
Josephine Porter
Puppy Love Hot Dogs
Devan Quinn
Robert Quinn
Robert Rabuck
Senator John Reagan
Revival Kitchen & Bar
Kurt and Betsey Rhynhart
River Road Rustics
Julia Santis
Rodney and Cindy Sargent
Gary and Susan Seidner
Peggy Senter
Jen Shaw
Donna Sill
James Snodgrass
Splendore Chiropractic
Sarah Sweet
Teatotaller
Penelope Vaine
Pamela Walsh
Kevin Warriner
Delitha Watts
Crystal Welch
Maura Wellington
Fred and Carol Wilcox
The Wild Bean
Denise Wilson
Witching Hour Provisions
Melinda Wolfe and Russell Rattray
Rebecca Wolfe
Larry and Susan Wolfe
Elizabeth Woodcock
Xtreme Craze
Stephen and Dennie Yianakopolos
Yoga from the Heart
Merredith Young
Zoe & Company
IN-KIND DONORS
Borislow Insurance
Donald P. Martin, Jr.
Cheers of NH
Pats Peak
Candle Tree Soy Candles
Capitol Center for the Arts
Frekey’s Dairy Freeze
Georgia’s Northside
Hemlock Haven Arts
Indigo Blues
KC’s Rib Shack
Lakehouse Tavern
New England Risk Management
Lexi Nuyen
Penumbra
Pitchfork Records & Stereo, Inc.
Puppy Love Hot Dogs
Revival Kitchen & Bar
River Road Rustics
Splendore Chiropractic
Teatotaller
The Wild Bean
Denise Wilson
Witching Hour Provision
Xtreme Craze
Yoga from the Heart
Zoe & Company
TRIBUTE GIFTS
In memory of Jay Bliss
Eric and Cherilyn Anderson
Joan Florence
Judith Gordon
Mary McGilvray
Priscilla McKerley
James Morgage
Allan Moses
Rodney and Cindy Sargent
Fred and Carol Wilcox
In memory of Susan Brown
Finisterre Fund of the New Hampshire
Charitable Foundation
In memory of Patsy Chenette
Kenneth Chenette
In memory of Rose and Philip Foglia
Elvira F. Downs, MD
In memory of Michael Nye-Madden
Lisa K. Madden
In memory of Apiar Saunders
Steve and Jane Cohen
In memory of Beth Sweet
Anthony and Martha D’Amato
Emilia Halstead
Philip and Brenda Hastings
Harry and Chris Kirsch
Sarah Sweet
Sharon Sweet
In memory of Raymond H. Sylvester
ADA Traffic Control
In honor of Ted Lambrukos
Dr. Lori Pyter
In honor of Rebecca Wolfe
Larry and Susan Wolfe
CHAMPIONS FOR MENTAL HEALTH
Presenting Sponsor
Dartmouth-Hitchcock Concord
Harvard Pilgrim Health Care
Host Sponsor
Northeast Delta Dental
Advocate Sponsors
Concord Hospital
JH Spain Commercial Services, LLC
Johnson & Johnson
Mentor Sponsors
James Fitts
Mason & Rich
Allison S. Moskow
NAMI New Hampshire
Northway Bank
Rath, Young and Pignatelli, P.C.
USI New England
University of New Hampshire
Associate Sponsors
Drs. John and Julie Bassi
Peter and Peg Blume
Sarah and Peter Crow
Lynn Durand and Jane Sullivan-Durand
Helms & Company
Gayle Kimball and Paul Silberman
Jim Rosenberg
Jeffery and Jill Savage
Donald and Miriam Shumway
Friends
Associated Grocers of New England
BJ Entwisle
Jennifer Frizzell
Karen Levchuk
Allan Moses
William Norton
The Simoes Family
Terry Sturke and Tom Bell
FY2024
THE LISTS BELOW CONTAIN THE NAMES OF THE INDIVIDUALS, FAMILIES, BUSINESSES, FOUNDATIONS, AND COMMUNITY ORGANIZATIONS WHO GENEROUSLY SUPPORTED OUR MISSION WITH GIFTS MADE TO RIVERBEND DURING OUR FISCAL YEAR 2024 (JULY 1, 2023, THROUGH JUNE 30, 2024). WE ARE MOST GRATEFUL FOR THE INCREDIBLE SUPPORT OF SO MANY CARING PEOPLE!
