Property Journal July–August 2017

Property Journal INC OR P ORAT I N G T H E C O M M ER C I AL P R O P E RT Y J O URNA L, RESIDE N T I A L P ROP E RTY J O U R N A L A N D P E RS O N AL P ROP ERT Y JOURNA L

Don’t be tempted Steering your business clear of bribery PG.

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COMMERCIAL

RESIDENTIAL

PERSONAL PROPERTY

Each to their own

Below stairs

Art for all

How demand for asset ownership is changing

Assessing common damp problems in basements

Commissioning and maintaining public art

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July/August 2017

rics.org/journals

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UPF R O NT CONT ENTS

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contents C ON TACTS

UPFRO NT

COMMERCIAL

5 Upping the ante on skills

14 No compromise

6 Update

16 Ambition has no gender

Editor: Claudia Conway T +44 (0)20 7695 1605 E claudiaconway@rics.org Advisory group: Paul Bagust (RICS), Jon Bowey (RICS), Nicholas Cheffings (Hogan Lovells), Hannah Davis (Faithful+Gould), Martin Francis (BNP Paribas), Fiona Haggett (RICS), Vivien King (Malcolm Hollis), Nigel Sellars (RICS), Becky Thompson (RICS) RESIDENTIAL Editor: Jan Ambrose T +44 (0)20 7695 1554 E jambrose@rics.org Advisory group: Mike Basquill (RICS), Paul Cutbill (Countrywide), Julian Davies (Earl Kendrick), Chris Rispin (BlueBox Partners), Philip Santo (Philip Santo & Co)

PERSONAL PROPERTY Editor: Jan Ambrose T +44 (0)20 7695 1554

E jambrose@rics.org

Jeffrey Matsu examines the UK’s built environment skills shortage

8 User-friendly

Alexander Aronsohn introduces the draft second edition of the Property measurement professional statement

10 How healthy is your company?

Claire Shaw and Nilam Sharma discuss the impact of the UK Bribery Act on the property sector

12 Legal Q&A

Milton Silverman clarifies what conflict of interest entails

Vivienne King outlines an initiative to improve gender balance at all levels in the property professions

18 Building footprint

UK building stock faces a number of challenges to maintaining progress in cutting emissions, Keeran Jugdoyal writes

20 Taxing times

Robert Walker emphasises the benefits of land remediation relief

Legal experts answer common queries

Editorial advisor: Nigel Sellars Property Journal is available on annual subscription.

All enquiries from non-RICS members for institutional or company subscriptions should be directed to: Proquest – Online Institutional Access E sales@proquest.co.uk T +44 (0)1223 215512 for online subscriptions or SWETS Print Institutional Access E info@uk.swets.com T +44 (0)1235 857500 for print subscriptions To take out a personal subscription, members and non-members should contact licensing manager Louise Weale E lweale@rics.org Published by: Royal Institution of Chartered Surveyors, Parliament Square, London SW1P 3AD T +44 (0)870 333 1600 T +44 (0)24 7686 8555 W www.rics.org ISSN: ISSN 2050-0106 (Print) ISSN 1759-3395 (Online) Editorial and production manager: Toni Gill Sub-editor: Matthew Griffiths Designer: Will Williams Advertising: James Cannon T +44 (0)20 7101 7871 2777 5734 E jamesc@wearesunday.com Design by: Redactive Media Group Printed by: Page Bros

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CO MME RCI A L

22 Monitoring and mitigating

Gary McNamara explores how investors can manage risks

24 Each to their own

The demand for owning assets is changing. Claire Haynes and Helen Garthwaite consider what landlords can do to keep up

26 Proptech prospects

Dan Hughes reports on a high-level discussion of technology and property with investors and technology specialists

28 Staying in character

Are special policy areas a welcome protection or an unnecessary obstruction, ask Simon Williams and David Rawlence?

30 Limited appeal

The new “Check, Challenge, Appeal” system for business rates is now active – but it has significant shortcomings, argues Blake Penfold

32 Award-winning performance Sara Kassam reports on British Land’s proactive approach to energy efficiency

Journals online Increasing numbers of members are choosing to view their journals as downloadable pdfs, instead of paper publications, by changing their member preferences on the RICS website. Regular emails inform members when the pdfs of the latest journals are available.

While helping RICS to reduce its carbon footprint, viewing the journals online provides you with the same technical information in a format that is quick and convenient to read on screen.

To change your preferences, visit www.rics.org/mydetails

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RICS P ROP E RT Y JO U RN A L

UPFRONT C O N T EN TS

contents R

RES I DE NTI AL

Front cover: © iStock

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PE RSO NA L PRO PE RT Y

36 The weakest links

Emma Vigus flags up the increasingly sophisticated ways in which criminals are carrying out property fraud

38 Below stairs

In the first article in a new series, Mike Parrett looks at damp problems in basements

42 A decade of deposit protection Steve Harriott reflects on 10 years of tenancy deposit schemes

44 Looking to the future

Julian Davies stresses that even new-build homes will require planned maintenance

46 Re-use your empties

Andrew Malone discusses the work of Salford City Council’s Empty Property Team

50 In the public domain

Simon Williams and Tim Maxwell outline what is involved in commissioning and maintaining art in public places

52 A triple whammy

The diversifying art market is under attack for its trade in antiquities – but critics are basing their arguments on biased and inaccurate research, according to Ivan Macquisten

Property Journal is the journal of the Arts & Antiques, Commercial Property, Dispute Resolution, Facilities Management, Machinery & Business Assets, Management Consultancy, Residential Property and Valuation Professional Groups While every reasonable effort has been made to ensure the accuracy of all content in the journal, RICS will have no responsibility for any errors or omissions in the content. The views expressed in the journal are not necessarily those of RICS. RICS cannot accept any liability for any loss or damage suffered by any person as a result of the content and the opinions expressed in the journal, or by any person acting or refraining to act as a result of the material included in the journal. All rights in the journal, including full copyright or publishing rights, content and design, are owned by RICS, except where otherwise described. Any dispute arising out of the journal is subject to the law and jurisdiction of England and Wales. Crown copyright material is reproduced under the Open Government Licence v1.0 for public sector information: www.nationalarchives.gov.uk/doc/open-government-licence

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UPF R O NT OP I NI ON

Upping the ante on skills

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to alleviate the shortages of skilled workers.

Long timescales

Jeffrey Matsu examines some of the challenges of the UK’s built environment skills shortage and asks whether the government’s proposed solutions will help

Brexit has triggered a broad reassessment of the UK’s immigration policy, and although the outcome is as yet unclear, the reduced net migration that is on the Prime Minister’s agenda will exacerbate the current shortage of skilled workers.

In the construction industry, the supply constraint became most evident in 2014 and, based on RICS’ quarterly market survey data, has remained at elevated levels.

Quantity surveyors and bricklayers are two prominent examples of occupations where the labour market has failed to keep pace with the needs of local businesses, but the shortfalls are evident in a vast array of other trades as well.

Increased numbers alone will not ease the supply shortage either, given that two-thirds of businesses tell us that insufficient quality is the primary reason for the hiring challenge.

Skills and studies Fostering another generation of skilled workers will require more responsive workforce development programmes

that better link educators and vocational training providers with the needs of businesses.

With nearly 430,000 construction workers set to have retired between 2010 and 2020, the industry must ensure that it can encourage new talent to join the profession through innovative career pathways that will appeal to a broader cross-section of society.

Businesses have embraced technological advances throughout the design, production and building stages of project development, and the portability of some of these embedded skills to other occupations and industries needs to be made clearer.

A recurring hurdle for the construction industry is the highly cyclical nature of its workload, so better skills transference could improve labour mobility and, in turn, hiring outcomes.

Government investment in training can help to bridge the skills divide if it is targeted more at attainment rather than numbers. The introduction of a new T-level system, announced by Chancellor Philip Hammond in the spring budget, aims to create parity between technical education and academic studies, elevating the status of a career in the profession.

Increasing the number of training hours for technical students by more than 50% and including a three-month work placement are equally

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sensible proposals for bolstering the competence of UK workers. Indeed, 59% of respondents to Q1 2017: RICS UK Construction and Infrastructure Market Survey ranked improved education pathways and training as the most effective policy response to labour supply pressures, ahead of either immigration or government subsidies.

Apprenticeships The apprenticeship levy launched in April is the most recent government initiative to address the issue of skills, but its goals may be overly ambitious and in some respects misguided. Providing more off-site training at near-zero cost distorts market prices in favour of cheaper labour and does not fit well with recent trends towards on-the-job training.

Moreover, with the age profile of new apprentices on the rise, the risk is that apprenticeships get diluted and become a mere front for existing training schemes. Nearly two-thirds of businesses we surveyed invest in apprentices through direct training or hiring; so while there does appear to be broad support for the expansion of apprenticeships, it is perhaps at a more gradual pace than the 3m starts envisaged for England by 2020 under current plans.

Incidentally, only 29% of respondents to our survey in the third quarter of 2016 felt that the levy would help

As with other forms of investment, workforce training and development occurs along a continuum with relatively long lead times.

According to our market surveys, skills shortages have consistently been cited as a key impediment to growth in the construction and infrastructure industry for the past three years, and any reduction to the current workforce could jeopardise a predicted pipeline of projects worth £425bn.

The UK already suffers from low levels of productivity compared with most other G7 countries, so there is a pressing need to enhance opportunities for knowledge exchange and the upskilling of the workforce.

While Brexit negotiations have barely begun, 35% of the construction professionals we recently surveyed reveal that hiring non-UK workers is important to the success of their businesses. Indeed, our research indicates that more than 285,000 jobs in the industry are filled by immigrants to the UK; by comparison, only 17,000 apprenticeship starts were managed in 2014/15.

Rapid urbanisation and ageing demographics mean it is urgent for the industry and the government to work together to find ways to keep UK businesses competitive in a globalised market. Smart cities need smart people to employ smart strategies. The country’s economic future depends on it. b

Jeffrey Matsu is Senior Economist at RICS jmatsu@rics.org

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UPFRONT U P DAT E

UPDATE Combined FM qualifications launch The collaboration between the International Facility Management Association (IFMA) and RICS is for the first time offering a combined suite of credentials and professional qualifications for facility management (FM).

IFMA and RICS first launched the platform in December 2016 as an initial step toward leveraging the combined authority of two of the world’s premier built environment professional organisations for the support of FM education and career advancement.

IFMA centralised its professional credential training on the platform in early April, and RICS has now added the final critical piece of the IFMA–RICS suite of credentials and professional qualifications to the platform, the internationally recognised AssocRICS and MRICS professional designations.

The complete suite of credentials and professional qualifications creates a clearly defined career path in FM, providing support for professionals at any point in their career from entry to advanced. The route to chartered status with the AssocRICS and MRICS qualifications opens doors for FM professionals to take on larger, international-facing roles as strategic leaders, with opportunities to stand out in the wider real-estate and built environment sectors.

The platform also promises benefits for businesses and organisations through service differentiation, risk mitigation, talent recruitment and retention, and the competitive advantage that is possible through effective strategic FM practices.

Tony Keane, IFMA President and CEO, commented: “For years, industry leaders have trusted IFMA’s world-class body of credentials and the outstanding designations available through RICS. This powerful suite of credentials and professional qualifications pushes FM into a new frontier of unification and integration into the wider build environment universe. Whether you already have a designation from RICS or a credential from IFMA or are just starting out, the online platform offers new and exciting ways to advance your career and benefit the people FM serves.” n www.fm.training

RICS to celebrate 150 years The foundations for RICS were laid in 1868 when 20 surveyors met at the Westminster Palace Hotel in London. They appointed a subcommittee that would draw up resolutions, bye-laws and regulations to establish an association representing surveyors and the growing property profession.

On 15 June 1868, the group, which now numbered 49 members, met at the same hotel to approve the resolutions and elect the first council, with John Clutton chosen as the first president of the Institution of Surveyors (IoS). Offices were then leased at 12 Great George Street, which remains our headquarters to this day. The IoS received its Royal Charter (see image, above) from George VI in July 1947, when it became known as the Royal Institution of Chartered Surveyors.

To celebrate our 150-year history, we have reviewed our archive and identified 150 RICS stories.

Many of these will be published on our dedicated page (www.rics.org/uk/news/rics150), with others broadcast on our social channels.

Report highlights challenges for small builders New research from NHBC Foundation shows that small builders are experiencing “deeply frustrating” delays, with a third waiting more than a year for local authority planning approval and nearly 80% experiencing a significant hike in planning-related fees in the last two years.

The NHBC Foundation report Small house builders and developers: current challenges to growth outlines the difficulties faced by small firms, using the experiences of almost 500 companies that typically construct fewer than 10 homes a year.

The report highlights the fact that the number of small firms active in housebuilding continues to decline, accounting for just 12% of market share in 2015, compared with 28% in 2008.

Earlier this year, the government pledged “radical, lasting reform” to tackle the UK’s housing shortage, including accelerating the planning system by making it more accessible and increasing its support for small and more innovative builders. n http://bit.ly/2qzXypu 6 J U LY/A U G U S T 2 0 1 7

STANDARDS Forthcoming International Property Measurement Standards: Industrial Risk management of real estate funds guidance note

Brexit research vindicates real-estate fund managers The Association of Real Estate Funds last year commissioned the independent John Forbes Consulting to assess the impact of the UK’s referendum result on the real-estate market and evaluate the options this creates.

Following the referendum, a number of funds suspended trading to protect existing clients during a time of unprecedented market uncertainty. There was a lot of media attention and debate over whether suspension was the best course of action.

John Forbes’ report, A review of real estate fund behaviour following the EU referendum, concludes that although there are some areas for improvement, fund managers were able to limit the impact of events and sought to treat investors fairly.

The report also highlights that, despite the wide range of views expressed by market participants, the overwhelming

majority of those surveyed preferred fund suspension to the general sale of assets at discounted prices to meet daily liquidity demands.

Despite the consensus that the profession and the regulatory framework operate appropriately in their current forms, John Forbes suggests that there are areas where the regulation of retail investment in real estate should be reviewed and improved.

One particular area that the report suggests needs addressing is the approach to the valuation of real-estate assets in periods of volatility. The report calls for professional bodies and the regulator to work in harmony to ensure that there is greater clarity in the valuation process in terms of market uncertainty, as this is vital to the future success of open-ended funds. n www.aref.org.uk

Managing mixed use developments guidance note Mortgage lending value guidance note

Recently published Conflicts of interest – UK commercial property market investment agency professional statement n rics.org/ukconflicts

Surveyors advising in respect of compulsory purchase and statutory compensation UK professional statement n rics.org/statutorycompensation

Rating appeals guidance note, England and Wales, 4th edition n rics.org/ratingappeals All RICS and international standards are subject to a consultation, open to RICS members. To see the latest consultations, please visit n www.rics.org/iconsult

Make your Property measurement voice heard statement in consultation RICS’ survey of the profession takes place twice a year and is your opportunity to share how you feel about the direction the organisation is taking and your satisfaction with your professional body.

Your feedback in the past has helped us to concentrate our efforts in putting the profession ahead of the competition with the provision of training, knowledge and information, and enabled us to articulate clearly the value of what we do and your professional credentials.

Your views are important to us and can help us to focus on the areas that are important to you. The results of the most recent survey will be available soon.

Image © iStock

RICS’ Property measurement second edition is an update to the professional statement that will ensure professionals provide consistent property measurements to their clients. It will enhance transparency and enable greater comparability across property markets.

In seeking feedback on all aspects of the statement, RICS will ensure that it incorporates agreed international rules on measuring residential buildings. It will also reflect the views and opinions of professionals and their clients around the world.

As a way of professionalising the property industry more broadly, RICS is also inviting anyone who is undertaking, commissioning or using property measurement information to share their insights.

Alexander Aronsohn, Director of Technical International Standards at RICS, remarked: “The development and use of globally benchmarked standards, such as RICS Property measurement second edition, is a major step in professionalising surveying practices. It ensures that our professionals are at the forefront of new measurement practices and in step with evolving trends that instil confidence in global markets.

“We are working with other organisations, internationally, to develop and introduce common standards for property measurement that enhance transparency and comparability in the marketplace. In doing, so we’re elevating the status of the profession in the markets in which we operate.” n rics.org/ipmspsconsult

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RICS P ROP E RT Y JO U RN A L

UPFRONT I N T ER N AT I O N AL STANDA RDS

User-friendly Alexander Aronsohn introduces the second edition of the Property measurement professional statement and urges members to respond to the consultation

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he exposure draft of RICS’ Property measurement second edition was published on 1 May and is subject to consultation until 31 July.

This revised professional statement includes updates to the application and principle sections, which have been merged and simplified to provide further clarification. The previous section on International Property Measurement Standards (IPMS): Office Buildings as applied in the RICS professional statement remains unchanged, but a section entitled “IPMS: Residential Buildings as applied in the RICS professional statement” has been added.

The revisions are designed to ensure that RICS professionals provide consistent property measurements

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for their clients, establishing a uniform global method for the measurement of residential property. This is particularly important for residential properties: depending on the practice adopted, measurements for apartments can vary by as much as 27%, and for houses by up to 58%.

Applying the statement Further to market feedback received from RICS members and other stakeholders since the publication of the original professional statement, the section on application has been significantly revised to clarify the mandatory elements of the standards. The updated section 1.1 on the application of the professional statement now states the following.

“All RICS members involved with the measurement of buildings must comply with the following requirements and retain

the following information on file or in their measurement report: bb purpose of the measurement instruction bb date of the measurement instruction bb date of measurement bb measurement standard adopted bb if IPMS [are] not used, state the reason for departure [from them] bb measurement methodology adopted (e.g. laser measurer or tape measure) bb scale of any plans used bb floor area schedule with relevant areas cross-referenced to floorplans bb unit of measurement and conversion factor, if applicable (e.g. square feet to square metres) bb signature of the RICS member and RICS-registered firm responsible for the measurement instruction.”

Moreover, the section on use of IPMS has been revised to provide additional clarification of the first edition of the professional statement, which stated that IPMS were mandatory but subject to the client’s instruction.

