WHY YOU SHOULD TRUST YOUR MECHANIC (REALLY!) THEY’RE NOT ALWAYS SEEN AS TRUTHFUL, BUT
MAZVO AUTO CAR CARE CENTER IS WORKING TO PUT TRUST BACK IN AUTO REPAIR.
For a long time, auto mechanics have gotten a bad rap. They’re often perceived as dishonest, swindling crooks, their business practices as greasy as the floors of their shops. But just as a few bad apples shouldn’t spoil the bunch, auto repair shops in general shouldn’t be mistrusted. In fact, says Shahe Koulloukian, owner of Mazvo Auto Car Care Center, the myth of the untrustworthy mechanic should be put to rest once and for all – and he’s helping us debunk it with some straight talk. Myth: Recommended maintenance schedules are actually about getting you to spend more money. Reality: Many believe that auto repair shops only suggest a specific car maintenance schedule just to get you to spend more. Sure, modern vehicles last longer with less maintenance, but preventative maintenance is still crucial in order to avoid costly future repairs. “If you
do correctly maintain your automobile, you could go over 100,000 miles without needing major auto repair,” says Shahe. “The Mazvo Auto Car Care Center team is happy to sit down with you and put together a suggested maintenance schedule to keep your car safe and worry-free!” Myth: Auto repair shops will often suggest extra work on your vehicle so you’ll spend more money. Reality: If an auto repair shop isn’t looking for potential problems, they’re actually doing you a great disservice. Professional auto repair shops will examine your vehicle in great detail in order to find any indications of wear and tear before they lead to pricey repairs – or worse, replacements. “You’d hate to have your car break down on the roadside and have to pay an expensive towing bill, as well as a repair bill, because your mechanic didn’t investigate your car thoroughly enough,”
Shahe points out. That’s why at Mazvo Auto Care Center, ASE-certified technicians always take the time to do a courtesy inspection before every repair, giving each vehicle a thorough checkup. Myth: A shop can give you an accurate auto repair estimate over the phone without seeing your vehicle. Reality: There’s no way that an auto repair shop can give you an exact price quote over the phone. Unless they have an opportunity to personally inspect and test-drive the vehicle, they cannot properly diagnose the problem; chances are they’ll give you a low initial quote, and charge you a higher price later. To ensure accuracy, Shahe doesn’t offer quotes until his shop has examined the vehicle. “If you bring your automobile in to Mazvo, we can provide you with an auto repair estimate that you can trust,” he advises. Myth: All auto repair shops are the same. Reality: “So false!” says Shahe. “There are big differences between auto repair shops and even the technicians that work there.” Car manufacturers are constantly incorporating new technology into vehicles, he explains, so it’s important to have a repair shop that is up-to-date with all those changes. Technicians should obtain constant training to keep up with certifications, and the shop should have the latest diagnostic equipment available. Not all auto repair shops have the skill, expertise, and equipment to work on foreign and domestic cars, which is why it’s important to find one that fits your specific needs. Mazvo has the latest diagnostic equipment, enabling them to work on any type of vehicle – car or truck, gas or diesel, foreign or domestic. All technicians are up-to-date with their ASE-certifications, and are consistently incorporating new, innovative technologies into their repairs and services. It’s important to develop a relationship with your auto repair facility: an open, effective communication that allows you to discuss your car’s needs and question repair options. And like any relationship, it should be based on trust. “When consumers develop this trust, they’re more likely to comply with their mechanic’s recommendations, having the needed repairs taken care of,” Shahe states. “If you passively take in what your mechanic tells you, you’re not involved – and less likely to be on-board to getting your vehicle back to normal to keep you safe on the road.”
Mazvo Auto Care Center | 4610 North 7th Street, Phoenix | 602-248-8711 or www.mazvo.com