RIVERBEND LEADERSHIP CIRCLE
Our Leadership Circle recognizes those who make cumulative gifts of $1,000 or more throughout the fiscal year.
Visionary $20,000+
New Hampshire Charitable Foundation
New Hampshire Charitable Foundation’s Dion Family Charitable Fund
Collaborator $10,000-$19,999
Concord Hospital - Community Services Fund
Dobles Foundation
Granite United Way
YouthWell New Hampshire
$5,000-$9,999
Harvard Pilgrim Health Care
Merrimack County Savings Bank
Scott and Claudia Walker
FRIENDS
$500-$999
Jeremy and Jaime Corwin
Barry Cox and Nancy Kane
Glenn and Susanne Currie
James Doremus and Susan M. Murray
Michael and Barbara Foley
Grappone Management Company
Guidance Point Retirement Services
Robert Thomson, MD and Lucy Hodder
Steward $2,500-$4,999
Peter and Peg Blume
Borislow Insurance
Steve and Jane Cohen
Martha Damato
JH Spain Commercial Services, LLC
John F. Jr. and Patricia Weeks Fund of the New Hampshire Charitable Foundation
Northeast Delta Dental
Town of Warner
$1,000-$2,499
Frank and Debra Boucher
Mark Broth, Esquire
Dr. Dennis Card and Dr. Maureen
McCanty
Leslie Combs
Concord Female Charitable Society
Concord Hospital
Elvira F. Downs, MD
Dragonfly Fund of the New Hampshire Charitable Foundation
Duane Scott and Jennifer Hess
Johnson & Johnson
Junior Service League
Dr. Bryce Lambert
Skip and Carolyn McKean
Patricia McLaughlin
NAMI New Hampshire
Red River Theatres of Concord NH
David and Mary Ruedig Family Fund of the New Hampshire Charitable Foundation
Gary and Carol Sobelson
Sharon Sweet
Cinde Warmington
Roland Wirth and Family
Lisa K. Madden
Mason & Rich
Metzger/McGuire
Allison S. Moskow
Rabbi Robin Nafshi
Donald Pfundstein and Roberta Brunelle
Dr. Lon Setnik and Dr. Cynthia King
Robert and Donna Stafford
Robert and Mary Bryan Terry
Martha Upton
USI New England
$250-$499
Dr. Hilary Alvarez and Alex Streeter
Bailey’s Custom Carpets, Inc.
Drs. John and Julie Bassi
C. Thomas and Margaret Brown
Caron & Bletzer, PLLC
Steven Chamberlin and Heather Frye
John Chisholm
Jordy Cornog
Chiara Dolcino
Christopher Eddy
Te-Ana Harris
Helms & Company
Benjamin Hodges
Dale and Jayna Klatzker
Elizabeth Kotrady
Nicholas Larochelle
The Honorable James MacKay
Mental Health Center of Greater Manchester
Dr. and Mrs. Joseph Meyer
Margaret E. Morrill
NH Automobile Dealers Association
Myla Padden
PC Connection, Inc.
Shaheen & Gordon, P.A.
