Seniors Directory 2025

Your Guide to Programs and Services in Richmond | 21st Edition - Fall 2025

Introduction

Richmond has a wide range of services and programs to help seniors lead healthy and independent lives. This directory has information about health services, programs, and resources available to seniors who live in Richmond.

While we’ve done our best to provide accurate information, changes can occur with little notice. We always encourage you to contact an organization to confirm current service availability and hours of operation.

This directory has been produced through a partnership between Richmond Cares, Richmond Gives (RCRG) and Richmond News. RCRG would like to thank the Richmond News for its ongoing support of seniors in our community. Because of this partnership, the directory is available free of charge.

For more information on other community services, visit the Richmond Community Services Directory, located at www.rcrg.org. The directory is produced by RCRG and is a comprehensive listing of services available to Richmond residents.

Acknowledgement

Thank you to everyone who provided updated information on their organization or service in order to publish the most current information.

Every effort has been made to ensure the accuracy of this publication at the time of printing. RCRG is a referral agency and as such, does not recommend individual organizations or services.

For additional information and/or to request more copies of the Richmond Seniors Directory, please contact RCRG at 604-279-7020.

HEALTH SERVICES

REGULATORY BODIES

Vancouver Coastal Health

- Richmond Community/Public Health

7000 Westminster Hwy, Richmond, BC

Email: feedback@vch.ca

Health Services for Community Living

604-244-5537

www.vch.ca

604-675-3644

Provides non-emergency nursing and rehabilitation services to adults with developmental disabilities living in the community. Services include short-term clinical intervention, physiotherapy, occupational therapy, nursing, nutrition, dental hygiene, and end-of-life care and support. Provides individual and group education on self-care management for clients managing chronic illness.

ReAct Adult Protection Program

Email: react@vch.ca

604-904-6173

1-877-732-2899

Responsible for investigating allegations of abuse, neglect, and self-neglect of adults living in the Richmond community. Applies to adults who are unable to seek support and assistance due to physical disabilities, illness, disease, injury, or any other condition that affects decision-making.

Vancouver Coastal Health

Various Locations

Email: feedback@vch.ca

604-736-2033

1-866-884-0888

www.vch.ca

Vancouver Coastal Health is the health care authority serving residents in the coastal mountain communities, Vancouver, North Vancouver, West Vancouver and Richmond. Provides a range of health care services ranging from hospital treatment to community-based residential, home health, mental health, and public health services.

Community Engagement

Email: ce@vch.ca

604-714-3779

www.engage.vch.ca

Patient, family and community engagement (often also defined as public participation) is based on the principle that people have the right to participate in the decision-making processes that affect them and that everyone has a say when it comes to their health care.

Patient Care Quality Office

Email: pcqo@vch.ca

1-877-993-9199

Point of contact to share compliments and complaints. Aims to facilitate resolution by providing information or assistance in addressing concerns; does not act as an advocate for either the patient or the organization.

Translations

Pamphlets have been translated into different languages. Ask health care providers for more information. Translated material are also available online at vch.eduhealth.ca.

RICHMOND HEALTH SERVICES

Richmond Health Department

Urgent and Primary Care (UPCC)

Richmond City Centre UPCC

604-675-2768 110, 4671 No. 3 Road, Richmond, BC

Richmond East UPCC

95-10551 Shellbridge Way, Richmond, BC

604-244-5560

An Urgent and Primary Care Centre (UPCC) provides same-day care for urgent and non-life-threatening health concerns. For life-threatening health concerns, call 9-1-1 or go the emergency department.

BC Smoking Cessation Program

Free nicotine patch or gum for 12 weeks per calendar year for eligible BC residents. (There may be coverage for stopping smoking medications through Fair Pharmacare).

Richmond Public Health

604-233-3150

8100 Granville Avenue, Richmond, BC www.vch.ca

A team of public health practitioners working in partnership with the community to promote and protect health and to prevent injury and illness. They provide information, education, resources, referrals counselling, therapy support, and services for infants, children, youth, seniors, and families.

Richmond Immunization Clinic

8100 Granville Avenue, Richmond, BC

604-233-3176

Offers a range of immunizations to adults and children. Fees vary, call to book an appointment or ask for immunization clinic times. No drop-ins allowed.

Tobacco and Vapour Reduction

604-233-3112 Program smokefree@vch.ca

Supports initiatives related to preventing and reducing tobacco and vapour product use; protecting people from the harmful effects of second-hand smoke and vapour (aerosol); and increasing awareness, access to and availability of tobacco and vapour cessation supports and resources.

HOME HEALTH

Vancouver Coastal Health

- Richmond - Home Health

604-675-3644

Community Health Access Centre, 3rd Floor, 7671 Alderbridge Way, Richmond, BC www.vch.ca

Home and Community services are offered in the Ambulatory Clinic or Home setting for clients who meet specific eligibility criteria. Clients are assessed and are eligible if they receive home support services.

From nursing to birding: Richmond senior embraces retirement

Birdwatching helps a Richmond resident build new connections and stay healthy.

BY VALERIE LEUNG

Turning 65 was more than just a date on the calendar for a Richmond resident – it was a milestone celebration.

Long-time Richmond resident Anabelle Wee said she and her husband have been counting the days until they could both enjoy the “full senior life” together.

While some businesses start offering seniors’ discounts at 55, Wee said she still often gets questioned about her age.

“I’ve been wanting to be official for a long time because some places question my age because I’ve always looked younger than my age,” Wee told the Richmond News.

She even stopped colouring her hair to avoid being asked for ID.

Wee retired in January 2018 after working for 40 years in the nursing profession, and when asked whether she ever considered coming out of retirement, it was a hard “no.”

“I don’t miss it, because it was a very demanding, gruelling, challenging and stressful profession. Kudos to the young people who have carried on the torch,” she said.

For the last seven years, Wee has taken up hobbies such as walking outdoors, birding and photography.

Her photography and birding interests began during COVID-19, when it became a popular activity for people who could

not enjoy indoor group activities.

She told the News birding “opened new doors” for her during her retirement life – being outdoors and learning about birds stimulated her mind.

“I couldn’t name a bird aside from the regular seagull or robin, but now I can identify more than I ever have,” said Wee.

“Being a photographer and a birder gets me out and staying active. I normally do not like walking since I’ve always been more of a group sports person.”

Retirement has been great, but Wee said she had to adapt to not seeing people she normally would at work.

“That’s one thing I did not realize, that once you stop working, suddenly your world changes. When you retire, that’s a big component of your life that’s gone. It can be lonely if you don’t replace it with something.”

Birding has given Wee a community where she meets other enthusiasts

and also learns from other birders in Richmond to help “replace the camaraderie from the workplace.”

“Some have even helped me discover other animals like the rare white wagtail bird that was in Steveston this month,” said Wee.

While birding has become Wee’s world every day, her husband negotiated a deal to make sure they can spend time together without the camera and birds.

“Friday is our designated husband and wife special day – a bird-free day,” laughed Wee.

Being a senior living in Richmond also has its perks, like the discounted meals at Minoru Centre for Active Living and monthly pet supply deals at Bosley’s.

What Wee enjoys the most was learning about the free ferry rides as a senior.

“You just have to pay for your car, but it’s amazing. While some places start deals at 55 years old, I can fully enjoy all the perks now.”

Anabelle Wee was trying to capture a rare white wagtail in Steveston. | CAROLINE SAYSON PHOTO

Adult Day Centre

100 - 6100 Bowling Green Road, Richmond, BC

Email: rkadc2@telus.net

604-272-3237

Provides a coordinated program of professional and compassionate services for frail, cognitively impaired, and disabled adults, in a communitybased setting open Monday through Saturday, 9:00am to 2:30pm. Aims to help less independent seniors remain physically and mentally active by offering social interaction, therapeutic exercise programs, meal provision, personal care assistance, health care monitoring, wellness promotion, and support for caregivers in a stimulating, safe, and caring environment.

Case Management

Community Health Access Centre, 3rd Floor, 7671 Alderbridge Way, Richmond, BC

604-675-3644

Helps to arrange home support for those unable to care for themselves due to health problems. Arranges adult day care and respite services. For those who can no longer live independently at home, they can assist in finding alternative living arrangements. There is a cost for some services.

Home Care Nursing and

Rehabilitation

604-675-3644

Community Health Access Centre, 3rd Floor, 7671 Alderbridge Way, Richmond, BC Nurses, physiotherapists and occupational therapists provide services to those whose needs can safely be met while they remain at home. Arranging home support for those who need help with daily tasks. Offers nursing and rehabilitation consultation and support to care providers and to their adult clients who have multiple physical and cognitive disabilities.

Home Support

Community Health Access Centre, 3rd Floor, 7671 Alderbridge Way, Richmond, BC

604-675-3500

Provides help with the tasks of daily living for people who have ongoing health problems, disabilities, or temporary medical or physical problems. Case managers and professional care staff arrange home support. Community health workers follow the care plan developed by the case managers. Service is delivered by neighbourhood teams within a flexible time frame that is focused on completing the required tasks. The cost of service varies.

Long Term Care Facilities

Community Health Access Centre, 3rd Floor, 7671 Alderbridge Way, Richmond, BC

604-675-3644

Residential care homes offer 24-hour care and supervision by a team of health professionals for adults who can no longer live independently. To be admitted for long term care services, a person must meet the criteria. There are five complex care homes in Richmond, including Fraserview Immediate Care, Pinegrove Place, Richmond Lions Manor, Rosewood Manor, and Minoru Residence. There is one residential home for younger, disabled people, usually under age 65: Steveston Residence.

OASIS (OsteoArthritis Service

604-875-4544 Integration System

895 West 10th Avenue, Vancouver, BC

Email: oasis@vch.ca

The OsteoArthritis Service Integration System is a program that helps people with osteoarthritis self-manage their condition better on a daily basis. OASIS provides both online and in-person education sessions about managing osteoarthritis, as well as preparing for joint replacement surgery. Visit oasis. vch.ca for more information or self-register for education sessions.

Subsidized Assisted Living

Community Health Access Centre, 3rd Floor, 7671 Alderbridge Way, Richmond, BC

604-675-3644

Includes rental accommodations, hospitality services and personal care. Intended for seniors with low to moderate incomes that require assistance with personal care. A congregate living arrangement with communal meals and social activities. Clients are assessed and are eligible if they receive home support services, are able to make decisions about daily activities and needs, are able to communicate and be understood by others but are not managing well in their home with available services. The two locations are the Courtyard Gardens and SUCCESS Austin Harris Residence.

Volunteer Shopping Programs

190 - 7000 Minoru Boulevard, Richmond, BC

604-279-7020

Works in partnership with Richmond Cares, Richmond Gives (RCRG) to provide grocery shopping assistance for seniors and others with longterm health problems to maintain their independence and remain in their own homes as long as possible.

DOCTORS

Vancouver Coastal Health

- Richmond - Doctors

Various Locations

Chimo Crisis and Help Line

120 - 7000 Minoru Boulevard, Richmond, BC

604-279-7070

Provides telephone counselling to people in distress, seven days a week from 8:00am to midnight. Offering support and non-judgmental understanding to help callers identify problem areas and work towards resolving them.

Cognitive Assessment and 604-244-5486

Rehabilitation for Substance Use (CARSU)

600 - 8100 Granville Avenue, Richmond, BC

A specialized service that offers assessment and treatment services for cognitive impairment related to substance use. Includes occupational therapy with possible inclusion of social work, neuropsychology and psychiatry. Clients are seen through outreach to the community or in-clinic.

Community Based Support

- Pathways Club House

315 - 8111 Granville Avenue, Richmond, BC

2025/2026 RICHMOND

604-733-7758

Family doctors, also known as general practitioners or primary care physicians, help you look after your everyday health needs on a regular basis. Establishing a relationship with a family doctor who knows you well, and sees you regularly over time, leads to the best health outcomes for patients. Take a proactive approach to your personal health care by encouraging ongoing, comprehensive care with a family doctor. For a list of family doctors who are taking new patients, visit the College of Physicians and Surgeons of BC’s (CPSBC) website at: www.cpsbc.ca/physician_search or www.vch.ca/your-care/regular-medical-care/family-doctors.

MENTAL HEALTH AND SUBSTANCE USE

Vancouver Coastal Health - Richmond

604-204-1111

- Mental Health and Substance Use www.vch.ca

Provides a wide range of programs encompassing prevention, early intervention and collaborative care services, assessment, treatment, acute inpatient hospitalization, crisis stabilization, rehabilitation and emergency care to people of all ages who have a mental health and/or substance use issue. Anyone of any age can connect with our teams in Richmond. For mental health emergencies, call Chimo Crisis Line at 604-279-7070 or go to the Richmond Hospital Emergency Department.

Acute Home-Based Treatment

604-675-3979 Program (AHBT)

210 - 7671 Alderbridge Way, Richmond, BC

Short-term care for Richmond residents age 17 and over with mental illness and/or substance use concerns who are experiencing an acute increase in symptoms or distress. Care is provided in the home in order to avoid or shorten a hospital admission. To receive AHBT services, clients and their caregivers/ supports must be willing and able to accept care in their home/community. Access to the program is by referral only by a medical professional.

Anne Vogel Opiate Use

604-675-3975 Treatment Clinic

210 - 7671 Alderbridge Way, Richmond, BC

Prescriptions (Methadone and Suboxone) and counselling for opiate dependence. Offers harm reduction education, harm reduction supplies including take-home Naloxone kits, individual counselling, education and support groups, primary care services for clinic clients and referral and case management. Self-referrals are accepted by phone and people can walk in during clinic hours.

604-276-8834

Provides a variety of mental health services including supported housing programs, rehabilitation programs, a social/recreation program, wellness programs, a public education program, Bounce Back, and support to Chinese speaking individuals with a mental illness, their families and service providers. Also liaises with services and programs that serve the Chinese speaking community.

Community Mental Health

Programs for Adults

210 - 7671 Alderbridge Way, Richmond, BC

604-675-3975

Community-based psychiatric assessment and treatment for adults living with a severe and persistent mental health issue and/or whose functional impairment requires a broad range of coordinated services. Multidisciplinary services include consultation, case management, outreach, and rehabilitation programs.

Harm Reduction Supplies

604-675-3975

604-233-3150

For disposal of used needles in a safe way to reduce the spread of HIV and Hepatitis C and to prevent other health complications. Encourages safer injecting practices by providing sterile water, alcohol wipes, and health information. These places also offer a safe place to dispose of used needles to reduce the number of needles in public places and needle-stick injuries. Services are provided in a safe and non-judgmental manner. Locations are Anne Vogel Clinic (210-7671 Alderbridge Way, Richmond, 604-675-3975) and Richmond Public Health (8100 Granville Avenue, Richmond, 604-233-3150).

Inpatient Psychiatry Unit

7000 Westminster Highway, Richmond, BC

604-244-5504

An 18-bed inpatient unit providing assessment and treatment for people with a variety of mental health diagnoses who require 24-hour care and treatment in a hospital setting. Staffed by an interdisciplinary team who work with the patient, their family, and community supports to provide individualized patient-centered care. Discharge planning includes referrals to community resources for follow up.

Psychiatry Assessment Unit (PAU)

7000 Westminster Highway, Richmond, BC

604-244-5475

A 4-bed brief stay (72 hours or less) unit provides assessment, stabilization, and treatment to individuals experiencing a psychiatric/mental health crisis. Provides specialized mental health and addictions services in an environment that supports a patient- and family-centered approach. The multi-disciplinary team has the support of both hospital and community resources, on an as needed basis, providing discharge planning, case consultation, and connection with suitable community resources for follow up.

Richmond Addiction Services Society

604-270-9220 (RASS)

105 - 8080 Anderson Road, Richmond, BC

RASS is a non-profit organization that provides health promotion, prevention and early intervention services for children, youth, and families. RASS accomplishes this by fostering resilience, enhancing life skills, and building connection through meaningful activities and resources to prevent the early onset of addiction and mental health challenges, support ongoing recovery, and minimize the impacts on individuals and families. Our services are offered using an evidencebased, person-centered and trauma-informed process. Services are available in English, Cantonese, Mandarin and Serbo-Croatian depending on the program.

Richmond Bridge House

604-244-7840

A 10-bed residential short stay crisis intervention facility for clients who are experiencing a mental health crisis but do not require an acute psychiatric hospitalization. Clients are cared for 24 hours a day, 7 days a week and can be admitted for a maximum of 14 days. Providing an environment where clients have the opportunity to learn new skills to manage their illness once they are discharged. Referrals require a physician assessment prior to acceptance and are screened prior to admission to ensure the facility is able to provide safe care.

Richmond Eating Disorders Program

200 - 6100 Bowling Green Road, Richmond, BC

Richmond Older Adult Mental

Health Team

210 - 7671 Alderbridge Way, Richmond, BC

604-675-3975

Community-based assessment and treatment for older adults (65+) who are living with a severe and persistent mental illness and/or whose functional impairment requires a broad range of coordinated services, as well as those with dementia accompanied by behavioural issues. Clients under 65 with early-onset dementia with behavioural issues are also accepted. The Team specializes in providing care to individuals who are vulnerable due to a combination of psychiatric, medical and social factors necessitating multidisciplinary intervention. Family support and education are also provided. Care is coordinated with primary care physicians, elder care facilities and other community programs. Services are provided on an outreach basis.

Richmond Short Term Assessment

and Treatment (RSTAT)

7000 Westminster Highway, Richmond, BC

2025/2026 RICHMOND

604-244-5534

RSTAT supports adult and older adult clients with issues related to depression, anxiety disorders, and later life or reproductive mental health issues. The program provides short term (12 week) group therapy as well as 1:1 supportive counselling; service is delivered by a multi-disciplinary team but also includes outpatient psychiatry consultations.

604-204-1111

Community-based assessment and treatment for youth, adults and families with eating disorders. Treatment may include individual, group, and/or family counseling, medical monitoring, and nutritional support. A referral from a family physician is required in order to be scheduled for an assessment.

Richmond Mental Health and 604-675-3975

Addictions Housing

210 - 7671 Alderbridge Way, Richmond, BC

Provides a continuum of housing services to individuals with severe and persistent mental health issues. This includes Licensed Specialized Residential Care Facilities, Enhanced Supported Housing and Supported Independent Living placements.

Richmond Mental Health Consumer

604-675-3977 and Friends Society

210 - 7671 Alderbridge Way, Richmond, BC

Provides a peer support program for mental health consumers. Provides funding which increases the effectiveness of the mental health system while helping mental health consumers develop skills and gain confidence. Offers a peer support program for Chinese-speaking clients.

Richmond Mental Health 604-244-5534 Outpatient Services (RMHOS)

7000 Westminster Highway, Richmond, BC Services include general psychiatric assessment through the psychiatric consultation clinic, neuropsychological assessments and assessments for group and individual therapy. In the individual and group therapy program, a range of treatment modalities are offered, including cognitivebehavioural, interpersonal and psychodynamic therapies. A referral from your GP, psychiatrist, midwife or nurse practitioner is required.

Substance Use Outreach Team (SUOT) 604-244-5486

600 - 8100 Granville Avenue, Richmond, BC

A client-centred, recovery-oriented service for clients who have a complex substance use disorder which impacts their daily functioning. SUOT supports clients who have difficulties engaging with office-based counselling/treatment which may be due to complex medical/mobility concerns, homelessness, and/or involvement with the criminal justice system.

Transitions

600 - 8100 Granville Avenue, Richmond, BC

604-244-5486

Offers assessment and treatment services to adults and families with mental health and/or substance use concerns. Services may include individual and/or group counseling, psychiatric assessment, referral/ advocacy, acupuncture and other complementary therapies. Substance use and Concurrent Disorders counselling is available by self-referral by calling Richmond MHSU services at 604-204-1111.

VCH Richmond Mental Health and 604-204-1111 Substance Use One Number

Any member of the public can call if they want to connect with or look for more information about VCH Richmond’s Mental Health and Substance Use Services for people of all ages.

RICHMOND HOSPITAL

Vancouver Coastal Health - Richmond 604-278-9711

- Richmond Hospital

7000 Westminster Highway, Richmond, BC

The Richmond Hospital is a community hospital serving Richmond, part of Delta, and travelers using the Vancouver International Airport and the BC Ferry System.

Ambulatory Care Services

604-278-9711

Services provided at the hospital for people who are well enough to be treated as outpatients including: blood transfusion, intravenous antibiotics, rehabilitation services, cast clinic, hand clinic, dietetic counselling, endoscopy and oncology (chemotherapy) clinic.

Cardiopulmonary and

Neurodiagnostic Services

604-244-5124

A variety of tests are offered to help diagnose and treat conditions related to the heart, lungs, muscle, and brain. These services can be ordered by your family doctor.

Diabetes Education Centre

604-244-5163

The Diabetes Education Centre is an outpatient program providing clients, their families, and their caregivers with self-management education and support. The education centre is supported by program assistants, and our interdisciplinary team includes registered nurses and registered dietitians, who are Certified Diabetes Educators. Sessions and appointments include information on nutrition, exercise, blood sugar monitoring, and more to support self-management and maximize wellness.

Emergency Health Services

604-278-9711

Open 24 hours a day and services are prioritized based on the severity of a patient’s condition upon arrival. Does not answer health questions. For questions about health issues contact a Family Physician or HealthLinkBC at 811. Those experiencing a health emergency should go to the Emergency Department or call an ambulance (dial 911). Visit an Urgent Primary Care Centre (UPCC) for non-life-threatening emergencies such as sprains, strains, fevers, minor burns, and infections. These centres are open daily and staffed with doctors and nurses to handle urgent medical concerns that don’t require emergency care or admission to hospital.

Gilwest Clinic

604-244-5118

Brings HIV/AIDS and Hepatitis C related services to people living and working in Richmond and the surrounding communities. Offers free, confidential STI counselling, testing, and treatment. Appointments are recommended for all services.

Intensive Care

604-278-9711

For patients recovering from life-threatening illness or injury who require intensive, around-the-clock monitoring and care.

Mammography

604-244-5505

BC women aged 40 or over are entitled to a free annual mammogram without a referral. Screening mammography is an x-ray test used to detect early breast cancer in women. A screening mammography clinic is located at Richmond Hospital and may be accessed through the West Entrance.

Medical Imaging Centre

604-244-5109

CT scan, x-ray, ultrasound, nuclear medicine, magnetic resonance imaging (MRI), and diagnostic mammography are among the many tests carried out in the Milan & Maureen Ilich Medical Imaging Centre at Richmond Hospital. A doctor’s order is required for all of the tests done in this department.

Noakes Maternity Clinic

604-233-3222

Provides Family Practice maternity and delivery care, including the postpartum period, for patients whose family doctors no longer provide perinatal care.

Outpatient Laboratory

604-244-5295

Provides outpatient laboratory testing of blood and urine samples including microbiology, clinical chemistry, anatomic pathology, and hematology to help diagnose, treat, monitor, and prevent disease. Not all tests are available at all laboratory sites; some require an appointment or fasting prior to specimen collection.

Palliative Care

604-675-3644

Hospice palliative care provides comfort and quality of life care for people living with life-limiting illness and their families. The focus is on comfort care, such as pain control, rather than care aimed at curing illness. They work in partnership with you, your family, and caregivers to meet your physical, emotional, social, and spiritual care needs. While you are in their care, your personal, cultural, and faith values as well as your beliefs and practices will be respected at all times.

Richmond Cardiac Rehabilitation

604-204-2007 Program - Healthy Heart Program

A comprehensive eight-week program designed for people who have had heart problems or are at risk for developing heart problems. Helps to identify and reduce factors for heart problems and educate patients on how to live a heart healthy lifestyle. Call to register for the program or for more information.

Speech-Language Pathology

604-244-5174

Focuses on serving adults with acquired communication and/or swallowing disorders. Provides assessment, treatment, education, and referral resources to clients.

Surgical Services

Travel Assistance Program (TAP BC) 604-683-7151

1-800-663-7100

Help alleviates some of the transportation costs for eligible BC residents who must travel within the province for non-emergency medical specialist services not available in their own community. Coordinated by the Ministry of Health and the transportation partners who agree to waive or discount their regular fees. Health care services provided by practitioners other than medical physicians and services not insured by MSP are not eligible. Does not provide direct financial assistance for travel costs or make travel arrangements. Meals, accommodation, mileage, fuel and local transportation expenses are not included.

HEALTH ORGANIZATIONS

ALS Society of BC

604-278-2257

1228 - 13351 Commerce Parkway, Richmond, BC 1-800-708-3228

Email: info@alsbc.ca

2025/2026 RICHMOND

604-278-9711

Includes general surgery, ophthalmology (eye), ENT (ear, nose, throat), plastics, vascular, orthopedics, urology and gynecology. Surgery at Richmond Hospital is arranged by your surgeon’s office. The time you spend in the hospital will vary depending on the type of surgery.

HEALTH INSURANCE

Ministry of Health

604-660-2421

PO Box 9050 Stn Prov Govt, Victoria, BC 1-800-663-7867

Email: HLTH.Health@gov.bc.ca www.gov.bc.ca/health

The Ministry of Health has overall responsibility for ensuring that quality, appropriate, cost effective and timely health services are available for all British Columbians.

BC Ambulance Service

PO Box 9600 Stn Prov Govt, Victoria, BC

604-872-5151

Provides emergency pre-hospital treatment and transportation by ambulance to the public and visitors of BC. While ambulance service fees are not an insured benefit under the BC Medical Services Plan (MSP) or the Canada Health Act, fees are heavily subsidized for persons with a valid BC Care Card who are covered by MSP (known as MSP beneficiaries). For emergencies, call 9-1-1.

Medical Services Plan (MSP)

Health Insurance BC,

PO Box 9035 Stn Prov Govt, Victoria, BC

Email: mspenquiries@hibc.gov.bc.ca

604-683-7151

Insures medically required services provided by physicians and supplementary health care practitioners, and diagnostic procedures.

PharmaCare

PO Box 9655 Stn Prov Govt, Victoria, BC

604-683-7151

Helps eligible BC residents with the costs of eligible prescription drugs and designated medical supplies. Coverage under the Fair PharmaCare plans is provided based on the individual or family’s net income. The quality of the overall program stems from the combination of comprehensive coverage for BC residents and coverage of the drugs patients need to achieve real health benefits. All BC residents are eligible for Fair PharmaCare coverage if they have Medical Services Plan (MSP) coverage and give PharmaCare permission to check their income with the Canada Revenue Agency (CRA).

www.alsbc.ca

The mission of the ALS Society is to cure ALS through funding research while advocating for and supporting people living with ALS.

Camp Alohi Lani

Camp Alohi Lani, which means ‘Bright Sky’ in Hawaiian, is a camp for youth who have a parent (or grandparent in a significant role) living with ALS. Through funding received from sponsors, the Society is able to offer a youth weekend retreat at no cost to families affected by ALS. The camp is a safe setting in which youth aged 8 to 17 can come together and receive support on their ALS journey.

Care Connections

The primary purpose of forming a Care Connection is to reduce caregiver responsibilities and lessen the worry the person with ALS has about their caregiver. By caring for the caregiver, the person with ALS is helped as well. The ALS Society of BC’s Care Connection program aids your own group of caring family and friends to help their loved ones with ALS and their caregivers.

Day of Caring

Email: patientservices2@alsbc.ca

Held in communities around BC, Caregivers’ Day is a chance for caregivers and former caregivers of ALS patients to have a day of respite. This event allows ALS caregivers to come together and share experiences. It also provides opportunities for caregivers to learn how to take better care of themselves and how to cope with grief.

Equipment Loan Program

Email: equipmentloan@alsbc.ca

With 2,900 pieces of medical equipment, the Equipment Loan Program is designed to help people cope with the daily challenges of decreasing mobility and independence through obtaining basic and essential assistive equipment. This includes mobility equipment, lift equipment, beds and accessories, communication devices and bathroom aids. All equipment loaned is available at no charge to registered ALS patients.

Mobile Clinics

In partnership with Vancouver Coastal Health and the ALS Centre @ GF Strong Rehab Centre, the ALS Society of BC provides Mobile Clinics to outlying communities. ALS Centre healthcare professionals and an ALS Society of BC representative travel to clinic locations to provide follow-up appointments for people challenged to travel.

Psychological Support Program

Email: patientservices2@alsbc.ca

Psychological services are available free of charge at locations across BC. Registered psychologists and clinical counsellors provide therapy and counselling to ALS patients, their families and caregivers at any stage of the illness. Services will be provided throughout the disease and up to one year following.