The second edition states that although members are expected to advise their client or employer on the benefits of IPMS, “it is understood that IPMS [are] not suitable in all circumstances and in these circumstances RICS members must state the reason for departure” from them.

UPFRONT I NT ERNAT I ONA L STA NDAR DS

The section on accuracy has also been revised to be more flexible and recognise that the precision of measurement required varies with the purpose of the instruction. It now states: “It is the responsibility of members to adopt appropriate measuring and computing processes so as to satisfy the requirements of clients and users. These requirements can range from a very broad approximation for some temporary purpose to a precise calculation for contractual or other reasons.”

Technical definitions The exposure draft also includes some new definitions, such as the following from IPMS: Residential Buildings. bb Balcony: an external platform at an upper floor level with a balustrade to the open sides projecting from or recessed from an External Wall, and including generally accessible rooftop terraces, external galleries and loggia. bb Covered Area: the extent at ground level of the area of Building covered by one or more roofs, the perimeter of which, sometimes referred to as the drip line, is the outermost structural extension, exclusive of ornamental overhangs. bb Mezzanine: an intermediate or partial storey, other than a Catwalk, between the floor levels or roof of a Building and usually fully or partially open on one or more sides.

In response to previous consultation feedback on IPMS: Residential Buildings, the professional statement also includes the following revised definitions so both Internal Dominant Face (IDF) and IDF (Internal Wall Section) are clearer and more user-friendly. bb IDF: the inside Finished Surface comprising more than 50% of the floor-to-ceiling height for each IDF Wall Section. If such does not occur, then the Finished Surface is deemed to be the IDF. bb IDF Wall Section: each internal finish of a section of an External Wall, ignoring the existence of any columns, that is either recessed from or protrudes from its adjacent section.

The professional statement also identifies a new Limited-Use Area called “Example 5 – Area difference from Covered Area”.

It explains that, “where a Sheltered Area is not functional for the primary use, this part of the Covered Area may be classified as limited-use area”.

The Component Areas have now also been revised so the sum of the

Component Areas now equals IPMS 1, and the sum of the Component Areas minus the new Component Area B1 (External Walls) equals IPMS 2 Residential Buildings. The new sub-categories of Component Area B are as follows.

1. IPMS Residential Component Area B1, External Walls, are defined as: “The external enclosure of a building, which comprises the area between the IDF and the outside face of the building.”

2. IPMS Residential Component Area B2, Internal Structural Elements, comprise all internal structural walls and columns.

3. IPMS Residential Component Area B3, Internal Non-Structural Elements, comprise all internal full-height permanent walls other than those included in Component Areas B1 and B2.

In addition to the revised Component Area B, there is also a new Component Area G called Living Space, defined as “the area available for use by residential occupiers”. Some of the Component Areas in this table can be further used for IPMS 3 if required.

IPMS: Residential Buildings The professional statement also includes a new section incorporating IPMS: Residential Buildings. It comprises the three main measurement standards: bb IPMS 1 bb IPMS 2 Residential Buildings bb IPMS 3 Residential Buildings, including IPMS 3A – Residential, IPMS 3B – Residential and IPMS 3C – Residential.

IPMS 1 can be used by parties for planning purposes or the summary costing of development proposals, and is defined as “the sum of the areas of each floor level of a building measured to the outer perimeter of external construction features. It is the same for all classes of building. In many markets, but not universally, this is known as gross external area.”

IPMS 2 Residential Buildings can help the property sector make efficient use of space and benchmarking data, and is defined as: “The sum of the areas of each floor level of a residential building measured to the IDF.” However, in respect of IPMS 3 Residential Buildings, the professional statement includes three different measurement bases, which the IPMS Standard Setting Committee felt were required to meet global market needs, IPMS 3A – Residential, IPMS 3B – Residential and IPMS 3C – Residential, Image © Shutterstock

whose characteristics are detailed below.

Some markets require only one of these measurement bases, but others may use two or more for different purposes.

Furthermore, this section includes separate floorplans for residential apartments and residential dwellings to enable non-professionals such as agents and brokers to use the standards.

IPMS 3A – Residential is similar to Gross External Area in the Code of Measuring Practice (CoMP) and is the area in exclusive occupation, measured to the outer face of the External Wall for detached dwellings and to the outer face of the External Wall and the centre line of shared walls between occupants for attached dwellings. In many markets, IPMS 3A – Residential will be used for measuring houses for transactional or land registration purposes.

IPMS 3B is similar to Gross Internal Area, Net Sales Area or Effective Floor Area in CoMP, and is the area in exclusive occupation, including the Floor Area occupied by internal walls and columns, measured to the IDF and the Finished Surface of internal perimeter walls. Many markets will use IPMS 3B – Residential for measuring flats and apartment blocks, and in some houses for transactional or facilities management purposes.

IPMS 3C – Residential represents the area in exclusive occupation, excluding the Floor Area occupied by full-height internal walls and columns, measured to the IDF and the Finished Surface of all full-height internal walls, and will in many markets be used to measure flats for transactional purposes. b

Alexander Aronsohn FRICS is RICS Director of Technical Standards

Property measurement 2nd edition professional statement consultation www.rics.org/ipmspsconsult www.ipmsc.org

Related competencies include Measurement of land and property

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RICS P ROP E RT Y JO U RN A L

UPFRONT B R I B ERY AC T

How healthy is your company?

Claire Shaw and Nilam Sharma discuss the impact of the UK Bribery Act 2010 on the property sector

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he events surrounding alleged misconduct and potential bribery at Barratt Developments raise important issues for those in the property business. In the Barratt incident, one of its top executives was arrested on suspicion of bribery following an investigation into awarding of contracts to suppliers (http://bit.ly/2e5xDPy).

First, this is an example of a company acting in the way the authorities, most notably the Serious Fraud Office, would like companies to behave when faced with such a situation, namely reporting the matter of its own volition to the police.

Other corporations who have cooperated in a similar way to avoid prosecution include Rolls-Royce and Tesco.

Second, police and prosecuting agencies regularly look at other companies in the same sector once one case comes to their attention.

Accordingly, property development companies would generally be well advised to review their position.

This is likely to involve a health check of policies and procedures, but may lead to an internal inquiry – an absolute prerequisite if something is discovered and a business contemplates contacting investigating agencies.

Investigation and review Where misconduct that is serious enough to warrant self-reporting is discovered, full cooperation could save the business 50% of the costs it would incur were it to fight the case. However, companies should be aware that, as part of this cooperation, they may be required to hand over voluntarily interview notes, emails and other data they may not have 1 0 J U LY / A U G U S T 2 0 1 7

reviewed to obtain maximum credit. The business is also likely to have to change its senior management completely and cleanse itself of wrongdoers: directors, officers and staff should not rely on their employers’ support if their respective interests are on a collision course.

Having cleansed itself, an organisation will need to review, and usually obtain an independent report on, its “adequate procedures” for the purposes of the Bribery Act 2010. These procedures will provide the statutory defence to corporate liability for any future misconduct and need to be proportionate, risk-related and under constant review.

They should include detailed and tailored training for its staff and those with whom it does business, namely those associated with it for the purposes of the act: its supply chain, joint venture and consortium partners and customers.

This may seem relatively easy for a UK business such as Barratt, which probably uses blue-chip companies as its partners. But regardless of the company’s reputation, any review should consider the relationship between the company’s managers and its associated parties, given that personal relationships can be the root of bribery problems in corporate trading relationships.

Another area for investigation and review is that of corporate gifts and hospitality. Many organisations will have altered their policies in response to the act, but others may think it does not apply to them. This would be a mistake – a review of prosecutions in the UK shows that smaller cases are often easier to pick up, and there will nearly always be a public interest in bringing bribery cases to court.

Although it is unlikely that any company would be prosecuted for a single instance Images ©

Free tiling, drive laying and discounted building materials for personal projects could all fall foul of the Bribery Act provisions of giving Christmas presents to its customers and suppliers, there needs to be a risk-based and well-documented decision-making process, also applied to discounts or favours provided to long-standing business partners. Free tiling, drive laying or discounted building materials for personal projects could all fall foul of the act.

Then there are other stakeholders’ interests to consider – those of the markets, shareholders, customers and suppliers, for example. Listed companies are already obliged to conduct business transparently and provide accurate market reports, but this obligation is likely to be extended to all companies if the currently sought review of corporate

Police and prosecuting agencies regularly look at other companies in the same sector once one case comes to their attention

UPFRONT BRI BERY AC T

Advance planning will have paid for itself many times over in terms of the money it will save

governance results in wider regulation.

Auditors, customers and suppliers need to be kept informed to the extent necessary to calm nerves and prevent an exodus of business.

The financial impact So how can a company and its directors and officers prepare for the undoubtedly significant cost of an internal inquiry and any potential involvement from investigating authorities?

Some costs can be met by a directors’ and officers’ (D&O) insurance policy, also known as a management liability. This policy can provide cover to both individual directors and officers and in limited instances the company itself.

As with all insurance contracts, you need to ensure that the policy will pay out in the event of a regulatory investigation or litigation proceedings. Recent cases have highlighted several common issues. bb Cooperation with the regulatory authorities: D&O insurance defines a claim as an actual regulatory investigation or litigation proceedings. If you have self-reported or been asked to work with an authority to allow it to determine whether there is any merit in issuing a formal investigation, then ensure your policy’s wording allows for the legal costs of an internal inquiry to be paid in any pre-claim costs. Most D&O policies limit Image @ iStock

the amount insurers will pay before a formal inspection and it is unlikely to be the full limit of insurance. bb Admitting liability: while deferred prosecution agreements (DPAs) are becoming popular, they require you to admit liability. The D&O policy will advance legal costs incurred on behalf of either the individual director or officer, or in some instances, costs incurred by the company in considering a DPA. Once the company or the individual admits liability, the D&O policy is likely to include a clause that allows those costs to be repaid to the insurers; discuss with yours the extent to which they are to be repaid in the event of a DPA. bb Who is a director or officer?

Sometimes it is not just a director or officer who is being investigated: you need to ensure that the legal costs of defending any employee who has managerial or supervisory responsibility are covered. This means expanding the definition of a director or officer to include anyone who is involved in decision-making. bb Notifying the insurers: as soon as you are aware that the regulators could be involved or a shareholder or investor has intimated that it is unhappy, you should advise your insurers; this is a judgement call, as some situations may not be as bad as you think.

Images ©

bb Separating the bad from the good: some employees may have clearly acted improperly. Make sure the policy has a severability clause so that their behaviour does not prevent insurance proceeds being paid to other employees. bb Appointment of defence lawyers: the policy will only pay out costs that are “reasonable” or “reasonable and necessary”. You can appoint your usual law firm, but if it is not versed in how a D&O policy works, it could incur costs that this may not cover, and your firm could end up paying the balance. Be certain the insurers are happy with the choice of law firm and agree a strategy of constant communication so that payment of legal bills will be authorised.

By the time a company has decided to approach the authorities to self-report, it can already have incurred considerable costs. In ideal circumstances, the organisation will have carefully considered the scenario, establishing clear processes allowing it to self-report and taken out the relevant insurances before any incident is uncovered.

Ultimately, advance planning will have paid for itself many times over in terms of the money it will save. b

Claire Shaw is an anti-bribery and corruption specialist and Nilam Sharma is a dual-qualified insurance expert at Keystone Law claire.shaw@keystonelaw.co.uk nilam.sharma@keystonelaw.co.uk

Related competencies include Business planning, Conduct rules, ethics and professional practice

J U LY / A U G U S T 2 0 1 7 1 1

Legal Q&A RICS P ROP E RT Y JO U RN A L

UPFRONT L E GA L Q & A

Commercial concerns

Q

I am a residential landlord looking to move into commercial property because of the tougher tax regimes being implemented in housing. What legal issues should I be aware of when making this transition?

> Daniel Stern

A

Tax relief on buy-to-let mortgage interest payments for residential property has been significantly reduced, resulting in all such properties, as well as second homes, incurring an extra 3% stamp duty.

Commercial property is not without its difficulties either; this article details some of the common problems landlords experience in this area as well as how best to mitigate them.

Insolvent tenants If a tenant becomes insolvent the lease will probably be disclaimed, leaving the landlord with an empty property and – once it is repossessed – a business rates liability, after any relevant relief. Not only will this leave a hole in the owner’s income, it will also seriously affect the value of its investment.

Landlords should therefore assess the commercial viability of any proposed tenant carefully, to determine its ability to pay the sums due under the lease. This can be done by considering its accounts, which are available from Companies House, requesting current management accounts if possible, and visiting any other premises it may be occupying to determine how busy these are. Overall, landlords need to have a good idea of the health of a tenant’s business before agreeing to lease a property to it.

Rent arrears action plan Carrying out thorough due diligence before agreeing any leases can minimise the risk of tenants not being able to keep up payments. Owners can agree that a rent deposit is taken and the terms for when it can be used, after which it should be topped up by the tenant.

Asking the tenant to provide guarantors and, if it is a corporate tenant, requesting that the directors guarantee the company’s payment of the rent and performance of the other covenants in the lease, is advised. Due diligence should be carried out on the ability of those directors to pay the rent and other outgoings due in the lease should the company default.

1 2 J U LY/A U G U S T 2 0 1 7

Daniel Stern is an associate solicitor at Slater Heelis LLP daniel.stern@ slaterheelis.co.uk

Lasting damage Dilapidations, whether during or after the lease term, can significantly dent a landlord’s return. If owners have let the property on a full repairing and insuring lease, then in theory they should be able to recover the cost of the repairs from the tenant. However, depending on the lease terms and the point at which the dilapidations schedule is served, recoverability can be affected.

For instance, there is a statutory cap pursuant to section 18 of the Landlord and Tenant Act 1927 that limits recoverability to the diminution in the value of the property consequent on the disrepair, if the schedule is served at or towards the end of the term. This act also raises supersession arguments, meaning that the value of the repairs can be superseded by the landlord’s own redevelopment plans.

Carrying out regular spot checks on the property and acting swiftly can help reduce any lasting damage, as can appointing an experienced solicitor and surveyor who are familiar with the law and the arguments raised by tenants seeking to minimise their repair liability or get out of it entirely.

Subletting Tenants subletting or assigning premises without consent can present a number of complicated legal issues according to the particular circumstances of the case. The best way for landlords to prevent these occurring is to keep a careful watch on who pays the rent and visiting the premises frequently to determine who is in actual occupation, providing this is done in accordance with the lease terms.

If the landlord becomes aware of a third party being in occupation, it should immediately put a rent stop in place, and notify the tenant of its breach, what it must do to remedy it, if anything, and the action that will otherwise be taken. A well-drafted lease is a first line of defence, as this will allow the necessary steps to be taken to remedy any occupation issues.

Squatters, vandalism and theft Advertising vacant premises can create issues of its own, because those who target vacant premises for occupation become aware of their availability. Landlords should ensure that any vacant premises are properly secured – making this the tenant’s responsibility if the lease has not expired – and regularly visiting, or appointing an agent to visit, the property to inspect and manage it while vacant. b

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UPFRONT C O NF LI C T O F I NTE R EST

No compromise Milton Silverman clarifies what conflict of interest entails

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rofessionals have started to pay more attention to conflict of interest as they become increasingly aware of the power of external factors to distort interpretation and reasoning and undermine objectivity.

The Board of Ethics, a US organisation, defines a conflict of interest as a situation in which personal or financial considerations have the potential to influence or compromise professional judgement in consultation, instruction, administration or any other professional activity (http://bit.ly/2pcl07e).

It is important to note that it is not necessary for such influence or compromise to have occurred before a situation can be identified as a conflict of interest; it is enough for the situation to appear to give the potential for professional judgement to be compromised. The mere appearance of a conflict of interest can be damaging to professional relationships and public perception of the profession, where the person affected may be totally unaware of the way in which their judgement has been biased.

1 4 J U LY / A U G U S T 2 0 1 7

Residential property One interesting example in the residential property sector is the home reporting system. This was introduced in Scotland in 2008 to eliminate the need for multiple buyers to commission surveys for the same property.

A comprehensive review discovered that, in some cases, frontline surveying staff found themselves caught between their duty to provide an accurate summary of a property’s advantages and disadvantages for the buyer, and the wishes of the seller who commissioned them to get the best possible price for their home.

Perhaps the most obvious scenario in the property world giving rise to a clear conflict of interest is dual agency, or ‘double dipping’ as it is known. In practice, it is best to stay away from situations such as this because it is virtually impossible to avoid conflict of interest.

RICS is tackling this with its own exacting guidance and standards.

When carrying out surveys, RICS members must adhere to a strict set of valuation standards that are internationally recognised. They must have professional indemnity insurance, be a member of RICS’ Valuer Registration Image © iStock

Good identification systems and diligent recordkeeping are necessary to demonstrate that a surveyor acted properly Scheme, have their own complaints handling procedure, be a member of a third-party redress scheme, and undertake mandatory CPD. On top of all this, they must also obey RICS’ strict rules of conduct.

The art world It may be comforting to all concerned to know that conflict of interest is a problem that arises in many industries. In the art world, for example, a frequently raised concern is the position of the auctioneer.

They try to keep both buyer and seller happy, but as a matter of law they are deemed to be the agent of the seller.

UPFRONT CO NFLI CT O F I NTEREST

RICS members must adhere to a strict set of valuation standards that are internationally recognised

The potential for conflict of interest is clear in having to juggle the interests of both buyer and seller, and the issue is raised every so often by aggrieved purchasers who think they have had a bad deal.

The footballer’s case A few years ago, an interesting case involving a football agent went all the way to court – Imageview Management v Jack [2009] EWCA Civ 63.

The agent in question had negotiated a two-year contract for his client with a football club. His remuneration was to be 10% of the footballer’s monthly salary, which can amount to a great deal of money. But while negotiating for the player, the agent also agreed with the club that it would pay him a fee of £3,000 for getting a work permit for the player.

This was needed because the player was not an EU citizen, but the agent did not tell him about the work permit. A year after the event, when the player asked the agent about it, he was told it was none of his business.

When the player found out about the work permit deal, he stopped paying the 10% due under the agency contract. The agent sued for the unpaid agency fees,

but the player defended and claimed back all the fees he had already paid, as well as the full £3,000 received by the agent from the club for the deal.

