Air Astana Name Correction Flight & Date Change Policy
If you have made a mistake in your booking or need to make a change, here's everything you need to know about Air Astana's policies and fees.
by Richa Tripathy
Name Correction Policy
1 When is itfree?
2 When is there a fee?
You can change misspelled or incorrect names free of charge within 24 hours of booking.
3 How to make changes?
After the first 24 hours, changes will incur a fee based on the fare type and destination.
You can make changes online, over the phone, or by visiting an Air Astana ticketing office.
Flight Change Policy
Flexible
You can change your flight up to 24 hours before departure without incurring a fee.
Same-Day Flight Change
You can change to an earlier or later flight on the same day for an administrative fee.
Fee-Based Changes
Changes made outside of the flexible policy window will incur a fee based on the fare type and destination.
Date Change Policy
1 Flexible Option
If you've chosen a flexible fare, you can change your travel dates for free once.
2 Standard Option
If you've chosen a standard fare, you can change your travel dates for a fee based on the fare type and destination.
3
How to Make Changes?
You can make changes online, over the phone, or by visiting an Air Astana ticketing office.
Fees and Charges
1
Booking Fee When booking online, you'll pay a booking fee.
2 Cancellation Fee If you cancel your flight, you'll pay a cancellation fee based on the fare type.
3 Processing Fee An administrative fee applies each time you modify your reservation, such as changing your flight or date.
4 Refund Fee
If you request a refund, a fee based on the fare type will apply.
Process of Making Changes
Online Login and modify your booking through the "manage your booking" section on the Air Astana website. Over the phone Call the Air Astana contact center and provide your booking reference number to make changes. In-person Visit an Air Astana ticketing office and provide your booking reference number to make changes.
Restrictions and Limitations
Changes subject to availability
Restricted on certain fare classes
Not all fares are refundable or changeable
Fees and charges may vary by country
Tips and Recommendations
Plan ahead
Make sure to book the right dates and check your ticket for accuracy.
Check-in Early
Check-in online or at the airport early to avoid stress.
Pack Light
Avoid extra charges by packing only what you need.