Support Groups

Email: patientservices2@alsbc.ca

Support groups provide an open, friendly, and safe environment for ALS patients, family members, caregivers, and friends to discuss issues related to living with ALS. Groups are facilitated by trained volunteers and staff.

Transportation Support Program

Email: patientservices2@alsbc.ca

For people living with ALS who are unable to fund transportation themselves, the Transportation Support Program provides transportation to attend appointments at the ALS Centre in Vancouver and other ALSrelated medical appointments, support groups, and society events. The program was initiated to ensure that all people living with ALS in BC and Yukon are given an equal opportunity to see an ALS specialist in order to improve their quality of life.

Alzheimer Society of BC

303 - 828 West 8th Avenue, Vancouver, BC

Email: info@alzheimerbc.org

604-681-6530

www.alzheimerbc.org

Exists to alleviate the personal and social consequences of Alzheimer disease and other dementias, promote public awareness, and search for the causes and the cures. Services include support groups, individual support, a toll-free information line, free literature, in-person and online workshops. Programs and services are also available in Cantonese and Mandarin.

Caregiver Support (English) 1-800-936-6033

Group (Cantonese/Mandarin) 1-833-674-5007

For family and friends of people with Alzheimer’s disease or other dementias. For times and locations of groups, please call.

Coffee and Chat® (English) 1-800-936-6033 (Cantonese/Mandarin) 1-833-674-5007

Coffee and Chat is a program designed to help clients meet new people, engage in social activities and have fun! Groups are currently available in-person in Cantonese or online for various audience groups, including groups for people living with early-stage dementia, caregivers and mixed groups for people living with early-stage dementia to attend with a care partner.

Early Stage Support Group 1-800-936-6033 (Virtual)

For persons experiencing early symptoms of Alzheimer’s disease or other dementias. Currently available in English. For times and locations, please call.

First Link®

Email: info.vancouver@alzheimerbc.org

604-675-5150

First Link® dementia support connects people living with dementia and their care partners to support services, education and information as early as possible after diagnosis and throughout the progression of the disease. Families can be referred by healthcare providers or contact First Link at any stage of the disease and receive regular follow-ups to provide them with information, links to resources and support.

First Link® Dementia (English) 1-800-936-6033

Helpline (Cantonese/Mandarin) 1-833-674-5007 (Punjabi/Hindi/Urdu) 1-833-674-5003

For anyone affected by dementia, whether professionally or personally. Get the support you need when you need it. English is available Monday to Friday, 9:00am to 8:00pm. Cantonese/Mandarin and Punjabi/Hindi/ Urdu is available Monday to Friday, 9:00am to 4:00pm.

GREAT TASTE EVERYDAY VALUE PREMIUM ROAST COFFEE SMALL

Limits may apply, ask for details. Excludes flavoured beverages. Not valid with any other offer. For a limited time only.

At participating restaurants in Canada.

© 2025 McDonald’s

Minds in Motion® (English) 1-800-936-6033 (Cantonese/Mandarin) 1-833-674-5007

A fitness and social program for people with early symptoms of dementia or memory loss and a family member or friend. Enjoy gentle exercise, activities and social time in a relaxed atmosphere. For further information, alzbc.org/MM. Richmond Resource Centre (English) 604-675-5150 (Chinese) 604-279-7120 290 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5

Email: info.vancouver@alzheimerbc.org | info.chinese@alzheimerbc.org

For more details about our Richmond Resource Centre email and or call our English or Chinese speaking contacts

Webinars

Learn from home with one of the Society’s free online workshops. For further information, alzbc.org/webinars.

Arthritis Society Canada

604-714-5550

895 West 10th Avenue, 3rd Floor, Vancouver, BC 1-800-414-7766

Email: info@arthritis.ca

www.arthritis.ca

BC Dental Association 604-736-7202 540-1385 W 8th Ave , Vancouver, BC 1-888-396-9888

Email: info@bcdental.org

www.bcdental.org

A provincial member of the Canadian Dental Association and is active in providing dental or oral health information to the public. Hours of operation are Monday to Friday, 8:00am - 4:00pm.

Find a Dentist

Email: info@bcdental.org

Use the website https://bcdental.org/find-a-dentist/ to find a dentist who is taking new patients. Also, dentists who offer discounts for seniors or students and dentists who have payment plans.

BC Doctors of Optometry

604-737-9907

121 - 10551 Shellbridge Way , Richmond, BC 1-888-393-2226

Email: info@optometrists.bc.ca

bc.doctorsofoptometry.ca

2025/2026 RICHMOND

Arthritis Society Canada is dedicated to extinguishing arthritis. They represent the six million Canadians living with arthritis today, and the millions more who are impacted or at risk. Fueled by the trust and support of our donors and volunteers, Arthritis Society Canada is fighting the fire of arthritis with research, advocacy, innovation, information, and support. Information and support services include Arthritis Talks, Arthritis Connections, digital information and support services, and online information.

Arthritis Connections

www.arthritis.ca/connections

These virtual peer support sessions provide a space for people living with arthritis to come together, learn about their disease and build relationships. Sessions are hosted online various times each month – all year long. The sessions revolve around connecting with peers to share about arthritis experiences, provide an opportunity to learn from each other, reduce isolation, and build your arthritis community. Sessions are led by trained volunteers who know firsthand what it’s like to live with arthritis.

Arthritis Line

1-800-321-1433

www.arthritis.ca/arthritisline

The Arthritis Line is a support service for people affected by arthritis. Our trained volunteers can answer your questions about arthritis, how to manage the disease and where to access arthritis-related resources. Support is available Monday to Friday.

Arthritis Talks

www.arthritis.ca/arthritistalks

Offered throughout the year, these webinars are a chance to hear from arthritis experts on a wide-range of topics, management strategies, and new research in arthritis care - you’ll feel more empowered and able to tackle the challenges that come with arthritis after watching a live webinar or viewing a recording.

BC Association of Clinical

BC Doctors of Optometry (BCDO) is dedicated to ensuring the successful practice of optometry to ensure the highest standards of patient care. BCDO also aims to support the educational and information needs of members and to advocate for eye health in the communities of British Columbia. We can help you Find a Doctor of Optometry to schedule eye exams; access our Eye Safe BC Program to keep your eyes safe at work; learn more about the different types of eye health conditions by accessing our Eye Health Library and ensure your children are reaching their full potential through our Children’s Vision Program. Office hours are 8:30am - 4:30pm, Monday to Friday.

Eyesafe

121 - 10551 Shellbridge Way, Richmond, BC

Email: info@eyesafebc.ca

604-737-9947

Provides exceptional prescription safety eyewear service to employers. Consists of a province wide network of over 300 doctors of optometry across 85 communities to ensure your employees receive correctly fitted prescription safety glasses suitable for their work environment.

Eye Health Library

To learn more about eye exams, eyewear solutions, prevention information and treatments options visit https://bc.doctorsofoptometry. ca/eye-health-library/

Find a Doctor

Search for a Doctor of Optometry near you for all your eye health needs by visiting https://bc.doctorsofoptometry.ca/find-a-doctor/.

BC

Epilepsy Society

PO Box 30521 RPO Madison, Burnaby, BC

604-875-6704

Email: deirdre@bcepilepsy.com www.bcepilepsy.com

250-595-4448 Counsellors

109 - 1034 Johnson Street, Victoria, BC

Email: hoffice@bcacc.ca

1-800-909-6303

www.bcacc.ca

Professional association which regulates and promotes the professional practice of Registered Clinical Counsellors in British Columbia. Provides counsellor referrals to people seeking counselling. Counsellors registered with us are in their own private practice who set their own rates. It is their choice whether to offer a sliding scale, or otherwise reduced rate.

BC Cancer - Vancouver

604-877-6000

600 West 10th Avenue , Vancouver, BC 1-800-663-3333

www.bccancer.bc.ca

Provides care and support for patients with cancer as one of BC Cancer’s six regional centres. Includes oncology consultations, surgery, chemotherapy, and radiotherapy treatments for people who live in Vancouver, as well as offers information about financial assistance, transportation and lodging assistance, interpreter services, and programs to support patients and families through cancer care.

The BC Epilepsy Society is a non-profit organization and a federally registered charitable organization dedicated to empowering, educating, and supporting over 50,000 people living with epilepsy in British Columbia and their families. We provide consultations, a Mental Wellness Program, opportunities for connection, various programs, free epilepsy and seizure workshops at schools, workplaces, and other organizations across BC, our Voice Epilepsy podcast series, a newsletter and resource library. Through resource development, we are able to provide support through a camp subsidy program for children and youth and a bursary program for people living with epilepsy attending post-secondary education. There are no barriers to accessing our programs and services as a majority of them are available free of charge and available in our offices, within community spaces throughout BC, and by phone, email and online via Zoom.

Connecting with Others

Offers people living with epilepsy and their families, friends, and loved ones the opportunity to meet other inspirational people who truly understand life with epilepsy. Whether it’s laughing together or sharing tips and tricks they have learned along the way, connecting with others makes the journey much more fun! The groups are available via both online and in-person means.

Consultations

BC Epilepsy Society staff provide non-clinical support services to people living with epilepsy and their loved ones across the province through one-on-one meetings including assistance with finding resources and community services; information on seizure education, safety planning, and epilepsy self-management strategies; and counselling for people living with epilepsy and their loved ones. They help guide individuals – whether new or well known to BC Epilepsy Society – through diagnosis and life transitions with evidence-based strategies to foster self-sufficiency and resiliency.

Epilepsy Expert Webinar Series

The BC Epilepsy Society and the I AM A VOICE for Epilepsy Awareness campaign are proud to offer the Epilepsy Expert Webinar Series. Professionals in various fields provide presentations via Zoom Webinars on a variety of topics that impact the daily lives of people living with epilepsy (ex. health, law, employment, etc.). This allows you to get up-to-date and accurate information.

Family Peer Support Group

For anyone living with or affected by epilepsy, including people living with epilepsy and their family members, friends, and loved ones.

Lecture Series & Educational Events

The BC Epilepsy Society hosts both in-person and online lecture series and educational events on a wide variety of epilepsy-related topics. Their website is a host to a number of videos and presentations by experts in the field of epilepsy, allowing the uptake of up-to-date and accurate information on various topics related to epilepsy.

BC Lung Foundation

604-731-5864

2675 Oak Street , Vancouver, BC 1-800-665-5864

Email: info@bclung.ca

www.bclung.ca

A non-profit organization dedicated in helping to prevent lung disease and improve lung health through research, education, advocacy, and patient support initiatives. Offers educational and community programs on COPD (chronic obstructive pulmonary disease), asthma, tobacco and vaping, air quality, and other lung related conditions. See website for more information.

QuitNow Services

Email: quitnow@bclung.ca

1-877-455-2233

www.quitnow.ca

QuitNow offers support to British Columbians looking to quit or reduce tobacco and e-cigarette use, delivered by the BC Lung Foundation on behalf of the Government of British Columbia. The QuitNow program includes online information, personalized coaching by phone, text, email, and live chat and access to a supportive community of peers. Our services are free to access for British Columbia residents and are available to anyone aged 10 and up. Our phone and live chat services are available in over 100 languages.

BC Lupus Society 604-714-5564

332 - 720 6th Street, New Westminster, BC 1-866-585-8787

Email: info@bclupus.org www.bclupus.org

The BC Lupus Society’s mission is to improve the lives of people affected by lupus through education, support, awareness, and research. We provide resources and community support to individuals living with lupus and their families. Our programs include an annual education symposium, where expert speakers share up-to-date information to help patients and caregivers better understand and manage lupus. We also publish a quarterly newsletter featuring the latest research, wellness guidance, and stories from the lupus community and offer weekly virtual support group meetings, free of charge.

Metro Vancity Lupus Support Group

Email: brenda.bergen@bclupus.org

Meetings every Monday and Wednesday evening on Zoom. Please contact us via email for details (no in-person meetings currently).

BC Mental Health 1-800-SUICIDE (1-800-784-2433) and Substance 310-6789 (310Mental Health Support) Use Services

Email: bcmhsusinfo@phsa.ca www.bcmhsus.ca

BC Mental Health and Substance Use Services, a program of the Provincial Health Services Authority, provides specialized health care services in British Columbia. We care for people with severe and complex mental health and substance use issues, people referred by the courts for assessment and treatment, and people incarcerated in provincial correctional centres. Our Services are by referral only.

1-800-SUICIDE 1-800-784-2433

A crisis line for people who are considering suicide, or for those who are concerned about someone who may be at risk of suicide.

310Mental Health Support 310-6789

A crisis line that offers emotional support, information, and resources related to mental health concerns.

BC Pets and Friends 604-688-1766

PO Box 38639, North Vancouver, BC

Email: info@petsandfriends.org

www.petsandfriends.org

Pets and Friends is a registered non-profit charity in the lower mainland of British Columbia offering a pet therapy program that brings the healing power of pet therapy to residents, patients, and students in a variety of settings such as seniors residences, hospitals, and colleges. Pet therapy improves quality of life, reduces stress and brings love, comfort and companionship to those who need it most.

BC Podiatric Medical Association

1179 Eastview Road, North Vancouver, BC

604-985-3338

Email: info@bcpodiatrists.ca www.bcpodiatrists.ca

Provides information on podiatry and acts as a fraternal membership for Podiatrists. See the website for a list of podiatrists in the area and information on podiatry in BC.

BC Psychological Association (BCPA) 604-730-0501

Email: admin@psychologists.bc.ca www.psychologists.bc.ca

Represents psychologists in BC as an organization committed to advancing psychology and the psychological well-being of all British Columbians. Provides professional development and networking opportunities for members, publishes articles and videos for the public, and operates a province-wide referral service. Maintains relationships with government with the goal of expanding the role of Registered Psychologists in BC’s health care system and contributing to public policy. Promotes the value of psychological health and wellness in every aspect of life.

Psychologist Referral

604-730-0522 Service 1-800-730-0522

www.referral.psychologists.bc.ca

A referral service to find a registered psychologist in BC. Call or visit the website.

BC Schizophrenia Society

1-888-888-0029

(Richmond / Vancouver Reginal Educator) 778-836-1886

(Provincial Office) 604-270-7841

1100 - 1200 West 73rd Avenue, Vancouver, BC

Email: info@bcss.org | vanrich@bcss.org

www.bcss.org

Dedicated to providing support to families, educating the public, raising funds for research, and advocating for better services for people with schizophrenia and other serious and persistent mental illness. All programs are free.

Family Education and Support Group

www.bcss.org/events

BCSS regions and branches offer support groups for family members and supporters of persons with schizophrenia and other serious mental illnesses. For a full list visit: www.bcss.org/events.

Partnership Education Presentation Program

Partnership Education Presentations use a storytelling model that consists of three guest speakers - a person with a psychiatric diagnosis, a family member, and a mental health professional. Through this powerful educational tool, presenters describe their unique experiences with mental illness and help people in the community better understand the nature, prevalence, and impact of chronic and severe mental illness.

Strengthening Families Together (SFT)

- 6 Session Group For Family And Caregivers

6-week education and support course for family members and caregivers only, of those affected by severe and persistent mental illness. SFT provides participants with support, awareness, and tools in a safe environment.

British Columbia College of Oral 672-202-0448

Health Professionals (BCCOHP)

110 - 1765 West 8th Avenue, Vancouver, BC

Email: info@oralhealthbc.ca

Canadian Cancer 1-888-939-3333 Society

575 West 10th Avenue, Vancouver, BC

Email: connect@cancer.ca

1-800-663-2524

www.cancer.ca

Centre for Cancer Prevention and Support (CCPS) is a purpose-built facility in the heart of Vancouver’s health district and adjacent to provincial cancer treatment facilities. As a national hub of research and innovation for cancer prevention and support services, the CCPS building is a mixed-use space that will bring together researchers, clinical support service providers, innovators, Canadian Cancer Society staff as well as out-of-town cancer patients staying at the patient lodge while receiving treatment. Amenity space within CCPS includes a demonstration kitchen, a gym, a meditation room and a rooftop garden.

Cancer Information Service 1-888-939-3333

Email: info@cancer.ca

2025/2026 RICHMOND

A national, toll-free service offering current, accurate, and confidential information about cancer, treatments, community services/programs, and prevention strategies. Services are available 9:00am to 6:00pm on Monday through Friday.

Support Programs 1-888-939-3333

The programs are free or low cost and confidential, and many are available in multiple languages. They help people better manage life with cancer, find community and connection, and build wellness and resilience.

Canadian Celiac Association 604-736-2229

British Columbia 1-877-736-2240

2675 Oak St, Vancouver, BC

Email: info@bcceliac.ca

1-888-202-0448

www.oralhealthbc.ca

BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists, and dentists. They protect the public by ensuring that oral health professionals are able to practice competently, setting standards for the delivery of safe and patient-centered oral health care and investigating complaints about oral health professionals.

www.bcceliac.ca

The Canadian Celiac Association British Columbia is a registered charity that supports members and the public adversely affected by gluten: Celiac Disease (CD), Dermatitis Herpetiformis and gluten sensitivity. Aims to increase awareness as whilst 1% of the population have CD, around 85% of those are undiagnosed. Support groups are available throughout the Lower Mainland, as well as an information line, email help line, Instagram and Facebook.

Canadian Guide Dogs for the Blind 613-692-7777 (CGDB)

PO Box 280, Manotick, Ontario

Email: info@guidedogs.ca

www.guidedogs.ca

Aims to assist visually impaired Canadians with their mobility by providing and training them in the use of professionally trained Guide Dogs.

Canadian Hemochromatosis Society 1-877-223-4766

Email: office@toomuchiron.ca www.toomuchiron.ca

The complications of Hemochromatosis are preventable through early diagnosis and treatment. Our Societies activities are directed towards creating awareness to the general public and medical professionals, providing information, and supporting those who are affected.

Client Support

Aims to address questions and concerns of clients who have symptoms that can be attributed to hemochromatosis, suspect a diagnosis of hemochromatosis, have not been diagnosed, misdiagnosed, effectively diagnosed, have family members who have recently been diagnosed, or who have been managing their hemochromatosis for a while and have new issues.

Canadian Mental Health Association, Vancouver-Fraser Branch 604-872-4902

110 - 2425 Quebec Street, Vancouver, BC

Email: info@cmhavf.ca

www.cmhavf.ca

As the nation-wide leader and champion for mental health, the Canadian Mental Health Association facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness. Offices are located in Vancouver, New Westminster, and Delta.

Advantages and benefits of being an Esthetics Denture

Studio patient:

• Alex Hupka has 26 years of experience as a registered dental technician and 23 years as a registered denturist.

• A Combined experience of 49 years in the dental field produces results of esthetic beauty with unparalleled accuracy in all our products.

• Natural beauty esthetics and function, immaculate attention to detail

• We provide integrated treatment planning with your dentist or surgeon.

• Implant-supported and retained denture treatment planning and engineering.

• High-quality dental materials in all our products.

• We have an in-house laboratory to maintain product and quality control for all your needs.

• 5-year warranty against breakage during eating

• Free home care kit, including professional denture cleaner with new cosmetic and partial dentures for the lifetime of being our patient.

Cosmetic Precision Denture System

Premium quality Cosmetic Precision Dentures instill confidence and provide optimum function while eating, speaking, and laughing. Sophisticated instrumentation records facial and anatomical information to recreate your natural smile and the youthful facial contours of your lips and cheeks. Our premium quality teeth duplicate natural teeth. Our premium teeth contours are designed to match your skeletal type with feminine and masculine characteristics to accentuate your appeal.

The Art and Advantages of Cosmetic Precision Dentures:

• Esthetics – created with natural nuances so you can confidently speak, smile, and laugh.

• Contours – Naturally sculpted tissue surfaces make Cosmetic Precision Dentures almost indistinguishable from natural tissues.

• Health – Eat virtually any food efficiently to improve digestion. Strength and Fit – extremely dense materials provide a strong, secure, non-irritating, comfortable fit.

• Biocompatibility – dense equalized materials aid in preventing stain and odour buildup.

Delta Office

4871 Delta Street, Delta, BC

Email: info@cmhavf.ca

New Westminster Office

233 - 610 6th Street, New Westminster, BC

Email: info@cmhavf.ca

Canadian Red Cross

604-943-1878

CNIB (Canadian National 604-431-2121

Institute for the Blind) 1-800-563-2642

201B - 610 6th Street, New Westminster, BC

Email: info@cnib.ca

604-516-8080

604-709-6600

Email: WeCare@redcross.ca www.redcross.ca

Every day in B.C. & Yukon, Canadian Red Cross programs and services help people with support, information, and training in three main areas of focus: Disasters & Emergencies, Prevention & Safety, and Community Health & Wellness.

Friendly Calls

Email: FriendlyCallsBC@redcross.ca

1-833-474-0360

The Friendly Calls Program is a free-to-access phone-based program that is available to adults who are experiencing isolation, loneliness, or anyone who feels they could benefit from more social connection. The program is designed to link volunteers with individuals who would like to engage with others, and to provide a connection to community resources. These phone calls create an opportunity to form social connection and to check on the participant’s wellbeing.

Health Equipment Loan

www.cnib.ca

CNIB delivers innovative programs and powerful advocacy that empower people impacted by blindness to live their dreams and tear down barriers to inclusion. Their work as a blind foundation is powered by a network of volunteers, donors, and partners from coast to coast. The CNIB, Vision Loss Rehabilitation Canada and CNIB Deafblind Community Services make up the CNIB Group.

CNIB SmartLife

Home to hundreds of products that can make life easier after a loss of sight. A retail enterprise which has grown to be one of Canada’s largest retailers of assistive products for people who are blind or partially sighted, serving more than 15,000 customers per year.

Learn

2025/2026 RICHMOND

1-800-268-8818

CNIB’s “Learn” programs focus on education, skills training, and literacy to empower you to achieve your goals by fostering social skills and independence.

Live

“Live” programs provide the support and services to enhance your daily living skills, realize your goals, and seize your future with confidence.

604-270-4224 ext. 3 Program (HELP) - Basic and Advanced Equipment

101 - 3850 Jacombs Road, Richmond, BC

Email: LMR.HELP@redcross.ca

The Canadian Red Cross Health Equipment Loan Program offers mobility, independence and safety to seniors and those recovering from illness or surgery in their own homes. We also accept donations of health equipment in many locations across Canada. The Canadian Red Cross will then disinfect and repair these items so that they can be re-used through our equipment loan programs – a cost-effective and environmentally friendly approach to increase access to much needed health equipment. Learn more about our equipment donation program and the type of equipment we can accept.

Cerebral Palsy Association of 604-408-9484

British Columbia (CPABC) 1-800-663-0004

330 - 409 Granville Street, Vancouver, BC

Email: info@bccerebralpalsy.com www.bccerebralpalsy.com

Raises awareness of cerebral palsy (CP) in the community, assists those living with CP to reach their maximum potential, and works to see those living with CP realize their place as equals within a diverse society. Check website for further information about workshops, recreational programs, and resources: www.bccerebralpalsy.com/programs/.

Caregiver Connections

A series of engaging and supportive workshops that provide a platform for caregivers to connect with each other, share experiences, and gain valuable insights into caregiving. Through interactive sessions led by experienced facilitators, participants will learn practical skills, access helpful resources, and build a strong support network. “Caregiver Connections” aims to empower caregivers, enhance their well-being, and foster a sense of community.

Equipment Subsidy Program

CPABC is pleased to offer financial assistance for the purchase of assistive devices. Some categories of equipment that are funded include: Communication and Writing Aids, Orthotic Devices, Positioning and Ambulance Aids, Home Accessibility Aids, and Electronic Aids to Daily Living.

Information

Contact to learn about services, programs, and resources available to those living with or affected by CP. Publications and blog posts on current topics related to CP are available on the website.

Play

Whether you’re thinking of trying yoga or learning how to paint, “Play” programs foster an active and healthy lifestyle and give you the opportunity to connect with others.

Tech

Unleashing the power of technology lets you lead an independent life. Our “Technology” programs level the playing field, providing skills and training that focus on the accessible, available, and affordable technology.

Work

604-431-2112

CNIB’s “Work” programs provide you with the skills and resources to attain ur abilities as an entrepreneur or mentor.

College of Complementary Health

604-742-6670

Professionals of BC 1-888-742-6670

900 - 200 Granville Street, Vancouver, BC

Email: info@cchpbc.ca

www.cchpbc.ca

The College of Complementary Health Professionals of BC (CCHPBC) amalgamates the regulation of professional Chiropractors, Massage Therapists, Naturopathic Physicians, and Traditional Chinese Medicine Practitioners and Acupuncturists in the province of British Columbia to ensure they have the competencies needed to practice and ensure they adhere to the standards required for safe and ethical care. A central point of contact about the health professionals the college regulates, enhanced public protection by creating greater consistency in how these health professions are regulated, increased efficiency and effectiveness with greater access to resources and expertise

College of Health and Care

604-742-6715

Professionals of BC 1-877-742-6715

900 - 200 Granville Street, Vancouver, BC

Email: info@chcpbc.org

www.chcpbc.org

The newly established College of Health and Care Professionals of BC (CHCPBC) unites the regulation of professional Audiologists, Dietitians, Hearing Instrument Practitioners, Occupational Therapists, Opticians, Optometrists, Physical Therapists, Psychologists, and Speech-Language Pathologists in British Columbia. This integration ensures these health professionals possess the competencies to deliver safe, ethical, and highquality care while ensuring that every professional under their wing meets the highest standards of practice, ultimately benefiting the public they serve.

College of Physicians and

604-733-7758 Surgeons of BC

300 - 669 Howe Street, Vancouver, BC

1-800-461-3008

www.cpsbc.ca

A provincial licensing body for physicians and surgeons. Regulates the practice of medicine under the authority of provincial law and ensures physicians and surgeons meet expected standards of practice and conduct. All physicians and surgeons who practice medicine in the province must be registrants of the College. The College administers processes for responding to complaints from patients and for taking action if a physician or surgeon is practicing in a manner that is incompetent, unethical or illegal. Also administers a number of quality assurance programs to ensure physicians and surgeons remain competent throughout their professional lives, including Drug Programs and the Physician Practice Enhancement Program. The College accredits diagnostic and surgical facilities through the Diagnostic Accreditation Program and the Non-Hospital Medical and Surgical Facilities Accreditation Program.

Community Mental Wellness

Crohn’s and Colitis Canada

PO Box 47147 City Square, Vancouver, BC V5Z 4L6

1-800-513-8202

Email: mtahir@crohnsandcolitis.ca www.crohnsandcolitis.ca

Crohn’s and Colitis Canada was founded in 1974 by concerned parents hoping to help their children and others living with Crohn’s disease or ulcerative colitis. They are a volunteer-based charity focused on finding the cures for Crohn’s disease and ulcerative colitis and improving the lives of children and adults affected by these diseases. Services include peer to peer support groups, caregiver support groups, education sessions, kids camp, scholarships, and webinars.

Gutsy Learning Series

www.crohnsandcolitis.ca/Support-for-You/Gutsy-Learning-series

604-273-1791 Association of Canada

102 - 7831 Steveston Highway, Richmond, BC

Email: info@cmwac.ca

604-721-3022

www.cmwac.ca

Supports the recovery and self-reliance of those with mental challenges and aims to reduce the social stigma against mental illness. Provides mental health support services (in Mandarin, Cantonese and English) to people and their families in need. Promotes mental wellness through mental health education workshops, seminars, ongoing group activities, Outreach visits, Counselling, Training for volunteers, Youth Ambassador Group, advocacy, Family support groups, Festival gatherings, and Virtual mental support. Offers referral services and networks with communities closely to raise public awareness of mental illness. Provides free (or by donation) counselling support in English and Mandarin/Cantonese by appointment only for resources for low-income residents. Holds monthly Bilingual Psychology First Aid Station “Heart to Heart” which is to listen, help, and support the community.

The Gutsy Learning Series provides unparalleled access to Canada’s top IBD researchers and healthcare providers! This is a special opportunity to connect directly with leaders in the field and strengthen your knowledge of Crohn’s disease and colitis. Available online and in-person, the series is accessible across Canada. All of the talks are recorded for future viewing on the Gutsy Learning Videos page.

Support Groups; Peer to Peer 1-800-387-1479

Support and Caregivers Support

Email: learn@crohnsandcolitis.ca

The Gutsy Support program provides individuals an opportunity to connect with support staff and other people affected by Crohn’s or colitis, to get advice, emotional support, and information about living with IBD. This program does not replace professional counselling or advice from your medical specialists. If you are in crisis or require more immediate assistance, please call 911 or visit your nearest emergency department. For dates, times and locations please call 1-800-387-1479 or email learn@crohnsandcolitis.ca.

