❖ Community loyalty programs is an add-on program that helps to reward customer communities that evolved in the existing loyalty programs.
❖ Every customer in these loyalty communities has shared similar lifestyle and interests.
❖ A community loyalty program helps deliver personalized experience to customer by connecting with their interest.
1. Upgrade The Existing Program
2. Customer Engagement
3. Personalized Experience
4. Brand Building
5. Brand Advocacy
Add community loyalty programs to other loyalty programs such as earn and burn, tiered, perks programs, etc.
It will help improve the performance and add new touchpoints for the existing loyalty program framework.
Brings together like-minded customers of the business by forming a loyalty community for them.
Which lets businesses improve customer engagement by connecting with their interests and preferences.
As the number of members in the loyalty community is smaller, it will be easy to understand customers well.
And create more personalized experiences for customers as per their preferences.
Engaging customers having specific interests in loyalty communities create a sense of belongingness among customers.
It will help businesses to build a positive brand image and give a competitive advantage.
The community loyalty program let customers share their experiences about the brand and its offerings.
The sense of community and belongingness helps to transform the existing customers into brand advocates.
❖ A community loyalty program is a great tool for businesses to build great relationships with customers.
❖ It can be added to any other type of loyalty program to improve performance.
❖ Understanding customers well and delivering personalized experiences, community loyalty programs help business to retain their valuable customers.
Read more on Community Loyalty Program
https://www.retyn.ai/program-types/loyalty-communities