These are some of the discussions from the case: the contract between the player and agent, to which the judge referred, provided that the agent was to “use his reasonable endeavours to promote the player and act in his best interests”. The judge said that if the agent had told his client – the footballer – that during his negotiations with the club he was also going to make a deal for himself while obtaining the work permit, there would have been no problem, provided the player had not objected.

As the judge put it: “The law imposes high standards on agents … if you undertake to act for a client, you must act 100% body and soul for them. You must act as if you were them. You must not allow your own interests to get in the way without telling them. An undisclosed but realistic possibility of a conflict of interest is a breach of your duty of good faith to your client.

“That duty should not cause an agent any problem. All they have to do to avoid being in breach of duty is to make full disclosure. Any agent who is doubtful about [their] position would do well to do just that.”

The judge quoted another important case on agency. Here are just a few words from the eminent Law Lord involved: “A principal is entitled to have an honest agent and it is only the honest agent who is entitled to any commission.

In my opinion, if an agent directly or indirectly colludes with the other side, and so acts in opposition to the interest of [their] principal, [they are] not entitled to any commission.”

The effect of these fine phrases was as follows: after much argument from both sides, the footballer’s agent had to pay

back all the fees he had received from the player, in addition to the £3,000 secret profit he had made from the club. In other words, the agent ended up with nothing.

Robust systems There are systems in place for chartered surveyors to spot conflicts and deal with them. However, RICS Regulation’s annual review for 2013–14 recorded that the most common failing of registered valuers at audit was the lack of a robust system to check conflicts of interest and, where one exists, its failure to record the result of those checks.

Good identification systems and diligent recordkeeping are necessary to demonstrate that a surveyor acted properly. The full implications of a weak system may only become apparent when a surveyor’s reputation has already been damaged, or a client decides that the surveyor is to blame for their misfortune.

One of the most common conflicts is acting for more than one client in the same transaction. While it is easy for individuals to avoid such situations, it is much harder for larger businesses, particularly those with multiple offices.

RICS’ global professional standards and guidance on conflicts of interest are particularly rigorous and no professional could do better than to comply with the precepts set out in these. RICS global and UK professional statements on conflicts are both available on the website (www.rics.org.uk). The story of the footballer’s agent is a salutary lesson: chartered surveyors act where there is a conflict of interest at their peril. b

Milton Silverman is a partner with Streathers Solicitors LLP mcsilverman@streathers.co.uk

www.streathers.co.uk

Related competencies include Business planning, Conduct rules, ethics and professional practice

J U LY / A U G U S T 2 0 1 7 1 5

RICS P ROP E RT Y JO U RN A L

UPFRONT D I V ERS I T Y

Ambition has no gender Vivienne King, chair of Real Estate Balance, introduces an initiative to improve gender balance at senior levels in the property industry

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omen are better represented in property professions than they have ever been, with increasing opportunities to realise their potential. The benefits for business include not only broadening the talent pool, but also the introduction of different perspectives, experiences and fresh ideas to enrich decision-making.

Yet with a few notable exceptions, virtually all the leadership positions in our sector are still held by men. A recent survey by Real Estate Balance (REB) brought this to light, as women were found to make up fewer than 20% of board members at the 40 companies taking part, a figure lower than in banking at 31% or asset management at 28% (http://bit.ly/2p9GhQQ). Why is real estate behind, and what can be done to address the imbalance?

Leadership leverage REB was formed by seven senior women in the property sector curious about why we are in a minority and keen to develop practical ways to bring more women into leadership positions. It brings together men and women from different disciplines and organisations across real estate who want to redress the gender imbalance at senior levels.

We are conscious that a number of groups are looking into this issue, but what we observed was that it was not being approached from the top down with

Boards play a vital role in creating the culture and setting the tone for an organisation 1 6   J U LY / A U G U S T 2 0 1 7

corporate leaders in the same way that it was from the bottom up with individuals at more junior levels. Harnessing the support of senior leadership to train and encourage women to take up senior executive and board positions in their businesses is therefore one of the features of our approach.

Ground-breaking research To find out how businesses are promoting gender balance and investigating what more can be done, REB recently carried out a survey of 40 companies and 382 people working across different areas of the property sector. The resulting report, which we produced in partnership with PricewaterhouseCoopers, challenges some of the myths that hold back women’s careers and offers a 10-point plan for strengthening gender balance.

It is encouraging that many real-estate businesses have launched policies and initiatives to increase diversity and the balance of representation in their teams.

These measures include mentoring, flexible working, training in unconscious bias and return-to-work programmes, and there is no doubt these are beginning to make a difference.

Yet many participants expressed concern about what they see as the slow pace of progress and the sometimes limited impact. They want their businesses to look beyond policies at how to alter some of the attitudes that restrain progress. Employees regard cultural and behavioural change as the number-one priority if we are going to see improvements in the gender balance at senior levels.

Altering attitudes An inclusive working culture will involve looking at how to ensure that working hours and processes reflect different needs and aspirations. Examples could include reconsidering the kind of team socials or client events that are organised so they are not only planned around

sport and varying the timing so they can accommodate different working hours.

It is also important to challenge assumptions: for example, that senior leadership should not work flexible hours or that women will not wish to travel due to family commitments, because in both cases they might be willing and able to do so. This shift in attitudes applies as much to men as women; men can be reluctant to request flexible working when their employers assume, or they believe their employers assume, that this is only an option for mothers with young children rather than a way of working that could benefit everyone in the organisation.

Organisational commitment Another encouraging sign from the research is the high level of leadership commitment to gender balance. Boards play a vital role in creating the culture and setting the tone for an organisation as a whole. Commitment to gender balance cannot stop with senior leaders, yet it looks as though it often does. It needs to extend to ensuring a positive attitude to change throughout a business.

It is important that everyone in the organisation understands why diversity is a business priority and what they can do individually to support it. A key part of this is engaging the cultural commitment of everyone in line management, as they are the ones who will make it happen.

Positive signs Progress is slow because changes in culture and attitudes clearly take time.

But if we do not want to fall behind other sectors, we need to commit more deeply in our businesses and more broadly across all representatives of our sector.

Nevertheless, we are confident that property professionals have the will to move in the right direction. The level of interest in the survey and the candour with which participants shared their views are clear signs of the commitment to progress – the results of which will be a sector that is more dynamic, representative and robust. b Vivienne King is Chief Executive of Soho Housing Association and Chair of Real Estate Balance vivienne@sohoha.org.uk

The power of real balance: How diversity can transform your real estate business http://bit.ly/2ndHTGH realestatebalance.org

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RICS P ROP E RT Y JO U RN A L

UPFRONT S U STAI N AB I L I TY

Building footprint

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While UK building stock is keeping pace with its carbon reduction commitments it faces a number of challenges to maintain its progress, Keeran Jugdoyal writes

ow much carbon dioxide is emitted by the buildings in which you live and work? How about the buildings you develop, refurbish or operate?

Emissions from the UK’s 25m dwellings and 2m commercial and public buildings account for 17% (http://bit.ly/2kJuAhg) of the country’s direct greenhouse gas (GHG) emissions (http://bit.ly/2q29jV6), according to figures from the Department for Business, Energy and Industrial Strategy (DBEIS). These emissions are primarily a result of fossil fuel use in space heating; but indirectly, buildings also account for two-thirds of the emissions from the power sector, mainly due to electricity demand from lighting and appliances.

Buildings have a crucial role to play in meeting the UK’s carbon targets and fulfilling its commitments under the Paris agreement of 2015, the legally binding carbon reduction plan that aims to limit

plan includes five-yearly carbon targets from 2008 until 2032, which restrict the amount of GHGs that the UK is legally allowed to emit in those timeframes (http://bit.ly/1V2UBq7).

In the latest data, for 2015, UK carbon emissions were 1,569 megatonnes of carbon dioxide equivalent, this being the metric that enables comparison of the respective potencies of different GHGs. A 15% decrease was recorded in the buildings sector in 2014 as a result of reduced heating demand in warmer winters – another impact of climate change – according to DBEIS. The UK’s independent Committee on Climate Change (CCC) said this figure, together with the current emissions reduction rate, provides confidence that the UK is on track to meet and even outperform its carbon budgets for the second and third periods, 2013–17 and 2018–22. However, to meet its long-term aspirational targets, the UK will need to increase the annual rate at which emissions are being reduced by at least 3%, starting now. For the property sector,

global warming to 2°C, measured in relation to pre-industrial levels.

Global context Considering carbon dioxide levels globally, the UK as a member of the EU is currently among the three regions with the highest impact. Based on 2015 data (http://bit.ly/2eD3kRN), China was the single highest emitter, being responsible for around 30% of total global emissions, with the USA and EU following suit at 15% and 10% respectively.

Taking a closer look at carbon dioxide emissions per inhabitant, the UK ranked 16th of the 28 EU member countries in Eurostat data for 2012, with 7.6 tonnes per capita (http://bit.ly/2orMEl4) – around 3% higher than the EU average and 2.6 times greater than the number for developing countries (see Figure 1).

Cutting emissions The Climate Change Act 2008 commits the UK to reducing carbon dioxide emissions by at least 80% in relation to 1990 levels by 2050. The implementation

Figure 1 Levels of carbon dioxide emitted per capita (2012)

Source: Eurostat *Countries and territories receiving official development assistance

20

Metric tonnes of carbon dioxide/inhabitant

UK ranks 16th among countries in EU 16

12

7.6

8

7.4

4 2.9

Iceland

Norway

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EU (28 countries)

Estonia

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Hungary

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UPFRONT S USTA I NABILITY

Figure 2 Megatonnes carbon dioxide

Updated indicator trajectory for residential buildings’ direct emissions Actual emissions

100

80

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70

Historical emissions

60

Trajectory

50

Previous trajectory

90

2031

2024

2017

2010

2003

40

Source: CCC, Meeting Carbon Budgets – 2016 Progress Report to Parliament, Technical Annex 3 (http://bit.ly/2ph8w1R) this would entail an acceleration in the rate of completion of net zero-carbon new buildings and refurbishments.

The regulatory framework Several policies have attempted to reduce carbon emissions associated with UK building stock. These include regimes such as the EU Emissions Trading System, with charges directly linked to emissions. There are also measures such as the Renewable Heat Incentive (RHI) and Feed-in Tariffs, available for using low- or zero-carbon energy sources. A significant driver of policies has been the European Energy Performance of Buildings Directive, which has resulted in the implementation of minimum energy efficiency performance standards in both buildings and the systems they use.

The CCC’s latest projections of the UK’s direct building emissions trajectory to 2032 (see Figure 2) show an improvement on the previous trajectory for the residential sector, which could indicate the success of policies and other initiatives encouraging better building fabric performance, as well as wider deployment of energy-efficient appliances and lighting.

In its latest progress report, the CCC also assesses the impact of all policies in relation to projected carbon savings.

Some, such as the RHI and the Carbon Emissions Reduction Target for energy companies, have performed well, but others less so, with Part L of the Building Regulations, for example, undermined by the performance gap between design and post-construction carbon emissions.

Refurbishment reductions While great progress has been made in reducing the carbon footprint of new buildings, this is somewhat offset by the low retrofit and replacement rates of the existing building stock. Refurbishment

rates stand at around 0.5% for domestic and 1% for non-domestic buildings per year (http://bit.ly/2qNZ05j).

As 75–85% of the current UK building stock will still be in use by 2050, there is significant need for effective policy to overcome the technological, behavioural and managerial barriers associated with low-carbon and net zero-energy or carbon retrofits (http://bit.ly/2oGqAhS), such as the following: bb managerial: lack of initiatives to encourage energy-neutral refurbishments bb behavioural: familiarising users with carbon reduction technologies and training them to use buildings in a sustainable way bb technological: minimising disruption to users and to the facade and introducing a mixture of interventions and low-carbon technologies appropriate to the diversity of the existing building stock.

Accuracy of predictions The property sector acknowledges the need for bridging the performance gap between actual metered energy consumption and the figures predicted during the design stage. Recent research from the Carbon Trust demonstrates that in-use energy consumption can be five times higher than energy by end use and carbon footprint predicted at design stage under Part L. This discrepancy results from standardised assumptions for occupancy hours and controls and exclusion of unregulated loads, and is exacerbated by a lack of building monitoring after occupation. In other words, current predictions tend to be unrealistically low, while actual energy demand is often unnecessarily high, but this is rarely flagged up given the lack of monitoring (http://bit.ly/2p0MeRw).

There is therefore work to be done in offering a more realistic representation

of a building’s carbon footprint at design stage, aligned with a regulatory framework that will increase visibility and monitoring of operational performance.

Political landscape Depending on the shape of the final relationship agreed with the EU, the potential economic shock of Brexit over the medium and long term, as predicted by the Institute for Fiscal Studies and the Bank of England, could mean energy use and emissions both decrease, with a consequently lower carbon budget.

The structure of the economy, population projections and interest and exchange rates could all be affected by the UK’s departure from the EU, which will in turn affect energy demand, manufacturing and agricultural production and the cost of both high-carbon and low-carbon options, the CCC’s October 2016 briefing note suggests.

What can the sector do?

The property professions have an essential role to play in helping the UK government meet its emissions targets. The good news is that the sector offers plenty of opportunities for both adaptation and mitigation, and considerable value can be added by pursuing reduction targets that go above and beyond those of the Building Regulations. This would increase asset value, offer resilience in the face of climate change and enhance health and wellbeing for building occupants.

Creating, assessing and accelerating opportunities for net zero-energy or carbon retrofits of existing buildings is at least as important as maintaining high performance standards for new buildings.

To increase efficiency and trigger greater behavioural change for both new and existing buildings, the sector should move from design standards to performance verification standards, and increase public reporting on buildings’ GHG emissions and energy and water use. b

Keeran Jugdoyal is Senior Consultant in the Strategic Asset Management Team at Faithful+Gould keeran.jugdoyal@fgould.com

Related competencies include: Sustainability

J U LY / A U G U S T 2 0 1 7 1 9

RICS P ROP E RT Y JO U RN A L

UPFRONT TAX I N G T I M E S

TAXINGTIMES

I

Robert Walker provides a useful reminder of the benefits of land remediation relief

If you are looking at the feasibility of developing a brownfield site, or indeed any other site that is contaminated or has been derelict over the long term, it is worth considering whether you can benefit from any tax relief for land remediation.

Land remediation relief was introduced in 2001 and extended in 2009, to address the market’s perceived failure to bring back into use land blighted by previous industrial use or long-term dereliction.

Key benefits Subject to satisfying certain conditions, relief is available for 150% of the costs incurred by companies in bringing contaminated or long-term derelict land into productive use.

The relief applies to costs irrespective of whether they are immediately recorded as expenses in the profit and loss account or capitalised on the balance sheet. Qualifying costs will include staff, materials and payments made to subcontractors.

Of particular benefit is that, to the extent that the deduction creates a tax loss, this can be “surrendered” to 2 0 J U LY / A U G U S T 2 0 1 7

HM Revenue & Customs in return for a cash refund equal to 16% of the amount.

To take an example, £1m of qualifying expenditure would create a deduction of £1.5m.

If in turn this led to a loss of £1.5m, the repayable cash credit would be £240,000, that is, 16% of £1.5m.

Main conditions The principal conditions for making a claim are as follows: bb the entity that is incurring the spend must be a UK corporate taxpayer bb the costs must relate to the remediation of land that is either contaminated or in long-term dereliction bb the expenditure is not being subsidised bb where the land is contaminated, neither the company making the claim nor anyone who is connected to it must have been responsible for that contamination bb the company holds a “major” interest in land; that is, a freehold or lease of at least seven years.

A site does not need to be both derelict and contaminated to qualify.

The relief for land in a contaminated state and that for derelict land address different issues.

Contamination Land is in a contaminated state if there is something in, on or under the land that causes “relevant harm”, or there is a serious possibility that “relevant harm” will be caused.

Such harm includes death or significant injury or damage to humans or animals or other organisms, significant pollution of controlled waters, significant adverse impact on the ecosystem, or damage to buildings that would affect the way that they are used.

Although the level of risk from a contaminant will vary according to the land use, the contamination must be present as a result of industrial activity rather than as a result of the presence of living organisms or decaying matter from them.

The three exceptions to this are Japanese knotweed, radon and arsenic, which are regarded as contaminants for the purposes of the relief.

Land will not count as being “in a contaminated state” simply as a result of the presence of air or water, unless there are pollutants present in those.

In most cases, developers will have gathered the information needed to show whether the land is contaminated for the purposes of remediation relief during the planning process.

As ever, there are some complexities with claims. For example, relief for remediation of Japanese knotweed will be denied where this involves removal to a landfill site, or where the company planted it – which is unlikely – or permitted its proliferation.

Derelict land Land is defined as being derelict for the purposes

of the relief if it meets the following conditions: bb it has been derelict since 1 April 1998 bb it is not currently in a productive state bb it cannot be put into a productive state without removing buildings or any other structures.

The term “productive state” has a broad meaning, and includes land that is in economic or social use.

Therefore, land that is being used as retail premises or a car park or has a social use such as a recreational area will not qualify.

The presence of buildings or structures on the site must also be preventing the site being brought back into productive use.

Relief will be available for certain specified costs of improving derelict land, for example the removal of concrete, foundations, pile caps, basements and underground services.

Conclusion The message to take away is that, while developing land that is contaminated or has been derelict for the long term may be commercially challenging, it is worth looking at whether any tax relief is available to improve the financial returns. b Robert Walker is Partner and Real Estate Tax UK Network Leader at PricewaterhouseCoopers LLP robert.j.walker@uk.pwc.com

c

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C OMMERCI A L

commercial

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CO M M E R C I A L I N V ESTM E N T

Monitoring, managing and mitigating

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ny investment means taking a risk. The key thing is how this can be monitored, managed and, where possible, mitigated.

The extent of risk taken is usually linked to a required or expected return. In multi-asset portfolios, where investments are placed in bonds, gilts, equities and property, the aim is to diversify risk and returns across all asset classes and optimise the portfolios’ performance through the cycle.