Webinars

https://crohnsandcolitis.ca/Support-for-You/Gutsy-Learningseries

Crohn’s and Colitis Canada offers a number of online educational webinars throughout the year for individuals affected by Crohn’s or colitis and their families. These webinars are led by expert healthcare professionals and researchers in the field of inflammatory bowel disease (IBD) that cover a variety of topics including treatment, diet and nutrition, symptom management, complications and extra intestinal manifestations, mental health, and more!

Diabetes Canada

1-800-266-8464

Email: info@diabetes.ca www.diabetes.ca

Improving the quality of life for people with diabetes is at the heart of Diabetes Canada’s commitment to all Canadians diagnosed with this chronic health condition. That means connecting children and youth with type 1 diabetes through Diabetes Canada’s D-Camps; providing healthcare professionals and people with diabetes with expert information that improves their care and self-management; assisting researchers working on leading-edge treatments; and advocating on behalf of those with diabetes for equity, improved access to supplies and more.

Diabetes Information and Support

Email: info@diabetes.ca

HealthLinkBC

Various Locations

8-1-1

Provides 24/7 access to non-emergency health information and advice in BC via telephone, a website, a mobile app, and a collection of print resources. The HealthLinkBC website provides information on health topics, symptoms, and over the counter and prescription drugs and offers tips for maintaining a healthy lifestyle. The HealthLinkBC Directory provides detailed information about how, and where, to find health services in B.C. You may call HealthLinkBC at 8-1-1 toll-free in BC, or for the deaf and hard of hearing, call 7-1-1. You will be connected with a health service navigator, who can help you find health information and services and connect you with: Dietitian Services, Nursing Services, Pharmacist Services and Physical Activity Services. Translation services are available in more than 130 languages.

HealthLinkBC Directory

www.healthlinkbc.ca/health-services/search-services-your-area

2025/2026 RICHMOND

1-800-226-8464

Our Info and Referral toll-free help line welcomes questions from anyone living with or affected by diabetes. We encourage you to call if you are newly diagnosed, a family member with questions about a loved one, a health-care professional, at risk of developing diabetes, or just have general questions about diabetes. All calls are confidential, and support is available in both English and French.

Garratt Wellness Centre

7504 Chelsea Place, Richmond, BC

604-204-2007

www.garrattwellness.vch.ca

Offers programs, education and resources to help Richmond residents live well and connect with one another to improve the quality of their lives. Promotes independence and empowers people to improve or maintain their health. The Centre includes opportunities to learn to prepare healthy meals and eat well, be physically active, and build community connections. The health professionals on the team represent various disciplines in order to assist you with your chronic care needs.

Health & Home Care Society

604-733-9177 of BC (Care BC) 1-888-677-6614

204 - 3077 Granville Street,Vancouver, BC

Email: info@carebc.ca

www.carebc.ca

Works to build healthy communities through health, wellness, and community support services. Programs include Meals on Wheels, Chinese Meals on Wheels, the Family Respite Centre, and the Community Integration Project.

Family Respite Centre

2711 East 49th Street, Vancouver, BC

604-327-9525

Offers adult day programs and overnight stays to provide respite to family caregivers with dependent older adult relatives, who have cognitive and/or physical disabilities and who are living at home. Services address therapeutic, social, and care needs. Accepts referral only from VCH Case Manager. Serves clients living in Vancouver only. Overnight respite is available throughout the year.

Meals on Wheels – Vancouver and Richmond

Volunteers deliver nutritious meals and provide a friendly visit and informal safety check to Vancouver and Richmond seniors, and other homebound individuals at risk of isolation. Meals include a choice of Western and/or Chinese meals and are delivered between 11 am to 1 pm Monday to Friday. Western Meals: 604-732-7638; Chinese Meals: 604-733-6615

The HealthLinkBC Directory lists health and health-related services provided by the provincial government, provincial health authorities and non-profit agencies across the province. You can search for walk-in clinics, emergency rooms, hospitals, mental health programs, home care programs, pharmacy services, laboratory services, and more.

HealthLinkBC Files

www.healthlinkbc.ca/services-and-resources/healthlinkbc-files

Easy-to-understand fact sheets about public health and safety, available on the website and in print at local public health units. Most files are available in Arabic, Chinese, Farsi, French, Korean, Punjabi, Spanish, and Vietnamese.

Health Service Navigators

When you call 8-1-1 you will be connected with a health service navigator. They can provide you with health information, help you navigate the health care system and find health services across the province, or connect you with a registered nurse, registered dietitian, qualified exercise professional, or pharmacist. Our navigators are available any time of the day or night, every day of the year.

Pharmacists

You can call 8-1-1 to speak with a pharmacist about your medication related questions. Our pharmacists are on call at 8-1-1 when your local pharmacist may not be available – every night from 5:00pm to 9:00am PT.

Qualified Exercise Professionals

Call 8-1-1 or email Physical Activity Services through www.healthlinkbc. ca with your non-emergency physical activity and exercise questions. Professionals are available between 9:00 am – 5:00pm PT

Registered Dietitians

Registered dietitians at HealthLinkBC are available by telephone between 9:00am and 5:00pm PT, Monday to Friday, to provide information, education, and counselling support, whether you have a food and nutrition question or need help managing a health condition. They can also provide individualized nutrition care plans to help with health conditions such as diabetes, heart disease, kidney disease, cancer, gastrointestinal conditions, and food allergies.

Registered Nurses

Registered nurses at HealthLinkBC can help you with non-emergency health concerns, discuss symptoms and procedures, recommend whether you should seek further medical attention and provide education about your illness. At any time of the day or night, every day of the year, you can call 8-1-1 to speak with a registered nurse.

“You Can Trust our professional ser v ice, you Can Trust our exper tise & you Can Trust our

• Locally owned and operated funeral provider. Ser ve all faiths, cultures and religions.

• Many years of experiences working for major funeral homes and cemeteries in Greater Vancouver area.

• B efore you engage with any funeral providers, please call us or email us to arrange a free comprehensive professional consultation.

• For your convenience, we can deliver our funeral goods, casket, headstone and urn to the choice of your funeral home and cemeter y in Greater Vancouver area.

• Referral of clerg y, celebrant, and musician.

• For your peace of mind, pre arrangement is also available. Straight for ward plan and payment options available.

We offer 5% discount on our selected caskets in honouring of your loved one (resident of Richmond, age of 65 and over, affiliated w ith any relig ious g roup, from any senior homes and hospices.)

Tony Chan Futneral Director / Embalmer

Office:#110-10791 No.3 Road, Richmond, B.C., V7A1W8 Warehouse: A-7188 Curragh Avenue, Burnaby, B.C., V5J4V9 (By Appointment Only)

Office Tel: 604-376-7975 | Fax: 604-370-6610

Email: can-trust-funeral@outlook.com

Wechat: Cantrustfuneral | Website: www.can-trust-funeral.com

Heart and Stroke Foundation

1-888-473-4636 of Canada

Canadian Veterans

www.heartandstroke.ca

The Heart and Stroke Foundation is committed to preventing heart disease and strokes by enhancing support for survivors and their families. Offers credible health resources on lifestyle risk factors and promotes healthy habits on its website, including information on women’s unique risk factors and an assessment tool. Best practices, providing research funding and generating scientific evidence continue to be the cornerstone of their work. For peer support, join our community of survivors, a private Facebook group for people living with heart disease and stroke, and their care partners.

Patient Family Resource Centre

Located at the Richmond Hospital, the Resource Centre is a place for families and patients to get healthy heart information.

The Kidney Foundation

- BC & Yukon Branch

200 - 4940 Canada Way, Burnaby, BC

Email: info.bcy@kidney.ca

In partnership with Blue Cross, eligible Canadian veterans can get MedicAlert protection service partially or fully subsidized.

Indigenous Health

Works with Health Canada to make MedicAlert services available to eligible First Nations and Inuit families and communities under Indigenous Services Canada’s Non-Insured Health Benefits (NIHB) program.

MEFM Myalgic Encephalomyelitis

and 604-878-7707

Fibromyalgia Society of BC 1-888-353-6322

PO Box 46879 Stn , Vancouver, BC

Email: info@mefm.bc.ca

604-736-9775

1-800-567-8112

www.kidney.ca

The Kidney Foundation of Canada is the leading charity committed to eliminating the burden of kidney disease through: Funding and stimulating innovative research for better treatments and care; providing education and support to prevent kidney disease in those at risk and empower those with kidney disease to optimize their health status; advocating for improved access to high quality health care; and increasing public awareness and commitment to advancing kidney health and organ donation.

Kidney Connect

(Peer Support Program)

www.mefm.bc.ca

Provides information and support for people with Myalgic Encephalomyelitis, Chronic Fatigue Syndrome and Fibromyalgia.

Ministry of Health

604-660-2421

PO Box 9050 Stn Prov Govt, Victoria, BC 1-800-663-7867

Email: HLTH.Health@gov.bc.ca

2025/2026 RICHMOND

www.gov.bc.ca/health

The Ministry of Health has overall responsibility for ensuring that quality, appropriate, cost effective and timely health services are available for all British Columbians.

BC Ambulance Service 604-872-5151

PO Box 9600 Stn Prov Govt, Victoria, BC

1-866-390-PEER (7337)

Being diagnosed with a chronic illness is life-changing and can happen with little or no warning. We’re here to provide emotional support and resources to help people live well. Talk to others with shared lived experiences about what to expect when learning to live with kidney disease.

Liver Canada

(formerly Canadian Liver Foundation - BC/Yukon Region)

604-707-6430

1-800-856-7266

109 - 828 West 8th Avenue, Vancouver, BC www.liver.ca

Committed to promoting liver health and to reducing the incidence and impact of all liver disease through research, education, and patient support programs.

Help Line Information and 1-800-563-5483

Referral Service

A confidential and anonymous telephone service providing accurate and timely information, as well as appropriate referrals regarding viral hepatitis and all forms of liver disease. Aims to be accessible and enables callers to make informed decisions regarding their health.

Living with Liver Disease Program

Email: dbordignon@liver.ca

1-800-856-7266

Offered online several times a year, these sessions provide patients and their family members with the opportunity to learn about liver disease and its management. Sessions are presented with community breakout room sessions after keynote speakers cover topics such as liver and liver disease, viral hepatitis, healthy eating, psychology and coping with illness, transplantation, and alternative therapies.

MedicAlert Foundation Canada

405 - 895 Don Mills Road, Toronto, ON

1-800-668-1507

Email: customerservice@medicalert.ca www.medicalert.ca

The only non-profit organization that provides Canadians, living with medical conditions and special needs, custom medical IDs backed by a Personal Health Record maintained by medically trained professionals, and a 24/7 Emergency Hotline. A subscriber’s unique identification number links emergency responders and healthcare providers to their photo, identity, and vital medical information. Ideal for safeguarding loved ones who may wander, and for those living with a medical condition that could require immediate and focused attention in an emergency.

Provides emergency pre-hospital treatment and transportation by ambulance to the public and visitors of BC. While ambulance service fees are not an insured benefit under the BC Medical Services Plan (MSP) or the Canada Health Act, fees are heavily subsidized for persons with a valid BC Care Card who are covered by MSP. For emergencies, call 9-1-1.

Medical Services Plan (MSP) 604-683-7151

Health Insurance BC,

PO Box 9035 Stn Prov Govt, Victoria, BC

Email: mspenquiries@hibc.gov.bc.ca

Insures medically required services provided by physicians and supplementary health care practitioners, and diagnostic procedures. PharmaCare 604-683-7151

PO Box 9655 Stn Prov Govt, Victoria, BC

Helps eligible BC residents with the costs of eligible prescription drugs and designated medical supplies. Coverage under the Fair PharmaCare plans is provided based on family’s net income. The program consists of a combination of comprehensive coverage for BC residents and coverage of the drugs patients need to achieve real health benefits. All BC residents are eligible for Fair PharmaCare coverage if they have Medical Services Plan (MSP) coverage and give PharmaCare permission to check their income with the Canada Revenue Agency (CRA).

Travel Assistance Program

604-683-7151 (TAP BC)

1-800-663-7100

Helps alleviate some of the transportation costs for eligible BC residents who must travel within the province for non-emergency medical specialist services not available in their own community. Coordinated by the Ministry of Health and the transportation partners who agree to waive or discount their regular fees. Health care services provided by practitioners other than medical physicians and services not insured by MSP are not eligible. Does not provide direct financial assistance for travel costs or make travel arrangements. Meals, accommodation, mileage, fuel and local transportation expenses are not included. There is no reimbursement for travel already taken.

We A re Here to Help

We are here to help you navigate through the various federal depar tments, programs, and ser vices. We can assist you with:

• Citizenship and Immigration

• Passpor t Canada

• Canada Pension Plan (CPP)

• Old Age Security (OAS)

• Employment Insurance Benefits (EI)

• Canada Students Loans (CSL)

• Canada Revenue Agenc y (CR A)

• Guaranteed Income Supplement (GIS)

• Veterans Affairs

• Federal Crown Corporations

• Federal funding for organiza

• Petitions to Parliament

• Acquiring Canadian flags and tions ganizations anadian pins

PARM BAINS, M.P.

Richmond-East Steveston

Par m.Bains@par l.gc.ca

www.mppar mbains.ca

(604) 257-2900

Richmond seniors SUPPORT THEIR PEERS

Peer counsellors get extensive training to help other seniors going through a difficult time.

BY MARIA RANTANEN

Volunteer peer counsellors in Richmond are helping about 25 seniors a year who are going through a difficult period in their lives.

The Seniors Peer Counselling program has been going on for about 20 years in Richmond, run by Richmond Cares, Richmond Gives (RCRG), and its coordinator Carol Dickson said not only the clients but the volunteer peer counsellors have reported the positive impact it’s had on their lives.

“Generally, if (seniors) feel supported through the program, that’s a huge success,” Dickson said.

All of the seniors programs at RCRG are aimed at keeping seniors in their homes for as long as possible, and keeping them safer by linking them to services they need.

The premise of seniors peer counselling is that seniors feel more comfortable with someone who is older and understands age-related issues.

The peer counsellors provide emotional support “so people know they’re not forgotten – their feelings are important,” Dickson said, and to “truly understand where the senior is coming from.”

Currently, 14 peer counselling volunteers make time every week to visit a senior, usually in their home, to provide support.

Dickson explained that peer counselling isn’t a substitute for professional counselling.

But the preparation to be a peer counsellor is extensive.

The volunteers receive 44 hours of training over a period of 11 sessions, and the training covers a wide range of topics such as ageism, racism, substance misuse, suicide and depression.

There’s a strong emphasis on empathy and being in the seniors’ shoes.

“We’re trying to imagine what they’re going through so that caring comes through,” Dickson said.

Offering a listening ear and empathy for whatever a senior might be going through is the central component of seniors peer counselling.

Dickson hopes to start recruitment in the spring for more peer counsellors. She said they are always looking for

more male peer counsellors and people who can speak a variety of languages, such as Spanish, Russian and Ukrainian.

Generally, RCRG is looking for volunteers who want a meaningful, personal experience and are openminded and empathetic, Dickson explained.

RCRG asks for a year’s commitment from their peer counsellors.

Clients often come to the peer counselling program through Vancouver Coastal Health, but any senior who feels they need support can self-refer through RCRG.

For more information, contact Dickson at RCRG at 604-279-7020.

Carol Dickson, manager of seniors services at RCRG, coordinates the Seniors Peer Counselling programs. | MARIA RANTANEN PHOTO

The Seniors Centre at Minoru

604-238-8450 Centre for Active Living

7191 Granville Ave, Richmond, BC

Email: seniors@richmond.ca

www.minorucentre.ca

The Seniors Centre located in Minoru Centre for Active Living is a fully accessible facility for seniors 55 years and older that offers active, healthy and social lifestyle opportunities. Users of all abilities can participate in a wide range of activities and programs including seasonal registered programs, out trips, special events, wellness clinics and support groups.

The Seniors Centre offers a cafeteria, complimentary Wi-Fi, an arts studio, wood shop, billiards room, multipurpose rooms, and a fireside lounge. With an annual Facility Pass, participants can choose to join over 25 different weekly activity groups! The Facility Pass is available for individuals 55 years and older and to spouses under the age of 55 years. Complimentary Facility Passes are available to honour those 90 years and older.

Wellness

Clinic – 55+

604-238-8450

Clinics offer information on a wide range of programs, services and support specifically for those 55+ years. Clinics are offered on the third Wednesday of every month from 10:00am to 12:00pm and include: RMT student chair massages, blood pressure checks with current or retired nurses, blood glucose and blood cholesterol checks, medication reviews and consultations with local pharmacies, and booths hosted by local community organizations that support seniors. Foot care treatments with a licensed Foot Care Nurse are available for a fee.

Community Leisure Transportation

Email: seniors@richmond.ca

604-238-8456

Community Leisure Transportation (CLT) ensures seniors, youth, persons with disabilities and all other Richmond residents have transportation to programs, services and special events. CLT is an affordable transportation option for Richmond-based community organizations and offers a fleet of buses that can accommodate up to 22 passengers. For more information or to make a booking contact the Seniors Centre.

Hearing Clinic

604-238-8450

Seniors can discuss their hearing concerns or have their hearing level tested in a free 20-minute hearing test. Runs monthly on Mondays from 2:00pm to 4:40pm. Call 604-238-8450 to book an appointment.

Minoru Seniors Cafeteria

604-238-8450

This centrally located cafeteria, with its friendly staff and patrons, provides hot meals and snacks at affordable prices. The online menu can be found at https://www.minorucentre.ca/cafeteria/

Mood Disorder

Association of BC

1030 - 789 West Pender Street, Vancouver, BC

Email: info@mdabc.net

604-873-0103

www.mdabc.net Provides treatment, support, education, and hope of recovery for people living with a mood disorder or other mental illness, and their significant others. MDABC builds awareness and understanding in communities throughout the province through on-line and in person self-help support groups. They support families, youth, and individuals with post-traumatic stress disorder (PTSD), or other mood or anxiety disorders. MDABC Speakers Bureau allows individuals to share their stories of hope and recovery. The clinic provides psychiatric assessments with follow-up treatment programs for adults and is available with a physician’s referral. They also provide counselling appointments with trained professionals as well as other wellness programs.

Adult Psychiatric Clinic

1030 - 789 West Pender Street, Vancouver, BC

Email: info@mdabc.net

604-873-0103

A psychiatric clinic where you can receive a prompt (typically less than six weeks) psychiatric assessment. Encourage our patients to follow up by booking into a Group Medical Visit and maintaining regular follow-up with their family physician. If you have general inquiries or questions regarding appointments and follow up, you can email them at info@mdabc.net

Counselling and

Wellness Centre

1030 -789 West Pender Street, Vancouver, BC

Email: info@mdabc.net

604-873-0103

Offers group, individual counselling services with a qualified, certified counsellors. Highly-trained counselors and educators work with you to find solutions and bring meaningful change to your own life. Diagnosis of a mood disorder or other mental illness is not required to access our counselling services. Fees and counselling team information are found on our website. To book a virtual or in person appointment, please complete our application form online. Services are available to both MDABC clients as well as the general public.

MS Canada

Email: info@mscanada.ca

1-800-268-7582

www.mscanada.ca

Connects and empowers the MS Community and creates positive change. Provides information and support, equipment, advocacy, and education to people affected by multiple sclerosis.

1:1 Peer Support Program

Email: peersupportprogram@mscanada.ca

1-844-859-6789

The 1:1 Peer Support Program is a telephone and internet-based program for individuals living with MS, and for caregivers and loved ones of people with MS. Volunteers from across Canada are provided with extensive training to ensure they have the skills to best support you.

Peer Support Groups

msnavigators@mscanada.ca

1-844-859-6789

Peer support group can serve a broader population, and many Chapters and Divisions have groups for family members, caregivers, and others impacted by MS.

Quality of Life Equipment

Program

1-844-859-6789

Email: equipment@mscanada.ca | msnavigators@mscanada.ca

MS Canada offers individuals living with MS a wide variety of programs that promote personal independence and contribute to an enhanced quality of life. The Quality of Life Equipment Grants are designed to provide financial assistance to those requiring support with the purchase of mobility equipment, and safety devices.

Muscular Dystrophy Canada

500 - 40 Eglinton Avenue East, Toronto, ON

Email: info@muscle.ca

1-800-567-2873

www.muscle.ca

Muscular Dystrophy Canada’s (MDC) mission is to enhance the lives of those affected with neuromuscular disorders by continually working to provide ongoing support and resources while relentlessly searching for cures through well-funded research.

Equipment Program

Parkinson’s Support Services

PSBC offers counselling and/or consultations in-person or by phone for people living with Parkinson’s, as well as caregivers and family members. Those touched by Parkinson’s can use a toll-free line to speak to a member of the support services team who can offer resources and information on Parkinson’s disease, community services, health services, home care, care facilities and many other topics relating to living with a chronic, degenerative condition. Further support is available with free, short-term, confidential, and non-judgmental counselling & healthcare navigation services with a Registered Clinical Counsellor and Registered Social Worker. Virtual physiotherapy for assessment and follow up treatment is also provided by PSBC’s neuro-physiotherapist. Virtual exercise classes for persons with Parkinson’s (PWP), as well as a variety of virtual active living social activities are also popular offerings at PSBC.

Pathways Clubhouse Society

of Richmond

315 - 8111 Granville Avenue, Richmond, BC

2025/2026 RICHMOND

Assists individuals in obtaining the equipment needed to enhance their quality of life. By working with other funders and the government, they share resources to best leverage donor dollars to cover the costs of assistive devices, equipment, and accessible technology. You must be a registered client of Muscular Dystrophy Canada in order to qualify for financial support programs.

Family and Caregiver Retreats

Retreats provide individuals affected by neuromuscular disorders, their family members, and caregivers the opportunity to socialize and connect with others who are living similar experiences so they can provide support, gain helpful insights, and help reduce social stigmas. These retreats offer a weekend away from it all in a safe, welcoming, and natural setting to let people affected by neuromuscular disorders or caregivers have a break from some of the demands of daily life.

Systems Navigation Program

Aims to support individuals affected by neuromuscular disorders with non-medical needs including funding equipment to improve daily life, providing emotional and educational support, and ensuring access to vital resources and support systems. This program provides individuals with resources, build confidence and fulfills dreams, while ensuring they have an enhanced quality of life and increased independence.

Parkinson Society BC (PSBC)

604-662-3240

600 - 890 West Pender Street, Vancouver, BC 1-800-668-3330

Email: info@parkinson.bc.ca www.parkinson.bc.ca

Parkinson Society British Columbia’s mission is to empower the Parkinson’s community in British Columbia through providing resources and services to enable self-management, self-reliance, and self-advocacy.

Parkinson Education Events

One of the primary goals of PSBC is to provide up-to-date information on topics such as adapting to a new diagnosis, medication, caregiving, surgical treatment of Parkinson’s and effective complementary therapies such as nutrition, exercise and coping strategies. At their education events, held in various areas of the province, one or more expert healthcare professionals are invited to give presentations on specific topics with ample time for questions from the audience.

604-276-8834

Email: info@pathwaysclubhouse.com www.pathwaysclubhouse.com

Pathways Clubhouse, accredited by Clubhouse International, offers hope, encouragement, and opportunities to those who live with mental illness. The Clubhouse helps members recover from mental illness and reclaim their lives through a supportive environment that focuses on the person’s strengths and talents, rather than illness. Creates opportunities for members to return to school, gain employment, have a place to live, connect with their families, make new friends, and create multiple successes. Provides mental health public education to increase awareness and understanding of issues and concerns about mental illness and mental health.

Prostate Cancer Foundation Canada 604-574-4012

4 - 17918 55th Avenue, Surrey, BC 1-877-840-9173

Email: support@prostatecanada.ca www.prostatecanada.ca

Prostate Cancer Foundation Canada is a grassroots nonprofit that has been providing leadership and resources in prostate cancer support, awareness, and research for 25 years. Please see our website for more information on support groups, events, and services that assist men and their loved ones.

Richmond Chinese Prostate 604-836-6423

Cancer Support Group

7191 Granville Avenue, Richmond, BC

Email: dleung2000@gmail.com chineseprostate.com

The Richmond Chinese Prostate Cancer Support Group is focused on providing help to Chinese-speaking men, but everyone is welcome. Their support group meets on the second Thursday of every month from 6:30 to 8:30pm at the Seniors Centre at Minoru Centre for Active Living. Join them for the professional presentation and to talk to other men and family members who have been dealing with prostate cancer for weeks, months or even years.

Richmond Blue Walkers

Email: dleung2000@gmail.com

604-836-6423

Prostate cancer patients, caregivers and supporters who walk every Tuesday and Thursday from 9:00 to 11:00am along the beautiful river dykes and parks in Richmond, or in the Richmond Centre shopping mall during rainy days or cold seasons. Contact Daniel Leung or visit www. ChineseProstate.com for the walking schedule and meeting places.

Richmond Wellness Clinics – 55+

The Seniors Centre at Minoru Centre for Active Living and Various Community Centres, Richmond, BC

Email: seniors@richmond.ca

Clinics offer in-person information on a wide range of programs, services and supports specifically for those 55+ years that live in Richmond. Service may include: Blood pressure checks, Blood glucose checks, Booths hosted by local community organizations that support seniors, Foot care treatments (for a fee) and Reflexology treatments (for a fee). Call each centre directly to find out what is being offered at each individual facility and clinic times.

City Centre Community Centre

5900 Minoru Boulevard, Richmond, BC

East Richmond Community Hall

12360 Cambie Road, Richmond, BC

The Seniors Centre at Minoru Centre for Active Living

7191 Granville Avenue, Richmond, BC

South Arm Community Centre

8880 Williams Road, Richmond, BC

Steveston Japanese Canadian

604-204-8588

604-238-8399

604-238-8450

604-238-8060

604-238-8084 Cultural Centre

4255 Moncton Street, Richmond, BC

Richmond Hospital

604-244-5505

Mammography - Screening Program of BC

7000 Westminster Highway, Richmond, BC BC women aged 40 or over are entitled to a free annual mammogram without a referral. Screening mammography is an x-ray test used to detect early breast cancer in women. A screening mammography clinic is located at Richmond Hospital and may be accessed through the West Entrance.

Richmond Kinsmen Adult Day Centre

100 - 6100 Bowling Green Road, Richmond, BC

604-272-3237

Email: secretary@rkadc.org | coordinator@rkadc.org www.rkadc.org

Provides a coordinated program of professional and compassionate services for frail, cognitively impaired, and disabled adults, in a communitybased setting open Monday through Saturday, 9:00am to 2:30pm. Aims to help less independent seniors remain physically and mentally active by offering social interaction, therapeutic exercise programs, meal provision, personal care assistance, health care monitoring, wellness promotion, and support for caregivers in a stimulating, safe, and caring environment. Referral through the VCHA Continuing Care Program, also accepts private clients.

Richmond Multiple Sclerosis

(MS) Support Group

7111 No. 2 Road, Richmond, BC

Email: threednana@hotmail.com

604-277-5977

Meetings are held September to June on the second Tuesday of every month from 1:00pm to 2:30pm at the Richmond Presbyterian Church at 7111 No. 2 Road. Provides support to MS patients, their families, and caregivers. Gives information and educational programs.

Richmond Stroke Recovery Centre

8880 Williams Road, Richmond, BC

604-671-8823

Email: rsrcbc@gmail.com www.rsrc.ca | www.strokerecoverybc.ca

In partnership with the Stroke Recovery Association of BC, the Richmond Stroke Recovery Centre provides a supportive and inclusive meeting place for survivors of stroke and other acquired brain injuries, their caregivers, and families. Through education and activities to maintain independence and enjoy an improved quality of life by enhancing the physical, mental, and emotional health and social interaction. Meets in person every Fridays from 10:00am to 1:00pm.

Richmond Stroke Recovery

Chinese Program

Richmond, BC

778-628-2328

Email: richmondstrokerecovery@gmail.com www.strokerecoverybc.ca

A program of the Stroke Recovery Association of BC that ensures that every stroke survivor has respect, inclusion, dignity, and support in their community. Assist stroke survivors and their caregivers to improve the overall quality of life. The ability to live independently is a requirement of participation. Programs include exercise, education on stroke and stroke prevention, and support for stroke survivors and caregivers.

Scleroderma Association of BC

PO Box 16155, Lynn Valley, North Vancouver, BC

Email: info@sclerodermabc.ca

604-371-1005

www.sclerodermabc.ca

Advocates for the scleroderma community across the province and is committed to promoting disease awareness and improving the quality of life for all patients.