Sara Steiner
Robert and Binney Wells
Peter and Diane Wilson
Michael Wimsatt
$100-$249
Associated Grocers of New England
Brenda and Jason Aziz
Cynthia Aziz
Marie Anne, Mark J., and Marley
Baldwin
Dr. and Mrs. Percy Ballantine
Mr. and Mrs. John Barthelmes
Kathryn Barthelmes and Adam Colberg
Victoria Bateman
Andrea Beaudoin
Roland Berube
Joan Bussiere
Deering Community Church, United Church of Christ
Janet and George DeVito
BJ Entwisle
Don Esstman
Mark and Donna Fanny
Foundation for Healthy Communities
Brian Graf
Granite VNA
Colonel Mark Hall
Dr. Christian Hallowell and Ms. Cindall
Morrison
Melissa Hanrahan
Timothy Herbert
Denise Horton
Mary Kearney and Annmarie Masiello
Catherine Kiernan
Gayle Kimball and Paul Silberman
Wyatt King
Michael and Mildred Lafontaine
Michael and Jean Lane
Brenda Langlois
The Honorable John Lynch and Dr.
Susan Lynch
Kathleen Madden
Arin Mills
Shannon Mills, DDS
The Honorable Howard Moffett
Allan Moses
James and Holly Nee
New Hampshire Hospital Association
William Norton
Kevin and Nancy O’Brien
Bradley Osgood
Susan Paschell
Donna and Victor Pizzoferrato
William Rider
Sulloway & Hollis, P.L.L.C.
Sarah Sweet
Kurt and Elaine Swenson
Johane Telgener
Anthony and Susan Tocci
Verani Real Estate
Diana and Eric Weiner
Elizabeth Woodcock
Jeffrey Zellers
Up to $99
Anonymous
Mindy Bedard
Alex Berube
The Honorable John Broderick
Dr. Paul Brown
Scott Bryer
Robert M. Buxton
Nancy Cassidy
Kelli Cicirelli
Danielle Cohen
Veronica Rosa
George Copadis
Brenda Corey
Tim Cronin
Victoria Cronin
Sharon W. Czarnecki
Peter Daigle
Carol A. Delisle
Douglas Dolcino
Cynthia Dover
Jon Dunn
Mary Evans
Jay Fallon
Granite United Way Merrimack County Region
Susan and Alan Graves
Kit Hansen
Doug and Judy Hatfield
Dr. Randy Hayes and Ms. Martha Clark
Thomas and Tammy Jameson
David Kelley
Denis and Pauline Laliberte
Steven Lavoie
Major (Ret) Ernest Loomis
John Marasco
Bryanna Marceau
Sandra May
Chantal McGuire
Benjamin Mercier
Robin Moore and Susan Deforest
Peter and Mary Mosseau
William and Tammy Oldenburg
Joe and Annette Oslizlo
PayPal Giving Fund
William Politt
Robert Quinn
Bonnie and Richard St. Lawrence
Terry Sturke and Tom Bell
Nick Toumpas
Pamela Walsh
Ayn Whytemare
Colin Wilkins
Rebecca Wolfe
Jane Young
IN-KIND DONORS
All Signs Vinyl
Kris Allen
Appleseed Restaurant
AR Workshop Manchester
Arnie’s Place
Asian Delight
Beech Hill Farm
Better You
Blood Oath Tattoo
Board and Brush
Brothers Donuts
C & C Wood Studio
C.C. Tomatoes Restaurant
Cabin Cuts
Candle Tree Soy Candles
Cannon Mountain
Capitol City Tattoo
Capitol Craftsman and Romance
Jewelers
The Centennial Hotel and Granite
Restaurant & Bar
Colonial Theater of Laconia
Common Man Restaurant
Company C, Inc.