Although risk is always present, it changes over time. More emphasis has been put on risk management since the global financial crisis in 2008, though this changes depending where we are in the economic or political cycle. Notable changes have occurred in regulation with the Basel II standard for banks and the EU’s Solvency II Directive for insurers, which ensure that the respective professions hold a certain amount of regulatory capital against investments as a buffer.

The European Market Infrastructure Regulation has also ensured that all over-the-counter derivatives trades occur across an exchange through a central clearing counterparty, where they can be formally registered and cleared. This helps the regulator look though to any counterparty if required, and work out how much risk is being held.

Global concerns Last year was full of risks. On the first working day of 2016, London found Asian stock markets in crisis as global concerns 2 2 J U LY / A U G U S T 2 0 1 7

Gary McNamara explores how investors manage risks after a turbulent year for the property market, and details one common approach were building about China’s ability to grow and its fast-mounting levels of debt.

Markets around the world were shaken, not least the UK property market.

In February, as the turmoil in global stock markets continued but showed signs of stabilising, the UK announced that it would be holding a referendum on EU membership. The four-month notice period of a major political event caused investors to retreat further by putting deals on the back burner and deciding to wait and see what would happen. March then saw the rise in Stamp Duty Land Tax of 1%, which made it more expensive to buy commercial property.

Following the referendum result, many property fund managers were worried about capital values falling by as much as 15%, with some funds being forced into quick asset sales to meet their redemption requirements. The rest of the year in UK commercial property was not as bad as initially perceived, however.

An unprecedented and consequently unpredictable year, 2016 engendered uncertainty across the business world.

It saw various risks related to different assets, with liquidity proving a challenge for some retail property funds.

Liquidity and volatility The uncertainty and liquidity issues of 2016 were felt by several markets across all asset classes. This led to the

Last year created uncertainty across the business world

international Financial Stability Board, a group of G20 leaders who meet to promote the reform of international financial regulation, issuing 14 policy recommendations in January 2017 to address structural vulnerability from asset management activities.

In February, the UK’s Financial Conduct Authority went on to publish a discussion paper entitled “Illiquid assets and open-ended investment funds”, with specific reference to property funds, to address liquidity risk. These two regulatory initiatives show an increasing emphasis on the liquidity risk experienced by funds.

In knowing that property funds experienced liquidity issues in 2016, the Association of Real Estate Funds (AREF) commissioned a report to examine how various funds managed their liquidity in the period of volatility. This was an early initiative that was seen as a proactive rather than reactive step by the commercial property market.

RICS also set up its Global Investment Risk Management Forum last year in an effort to gain a better understanding of, and address the challenges and opportunities in, effective risk management. The forum is led by RICS Past President Martin J Brühl.

Asset classes In property, many risks are associated with the nature of the asset class, including those relating to the tenant, location and sector; two others that have come to the fore in recent years are liquidity risk and market risk. What is important is the way that fund managers monitor, manage and mitigate these risks where possible.

Image © iStock

C O MME RCIAL I NV ESTMENT

In a class such as property, an investment strategy is used to ascertain where and what assets should be purchased. Are these assets being purchased for income returns or longer-term capital returns? Property provides a total return that comprises both – income in the form of rent paid, and capital in terms of changing capital value. A fund manager will be aiming to increase these returns while also protecting them.

Since 2008, diversification strategies in many UK institutions have changed.

As an investor, would you prefer to own a portfolio of retail properties alone, or would you like one made up of assets diversified between office, retail and industrial premises? Many fund managers consider a diversified portfolio as a means of risk management, given the differing performance attributes of the various assets.

Historically, liquidity and market risks have been managed using more liquid forms of property, such as real-estate investment trusts. In other asset classes, various risk management tools such as futures, derivatives and options are used to help the managers of funds protect capital values and enhance portfolio returns throughout the market cycle.

A recent addition to the risk management toolbox for property fund managers is MSCI/IPD property futures

Many fund managers see a diversified portfolio as a means of risk management

Figure 1 Reweighting portfolios

BUY – MSCI/IPD All-Industrial Index

Counterparty A

Counterparty B SELL – MSCI/IPD All-office index

contracts, which help manage liquidity and market risk alike. Two specific uses by fund managers are discussed below.

Liquidity risk management MSCI/IPD property futures are a liquid form of exposure that can be traded daily on the regulated Eurex Exchange, where buyers and sellers can transfer property risk in compliance with regulation.

Due to the flexible and inexpensive nature of these futures, property funds with excessive cash holdings can use them either to reduce cash drag on their performance, or to help manage redemptions quickly.

Market risk management Tactical asset allocation is used by fund managers to manage the portfolio weightings into certain sectors or geographical regions. To change these weightings in the past, fund managers have had to sell an asset and then buy another in a different sector or region.

This has been time-intensive and also entails high transaction costs, which in turn erodes returns by around 8% for buying and then selling an asset.

A new method is now available to fund managers, however, whereby they can use property futures to reweight their

portfolio to their required sector or region for a fixed period, until they review the strategy. Such reweighting strategies are used in all other asset classes, with property being the last main class to follow this route.

For example, assume the fund manager wants to downweight exposure to offices and upweight to industrial. They “sell” the MSCI/IPD Office Index and simultaneously “buy” the All-Industrial Index (see Figure 1). This is done looking at the portfolio as a whole or overlay strategy for a specific period of time, without the need to sell any direct assets.

In doing this, the fund manager has reweighted the portfolio to the desired sectors in a timely and cost-effective way.

Other strategies that have been used by fund managers in dealing with market risk exposure include buying the required index to gain exposure to a specific sector while they are waiting to find suitable assets. They can also sell the index to hedge or remove exposure to a specific sector. Figure 2 shows the property futures contracts that can be transacted on the Eurex Exchange.

Such overlay strategies are constantly being developed, leading to a range of new and innovative property risk management techniques. C

Figure 2 MSCI/IPD property futures contracts transacted on the Eurex Exchange MSCI/IPD UK All-Property Index

MSCI/IPD All-Retail Index MSCI/IPD Shopping Centre Index

MSCI/IPD Retail Warehouse Index

Gary McNamara is Director at Arca PRM gmcnamara@arcaprm.com

MSCI/IPD All-Office Index MSCI/IPD West End Office Index

MSCI/IPD City Office Index

MSCI/IPD All-Industrial Index MSCI/IPD Industrial South East Index

Related competencies include Investment management (including fund and portfolio management)

J U LY / A U G U S T 2 0 1 7 2 3

R IC S P ROP E RT Y JOU RN A L

CO M M E R C I A L L AN D LO R D A N D T EN ANT

Each to their own

The demand for owning assets is changing with rapid shifts in commercial cultures. Claire Haynes and Helen Garthwaite ask how landlords can keep up

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Changing needs

rented rather than owned by occupiers.

Many businesses no longer want to invest capital in premises and spend time on property management issues. It is no secret that the average lease term has fallen from 25 years in the 1980s to just 7.2 years today.

Larger tenants with established businesses currently opt for longer lease terms of 10–14 years. High fit-out costs and security of tenure make such leases attractive to them, and landlords remain keen to keep such good tenants, both as a reliable source of income and as positive for the capital values of the properties they occupy.

Investors have also changed; historically, the sector was dominated by direct investment from UK pension schemes and insurance companies, but

The workforce no longer needs or wants to be in the same space for the entirety of the working day or week, as technology enables them to be agile.

This socio-economic transience is transforming work–life culture, the way in which properties are used and the terms on which they are occupied. A rise in the contingent workforce is also increasing the demand for flexible space.

Sole owner-occupancy of properties by businesses has fallen; 55% by value of the UK’s commercial property is now

Could the change in occupier requirements see an end to the category A office specification?

he way in which businesses want to own and use their properties is changing.

Traditionally, a business would purchase freehold premises or take a 25-year full repairing and insuring (FRI) lease on a market rent.

As a model of ownership and occupation, this has historically offered stability and investment certainty for all the stakeholders. In recent years, however, these property ownership and occupation structures have come under pressure from market disruptors to adapt and better serve the needs of businesses.

2 4 J U LY / A U G U S T 2 0 1 7

Image © iStock

recent years have seen the growth of collective schemes enabling smaller and overseas entities to enter the market.

Overseas investors are now the largest group of new investors in UK property, showcasing its strength over the long term. These investors are likely to have little appetite for change to existing ownership models as they see property only in respect of the returns it offers.

However, there is now some demand for shorter-term flexible space. Much of this is satisfied by serviced office providers and the ever-increasing number of collaborative working hubs.

Technology, media and telecoms businesses as well as start-ups have embraced collaborative working and the benefits this offers. Over the past few years, there has also been an increase in corporations taking flexible workspace for distinct projects and to plug workspace shortages.

Leases and licences Occupiers can also enter into short-term management agreements, which take the form of a licence with a right for the landlord to allocate alternative space or workstations if required. As such, there is no grant of exclusive possession of the space, which is a key legal characteristic of a lease. The occupiers have little security of tenure, and while this does not suit every business, the process on termination of the agreement is easy for them, without the costly reinstatement obligations required by leases.

These new models of property ownership are not for everyone. Some

C O MM E RCIAL LA NDLORD A ND TENANT

businesses simply want their own flexible arrangements with a landlord, or they wish to futureproof existing arrangements. Has the legal system adapted to this situation?

A lease in an institutionally acceptable form will contain wide-ranging restrictions on alienation. There will be a ban on assignment and underletting without landlord consent and a prohibition on the sharing of space or parting with possession of it, so these restrictions limit the use of flexible arrangements by tenants. They mean that the sector is grappling with deeds to vary the terms of existing leases and the granting of management agreements and licences, which are the thin end of the wedge in relation to alienation covenants.

Under the existing rules, a lease cannot be granted for an indefinite period; a fixed term must be set out in the tenancy agreement. Even periodic tenancies are for a measurable period of time, terminable by notice, usually of the same length as the period for which rent is paid.

Most short leases are contracted out of the Landlord and Tenant Act 1954 so the tenant does not gain security of tenure and an entitlement to a new lease at the end of the term of the existing tenancy.

So once the end of a contracted-out lease is reached, the parties must enter into a new tenancy in order to regularise the position.

If a tenant is left to continue in occupation of the premises after the end of the existing contracted-out lease’s term without documenting a new tenancy, they can inadvertently gain security of tenure, making it a lengthy and costly exercise for a landlord to terminate the resulting tenancy and obtain vacant possession of the premises.

Around 40% of leases now contain a break option entitling the tenant to terminate before the end of the lease term, reflecting the increasing desire for occupier transience. Break clauses also contain legal traps, however, and a landlord will often do all it can on to keep a tenant on the hook paying rent for the remainder of the term.

So there are flaws with the existing system of ownership and a desire for change from occupiers; but institutional landlords and lenders are still nervous about moving away from traditional landlord and tenant relationships.

From both an investor’s and lender’s point of view, any changes in the ownership model must not increase investment risk either, and without changes to regulatory structures,

investment and lending criteria, it is unlikely that any new ownership models will ever become standard in the market.

A long-term approach to property management must be maintained to enable any change of practice. How does the property ownership model evolve while still being attractive to key stakeholders? How this tension will be resolved remains to be seen, but innovative thinking will be required.

Investment in residential In the UK residential sector, there has been a push towards building to rent as more people have been priced out of ownership. Institutional investors are keen to exploit this new model with specific, measurable income flows. The cycle of occupation is expected to be shorter than a traditional FRI lease, but it will be attractive to investors and occupiers in the same way that student accommodation has proved to be. Occupier demand for build-to-rent properties will be high as institutional investors aim to construct quality accommodation, which is scarce in the residential market.

The government has recently set out its strategy to increase the supply of accessible and affordable housing. As well as the build-to-rent model, schemes such as the Home Building Fund (http://bit.ly/2pX4AAU) and the Accelerated Construction programme (http://bit.ly/2hNegMM) have been set up to improve housing supply and increase the number of developers active in the market. At the consumer end, shared ownership and the government’s Starter Homes scheme are popular as first-time buyers take advantage of the incentives.

On a smaller scale, crowdfunding initiatives and community-led projects have enabled individuals to pool their resources to get on the property ladder.

An appreciation and acceptance of such projects by lenders and investors is essential if more are to be pioneered and completed successfully.

New uses What about the physical nature of buildings – do they lend themselves to different ownership structures? Changing occupier requirements are reflected in the use of our existing buildings.

Traditional buildings adapt well to new uses, as the high demand for conversions of old industrial buildings into high-specification residential developments attests. Historically speaking, buildings were made to last.

There are flaws with the existing system of ownership and a desire for change from occupiers Could the change in occupier requirements see an end to the category A office specification, which has been a core standard in property investment and occupation for many years? We are at a crossroads – desire for the bespoke in one direction, readily accessible space with some uniformity in the other.

In some sectors, the trend for keeping costs to a minimum has resulted in purpose-built spaces with a shorter lifespan, which tend not to lend themselves to evolving uses and ownership. Tight planning controls also restrict changes of building use. These influences are pushing against the desire for flexible space that can be adapted over time by generations of occupiers.

Many new developments are mixed use, with office space next to residential accommodation, retail, restaurants and coffee shops. This balance can be a delicate but harmonious one, though when the good times are over and new developments stall it is existing buildings that must adapt to supply quality space for occupiers.

The ownership dream is still alive, but occupiers are prompting changes to the model, so lenders and investors must look to adapt their investment criteria to keep pace. The legal framework must also evolve to protect all parties in their new ownership arrangements. C

Claire Haynes is a professional support lawyer and Helen Garthwaite is partner at law firm Wedlake Bell. Helen is a founder of Tomorrow’s City, Today’s Challenge chaynes@wedlakebell.com hgarthwaite@wedlakebell.com

Related competencies include: Landlord and tenant (including rent reviews and lease renewals), Leasing/letting

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RICS P ROP E RT Y JO U RN A L

CO M M E R C I A L P R O P T EC H

Proptech prospects Dan Hughes reports on a high-level discussion of technology and property with investors and technology specialists The panel bb Philip Barrett, MD and Global Chief Investment Risk Officer, PGIM Real Estate bb Aaron Block, co-founder and MD, MetaProp NYC bb Bob Courteau, CEO, Altus Group bb Dan Hughes, Director of Data and Information Products, RICS bb Bob White, Founder and President, Real Capital Analytics

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echnology and the availability of data are changing property investment: this was the unanimous view of a panel of thought leaders at RICS’ stand at annual real-estate event MIPIM in France.

This view is not a new one; however, it is also no secret that the built environment has been slower than other sectors in adopting technology. How, then, is this beginning to change? What more can we expect to see in the coming months and years?

The shorter term Increased strategic investment Real estate is years behind the financial sector in harnessing the benefits of technology. However, as the pace of change accelerates, we are seeing innovation both from existing companies and from entrepreneurs at an increasing rate, as well as more strategic investment in start-ups.

Transparency of data Legacy systems and the view that “we have always done it that way” have resulted in poor data management in companies of all sizes. This situation is beginning to change, however, with the introduction of a chief information officer in many firms and increasing demand for global data standards. Transparency of data benefits everybody.

The global market Some $1.3tr worth of commercial property transactions in 130 countries have been tracked by Real Capital Analytics, and around one-third of these have a multi-transactional element, spanning multiple markets. Real estate no longer remains a bulletproof investment because new business models such as that of Airbnb are affecting traditional markets as well as return on investment (ROI). This means that companies need to think more opportunistically about how to generate ROI and to invest in research and development, spending on which is currently very low.

2 6 J U LY / A U G U S T 2 0 1 7

“We invested in French hotels, a stable market about five years ago … and then along came Airbnb. … There are [now] more Airbnb rooms in Paris than there are hotel rooms. As an investor, what had seemed to be one of the most bulletproof investments in the world changed pretty quickly. That was a big wake-up call for me,” warned Philip Barrett of PGIM Real Estate Property demand is a data game It used to be difficult to obtain data; now there is an extraordinary amount, but there are questions as to what to do with it and how to verify its use. Understanding where people want to work, for example, by collecting and analysing qualitative data, will inform decisions on where to invest. The value of data will change as it becomes more commoditised over time, but knowledge and expert services will be in ever-greater demand.

“With new technology and the availability of data, you can create new products. A new investor class, liquidity and transparency – these are the kinds of things that are going to come from making data freely available and having the software for that,” said Bob Courteau of Altus Group.

How do we collect economic data and ensure its quality?

C O MME RCIAL P ROPTEC H

Companies need to think more opportunistically about how to generate return on investment and to invest in research Hightower – that are creating opportunities to promote new and increasingly important performance metrics, such as tracking revenue and expense management.

How do we collect economic data and ensure its quality, and which assets will be the most valuable? As these questions become more urgent, more opportunities for data companies to partner will arise.

Commingling data and software The new frontier of innovation is to take someone’s data and give it back to them in a way that helps them create value.

Alternatively, if you take someone’s data and then try to sell it back to them in a proprietary way, value will be restricted. A struggle between the two approaches is currently taking place in our sector. However, today’s technology is such that we should be able to collect data anonymously and in a manner that creates advantage and value. If we can do this, the sector will prosper.

MetaProp NYC’s Aaron Block suggested: “We are seeing meaningful improvements in the time it takes between someone wanting to sell or buy a property and when they can accomplish it; the process has shortened considerably through technology.

There’s a lot more to come.”

Long-term impact Technology drives opportunity Crowdfunding and investment in real estate from wider funding sources will increase as technology continues to change the way we are able to do so.

CEOs must be technology-savvy At the moment, it is possible to be a CEO and know very little about technology; this will not be the case in future, when almost every company will be a tech company. That is not to say that real-estate expertise will become irrelevant, but an understanding of maths, technology, liquidity and so on will also be vital.

“We’ve redefined ourselves as more of a technology company; we’ve quadrupled the size of our technology team over the past four years,” explained Bob White of Real Capital Analytics.

More diverse workforce In five years’ time, the average workforce will be much more diverse. This will at least in part due to technology encouraging people to be more serious about bringing talent into organisations; the right people are required to be successful in the market.

More data partnerships We are already seeing more partnerships – for example, the one between real-estate technology companies VTS and Image © iStock

What’s next?