Self-Management BC

604-940-1273 1-866-902-3767

Email: selfmgmt@uvic.ca www.selfmanagementbc.ca

We offer FREE programs on Chronic Conditions, Diabetes, Chronic Pain, and Cancer: Thriving and Surviving. They are open to adults who have these conditions, their caregivers, family members and These evidence-based programs provide information, teach practical skills, and give people the confidence to manage their health condition(s).

Better Choices, Better Health

In this online program, participants can log in at their convenience anytime during that week, for as many times as they like. It is highly participative through internal messaging and online discussion boards with the group of up to 25 participants and 2 facilitators. Participants are encouraged to set a weekly action plan and try out new skills.

Health Coach Program

The Health Coach Program is for persons who are experiencing challenges managing their health and chronic conditions. In this oneto-one program, Health Coaches connect with participants by telephone, once a week for 30 minutes, for a period of three months. Coaches help participants learn self-management skills, access community resources and services, provide social and emotional support, and motivate participants to initiate and maintain behaviour changes.

“Specializing in private Occupational Therapy Services for Seniors. We can help you with fall prevention, home safety and home modifications, dementia management, mental health services, and more - all in a timely manner Skip the health authority waitlist and call OT4Life to work with an experienced Occupational Therapist.” 604-307-2481 | rishma@ot4lifebc.ca | www ot4lifebc.ca

In-Person Self-Management Workshops

These six-week programs are held in community centres around Richmond and elsewhere in the province. The groups have between 8 and 16 participants and are led by two trained facilitators. Participants receive a “Living a Healthy Life” book and medical appointment booklet. The four types of programs are Chronic Conditions (also available in Cantonese, Mandarin, or Punjabi), Diabetes (also available in Cantonese, Mandarin, or Punjabi), Chronic Pain, and Cancer: Thriving and Surviving. Tool Kits for Active Living

For the independent approach, a one-time mailing of a kit is avaialble. These are individual Tool Kits for Chronic Conditions, Diabetes, Chronic Pain, and Cancer: Thriving & Surviving. All the Tool Kits are available in English, Chronic Conditions is also available in Chinese and Diabetes is also available in Punjabi.

Virtual Self-Management Workshops

These six-week programs are held over Zoom. The groups have between 8 and 12 participants and are led by two trained facilitators. Participants receive a “Living a Healthy Life” resource book. The four types of programs are Chronic Conditions (also available in Cantonese, Mandarin, or Punjabi), Diabetes (also available in Cantonese, Mandarin, or Punjabi), Chronic Pain, and Cancer: Thriving and Surviving.

The Heart of Richmond AIDS Society

201 - 6411 Buswell Street, Richmond, BC

Wavefront Centre for 604-736-7391

Communication Accessibility TTY: 604-736-2527

2005 Quebec Street , Vancouver, BC 1-888-736-7391

Email: info@wavefrontcentre.ca

www.wavefrontcentre.ca

Wavefront Centre for Communication Accessibility is a B.C. based, charitable not-for-profit organization operating as a social enterprise. Wavefront Centre delivers innovative services in Audiology and Communication Devices, Community Outreach, Accessible Communication Services and information services that assist people who are Deaf, DeafBlind and Hard of Hearing achieve full communication accessibility.

Better At Home Program

604-736-7391

– Lower Mainland TTY: 604-736-2527

(also known as Deaf and Hard of Hearing Seniors Outreach (DHHSO) 2005 Quebec Street, Vancouver, BC

www.senioroutreach@wavefrontcentre.ca

2025/2026 RICHMOND

604-277-5137

Email: admin@heartofrichmond.com www.heartofrichmond.com

Provides one-on-one and group support, counselling, and advocacy services to people living with HIV and AIDS. Offers support to their family members, partners, and friends. Also provides grocery assistance and supplementary health programs for HIV Richmond residents on a low income. Presents youth-focused prevention education workshops in a variety of settings in the community.

Turning Point Recovery Society

– Storeys Café

604-207-7449

www.storeyscafe.org

Storeys Café is an independent Non-Profit social enterprise committed to assisting those advanced in recovery from addiction to gain employment skills and transition back into community. The catering business is fast becoming one of Richmond’s most popular. Visit www.storeyscafe.org for more information.

UBC

Faculty of Dentistry Dental Clinic

2151 Wesbrook Mall, Vancouver, BC

604-822-2112

www.dentistry.ubc.ca/treatment/how-to-become-a-patient

The dental clinic in the Nobel Biocare Oral Health Centre is open during the academic year from the end of August until the end of June, although our programs have staggered finish dates. The dental clinic at UBC operates at reduced fees. Fees are approximately 20 to 40 percent less than those in the BC Dental Association Fee Guide.

Vancouver Community College

- Dental Clinic

348 B-250 West Pender Street, Vancouver, BC

604-443-8499

Offers dental cleaning at a reduced fee for all aged 19+ with a dental hygiene student. Does not offer restorative services, fillings, or extractions. The clinic runs from September to June. May take several appointments as it is an educational setting. Call for information and appointments.

Vancouver United Ostomy Association

1103 - 1790 Bayshore Drive, Vancouver, BC

604-961-0307

Email: vuochapter@gmail.com www.vancouverostomyassociation.com

A voluntary organization dedicated to supporting people who have or will have intestinal or urinary tract diversions. They provide peer support, encouragement and education for ostomy patients of all ages and their families.

Volunteers assist Deaf and Hard of Hearing seniors, age 55 and over, who are in general good health, but require help with non-medical daily tasks to maintain independent living within their homes and remain connected to their communities. Services include light housekeeping, grocery shopping, friendly visits and transportation. Fees are on a sliding scale based on income. Serves the Lower Mainland. Through the program, transportation is provided to individuals, age 55 and over, who are Deaf or Hard of Hearing in the Lower Mainland for non-medical appointments only. Transportation service is provided by a volunteer driver who has a car, or accompanied by a volunteer through ride providers, like Uber or Lyft, or through public transportation. Accompanied transportation is available for shopping or social excursions. Can accommodate a walker or service animal, depending on vehicle.

DeafBlind Services

The Therapeutic Activation Program for Older Adults and Seniors (TAPS) offers intervenor services that match DeafBlind individuals’ needs and communication preferences, as well as workshops and referral services.

Wavefront Centre Hearing Clinic

– Mount Pleasant

2005 Quebec Street, Vancouver, BC

Email: audiology@wavefrontcentre.ca

604-736-7391

Wavefront Centre Hearing Clinic 604-942-7397

– Kitsilano TTY: 604-942-7380

580 - 2184 West Broadway, Vancouver, BC

Email: audiologykits@wavefrontcentre.ca

Wavefront Centre Hearing Clinic 604-942-7397 – Tri-Cities TTY: 604-942-7380

210 - 2755 Lougheed Highway, Port Coquitlam, BC

Email: audiologytri@wavefrontcentre.ca

MEDICAL EQUIPMENT AND SUPPLIES

ALS Society of BC 604-278-2257

- Equipment Loan Program 1-800-708-3228

Email: equipmentloan@alsbc.ca

With 2,900 pieces of medical equipment, the Equipment Loan Program is designed to help people cope with the daily challenges of decreasing mobility and independence through obtaining basic and essential assistive equipment. This includes mobility equipment, lift equipment, beds and accessories, communication devices and bathroom aids. All equipment loaned is available at no charge to registered ALS patients.

Canadian Red Cross 604-270-4224 ext. 3

- Health Equipment Loan Program (HELP)

101 - 3850 Jacombs Road, Richmond, BC

Email: LMR.HELP@redcross.ca

The Canadian Red Cross Health Equipment Loan Program offers mobility, independence, and safety to seniors and those recovering from illness or surgery in their own homes. They also accept donations of health equipment in many locations across Canada. The Canadian Red Cross will then disinfect and repair these items so that they can be re-used through their equipment loan programs – a cost-effective and environmentally friendly approach to increase access to much needed health equipment. Learn more about our equipment donation program and the type of equipment we can accept.

HELP AT HOME

HOME SUPPORT, DAY CARE AND RESPITE

Greater Vancouver Community 604-737-4900

Services Society

280-1401 West Avenue, Vancouver, BC

Email: info@gvcss.bc.ca

www.gvcss.bc.ca

Delivers care and services in the community to support the independence and well-being of the elderly, people with disabilities, and others who require support to retain or regain health and autonomy.

Community Living 604-714-3507

Email: mmendonca@gvcss.bc.ca

Operates seven shared living homes for individuals with multiple physical and developmental disabilities. Experienced Community Living Workers provide a variety of services for residents, enabling them to exercise their independence and participate actively in the community. Operates a Supported Housing Building providing supports to persons with physical disabilities and requiring support to live independently.

Home Support

Email: teamp@gvcss.bc.ca

604-737-4900

Home Support Services at GVCSS are designed to enable individuals to live safely within the comfort of their own homes with the support of skilled caregivers. Services offered include personal care, medication assistance, mobilization and transfers, tube feeding management, and blood glucose monitoring. Moreover, we extend specialized support in palliative care, dementia management, tracheostomy care, and respite services.

Health & Home Care Society of BC

604-733-9177 (Care BC) 1-888-677-6614

204 - 3077 Granville Street, Vancouver, BC

Email: info@carebc.ca

www.carebc.ca

Works to build healthy communities through health, wellness, and community support services. Programs include Meals on Wheels, Chinese Meals on Wheels, the Family Respite Centre, and the Community Integration Project.

Community Integration Project (CIP)

St. George’s Place, Vancouver, BC

604-777-7576

Helps people with physical disabilities adapt to their housing and daily living needs while maintaining their quality of life within their home and community. Includes a resident mix of tenants both with and without physical disabilities. Located near Vancouver Hospital and GF Strong Rehabilitation Centre.

Family Respite Centre

2711 East 49th Street, Vancouver, BC

604-327-9525

Offers a home-like environment where seniors with mental or physical frailties receive temporary care, benefiting from the care of dedicated nursing staff, advanced recreational and therapeutic programs, and the opportunity to socialize with other guests, staff and volunteers.

Richmond Kinsmen Adult Day Centre

604-272-3237

100 - 6100 Bowling Green Road, Richmond, BC V6Y 4G2

Email: nsecretary@rkadc.org | coordinator@rkadc.org www.rkadc.org

Provides a coordinated program of professional and compassionate services for frail, cognitively impaired, and disabled adults, in a community-based setting. Aims to help less independent seniors remain physically and mentally active by offering social interaction, therapeutic exercise programs, meal provision, personal care assistance, health care monitoring, wellness promotion, and support for caregivers in a stimulating, safe, and caring environment. Referral through the VCHA Continuing Care Program, also accepts private clients.

S.U.C.C.E.S.S. Richmond

Service Centre

220 - 7000 Minoru Boulevard, Richmond, BC

MEALS

Gilmore Park United Church

– Community Meal

8060 No. 1 Road (at Blundell), Richmond, BC

604-277-5377

Email: office@gilmoreparkunited.ca www.gilmoreparkunited.ca

Community Meal every Thursday at 5:30pm from January to November. This is a free dinner offered to anyone regardless of means, social situation, or religious affiliation. Everyone is welcome.

Health & Home Care Society of

BC (Care BC) – Meals on Wheels

204 - 3077 Granville Street, Vancouver, BC

Email: info@carebc.ca

2025/2026 RICHMOND

604-279-7180

Email: info@success.bc.ca www.successbc.ca

S.U.C.C.E.S.S. envisions a vibrant Canadian society where people thrive and contribute to inclusive communities. Provides assistance at all stages of the Canadian experience. Delivers a multitude of services in the areas of settlement, employment, health, and housing as well as business, economic, community and social development. Recognized as one of BCs largest social service providers.

Jackson Lam Adult Day Centre

5411 Moncton Street, Richmond, BC

Email: mlcinfo@success.bc.ca

604-732-7638

www.carebc.ca

Volunteers deliver meals every weekday throughout Vancouver, Richmond and the North Shore. In addition to the hot, nutritious food, meal recipients benefit from a visit from friendly volunteers and an informal check on their safety. Meals are delivered Monday to Friday in Richmond and Vancouver and Monday, Wednesday and Friday on the North Shore. For Chinese Meals on Wheels call 604-733-6615.

Japanese Community 604-687-2172 ext. 202

Volunteers Association – Meals on Wheels

(Also known as Tonari Gumi)

101 - 42 West 8th Avenue, Vancouver, BC

Email: services@tonarigumi.ca

www.tonarigumi.ca

(Fee-based) Weekly delivery of boxed lunches (bento) with Japanese menu for those who have difficulties shopping or cooking on their own.

Richmond Food Bank Society 604-271-5609

100 - 5800 Cedarbridge Way, Richmond, BC

Email: info@rfbs.org

604-242-0704

The Jackson Lam Adult Day Centre is one of the adult day program facilities operated by the S.U.C.C.E.S.S. Multi-Level Care Society, serving seniors aged 60 and older. To determine eligibility for admission to the program, please contact a case manager at your local Community Health Centre Services.

Turning Point Recovery Society

260 - 7000 Minoru Boulevard, Richmond, BC

604-303-6844

Email: admin@turningpointrecovery.com www.turningpointrecovery.com

Provides live-in support recovery services and outreach counselling programs and services in Richmond and across Metro Vancouver for individuals with addiction and mental health issues through a continuum of residential and outpatient support services, education and leadership. Implements positive solutions to a disease whose negative impact affects not only the addicted, but their families, co-workers, and entire community; provides vulnerable individuals with the tools to acquire self-sufficiency; and provides community education to break down barriers to addiction and mental health issues.

Storeys Housing

604-303-6844

Storeys Housing provides supportive and affordable housing for individuals advanced in recovery from addiction requiring safe, stable and affordable housing. Must be a participant in Turning Point’s Compressive After Care program.

www.rfbs.org

The Richmond Food Bank is a dynamic hub that connects people, food, and services essential for the health and well-being of our community. We provide nutritious grocery assistance through our grocery distributions, home delivery service, school meal program, community gardening program, and supplying community partners with food for their programs. We do not solicit door-to-door or by telephone.

Fresh Gardens & Growing

Growing fruit and vegetables in our garden plots to help provide fresh produce at each of our grocery distributions.

Grocery Distribution

Provides weekly food support to low-income Richmond residents. Registered clients may pick up groceries once per calendar week during distribution hours. If you cannot attend a distribution site, call to discuss alternative food assistance options.

Main Location - 100–5800 Cedarbridge Way

- Mondays, Wednesdays, Saturdays: 11:00am – 2:00pm

- Thursdays (ages 55+ only): 11:00am – 2:00pm

Offsite Depots

- Mondays: 3:30 – 5:00pm, parking lot near Hugh Boyd Secondary (Francis & No. 1 Rd)

- Tuesdays: 3:30 – 5:00pm, Peace Mennonite Church (11571 Daniels Rd)

- Wednesdays: 4:30 – 5:30pm, Church on 5 (near No. 5 Rd & Williams)

St. Albans Outreach Ministries 604-278-2770

- Weekly Free Community Meal

7260 St. Albans Road, Richmond, BC

Email: office@stalbansrichmond.org www.stalbansrichmond.org

A safe, friendly, and welcoming place to share a meal with children, youth, and adults on Tuesdays at 5:30pm. Everyone is welcome. It runs midSeptember through mid-June. [Note: Take-out only]

seniors DIRECTORY

The Seniors Centre at Minoru Centre

604-238-8450 for Active Living – Minoru Seniors Cafeteria

7191 Granville Avenue, Richmond, BC

Email: seniors@richmond.ca www.minorucentre.ca

This centrally located cafeteria, with its friendly staff and patrons, provides hot meals and snacks at affordable prices. See website for daily menus.

Turning Point Recovery Society

604-207-7449

– Storeys Café www.storeyscafe.org

Storeys Café is an independent Non-Profit social enterprise committed to assisting those advanced in recovery from addiction to gain employment skills and transition back into community. The catering business is fast becoming one of Richmond’s most popular.

Union Gospel Mission - Meals

601 East Hastings Street, Vancouver, BC

Email: contact@ugm.ca

604-253-3323

www.ugm.ca

Lunch at 11:00am every day. Dinner at 6:00pm (Monday to Friday), 4:30pm (Saturday and Sunday). Meal tickets are available 15 minutes before meals.

PERSONAL SAFETY AND COMMUNICATION

Richmond Better at Home

- Light Housekeeping

190 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rcrg.org

604-279-7020

www.rcrg.org

This service, offered in partnership with local contractors, helps seniors with basic house cleaning tasks that they are not able to manage themselves, with an aim to maintain their independence at home. There is a fee for the service, with subsidies available for low-income clients.

SHOPPING SERVICES

Richmond Better at Home

- Grocery Shopping and Delivery

190 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rcrg.org

2025/2026 RICHMOND

MedicAlert Foundation Canada 1-800-668-1507

405 - 895 Don Mills Road, Toronto, ON Email: customerservice@medicalert.ca

www.medicalert.ca

A registered Canadian charity that embraces the mission to put every Canadian in a position to benefit from high-quality health information at time of need. The only non-profit organization that provides Canadians, living with medical conditions and special needs, custom medical IDs backed by a Personal Health Record maintained by medically trained professionals, and a 24/7 Emergency Hotline. Ideal for safeguarding loved ones who may wander, such as those with Alzheimer’s or autism, and for those living with a medical condition that could require immediate and focused attention in an emergency.

St. John Ambulance - Richmond

604-207-2032

260 - 4011 Viking Way, Richmond, BC 1-866-321-2654

Email: richmond@sja.ca

www.sja.ca/en

St. John Ambulance is Canada’s leader in first aid training and is chosen by many regulators to set the standard by which other first aid trainers operate. Offers Canada’s most comprehensive, state-of-the-art training programs for business, individuals and communities. St. John Ambulance’s first aid training will provide life-saving skills and support communities across Canada. Proceeds from training and product sales support community services, such as Medical First Aid Response Care and Therapy Dog and Youth Leadership Development Program, to help improve the health, safety and quality of life of every Canadian family, making our community a better and safer place to live.

HOME REPAIRS

Aspire Richmond

170 - 7000 Minoru Boulevard, Richmond, BC

Email: info@aspirerichmond.com

604-279-7040

www.aspirerichmond.com

From infancy through adulthood, Aspire Richmond supports people with developmental disabilities to define, discover, and advocate for their selfdetermined goals, passions, and happiness. For over 40 years, Aspire Richmond has provided exceptional programs and services for infants with special needs and children and adults with developmental disabilities. Referral by the BC Ministry of Children and Family Development or Community may be required for some programs and services.

Richmond Handycrew Co-operative

Email: info@handycrew.ca

604-279-7020

www.rcrg.org

Shopping assistance is offered to Richmond seniors and others with chronic health problems. RCRG’s Grocery Shopping program is co-funded by Vancouver Coastal Health - Richmond and the Government of British Columbia, through the Better at Home program.

FINANCIAL AND TAX SERVICES

Canada Revenue Agency (CRA) 1-800-267-6999

468 Terminal Ave, Vancouver, BC www.canada.ca/en/services/taxes.html

Administer tax, benefits, and related programs, and ensure compliance on behalf of governments across Canada, thereby contributing to the ongoing economic and social well-being of Canadians. Looks after social and economic benefit and incentive programs delivered through the tax system. See website for information on programs offered specifically for Indigenous peoples, people with disabilities, families, and individuals.

Goods and Services Tax/ 1-800-387-1193

Harmonized Sales Tax (GST/HST) Credit

A tax-free quarterly payment that helps individuals and families with low or modest incomes offset all or part of the GST or HST that they pay.

Individual Income Tax Enquiries 1-800-959-8281

Automated service is available 24 hours a day, 7 days a week. Telephone agents are available Monday to Friday from 6:30am to 11:00pm ET, and Saturday from 7:30am to 8:00pm ET. Provides tax information and assistance with electronic services for individuals such as My Account, NETFILE and Represent a Client. Vancouver Tax Services Office 1-800-959-8281

468 Terminal Avenue, Vancouver, BC

Does not offer walk-in counter service. Please call or mail us for any enquiries. Drop box available at the front of the building.

Disability Alliance BC

1450 - 605 Robson Street, Vancouver, BC

604-872-1278

Email: feedback@dabc.ca www.disabilityalliancebc.org

A non-profit organization that represents people of all disabilities and champions disability issues through direct services, community partnerships, advocacy, research, and publications. Supports people with all disabilities to live with dignity, independence, and as equal and full participants in society.

Access RDSP

604-241-4113

Richmond HandyCrew Cooperative (RHCC) creates work opportunities for persons with disabilities, providing training and education for specific skills such as painting, garden maintenance, minor repairs, light carpentry, catering, home maintenance, moving and more. Owned by the employees who are personally interested in the co-op’s success, RHCC is committed to building a business that provides quality service to Richmond residents and businesses.

604-872-1278

Email: rdsp@dabc.ca 1-800-663-1278

Provides one-on-one assistance with the Registered Disability Savings Plan (RDSP) and the Disability Tax Credit (DTC). Also provides workshops and information sessions on the RDSP and DTC across British Columbia. Tax Aid DABC 236-477-1717

Email: taxaid@dabc.ca 1-877-940-7797

Provides year-round free tax filing assistance to people receiving provincial disability benefits (PWD/PPMB). Their focus is on assisting people who have not filed their taxes for multiple years so that they can take advantage of all the tax credits/refunds they are eligible for.

Financial Assistance for Seniors

1-800-622-6232 (Government Programs)

Various Locations

There are a number of financial assistance programs and benefits for seniors from the governments of BC and Canada. The website provides access to this information and many of the related application forms.

Allowance Program

PO Box 1177 Station CSC, Victoria, BC

1-800-277-9914

A non-taxable payment for low-income seniors (aged 60 to 64) whose spouse or common-law partner is eligible for, or currently receiving, the Guaranteed Income Supplement (GIS).

Allowance for the Survivor 1-800-277-9914

PO Box 1177 Station CSC, Victoria, BC

Provides a monthly non-taxable benefit to low-income widowed spouses who are not yet eligible for the Old Age Security (OAS) pension.

Assisted Living

Assisted Living Registry Ministry of Health, PO Box 9601 Stn Prov Govt, Victoria, BC

Email: Hlth.assistedlivingregistry@gov.bc.ca

1-866-714-3378

Provides housing, hospitality services, and regulated assisted living services for adults who can live independently and make decisions on their own behalf but require a supportive environment due to physical and functional health challenges. If you are interested in receiving assisted living services contact the home and community care office of your health authority or have a health care professional make a referral on your behalf.

Bus Pass Program

PO Box 9985 Stn Prov Gov, Victoria, BC

Email: BCBusPassProgram@gov.bc.ca

Yo u can impact gen erat ion s to co me. This is yo ur leg acy.

As the saying goes , “plan t t h e t r ee t od ay so future generations can enjoy t h e sh ade”.

A gift in yo ur will can brin g po sit ive cha ng e to hea lth care in Ri ch mon d, impa ct co u n tless families, and bring yo u a deep sense of joy, fulfillment, and purpo se.

Sc an QR co d e to l ear n mo re or co nt ac t End ora Fa n:

1-866-866-0800

Offers a low cost, annual bus pass providing access on BC Transit or Translink routes. Available to low-income seniors and persons with the Persons with Disabilities (PWD) designation. To be eligible for a bus pass, individuals must be: 60 years or older and the spouse of a person with the Persons with Disabilities designation and are receiving disability assistance from the Province of BC; 60 years or older and receiving income assistance from the Province of BC or living on a First Nations reserve and getting assistance from the band office; 65 years or older and would qualify for GIS but does not meet the Canadian 10-year residency rule; receiving OAS and GIS; or receiving the federal spousal Allowance or Allowance for the Survivor.

Canada Pension Plan (CPP)

1-800-277-9914

PO Box 1177 Station CSC, Victoria, BC www.canada.ca/en/services/benefits/publicpensions/cpp.html Provides a monthly taxable benefit to retired contributors. To qualify you must be at least 60 years old and have made at least one valid contribution to the CPP. You must apply in advance of when you want your pension to start. The pension amount you receive each month is based on your average earnings throughout your working life, your contributions to the CPP, and the age you decide to start your pension.

Email: legacy@richm o n dh o spit al f ounda t io n.com Office: 604-244-547 3

Disability Assistance

220 - 7577 Elmbridge Way, Richmond, BC

1-866-866-0800

Provides financial or health support to individuals with disabilities. You must be designated as a Person with Disabilities (PWD) to receive this type of assistance. To be eligible, you must meet financial eligibility to receive assistance, be at least 18 years old, have a severe physical or mental impairment that is expected to continue for more than 2 years, be significantly restricted in your ability to perform daily-living activities, and require assistance with daily living activities from another person, an assistive device, or an assistance animal.

Disability Tax Credit (DTC)

1-800-959-8281

A non-refundable tax credit that helps individuals with disabilities or their supporting persons reduce the amount of income tax they may have to pay. An individual may claim the DTC on their income tax return once the CRA has approved the application. This amount includes a supplement for individuals under 18 years of age at the end of the year.

Guaranteed Income Supplement

1-800-277-9914 (GIS)

PO Box 1177 Station CSC, Victoria, BC

Provides a monthly non-taxable benefit to low-income Old Age Security (OAS) pension recipients living in Canada. To be eligible, the individual must also be receiving Old Age Security (OAS) and have an annual income lower than the maximum annual threshold. In the case of a couple, your combined income will be evaluated.

Independent Living BC

101 - 4555 Kingsway, Burnaby, BC

Email: lmnonprofit@bchousing.org

604-433-2218

A subsidized, assisted-living program that provides housing with support services to seniors and people with disabilities. If you qualify, you could live in your own unit in an assisted living residence. The residences are located in communities across B.C. Offers a middle option to bridge the gap between home care and residential care for those who need some assistance, but do not want or need 24-hour professional nursing care. Offers accommodation, hospitality services such as meals, housekeeping, laundry, recreational opportunities, a 24-hour emergency response system, and personal care services such as assistance with grooming, mobility, and medications.

International Benefits Program 1-800-454-8731 1-613-957-1954

Provides retirement, disability or survivor benefits to eligible individuals who have lived or worked in another country, or the surviving spouse, common-law partner, or children of eligible individuals who have lived or worked in another country and do not meet the contributory or residence requirement for a Canada Pension Plan or Old Age Security benefit. It might also provide benefits to your surviving spouse, common law partner or children.

Old

Age Security (OAS) 1-800-277-9914

PO Box 1177 Station CSC, Victoria, BC

A monthly benefit available to most Canadians 65 years of age and older who meet the Canadian legal status and residence requirements. Includes three types of benefits, which are Guaranteed Income Supplement, Allowance, and Allowance for the Survivor. Please apply online or fill out a paper application to receive benefits.

Fair Pharmacare

Fair PharmaCare,

PO Box 9655 Stn Prov Govt, Victoria, BC

604-683-7151

Provides financial assistance to BC residents for eligible prescription drugs, dispensing fees, and medical supplies based on their net income. There is no charge to register and there are no premiums to pay. Coverage begins immediately if registration is done by phone or online. To be eligible, the individual must receive Medical Services Plan coverage and give PharmaCare permission to check their income with the Canada Revenue Agency.

Property Tax Deferment Program

250-387-0555

PO Box 9475 Stn Prov Govt, Victoria, BC 1-888-355-2700

Email: TaxDeferment@gov.bc.ca

A low interest loan program that assists homeowners in BC in paying all or part of the annual property taxes on their principal residences. The two tax deferment programs are: the Regular Program which is for property owners who are 55 years or older, or a surviving spouse or a person with disabilities as defined by regulation; and the Family with Children Program, which is for property owners who are financially supporting, at the time of application, a dependent child who is under the age of 18.

Retroactive Premium Assistance

604-683-7151

Health Insurance BC PO Box 9677 Stn Prov Govt, Victoria, BC

Email: mspenquiries@hibc.gov.bc.ca

Provides back-dated financial support for payment of MSP premiums, for eligible families and individuals based on their adjusted net income for past tax years. Less deductions for age, family size, disability and any reported Universal Child Care Benefit and Registered Disability Savings Plan income. This amount is your adjusted net income.

Senior’s Supplement 1-866-866-0800

(Province of BC)

PO Box 9950 Stn Prov Govt, Victoria, BC

A monthly payment to seniors that ensures a conditionally guaranteed income level for BC residents aged 65 or older and receiving federal Old Age Security and Guaranteed Income Supplement or federal Allowances. If the income level of an eligible senior falls below the level guaranteed by the province, the supplement makes up the difference. Seniors who qualify for the BC Seniors Supplement will automatically receive the payment. Application is not required.