Concord Craft Brewing
Constantly Pizza
Contoocook Creamery
Dipsy Doodle
Donaghey Tree Farm
Escape Room
Ethereal Tattoo
Everyday Cafe
Feast & Fettle
Fidelity Investments
Fox Hardware
Generations Dental
Granite State Credit Union
Gunstock Mountain Resort
Hashtag Art Studio
Hug Patrol
Jackson & Coker
Darelene Kellison
Kimball Jenkins
Laborata Studio
The Lawson Group
Lego Discovery Center
Lilise Designer Resale
Live Juice
Locum Tenens
Manchester Craft Market
Maria’s Vault
Market Basket
Mary Kay
Morgan Hill Bookstore
Mutual of Omaha
Denise O’Neill
New England Risk Management
Park Lane Jewelry
Park Street Pub & Tavern
PayCor
Paylocity
The Puritan Backroom
Ragged Mountain
Riverside Pizza
Root Up
Salon K
Sarah Swan Photography
Service Credit Union
Snowflake Inn
Speedy Printing & Copying
Starbucks
The Stein Law Firm, PLLC
Strings & Things
Super Scoops
Susana’s Studio
Swept Away by Shaye, LLC
Tanglewood Hollow
Tatum Trudel Realty
Thrive Group Fitness
T-Mobile
Tucker’s
Uno’s Concord
Carrie Whittimore
Debbie Wright
Wine Bottle Creations by Laura
Wine on Main
Witch City Images
Wyatts Family Restaurant
You’re Fired
TRIBUTE GIFTS
In memory of Michael F. Baldwin
Marie Anne, Mark J., and Marley Baldwin
In memory of Margaret C. Madden
Lisa K. Madden
In memory of Thomas M. Madden
Deborah Ahl
Victoria Bateman and Lisa Stevens
Don Esstman
Foundation for Healthy Communities
Granite VNA
Susan and Alan Graves
Denise Horton
Mary Kearney and Annmarie Masiello
Michael and Jean Lane
Kathleen Madden
Malcolm McDonald and Carrie Lynch
James and Holly Nee
Joe and Annette Oslizlo
Donna and Victor Pizzoferrato
William Rider
Beth Slepian
Terry Sturke
Anthony and Susan Tocci
In memory of Apiar Saunder
Steve and Jane Cohen
In memory of Beth Sweet
Anthony and Martha D’Amato
Sarah Sweet
Sharon Sweet
In memory of Penelope Upton
Joan Bussiere
Martha Upton
Ayn Whytemare
In memory of Kirsten Wirth
Roland Wirth & Siblings of Kirsten
CHAMPIONS FOR MENTAL HEALTH
Host Sponsors
Harvard Pilgrim Health Care
Northeast Delta Dental
Champion Sponsor
Borislow Insurance
Advocate Sponsors
Concord Hospital
JH Spain Commercial Services, LLC
Johnson & Johnson
Mentor Sponsors
Michael and Barbara Foley
Guidance Point Retirement Services
Robert Thomson and Lucy Hodder
NAMI New Hampshire
USI New England
Associate Sponsors
Drs. John and Julie Bassi
Peter and Peg Blume
Caron & Bletzer, PLLC
Te-Ana Harris
Mental Health Center of Greater Manchester
NH Automobile Dealers Association
PC Connection, Inc.
Shaheen & Gordon, P.A.
Dr. Peter and Diane Wilson
MENTAL HEALTH AWARENESS MONTH
Black Diamond Sponsor – Paradise
Paradox Film Screening
JH Spain Commercial Services, LLC
Green Sponsors – Paradise Paradox Film Screening
Mason & Rich
NAMI New Hampshire
New Hampshire Charitable Foundation
PLEASE LET US KNOW IF YOUR NAME IS MISSING OR PRINTED INCORRECTLY, PLEASE ADVISE OUR DEVELOPMENT
DEPARTMENT AT DEVELOPMENT@ RIVERBENDCMHC.ORG SO THAT WE MAY CORRECT OUR RECORDS.
Support mental health in our community. Scan here to donate to Riverbend and help provide essential services for those in need. Every contribution makes a difference!
FY23 & FY24 Impact Report produced by Riverbend’s Office of Community Affairs: Patricia McLaughlin, Vice President of Communications & Marketing, Brenda Aziz, Director of Development. Design by Outside of the Box Consulting.