There is an overwhelming amount of technology, and our understanding of the benefits it can bring to our sector is still developing. Altus Group surveyed 200 chief executives, 80% of whom agreed that they need data and technology to run their businesses effectively; however, only 20% said they already have the technology they need to do so.

The real-estate market is ripe for innovation. Technology can offer great opportunities for investors, but can also be a huge threat if ignored. How do you avoid obsolescence? Get involved in the discussion and find out what will make the biggest impact for you. C Dan Hughes is Director, Data and Information Product Management, RICS dhughes@rics.org

Full RICS panel report Opportunity driven by technology: an investor perspective www.rics.org/techopportunity

Related competencies include Business planning, Data management

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RICS P ROP E RT Y JO U RN A L

CO M M E R C I A L P L A N N IN G

Staying in character Are special policy areas a welcome protection or unnecessary obstruction, ask Simon Williams and David Rawlence?

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n a bid to guard against the homogenisation of central London’s prime districts, Westminster City Council has expanded its implementation of Special Policy Areas (SPAs).

The council’s stated purpose is to “ensure that unique clusters of activity are not lost to other uses”. According to the guidance it has issued, SPAs are appropriate only when “specific and exceptional circumstances” apply, such as a unique identity, economic function or cultural heritage.

In November 2016, Westminster designated five new SPAs: bb Harley Street, for medical facilities bb Savile Row, for tailoring bb Portland Place, for institutional uses bb St James’s, for private members’ clubs, art galleries and niche retail bb South Mayfair, for art galleries, antiques traders and niche retail.

In this article, we will examine how this new planning policy operates, how it affects landlords and tenants in or near the SPAs, and whether it can ensure these unique clusters are not lost to more generic uses.

Planning policy The policy is intended to operate by rejecting applications that would threaten the original and distinctive character of the relevant areas, as well as encouraging the growth of the designated uses.

The hope is that the initiative not only 2 8 J U LY/A U G U S T 2 0 1 7

maintains but enhances the reputation of the designated areas.

One of the SPAs seeks to preserve the private members’ clubs that have lined St James’s Street and Pall Mall for hundreds of years, and which are responsible for the area’s prestigious reputation.

Westminster has also recognised the importance of luxury retailers in this area, such as the shirtmakers, milliners and shoemakers found on Jermyn Street, which are historically linked to the clubs and their members.

In nearby Mayfair, the council has recognised the need to protect the hub of the UK’s multibillion-pound art trade.

Concerns were raised when it became apparent that Cork Street galleries had been forced to vacate their premises due to the rocketing rents that have been

It is important to protect some of the unique aspects of London Image © Shutterstock

predominantly driven by the arrival of fashion retailers.

The Savile Row SPA meanwhile acknowledges the street’s international reputation as a centre of excellence for high-quality, bespoke tailoring. New retail uses complementary to tailoring are welcome at basement, ground and first-floor level, but Westminster is reluctant to allow Savile Row to become another Oxford Street or Regent Street, with huge department stores, major chains and the associated high footfall.

Instead, the SPA seeks to uphold the distinctive character of Savile Row by focusing on smaller, luxury outfitters boasting the first-class personal service that has been instrumental in fostering the locality’s international reputation for excellence and quality.

North of Oxford Street, Harley Street is globally renowned as a centre for medical excellence, and in designating the area an SPA, the council aims to preserve this reputation. The area provides more than 3,000 jobs in the medical sector, and the SPA encourages both the retention of existing medical facilities and the development of new ones. However, the SPA also recognises that the majority of

C O MME RCIAL PLANNING

Protective or prohibitive?

The key question is whether these SPAs will be effective.

What is immediately clear is that the cooperation of landlords will be key to the success of SPAs. Some SPAs require landlords to be active in marketing vacant units for the designated use for at least one year. However, if at the end of that year the units are not let, the landlord is free to do so as it sees fit.

This means that landlords may decide, by tactically declining offers, that this 12-month hiatus in rent is worth the long-term value to be gained from higher rents and broader assignment possibilities that might be available for those tenants who do not fall within the ambit of the SPA.

Landlord–tenant relationship

The cooperation of landlords will be key to the success of Special Policy Areas visitors to Harley Street are not local and it therefore permits the development and provision of residential accommodation, provided that its use is limited to patients receiving treatment and their accompanying families.

Finally, the Portland Place SPA recognises and capitalises on the fact that the area is home to the headquarters of numerous professional, charitable and cultural institutions such as RIBA and the BBC, alongside many embassies, consulates and trade federations.

These prestigious institutions are well suited to the grandeur of the buildings that they occupy and, through the SPA, the council will support similar institutions taking up residency here in the hope of protecting and fostering London’s economic diversity.

In the responses to Westminster City Council’s consultation document, tenants and landlords were starkly divided in their opinions on the SPAs. The majority of tenants’ responses highlight their concern that rising rents under current market conditions force specialised businesses out, and they expressed hope that an SPA would provide respite from this.

Landlords, unsurprisingly, took the opposite view, since they regard SPAs as an unnecessary restriction on their business. In particular, those that own retail units in SPAs argued that the Westminster plan exceeds the remit of what planning policy should cover. Their arguments centred on the stagnation of the high street generally and the way planning policy can distort the market.

Such interventionism is evident in the Westminster City Plan for the St James’s and Harley Street SPAs, where the designated uses may be “secured by legal agreement when appropriate”, though it is not yet clear what this means.

Some responses pointed out the potential distortions SPAs might cause.

For example, a landlord that has a portfolio predominantly let to good tenants for long terms is going to be better off than a landlord that might have a crop of units shortly up for renewal.

It is not hard to see that SPAs will have a distorting effect on rents and rent review, not to mention their unintended consequences on neighbouring areas that are not within an SPA. Indeed, it is foreseeable that rents in neighbouring areas – unencumbered by these use restrictions – will increase, given that the supply of suitable

properties for particular uses is limited within the SPAs themselves.

Other SPAs It is worth remembering that SPAs have been around since 2003. Hackney Council, for instance, was quick to introduce an SPA in Shoreditch to minimise the negative impacts of night-time activity there.

From reports in 2007, the Shoreditch SPA was relatively well received, particularly by the police and local citizens looking for a balance between revelry and safety there. While this SPA focused more on more stringent licensing to reduce impacts such as noise levels, it is the heavier-handed approach towards use classes and the selection of specific types of tenant that have made Westminster’s designation of SPAs much more controversial.

Such controversy over SPAs is not new. In 2014, Hackney Council also approved proposals for another SPA in Dalston. This area created a presumption that new licence applications for pubs and bars in the area would be refused.

However, 85% of the local population opposed this policy on the grounds that it was “regressive” and “damaging” and, accordingly, it was not implemented.

Conclusion The rationale behind Westminster’s policy should be applauded because it is important to protect some of the unique aspects of London. What is not yet clear is whether SPAs are the appropriate tool for this.

Landlords are already concerned about the implications this has for them, about the knock-on effects on development, and about the ongoing success of London – no one wants to see the city preserved in aspic. C

Simon Williams is a partner and David Rawlence a solicitor at Boodle Hatfield swilliams@boodlehatfield.com drawlence@boodlehatfield.com

Related competencies include: Planning

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RICS P ROP E RT Y JO U RN A L

CO M M E R C I A L OPINION

Limited appeal The new “Check, Challenge, Appeal” system for business rates is now active – but it has significant shortcomings, argues Blake Penfold

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ew rateable values for all non-domestic properties in England, Wales and Scotland came into force on 1 April. This was the first rating revaluation for seven years and has seen some significant changes in rateable values, reflecting changes in the property market over that period.

Any contesting of these rating list entries in England will have to be done through a new system known as “Check, Challenge, Appeal”. This replaces the former system of making a proposal to the Valuation Office Agency (VOA) to alter the rating list; if this was not agreed, then it was automatically referred to the Valuation Tribunal for England (VTE) as an appeal. This system will continue, for the time being at least, in Wales, while in Scotland the previous appeal arrangements will also continue, pending a full review of the rating process now being undertaken.

Despite having undergone a lengthy consultation process, the regulations that bring the new system into force in England were only finally laid before parliament on 17 March. These comprise the Non-Domestic Rating (Alteration of Lists and Appeals) (England) (Amendment) Regulations, along with the Valuation Tribunal for England (Council 3 0 J U LY / A U G U S T 2 0 1 7

Tax and Rating Appeals) (Procedure) (Amendment) Regulations.

Registering Anyone wishing to use the new system, whether a ratepayer or an agent, will first have to register on the Government Gateway web portal. The registration process has to start with the property occupier or owner registering themselves with their personal details, as well as registering their business.

Once this is done, they can “claim” properties that they own or occupy by uploading proof of ownership or occupation, such as a rate demand or lease documents. When a property has been claimed in this way, the owner or occupier can appoint an agent to deal with checks, challenges or both in relation to that property. The agent will need to have registered themselves on the portal as well, and provided authentication.

There is widespread agreement that the business rate appeals system needs reform Image © iStock

The check stage The check process can then commence with a request by or on behalf of the ratepayer, or any person having a legal interest in the property concerned, to the VOA to check the information it holds on the property. On receiving such a request, the VOA must supply the information requested, and may also specify any details that are still to be provided.

The information required as part of a check will vary from property to property, but is likely to include confirmation of tenure and of physical details of the premises – not just floor areas but also details of services such as heating or air conditioning. For properties that have not been valued on the basis of rents, the information could include receipts and expenditure information or building costs.

This information, and any requested details that are missing, must be confirmed by the person making the check. This stage is completed when: bb either the VOA notifies the ratepayer that the check is complete, and informs them of any changes made to the facts on which the rateable value is based and revisions to be made to the rating list bb or, if the VOA makes no notification, when 12 months have elapsed since the return of the information.

The check stage is vital because it will define the facts to be used in the rest of

C O MME RCIAL O PINIO N

the process. The return of the check to the VOA also sets the material day for any proposal to alter the rating list: that is, the date of the physical circumstances that may be taken into account in the challenge or appeal stages.

The government has proposed introducing penalties for providing inaccurate information “knowingly, recklessly or carelessly” at the check stage. These penalties had to be dropped from the first two sets of regulations because they would have breached the rule that statutory instruments should lie before parliament for 21 days, so the intention is to introduce these through later secondary legislation.

If penalties are introduced they are likely to be set at £500, with a reduced rate of £200 for businesses qualifying as small proposers, defined as individuals or micro businesses under the Small Business, Enterprise and Employment Act 2015.

Challenge: altering the list Only once the check stage is complete will it be possible to make a proposal to alter the rating list. A proposal must be made online through the Government Gateway, unless the VOA agrees otherwise. It must be made within four months of the completion of the check stage, or up to 16 months for a material change proposal, relating to changes Images ©

that have occurred in the locality of the property. For most cases, if more than four months have elapsed it will be necessary to carry out a new check.

The grounds on which a proposal may be made are the same as under the previous system, but any proposal will now need to include: bb the grounds of the proposal including “particulars of the grounds” bb evidence to support the grounds bb a statement of how the evidence supports the grounds bb details of the proposed alteration to the rating list.

if one has been issued, as well as a copy of the proposal, any evidence forming part of it and any information provided by the VOA as part of the check stage.

The VTE will be restricted to considering this or further evidence if it relates to the grounds of the proposal and was not and could not reasonably have been known at the end of the challenge stage.

The VTE must not take into account matters that did not form part of the proposal or were not raised in evidence or submissions, and appeals can only be made on grounds that the valuation decided by the VOA is not “reasonable”.

The phrase “particulars of the grounds” is only broadly defined in the regulations, but appears to require much more detail than the present “incorrect, excessive and bad in law”. Likewise, the draft regulations do not define “details of the proposed alteration of the list”, but it seems likely that these will have to be specific valuations or alterations, rather than the current “reduction to Rateable Value £1”.

Once a proposal is accepted by the VOA as “complete” – that is to say, it includes all the required information – the agency will respond. There will then be the opportunity to discuss the proposal and agree an alteration to the rating list, or agree that the proposal should be withdrawn. If the VOA considers the proposal is incomplete it must state what information it considers missing, and the ratepayer will have the opportunity to resubmit the proposal with that information within four months of completing the check.

Rushed introduction The new system has been introduced in a very hurried way. As mentioned above, the regulations breached the rule that statutory instruments should normally lie before parliament for 21 days, and they are in any event incomplete. The web portal is still also under construction.

Therefore, although there is widespread agreement that the business rate appeals system needs reform, the new regime seems largely designed to create such an obstacle course as to deter ratepayers from making any challenge to their assessment.

Ratepayers should be entitled to know the evidence on which their assessment is based, but the new system requires them to state their case before they are even allowed to know this.

The system will be burdensome, and initially very confusing, for ratepayers, so business rates appeals are likely to remain in the news for some time. C

Appealing If no agreement is reached on the proposal, the VOA will issue a notice setting out its considered decision and the reasons for it. Only once a decision notice is issued – or if 18 months have elapsed from the date of the proposal without a notice being issued – will it be possible to appeal to the VTE. An appeal must be made within four months of the date of the decision notice or the expiry of the time limit, and can only be made against either the decision notice itself or the failure to issue a notice.

An appeal will involve payment of a fee of £300, or £150 if the appellant is a small proposer. The appeal will also have to include a copy of the decision notice,

Blake Penfold FRICS is Principal at Blake Penfold blake@blakepenfold.com

Guidance on the appeals process is available at http://bit.ly/2pFrnkQ

Related competencies include: Property management, Taxation

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RICS P ROP E RT Y JO U RN A L

CO M M E R C I A L E N E R G Y EFFI C I EN C Y

Award-winning performance A proactive approach to energy efficiency has helped British Land secure multiple Building Performance Awards, writes Sara Kassam

W

hen British Land won the Client Energy Management category at the 2012 Chartered Institution of Building Services Engineers (CIBSE) Building Performance Awards, it had achieved a 15% reduction in like-for-like landlord energy use in its office and retail properties and was targeting a 20% reduction in energy intensity per square metre across its entire portfolio.

Five years on, British Land has won the Test of Time category at this year’s awards for its energy performance thanks to a 40% portfolio-wide reduction in carbon intensity relative to 2009 levels, a 38% reduction in landlord energy use, and its 2020 target to cut energy intensity by 55% – all while emphasising the wellbeing and productivity of people in its buildings.

The programme was established in 2009 in response to occupiers’ increasing interest in energy-efficient spaces, anticipating future demand. “What’s exciting at the moment, now we have shown we can deliver on energy efficiency, is occupiers’ growing interest in other aspects of sustainability, particularly wellbeing,” says Matthew Webster, British Land’s Head of Wellbeing and Futureproofing.

“The work we’ve done on smart management of energy has given us a unique understanding of how data can provide management insights to improve the environment for the people in the building,” he explains. “At a basic level, this includes optimising lighting levels, air quality and temperatures for both efficiency and wellbeing; we’re now applying the same proactive approach we used on energy to enhance our buildings for wellbeing and productivity.”

Eight years after the programme was established, Webster says he is still discussing energy with potential occupiers.

Performance programme

Almost 90% of British Land’s entire portfolio is now covered by smart meters

British Land’s impressive energy performance improvements are the result of its energy efficiency programme. Over the past four years, this has resulted in occupiers saving a total of £13m, as well as significantly reducing carbon emissions (see Table 1).

Table 1 Total energy and cost savings across British Land’s portfolio Like-for-like portfolio

Retail

Landlord energy use (kWh)

Cumulative

2009

2010

2011

2012

2013

2014

2015

2016

2016 v 2009

Carbon savings (tonnes)

Cost savings (£)

18,500,622

14,755,794

14,192,978

12,747,243

12,412,974

11,652,233

11,101,136

10,794,344

–42%

25,517

4,094,747

Offices

47,935,798

44,673,800

44,406,738

36,729,859

36,531,800

32,020,584

28,753,480

25,759,375

–46%

43,755

6,951,503

Total

66,436,420

59,429,594

58,599,716

49,477,102

48,944,774

43,672,817

39,854,616

36,556,719

–45%

69,272

11,046,250

3 2 J U LY/A U G U S T 2 0 1 7

Image © iStock

C O MME RCIAL ENERGY EFFI C IENC Y

“I’ve had lots of conversations before people move into a building about how it is going to perform from an energy perspective,” he says. However, energy efficiency is now “a hygiene factor” that occupiers simply expect, rather than a differentiator: “Our proactive approach to energy efficiency has helped attract occupiers and keep existing ones with us,” he says. Webster adds that the growing emphasis on energy is a result of “increasing scrutiny and requirements from investors to report on portfolio efficiency via things such as carbon disclosure”.

Efficient estates So what has British Land done to reduce its landlord energy consumption by 38%? This has been achieved through a combination of active energy management, transparency on energy consumption, training of building engineers and energy-efficiency retrofits.

British Land uses Broadgate Estates to operate and manage its buildings. “It is the Broadgate Estates teams managing our buildings who have made the biggest difference. They have changed their culture so every property manager and engineer prioritises energy efficiency and wellbeing in everything they do,” Webster explains.

The 55% target for energy-intensity reduction across the portfolio was set since it would be “challenging” but at the same time realistic for property teams, says Webster. “We will be able to reach it; since 2009, we’ve got a much better understanding of what can be achieved,” he says.

Webster observes that saving energy is not simply a matter of return on investment. “There is lots that we can do that doesn’t need capital invested. Once smart metering is installed it is about managing the building as efficiently as possible.” Almost 90% of British Land’s entire portfolio is now covered by smart meters. “Our property teams have access to energy data in 15–30-minute slots so that they can see whether plant is running when it shouldn’t be and take necessary action,” he says.

“In the past, systems would have turned on a chiller at 5am regardless of whether it was needed; now, we manage what we’ve got in a more efficient way,” he adds. In addition, off-site specialists also monitor data for offices to identify additional energy-efficiency opportunities.

Other free and low-cost interventions made by British Land include the following: bb installing sensors to reduce lighting levels in line with increased daylight bb ensuring equipment and lighting are always turned off outside working hours bb eliminating conflicts between heating and cooling plant by ensuring there is a dead band between the time the heating turns off and when the cooling subsequently activates bb increasing the use of free cooling during the day when outside temperatures are below internal ones, and also using external air at night to remove residual heat from offices.