Shelter Aid for Elderly Renters 604-433-2218 (SAFER)

101 - 4555 Kingsway, Burnaby, BC

Email: lmnonprofit@bchousing.org

Helps make rents affordable for BC seniors with low to moderate incomes. Provides monthly cash payments to subsidize rents for eligible BC residents who are age 60 or over and who pay rent for their homes.

Service Canada Centre (Richmond) 1-800-622-6232

350 - 5611 Cooney Road, Richmond, BC TTY: 1-800-926-9105

www.servicecanada.gc.ca/cgi-bin/hr-display.cgi?rc=5912&ln=eng Services offered by this branch include apprenticeship grants, disability benefits, employment insurance, labour market information, passport services, and social insurance number applications. For job searches, see also www.jobbank.gc.ca.

Compassionate Care Benefits

These benefits may be paid, up to a maximum of 26 weeks, to a person who must be absent from work to provide care for or support a critically ill or injured person or someone needing end-of-life care. Individuals must show that their weekly earnings from work have decreased by more than 40% and have accumulated at least 600 insured hours in the last 52 weeks or since the start of their claim. You could receive 55% of your earnings, up to a maximum of $638 a week.

Employment Insurance (EI)

1-800-206-7218

Provides temporary income support to those who have lost their jobs through no fault of their own, cannot work for reasons of sickness, childbirth, or parenting, or who are providing care or support to a family member who is gravely ill with a significant risk of death.

Income Security Program

1-800-255-4786

Programs include Canada Pension Plan (CPP), Old Age Security (OAS) and Guaranteed Income Supplement (GIS), Veterans’ Benefits, retirement planning, allowance for people aged 60 to 64, and allowance for the Survivor.

Ministry of Social Development

1-866-866-0800 & Poverty Reduction - Richmond TDD: 604-775-0303

Community Services Office 220 - 7577 Elmbridge Way, Richmond, BC Email: SDPR.minister@gov.bc.ca

Fuel Tax Refund Program for 1-877-388-4440

Persons with Disabilities

Ministry of Finance, Refunds Section

PO Box 9628 Stn Prov Govt, Victoria, BC

Email: REVREGCL@Victoria1.gov.bc.ca

Persons with certain disabilities are eligible for a refund of motor fuel tax they pay on fuel used in their motor vehicles. The maximum allowable refund per year is $500. To be eligible, the applicant must be at least 16 years old, is a registered owner or lease of a motor vehicle or have an ownership interest in a vehicle and must be a person with disabilities as defined in the Motor Fuel Tax Act.

Home Owner Grant 604-276-4000 6911 No. 3 Road, Richmond, BC 250-356-8904

Email: cityclerk@richmond.ca (Richmond Municipality)

2025/2026 RICHMOND

www.gov.bc.ca/hsd

Focuses on providing British Columbians in need with a system of supports to help them achieve their social and economic potential.

BC Employment and Assistance

1-866-866-0800

Assists British Columbians by moving them from income assistance to sustainable employment, and by providing income assistance to those who are unable to fully participate in the workforce. People with disabilities who can work are supported by specialized employment programs that assist them. Assistance is also available to those in need who are not expected to gain independence through employment. Applicants are expected to look for work before they receive assistance and, where able, people receiving income assistance are expected to complete an Employment Plan, seek work, and participate in employment programs.

Disability Assistance

1-866-866-0800

Provides financial or health support. You must be designated as a Person with Disabilities (PWD) to receive this type of assistance. You may get assistance in a Community Living BC Residence, get money for health supplements, and assistance in working.

Self Serve Assessment and

Application Tool

604-660-2421

www.myselfserve.gov.bc.ca/

Provides online access to income and disability assistance programs and services in B.C. Learn about the process of applying for income assistance and the eligibility requirements. Offers a rough estimate of how much assistance individuals might be eligible for each month. Available 24 hours a day, seven days a week.

Ministry of

604-660-2421

Finance 250-387-3751

PO Box 9048 Stn Prov Govt, Victoria, BC 1-800-663-7867

Email: servicebc@gov.bc.ca | FIN.Minister@gov.bc.ca www.gov.bc.ca/fin

Establishes, implements and reviews government’s economic, fiscal, financial management and taxation policies to support a strong provincial economy and the sustainable delivery of services to British Columbians.

Helps reduce the amount of residential property tax British Columbians pay. Applies to taxes paid by British Columbians to their municipality or to the province for rural areas. Available to Canadian citizens or holder of permanent residency status in Canada, who live in BC, who are registered as owner of residence and who occupy the home as his/her principal residence. On top of the regular grant, you may qualify for an additional grant if you are a senior, a veteran, a person with a disability, or living with a spouse or relative with a disability, and a spouse or relative of a deceased owner.

Personal Income Tax Credits 1-877-387-3332

Email: ITBTaxQuestions@gov.bc.ca

Tax credits are deductions you may be able to claim when you complete and submit your income tax return. Tax credits can be based on income, investments, training or education, activities you’re involved in, expenses you incur or the work that you do. Refundable and non-refundable tax credits, basic tax credits, and other tax credits for specialized qualifications are available.

Processing, Ministry of Finance

PO Box 9475 Stn Prov Govt,, Victoria, BC

Email: TaxDeferment@gov.bc.ca

A low interest loan program that helps qualified B.C. homeowners pay their annual property taxes on their principal residence. The two tax deferment programs are the Regular Program and the Families with Children Program.

Richmond Cares, Richmond Gives

604-279-7020 (RCRG) - Seniors Community Connections

190 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rcrg.org www.rcrg.org

Trained volunteers provide free information & referral regarding community services for seniors aged 55 and older. Assisting seniors in navigating through government systems and in filling out application forms. Topics include pensions, income tax, citizenship and permanent residency, medical plan, PharmaCare, legal resources, housing, Shelter Aid For Elderly Renters, and more. This service is offered in a variety of languages. Call to make an appointment with a Seniors Community Connections counsellor. Additionally, you can access the Richmond Seniors Directory which is a great resource for community information. Printed copies are available annually throughout the city or directly through RCRG, while a digital version can be read online at rcrg.org/seniors.

Richmond Multicultural Community 604-279-7160 Services - Income Tax Clinics

210 - 7000 Minoru Boulevard, Richmond, BC

Email: ashok@rmcs.bc.ca

Income tax filing services are provided by trained volunteers to families, seniors, newcomers, and low-income individuals. Runs from March to April.

GOVERNMENT LISTINGS

MUNICIPAL GOVERNMENT

City of Richmond

6911 No. 3 Road, Richmond, BC

Email: infocentre@richmond.ca

604-276-4000

www.richmond.ca

With a population last estimated at 230,584 people, Richmond is an ethnically-diverse, growing and dynamic urban centre with a unique mix of residential and commercial property, agricultural lands, industrial parks, waterways and natural areas. The City of Richmond provides services that create a safe, livable and vibrant environment for its citizens.

City of Richmond - Committees

604-276-4007

www.richmond.ca/city-hall/city-council/boards.htm

The City of Richmond has several committees that serve the interests of the residents of Richmond.

Mayor’s Office

Email: mayorandcouncillors@richmond.ca

Richmond’s mayor is Malcolm Brodie.

Richmond Fire - Rescue

6960 Gilbert Road, Richmond, BC V7C 3V4

Email: fire@richmond.ca

604-276-4123

604-278-5131

www.firerescue.richmond.ca

Provides Emergency Fire and Rescue Services; Fire and Life Safety Education; and Fire Investigation and Inspection Services. Works in partnership with other primary emergency 9-1-1 service providers. Believes in delivering services through an approach that balances prevention, education and emergency response.

Seniors Advisory Committee

604-247-4482

Provides advice on short-term issues and long-term planning for present and future Richmond seniors.

PROVINCIAL GOVERNMENT

BC Vital Statistics Agency 250-952-2681 1-888-876-1633

250 - 605 Robson Street, Vancouver, BC V6B 5J3

www2.gov.bc.ca/gov/content/family-social-supports/seniors/health-safety/ health-care-programs-and-services/vital-statistics

Provides information to help register and order certificates for birth, death, or marriage. Website provides information on services such as legal change of name, adoptions, genealogical services, and search of wills notice and registry. Certificates can be ordered online.

Ministry of Tourism, Arts, Culture 604-660-2421 and Sport 1-800-663-7867

PO Box 9896 Stn Prov Govt, Victoria, BC

Email: TACS.minister@gov.bc.ca

The Ministry of Tourism, Arts, Culture and Sport integrates the tourism sector with the vibrant arts, culture and sport sectors to create a more vibrant British Columbia for residents and visitors. Helps start or grow existing tourism business, allows people to review the latest tourism research, learn about funding and programs, and connect with industry partners. Also provides funding to individual artists and arts and cultural organizations throughout BC. Encourages people in BC to be involved in sport, hosts various sport events, provides resources to create a safer environment for sport, and provides Sport Funding such as KidSport and Community Gaming Program grants.

Helping Seniors Keep Their Smiles Healthy

MLA for Richmond

– Steveston: Kelly Greene

115 - 4011 Bayview Avenue, Richmond, BC

604-241-8452

Kelly Greene, the MLA for Richmond-Steveston, serves as Minister for Emergency Management and Climate Readiness. Previously Kelly was Parliamentary Secretary for Fisheries and Aquaculture and was elected to Richmond City Council in 2018. On council she worked to preserve Richmond’s farmland and protect the local environment. Before being elected, Kelly co-founded an advocacy group to keep Richmond’s public schools open, funded, and safe, and was successful in achieving those goals

Richmond Steveston

Constituency Office

604-241-8452

The Constituency Office can help with referrals to social service providers, with clarification of new provincial programs and with ensuring that provincial government agencies have open channels of communication with constituents. Unfortunately, they cannot help you if: you have or need to retain a lawyer to represent you pertaining to your case, your matter is pending before the courts, and/or if the police are involved.

MLA for Richmond

– Queensborough: Steve Kooner

MP for Richmond 604-257-2900

- East Steveston: Parm Bains

230 - 11331 Coppersmith Way, Richmond, BC

Email: parm.bains@parl.gc.ca

www.parmbains.ca

The Constituency Office of Parm Bains is open to all Richmond – East Steveston constituents for Federal related programs, policies, services and general inquires.

Richmond Passport Office 1-800-567-6868

310 - 5611 Cooney Road, Richmond, BC

English services only. Passport pickup service is not available at this location. Passports may be mailed to the applicant. Office hours are from 8:30am to 4:00pm, Monday to Friday, closed on holidays. The website provides instructions on how to fill out the passport application forms for both Canadians and Non-Canadians. Questions regarding certificates of identity and travel documents should be directed to the service location in Gatineau, Quebec.

Veterans Affairs Canada 1-866-522-2122

2025/2026 RICHMOND

604-664-0700

130 - 12560 Bridgeport Road, Richmond, BC www.leg.bc.ca/members

Steve Kooner is the MLA for Richmond-Queensborough and the Official Opposition Critic for Attorney General.

MLA for Richmond

- Centre: Hon Chan

604-775-0891

149 - 6386 No. 3 Road, Richmond, BC www.leg.bc.ca/members

Hon Chan is the MLA for Richmond Centre and the Official Opposition Critic for Climate Solutions and Climate Readiness.

MLA for Richmond

- Bridgeport: Hon. Teresa Wat

604-775-0754

300 - 8120 Granville Avenue, Richmond, BC www.leg.bc.ca/members

Teresa Wat is the MLA for Richmond North Centre and the Shadow Minister for Tourism, Arts, Culture, Anti-Racism Initiatives and Trade.

Service BC

604-660-2421

TDD: 1-800-661-8773

865 Hornby Street, 7th Floor, Vancouver, BC 1-800-663-7867

Email: servicebc@gov.bc.ca www.servicebc.gov.bc.ca Provides front-line support for hundreds of provincial programs and services for residents, businesses, and visitors. Contact Centre

- Phone support: Monday–Friday, 7:30am–5:00pm (Pacific Time)

- Closed Statutory Holidays

- In-person hours: Monday–Friday, 9:00am–4:30pm (Closed Statutory Holidays)

- Daily closures: 10:00–10:15am, 12:00–1:00pm, 3:00–3:15pm

FEDERAL GOVERNMENT

Government of Canada Telephone 1-800-622-6232

General Enquiries Services TTY: 1-800-926-9105

Various Locations

1 800 O-Canada (1-800-622-6232) provides a single point of contact for all Canadians to access quick, up-to-date government information over the phone. Bilingual information officers answer questions and direct callers to experts in different government departments.

MP for Richmond Centre: 604-775-5790

Chak Au

303-4940 Number 3 Rd, Richmond, BC

Email: chak.au@parl.gc.ca

www.https://www.ourcommons.ca/members/en/chak-au(123608)

The Constituency Office of Chak Au is open to all Richmond Centre constituents for Federal related programs, policies, services and general inquiries.

900 - 605 Robson Street, Vancouver, BC

Email: information@veterans.gc.ca

www.veterans.gc.ca

Provides disability benefits, economic support, allowances, and health care benefits to qualified War Service veterans, Canadian Armed Forces members and Veterans, Royal Canadian Mounted Police veterans and certain civilians, as well as to their dependents or survivors. Contact us about the benefits available and eligibility requirements, including: Disability Pension Benefits, Disability Award Benefits Case Management, CAF and RCMP Transition Interviews, Health Care Benefits, Earnings Loss Benefits, Rehabilitation, The War Veterans Allowance, The Veterans Independence Program, and other programs and services.

TRANSPORTATION SERVICES

BC Bus Pass Program 1-866-866-0800

Various Locations

An annual pass for provincial transit systems available to eligible persons. Low-income seniors and others eligible can get a reduced-cost bus pass. Senior bus pass holders must reapply every year, and the cost is $45 annually.

To qualify, you must meet one of the following criteria:

• 60 years or older and:

- The spouse of a person on disability assistance; or

- Receiving income assistance; or

- Living on a First Nations reserve and getting assistance from the band office

• Receiving Old Age Security (OAS) and the Guaranteed Income Supplement (GIS)

• 65 years or older and would qualify for GIS but do not meet the Canadian 10-year residency rule

• Receiving the federal spousal Allowance

• Receiving the federal Allowance for the Survivor Applicants with Persons with Disability (PWD) status may qualify for the Transportation Supplement in the form of a bus pass if they are: (1) BC Employment and Assistance (BCEA) recipients receiving disability assistance or hardship assistance, (2) BCEA recipients who meet all GIS eligibility requirements except the 10-year residency, or (3) living on a First Nations reserve and receiving assistance from the band office.

Insurance Corporation of 604-661-2800

British Columbia (ICBC) - Richmond 1-800-663-3051

Various Locations

Responsible for auto insurance, driver licensing, claims, and vehicle registration and licensing services. Committed to protection and peace of mind for drivers in BC, quality products and services, and offering customers the best coverage at the lowest possible price.

Disability Discount

604-661-2800

Individuals with disabilities may qualify for a 25% discount on their Basic insurance for one vehicle in an eligible rate class, even if they don’t drive the vehicle they are insuring. To apply for a disability discount, you must first qualify for the BC government Fuel Tax Refund Program for Persons with Disabilities.

Seniors’ Savings

604-661-2800

For individuals who are 65 or older, own or lease a vehicle and drive your vehicle for pleasure use only. Seniors may use their vehicle for up to six days in a calendar month for commuting, business or delivery – a change from the previous seniors’ discount, which had restrictions on vehicle use. However, if the senior has an at-fault crash, the savings will be reduced and then eliminated if there’s a second at-fault crash in the same scan period.

Richmond Better at Home

- Transportation

190 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rcrg.org

604-279-7020

www.rcrg.org

Screened volunteer drivers transport clients to and from medical appointments, recreational activities, community events, and more. While the service primarily operates within Richmond, drivers can also take clients to medical appointments outside of Richmond. There is a fee for each ride, with subsidies available for low-income clients.

Social Planning and Research

604-718-7733

Council of British Columbia Society 1-888-718-7794

(SPARC BC)

4445 Norfolk Street, Burnaby, BC

Email: info@sparc.bc.ca

www.sparc.bc.ca

Works with communities to build a just and healthy society for all. Experienced in research, advocacy, and social policy in areas of accessibility and inclusion, income security and poverty reduction and community development education and outreach. Provides community development education and outreach to communities on a range of social policy issues and leads the provincial community social data program. Offers communities support in research, knowledge development and community capacity building.

Parking Permit Program for

People with Disabilities

Email: permits@sparc.bc.ca

604-718-7744

SPARC BC issues Parking Permit Programs for People with Disabilities as well as designs and delivers workshops, conducts accessibility audits and undertakes research to ensure that B.C.’s communities are as accessible and inclusive as possible.

The Seniors Centre at Minoru

604-238-8456 Centre for Active Living – Community Leisure Transportation

7191 Granville Avenue, Richmond, BC

Email: seniors@richmond.ca

www.minorucentre.ca

Community Leisure Transportation (CLT) ensures seniors, youth, persons with disabilities and all other Richmond residents have transportation to programs, services and special events. CLT is an affordable transportation option for Richmond-based community organizations and offers a fleet of buses that can accommodate up to 22 passengers. For more information or to make a booking contact the Seniors Centre.

TransLink

778-375-7500

400 - 287 Nelson’s Court, New Westminster, BC V3L 0E7

www.translink.ca

Acts as Metro Vancouver’s regional transportation authority. Delivers services and programs to provide for the transportation needs of Metro Vancouver residents and businesses. Offers an extensive bus system throughout the region, SkyTrain rapid transit, SeaBus passenger ferries, West Coast Express commuter rail, and HandyDART for passengers who are unable to use conventional transit. Funds and delivers the Major Road Network and a network of bicycle lanes that serve the different parts of the region in partnership with municipal partners. Dedicated to creating and sustaining a transportation system that meets the needs of residents, businesses and goods movers in a manner that protects the environment and supports the economic and social objectives of the region.

Customer Information Services

TravelSmart for Seniors

Email: travelsmart@translink.ca

Aims to reduce your costs and your impact on the environment, as well as improve your health by the transportation choices you make every day. Provides safety, security, and etiquette tips; take away resources, materials, and incentives; and Train the Trainers sessions for community partners with a focus on trip planning, safety, and etiquette tips.

Volunteer Cancer Drivers Society

PO Box 45618 Sunnyside Mall, Surrey, BC

604-515-5400

The Volunteer Cancer Drivers Society is a not-for-profit organization providing complimentary transportation for Lower Mainland residents battling cancer. Our team of volunteer drivers and dispatchers offers peace of mind for patients who may not have the means to drive to and from essential cancer treatments and cancer related medical appointments. The physical, emotional and financial burden is lifted knowing our friendly volunteers are only a call away.

2025/2026 RICHMOND

HOUSING AND ACCOMMODATION

Vancouver Coastal Health - Richmond 604-675-3644

- Home Health – Long Term Care Facilities

Community Health Access Centre, 3rd Floor, 7671 Alderbridge Way, Richmond, BC www.vch.ca

604-953-3333

Call for bus, SeaBus and SkyTrain fares, routes, and schedules. Phone operating hours are 6:30am to 10:00pm, seven days a week. Website also includes a trip planner and transit maps.

HandyCard

604-953-3680

Allows people with a physical, sensory or cognitive disability to travel at concession rates on most public transit. Attendants travelling with HandyCard holders can travel free. Application forms are available on the TransLink website. HandyCard holders can purchase and use TaxiSaver coupon, which enable reduced rates for taxi rides. HandyCards cannot be used on HandyDART transit trips.

HandyDART

604-953-3680

www.translink.ca/rider-guide/transit-accessibility/handydart

A door-to-door public transit service that uses specially equipped vehicles designed to carry passengers with physical or cognitive disabilities who need assistance to use public transit. Registration is required. To register, phone the office or visit the website to download an application form. They offer two types of trips: subscription (repeating trips) and casual (one-time trips). To book or cancel a trip call 604-575-6600.

Lost & Found

590 Beatty Street, Vancouver, BC

604-953-3334

Open Monday to Friday from 8:30am to 5:00pm and Saturdays from 12:00pm to 4:00pm (Saturday hours are for walk-in customers only. Phone lines will not be active). If you find a Compass card, you may deposit the card into the Compass Card Donation Kiosk located at YVRAirport Station. Call or visit the website for more information.

Taxi Saver

604-953-3680

A supplementary program to HandyDART available for people with permanent disabilities who have a HandyCard. To find out more about the program, contact the Access Transit Customer Care Office. TaxiSavers are discounted (half-price) coupons that are available to purchase and use by HandyCard members. For $25.00, customers can purchase one book of TaxiSavers with $50.00 worth of coupons. As per the Transit Tariff, each member is allowed a maximum of 2 books per month. Each book contains seven $1.00 coupons, nine $2.00 coupons, and five $5.00 coupons.

Residential care homes offer 24-hour care and supervision by a team of health professionals for adults who can no longer live independently. To be admitted for long term care services, a person must meet the criteria. There are five complex care homes in Richmond, including Fraserview Immediate Care, Pinegrove Place, Richmond Lions Manor, Rosewood Manor, and Minoru Residence. There is one residential home for younger, disabled people, usually under age 65: Steveston Residence.

Courtyard Gardens Senior

Residence

7051 Moffatt Road, Richmond, BC

604-273-1225

Email: crm.cyg@verveseniorliving.com www.verveseniorliving.com/courtyard-gardens

Fraserview Retirement

Community Ltd.

9580 Williams Road, Richmond, BC

Email: sylvia.warnke@kaigo.ca

Minoru Residence

7333 Gollner Avenue, Richmond, BC

604-274-3510

www.kaigo.ca

604-244-5300

Email: feedback@vch.ca www.vch.ca/locations-services/result?res_id=8

Pinegrove Place

11331 Mellis Drive, Richmond, BC

604-278-1296

Email: socialworker@pinegroveplace.com www.pinegroveplace.com

Richmond Lions Manor

9020 Bridgeport Road, Richmond, BC

Rosewood Manor

6260 Blundell Road, Richmond, BC

604-675-2590

604-271-3590

Email: contact@rosewoodmanor.org www.rosewoodmanor.org

Assisted Living Registry

PO Box 9604 Stn Prov Gov, Victoria, BC

1-866-714-3378

hlth.assistedlivingregistry@gov.bc.ca www.gov.bc.ca/assistedlivingbc

The Registrar is appointed by the Minister of Health to protect the health and safety of those who live in assisted living residences. All assisted living residences must be registered with the Assisted Living Registry and must meet and maintain compliance with the Community Care and Assisted Living Act and Assisted Living Regulation.

BC Housing

1701 - 4555 Kingsway, Burnaby, BC

604-433-1711

1-866-465-6873

www.bchousing.org

A government agency that develops, manages, and administers a wide range of subsidized housing options across BC. Office Hours: 8:30am to 4:30pm For inquiries, please refer to: https://www. bchousing.org/contact.

BC Rebate for Accessible Home

Residential Tenancy Branch

604-660-1020

- Lower Mainland 1-800-665-8779

400 - 5021 Kingsway Avenue, Burnaby, BC

Email: hsrto@gov.bc.ca www.gov.bc.ca/landlordtenant

604-433-2218 Adaptations (BC RAHA)

1-800-257-7756

The BC Rebate for Accessible Home Adaptations (BC RAHA) program provides financial help in the form of rebates to eligible low-income households to complete home adaptations for independent living.

Rental Assistance Program

Helping landlords and tenants to have successful tenancies. Provides information on both parties’ rights and responsibilities as established by the Residential Tenancy Act and Manufactured Home Park Tenancy Act. Also offers dispute resolution services. Contact us for more information. Richmond Cares, Richmond Gives 604-279-7020 (RCRG)

SHINE (Seniors Housing Information Navigation Ease)

190 - 7000 Minoru Boulevard, Richmond, BC

Email: housingnavigator@rcrg.org

www.rcrg.org

604-433-2218 (RAP)

1-800-257-7756

The Rental Assistance Program (RAP) provides eligible low-income working families with cash assistance to help with their monthly rent payments.

Shelter Aid for Elderly Renters

604-433-2218 (SAFER)

1-800-257-7756

The Shelter Aid for Elderly Renters (SAFER) helps make rent affordable for BC seniors with low to moderate incomes. Provides monthly cash payments to subsidize rents for eligible BC residents who are age 60 or over and pay rent for their homes.

Subsidized Housing

604-433-2218

1-800-257-7756

If you live in B.C., have a low income and meet eligibility criteria, you may qualify for subsidized housing. Rental fees are calculated on a rent geared to income basis.

Tenant Programs & Services

Email: lmdirectlymanaged@bchousing.org

604-433-1711

1-866-465-6873

Programs and student employment program, activity grants (for special events in the community), and health services. There is also a tenant handbook with information on the rights and responsibilities of a BC Housing tenant.

Co-operative Housing

Federation of BC

220 - 1651 Commercial Drive, Vancouver, BC

Email: info@chf.bc.ca

604-879-5111

1-866-879-5111

www.chf.bc.ca

A co-operative association whose members are housing co-ops and related organizations in BC. Visit the website for a list of housing co-ops and browse to see which are currently accepting applications for their waitlists. To apply to live in co-op housing, apply directly to the individual housing co-op.

The Seniors Housing and Information Navigation Ease program - known as SHINE - is a provincial initiative that addresses one of the biggest growing social problems: lack of secure and affordable housing. The SHINE Housing Navigator assists clients over the age of 60 to find and access housing supports and resources; complete housing forms and applications; and learn more about topics like tenancy rights and the continuum of housing options in Richmond.

Richmond Grace Seniors Home 604-273-7171

8733 Westminster Highway, Richmond, BC

Email: graceseniors333@hotmail.com

www.gracefoundationinternational.com/en/grace-senior-homes Provides room and board services to the elderly in Chinese. English services are also available.

Richmond House

Emergency Shelter

12040 Horseshoe Way, Richmond, BC

Email: RichmondHouse.Shelter@salvationarmy.ca

604-276-2490

www.richmondhousesa.ca

Year-round, 24-hour, minimal barrier emergency shelter providing 35 beds for homeless men and 20 beds for homeless women; includes transgender individuals. Includes three meals per day plus shower and laundry facilities. Support services include access to life skills training, employment programs, counselling, and information and referral to other social services and community resources. People may be admitted when intoxicated but cannot use on the premises. Accepts inebriated individuals on condition of respectful behaviour. Storage space for belongings is available; no space for shopping carts. Wheelchair accessible. Funded by BC Housing and by City of Richmond.

Seniors Services Society of BC

750 Carnarvon Street, New Westminster, BC

604-520-6621

Email: info@seniorsservicessociety.ca www.seniorsservicessociety.ca

Seniors Services Society of BC is a provincial hub for SHINE (Seniors Housing Information and Navigation Ease) program. Provides information on various types of seniors housing in the Greater Vancouver Region, housing information and referral, outreach program and a temporary housing program (program fees are calculated based on the clients’ income) for seniors who are homeless or at risk of becoming homeless. Please note, Seniors Services is not a housing provider. Services are available to seniors aged 60 and older living in most parts of the Greater Vancouver Region. For more information about programs and services, please contact the society.

Housing Services

Email: housing@seniorsservicessociety.ca

Provides information and referral on various types of seniors housing options in the lower mainland of BC for 60+ seniors. Outreach program is offered on a case by case priority basis and is not available to seniors located in the Downtown Eastside. The Temporary Housing Program is short term stay for up to three months in a fully contained suite with a program fee applied. Homeless Prevention Program provides rent subsidies to seniors who are: fleeing abuse, discharged from the hospital, or identify as Indigenous. HPP is not for SAFER recipients. Eligibility for all housing services programs is determined upon the intake. Priority is given on a case by case basis due to high needs and waitlist for all our programs.

Steveston 284 Seniors’

Housing Society

4071 Chatham Street, Richmond, BC

S.U.C.C.E.S.S Richmond Service 604-370-7011

Centre – Storeys Affordable Housing at 8080 Anderson Road

8080 Anderson Road, Richmond, BC

www.successbc.ca/affordable-housing/services/storeys/ S.U.C.C.E.S.S. owns and operates 38 studio and 15 one-bedroom selfcontained affordable rental units for low-income seniors at Storeys, located at 8080 Anderson Road in Richmond’s city centre. Tenants in our units must be an eligible applicant as defined in the Housing Agreement with the City of Richmond. All rental units are eligible for the S.A.F.E.R. (Shelter Aid for Elderly Renter) program under BC Housing. All units at Storeys are eligible for the Shelter Aid for Elderly Renters (SAFER) program.

