Prices and VAT Prices and VAT are correct at the time of printing. If circumstances mean that you are VAT exempt or a registered charity you will need to complete a VAT exemption form prior to purchasing. To request a form please contact the Impey Showers head office.
Watertight
Placing an order
Impey Showers Limited guarantees its range of branded showering products against faulty materials or manufacture for a Lifetime, provided that they have been installed and maintained in accordance with the manufacturer’s instructions.
All orders must be confirmed by fax, post or email. If the order is received before 2:30pm Impey endeavour to deliver stock orders the next working day. A Saturday morning delivery is possible, but at an additional charge. Contact Customer Services for further details. Non stock / special orders For non stock and special order items delivery time scales may be extended. Our sales team can confirm a delivery time when you place your order. Supply of special option doors is typically 3-5 working days. Please note that special order items are non-returnable. Payment Accounts payable 30 days from date of invoice to approved customers. Cheques are to be made payable to Impey Showers Limited. Most credit and debit cards accepted. Carriage charges Carriage is included on all orders over £150.00 excluding VAT. (UK mainland only). Deliveries All orders are despatched using a fully insured carrier service. We can arrange delivery anywhere within the UK provided we are supplied with a full postal address and contact telephone number. Return policy Every care should be taken when placing your order, but should your goods be deemed unsuitable, we will happily arrange a collection within 30 days of date of invoice, providing your goods are still packaged as new. A small fee may apply for this service and special order items are exempt from this policy.
Lifetime GUARANTEE
The guarantee extends to non-electrical products in general use and excludes normal wear and tear. For products such as taps, shower valves, bathroom accessories, waterproofing and electrical products, the standard manufacturer’s guarantee will apply. Where products included in the Lifetime guarantee are used for commercial use, such as hospitals, nursing homes or hotels, a 5 year guarantee will be applicable.
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Lifetime if i GUARANTEE ANTEE
Parts that are defined as wearing parts, such as seals, seat pads etc, are subject to a 5 year guarantee. If in our opinion the product has been modified, neglected, misused or is the subject of accidental damage the guarantee will not be applicable. Impey Showers Limited has a policy of continuous improvement and therefore reserves the right to revise or amend the specification of any product without notice. In situations where a product has failed, subject to the terms of the guarantee, and a direct replacement is no longer available, Impey Showers Ltd will replace it with the nearest equivalent product.
NEW LEVEL-DEC EASYFIT
The liability of Impey Showers Limited does not extend to consequential loss or damage arising from the defective product and is limited to the price of the original goods supplied by Impey Showers Limited. The guarantee is in addition to your statutory rights.
Product specification Due to our policy of continual improvement we reserve the right to change product specification without notification. Terms and conditions Please refer to our website for details of our full terms and conditions.
Impey Showers Limited, Conquest Business Park, Ilton, Somerset, TA19 9EA Switchboard: 01460 256 080 Sales: 01460 256 090 Technical Helpline: 01460 258 682 Fax: 01460 259 800 www.impeyshowers.com Email: orders@impeyshowers.com facebook.com/impeyshowers twitter.com/impeyshowers A Coram Group Company
ISO9001:2008
ISO14001:2004
SHOWERING FOR THE CARE MARKET September 2012