Saving energy is not simply a matter of return on investment are now covered by the scheme and, on average, they have increased energy efficiency by 12%, he notes.

British Land’s benchmarking initiative is not confined to existing stock; it also sets out to benchmark its new buildings to make these as energy-efficient as it can. For this exercise, British Land uses CIBSE Technical Memorandum 54 (TM54) to set performance targets. This guidance enables the design team to evaluate operational energy use more comprehensively and accurately at the design stage.

“You do the modelling with the designers and then you use those benchmarks to give them an energy target to work towards,” explains Webster. Currently, TM54 is being used on eight new buildings. “Once we’ve achieved 80% occupancy, we’ll invite the design team back in for a conversation with the building operators, for them to see how well the building is performing in practice,” he says. Webster adds that the purpose of the meeting is not to criticise the designers but to give them the opportunity to learn what has worked well and what could have been improved on in the design.

In its drive to keep on improving energy efficiency, British Land has also started to trial on-site energy generation. For example, more than 1,100 solar photovoltaic panels were installed on the roof of St Stephen’s shopping centre in Hull. These generate enough clean power to meet a third of the demand in common areas, cutting annual electricity bills by £30,000 and generating a return on investment of 14% over 25 years, as well as saving 3,000 tonnes of carbon a year.

Similarly, an air-source heat pump was installed in 2014 at the office building 350 Euston Road in London. This has cut gas use in common areas by 85% and achieved payback for landlords within a year. It has the additional benefit of saving occupiers £60,000 annually and cut the number of temperature-related complaints by 40%, as well as contributing, along with the free and low-cost innovations listed above, to a cut in annual carbon dioxide emissions of 410 tonnes and reducing the need for boiler flues, which helps improve local air quality.

Looking ahead, British Land already has plans in place to meet its 55% energy-intensity reduction target. Through audits of its portfolio carried out under the Energy Savings Opportunity Scheme, it has identified further initiatives that could save an additional £3.7m and optimise environmental conditions. C

Broad benchmarks To see how well it is performing against other developers, British Land benchmarks with the wider commercial property sector through initiatives such as the Better Buildings Partnership and, surprisingly, schemes in Australia.

“We’re particularly interested in Australian buildings because they have NABERS [the National Australian Built Environment Rating System], and compliant buildings seem to be better than the UK market in terms of energy performance,” Webster says. In fact, more than half of all Australian commercial office buildings

Sara Kassam is Head of Sustainability Development at CIBSE skassam@cibse.org

Related competencies include Sustainability

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RICS P ROP E RT Y JO U RN A L

A DV E RTI S I N G

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To find out more about BCIS Rebuild Online visit rics.org/bcisrebuildonline or phone +44 (0)24 7686 8433 To ad ve rtise con t a c t J a m e s C a n n o n +4 4( 0 ) 20 7 1 0 1 2 7 7 7 or jamesc @wearesu nday. c om 3 4 J U LY / A U G U S T 2 0 1 7

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RESIDEN T I A L

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RICS P ROP E RT Y JO U RN A L

R E S I D E N TI A L M O N E Y L AU N D ER I N G

The weakest links Emma Vigus warns that if it feels wrong, it probably is

F

raudsters continue to exploit flaws in the homebuying process, increasingly targeting rented, mortgage-free properties. Although it is far from the only financial crime that affects property, an increase in cash purchases and buying to let could make it more prevalent.

The following categories are particularly vulnerable: bb property belonging to those who have been the victim of identity theft bb mortgage-free properties that have been let bb empty homes, such as holiday homes or property belonging to those who are in long-term care bb the estimated 20–30% of property that is not registered with the Land Registry; this is most likely to have an impact on homes where ownership has not changed for several decades.

Why the increase?

The rise in residential property fraud is often blamed on changes in the Land Registry system, for example, dispensing with traditional paper certificates.

Designed to improve efficiency and transparency, the changes have also made it easier to establish ownership of property and charges over it.

The availability of convincing false identity documents, greater access to personal information via the internet and gaps in anti-money laundering 3 6 J U LY / A U G U S T 2 0 1 7

Increasing residential property fraud is often blamed on Land Registry changes

Fraudsters continue to exploit flaws in the homebuying process, increasingly targeting rented, mortgage-free properties checks have made it easier to commit property fraud. In many instances, the professionals involved have also made basic errors.

The case of Purrunsing v A’Court & Co & Anor [2016] EWHC 789 (Ch) provides a damning judgement on the actions of the seller’s conveyancer who, it was found, made “no serious attempt” to carry out risk-based due diligence and comply with anti-money laundering regulations. The firm did not obtain documentation linking the seller to the property and failed to make further enquiries even though several issues should have caused alarm.

Taken collectively, these factors give the process a multitude of vulnerabilities.

Fraud in practice A well-publicised example of residential property fraud involved a £1.3m house in Image © iStock

Fulham, west London, belonging to Lady Penny Hastings.

The criminals used a common approach: they established that the property was mortgage-free, rented it on a long lease and covertly assumed the owner’s identity, with an accomplice changing her name by deed poll to obtain ‘legitimate’ ID. Armed with the necessary documentation, the property was put up for sale to cash purchasers only, and once it had sold, the proceeds were transferred to an overseas bank account. The alarm was only raised when Lady Hastings visited the property to be greeted by the ‘new’ owner.

Shared responsibility?

It is not surprising that victims will take action to recover their money. The professional indemnity insurance (PII) policy of the conveyancer is typically their first target, but agents are increasingly being named as co-defendants.

Agents also need to be aware of the potential for subrogation. The public protection remit of the Solicitors Regulation Authority and the Council of Licensed Conveyancers means PII providers covering conveyancing risk will find it difficult to restrict cover, which is mandated by the respective regulator, for fraud cases.

However, given the substantial sums involved, conveyancers’ PII providers may be increasingly unwilling to continue bearing the loss alone, in

R ESIDE NTIAL M ONEY LAUND ER ING

which case one might reasonably expect subrogation against agents.

The judgment in P&P Property Ltd v (1) Owen White & Catlin (2) Crownvent Ltd t/a Winkworth (see Property Journal May/June, pp.44–5) is useful reading. The judge found in the co-defendants’ favour, but Winkworth would have invested significant time and money in defending the matter. An RICS-compliant PII policy should have provided it with adequate cover for the cost of defending the claim, but those agents that do not benefit from such a policy may not receive the same level of cover.

In reaching a decision, the judge commented that there was nothing in principle to prevent a claim for breach of warranty authority against an agent.

Robert Crossingham, a partner with Weightmans LLP, said: “It would depend on any specific representations the agent makes; that is, if they represent that they act for the property owner and that, if the transaction proceeds, the purchaser will have good title.”

Commenting on the potential liability of the letting agent, he added: “Typically, in these cases the fraudsters will place a tenant in the property prior to sale. That tenant will almost always be complicit in the fraud and will on occasion assume the identity of the real owner. It is well established that the letting agent owes a duty of care to the landlord in respect of taking up appropriate references and credit checks on a tenant.

“However, given the increasingly sophisticated fake ID that is available, the extent to which a letting agent could be reasonably expected to spot, for example, a forged passport is unclear.”

Fraudsters in these cases typically target mortgage-free properties and cash buyers, and a surveyor is unlikely to be involved unless commissioned to provide a condition survey. In so doing, they are not expected to comment on the tenure

Although millions are spent tackling economic crime, it remains a persistent and serious issue

The figures bb The Annual Fraud Indicator report estimates UK fraud losses at £193bn a year. bb The National Crime Agency believes around £100bn is laundered through the UK every year. bb Between 2004 and 2016, £180m of UK property was subject to criminal investigation as suspected proceeds of corruption: this is anticipated to represent only a tiny proportion of the total according to the Transparency International Report for 2015 Corruption on your doorstep (http://bit.ly/293P7s7).

of ownership; any requests to do so should be resisted.

Duty to report Apart from the threat of a negligence allegation, the obligations to report financial crime under the Money Laundering Regulations 2007, the Proceeds of Crime Act 2002, and the Terrorism Act 2000 must not be ignored.

For example, those in the regulated sector are required under the 2002 and 2000 acts to submit a suspicious activity report (SAR) in respect of information that comes to them in the course of their business if they know, or suspect or have reasonable grounds for knowing or suspecting, that a person is engaged in, or attempting, money laundering or terrorist financing.

The regulated sector incorporates professionals, including estate agents, considered at high risk of being used by criminals to launder money. Surprisingly, the decision has been taken not to include letting agents, but firms that are not in the regulated sector may also be required to submit an SAR. A professional who fails to file their suspicions in an SAR is committing an offence with sanctions ranging from fines to criminal prosecution, but the National Crime Agency’s 2015 review of SARs (http://bit.ly/2pzZiuf) revealed that very few are filed by estate agents. When the figures were issued, a spokesperson for law firm Kingsley Napley said: “There is clearly still a lot of room for improvement, particularly among the legal, estate agency and accounting sectors.”

Is the industry able to fight?

Although millions are spent tackling economic crime, it remains a persistent and serious issue.

The fifth Money Laundering Directive was scheduled for implementation in June. Among other things, it tightens up customer due diligence requirements.

This has highlighted concerns that professionals do not have access to the tools to identify increasingly sophisticated criminal behaviour.

The validity of this view is confirmed by evidence that fraudsters do not pick their ‘professional’ advisors at random, and often appoint firms whose procedures may lack the sophistication of a larger business supported by the latest technology. There are tools such as iris recognition technology that can verify identity more accurately. However, they are used by an isolated few rather than the whole profession and with increasing pressure on margins, are unlikely to be affordable for many smaller firms.

Broader use of appropriate technology can help to combat fraud, as would greater collaboration across the professions, but in many cases, simple human error is a contributory factor. The true cause of mistakes is rarely clear, but failure to follow process cannot be corrected by technology alone.

Property professionals can take relatively simple steps to prevent fraud.

These range from recommending to their clients that charge-free property is registered with the Land Registry Property Alert Service to insisting on meeting sellers face to face. But the best advice is quite simple: if it feels wrong, it probably is. R

Emma Vigus is Director of Professional Indemnity at Howden Insurance Brokers emma.vigus@howdengroup.com

Related competencies include: Client care, Data management, Purchase and sale

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RICS P ROP E RT Y JO U RN A L

R E S I D E N TI A L DAM P I N BAS EM E N TS

Below stairs In the first article in a new series, Mike Parrett looks at damp problems in basements

B

ecause basements and cellars are the lowest part of a structure, they present a unique set of problems.

Basements, which are usually partly above and partly below ground, were often used as servants’ work areas and accessed by an internal or external staircase. Cellars are usually wholly below ground level; they were used for storing solid fuel and would have had a small access hatch outside the building, with an internal stepped entrance.

Other types of cellar were not constructed directly under the main dwelling. These were mainly barrel vaults made of brick, typically located to the front of the property, separated by a small open courtyard or annexed to the lower entrance lobby; other examples of barrel and groin vaults can be found directly under larger important civic, mansion and ecclesiastical buildings, which they also 3 8 J U LY/A U G U S T 2 0 1 7

support. Barrel vault cellars were also used for storing solid fuel and extended beyond the curtilage below the pavement or even farther under the road.

Basements and cellars are largely found in pre-1910 buildings and were constructed without any major waterproofing. Lime render may have been used for basements, but cellars would probably have been walled with clay bricks and lime mortar. Most solid masonry walls will experience groundwater penetration, particularly if they are earth-retaining.

Note that, because of their similarities, both basements and cellars will be referred to as “basements” from this point in the article.

Causes of damp In the 19th century, two factors led to extremely damp basements. First, the water table in cities was rising because of the increased number of properties being built, which were also positioned too close together. Second, the lack

of properly connected drainage and sewerage was largely responsible for overhydration of the ground and the spread of disease.

Legislation was introduced to address these problems in the late 19th century, such as the Public Health Act 1875 and the London and Bristol Building Acts.

The latter tried to separate buildings by a minimum of 1m to improve air circulation and lower the water table, or at least limit its rise. It was not until the very late 19th century that there was connected underground drainage and sewerage and the toilet system was installed in domestic dwellings. Until then, this lack of basic infrastructure caused many of the problems in basements, although it had less of an impact in cellars only used for storing solid fuel.

Today, many basements in older properties experience damp. As water tables rise, the lowest parts of these basements will suffer, so proper waterproofing is essential. However, even the best natural hydraulic lime renders will

R ESIDE NTIAL DA M P I N BAS E MENTS

Old narrow Victorian solid-fuel cellar below the entrance hall’s suspended floor. The coal chute access is located just outside the front doorstep. Old coal chute access plates can be vulnerable to rainwater ingress unless they are completely sealed

not resist hydrostatic pressure or prevent water percolating through the top of brick barrel vaults under open pavements.

BS 8102: 2009, the code of practice for protection of below-ground structures against water from the ground, contains an important dictum: that we should expect the water table at some stage to reach three-quarters of the height of the structure in the ground.

As basement rooms are now deemed valuable real estate and increasingly being created or converted, it is not surprising that there are more and more occurrences of damp. BS 8102: 2009 also discusses the need to consider the potential impact of other factors when designing a new basement or waterproofing an existing one. For example, a leaking water main could overhydrate the ground around the basement. Remember, that a high water table may be found at the top of a hill, as a ‘perched’ water table that may hold a reservoir of water on high ground.

There are other causes for the occurrence of damp in basements: bb defective underground drainage and sewerage services, which can include drainage interceptor chambers and back inlet gullies bb defective external rainwater goods, not only causing lateral water penetration through above-ground walls but

additional hydration of the surrounding soil and so penetration of earth-retaining walls by water bb raised external hard surfaces, such as paths, ramps and patios bb lack of a physical horizontal damp-proof course for walls or membrane for solid floors, particularly if a property was built before 1875 bb leaks from, for example, internal pipes, mains, baths, toilets or central heating bb in cases of serious condensation, dampness caused by occupiers, perhaps through overcrowding or underheating a building bb suspended floor, through-wall vents at low level may have become blocked, or ground levels raised above them bb replacing a timber floor with a solid floor and a physical damp-proof membrane that is not linked to the damp-proof course in the walls bb builders’ rubble piled under the floors, which can restrict airflow and act as a conduit to transfer moisture into the timber flooring, skirting boards and walls bb a cellar’s defective external access plate, allowing rain and surface water to run into the room bb the impact of climate change and rising water tables; this depends on the substratum on which a property sits, with water rising more rapidly through gravel beds than clay, for instance. n

This is a grade II listed Georgian barrel vault, typical of the kind used for storing solid fuel, predominantly coal. It was built under and supports the pedestrian pavement just beyond the curtilage of the property, and is separated from the habitable basement spaces by an open courtyard, accessed from the basement and open external steps

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R E S I D E N TI A L DAM P I N BAS EM E N TS

n New structures These may often have design and construction issues that begin with the party who bears ultimate design responsibility. It is rare for architects, engineers or building surveyors to accept appointments for the design and construction of a new below-ground or earth-retaining structure without advising that a commercial waterproofing or construction company takes on the design and build liabilities and offers long-term guarantees. Over-reliance on commercially conceived and executed waterproofing has led to many cases of water intrusion into the basements and the ground floors of new-builds.

Often, designers or builders do not install a lower geotextile drainage pipe to help drain and manage the water table.

Such pipes should be located at the toe of the slab below ground as part of an

external attenuation scheme – refer to BRE Digest 245: 2007 (see Figure 1).

Other common problems include: bb concrete outer walls may not have been properly poured and consolidated for new basements, which creates a honeycomb effect where voids or weak areas allow lateral groundwater penetration bb the water bar connection has not been installed between the vertical walls and floor slab bb service pipe penetrations through outer, earth-retaining constructions are not properly sealed with a hydrophobic material to prevent groundwater intrusion bb lack of adequate linkage between above-ground construction and the basement waterproofing, such as a connection to a horizontal damp-proof course or a cavity tray bb lack of adequate external

waterproofing on the earth-retaining side of the structure bb in larger constructions, problems can arise in areas with high water tables; attenuating displaced groundwater needs a complex system of balancing tanks below ground to cope with the effects on local streams or rivers, and these sometimes require a sustainable design approach, including pond creation and reed beds, referred to as sustainable urban drainage systems (SuDS) bb insufficient geotechnical ground investigation or monitoring has been carried out on the position and fluctuation of the water table, as well as the composition of substrata bb construction has not been properly supervised or executed bb the design has been changed during construction without considering the impact on the integrity of waterproofing.

Figure 1 Perimeter land drainage

Original height of damp in wall

New level of damp in wall Porous fill

Original level of water table Water table lowered by subsoil drain Land drain wrapped in geotextile and falling to a suitable discharge point 4 0   J U LY/A U G U S T 2 0 1 7

R ESIDE NTIAL DA M P I N BAS E MENTS

Groundwater penetration into a new-build basement. Examination of external waterproofing showed a poured-concrete structure without protection from the ground. Further examination of the damp-proof course and cavity tray to the upper masonry wall revealed that the basement waterproofing and upper house construction lacked any integrated detailing of the waterproofing above or below ground

Legislation and regulations Over the past two decades, there has been a trend for wealthy homeowners to increase their living space by excavating basement rooms below their property.

Historically, many of these developments have not required much in the way of formal approval due to ambiguity in both the Town and Country Planning (General Permitted Development) (England) Order 1995 and the Town and Country Planning (General Permitted Development) (England) Order 2015, which it is argued do not cover developments directly below an existing property.

However, many local planning authorities have decided that basement alterations should fall under class A works, meaning a permitted development for “the enlargement, improvement or other alteration of a dwelling house”.

Kensington & Chelsea Royal Borough Council v Secretary of State for Communities and Local Government [2015] EWHC 2458 provided clarity in its ruling, stating that class A rights should apply equally to extensions above and below ground.