Tenant Resource and Advisory

604-255-0546 Centre (TRAC)

Various Locations

2025/2026 RICHMOND

1-800-665-1185

www.tenants.bc.ca TRAC’s purpose is to promote the legal protection of residential tenants across British Columbia by providing free legal education, representation, and advocacy on residential tenancy matters. TRAC’s main programs and services include a Tenant Infoline, website and online courses, plain language resources, and legal workshops/webinars. For eligible clients, TRAC can provide direct advocacy services, including full representation at Residential Tenancy Branch dispute resolution hearings.

Turning Point Recovery Society

604-303-6844

604-277-4519

Email: info@themapleresidences.com www.themapleresidences.com

The purpose of the society is to operate a not-for-profit institution for the purpose of owning and managing affordable housing projects for seniors and to do all things necessary and incidental to the attainment of that purpose.

S.U.C.C.E.S.S. Austin

Harris Residence

5411 Moncton Street, Richmond, BC

604-242-0704

Operated by the S.U.C.C.E.S.S. Multi-Level Care Society, the Austin Harris Residence is a 50-unit affordable assisted living facility developed under the Independent Living BC (ILBC) Program. It supports seniors and individuals with physical disabilities by providing services such as daily meals, medication management, social and recreational activities, housekeeping, personal care, and 24-hour emergency response. Eligibility is assessed through Vancouver Coastal Health’s Home and Community Care Services. For registration information, visit: vch.ca – Home & Community Care Services.

S.U.C.C.E.S.S. Remy

604-370-7011

Affordable Housing at 9388 Cambie Road 9388 Cambie Road, Richmond, BC

www.successbc.ca/affordable-housing/services/remy/ BC Housing owns and managed by S.U.C.C.E.S.S 33 Seniors’ Rental Housing (SRH) apartments for low-income seniors and people with disabilities. S.U.C.C.E.S.S. owns and operates 48 affordable rental apartments for low –to moderate – income families and singles. Applicants in this category are eligible for the S.A.F.E.R. program (Shelter Aid for Elderly Renters) under BC Housing. Only S.U.C.C.E.S.S. managed units at REMY are eligible for the Shelter Aid for Elderly Renters (SAFER) program. Units managed by BC Housing are not eligible.

- Storeys Housing

www.turningpointrecovery.com

Storeys Housing provides supportive and affordable housing for individuals advanced in recovery from addiction requiring safe, stable and affordable housing. Must be a participant in Turning Point’s Compressive After Care program.

COUNSELLING AND SUPPORT CRISIS

CHIMO Community Services

120 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5

604-279-7077

Email: chimo@chimoservices.com www.chimoservices.com

A non-profit organization specializing in community development and social services. Chimo provides assistance to individuals and families of all cultural backgrounds in areas such as crisis intervention, counselling, settlement, housing, legal advocacy and taxes. Also provides community education to secondary school students through a variety of workshops and youth programs. All services are free and confidential.

Counselling Services

604-279-7077

Counselling services aid children, youth, women and adults to overcome a number of challenges, including abuse, sexual assault, grief and gender-based violence.

Crisis Line

604-279-7070

Crisis Line provides over-the-phone support to individuals in crisis or experiencing distress. This service is offered seven days a week, from 8:00am to midnight. Crisis Line Call Responders offer support and nonjudgmental understanding, identify the problem areas, and work together with the caller towards resolving them.

Nova House

604-270-4900

Nova Transition House provides temporary safe shelter, information, emotional support, practical assistance, education, and advocacy for women who are fleeing violence at home.

Outreach and Advocacy Service

604-279-7077

Outreach and Advocacy services consist of professionally trained volunteer advocates who provide assistance with a wide range of administrative and poverty-law related issues. Clients with language or other barriers may also access these services to receive help with applications for benefits, housing, and other support services.

Sahas Community Services

604-900-9221

Email: info@sahascommunityservices.com sahascommunityservices.com

A non-profit society providing emotional support to people in crisis and distress, as well as information, support, referrals and resources to individuals and families in various areas. Trained volunteers and staff provide non-judgmental emotional support through active listening and speak multiple languages.

Sahas Helpline

604-900-9221

A free and confidential phone service for our community that provides immediate emotional support, crisis intervention, information on community resources and effective referrals in multiple languages.

S.U.C.C.E.S.S. Richmond

Service Centre

220 - 7000 Minoru Boulevard, Richmond, BC

Email: info@success.bc.ca

604-279-7180

www.successbc.ca

S.U.C.C.E.S.S. envisions a vibrant Canadian society where people thrive and contribute to inclusive communities. Provides assistance at all stages of the Canadian experience. Delivers a multitude of services in the areas of settlement, employment, health, and housing as well as business, economic, community and social development. Recognized as one of BCs largest social service providers.

Help Lines – Mandarin, Cantonese, Korean, Farsi & Ukrainian

Volunteers provide free and confidential emotional support and referral information to those who feel lonely or in despair because of unemployment, family conflict, problems with adapting to local culture, or other problems. Chinese helplines operate seven days a week, from 10:00am to 10:00pm. Please call 1-888-721-0596 for assistance.

Support Groups for Seniors, 236-838-6028

Women, Cantonese & Mandarin Speakers

Helps immigrants overcome cultural and language barriers and to develop a spirit of mutual help through regular educational workshops, social activities, field trips and community visits.

Salvation Army - Richmond Corps 604-277-2424

8280 Gilbert Road, Richmond, BC

Email: steve.yau@salvationarmy.ca www.salvationarmyrichmond.ca

An international Christian charitable organization devoted to helping people in need, including families in crisis, single parents, children, seniors, and those experiencing hunger, homelessness, addiction, and abuse.

VictimLink BC 1-800-563-0808

Email: 211-VictimLinkBC@uwbc.ca

www.victimlinkbc.ca

Provides free, confidential, multilingual phone information and referral about community resources for victims of crime, as well as immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. Help line staff provide emotional and crisis support; referral to victim services, transition houses, counselling resources, and community services; and information about the justice system, federal and provincial legislation and services, crime prevention, safety planning, and the protection orders registry.

CAREGIVERS

Family Caregivers of British Columbia 250-384-0408 1-877-520-3267

Office in Victoria with free, virtual services available for BC residents

Email: info@familycaregiversbc.ca www.familycaregiversbc.ca

Family Caregivers of BC (FCBC) is a provincial, not-for-profit organization that proudly and compassionately supports over 1 million people in British Columbia who provide physical and/or emotional care to a family member, friend, or neighbour. FCBC supports caregivers by providing access to information, education, and supports that enable caregivers to feel more confident and successful in their important role.

Caregiver Support Line 1-877-520-3267

Email: cgsupport@familycaregiversbc.ca

Receive 1-1 telephone support toll-free at 1-877-520-3267. Hours are: 8:30am - 4:00pm PST Monday to Friday.

Richmond Cares, Richmond Gives

604-279-7020 (RCRG) – Richmond Family & Friend Caregiver Hub

190 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5

Email: info@rcrg.org

Salvation Army – Richmond Corps

- Rotary Hospice House

6460 No. 4 Road, Richmond, BC

Email: RichmondHospice.Reception@salvationarmy.ca

604-207-1212

www.richmondrotaryhospicesa.ca

A ten-bed palliative care facility which provides support services to people in the final stages of their terminal illnesses. Committed to providing excellence in healthcare, the Salvation Army Rotary Hospice House has combined the services previously offered by the Richmond Hospice Association to offer a compassionate, interdisciplinary, holistic approach in providing for the physical, emotional, spiritual, and social needs of their residents and their families, and the Richmond community.

ALCOHOL AND DRUGS

Al-Anon Alateen Family Group, 604-688-1716

Area #81 (BC & Yukon)

222 - 3701 Hastings Street, Burnaby, BC

2025/2026 RICHMOND

www.rcrg.org

Funded by the Province of BC and TD Bank Group, with support from the United Way and Family Caregivers of BC, RCRG’s Family & Friend Caregiver Hub promotes the health and well-being of those who provide voluntary, unpaid care to a senior living in Richmond. Through the Hub, caregivers can access peer support, recreational and educational workshops, online resources, and more. All Hub services are free of charge, and available in English, Cantonese, and Mandarin. For more information, visit rcrg.org/caregivers.

HOSPICE AND BEREAVEMENT

BC Bereavement Helpline

604-738-9950

#106-631 Columbia St, New Westminster, BC 1-877-779-2223

Email: contact@bcbh.ca

www.bcbh.ca

A Toll-free, province-wide helpline that offers compassionate listening and referrals for individuals suffering from grief and bereavement. Services are confidential and free. Compassionate and caring volunteers are familiar with over 350 grief support services in 86 communities in our province. Also offers specialized grief and loss support for individuals who have lost loved ones to homicide, suicide or toxic drug poisoning. Our 8-week grief support groups are offered 3-4 times a year for suicide loss and once per year for homicide loss and toxic drug poisoning loss - depending on funding and community need. There are fees for the support groups, but subsidies are available. We also offer drop-in peer support groups for Pet Loss (online). Training opportunities for professionals on various topics including sudden and traumatic loss offered periodically through the Traumatic Loss Support Group Facilitator Training program. There are fees for the trainings. Our Grief Helpline provides free and confidential support via phone or email, Monday to Friday, 9:00am to 5:00pm, excluding holidays.

Lower Mainland Grief

Recovery Society

Various Locations

Email: lmgr@lmgr.ca

Email: afgcentraloffice@gmail.com www.bcyukon-al-anon.org

Al-Anon is a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope in order to solve their common problems. Alateen is a fellowship of young Al-Anon members, usually teenagers, whose lives have been affected by someone else’s drinking. There are no dues for membership. Call for more information.

Alcoholics Anonymous (24 Hours) 604-434-3933

(Greater Vancouver Area)

3457 Kingsway, Vancouver, BC

Email: staff@vancouveraa.ca www.vancouveraa.ca

A fellowship of men and women who share their experience, strength, and hope with each other so that they may solve their problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Alcohol and Drug Information and 604-660-9382

Referral Service (ADIRS) 1-800-663-1441

Email: 211-help@uwbc.ca

Provides free, confidential, multilingual information and referral regarding community resources for people in BC dealing with substance use and addiction issues. Resource navigators provide information about detox, counselling, treatment programs, recovery homes, and support groups. Also covers education and prevention resources, and other concerns such as harm reduction and fetal alcohol and drug effects. Telephone assistance is available 24/7, 365 days a year. Funded by Ministry of Health (MOH).

Cocaine Anonymous - BC Area

604-662-8500

Various Locations 1-866-662-8300

Email: pi@ca-bc.org

604-696-1060

www.lmgr.ca

Grief Support Group Programs for those who have suffered the death of a significant person by helping them understand, cope and live with their loss. We help the grieving person move from pain to healing in a nonjudgmental, compassionate and confidential environment. Grief Support Groups are offered six times a year in Downtown and Vancouver Westside (three times in each location).

www.ca-bc.org

A fellowship of men and women who share their experience, strength, and hope with each other so that they may solve their common problem and help others to recover from their addiction. The only requirement for membership is a desire to stop using cocaine and all other mind-altering substances. Uses the 12-Step Recovery Program. Meetings are held throughout the Lower Mainland.

Nar-Anon Family Groups

Various Locations

Email: chair@naranonbc.com

604-878-8844

www.naranonbc.com

The Nar-Anon Family Groups are a worldwide fellowship for those affected by someone else’s addiction. As a Twelve-Step Program, they offer help by sharing their experience, strength, and hope. Everyone is welcome to NarAnon virtual and in-person meetings and support groups.

Narcotics Anonymous

604-873-1018 1-866-683-6819

PO Box 1695 Stn A, Vancouver, BC www.vascna.ca

A nonprofit fellowship of men and women for whom drugs have become a major problem. Provides a recovery process and peer support network. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. There is only one requirement for membership, the desire to stop using. Call the helpline or visit the website for meeting times and locations.

OTHER GROUPS AND SERVICES

Gambling Support BC

250-387-5311

PO Box 9311 Stn Prov Govt, Victoria, BC 1-888-795-6111

Email: gambling.support@gov.bc.ca gamblingsupportbc.ca

Government program that provides resources to increase awareness of gambling harms, as well as specialized services for British Columbians across the province who are struggling with negative effects from gambling products.

Gambling outreach support workers are available to provide short-term individual assistance for those looking for practical support to minimize harms from gambling. GSBC also offers individual counselling, support groups and intensive group treatment for limited terms for people struggling with gambling or those who are experiencing negative consequences of gambling from someone close to them.

Advocacy Access Program

604-872-1278

Email: advocacy@dabc.ca 1-800-663-1278

Assists people with disabilities to apply for and appeal the denial of provincial and federal (CPPD) disability benefits, including income support and medical goods and services. Provides summary advice and information and referral assistance over the phone about disability related programs. Provides workshops for community advocates and clients.

Gambling Support Line BC

1-888-795-6111

Email: 211-gamsup@uwbc.ca www.bcresponsiblegambling.ca

Provides free, confidential, multilingual information about free gambling support and treatment services for individuals in BC struggling with their own or another’s gambling. Resource navigators provide referrals to free counselling services, prevention and education services, self-exclusion, debt management services, and self-help resources. Assistance by phone and text is available 24/7, 365 days a year. A service of Gambling Support BC that exists to help reduce or prevent the harmful impacts of excessive or uncontrolled gambling; funded by Ministry of Attorney General (MAG).

Japanese Community Volunteers

2025/2026 RICHMOND

Association (Tonari Gumi)

101 - 42 West 8th Avenue, Vancouver, BC

Email: info@tonarigumi.ca

Indigenous specific gambling support services and counselling are available to those who request them. Referrals can be made via the online form or by calling the gambling support line. All services provided are free of charge.

Co-dependents Anonymous (CoDA)

Various Locations

Email: info@codacanada.ca www.codacanada.ca

A twelve step fellowship for people whose common purpose is to build healthy relationships. Please visit the website for the schedule of meetings and the free materials to help both individuals and meetings. Meetings are held both in-person and online, use the Meeting Finder to find one near you! For more information, please send an email to the contact person on the individual meeting listing or to info@codacanada.ca.

Disability Alliance BC

1450 - 605 Robson Street, Vancouver, BC

604-687-2172

www.tonarigumi.ca

Tonari Gumi has been providing support for the Japanese Canadian community based in Metro Vancouver since 1974. It aims to extend a helping hand to Japanese Canadian seniors and other generations so that they can lead more independent, healthy and enjoyable lives. Tonari Gumi is here to provide a supportive safe space for Japanese Canadians as well as a range of support services and recreational programs.

Telephone Buddies

Email: services@tonarigumi.ca

604-687-2172 ext. 202

Trained volunteers call older adults living at home for check-in and friendly chats.

Jewish Family Services

320 - 2285 Clark Drive, Vancouver, BC

Email: info@jfsvancouver.ca

604-872-1278

Email: feedback@dabc.ca www.disabilityalliancebc.org

A non-profit organization that represents people of all disabilities and champions disability issues through direct services, community partnerships, advocacy, research, and publications. Supports people with all disabilities to live with dignity, independence, and as equal and full participants in society.

604-257-5151 ext. 0

www.jfsvancouver.ca

Guided by Jewish values exemplified by Tikkun Olam (repairing the world), their mission is to provide essential supports fostering the social, physical and emotional wellness of individuals and families most in need.

Counselling & Mental Health

604-558-5719

JFS’s Counselling and Wellness programs provide therapy services to adults, seniors, couples, and families. We have an experienced team of therapists who have been trained in a variety of therapeutic disciplines such as family systems therapy, couples counselling, individual psychotherapy, brief or solution-focused therapy. We offer individual, couples and family therapy. Additionally, our intern therapy program provides counselling services at low cost with counselling psychology interns completing their graduate degree. Interns are supervised by senior clinicians and their universities. It is a cost-effective choice.

Seniors Services

604-558-5719

JFS Seniors Services works with seniors and their families to help navigate the aging journey. Their goal is to work with seniors in a variety of ways to help them remain safe and secure in their own homes for as long as possible. Services include: Care Management, Home Support, Better at Home, Holocaust Survivors and Senior Outreach.

Kehila Society of Richmond

604-241-9270

Email: Kehila@uniserve.com www.kehilasociety.org

The Kehila Society of Richmond, since 1999, has been successfully bringing together Richmond Jewish families, individuals, community members, businesses, health and social service agencies as well as community resources. Focusing on strategic planning with partner and constituent agencies to foster and create satellite and outreach programs and services within the Richmond Jewish community, we have been able to offer a wide range of support and opportunities to Jewish children, youth, adults, seniors and families within the City of Richmond, in an all-inclusive manner. Contact us for more information

Military Family Services

- Family Information Line

1-800-866-4546

Various Locations cfmws.ca/support-services/family-information-line Serves Canadian Armed Forces members, Veterans, and their families - immediate and extended. Family Information Line’s team of trained counsellors understands the military lifestyle and is here to help you find answers to the questions that come up as a result of your military life. Available to take calls 24/7 – you can count on this line to be a reliable source of support whenever you need it most.

National Association of Federal

Retirees - Vancouver Branch 4445 Norfolk Street, Burnaby, BC

Email: service@federalretirees.ca

604-681-4742

www.federalretirees.ca

An organization of retired members of the Federal Public Service, the RCMP, the Canadian Armed Forces and Federal Judges and their spouses formed for the purpose of providing a voice to the Federal Government on issues of concern. Call before visiting to confirm someone is in office.

Richmond Centre for Disability

604-232-2404

968 - 5300 No. 3 Road (Lansdowne Centre), Richmond, BC

Email: rcd@rcdrichmond.org

www.rcdrichmond.org

A not-for-profit, multi-service, community-based organization. Offers a variety of specialized information, resources, projects, and activities that assist people with disabilities to achieve greater control over the decisions that affect their lives and to achieve the goal of living more independently. All services are free or for nominal fee.

Accessible Parking Permit for Persons with Disabilities

Email: parkingpermit@rcdrichmond.org

The RCD is an authorized issuer of parking permits for individuals with disabilities to use accessible parking spots, with a processing fee.

Information & Networking for Disability Support

Email: chris@rcdrichmond.org

Provides information to participants and the general public about services, programs, products, and support pertaining to disability issues. Also offers information events such as open forums, fairs, and training workshops. Services are available at no cost to community members.

Peer Support & Social Interaction

Email: tom@rcdrichmond.org

Provides a forum for participants to exchange ideas, experiences, and concerns in a comfortable atmosphere to create solutions that will overcome barriers in their personal lives, as well as foster socialization skills. Activities include recreational and social events. Some virtual events available.

Supports for Independent Living

Email: jhun@rcdrichmond.org

Provides information and resources to explore educational, career, volunteer or community involvement opportunities; one-on-one assistance to find your path in career and community participation planning.

Richmond Chinese Prostate 604-836-6423

Cancer Support Group

Email: dleung2000@gmail.com

www.chineseprostate.com

One of over 60 Prostate Cancer Support Groups in Canada, the Richmond Chinese Prostate Cancer Support Group is focused on providing help to Chinese-speaking men, but everyone is welcome. Their support group meets on the second Thursday of every month from 6:30 to 8:30pm at the Seniors Centre at Minoru Centre for Active Living. Join them for the professional presentation and to talk to other men and family members who have been dealing with prostate cancer for weeks, months or even years. They speak Mandarin, Cantonese, and English.

Richmond Mental Health Consumer 604-675-3977 & Friends Society (RCFC)

210 - 7671 Alderbridge Way, Richmond, BC

Email: cory.tymich@vch.ca

www.vch.ca/RCFC

The Richmond Mental Health Consumer and Friends’ Society (RCFC) supports a strong and connected mental health peer community by providing Peer Support, Therapeutic Recreation, and opportunities for growth and development to Richmond based mental health consumers. Funded by Vancouver Coastal Health (VCH), the SMART Grant, and the City of Richmond. Participants must be 19 years of age or older and a referral from a mental health professional is required for most programs and services.

Peer Support Social Group

604-675-3977 ext. 5 (PSSG)

Email: waiicy.chan@vch.ca

The PSSG, offered in Cantonese and Mandarin, provides positive opportunities to learn new things, acquire skills, socialize, and build relationships. For more information, call 604-675-3977 ext. 5, to speak to Icy the PSSG Coordinator.

Peer Support Program 604-675-3977 ext. 3

Email: jennifer.campillo@vch.ca

The PSP provides one-to-one support to people recovering from a mental illness. Goals are set and attained in a 6-month period. Offered in Cantonese and Mandarin. For more information, call 604-675-3977 ext. 3, to speak to Jennifer the Peer Support Coordinator.

Therapeutic Recreation

604-675-3977 ext. 4 Program

Email: cory.tymich@vch.ca

The TRP promotes wellness by providing therapeutic learning and social opportunities in a supportive recreational setting. Contact us for more information.

Richmond Cares, Richmond Gives

604-279-7020 (RCRG)

190 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rcrg.org www.rcrg.org Richmond Cares, Richmond Gives (RCRG) is a hub for volunteering and giving. It’s also a direct service provider, operating a variety of programs designed to enhance community life.

Richmond Better at Home - Friendly Visiting Volunteer visitors help ensure that seniors living alone don’t have to feel alone. Whether a client wants to watch a movie, play a game, or simply have a conversation, the visitor will be there to offer a listening ear and a friendly face. This is a free service offered in a variety of languages depending on the availability of volunteers.

Seniors

Community Support Services - Richmond

Senior Peer Counselling

Trained volunteers provide free information & referral regarding community services for seniors aged 55 and older. Assisting seniors in navigating through government systems and in filling out application forms. Topics include pensions, income tax, citizenship and permanent residency, medical plan, PharmaCare, legal resources, housing, Shelter Aid For Elderly Renters, and more. This service is offered in a variety of languages. Call to make an appointment. Additionally, you can access the Richmond Seniors Directory which is a great resource for community information. Printed copies are available annually throughout the city or directly through RCRG, while a digital version can be read online at rcrg.org/seniors.

Richmond Women’s Resource Centre

110 - 7000 Minoru Boulevard, Richmond, BC

604-279-7060

Email: office@richmondwomenscentre.org richmondwomenscentre.org

Provides a supportive environment in which all women are supported and encouraged to achieve their full potential. Offers classes, workshops, oneto-one support, referrals, field trips and more. All activities are offered to build connection, improve skills, and empower women to have their best quality of life. Responsive to the needs of women in the community and in the past year have offered English language classes, a career empowerment series, yoga and walk groups, mindfulness-based stress reduction, a weekly food support program and more. Contact us for more information.

Seniors First BC

Victim Services Program

Provides telephone-based, province-wide support to older adults aged 50+ who have experienced crime and/or abuse. In some cases, services are also provided to affected parties (of any age), who have a close relationship with the (50+) older adult they are assisting and witnessed the abuse or neglect. Funded by the Province of BC, Ministry of Public Safety and Solicitor General, Victim Services and Crime Prevention Division. Access to the Victim Services program is through the Seniors Abuse and Information Line at 604-437-1940 or toll-free 1-866-4371940.

QMUNITY - BC’s Queer

Resource Centre

1170 Bute Street, Vancouver, BC

Email: reception@qmunity.ca

2025/2026 RICHMOND

604-684-5307

www.qmunity.ca

604-437-1940

310 - 1281 West Georgia Street, Vancouver, BC 1-866-437-1940

Email: info@seniorsfirstbc.ca | outreach@seniorsfirstbc.ca www.seniorsfirstbc.ca

Seniors First BC is a charitable, non-profit society that provides information, advocacy, emotional support, and referrals to older adults across BC who are dealing with issues affecting their well-being or rights. Seniors First BC also provides assistance and support to third parties concerned about an older adult who is dealing with abuse or mistreatment. Services are provided through the Seniors Abuse and Information Line (SAIL), Victim Services Program, Legal Programs, and Public Education and Outreach Program. Legal Programs (Elder Law Clinic, Advanced Planning Clinics, and Legal Advocacy Program)

Provides free legal assistance to eligible older adults on a wide range of legal matters, including residential tenancy/housing, debt, pensions and benefit, Wills, Powers Of Attorney, Representation Agreements, and adult guardianship. Funded by the Law Foundation of BC. Seniors First BC does not assist in all areas of law. To access our legal programs, please contact our Seniors Abuse and Information Line at 604-437-1940 or toll-free 1-866-437-1940 to speak to a trained intake worker.

Public Education and Outreach

Offers free training and learning events to raise awareness about important issues affecting BC’s older adults and strategies and resources to protect their rights. Learning events are delivered to the public or by request from organizations. Organizations can request a learning event via online.

Seniors Abuse and Information Line 604-437-1940 (SAIL) 1-866-437-1940

The Seniors Abuse and Information Line (SAIL) is a province-wide, confidential telephone line that provides a safe place for older adults, and those who care about them, to talk to someone about situations where they feel they are being abused or mistreated; to speak to a trained intake worker about issues that affect their well-being; or to learn about Seniors First BC’s programs and services. Intake workers who answer SAIL are trained to identify the needs and barriers of older adults and provide referrals to appropriate community resources. Language interpretation is available.

QMUNITY, BC’s queer, trans, and Two-Spirit Resource Centre improves the lives of the 2SLGBTQI+ community and provides safe space for them, and serves as a catalyzer for community initiatives and collective strength. QMUNITY has Youth Programs, Seniors Programs, Peer programs and both free and low-cost counselling. In 2025 the QMUNITY Legal Clinic was also launched,also has a pro bono legal clinic, providing accessible and inclusive legal services in BC QMUNITY also provides education services and queer inclusivity trainings to help individuals, families, businesses, schools, and service providers to identify and avoid discriminatory behaviours and to explore the complexity, fluidity, and potential of sexual & gender diversity through publications, multimedia materials, one-on-one consultations, and interactive workshops.

LEGAL SERVICES

Access Pro Bono

604-878-7400 (Client Line)

Email: appointments@accessprobono.ca

www.accessprobono.ca All services are provided free of charge by volunteer lawyers. Aims to provide quality pro bono legal assistance to those who cannot afford a lawyer or obtain Legal Aid through pro bono clinics virtually and in person throughout BC. Provides 30-minute appointments for legal advice. All appointments must be made in advance, drop-in service is not available. Appointments are mainly by telephone or video conference. To book an appointment call our client line or fill out our online triage form.

Lawyer Referral Service

Email: lawyerreferral@accessprobono.ca

604-687-3221

This service is designed to assist the general public in finding the appropriate lawyer. The lawyer will provide up to a 15-minute consultation for free. If you’d like further help from your lawyer, you can retain them at an agreeable rate of charge. There’s no obligation for either party to continue after the free 15-minute consultation. This interview is to find out whether the caller has a legal problem. If both parties agree to proceed with services, then they may do so at the lawyer’s regular fee.

CHIMO Community Services

120 - 7000 Minoru Boulevard, Richmond, BC

604-279-7077

Email: chimo@chimoservices.com www.chimoservices.com

A non-profit organization specializing in community development and social services. Chimo provides assistance to individuals and families of all cultural backgrounds in areas such as crisis intervention, counselling, settlement, housing, legal advocacy and taxes. Also provides community education to secondary school students through a variety of workshops and youth programs. All services are free and confidential.

Community Legal Assistance

Society (CLAS)

300 - 1140 West Pender Street, Vancouver, BC

Email: contact@clasbc.net

604-685-3425

1-888-685-6222

www.clasbc.net

Provides free legal assistance for low-income people in BC. Services include information, referral, summary advice, and full representation. Practice areas include human rights cases before the Human Rights Tribunal, and representation of people detained under the Mental Health Act or subject to the mental disorder provisions of the Criminal Code. Also reviews final decisions by administrative bodies in the areas of workers’ rights, income security, housing, mental health and human rights; includes the Residential Tenancy Branch, Employment and Assistance Appeal Tribunal, Employment Standards Branch, Workers’ Compensation Appeal Tribunal, and the Social Security Tribunal. Also does systemic advocacy about related legal issues.

BC Human Rights Clinic

604-622-1100

Provides free legal services to people who need help with a provincial human rights complaint. Also provides education and workshops to help people understand their rights and responsibilities under BC’s Human Rights Code. The Clinic’s Inquiry Line provides basic information to callers every weekday from 8:30am to 4:00pm. The Short Service Clinic offers half-hour appointments with a lawyer or advocate on Mondays and Wednesdays; information on booking an appointment is available online. Legal Services may include summary advice, one to two hours of legal assistance, or legal representation; more information, eligibility details, and an application form are available online.