There has been a history of failure and collapse of some basements

excavated below existing homes – and that is quite apart from the disruption to the neighbourhood from dust, noise and traffic problems caused by large construction vehicles. A private member’s bill – the Planning (Subterranean Development) Bill [HL] 2015–16 – was tabled to try to tackle such developments, but did not progress through Parliament to receive Royal Assent.

problems. That is why there is a need for a party wall survey under the Party Wall etc. Act 1996 – and perhaps why the Pyramus and Thisbe Club of party wall surveyors played an active role in helping to draft the Planning (Subterranean Development) Bill. R The next article in the series will look at two case studies and identify how damp issues could have been avoided.

Tip of the iceberg Despite the arguments for and against creating larger and larger multistorey basements below existing buildings, some local authorities are restricting the depth of these underground basement extensions – so-called icebergs – to one or two storeys.

Westminster City Council is one such local authority: it will be interesting to chart the progress of the Claridge’s Hotel planning application for a 1,800 sq. m, five-storey basement iceberg application lodged last year (http://bit.ly/2qjhtIL).

Iceberg basements could have an adverse effect on the local water table and put pressure on any nearby basements that are inadequately waterproofed, possibly causing damp

Mike Parrett is a building pathologist, chartered building surveyor and founder of Michael Parrett Associates. He is an Eminent Fellow of RICS and the lead author on the Damp section of isurv info@michaelparrett.co.uk

Related competencies include Building pathology

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RICS P ROP E RT Y JO U RN A L

R E S I D E N TI A L TEN AN C Y D EP O S I T S CHEM ES

A decade of deposit protection Steve Harriott looks back on 10 years of tenancy deposit schemes

T

enancy deposit schemes were introduced in England and Wales in April 2007, but you need to go back further to understand why they

were established.

In June 1998, the National Association of Citizens Advice Bureaux (NACAB) published a damning report based on its clients’ experience of getting deposits back from landlords. NACAB researcher Liz Phelps reported that half of all private tenants who paid a rental deposit “may have experienced their deposit being unreasonably withheld”; in many cases, she found landlords made little or no attempt to justify withholding the deposit.

The association concluded that the case for reform was overwhelming and that failure to regulate deposits damaged the reputation of the private rented sector. The feeling was that unscrupulous landlords were making spurious claims to retain deposits.

You could argue that the NACAB figures were exaggerated or only reflected the people who were seeking advice. Nonetheless, the report was solid enough to make policymakers sit up and take notice.

A two-year pilot scheme to test the appetite for tenancy deposit schemes was launched in 2000 by the then Deputy Prime Minister John Prescott, with both custodial and insured schemes being offered. This pilot operated on a voluntarily basis, and agents and landlords much preferred the insured option because this meant minimal disruption to their existing deposit protection set-ups. Its success encouraged RICS and the Association of Residential Letting Agents to form the Dispute Service in 2003, which operated

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When the schemes were introduced, landlords thought disputes were going to be commonplace, but this did not prove to be the case a voluntary tenancy deposit scheme for regulated agents (TDSRA).

Tenancy deposit protection became mandatory with the Housing Act 2004 and deposits started being protected from April 2007. Having been involved in the pilot and the TDSRA, TDS – which is the only not-for-profit scheme – had a bit of a head start.

Potential disputes I find it interesting that when the schemes were introduced, landlords thought disputes were going to be commonplace, but this did not prove to be the case.

There were certainly examples of bad practice among landlords before 2007 and problems with tenants sometimes not paying the final month’s rent and telling the landlord to use the deposit, which meant there was no money left for damage or repairs.

At the time, there was talk of around 20% of tenancies ending in dispute yet the actual figure has been nowhere near that. It has been close to 2–3%, and the situation was similar when TDS launched tenancy deposit scheme in Scotland – SafeDeposits Scotland – and Northern Ireland – TDS Northern Ireland.

Tenants generally are decent people who want to look after their home and Image © iStock

protect their deposit; similarly, most landlords want to provide a safe and secure home for their tenants. The evidence confirms that the overwhelming majority of tenancies have no problems that end up in a dispute.

Because it was feared that disputes would clog up the county courts, all deposit schemes were required to offer free alternative dispute resolution to review cases long before they reached a judge. This is a very useful by-product of the schemes that could be extended to many other sectors.

True, some landlords still do not appreciate that they need to allow for fair wear and tear, and that there should be no betterment from a claim against a deposit. This can be why some claims can be inflated, but the system works well to remove these.

The formalisation of arrangements for deposits has raised standards in many areas; for example, tenancy agreements are now much better worded, with explicit deposit use clauses. There is also much more extensive use of professional inventories, check-ins and check-outs.

Improvements As tenancy deposit schemes have developed, there have been significant

R ESIDE NTIAL T ENA NCY DEP OS I T S C H EMES

Only around 3% of tenancies end in dispute over return of the deposit in England, following the examples adopted in Wales and Scotland.

The TDS has also been investing heavily in software development and pioneered online evidence portals for disputes that do away with paper-based systems. This has been universally well received and is now used throughout the UK. Gone are the sacks of mail with thousands of pages of disputes evidence.

Everything can be done online and both landlords and tenants can see what the other party is saying. More than 95% of disputes are now handled via the portal; five years ago, nearly everything came by post.

Courts and tribunals are interested in this model, and TDS has been sharing its methods with other potential users.

The process is quicker and much more manageable for everyone involved.

The future

improvements in the quality of dispute evidence being submitted, which protects landlords and tenants alike.

The TDS Charitable Foundation has been directly involved in improving the sector, funding such initiatives as training for landlords, students and young people.

There have also been better arrangements for the handling of monies by agents, with the spread of client money protection (CMP) schemes.

In March this year, the government announced that it intends to make CMP schemes mandatory for all letting agents

A decade after tenancy deposit schemes were introduced, I wholeheartedly believe that the private rented sector is the better for them

Looking ahead, could there be fundamental changes to tenancy deposit schemes? Possibly.

While the numbers suggest that most landlords and agents prefer insurance-backed schemes, others feel that the custodial model is safer because deposits are held directly by the scheme.

It may be that the requirement for agents to undertake CMP will shift the argument back in favour of the insured model. Most agents have good processes in place, and CMP gives greater comfort to their landlord and tenant clients.

TDS’ business is largely in schemes backed by insurance, but responding to the market, the custodial scheme launched last year in England and Wales has seen steady growth. Many agents do not know TDS Custodial is on offer, so expect to hear a lot more about it. When Scotland introduced tenancy deposit protection five years ago, it only allowed custodial schemes, and SafeDeposits Scotland is now the biggest.

Conversely, when Stormont decided on a tenancy deposit scheme for Northern Ireland four years ago, it opted for both custodial and insurance-backed approaches. TDS Northern Ireland now has a 79% market share.

Custodial schemes are where TDS holds the deposit during the tenancy and releases it in accordance with the landlord and tenant’s instructions when the tenancy comes to an end. TDS is not currently permitted to charge a fee for deposit protection, but retains the interest on the deposits it holds. Given that custodial schemes’ operating costs are paid for by the interest made on

deposits held, the bank rate of 0.25% makes self-funding much more difficult.

Even a rate rise to 0.5% would make the custodial model look better. If not, then UK government might have to let the custodial schemes charge a modest fee.

With insurance-backed schemes, the landlord holds the deposit and handles its release directly with the tenant when the tenancy ends. If there is a dispute then, the disputed amount is transferred to TDS and only returned by agreement of the parties, adjudicator or court; dispute resolution is provided free by TDS. Landlords or agents pay a small fee to TDS to let it hold the deposit and fund its operation. If a landlord will not repay a tenant, TDS will, and then reclaim the amount it holds from the insurance.

There is an increase in deposit replacement insurance products, but TDS has not yet seen a policy that works from a landlord’s viewpoint. There is also little evidence that UK landlords want to give up the confidence that their property is safe thanks to a cash deposit.

A decade after tenancy deposit schemes were introduced, and almost 20 years on from the ground-breaking NACAB report that prompted it, I wholeheartedly believe that the private rented sector is the better for them.

Tenants and landlords are secure in the knowledge that deposits are safe, there is a quick and easy way to resolve disputes, tenancy management standards have improved, there is a growing acceptance of the value of CMP and the adoption of new technology is driving down the costs of deposit protection.

I look forward to the next 10 years. R

Steve Harriott AssocRICS is Chief Executive of TDS steve.harriott@tenancydepositscheme.com

www.tenancydepositscheme.com

Related competencies include Housing management and policy, Landlord and tenant (including rent reviews and lease renewals)

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R E S I D E N TI A L B LO C K M AN AG EM E N T

Looking to the future

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Julian Davies stresses that even new-build homes will require planned maintenance

ew blocks of flats are being built at a steady pace to meet the UK’s housing needs. They are an attractive option for homebuyers and build-to-rent developers, but both groups tend to underestimate the need for ongoing maintenance after completion. This is complicated by different forms of tenure and lease obligations determining who is responsible and how maintenance can be planned and implemented. It pays to understand the relevant issues from the start: this article considers common features of maintenance that need careful scrutiny.

The rise and rise of flats The government estimates the housing shortfall in England from 2015 to 2020 will be between 232,000 and 300,000 new units per year (http://bit.ly/2fxLAIg).

Blocks of flats are the most efficient form of housing in terms of space; National House Building Council statistics indicate that their number as a proportion of all new-build homes in England has increased since 2001 and has remained at a third since 2010.

They will probably play an increasingly important part in new housing provision and many developers are also constructing them for the private residential sector. Build-to-rent blocks are a massive growth area and have to be carefully designed to minimise ongoing maintenance, as these costs fall to the developers or landlords.

It is a misconception that new-build homes will require little maintenance: all buildings deteriorate over time, and there are specific issues associated with new blocks of flats. For one thing, developers are increasingly using innovative construction methods and materials. The Berkeley Group predicts that within 4 4 J U LY / A U G U S T 2 0 1 7

10 years, at least 20% of its new buildings will be modular – constructed off site – while Manchester-based developer Urban Splash puts the figure as high as 80%.

Legal and General has announced it will be opening the world’s largest off-site manufacturing factory in Leeds. This will allow it to develop housing types ranging from detached, semi-detached and terraced to 20-storey apartment blocks. Although these methods have tremendous potential, there will inevitably be teething troubles.

Then there is the trend for increasingly complex building services and add-ons, such as gyms, pools, roof terraces, residents’ cinemas, libraries and even landing pads for future drone deliveries.

All these will require maintenance, and could lead to unforeseen complications and repair costs for the entire building.

It is vital that their upkeep and eventual replacement is provided for in the planned maintenance programme and service charges budgets. There has been bad publicity about certain developers deliberately underestimating a building’s future upkeep requirements to keep service charges low, thereby enticing sales – with predictable consequences as issues are neglected and the eventual costs of dealing with them snowball.

In advising on the purchase of a residential flat, a diligent surveyor should conduct a thorough investigation of its condition and the building generally Image © iStock

Case studies Charging consultation At a large, new-build estate, constructed around 2000, low service charges meant that there were inadequate funds to undertake necessary work without imposing large levies on the leaseholders.

In consultation with the board and residents, and using specific materials and stipulations, the period between cycles of maintenance was extended. This resulted in long-term efficiencies and vast savings, although it should have been considered much earlier.

Diagnosing leaky designs Water ingress is common in new builds, especially those put up quickly, often by less-skilled staff.

I have seen a particular trend of defects in buildings constructed during the last UK recession.

When inspecting a recently built block of flats, I found the diagnosis was made more difficult by the non-traditional lightweight construction and the fact there were no drawings available, despite requirements for operation and maintenance manuals.

Non-destructive survey techniques and dye testing were used to help identify the cause. It transpired that the leak was occurring due to very poor detailing and workmanship of the external building envelope. Water was tracking along a transfer deck comprising steel beams and pre-cast concrete planks. The form of construction meant that water was able to progress across the building due to the large wall and floor panels. Having identified the cause of the ingress, effective repairs were undertaken.

R ESIDE NTIAL BLOCK M A NAGEMENT

Owners’ obligations Unfortunately, most flatbuyers do not realise that their lease includes obligations to pay for the upkeep of communal areas and roofing. In fact, where a new building is part of a development that includes one or more converted older buildings, which is typical in the conversion of a listed hospital building to a residential estate, leaseholders may have to contribute to the maintenance of the older parts of the estate, even though they have purchased a flat in a new-build block.

A comprehensive survey will highlight areas of risk, including an assessment of any available guarantees and the adequacy of service charges. An extensive maintenance plan, which is reviewed frequently, is vital for the whole of a new-build property. The managing agent who will be responsible for the building should work with the developer during construction, so a programme can be put in place immediately and commensurate service charges collected. At the least, a comprehensive maintenance plan should be prepared, ideally for a minimum of 10 years, when they take over the building’s management.

Maintenance cycles are seldom defined in modern leases, but with careful planning what would otherwise be haphazard and expensive projects can be extended to reduce costs in the medium to long term. Each building should have a strategy as part of the operation, including comprehensive maintenance manuals that can be consulted and updated regularly.

Common complaints Typical problems in new blocks of flats include defects in roofs and claddings, particularly where innovative methods have been used without adequate understanding or by incompetent workpeople. Occasionally, the original cladding materials are no longer produced, adding to repair costs.

It is a misconception that new-build homes will require little maintenance Balconies are often prone to structural defects and built with poor provision for rainwater drainage. Deterioration of pre-finished surfaces due to rainwater run-off can also affect the building’s appearance, requiring extensive cleaning or redecoration, introducing a further maintenance burden. The demise of balconies and other parts is often not defined, leading to uncertainty about whether maintenance is the landlord’s or leaseholder’s responsibility.

Drainage is a more general problem, especially when the actual construction differs from the plans. Where pipes are run internally rather than externally for aesthetic reasons, this increases the risk of blockages and leaks and makes them harder to locate. I even know of developments where scaffold poles have been found in drainage runs.

Poor planning is a further issue.

Elevations may appear to require little maintenance, especially where pre-finished renders are used, but their appearance can deteriorate quickly. This may result in the need for more intensive maintenance – such as repainting the render – sooner than the expected design life of around 20 years.

Use of scaffolding can damage the pre-finished render, resulting in unsightly repairs, even where this is accounted for in the maintenance strategy. Some new buildings have timber window frames, which have to be painted every few years, in elevations that may otherwise require little maintenance.

Even where the building design allows works to be carried out by abseil or

mobile platforms, this may not always be feasible, particularly where balcony projections or the shape of the building make it impractical. If scaffolding is to be used, this should be factored in from the beginning; many modern buildings are built near ponds and canals, which can make putting up scaffold and other access very difficult.

The surveying solution Many flatbuyers mistakenly believe they do not have to worry about problems because they have a new-build guarantee, but this often does not cover all defects.

Also, it is not unknown for the developer to go bankrupt before completion, which complicates matters enormously.

In advising on the purchase of a residential flat, a diligent surveyor should conduct a thorough investigation of its condition and the building generally.

They should obtain a copy of the lease, and review it in the context of both the physical condition and obligations to repair, and investigate whether the building has a planned maintenance programme or capital expenditure plan.

They may look at the levels of service charges to assess whether the budgets are suitable in the context of the likely ongoing maintenance requirements.

Chartered surveyors have an increasingly important role in surveying new-build flats and advising prospective purchasers on long-term maintenance and renewal. This will enable buyers to look to the future with confidence. R

Julian Davies MRICS is Founder and Managing Director of Earl Kendrick Associates julian@earlkendrick.com

Related competencies include Building pathology, Landlord and tenant, Property management

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R E S I D E N TI A L E M P T Y HO M E S

An empty property that has been fully refurbished, creating six new flats

Re-use the empties

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Andrew Malone discusses the work of Salford’s Empty Property Team

here have not been enough homes to meet the needs of England’s growing and ageing population for decades. At the same time, there are more than 600,000 empty homes in England, of which nearly a quarter of a million have been unoccupied for more than six months (http://bit.ly/1IbqWjX).

The government is pursuing various strategies to resolve this.

It should be remembered that not all empty homes are problematic but are a common feature of a functioning housing market – some owners do neglect and abandon their properties.

In Salford, the most common reasons for unoccupied properties are because they are in probate, or the owners do not have funds to refurbish them, have inherited a property and do not know what to do with it or are in residential care.

The city of Salford Located in north-west England in the metropolitan area of Greater Manchester, central Salford is adjacent to Manchester city centre, with the river Irwell acting as a natural boundary.

Historically, central Manchester has stopped at the river, but in recent years there have been many developments on the Salford side that have blurred the boundary and extended Manchester’s business district. Coupled with the continuing development of Salford Quays and MediaCity UK, this represents a world-class business, cultural and residential area. The city centre and Salford Quays are both surrounded by inner-city neighbourhoods; the remainder are suburban in character, with considerable green space.

There are more than 6,700 people on the housing register in Salford and high levels of deprivation, so there is huge demand for affordable housing. Bringing empty properties back into use is quicker and cheaper than building new homes, and improves neighbourhoods blighted by rundown, derelict properties.

Official figures for 2010 showed there were 6,237 vacant properties in Salford – 6% of total stock – of which 3,761 had been empty for more than six months (http://bit.ly/2lkFzMO); a large proportion were in the private sector. By 2015, Salford City Council’s work had helped reduce numbers to just over 3% of total stock, and its data from earlier this year shows a continuing downward trend.

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An empty home is reconfigured and renovated into three flats

R ESIDE NTIAL EM P T Y H O MES

There are more than 600,000 empty homes in England, of which nearly a quarter of a million have been unoccupied for more than six months The council achieved this by establishing a team of housing officers in 2011, which aimed to: bb halve the number of homes that were empty in the city within three years bb increase housing supply bb reduce the problems associated with empty properties bb provide additional income to the authority through the New Homes Bonus and council tax revenue.

Data from the council’s tax team was analysed to locate empty homes and identify any trends. Public complaints and information from both council colleagues and partner organisations were then used to contact the owners, establish why the property was empty and find the best way of bringing it back into use.

Funding streams With its property advisor Urban Vision Partnership, the council supported a community organisation and a charity for the homeless in securing £633,000 from the Empty Homes Community Grants Programme of the Department for Communities and Local Government (DCLG), which ran from 2012 to 2015.

The council also secured £1.7m of DCLG Clusters of Empty Homes funding as part of a Greater Manchester Combined Authority (GMCA) bid to bring 150 long-term empty properties in six defined cluster areas of the city to use by March 2015.

Owners were offered up to £10,000 in refurbishment grants, which they had to match-fund to bring the homes up to the Decent Homes Standard.

As part of another GMCA bid, the council secured £2.5m of the Homes and Community Agency’s Affordable Housing programme 2011–15 empty homes funding and a further £1.5m from the programme’s 2015–18 funding, to assist with the repair and lease of 247 long-term vacant properties.

Owners were allowed grants of between £8,000 and £34,000, on condition that the properties were leased to the council and two housing associations for a minimum of five years; they were also offered guaranteed rent, even during empty periods, and provided with a full management service.

All surveys and schedules of works were completed by building surveyors to ensure refurbishments were carried out to the Decent Homes Standard. These works included the refurbishment of houses and flats above shops, conversions from commercial to residential, and creating new homes from empty properties.

These are all let to local residents at affordable rents on either a non-secure tenancy or an assured shorthold tenancy. The refurbishments cost an estimated £9.8m, benefiting Greater n J U LY/A U G U S T 2 0 1 7 4 7

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Side effects

Empty spaces are soulless and have a sense of failure n

Manchester contractors by £6m. More than £2.1m in extra council tax will also be brought in over five years.

The council will have received around £65.6m in New Homes Bonus allocation, based on houses brought back into use between 2010 and 2015 and payments up to 2021 – a figure that would have been around 28% lower without the reduction in empty homes in the city during this period.

Enforcement action Such action is used to bring homes back into use where they are having a negative impact on the neighbourhood and their owners are uncooperative.

The Housing Act 2004 places a duty on the local authority to review housing conditions in its area, including empty properties.

Council officers will inspect empty homes either with the consent of the owner or using their powers of entry under the act; where category 1 and 2 hazards are identified, officers can serve an improvement notice under sections 11 and 12.

If necessary, the council will follow this up with legal action for non-compliance. Once an improvement notice becomes operative, it can be registered as a local land charge under the act, which can only then be revoked if works are carried out. Basic loss payment under the Planning and Compulsory Purchase Act 2004 and the Land Compensation Act 1973 is forfeited if the property is subsequently compulsorily purchased.

Compulsory purchase Salford City Council can use compulsory purchase powers to buy the properties and bring them back into use as housing.

Compulsory purchase orders can be made under the Housing Act 1985, which empowers local authorities to acquire properties for the provision of residential accommodation, so long as this will achieve a quantitative or qualitative housing gain and there is a compelling case in the public interest.

Although these powers are draconian, the empty property team uses them proportionally and as a tool of last resort, supported by a firm evidence base; its property advisors help with this decision. All properties that are compulsorily purchased are sold subject to a condition that they will be refurbished and brought back into use as residential dwellings.

The Council Tax (Administration and Enforcement) Regulations 1992 also allow billing authorities to apply to a county court for a charging order in respect of council tax debts where the council has registered a liability order obtained at a magistrates’ court against a property. The county court can order the sale of a property in such a case to recover the outstanding liability from the proceeds, provided there is sufficient equity remaining when any priority charges such as a mortgage are redeemed.

Salford City Council’s property advisors provide valuation and disposal guidance and arrange for all properties to be sold at auction. This debt recovery tool has been used to bring six properties that had been empty for the long term back into use; additionally, the threat of action has prompted a further 37 owners into settling their bills, which has generated more than £90,000 in revenue.

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New regulations under the Local Government Finance Act 2012 significantly changed the council tax relief available to second homes and empty properties. Although they were implemented to provide billing authorities with greater flexibility in setting rates under the banner of localism, a side effect was to encourage owners of unoccupied properties to bring them back into use more quickly.

In Salford, the changes include the abolition of the class C exemption for paying council tax on empty and substantially unfurnished properties for a maximum of six months to be replaced with a 50% discount for only two months. Similarly, the class A exemption was abolished and replaced with a discount of 10% for 12 months, rather than a 100% exemption. This discount is property-based; once it has been used it cannot be used again, even by a new owner. Owners of empty but furnished properties will now have to pay the full rate, unless these are job-related second homes.

Substantially unfurnished properties that have been unoccupied for more than two years are now charged a premium of 50% on top of full council tax. Those who purchase a property that has been empty for more than two years and is in receipt of the premium will automatically assume responsibility for it. Since its inception, this has been estimated to have applied to 1,400 properties in Salford, generating up to £700,000 in additional revenue.

The strategy of Salford’s Empty Property Team seems to be working well. Analysis of government figures from 2011–16 shows that Salford achieved the fifth highest reduction in empty homes of the 353 local authorities in England, with 2,952 properties brought back into occupation (http://bit.ly/2lkFzMO).

The council realises there is a lot more to be done. The city is the fastest-growing area of Greater Manchester, with unprecedented levels of planning applications and building, but nearly 35,000 homes will be needed by 2035 according to its 2016 draft local plan (http://bit.ly/2mTgFor).

Councillor Paul Longshaw, Lead Member for Housing and Neighbourhoods, says: “There are real issues with meeting housing need in Salford. In many ways, these are due to the city’s success. Years ago, the council made bold decisions to put resources into tackling the number of existing empty homes.

That is now making a big impact.”

Empty spaces are soulless and have a sense of failure. Salford City Council wants to continue with its strategy of turning empty spaces into homes, because it believes this is the right thing to do. It is just one part of the council’s programme to ensure that housing need and demand are met. R Andrew Malone AssocRICS is Urban Renewal Officer (Empty Properties) at Salford City Council andrew.malone@salford.gov.uk

www.salford.gov.uk/housing

Related competencies include Compulsory purchase and compensation, Housing maintenance, repair and improvements, Valuation

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PERSON A L

PROPER T Y

personal property arts + antiques

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P E RS O N A L P R O P E RTY P U B L I C A RT

A temporary fixture on the fourth plinth at Trafalgar Square

In the public domain Simon Williams and Tim Maxwell outline what is involved in commissioning and maintaining art in public places

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hat do the words “public art” mean to you?

The fourth plinth on Trafalgar Square has been the temporary home of a huge variety of different objects, all of which are pieces of public art. However, the term embraces a far wider array than one might imagine: inscriptions on a building, ornate entrance gates, street signs, even bollards as well as the more conventional paintings, light installations and sculptures. Indeed, the Tate defines it as “art that is in the public realm, regardless of whether it is situated on public or private property or purchased with public or private money”.

Its growing value and importance can be correlated with the general public’s increasing appetite for spaces imbued with cultural and artistic value. This has been driven in part by the recent placemaking activities of large urban landowners in giving emphasis to the creation of exciting areas to live, work, socialise and relax, with public art as an essential component.

Sculpture in the City, an art and architecture exhibition in the open spaces of the City of London, is a fantastic example of this trend. The exhibition is orchestrated by the City of London Corporation, but is funded by local landowners and landlords and financial contributions from various developers undertaking projects in the City.

The increase in public art as part of the development process clearly enhances our open spaces. However, there are many practical and legal considerations that should be considered by landowners who are either thinking about commissioning or required to contribute towards the cost of installing and maintaining public art.

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Commissioning the artist As a first step, it is important that an appropriate artist is identified. Not all artists create work that is appropriate for everyone; some set out to provoke or shock rather than to please. If the public art opportunity is put out to tender, there should be a careful and consistent vetting process. The criteria for assessing applications should be clear and made available to all artists wishing to participate, while the brief for the commission should clearly identify the space to be filled, the envisaged medium – that is, mural, sculpture or video art – although this could be left entirely to the artists’ discretion and the intended audience. If the commission is confidential – either in terms of marketing or otherwise – a non-disclosure clause should also be included in the agreement.

Contractual obligations Once the artist has been selected, it is crucial that the commissioning party – in this article referred to as the landowner – and the artist both enter into a contract setting out what is expected. Particular consideration should be given to how the intellectual property created by the artist is to be dealt with. For example, the commissioning landowner may wish to use the artwork at the centre of its

An intrinsic characteristic of public art is that people can interact with it outside traditional art spaces Image © iStock

own marketing campaign, emblazoning the image on all marketing materials and seeking to exploit the work to its fullest potential. In this scenario, it will be important that the contract assigns the copyright and any other intellectual property rights, such as design rights, to the landowner.

It would also be wise to ensure the artist waives their moral rights in the artwork. These give an artist the right to

P ERSO NA L PR OPE RTY P UBLIC ART

The term public art embraces a far wider array than one might imagine: ornate entrance gates, street signs, light installations and sculptures

ensure that the artist agrees to assist should the art be moved, loaned or placed in storage at a future date. The contract should specify the input – if any – that may be requested from the artist in this case.

Planning Any sizeable outdoor public art installation will be likely to require planning permission and so the timing and cost implications of this must be considered. The planning process is not always straightforward and these types of installations may require public consultation exercises. Alternatives might be worth considering in case a planning application is rejected, and understanding a local authority’s adopted policies and planning guidance should help smooth the process. Fortunately, since the publication of the National Planning Policy Framework in 2012, the promotion of cultural wellbeing is considered a vital component of sustainable development.

As national planning practice guidance encouragingly states: “Public art and sculpture can play an important role in making interesting and exciting places that people enjoy using.”

If planning permission is granted for the art, then there are likely to be several conditions, which cover issues such as installation and ongoing curation. All the relevant parties – artist, developer and landowner – need to be happy with any conditions and what they will entail before the permission is given.

Public liability insurance

be identified as its creator, and to object to any derogatory treatment and false attribution of it. If these moral rights are not waived and the artwork is not well received, or the landowner does not keep up with its repair and maintenance, they may not easily be able to remove or destroy the artwork later, or be forced by the artist to undertake remedial repairs.

Depending on the nature of the commission, it may be necessary to

An intrinsic characteristic of public art is that people can interact with it outside traditional art spaces. It is unlikely that it will carry the usual “do not touch” warning – it is more likely that people will be encouraged to touch and even sit on the art itself. Although it is hoped that the artist will have considered any possible physical interaction when designing and choosing the materials to be used, this possibility brings with it the need for public liability insurance.

The parties will need to agree who is responsible for the insurance; the local authority in particular is likely to seek an indemnity should any liability fall on it.

Any insurance that is put in place should cover not only the time that the art is on display, but also the period after its removal during which legal claims could still be brought.

Maintenance and damage It is important to agree who will be responsible for ongoing maintenance – for example, lighting and cleaning – as well as any repair, and how any contribution toward such costs is to be made or shared between other parties.

The extent to which the work may be repaired or restored may be linked to the insurance cover in place and whether it is economic to effect a repair. Equally, careful consideration should be given to who is to conduct the repairs, the artist’s obligations and the degree to which repairs may be carried out by agreed reputable contractors.

Security and theft Given that the work may be of considerable value and will be installed in a public place, security should not be overlooked. The location of the work may determine the level of ongoing monitoring. Providing security can amount to a significant cost; for example, work such as that produced by the artist Banksy may need to be protected by a perspex screen or a physical presence.

The prospect and implications of theft should be considered carefully and will vary depending on the nature of the art, especially regarding the landowner’s obligations if the work is stolen and cannot be recovered: how should any insurance proceeds be divided and can the landowner be required to recommission and replace the work?

Many areas will be specific to both the nature of the work itself and the chosen location. The commission and installation of public art is not straightforward and will require a clear, comprehensive and well-documented agreement between the parties as to their respective obligations and liabilities. P

Simon Williams is a partner in the Property team and Tim Maxwell a partner in the Art Law team at Boodle Hatfield swilliams@boodlehatfield.com tmaxwell@boodlehatfield.com

www.boodlehatfield.com

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P E RS O N A L P R O P E RTY OPINION

A triple whammy Ivan Macquisten assesses the global challenges for an unprepared market

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perceived lack of regulation, the rise of art as an alternative asset class and conflict in the Middle East: what has happened to the art market? And what must happen now?

The international trade in antiquities has been the focus of sustained criticism over the past few years due to the wars in Syria and Iraq. Anti-trade campaigners – academics, archaeologists, politicians and others – who have been trying to shut down the legitimate trade for years have seized this opportunity to lobby hard for ever-tighter restrictions on trade, new regulation and more draconian punishments for even slight infringements. There have been calls for the private ownership of antiquities to be made socially unacceptable.

Fake news The dissemination of biased or badly conducted research and questionable relationships with the media, much of which appears complicit in the problem or at least complacent about it, has not helped. This is part of the widely recognised “fake news” issue, as 24-hour rolling reporting combined with declining media resources – particularly in the press – rob journalists of the opportunity to investigate in any depth or to check facts.

This makes them increasingly vulnerable to unscrupulous interests that want to present propaganda as news.

Outlandish statistics relating to the size of the problem of looted material coming out of Syria, for instance, have been widely accepted as utterly unfounded by all sides in the debate for some time now, yet continue to be peddled by a number of quite prominent sources.

This has led to criticism from anti-trade campaigners. Dr Neil Brodie’s article for the European Union National Institutes for 5 2 J U LY/A U G U S T 2 0 1 7

Culture (http://bit.ly/2qToOjr) says the propagandists exaggerate the problem to attract government attention and funding.

This then leads to inappropriate policy, which damages the very nations and cultural heritage institutions such parties seek to protect.

Inaccuracies Even government research and publications in the USA, Germany and elsewhere fall short of the standards that should be expected. Homeland Security Today, the news and views site for the eponymous US department, published my critique (http://goo.gl/OwkMUn) of its report of last October, Cash to chaos: dismantling ISIS’ financial infrastructure (http://bit.ly/2pSVjhb).

The report’s small section on antiquities was riddled with inaccuracies, the footnotes quoting out-of-date and long-discredited media articles as primary sources of evidence. If this can happen with Homeland Security Today – whose report was leapt on by campaigners as further proof of the antiquities problem – who else can be trusted?

Many of those who want to see an end to any trade dedicate most of their working lives to this cause. They tend to be very well funded and organised, and have the ear of governments, law

The wider art market needs to wake up fully to its challenges, as demonstrated so clearly in the microcosm of the antiquities market Image © iStock

enforcement and non-governmental organisations, which do not appear to appreciate the distinction between those who trade lawfully and those who do not.

The effectiveness of these campaigners is not to be underestimated, especially as the antiquities sector in particular and the art market in general have been woefully unprepared to tackle such unrelenting criticism.

All this is not helped by the perception that the wider art market is fairly lawless.

True, it is not directly regulated in the way that finance, health, insurance or the law are; but there is regulation – and plenty of it, as the British Art Market Federation’s list demonstrates (http://goo.gl/PsSSc1).

A dealer’s liability under the new Cultural Property (Armed Conflicts) Act 2017 is a case in point: potentially, they can be jailed for up to seven years for even unintentionally breaking the law.

All change What the art market has failed to understand until now is that everything changed in 2008. When the markets crashed and pulled the rug out from under gilts and bonds, those traditional safe havens of wealth, the relative risk of art as a store of value diminished, making it much more attractive as an alternative asset class. The banks and wealth managers started to advise clients to diversify their portfolios.

Where money heads, attention follows – and not just from investors. Regulators,

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Countries such as Egypt wish to regain their cultural property regardless of whether it now rightly belongs to others governments and criminals also looked to the art market as a significant influx of cash created the potential for money laundering, market manipulation and other undesirable activities. Transparency became the buzzword in any discussion about the market, but transparency is just the outward manifestation of the real problem: lack of trust.

The market generally was unused to such scrutiny and ill equipped for what it would mean: media attacks, tighter controls, new laws and wider attempts at regulation. Many continue to put their heads in the sand, but others have realised they must act now to build confidence with the authorities and public before it is too late.

Despite this, most have still not accepted that such a programme requires a significant investment of money and time, the sort of commitment

on which the other side in the debate has long been able to rely.

Against this background and the continuing Syrian conflict, the antiquities trade found itself in the front line. What makes life even harder for the trade is the role antiquities now play in international diplomacy. Nation states are using cultural property or heritage as a political tool in negotiations, to curry favour with other countries or burnish their credentials as virtuous campaigners for the greater good.

Fighting back Around two years ago, the Antiquities Dealers’ Association in the UK and then the International Association of Dealers in Ancient Art recognised that they needed to fight back. As such, they realised they must revisit their own codes of conduct and improve procedures and methods of communication, whether via their websites, direct mail, PR and media opportunities or their relationships with the various authorities.

They have been very effective in doing so, leading the way in raising wider art market standards – as parliament has recognised – and shaping debate with lawmakers, law enforcement and the media at national and international levels.

Their success can be attributed in part to their thorough research and presentation of arguments supported by independently verifiable evidence, in part to the dedication of their representatives,

and in part to the fact that the anti-trade campaigners have not been used to having their propaganda challenged and so are sometimes inattentive when it comes to detail.

Nonetheless, rich and powerful anti-trade interests – supported by countries such as Egypt that wish to reclaim cultural property, regardless of whether it now rightly belongs to others – have persuaded governments to introduce major changes in the law in Germany, the UK and the USA, changes that are flawed because of mistaken views as to where the problems lie.

The rather less well-funded antiquities trade is fighting an effective rearguard action, but very much against the odds. What the trade does have is knowledgeable experts, a sophisticated strategy and a wealth of evidence and data to support its case; it is also getting better organised, with disparate groups in the USA joining forces to fight for better understanding and a fairer deal. It needs better financial and strategic support as the trade improves its own relationships with decision-makers and continues to fight for recognition in national and international debate.

Trade organisations have already tried to engage with their fiercest critics, but the signs so far are that campaigners have no intention of giving any ground.

I can understand this: they have had unrivalled success so far and cannot see any reason to compromise. It is clear that many simply believe that any trade means providing cover for the crooks. What may surprise them is that legitimate trade is the arch-enemy of crooks, as criminal activity damages the reputation of those who trade lawfully.

The wider art market needs to wake up fully to its challenges, as demonstrated so clearly in the microcosm of the antiquities market. That means better self-regulation in the form of codes of conduct, ethical behaviour and transparency, as well as a more effective public charm offensive, with the trade associations taking a prominent role. P Ivan Macquisten is an art market analyst, pundit and campaigner, whose consultancy ImacQ advises on international business development, public affairs, advocacy and the media ivan@imacq.com

www.imacq.com

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