Community Law Program

Law Students’ Legal Advice Program

- Greater Vancouver

604-822-5791

www.lslap.bc.ca

Offers free legal advice and representation to low-income individuals. Operates both in-person and virtual legal advice clinics across the Lower Mainland. Fill out the online form at www.lslap.bc.ca to request an appointment, and LSLAP intake coordinators will call you back. You can also request an appointment at one of LSLAP’s clinics by calling and leaving a message. Please include the following information in your message: your most important legal issue, approximate yearly household income, and whether you own any real property (in Canada or abroad). LSLAP will promptly return your call to schedule your appointment.

Free Legal Advice Clinic

2025/2026 RICHMOND

604-673-3112

Provides legal assistance to low-income people across British Columbia. Focuses on legal issues in the areas of housing security, income security, human rights, dignified access to critical health care and freedom from poverty-based discrimination. Offers a variety of legal services, including summary legal advice to outline your options and point you in the right direction, guidance to help you represent yourself, and full representation.

Disability Alliance BC

1450 - 605 Robson Street, Vancouver, BC

Clinics throughout the Lower Mainland, including Richmond, are run by law students, assisted by supervising lawyers. Provides a range of services from summary advice to full representation on a case-by-case basis on various areas of the law including criminal law, bylaw offences, traffic tickets, ICBC driving prohibitions, Civil Resolution, Small Claims, Employment Standards, Residential Tenancy, WorkSafe BC, Consumer Protection, Employment Insurance, CPP and Old-Age Pension, Animal Law Matters, Wills and Estates, and Immigration and Refugee Matters. Initial 30-minute intakes can be conducted over the phone. Please note that LSLAP does not provide legal advice during intakes, and the typical turnaround time for receiving legal assistance is 2-3 weeks. To book an appointment, please submit an online intake request form at www.lslap. bc.ca, leave a voice message at 604-822-5791, or find a walk-in clinic. For clients who need a Mandarin/Cantonese-speaker, can call (604) 684-1628 to book an appointment with the Chinatown Clinic through S.U.C.C.E.S.S..

LSLAP Manual

A detailed, practical guide to many areas of law, with a new edition published annually. You can access the full manual in pdf form at https:// www.lslap.bc.ca/manual.html, or call or fax to order a paper copy.

Legal Aid BC

604-872-1278

Email: feedback@dabc.ca www.disabilityalliancebc.org

A non-profit organization that represents people of all disabilities and champions disability issues through direct services, community partnerships, advocacy, research, and publications. Supports people with all disabilities to live with dignity, independence, and as equal and full participants in society.

Disability Law Clinic

604-872-1278

1-800-663-1278

Email: lawclinic@dabc.caProvides free information, legal advice, and full representation to people with disabilities about disability-related issues, including human rights and discrimination, disability benefits, long term disability, etc.

604-370-0094

604-408-2172 (Immigration) 201 - 8171 Cook Road, Richmond, BC

Email: Marie.richmond@legalaid.bc.ca | Intake.richmond@legalaid.bc.ca www.legalaid.bc.ca

Provides legal aid for people in BC who cannot afford a lawyer and are eligible for legal aid. Clients must still provide proof of income, via email or fax (604-370-2414). As of 15 June 2023, the office at the courthouse will be number 123.

MyLawBC

400 - 510 Burrard Street, Vancouver, BC

604-601-6000

An interactive website that helps people deal with everyday legal issues, ranging from family breakdown and family violence to preparing wills and powers of attorney. Empowers people to take action on their own and connects them to services. Helps users identify their legal issues through a series of questions and answers and provides personalized action plans.

October 30th, 2025 10am

People’s Law School

1433 - 1130 West Pender Street, Vancouver, BC

604-331-5400

Email: info@peopleslawschool.bc.ca www.peopleslawschool.ca

People’s Law School is a non-profit society in British Columbia, dedicated to making the law accessible to everyone. We provide free education and information to help people effectively deal with the legal problems of daily life. Services provided by phone, email, website; no in-person services.

Public Guardian and Trustee of

British Columbia

700 - 808 West Hastings Street, Vancouver, BC

Email: mail@trustee.bc.ca

604-660-4444

www.trustee.bc.ca

The Public Guardian and Trustee (PGT) of British Columbia is a corporation sole established under the Public Guardian and Trustee Act. The PGT has the mandate to

• Protect the legal and financial interests of children under the age of 19 years;

• Protect the legal, financial, personal and health care interests of adults who need help with decision-making; and

• Administer estates of deceased persons and missing persons.

Estate and Personal Trust Services

Email: estates@trustee.bc.ca

604-660-4444

City Centre Community Police Station 604-207-4761

6931 Granville Avenue, Richmond, BC

Community policing and crime prevention office. Open Monday to Friday, 9:00am to 5:00pm.

South Arm Community Police Station 604-713-2300

8880 Williams Road, Richmond, BC

Community policing and crime prevention office. Open Monday to Friday, 9:00am to 5:00pm.

Steveston Community Police Station 604-713-2323

4371 Moncton Street, Richmond, BC

Community policing and crime prevention office. Open Monday to Friday, 9:00am to 5:00pm.

Victim/Witness Services

604-207-4799 11411 No. 5 Road, Richmond, BC www.richmond.ca/services/public-safety/police/crimeprevention/ vwservices.htm

Provides crime victims, witnesses and their families, and those who are experiencing trauma with professional, supportive, and timely assistance to lessen the impact of crime and trauma.

INFORMATION SERVICES

500 - 1190 Melville Street, Vancouver, BC

604-660-4444

The Public Guardian and Trustee (PGT) administers the estates of deceased and missing persons in B.C. when there is no one else willing or able to do so. The PGT may be named as executor in a will or act as trustee for a trust created by will, court order or inter-vivos settlement. Services to Adults

Email: sta@trustee.bc.ca

The Public Guardian and Trustee (PGT) provides a range of services to adults who may need help managing their personal, legal and financial affairs and do not have other decision makers available to help them. Services areas include: Responding to referrals regarding adults who may need assistance with managing their financial legal or personal care matters; acting as or authorizing others to act as substitute decision maker to consent to health care decisions and/or care facility admission decisions on behalf of an adult who cannot provide informed consent; acting as committee of estate for adults who need help with managing their financial and legal affairs; and monitoring and reviewing the activities of private committees and investigating concerns as required.

Nidus Personal Planning Resource

Centre and Registry

2391 Crescent Way, Abbotsford, BC

Email: info@nidus.ca | registry@nidus.ca

604-408-7414

www.nidus.ca

A non-profit charitable organization that operates an online resource centre for personal planning (planning for incapacity, end-of-life, and other support needs) and a registry for planning documents. Provides public legal education on personal planning and related matters, training for volunteers and groups, problem solving and coaching in support of best practices for attorneys, representatives and monitors, and policy consultation for third parties.

Royal Canadian Mounted Police

604-278-1212 (RCMP) - Richmond Detachment 11411 No. 5 Road, Richmond, BC

www.richmond.ca/services/public-safety/police.htm

Dedicated to making the city and community safer. Provides all policing services for the City of Richmond, including emergency calls, crime reports, various crime prevention programs, personal and home safety promotion, and all federal and provincial statute enforcement.

Block Watch

Email: blockwatch@richmond.ca

604-207-4829

www.richmond.ca/safety/police/prevention/blockwatch

A free, community-based crime prevention program aimed at helping residents organize their neighbourhoods to help prevent crime in the community.

Email: contactus@mbc.bbb.org

www.bbb.org

Better Business Bureau (BBB) serving Mainland BC is a non-profit organization focused on helping consumers find and recommend businesses and brands they can trust. BBB is a leader in consumer support services including complaints, customer reviews, advertising reviews and education. Government of

Various Locations

1 800 O-Canada (1-800-622-6232) provides a single point of contact for all Canadians to access quick, up-to-date government information over the phone. Bilingual information officers answer questions and direct callers to experts in different government departments.

Japanese Community Volunteers 604-687-2172

Association (Tonari Gumi)

101 - 42 West 8th Avenue, Vancouver, BC

Email: info@tonarigumi.ca www.tonarigumi.ca

Tonari Gumi has been providing support for the Japanese Canadian community based in Metro Vancouver since 1974. It aims to extend a helping hand to Japanese Canadian seniors and other generations so that they can lead more independent, healthy and enjoyable lives. Tonari Gumi is here to provide a supportive safe space for Japanese Canadians as well as a range of support services and recreational programs.

Jewish Family Services

604-558-5719 (Care Line)

– Senior Services 604-257-5151 (Office)

320 - 2285 Clark Drive, Vancouver, BC

Email: info@jfsvancouver.ca www.jfsvancouver.ca

JFS Seniors Services works with seniors and their families to help navigate the aging journey. Their goal is to work with seniors in a variety of ways to help them remain safe and secure in their own homes for as long as possible. Services include: Care Management, Home Support, Better at Home, Holocaust Survivors and Senior Outreach.

The R ichmond C aring Place

The Richmond Caring Place is a community asset. This centrally located, unique, purpose-built office and meeting space houses community-based, non-profit social service agencies. It is a safe place where people can go to find help and support for themselves and their loved ones.

For 30 years, it has served the Richmond community by offering this space at affordable rates and with security of tenure. The following agencies are tenants of the building providing services to the community:

♥ Alzheimer Society of BC

♥ Aspire Richmond

♥ Chimo Community Services

♥ Family Services of Greater Vancouver

♥ Richmond Cares, Richmond Gives

♥ Richmond Community Foundation

♥ Richmond Women’s Resource Centre

♥ Richmond Multicultural Community Services

♥ Turning Point Recovery Society

♥ S.U.C.C.E.S.S.

The Richmond Caring Place Caring Forever Fund is an endowment fund designed to facilitate Planned Giving, Legacy and Estate gifts. Please consider:

✓ Naming the Fund as a beneficiary of your retirement plans (RRSPs and RRIFs)

✓ Donating publicly traded securities

✓ Donating the proceeds of a life insurance policy

✓ Naming the Fund as a beneficiary of your will

Your contribution to the Caring Forever Fund ensures your legacy and confirms your thoughtfulness and civic mindedness for those who follow. By donating to the Caring Forever Fund, you will provide benefits to the people of Richmond for generations to come. The Caring Forever Fund is directed towards the maintenance of the building and for future expansion and replacement. Your gift will continue to benefit the community in perpetuity.

Richmond Cares, Richmond Gives

604-279-7020 (RCRG)

190 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rcrg.org

www.rcrg.org

Richmond Cares, Richmond Gives (RCRG) is a hub for volunteering and giving. It’s also a direct service provider, operating a variety of programs designed to enhance community life.

Information & Referral Services

Provides community information & referral services. Offers brochures, pamphlets, maps, guides and many government forms at the Richmond Cares, Richmond Gives office in the Richmond Caring Place. Maintains the Richmond Community Services Directory, available online at rcrg.org.

Seniors Community Support Services

- Seniors Community Connections

Trained volunteers provide free information & referral regarding community services for seniors aged 55 and older. Assisting seniors in navigating through government systems and in filling out application forms. Topics include pensions, income tax, citizenship and permanent residency, medical plan, PharmaCare, legal resources, housing, Shelter Aid For Elderly Renters, and more. This service is offered in a variety of languages. Call to make an appointment with a Seniors Community Connections counsellor. Additionally, you can access the Richmond Seniors Directory which is a great resource for community information. Printed copies are available annually throughout the city or directly through RCRG, while a digital version can be read online at rcrg.org/ seniors.

Social Prescribing

604-242-7444

Social Prescribing helps older adults explore community services and activities that can improve their health, well-being, and independence. Our Social Prescribing Community Connector can help seniors find the right supports, which may include: Guidance and encouragement on making positive life changes, Help with housing, benefits, and financial issues, Assistance accessing exercise and nutrition programs, Connections to professional and peer support services, Opportunities for community involvement.

Richmond Multicultural

Community Services

210 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rmcs.bc.ca

604-279-7160

www.rmcs.bc.ca

Provides leadership in helping the community to achieve inter-cultural harmony. Provides services to immigrant and refugee communities in Richmond. Strives to welcome newcomers by assisting with their settlement needs such as language development, job search skills, and networking skills within the community. Hosts a range of programs, training sessions, and community events to facilitate and promote multiculturalism, diversity, and inclusiveness in Richmond.

Richmond Women’s Resource Centre

110 - 7000 Minoru Boulevard, Richmond, BC

Email: office@richmondwomenscentre.org

604-279-7060

www.richmondwomenscentre.org

Provides a supportive environment in which all women are supported and encouraged to achieve their full potential. Offers classes, workshops, one-to-one support, referrals, field trips and more. All activities are offered to build connection, improve skills, and empower women to have their best quality of life. Responsive to the needs of women in the community and in the past year have offered English language classes, a career empowerment series, yoga and walk groups, mindfulness-based stress reduction, a weekly food support program and more.

Service BC

865 Hornby Street, 7th Floor, Vancouver, BC

604-660-2421

TDD: 1-800-661-8773

1-800-663-7867

Email: servicebc@gov.bc.ca | ServiceBC.MVA@gov.bc.ca

www.servicebc.gov.bc.ca

Service BC provides front-line support for many of the hundreds of programs and services that the provincial government offers to residents, businesses and visitors.

Contact Centre

- Open Monday – Friday 7:30am to 5:00pm (Pacific Time), except Statutory Holidays.

Hornby Street office

- Open Monday to Friday 9:00am to 4:30pm, except Statutory Holidays;

- Closed daily from 10:00 to 10:15am, 12:00 to 1:00pm, 3:00 to 3:15pm.

- Appointments not available for this location.

United Way BC Helpline Services 2-1-1

Various Locations

Email: 211-help@uwbc.ca

bc.211.ca

Provides a wide range of information and referral services in BC through 211 British Columbia, as well as the Alcohol and Drug Information and Referral Services, Gambling Support BC, Racist Incident Helpline, Shelter and Street Help Line, VictimLink BC, and Youth Against Violence helplines. Resource navigators provide free, confidential, multilingual live call, text, webchat, and online service from 9 am to 9 pm Monday to Friday (excluding statutory holidays) year-round, strengthening vital connections by referring people in need to resources in their local communities. Free, self-serve, online Resource Directory can be accessed at bc.211.ca. Enables policy development and program planning by analyzing caller and resource data and providing insights to decision-makers about community needs. Accredited by Inform USA.

RECREATION AND LEISURE

City of Richmond Community Centres

www.richmond.ca/parks-recreation/centres.htm

Richmond has eight community centres, some of which have seniors’ coordinators and offer special programs for seniors. A variety of classes and programs are available.

Cambie Community Centre

12800 Cambie Road, Richmond, BC

Email: cambie@richmond.ca

604-238-8399

www.richmond.ca/parks-recreation/centres/cambie

Has access to three gymnasiums, fitness centre, dance/group fitness studio, games room and meeting rooms. Offers a wide variety of recreational and sports programs – program guides are available online. The entrance to the Centre is located on the north side of Cambie Secondary School, adjacent to King George Community Park.

City Centre Community Centre

105 - 5900 Minoru Boulevard, Richmond, BC

Email: citycentre@richmond.ca

604-204-8588

The City Centre Community Centre provides inclusive, social, cultural and recreational events, programs and services to build healthy individuals, families and community. Features a wide variety of registered and dropin programs for Preschool, Children, Youth, Adults, and Older Adults (55+). Our programs are managed and offered out of multiple satellite locations, including Lang Centre, Anderson Elementary, General Currie Elementary, Tomsett Elementary, Cook Elementary, MacNeill Secondary, Richmond Secondary, and Brighouse Park.

Hamilton Community Centre

5140 Smith Drive, Richmond, BC

Email: hamilton@richmond.ca

Thompson Community Centre

5151 Granville Avenue, Richmond, BC

Email: thompson@richmond.ca

604-238-8422

www.richmond.ca/parks-recreation/centres/thompson. htm?PageMode=HTML

The Thompson Community Centre and adjacent park is located where Granville meets Railway. Parking can be accessed off of Lynas Lane. Facilities include a multi-purpose room, activity room, banquet hall, a gymnasium, a fully equipped fitness room, mezzanine, two kitchens, and outside playgrounds. The park has soccer fields, baseball diamonds, basketball courts, tennis courts with lights, a roller hockey/lacrosse box with lights, and walking paths. A variety of programs are offered for people of all ages.

West Richmond Community Centre

9180 No. 1 Road, Richmond, BC

Email: westrich@richmond.ca

604-238-8400

www.richmond.ca/parks-recreation/centres/wrichmond.htm

2025/2026 RICHMOND

604-238-8055

www.richmond.ca/parks-recreation/centres/hamiltoncentre.htm

Attached to the Hamilton Elementary School. Facilities include a kitchen, three multipurpose rooms, one meeting room and a fitness centre. Shares gym use with the Hamilton Elementary School. Offers programs for tots, children, youth, and adults of all ages.

Sea Island Community Centre

7140 Miller Road, Richmond, BC

Email: seaisland@richmond.ca

604-238-8000

www.richmond.ca/parks-recreation/centres/seaisland.htm

Offers a variety of programs for children, youth, and adults of all ages. Facilities include a community hall and playground. Also makes use of nearby tennis courts, the Sea Island School gym, and the facilities of Burkeville Park. A multi-purpose room and community hall are also on site.

South Arm Community Centre

604-238-8060 8880 Williams Road, Richmond, BC

Email: southarm@richmond.ca

www.richmond.ca/parks-recreation/centres/southarm.htm

Located on Williams between Garden City and No. 3 Road. Offers a range of facilities and programs for people of all ages. Facilities include a gymnasium, aerobics room, fitness centre, family games room, multipurpose rooms, and halls for rentals. The South Arm Community Police Station is located on-site.

Steveston Community Centre

4111 Moncton Street, Richmond, BC V7E 3A8

Email: stevestoncc@richmond.ca

604-238-8080

www.richmond.ca/parks-recreation/centres/steveston.htm

Facilities include a gymnasium, three indoor tennis courts, a squash court, a fitness centre, the Japanese Canadian Cultural Centre, a martial arts facility, and a branch of the Richmond Public Library. A wide variety of programs are offered for people of all ages. Also has an active teen group, a seniors group, and a pre-school. The park includes two outdoor tennis courts and a practice wall, a lacrosse box, two softball diamonds, a fitness track, playground, picnic area, an outdoor pool.

Brings together the diverse neighborhood of West Richmond through childcare programs, special events, fitness programs, youth opportunities, and adult and seniors activities. The West Richmond Community Centre is connected to Hugh Boyd Secondary School and is located south of Francis Road on No. 1 Road. A wide variety of programs are offered for people of all ages.

City of Richmond – Aquatic Services

14300 Entertainment Boulevard, Richmond, BC

Email: aquatics@richmond.ca

604-448-5353

www.richmond.ca/aquatics Richmond has two indoor pool facilities operating year round, which offer public swimming, saunas, whirlpools and other services. There are also two outdoor seasonal pools. Call 604-276-4300 for public swim information. Programs and schedules are available on the City of Richmond’s website.

Minoru Centre for Active Living

7191 Granville Avenue, Richmond, BC

604-233-6225

www.richmond.ca/aquatics | www.minorucentre.ca

Located in the centre of Minoru Park. The facility features include two 25-metre pools and one large leisure pool, a 1-metre diving board, rock wall, drop slide and double wide slide, two hot tubs, a cold plunge pool, two saunas, a steam room, large fitness centre with cardio equipment, and free weights with many fitness class options. Subsidies are accepted and can be processed through the registration call centre at 604-2764300.

South Arm Outdoor Pool

10100 South Arm Place, Richmond, BC

604-238-8035

www.richmond.ca/parks-recreation/centres/outdoor.htm

A large heated free-form shaped outdoor family pool with two water slides, a large picnic area, and a wading pool for children. Located just off Garden City Road between No. 3 Road and No. 4 Road. Open only during the summer months (Jul 4-Sep 4). For public swim information, please call 604-276-4300. Subsidies are accepted and can be processed through the registration call centre at 604-276-4300.

Steveston Outdoor Pool

4151 Moncton Street, Richmond, BC

604-238-8030

https://www.richmond.ca/parks-recreation/centres/outdoor.htm

Located in Steveston Park next to the Steveston Community Centre, the 25-metre outdoor pool is heated with a 3-metre slide and offers a shallow tot pool for youngsters. Call 604-238-8030 or see the website for public swim information and schedules. Open from Victoria Day weekend through to September 29th. Subsidies are accepted and can be processed through the registration call centre at 604-276-4300.

Watermania

14300 Entertainment Boulevard, Richmond, BC

604-448-5353

https://www.richmond.ca/parks-recreation/centres/watermania.htm

This facility is part of the Riverport Sports and Entertainment Complex. The facility features include a 25/50 metre competition pool, 1- and 3-metre springboards, a 5-metre tower, a wave pool with interactive play structure and water features, two waterslides, two whirlpools, a steam room, sauna, fitness centre with cardio equipment and free weights, a sports therapy clinic, and birthday party/meeting rooms. Subsidies are accepted and can be processed through the registration call centre at 604-276-4300.

City of Richmond - Accessibility

604-276-4390 and Poverty Reduction

6911 No. 3 Road, Richmond, BC

Email: Melanie.Burner@richmond.ca

www.richmond.ca/culture/social/accessibility.htm

Ensures that everyone who lives, works or visits Richmond is able to participate in all aspects of community life. Works to identify and remove barriers to participation so the City’s built environment, programs, and services are open, accessible and appropriate for everyone; regardless of means or ability.

No or Low Cost Community Meals

and Food Programs

Email: info@richmondfoodbank.org

604-276-4300

No or low cost community meals and food program locations as of May 2024, updated by the City of Richmond in collaboration with the Richmond Food Bank.

Recreation Access Card

Email: AccessCard@richmond.ca

604-247-4909

For Richmond residents living with a permanent disability that seriously impairs their daily living. Card holders receive a 50% discount for drop-in activities at City recreation facilities (some restrictions apply).

Recreation Fee Subsidy Program

604-247-4909 5599 Lynas Lane, Richmond, BC

Email: subsidy@richmond.ca

www.richmond.ca/culture/social/accessibility/subsidies/recreation-fee.htm

The Recreation Fee Subsidy Program (RFSP) supports Richmond residents of all ages who require financial support to be able to participate in the many registered and drop-in parks, recreation and cultural programs offered by the City of Richmond and Community Associations and Societies. Visit the website for information on program eligibility and how to apply.

City of Richmond Program

Registration Line

Email: reghelp@richmond.ca

604-276-4300

www.richmond.ca/register Register online, by phone or in person at any community facility, where debit, cheque and cash are accepted. For a complete listing of courses including dates, times, and prices, visit the website and select the “Browse & Register” button. Also supports Registered Visits, with registration for the following week’s Registered Visits starting online and through the Call Centre at noon on the Tuesday one week prior. Contact the Registration Call Centre at 604-276-4300.

Richmond Public Library

Various Locations

604-231-6413

www.yourlibrary.ca

Borrow books, magazines, movies and audio books or download ebooks, digital magazines, stream movies and music. It’s all free with your library card. Take part in daily family storytimes or explore a wide variety of events and programs for all ages on topics ranging from literacy, health, finance and education to 3D printing and other digital technologies. Most programs are offered in English; some are offered in Mandarin or Cantonese. Enjoy free wireless internet and use of library computers for email, research, job seeking, connecting with others, and more. Printing, photocopying, and scanning services are available at all branches. Visit the library’s website for the most up-to-date information.

Cambie Branch

150 - 11590 Cambie Road, Richmond, BC

Steveston Branch

4111 Moncton Street, Richmond, BC

Ironwood Branch

200 - 11688 Steveston Highway, Richmond, BC

Brighouse Branch

100 - 7700 Minoru Gate, Richmond, BC

Urban Bounty

7611 Ash Street, Richmond, BC

Email: info@urbanbounty.ca

604-231-6462

604-231-6424

604-231-6468

604-231-6413

604-244-7377

www.urbanbounty.ca

Urban Bounty is a local registered charity in Richmond working to engage a resilient local food system through education, advocacy, and communitybuilding initiatives. Keep reading for more information on our programming.

Community Gardens Program

Various Locations

Community gardens are shared green spaces maintained by community members to grow food, flowers, and other plants. In addition, they provide opportunities for people to meet their neighbours, share knowledge, and build social connectedness. In partnership with the City of Richmond, Urban Bounty looks after 17 garden sites across Richmond with nearly 800 members.

Fung Loy Kok Institute of Taoism™

604-681-6609

588 East 15th Avenue, Vancouver, BC 1-888-TAI-CHI-1

Email: vancouver@taoist.org

www.taoist.org

Strength, flexibility, stillness. Develop a mind that is dynamic yet clear and calm and a spirit that is resilient yet light and peaceful. “Taoist Tai Chi®” practice is a moving meditation that reduces stress and helps you find joy. Physically it will make you energetic, balanced, strong and supple. Taoism teaches that health comes when the body, mind and spirit work together in harmony. “Taoist Tai Chi®” arts grew from this tradition and are a powerfully beneficial path of ultimate transformation.

Gateway Theatre

6500 Gilbert Road, Richmond, BC

Email: info@gatewaytheatre.com

604-270-6500

www.gatewaytheatre.com

Gateway Theatre is a charitable, non-profit arts organization with the mission to enrich the quality of life in Richmond and surrounding communities by creating outstanding professional theatre and serving as a dynamic hub for the performing arts. At Gateway Theatre, we provide a platform for the whole community to contribute to and benefit from, the performing arts. A place where you can learn from others, see yourself represented, and take pride in the rich cultural landscape that Richmond has to offer. Come see what’s on at gatewaytheatre.com.

Gateway Theatre Artistic Offerings

Email: boxoffice@gatewaytheatre.com

Richmond Chinese 604-270-7222 Community Society

205 - 8271 Westminster Hwy, Richmond, BC

Email: info@rccs.ca

www.rccs.ca

Promotes the spirit of community service amongst those with a Chinese ethnic background. Provides a variety of services and programs to the community, such as Tai Chi, English Corner Class, Drama Class, Senior Choir Group, Chinese Brush Painting and Calligraphy, and more. Services are available in Cantonese, Mandarin, and English. Also organizes annual special events such as Chinese New Year Celebrations, Community Dinner, Arts & Cultural Festival, Seniors Health Fair, Seniors Lunch Party, MidAutumn Festival, Children Drawing Contest, Annual Fundraising Dinner Gala, and more. Please visit the website for more information.

Richmond Community Concert Band

Email: gosmith@shaw.ca

www.richmondconcertband.ca

2025/2026 RICHMOND

604-270-1812

Our vision is to produce a breadth of stories that tackle the ideas, values, and issues which reflect the diverse people of this city. Our aim is to bring people together through shared artistic experiences that encourage dialogue and an exchange of ideas. Through celebrating our community’s stories we instill a sense of pride and a greater curiosity for the city we live in. See www.gatewaytheatre.com to see what’s on. Pay-What-YouWill Performances. For select performances, you will have the ability to select a price point that works for you. 2 for 1 Performances: For select performances, we offer two tickets for the price of one. Visit our website for more information.

Jewish Family Services

320 - 2285 Clark Drive, Vancouver, BC

604-257-5151

Email: info@jfsvancouver.ca www.jfsvancouver.ca

Guided by Jewish values exemplified by Tikkun Olam (repairing the world) their mission is to provide essential supports fostering the social, physical and emotional wellness of individuals and families most in need.

Richmond Arts (Cultural Centre)

604-247-8300 Centre (Cultural Centre Annex) 604-247-8338

180 - 7700 Minoru Gate, Richmond, BC

Email: artscentre@richmond.ca

www.richmond.ca/artscentre Arts Programs at the Richmond Cultural Centre and Annex include a wide range of visual and performing arts classes. Classes are available for almost every age group and ability, from preschoolers to adults. Visit website for details or to register for programs online.

Richmond Art Gallery Association

180 - 7700 Minoru Gate, Richmond, BC

Email: gallery@richmond.ca

604-247-8363

www.richmondartgallery.org

Features Canadian artworks that explore ideas relevant to the world today. Presents an innovative and diverse program of exhibitions, workshops, and lectures, as well as outreach programs that focus on contemporary art and art issues. Admission, talks and programs are free.

Artist Talks Art Events and Programs

The Gallery hosts various artist talks, workshops, performances and events both online and on-site throughout the year. Topics vary in relation to each exhibition. Visit the Gallery website for dates and details.

Formed in 1973 by Branch 5 of the Royal Canadian Legion, we grew rapidly to the present complement of 35 - 45 musicians, with typical concert band instrumentation (reeds, brass and percussion). The Band plays at civic functions in Richmond, such as the Steveston Salmon Festival, the City of Richmond Remembrance Day Ceremony, various public parks concerts, and entertains at seniors’ facilities throughout the Lower Mainland.

Richmond Cultural Centre

7700 Minoru Gate, Richmond, BC

Emal: culturalcentre@richmond.ca

604-247-8300

www.richmond.ca/culture/howartworks/cultural-centre.htm Houses the City of Richmond Archives, Richmond Arts Centre, Richmond Art Gallery, and Richmond Museum. It is adjacent to the Brighouse branch of the Public Library. Offers free public events, such as concerts and lectures. Rooms are available for rental. Visit the website for a schedule of events.

Richmond Cultural Centre Annex

7660 Minoru Gate, Richmond, BC

604-247-8338

Extension of the Richmond Cultural Centre – houses the Richmond Arts Centre, Richmond Media Lab, program space for Richmond Museum and exhibition wall for the Richmond Art Gallery.

Richmond Golden Rods and Reels

4111 Moncton Street, Richmond, BC

604-279-5531

Email: jdwells@telus.net www.richmondgoldenrodsandreels.com

An active fishing club for seniors who are 40 years of age & older. Primary interest of members is fishing. This includes local day trips and extended trips to fishing destinations. Promotes fishing through formal presentations, hands on demos, sharing expertise and fishing tales. Developing friendships and fishing buddies is important to members

Richmond Museum

7700 Minoru Gate, Richmond, BC

604-247-8300

Email: museum@richmond.ca www.richmondmuseum.ca

The Richmond Museum is a place to explore, reflect and discover the many stories of Richmond. The museum features school and public programs and regularly changing exhibits that highlight diverse themes which reveal Richmond’s past and look to the future.

Richmond Nature Park Society

11851 Westminster Highway, Richmond, BC

604-238-6188

Email: nature@richmond.ca www.richmond.ca/naturepark

The Richmond Nature Park Society is a non-profit charitable organization dedicated to conservation and environmental education at the Richmond Nature Park. Offers programs and events for all ages throughout the year as well as curriculum-related programs for visiting school groups. Volunteer opportunities include conservation projects and involvement with programs and events. Over 86 hectares of park land provide an opportunity for a quiet stroll, exploration of the bog, a look at wildlife, or a visit to the Nature House. Admission to the Nature House and Nature Park is free. Programs change seasonally.

Royal Canadian Legion

- Richmond Branch #291

2353 - 13353 Commerce Parkway, Richmond, BC

Email: legion291@shaw.ca

604-278-6423

Steveston Japanese Canadian

604-238-8084 Cultural Centre

4111 Moncton Street, Richmond, BC

www.rcl291.ca

Raises funds for charities in Richmond. Acts as the host branch for the Richmond Poppy Fund, assisting Canadian and Commonwealth veterans and their families in times of need.

Senior Link Society

4060 Williams Road, Richmond, BC

Email: info@seniorlink.ca

604-362-6664

www.seniorlink.ca

The Mission of Senior Link Society is to provide networking for senior citizens combining resources, continuing education, publications and events, with focus placed on empowering seniors to remain independent physically and mentally and embraces diversity within the community.

Steveston Tram

4011 Moncton Street, Richmond, BC

Email: stevestontram@richmond.ca

604-238-8081

www.stevestontram.ca

The Steveston Tram museum features the beautifully restored Tram Car 1220 as its centerpiece. Visitors can climb about and imagine what it was like to travel on Richmond’s Interurban rail system. Enjoy interactive exhibits about early 20th century transportation, and the life of commuting workers and residents of Steveston in the early 1900s. Admission is free.

Since 1992, the Steveston Japanese Canadian Cultural Centre has been dedicated to the Japanese Canadian community who endured injustices during and after World War II. Activities: Displays, demonstrations, presentations and interactive activities on the culture and history of Steveston’s Japanese Canadian community.

Steveston Museum and Post Office

3811 Moncton Street, Richmond, BC

Email: stevestonmuseum@richmond.ca

604-238-8026

www.stevestonmuseum.ca

Located in the heart of Steveston Village, the Steveston Museum building housed the area’s first bank, built in 1905. In 1979 it re-opened as the Steveston Museum and Post Office and continues offering exceptional postal services to locals and visitors. In 2010, the Japanese Fishermen’s Benevolent Society building was moved behind the Steveston Museum from its original location on No. 1 Road and Chatham Street. Today, visitors can discover the contributions made by the Japanese Canadian community to Steveston, through its exhibits. Enjoy Town Square Park next to the museum, a tranquil place landscaped with British and Japanese garden elements.

COME FOR THE LIFESTYLE STAY FOR THE FRIENDS

The Seniors Centre at Minoru 604-238-8450 Centre for Active Living

7191 Granville Avenue, Richmond, BC

Email: seniors@richmond.ca

www.minorucentre.ca

The Seniors Centre located in Minoru Centre for Active Living is a fully accessible facility for seniors 55 years and older that offers active, healthy and social lifestyle opportunities. Users of all abilities can participate in a wide range of activities and programs including seasonal registered programs, out trips, special events, wellness clinics and support groups. The Seniors Centre is two floors complete with a full service cafeteria, complimentary Wi-Fi, an arts studio, wood shop, billiards room, multipurpose rooms, and a fireside lounge. With an annual Facility Pass, participants can choose to join over 25 different weekly activity groups! The Facility Pass is available for individuals 55 years and older and to spouses under the age of 55 years. Complimentary Facility Passes are available to honour those 90 years and older.

Third Age Learning at 604-599-3077 Kwantlen (TALK)

8771 Lansdowne Road, Richmond, BC

Email: TALK@kpu.ca

www.kpu.ca/talk

SERVICES FOR NEW CANADIANS

Community Mental Wellness

604-273-1791

Association of Canada 604-721-3022

102 - 7831 Steveston Highway, Richmond, BC

Email: info@cmwac.ca

www.cmwac.ca

Supports the recovery and self-reliance of those with mental challenges and aims to reduce the social stigma against mental illness. Provides mental health support services (in Mandarin, Cantonese and English) to people and their families in need. Promotes mental wellness through mental health education workshops, seminars, ongoing group activities. Outreach visits, Counselling, Training for volunteers, Youth Ambassador Group, advocacy, Family support groups, Festival gatherings, and Virtual mental support. Offers referral services and networks with communities closely to raise public awareness of mental illness. Provides free (or by donation) counselling support in English and Mandarin/Cantonese by appointment only for resources for low-income residents. Holds monthly Bilingual Psychology First Aid Station “Heart to Heart” which is to listen, help, and support the community.

2025/2026 RICHMOND

TALK provides people over 50 with inexpensive, creative and stimulating learning activities, including non-credit courses, field trips, special events, and Philosophers’ Corners, all planned and run by volunteers. Events are held at Richmond, Surrey, Cloverdale and Langley KPU campuses, elsewhere in the community and also online. Course presenters are drawn from current or retired KPU instructors, other post-secondary institutions, and community members with special expertise. TALK is a great way to keep your mind and social connections active.

West Richmond Pitch and 604-204-7888

Putt Golf Course

9751 Pendleton Road, Richmond, BC

www.richmond.ca/parks-recreation/parks/golf.htm

A nine-hole course located in Hugh Boyd Community Park and operated by the City of Richmond.. Course hours are subject to change depending on weather and course conditions. Children under 12 years old must be accompanied by an adult. Club rentals are available. For more information, including course fees, please visit our webpage.

Richmond 55+sers Wellness and 604-828-9856

Fitness Society

Email: marilou.rwfs@gmail.com

Immigration, Refugees and 1-888-242-2100 Citizenship

Canada

www.canada.ca/en/immigration-refugees-citizenship.html Responsible for immigration programs, citizenship services, refugee protection, and issuing Canadian travel documents. Screens and approves for admission immigrants, foreign students, visitors and temporary workers who help Canada’s social and economic growth, as well as resettles, protects, and provides a safe haven for refugees. Manages applications for study permit, work permit, citizenship, and permanent resident card. Helps newcomers adapt to Canadian society and become Canadian citizens, manages access to Canada to protect the security and health of Canadians and the integrity of Canadian laws, and helps Canadians and newcomers to participate fully in the economic, political, social and cultural life of the country. Services available in both French and English.

Richmond Multicultural

Community Services

210 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rmcs.bc.ca

www.rwfsbc.org

Richmond 55+sers Wellness and Fitness Society is a registered non-profit organization. Our mission is to Support Educate Empower seniors to an overall health and well-being for a better everyday life in the prevention of disease or disability. Certified instructors facilitate our weekly Saturday Fit Plus and Meditation workshops at the gym or park. We hold periodic educational workshops, conversation circles and participate in community events. We host an annual cultural and traditional community event to bring people together. For more information call, text or email. details and the specific location of the weekly

604-279-7160

www.rmcs.bc.ca Richmond Multicultural Community Services provides leadership in helping the community to achieve inter-cultural harmony. Provides services to immigrant and refugee communities in Richmond. Plays an important role in the settlement, education, and integration of immigrants. Strives to welcome newcomers by assisting with their settlement needs such as language development, job search skills, and networking skills within the community. Hosts a range of programs, training sessions, and community events to facilitate and promote multiculturalism, diversity, and inclusiveness in Richmond.

Chai At Chaupal

Email: ashok@rmcs.bc.ca

Free program for South Asian seniors to relax, have tea, share ideas and opinions, discuss general topics, and volunteer. Meetings are Mondays from 10:30am to 12:30pm at the India Cultural Centre (8600 No. 5 Road) and Wednesdays from 12:00pm to 2:00pm at the Cambie Community Centre Boardroom (12800 Cambie Road).

English Conversation Classes

Email: yoshimi@rmcs.bc.ca

English conversation classes for immigrant men and women led by qualified teachers. Classes are offered weekly on Monday mornings (Intermediate), Tuesday mornings (Beginner), Thursday mornings (Advanced) and Thursday evenings (Intermediate).

Immigration Services

Email: info@rmcs.bc.ca

604-279-7160

RMCS offers affordable, personalized support for; Sponsorships & Visas, Permanent Residency & Citizenship and Renewals & Form Assistance. Our multilingual team speaks English, Korean, Japanese, Mandarin, Cantonese, Arabic, Hindi, Punjabi, Spanish, Vietnamese & Urdu.

Inclusive Community Programs

Email: az.sidhu@rmcs.bc.ca

Community Collaboration Table (CIC Local Immigration Partnership Table), Community Engagement Activities, Annual Diversity Dialogue Conference, Diversity Education Series, iamrichmond.ca, Community blog, Diversity Assessment Services. Programs are designed to assist newcomers, employers, youth, and residents to incorporate diversity and inclusion into their workplace or neighbourhood.

Multicultural Seniors Group

Email: ashok@rmcs.bc.ca

Provides an opportunity for seniors to socialize and interact with each other and to receive information in an informal, relaxed, and friendly environment. Meetings are held Wednesday afternoons (South Asian) and Tuesday afternoons (Mandarin).

Richmond Women’s Resource Centre

110 - 7000 Minoru Boulevard, Richmond, BC

604-279-7060

Email: office@richmondwomenscentre.org www.richmondwomenscentre.org

Provides a supportive environment in which all women are supported and encouraged to achieve their full potential. Offers classes, workshops, oneto-one support, referrals, field trips and more. All activities are offered to build connection, improve skills, and empower women to have their best quality of life. Responsive to the needs of women in the community and in the past year have offered English language classes, a career empowerment series, yoga and walk groups, mindfulness-based stress reduction, a weekly food support program and more. For more information, contact RWRC

S.U.C.C.E.S.S. Richmond

Service Centre

220 - 7000 Minoru Boulevard, Richmond, BC

Email: info@success.bc.ca

604-279-7180

www.successbc.ca

S.U.C.C.E.S.S. envisions a vibrant Canadian society where people thrive and contribute to inclusive communities. Provides assistance at all stages of the Canadian experience. Delivers a multitude of services in the areas of settlement, employment, health, and housing as well as business, economic, community and social development.

BCNewcomer Services Program

236-333-8101 (BCNSP)

Email: bcnsp@success.bc.ca

236-880-7078

The BC Newcomer Services Program (BCNSP, formerly BCSIS) provides settlement, immigration and employment information and support for post-secondary international students, work permit holders, refugee claimants, PNP nominees waiting for PR and naturalized citizens. Services are by appointment and located in 230-8291 Alexandra Road, Richmond. Contact us for more information.

Career Mentoring for SUCCESS

604-279-7180

The Career Mentoring for SUCCESS program bridges newcomers to career success by providing information newcomers need in their field of expertise. The program matches participants with local professionals who will provide information, support and guidance to jumpstart newcomers’ professional career in Canada. Participants expand their Canadian knowledge and resources related to their field of expertise, set a pathway to credential assessment, determine if upgrade of education is needed and learn how to access the hidden job market.

Community Airport Newcomers

Network (CANN)

Email: info@cannyvr.ca

604-270-0077

www.cannyvr.ca

Welcomes newcomers, convention refugees, refugee claimants and migrant workers at the Vancouver International Airport and provides resources, information and orientation services as well as referrals to settlement and government organizations.

Community Connections

604-279-7180

The We Live Here program introduces newcomers to the community. ISIP Settlement Practitioners help participants choose community and social activities that best suit the participants’ interests and settlement needs.

Help Lines – Mandarin, Cantonese, Korean, Farsi & Ukrainian

Volunteers provide free and confidential emotional support and referral information to those who feel lonely or in despair because of unemployment, family conflict, problems with adapting to local culture, or other problems. Chinese helplines operate seven days a week, from 10:00am to 10:00pm. Please call 1-888-721-0596

Richmond Clinical Trials

Richmond Clinical Trials (RCT) is an innovative clinic offering research opportunities for individuals with memory loss, Alzheimer ’s disease, heart failure, asthma, depression and more.

Immigrant Settlement &

604-279-7180 Integration Program (ISIP)

The Immigrant Settlement & Integration Program (ISIP) assists new immigrants and their families to learn about Canada’s systems and services. ISIP Richmond assists newcomers with settling into their local B.C. communities by offering opportunities to develop English language skills, learn about Canada’s labour market, and develop professional and social networks. Permanent residents, convention refugees, protected persons, live-in caregivers, and persons with a letter of confirmation to become a permanent resident from IRCC are eligible for ISIP’s free services. Services are offered in English, Mandarin, Cantonese, Arabic, Korean, Japanese, Dari/Farsi, Pashto and Ukrainian.

ISIPOnline.ca

ISIP Online offers free online settlement services on your computer or mobile device. Eligible new immigrant can also access one-to-one information session, webinars, language training and employment courses. Service is ideal for busy job seekers, people with family responsibilities or those living in remote areas of BC. In order to qualify for services, you must be a permanent resident, a convention refugee, a protected person, a live-in caregiver, or you must have received a letter of confirmation to become a PR from IRCC.

LINC – Language Instruction for

LOW COST GOODS AND SERVICES

Blanket BC

Email: gregory.ould@blanketbc.org

778-242-9940

www.blanketbc.org

Blanket BC collects blankets, socks, pillowcases, scarves, toques, mitts and gloves for shelter programs and families in need all across the Lower Mainland of British Columbia.

The Freecycle Network – Richmond

www.freecycle.org

A grassroots & nonprofit movement of people who are giving and getting stuff for free in their own Towns. It’s all about reuse and keeping good stuff out of landfills. Membership is free. Individuals can also set up their own, smaller personal Friends Circle for gifting and lending items with just their friends!

Recycling Council of British Columbia

604-732-9253

10 - 119 West Pender Street, Vancouver, BC 1-800-667-4321

Email: info@rcbc.ca

2025/2026 RICHMOND

604-638-9881 Newcomers to Canada

The LINC program facilitates the integration of newcomers into Canadian culture and society by providing basic and intermediate level English training for eligible adult newcomers to Canada. LINC is government funded and free for learners. Permanent residents, convention refugees, protected persons, live-in caregivers, and persons with a letter of confirmation to become a permanent resident from IRCC are eligible for the LINC program.

Support Groups for Seniors, 236-838-6028

Women & Mandarin Speakers

Helps immigrants overcome cultural and language barriers and to develop a spirit of mutual help through regular educational workshops, social activities, field trips and community visits.

VOLUNTEERING

Govolunteer.ca

1183 Melville Street, Vancouver, BC

Email: info@govolunteer.ca

604-875-9144

www.govolunteer.ca

GoVolunteer, powered by Vantage Point and partnered with Volunteer Connector, is an online platform connecting not-for-profit organizations and engaging volunteers across Richmond, the Lower Mainland, and Sunshine Coast.

Richmond Cares, Richmond Gives

604-279-7020 (RCRG) – Volunteer Centre

190 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rcrg.org

www.rcrg.org

Helps individuals find suitable and rewarding volunteer opportunities as well as offering volunteer management training, and consultation services for local non-profit organizations. With the goal of promoting volunteerism in the community, the Volunteer Match program provides one-on-one assistance to individuals, to help them find volunteer opportunities that fit with their skills, interests, and schedule. Visit rcrg.org and click “Volunteer Now” to view current opportunities.

www.rcbc.ca

RCBC is committed to working towards a circular economy in BC. RCBC’s Contact Centre is an information resource for waste reduction across the province. Call, chat, or email with your questions on responsible disposal, recycling options, repair events, green bin queries and more!

RCBC Recycling Information

Services

604-732-9253

A toll-free service providing information on waste reduction, recycling, disposal, and pollution prevention throughout the province.

Regional Animal Protection Society

201 - 13340 Smallwood Place, Richmond, BC

Email: admin@rapsbc.com

604-242-1661

www.rapsbc.com

The Regional Animal Protection Society is a registered charity and a beloved community asset that has been saving and improving the lives of animals in Richmond (and region) for over 25 years. RAPS operates the RAPS Cat Sanctuary, home to hundreds of mostly unadoptable cats who would have been euthanized in other jurisdictions. We also operate the RAPS Adoption Centre, three social enterprise RAPS Thrift Stores, and the community-owned, not-for-profit RAPS Animal Hospital. We are also an animal advocacy and education agency, building knowledge and affinity in British Columbia for the humane treatment of animals. RAPS is proud to be a no-kill organization. Under our care, no animal is ever euthanized due to lack of space, treatable illness, physical defect, age, behavioural or socialization issues.

RAPS Thrift Store

8260 Granville Avenue, Richmond, BC V6Y 1P3

604-244-7529

www.rapsbc.com/raps-thrift-store

The RAPS Thrift Stores raise significant funds for our lifesaving programs as 100% of our revenues go directly into programs that save and improve the lives of animals. In addition to helping animals, the stores are a source for people of all income levels to find quality goods at extraordinarily low prices – while helping the environment by recycling and upcycling tons of materials every year. Whether you are shopping or looking for a worthy organization to donate quality preowned housewares, clothing, furniture, small appliances, home décor or other items, think of the RAPS Thrift Stores first!

RAPS Animal Hospital Thrift Store

604-242-1825

9040 Francis Road, Richmond, BC rapsbc.com/raps-thrift-store

The RAPS Thrift Stores raise significant funds for our lifesaving programs as 100% of our revenues go directly into programs that save and improve the lives of animals. In addition to helping animals, the stores are a source for people of all income levels to find quality goods at extraordinarily low prices – while helping the environment by recycling and upcycling tons of materials every year. Whether you are shopping or looking for a worthy organization to donate quality preowned housewares, clothing, furniture, small appliances, home décor or other items, think of the RAPS Thrift Stores first!

Richmond Cares, Richmond Gives

604-279-7020 (RCRG)

190 - 7000 Minoru Boulevard, Richmond, BC

Email: info@rcrg.org www.rcrg.org

Richmond Christmas Fund

Email: christmasfund@rcrg.org

604-279-7035

The Richmond Christmas Fund distributes grocery vouchers to residents in need. Children 11 and under also receive toys, books, crafts, and sports equipment, while youth aged 12 to 17 are given gift cards. The program relies almost entirely on community donations. We gratefully accept both monetary donations and gifts of new, unwrapped toys. Due to health reasons, we cannot accept donations of stuffed animals.

Richmond Family Place Thrift Store

8660 Ash Street, Richmond, BC

604-278-4336

Email: info@richmondfamilyplace.ca www.richmondfamilyplace.ca

Sells second-hand clothing, footwear, toys, books, and small household items. Provides vouchers to Richmond residents in need through our partner agency program. The rest of the community can purchase items at very low prices. Please Note: As the store is run by volunteers, closures may happen unexpectedly due to volunteer shortages. Please call ahead to confirm.

Richmond Poverty Reduction Coalition

Various Locations

Email: info@richmondprc.org

www.richmondprc.org

A coalition of Richmond residents and agencies working together to reduce poverty and the impacts of poverty with research, projects, and public education. The Coalition meets on the first Thursday of the month September to June from 4:30pm to 6:00pm by Zoom or at Richmond Caring Place (7000 Minoru Boulevard, Richmond).

Richmond Shares

Email: richmondshares@shawcable.com

604-279-7061

www.richmondshares.bc.ca

Share items that are no longer needed with low-income Richmond residents and find free furniture, clothing, sporting goods, and more. Donors can post descriptions of items they would like to donate while maintaining their privacy; their contact information is seen only by volunteers at Richmond Shares. Pick-up is then arranged between donor and recipient.

Salvation Army - Richmond Corps

8280 Gilbert Road, Richmond, BC

Email: steve.yau@salvationarmy.ca

604-277-2424

www.salvationarmyrichmond.ca

An international Christian charitable organization devoted to helping people in need, including families in crisis, single parents, children, seniors, and those experiencing hunger, homelessness, addiction, and abuse.

Community Christmas Dinner

Volunteers and local businesses host a community dinner for the less fortunate in December.

Emergency Food Hampers

Offers food hampers to individuals and families who are in an emergency, homeless, refugees, and low-income circumstances. Open Wednesdays from 10:00am to noon.

Emergency Social Services

Helps individuals and families in need with the basics of food and clothing.

Richmond House Emergency Shelter

604-276-2490

12040 Horseshoe Way, Richmond, BC

Email: rhshelter@shaw.ca

Short-term, emergency shelter for up to 45 individuals. Bed and three daily meals are provided. Maximum stay is 30 days. Open 24 hours, 7 days a week throughout the year.

Richmond Hospital / Healthcare 604-271-1551

Auxiliary Thrift Shop

3731 Chatham Street, Richmond, BC

Email: auxthriftstore@gmail.com

The Thrift Shop sells donated adult and children’s clothing, household items, toys, books, vintage curio items and much more, at low affordable prices. It is possible to outfit a family for very little money. There are frequent sales in the shop which are advertised instore and on Facebook @ RichmondHospitalThriftshop.

St. Albans Outreach Ministries 604-278-2770

7260 St. Albans Road, Richmond, BC

Email: office@stalbansrichmond.org www.stalbansrichmond.org

Friday Free Lunch

Every Friday @ 11:30am in the hall.

Weekly Free Community Meal

A safe, friendly, and welcoming place to share a meal with children, youth, and adults on Tuesdays at 5:30pm. Everyone is welcome. Runs mid- September through mid-June. [Note: Take-out only at this time]

A

Abuse 5, 42, 48

Access Card, Recreation (City of Richmond) 55

Access Pro Bono 48

Accessibility and Poverty Reduction (City of Richmond) 55

Accommodation and housing 40

Acute Home-Based Treatment Program (Vancouver Coastal Health) .................................... 8

Addiction 10, 28, 30, 44

Adult day centres ................................................. 30

AIDS 11, 28

Al-Anon Alateen Family Group 44

Alcohol and Drug Information & Referral (United Way BC Helplines) 53

Alcohol and drugs 44, 53

Alcoholics Anonymous 44

Allowance for the Survivor 33, 34, 38

Allowance Program .............................................. 33

ALS Society of BC 12

Alzheimer Society of BC....................................... 13

Ambulance Service, BC (Ministry of Health) 12

Ambulatory Care Services (Vancouver Coastal Health) 10

Animals 6, 60

Anne Vogel Opiate Use Treatment Clinic 8

Anxiety ............................................................ 10, 25

Aquatic Services (City of Richmond) 54

Art Gallery, Richmond........................................... 56

Arthritis Society Canada 14

Arts Centre, Richmond 56

Aspire Richmond .................................................. 32

Assisted Living 8, 33, 34, 42

Assisted Living Registry ....................................... 40

Asthma 15

Austin Harris Residence 8, 42

B

Bains, Parm (MP) .................................................. 38

BC Ambulance Service (Ministry of Health) 12

BC Association of Clinical Counsellors ................ 14

BC Bereavement Helpline 44

BC Cancer - Vancouver 14

BC College of Oral Health Professionals.............. 16

BC Dental Association 14

BC Doctors of Optometry ................................... 14

BC Epilepsy Society 14, 15

BC Housing 41

BC Lung Foundation ............................................ 15

BC Lupus Society 15

BC Medical Services Plan (MSP) (Ministry of Health).................................... 12, 22, 35

BC Mental Health and Substance Use Services 10, 15

BC Pets and Friends 15

BC Podiatric Medical Association 16

BC Psychological Association 16

BC Schizophrenia Society .................................... 16

BC Vital Statistics Agency 37

BCNewcomer Services Program (BCNSP) 59 Bereavement 44

Better at Home (Richmond Cares, Richmond Gives) 32, 39, 47

Chronic fatigue syndrome ................................... 22

City Centre Community Centre – Lang Centre 54

City of Richmond.................................................. 37 CNIB (Canadian National Institute for the Blind) 18 Cocaine Anonymous 44

Co-dependents Anonymous (CoDA) 46

College of Complementary Health Professionals of BC 18

College of Health and Care Professionals of BC .............................................. 18

2025/2026 RICHMOND

Better At Home, Richmond ............................ 28, 47

Better Business Bureau of Mainland BC 51

Better Choice, Better Health ................................ 27

Blanket BC 60

Block Watch (RCMP) 51

Breast cancer, see Cancer 11, 27

Breast examination (screening mammography) 11, 27

Bus Pass Program.......................................... 33, 38

C

Cambie Community Centre 54

Canada Pension Plan (CPP) 33, 36

Canada Revenue Agency 32

Canadian Cancer Society 16

Canadian Celiac Association British Columbia .... 16

Canadian Guide Dogs for the Blind (CGDB) 16

Canadian Hemochromatosis Society 16

Canadian Mental Health Association 16

Canadian Red Cross 18, 29

Cancer .......................................... 14, 16, 26, 40, 47

Care facilities and homes 7, 10, 26, 40, 44

Career Mentoring for SUCCESS .......................... 59

Caregivers 12, 13, 29, 44, 60

Case management 7, 8

Cerebral Palsy Association of BC ........................ 18

Chai at Chaupal 59

Chan, Hon (MLA) .................................................. 38

Chimo Community Services 42, 48

Chinese Help Lines (S.U.C.C.E.S.S.) 43

Christmas Fund, Richmond 61

Chronic Disease Self-Management Program 27, 28

Community Leisure Transportation (The Seniors Centre at Minoru Centre for Active Living) ............................................................ 25, 40

8, 10, 15, 42, 43

10, 13, 29

Helpline (Alzheimer Society of BC) ...... 13

Disability Alliance BC ..................................... 32, 46

Disability Assistance

(Ministry of Social Development) 34, 36, 38

Disability, Richmond Centre for 39

Disabled persons 7, 40

Doctors 8, 11, 14

Doctors (Vancouver Coastal Health) ...................... 8

Drugs and alcohol 20

E

Emergency Food Hampers................................... 61

Emergency Social Services 61

Employment and Income Assistance Centre, Richmond 36

Employment Insurance (EI) (Service Canada) 35, 36

English Conversation Classes 59

English language learning 48, 60

Epilepsy .......................................................... 14, 15

Equipment, medical 12, 28

Estate and Personal Trust Services ...................... 51

F

Family Caregivers British Columbia 44

Family Information Line

(Military Family Services Program) 47

Federal government ............................................. 38

Fee Subsidy, Recreation (City of Richmond) 55

Fibromyalgia ....................................................... 22

Financial and tax services 32

Financial Assistance for Seniors, Government Programs 18, 26, 33, 35

Fire - Rescue, Richmond ...................................... 37

Fitness Centre, Minoru 54

Food ................................................... 30, 48, 55, 61

Food Bank, Richmond 30

For health ............................................................. 36

For immigrants 43, 58

Fraserview Retirement Community Ltd. 40

Friendly Visiting 47

Fuel Tax Refund Program for Persons with Disabilities (Ministry of Finance) 36

Fung Loy Kok Institute of

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